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[00:00:07]

WE DO HAVE A QUORUM.

SO I'M GOING TO BEGIN.

YES.

UH, GOOD

[CALL TO ORDER]

MORNING.

I CALLED THE BUILDING AND STANDARDS COMMISSION SPECIAL CALLED MEETING TO ORDER FOR TODAY.

UH, FABIAN, FEBRUARY 11TH, 2022.

LET THE RECORD REFLECT THAT THE TIME IS 9:33 AM.

MY NAME IS ANDREA FREIBURGER.

I AM CHAIR OF THE BUILDING AND STANDARDS COMMISSION.

AND, UH, WILL THE OTHER COMMISSION MEMBERS PRESENT TODAY? PLEASE STATE YOUR NAMES.

UM, I'LL START WITH EVERYONE.

WHO'S ACTUALLY IN THIS ROOM AND THEN I'LL PROBABLY CALL ROLE FOR EVERYONE WHO IS JOINING US REMOTELY.

SO IF YOU GOOD, STARTING WITH YOU SHADOW.

OH, UM, COMMISSIONER I MEAN, FOR DISTRICT ONE, WORDY THOMPSON DISTRICT THREE.

THANK YOU.

UH, SHARE.

THANK YOU, MICHAEL FRANCIS.

THANK YOU, EDWARD.

UH, I DON'T THINK YOUR MICROPHONE WAS ON.

TRY ONCE MORE.

HEY, EDGAR FERRERA DISTRICT EIGHT.

THANK YOU.

OKAY.

AND THEN, UH, COMMISSIONER SILA GO.

YOU WITH US.

WE WILL TRY AND CATCH COMMISSIONER SEALLY WHEN HE COMES BACK TO US OR MAYBE HIS CONNECTIONS, IF WE'RE NOT SURE.

UH, COMMISSIONER MUELLER, IF YOU COULD INTRODUCE YOURSELF.

YES.

UM, LIZ MILLER .

THANK YOU.

THANK YOU.

COMMISSIONER STEEL, STUD TIMOTHY, UH, DISTRICT SEVEN.

GOOD MORNING.

OKAY.

THANK YOU.

GOOD MORNING, COMMISSIONER.

SO YOU LOOK, ARE YOU ABLE TO JOIN US YET? OKAY.

OKAY.

CONNECTION ISSUE.

OKAY.

SOUNDS GOOD.

THANK YOU.

AND SORRY, I JUST LOST MY OPENING STATEMENT.

ALL RIGHT.

ACTUALLY, SINCE THIS WAS SUCH A SMALL MEETING TODAY, COULD WE INTRODUCE A FEW OTHER OF THE KEY CITY PERSONNEL? UM, PERHAPS STARTING WITH YOU, MR. RUBY.

YEAH.

GOOD MORNING.

JOSE ROY DIRECTOR FOR THE HOSTING CALL DEPARTMENT.

THANK YOU.

GOOD MORNING.

OOPS.

YOU'RE GOOD.

OH, GOOD MORNING.

UM, TRACY ALLEN, UH, IN-HOME ASSISTANT DIRECTOR FOR AWESOME CODE.

I'M MELANIE ALLIE.

I'M THE COORDINATOR FOR THE BUILDING STANDARDS COMMISSION AND CODE REVIEW ANALYST WITH THE AUSTIN CODE DEPARTMENT.

AND MY NAME .

MY NAME IS ROBERT MORRIS.

I'M THE DIVISION MANAGER FOR THE CASE REVIEW AND ESCALATIONS DIVISION.

THAT IS GREAT.

THANK YOU EVERYONE.

YES, A LITTLE BIT.

SORRY.

UH, AND THEN WE HAVE FARRAH PRESLEY WHO IS OUR INVESTIGATOR FOR THE CASE REVIEW AND ESCALATION.

AND WE HAVE MICHAEL BOWMAN AT THE BOWMAN.

OH ISN'T OH, IS A MAKO.

OKAY.

I FORGOT.

OKAY.

SORRY.

UM, OUR INSPECTOR.

OKAY.

AND THEN I'M SORRY, BACK IN THE BACK IS JAMES CANDELA'S.

HE'S OUR PROGRAM SPECIALIST AND THEN WE HAVE DANIEL OF COURSE, WHO IS KEEPING US ALL CONNECTED TODAY.

ALL RIGHT.

THANK YOU EVERYONE.

VERY GLAD THAT WE'RE ALL HERE.

SO ALL ATTENDED ALL ATTENDEES AT THIS MEETING ARE REQUIRED TO OBSERVE APPROPRIATE DECORUM AND CIVILITY.

SO AS SO AS NOT TO IMPAIR THE COMMISSION'S ABILITY TO CONDUCT BUSINESS, UM, I DON'T THINK WE'LL HAVE THAT PROBLEM TODAY, BUT OF COURSE, ANYONE WHO'S JOINING US REMOTELY.

IF YOU HAVE A LOT OF BACKGROUND NOISE, JUST PLEASE MUTE YOURSELF.

UM, AND I UNDERSTAND YOU MIGHT NEED TO STEP AWAY FROM YOUR COMPUTER FOR A WHILE, BUT IF YOU COULD PLEASE KEEP YOUR CAMERAS ON AT ANYTIME YOU WERE SPEAKING, OR ANYTIME WE HAVE A ROLL CALL VOTE.

AND, UH, SPEAKING OF THAT, ACTUALLY IT LOOKS LIKE COMMISSIONER SILA IS ABLE TO JOIN US NOW.

UH, EDDIE, IF YOU COULD INTRODUCE YOURSELF.

OKAY.

WE'LL TRY AGAIN LATER.

OOPS.

LOOKS LIKE CONNECTION ISSUES STILL.

SO AUSTIN CODE DIVISION, I'M SORRY.

THE COORDINATOR FOR THE COMMISSION IS MELANIE ALLEY.

UH, THE AUSTIN CODE DIVISION MANAGER, ROBERT MOORE WILL GUIDE US THROUGH EACH ITEM ON THE AGENDA.

THERE ARE NO CASES TO BE HEARD AT THIS MEETING, AND

[WELCOME]

IF THERE IS NOTHING FURTHER THAN WE WILL NOW HEAR FROM AUSTIN CODE DIRECTOR, JOSE ROHIT.

ALL RIGHT, WELL, GOOD MORNING, UH, CHAIR BY CHAIR, COMMISSIONERS THAT I HEAR IN THE ROOM AND THE ONES THAT ARE CONNECTED WITH US, UH, REMOTELY.

AND, UM, THANK YOU.

THANK YOU FOR, I DON'T WANT ME TALKING TO THE UCO AND, UH, AND JUST WELCOMING YOU TO, TO THIS, UH, TO THIS MEETING.

THERE'S WAY OVERDUE.

UH, AS YOU KNOW, THE PAST TWO YEARS

[00:05:01]

HAVE BEEN VERY CHALLENGING, YOU KNOW, IS, UH, RIGHT NOW MARCH WILL MARK TWO YEARS THAT WE WENT INTO THE PANDEMIC SITUATION WITH REMOTE MEETINGS.

UH, SOME OF THE MEETINGS WERE CANCELED AT THE BEGINNING OF THE PANDEMIC AND, UH, WE HAVE MANY, MANY CHANGES IN THE, IN THE COMMISSION.

WE HAVE NEW MEMBERS, UH, OTHER NEWS THAT COME IN.

SO WE ALWAYS HAVE TO TRY TO HAVE THIS MEETING AT LEAST ONCE A YEAR, SO WE CAN COMMUNICATE AND REALLY APPRECIATE THE WORK THAT YOU'RE DOING.

RIGHT.

AND, AND MAYBE, UH, IN A WAY, EXPLAIN THE WORD THAT WE DO, HOW WE DO IT.

AND, UH, AND THE CHALLENGES THAT WE FACE AS A DEPARTMENT, WHEN WE COME OVER HERE TO PRESENT CASES, I WANT TO SPECIFICALLY THANK TODAY.

UH, ROBERT MOORE, TRACY, UH, THE WHOLE TEAM FROM THE CREDIT DIVISION, THEY HAVE DONE A TREMENDOUS JOB KEEPING UP WITH, UH, WITH THE COMMISSION MEETINGS THROUGHOUT THESE TWO YEARS, IT'S BEEN CHALLENGING.

UH, BUT WE HAVE BEEN ABLE TO KEEP UP WITH THE PACE OF THE WORK THAT WE'VE BEEN DOING.

MANY CASES HAD COME FORWARD.

AND, UH, AND IF YOU LOOK BACK AT THOSE MEETINGS, THEY'D BEEN CHALLENGING.

WE'VE PHASED THE, UH, THE WINTER STORM URI, WE PHASE, UH, MANY THINGS.

AND IN THAT TIME, UH, THE DEPARTMENT NOT ONLY HAD TO DEAL WITH COMPLAINT CASES THAT WE NORMALLY DO WITH PROPERTY MAINTENANCE, WE ALL WILL ALSO TASK TO DEAL WITH COVID 19 COMPLAINTS AND, UH, UNCOMPLIANT.

SO, UH, THE DEPARTMENT, I AM VERY PROUD OF THE WORK THAT WE CAN DO IN, WE ACTUALLY PUT OUT THE ANNUAL REPORT RECENTLY.

SO IF YOU DON'T, YOU KNOW, YOU HAVEN'T HAD A CHANCE TO LOOK AT IT, PLEASE LOOK AT IT.

UM, WE HAVE DONE A TREMENDOUS WORK EVEN IN THE MIDDLE OF THE PANDEMIC.

SO, UH, THAT'S SOMETHING THAT I'M REALLY PROUD OF THE DEPARTMENT WE HAVE DONE, UH, WITH BEING SHOWN TO BE RESILIENT.

UH, SO I WANT TO THANK YOU.

I WANT TO THANK YOU BECAUSE I KNOW THIS IS A VOLUNTEER WORK THAT YOU DO.

UH, IT TAKES TIME FROM YOUR SCHEDULE.

UM, MANY TIMES YOU HAVE TO HEAR MANY COMPLEX SITUATIONS HERE AND YOU HAVE TO MAKE DECISIONS THAT MAYBE MAYBE DIFFICULT, BUT KEEPING IN MIND THAT OUR, OUR MISSION AS A DEPARTMENT IS TO BUILD A BETTER AUSTIN, A SAFER AUSTIN.

AND WE CAN DO THAT TOGETHER.

WE'LL YOU GUYS WITH THE COMMUNITY, UH, BY, BY DOING, UH, THE WORK THAT WE DO, EDUCATION, COLLABORATION AND ENFORCEMENT, WHICH IS THE LAST RESOURCE.

UM, LIKE I SAID BEFORE, AND WE'LL, WE'LL TALK THROUGHOUT THE DAY WHEN WE REALLY COME TO YOU WITH A CASE, WE HAVE DONE A LOT OF WORK.

YOU KNOW, I HAD A TIME, UH, WORKING THE CASE WITH PROPERTY OWNERS.

SO USUALLY THE BSC, UH, EXCALATION IS ON THOSE LAST RESOURCES THAT WE NEED, UH, TO ACTUALLY GET COMPLIANCE ON THESE CASES.

SO WITHOUT FURTHER ADO, I MEAN, THANK YOU, UH, HONESTLY, UH, AND I, AND I, AND I HOPE THAT YOU CAN ENJOY THIS DAY.

UH, WE GOT REFRESHMENTS FOR YOU.

UM, WE HAVE GOOD INFORMATION TODAY FOR YOU.

UH, SO I'M GOING TO PASS IT ON TO, UH, THE NEXT ITEM ON, UH, I'LL BE HERE FOR ANY QUESTIONS.

ANY COMMENTS, ANYTHING YOU NEED FROM ME? THANK YOU.

OKAY.

UH, MELANIE, YOU'RE GOING TO BRING UP THE COMMUNICATION.

UM, ROBERT IS HERE TOO.

OOPS, SORRY.

[GOALS AND OBJECTIVES OF THE RETREAT]

ROBERT IS HERE TO GO OVER THE GOLDEN OBJECTIVES OF THE RETREAT.

THAT SOUNDS GREAT.

TAKE IT AWAY.

AND I DON'T THINK YOUR MICROPHONE IS ON.

SORRY.

THANK YOU.

OKAY, NEXT SLIDE PLEASE.

SO THIS WELCOME TO OUR ANNUAL RETREAT IN FEBRUARY, 2022.

SO OUR OBJECTIVES FOR TODAY AND GOALS, WE'RE GOING TO LEARN ABOUT THE ROLES AND RESPONSIBILITIES OF THE CASE REVIEW AND ESCALATIONS DIVISION.

UH, WE'RE GOING TO UNDERSTAND THE LIFE OF A CASE FROM CRADLE TO GRAVE, AND WE'RE GOING TO TALK ABOUT PERMITTING AND HOW IT RELATES TO BSE CASES.

AND THIS PRESENTATION IS JUST DESIGNED TO HAVE OPEN DIALOGUE AND QUESTIONS AS THEY COME.

YOU KNOW, I'M NOT THE TYPE TO PRESENT AND THEN ALL QUESTIONS AT THE END.

I WANT THEM, YOU KNOW, I WANT TO ANSWER WHAT I CAN WHILE IT'S FRESH ON YOUR MINDS, AND WE CAN GET INTO SOME DISCUSSION AND WHATNOT.

I THINK THERE'S PLENTY OF TIME TO DO THAT.

UH, IT'S, IT'S PRETTY SHORT AND SWEET FOR THE VETERANS OUT THERE.

I'M SORRY, SOME OF THIS MIGHT, YOU KNOW, PUT YOU TO SLEEP, BUT HOPEFULLY NOT, HOPEFULLY IT'S ALL, UH, SOMETHING YOU'LL LEARN SOMETHING NEW.

UM, AND THEN WE'RE ALSO, I'M SORRY, NEXT SLIDE.

GOING TO BE COVERING THE FOUR TYPES OF APPEALS THAT WILL BE HEARD AT BSC.

WE'RE GOING TO COVER, UH, BSE CASE PROCESSING EXPENSES.

AND THEN WE'RE GOING TO JUST DISCUSS THE COMMISSION, JURISDICTION, PROCEDURES, AUTHORITY, OBLIGATIONS, AND APPEALS.

NOW THAT PART IS, UM, LAUREN'S PART.

SO Y'ALL, IT MIGHT BE TAKEN OUT OF ORDER BECAUSE, UH, I THINK SHE'S GOING TO BE DOING THAT IN THE EXECUTIVE SESSION.

SO, UH, BUT THAT'S AN OBJECTIVE FOR SURE.

AND THAT SHOULD BE THE END OF THOSE.

OKAY.

SO ARE WE GOING TO, UM, YES, YES.

[00:10:01]

JUST GOING ONTO THE NEXT

[EXECUTIVE SESSION]

AGENDA ITEM, WHICH WOULD BE THE EXECUTIVE SESSION.

SO WITHOUT OBJECTION, THE COMMISSION WILL GO INTO CLOSED SESSION TO TAKE UP ONE ITEM, UH, PURSUANT TO SECTION 5, 5 1 0 7.

ONE OF THE GOVERNMENT CODE, THE COMMISSION WILL CONSULT WITH LEGAL COUNSEL REGARDING THE FOLLOWING ITEMS TO DISCUSS LEGAL ISSUES RELATED TO THE COMMISSION'S AUTHORITY UNDER STATE LAW AND CITY CODE.

IS THERE ANY OBJECTION TO GOING INTO EXECUTIVE SESSION ON THE ITEMS ANNOUNCED? OKAY.

OKAY.

SHARE THE EXECUTIVE SESSION WILL BE HELD IN ROOM 1, 0 2 7.

AND AS A REMINDER, THIS SESSION IS LIMITED TO THE COMMISSIONER CITY ATTORNEYS AND OUR DEPARTMENT DIRECTOR, WHO IS OUR EXECUTIVE LIAISON.

OKAY.

THANK YOU.

AND TO BE CLEAR, I HEARD NO OBJECTIONS.

SO, UH, THE COMMISSION WILL NOW GO INTO EXECUTIVE SESSION.

YES.

UH, THE TOURNAMENT.

I'M SURE THIS IS A TECHNICAL ISSUE.

DO I NEED TO LOG IN SEPARATELY FOR THE EXECUTIVE SESSION? UM, SINCE I'M A REMOTE PARTICIPANT.

YES, YES, YES.

YOU HAVE ANOTHER LOG IN FOR THAT MEETING.

YOU'RE GOING TO LOG OUT THIS WAY.

UM, I GUESS I'M NOT SURE WHAT MY LOGIN CREDENTIALS ARE FOR THAT.

I THINK THEY'RE IN THE EMAIL THAT I SENT TO YOU.

I'M SO SORRY.

OKAY.

I'LL OKAY.

THAT'S ALL I HAVE.

I'LL I'LL LOOK AT THE EMAIL AGAIN.

SORRY, EVERYONE.

OKAY.

WE'LL SEE EVERYONE IN EXECUTIVE SESSION.

THANK YOU.

UM, IN THE INTEREST OF KEEPING THINGS MOVING, WE DO HAVE A QUORUM.

