* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.
          [00:00:03]
          MEETING OF THE CANNES 
          [Call to Order & Introductions]
BOARD, ONE OH SIX ON FRIDAY, MAY 14TH. 
          I AM CITY GARAGE, YOUR UT REP AND BOARD CHAIR THIS YEAR. 
          I'M JOINED THANKFULLY BY PASTOR JIMMY PLANT AGAIN. 
          AND VICE-CHAIR TAMAR ATKINSON. 
          UM, WE WILL BEGIN BY ASKING FOR CITIZENS COMMUNICATION. 
          I DON'T KNOW. 
          SORRY, NOW WE'RE GOOD. 
          I THINK, I MEAN, NOBODY'S HERE. 
          OKAY, GREAT. 
          UM, AND WITH THAT NANCY, YOU ARE REPRESENTING THE CANNED COMMUNITY COUNCIL AND, UM, I WILL PASS IT TO THE MINUTES OF THE MINUTES FIRST. 
          I'M SO SORRY. 
          OH MY GOODNESS. 
          OKAY. 
          I'M GOING TO OPEN THE AGENDA NOW AND THAT RIGHT HERE NEXT TO ME. 
          UM, I WOULD LIKE TO PROPOSE 
          [Consider Approval of Minutes for April 9, 2021 CAN Board meeting. (Action Item)]
THAT WE, UH, APPROVE THE MINUTES. 
          UM, CAN WE GET A MOTION TO APPROVE THE MINUTES FROM APRIL 9TH, DAVID SMITH. 
          SO MADAM CHAIR. 
          YES. 
          UM, I DO HAVE A CORRECTION TO THE MINUTES, PLEASE. 
          UM, IF WE'RE READY FOR THAT. 
          UM, I AM NOTED AS THE PROXY FOR, UM, COUNTY COMMISSIONER, MARGARET GOMEZ. 
          I AM ACTUALLY SERVING AS PROXY FOR JUDGE ANDY BROWN. 
          UM, COMMISSIONER GOMEZ IS NO LONGER THE COUNTY'S REPRESENTATIVE ON CAN. 
          THANK YOU, SHERRY. 
          WE APPRECIATE THAT. 
          UM, I, I WILL. 
          CAN I GO BACK AND, UH, WE HAD A MOTION TO APPROVE THE MINUTES. 
          DO I NEED A SECOND? AND THEN WE WILL, UM, TAKE SHERRY'S ADDENDUM INTO, INTO CONSIDERATION. 
          SHOULD WE DO THAT SECOND? THANK YOU, NORA. 
          AND IN ADDITION TO SHERRY'S, UH, EDIT ANYTHING ELSE THAT WE NEED TO DISCUSS ABOUT THE MINUTES, JEREMY, UM, MADAM CHAIR, ONE SLIGHT EDIT, UH, FOR, UM, PRESIDENT COLETTE PIERCE BURNETTE. 
          UM, HER LAST NAME IS MISSPELLED IN THE MINUTES. 
          THANK YOU. 
          THANK YOU, JEREMY. 
          AND WE'LL MAKE THAT CHANGE TO ANY OTHER DISCUSSION ON THE MINUTES FROM APRIL 9TH. 
          GREAT. 
          SO, UM, I WILL TAKE HAND RAISES OR VIRTUAL OR REAL HAND RAISES TO APPROVE THE MINUTES. 
          UM, IF YOU'LL TAKE A MOMENT AND I CAN SEE EVERYBODY AND, UM, OKAY. 
          UM, ANY OBJECTION TO APPROVING THE MINUTES HEARING NONE, THE MINUTES ARE APPROVED. 
          THANK YOU ALL. 
          AND THANK YOU FOR THE EDITS NOW, NANCY WEEKEND, WE'RE EXCITED BECAUSE WE KNEW WE HAD A REALLY GOOD COMMUNITY. 
          I KNOW YOU'VE BEEN HAVING DISCUSSIONS AND WE'RE VERY WELL ALIGNED RIGHT NOW BETWEEN THE COMMUNITY COUNCIL AND THE BOARD. 
          SO I'M EXCITED TO HEAR THE UPDATES 
          [Community Council Update]
FROM COMMUNITY COUNCIL. 
          IT'S LIKE WE ACTUALLY HAD THE LAST IN OUR SERIES OF HOUSING MEETINGS AND WE HAD A PRESENTATION FROM JOHN POLLOCK AND I DON'T REMEMBER THE NAME OF HIS ORGANIZATION, BUT IT WAS REALLY TALKING ABOUT A LEGAL REPRESENTATION ON THE EVICTION COURT. 
          AND IT WAS, IT WAS SUPER INFORMATIVE. 
          THE OTHER THING, BECAUSE THIS WAS THE LAST OF THE FOUR MEETING SERIES ON HOUSING. 
          THEY DID COME FORTH WITH FOUR RECOMMENDATIONS FOR THE CANNED BOARD THAT YOU WILL SEE IN A MORE OFFICIAL WRITTEN FORMAT, BUT THEY ACTUALLY, UM, TALKED ABOUT EMERGENCY RENTAL ASSISTANCE AND DISCUSSED A WAY TO ACCEPT DONATIONS. 
          BUT BASICALLY, YOU KNOW, IS THERE A WAY TO HELP COLLECT DONATIONS FOR EMERGENCY RENTAL ASSISTANCE THAT NON-PROFIT ORGANIZATIONS CAN ACCEPT THEM? UM, ANOTHER RECOMMENDATION WAS REALLY TO JUST SUPPORT THE LEGAL REPRESENTATION ON THE ED EVICTION COURT. 
          UM, ALSO THERE WAS CONVERSATION ABOUT THE EVICTION HISTORY SHIELD AND THEN ALSO SETTING UP A ONE-STOP SHOP. 
          AND THAT ONE WILL BE FURTHER ELABORATED AS WE START OUR THREE-PART SERIES ON FOOD INSECURITY AND THE MENTAL HEALTH OF REALLY, YOU KNOW, TRYING TO COORDINATE WITH, UH, THE CAMP PARTNERS AND LOOKING AT THE ONE-STOP SHOP COMMON CONCEPT AND HOW WE CAN BUILD ON THAT. 
          AND THAT WAS A HIGH LEVEL OF THE FOUR RECOMMENDATIONS THAT ARE COMING FORTH BASED ON THE HOUSING ONE, BUT THAT WILL ALSO BE BUILT ON WITH THE OTHER REPORTS FROM THE OTHER TWO SECTIONS. 
          NORA, IS THERE 
          [00:05:01]
ADDITIONS OR DESCRIPTIONS THAT YOU WANT TO ADD? SHE MAY NOT BE. 
          YEAH. 
          THANK YOU. 
          I COULDN'T FIND MUTE THING. 
          UM, NO. 
          GOOD JOB. 
          THANK YOU. 
          I'M VERY, VERY PROUD OF WHAT THE COMMUNITY COUNCIL IS DOING, HOW WE'RE PERFORMING THIS YEAR AND THE ISSUES WE'VE TAKEN ON. 
          CONGRATULATIONS, NANCY. 
          GREAT JOB. 
          OH, IT WAS SET UP WELL, THEY HAVE BEEN REALLY ENGAGING PRESENTATIONS AND CONVERSATIONS. 
          WE ARE IT'S, IT'S BEEN AN EXCITING YEAR TO BE PART OF THE COUNCIL. 
          THAT'S WONDERFUL. 
          AND THE IDEA OF A ONE-STOP SHOP IS VERY COMPELLING. 
          WE'LL LOOK FORWARD TO, TO HEARING MORE, AS BAD AS IT MELTS OUT, BUT I CAN SEE THAT. 
          UM, WHAT'S EXCITING. 
          AND WE'VE TALKED ABOUT THIS IN EXECUTIVE COMMITTEE TOO, IS JUST THE WAYS IN WHICH ALL OF THE PRIORITIES OF THE CAMP COMMUNITY COUNCIL ARE SO WELL INTEGRATED. 
          AND, UM, AS YOU SAY, SORT OF PART AND PARCEL, UM, AND, AND WE HAVE TO SORT OF ADDRESS ALL OF THOSE TOGETHER. 
          UM, FOLKS, DOES ANYBODY HAVE QUESTIONS FOR OUR COMMUNITY COUNCIL MEMBERS? OKAY. 
          FINISH. 
          I JUST HAVE A QUICK COMMENT, JUST, UH, WHAT NANCY ALLUDED TO NORMALLY THE COMMUNITY COUNCIL DOES THEIR WORK AND THERE'S KIND OF AN END OF YEAR REPORT, BUT BECAUSE WE'RE FOCUSING ON BASIC NEEDS, WHICH ARE REPRESENTED ACUTE SITUATIONS, AS NANCY SAID, WE'RE GOING TO BE FORWARDING OR THE COUNCIL I'M JUST A HANGER ON THEM AND A COUNCIL MEMBER, BUT THE COUNCIL WILL BE FORWARDING RECOMMENDATIONS FROM THE THREE WORK GROUPS, HOUSING, FOOD SECURITY, AND COMMUNITY MENTAL HEALTH TO THE CAN BOARD AS, AS THEY RIPE IN, UH, DURING THE INTERIM PERIOD. 
          NOT SO THAT YOU DON'T HAVE TO WAIT UNTIL THEY COME IN HERE. 
          SOME OF THESE MORE URGENT RECOMMENDATIONS. 
          WELL, THAT'S FANTASTIC. 
          AND WE APPRECIATE THAT. 
          UM, THAT TIMELINESS IS GOING TO BE REALLY IMPORTANT AS WE, AND I KNOW I'M GOING TO PASS THIS TO EARL IN A SECOND, BUT WE'LL, WE'LL SORT OF TRANSITION TO OUR PRIMARY PRIORITY OF THE NEXT MONTHS, UM, AS WE LEAD INTO THE REGIONAL SUMMIT, WHICH WILL BE MENTAL HEALTH. 
          SO ACTUALLY EVERYTHING THAT YOU ARE DOING AND COMMUNITY COUNCIL IS INCREDIBLY RELEVANT TO, TO WHAT THE STAFF IS, IS WORKING ON AND, AND WILL INFORM AS YOU, AS YOU BRING INFORMATION TO US. 
          SO THANK YOU. 
          THANKS NANCY. 
          THANK YOU. 
          I WILL, I'LL PASS IT TO YOU FOR THE EXECUTIVE DIRECTOR'S REPORT. 
          [Executive Director’s Report]
ALL RIGHT. 
          THANK YOU VERY MUCH. 
          UM, AND THANKS TO OUR COMMUNITY COUNCIL FOR THE GREAT WORK. 
          I MEAN, I THINK, UM, WE'RE TRYING TO PUT TOGETHER SOME DATA TO, UM, TO INCLUDE IN OUR REPORT. 
          SO I THINK THAT'S PART OF, YOU KNOW, THE, HOW WE CONVEY INFORMATION TO THE BOARD IS KIND OF HAVING SOME OF THE, YOU KNOW, SOME RELEVANT DATA AND INFORMATION AND RESEARCH TO SHARE. 
          UH, AND THE HOUSING GROUP IS THE ONE THAT WENT FIRST. 
          SO WE'RE LIKE THE GUINEA PIGS FOR HOW THESE REPORTS FROM COMMUNITY COUNCIL THEY'RE GOING TO LOOK. 
          UM, BUT I, UM, I THINK THE RECOMMENDATIONS ARE, ARE VERY STRONG AND VERY, UM, UH, IMPACTFUL, YOU KNOW, POTENTIALLY, AND, UM, AND A PR IN JUNE IS WHEN WE HOPE TO HAVE THAT KIND OF PACKAGED AND SUBMITTED FOR KIND OF, FOR THE BOARD TO CONSIDER AND DISCUSS. 
          UM, BUT I DO THINK IT'S ON THE EVICTION SIDE, YOU KNOW, IT'S THIS IDEA OF SORT OF HAVING LEGAL REPRESENTATION, RIGHT, FOR FOLKS IN THAT EVICTIONS PROCESS THAT CAN BE OF ASSISTANCE, GREAT ASSISTANCE, BECAUSE IT REALLY LEVELS THE PLAYING FIELD IN TERMS OF, UM, OF THAT PROCESS, YOU KNOW? AND, UM, AND SO WE WANT TO SOME OF THE RESEARCH SORT OF BEHIND THAT PARTICULAR, UH, RECOMMENDATION, WHICH I KNOW HAS BEEN DISCUSSED BY CITY COUNCIL, BUT I THINK, YOU KNOW, JUST TO KIND OF BUTTRESS, RIGHT. 
          SOME OF THOSE CONVERSATIONS, UM, BUT IT HAS BEEN, UM, YOU KNOW, JUST A GREAT, A GREAT, UH, FOUR MEETINGS OR SO OF DISCUSSIONS AROUND HOUSING, BUT, YOU KNOW, IT IS ONE OF THE MORE COMPLEX OF ALL THE ISSUES. 
          UH, I THINK, UM, TODAY WE'LL BE TALKING ABOUT MENTAL HEALTH SOME, AND THAT'S OBVIOUSLY A VERY COMPLEX ISSUE AS WELL, AND, AND AN ISSUE THAT THERE HAS BEEN SOME COMMUNITY WORK AROUND, UM, ADDRESSING RIGHT IN DIFFERENT WAYS. 
          UM, BUT IT'S, UM, AND I'LL GET INTO THAT A LITTLE BIT IN MY POWERPOINT, BUT I DID WANT TO THANK COMMUNITY COUNCIL AND THEY'RE ABOUT TO EMBARK AS A, I THINK NANCY ALLUDED TO THE FOOD SECURITY ISSUES. 
          UM, AND THEN FOR THE, FOR THE LAST NOT QUARTER, WHAT IS IT TRIMESTER OR DOES IF IT'S FOUR MONTHS, UH, THOSE, UM, THE LOOK AT, UM, UH, THE MENTAL HEALTH, YOU KNOW, UM, ISSUES, WHICH AGAIN, WILL TIE INTO SOME OF THE CONVERSATIONS WE'RE GOING 
          [00:10:01]
TO BE HAVING, UM, LATER, UH, AT THIS MEETING. 
          UM, SO IT'S BEEN, UM, I THINK A VERY, VERY GOOD YEAR, UH, IN TERMS OF JUST KIND OF GETTING OUR, OUR, UM, COMMUNITY COUNCIL MEMBERS ENGAGED. 
          SO THANKS TO, UH, UH, NANCY AND NORA AND, UM, AND RACHEL WHO COULDN'T BE HERE TODAY. 
          UM, SO WE'RE VERY, VERY EXCITED ABOUT THE WORK GOING FORWARD AND, UH, HOPE TO, AGAIN, JUST BE ABLE TO SHARE THE FRUITS OF THE LABOR RIGHT NEXT MONTH. 
          IT'S ALWAYS KIND OF HARD WHEN YOU WORK HARD ON SOMETHING, BUT IT TAKES YOU A WHILE TO ACTUALLY FOR IT TO BE PRESENTABLE. 
          RIGHT. 
          SO, UM, SO WE'RE GOING TO PUSH HARD FOR, FOR THE JUNE MEETING TO HAVE THAT FOR YOU. 
          AND I'M GOING TO SHARE A REAL QUICK POWERPOINT, MAYBE SIX SLIDES OR SO, JUST TO KIND OF PUT AGAIN, I LIKE TO PUT IN CONTEXT, THE WORK THAT WE'RE DOING AND THE CONVERSATIONS THAT WE'RE HAVING, UM, BECAUSE FOR ME, ALL OF THESE THINGS ARE INTERRELATED. 
          SO, UM, I WANT TO MAKE SURE I CONVEY KIND OF MY THINKING ON THAT THOUGH. 
          I'M IN THE WRONG SCREEN HERE. 
          SORRY, TAMRA, I'M SHOWING YOUR EMAIL, BUT UH, OH, WAIT, I'M NOT SUPPOSED TO BE SHARING THAT. 
          LET ME JUST GO STRAIGHT TO MY POWERPOINT AND THEN I'LL GO ELSEWHERE. 
          SO , SO, UH, WE'RE GONNA JUST KIND OF GIVE A, KIND OF A PREVIEW PREVIEW OF COMING ATTRACTIONS. 
          UM, CAUSE WE HAVE SOME DATES TO SHARE, UM, FOR, UM, FOR THE DASHBOARD RELEASE AND OUR, UM, WELL, NOT NECESSARILY FOR THE REGIONAL SUMMIT, BUT WE HAVE OUR FIRST PLANNING TPT. 
          UM, SO WE DO WANT TO SHARE IT IS THAT DATE IN CASE FOLKS ARE INTERESTED IN, UM, UH, JOINING IN THAT SORT OF CONVERSATION. 
          BUT, UH, UH, THE FIRST THING IS WE DID, WE HAVE SET, UH, A, UM, A DATE FOR THE DASHBOARD RELEASE THIS YEAR, UM, JUNE 16TH, UH, WE'RE GOING TO BE CUTTING IT A LITTLE CLOSER WITH OUR EDUCATION INFORMATION, UM, WHICH I THINK E THREE ALLIANCE RELEASES THE WEEK BEFORE. 
          UM, BUT I THINK WE'LL HAVE ACCESS TO THE NUMBERS BEFORE THEN. 
          UM, SO THAT WE CAN, UM, PUT THIS OUT RIGHT BEFORE WE GET ANY FURTHER INTO THE SUMMER. 
          UM, AND YOU KNOW, LAST YEAR OUR, UM, DASHBOARD WAS DELAYED TILL SEPTEMBER I'D LEAVE. 
          UM, BECAUSE OF AGAIN, JUST THE WAY THAT THE, THE, THE, THE VIRUS PEAK, RIGHT, RIGHT AROUND MAY AND MAY AND JUNE, AND THEN LATER IN JULY, AUGUST. 
          SO, UM, AGAIN, SO WE'VE TRIED TO BE KIND OF RESPECTFUL AND KIND OF WHEN WE DO THINGS, JUST GIVEN WHAT'S HAPPENING IN REAL TIME. 
          UM, BUT WE'RE TRYING TO SEE IF WE CAN'T, UH, DO THE DASHBOARD OR PUBLISH THE DASHBOARD THIS YEAR, UM, IN MORE OR LESS, RIGHT. 
          YOU KNOW, THE NORMAL TIMEFRAME. 
          AND, UH, A LOT OF THE DATA WE'RE REPORTING THIS YEAR IS FOR 2019. 
          SO IT'S NOT, UM, IT'S STILL MORE BASELINE BEFORE THE PANDEMIC, UH, BUT THERE ARE A FEW INDICATORS THAT, UH, ARE FOR 2020. 
          SO THAT'S GOING TO BE KIND OF INTERESTING TO LOOK AT THOSE. 
          UM, SO WE'LL, WE'LL SEND A CALENDAR INVITATION FOR THAT FOR FOLKS, IF YOU WANT TO JUST SAVE, SAVE THAT DATE. 
          AND, UM, IN TERMS OF OUR EX EXPANDING OPPORTUNITY SUMMIT, THIS IS OUR REGIONAL SUMMIT WHERE WE, UM, TRY TO ENGAGE, YOU KNOW, NOT JUST TRAVIS COUNTY, BUT, UH, IN THE FIVE COUNTY REGION. 
          AND WE TRY TO SELECT, YOU KNOW, ISSUES THAT, UH, ARE RELEVANT, RIGHT. 
          YOU KNOW, NOT JUST FOR AUSTIN, BUT IN THE REGION, YOU KNOW, VERY, UH, ISSUES LIKE ECONOMIC DEVELOPMENT AND HOUSING AFFORDABILITY AND TRANSPORTATION AND, UM, WORKFORCE DEVELOPMENT. 
          UM, SO I THINK IT'S, UM, YOU KNOW, TIMELY, UM, IT'S TIMELY FOR US TO HAVE THE REGIONAL SUMMIT OR JUST KIND OF FORTUITOUS THAT IT'S THIS YEAR, BECAUSE WE CAN, UH, KIND OF FOCUS ON THE REOPENING, RIGHT? THE ECONOMIC RECOVERY AND KIND OF RE UM, LOOKING AT SORT OF EQUITY RIGHT. 
          IN THE, IN THE REOPENING AND THE ECONOMIC RECOVERY. 
          UM, AND WE'RE GOING TO HAVE OUR FIRST, UM, PLANNING MEETING, YOU KNOW, FINALLY IT WAS ABLE TO GET A BUNCH OF SCHEDULES TO ALIGN. 
          UM, BUT WE'LL, WE'LL BE MEETING, UM, TUESDAY, THIS TUESDAY, THE 18TH, I BELIEVE AT 2:00 PM. 
          SO IF ANYONE, UH, IS AND WANTS TO KIND OF PARTICIPATE IN THAT, UH, JUST SHOOT ME AN EMAIL AND I'LL KIND OF ADD YOU TO THAT MEETING INVITATION, BUT, UM, UH, WE ARE MEETING WITH THE, 
          [00:15:01]
YOU KNOW, TRYING TO INCORPORATE OUR WORKFORCE PARTNERS, UH, ACC AND WORKFORCE SOLUTIONS, AND, UH, OUR PARTNERS AT PFLUGERVILLE, UH, WHO WERE INTERESTED IN HOSTING. 
