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[00:00:03]

ALRIGHT, GOOD.

IT IS CURRENTLY, UH, 1225.

AND WE'LL CALL THIS, UH, THIS MEETING IN THE ORDER.

UM, ONE OF THANK YOU FOR JOINING US AT THE CAPITOL, UH, METRO BOARD OF DIRECTORS.

UM, TODAY IS MONDAY, JUNE 27TH.

AND ONCE AGAIN, THE TIME IS 1225.

ALL RIGHT.

UM, SO

[II. Oath of Office]

HAVING BEEN CALLED THE ORDER, OUR FIRST ORDER OF BUSINESS TODAY, WE'LL BE FORMALLY TO CONFIRM OUR NEWEST BOARD MEMBER BY ASKING HIM TO TAKE THE OATH OF OFFICE.

SO, UM, MR. HARRIS, WHY DON'T WE GO TO THE PODIUM? SO THE WORLD CAN SEE THAT'S MY FOLKS.

I CAN DO THAT.

OKAY.

THIS IS YOUR OATH OF OFFICE.

ARE YOU READY? I'M READY.

I STATE YOUR NAME.

I MATT HARRIS, DO SOLOMNLY SWEAR, SOLEMNLY SWEAR THAT I WILL FAITHFULLY EXECUTE THE DUTIES, EXECUTE THE DUTIES OF THE OFFICE OF BOARD MEMBER FOR CAP, UH, FOR THE CAPITAL METRO TRANSPORTATION AUTHORITY AND THE OFFICE OF THE BOARD MEMBER OF THE CAPITAL METRO TRANSPORTATION AUTHORITY OF THE STATE OF TEXAS STATE OF TEXAS, AND WILL TO THE BEST OF MY ABILITY, THE BEST OF MY ABILITY PRESERVE, PROTECT, AND DEFEND, PRESERVE, PROTECT, AND DEFEND THE CONSTITUTION, CONSTITUTION AND LAWS OF THE UNITED STATES AND LAWS OF UNITED STATES AND OF THIS STATE AND OF THIS STATE.

SO HELP ME GOD.

SO HELP ME, GOD.

WELL, THANK YOU, SIR.

APPRECIATE IT.

WELL THAT WASN'T TOO BAD.

THE FUN HAS JUST BEGUN.

ALL RIGHT.

[III. Public Comment]

UH, LET'S SEE.

UM, NOW WE WILL, UH, TAKE ON TODAY'S PUBLIC COMMENT.

UH, CAN WE START WITH, UH, DARRYL CRLS? UH, W WE WANNA, WE WANT FOLKS TO SEE HOW IT'S DONE.

UM, HELLO, EVERYONE.

PUSH YOUR BUTTON.

TURN YOUR MIC ON THERE, SIR.

YEAH, THESE ARE GENTLEMEN OF THE BOARD KEPT METRO BOARD.

UH, MR. VILLIAN CHAIR VICE-CHAIR, UM, I'M HERE TODAY AND, UH, AND ABSENCE FOR THE PRESIDENT BRAND PAIN.

UH, THE AMALGAMATED TRANSIT UNION.

I'M THE VICE PRESIDENT.

UM, I WAS INVITED BY, BY MR. TOBOGGAN, UM, TO SPEAK ON SOME ISSUES THAT YOU, YOU, YOU GONNA HAVE, UH, PRESENTING HERE LATER ON WITH THE ADMINISTRATIVE, UH, POLICE CHIEF.

AND I JUST WANT TO GIVE MY OPINION ON IT.

I THINK THAT IS A BRILLIANT, UH, GREAT IDEA FOR CAPITAL METRO, UH, WHAT WE'RE EMBARKING ON, UH, FOR OUR SAFETY AND SECURITY, UH, FOR THE BUS OPERATORS AND, UH, MEMBERS OF THE PUBLIC COMING FROM AN OPERATOR STANDPOINT IN MY 20 YEAR CAREER, I'VE BEEN A VICTIM, UM, WHO HAS BEEN ASSAULTED ON THE, ON THE BUS.

AND I HAVE COME HERE MYSELF TO THE BOARD, UM, AND I'VE ASKED BEFORE TO ONE DAY CAP, METRO HAVE A POLICE AND HOW POLICE AT BUS STOPS OR RIDE ON THE BUS.

AND, UM, I THINK THAT IS A GREAT, GREAT TIME TO HAVE A POLICE FORCE.

I KNOW IT'S GOING TO TAKE TIME TO BUILD THAT AND THE ESTABLISHMENT AND IN, ON HIRING ALL THE, YOU KNOW, THE PEOPLE THAT YOU NEED.

SO I'M JUST, AGAIN, THANK YOU, CAPTAIN METRO BOARD, UM, SECURITY TEAM, MR. TOBOGGAN DID AN AWESOME JOB.

WE JUST MET ON AN ASSAULT COMMITTEE LAST WEEK.

HE EXPLAINED, GAVE US SOME DETAILS.

WHAT ABOUT, UH, TAKE FORTH, UM, IT'S, IT'S AN NICE FEELING AND I'M SURE ONCE EVERYTHING GETS ESTABLISHED, THE OPERATORS AND THE PUBLIC WILL, WILL TAKE NOTICE OF IT.

I APPRECIATE Y'ALL FOR WHAT Y'ALL DOING.

GOOD.

THANK YOU VERY MUCH.

I APPRECIATE IT.

UH, REVEREND DR.

DARRELL HORTON PUTTING BOTH OF THOSE TOGETHER, REVEREND END DOCTORS.

WELL, GOOD AFTERNOON TO THE CHAIR, TO THE ENTIRE BOARD.

UH, MY NAME IS DARYL HORTON, AND I'M HERE JUST TO PROVIDE MY SUPPORT AS WELL.

UM, AND TO ENCOURAGE YOU THAT I THINK

[00:05:01]

YOU'RE MOVING IN A GREAT DIRECTION AND HAVING THE SECURITY FORCE IN PLACE, NOT JUST FOR THE SAFETY OF THE DRIVERS AND THE OPERATORS OF CAP METRO, BUT JUST FOR THE PUBLIC.

AND ALSO WANT TO ENCOURAGE YOU THAT FROM THE INFORMATION I'VE RECEIVED AND FROM THE CONVERSATIONS I'VE HAD, I WANT TO APPLAUD YOU FOR INCLUDING THE COMMUNITY IN MAKING THIS DECISION.

THAT IT'S NOT SOMETHING THAT YOU'VE DONE IN A VACUUM, BUT YOU'VE ALLOWED THE PEOPLE TO PROVIDE INPUT ON WHO SHOULD GIVE LEADERSHIP TO THIS FORCE AND WHAT IT SHOULD LOOK LIKE, BECAUSE I DON'T HAVE TO SUGGEST OR TELL YOU THAT WE ARE LIVING IN PERILOUS TIMES WHERE PEOPLE AND LAW ENFORCEMENT DON'T ALWAYS SEE EYE TO EYE.