WE HAVE, YEAH.

WE HAVE THREE ONLINE AND FOUR HERE.

SO, UM, YES, I WOULD LIKE TO GET US BACK.

SO WE ARE NOW OUT OF CLOSED SESSION IN CLOSED SESSION.

WE TOOK UP AND DISCUSS LEGAL ISSUES RELATED TO THE COMMISSION'S AUTHORITY UNDER STATE LAW IN CITY CODE.

SO, UM, MOVING ON WITH THE AGENDA, UM, I

[1. Case Review & Escalations Division Overview]

BELIEVE WE ARE ON TO DIVISION MANAGER.

ROBERT MOORE, IF YOU ARE READY, I AM READY IF EVERYBODY ELSE'S.

I BELIEVE SO.

AND HOPEFULLY OUR TWO, UM, OTHER COMMISSIONERS WILL JOIN US HERE SOON SO THAT THEY DON'T MISS OUT ON THIS HERE'S ONE.

EXCELLENT.

OKAY.

UH, WE ARE BACK IN SESSION.

OKAY.

LET'S KICK IT OFF IF YOU COULD GIVE ME THE NEXT SLIDE, PLEASE.

OKAY.

SO THIS IS JUST THE ORG CHART, JUST SO, I MEAN, I KNOW WE'VE ALL INTRODUCED OURSELVES AND YOU HEAR A BUNCH OF TITLES AND WHATNOT, BUT HERE YOU CAN ACTUALLY SEE IT WITH YOUR OWN EYES.

UM, AND AT THE TOP YOU HAVE, UH, JOSE TOP DOG THERE, AND THEN, AND THIS IS PRETTY MUCH AS IT RELATES TO, UH, THE CREDIT DEPARTMENT OR DIVISION.

I'M SORRY.

UM, NOT THE WHOLE DEPARTMENT.

THAT'D BE A WHOLE, IT'D TAKE UP 10 OF THOSE SCREENS, BUT, UM, SO YOU'VE GOT JOSE AND THEN UNDER HIM, YOU HAVE MISS TRACY ALLEN, UH, AND THEN UNDER TRACY, YOU HAVE ME AND THEN KIND OF THE LAW DEPARTMENTS OUT THERE ON ITS OWN BECAUSE NOBODY'S REALLY OVER THEM OTHER THAN, YOU KNOW, UH, THE CITY HALL AND, AND IN ALL OF THEM, UH, IT'S NOT US.

SO I JUST KIND OF, BUT I WANTED THEM IN THE MIX CAUSE THEY ARE A LARGE PART OF WHAT WE DO.

UH, AND THEN, UM, IN THE CREDIT DIVISION, WITHIN THE CREDIT DIVISION, YOU HAVE, UM, YOU KNOW, WE HAVE THREE OR FOUR PROGRAMS. ONE IS MUNICIPAL COURT, ONE IS ADMIN HEARING.

UH, ONE IS BUILDING STANDARDS AND THEN WE HAVE SOME FIELD.

SO THOSE ARE, UH, THE, THE THREE IN PARTICULAR MUNICIPAL COURT, ADMIN HEARING AND BUILDING STANDARDS.

THOSE ARE OUR THREE MAIN COURSES OR AVENUES FOR ENFORCEMENT AND THAT'S WHAT WE UTILIZE.

UH, AND, UH, SO I, I GUESS I CAN GO OVER, UM, I'LL JUST GO OVER THE BSC ONES JUST FOR TIME SAKE.

YOU HAVE, UH, MELANIE ALLI AS OUR CODE REVIEW ANALYST.

UH, YOU HAVE JAMES CANDELA'S AS OUR PROGRAM SPECIALIST AND THEN WE HAVE, UH, SUPERVISOR MARLINA, RIGHT.

UH, SHE'S LISTENING IN, UH, BUT SHE'S AT ALL THE MEETINGS Y'ALL MOST OF Y'ALL HAVE SEEN HER.

UH, AND THEN YOU HAVE INVESTIGATOR, UM, FARRAH PRESLEY AND, UH, MICHAEL, SORRY.

GOT IT.

HIS SHIRT THREW ME OFF.

OKAY.

SO THAT IS OUR PERSONNEL.

UM, NEXT SLIDE PLEASE.

UM, AND SO STARTING OFF WITH SOME OF THE TITLES AND WHAT THEY DO, UM, AND SHE MAY HAVE SPOKE ON THIS.

I DON'T KNOW WHAT SHE COVERED, UH, WHEN Y'ALL WENT IN THERE, BUT, UH, CITY ATTORNEY SERVES AS OUR LEGAL COUNSEL.

UM, SHE ADVISES, SHE ADVISES US, OR THEY ADVISE US DURING BSE HEARINGS, UH, ENSURES THAT TOMA, STATUTORY GUIDELINES, CITY ORDINANCES, RULES, AND REGULATIONS, ROBERT AND ROBERT RULES OF

[00:15:01]

ORDER FOLLOWED.

UH, THEY WORK WITH CRED, UH, OR THEY WORK WITH US, UM, AS THE S C LIAISON IS TO ENSURE THAT CASES BROUGHT TO THE BFC, MEET ALL REQUIRED RULES AND REGULATIONS, AND THEY ATTEND OUR LEGAL CONSULTATION MEETINGS.

AND THAT IS A STANDING MEETING THAT WE HAVE EVERY MONTH, UH, WHERE WE GET TO KIND OF EITHER PICK THEIR BRAIN ON SOMETHING WE NEED ANSWERED.

UH, THERE'S A LOT OF, UM, YOU KNOW, YOU KNOW, ORDINANCES AND THINGS THAT REQUIRE, UM, AN OPINION ON IT.

AND, AND WE LIKE TO GET THEIR OPINIONS.

SO WE KNOW, YOU KNOW, WE HAVE A GOOD IDEA OF WHAT IT MEANS TO US, UH, WHEN WE CHOOSE TO ENFORCE SOMETHING.

UM, AND YEAH, SO IT'S, IT'S ANY QUESTIONS THAT FIELD HAS THAT WE HAVE, ANY THINGS WE RUN INTO.

I WAS JUST A REALLY VALUABLE MEETING THAT WE CHERISH.

I MEAN, IT'S, WE REALLY ENJOY IT.

UM, NEXT SLIDE PLEASE.

OKAY.

UH, THAT'S DIVISION MANAGER, UH, OVERSEES THE CREDIT PROGRAM, UH, MANAGERIAL SUPPORT FOR THE TEAM MEMBERS ACTS AS A LIAISON BETWEEN, UH, ACD EXECUTIVE STAFF, LAW DEPARTMENT, CITY EXECUTIVES, AND CREDIT STAFF, UH, ATTENDS PRE BSC AND BSE MEETING.

SO WE HAVE TWO DIFFERENT MEETINGS.

WE HAVE A PREVIOUS C MEETING, UH, WHICH IS KIND OF JUST A, A TRAINING, UH, TIMEFRAME JUST TO WORK OUT ANY KINKS WE MIGHT HAVE WITH OUR CASES, BRING UP A GREAT QUESTIONS THAT WE MIGHT HAVE, AND WE TRY TO IMITATE YOU ALL.

UH, THE COMMISSION, UH, EVERYBODY THINKS I DO A GREAT WORDY.

I DON'T KNOW, YOU KNOW WHY THAT IS, BUT ANYWAY, UM, YOU KNOW, IT JUST REALLY, YOU KNOW, PREPARES EVERYBODY FOR, TO, TO, TO HAVE THE ANSWERS TO WHAT WE THINK Y'ALL MIGHT ASK.

UH, AND IT'S JUST A REALLY GOOD TOOL THAT WE'VE BEEN USING.

UM, AND THEN, THEN WE HAVE THE BSC MEETINGS, UH, AND THEN ALSO, UH, THE DIVISION MANAGER IS THE LEGAL CONSULTATION MEETING COORDINATOR.

SO I FACILITATE THAT AND I TAKE ALL THE QUESTIONS FROM THE DEPARTMENT AND THEN FILTER IT INTO THE ACTUAL MEETING EVERY MONTH.

AND THEN I REVIEW APPEALS AND AGENDAS.

UH, SO NEXT SLIDE PLEASE.

OKAY.

SO HERE'S THE REAL WORKHORSES.

UM, WE HAVE A CODE REVIEW ANALYST, UM, MELANIE, ALLIE, UH, SHE'S THE COORDINATOR AND LIAISON BETWEEN AN ACD AND BSC.

UH, SHE'S THERE FOR QUALITY CONTROL AND REVIEW OF THE CASES AND APPEALS THAT COME IN, UH, PUTS TOGETHER CASE EXHIBITS AND RELEVANT MATERIAL AGENDAS AND MINUTES, UH, COMMUNICATES WITH ACD STAFF AND PREVIOUS C, UM, AND THEN LEGAL DOCUMENTS SUCH AS NOTICES.

UM, SHE PLAYS A PART IN, UH, DEADLINES AND LEGAL REQUIREMENTS, PRESENTS CASES, UH, COMMUNICATES WITH OWNERS AND THIRD PARTIES, PENALTY, OFFSETS DOCUMENTATION, AND PREPARES FOR DISTRICT COURT AND APPEAL CASES AND PUBLIC INFO AND BUDGET REQUESTS.

SO WHERE'S A LOT OF HATS.

UH, NEXT SLIDE, PLEASE.

THEN WE HAVE JAMES AND HE PROVIDES ONGOING SUPPORT TO THE CODE REVIEW ANALYST, UH, IN FACILITATING THE BSE MEETINGS.

SO THEY'RE KIND OF A DUO REALLY.

UM, WE'RE, WE'RE LOOKING FOR A TRIO CAUSE WE, WE, WE DEFINITELY WANT TO GET, UH, SOME MORE ATTENTION PUT ON THAT, UM, UH, PROGRAM, BUT AT RIGHT NOW AS A SUPERDUO THEY'RE, UM, THEY RESEARCHING CASE MANAGEMENT AND THE DATABASE, UH, DRAFTS NOTICES AND ORDERS, OR TO RELEASES MAIL-OUTS POSTING MATERIALS, MEETING MATERIALS, INSURES CORUM RECORDS, ORDERS RELEASES WITH, UH, TRAVIS COUNTY DEED RECORDS AND THE CITY CLERK, UH, DATA'S BASE SPREADSHEET THAT THEY KEEP UPDATED, UM, HARD AND SOFT CASE FILES, UH, WHICH WE'RE GOING TO BE HOPEFULLY MOVING AWAY FROM THE HARD ONES.

UM, AND THEN COMMUNICATION ON LIENS AND PENALTIES OWED.

UM, NEXT SLIDE, PLEASE.

THEN WE HAVE MARLENA, UH, WHO'S OUR SUPERVISOR.

SHE ATTENDS ALL OF THE PREVIOUS AND BSES, UH, MONITORS, ALL CASES WITH BSC ORDER CREDIT, SPECTER ROP, AND HBSC CASES, UH, COMMUNICATES WITH THE OWNERS AS WELL AS MELANIE, UH, REPRESENTATIVES, COMPLAINANTS AND NEIGHBORS, UH, SERVES AS A SPOCK FOR THE CITY LAW, NONCOMPLIANT VSC CASES SUBMITTED.

SO SHE'S REALLY, UH, PLAYS A HAND IN THE ONES THAT WERE, UM, READY TO MOVE TO THE LAW DEPARTMENT, UH, THAT WE'VE, YOU KNOW, WE'VE, WE'VE LET THE ORDER KIND OF DO ITS THING.

AND WE'VE TRIED TO GIVE IT ENOUGH TIME TO HOPEFULLY MOTIVATE, UH, THE OWNER OR THE OWNER'S REPRESENTATIVE, UH, TO COME INTO COMPLIANCE.

BUT IF THAT ISN'T ACHIEVED AND SHE IS, UH, THE MAIN SPOCK FOR, UH, GETTING CITY LAW TO, UM, GET INVOLVED NOW AND, AND PUSH IT THAT ONE STEP FURTHER, UH, SHE MAILS OUT ALL THE BSC FAILURE TO COMPLY LETTERS AND OWNER, UH, INTERESTED PARTIES.

UH, SHE OVERSEES DEMOLITION PROGRAMS. SO SHE'S AGAIN, UM, A SPOCK THERE TOO.

UM, YOU KNOW, WE DON'T OWN THAT CONTRACT IT'S BILL BUILDING SERVICES.

UM, BUT, BUT WE FUND IT

[00:20:01]

AND, UM, SHE IS A MAIN, UH, CONTRIBUTOR TO MAKING SURE THAT WE GET, UH, ANY, UH, PROPERTIES THAT WE HAVE IN ORDER TO DEMO ON THE DOT ON THE, GET IT IN THE SYSTEM.

CAUSE AGAIN, IT'S A PROCESS, IT'S A LENGTHY PROCESS.

IT CAN BE, YOU KNOW, SIX MONTHS OR MORE, UH, SOMETIMES.

SO, UM, SHE'S, SHE'S REALLY GOOD AT THAT, UH, OVER AND THEN ASSIST THE ROP INSPECTOR AND CREDIT SPECTERS WITH SUBMITTALS TO CITY LAW AGAIN, UH, THE CITY LAW SPOCK AND THEN POST PROPERTIES WOULD BE SE NOTICES.

UH, AND THEN SHE'S ALSO A TRAINER AT THE AUSTIN CODE DEPARTMENT ACADEMY.

SO, UM, WHICH, YOU KNOW, MELANIE AND, AND JAMES AND, UM, UM, I THINK FARRAH AND EVERYBODY GIVES A HAND IN THE TRAINING.

UH, WE HAVE OUR, UH, ACADEMY CODE ACADEMY USUALLY, IS IT TWO TIMES A YEAR, TWO TIMES A YEAR.

AND SO, YOU KNOW, WE'RE ASKED TO, UM, BRING THE NEW INSPECTORS IN AND KIND OF GIVE THEM MOCK HEARINGS OF WHAT HA YOU KNOW, WHAT TO LOOK FOR, WHAT THE, AND THEY, THEY, THEY SET UP A CASE THAT THEY PRESENT, YOU KNOW, IT'S, UH, IT'S BEEN VERY HELPFUL.

AND I MEAN, YOU CAN JUST TELL THE, THE QUALITY OF INSPECTORS THAT WE'RE GETTING WHEN YOU SEE THIS HAPPEN.

UM, NEXT SLIDE PLEASE.

AND YOU HAVE INVESTIGATOR FAIR PRESLEY WHO ATTENDS ALL THE PREVIOUS SEASON BSE MEETINGS AS WELL.

UM, AFTER BSC HEARING AN ORDER, AND IF AN ORDER IS ISSUE, UH, SHE THEN COMMUNICATES WITH THE OWNER.

SO BASICALLY, UH, IF AN ORDER IS ISSUED, THE CREDIT DEPARTMENT CAN TAKE IT OVER.

AT THAT POINT, WE TAKE IT OVER, UNLESS IT'S AN ROP, UH, PROPERTY.

CAUSE THERE'S JUST, UH, THE LOGISTICS OF THAT JUST DOESN'T WORK OUT WITH THAT, UM, MODEL.

BUT, UM, ANYTHING ELSE THAT RECEIVES AN ORDER, WE, UH, TAKE OWNERSHIP OF THAT CASE AND UNTIL IT'S EITHER IN COMPLIANCE OR WE HAVE TO PUSH IT TO CITY LAW OR OTHER AVENUES OF ENFORCEMENT, UH, SO SHE'S IN MONTHLY COMMUNICATION WITH THOSE OWNERS AND PARTIES OF COMPLIANCE WITH THE BSC ORDER, UH, COMMUNICATION WITH CREDIT SUPERVISOR, UM, POST PROPERTIES AS WELL, MONITORS, UH, NEW BSE CASES FOR COMPLIANCE OF ORDER.

AND IT SAYS NEW BSE CASES, BUT BASICALLY NEW TO US, RIGHT? THE ONES THAT DID RECEIVE AN ORDER, UH, THEN SUBMITS BSE, NONCOMPLIANT CASES TO CITY LAW, SPOKE ABOUT THAT AND THEN COMMUNICATES WITH THE OWNERS AND REPRESENTATIVES, REPRESENTATIVES, AND COMPLAINANTS AND NEIGHBORS, UH, THAT ARE STILL, YOU KNOW, NOT HAPPY ABOUT THESE PROBLEM PROPERTIES.

RIGHT.

UM, NEXT SLIDE PLEASE.

OKAY.

SO HERE IS, UH, UH, OH, AND I JUST WANT TO TAKE ONE MOMENT TO SAY THAT THAT'S JUST THE WORK THAT GOES IN IT ON CREDS SIDE.

THERE'S A WHOLE NOTHER LEVEL OF WORK PROBABLY WOULD HAVE TAKEN TWICE AS LONG AND TALK ABOUT, UH, THAT GOES ON, ON THE FIELD SIDE.

SO, UH, WHEN YOU'RE GETTING A CASE, IT'S, YOU KNOW, WHAT YOU JUST SAW IS HALF OF IT, YOU KNOW, UH, OR LESS, I MEAN, THERE'S A LOT MORE WORK THAT ALSO GOES IN ON THE FIELD, UH, SIDE.