          SO WE WANT TO TALK THROUGH SOME OF THE, YOU KNOW, THE TIMING AND THE LOGISTICS, AND THEN JUST THE THEMES THAT WE MIGHT WANT TO TACKLE AT THIS YEAR'S SUMMIT. 
          AND, UM, SO THOSE WERE ALL THE SCHEDULES WHERE WE'RE TRYING TO COORDINATE, UM, AND THEN IN TERMS OF WORK PLAN PRIORITIES, UM, YOU KNOW, I THINK AT THAT LAST YEAR, YOU OBVIOUSLY, WHEN WE TRANSITIONED TO THE PANDEMIC, UM, YOU KNOW, THE WORK PLAN MOST MORE OR LESS SHIFTED TO, YOU KNOW, PANDEMIC RELATED ISSUES, YOU KNOW, RELATING TO THE RESPONSE, UH, TO THE CONDITIONS ON THE GROUND. 
          AND SO WE'VE BEEN WORKING ON, OOPS, WE'VE BEEN WORKING ON, YOU KNOW, MENTAL HEALTH AND HOUSING AND, UM, LOOKING AT THINGS FROM THE HEALTH EQUITY SIDE. 
          AND WE'RE GONNA, WE'RE GOING TO HEAR FROM, UH, UH, SOME MEMBERS OF OUR PANDEMIC EQUITY, UH, COMMITTEE, UH, PART OF WHICH IS PART OF CENTRAL HEALTH, UM, HEALTH EQUITY POLICY COUNCIL. 
          SO THAT'LL BE, YOU KNOW, ONE OF THE MAIN TOPICS THAT WE'LL DISCUSS TODAY. 
          UM, AND OF COURSE, UH, YOU KNOW, WE, UH, WHEN WE DID OUR CAN, UM, OUR BUTLER AWARDS THIS YEAR, WE RECOGNIZED A LOT OF COLLABORATIONS WHO WERE JUST REALLY FOCUSED IN, UM, ON THE PANDEMIC RESPONSE, UH, A COUPLE OF EFFORTS AROUND FOOD SECURITY, YOU KNOW, UH, YOU KNOW, AS THE LATINO COALITION COMMUNITY RESILIENCE TRUST, UM, AUSTIN JUSTICE COALITION, YOU KNOW, JUST FOLKS THAT ARE WORKING ON THINGS THAT REALLY BECAME, UM, VERY IMPORTANT, RIGHT. 
          DURING THE LAST YEAR. 
          IT WASN'T JUST THE HEALTH RESPONSE, RIGHT. 
          YOU KNOW, YOU HAVE THE, UM, THE POLICE, UH, REFORM AND CIVIL UNREST AROUND THAT, AS WELL AS, UM, CRIMES, YOU KNOW, HATE CRIMES AGAINST THE ASIAN-AMERICANS. 
          UM, SO IT'S, IT'S, IT'S BEEN A LOT OF HEAVY STUFF AND, BUT THERE ARE A LOT OF FOLKS OUT THERE, UM, COMING TOGETHER AND WORKING TOGETHER. 
          SO WE KIND OF, UM, SO PART OF, I THINK THE MIDDLE SECTION IS THE COMMUNITY HEALING IS THE PART WE'RE GONNA TALK ABOUT MOSTLY, UH, THIS, THIS MEETING. 
          UM, AND AFTER WE HAVE OUR, YOU KNOW, INITIAL DISCUSSIONS AROUND THE REGIONAL SUMMIT, YOU KNOW, NEXT MEETING, WE'LL, WE'LL KIND OF TRY TO PIVOT MORE TOWARDS ECONOMIC RECOVERY AT THE NEXT MEETING. 
          SO REALLY KIND OF TALKING, UH, AROUND COMMUNITY HEALING, UM, BECAUSE OF, AGAIN, HOW WE'VE ALL BEEN AFFECTED DURING THE PANDEMIC, RIGHT? IN TERMS OF SORT OF STRESS AND TRAUMA IN A VARIETY OF WAYS. 
          UH, AND THAT, IT'S NOT JUST A SMALL NUMBER OF US, IT'S THE VAST MAJORITY OF US, RIGHT. 
          WHO HAVE KIND OF LIVED THROUGH AND SHARED THIS, THESE TRAUMATIC EXPERIENCES. 
          UM, BUT I DID WANT TO KIND OF SHARE IT IN TERMS OF, YOU KNOW, THE PANDEMIC RESPONSE, RIGHT. 
          AS IF, IF WE CAN TAKE, TAKE THE TIME TO, UM, TO STRATEGIZE AROUND THE HEALING THAT IS NEEDED IN OUR COMMUNITY. 
          I MEAN, I THINK THAT IS PART OF THE PANDEMIC RESPONSE RATE IS, IS RECOGNIZING SOME OF THE ISSUES, UM, AND CHALLENGES THAT OUR COMMUNITY IS FACING AND, UM, AND REALLY, UM, BEING INTENTIONAL, RIGHT. 
          ABOUT ADDRESSING THOSE. 
          UM, AND JUST ALSO RECOGNIZING THAT SORT OF MENTAL HEALTH AND WELLBEING, RIGHT, IS GOING TO BE PIVOTAL TO OUR ECONOMIC RECOVERY. 
          CAUSE IT'S FOLKS WHO ARE WORKING IN LEADING BUSINESSES AND NONPROFITS AND GOVERNMENT AGENCIES, UM, AGAIN, WHO HAVE TO TRY TO DO AND CONTINUE TO DO THEIR JOBS, RIGHT. 
          NOT WITHSTANDING THE, YOU KNOW, THE, THE MENTAL HEALTH NEEDS THAT THEY MAY, MAY HAVE. 
          UM, AND SO PART OF THE, UM, THIS IS, UH, I ALWAYS HAVE A, UH, AN OVERLY BUSY, UH, GRAPHIC TO SHARE THAT. 
          UM, BUT THIS ISN'T MY OVERLY BUSY GRAPHIC, UH, FOR THE DAY. 
          AND IT'S MY LAST SLIDE. 
          UM, BUT IF YOU THINK ABOUT OUR COMMUNITY AS THIS OVAL, RIGHT, IT'S JUST THIS, YOU KNOW, OBVIOUSLY, UM, IT'S ENTITY THAT ENCOMPASSES ALL OF US IN ALL OF OUR DIVERSITY. 
          UM, BUT IF YOU CAN THINK ABOUT, YOU KNOW, THE COMMUNITY, AND THIS IS JUST THINKING ABOUT OUR OWN COMMUNITY LOCALLY, BUT OBVIOUSLY THIS IS A MICROCOSM OF THE COUNTRY AND THE GLOBE REALLY. 
          BUT IF YOU JUST THINK ABOUT, YOU KNOW, JUST HOW DIVERSE OUR COMMUNITY IS, AND THE FACT THAT WE ALL, UM, MIGHT HAVE A NEED FOR RIGHT COMMUNITY HEALING AND, OR PERSONAL HEALING OR COMMUNITY HEALING, UM, AND, AND HELP, RIGHT. 
          ACHIEVING MENTAL WELLNESS. 
          UM, AND YOU THINK ABOUT, YOU KNOW, SORT OF LIKE, UM, WHAT THAT WOULD 
          [00:20:01]
ENTAIL, RIGHT? HOW COULD WE EVEN THINK ABOUT ADDRESSING OUR COMMUNITIES, MENTAL HEALTH NEEDS OR MENTAL WELLNESS. 
          AND SO THAT TOP LINE, WHICH IS OUR COLOR, THE LIGHTER, THE LIGHT BLUE, OR THE LIGHTER BLUE, UM, IS ONE REASON WE THOUGHT KEN WAS SORT AN APPROPRIATE PLACE TO HAVE THESE SORT OF CONVERSATIONS IS BECAUSE OF WHO'S AT THE TABLE, UM, AND WHO WE CAN REACH. 
          RIGHT. 
          SO, UM, SO ON THE FAR LEFT, YOU KNOW, I THINK THE ARENA AS CAN STAFF THAT I'VE BEEN FOCUSED ON MOST IS, UM, WORKING WITH ONE VOICE AND MISSION CAPITAL, UH, INTEGRAL CARE AND OTHER COMMUNITY PARTNERS AROUND, UM, SUPPORT MENTAL HEALTH SUPPORT FOR THE NONPROFIT COMMUNITY, UM, AND REALLY KIND OF GOING AFTER THIS CARING FOR THE CAREGIVERS CONCEPT. 
          UM, AND SO WE THINK THAT THAT'S AN ARENA OF, OF GREAT IMPORTANCE. 
          UM, AND THAT'S THE ONE WE'VE BEEN FOCUSED ON, UH, THE MOST, UH, AGAIN, FOR ME AS CAN STAFF IN OUR SORT OF LIMITED CAPACITY THAT WE HAVE IN TERMS OF STAFFING. 
          UM, BUT YOU'LL ALSO LOOK AT, YOU KNOW, WITH OUR FOUR OR FIVE CHAMBERS OF COMMERCE, RIGHT. 
          THAT THE BUSINESS COMMUNITY ITSELF HAS CHALLENGES IN TERMS OF, YOU KNOW, MENTAL WELLNESS. 
          RIGHT. 
          YOU KNOW, AND, AND WHEN I TALK ABOUT MENTAL WELLNESS FOR ORGANIZATIONS, YOU HAVE LEADERSHIP, RIGHT? WHO HAS PARTICULAR NEEDS, YOU KNOW, YOU HAVE YOUR STAFF WHO HAS PARTICULAR NEEDS, AND YOU HAVE YOUR CLIENTS, RIGHT. 
          THAT HAVE ALSO SUFFERED, UM, TRAUMA AND STRESS AND WHO, UM, AND THAT YOUR STAFF AND THE INTERACTIONS YOU HAVE WITH YOUR CLIENTS ARE GOING TO NEED TO TAKE THAT INTO ACCOUNT. 
          AND SO, AND THEN THE OTHER ARENAS, I THINK THAT WHERE WE HAVE REPRESENTATION AT CAN IS, YOU KNOW, WITH THE FAITH COMMUNITY, YOU KNOW, WHAT ROLE COULD THE FAITH COMMUNITY HELP OR PLAY IN TERMS OF ADDRESSING MENTAL HEALTH NEEDS, UH, OTHER CONGREGANTS OR MEMBERS, UM, AND HOW COULD WE WORK WITH THE FAITH COMMUNITY AROUND THAT? AND THEN FINALLY, YOU KNOW, SOMETHING WE ALL WORRY ABOUT IS, YOU KNOW, OUR SCHOOL COMMUNITIES AND EACH FOR ME, EACH, EACH, UM, EACH SCHOOL HAS ITS OWN SCHOOL COMMUNITY. 
          UM, BECAUSE YOU HAVE YOUR STAFF THAT HAVE PARTICULAR NEEDS IN TERMS OF SUPPORT AND WELLNESS, YOU HAVE YOUR TEACHER, YOUR TEACHERS, YOUR LEADERSHIP, AND YOUR, AND YOUR STUDENTS AND THE PARENTS OF THE STUDENTS. 
          RIGHT. 
          JUST, UM, SO I THINK THAT'S ONE, UM, YOU KNOW, ONE WAY WE WANT TO KIND OF LOOK AT MENTAL HEALTH IS, UH, IN, IN KIND OF THESE SORT OF BUCKETS, RIGHT. 
          IN TERMS OF WHO CAN WE REACH, RIGHT. 
          JUST GIVEN WHO WE ARE AS CAN AND WHO WE HAVE AT THE TABLE AND SORT OF THE BOTTOM FOUR, WHICH IS, I'LL SAY, I'LL SAY IT'S THE DARKER BLUE, BUT IT MIGHT BE PURPLE. 
          UH, BUT I SEE IT AS BLUE. 
          UM, BUT, UM, IS AGAIN, YOU KNOW, IN TERMS OF, YOU KNOW, SOME OF THOSE COMMUNITIES WHERE IT MIGHT BE HARDER TO, UM, REACH OR PROVIDER ACCESS, YOU KNOW, MENTAL HEALTH SUPPORTS FOR A VARIETY OF REASONS. 
          UM, SO WE'D HAVE TO WORRY ABOUT, RIGHT, IN TERMS OF OUR COMMUNITY HEALING AND COMMUNITY MENTAL HEALTH AND WELLNESS IS HOW WOULD WE MORE EFFECTIVELY SERVE THE AFRICAN-AMERICAN COMMUNITY? HOW WOULD BE MORE EFFECTIVELY SERVE THE HISPANIC COMMUNITY AND THE ASIAN AMERICAN COMMUNITY, UM, AND LIST IMMIGRANT COMMUNITIES AS SEPARATE, IT'S JUST, THERE MIGHT BE SUBSETS OF THESE RACE AND ETHNIC CATEGORIES, BUT THEY MIGHT HAVE A DIFFERENT SET OF STRATEGIES THAT WE USE TO REACH THEM. 
          AND, YOU KNOW, THE LANGUAGE BARRIER, OF COURSE BEING ONE OF THOSE AND ONE OF THOSE IN WHICH WE'D BEEN ENGAGED. 
          SO, UM, SO I REALLY WANTED TO JUST KIND OF LAY THAT OUT IN TERMS OF SORT OF MENTAL WELLNESS, UH, OR THE NEED FOR COMMUNITY HEALING. 
          AND I'VE TRIED TO TALK ABOUT HEALING MORE, UH, JUST BECAUSE I DO THINK THAT MAYBE AS A CONCEPT, FOLKS CAN, UM, KIND OF RECOGNIZE OR CONNECT WITH, UM, AND PART OF OUR CHALLENGE I THINK, IS GOING TO BE MESSAGING AND COMMUNICATION RIGHT. 
          ABOUT, UM, THE FACT THAT, YOU KNOW, THAT IT'S OKAY TO ASK FOR HELP AND THAT THERE ARE RESOURCES THAT ARE SPECIFICALLY AVAILABLE FOR, UM, FOR ADDRESSING, YOU KNOW, THE, THE, YOU KNOW, THE, THESE EXPERIENCES WE'VE ALL HAD IN THE WAY THEY HAVE AFFECTED AS, UM, FROM A MENTAL WELLNESS POINT OF VIEW. 
          SO, UH, I BELIEVE THAT'S THE LAST TIME. 
          YEP. 
          AND I, CAUSE I THINK I SAW SOMEBODY, UH, YEAH, I SEE DAN HAS A COMMENT OR A QUESTION. 
          YEAH. 
          SO ANYWAYS, SO THAT'S, UH, TRYING TO EXPLAIN, YOU KNOW, HOW MENTAL HEALTH AND WELLBEING IS IMPORTANT AND COMMUNITY HEALING IN THIS ENTIRE PROCESS OF TRYING TO RECOVER FROM THE PANDEMIC AND WE'RE STILL IN THE MIDDLE OF IT, BUT WE CAN PRE PREPARE FOR WHAT WE CAN DO WHEN THE RECOVERY REALLY SETS IN, JUST RECOGNIZING JUST, UH, I THINK THAT THIS 
          [00:25:01]
IS A, THE CAN NETWORK IS JUST A GREAT VEHICLE, RIGHT. 
          FOR BEING ABLE TO, UM, NOT JUST ADDRESS, UM, NEEDS OF A LOT OF DIFFERENT KINDS OF GROUPS, BUT ALSO SHARE RESOURCES AND LEVERAGE OUR EFFORTS. 
          AND THAT'S THE WHOLE PURPOSE OF, OF, UH, OF CAN. 
          AND SO DEFINITELY WANTED TO GET THE NETWORK, UH, INTO ACTION RIGHT AROUND THIS, AROUND THIS TOPIC. 
          AND, UH, AND, UH, DEFINITELY WANTED TO GIVE DAN A, UH, A CHANCE TO SHARE ABOUT OUR WORK AROUND NONPROFIT SUCCESS AND, UH, DAVID FROM INTEGRAL CARE TO WHO'S BEEN, UM, INVOLVED IN, IN, IN ANY OF THESE DISCUSSIONS, HE'S ALWAYS, UM, PRESENT THERE AND SUPPORTIVE. 
          SO WE APPRECIATE THE INTEGRAL CARE VERY MUCH. 
          SO, UH, SO DAN, YEAH, I JUST HAD A REAL QUICK QUESTION AND I'LL BE GLAD TO TALK ABOUT THIS A LITTLE BIT ABOUT THE NONPROFIT MODELING WE'RE TRYING TO DO. 
          AND IN THAT CATEGORY OF NON-PROFIT AND CAREGIVERS, I WONDER IF, UM, IF WE'RE THINKING ABOUT FIRST RESPONDERS, LAW ENFORCEMENT, EMS HEALTH CARE, ALL IN THE CAREGIVERS CATEGORY, BECAUSE I THINK, UM, THE LAST YEAR IN CHANGES HIGHLIGHTED A LOT OF ISSUES THAT WERE ALREADY THERE, PARTICULARLY FOR FIRST RESPONDERS WHO SEE SO MUCH IN HIS MENTAL HEALTH IS NOT ADEQUATELY CARED FOR BY THEIR SYSTEMS. AS I JUST WANTED TO THROW THAT OUT THERE OF JUST STRUGGLE, JUST TO SEE IF THAT WOULD NEED TO BE ITS OWN CATEGORY OR CAPTURED IN THE CAREGIVERS, WHICH ALSO THOUGHTS WERE OKAY. 
          I THINK YOU'RE RIGHT. 
          I MEAN, I THINK THAT ONE WOULD BE LIKE, ENCOMPASSES IS SO MUCH RIGHT. 
          WE'VE MAINLY BEEN LOOKING AT SORT OF, UH, CONNECTING WITH SORT OF NONPROFIT LEADERS AND TRYING TO ASSESS THEIR NEEDS AND CREATE A SUPPORT, BUT THE CAREGIVERS IN AND OF ITSELF RIGHT. 
          IS JUST DISTINCT WITH SO MANY DIFFERENT TENTACLES BECAUSE, YOU KNOW, THERE'S BEEN SO MUCH, SO MANY DIFFERENT KINDS OF CAREGIVING, RIGHT. 
          AND IT'S JUST BEEN RELENTLESS RIGHT. 
          FOR, YOU KNOW, 12 TO 15 MONTHS. 
          AND, UM, BUT I DEFINITELY THINK THAT'S A VERY COMPLEX ONE, RIGHT. 
          FROM THE HEALTHCARE WORKERS TO FIRST RESPONDERS, UM, AND TO OTHERS. 
          RIGHT. 
          WHO'VE REALLY HAD TO JUST KIND OF KICK THINGS INTO HIGH GEAR. 
          UM, UM, ALL RIGHT. 
          AND I THINK IF, GO AHEAD, DAN, ANY FOLLOWUP OR, WELL, JUST SETTLE THAT SHARE WITH THE GROUP REAL QUICK. 
          I'M REALLY, REALLY APPRECIATIVE OF RAUL AND CANNES AND ALSO MISSION CAPITAL IN ONE VOICE IN DAVID, UH, AND YOU KNOW, IN NAMI FOR, IN SOME OTHER ORGANIZATIONS FOR COMING TO TABLE AND TALKING ABOUT THE CAREGIVERS OF THE NONPROFITS. 
          AND I THINK WHAT WE'RE SEEING IN THE NONPROFITS COMMUNITY, UM, WELL FIRST IS, UM, A LOT OF FATIGUE. 
          SOME OF OUR NONPROFITS WHO SERVE IN CRISIS HAVE ALWAYS BATTLED WITH VICARIOUS TRAUMA, BUT THEN YOU ALSO ADD THIS PAST YEAR, THE PANDEMIC. 
          AND I THINK SOME OF OUR NONPROFIT PARTNERS ARE STRUGGLING WITH, THEY'RE NOT QUITE HELPING AS MANY PEOPLE IF THEY'RE NOT IN THE BASIC HUMAN NEEDS AS THEY'RE ACCUSTOMED TO. 
          AND SO THOSE GOALS NOT ALWAYS BEING MET OF REACHING AS EASILY, PEOPLE WHO HAVE NEEDS THAT THEY NORMALLY WOULD REACH A LOT EASIER, HAS BEEN, UH, STRESSFUL FOR SOME OF THE NONPROFIT AGENCIES. 
          AND THEN YOU ADD TO THAT THE PERSONS THAT CARE FOR US, FOR OTHERS, WHAT THEY MIGHT BE EXPERIENCING AT HOME. 
          AND THAT MAY BE EVEN THE BIGGER ISSUE ABOUT WHAT'S GOING ON AT HOME, WHICH WE ALL HAVE, BUT WHEN THE CAREGIVERS, THE NONPROFITS IT'S COMPOUNDED BECAUSE OF THOSE TWO THINGS I'M TALKING ABOUT. 
          SO I THINK WHAT I SEE WITH THE NONPROFIT COMMUNITY IS A REAL POTENTIAL HERE TO MODEL SOMETHING. 
          UM, NUMBER ONE, I JUST, I KNOW THE CEILING THUNDER, YOU KNOW, FROM WHAT A GREAT THING NAMI AND INTEGRAL CARE'S TOOLKIT IS INVALUABLE. 
          AND I HOPE IT GETS SHARED NOT JUST WITH NONPROFITS, BUT WITH EVERYBODY JUST WANT EVERYBODY TO BE REALLY ACTIVE AND SHARING THE WORK THAT DAVID AND NAMI DID. 