AND SO INSTEAD OF THIS, BECOMING SOMETHING THAT THE PUBLIC SHOULD BE AFRAID OF, IT SHOULDN'T BE SOMETHING THAT THE PUBLIC CAN EMBRACE AND KNOW THAT IT IS FOR THEIR SAFETY AND FOR THEIR BETTERMENT.

AND SO, AGAIN, I JUST STAND HERE TO SHARE MY, UH, SUPPORT FOR WHAT YOU'RE DOING AND ENCOURAGE YOU TO CONTINUE TO ALLOW THE PUBLIC, TO PROVIDE INPUT, CONTINUE TO BE VERY TRANSPARENT AND VISIBLE IN WHAT YOU'RE DOING WITH THIS PROCESS.

AND I THINK THAT THE COMMUNITY WILL PROVIDE THE SUPPORT THAT NEED.

AND SO AGAIN, JUST WANTED TO SAY THANK YOU FOR WHAT YOU'VE DONE TO THIS POINT AND KNOW THAT YOU DO HAVE MY SUPPORT.

SO THANK YOU CHAIR.

I APPRECIATE THE OPPORTUNITY.

THANK YOU, SIR.

THANK YOU FOR COMING OUT TODAY.

NOW I HAVE A QUINCY DUNLAP AS THE NEXT PERSON IS QUINCY IN THE AUDIENCE.

OKAY.

DON'T SEE HIM, BUT IF HE DOES MAKE IT HERE BEFORE THE COMMENTS ARE OVER, WE WILL BRING HIM UP AT THAT POINT.

UM, NEXT ON MY LIST IS, UH, SHERRY TAYLOR.

THANK YOU.

TRISH PAVILION, UM, MEMBERS OF THE BOARD, UM, I'M UPDATING TODAY, UH, AT THE HALF OF, YES, WE HAVE ANOTHER MISS MS. TAYLOR.

WHO'S SIGNED UP FOR PUBLIC COMMENT.

SO WE'RE GOING TO LET HER GO.

SURE.

SORRY.

THAT'S ALL RIGHT.

IT'S RIGHT HERE TO THE MIC AND YOU HAVE GOOD AFTERNOON.

MY NAME IS SHERRY LYNN TAYLOR.

I, UH, HAVE A DIFFERENT NAME.

SOPHIA SOPHIE.

I'LL BE RIGHT.

GOOD AFTERNOON.

MY NAME IS SHERRY TAYLOR.

I'M HERE TO SPEAK ABOUT OUR BUS ROUTE, UH, 3 35.

WE FEEL THAT THE BUS 3 35, IT COMES TO MUELLER IS A WONDERFUL JOB TO SUPPORT THE MUELLER BUSINESSES.

OR WE WOULD LIKE TO EXTEND THAT ROUTE ALONG BARBARA JORDAN, ALL THE WAY TO ONE BLOCK WEST OF LANCASTER THAT WOULD ALLOW THOSE WHO RIDE THE BUS TO GO DOWN WITHOUT THEIR CAR OR UNDERAGE DRIVERS TO RIDE THE BUS DOWN TO BEST BUY STAPLES FIVE AND BELOW.

CAN'T GET THERE NOW BECAUSE THE BUS TURNS TO 51ST STREET AT THE PERFORMING ARTS CENTER.

SO WHO DOES IT SERVE IF THERE'S NOT AN EVENT GOING ON AT THE PERFORMING ARTS CENTER? SO WE WOULD LIKE IT TO BE EXTENDED? UM, I THINK IT WOULD BE A TREMENDOUS LINK WITH THE WESTIN AS IT IS FROM WALMART TO GET TO BERKMAN AND BARBARA JORDAN, AND THEN BE ABLE TO GO TO ANOTHER WALL AND MUELLER SAVE OUR MUELLER BUSINESSES AND, UH, SAVE US FROM WALKING IN THE HEAT OR THE WET OR YOU PURCHASE SOMETHING.

YOU DON'T WANT TO DRAG IT BACK FOUR BLOCKS BECAUSE THE BUS JUST DOESN'T GO THAT FAR.

SO IT USED TO GO ALL THE WAY THROUGH 9 35, THE IN FRONT OF DROVE, BUT THEN, UH, THE, THE ROUTE WAS CHANGED WHEN THE FRONTAGE ROAD WAS STOPPED.

SO NOW THAT WE KNOW HOW WE WANT THE TRAFFIC FLOW TO COME ONLY INTO MUELLER, BRING ALL THOSE BUSINESSES, ALL THOSE WONDERFUL SHOPPERS, BUT WE DON'T WANT THEM TO HAVE TO MISS OUT ON BEST BUY AND SUCH IS THAT, UM, I HAD SOME OTHER THINGS I WOULD LIKE TO MENTION AS WELL.

UM, I WAS JUST ON THE BUS.

THIS IS THE BEST TAXI IN TOWN.

I LEFT MY APARTMENT, UM, FIVE MINUTES TO 11, AND I GOT HERE IN TIME FOR THIS EVENT.

SO I WANT TO TELL YOU, I APPRECIATE Y'ALL, BUT I HAVE HAD AN INCIDENT EVEN THROUGH YESTERDAY OF BEING PASSED UP.

SO WHEN I SAY THIS, CAN I TURN THIS TO THE AUDIENCE? YES, MA'AM WHEN I ASKED FOR THE EXTENSION, UM, WHEN I ASKED FOR THE, AND I ASKED FOR THE EXTENSION OF THE BUS TO THE PASSENGERS, I'M SAYING, WHAT IS IT THAT MAKES YOU FOR THE BUS DRIVER TO LET YOU ON THE BUS? I JUST HAVE, I JUST HAPPENED TO HAVE WRITTEN A POEM BECAUSE I USE POETRY AS A TOOL.

THIS IS, UH, MY PASTOR'S DAUGHTER, AND SHE USES POETRY AS A TOOL FOR RECOVERY.

SO

[00:10:01]

I WROTE ABOUT MY EXPERIENCE IN GETTING PASSED UP ON THE BUS.

EVIDENTLY COMMON SENSE DOES NOT NATURALLY FLOURISH AND EVERYONE'S FAMILY TREE, WEDNESDAY 18, MAY I TRAVELED ON THREE BUS ROUTES TO ARRIVE FOR ACUPUNCTURE TREATMENT APPOINTMENT, ESPECIALLY PRESCRIBED FOR ME.

IT WAS JUST TOO HOT OUTSIDE TO ATTEMPT TO ATTEND MY APPOINTMENT.

BUT THOSE PINPOINTS EACH WEEK DO MORE FOR ME, MY PAIN, THEN THAT STINKY APPOINTMENT APPOINTMENT APPOINTMENT.

ANYWAY, I'M TRYING TO RUN ACCOMPANIED BY MY WHEELCHAIR FRIEND.

WE TOOK BUS 3 35 NORTH TO BUS, 10 NORTH TO ROUTE 3 37.

THE AIR CONDITIONING, CALM VOICE OF THE ACUPUNCTURIST.

AND THE TIME SPENT WITH THE NEEDLES WAS A FIRST CLASS TRIP TO HEAVEN.