SO, UH, HERE IS JUST A DIAGRAM.

THIS IS A GENERAL OVERVIEW OF HOW CASES WORK, UH, HOW THEY'RE THEY COME IN BASICALLY, AND THIS IS KIND OF THE CRADLE TO GRAVE TYPE, UM, UH, SCENARIO HERE.

SO, UH, YOU KNOW, FIRST OF ALL, IT COMES INTO 3, 1, 1, UH, 3, 1, 1, OH MY GOSH.

I'M HAVING A TROUBLE READING THIS.

UH, LET'S SEE.

UM, YEAH, I'M A LITTLE EMBARRASSED, BUT YEAH, I MEAN, I, I SHOULD, I MEAN, I KNOW WHAT'S GOING ON, BASICALLY IT COMES IN A 3, 1, 1, 3, 1, 1 INTAKE.

THEY ASSIGN IT TO AN INSPECTOR BASED ON THE LOCATION.

YOU KNOW, WE HAVE, UM, GOT 60 PLUS INSPECTORS NOW AND, UH, THEY'RE ALL HAVE A GEOGRAPHIC GEOGRAPHIC AREA THAT THEY, UM, YOU KNOW, THAT THEY'RE, UM, CHARGED WITH THAT RESPONSIBILITY TO CHARGED WITH.

AND ONCE THEY GET IT IS PRIORITIZE, IT'S, YOU KNOW, WE HAVE OUR C TERM, UH, WHICH IS 1, 2, 3, 4, 5, YOU KNOW, FIVE BEING WE NEED TO GET OUT THERE TODAY.

UH, IT'S DANGEROUS TO ONE.

OKAY.

MAYBE THEY HAVE SOME TRASH, WE'LL GET TO IT, YOU KNOW, WHEN WE CAN, UH, AND TRY TO MEET, UH, OBVIOUSLY THE SOP DEADLINE THAT WE HAVE IN, ON RECORD FOR IT.

BUT, UM, SO IT WAS PRIORITIZE.

DO YOU PRIORITIZE USING THE, THAT SEQUENCE AND THEN THE INSPECTOR BASED ON THE PRIORITIZATION GETS OUT THERE AND PERFORMS AN INITIAL INSPECTION.

UM, AND THEN, UM, THE COMPLAINANT, YEAH, YEAH.

I CAN READ THAT, UH, INSPECTOR ASSESSES, PROPERTY CONDITIONS AND COMPLAINT THAT'S RIGHT.

SO BASICALLY THEY'RE OUT THERE TO DETERMINE, OKAY, IS THIS VALID OR NOT? IF SOMEONE, YOU KNOW, AND THERE'S A LOT OF TIMES IT'S NOT VALID.

RIGHT.

UH, SO THAT'S WHAT WE'RE OUT THERE TO FIND OUT.

IS THIS A VALID, UM, COMPLAINT OR, OH, PERFECT.

THANK YOU.

UH, YEAH.

THANKS.

IS THIS A VALID COMPLAINT OR NOT? UH, IF IT

[00:25:01]

ISN'T THEN, YOU KNOW, WE, WE PUT OUR NOTES IN THE CASE, UM, AND WE DESCRIBE, HEY, I WAS OUT THERE, WENT TO THE EXACT SPOT YOU ARE, THAT WAS DESCRIBED AND WE DIDN'T SEE ANYTHING.

RIGHT.

UM, AND IF IT IS A VIOLATION, THEN, UH, WE SENT A NOTICE OF VIOLATION TO THE PROPERTY OWNER, UM, UH, AND OR REPRESENTATIVES, AND THEN, YOU KNOW, DEPENDING ON WHAT THE VIOLATION IS, IS HOW MUCH TIME WE ALLOT, UH, IN THAT NOTICE.

AND SO ONCE THAT NOTICE IN, AND LET ME BACK UP JUST A LITTLE BIT, WE DON'T JUST SEND NOTICES, LIKE IF WE'RE AT AN APARTMENT COMPLEX OR SOMETHING LIKE THAT, UM, WE'RE GOING TO GO TALK TO THE MANAGER.

I MEAN, WE'RE NOT JUST GONNA LEAVE OUT OF THERE AND OKAY.

SEND A NOTICE, HOPE THIS GETS TAKEN CARE OF.

I MEAN, WE, WE'RE VERY, WE'RE TRYING TO FIND SOMEBODY.

WE, I, I MEAN, YOU HAVE MORE, UH, LUCK WITH GETTING THESE CASES RESOLVED IF YOU DO FIND SOMEBODY.

SO I DON'T WANT TO MAKE IT LOOK LIKE WE JUST SEND A NOTICE AND THAT'S ALL WE DO, BUT, UH, CAUSE THEY DO A LOT MORE, THEY GET OUT THERE AND THEY TALK WITH PROPERTY MANAGERS, OWNERS, IF THEY CAN, WE TRY TO MAKE THAT CONTACT, BUT WE DO HAVE TO SEND A NOTICE NO MATTER WHAT, UH, TO GET THE, YOU KNOW, THE TIMEFRAMES ROLLING AND THE IS ROLLING.

SO BASED OFF OF WHAT EVER A VIOLATION THAT WAS FOUND, UM, YOU KNOW, THEY COULD HAVE ANYWHERE FROM SEVEN DAYS OR TWO DAYS, REALLY TO SEVEN UP TO 30 DAYS, UH, FOR LIKE A STRUCTURAL MAINTENANCE VIOLATION OR SOMETHING, UH, TO RESOLVE IT.

SO AFTER THAT 30 DAYS PASSES, THEN WE GO BACK OUT, SEE IF THEY'VE DONE ANYTHING WHERE THEY'RE AT, IF THERE'S ANY PROGRESS, UM, AND PERFORM A FOLLOW-UP INSPECTION.

AND WE GIVE, UM, UP TO LIKE THREE, UM, EXTENSIONS, YOU KNOW, I MEAN, IF IT'S, IF, IF THE INSPECTOR IS WORKING WITH THE OWNER OR THE REP, UH, WHOEVER'S RESPONSIBLE FOR, FOR, UH, TAKING CARE OF THESE PROPERTIES, YOU KNOW, IF THEY, IF THEY MADE SOME PROGRESS OR EVEN IF THEY ARE JUST IN GOOD COMMUNICATION AND SAY, HEY, LOOK, I'M TRYING TO GET THIS DONE.

UM, YOU KNOW, I'M RUNNING INTO THIS PROBLEM, XYZ, WHATEVER.

I MEAN, WE CAN EXTEND UP TO THREE TIMES.

I MEAN, THAT'S 90 DAYS, YOU KNOW, SO, SO THEY GET PLENTY OF TIME, UM, TO RESOLVE WHATEVER WE'RE ASKING THEM TO RESOLVE.

UM, AND SO IF A COMPLIANCE IS ACHIEVED GREAT, AFTER THAT FOLLOW-UP SECTION, WE, UM, WE CLOSE IT OUT AND YOU KNOW, A UP INSPECTION IS EVERY 30 DAYS.

SO EVEN THOUGH WE MIGHT GIVE THEM AN EXTENSION OR WHAT HAVE YOU, WE'RE STILL OUT THERE EVERY 30 DAYS CHECKING UP ON THE PROPERTY, MAKING SURE NOTHING'S GOTTEN WORSE, YOU KNOW, IS ANYTHING HAPPENING.

UM, AND, AND JUST KEEPING THAT LOG AND, UH, IN THE, IN THE CASE HISTORY.

AND SO IF COMPLIANCE IS NOT ACHIEVED, THEN, UH, WE PICK AN ENFORCEMENT ROUTE.

YOU KNOW, TYPICALLY WE LIKE TO TAKE SMALLER THINGS TO ADMIN HEARING FIRST.

UM, AND THEN, YOU KNOW, IF, IF WE'VE TAKEN IT TO ADMIN HEARING TWO OR THREE TIMES, AND WE'RE JUST STILL NOT GETTING ANY, ANYTHING TO HAPPEN, YOU KNOW, WE, WE MIGHT BRING IT TO BSC.

AND, UM, IT'S, IT'S ALL GOING TO BE DEPEND ON WHAT FIELD AND THE SUPERVISORS AND THE PEOPLE THAT ARE, UH, THE, THE STAFF THAT'S ACTUALLY BOOTS ON THE GROUND OUT THERE, FEEL ABOUT THE CASE AND WHERE IT NEEDS TO GO.

YOU KNOW, IT'S REALLY THEIR DECISION TO MAKE ON WHERE WE SHOULD TAKE IT FOR ENFORCEMENT, BUT MY TEAM'S THERE TO ACCOMMODATE WHATEVER THEY'RE WANTING TO DO.

RIGHT.

UM, SO THEY CAN, BUT THEY CAN CHOOSE A MUNICIPAL COURT.

UM, AND THE DIFFERENCE BETWEEN MUNICIPAL COURT AND ADMIN HEARING IS, UM, ADMIN HEARING IS MORE CIVIL OR NOT CIVIL, BUT, UM, IT'S, IT'S LESS OF A BURDEN FOR US TO PROVE, RIGHT? IT'S, IT'S NOT AS, UH, CAUSE, WELL, IT IS CIVIL, UM, MUNICIPAL COURT IS CRIMINAL.

SO THAT, THAT IS THE MAJOR DIFFERENCE.

UM, BUT SOME PEOPLE DON'T MIND PAYING FINES AND, BUT, YOU KNOW, AND THEY'LL PAY THEM ALL DAY LONG, BUT YOU TAKE THEM TO MUNICIPAL COURT AND LIKE, OH, I DON'T WANT MY RECORD, YOU KNOW, TO LOOK LIKE I'M A BAD PERSON.

SO HE JUST, WE HAVE TO USE THE TOOLS THAT WE HAVE TO TRY TO GET TO THEM.

UH, HOWEVER, YOU KNOW, WHATEVER, WE'LL GET THEM TO, UH, JUMP ON GETTING THIS TAKEN CARE OF.

AND THEN OBVIOUSLY WE HAVE BSC, UM, WHICH, YOU KNOW, Y'ALL ARE AWARE OF OR SOMEWHAT AWARE OF, OF THAT, RIGHT.

UH, WHERE WE CAN PUT PENALTIES ON PROPERTIES AND THINGS LIKE THAT.

SO THAT'S, SO WE, WE JUST TRY TO GET COMPLIANCE WITH, UH, BASICALLY WHAT'S WORKED FOR US IN THE PAST, YOU KNOW, W WHAT'S OUR MOST SUCCESSFUL AVENUES TO, UM, TAILOR TO WHATEVER VIOLATIONS WE'RE DEALING WITH.

UM, BUT THAT'S THE OLD GENERAL OVERALL OF HOW A CASE COMES IN AND WHERE IT GOES AND WHAT OUR THOUGHTS ARE ON WHERE TO TAKE IT.

UM, ANY QUESTIONS? I DO HAVE A QUESTION.

YEAH.

UM, SO CAN YOU VERY, VERY BIG PICTURE KIND OF GIVE US AN OVERALL TIMELINE.

I MEAN, YOU'VE BROKEN IT DOWN WONDERFULLY AND ALL THE DIFFERENT STEPS, BUT YOU KNOW, APPROXIMATELY HOW LONG DOES THIS TAKE BEFORE IT WOULD EVEN BE CONSIDERED TO COME TO US? AND THEN, YOU KNOW, IS THIS, YOU MENTIONED THEY'VE GOT 90 DAYS ALREADY.

IS THIS TYPICALLY LIKE THREE MONTHS, SIX MONTHS.

AND THEN FROM THE TIME THAT IT USED, DECIDED,

[00:30:01]

YES, THIS IS GOING TO BE A BSE CASE, HOW LONG DOES IT TAKE THEM TO PREP THAT AND ACTUALLY GET IT ONTO OUR AGENDA? VERY BIG.

I WISH I COULD ANSWER THAT.

IT'S ALL SUBJECTIVE.

IT'S ALL, THERE'S SO MANY VARIABLES TO TRY TO COVER THERE, YOU KNOW, ESPECIALLY WITH COVID AND WINTER STORMS AND LIKE ALL THESE THINGS HAPPENING.

RIGHT.

I MEAN, IT'S GONNA MAKE DELAYS AND WHATEVER I WOULD LIKE TO TELL YOU, I MEAN, IN A PERFECT WORLD, UM, YEAH, WE WOULD HAVE IT, UM, PROBABLY BEFORE THE COMMISSION WITHIN 45 DAYS, YOU KNOW, I MEAN, THAT'S LIKE, ESPECIALLY IF IT'S A REAL, UM, I MEAN, IF IT'S SOMETHING EMERGENCY, I MEAN, WE, WE WOULD HAVE TO DO A SPECIAL CALL MEETING.

UH, I MEAN, WE WOULD GET IT HERE AS SOON AS POSSIBLE, BUT THAT STILL COULD BE TWO WEEKS, YOU KNOW, TWO, THREE WEEKS.

CAUSE WE DO HAVE STATE REGULATIONS THAT WE HAVE TO FOLLOW AS FAR AS NOTIFICATIONS AND THINGS LIKE THAT.

I MEAN, WE CAN'T JUST HOLD IT TOMORROW.

YOU KNOW, WE, WE HAVE TO MEET THESE THINGS NO MATTER HOW BAD IT IS NOW, BUT THAT'S WHY WE HAVE TOOLS IN PLACE TO WHERE WE CAN FENCE THINGS OFF.

WE CAN BOARD AND SECURE.

WE CAN, YOU KNOW, THERE'S OTHER WAYS TO DEAL WITH DANGEROUS PROPERTIES THAT, YOU KNOW, MIGHT NOT COME BEFORE YOU OFFER A COUPLE OF WEEKS, TWO, THREE WEEKS.

UH, BUT TO GET BACK TO YOUR QUESTION, UM, YEAH, 45 DAYS, BECAUSE I MEAN, LET'S SAY, UH, AN INSPECTOR GETS OUT THERE AND, YOU KNOW, UM, HOW WOULD THAT WORK OUT AS FAR AS LET'S SAY IT'S A, UM, UH, LET'S SAY BSC IS IN TWO WEEKS, RIGHT? SO IT'S TWO WEEKS BEFORE BSC.

UM, AND THEY GO OUT AND THEY FIND A VIOLATION AND THEY SEND THEIR NOTICE OF VIOLATION OFF AND THEY GIVE THEM 30 DAYS.

RIGHT.

WELL, AFTER THAT 30 DAYS, WE'RE STILL GOING TO BE TWO WEEKS OUT FROM THE NEXT BSE.

RIGHT.

SO THAT'S 30 PLUS TWO WEEKS, 45 DAYS.

I MEAN, THAT'S LIKE, IT COULD BE AS FAST AS PROBABLY 30 TO 40 DAYS, BUT TYPICALLY 45, 50 DAYS, SOMETHING LIKE THAT.

AND THEN, AND THEN ALSO, IT JUST DEPENDS ON HOW MANY WE HAVE BACKLOG, UH, THE CREDIT DIVISION, YOU KNOW, LIKE, UH, WE, WE DO GET BACK LOGGED.

UM, NOT, I DON'T, I DON'T KNOW HOW TO MAKE THE SOUND, BUT SOMETIMES WHEN WE HAVE REOCCURRING CASES THAT RETURN, YOU KNOW, THAT DIDN'T GET ANY ORDERS OR ANYTHING LIKE THAT, WE HAVE THAT TAKES UP TIME AND SPACE.

AND, UM, YOU KNOW, WE CAN'T HEAR AS MANY CASES AS WE'D LIKE, SO THAT 45 DAYS THEN TURNS INTO ADD ANOTHER 30 TO IT.

YOU KNOW WHAT I MEAN? SO IT, IT COULD JUST, IT COULD, YOU KNOW, IT COULD BE 45 TO 90 DAYS, 180, DEPENDING ON ALL THE CIRCUMSTANCES HAPPENING.

UM, I HOPE THAT I ANSWERED THAT.

I DID.

AND I THINK I WANT TO DIG IN JUST A LITTLE BIT DEEPER TOO, BECAUSE, YOU KNOW, CAUSE I DO MEET WITH MELANIE OF COURSE, AFTER OUR MEETINGS AND WE TALK ON THE PHONE QUITE A BIT BEFORE OUR MEETINGS.

AND SO, SO I AT LEAST HAVE A PEAK AT THE AMOUNT OF WORK THAT GOES INTO PREPARING A CASE AND ALL THE NOTICES.

AND THEN ONCE THE ORDERS ARE ISSUED AND YOU KNOW, IF WE HAVE 15 ORDERS ON A PROPERTY, THAT'S, THAT'S A LOT OF WORK.

UM, SO AGAIN, LIKE FROM THE POINT THAT YOU DECIDE THIS CASE HAS GOT TO GO TO BSC, AND I KNOW THAT THERE ARE CERTAIN TIMELINES THAT YOU HAVE TO MEET IN TERMS OF PREPARING NOTICES.