          UM, AND THEN NUMBER TWO, AT LEAST SHORT TERM IS THERE'S A PRESENTATION COMING UP AT THE END OF THIS MONTH FOR NONPROFIT EMPLOYEES THAT NAMI IS DOING AN EDUCATIONAL SEMINAR BEING PUT ON BY MISSION CAPITAL FOR ALL NONPROFIT EMPLOYEES, OR THAT ARE PART OF MISSION CAPITAL'S NETWORK ARE BEING INVITED. 
          AND THAT'S A PRESENTATION THE EXECUTIVE DIRECTORS HAVE ALREADY HEARD, AND IT BASICALLY TALKS ABOUT WHAT THE PANDEMIC HAS DONE AND IT CHECKS PEOPLE ON CHECKING THEMSELVES ON RESOURCES AND WHEN THEY NEED AND HOW TO REACH OUT FOR HELP. 
          SO THOSE ARE KIND OF THE FIRST STEPS. 
          AND WE'RE ALSO AS A GROUP LOOKING AT AS LONG AS IT'S NOT A DUPLICATION, UM, THE POSSIBILITY, AND WE'VE SURVEYED SOME NONPROFITS THROUGH ONE VOICE ABOUT WHAT NEEDS THERE ARE AND THE POSSIBILITY OF SEEKING FUNDING. 
          [00:30:01]
AGAIN, IF IT'S NOT DUPLICATIVE OF, WHAT'S ALREADY EXISTING, THAT NONPROFIT EMPLOYEES COULD ACCESS INDIVIDUAL OR GROUP THERAPY. 
          AND THEN ALSO THE EXECUTIVE DIRECTORS ARE REALLY INTO PEER SUPPORT IN ONE VOICE. 
          WE'LL CONTINUE THAT. 
          SO IF THE NONPROFITS WOULD, WE ALREADY HAVE PROVIDERS THAT PROVIDE SOME OF THESE SERVICES, UM, CAN MODEL THAT PERHAPS IT COULD BE SOMETHING THAT COULD BE MODELED FOR OTHER GROUPS THAT WERE HIGHLIGHTED ON ROLES CHARTS. 
          SO THAT'S JUST SOME PRELIMINARY THOUGHTS. 
          AND THAT'S THE THINKING HERE IS, YOU KNOW, OBVIOUSLY WE'RE, WE'RE LOOKING AT ORGANIZATIONS HERE, RIGHT? SO IF WE CAN CREATE TOOLS FOR NONPROFITS, RIGHT. 
          TO SUPPORT THEIR OPERATION AS ORGANIZATIONS, WELL, BUSINESSES, OUR ORGANIZATIONS AS WELL. 
          RIGHT. 
          AND, BUT WE'LL HAVE SIMILAR SORTS OF NEEDS, FAITH, FAITH, COMMUNITIES, OR ORGANIZATIONS, RIGHT? SO WE'LL HAVE SOME SIMILAR NEEDS. 
          AND, AND AGAIN, THE IDEA IS CAN WE SHARE THESE RESOURCES ACROSS THESE SECTORS AS WE CREATE THEM AND THIS A NONPROFIT TOOLKIT, WHICH WE, WE PUT THE LINK TO IS JUST AN AMAZING RESOURCE. 
          AGAIN, I CAN'T THANK INTEGRAL CARE, NAMI ENOUGH FOR PUTTING THAT TOGETHER, UM, BECAUSE IT'S AMAZING, RIGHT? SO YOU SHOULD KIND OF LOOK AT IT AND, AND, AND REALLY USE WITH YOUR ORGANIZATIONS. 
          CAUSE IT'S JUST AN INCREDIBLE RESOURCE AND, UM, JUST AN INCREDIBLE THING FOR YOU ALL, TO BE ABLE TO SHARE JUNE MENTAL HEALTH MONTH. 
          AND ALSO AS PART OF AGAIN, OUR ONGOING CONVERSATIONS AROUND THE NONPROFIT SUPPORT THAT IS NEEDED. 
          SO, UM, I THINK NORA HAD A HAND UP. 
          YEAH. 
          I JUST WANT TO JUST SAY, JEREMY, MAYBE YOU CAN EXPOUND ON THIS, BUT THE GREAT, THE AUSTIN CHAMBER IS DOING AN EVENT ON CORPORATE MENTAL HEALTH AND IT'S COMING UP SHORTLY AND IT MIGHT BE SOMETHING OF INTEREST TO THIS MEMBERSHIP TO KIND OF GET, UM, UH, UH, PRESENTATIONS THAT ARE GONNA BE MADE BY, BY CORPORATE PARTNERS. 
          AND IT WOULD BE GOOD TO HEAR WHAT THEY HAVE TO SAY. 
          SO IF JEREMY DOESN'T HAVE THE INFORMATION IMMEDIATELY AVAILABLE, I CAN FIND IT AND SEND IT TO EVERYONE. 
          I'LL PUT IT IN THE CHAT. 
          THANK YOU, NORA. 
          OTHER COMMENTS. 
          UM, I KNOW WE'RE GOING TO TALK MORE ABOUT THIS ROLE, BUT I ALSO WANT TO JUST SAY THANK YOU TO RACHEL AND DAVID ALSO FOR PUTTING THIS FOR, UM, UH, UH, REALLY THINKING THROUGH THIS ISSUE OF MENTAL WELLNESS IN A WAY THAT WAS INCLUSIVE, UM, COMPREHENSIVE IN OUR COMMUNITY, KNOWING THAT AS DAN JUST NOTED THIS PANDEMIC AND THIS YEAR REALLY JUST UNCOVERED WHAT WE HAVEN'T REALLY SPOKEN ABOUT SORT OF FULLY AS A COMMUNITY. 
          SO THE FACT THAT, THAT YOU CAN'T STAFF ARE ON THE CUTTING EDGE TO REALLY SORT OF POSIT THIS, ESPECIALLY, YOU KNOW, WE'VE BEEN TALKING ABOUT HEADING BACK TO SCHOOL OR THE WORKPLACE IN PERSON, UM, OVER THE NEXT FEW MONTHS, AS WE TRANSITIONED BACK, THIS IS GOING TO BE, UM, ABSOLUTELY IMPERATIVE TO THINK IT'S IMPORTANT. 
          I MEAN, YOU CAN, ME AS AN ED WITH, UH, TWO, TWO EMPLOYEES, RIGHT. 
          I'M STILL LIKE, OKAY, HOW ARE WE GOING TO DO THIS? RIGHT. 
          WE HAVEN'T EVEN SEEN EACH OTHER FOR 15 MONTHS. 
          ARE WE GOING TO HAVE, DO HALF DAYS? ARE WE GOING TO, DO YOU KNOW WHAT I MEAN? ARE WE GOING TO, I MEAN, AGAIN, IT'S THINGS THAT WE ARE ALL GOING TO HAVE TO THINK ABOUT AS WE KIND OF GO BACK TO TRY TO REPLICATE WHAT NORMAL WAS BEFORE. 
          AND IT, IT MAY NOT BE, YOU MAY NOT BE ABLE TO GO FROM ZERO TO A HUNDRED, RIGHT. 
          YOU MAY JUST HAVE TO BE GO, YOU KNOW, AND, AND, UM, CREATE SOME MOMENTUM RIGHT. 
          SLOWLY, RIGHT. 
          TO, TO REACH, UH, WHATEVER LEVEL OF OPERATION YOU NEED TO. 
          AND, UM, AND AGAIN, FACTORING IN WHAT, WHERE ARE YOUR EMPLOYEES RIGHT IN, WHAT DO THEY NEED? WHAT KIND OF SPACE, WHAT KIND OF SUPPORT? AND IT'S, UH, UH, SO I THINK WE'RE ALL REGARDLESS OF THE SIZE OF OUR ORGANIZATIONS HAVE TO THINK ABOUT THAT, YOU KNOW, ESPECIALLY AS WE GET THROUGH THE SUMMER AND MAYBE TO BACK TO THE NORMAL SCHOOL YEAR. 
          UM, BUT ANYWAY, BUT IF I KNOW WE'RE AT TIME, BUT I DIDN'T KNOW IF DAVID WANTED TO KIND OF SAY A FEW WORDS. 
          I KNOW WE'VE INVOKED INTEGRAL CARE SEVERAL TIMES. 
          SO I, I ALWAYS LIKE TO CERTAINLY SAY THANK YOU FOR BEING THERE AND SUPPORTING, UM, KEN IN A LOT OF DIFFERENT WAYS, BUT YOU KNOW, THE SUPPORT FOR THE COMMUNITY RIGHT NOW IS JUST SO, SO VITAL. 
          SO WE VERY MUCH APPRECIATE, UH, EVERYTHING INTEGRAL CARE DOES FOR OUR COMMUNITY. 
          THANK YOU. 
          UM, I THINK ONE THING THAT WAS HIGHLIGHTED THAT I BELIEVE IS IT'S THE BEST THINGS ARE HAPPENING THROUGH COLLABORATION. 
          SO WE'VE MENTIONED, YOU KNOW, ONE VOICE AND, AND, UH, YOU KNOW, WORKING ON A TOOL KIT OR WE'VE MENTIONED, UM, UH, YOU KNOW, SOME COLLECTIVE IMPACT WITH THE NONPROFITS 
          [00:35:01]
WORKING TOGETHER. 
          AND SO ONLY A COUPLE OF THINGS I'M THINKING, IN ADDITION, THEY WERE REFERENCED WITH THIS IDEA OF, YOU KNOW, WHAT ARE THE NORMAL STAGES OF GOING THROUGH A CRISIS OR A DISASTER. 
          AND THERE IS A BIG CONCEPT THAT WE'RE PRETTY CLOSE TO, WHICH USED TO BE CALLED RECOVERY ROW. 
          WE'LL MENTION, YOU KNOW, GOING BACK TO NORMAL. 
          AND I THINK THAT, UH, IT'S PRETTY WELL DOCUMENTED NOW THAT WE'RE REALLY LOOKING AT A HIGHBRED WORKPLACE. 
          UM, SOME OF THE RELIANCE ON TECHNOLOGY THAT WE'VE GROWN LIKE WE'RE USING RIGHT AT THIS MOMENT IN OUR ZOOM MEETING. 
          AND SO, YOU KNOW, PART OF WHAT WE'RE LOOKING AT AND TRYING TO CONTINUE TO WORK WITH IS THAT, UM, WHAT WILL, HOW WILL FOLKS ACCESS MENTAL HEALTH RESOURCES IN THE FUTURE? JUST ONE EXAMPLE, IT WILL AFFECT ALL OF US AND OUR FAMILIES IS IN JULY OF 22. 
          SO IT'S WHAT 13, 14 MONTHS OUT THE NEW THREE DIGIT PHONE NUMBER NINE, EIGHT, EIGHT, IT'S GOING TO BE A NATIONAL ROLLOUT, UH, AS AN ORGANIZATION WE'RE WORKING ON, UH, WHAT WILL THE CALL CENTER CAPACITY LOOK LIKE? HOW WILL IT BE FUNDED? UH, HOW WILL WE ADDRESS, UM, UM, UH, YOU KNOW, MEANINGFUL ACCESS ACROSS THE WHOLE COMMUNITY. 
          AND, UM, WE CURRENTLY HAVE AGREEMENTS WITH THE NATIONAL LIFELINE. 
          AND SO IF SOMEONE, UH, DIALS THE NATIONAL SUICIDE PREVENTION, LIFELINE, IT, THE TECHNOLOGY ROLLS RIGHT BACK INTO OUR CALL CENTER. 
          SO EVEN THOUGH IT'S IN NEW YORK, THE, UM, YOU KNOW, THE CALL ORIGINATES HERE. 
          SO I'M JUST USING THIS AS ONE EXAMPLE THAT I THINK WILL BE NOT, UM, RETURNING TO A RECOVERY, BUT WE'LL TRY TO BUILD ON, WELL, MAYBE WE COULD CALL IT TRANSITION. 
          AND I KNOW WE'RE ALL, EVERYONE IN THE LINE IS DOING THIS. 
          IT'S NOTHING NEW, BUT WE'RE TALKING ABOUT IT FOR MENTAL HEALTH. 
          AND THEN, UM, THE TIMING OF THIS IS EXTRAORDINARY. 
          AND THE LAST THING I'LL MENTION IS IS THAT THE NATIONAL ORGANIZATIONS LIKE THE MENTAL HEALTH ASSOCIATION PROMOTE MAY IS MENTAL HEALTH MONTH CHILDREN'S MENTAL HEALTH MONTH. 
          SO WE HAVE A NEW PLAN COMING OUT WITH A NUMBER OF PARTNERS THAT WE'VE WORKED ON IN, IN HEALTHCARE, UH, ON THE 19TH. 
          UH, WE'RE GOING TO HOST THE COMMUNITY FORUM AT LUNCHTIME CENTER WEBSITE. 
          THAT'S GOING TO BE AN ALL SPANISH PANEL, NORA. 
          I KNOW YOU LIKE THAT. 
          AND YOU KNOW ABOUT IT, AND THAT'S SOMETHING ELSE WE'LL BRING UP FOR THIS FALL. 
          UH, SOMETHING THAT YOU'RE REALLY, UM, PROMOTING ACROSS THE COMMUNITY IN TERMS OF, UM, YOU KNOW, ADDRESSING DISPARITIES. 
          SO IT'S ALL IN PLAY RIGHT NOW. 
          AND, UH, YOU KNOW, UH, AGAIN WITH CLOSE WITH, UM, IT ALL STARTS WITH EACH OF US, OUR OWN MENTAL WELLBEING, LEADERSHIP RESPONSIBILITIES WITH, UH, THE STAFF AND THE FOLKS THAT WE'RE TRYING TO SERVE. 
          AND THAT, AGAIN, WORKING REALLY TOGETHER TO TRY TO DO A LIFT, UH, IN OUR COMMUNITY THROUGH EDUCATION INFORMATION, WHERE ARE THE RESOURCES AND HOW CAN WE TREAT THIS WHOLE THING AS A BRAIN-BASED CHALLENGE IN, UH, JUST CONTINUE TO MOVE AWAY FROM THE STIGMA OR THE EMBARRASSMENT OR THE, UM, UH, THINGS THAT WOULD SLOW US FROM SEEKING HELP WHEN WE NEED IT, BECAUSE WE SHOULDN'T BE ASHAMED THAT SOMEHOW OUR, UH, CONFUSION OR ENERGY OR STRESS OR ANXIETY, UM, OUR FEARS ARE MAYBE EVEN MORE EVIDENCE THAT THIS TIME. 
          SO, YEAH, WE'RE WORKING WITH A NUMBER OF FOLKS, UH, UH, HERE, A NUMBER OF RELATED EFFORTS. 
          UM, ALSO DIDN'T GET CALLED OUT SPECIFICALLY, BUT RE-IMAGINING PUBLIC SAFETY. 
          SO WE'RE, WE'RE DOING, UH, WITH THE POLICE CURRENTLY, UH, EMBEDDING OUR MENTAL HEALTH STAFF IN THE NINE ONE ONE CALL CENTER. 
          AND IT'S REALLY, REALLY COOL THAT IF YOU CALL NINE ONE ONE TODAY, RATHER THAN THREE THINGS, FIRE EMS, UH, OR POLICE IT'S FIRE, EMS POLICE, OR MENTAL HEALTH. 
          AND SO I'M FUNDED THROUGH THE CITY TO SEND MOBILE CRISIS OUTREACH TEAMS AND TO HAVE A, UM, A MENTAL HEALTH EXTENSION INTO THE COMMUNITY RATHER THAN POLICING. 
          AND VERY SOON, YOU'LL SEE WITH THE COUNTY AND, UH, LED WORK SHERRI. 
          FLEMING'S VERY CLOSE TO ALL OF THIS, BUT THE JUDGES, UM, THE COURTS, THE DEFENSE ATTORNEYS AND MENTAL HEALTH WORKING TOGETHER TO LOOK AT DECARCERATION AND A NUMBER OF FOLKS, UH, DURING THE PANDEMIC, UH, WERE ABLE TO RETURN TO THE COMMUNITY. 
          AND IT'S MODELED OUT A LITTLE BIT THAT RATHER THAN A CAPACITY OF 20 TO 2300 FOLKS AT THE DEL VALLEY JAIL, WHAT'S IT LOOK LIKE WITH THE 16 OR 1700? AND SO THINGS LIKE MENTAL HEALTH BONDS, UM, COMPETENCY RESTORATION, UH, OTHER TYPES OF WORK. 
          SO, UM, YOU KNOW, THIS, THIS HAS BEEN A VERY, VERY HARD, HARD TIME, BUT IN SOME WAYS IT'S THE BEST OF TIMES THE CITY, THE COUNTY 
          [00:40:01]
AND THE STATE AND THE FEDERAL GOVERNMENT ARE JUST LOOKING AT THESE ONE TIME, VERY LARGE FUND OPPORTUNITIES. 
          WE'LL MENTION THE, UH, YOU KNOW, SOME OF THE AMOUNTS, BUT, UM, WE'RE REALLY TRYING TO WHERE POSSIBLE WORK TOGETHER WITH, UM, PARTNERS IN, UH, IDENTIFY MENTAL HEALTH NEEDS AND TRY TO ALIGN WITH SOME OF THESE NEW ONE-TIME MONIES. 
          SO I JUST PLANNED TO SAY, THANK YOU, AND YOU GOT ME ROLLING. 
          THAT'S FANTASTIC. 
          YOU HAD HER HAND UP. 
          YEAH, SURE. 
          NO, I WAS, I WAS APPLAUDING I WASN'T TAUNTING DAVID'S COMMENTS. 
          UM, JUST REALLY, UM, UNDERSCORE ALL OF THE POINTS THAT HE MADE ABOUT US ALL FIRST THINKING ABOUT OUR OWN MENTAL HEALTH. 
          SO THANK YOU, DAVID FOR THAT. 
          AND THAT'S IT AND SORRY FOR NOT KNOWING MY ZOOM REACTIONS BETTERING WELL, WE CAN, UH, UNLESS OTHER FOLKS HAVE COMMENTS, I KNOW THAT YOU WILL INTRODUCE 
          [Presentation & Discussion: Equity Issue Relating to Pandemic Outcomes and Response]
THE CENTRAL HEALTH EQUITY POLICY COUNCIL, UM, CONTINUING THIS, THIS IMPORTANT CONVERSATION, AND WE'LL HAVE SOME SMALL GROUP OPPORTUNITY, RIGHT. 
          TO KIND OF LET THIS SIMMER A LITTLE BIT OR STEW, AND THEN TALK ABOUT IT IN SMALL GROUPS, YOU KNOW, SORT OF THE MENTAL HEALTH PIECE OF IT. 
          HOW CAN WE COLLABORATE AND LEVERAGE AND CONNECT, UM, SO THAT WE CAN EACH, YOU KNOW, AS, YOU KNOW, ORGANIZATIONS OR SERVICE PROVIDERS, UM, ADDRESS THE NEEDS OF OUR RESPECTIVE ORGANIZATIONS AND, YOU KNOW, IN OUR COMMUNITY AND SO DOING. 
          UM, BUT, UH, WE WANTED TO HAVE A REPORT ON, UM, SORT OF PANDEMIC EQUITIES WHERE WE CALL THIS COMMITTEE, IT'S A SUBCOMMITTEE OF THE, UH, CENTRAL HEALTH EQUITY POLICY COUNCIL. 
          UM, AND IT REALLY IT'S ON A, ALMOST AN EXTENSION OF THE CONVERSATION WE HAD LAST MONTH AROUND EMERGENCY RESPONSE. 
          UM, THAT WAS MORE KIND OF GEARED TOWARDS THE WINTER STORM. 
          BUT, UM, YOU KNOW, WE KNOW THAT THE PANDEMICS ARE LAID BARE SOME, UM, SOME MISSING PIECES, RIGHT. 
          IN OUR EMERGENCY RESPONSE, UH, INFRASTRUCTURE. 
          AND THEN THOSE WERE EVEN FURTHER HIGHLIGHT DURING THE WINTER STORM, UM, THAT WE NEED, YOU KNOW, TO, UH, IMPROVE THAT INFRASTRUCTURE. 
          UM, SO THAT'S REALLY WHAT THIS COMMITTEE HAS BEEN LOOKING AT SINCE, YOU KNOW, I THINK REALLY SINCE JANUARY IS THAT RIGHT. 
          MAY AND I BELIEVE THAT'S RIGHT. 
          I MEAN, WE WERE ALREADY TALKING ABOUT THESE ISSUES BEFORE THEN, BUT IN TERMS OF ACTUALLY, UM, KIND OF BEGINNING THE WORK IN EARNEST, UM, AND, UH, SO WE HAVE SEVERAL COMMITTEE MEMBERS, I THINK MEGAN AND, UH, PATRICIA HAYES WILL BE SHARING SOME INFORMATION. 
          SO IT'S GOOD TO SEE PATRICIA HERE, UH, CONTINUE CONTINUING TO SUPPORT CAN, AND, UH, SEVERAL IN OUR COMMUNITY, RIGHT. 