AFTERWARDS, MY BRAIN QUESTIONED ME AS I LEFT PEOPLE'S COMMUNITY CLINIC TO CATCH THE BUS AND ALL OF THIS HEAT AND BRAIN SHOUTED CALL A TAXI YET.

I FOUND MYSELF PURCHASED ON THE BUS STOP SEAT ONE EASTBOUND 3 37 PASSED ME BY.

SO AFTER 35 MINUTES LATER, I BOARDED THE NEXT.

BUT THEN THE BENEFITS OF THE ACUPUNCTURE SESSION WAS HAD DEPARTED AS MY 1727 BRIARCLIFF ROAD SESSION HAD THE PARTIES, EXCUSE ME.

AT 9 1, 1 HEAT EXHAUSTION SEQUENCE OF EVENTS HAD JUST GOT STARTED.

SO, UM, ECONOMICALLY INFLUENCED THE TRAVELERS, KNOW THAT CAP METRO BUS SYSTEMS IN AUSTIN, TEXAS COMBINED COMFORTS OF TEMPORARY HOUSING AND TRANSPORTATION, TIMELY NETWORKS OF BUS DRIVERS, TRAFFIC PATTERNS, STRATEGIC NEGOTIATIONS OF INTERSECTIONS, WEATHER AND FLUCTUATING COMMUTER POPULATIONS ON CERTAIN ROUTES CAN INFLUENCE SAFE ARRIVAL AT EACH DESTINATION PUBLIC SCHOOL STUDENTS RIDE FREE WHILE DISABLED AND SENIOR CITIZENS WITH CAP.

METRO CAN CLIMB BOARD WITH A DISCOUNTED RATE AND FREQUENT FLIGHT, FREQUENT RIDERS RATHER PURCHASE AFFORDABLE DAILY, WEEKLY, AND MONTHLY BUS TICKETS THAT EXPIRED ACCORDING TO THE DISPLAY PRINTED DATE, THE SHELTER FROM RAINS, NO TRAFFIC CRIME, MRS. TAYLOR, I HATE TO INTERRUPT YOU, BUT THE TIME HAS EXPIRED.

I WANTED TO BE RESPECTFUL AND LET YOU GET TO THE END.

IF YOU'VE, IF YOU CLOSE, WE CAN, WE CAN, BUT, UH, WE'VE GOT A COUPLE MORE, FEW MORE FOLKS WE NEED TO TALK.

OKAY.

WELL, I JUST WANTED TO SAY THAT THERE ARE SOME POSITIVES ABOUT RIDING CAP METRO, AND THAT I USED POETRY TO JUST TO EXPRESS THAT.

AND I WOULD LIKE TO ENCOURAGE ALL THE COMMUTERS TO DO THINGS THAT ARE PLEASANT TO HELP THE BUS DRIVERS HAVE A NICER DAY, BUT I DO WANT TO EMPHASIZE IT.

THE BUS DRIVERS WHO DON'T LET YOU OWN THE BUS CAN END UP HAVING LIKE MYSELF BEING HOSPITALIZED FROM THE 19TH OF MAY THROUGH JUNE 3RD, JUST BECAUSE WOULDN'T STOP.

SO I WILL GET MY REPORTS AND I DID REPORT THE THREE INCIDENCES, AND I GUESS I'LL GET MY REPORT AND FIND OUT WHAT HAPPENED WITH THOSE DRIVERS.

SO, SO IF WE CAN MAKE SURE THAT WE DOCUMENT THIS PROPERLY, UH, YOU CAN WORK WITH ED AND ED WILL HELP YOU.

WALTER FROM MY OFFICE WILL, IS WALTER MUSE FROM MY OFFICE AS WELL.

UH, I WILL MAKE SURE IF, IF WE CAN HAVE A COPY OF THE POEM, WE CAN MAKE SURE THAT IT'S IN THE REALM OF YOUR POEM.

OH, SARAH LOVE MAKE SURE THAT THIS IN THE RECORD DIDN'T MEAN TO RUSH YOU, BUT NO, NO PROBLEM.

I JUST, UH, YOU KNOW, AT KAREN WAY.

YES, MA'AM THANK YOU FOR COMING DOWN AND PRESENTED TO THE BOARD TODAY.

THANK I JUST WANT TO SAY I AM A VETERAN AND, AND UT AND ACC.

WE DEPEND ON THOSE BUSES.

SO WE JUST CAN'T LET BUS DRIVERS PASS US UP.

IF WE'RE STANDING THERE, IT'S JUST NOT RIGHT.

YES.

MA'AM.

UM, I JUST HAD A QUICK QUESTION.

AND MAYBE FROM MS. WATSON DID, UH, I WANT TO MAKE SURE WE UNDERSTAND THE REQUEST FOR THE EXTENSION.

UM, I'M LOOKING AT THE MAP AND I'M NOT QUITE CERTAIN WHERE SHE WAS REQUESTING WHERE YOU, CAN YOU, ARE YOU AWARE OF WHAT SHE WAS REQUESTING? I WANT TO MAKE SURE WE TAKE A LOOK AT IT.

YEAH.

I'M FAMILIAR WITH THE AREA AND UNDERSTAND THAT THE REQUEST IS TO GET CLOSER TO THE SHOPPING AREA THAT INCLUDES THE BEST BUY.

AND WE'LL DEFINITELY TAKE A LOOK AT THAT INTO THE LAST POSSIBLE LIGHT WHERE THE BUS CAN TURN RIGHT, AND GO BACK TO 50 VIRTUALLY.

AND THAT'S LIKE LACK OF PASCALINE CATHETER AT STARBUCKS.

THAT'S A LOT OF PEOPLE WHO LOVE TO SHOP AND WE COULD GET THAT YOUR BUSINESS.

WE GET THAT BUS CHANGE THAT.

SO MS. WATSON, CAN YOU JUST LET US KNOW WHAT YOU, WHAT YOU ALL DETERMINED? SORRY.

I THINK THE OTHER THING THAT IF SHE IS GOING TO HAVE MEDICAL ISSUES ADDRESSED AND WHAT NOT, UM, MAYBE WE SHOULD ALSO TALK ABOUT METRO ACCESS TO HER.

AND, AND IF THIS AREA IS WITHIN A PICKUP AREA, UH, THAT SHE'D BE AWARE OF THAT AS WELL.

SO, AND I JUST WANT TO ADDRESS THAT I DID APPEAL TO

[00:15:01]

METRO ACCESS AND MY DOCTORS WROTE LETTERS AND EVERYTHING.

BUT WHAT HAPPENS IS I WAS TOLD THAT THE OCCUPATIONAL THERAPIST THAT IS HIRED BY Y'ALL GETS TO INTERVIEW PEOPLE WHO WANT METRO ACCESS.

WELL, THAT'S INSIDE OF A ROOM LIKE THIS.

THAT'S GOT PAINT ON THE WALL TO FACILITATE LIKE YOU'RE DOWNTOWN AND THEY GOT A FAKE BUS OVER HERE.

AND THEN SHE SEES HOW YOU MOVE AROUND, BUT THAT'S NOT THE SAME AS NEGOTIATING OUT IN THE HEAT.

AND SO I WAS DENIED AND I WAS, I APPEALED AND I WAS DENIED AGAIN.