BUT IF FOR ONE, YOU KNOW, FOR ONE CASE, APPROXIMATELY HOW MANY HOURS OR DAYS OF WORK WOULD YOU SAY IT TAKES, OH, WE'RE GOING TO GIVE UP THE ADMINISTER.

WE'RE GOING TO GET TO THAT.

I MEAN, YEAH, I GOT THE BREAKDOWN ON LIKE WHAT IT COSTS US IN TIME AND ENERGY AND MONEY, THAT KIND OF THING.

IS THAT WHAT YOU'RE ASKING? AND I THINK I AM.

YEAH.

AND THAT'S FINE IF YOU'RE, YEAH, YOU'RE GOING TO GET TO IT.

AND ONE OTHER THOUGHT TOO IS, UH, REMOTE, UH, COMMISSIONERS.

WE CAN'T SEE THEM RIGHT NOW.

SO IF YOU HAVE ANY QUESTIONS, PLEASE JUMP IN RIGHT NOW WOULD BE GREAT.

AND ALSO, UH, ANOTHER FACTOR THAT IN ADDITION TO THAT IS ACTUALLY WHAT TYPE OF PROPERTY WE DEALING WITH, UH, RECENTLY HAVE HEARD A LOT OF CASES FROM REPEAT OFFENDER IN ALL, WHICH IS PROPERTIES THAT WE ARE THAT REGISTERED IN THE PROGRAM.

WE HAVE A HISTORY OF, UM, YOU KNOW, CONTINUOUS VIOLATION.

SO WHEN WE ACTUALLY COME TO THOSE, THEY ACTUALLY MOVE A LITTLE BIT FASTER BECAUSE WE ALREADY HAD A PROCESS IN PLACE WITH THOSE PROPERTIES.

SO, YOU KNOW, YOU'RE GOING TO HEAR THOSE AND MAYBE A LITTLE BIT FASTER BECAUSE, UH, THEY ALREADY HAVE A HISTORY OF NON-COMPLIANCE.

UM, YOU KNOW, WHEN, WHEN WE GET OUT THERE.

SO GREAT, THANKS.

UM, IS THOSE TIMELINES PROVIDED THAT INFORMATION PROVIDED TO US IN OUR PACKET BEFORE THE MEETING.

SO HOW MUCH TIME YOU'VE EXTENSIONS THAT WERE GIVEN.

SO WE HAVE THAT HISTORY OF OKAY.

IN HERE.

AND I, AND ARE YOU TALKING ABOUT SPECIFIC CASES TO A CASE THAT WOULD COME BEFORE US? YEAH, THERE'LL BE A BRIEF HISTORY, YOU KNOW, KIND OF FROM THE VERY FIRST POINT OF CONTACT AND SOMETIMES IT'S, YOU KNOW, TWO YEARS AGO, FIVE YEARS AGO, SOMETIMES IT'S SIX MONTHS.

RIGHT.

THAT'S KNOW THAT'S A GOOD ONE IF WE GET IT THAT QUICKLY.

YEAH.

THAT WAS MY OTHER QUESTION.

THOSE SLIDES ARE IN, UH, NOT ALL THE SLIDES.

THIS IS THE GUIDE IS DIFFERENT FROM THIS PRESENTATION, BUT SOME OF THE SLIDES THAT ARE IN HERE, MOST OF THE SLIDES IN HERE ARE IN THE SKY.

OKAY.

THANK YOU.

[00:35:03]

UM, YEAH.

AND, AND MAINLY THE, THE TIMEFRAMES AND ALL THAT COME FROM OUR SLPS, LIKE HOW LONG DO WE GIVE THIS PERSON TO, UM, CORRECT THIS VIOLATION AND THEN DID THEY ASK FOR EXTENSIONS SO THEY COULD, AGAIN, THEY COULD PLAY OUT.

SO IF SOMEONE ASKS FOR THREE EXTENSIONS, THERE'S 90 DAYS, THERE'S 120 DAYS BEFORE WE'RE HERE.

UM, SO IT, I THINK IT COULD, I THINK 45 TO 180 DAYS IS SAFE TO SAY THAT'S THE NORM.

RIGHT.

BUT THERE ARE THOSE OUTLIERS THAT YOU'RE TALKING ABOUT, FOR SURE.

WE'VE SEEN THEM.

OKAY.

SO THIS IS KIND OF WENT OVER THE GENERAL, HOW A CASE COMES IN.

THIS IS MORE, UH, BSC SPECIFIC.

UH, SO AGAIN, THEY RECEIVED THE COMPLAINT, PERFORM THE INSPECTION.

THEY SEND THE NOTICE TO THE OWNER, A FIELD INSPECTOR PERFORMS A FOLLOW-UP VERIFYING COMPLIANCE, UM, OR, OR NOT.

AND THEN IF STRUCTURAL, UH, CONDITIONS PERSIST AND THERE IS NO COMPLIANCE, WE PREPARE FOR BSC.

UH, YOU KNOW, WE TAKE ALL THE PHOTOS, CASE HISTORY MAPS IN , UH, HISTORICAL EMAIL TO SEE IF THERE'S ANY HISTORICAL SIGNIFICANCE.

UM, ALL THOSE THINGS ARE COMPILED IN THE, UM, UM, WHICH Y'ALL RECEIVE THE EXHIBITS.

SORRY, GOD, COULDN'T THINK OF THE WORD.

UM, THE EXHIBITS THAT YOU ALL SEE ALL THAT AS COMPILED IN THERE.

AND THEN, UH, THE CASES WERE VIEWED AT A PRE MEETING WITH THE BOC COURT COORDINATOR AND FIELD INSPECTOR.

UM, SO NOT ONLY ARE WE HAVING PREVIOUS MEETINGS AND BSE MEETINGS, BUT THERE'S AN ADDITIONAL MEETING THAT TAKES PLACE FIRST BETWEEN, UH, MELANIE AND JAMES, UH, THE COORDINATORS AND, UH, THE INSPECTORS.

AND SOMETIMES EVEN THE SUPERVISORS TO DISCUSS LIKE, YOU KNOW, WHAT'S GOING ON THE SPECIFICS OF THE CASE, UM, IS THIS A GOOD CANDIDATE? YOU KNOW, OH, WAIT, WE'RE MISSING THIS.

LET'S MAKE SURE WE HAVE THIS BEFORE WE TAKE, YOU KNOW, JUST WORKING OUT THE KINKS ESSENTIALLY IS HOW I SEE IT.

UM, AND THEN ONCE IT'S SOLID AND WE BELIEVE IN IT AND, AND, AND WE'VE GOT EVERYTHING WE THINK WE NEED, UM, THEN IT GOES INTO THE PREVIOUS C AND THEN EVENTUALLY TO THE BSE COMMISSION.

UM, AND THEN FIELD INSPECTOR, UH, THEN PRESENTS THE CASE AT THE BUILDING STANDARDS COMMISSION.

UH, IF AN ORDER IS GIVEN, UH, I'M SORRY, IF AN ORDER IS GIVEN, THEN, THEN IT COMES TO THE CASE REVIEW AND ESCALATIONS DIVISION.

UH, ONCE A CASE RE UH, RECEIVES A BSC ORDER EXCEPT ROP, UH, LIKE I HAD DISCUSSED, UH, THE CASES MONITORED MONTHLY, UH, FOR COMPLIANCE OF THE BSC ORDER, THE CREDIT INSPECTOR STAYS IN COMMUNICATION WITH THE OWNER, PROVIDING COMMUNICATION, UH, FOR COMPLIANCE OF THE ORDER AND MONITORING THE PROPER PROPERTY FOR FURTHER CONCERNS AND CITY VIOLATIONS.

UH, A FAILURE TO COMPLY, UH, LETTER WITH A BSC ORDER IS MAILED AND POSTED AFTER, UH, THE TIMEFRAME EXPIRES, UH, THAT, THAT Y'ALL GIVE, SO HERE WE ARE, UH, LET'S JUST POTENTIALLY SAY WE'RE 60 DAYS INTO THIS CASE.

IT COMES BEFORE THE COMMISSION, THE COMMISSION VOTES TO GIVE THEM 45 DAYS, YOU KNOW, AND THEN ONCE THAT, UH, TIMEFRAME IS EXPIRED, UM, WE MIGHT WAIT ABOUT A MONTH TO SEE IF ANYTHING HAPPENS AND THEN WE'LL SEND THEM A FAILURE TO COMPLY WITH THE BSC ORDER LETTER.

UH, AND IT'S, IT DOESN'T HAVE A WHOLE LOT OF WEIGHT BEHIND IT, BUT IT'S JUST KIND OF A REMINDER OF, HEY, LOOK, THERE'S THIS ORDER HERE, YOU KNOW, PLEASE, YOU KNOW, FIX YOUR PROPERTY ESSENTIALLY.

UH, BUT IT ALSO MAKES THE LAW DEPARTMENT FEEL WARM AND FUZZY THAT WE ARE REACHING OUT TO THEM AGAIN.

AND WE ARE INITIATING THAT COMMUNICATION, UH, TO SAY, HEY, LOOK, YOU KNOW, YOU, HAVEN'T AN ISSUE HERE.

WE'D LIKE TO GET THIS THING RESOLVED.

UM, AND THEN, UH, SO IT'S MAILED AND POSTED THE FAILURE TO COMPLY ORDER LAW.

I'M SORRY, ORDER.

AND, UM, THEN WE SUBMIT IT TO CITY LAW FOR FURTHER ENFORCEMENT AFTER THERE'S BEEN NO, UM, COMPLIANCE.

AND, UM, WE TYPICALLY LIKE TO WAIT ABOUT SIX MONTHS, UH, TO LET THE ORDER KIND OF DO ITS WORK, YOU KNOW, TRY TO PUT SOME OF THAT PRESSURE BUILDING, UH, PENALTIES UP AND THINGS.

BUT AT SOME POINT THERE'S A RESPONSIBILITY ON OUR PART WHERE, YOU KNOW, WE CAN'T LET THESE PENALTIES GET OUT OF HAND.

YOU KNOW, I MEAN, WE CAN'T SIT ON IT FOR THREE, FOUR YEARS.

THAT'S NOT DOING ANYBODY ANY GOOD.

AND, UH, THREE OR FOUR YEARS LATER, IF WE'VE GOT $300,000 WORTH OF PENALTIES ON A DOOR, THEY DIDN'T FIX.

I MEAN, THAT JUST DOESN'T MAKE ANY SENSE.

RIGHT.

SO, UM, WE'RE TRYING TO LOOK AT SIX MONTHS, UH, IF NOTHING HAS HAPPENED, THEN WE PUSH IT TO LAW.

AND THEN AFTER A YEAR, IF THINGS HAVE HAPPENED, AND WHEN I SAY THINGS, I MEAN, LIKE THEY'VE MAYBE GOTTEN A PERMIT OR THEY'VE, UH, STARTED TO KIND OF DEMOLISH IT THEMSELVES AND THEY'RE REMOVING THINGS OR THE REPAIRING IT THEMSELVES, AND THEY HAVEN'T

[00:40:01]

GOT A PERMIT.

I'M STILL NOT GOING TO GO, YOU KNOW, HARP, ESPECIALLY ON A DEMO ORDER.

IF THEY'RE, YOU KNOW, REPAIRING THEIR HOUSE, I'M NOT GOING TO GO TEAR IT DOWN WHEN THEY'RE TRYING TO FIX IT AND WHATNOT, EVEN THOUGH THEY HAVEN'T GOTTEN THE PERMIT.

SO IT JUST DEPENDS ON THE SITUATION.

THERE'S A LOT OF VARIABLES TO CONSIDER, UH, WHEN THIS HAPPENS, BUT AT THE END OF THE DAY AFTER A YEAR, I MEAN, EVEN IF THEY'RE TRYING AND THEY'RE DOING WHATEVER IT IS, WE, WE HAVE TO DO SOMETHING, YOU KNOW, WE HAVE TO SIT DOWN AND, AND CITY LAW MIGHT LOOK AT IT AND SAY, NO, WAIT ANOTHER YEAR, OR WAIT THREE MORE MONTHS OR WHATEVER, BUT THAT'S THE KIND OF, UM, REMINDER TO GO, OKAY, LOOK, LET'S, LET'S START DISCUSSING WHAT OUR NEXT STEPS ARE WITH THIS CASE.

UH, AND THEN, YOU KNOW, ANY THAT COULD LOOK LIKE A DEMO OR REPAIR COULD BE AN EXTRA ABSTRACT OF A JUDGMENT.

IT COULD BE AN INJUNCTION, IT COULD BE CRIMINAL CHARGES, UH, WHATEVER WE THINK'S GONNA HAPPEN OR W WHATEVER'S GOING TO BRING US COMPLIANCE IS WHAT WE HAVE ON OUR MIND.

OH, OH, OKAY.

UH, I THINK WE'RE GOOD.

UH, NEXT SLIDE PLEASE.

OKAY.

SO CITY OF AUSTIN PERMITTING, I REACHED OUT TO THE PERMITTING DEPARTMENT AND I JUST WANTED TO GET, UH, A PULSE ON WHERE THEY'RE AT, HOW ARE, HOW, HOW BAD ARE THE DELAYS, RIGHT? CAUSE I MEAN, YOU HEAR SOME OF THESE PEOPLE GET UP HERE AND WE'RE THE DEVIL.

LIKE WE DON'T EVER ISSUE PERMITS.

I MEAN, IT'LL TAKE FIVE YEARS BEFORE YOU GET ONE.

AND I JUST DON'T THINK THAT'S THE CASE, BUT, UM, YOU KNOW, BSE CASES ARE FOCUSED AROUND STRUCTURAL MAINTENANCE VIOLATION THAT OFTEN REQUIRE PERMITS, RIGHT.

A CITY WON'T GIVE ME A PERMIT AND WAITING ON PERMITS.

I MEAN, THAT'S KINDA ALL WE EVER HEAR.

UM, BUT I MEAN, IS IT ACTUAL DELAYS WITH THE PERMITTING DEPARTMENT? IS IT UNTIMELY SUBMITTALS? IS IT INFERIOR PLAN SUBMITTALS OR TECHNICAL ERRORS? UM, I MEAN, IT CAN BE ALL THOSE THINGS, RIGHT.

YOU KNOW, JUST BECAUSE, UM, I GO SUBMIT A PLAN ON A, ON A NAPKIN, YOU KNOW, AND, AND, AND THEY DON'T GIVE ME A PERMIT BECAUSE IT DOESN'T HAVE MUCH TECHNICAL, UH, INFORMATION.

THAT DOESN'T MEAN THAT THAT'S THE CITY'S FAULT.

RIGHT.

IT JUST MEANS THAT THEY DIDN'T REALLY KNOW WHAT THEY WERE DOING, OR THEY DIDN'T HIRE SOMEONE THAT KNEW WHAT THEY WERE DOING.

UM, AND, YOU KNOW, PERMITTING SHOULD BE A FACTOR IN THE DELIBERATION.

UH, BUT JUST, YOU KNOW, WHAT WE WOULD ASK IS JUST PLEASE CONSIDER, YOU KNOW, LANGUISH AND APTITUDE AS WELL.

UM, ESPECIALLY, UH, WHAT ABOUT THIS SCENARIO? YOU KNOW, LIKE, LET'S SAY IT DOES TAKE, UH, WE'VE BEEN TRYING TO WORK WITH THIS OWNER.

WE'VE GIVEN THEM THREE EXTENSIONS, YOU KNOW, WE'RE 180 DAYS IN AND THEY'RE LIKE, OH, I GUESS I'LL JUST GO GET A PERMIT NOW.

OH, WELL THE CITY WON'T GIVE ME ONE.

WELL, IS THAT REALLY THE CITY'S FAULT? I MEAN, THEY MIGHT BE DELAYED IN ISSUING A PERMIT, BUT MAN, THEY HAD 180 DAYS TO START THAT RIGHT.

TO, TO GET THAT GOING.

SO THAT'S ALL WE ASK IS JUST KIND OF LOOK AT THE TIMELINE TIMEFRAMES AND WE WILL PROVIDE THEM FOR YOU IN THE PRESENTATION.

UH, SO THAT'S, THAT'S ALL I HAVE ON PERMANENT.

I DIDN'T WRITE, CAN I PUSH ON THAT A LITTLE BIT? GO AHEAD.

I'M GOING TO, I'M GOING TO SPEAK FROM MY PREVIOUS EXPERIENCE AS A BUILDING OFFICIAL.

ALL RIGHT.

CAUSE I WAS HERE BEFORE I WAS WITH CODE.

I WAS HERE, UH, WITH THE COMMISSION AND EXPLAINING THE PERMIT SITUATION.

SINCE I'M NOT HERE, I'M GOING TO TAKE THE LIBERTY TO ACTUALLY ALL A LITTLE BIT OVER THERE.

SO YES I GO, THERE WAS A RESOLUTION THAT, THAT, THAT AS THE DEPARTMENT WILL LOOK INTO, UH, THE LIAISON PERMITTING IN RESPONSE TO THAT, UH, THE DEVELOPMENT SERVICES DEPARTMENT HAVE DIFFERENT VENUES FOR PEOPLE TO OBTAIN PERMIT.