          IN MANY DIFFERENT WAYS. 
          AND WE HAVE OTHER, UM, WE HAVE OTHER COMMUNITY MEMBERS THAT ARE PART OF THAT COMMITTEE WHO ARE HERE. 
          NORA IS A PART OF THAT, UH, GROUP. 
          AND, UH, THERE'S EMILY I SEE IS ON HERE. 
          AND I'M SURE A FEW OTHERS THAT I'M FORGETTING. 
          SO MAYBE MAKING YOU KIDDING, I THINK YOU'RE GOING TO LIST OUT WHO'S INVOLVED. 
          UM, BUT, UH, BUT I'LL PASS THE FLOOR. 
          SO AGAIN, IT'S, IT'S, UH, KIND OF BUILDING OFF OF OUR LAST MONTH CONVERSATION ON EMERGENCY AND CRISIS RESPONSE AND REALLY LOOKING AT WELL, WHAT ARE SOME OF THE POLICY OR SYSTEMIC THINGS WE SHOULD BE LOOKING AT, RIGHT. 
          TO IMPROVE THOSE RESPONSES FOR FUTURE CRISIS OR FUTURE EMERGENCIES. 
          MEGAN, WELCOME. 
          THANK YOU. 
          AND PATRICIA AS WELL. 
          THANK YOU. 
          I'M ACTUALLY GOING TO TURN THE FLOOR OVER TO PATRICIA. 
          WHO'S GOING TO KICK US OFF. 
          OH, NO, PATRICIA. 
          YOU'RE ON MUTE. 
          THERE WE GO. 
          Y'ALL CAN HEAR ME. 
          OKAY. 
          THAT'S VERY GREAT. 
          OH MY GOSH. 
          SO YEAH, DOUBLE TASKING. 
          SO I HAD TO MOVE OVER FROM ONE MEETING TO THE NEXT, SO I'M USING A DIFFERENT PIECE OF TECHNOLOGY. 
          SO WE'LL JUMP RIGHT IN. 
          IT IS SO GREAT TO BE BACK WITH MY PEOPLE HERE AT CAN Y'ALL KNOW, I LOVE THIS, UM, THIS GROUP OF FOLKS AND, AND PEOPLE. 
          SO I'M GLAD TO BE VISITING WITH YOU TODAY ON BEHALF OF THE CENTRAL HEALTH EQUITY POLICY COUNCIL. 
          SO AS YOU ALL KNOW, THE COUNCIL, UM, AND THE PANDEMIC EQUITY COMMITTEE IN PARTICULAR. 
          SO THE COUNCIL LARKS LAUNCHED IN 2015, AND THAT IS WHEN I, I ACTUALLY JOINED AS A, UM, AS ONE OF THE AMBASSADORS OR MEMBERS REPRESENTED THE BLACK CHAMBER, UM, AS I WAS SERVING ON IT AT THAT TIME. 
          AND SO I'M SERVING IN, UM, AS A PART OF MORE THAN 80 COMMUNITY PARTNERS AS WELL. 
          AND WITH THE PURPOSE OF ADDRESSING HEALTH DISPARITIES IN TRAVIS COUNTY, AND JUST LAST DECEMBER, UM, THE PANDEMIC EQUITY COMMITTEE WAS FORMED, UM, IN AN EFFORT TO, YOU KNOW, BRING SOLUTIONS 
          [00:45:01]
TO THE STATE AND NATIONAL PROBLEMS. YOU KNOW, THE EQUITY COUNCIL HAS BEEN INVOLVED IN A NUMBER OF ISSUES OVER THE COURSE OF HIS EXISTENCE, AND I'VE BEEN REALLY EXCITED ABOUT BEING A PART OF ALL OF THOSE THINGS. 
          UM, ONE OF THOSE IN PARTICULAR WAS THE RECESS POLICY INITIATIVE. 
          AND IF ANYONE REMEMBERS THAT FROM 2017 AND, UM, I WAS THE SUBMIT SUBCOMMITTEE CHAIR FOR ON STRATEGY FOR THAT, BUT, YOU KNOW, LIKE THREE MAJOR, I THINK IT WAS THREE MEGHAN THREE MAJOR POLICY EFFORTS THAT HAVE BEEN, UM, INVOLVED WITH THE, UH, WITH THE, UH, HEALTH EQUITY POLICY COUNCIL OVER THE COURSE OF THAT TIME. 
          AND THEN OF COURSE, WHEN THE PANDEMIC HIT THAT QUESTION OF, YOU KNOW, IS THERE SOMETHING HERE FOR THE COUNCIL TO DO? AND SO THAT'S WHEN THE PANDEMIC EQUITY COMMITTEE, UM, CAME ABOUT AS A SUBSET OF THE COUNCIL AND A COUPLE OF OTHER INITIATIVES THAT MEGHAN MAY BRING OUT, BUT SPECIFICALLY THE FOLKS WHO ARE SERVING ON THIS COMMITTEE BESIDES MYSELF ARE BRANDON WILLERSON, UH, CATALINA BARRY EMILY'S ANG, UM, ILIANA YEOMAN, UH, CHRIS, KRISTEN, TEBAY HORTON, UM, MATTHEW JAMES, NOR COMSTOCK, UM, ROLE, UM, VANESSA SAUDIA AND VINCE KABBALAH. 
          SO A BUNCH OF PEOPLE THAT MOST OF YOU ARE FAMILIAR WITH IN SOME FORMAT OR ANOTHER HAVE BEEN DEDICATED DEDICATING A GREAT AMOUNT OF TIME TO THIS CONVERSATION IN A VERY INTENSE MANNER. 
          I THINK WE'VE BEEN MEETING LIKE, UM, YOU KNOW, TWICE A MONTH ON AVERAGE, UM, OVER THE COURSE OF THIS TIME. 
          SO WE'VE REALLY STEPPED UP THE CONVERSATION SO THAT WE CAN PROVIDE SOME QUALITY INPUT IN A TIMELY MANNER. 
          UM, Y'ALL KNOW HOW Y'ALL KNOW HOW MUCH I DO NOT LIKE HAVING DELAYED CONVERSATIONS OR HAVING CONVERSATIONS WITH DELAYED INPUT. 
          SO, UM, THE, YOU KNOW, THE PANDEMIC HAS HIGHLIGHTED THE INEQUITIES IN PARTICULAR THAT PEOPLE OF COLOR AND OTHER MARGINALIZED POPULATIONS, UM, EXPERIENCE DAILY. 
          AND I DON'T HAVE TO EXPOUND UPON THAT. 
          WE KNOW THAT THE RESEARCH AND THAT DATA IS ALREADY PROVING THAT TO BE TRUE. 
          SO WHAT WE STARTED FOCUSING ON ARE, WHAT ARE THE THINGS THAT WE COULD DO IN OUR COMMUNITY TO PARTNER AND TO READ CENTER AS PEOPLE REENTER, REENTER OUR COMMUNITIES ARE OUR REGULAR LIVES, UM, AND THE RECOVERY, BUT IN PARTICULAR, IN ADDRESSING THE ISSUES AROUND DISASTER PLANNING AND RESPONSE WITH A RESPONSE ON EQUITY FOR THE FUTURE, UM, THAT'S ONE OF THE THINGS THAT'S JUST REALLY HAS COME TO LIGHT IS THE, THE NEGATIVE IMPACT FROM AN EQUITY PERSPECTIVE, IN THE COURSE OF THIS, AND WHAT CAN WE DO, UM, LOCALLY TO HELP TO MAKE SURE THAT THAT DOES NOT HAPPEN AGAIN AT THIS LEVEL AND OUR, UH, SHOULD WE, GOD FORBID, UM, ENDURE ANOTHER, YOU KNOW, DISASTER OF THIS NATURE OR ANY DISASTER, QUITE FRANKLY. 
          SO BY CENTERING ON EQUITY, WE KNOW THAT WE WILL PROVIDE SOLUTIONS AND SUPPORT THE MOST VULNERABLE, WHICH OF COURSE IMPROVES THE CONDITIONS FOR ALL OF US AS RESIDENTS, WHICH IS ALIGNED WITH THE EFFORTS THAT CAN HAS BEEN ENGAGED IN, UM, FOR SOME TIME. 
          SO THE PROCESS, LIKE I SAID, WE'VE BEEN INVOLVED IN A VERY INTENSE PROCESS OVER A SHORT PERIOD OF TIME, UM, THAT HAS BEEN COMPREHENSIVE. 
          UM, FOR EXAMPLE, WE'VE ENGAGED IN INTERVIEWS FROM THE FRONT LINES, WHICH INCLUDE, UM, COMMUNITY CARE, FRONTLINE STAFF, THE L UM, LG, UH, TBQ I A AND HEALTH CARE PROVIDERS IN THAT SPACE, UM, UH, LEADERS OF THE EMERGENCY OPERATION CENTER, UM, DIRECTORS OF THE SOCIAL SERVICES BRANCH AND WHERE WE EVEN HAD A PRIVATE TOUR OF THAT FACILITY, UM, UH, THIS SPRING ALREADY, UM, THE ASIAN AMERICAN RESOURCE CENTER, INTEGRAL CARE, UH, THE CITY OF AUSTIN'S, UM, HUMAN RESOURCES AND THE EQUITY DEPARTMENTS, OF COURSE, UM, THERE'VE BEEN INTERVIEWS FROM, WITH, FROM, AND WITH COMMUNITY HEALTH WORKERS FROM CARDIAC SERVICES, AND THEN ALSO FROM, UM, CENTRAL HEALTH. 
          UM, ADDITIONALLY THERE'S LOTS OF CONVERSATIONS FROM OTHER COALITIONS GOING ON IN THE COMMUNITY. 
          SO, YOU KNOW, WE'VE TAKEN THAT INTO CONSIDERATION, UM, FOR THOSE THINGS THAT HAVE COME THAT HAVE BEEN ENGAGED IN ALREADY TO ACKNOWLEDGE THAT, BUT THEN ALSO OF COURSE, ENGAGING IN, UM, ACKNOWLEDGING THE DATA, UH, DATA-DRIVEN PIECES OF IT, WHICH INCLUDE THE EPIDEMIOLOGIST FROM, UM, AUSTIN PUBLIC HEALTH AND DEPARTMENT OF STATE HEALTH SERVICES, AS WELL AS CALLS TO AUSTIN, TWO, ONE, ONE, AND DATA FROM THE COMMUNITY, UM, UM, FROM CAN DASHBOARDS. 
          [00:50:02]
AND SO THAT SAID, WE'VE BEEN ALSO THE PROCESS IT'S BEEN INFORMED BY INDUSTRY LEADERS, UM, AS WELL, NEXT SLIDE. 
          AND SO THE RECOMMENDATIONS, UM, THAT MEGAN'S GOING TO GET INTO THE DETAILS ON, BECAUSE SHE'S BRILLIANT AT THIS. 
          AND SHE HAS BEEN DEEP AT THE CORE OF ALL OF THIS WORK, OF COURSE, BUT, UH, FOLLOWING THE MONTHS OF RESEARCH, INCLUDING INFORMATIONAL INTERVIEWS AND GATHERING OF EXPERT KNOWLEDGE, THE COMMITTEE RECOMMENDS SEVERAL CHANGES FOR IMMEDIATE IMPLEMENTATION IN TERMS OF DISASTER PREPAREDNESS, DISASTER RESPONSE, AND POST DISASTER HEALING. 
          UM, I WANT TO TAKE THIS MOMENT TO GIVE A GREAT SHOUT OUT TO ALL OF THE COMMITTEE MEMBERS ONCE AGAIN, BUT ALSO, UH, IN PARTICULAR TO MEGAN, UH, FOR HER, HER HARD WORK AND DEDICATION, UM, THIS WORK, UM, AND TO MY, UM, UH, THE HEAD OF CENTRAL HEALTH FOR, FOR ALLOWING THIS WORK TO CONTINUE TO BE A FOCUS FOR THE ORGANIZATION. 
          UM, THANKS. 
          AND MEGAN, ALL RIGHT. 
          I'LL TAKE IT FROM HERE. 
          THANKS SO MUCH, PATRICIA. 
          UM, ALSO, I JUST REALLY QUICKLY WANTED TO SAY, YOU KNOW, IF, I DON'T KNOW IF YOU'VE HAD A CHANCE TO WORK SO INTENSELY WITH YOUR, YOUR FELLOW CAN CO BOARD, UM, COMMITTEE MEMBERS LIKE PATRICIA, EARL, NORA, ALL IN THE SAME ROOM, BUT IT'S SUCH AN EXPERIENCE. 
          AND, UM, YOU KNOW, I JUST, I FEEL PRIVILEGED TO HAVE BEEN A PART OF IT. 
          UM, BUT LET'S GET INTO THESE, THESE POLICY RECOMMENDATIONS. 
          SO WE'RE GOING TO TALK ABOUT THESE IN, IN FRAMES OF THREE BUCKETS, FUTURE DISASTER, PREPAREDNESS AND PLANNING, FUTURE DISASTER RESPONSE, AND HOW WE STAND THAT UP, MOSTLY CENTERED ON EQUITY. 
          AND THEN FINALLY, HOW WE REENTER INTO THIS POST COVID WORLD FOCUSED ON A TRAUMA INFORMED APPROACH, WHICH REBEL JUST TALKED A LOT ABOUT. 
          UM, I AM JUGGLING BETWEEN SOME NOTES AND, AND DRIVING THE SLIDE DECK. 
          SO I REALLY APOLOGIZE IF IT IS CLUNKY. 
          UM, BUT LET'S TALK ABOUT THIS FIRST ONE, WHICH IS MAKING THE CITY OF AUSTIN EMERGENCY OPERATIONS PLAN, AN EVERGREEN DOCUMENT THAT CENTERED ON EQUITY. 
          SO WHAT WE MEAN BY THIS IS THAT THE MOST RECENT, UM, CITY OF AUSTIN EMERGENCY OPERATION PLAN WAS REVISED IN 2016. 
          THAT IS THE RESPONSIBILITY OF THE CITY OF AUSTIN HOMELAND SECURITY AND EMERGENCY MANAGEMENT. 
          SO ISM, THEY DEVELOP THESE ANNEXES AND THESE EMERGENCY MANAGEMENT PLANS THAT THEY HAVE TO REVISE EVERY FOUR TO FIVE YEARS. 
          UM, WE ARE CALLING FOR, TO MAKE THIS DOCUMENT MORE EVERGREEN EVER SINCE 2016, WE'VE HAD THE WRAP-UP OF THE ONION CREEK FLOODS, HURRICANE MARIA, THE AUSTIN WATER CRISIS OF 2018 WINTER STORM URI. 
          AND OBVIOUSLY THE PANDEMIC, THE CITY OF AUSTIN AND PRISM DO CONDUCT AFTER ACTION REPORTS AND THEY POST THOSE FINDINGS ONLINE. 
          HOWEVER, THOSE AFTER ACTION REPORTS ARE NEVER RECONCILED WITH THE PLAN, WHICH MEANS WE'RE LOSING VALUABLE INFORMATION AND LESSONS LEARNED FROM EACH OF THESE DISASTERS, WHICH LEADS TO US MAKING THE SAME MISTAKES OVER AND OVER AGAIN. 
          UM, BUT UH, MORE IMPORTANT, WHAT WE WOULD LIKE TO SEE IS THIS PLAN BE CENTERED ON EQUITY. 
          AND WE THINK THAT THE WAY TO DO THIS, IT'S THROUGH THE STANDARD STANDARD OPERATING PROCEDURES THAT ARE PRODUCED FROM PLAN. 
          UM, THESE SLPS HAVE TO ENSURE THAT THE MOST VULNERABLE POPULATIONS ARE ACCOUNTED FOR IN ALL FUTURE DISASTER PLANNING. 
          UM, THE WAY THAT WE THINK THAT WE CAN DO THIS IS TO DEVELOP OR REVISE SLPS INVOLVING COMMUNITY MEMBERS, SPECIFICALLY THOSE WHO ARE MOST VULNERABLE THROUGH AN EQUITY LENS, AND THEN MAKE SURE THAT THOSE SLPS ARE VALIDATED BY THE COMMUNITY NEXT, UH, I MENTIONED BEFORE THAT THE EOC, THE EMERGENCY OPERATIONS CENTER HAS THIS PRACTICE OF DOING AN AFTER ACTION REPORT OR A DEBRIEF EXERCISE AFTER EVERY DISASTER, UH, GENERALLY CONSISTS OF ASKING THREE QUESTIONS. 
          WHAT DID WE DO, RIGHT? WHAT DID WE DO WRONG? AND WHAT COULD WE HAVE DONE BETTER? WE ARE CALLING FOR THE INCLUSION OF A FOURTH QUESTION, AND THAT IS, DID WE SOLVE FOR THOSE MOST VULNERABLE? WE WANT THIS AFTER ACTION REPORT OR EXERCISE BEING TO BE BROUGHT OUT TO THE COMMUNITY, HAVE THEM ANSWER ALL FOUR OF THOSE QUESTIONS, AND THEN LET'S MAKE ALL OF THE FINDINGS PUBLIC NEXT UNDER MAKING THIS AN EVERGREEN DOCUMENT. 
          THE PLAN USES A HAZARD RISK DESK. 
          THIS SERVES AS THE BASIS FOR THE CITY'S HAZARD MITIGATION PLAN. 
          ESSENTIALLY, WHAT I'M TRYING TO SAY IS THAT THIS HAZARD RISK INDEX DRIVES ALL PLANNING EFFORTS. 
          HAZARDS ARE PRIORITIZED BASED ON NUMBER ONE, THE PROBABILITY OF OCCURRENCE, AND THEN TWO, THE POTENTIAL DOLLARS LOSS FROM EACH HAZARD. 
          WE ARE CALLING FOR AN UPDATE UP TO THIS RISK MODEL, CENTERING EQUITY IN THE PRIORITIZATION, THE MODEL NEXT, WE WOULD ALSO 
          [00:55:01]
LIKE TO SEE THE USE OF THE CENTER FOR DISEASE CONTROL, SOCIAL VULNERABILITY INDEX, TO SERVE AS BASELINE DATA FOR ALL DECISIONS BEING MADE WITHIN THE EOC. 
          WE WHO WORK LOCALLY AND HAVE BEEN ON THE GROUND DURING THE DISASTER RESPONSE. 
          WE KNOW THAT RESOURCES NEED TO BE PRIORITIZED IN EASTERN TRAVIS COUNTY. 
          UM, YOU KNOW, WE'VE ALL SEEN THE DATA WE'VE BEEN WORKING IN THIS AREA A LOT. 
          IT'S ALMOST INTUITIVE TO US, BUT WHEN THERE ARE STATE OR NATIONAL RESOURCES BEING BROUGHT IN, THEY DO NOT KNOW THAT. 
          SO LET'S SHOW THEM THROUGH DATA WHERE RESOURCES NEED TO BE PRIORITIZED. 
          AND IN ADDITION TO USING SOCIAL VULNERABILITY INDEX, LET'S MAKE SURE THAT THE CITY DEMOGRAPHER IS BROUGHT INTO THE INCIDENT COMMAND STRUCTURE AT THE EOC AS BACKUP MEGAN. 
          YES, SIR. 
          I DON'T THINK THIS SLIDE HAS ADVANCED IN A, IN A COUPLE OF I'M STUCK ON HIS FIRST BULLET POINT STILL. 
          I'M SORRY. 
          THAT'S A LOT, BUT IT GOES MUCH QUICKER AFTER THIS ONE. 
          UM, AND SO THIS IS THE FINAL RECOMMENDATION UNDER THIS VERY FIRST BULLET POINT. 
          AND THAT IS, UM, YOU KNOW, FOLLOWING THE ONION CREEK FLOODS, GABA GO, AUSTIN, VAMOS AUSTIN. 
          THEY'RE A COMMUNITY GROUP. 
          THEY DEVELOP THEIR OWN PLANS FOR EVACUATION AND ACTION. 
          IN THE EVENT OF FUTURE DISASTERS, IT REALLY TAPS INTO THE NATURAL NETWORKS OF THE ONION CREEK NEIGHBORHOOD. 
          THIS PLAN HAS BEEN ADOPTED BY THE EOC AND THE GABA IS A TRUSTED COMMUNITY GROUP OF COMMAND STAFF AT THE EOC. 
          WE FEEL LIKE THIS MODEL MUST BE STUDIED AND LEARNED AND REPLICATED SPECIFICALLY IN AREAS IDENTIFIED BY THAT SOCIAL VULNERABILITY INDEX. 
          OKAY, MOVING ON, I'M ON THE SECOND BULLET POINT NOW, UM, WE NEED TO IMPROVE DATA COLLECTION TO MORE QUICKLY RESPOND TO OUR LACK INDIGENOUS PEOPLE OF COLOR AND OTHER MARGINALIZED POPULATIONS. 
          UM, ESSENTIALLY WHAT WE'RE CALLING FOR IS THAT EVERYBODY AT THE EOC, UM, ANYBODY WHO'S INVOLVED IN THE DISASTER RESPONSE, THIS MIGHT EVEN BE CITYWIDE. 
          WE HAVE TO UNDERSTAND THE IMPORTANCE OF COLLECTING DEMOGRAPHIC DATA FROM THE START OF A DISASTER. 