SO LET'S LOOK, LET'S LOOK AT THE RECORD.

ALL RIGHT, RIGHT.

THANK YOU.

ALL RIGHT.

UH, STEPHANIE WEB HI, I'M ONCE IN AUSTIN, CHRONICLE LEE LEFFINGWELL ACCUSED ME OF SAYING THAT THERE WERE EMPTY BUSES IN THE CITY OF AUSTIN, AND HE CONDESCENDINGLY SAID BUSES WERE FULL.

THIS FORMER MAYOR BASICALLY HAS PROBABLY NEVER BEEN IN A BUS IN WEST AUSTIN BECAUSE I NOW UNFORTUNATELY LIVING IN, IN WEST AUSTIN AND BASICALLY I SEE EMPTY BUSES ALL THE TIME.

THE REASON I CAME TODAY IS BECAUSE ONE OF MY COLLEAGUES WITH, UH, THE PROJECT CONNECT EQUITY ASSESSMENT TOOL BASICALLY HAS MADE THE SAME OBSERVATION THAT I HAVE ABOUT HOW PA, UH, HOW PUBLIC TRANSPORTATION AND ENVIRONMENTAL RACISM HAS BEEN BEING WEAPONIZED BY WEST AUSTIN TO INSTIGATE RACIAL VIOLENCE AGAINST EAST AUSTIN.

BASICALLY YOU COULD START WITH THE FACT THAT EAST AUSTIN WAS DESIGNATED AS THE DESIRED DEVELOPMENT ZONES THAT PEOPLE COULD TEAR UP NEIGHBORHOODS AND GET INCOME PROPERTIES.

THEN YOU COULD CONTINUE WITH THE REALITY THAT WEST AUSTIN FAILS TO MAINTAIN NEIGHBORHOODS THAT ARE ACCESSIBLE TO PUBLIC TRANSPORTATION, AND THAT ARE AFFORDABLE.

AND I KNOW THIS BECAUSE NOT ONLY DO I LIVE IN WEST AUSTIN, I WAS JUST ON JEFFERSON AND HARRIS.

ONE OF THE MOST EXPENSIVE NEIGHBORHOODS, BASICALLY DOWNTOWN, NO BUS ROUTES.

AND FINALLY, WHENEVER YOU GO TO A COMMUNITY ENGAGEMENT EVENT IN WEST AUSTIN, THE RESIDENTS CONSTANTLY NEED TO BE PROMISED THAT THEIR LIFESTYLES WON'T CHANGE.

EVEN THE, EVEN THOUGH WE'VE ALL SAID, LIFESTYLES NEED TO CHANGE FOR THE ENVIRONMENT TO BE HELPED.

BASICALLY IN THE CITY OF AUSTIN, WE KEEP BEING TOLD THAT EQUITY TAKES TIME, BUT WE CAN'T WAIT TO BOARD UP AND TEAR UP AFFORDABLE HOUSING IN NEIGHBORHOODS QUICKLY ENOUGH.

THE ONLY PEOPLE WHO DON'T HAVE TO WAIT ARE PEOPLE WHOSE YOU WANT TO PROTECT.

AND I REMEMBER A PARTICULARLY EGREGIOUS AND DISGUSTING EVENT WHEN I WENT TO THE COMMUNITY DEVELOPMENT COMMISSION WITH THE CITY OF AUSTIN AND A COMMISSIONER DARE TO SAY THAT IT WAS ACCEPTABLE TO GET A BIPOD REPRESENTATIVE FOR A PREDOMINANTLY WHITE COMMUNITY SO THAT WE COULD PROTECT A WEST AUSTIN NEIGHBORHOOD, EVEN THOUGH PEOPLE WERE TEARING UP EAST SAAS AND NEIGHBORHOODS.

OF COURSE, AFTER I POINTED THAT OUT IN PUBLIC, THE EQUITY ASSESSMENT TOOL PROMPTLY WENT TO LEGAL AND PEOPLE THEN DECIDE AFTER WHICH POINT THE CITY COUNCIL LAVISHLY TOOK CREDIT FOR ALIENATING.

ALL OF US, BASICALLY WEST AUSTIN, ISN'T ON THE BUS.

SO WHY DO WE THINK THEY'LL RIDE TRAINS? THE ONLY BUSES THEY CONSISTENTLY RIDE ARE THE COMMUTERS.

AND WITH LIMITED THINGS, WE'RE NOT RESPONSIBLE FOR A PARTY FOR WEST AUSTIN.

THEY MIGHT NOT NEED THE BUSES, BUT THE SERVICE WORKERS AND THE DELIVERY FOLKS WHO DO THEY NEED TO HAVE THE ABILITY TO SEE BEHIND WHAT THEY NEED.

THANK YOU.

THANK YOU.

ALL RIGHT.

UM, IF WE SEEN QUINCY DUNLAP YET FEES THAT HERE, THEN WE WILL GO TO OUR REMOTE REQUESTS HAS BEEN OFFERED ONLINE.

OKAY.

SO BEN OFFERED.

IT'S NOT ONLINE.

UH, WHAT ABOUT ZENOBIA JOSEPH? MS. JOSEPH, ARE YOU WITH US? THANK YOU, MR. EASTON.

THANK YOU, MR. CHAIR AND MEMBERS.

I'M GOING TO NO, BE JOSEPH.

I JUST WANT TO MAKE A FEW COMMENTS AS IT RELATES SPECIFICALLY TO TITLE SIX OF THE CIVIL RIGHTS ACT OF 1964, WHICH PROHIBITS DISCRIMINATION BASED ON RACE COLOR, NATIONAL ORIGIN TITLE SIX IS MENTIONED 103 TIMES IN THE 307 PAGE BOARD PACKET TODAY.

I JUST WANT TO READ FOR THE RECORD, THE DEFINITION OF DISCRIMINATION THAT WAS MENTIONED IN THE JUNE 15TH, 2022,

[00:20:01]

AUSTIN TRANSIT PARTNERSHIP MEETING, QUOTE DISCRIMINATION REFERS TO ANY ACTION OR INACTION, WHETHER INTENTIONAL OR UNINTENTIONAL IN ANY PROGRAM OR ACTIVITY OF A FEDERAL AID RECIPIENT.

SUBRECIPIENT OUR CONTRACTOR THAT RESULTS IN DISPARATE TREATMENT, DISPARATE IMPACTS ARE PERPETUATING THE EFFECTS OF PRIOR DISCRIMINATION BASED ON RACE, COLOR, OR NATIONAL ORIGIN ON POST THAT'S FROM FEDERAL TRANSIT ADMINISTRATION, CIRCULAR 47 0 2 0.1 B, WHICH IS DATED OCTOBER 1ST, 2012, CHAPTER ONE DASH TWO.

I MENTIONED THAT MR. CHAIR, BECAUSE I DO RECOGNIZE THAT YOUR AUGUST, 2022 SERVICE CHANGES SPECIFY THAT YOU DO NOT NEED A TITLE, SIX SERVICE EQUITY ANALYSIS.