SO THEY CREATED, AND WE CREATED AT THAT TIME WHEN I WAS THERE, UH, UNEXPRESSED PERMIT, UM, MANY OF THE THINGS THAT WE ACTUALLY, UH, DISCUSSING SOME OF THESE ORDERS THEN MAYBE COULD BE SUBMITTED AS AN EMERGENCY PERMIT.

THERE'S SOMETIMES THE CODE ALLOWS FOR EMERGENCY REPAIRS TO BE DONE IMMEDIATELY AND, UH, LEASE IN A TEMPORARY BASIS AND THEN GET A PERMIT IMMEDIATELY AFTER THAT.

UH, IT ALLOWS FOR SOME, SOME WORK THAT TO BE DONE THROUGH AN EXPRESS PERMITTING PROCESS.

WE HAVE A SEVEN DAY REVIEW.

THEY HAVE A 15 DAY REVIEW, BUT OF COURSE IT ALL DEPENDS ON THE QUALITY OF THE SUBMITTALS.

SO SOMETIMES THE DELAYS, IT'S NOT SO MUCH THAT, THAT THE STAFF IS NOT GETTING TO IT IS THAT THEY'RE NOT GETTING THE INFORMATION THAT THEY ACTUALLY NEED.

SO THAT GOES BACK TO, TO THE APPLICANT.

BUT, UH, UH, IT'S, THERE'S NO SUCH THING AS AN EXPEDITED REVIEW FOR BSE CASES, BECAUSE BASICALLY EVERYBODY DOES, IT'S TRYING TO DO THE RIGHT THING.

IT'S IN LINE WAITING FOR THE PERMIT, RIGHT? SO, UH, THEY, THEY, THEY HAVE CREATED DIFFERENT VENUES FOR, DEPENDING ON THE WARD, UM, UH, THAT HAS BEEN DONE ACTUALLY GET THEIR, UH, SITE AND REPAIRS WHEN THE REPAIRS EMERGENCY PLUMBING, REPAIRS, THINGS THAT COULD BE EVEN OBTAINING A DAY, UH, IN MANY CASES, AS LONG AS THE PERSON IS IT HAS A CONTRACTOR THAT IS LICENSED AND THEY HAVE AN ACCOUNT ONLINE.

THEY CAN GO IN, THEY CAN SUBMIT IT, THEY CAN GET IT THE NEXT DAY PAY FOR IT.

SO THEY HAVE FACILITATED THAT TO BE DONE ONLINE PAYMENT ONLINE.

SO THERE'S A LOT OF THINGS THAT HAVE BEEN CHANGED, YOU KNOW, AND IN THAT.

BUT I UNDERSTAND SOMETIMES THEY, YOU KNOW, WE HAVE TO TAKE A LOOK AT THE SITUATION IN THE CITY OF AUSTIN, RIGHT.

WE ARE DEALING WITH,

[00:45:01]

UH, UH, UH, AS SURPLUS, WELL, A LOT OF WORK IN DEVELOPMENT, RIGHT? SO THERE'S A LOT OF PERMITTING GOING ON.

SO THAT, THAT'S ONE THING THAT I WANTED TO KEEP IN MIND, BUT YES, THERE ARE DELAYS, BUT THERE VENUES FOR THEM TO GET THE PERMITS AS LONG AS I DO IT IN A TIMELY MANNER.

AND THEY SUBMIT THE PAPERWORK THAT THEY HAVE TO SUBMIT.

SO JUST WANT TO CLARIFY THAT, UH, DIRECTOR RODRIGUE, I WANTED TO COMMENT ON THAT JUST A LITTLE BIT TOO.

AND, UM, AND TO REMIND THE COMMISSION TOO, THAT WE DID HAVE A PRESENTATION FROM SUSAN BARR AT OUR, WAS THAT JUST AT THE LAST MEETING OR JUST OKAY.

THE DECEMBER MEETING, RIGHT.

WHERE SHE SPOKE ABOUT, YOU KNOW, OVER 60 DIFFERENT TYPES OF VERY LITTLE PERMITS THAT COULD BE PULLED BASICALLY ONLINE THAT DAY.

UM, WHICH IS FANTASTIC.

UH, BUT IT DOES, IT STILL SEEMS LIKE ONE OF THE BIG OBSTACLES, AS YOU MENTIONED TOO, IS THAT PEOPLE DON'T KNOW ALL THE THINGS THAT NEED TO BE SUBMITTED AT THAT TIME.

AND, UM, FROM MY OWN EXPERIENCE, DEALING WITH THE CITY, SOMETIMES IT IS EXTREMELY DIFFICULT TO GET A LIVE PERSON ON THE PHONE, JUST TO ASK BASIC QUESTIONS.

IT, IF SUCH A POSITION EXISTS FOR RESIDENTIAL IN PARTICULAR, YOU KNOW, FOR HOMEOWNERS TO JUST CALL UP AND SAY, HEY, WHAT DO I NEED TO DO? AND FOR SOMEONE TO KIND OF DIRECT THEM TO THE RIGHT RESOURCES, THAT WOULD BE, THAT WOULD BE WONDERFUL IF SUCH AND SUCH PEOPLE EXIST.

DO YOU KNOW IF ANYTHING LIKE THAT EXISTS? I KNOW THEY HAVE, THEY HAVE CONSULTATIONS ONLINE.

UM, THERE MAY BE, THEY MAY HAVE TO WAIT A LITTLE BIT TO ACTUALLY GET IN THERE, BUT THEY DO HAVE CONSULTATION.

THEY ACTUALLY USE 3, 1, 1 ALSO AS A, THE CUSTOMERS HAVE 301, SO YOU CAN CALL THEM.

I ACTUALLY GET SOMEBODY, UH, THAT GUYS, YOU, UH, I KNOW THEY HAVE A WAY RIGHT NOW WITH ALL THIS, YOU KNOW, RE MOST OF THEY HAVE A, I'M LOOKING AT THE WEBSITE RIGHT NOW.

THEY HAVE WHAT THEY CALL A RESIDENTIAL INTAKE REQUESTS.

SO YOU CAN FILL THE FORM, ACTUALLY GET SOMEBODY TO GET BACK TO YOU ON AND LOOK OVER THE PROJECT.

UH, WHEN I WAS THERE, WE ALWAYS RECOMMEND PEOPLE TO ACTUALLY HAVE A CONSULTATION BEFOREHAND.

UH, YOU CAN ACTUALLY, AT THAT TIME, OF COURSE WE WERE IN PERSON RIGHT NOW.

I THINK THEY'RE STILL REMOTE A LITTLE BIT, RIGHT.

THEY DON'T HAVE, UM, THEY'RE STILL REMOTE THERE.

SO THIS, THIS HAS THESE, THIS WHOLE PANDEMIC I'M REMOTE, VIRTUALLY STUFF HAS BROUGHT UP OTHER ISSUES, RIGHT.

YOU KNOW, YOU HAVE TO GET IN LINE ON CONNECT, BUT THEY, I KNOW FOR A FACT THAT THEY HAVE A CUSTOMER SOLUTIONS, UH, UH, DIVISION NOW THAT IS, UH, ESSENTIALLY ACTUALLY DEDICATED TO THAT IS IT'S LIKE AN OMBUDSMAN TO GUIDE THE PEOPLE THAT ARE LOST IN THE PROCESS TO ACTUALLY GUIDE THEM THROUGH THE PROCESS.

UH, I I'M, I CANNOT SPEAK FOR THEM, YOU KNOW, HOW THAT'S WORKING AND MAYBE SOMETHING THAT WE MAY BE, ONE OF GET SOME FEEDBACK FROM THEM, UH, ON, SEE HOW THEY'RE DOING IT NOW WITH THE REMOTE ENVIRONMENT.

BUT I KNOW FOR A FACT THAT THEY DO HAVE A CUSTOMER SOLUTIONS, UH, UH, DIVISION THAT ACTUALLY, UM, UH, WORKS ON THAT AND GUIDING PEOPLE THROUGH THE, THAT WOULD BE FANTASTIC.

AND ESPECIALLY IF IT'S JUST ONE PHONE NUMBER, SOMEONE COULD CALL, YOU KNOW, MAYBE SOMEONE WHO'S NOT PARTICULARLY COMPUTER SAVVY COULD JUST AT LEAST CALL THEM UP AND THEN THEY COULD AT LEAST WALK THEM THROUGH THE STEPS WITHOUT HAVING TO SCHEDULE AN APPOINTMENT OR SOMETHING ELSE, POTENTIALLY CHALLENGING SUCH A NEED.

ANYWAY, THANK YOU.

OKAY.

OKAY.

AND, AND JUST ONE LAST THING.

I, WHAT I HOPE WE CAN OFFER IN OUR FUTURE PRESENTATIONS ARE, UH, YOU KNOW, MUCH LIKE WE SEND AN EMAIL OUT TO THE HISTORIC, UM, COMMISSIONED, UH, TO ASK IF THERE'S ANY HISTORICAL SIGNIFICANCE.

I MEAN, MAYBE WE CAN SEND AN EMAIL OUT TO THE DEVELOPMENT DEPARTMENT AND SAY, HEY, LOOK, WHAT IS THE DEAL WITH THIS? HAVE THEY EVEN TRIED TO PULL A PERMIT? IF THEY HAVE, IS, IS THE DELAY ON OUR END? LIKE, WHAT IS WHAT'S GOING ON? YOU KNOW? AND, AND SO THAT WAY WE CAN Y'ALL CAN MAKE BETTER DECISIONS WITH THAT KIND OF INFORMATION.

UM, SO WE'LL LOOK INTO THAT.

I, I, YOU KNOW, THAT'S KIND OF HOW I WAS THINKING ABOUT IT TODAY, ACTUALLY.

SO IT'S KIND OF, I HAVEN'T RAN IT BY ANYBODY, SO DON'T, YOU KNOW, I'M NOT THE PERSON THAT MAKES THE DECISIONS, BUT, UM, ANYWAY, I WOULD PUSH FOR THAT FOR SURE.

UH, CAUSE THAT WOULD JUST BE SOMETHING I DON'T THINK IT WOULD BE TOO DIFFICULT, BUT WOULD I THINK BE VERY HELPFUL IF YOU ALL AGREE.

WE, UM, I THINK THAT THERE IS PROBABLY A NEED FOR US AS A COMMISSION TO EITHER REQUEST THAT STAFF, AS YOU SAID, IF YOU COULD LOOK INTO THE PERMITTING STATUS, HAVE THEY EVEN TRIED? YOU KNOW, UM, BECAUSE SO OFTEN WE ARE FACED WITH SOMEONE WHO HASN'T EVEN STARTED OR THEY CLAIM THEY HAVEN'T, OR THEY CLAIM THEY CAN'T GET THE PERMIT.

AND THE SCOPE OF THE WORK IS SO LARGE THAT IT'S GOING TO BE ONE OF THE BIGGER PERMITS IT'S GOING TO TAKE THEM 60 DAYS.

MAYBE IF THEY'RE LUCKY TO ACTUALLY GET THE PERMIT AND THAT'S GOING TO EAT UP TWO THIRDS OF ANY AVAILABLE TIME THAT WE HAVE TO, FOR THEM TO COMPLY WITH THE ORDER.

SO IF THOSE CASES COULD BE PERHAPS WEEDED OUT OR PUSHED TO, YOU KNOW, GIVE THEM ANOTHER MONTH OR TWO ON THE FRONT END, BEFORE THAT EVEN COMES TO US, IF THEY ARE ACTUALLY BEING DILIGENT IN PURSUING THEIR PERMIT,

[00:50:01]

I THINK THAT WOULD BE HELPFUL.

AND, UM, I DON'T KNOW IF WE WANT TO DISCUSS THIS FURTHER MAYBE ON, UH, IN ANOTHER MEETING, YOU KNOW, IF THERE'S SPECIFIC CRITERIA, WE WANT TO THINK ABOUT, YOU KNOW, LIKE, IS THIS, IS THIS GOING TO BE A COMPLICATED PERMITTING PROCESS AND HOW DO WE WANT TO BE EQUITABLE AND TREATING ALL OF THOSE CASES? UM, OR IF THIS IS SOMETHING THAT STAFF COULD START TO ADDRESS A LITTLE BIT ON THE FRONT END, YOU KNOW, JUST DON'T PRIORITIZE THOSE CASES.

IF THEY ARE AT LEAST TRYING TO GET A PERMIT, CAUSE WE'D KNOW THAT'S GOING TO TAKE THEM A BIT MORE TIME.

AND THESE ARE NOT JUST LIKE THE ONE DAY PERMIT.

YEAH.

I WILL SAY THAT IN MY EXPERIENCE, WHEN I LOOK AT THESE CASES ON INSPECTORS, NOBODY, THEY, WHEN WE HAVE SITUATIONS LIKE THAT AND WE KNOW THAT THE PERSON IS DOING THEIR DUE DILIGENCE TO ACTUALLY GET THERE AND WE CAN SEE 'EM, THEY'RE COMMUNICATING WITH THE SPECTER CONSTANTLY, YOU KNOW WHAT? I WENT AND SUBMITTED, I GOT THIS COMMENTS AND GOING BACK, UM, MOST OF THE TIME WE HAD THE ABILITY TO PROVIDE EXTENSIONS IN OUR, IN OUR INTERVIEWEES.

UH, BOTH THE INSPECTOR CAN DO IT THE FIRST TIME AND THEN THE SUPERVISOR, THE SECOND TIME, I'M FURTHER THAN THAT.

SO AS LONG AS WE'RE WORKING WITH PEOPLE THAT ARE IN THE PROCESS AND WE KNOW THAT IT'S NOT THEIR FAULT, I MEAN, WE RARELY SEE THOSE CASES COMING INTO THE COMMISSION.

UH, I WILL TELL YOU THAT.

UH, BUT SOMETIMES WHEN THEY GET NOTIFIED THAT THEY COME TO THE COMMISSION, THEN THEY GO AND GET A PERMIT AND THEY SAY, OH YEAH, I'M IN THE PROCESS OF GETTING AN APARTMENT NOW.

UH, SO YOU KNOW, IT HAPPENS.

UH, BUT YEAH, WE'LL DO OUR BEST TO ACTUALLY, UH, TAKE A LOOK AT THAT AND MAKE SURE THAT WE WORK WITH, UH, WITH THE PROPERTY OWNERS, IF THAT'S THE CASE.

OKAY.

THANKS.

AND UNDERSTANDING TOO, THAT SOMETIMES WE HAVE TO BE THE STICK TO ACTUALLY GET THEM TO TAKE THAT STEP BEFORE.

AND I MEAN, HE SAID EXACTLY WHAT I WAS GOING TO SAY.

I MEAN, IT REALLY IT'S RARE THAT WE'RE, I MEAN, THE CASES THAT COME TO THE BBC OR PROBLEM CASES MOST OF THE TIME, I MEAN, IT'S JUST, PEOPLE ARE GOING TO DIVORCES.

THERE'S PEOPLE, YOU KNOW, PEOPLE DIE.

I MEAN, ALL THESE THINGS, BAD THINGS HAPPEN, RIGHT.

OR PEOPLE JUST DON'T WANT TO DO ANYTHING.

UH, THOSE ARE THE TYPICAL ONES WE CHOOSE TO BRING HERE.

IT'S NOT PEOPLE THAT ARE WILLING OR TRYING OR WHATEVER.

I MEAN, WE, WE DEFINITELY WORK WITH PEOPLE FOR SURE.

OKAY.

SO HERE ARE THE APPEALS THAT Y'ALL WILL POTENTIALLY HEAR.

UH, ONE IS THE SHORT-TERM RENTAL AND LODGING SUSPENSION OR DENIAL OF LICENSE, UH, WITH THAT APPEAL.

AND YOU DON'T, YOU WON'T HAVE TO REMEMBER ALL THESE, UM, THINGS THAT NEED TO BE IN OR REQUIREMENTS THAT NEED TO BE IN THE APPEAL.

WE, WE REVIEW THAT.

WE MAKE SURE IT MEETS THOSE.

UH, IF LET'S JUST SAY I DID RECEIVE AN APPEAL, UH, THEY WERE WITHIN THE 20 DAYS AND IT WAS MISSING OR IT WASN'T SWORN, OR IT DIDN'T HAVE SUPPORTING FACTS OR WHATEVER I WOULD, THEY, THEY MADE A GOOD FAITH EFFORT.

I'D SEND IT BACK.

I'D ASK THEM TO, YOU KNOW, PLEASE ADD THIS REQUIREMENT AS PER THE ORDINANCE.

AND, UH, SO WE WORK WITH PEOPLE IT'S NOT, YOU KNOW, HARD AND FAST, LIKE YOU EITHER IT'S EITHER IN, OR IT'S NOT, UH, JUST WANT TO THROW THAT OUT THERE.

BUT ANYWAY, THEY HAVE 20 DAYS FROM THE DATE, THE LICENSE WAS DENIED OR SUSPENDED OR INNOVI WAS RECEIVED.

UH, IT IT'S, THE APPEAL HAS TO IDENTIFY EACH ALLEGED POINT OF ERROR.