          AS SOON AS THE DISASTER RESPONSE EFFORTS ARE STOOD UP, WE NEED TO ENGAGE TRANSLATORS INTERPRETERS AND CULTURALLY SENSITIVE AFFIRMING WORKERS TO COLLECT BETTER DATA. 
          AND FINALLY, WE NEED TO INTACT. 
          WE NEED TO TACKLE THE IMPLICIT BIAS THAT EXISTS IN OUR DATA COLLECTION TOOLS AND ANALYSIS AT A STATE LEVEL, WE'RE CALLING TO SUPPORT THE REESTABLISHMENT FOR THE OFFICE OF HEALTH EQUITY. 
          ALSO KNOWN AS THE CENTER FOR ELIMINATION OF DISPROPORTIONALITY AND DISPARITIES, UM, AT DSHS. 
          OKAY, MOVING ON THE NEXT BUCKET IS DISASTER DISASTER REPAIR, SORRY, DISASTER RESPONSE. 
          SO WE'VE NOW COVERED WHAT WE CAN DO IN OUR PLANNING EFFORTS. 
          WHAT HAPPENS WHEN WE ACTUALLY STAND UP THE DISASTER RESPONSE, WHICH WE KNOW DOESN'T ALWAYS RECONCILE WITH OUR PLANNING EFFORTS. 
          UM, WE NEED TO BRING IN THE COMMUNITY VOICE FIRST. 
          I DO WANT TO RECOGNIZE THAT THE EOC WAS REALLY INNOVATIVE IN TRYING TO, UM, CENTER THEIR EFFORTS ON EQUITY, MORE SO THAN IN MOST OTHER CITIES THAT WE RESEARCHED. 
          SO FIRST OFF THEY BROUGHT THE EQUITY DEPARTMENT INTO THE INCIDENT COMMAND STRUCTURE AT THE HIGHEST LEVEL. 
          THEY ALSO USED THE CITY OF AUSTIN, HR MANAGER, UM, OF EQUITY, INCLUSION, AND DIVERSITY. 
          SHE SERVED AS THE DIRECTOR OF THE SOCIAL SERVICE TASK BRANCH. 
          UM, IN OUR INTERVIEWS WITH THE EOC, WE FOUND OUT THAT THERE, THE EOC IS BRINGING ON THE CHIEF RESILIENCY OFFICER ALSO INCORPORATING THEM INTO THE INCIDENT COMMAND STRUCTURE BECAUSE THAT, THAT WAS UNHEARD OF IN ALL OF OUR RESEARCH. 
          AND SO I THINK OUR OWN CITY OF AUSTIN SHOULD BE APPLAUDED FOR THOSE EFFORTS. 
          HOWEVER, IN INTERVIEWING ALL OF THESE FOLKS, WE FOUND THAT THE COMMUNITY VOICE IS STILL LACKING AT THE EOC. 
          AND SO WHAT WE'RE CALLING FOR IS, UM, A PERSON OR A GROUP OF PEOPLE WHO NEEDS TO BE GIVEN THIS RESPONSIBILITY. 
          THEY NEED TO BE PEOPLE OF COLOR. 
          THEY NEED TO BE REPRESENTATIVE OF THE MARGINALIZED POPULATIONS. 
          THEY CANNOT BE A CITY OF AUSTIN OR STATE EMPLOYEE. 
          THEY HAVE TO BE WORKING ON THE GROUND. 
          THEY HAVE TO BE FREE FROM GOVERNMENT BUREAUCRACY AND ABLE TO SPEAK FREELY AND HAVE CONNECTIONS INTO THE INCIDENT COMMAND STRUCTURE AT THE HIGHEST LEVEL. 
          UM, NEXT WE NEED TO ENGAGE WITH BEHAVIORAL SCIENTISTS IN AND HAVE A UNIFIED PUBLIC FACING EDUCATION AND COMMUNICATIONS CAMPAIGN. 
          WE INCORPORATED CENTRAL HEALTH INTO THIS BECAUSE CENTRAL HEALTH TOOK THE LEAD ON COMMUNICATING TO OUR MOST MARGINALIZED POPULATIONS, MAP, MAP, BASIC SLIDING FEE SCALE, PEOPLE WHO DON'T HAVE INSURANCE EARLY IN THE DISASTER. 
          WE REALIZED WE HAD TO PIVOT AWAY FROM SOME OF THE COUNTY-WIDE MESSAGES AND WORK WITH THE BEHAVIORAL SCIENTISTS TO CHANGE THE PARADIGM FOR MESSAGES OF BEING FEAR-BASED TO MORE MESSAGES OF EMPOWERMENT. 
          BUT ALSO WE HAD TO MEET PEOPLE WHERE THEY WERE AT. 
          SO IF SOMEBODY COULDN'T MISS WORK WHILE THEY HAD TO WAIT 14 DAYS TO QUARANTINE OR WAIT FOR A 
          [01:00:01]
TEST, WHEN YOUR FAMILY SAFE, IF SOMEBODY CAN'T ISOLATE IT BECAUSE THEY LIVE IN A MULTI-GENERATIONAL HOUSEHOLD, HERE'S WHAT YOU CAN DO TO KEEP YOU AND YOUR FAMILY MEMBER SAFE. 
          WE FOUND THIS TO BE INCREDIBLY POWERFUL WITH THE PEOPLE THAT WE SERVE AND SO MOVING, AND AS THE DISASTER REVOLVED, WE, WE HAD A GREAT PARTNERSHIP WITH AUSTIN, PUBLIC HEALTH AND ALL OF THEIR PUBLIC FACING CAMPAIGNS. 
          BUT MOVING ON IN, IN THE NEXT DISASTERS, LET'S WORK TOGETHER FROM THE START AND ALWAYS HAVE A UNIFIED MESSAGE. 
          AND THEN FINALLY, THIS IS TO POINT ABOUT POST THAT POST DISASTER HEALING. 
          UM, THIS IS HAPPENING. 
          WE ARE IN THE RE-ENTRY THE RECOVERY PHASE, AND I AM CONCERNED THAT WE'RE GETTING TOO FAR DOWN THE ROAD AND WE HAVE NOT ADDRESSED THE TRAUMA THAT WE'VE ALL BEEN THROUGH, WHICH IS EXACTLY WHAT RAUL WAS TALKING ABOUT BEFORE. 
          UM, THIS IS NOT MY MAT, MY, UM, MATTER OF SUBJECT EXPERTISE. 
          SO EXCUSE ME, I HAVE TO LIKE REWORD FOR WORD FROM SOME OF THESE NOTES, BECAUSE I THINK THEY'RE SO POWERFUL, BUT WHAT WE'RE CALLING, WHAT OUR COMMITTEE IS CALLING FOR IS TO DEVELOP AND IMPLEMENT A TRAUMA INFORMED COMMUNITY-WIDE PLAN THAT CALLS FOR RE-ENTRY AND, AND RECOVER BASED ON HEALING. 
          WE NEED A STRENGTHS-BASED SERVICE DELIVERY APPROACH. 
          THAT'S GROUNDED IN AN UNDERSTANDING OF, AND A RESPONSIVENESS TO THE IMPACT OF TRAUMA. 
          AND IT CREATES AN OPPORTUNITY FOR SURVIVORS TO REBUILD A SENSE OF CONTROL AND EMPOWERMENT. 
          AND THEN MY LAST POINT I'D LIKE TO MAKE IS THAT THROUGHOUT THIS CRISIS, WE KNOW THAT DOMESTIC VIOLENCE HAS BEEN ON THE RISE AND UNPRECEDENTED LEVELS. 
          WE HEARD THAT FROM OUR INTERVIEWS, OUR EXTENSIVE INTERVIEWS WITH THE COMMUNITY HEALTH WORKERS, WHO'VE BEEN ON THE GROUND. 
          AND THEN I KNOW RAUL HAS SEEN THIS, THE DATA THAT CAN HAS ANALYZED AND PRODUCED. 
          AND SO WHAT WE WOULD LIKE TO SEE IS WE NEED TO PROMOTE A MULTIDISCIPLINARY COLLABORATION TO NUMBER ONE, ASSESS THE WIDE INSPECT IMPACT OF THE TRAUMA FROM DOMESTIC VIOLENCE. 
          WE NEED TO MAKE SURE THAT WE ALL RECOGNIZE THE SIGNS AND SYMPTOMS OF TRAUMA FROM DOMESTIC VIOLENCE IN THE CLIENTS, THE FAMILY STAFF, AND OTHER COMMUNITY MEMBERS THAT WE SERVE. 
          WE NEED TO COLLECTIVELY RESPOND TO AND SUPPORT THE COMMUNITY, USING A TRAUMA INFORMED APPROACH AND INFORM THE DEVELOPMENT OF TRAUMA, INFORMED POLICIES, PROCEDURES, AND PRACTICES. 
          SO AS PART OF THIS WORK, WE HAVE TO CONTINUE TO MONITOR THE HOTLINES FOR TRENDS, FOR TRENDS IN DOMESTIC VIOLENCE, AND TO DETERMINE WHERE WE NEED TO PRIORITIZE OUR SUPPORT AND OUR RESOURCES, BUT ULTIMATELY WHAT WE NEED IS A COUNTY-WIDE PLAN TO ADDRESS DOMESTIC VIOLENCE. 
          UM, AND THAT'S IT. 
          SO FOR THE CENTRAL HEALTH EQUITY POLICY COUNCIL, WHAT OUR NEXT STEPS ARE, IS WE'RE GOING TO CONTINUE TO MEET WITH ORGANIZATIONS LIKE THE CAN, BUT OTHER GRASSROOTS COMMUNITY COALITIONS. 
          WE ARE ALSO ON THE DOCKET FOR MANY OF THE CITY OF AUSTIN COMMISSIONS TO PRESENT THESE FINDINGS, HOPEFULLY GET VALIDATION, OR AT LEAST TO ENSURE WE'RE ON THE RIGHT TRACK WITH WHERE WE'RE GOING HERE. 
          UM, ONCE WE'VE DONE THAT, WE WANT TO MEET WITH THE EOC. 
          WE'VE ALREADY HELD A PRIVATE TOUR WITH THE EOC WHERE WE WENT OVER A LOT OF THIS INFORMATION, BUT, UH, WANT TO GIVE THEM, YOU KNOW, MEET WITH THEM AGAIN, ANYTHING WE DO WITH THE EOC, ANYTHING THAT WE ULTIMATELY SUBMIT TO CITY COUNCIL OR THE COUNTY COMMISSIONER'S COURT, WE WANT TO MAKE SURE THAT EVERYBODY UNDERSTANDS THIS IS IN THE SPIRIT OF COLLABORATION AND PARTNERSHIP. 
          WE WANT TO HELP IMPROVE DISASTER PLANNING RESPONSE, AND WE WANT TO WORK TOGETHER WITH THEM. 
          UM, AFTER WE SUBMIT OUR RECOMMENDATIONS TO CITY COUNCIL AND THE COMMISSIONERS COURT, WE WANT TO HAVE FOLLOW-UP MEETINGS WITH ELECTED OFFICIALS. 
          SO I KNOW SOME, SOME ELECTIVES ARE ON THE CALL TODAY. 
          SO HOPE TO HAVE A MEETING WITH YOU AND THEN YOUR NEAR FUTURE. 
          UM, BUT ULTIMATELY WHAT WE HAVE DONE HERE IS WE'VE CREATED A ROADMAP. 
          IF IT'S DONE WELL, GETTING COMMUNITY FEEDBACK AND PARTICIPATION IN DISASTER PLANNING AND RESPONSE, THAT'S HARD WORK. 
          AND SO THIS COULD TAKE, THIS IS A ROADMAP THAT COULD TAKE MAYBE LIKE FIVE, 10 YEARS, BUT WE NEED TO PRIORITIZE SOME IMMEDIATE ACTIONS. 
          SO SPECIFICALLY WE NEED TO PRIORITIZE THAT PLAN FOR RE-ENTRY AND RECOVER RECOVERY, USING A TRAUMA INFORMED APPROACH. 
          AND SECOND, WE NEED TO RECOVER. 
          WE NEED TO PRIORITIZE THE EVALUATION AFTER ACTION REPORTS WITH THE ERC, MAKING SURE THAT THE AFTER ACTION REPORTS CENTER ON EQUITY AND ASKING THOSE QUESTIONS ABOUT, DID WE SOLVE FOR THOSE MOST VULNERABLE? AND THEN FINALLY WE WANT TO WORK TOGETHER WITH THE EOC AND THE CITY OF AUSTIN AND TRAVIS COUNTY TO RECOGNIZE ALL THE GOOD STEPS THAT WERE TAKEN, UM, AS A RESULT OF IMPLEMENTING THESE RECOMMENDATIONS. 
          AND SO IF WE WERE MEETING IN PERSON, I WOULD LIKE TO, UH, HAVE RAUL AND, AND PATRICIA AND NORA SITTING NEXT TO ME AND EMILY, JOHN. 
          UM, SO WE CAN TAKE SOME QUESTIONS. 
          WELL, FIRST OF ALL, I JUST, I WANTED TO SAY, THANK YOU, MEGAN AND PATRICIA, IT'S ALWAYS NICE TO SEE YOU AND TO THIS ENTIRE COMMITTEE FOR PUTTING THIS VERY POWERFUL FOR DOING THIS REALLY POWERFUL WORK AND SETTING US UP AND, AND BEING, UH, 
          [01:05:01]
IN THE SPIRIT OF EVERYTHING THAT WE TRY TO DO AGILE AND NIMBLE AND TO, AND TO FIND THE LEARNING FROM EVERYTHING THAT WE'RE GOING THROUGH. 
          SO, UM, I JUST, I WANTED TO SAY THANK YOU. 
          UM, FIRST, UM, I DID SEE A QUESTION FROM TAMMY, OR MAYBE JUST A COMMENT FROM TAMMY IN THE CHAT. 
          SO MAYBE WE, UM, TAMMY, DO, DO YOU WANT TO SAY THAT OUT LOUD? YEAH. 
          MAKE HIM WHEN YOU WERE TALKING ABOUT THE EMERGENCY RESPONSE COMMITTEE AND TRYING TO ENLIST SET COMMUNITY MEMBERS WITH MARGINALIZED IDENTITIES TO COME TO THE TABLE AND HAVE INPUT. 
          I JUST OFFERED OUR ASSISTANCE. 
          UM, OUR DEPARTMENT WORKS WITH A LOT OF COMMUNITY MEMBERS OF MARGINALIZED IDENTITIES SPECIFICALLY IN EAST AUSTIN. 
          AND I KNOW THAT THEY HAVE A VESTED INTEREST IN EMERGENCY RESPONSE BECAUSE IT PRIMARILY IMPACTS THE AREAS THAT THEY LIVE IN. 
          AND SO IF YOU CAN GIVE SOME INFORMATION, I'LL BE HAPPY TO SHARE IT WITH OUR NETWORK OF INDIVIDUALS TO HELP WITH OUR RECRUITMENT EFFORTS. 
          MAY I ASK THAT WHEN WE MEET WITH THE EOC, WE CAN ALSO OFFER UP THIS RESOURCE? YES. 
          OKAY, GREAT. 
          THANK YOU. 
          BECAUSE THAT'S ULTIMATELY WHO WILL BE, WHO WILL BE DOING THE WORK, BUT THANK YOU SO MUCH. 
          AND I GUESS ONE THING ON NOTE MEGAN REAL QUICK IS THAT IT IS, THIS IS A DRAFT PROPOSAL, RIGHT? WHERE WE'RE, UM, I DID INCLUDE THE DRAFT MEMO, WHICH HAS THE DETAILS THAT MEGAN KIND OF RAN THROUGH, UM, IN THE SHARED FOLDER. 
          AND IT STILL, IT SAYS DRAFT DRAFT, DRAFT, DRAFT, DRAFT DRAFT, UM, CAUSE WE ARE TRYING TO GET SOME FEEDBACK FROM FOLKS BASED ON WHAT YOU'RE HEARING AND MAYBE WHAT'S MISSING OR WHAT NEEDS TO BE CLARIFIED. 
          UH, SO THAT DOCUMENT IS IN THE SHARED FOLDER NOW AND, UM, FOR YOU TO KIND OF DOWNLOAD IT AND KIND OF REVIEW AND GIVE US FEEDBACK. 
          SO WHEN WE DO PRESENT IT TO CITY COUNCIL AND OUR COUNTY COMMISSIONERS, RIGHT. 
          THAT THEY, UH, UM, AGAIN, THERE'S STILL TIME TO KIND OF, UM, HAVE SOME INPUT IN WHAT'S IN THE DOCUMENT AND WHAT, UH, UM, YOU KNOW, WHAT THE WRECKS LOOK LIKE GOING FORWARD, OTHER QUESTIONS OR COMMENTS. 
          UM, I WOULD JUST JUMP IN AND SAY THAT, UM, WITH ALL OF THE THINGS THAT WERE HERE, I, I WAS, AS MEGAN WAS GOING THROUGH IT, I WAS REMEMBERING, UH, PARTICULARLY ON THAT DISASTER RESPONSE PIECE, BECAUSE I WAS ADAMANT ABOUT SOME OF THE THINGS THAT WERE GOING INTO THAT BECAUSE I WAS, I WAS SO FRUSTRATED WITH THESE CONVERSATIONS ABOUT, OH, WELL, THESE FOLKS AREN'T DOING THIS AND AREN'T LISTENING BECAUSE YOU'RE GIVING IT TO THEM IN A WAY. 
          THAT'S NOT THAT CAN'T BE DIGESTED. 
          LIKE FOLKS ARE HURTING OUT HERE. 
          THEY ARE LITERALLY JUST TRYING TO KEEP THEIR FAMILIES ALIVE. 
          AND YOU'RE UPSET BECAUSE THEY'RE NOT RECEIVING THE INFORMATION THAT YOU'RE TRYING TO GET TO THEM BECAUSE YOU'RE NOT GETTING IT TO THEM IN A WAY THAT THEY CAN RECEIVE IT. 
          IT WAS JUST, IT WAS SOMETHING THAT I GOT REALLY WORKED UP ABOUT. 
          SO I WAS SUPER EXCITED TO SEE IT ACTUALLY MAKE IT IN. 
          BUT WITH THE PERSPECTIVE OF INCLUDING PROFESSIONALS WHO KNOW HOW TO COMMUNICATE AT THE RIGHT LEVEL IN THE MIDDLE OF A DISASTER, SO THAT FOLKS WILL ACTUALLY BE ABLE TO TAKE THAT BREAK, LOOK UP AND SAY, OKAY, YOU KNOW, AND LISTEN, UM, THAT WAS, WE HAD LOTS OF CONVERSATIONS AROUND THAT BASED ON SOME OF THE DATA THAT CAME THROUGH. 
          AND SO WE FELT REALLY STRONGLY, I FELT REALLY STRONGLY ABOUT INCLUDING THAT PIECE IN PARTICULAR. 
          AND THAT PARTICULAR IMPORTANCE IS TO LANGUAGE ACCESS. 
          IF THEY CAN'T UNDERSTAND IT, I DON'T CARE HOW RELEVANT DID MY BE IF I DON'T UNDERSTAND IT, IT DOESN'T, IT DOESN'T DO ME ANY GOOD. 
          YEAH. 
          I, I WOULD. 
          UM, AND I KNOW I'M JUMPING THE GUN A LITTLE BIT, BUT, UM, YOU KNOW, THE QUESTION IS ALWAYS, WHAT CAN THIS GROUP OF FOLKS DO TO FURTHER THE WORK OF THAT THIS COMMITTEE HAS ALREADY, UM, HAS UNDERTAKEN ON? I KNOW THAT THERE ARE MEETINGS COMING UP AND THAT SORT OF THING. 
          IS THERE ANYTHING THAT WE AS CAN PARTNERS CAN PROVIDE OR, UM, PLAN FOR AS YOU IMPLEMENT YOUR NEXT STEPS? I MEAN, I THINK THAT JUST OBVIOUSLY FEEDBACK ON WHAT YOU'VE HEARD RIGHT. 
          IS USEFUL AND LOOKING AT THE MEMO RIGHT. 
          IN, IN, IN, UM, UM, CAUSE THERE'S A LOT, THERE THERE'S FIVE OR SIX PAGES WITH THE CONTENT THERE. 
          UM, BUT, UH, YOU KNOW, THERE IS A WINTER STORM REVIEW TASK FORCE WHERE THERE'S A VARIETY OF WAYS THAT WE WANT TO GET SORT OF THESE SUGGESTIONS TO FOLKS WE'RE FOCUSING IN ON THE DISASTER RESPONSE, UH, PIECE. 
          UM, AND, AND IF YOU WANT TO BE INVOLVED 
          [01:10:01]
IN THE PROMOTION OF THESE CONCEPTS AND THE ADVANCEMENT OF THESE IDEAS OR SOLUTIONS, THEN, UH, LET US KNOW, RIGHT. 
          CAUSE WE'RE GOING TO KEEP, WE'RE GOING TO KEEP WORKING RIGHT. 
          THIS, DOESN'T GET THIS STUFF, DOESN'T GET DONE ON ITS OWN. 
          SO, UM, AGAIN, IF YOU WANT TO BE INTEGRATED OR INVOLVED IN THE WORK, JUST LET US KNOW. 