HOWEVER, THAT DOES NOT MEAN THAT IT IS OKAY TO CONTINUE TO MAINTAIN DISCRIMINATION AND SEGREGATION ON BUS ROUTES THAT ARE NOT THE U S 180 3.

AND SO OUR COUNCIL MEMBER KITCHEN IS CONCERNED ABOUT, WELL, 3 35 EXTENSION.

I WOULD ASK YOU TO RECOGNIZE THE NEED TO EXTEND RALPH 3 92, THAT TO THE ARBORETUM TARGET TERMINUS TODAY ON YOUR AGENDA, YOU ARE ACTUALLY CONSIDERING ONE SEED WIVES FOR THE LOW RIDERSHIP WHITE ROUTES IN SOUTHWEST AUSTIN, ROUTE 30 IN 19 FIVE AND SIX.

AND WHILE SIX DOES TRAVEL TO TANNEHILL AND WEBER ADVIL, IT LEAVES OUT THE 0.8 MILE WALK TO CRAIG WOOD WHERE BLACK PEOPLE WAIT 60 MINUTES.

IT IS DISCRIMINATORY TO TELL THE INDIVIDUALS WHO HAVE BEEN WAITING 60 MINUTES SINCE 2018, JUNE 3RD, 2018, THAT MID 2023 IS WHEN YOU'LL CONSIDER 30 MINUTES HEADWAY TO ROBERTO GONZALEZ RESPECTFULLY IT'S TIME FOR HIM TO RETIRE.

INTEGRITY IS IN YOUR CODE OF ETHICS.

AND SPECIFICALLY HE CALLED ROUTE 3, 3, 9.

NEW.

IT IS SIMPLY A RESTORED NUMBER FROM SERVICE PLAN 2020 IN 2010.

YOU WILL ALSO SEE ON YOUR AGENDA THAT YOU ARE CONNECTING ROUTE TWO AND 17.

IF YOU CAN CREATE ONE SEAT RIGHT IN THE CENTRAL AREA, THEN SURELY YOU CAN RESTORE A ROUTE IN NORTHEAST AUSTIN.

AND I WOULD ASK YOU TO RECOGNIZE THE NEED FOR PICKUP TO RUN FROM SAMSUNG TO APPLE.

EAST-WEST RIGHT NOW YOU HAVE NO CONNECTIVITY NORTH OF US, 180 3, BUT YOUR FYI 2022 BOARD PACKETS SPECIFIED MORE FREQUENT, MORE RELIABLE, BETTER CONNECTED ON PAGE ONE 90.

I WANT TO STATE MY OPPOSITION TO CROSSMARK AND ASSOCIATES THAT'S ITEM NUMBER THREE, THE $600,000 CONTRACT, WHICH IS WITH WILMATA.

IT'S A COOPERATIVE CONTRACT WITH RANDY CLARK FUTURE HOME.

BUT AS YOU ARE REALLY AWARE OF THE WASHINGTON METROPOLITAN AREA, TRANSIT AUTHORITY DID ACTUALLY GIVE ME A TWO RESPONSES.

THE 23RD OF MAY AND 26TH OF MAY ACKNOWLEDGING THAT I SENT MY REQUEST FOR THEM TO RESCIND HIS 400 $8,500 CONTRACT IN PART SIX IN HIS AVERSION TO BLACK PEOPLE RECORD ENDED UP NEEDING.

I WOULD SAY THE LACK OF INTEGRITY.

I WANT YOU TO BE AWARE AS WERE AS WELL THAT YOUR BACKUP MATERIAL DOES NOT MENTION THAT CROSSMARK AND ASSOCIATES WAS IN THE BOARDROOM IN 2017 WHEN FORMER VICE-CHAIRS SILAS STATED THAT SHE WOULD NOT CONSIDER A BLACK MALE FOR THAT POSITION OF CEO, THEY ARE BIASED.

I WANT YOU TO RECOGNIZE THAT THEY ALSO GAVE 50,000 TO THE POLITICAL ACTION COMMITTEE MOBILITY FOR ALL ON SEPTEMBER 24TH, 2020, AND THEN MOBILITY FOR ALL LIVES OF BLACK PEOPLE.

A Z I K SO BIASED BECAUSE THEY INTERVIEWED RANDY CLARK WHEN HE WAS AN AMERICAN PUBLIC TRANSPORTATION ASSOCIATION EMPLOYEE AND GREG MOSER.

THE RECRUITER IS THE PERSON WHO RECOMMENDED HIM FOR THE CEO POSITION.

I JUST WANT TO CLOSE BY SAYING SPECIFICALLY THAT YOU HAVE WE HAD BLOCKED STOP CHINATOWN TO CVS PHARMACY.

AND I WOULD JUST ASK YOU TO RECOGNIZE ME TO MOVE.

THAT'S NOT BY SAYING THAT'S CRAZY.

YOU WILL SEE THAT THE SAFETY OFFICER HAS THAT IN A RAISED THE $170,000 TO 201,000 AND RESPECTFULLY MR. CHAIR, I WOULD JUST ASK YOU TO RECOGNIZE THE NEED TO NOT JUST TALK ABOUT SAFETY, BUT TO MOVE THE MID-BLOCK STOP, BECAUSE IT DOES NOT COST CAPITAL METRO, ANYTHING THAT MOVES TO BREAKER AND NORTH LAMAR BY THE CVS WALLACE.

AND I

[00:25:01]

WOULD JUST ASK MR. GARDNER, HEY MOM, I NEED TO SAVE LIVES.

IF YOU HAVE ANY QUESTIONS, I'LL GLADLY ANSWER THEM AT THIS TIME.

NO QUESTIONS.

THANK YOU VERY MUCH.

ALL RIGHT.

HAS MR. DUNLAP MADE IT IN? I DON'T SEE HIM.

SO THIS IS GOING TO CONCLUDE OUR PUBLIC COMMENT UNLESS THERE'S SOMEONE ELSE.

OH, WE DO HAVE ANOTHER PERSON WHO CAME INTO THE ROOM.

UM, MR. UH, OR IS IT, UM, MALERA FOR, UH, FRANCISCO MALARIA.

ALL RIGHT.

ALL RIGHT.

THANK YOU FOR THE REMINDER.

GOOD MORNING.

MY NAME FRANCISCO ROSA.

I JUST WANT TO SAY, YOU KNOW, I WAS ASSAULTED TO RECEIVE MONEY ON THE BUS AND I WOULD LIKE TO HAVE A MORE SECURITY ON THE BUS.

AND, UH, ME, I SAID, NO, I'M THE DRIVER.

YOU KNOW, WE DON'T SEE THAT WHEN SOMETHING LIKE THAT, HAVING NOBODY COME TO OUR HELP OR WHILE WE HAVE IT, JUST WHAT THE DISPATCH SAID, UH, YOU KNOW, UH, UH, GIVE ME THE DISCRETION OR GIVE ME WHO IT IS, BUT WE CAN, WE CAN NOT DO THAT BECAUSE EVERYBODY FITS THE DESCRIPTION.

YOU KNOW, WE WANT TO SEE ACTIONS.