IT HAS TO HAVE SUPPORTING FACTS, REASONS FOR THE REVERSAL AND IT MUST BE SWORN.

AND SO THAT IS FOR THE SHORT TERM RENTAL AND LODGING SUSPENSION OR DENIAL OF LICENSE.

AND, YOU KNOW, UH, IN, IN OUR PRESENTATION, I KNOW HAVE MET LISA DISROBED.

SHE'S REALLY GOOD AT GOING OVER ALL THAT.

THEN YOU MIGHT HEAR THE ROP RENEWAL OR SUSPENSION, REVOCATION, REGISTRATION APPEALS.

UM, SO THIS ISN'T, UH, THE APPEAL TO NOT BE ON ROP THAT WE HEAR THAT IN HOUSE.

UM, THIS IS THE ACTUAL, IF WE WERE TO MOVE FORWARD WITH A, UH, SUSPENSION OR EVOCATION OF THE REGISTRATION, THAT THAT'S WHAT THIS APPEAL WOULD, WOULD BE PERTAINING TO.

UH, AND THEY HAVE 10 DAYS AFTER THE NOTICE IS MAILED AND IT MUST HAVE SUPPORTING FACTS AND REASONS FOR THE REVERSAL.

UH, THESE, UH, THE SUSPENSION IS SOMETHING THAT WE ACTUALLY STARTED, UH, ABOUT A YEAR AGO IS A TOOL THAT HAS BEEN IN THE ORDINANCE FOR AWHILE, BUT WE DIDN'T HAVE A PROCESS TO ACTUALLY IMPLEMENT IT.

UH, THIS IS THE PART WHERE, UH, WHEN THEY ARE, UH, SUSPENDED FROM THERAPY, THEY'RE NOT ABLE TO, UH, RENT OR THEY'RE NOT SUPPOSED TO RENT ANY MAKING UNITS UNTIL THEY ACTUALLY COME INTO COMPLIANCE A VERY CHALLENGING PROCESS.

BUT WHEN THEY GET THERE, THEY MAY COME TO USA.

YOU KNOW WHAT, BECAUSE THAT'S ONE OF THE ACTUALLY HITTING THE, YOU KNOW, THE FINANCIAL, UH, IN THE, IN THE, IT'S AN INCENTIVE TO MOVE FORWARD AND FIX, YOU KNOW, WHAT THEY NEED TO FIX.

AND THE INTENT IS NOT TO ACTUALLY DISPLACE ANYBODY.

I MEAN, THEY HAVEN'T THE UNITS AND THEY NEED TO MOVE PEOPLE THERE WHILE THEY ACTUALLY FIXED THE DAMAGE UNIT.

WE CAN, WE ALLOW THAT.

UH, SO WE WORK WITH THE, WITH THE PROPERTY OWNERS, BUT THEY SHOULD NOT BE RENTING BAKING UNITS WHILE THEY ARE IN THE SUSPENSION.

OKAY.

AND THEN, UH, THE NEXT ONE WOULD BE THANK YOU.

[00:55:01]

UH, THE NEXT ONE WOULD BE THE IPMC NOTICE OF VIOLATION APPEALS.

UH, AND SO THIS WOULD BE, UH, LET'S SAY WE SEND OUT A NOTICE OF VIOLATION SAYING, UH, YOU HAVE A BROKEN WINDOW AND YOUR SIDING IS DAMAGED AND YOU NEED TO REPAIR IT.

UH, THAT'S WHAT THEY WOULD BE APPEALING THAT, AND REALLY IT'S EITHER, UH, THEY ONLY HAVE REALLY TWO ANGLES.

IT'S EITHER THE NOTICE WASN'T PROPERLY SERVED OR, UH, IT'S NOT A VIOLATION.

RIGHT.

AND SO THAT'S REALLY ALL, Y'ALL ARE THERE TO, UM, TAKE INTO CONSIDERATION.

IT'S NOT, YOU KNOW, UM, WHAT ARE SOME OF THE THINGS, YOU KNOW, IT, IT, IT'S NOT ANYTHING ELSE.

I MEAN, WE'RE NOT LIKE TRYING TO GIVE THEM TIMES AND, YOU KNOW, 30 DAYS OR 45 DAYS OR ANYTHING LIKE THAT, IT'S LITERALLY JUST, IS THIS A VIOLATION OR ISN'T IT, YOU KNOW, AND THEN, AND THEN Y'ALL WOULD VOTE, UH, WITH THAT IN MIND.

AND THEN, UH, MOST OF THE TIME IT'S NOT EVEN SOMETHING WE TYPICALLY EVEN BRING TO THE BSC.

RIGHT.

BUT WE'RE FORCED TO BRING IT BEFORE YOU, UH, BECAUSE THEY ARE WANTING TO DISPUTE THE NOTICE OF VIOLATION.

I KNOW IN THE PAST WE'VE HAD IT, UH, PREVIOUS COMMISSIONER IN THE PAST WAS LIKE, WHY IS THIS? THIS IS SO, YOU KNOW, TICKY, TACK, I THINK IS THE WORD THAT I DON'T KNOW, JUST A LITTLE MINUIT, YOU KNOW, VIOLATION AND IT'S NOT US, YOU KNOW, THIS IS, UH, THE OWNER DISPUTING WHETHER THIS IS A VIOLATION OR NOT AND THAT'S, AND WE HAVE TO BRING IT BEFORE THE COMMISSION.

SO IF YOU SEE SOMETHING LIKE THAT, WE'LL LET YOU KNOW, OBVIOUSLY, UH, BUT THAT'S WHY WE'RE HERE, UH, ON THAT CASE.

AND SO THEY HAVE 20 DAYS AFTER THE NOTICE MAILED, UH, TO GET IT TO US.

UM, THE ACTION BEING APPEALED, SUPPORTING FACTS, THE RELIEF THAT THEY'RE SEEKING, AND THEN WHY IT SHOULD BE REVERSED, UM, REQUEST FOR ADDITIONAL TIME DUE TO FINANCIAL, INABILITY, OR OTHER EXTENUATING SERVICE CIRCUMSTANCES IS NOT A PROPER BASIS FOR APPEAL.

UM, AND THEN THE FOURTH ONE THAT Y'ALL MIGHT, UM, HERE, WHICH IS KIND OF RARE.

I HAVEN'T SEEN ONE IN A VERY LONG TIME, UM, BUT THAT'S THE EMERGENCY CLOSURE BOARD AND SECURE APPEAL.

UM, AND YOU KNOW, WE'RE REQUIRED AFTER WE BORN AND SECURE IT THAT WE S WE POST A NOTICE THAT WE BOARDED IN SECURED IT, UH, THAT'S REALLY THE ONLY THING THAT WE WOULD, UM, NOT, YOU KNOW, DO TO WARRANT, UH, THE GRANTING OF AN APPEAL, UNLESS Y'ALL JUST REALLY FELT THAT THIS STRUCTURE WASN'T SHOULDN'T HAVE BEEN BOARDED AND SECURED.

UH, THOSE ARE REALLY THE ONLY TWO THINGS YOU'RE CONSIDERING THERE, BUT ANYWAY, THEY HAVE 30 DAYS AFTER THE BUILDING WAS SECURED AND THE APPEAL WILL BE SCHEDULED ON THE NEXT AVAILABLE AGENDA OR WHEN THEY I'VE HAD IT, WE'VE HAD TO PUSH IT BACK A COUPLE OF JUST BECAUSE THEY WOULD HAVE BEEN OUT OF TOWN OR SOMETHING LIKE THAT.

UM, ANY QUESTIONS ON THE APPEALS? YEAH.

SO THAT'S NOT NECESSARILY, UM, THAT WOULD BE MORE LIKE AN APPEAL ON THE COST, IS THAT CORRECT? PRETTY MUCH.

YEAH.

I MEAN, THEY MIGHT BE UPSET THAT THEY'RE, UM, HOUSES, BOARDED HITTER OR WHATNOT, BUT I THINK THE MAIN THING, LIKE HE SAID, THAT THAT'S REALLY WHY THEY'RE DOING IT.

THEY DON'T WANT TO PAY FOR THE COST OF WHAT WE HAD TO SPEND TO GET IT SECURED.

UM, BUT SOMETIMES OUR HANDS ARE FORCED TO DO THAT BECAUSE THEY WON'T DO THAT.

RIGHT.

AND WE NEED TO PROTECT THE COMMUNITY BY BOARDING UP, UH, VACANT STRUCTURES AND THINGS LIKE THAT.

SO AGAIN, HAVEN'T SEEN ONE IN A WHILE.

IT'S KINDA KINDA ODD TO ME ACTUALLY, CAUSE WE USED TO GET THEM HERE AND THERE.

UM, OKAY.

UH, NEXT SLIDE.

OKAY.

SO HERE'S A SLIDE FOR KIND OF THE CASE PROCESSING EXPENSE, UM, AVERAGE CASE PROCESSING COSTS FOR A BSC CASES.

SO THIS IS, UM, THIS IS THE ACTUAL, THIS IS JUST THE NOTIFICATION COST, RIGHT? SO WE HAVE TO PUBLISH A NOTICE OF HEARING IN THE NEWSPAPER.

UM, AND IT HAS TO BE 10 DAYS BEFORE THE HEARING AND IT TYPICALLY COSTS $191, UM, PER CASE.

UH, I KNOW I'VE, IT'S, IT'S TYPICALLY, UM, ANYWHERE FROM A THOUSAND TO $1,500 A MONTH, JUST THIS ONE.

UM, UM, STEP, UH, ESSENTIALLY, I MEAN, THIS IS A REQUIREMENT WE HAVE TO POST EVERYTHING THAT WE'RE TAKEN TO BEFORE THE BSC IN THE PAPER, 10 DAYS BEFORE THE HEARING, AT LEAST 10 DAYS BEFORE THE HEARING.

UH, SO WE BROKE THAT DOWN TO ONE CASE IS 191 BUCKS.

AND THEN, UM, WE HAVE TO MAIL A NOTICE OF HEARING TO THE OWNERS OR THE OWNERS REPRESENTATIVES.

AND TYPICALLY, YOU KNOW, IT'S USUALLY TWO OR THREE PEOPLE.

THAT'S WHY WE KIND OF SAID THREE PARTIES, YOU KNOW, WHICH IS 2250.

UH, CAUSE WE SENT IT CERTIFIED MAIL.

UH, BUT AS YOU'VE SEEN, I MEAN, WE COULD HAVE 80 PEOPLE RIGHT.

IN A CONDO OR SOMETHING.

SO THAT PRICE

[01:00:01]

ONLY GOES UP FROM THERE.

UH, THEN WE HAVE A PUBLISHED NOTICE OF ORDER IN THE NEWSPAPER.

SO NOT ONLY DO WE HAVE TO POST IT BEFORE THE HEARING SAYING, HEY, WE'RE TAKING THESE PROPERTIES BEFORE THE COMMISSION.

UH, BUT AFTER THE MEETING, WE HAVE TO ALSO POST IN THE NEWSPAPER SAYING, HEY, THESE WERE HEARD AND THIS IS KIND OF WHAT HAPPENED.

AND TYPICALLY IT'S ALMOST NECK AND NECK AS FAR AS COST.

I MEAN, WE CAN KIND OF REDUCE, UH, THE LANGUAGE A LITTLE BIT, UM, ON THOSE TO TRY TO SAVE MONEY, BUT IT'S REALLY CLOSE.

SO IT'S, IT'S IN AND OUT, IT'S THE SAME PRICE.

SO, UH, YEAH, YOU'RE LOOKING AT ANYWHERE FROM TWO TO THREE GRAND A MONTH FOR, FOR JUST THOSE TWO THINGS.

UM, AND THEN WE MAIL THE NOTICE OF ORDER.

SO WE, WE DID THE NOTICE OF HEARING NOW WE'RE, MELISSE MAILING THE NOTICE OF ORDER IF THERE WAS ONE, UM, AND YOU KNOW, THREE PEOPLE IT'S THE SAME AMOUNT TO DO THAT.

CAUSE IT'S THE SAME THREE, UM, UH, CERTIFIED MAILING COSTS.

AND THEN WE HAVE TO FILE THOSE ORDERS AND RELEASE, UH, TRAVIS COUNTY DS RECORDS.

AND ONE ORDER IN ONE RELEASE IS $62.

UM, AND, AND IT CAN BE MORE, I MEAN, DEPENDING ON HOW MANY PAGES IT'S, YOU KNOW, I KNOW THE FIRST PAGE IS, IS IT LIKE $26 OR 2024? OH, OH, OKAY.

34.

AND THEN, YOU KNOW, EACH ADDITIONAL PAGE.

UH, SO THE AVERAGE COST OF A CASE IS AROUND $500 AND THAT'S JUST THAT THE NOTIFICATION, THE MAILING, ALL THAT KIND OF STUFF.

UM, AND THEN ADDITIONAL COSTS THAT AREN'T EVEN REALLY IN THAT IS, UH, INTERPRETATION SERVICES, WHICH THOSE ARE FAIRLY RARE, BUT I MEAN, THEY DO COME UP AND WE DO PAY FOR THEM, UM, IPADS FUEL, UH, FOR, UM, LIKE THE INSPECTOR TO GO OUT AND POST ALL THESE PROPERTIES AND THINGS.

AND THEN THE STATIONARY THAT'S REQUIRED.

SO WE'RE, I'M NOT EVEN REALLY INCLUDING ALL THAT, BUT THAT'S JUST THAT, THAT I SEE THAT FROM MY BUDGET EVERY, EVERY MONTH.

SO, UM, THAT'S, THAT'S IN THERE.

UM, NEXT SLIDE PLEASE.

OKAY.

SO NOW, NOW WE'RE TALKING ABOUT STAFF TIME, RIGHT? AND THIS IS JUST CREDS STAFF.

THIS IS NOT LAW DEPARTMENT.

THIS IS NOT FIELD, UH, AND ALL THE THINGS THEY'VE DONE TO GET THESE CASES TO US, THIS IS LITERALLY JUST CREDIT.

UM, AND SO, AND IT DOESN'T EVEN INCLUDE OVERTIME, BUT, UM, YOU'RE LOOKING AT AROUND 385 HOURS, UM, WHICH EQUATES TO AROUND 11,700 PER MONTH.

UM, SO WHEN YOU'RE THINKING ABOUT, UH, DOING A CONTINUANCE, IS THIS PER CASE? NO, NO, NO, NO.

THAT'S PER MODEL PER MONTH.

OKAY.

THANK YOU.

SORRY.

UM, SO WHEN YOU'RE THINKING ABOUT DOING A CONTINUANCE, UH, VERSUS AN ORDER WHERE WE REALLY WANT THAT ORDER, I GUESS, IS THE MESSAGE HERE, YOU KNOW, A CONTINUANCE DOESN'T, IN MY OPINION, DO ANYBODY ANY GOOD, UM, OTHER THAN MAYBE THE PERSON THAT YOU KNOW IS BEFORE YOU, UM, BUT, BUT AN ORDER WE CAN MOVE ON, WE CAN BRING OTHER CASES BEFORE YOU, UM, AND WE CAN TAKE IT DOWN THE ROAD AND TRY TO GET IT COMPLIED WITH DOWN THE ROAD.

NOW, SOMETHING TO THINK ABOUT, UM, YOU KNOW, LET'S SAY Y'ALL ARE, UM, IN A, YOU'RE HAVING A HARD TIME WITH ONE, RIGHT? AND YOU'RE LIKE, WELL, ALL WE CAN GIVE IS 90 DAYS.

AND, UM, WE REALLY NEED TO SEE A PLAN OR WE WANT TO SEE IT IN A MONTH, OR WE WANT TO SEE IT IN TWO MONTHS OR WHATEVER.

I MEAN, SOMETHING MAYBE TO THINK ABOUT AS AN OPTION A WOULD BE, LET'S SAY Y'ALL WERE ON BOARD, YOU KNOW, LET'S SAY IN THREE MONTHS YOU WOULD BE ON BOARD WITH, UH, ISSUING OR, UH, SETTING A, A, A THOUSAND DOLLAR, UH, I'M GOING TO KEEP THE MATH EASY A THOUSAND DOLLAR A MONTH PENALTY.

RIGHT.

YOU'D BE GOOD WITH THAT THREE MONTHS FROM NOW, UM, WOULD, AND YOU WOULD GIVE 90 DAYS AS WELL, RIGHT.

IN THE ORDER.

UH, SOMETHING YOU COULD DO WOULD BE TO GO AHEAD AND ISSUE AN ORDER NOW AND JUST DO IT FOR 500 A MONTH.

RIGHT.

AND THEN THAT WAY, INSTEAD OF BRINGING IT BACK AND HAVING TO DO ALL THESE NOTICES AGAIN, AND THOSE THINGS LIKE THAT, UM, WE ALREADY HAVE THE ORDER.

IT THEY'RE ACCRUING 500 INSTEAD OF A THOUSAND, RIGHT.