          CAUSE UM, THE COMMITTEE WILL CONTINUE DOING ITS WORK AND WE'RE GONNA PRESENT TO THE LARGER POLICY COUNCIL. 
          AND I'M SURE WE'LL, WE'LL GET A FEW MORE FOLKS KIND OF TO JOIN THE COMMITTEE TO DO THE FOLLOWUP RIGHT ON THE IMPLEMENTATION AND THE, UH, UM, SO AGAIN, I THINK THIS IS JUST, UM, THE BEGINNING OF THE WORK, RIGHT. 
          IT REALLY IS JUST KIND OF GETTING TO A POINT WHERE WE'VE, WHERE WE SEE SOME CHANGES THAT CAN HAVE, UH, CAN, I CAN LEAD TO BETTER OUTCOMES. 
          AND, UH, NOW, YOU KNOW, THE HARD PART IS ACTUALLY GETTING THEM, UM, ACTUALIZED TO REALIZE, RIGHT. 
          UH, EVEN THOUGH IT WAS HARD TO GET TO THIS POINT, AT LEAST WE HAVE SOME ACTIONABLE SUGGESTIONS THAT WE CAN THEN FIGURE OUT HOW TO, UH, HOW TO HELP OUR PARTNERS RIGHT. 
          IMPLEMENT, BECAUSE AGAIN, IN THE END, IT'S ALL OF OUR RESPONSIBILITIES, RIGHT. 
          TO SAFETY AND EMERGENCY RESPONSE. 
          SO, UH, SO WE'RE EXCITED ABOUT KIND OF, UH, WANTING TO SHARE AS A, AS A, AS A WAY OF FOLLOWING UP ON OUR CONVERSATION LAST MONTH, RIGHT. 
          ON THE DISASTER RESPONSE. 
          UM, AND JUST, UH, THAT A LOT OF WHAT WE TALK ABOUT IN OUR MEETINGS RIGHT. 
          GETS PUT INTO A FORMAT THAT HOPEFULLY PEOPLE CAN, CAN, UM, TAKE WITH THEM AND NOT JUST HAVE AS PART OF ENOUGH, YOU KNOW, ON THE SIDE CONVERSATION, RIGHT. 
          OR JUST SOMETHING THAT, UH, WHERE THERE IS NO FOLLOWUP. 
          SO TRYING TO CREATE A MECHANISM WHERE YOU CAN SORT OF TRACK THE FOLLOWUP AND, AND JUST KIND OF, UH, YOU KNOW, UM, FOCUSING ON THE ACCOUNTABILITY RIGHT. 
          ON, ON MAKING SURE THESE ISSUES DON'T JUST FALL BY THE WAYSIDE. 
          RIGHT. 
          CAUSE I CAN, THAT'S, THAT'S ONE OF THE SENTIMENTS IS THAT, IS THAT, ARE WE REALLY LOOKING AT THE SYSTEMIC CHANGES THAT ARE NEEDED RIGHT, RIGHT NOW. 
          AND THAT'S REALLY THE INTENT RIGHT HERE IS TO GET, GET SOME SUGGESTIONS IN A FORMAT WHERE WE CAN HAVE SERIOUS CONVERSATIONS ABOUT, UH, UM, ABOUT ADDRESSING THESE MEANINGFULLY. 
          SO, OKAY. 
          ANY QUESTIONS OR COMMENTS? THIS IS, THIS IS JUST TREMENDOUS AND I'M JUST SO GREAT. 
          JUST GRATEFUL ABOUT HOW YOU IN THE PROCESS OF CREATING THIS, YOU KNOW, PUT COMMUNITY VOICE IN THE CENTER AND REALLY, UM, YOU KNOW, NAMED TRAUMA AND NAMED CRISIS, UM, BECAUSE ALL THE TRAUMA AND THE CRISIS AS YOU'VE, YOU'VE NOTED THROUGHOUT, UM, HAS ONLY ESCALATED EXPONENTIALLY DURING THIS, YOU KNOW, THE PAN, THE PAN CRISIS, UH, FACING US. 
          SO, UM, WE REALLY DO APPRECIATE THIS AND I JUST WOULD ENCOURAGE ALL CANNED PARTNERS TO SEE YOURSELF IN THIS, IN THIS DOCUMENT AND IN THIS WORK. 
          THAT'S GREAT. 
          THANK YOU SO MUCH FOR HAVING US AND FOR ALLOWING US TO PRESENT. 
          AND I JUST WANT TO THANK RAUL AND NORA AND PATRICIA AND EMILY AGAIN FOR, UM, HAVING CENTRAL HEALTH TOO, FOR ALL OF THE VOLUNTEER HOURS THAT YOU'VE PUT INTO THIS. 
          IT'S JUST BEEN TREMENDOUS. 
          I DIDN'T START OFF WITH IT, BUT THERE'S BEEN OVER 200 VOLUNTEER HOURS THAT HAVE GONE INTO THESE POLICY RECOMMENDATIONS. 
          SO, UM, THANK YOU. 
          THANK YOU. 
          THAT'S FANTASTIC. 
          WELL, I INVITE EVERYBODY TO STAY TOO, BECAUSE WE'RE GOING TO KEEP, KEEP TALKING ABOUT THIS ROLE. 
          MIGHT WE MOVE ON TO THE BREAKOUTS BECAUSE I THINK THIS IS A PERFECT TRANSITION. 
          EVERYTHING WE'RE DOING TODAY, EVERYTHING THING WE'RE TALKING ABOUT TODAY IS AROUND COMMUNITY HEALING AND THIS, UM, THE, THE COMMITTEE WORK THAT THERE WAS JUST PRESENTED WAS VERY MUCH AROUND THAT IDEA OF COMMUNITY HILL FEELING AND ACTIVATING AROUND THIS CRISIS AS WELL. 
          I APPRECIATE REBEL AND DAVID'S VERY, UM, IMPORTANT REMARKS ABOUT HOW WE PRIORITIZE COMMUNITY HEALING AND MENTAL SAFETY, AS MUCH AS WE WOULD PRIZE PHYSICAL SAFETY IN OUR COMMUNITIES. 
          UM, WHAT REALLY STRUCK ME WAS DAVID'S COMMENTS ABOUT, YOU KNOW, WHEN YOU CALL NINE ONE ONE, WHAT YOUR, YOUR OPTIONS MIGHT BE. 
          AND SO I AM ACTUALLY REALLY THRILLED, UM, THAT THE CAN STAFF PUT FORTH THIS IDEA OF CONCENTRATING ON COMMUNITY HEALING AND COMMUNITY WELLNESS, UM, AS A PATH TO ALL THE OTHER KINDS OF RECOVERY, INCLUDING ECONOMIC RECOVERY. 
          AND I KNOW TAMRA WHEN I PASS THAT BATON TO TAMRA, SHE'S GOING TO PICK IT UP AND WE'RE GOING TO TALK ABOUT ECONOMICS, BUT RIGHT NOW IT'S REALLY JUST A MATTER OF, UM, UNDERSTANDING HOW OUR PEOPLE, UM, MUST RECOVER IN ORDER FOR OUR COMMUNITY TO RECOVER. 
          AND SO WE'RE GOING TO, WE'RE GOING TO TALK, WE'RE ACTUALLY GOING TO TAKE SOME TIME TO MEET IN SMALL GROUPS. 
          AND THE IDEA HERE FOLKS IS TO, UH, 
          [01:15:01]
YOU KNOW, WE'LL HAVE A FACILITATED CONVERSATION, BUT REALLY THE POINT IS FOR US TO TALK ABOUT HOW ARE WE ADDRESSING ISSUES OF MENTAL WELLNESS, UM, UH, RECUT THAT KIND OF RECOVERY, UM, THROUGH OUR ORGANIZATIONS, HOW ARE WE PROVIDING RESOURCES? NOT ONLY TO OUR CLIENTS AND OUR CONSTITUENTS, BUT TO OUR TEAMS. I THINK WE TALKED ABOUT SORT OF TRAINING THE TRAINER AND ALWAYS IMPORTANT IS HOW CAN WE DEPEND ON EACH OTHER TO BRING THE RESOURCES THAT WE MIGHT NEED TO, TO, TO MEET OUR ORGANIZATION'S NEEDS AS WELL. 
          SO, UM, WE'LL TALK FOR ABOUT 20 MINUTES AND THEN GET BACK INTO OUR LARGER GROUP, UM, AND SHARE OUT, UM, EARL, IS THERE ANYTHING YOU WANTED TO ADD TO THAT BEFORE WE HEAD OUT INTO SMALL GROUPS? NOT, NOT COMPLETELY. 
          YEAH. 
          I'M JUST GOING TO SHARE THE PROMPTS BEFORE WE KIND OF BREAK OUT. 
          UM, AH, OKAY. 
          SORRY. 
          OH, YOU DID. 
          OKAY. 
          I WON'T RESET HIM. 
          SELENA GOT THEM. 
          AND YOUR FACILITATORS WILL HAVE THEM. 
          IT'S ALL GOOD. 
          YEAH. 
          ALRIGHTY. 
          YEAH. 
          SO WE'LL KIND OF 
          [Small Group Breakout Conversations – Mental Health Challenges and Opportunities Relating to Our Community’s Recovery from the Pandemic]
GET INTO THREE GROUPS AND THEN WE'LL, UM, KIND OF TALK THROUGH, UH, UH, THESE QUESTIONS AND THEN WE'LL COME BACK AND DO A QUICK SHARING. 
          SO PERFECT. 
          AND I THINK JALINA IS SYDNEY. 
          HELLO? HI LIZ. 
          HI, CARLOS HEIGHT. 
          UH, JOANNE AND LET IT, LET US, I MEAN THE COUNCIL WOMAN'S OFFICE. 
          PERFECT. 
          IT'S NICE TO MEET YOU AND HAVE CHRIS DAVID EVANS. 
          WE'VE GOT THE EXPERT IN THE ROOM, SO THAT'S VERY EXCITING. 
          HOW'S EVERYBODY DOING? ACTUALLY, SPEAKING OF MENTAL CHECK-INS RIGHT NOW IS EVERYBODY LIZ. 
          I KNOW YOU'RE FINISHING THE SEMESTER. 
          YEAH. 
          WE HAD ONE REP ROUND GLEN AND GRADUATIONS THIS WEEK AND 2020 GRADUATIONS ARE NEXT WEEK. 
          SO YEAH. 
          WELL, I DON'T KNOW IF ANYONE READ THE NEW YORK TIMES ARTICLE I'M LANGUISHING LANGUISHING. 
          WE'LL HAVE TO GET BETTER AT USING OUR WORDS. 
          RIGHT. 
          WELL, THAT'S NOT TERRIBLE AND NOT GREAT. 
          SO RIGHT. 
          AND LOUIS WAS THE, UH, WAS THE OTHER SIDE OF THAT FLOURISH? YEAH. 
          WELL, I TALKED ABOUT THE SPECTRUM OF LIKE DEPRESSION ALMOST TO FLOURISHING. 
          AND THEN I THINK THEY FOLLOWED UP THE LANGUISHING ARTICLE WITH FLOURISHING AND CAUSE I'M SURE ENOUGH READERS WERE LIKE, I DON'T WANT TO BE GONE. 
          I WANT TO BE DONE WITH THIS FLOURISHING 20, 21 WAS SUPPOSED TO BE SHINY AND SPARKLY, BUT YES, FLOURISHING, ABSOLUTELY. 
          ONE OF THE ADVANTAGES OF A GROWING A LITTLE OLDER, EVEN YOUNG FOLKS IS THE GRANDKIDS. 
          FOUR OF THEM ARE COMING OVER THIS EVENING. 
          SO HAVE SOME FUN WITH THE FIVE TO 13 YEAR OLDS. 
          AND THEN, AND THEN THIS IS ALWAYS OVER SAID, AND THEN THEY GO HOME TO THEIR HOUSE, BUT WE'LL HAVE A BLAST WHILE THEY'RE HERE. 
          AND DAVID, I CAN CONCUR. 
          I FINALLY GOT TO SEE MY MOTHER AFTER A YEAR AND A HALF AND SHE FINALLY GOT TO SEE MY KIDS AFTER A YEAR AND A HALF. 
          AND UM, IN THE SPIRIT OF REALLY UNDERSTANDING NOW WHAT IS IMPORTANT? I THINK I, I UNDERSTAND THIS A LITTLE BIT MORE SO, WELL, SORRY, LIZ. 
          WE'RE JUST GOING TO SAY IT AS AN ADULT GRANDCHILD THAT I GOT TO SEE MY 96 YEAR OLD GRANDMOTHER TWO WEEKS AGO, BROKE A HIP DURING COVID MADE IT THROUGH SURGERY. 
          ICU REHAB WAS BACK IN HER RETIREMENT COMMUNITY QUARANTINED FOR TWO WEEKS BEFORE SHE COULD MOVE BACK TO HER ROOM. 
          AND ON DAY 13, RIGHT BEFORE THANKSGIVING TESTS POSITIVE FOR COVID, IT WAS LIKE THE FALL OF LIKE IS, YOU KNOW, AND THE WOMAN IS MADE OF STRONG STAFF BECAUSE SHE SURVIVED AT ALL AND IT WAS DOING GREAT BACK IN HER ROOM AND EXCITED NOT TO WEARING MASKS AND ALL THAT. 
          BUT IT WAS, THAT WAS ONE OF THOSE LIKE, OKAY, THE PANDEMIC, WHEN YOU GET TO S YOU KNOW, I GOT TO HIM AND I WAS FULLY VACCINATED, SO I GOT TO TRAVEL TO CHICAGO AND TO SEE HER. 
          SO, YOU KNOW, IT'S LIKE, I'M OLD ENOUGH NOW THAT IT'S LIKE, OH, OKAY. 
          LIKE, WE DON'T WANT TO LEAVE. 
          [01:20:01]
LIKE, I DON'T WANT, SHE DOESN'T WANT ME TO LEAVE. 
          I DON'T WANT TO LEAVE. 
          AND THERE'S NOT BEHAVIOR PROBLEMS. SO, WELL, I APPRECIATE THAT. 
          I, UH, THANK GOODNESS. 
          AND I KNOW THAT SHARING THESE STORIES IS ALSO A MATTER OF GOOD MENTAL WELLNESS. 
          DAVID. 
          I THINK THAT WE'RE, WE HAVE MISSED THESE OPPORTUNITIES TO HAVE THESE, I NEVER GET TO SEE LIVE CASUAL CONVERSATIONS. 
          YEAH. 
          JUST WANTED TO JUMP ON THAT JUST IN THE OPPOSITE DIRECTION, NOT BEING ABLE TO, LIKE YOU SAID, BEING ABLE TO SEE FAN FOR SO LONG, BUT ON SUNDAY FOR MOTHER'S DAY. 
          WELL, SATURDAY I GOT TO VISIT A FAMILY FRIEND, A TEACHER OF MINE FROM MY FOURTH GRADE, UM, THAT WE'D BECOME REALLY CLOSE. 
          AND, UM, LIKE IT'S LIKE A DAUGHTER TO HER. 
          SHE DIDN'T HAVE KIDS OF HER OWN, HER STUDENTS WERE KIDS, BUT, UH, SO THAT WAS WONDERFUL TO SEE HER, BUT THEN HAD GOTTEN THE NEWS THAT ONE OF HER BEST FRIENDS AND WHO HAD BECOME A FRIEND OF MINE WAS NOT DOING WELL. 
          AND HER SON WHO I GREW UP WITH AND WENT TO SCHOOL WITH. 
          UM, AND SHE WAS ALSO, A TEACHER HAD ALLOWED ME TO GO SEE HER SUNDAY MORNING BEFORE I SAW MY OWN MOM. 
          AND, UM, AND SHE PASSED ON WEDNESDAY, BUT HAVING THAT OPPORTUNITY ANY OTHER TIME DURING COVID, I WOULDN'T HAVE BEEN ABLE TO. 
          SO IT WAS AGAIN, DOUBLE VACCINATED TO BE ABLE TO SEE HER WAS JUST A JOY IN IT, IN THE IRONY OF THE SENATE SUPPORT, BUT IT WAS STILL JOYFUL TO BE WITH HER AND SHARE A LAST FEW MEMORIES WITH HER BEFORE SHE PASSED. 
          SO IT WAS TRULY A BLESSED MOTHER'S DAY. 
          OH, THAT'S BEAUTIFUL. 
          I AM SORRY FOR YOUR LOSS, BUT THAT IS, THAT IS, UM, A WONDERFUL, LUCKY MIRACLE OR THERE AT THE END. 
          WELL, Y'ALL, I WANT US TO TALK SORT OF HOW ABOUT HOW WE, UM, UH, PROVIDE THIS SORT OF MENTAL SUPPORT, NOT ONLY FOR EACH OTHER, BUT FOR OUR FOLKS. 
          SO I'M GOING TO FACILITATE, I WOULD LOVE FOR YOU TO REPORT OUT TO THE GROUP AND, UM, I'M NOT GOING TO CALL ON ANYBODY, BUT IF ANYBODY WANTS TO VOLUNTEER, THAT WOULD BE GREAT. 
          LIZ OR LETTUCE LARISSA. 
          THAT WOULD BE GREAT. 
          UM, BUT LET'S JUST START OUT WITH THE QUESTION, WHAT MENTAL HEALTH NEEDS ARE CHALLENGING FOR YOUR OR UNIQUE FOR YOUR ORGANIZATION, UM, AND ARE THE NEEDS DIFFERENT OR GREATER FOR PEOPLE INTERNAL TO THE ORGANIZATION OR YOUR CLIENTS? CUSTOMERS? I THINK FOR US AT CAP METRO WHAT'S SO, UM, DIFFICULT IS THAT WE, WE TAKE INTO CONSIDERATION THE NEEDS OF OUR RIDERS, AS WELL AS OUR OPERATORS AND WITH OUR OPERATORS THEY'RE UNION. 
          SO THERE'S, THERE'S ONLY SO MUCH THAT WE CAN DO, BUT WE TRY TO OFFER WHATEVER SUPPORT WE CAN AND BE A VOICE FOR THEM. 
          AND AT THE SAME TIME, THEY'RE BEING A VOICE FOR THEIR WRITERS AND SHARING WITH US THEIR CONCERNS AND THEIR THOUGHTS. 
          SO IT'S ALMOST LIKE, UM, OR POOR OPERATORS OR KIND OF DEALING WITH THEIR OWN HOME ISSUES AND THEN TO HAVE TO HAVE THAT MENTAL, UM, STRESS OF, OF DEALING WITH THE RIDERS IN THEIR OWN WORLDS. 
          UM, BUT I THINK BEING ABLE TO, TO JUST BE AN EAR FOR THEM AND BEING AN OPTION FOR THEM TO, TO USE OUR GYMS AND AI, TO CREATE, TO CREATE A MORE OPEN ENVIRONMENT FOR THEM, UM, COVID WAS VERY, UM, IT WAS VERY DIFFICULT FOR US ALL, BUT AS OUR DRIVERS, YOU KNOW, THEY OPERATE JUST STOOD STRONG AND WANTING TO BE OUT THERE. 
          AND DURING THE STORM, YOU SAW THEM, THEY DID ANYTHING AND EVERYTHING TO COME AND HELP. 
          AND, UM, YOU KNOW, WE DO WHAT WE CAN TO JUST PROVIDE, UM, SUPPORT AND WARMTH FOR THEM BECAUSE I, I CAN'T IMAGINE DOING THE JOB THAT THEY DO AND THEY, THEY LOVE IT. 
          AND SO THE MENTAL STRAIN IS JUST, IT'S, IT'S SO DIFFICULT, BUT, UH, AS WE TRY TO FIGURE OUT A WELLNESS PLAN FOR THEM AND A WELLNESS PLAN FOR THE STAFF, IT ALSO HELPS WITH OUR WRITERS BECAUSE THE BETTER THAT OUR OPERATORS ARE DOING AND MORE, UM, SUPPORT, THEY HAVE THE BETTER THEY CAN SUPPORT OUR WRITERS. 
          AND THEN OUR WRITERS, EVEN IF IT'S JUST THAT LITTLE BIT OF TRIP, WE'RE NOT, CAN BE AT EASE. 
          AND SOMETIMES JUST TALKING TO THE OPERATORS, MAKE THEM FEEL BETTER AND, UM, KIND OF SPREAD THE SPREAD, THE, THE WELLNESS AND THE KINDNESS OF THEM OUT INTO THE COMMUNITY AND JUST MAKES IT FOR A BETTER DAY. 
          THANK YOU. 
          AND JOANNE, WHAT DID WE DID FOLKS AT CAP METRO? WAS THERE EVER A TIME WHEN THEY WERE COMPLETELY DOWN? I DON'T THINK THERE WAS, YOU GUYS WERE DRIVING THE WHOLE TIME WE BEEN DRIVING THE WHOLE TIME. 
          YEAH. 
          YEP. 
          SO THAT'S FATIGUE. 
          DEFINITELY. 
          DEFINITELY. 
          AND, YOU KNOW, AGAIN, THEY, THEY LOVE WHAT THEY DO 
          [01:25:01]
AND THEY WOULD BRING SOME, UH, SEVERAL DRIVERS BROUGHT THEIR FAMILIES CLOSER IN, UM, DURING THE STORM SO THAT THEY WERE NEARBY. 