WE WANT TO SEE PURITY TO GO THERE AND I RIGHT AWAY SEND, YOU KNOW, LIKE YOUR ALL SUPERVISOR TO SEE WHAT'S GOING ON, YOU KNOW, AND I'M LETTING HIM KNOW THAT I THINK WE NEED TO TRAIN, UH, RADIO DISPATCHES BECAUSE THEY TAKE TOO LONG TO THINK HELP TO US.

OKAY.

THAT'S WHAT I HAD SAY ON BEHALF OF OTHER DRIVERS.

THANK YOU VERY MUCH FOR MAKING YOUR PRESENTATION TODAY.

UH, IS THERE ANYBODY ELSE WHO, UM, WANTED TO ADDRESS THE BOARD THAT, THAT, UH, IS IN THE THAT'S IN THE ROOM.

OKAY.

WANTED TO MAKE SURE.

OKAY, SO WE, OKAY.

SO WITH, WITHOUT HAVING ANYONE TO, UM, RAISE YOUR HAND TO MAKE PUBLIC COMMENT, WE WILL, UH, WE WILL CLOSE THE PUBLIC COMMENT SECTION,

[IV. Advisory Committee Update]

AND NEXT WE'RE GOING TO HAVE OUR, UH, C SAC AND ACCESS BOARD ADVISORY COMMITTEE REPORTS.

MS. PAR, UH, WOULD YOU KICK THOSE OFF FOR US PLEASE? UH, GOOD AFTERNOON, CHURCH CIVILIAN, UM, VICE-CHAIR KITCHEN, PRESIDENT WATKINS AND BORDER, UM, AND BOARD MEMBERS.

MY NAME IS .

I'M THE COMMUNITY ENGAGEMENT MANAGER FOR CAP METRO AND THE STAFF LIAISON FOR THE ADVISORY COMMITTEES.

I'M HERE TO GIVE YOU THE JUNE COMMITTEE UPDATES FOR SEASICK AND ACCESS.

UM, AND ALSO LET YOU KNOW THAT WE WILL HAVE A PEACE SAC MEETING THIS WEDNESDAY.

UM, I'M ALSO HERE WITH CHAIR TAYLOR FROM C SAC.

UM, CHAIR HUNT CAN NOT BE WITH US TODAY, BUT I HAVE THE, UM, OVERVIEW OF WHAT WAS DISCUSSED IN ACCESS.

UM, SO I'LL START WITH THE UPDATES AND THEN I'LL PASS IT ON TO CHAIR TAYLOR, UM, THIS MONTH FOR ACCESS AND SEE SAC.

UM, WE MET JUNE 1ST AND EIGHTH, UH, RESPECTIVELY.

UH, WE RECEIVED AN INTRODUCTION, UM, BY MS. WATKINS ON HER NEW ROLE, UM, AND JUST THE TRANSITION TO BOTH COMMITTEES.

UM, ALSO, UH, KEVIN CONLIN CAME AND SPOKE ABOUT THE 2023 PROPOSED BUDGET.

UH, ROBERTO GONZALEZ DID AN UPDATE ON AUGUST SERVICE CHANGE, UM, AND ANDREW MURPHY, UM, ALSO HAD AN UPDATE ON E FLEET BUSES ACCESS HAD TWO SEPARATE PRESENTATION.

ONE WAS FROM THE CAC FROM, UH, THE CHAIR TO TRY TO RECRUIT SOMEONE TO REPRESENT FROM ACCESS TO THE CAC AND ALSO FROM METRO BIKE BY CHAD BALLANTINE.

UM, THAT'S IT FOR THE TWO COMMITTEES.

UM, I JUST, THE P SAC UPDATE IS THAT WE WILL HAVE A MEETING THIS WEDNESDAY.

WE WILL HAVE THE AGENDA AND ALL, UM, COMMITTEE MATERIALS ON OUR WEB PAGE.

UM, AND THAT WILL BE AT 11:00 AM.

I BELIEVE THIS WEDNESDAY WITH, UM, GARDNER TABLE.

I WILL PASS IT ON NOW TO CHAIR TAYLOR FOR ANY ADDITIONAL C-SAT NOTES.

AND I'M HERE.

IF YOU GUYS HAVE ANY QUESTIONS, THANK YOU, EDNA.

UM, GOOD AFTERNOON BOARD MEMBERS OF KENT METRO.

UM, AS I MENTIONED, WE HAD AN UPDATE ON BUDGET DEVELOPMENT, AS WELL AS THE EAST BUS FLEET AND AUGUST SERVICE CHANGES.

UM, I WOULD ASK THAT THE BOARD AND GOING FORWARD, UM, CAT METRO WORK TO BETTER COMMUNICATE, UM, TRANSPARENCY IN TERMS OF RESTORATION OF SERVICES AND ONGOING CHALLENGES THAT THEY'RE FACING, UM, ESPECIALLY WITH REGARDS TO SERVICE LEVELS ON SPECIFIC ROUTES.

UM, I REALIZED THAT, UM, WE'RE STILL DEALING WITH COVID STAFF SHORTAGES, UM, SUPPLY CHAIN ISSUES.

AND THESE HAVE ALL BEEN MENTIONED, UM, PREVIOUS

[00:30:01]

CONVERSATIONS, UM, WITH ROBERTA GONZALES, WITH OTHER MEMBERS OF CAP METRO AND SEESAW MEETINGS.

UM, BUT SOME OF THE ISSUES ARE STILL PRESENT AND ONE OF THEM IS MAINTAINING SORT OF CONSISTENT CONVERSATION AND TRANSPARENCY WITH THE COMMUNITY.

UM, I WOULD MENTION THAT THERE'S A AUSTIN MONITOR ARTICLE OUT IN MAY THAT SPECIFIED THAT THERE HAD BEEN 156 NEW HIRES ACROSS, UM, ACROSS OPERATORS AND MAINTENANCE FLEET TEAMS. UM, AND YET WE'RE STILL TALKING ABOUT THERE BEING STAFF SHORTAGES, SHORTAGES ON BUSES BEING ONE OF THE REASONS WHY WE HAVEN'T RESTORED SERVICE FULLY.

UM, AND THAT'S AN ISSUE TO ME, RIGHT.

UM, IT'S ALSO AN ISSUE TO OUR RIDERS WHEN WE'RE STILL REDUCING SERVICE LEVELS ON CROSSTOWN CONNECTORS, LIKE THE 3 35, UM, WHERE, WHEN WE TALK ABOUT CAPRI MAP, WE TALKED ABOUT INCREASING THE NUMBER OF TRANSFERS IN ORDER TO PROVIDE A BETTER SERVICE LEVEL OF PROCESS, OUR SERVICE AREA.

WHEN YOU REDUCE THAT SERVICE LEVEL, WE NEED REDUCED FREQUENCY ON AN EAST-WEST ROUTE OR EVEN A NORTH SOUTH AROUND FOR THAT MATTER.

YOU'RE HAVING AN IMPACT, NOT JUST ON THAT ONE ROUTE, BUT ALSO ON PEOPLE WHO USE THAT TO CONNECT ACROSS THE CITY.