WHICH Y'ALL WOULD HAVE DONE THREE MONTHS FROM NOW ANYWAY, UH, WHETHER WE SAW PLAN OR WHETHER ANYTHING WAS HAPPENING, UM, JUST THERE'S THERE WAS WAYS YOU CAN, YOU CAN PLAY WITH, UH, THE FINES AND THE PENALTIES, AND TRY TO JUST TRY TO GET AN ORDER INSTEAD OF CONTINUING IT.

DOES THAT MAKE SENSE? IT DOES.

AND I WANT TO JUST, UH, JUST KIND OF REMIND THE COMMISSION TO HAVE THE OPTION THAT, UM, FOR A PROPERTY THAT IS HOMESTEADED, THE, UH, PROPERTY OWNER CAN COME BACK, EVEN IF AN ORDER IS ISSUED AND ANY REPAIRS THAT THEY HAVE MADE, YOU KNOW, LET'S SAY THEY'VE MADE $50,000 WORTH OF REPAIRS.

WELL, IF THEIR FINES THAT IT ACCRUED ARE ONLY 20,000, THAT IS AN AUTOMATIC OFFSET.

I MEAN, THAT CAN BE DONE ADMINISTRATIVELY.

THAT DOES NOT HAVE TO COME BACK TO THE COMMISSION.

THAT'S THAT'S A GOOD POINT TOO.

I MEAN, THAT'S ANOTHER THING TO CONSIDER.

UM, AND W JUST TO

[01:05:01]

PIGGYBACK OFF OF A HOMESTEAD, I MEAN, YOU'RE NOT GOING TO SEE $20,000 CAUSE WE CAN ONLY DO LIKE 10, $10 PER VIOLATION PER WEEK.

SO, I MEAN, EVEN IF WE WROTE UP THREE OR FOUR, I MEAN, YOU'RE LOOKING AT MAYBE 50 BUCKS A WEEK.

I MEAN, THAT COULD BE YEARS BEFORE YOU EVEN GET INTO THE A THOUSAND DOLLARS, YOU KNOW, SO THAT'S SOMETHING TO CONSIDER TOO.

YEAH.

IF IT'S A HOMESTEAD, I MEAN, LET'S GET THAT ORDER ON, YOU KNOW, AND LET'S, LET'S GET IT GOING, BUT I KNOW THERE'S, THERE'S SOME, THERE'S SOME, SOME STORIES, SOME SONGS TOO.

I MEAN, THEY'RE, THEY'RE BAD.

I GET IT.

I, MY HEART BLEEDS AS WELL.

SO I UNDERSTAND Y'ALL'S PREDICAMENT AND YOUR MORAL, YOU KNOW, WEIGHING THE MORALS AND EVERYTHING LIKE THAT.

UM, AND THEN ALSO PENALTY FORGIVENESS.

WE JUST ASK THAT YOU JUST REMEMBER THESE NUMBERS, OR AT LEAST CONSIDER THESE NUMBERS WHEN SOMEONE COMES IN AND WANTS TO WIPE IT TO ZERO, YOU KNOW, AND THERE'S JUST BEEN A LOT OF WORK AND A LOT OF EFFORT AND A LOT OF MONEY SPENT GETTING IN DOING THESE CASES.

UM, AND YOU KNOW, WE'RE NOT HERE TO MAKE MONEY, BUT, UH, YOU KNOW, HAVING A WIPED TO ZERO IS, UH, HURTS A BIT, WHICH I HAVEN'T SEEN IN A WHILE.

SO, UH, WE'RE, WE'RE APPRECIATIVE OF THAT.

UM, ANY QUESTIONS? NO, I JUST WANTED TO SAY THAT I, I DO LIKE THE, I, I APPRECIATE THAT INFORMATION.

I MEAN, I THINK WE SAW THE NUMBERS ABOUT TWO YEARS AGO, BUT OF COURSE IT'S NICE TO GET A REFRESHER.

UM, I APPRECIATE THE NEED, UM, THAT YOU POINTED OUT THE NEED FOR US TO HAVE A CONCLUSION, UM, AND MAYBE JUST A ONE TOUCH TYPE OF APPROACH, AS OPPOSED TO KICKING IT DOWN, UM, TWO, THREE MONTHS DOWN, AND THEN YOU, THERE ARE MORE RESOURCES THAT ARE DEVOTED TO IT BY THE CITY.

SO I LIKE THAT, UM, WE CAN START THINKING ABOUT REDUCING THE ACTUAL FINE, CAUSE IT WAS STILL A NET THE SAME, IT WILL BE THE SAME NET RESULT.

UM, AND MOST LIKELY THESE PEOPLE WILL PROBABLY BE MOTIVATED TO START WORKING ON THOSE THINGS AND THERE'LL BE IN COMPLIANCE QUICKER.

SO YEAH, I LIKE THAT.

OKAY.

YEAH.

THANK YOU FOR THAT.

AND ANOTHER THING, UM, YOU KNOW, WHEN WE HAVE A RECOMMENDED ORDER, RIGHT.

UM, THAT'S WHAT WE, UH, HAVE AT THE END, AND THIS IS JUST WHAT WE RECOMMEND, RIGHT.

I MEAN, Y'ALL CAN TAKE IT AND MANIPULATE IT, HOWEVER Y'ALL SEE FIT.

UM, SO THAT'S JUST, AGAIN, WHAT WE, WE TRY TO JUST BE CONSISTENT WITH WHAT WE'VE DONE IN THE PAST, YOU KNOW, WITH THOSE ORDERS, THE, THE RECOMMENDED RECOMMENDED ORDERS.

UH, BUT AGAIN, YOU KNOW, IF YOU ALL FEEL A CERTAIN WAY AND THERE'S A CERTAIN VARIABLE THAT, THAT MAKES YOU THINK THAT IT SHOULD BE LESS OR MORE OR LESS TIME OR MORE TIME, YOU KNOW, BY ALL MEANS THAT'S, THAT'S YOUR, YOUR, YOUR CLAY, YOU KNOW, NEXT SLIDE PLEASE.

OKAY.

AND THAT'S, THAT'S THE END OF THAT PRESENTATION.

DO Y'ALL HAVE ANY QUESTIONS ABOUT ANYTHING SAID IN THE PRESENTATION OR ANY JUST BURNING QUESTIONS THAT YOU HAVE THAT, THAT I DIDN'T COVER? OKAY.

YOU'LL HAVE A QUESTION IT'S NOT PROBABLY CONCERNING BSC MORE, MORE.

SO FOR MY CURIOSITY, WHEN DO YOU SEND THEM TO MUNICIPAL? CAUSE YOU SAID THAT THERE WAS A CRIMINAL CONSEQUENCE TO THAT IN WHAT INSTANCE WOULD A CASE MAYBE QUALIFY FOR THAT? SURE.

UM, MUNICIPAL COURT IS KIND OF A, WE CAN TAKE ANYTHING THERE.

I MEAN, ANY VIOLATION WE HAVE IN OUR REPERTOIRE, I MEAN, WE, WE CAN TAKE TO MUNICIPAL COURT.

THAT'S NOT THE CASE WITH BSC BSC, MOST OF THEM, BUT DEFINITELY NOT THE CASE WITH ADMIN.

WE'RE, WE'RE LIMITED ON CERTAIN CASES TO ADMIN.

SO, UH, BUT TO ANSWER YOUR QUESTION, IT'S JUST WHENEVER, WHENEVER WE THINK IT'S GOING TO BE SUCCESSFUL GOING THERE IS TO THIS, BASICALLY THE ANSWER TO YOUR QUESTION AND THE ONLY PEOPLE THAT KNOW THAT ARE, THAT MAKE THAT DECISION, OR AT LEAST START OUT WITH THAT DECISION ARE THE INSPECTOR THEMSELVES AND THE SUPERVISORS, BECAUSE THEY'RE BOOTS ON THE GROUND, THEY KNOW WHAT'S GOING ON AT THAT PROPERTY.

UM, YOU KNOW, THEY, THEY HAVE A FEELING THAT THEY'VE REACHED OUT TO THE OWNER.

THEY'VE EITHER, EITHER GOTTEN TOLD, YOU KNOW, GO, GO CLIMB A TREE OR, OH, I'M TRYING, OR, YOU KNOW, WHATEVER THEY KNOW WHAT'S GOING ON WITH THAT CASE.

SO THEY'RE GOING TO MAKE THAT DECISION.

UH, BUT THAT'S THE TIME YOU WOULD SEE THEM GO TO MUNICIPAL COURT.

IT COULD BE ANYTHING, IT COULD BE ANYTHING.

SO, I MEAN, JUST WHEN WE FEEL CONFIDENT THAT THAT WOULD BE THE ACTUAL, UH, KEY TO SUCCESS FOR THIS CASE, WE WOULD GO TO MUNICIPAL COURT WITH THAT.

UM, BUT I WILL SAY THAT MUNICIPAL COURT AGAIN IS CRIMINAL.

IT'S HARDER TO PROVE IT, UH, RIGHT.

THE CASE.

I MEAN, IT HAS TO BE SUBSTANTIAL AND IT JUST IS STILL AT THE END OF THE DAY A PENALTY, YOU KNOW, I MEAN, IT'S KIND OF LIKE ADMIN HEARING.

I MEAN, YOU'RE REALLY ONLY, YOU KNOW, YOU'LL GET A PENALTY, YOU'LL GET A FINE, UM, SOME PEOPLE DON'T CARE IF THEY HAVE A CONVICTION ON THEIR RECORD, YOU KNOW, THAT'S A MISDEMEANOR OF SORTS.

SO, UM, IT'S, IT JUST, IT'S GOOD TO HAVE

[01:10:01]

FOR SOME THINGS.

I MEAN, CAUSE THERE'S ONLY, THAT'S THE ONLY PLACE WE CAN TAKE CERTAIN THINGS, BUT, UM, I'LL JUST BE HONEST.

I'VE NOT SEEN A WHOLE LOT OF, UM, SUCCESS WITH THAT, YOU KNOW? UM, BUT I THINK IT'S TURNING AROUND.

I THINK IT'S GETTING BETTER.

UM, BUT WE'LL SEE, ROBERT, CAN I ADD SOMETHING TO THAT? SO FOR ADMIN HEARING CASES AND MUNICIPAL COURT CASES, EACH CASE HAS ONE VIOLATION PER CASE.

AND WITH, IF YOU HAD A PROPERTY WITH A LOT OF STRUCTURAL VIOLATIONS, THAT WOULD BE A BETTER AVENUE TO BRING THAT TO BSC.

UM, BECAUSE YOU CAN HEAR MULTIPLE VIOLATIONS AT ONE IN ONE CASE.

SO, UH, THAT'S A LITTLE DIFFERENT, UM, I WILL, I WILL ADD SOMETHING TO THAT AS WELL.

UM, THAT, UH, UH, A BIG DISTINCTION BETWEEN ADMIN HEARINGS AND THE BSC IS THAT, UM, WHERE THE PENALTIES GO, UM, WITH ADMIN HEARINGS, THE PENALTIES WILL FOLLOW THE INDIVIDUAL PROPERTY OWNER.

AND WITH BSC, WE CAN PLACE A LIEN ON THE PROPERTY AND THEY WILL FOLLOW THE PROPERTY THROUGH VARIOUS OWNERS.

ALL RIGHT.

THAT MAKES MORE THAN THAT.

HELPS EVERYTHING MAKES SENSE NOW, SO THEN YOU COULD GO AND GET AN AGE, UH, AN ABSTRACT OF JUDGMENT, UM, AT SOME POINT IN SOME CASES ON THE ADMIN ONES, UM, WHEN, WHEN YOU COMPARE THE COSTS, THE COSTS, IS IT MORE COSTLY OF COURSE, TO BRING THEM TO BSC? YEAH.

UH, I WOULD, YEAH, I WOULD, I WOULD ARGUE.

YES.

ALTHOUGH, I MEAN, YOU DO HAVE A HEARING OFFICER CHARGING US $110 AN HOUR TO HEAR THESE CASES, BUT TYPICALLY, I MEAN, WE'VE BROKEN IT DOWN.

I THINK WE'RE AT ABOUT THE $200 A CASE.

MARK IS WHAT IT TAKES FOR AN ADMIN HEARING.

BUT I MEAN, WE'RE HEARING, UM, 12 RIGHT NOW, A WEEK ISH.

SO, UH, 2,400 BUCKS A MONTH, 2,400 TIMES FOUR THAT'S $8,009,000.

SO I MEAN, IT'S, YOU KNOW, IT'S UP THERE TOO.

THAT WAS WHAT, 11 SOMETHING AND THEN ANOTHER FIVE.

SO YEAH, I WOULD SAY IT'S, IT CAN BE MORE, UM, BUT, UH, AND AGAIN, I DON'T, I DON'T KNOW THE RETURN, CAUSE I DON'T KNOW.

I, YOU KNOW, IT GOES TO COLLECTIONS AFTER WE'VE TRIED TO COLLECT, YOU KNOW, THE FINANCE DEPARTMENT, UH, W THIS IS ADMIN HEARING SENDS OUT A NOTICE SAYING, HEY, LOOK, UM, YOU KNOW, CAN YOU PLEASE PAY THE MONEY THAT YOU, YOU KNOW, THE, THE FINE OR WHATEVER, AND THEY MIGHT TRY ANOTHER TIME, BUT, YOU KNOW, UH, I CAN'T, I, I'M NOT SURE WHAT THE THRESHOLD IS, BUT AFTER 60 DAYS, THEY TURN IT OVER TO CITY LAW.

IF IT MEETS, UH, I THINK IT'S $500 OR MORE, IT'S GOT TO MEET A CERTAIN, UH, UM, AMOUNT OR CITY LAW WON'T TAKE IT.

AND SO IF IT MEETS THAT THRESHOLD, WE SEND A C LAW AND THEN THEY DO COLLECTIONS, BUT I DON'T KNOW WHAT THE SUCCESS RATE OF THAT IS.

SO WE MIGHT JUST BE, YOU KNOW, I DON'T KNOW HOW MUCH WE'RE GETTING BACK FROM THE $200 A CASE THAT WE'RE SPENDING.

SO THAT'S, THAT'D BE A GOOD SOMETHING TO KNOW YOU'RE GETTING BACK TIME.

I THINK YOU'RE, YOU KNOW, YOU'RE GETTING BACK TIME FROM THOSE ADMIN CASES, BECAUSE IF THOSE, IF THEY WEREN'T BEING ADDRESSED IN THE ADMIN HEARING, THEY WOULD MOST LIKELY BE COMING TO BOC.

YEAH.

OKAY.

YEAH.

YOUR MICROPHONE, THAT'S TRUE.

WE'RE ALSO AT 1159.

I AM.

I THINK WE ENDED A MINUTE.

OH, 12.

I THINK WE HAVE THE, I THINK WE HAVE THE ROOM UNTIL 1230, BUT DO WE NEED, YOU COULD EXTEND THE MEETING, I GUESS, IF YOU WOULD LIKE TO, ARE WE REQUIRED TO EXTEND? I THOUGHT THAT WAS JUST A 10:00 PM SAYING, WELL, I'M NOT SURE ONE VIEW YOU CAN EXTEND, BUT , WE HAVEN'T HEARD OUR CLOSING REMARKS YET.

AND ANY OTHER QUESTIONS AND FUTURE AGENDA ITEMS, UH, DO WE NEED TO VOTE TO EXTEND IT OR CAN I JUST EXTEND IT FOR THE FEW MINUTES TO WRAP THIS UP? OH, OKAY.

OH, OKAY.

YEAH.

LET'S, LET'S JUST, JUST, LET'S JUST, LET'S JUST PROCEED.

ALL RIGHT.

AND THANK YOU, DIRECTOR MOORE.

YEAH.

NO, THANK YOU ALL.

UM, I'M GOING TO, UNLESS THERE'S ANY MORE.

I DIDN'T, I HAVEN'T HEARD ANY ANYBODY FROM ONLINE.

I DON'T KNOW IF THEY'RE JUST TRYING TO GET YOU.

YEAH.

LET'S, LET'S UM, GIVE THEM A MOMENT TO ASK ANY QUESTIONS AND THEN ACTUALLY, WE ALSO HAVE, I MEAN, WE, WE ASKED A LOT OF QUESTIONS OF YOU, LAUREN, AND, UM, BUT IF THERE ARE ANY LINGERING QUESTIONS ON THAT WE WOULD LIKE TO ADDRESS WITH CITY STAFF TO BEFORE WE GET INTO CLOSING REMARKS AND FUTURE AGENDA ITEMS. YEAH.

CAN I GO, YEAH, I DON'T SEE ANY HANDS UP.

UM, JUST SOMETHING CAME UP IN OUR, YOU KNOW, UM, EARLIER THAT I WANTED TO BRING UP TO SEE IF THERE WAS SOME SORT

[01:15:01]

OF MORE EFFICIENT WAY TO HANDLE THE ACTUAL PART OF THE NOTICE OF HEARING THAT TELLS THEM TO PREPARE, UM, THE EVIDENCE BY BRINGING, UM, SOME EVIDENCE OF THE SCOPE OF THE WORK, AS WELL AS THE TIMEFRAME TO COMPLETE THEIR WORK, TO BE DONE.

UM, IT LOOKS LIKE IT'S GETTING LOST IN THE PAPERWORK SOMEHOW.