          AND IF YOU STAYED AT OUR OFFICES, UM, MOSTLY AT HOTELS, BUT YEAH, THEY JUST, THEY WANT IT TO BE OF SERVICE. 
          AND IT'S JUST ONE OF THOSE WHERE YOU'RE JUST LIKE, YOU'RE HONORED TO KNOW PEOPLE LIKE THAT THAT ARE WILLING TO GIVE EVERYTHING, UM, EVEN FAMILY TIME TO KEEP THE COMMUNITY SAFE, UH, AND GET PEOPLE WHERE THEY NEED TO GO DIALYSIS SERVICES, THINGS LIKE THAT. 
          AND YOU'RE JUST LIKE, WOW, IF I COULD DRIVE A BUS, I'D BE WITH YOU ALL. 
          BUT IT'S JUST A IT'S. 
          YEAH. 
          THEY, I, YEAH. 
          I DON'T KNOW HOW THEY, THEY DID IT INSTILL DO STRONG. 
          LIKE THEY STILL GO STRONG AND, UH, AND WE JUST TRY TO COME UP WITH NEW WAYS EVERY DAY TO TRY TO SHOW THEM HOW WE APPRECIATE THEM. 
          JOANNA IS YOUR ON THE CAPITAL METRO ISSUE, WE'RE FORMALLY IDENTIFY THOSE DRIVERS AS ESSENTIAL WORKERS. 
          YES. 
          OKAY. 
          YES, SIR. 
          SURE. 
          DAD, THANK YOU. 
          YEAH. 
          OTHER FOLKS ABOUT, UH, SUPPORTING, UH, THE, THE MOST CHALLENGING MENTAL HEALTH NEEDS ON, IN, IN YOUR WORK, EITHER FOR THE FOLKS THAT YOU'RE SERVING OR EVEN FOR YOUR FOLKS ON YOUR TEAMS. UM, I THINK FOR, YOU KNOW, FOR SAY NABS, IT'S SORT OF TO POPULATE WELL THREE, UM, DISTINCT POPULATIONS, STUDENTS, FACULTY, AND STAFF, AND THEN CONNECTED TO STUDENTS, FAMILIES, UM, AND EVEN PROSPECTIVE STUDENTS, YOU KNOW, TRYING TO ENCOURAGE, YOU KNOW, CONTINUE TO APPLY FOR COLLEGE AND, YOU KNOW, COME HERE. 
          AND THIS IS WHAT IT LOOKS LIKE. 
          BUT I THINK FOR FIRST STUDENTS, YOU KNOW, I THINK OUR HEALTH AND COUNSELING CENTER AND OUR DEAN OF STUDENTS OFFICES HAVE TYPICALLY BEEN THE FUNNEL OF WHICH ALL MENTAL HEALTH NEEDS HAVE BEEN DIRECTED AND REALLY STARTING TO THINK, YOU KNOW, WE WERE ALREADY ON A, A JOURNEY FOR A WELLNESS AND HOLISTIC WELLNESS FOR STUDENTS AND, UM, THEN EVENTUALLY EMPLOYEES AS WELL, BUT REALLY SAYING, YOU KNOW, THAT ALL, ALL PARTIES WHO TOUCH STUDENTS ARE IN PART, UM, PART OF MENTAL HEALTH AND SUPPORTING, UM, OUR STUDENTS AND KNOWING THERE'S JUST SORT OF A WHOLE SPECTRUM OF NEEDS. 
          SO KIND OF TO BUILD UP MORE SUPPORT SERVICES, OF COURSE, LIKE EVERYONE VIRTUAL, UM, BUT THEN ALSO TRYING TO STILL OFFER SOME THINGS IN PERSON, JUST BECAUSE, YOU KNOW, WE HAVE STUDENTS WHO ARE LIVING, WHO'VE BEEN LIVING ON CAMPUS THE WHOLE YEAR, EVEN THOUGH THEY'RE 90% ONLINE WITH COURSES. 
          UM, AND, YOU KNOW, AND I THINK JUST TRYING TO PROVIDE AS MANY WRAPAROUND SERVICES AS POSSIBLE. 
          UM, CAUSE THEN WE ALSO HAVE, YOU KNOW, WE HAVE STUDENTS WHO ARE, UM, YOU KNOW, IN OTHER COMMUNITIES OR TRYING TO WORK THROUGH BANDWIDTH, YOU KNOW, CONNECTIVITY ISSUES AND JUST SOME BASIC BASIC NEEDS. 
          UM, I THINK ON THE EMPLOYEE SIDE HAS BEEN ALSO A CHALLENGE AS YOU KNOW, WE'VE HAD WAVES OF RETURNING TO CAMPUS. 
          UM, THAT WAS AUGUST WAS THE FIRST WAVE. 
          SO PEOPLE WHO WERE THERE ON CAMPUS TO BE SUPPORTIVE OF STUDENTS CAME BACK AND IN AUGUST, AND NOW WE'RE GETTING READY FOR OUR NEXT WAVE OF PEOPLE COMING BACK RETURNING AHEAD OF A MORE NORMAL, YOU KNOW, NOT QUITE PRE PANDEMIC NORMAL, BUT THE MOST NORMAL WE'VE SEEN SEMESTER STARTING IN THE FALL WHERE, YOU KNOW, IT IT'LL BE ON CAMPUS IN PERSON. 
          AND OUR WAVE OF EMPLOYEES IS THE FIRST TO REALLY BECOME COMEBACK. 
          SO WELCOMING ABOUT 300 PEOPLE BACK TO CAMPUS. 
          UM, BUT INTEGRATING INTO THAT SORT OF HERE ARE, HERE'S THE PROCESS YOU NEED TO FOLLOW ACKNOWLEDGING, LIKE THIS IS A SHIFT AND ACKNOWLEDGING, YOU KNOW, WITHOUT NECESSARILY CALLING IT OUT, BUT YOU KNOW, THE MENTAL HEALTH NEEDS AND THE ADJUSTMENTS THAT EMPLOYEES ARE MAKING OF LIKE, OH, I'VE BEEN AT HOME FOR A YEAR AND A HALF, AND NOW YOU WANT ME TO COME BACK TO CAMPUS AND TRYING TO ACKNOWLEDGE THE HUMAN SO MANY HUMAN PIECES. 
          AND WE'VE TALKED ABOUT LIKE PUTTING ON REAL PANTS AND GETTING, YOU KNOW, EATING BREAKFAST IN MAKING YOUR LUNCH AND DRIVING IT. 
          YOU KNOW, THERE'S JUST A WHOLE HOST OF THINGS THAT ARE SUPER BASIC, BUT A BIG HURDLE AND, YOU KNOW, GETTING ON I 35, NOBODY WANTS TO, YOU KNOW, THAT IMPACTS MENTAL HEALTH HUGELY. 
          UM, AND, AND, AND THEN, UH, YOU KNOW, ON TOP OF RECOVERING FROM A PANDEMIC AND, YOU KNOW, I MEAN, RECOVERING EVEN SEEMS LIKE WE WERE TALKING ABOUT KIND OF SEEMS LIKE A STRONG WORD, BUT I THINK THAT THAT'S BEEN A KEY PIECE OF TRYING TO SAY, AS WE RETURN TO CAMPUS, LIKE, AND SUPPORTING FAC, YOU KNOW, SUPPORTING SUPERVISORS BECAUSE IT'S NOT NECESSARILY GOING TO BE A VP THAT WILL CALL, YOU KNOW, THAT CAN PROVIDE SOME DIRECTION AND CALM, BUT IF YOUR SUPERVISOR UNDERSTAND WHERE YOU'RE COMING FROM AND HAVING CHILDCARE ADJUSTMENTS, BECAUSE SUMMER'S STILL NOT, YOU KNOW, THE CHILDCARE SITUATION FOR SUMMER 
          [01:30:01]
IS NOT BACK TO NORMAL. 
          YES. 
          WHICH SHE'S LIKE, YEAH, I KNOW I WAS LITERALLY JUST ASKING MY VP, WHAT, WHAT SHOULD I DO WITH MY KIDS THIS SUMMER? NO, YOU KNOW, THAT LIKE SUMMER, THE CAMPS AND PROGRAMS THAT HAVE BEEN IN THE PAST ARE NOT FULLY BACK YET. 
          AND YOU KNOW, WE'VE GOT WE'VE WE RIGHT BEFORE THE PANDEMIC, WE HAD OUR REMOTE WORK POLICY READY AND WE HAD TO FAST TRACK THAT CAUSE WE WERE STILL KIND OF IN THE EDUCATION STONE AGE. 
          UM, BUT YOU KNOW, NOTHING LIKE A PANDEMIC TO, TO REALLY MOVE THOSE THINGS FORWARD, BUT SAYING WE STILL NEED EXEMPTIONS LIKE THAT. 
          PEOPLE WITH THEIR, WITH THEIR, UM, REMOTE WORK POLICY WITH OUR REMOTE WORK POLICY STILL NEED ADJUSTMENTS INTO SEPTEMBER. 
          UM, SO I THINK, YOU KNOW, FOR US, IT'S SORT OF LIKE, THERE'S SO MUCH OF THAT MENTAL HEALTH AND EMOTIONAL PROCESSING THAT I THINK HAS BEEN GREAT THAT ST EDWARDS IS REALLY AWARE OF IN PART OF, SORT OF THE, SO THE LOGISTICS WE NEED TO DO TO RUN A COLLEGE CAMPUS AND MAKE ADJUSTMENTS AS THE WORLD IS ADJUSTING TO. 
          UM, AND YOU KNOW, CONTINUING TO TRY TO TAKE TIME TO LIKE, OKAY, LIKE THIS IS WHAT WE'RE DOING. 
          AND ACKNOWLEDGING THAT PEOPLE AT THAT THERE'S STILL A WHOLE LOT OF SHIFTING HAPPENING TOO FOR EACH INDIVIDUAL. 
          RIGHT? YEAH. 
          UM, I CONCUR WITH BOTH YOU AND JOANNE ABOUT JUST THERE'S ANOTHER LAYER OF THIS, WHICH IS THE FAMILIES THAT PEOPLE WENT HOME TO. 
          RIGHT. 
          AND SORT OF RECOGNIZING THAT NOT ONLY ARE PEOPLE UNABLE TO PUT ON PANTS ANYMORE, BUT LIKE THEY'RE AT THEIR HOMES WITH OTHER OTHER FOLKS WHO ARE GOING THROUGH OTHER THINGS AS WELL. 
          SO, UM, I WANTED TO PUT THE TWO OTHER QUESTIONS OUT THERE JUST SO WE CAN SPEAK FREELY ABOUT WHATEVER WE WANTED TO TALK ABOUT. 
          THE FIRST IS, IS THERE, ARE THERE STRATEGIES THAT Y'ALL HAVE USED TO ADVANCE MENTAL HEALTH, UM, IN YOUR ORGANIZATION FOR YOUR STAFF THAT HAVE BEEN WELL-RECEIVED OR WELL USED? AND, UM, THEN THE PERENNIAL QUESTION, WHICH IS HOW DO WE WORK TOGETHER BETTER AS CAN ENTITIES TO, UM, ADDRESS, UH, OUR NEEDS AT EACH OF OUR INSTITUTIONS. 
          SO I JUST, I WANTED TO THROW EVERYTHING OUT THERE IN CASE ANY OF THAT RESONATED WITH FOLKS, I'LL OFFER A FEW THINGS THAT WE'VE DONE AT INTEGRAL CARE. 
          AND, UM, YOU KNOW, LIKE BOTH CAPITAL METRO AND ST ED'S, WE HAVE STAFF IN DIFFERENT FUNCTIONS. 
          YOU KNOW, WE'VE GOT FOLKS THAT ARE ON THE FRONT LINE OF MOBILE OUTREACH, URGENT CARE, UM, WORKING IN OUR RESIDENTIAL TREATMENT FACILITIES. 
          SO THAT WORK NEVER STOPPED. 
          IT CHANGED WITH PROTECTIVE EQUIPMENT, UM, GUIDANCE. 
          UM, IT, IT, UH, WE WORKED ON CONSOLIDATING SOME SERVICES, CREATED SOME ROTATING SHIFTS WHERE FOLKS HAD WEEKS ON AND WEEKS OFF WITH, UM, UH, WORK FROM HOME. 
          UM, I THINK THAT IN HEALTHCARE AS WELL-DOCUMENTED HOW MUCH, UM, SHIFTED INTO TELE-HEALTH AND WHENEVER POSSIBLE, RATHER THAN FOLKS COMING INTO A CLINIC, UM, ABLE TO REMOTELY, UM, YOU KNOW, PROVIDE, UH, CLINICAL, UH, ADVICE AND TREATMENT. 
          ONE OF THE THINGS THAT WE FOUND SOME, UH, EARLY DAYS AND WEEKS IN IS WHERE WE FELT LIKE WE WERE MORE ONE ORGANIZATIONAL CULTURE. 
          WE WERE BEING BROKEN INTO THOSE THAT HAD ADMINISTRATIVE JOBS AND COULD WORK FROM HOME, UH, ALREADY MENTIONED CHILDCARE ISSUES AND, UH, YOU KNOW, FAMILY SUPPORT, UH, ARRANGEMENTS. 
          SO ONE THING THAT WE HAVE DONE, I THINK FAITHFULLY THAT'S BEEN WELL-RECEIVED IS TO PUT OUT AN ALL STAFF COMMUNICATION EVERY WEDNESDAY MORNING AT EIGHT O'CLOCK. 
          AND SO WHAT THAT OFFERS IS THE LATEST SCIENCE, YOU KNOW, WHAT DOES CDC OR AUSTIN PUBLIC HEALTH, UM, SAY WHERE WE'RE AT WITH THE PANDEMIC, UH, WHERE WE'RE AT WITH OUR OWN ORGANIZATION'S RESPONSE, BUT THEN ALSO TRY TO OFFER VERY PRACTICAL KINDS OF SUPPORTS AND, AND, UM, UH, OPPORTUNITIES FOR STAFF TO VOLUNTARILY JOIN. 
          AND SO WHAT'S FUN OR SUPPORTIVE OR INTERESTING TO ONE GROUP OF STAFF ISN'T NECESSARILY TO OTHERS. 
          SO THE IDEA WAS TO REALLY DIVERSIFY AND TO OFFER LUNCH AND LEARNS, UH, THESE COULD BE RECORDED AND WATCH, YOU KNOW, JUST LIKE TED TALKS OR, UH, YOU KNOW, AT YOUR OWN, UH, AT YOUR OWN PACE. 
          BUT, UM, WE HAD, UM, OVER THE COURSE OF THE YEAR, UH, SOME CONTENT EXPERTS, STOCK, UH, WE HAD, 
          [01:35:01]
UM, A PHOTO CONTEST. 
          UM, WE HAD TO HAVE HAD A DISC JOCKEY AND DANCE CONTEST. 
          UH, WE'VE HAD, UH, UH, EXPANDED AS PART OF OUR WELLNESS, UH, YOGA CLASSES. 
          AND THESE WERE NOT VERY EXPENSIVE, BUT THEY WERE, UH, AN OFFERED 920 EMPLOYEES, THE OPPORTUNITY TO PICK AND CHOOSE WHAT WAS, UH, SUPPORTIVE TO THEM. 
          AND THEN ALSO HAVE IT BE TIED BACK TO, UM, THE ORGANIZATION ITSELF. 
          AND THEN, UM, YOU KNOW, MOST PLACES HAVE THIS, BUT WE'VE SHIFTED 100% OF ALL OF OUR TRAINING DOCUMENTATION OF REQUIRED TRAINING, UH, ONLINE. 
          AND, UM, AGAIN HAVE TRIED TO REALLY TRACK AND REWARD AND SUPPORT, UH, RATHER THAN TO, YOU KNOW, MANAGE BLAME. 
          YOU KNOW, WE'VE ALREADY MENTIONED STRENGTH-BASED AND TRAUMA-INFORMED, AND YOU CAN IMAGINE THE PRESSURE OF BEING THE LOCAL MENTAL HEALTH AGENCY, AND THEN, UH, YOU KNOW, HAVE EMPLOYEES WRITE ME AND SAY, YOU KNOW, HOW MUCH THIS HAS ADDED STRESS TO MY LIFE, UH, WITH THIS DECISION, YOU KNOW, TYPE OF THING. 
          SO I THINK THAT WE'VE TRIED TO ERR ON THE SIDE AND THE SAME WAY THAT THE STATE AND FEDERAL GOVERNMENT HAVE OFFERED FLEXIBILITY, YOU KNOW, FLEXIBILITY AND, UM, UH, THINGS LIKE BILLING. 
          WE'VE TRIED TO ALSO OFFER FLEXIBILITY AND PRODUCTIVITY AND SOME OF THE HEAVY HANDED MANAGEMENT KIND OF PRACTICES. 
          SO THAT'S JUST A FEW, BUT THEN WHEN TO JOIN IN AND THANK YOU, YOU KNOW, DAVID, I, IT MADE ME THINK THAT KIND OF AS AN ACTOR, JUST GET A THROAT MY HAND TO SAY WE HAVE TWO MINUTES, SO I JUST WANT TO MAKE SURE WE DON'T. 
          YEAH. 
          UM, BUT ONE THING TOO, THAT THAT KIND OF WAS AN AD HOC THAT A FACULTY MEMBER BROUGHT, BUT I THINK WAS HELPFUL AS WE HAD, WE HOSTED THREE OF THE MENTAL HEALTH FIRST AID TRAININGS, WHICH, I MEAN, THAT PERMEATES FOR ALL PURPOSES AND ALL POPULATIONS TOO. 
          DID YOU SAY FIRST AID TRAININGS, THE MENTAL HEALTH FIRST AID TRAINING INTERVAL CARE OFFERS? SO YEAH, HAVING THOSE, YOU KNOW, I DON'T, I DON'T KNOW THE EXACT NUMBER OF WHO PARTICIPATED AND IT WASN'T NECESSARILY, YOU KNOW, IT WAS OFFERED THROUGH OUR HEALTH AND COUNSELING CENTER, SO, YOU KNOW, IT CAN JUST HELP ANYONE IN ANY PART OF THEIR LIFE, UM, AS WELL. 
          SO I THINK THAT'S, YOU KNOW, THAT'S, IT'S NICE TO HAVE FOR SOMETIMES JUST HAVE THAT TANGIBLE PIECE WHERE IT'S LIKE, OH YEAH, I GUESS MENTAL HEALTH HAS BEEN INCORPORATED AND ALL THESE OTHER OPERATIONAL PIECES, BUT SOMETIMES LIKE, YOU KNOW, WE WANT TO BE ABLE TO SINK OUR TEETH INTO SOMETHING TO, TO HELP US. 
          UM, I JUST WANT TO ADD BEFORE LARISSA, I WOULD LOVE TO HEAR IF YOU HAVE ANY THOUGHTS ON ANY OF THIS THAT, UM, I APPRECIATE AT LEAST ON OUR CAMPUS, LIZ, THAT NOW THAT, YOU KNOW, IF THERE WERE ANY, UM, STIGMA, STIGMAS AROUND MENTAL HEALTH, THEY HAVE ALL BEEN ALLEVIATED BECAUSE NOW WE'RE ALL GOING THROUGH IT. 
          RIGHT. 
          AND SO, UM, MY HOPE IS THAT WE WON'T GO BACK TO THE OLD TIME, BUT TO YOUR POINT ABOUT OFFERING MORE AND COMPREHENSIVE TRAININGS, ANY OTHER THOUGHTS ON THE CITY SIDE, UH, WITH, UM, COUNCILMEN MEMBER WEDNESDAYS, IS THERE, UM, ANYTHING THAT YOU ALL ARE DOING IN TERMS OF TRAINING, UM, SURROUNDING MENTAL HEALTH? UM, NOT TO SOUNDS LIKE IN A BAD WAY, BUT NOT REALLY. 
          I MEAN, IT'S KIND OF BEEN LIKE DRINKING WATER OUT OF A FIRE HOSE EVER SINCE WE GOT ELECTED WITH THE STORM AND THE PANDEMIC. 
          AND SO, UM, BUT I KNOW THAT EVERYONE IN THE OFFICE IS LIKE VERY AWARE, IS EVERYBODY BACK? OH, NO, WE'RE STILL WAITING ON SOME FOLKS. 
          OKAY. 
          LARISSA, I AM SORRY. 
          I CUT YOU OFF. 
          RIGHT. 
          WHEN LARISSA WAS SAYING FROM COUNCIL MEMBER  OFFICE WAS SAYING SOMETHING INCREDIBLY IMPORTANT, WHICH IS THAT THEY HAD BEEN DRINKING WATER FROM A FIRE HYDRANT SINCE ALL OF THIS STARTED. 
          AND SO, AND THEN WE, WE HAD TO LEAVE, BUT, UM, I WAS JUST GOING TO SAY THAT, UM, UM, THE COUNCILMAN AND OUR CHIEF OF STAFF IS, IS ALSO VERY CONSIDERATE OF MENTAL HEALTH. 