UM, SO I WOULD ASK THAT, YOU KNOW, REALIZING THAT THERE ARE THESE CHALLENGES THAT WE AT LEAST MAINTAIN TRANSPARENCY ON OUR COMMUNICATIONS AND THAT WE'RE NOT OVER PROMISING.

UM, ONE OTHER THING I'LL MENTION IS THAT C-SAT WILL BE IN RECESS FOR JULY.

AND SO THERE WON'T BE AN UPDATE FROM US, UM, IN JULY.

UM, AND LASTLY, I'D ASKED THE BOARD MEMBERS WHO HAVE A VACANCY ON SEASIDE WORK BACK WITH, UM, AN, A POWER WHO WILL BE REACHING OUT TO YOU FOLKS LATER ON TO MAKE SURE THAT WE GET THOSE FOLKS, THOSE SEATS FILLED SO THAT WE HAVE GOOD ATTENDANCE AND THAT WE'RE ABLE TO MAINTAIN FORUM FOR A MEETINGS WITH THAT.

UM, I'M HAPPY TO ANSWER ANY QUESTIONS, ANY QUESTIONS ON BOARD MEMBER KITCHEN? UH, YES.

I WAS CURIOUS, UM, HOW MANY VACANCIES DO WE HAVE ON C-SECTION OR DO WE HAVE VACANCIES DOWN? I THINK THAT'S WHAT YOU MIGHT'VE BEEN SAYING.

YES.

I BELIEVE THERE ARE AT LEAST TWO VACANCIES THAT I KNOW OF.

UM, I BELIEVE ONE IS A SEAT FOR BECKY ROSS AND ANOTHER IS NOT LISTED ON THE WEBSITE AS A VACANCY, BUT LYNN REALLY, UM, MOVED, I BELIEVE FOUR OR FIVE MONTHS AGO AND IS STILL LISTED AS A COMMITTEE MEMBER.

UM, AND WE HAVE ONE OTHER ONE THAT IS POTENTIALLY A VACANCY, UM, MR. MANOJ, WHO HAS NOT COME TO MEETINGS.

SO I THINK WE HAVE THREE THAT WE'RE TRYING FILL.

UM, AND WE'RE PLANNING TO USE JULY SINCE WE DON'T HAVE COMMITTEE MEETINGS TO TRY TO RECRUIT, UM, KIND OF A SOCIAL MEDIA CAMPAIGN, EMAILS, NEWSLETTERS, DIRECT, UM, LIKE A REALLY STRONG EFFORT IN JULY TO GET YOU NOMINATIONS, HOPEFULLY BY THE END OF JULY OR MID AUGUST, AND THEN SOMEBODY FOR THOSE SEATS.

SO WHO ARE THE, UM, WHICH BOARD MEMBERS SEATS ARE THOSE? UM, SO THERE IS ONE FOR BECKY ROSS OR MEMBER ROSS.

UM, I BELIEVE ONE IS, UH, FROM BOARD MEMBER POOL.

UM, AND THEN I DON'T HAVE MR. MENEZ, BUT I THINK WE JUST NOMINATED HIM TERRY MITCHELL.

OKAY.

OKAY.

AND SO WE ARE ACTUALLY MEETING WITH MR. EASTON NEXT, OR THIS WEEK, THIS TUESDAY, UM, COME UP WITH A PLAN.

UM, AND WE HAVE A NEW, UH, CE MEMBER, PETER BRAEDON, WHO'S GOING TO LEAD THE INITIATIVE.

SO, YEAH, I THINK IT'S ALSO POSSIBLE IF BOARD MEMBERS THAT ARE MAKING THOSE APPOINTMENTS HAVE SUGGESTIONS THAT THEY CAN MAKE THOSE SUGGESTIONS.

SO JUST WANT TO MAKE SURE FOR OUR BOARD MEMBER THAT HE'S AWARE THAT HE CAN MAKE A SUGGESTION IF HE WANTS TO.

SO.

OKAY.

THANK YOU.

THANK YOU.

ALL RIGHT.

IS THERE ANY GOOD? YEAH.

UH, THANK YOU, MR. CHAIRMAN, UH, IN, IN REFERENCE TO THE, UH, ISSUE ASSOCIATED WITH, UH, TRANSPARENCY AND ACCOUNTABILITY, UH, ASSOCIATED WITH THE, UM, CONTINUING ISSUES WE'RE HAVING WITH, UH, UH, ON-TIME PERFORMANCE.

I, I'VE NOT PERSONALLY READ THE AUSTIN MONICA MONITOR ARTICLE, BUT I DO HAVE A QUESTION.

I THINK THIS WOULD PROBABLY BE THE BEST ADDRESS TO, UM, THE CEO WALK-INS I AM AWARE, AND I BELIEVE THAT THE, THIS WAS MADE HAS BEEN MADE PUBLICLY PREVIOUS MEETINGS, UH, TO THE BOARD AND OTHERS, UH, ABOUT THE RECENT HIRES AND BELIEVE THE REF NUMBER YOU REFERENCED WAS 156, UM, OPERATORS AND MECHANICS.

UM, DOTTIE, CAN YOU JUST ADDRESS IN GENERAL FROM THE TIME OF HIRE TO THE TIME THAT WE ACTUALLY CAN DEPLOY THOSE INDIVIDUALS TO THE FLEET TO ACTUALLY BE RUNNING A ROUTE OUT IN THE FIELD OR ACTUALLY

[00:35:01]

BE SERVICING THE BUS? WHAT IS, WHAT DOES IT USUALLY TAKE FROM THE TIME OF HIRE TO THE TIME OF ACTUALLY OUT THERE WORKING? YEAH, THAT CAN DIFFER A LOT DEPENDING ON WHETHER OR NOT THE PERSON IS ALREADY LICENSED WHEN THEY GET TO US, UM, SOMEONE WHO IS NOT LICENSED WHEN THEY GET TO US, WE'LL TAKE SIX WEEKS, AT LEAST, AND SOMETIMES UP TO EIGHT, DEPENDING ON HOW GREAT THEY ARE MEMORIZING INFORMATION AND PASSING WRITTEN TESTS, TO BE PERFECTLY HONEST, I'M SOMEONE WHO'S ALREADY LICENSED AND EXPERIENCED.

WE CAN GET THROUGH TRAINING IN A LITTLE OVER A MONTH IN ABOUT FOUR OR FIVE WEEKS.

SO ANYWHERE FROM FOUR WEEKS TO EIGHT WEEKS.

SO IF WE WERE HIRING, IF WE HAD A BUNCH OF NEW HIRES, COME ON BOARD, SAY BEGINNING TO MID MAY.

WE'RE LOOKING AT THAT STAFFING.

REALLY, PROBABLY NOT THE IMPACT OF THAT.

NOT REALLY BEING FELT UNTIL PROBABLY NEC I MEAN, AT THE MA AT MOST, PROBABLY SOMETIME NEXT MONTH THEN AT MOST.

SO WHAT WE EXPECT THAT BY THE 1ST OF JULY, WE WILL HAVE IN TRAINING EVERYONE WHO WE COULD POSSIBLY COUNT ON FOR THE AUGUST SERVICE CHANGE.