UM, NOT BECAUSE STEPH'S NOT PUTTING IT IN THERE, OBVIOUSLY IT'S IN ALL THE NOTICES, BUT FOR SOME REASON, IN MOST OF THESE MEETINGS, PEOPLE COME WITHOUT ANYTHING.

BASICALLY THEY COME WITH WORDS.

SO I'M IN AN EFFORT SO THAT WE CAN ACTUALLY, UM, FULFILL OUR DUTIES AND ALSO HELP YOU SO THAT WE DON'T HAVE TO HAVE THEM COME BACK OVER AND OVER AGAIN.

UM, IS THERE A WAY THAT THAT PORTION OF THE NOTICE CAN BE ITS OWN SEPARATE SORT OF SEPARATED OUT TO, TO HAVE SOME EMPHASIS ON IT SO THAT IT'S NOT LOST IN THE MIX? YEAH, SO, CAUSE I THINK IN OUR CURRENT NOTICES, WE DO MENTION THAT YOU'RE SAYING LIKE, HEY, BRING YOUR, UM, ANY EVIDENCE, ANYTHING YOU HAVE, BUT YOU YOU'RE WANTING TO SEE IT MAYBE LIKE ON ITS OWN.

SO IT REALLY STANDS OUT.

AND THERE'S NO QUESTION, THEY SAW IT IF THEY READ THE HIGHLIGHTED OR SOMETHING, MAKE A REAL BALL.

YEAH.

WE CAN DO THAT FOR SURE.

YEAH.

I CAN MAKE THAT.

AND THEN WHEN THEY COME TO US AND SAY, OH, I DIDN'T KNOW, I WAS SUPPOSED TO DRINK THAT THEN WILL SAY, WELL, IT'S THE YELLOW PORTION OF YOUR OKAY.

YEAH, NO, THAT'S, THAT'S AN EASY FIX.

YEAH.

YEAH.

THAT'S A GOOD POINT.

AND I THINK THAT WILL ACTUALLY HELP, YOU KNOW, FOR THEM TO PREPARE AND HELP YOU MAKE A DECISION, YOU KNOW, IN A, IN A, IN A MORE INFORMED WAY.

SO THAT'S FAIR ENOUGH.

WE, WE, WE DO, WE DO OUR JOB TO PREPARE GOOD CASE, BUT IT'S ALWAYS FOR THE PROPERTY OWNER, A GOOD IDEA TO ACTUALLY BRING THAT EVIDENCE, YOU KNOW, THEY'RE GOING TO REVIEW THE CASE.

SO JUST INSTEAD OF JUST WORDS, SO GOOD POINT, AND IT'S GOOD FOR US TO KNOW THAT THEY'VE BEEN ASKED TO BRING ALL OF THIS TO REALLY PUT DOWN THAT WELL, UNLESS THERE, ONCE THAT FORM IS, IS, UM, MODIFIED, I THINK IT WOULD BE USEFUL TO JUST GET A J GET GENERIC BLANK COPY FOR THE COMMISSIONERS SO THAT WE HAVE THAT AS WELL, AND WE'RE FAMILIAR WITH IT.

AND, AND THEN, UM, WHEN THEY COME WITH WORDS, THEN WE'LL BE IN A BETTER POSITION TO MAKE A DETERMINATION.

WHETHER, YOU KNOW, WHETHER WHAT THEY'RE SAYING IS VALID OR NOT, OR WHETHER THEY WERE IN FACT NOTIFIED AND THEY JUST DIDN'T READ IT.

WE, I KNOW WE'VE JUST MODIFIED OUR, OUR NOTICE THIS MONTH TOO.

AND I THINK WE DID BOLD SOMETHING LIKE THAT PORTION OF THE MEETING BECAUSE WE WANT IT.

I KNOW LAST AT THE LAST MEETING WE HAD OUR TWO MEETINGS GO.

WE HAD SOMEONE COME TO THE MEETING WHO BROUGHT MATERIALS EVIDENCE, BUT THEY DIDN'T BRING AN E-COPY OF THE, UH, OF THE MATERIALS.

SO THE PEOPLE ONLINE WEREN'T ABLE TO SEE IT.

AND WE HAD TO, THAT CASE WAS CONTINUED.

SO WE DID, UH, CHANGE THE NOTICES TO SAY THAT THEY NEED TO, UH, SEND ME A COPY OF WHATEVER THEY WANT TO PRESENT TO THE COMMISSION.

AND THAT'S IN THE NEW NOTICE THAT WE JUST SENT OUT THIS MONTH, BUT I WILL BRING YOU ALL COPIES OF THE NOTICE.

THEY DO CHANGE PERIODICALLY.

LIKE WHEN WE GO FROM IN-PERSON TO VIRTUAL, WE, THERE ARE SLIGHT CHANGES MADE TO THE NOTICES, BUT I'LL SEND, YOU I'LL BRING NEXT WEEK OR TO THE NEXT MEETING, THE COPIES THAT WERE SENT OUT THIS MONTH.

GREAT.

THANK YOU.

AND COMMISSIONER MILLER, DID YOU HAVE A QUESTION OR WAS THAT ANSWERED? OKAY, JAMES JUST POINTED OUT.

THEY'RE ALWAYS IN OUR EXHIBITS ALSO.

SHE JUST ANSWERED IT.

EXCELLENT.

THANK YOU.

YES.

AND YEAH, I KNOW THAT THE NOTICES ARE IN THE EXHIBITS, BUT USUALLY I'M SCROLLING THROUGH QUICKLY AS POSSIBLE.

WE'LL COVER AS MUCH MATERIAL.

UM, ALL RIGHT.

IF THERE ARE NO OTHER QUESTIONS THEN, UH, I BELIEVE

[CLOSING REMARKS]

WE ARE GOING TO TURN IT OVER TO YOU DIRECTLY.

ALL RIGHT.

WELL, UH, I'LL KEEP IT SHORT, YOU KNOW, JUST THANK YOU.

IT WAS A, IT WASN'T FOR ME.

UH, DEFINITELY VERY INFORMATIVE AND I'M LOOKING FORWARD FOR THIS COMING YEAR.

I HOPE WE CAN GET OUT OF THIS PANDEMIC AT SOME POINT AND HAVE THESE IN-PERSON MEETINGS SAFELY, UH, BECAUSE IT MAKES A DIFFERENCE WHEN WE HAVE THE PEOPLE HERE AND WE CAN COMMUNICATE, YOU KNOW, AND IT MAKES FOR A BETTER EXPERIENCE, YOU KNOW, ON, AND WE RECOGNIZE THAT, BUT THANK YOU.

I KNOW THAT IT'S BEEN A, IT'S BEEN A CHALLENGING TIME, UH, FOR EVERYBODY IN THE CITY OF BOSTON, YOU KNOW, DEALING WITH THIS PANDEMIC, BUT I'M GLAD THAT WE HAVE BEEN ABLE TO AT LEAST MAINTAIN THE LEVEL OF SERVICE THAT WE PROVIDE TO THE COMMUNITY.

UH, AND, AND ANYTIME YOU HAVE ANY QUESTIONS, ANY, ANY CONCERNS, ANYTHING LIKE THAT, THEY CAN LOOK AT THAT GUY.

AND THE STAFF IS ALWAYS AVAILABLE TO ANSWER ANY QUESTIONS, ANY CONCERNS THAT YOU HAVE, UH, COMMUNICATION GOES A LONG WAY.

AND, UH, WE HERE, WE'RE HERE FOR YOU, UH, TO HELP YOU SERVE IN THIS, IN THIS ROLE THAT YOU HAVE DECIDED I'M VOLUNTEER, SERVE AND SERVE THE CONSTITUENTS.

SO, UH, THANK YOU FOR YOUR SERVICE.

UH, WE REALLY APPRECIATE IT.

AND I'M LOOKING FOR,

[01:20:01]

FOR THIS COMING YEAR TO SEE WHAT, WHAT WE GOT AND, YOU KNOW, WE'LL GO FROM THERE.

SO THANK YOU VERY MUCH.

GREAT.

THANK YOU.

SO

[FUTURE AGENDA ITEMS]

WE DO NEED TO DISCUSS FUTURE AGENDA JUST BRIEFLY, UM, YOU TO TALK ABOUT THE TOUR.

YEAH.

SO I WANTED TO BRING UP THE TOUR.

UM, WE HAD TO CANCEL ONE OF THE TOUR DATES BECAUSE OF THE STORM LAST WEEK.

SO FOR THE BAD WEATHER, SO WE HAVE A FULL, UH, WE CAN ONLY HAVE FIVE COMMISSIONERS ON A TOUR, SO WE DON'T HAVE A QUORUM.

AND THE NEXT WE'RE SCHEDULED FOR THE 18TH, I BELIEVE THAT'S WE ALREADY HAVE FIVE COMMISSIONERS SCHEDULED.

SO WOULD YOU LIKE FOR ME TO, UH, UH, FIND ANOTHER TOUR DATE TIME, OR DO YOU HAVE ANY SUGGESTIONS FOR ANOTHER DATE? AND I WILL SCHEDULE IT IN EARLY MARCH BEFORE OUR FIRST MARCH MEETING AT THE OTHER LOCATION.

UH, YES, WE, WE WOULD LIKE YOU TO SCHEDULE, FIND ANOTHER DATE THAT COULD POSSIBLY WORK AND, UM, ANY SUGGESTED DATES.

SO WHO IS ON THE TOUR? WHO'S BOOKED ON THE TOW.

LET ME PULL, BECAUSE I THINK WE NEED TO, WE NEED TO HEAR FROM THE PEOPLE WHO ARE NOT BOOKED FOR A DATE THAT PULL THAT UP REAL QUICK.

TH THIS IS A BUILDING WHERE THE PLANNING DEPARTMENT IS THAT RIGHT OVER BY THE HIGHLAND MALL? YEAH, I'VE BEEN TO THAT BUILDING A FEW TIMES.

IT'S SUPER NICE.

UM, I'LL FIND THE FOLDER.

OKAY.

I'M SCHEDULED TO PARTICIPATE IN THE TOURNAMENT.

OKAY, EXCELLENT.

I'M PULLING UP THE CHART RIGHT NOW.

SO, UM, I WILL BE THERE MR. SELIG, UH, MS. MUELLER, COMMISSIONER GREEN, UH, OUR, ONE OF OUR OTHER CODE REVIEW ANALYSTS ASSIGNED UP, UM, COMMISSIONER FRANCIS AND, UH, CHAIR FRYBERGER, YOU'RE ALL SIGNED UP FOR THAT TOUR.

NOW I KNOW SOME OF YOU WERE SIGNED UP FOR THE PREVIOUS TOUR AND WEREN'T ABLE TO MAKE IT THE, WE WEREN'T.

WE HAD TO CANCEL THAT.

UM, SO I WILL GET SOME DATES AND LET YOU KNOW, I KNOW SOME OF YOU THAT ARE HERE, IF YOU HAVE ANY PREFERENCE OF DATES, DO YOU WANT IT ON A FRIDAY OR WOULD YOU, WOULD YOU PREFER A FRIDAY MORNING? OKAY.

MARCH 4TH OR 11TH ON MY PEN'S NOT WORKING.

OKAY.

MARCH 4TH OR 11TH.

AND ANY OTHER SUGGESTED DATES ARE SET GOOD A FRIDAY MORNING AGAIN.

THANK YOU.

OKAY.

YEAH.

AND I WILL CHECK THE DATES AND LET EVERYONE KNOW.

WE'VE ALSO INVITED SOME OF THE, UH, ACD STAFF, SO THEY MAY BE ON THE TOUR AS WELL.

UH, THAT'S ALL I HAVE.

I THINK I HAVE ONE OTHER ITEM JUST FOR PEOPLE TO BE THINKING ABOUT IS THAT ELECTIONS WILL BE COMING UP IN APRIL, I BELIEVE.

IS THAT WHAT I BELIEVE? SO.

OKAY.

UM, I'VE ENJOYED MY TIME SERVING AS CHAIR, BUT I WOULD LIKE TO BE STEPPING DOWN SOON, POSSIBLY IN APRIL, CERTAINLY IN A YEAR FROM THEN, BECAUSE MY, UH, I BELIEVE MY CITY COUNCIL MEMBER WILL NOT BE RUNNING AGAIN, ALTHOUGH I'M NOT ENTIRELY CERTAIN.

AND, UH, I DON'T, I DON'T PLAN ON SEEKING THE, UH, POSITION OF A VICE SHARE OR SHARE EITHER, UH, DUE TO MY HEALTH.

I'M NOT TOO SURE THAT I CAN MAKE ALL THE MEETINGS OR, OR ALL OF THE ACTIVITIES THAT ARE REQUIRED OUTSIDE OF THE MEETINGS.

SO, UH, UH, YOU CAN COUNT ME OUT AS NOT WANTING TO, UH, KEEP MY POSITION OR, OR SHAKE THE OTHER WAY.

GOOD.

THANK YOU.

SO I'M LOOKING AT ALL OF YOU.

UM, DID, DID WE ONE ADDITIONAL FINAL, UH, UH, AGENDA ITEM? WE, IN, IN OUR EXECUTIVE SESSION, WE, WE DISCUSSED POTENTIALLY AT A FUTURE TIME DISCUSSING, UH, CRITERIA FOR WHEN WE MODIFY ORDERS.

AND I THINK THAT WOULD BE USEFUL.

I'M NOT SURE WHAT FORMAT DISCUSSION NEEDS TO TAKE PLACE, BUT IT WOULD BE USEFUL TO HAVE THE DISCUSSION, SEE SOME SAMPLE RECOMMENDED LANGUAGE, MAYBE SEE WHAT SOME OTHER JURISDICTIONS, SOME OTHER CITIES OF ABOUT OUR SIZE, HOW THEY HANDLE IT.

[01:25:01]

UM, SO WE COULD MAKE A DECISION ON WHAT WE WANT TO DO.

YES.

THANK YOU.

I KNEW THERE WAS SOMETHING ELSE.

SISTER, CITY SALTY GO.

OOPS.

DID YOU USE YOUR MICROPHONE WORDY? I WOULD SUGGEST OUR SISTER CITY SALTY.

OH, AND WE COULD DO IT THERE.

I LIKE THE WAY YOU THINK, HOWEVER, DIRECTOR AND THE DIRECTOR WANTED ME TO JUST APOLOGIZE FOR HIS LEAVING DEPARTURE.

HE HAD ANOTHER MEETING HE HAD TO ATTEND TO.

UNDERSTOOD.

THANK YOU.

THANK YOU FOR LETTING US KNOW.

LET ME APOLOGIZE FOR HAVING TO LEAVE, LEAVE, BUT MY WIFE TOLD ME SHE WAS ON HER WAY TO PICK ME UP.

SO YOU UNDERSTAND, I DON'T WANT HER GOING AROUND THE BLOCK TO UNDERSTAND.

JUST WANTED TO MENTION OUR NEXT MEETING WILL BE IN, IN THE CHAMBERS AGAIN FOR FEBRUARY, BUT BEGINNING IN MARCH, WE'LL BE AT THE PVC, UH, EVENT CENTER, WHICH IS AT THAT NEW LOCATION.

SO THAT'S WHERE IT WILL BE EVERY MONTH, BEGINNING IN MARCH.

DO YOU, UM, I'M GOING TO GO BACK TO A COMMISSIONER FOR ERRORS ITEM.

DO WE WANT TO ADD THAT POSSIBLY AS A DISCUSSION ITEM AND POSSIBLE ACTION ITEM AT THE END OF NEXT, THE NEXT MONTH'S MEETING? YES.

WE COULD ADD IT TO THE MARCH MEETING.

YES.

AND THEN, BECAUSE I THINK WE MIGHT HAVE SOME THOUGHTS ON THAT AFTER THAT MEETING IN PARTICULAR, I'D SAY AS LONG AS THAT MEETING, ISN'T ALREADY REALLY BOOKED WITH CASES.

WELL, AS A DISCUSSION ITEM TOO, THAT'S I MEAN, WE WOULD HAVE THE OPTION TO PUNT IT TO THE NEXT MONTH.

IT'S NOT TIME SENSITIVE NECESSARILY, BUT WE MIGHT HAVE SOME THOUGHTS AFTER YOU LIKE THIS ON THE MARCH AGENDA.

NOT THE FEBRUARY AGENDA.

WE COULD ADD IT TO FEBRUARY, BUT WE FORGOT PRETTY FULL AGENDA.

OH YEAH.

LET'S, LET'S ADD IT TO FEBRUARY AND AGAIN, WE CAN ADD IT TO MARCH AND WE CAN MOVE IT TO MARCH IF WE RUN OUT OF TIME, IF WE'RE APPROACHING 10:00 PM.

OKAY, GREAT.

THANK YOU.

UH, IF THERE'S NOTHING ELSE MEETING IS ADJOURNED.

GOOD TO SEE EVERYONE.

OH YES.

THE TIME IS 12:14 PM.

THANKS EVERYONE.

ENJOY THE REST OF YOUR DAY.

ALL RIGHT.

THANK YOU EVERYONE.

.

THIS IS .