          AND SO IF, IF EVER WE NEED TO, YOU KNOW, TAKE SOME TIME DURING THE DAY TO HAVE A TELEHEALTH APPOINTMENT FOR WHATEVER THE CASE MAY BE. 
          UM, YOU KNOW, A DOCTOR'S LIKE PHYSICALLY OR MENTAL HEALTH RELATED. 
          THEY'RE 
          [01:40:01]
MORE THAN HAPPY TO ACCOMMODATE THAT INTO OUR SCHEDULES, UM, WHILE WE WORK FROM HOME. 
          SO, UM, ADOPTIONS. 
          COOL. 
          THANK YOU. 
          YOU KNOW, IT'S, IT'S BAD ENOUGH WHEN YOU HAVE BEEN WORKING WITH A TEAM FOR AWHILE, BUT YOU ALL WERE JUST GETTING STARTED. 
          I MEAN, YOU YOU'RE JUST BUILDING YOUR TEAM AND THIS HIT YOU GUYS SO WELL, DAN I'M, I'M GLAD I'M LOOKING AT YOUR CHAT. 
          UM, YES. 
          I THOUGHT THAT SMALL GROUP WAS BENEFICIAL AND IF WE DIDN'T GET THROUGH ALL THE QUESTIONS, TO BE HONEST WITH YOU, IT'S BECAUSE WE WERE ALL JUST LIKE, HOW ARE YOU AND LIZ TALKED ABOUT HER 96 YEAR OLD GRANDMOTHER. 
          SO, I MEAN, THESE WERE VERY, VERY, UM, UH, MENTALLY HEALING CONVERSATIONS EVEN WITHOUT THE TA, EVEN WITHOUT US TOUCHING THE TOPIC. 
          SO, UM, WITH THAT THOUGH, I KNOW I WILL, 
          [Report Out]
SHOULD WE TAKE SOME TIME TO REPORT OUT, UM, AND WE'LL START WITH, UM, JIMMY, DID YOU, DID YOU, UH, FACILITATE A SECTION? I DID YOU, IN FACT WHAT I THOUGHT? UM, SO, OKAY. 
          I DON'T KNOW IF THE QUESTIONS ARE STILL IN MY CHAT WINDOW. 
          THEY ARE. 
          SO THE, I THINK WHAT WE SHARED, WHICH I GET THE SENSE FROM A LOT OF FOLKS IS THAT THERE'S A LOT OF SIMILAR CHALLENGES HAPPENING, ESPECIALLY FOR OUR STAFFS AND OUR PROVIDERS. 
          UH, YOU KNOW, AND I REMEMBER US TALKING ABOUT BURNOUT PRE PANDEMIC, AND IT IS NOW, YOU KNOW, EXPONENTIAL HAVING THAT IMPACT. 
          AND ON TOP OF THAT, THE SAME CHALLENGES AROUND COST OF LIVING THAT EVERYBODY'S HAVING FURTHER EXACERBATING THOSE ISSUES FOR OUR NON-PROFITS, WHO DON'T NECESSARILY HAVE THE SAME, UM, ACCESS TO ECONOMIC LARGE. 
          YES, THAT MAY BE THE BUSINESS COMMUNITY SOMETIMES HAS ACCESS TO. 
          SO THAT BEING SAID, UM, YOU KNOW, THERE IS GOOD WORK BEING DONE AROUND THIS. 
          I THINK THE CHALLENGE IS MAKING SURE ALL OF US, ALL OF OUR PROVIDERS, ALL OF OUR PARTNERS KNOW ABOUT THAT GOOD WORK. 
          AND I THINK CAN, YOU KNOW, FROM OUR GROUP CAN REALLY, IS MOST VALUABLE WHEN IT SERVES AS A HUB OF RESOURCES THAT ARE BEING PROVIDED. 
          AND WHEN IT CAN IDENTIFY AND OR EXPAND THE DATA AROUND A PROBLEM OF THOSE TWO KEY AREAS. 
          AND BY, BY ENSURING THAT WE HAVE THIS, THIS, THESE TYPES OF RESOURCES AVAILABLE FOR PROPER PARTNERS AND CANISTERS IN THE HUB ONE AND TWO, WHAT ARE THE DATA POINTS AROUND MENTAL HEALTH THAT WE NEED TO BE TRACKING? DO THEY EXIST? AND ARE THEY SUFFICIENTLY, UH, UH, I FORGET THE WORD, BUT GRANULAR, DOES IT BREAK DOWN THE DEMOGRAPHICS SUFFICIENTLY THAT WE, AS A COMMUNITY FEEL THAT WE'RE CAPTURING WHERE THE CHALLENGES MIGHT LIE, WHERE THEY'RE UNEXPECTED FANG FANG SHARED THAT THERE'S A STUDY THAT SHOWED, UH, ELDERLY, ASIAN WOMEN HAVE THE HIGHEST RATE OF SUICIDE. 
          AND THAT WAS SURPRISING TO MANY OF US IN THE BREAKOUT GROUPS. 
          SO HOW ARE WE BREAKING DOWN THE DATA TO MAKE SURE THAT WE'RE, UH, IDENTIFYING THOSE, THOSE SOURCES OF CHALLENGE. 
          AND THEN, UM, YOU KNOW, THERE'S A, I THINK THERE'S A, UH, A PHASE TWO OF THAT WORK, WHICH IS KNOWING THE RESOURCES AND KNOWING THE DATA, HOW DOES, CAN PLAY A ROLE IN SYNTHESIZING THOSE TWO DATA POINTS THAT THEN CAN PROVIDE RECOMMENDATIONS OR SOME VERSION OF THAT TO OUR GOVERNMENT PARTNERS SPECIFICALLY WHERE MOST OF OUR RESOURCES TEND TO COME FROM. 
          THANKS, JIMMY AND JIMMY'S GROUP. 
          UM, I DON'T KNOW WHO IS, I KNOW TAMRA HAD TO DROP OFF. 
          YEAH. 
          I CAN PROVIDE A QUICK SUMMARY. 
          I MEAN, I THINK YOU, UM, UH, WE TALKED ABOUT, UM, JUST ABOUT THE NEED FOR CHECKING IN, RIGHT. 
          WITH FOLKS AND, UM, AND JUST REALLY KIND OF HEARING EACH OTHER, RIGHT. 
          NOT JUST SAYING, YOU KNOW, HEY, HOW ARE YOU? AND THEN GETTING DOWN TO THE BUSINESS OF THE DAY. 
          RIGHT. 
          BUT ACTUALLY KIND OF WAITING FOR THE RESPONSE. 
          RIGHT. 
          YOU KNOW, FOR SOMEONE TO ACTUALLY, UH, SHARE RIGHT. 
          WHAT THEY'RE REALLY GOING THROUGH. 
          AND MAYBE AGAIN, THAT'S MORE OF A ONE-ON-ONE THING, BUT, UM, BUT KIND OF TIES INTO KIND OF A BROADER THEME THAT WE HAD WAS ABOUT MODELING, RIGHT. 
          IS AS A LEADER OR AS A MANAGER, RIGHT. 
          OR A, UH, OFFICIAL AT SOME KIND OF HOW DO YOU MODEL, UM, HOW WE, YOU KNOW, HOW WE WANT OUR STAFF TO BEHAVE, RIGHT. 
          OUR, OUR MANAGERS, OUR, UM, OUR, OUR EMPLOYEES. 
          UM, AND, UM, SO I DO THINK THAT THAT'S SOMETHING THAT, YOU KNOW, AGAIN, YOU KNOW, IF THERE WAS A, WELL, HOW COULD I BE A 
          [01:45:01]
GOOD MODEL, RIGHT. 
          FOR MY, FOR MY TWO EMPLOYEES THAT THAT HAPPENED TO BE ON THE COLORED. 
          UH, BUT, UM, AND AGAIN, A LOT OF IT HAS JUST BEEN ABOUT SHARING. 
          YOU KNOW, WE TALKED ABOUT SHARING AND BEING REAL AND JUST, YOU KNOW, TALKING ABOUT HOW YOU ADDRESS YOUR OWN CHALLENGES THAT YOU'RE HAVING. 
          RIGHT. 
          YOU KNOW, JUST THE FACT THAT YOU HAVE THEM RIGHT. 
          ADMITTING THAT, AND THEN JUST, UM, EXPLAINING EVEN HOW YOU GO ABOUT ADDRESSING THE DIFFICULTIES, UM, THAT YOU'VE GONE THROUGH. 
          AND I'VE HAD TO MANAGE AS AN, AS AN INDIVIDUAL, AS A PERSON. 
          RIGHT. 
          AND, UH, THE FACT THAT WE ACKNOWLEDGE THAT OTHERS ARE GOING TO NEED TIME TO PROCESS THINGS AS WELL IN THEIR OWN WAY. 
          AND, UM, BUT, UH, THE LAST THING IS JUST, IS THAT THE TIME OF RIGHT. 
          YOU KNOW, MAKING, YOU KNOW, KIND OF SOMEHOW COMMUNICATING THAT FOLKS NEED TO TAKE TIME OFF, UM, FOR THE HEALING. 
          RIGHT. 
          AND, UM, UM, AND SO I THINK THAT THAT'S ONE OF THE THINGS WHERE IT'S LIKE, AND IF, YOU KNOW, YOUR EMPLOYEES ARE TAKING TIME OFF, THEY'LL BE SET UP IN PROJECTS, YOU KNOW, FOR THEM TO WORK ON. 
          RIGHT. 
          UH, WHILE THEY'RE SUPPOSEDLY RIGHT IN THE, IN THAT HEALING SPACE. 
          AND I'M REALLY BAD ABOUT THAT. 
          UM, BUT, UH, BUT AGAIN, JUST KIND OF BEING RESPECTFUL RIGHT. 
          ABOUT, UH, IF, YOU KNOW, YOU KNOW, YOUR STAFF IS, IS, UM, NEEDING TIME, RIGHT. 
          THEN LET'S BE RESPECTFUL OF THAT AND JUST CONSIDER IT, UH, OF THE NEEDS OF THE INDIVIDUALS YOU WORK WITH. 
          AND I THINK THEY CAPTURED MOST OF IT, BUT DEFINITELY DANNER, SHERRY, IF YOU WANT TO SHARE ANYTHING ADDITIONAL, THAT THAT'D BE GREAT. 
          RIGHT. 
          BECAUSE I THINK NOAH WAS IN OUR GROUP TOO, BUT SHE SAID SHE HAD TO GO, THANK YOU. 
          I THINK THAT'S REALLY, YEAH. 
          IMPORTANT. 
          UM, I'M GOING TO ASK IF ANYBODY ON OUR TEAM WANTS TO, TO SPEAK OUT ABOUT WHAT WE TALKED ABOUT. 
          I CAN, I CAN START US TALKING AND THEN I THINK I WOULD INVITE MY TEAM MEMBERS TO ADD FLAVOR AND COLOR. 
          UM, SO, UM, LAST ANSWER WAS ST EDWARDS. 
          UM, AND WE HAD, UM, CAT MECHO INTERVAL CARE AND THEN COUNCIL MEMBER FUND TESTIS OFFICE, UM, IN THE MEDIA AS WELL. 
          AND I THINK, YOU KNOW, WE ECHO A LOT OF THE CONVERSATIONS, UM, THAT WERE BEING HAD. 
          AND I THINK WE ALSO TALKED ABOUT, UM, SOME OF THE INTEGRATION AND ACKNOWLEDGEMENT OF MENTAL HEALTH AND EMOTIONAL PROCESSING IN COMMUNICATIONS, AND ALSO KNOWING THAT PARTICULARLY BETWEEN INTEGRAL CARE AND CAT, METRO AND ST. 
          EDWARD'S, WE HAVE LOTS OF DIFFERENT POPULATIONS OF PEOPLE WHO OUR ORGANIZATION REPRESENTS, UM, AND TOUCHES, AND THEY ALL HAVE DIFFERENT NEEDS AND DIFFERENT REQUIREMENTS, UM, AND ADDRESSING THOSE NEEDS. 
          UM, AND SOMETHING I SHARED FROM ST EDWARD'S IS WE'RE STARTING OUR SECOND WAVE OF RETURNING TO CAMPUS, JUST REALLY ACKNOWLEDGING A LOT OF THE EMOTIONAL PIECES, UM, THAT EMPLOYEES ARE WORKING THROUGH. 
          AND JUST THE REALITIES. 
          I MEAN, I'VE TALKED THROUGH, LIKE PEOPLE ARE HAVING TO HAVE A COMMUTE AND PACK THEIR LUNCH AND WEAR REAL PANTS, AND THAT'S A LOT, YOU KNOW, W ON TOP OF EVERYTHING ELSE. 
          SO, AND THEN WE DID TALK ABOUT CHILDCARE AS WELL, ESPECIALLY AS WE GO INTO THE SUMMER THAT, YOU KNOW, CAMPS AND CHILDCARE OF NET 2019 IS STILL NOT, IT'S MORE THAN 2020, BUT IT'S STILL NOT WHERE MANY PARENTS AND FAMILIES NEED, UM, FOR IT TO BE AT. 
          AND, YOU KNOW, THERE'S STILL QUITE A FEW WORKERS THAT HAVE TO FIRST TAKE CARE OF THEIR FAMILY AND THEN, AND THEN BE ABLE TO SHOW UP AND, AND, AND DO THEIR JOB TOO. 
          SO, UM, WE TALKED THROUGH SOME OF THOSE PIECES, UM, AND KNOWING KIND OF THAT IT'S ALL A MOVING TARGET. 
          SO WOULD INVITE ANYONE ELSE TO ADD FLAVOR TO WHAT WE TALKED ABOUT? YEAH, THAT WAS GREAT. 
          LIZ, I THINK THAT WE ALL SORT OF, AND JOANNE WAS TALKING ABOUT HER, HER DRIVERS AND HOW COMMITTED THEY ARE, AND AS ESSENTIAL WORKERS, I THINK THAT WE ALL SORT OF RECOGNIZED, UM, THE WHOLE HUMAN THIS YEAR AS WELL. 
          UM, WE ARE ATTACHED TO OTHER PEOPLE WHO ARE ATTACHED TO OTHER ISSUES AND THINGS. 
          SO, UM, I APPRECIATE IT ALSO DAVID'S, UM, DAVID EVANS IS, UM, INPUT ABOUT, UH, THE NEED FOR FLEXIBILITY AT THIS TIME AND THE WAY THAT ALL OF OUR ORGANIZATIONS INTERPRET WHAT FLEXIBILITY MEANS, UM, IN TERMS OF GOING TO A TELEHEALTH APPOINTMENT OR, UM, OR, UH, YOU KNOW, AS WE INTEGRATE THOSE STUDENTS THAT COME IN OR ONBOARD NEW STAFF, YOU KNOW, WHAT, WHAT THAT MEANS TO FOLKS AS WELL. 
          IS THERE ANY OTHER COMMENT FROM, FROM THAT GROUP OR ANYONE ELSE ON YOUR SMALL GROUP DISCUSSION? I HOPE THAT WAS REALLY 
          [01:50:01]
HELPFUL AND KIND OF SCENE SETTING WHERE WE WILL SPEND SOME TIME GOING FORWARD. 
          YEAH, JUST THAT I THINK, UM, WE WANT TO POLL MAYBE FOLKS, ESPECIALLY ON THE, AROUND THIS IDEA OF WHAT HAVE YOU TRIED, THAT'S WORKED RIGHT. 
          AND JUST KIND OF COMPILING SOME OF THOSE STRATEGIES, UM, AGAIN FOR MAYBE FOLKS WHO DIDN'T GET TO BE HERE FOR THE, FOR THE DISCUSSION AND SHARING THOSE OUT RIGHT. 
          IN SOME WAY, UH, WITH THE REST OF THE PARTNERS AND OF COURSE CREATING TOOLS AND NOT OPPORTUNITIES, RIGHT. 
          THAT THAT FOLKS CAN USE, YOU KNOW, DIFFERENT MODELS, RIGHT. 
          FOR ENGAGING WITH YOUR TEAMS, UM, TO HELP ADDRESS THIS PARTICULAR NEED. 
          UM, AND I THINK, AGAIN, THE WORK WE'RE DOING AROUND THE NONPROFIT SECTOR, UM, IS GONNA, I THINK BE VERY USEFUL RIGHT. 
          IN TERMS OF IDENTIFYING SOME TOOLS AND, UM, AND EVEN JUST CREATING SOMETHING AROUND THE INTEGRAL CARE, NAMI TOOLKIT, RIGHT. 
          AND JUST HOW ORGANIZATIONS CAN USE THAT WITH THEIR STAFF, JUST TO LET THEM KNOW WHAT'S AVAILABLE AND LET THEM KNOW HOW TO USE IT AGAIN, YOU DON'T NEED TO BE A LICENSED PROFESSIONAL, RIGHT. 
          JUST TO KIND OF SHARE ABOUT IMPORTANT RESOURCES. 
          SO CAN WE WORK WITH INTEGRAL CARE IN NAMI JUST TO CONNECT, PUT TOGETHER A REAL SOMETHING THAT OUR OWN STAFF THAT CAN BE TRAINED, YOU KNOW, TO DELIVER, UM, OR TO FACILITATE, UM, AROUND THE RESOURCES THAT ARE AVAILABLE? CAUSE I REALLY, I REALLY LIKED THE TOOLKIT CAUSE IT HAS A SOCIAL MEDIA SORT OF PIECE TO IT THAT SOME, SOME OF OUR COLLEAGUES AND SOME OF OUR, UM, YOU KNOW, EMPLOYEES WILL PROBABLY RELATE TO AND WANT TO USE. 
          SO THANKS. 
          UH, THANKS DAVID. 
          I KNOW. 
          YEAH. 
          I'M A BIG CHEERLEADER FOR THAT TOOLKIT, WHICH, UH, HAS BEEN A GREAT RESOURCE FOR ME PERSONALLY, ALREADY, SO, AND HOPEFULLY FOR MANY OTHERS AS WELL. 
          SO, UM, AND AGAIN, I THINK CHRIS IS STILL ON THERE, BUT I THINK CHRIS CHRIS' POINT WITH AROUND THE SORT OF MENTAL WELLNESS IS THAT IT'S NOT GOING TO BE JUST A AUGUST SEPTEMBER THING. 
          RIGHT. 
          IT'S GOING TO BE LIKE A, YOU KNOW, 12 TO 18 MONTH PROCESS OF TRANSITION AND RECOVERY FOR MENTAL WELLNESS. 
          UH, AND OBVIOUSLY HE'S TALKING ABOUT FROM THE, FROM THE STANDPOINT OF, YOU KNOW, HIGHER ED, BUT THAT'S, YOU KNOW, EDUCATION IN GENERAL. 
          I MEAN, IT'S, UH, ANY, ANY ANYBODY THAT HAS A ROLE TO PLAY AT A SCHOOL, WHETHER YOU'RE A STUDENT OR A PARENT OF A STUDENT OR A TEACHER OR AN ADMINISTRATOR? UM, I THINK, UM, YOU KNOW, I THINK THAT'S THE OTHER THING IS, YOU KNOW, WHAT CAN WE DO NOW THAT, UH, HOPEFULLY, UH, FACILITATES, UH, UM, YOU KNOW, SOME HEALING RIGHT FOR THE NEXT, YOU KNOW, 18 MONTHS. 
          RIGHT. 
          SO, UH, I DO THINK THAT'S AN IMPORTANT THING TO THINK IS CREATING TOOLS THAT WILL BE THERE, YOU KNOW, UM, GOING FORWARD AND NOT JUST, YOU KNOW, IN A ONE-TIME SORT OF FASHION, HOPEFULLY I SHARED THAT ARE REPRESENTED THAT WELL AT CHRISSY, YOU DID A GREAT JOB. 
          THANK YOU. 
          WELL, I APPRECIATE, UM, YOU RAUL AND YOUR TEAM FOR, UH, PUTTING, UH, FOR HELPING US CONCENTRATE ON THIS ISSUE AS WE GO INTO, LIKE YOU SAID, NOT JUST SEPTEMBER, OCTOBER, BUT ON THROUGH HOWEVER LONG IT TAKES FOR US TO FULLY REMOVE THE STIGMA OF ANY SORT OF MENTAL, UM, CERTAINLY MENTAL ILLNESS, ANY SORT OF TRAUMA, YOU KNOW, UM, AND HAVE PEOPLE BE ABLE TO SPEAK HONESTLY ABOUT THESE THINGS AND, AND BE ABLE TO, FOR, YOU KNOW, TO HAVE US BE ABLE TO LISTEN IN OUR COMMUNITIES AS WELL. 
          SO I JUST WANT TO INVITE EVERYBODY TO CONTINUE TO SHARE AND CONTINUE TO CALL ON CAMP PARTNERS TO FURTHER THESE GOALS. 
          I KNOW DAVID, I'M GOING TO BE SHARING THAT TOOLKIT WITH MY TEAM AND OUR DIVISION AS WELL. 
          AND, UM, IF THERE ARE OTHER RESOURCES OR ANYTHING THAT YOU CAN SHARE ALONG THESE LINES, WE INVITE YOU TO DO THAT AS WELL. 
          AND UNLESS FOLKS HAVE ANYTHING THAT THEY WANT TO ADD, UM, PAUSE 
* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.