UM, WE'RE CURRENTLY PROJECTING SOMETIME IN THE FALL TO KIND OF LEVEL OUT TO WHAT WE NEED, UM, FOR NOW, BUT WE ARE EYEING NEXT SUMMER WHEN WE PLAN TO, UM, LAUNCH TWO NEW METRO RAPID ROUTES AND THE ADDITIONAL STAFFING NEEDED FOR THAT.

SO WE WILL NOT STOP HIRING, WE'LL CONTINUE TO HIRE AND TRAIN, UM, IN ADDITION TO CREATING KIND OF THE SHORTAGE ENVIRONMENT.

UM, COVID HAS ALSO, I THINK, ACCELERATED OUR RETIREMENT RATES.

I THINK A LOT OF FOLKS ARE WORN OUT.

AND SO WE ARE SEEING CONTINUED TO SEE HIGHER TURNOVER THAN WE HAVE IN THE PAST.

SO WHILE WE MAY HAVE HIRED, UM, I THINK NOW WE'RE PUSHING RIGHT AT ABOUT 200 PEOPLE SINCE THE START OF THE YEAR.

UM, WE ALSO, WE WERE, WE STARTED THE YEAR JUST OVER A HUNDRED PEOPLE SHORT AND WE'VE HAD SOME TURNOVER SINCE THEN.

SO WE ARE RELATIVELY WELL STAFFED FOR TODAY, BUT RECOGNIZING THAT WHAT WE'RE RUNNING TODAY, ISN'T THE FULL LEVEL OF SERVICE, UM, TO CHAIR TAYLOR'S POINT THAT WE WERE RUNNING BEFORE THE PANDEMIC HIT.

WE DO CONTINUE, UM, THE FULL COURT PRESS, UM, JUST TO REMIND ANYONE WATCHING OR LISTENING CAT METRO.ORG/JOBS.

IT'S NOT JUST A GREAT JOB.

IT'S A GREAT CAREER.

UH, JU JUST TO DOVETAIL ON THAT POINT THOUGH, AND TO CHAIR TAYLOR'S POINT, I THINK MAYBE IT COULD BE HELPFUL IN TERMS OF COMMUNITY EXPECTATIONS.

UH, I THINK THAT IT'S AMAZING THAT WE ARE ABLE TO ANNOUNCE THAT WE'VE HAD ALL OF THESE HIRES, BUT TO ALSO, UH, KIND OF PUT THE LITTLE CAVEAT ON THERE TO SAY, YOU KNOW, OKAY, YES, CAP METRO HAS HIRED A HUNDRED AND FIFTY NINE HUNDRED FIFTY SIX NEW STAFF MEMBERS IN THE MONTH OF MAY TO ALSO PUT ON THERE THAT ONCE TRAINING IS COMPLETE, WE EXPECT TO HAVE THESE NEW PEOPLE FULLY DEPLOYED BY, AND THEN HAVE THAT LIKE LATEST DATE IN THERE AS WE'RE ANNOUNCING THIS TO THE COMMUNITY, PUTTING IT OUT THERE IN OUR PRESS RELEASES ON THEIR SOCIAL MEDIA POSTS SO THAT WE CAN, AGAIN, TO, TO CHAIR TAYLOR'S POINT MANAGING THE EXPECTATIONS, BECAUSE JUST BECAUSE WE HIRE THEM DAY ONE DOESN'T MEAN THAT DAY TWO, THEY'RE GOING TO BE OUT THERE, YOU KNOW, MANNING THE ROUTES.

I WOULD HOPE THEY'RE NOT GOING TO BE OUT OF THEIR DAY TO MANNING THEIR ROUTES UNTIL, I MEAN, EVEN IF THEY HAVE THE COMMERCIAL DRIVER'S LICENSE AND WE HIRED HIM AWAY FROM DARK DRIVING A BUS, YOU STILL NEED TO PUT THEM IN THERE DRIVING THAT ROUTE AND BEING FAMILIAR WITH AUSTIN WITH WHAT IT MEANS TO BE A CAP METRO DRIVER ON THAT ROUTE.

SO I THINK THAT IT MIGHT BE HELPFUL AND BENEFICIAL MAYBE JUST TO, TO ADD THAT LITTLE BIT OF EXTRA LANGUAGE SO THAT THE COMMUNITY PEOPLE IN AUSTIN AND IN OUR SURROUNDING COMMUNITIES, FOLKS IN THE CAP, METRO SERVICE AREA, UNDERSTAND WHAT THE LAG TIME'S GOING TO BE THERE FROM, YES, WE'VE GOT THE, THIS, THIS NEW HUNDRED AND 50, UH, ON BOARD, BUT WHAT THAT MEANS TO THEM DAILY, TO THE PEOPLE THAT ARE ACTUALLY FINDING THE SERVICE DELAYS, IMPACTING THEM WHEN THEY CAN EXPECT THAT TO CHANGE.

ABSOLUTELY.

UM, YOU MAY RECALL THAT AT LAST MONTH'S BOARD MEETING OUR CEO, ANDY SCOTT, BELSKY PROVIDED AN OVERVIEW TO THE BOARD OF THE OPERATIONAL CHALLENGES WE'RE HAVING.

UM, HE HAS BEGUN PROVIDING AND WILL CONTINUE TO PROVIDE MONTHLY UPDATES ON THAT DATA, UH, TO THE OPERATIONS COMMITTEE OF THIS BOARD.

UM, AND HE WILL ALSO BE AT THE AUGUST SISEP MEETING TO PROVIDE, TO KIND OF GET INTO THAT DATA WITH THE COMMITTEE, BUT WE ARE HAPPY TO SHARE THAT INFORMATION AND, UH, APPRECIATE THE REQUEST FOR MORE TRANSPARENCY.

AND I THINK WE PROBABLY NEED TO LOOK AT AT LEAST THREE DATA POINTS AND ONE OF THOSE DATA POINTS, UH, WOULD BE NEW HIRES.

UM, BUT ANOTHER ONE OF THOSE DATA POINTS, UM, MIGHT BE, UM, THE, THE NUMBER OF, OF, UM, MEMBERS THAT WE HAVE LOST, MEANING THE NUMBER OF PEOPLE THAT ARE RETIRED OR, UM, ARE LEFT.

AND THEN THE THIRD DATA POINT, IT WOULD SEEM TO ME, UH, WOULD BE A NUMBER THAT TELLS US THAT PEOPLE THAT ARE ELIGIBLE FOR RETIREMENT IN THOSE POSITIONS, BECAUSE THAT'LL GIVE US AN IDEA ABOUT WHO IS ELIGIBLE AND WHAT WE MIGHT NEED TO TRAIN TOWARDS IT, WHETHER EVEN IF THEY STAYED W IF THEY STAYED THE WONDERFUL, BUT AT SOME POINT WE KNOW THAT PEOPLE WILL SEPARATE.

SO, UH, WHAT ARE WE DOING IN PREPARATION FOR THAT? DO WE

[00:40:01]

KNOW THOSE NUMBERS? AND THEN AS WE LOOK AT THOSE THREE DATA POINTS, WE CAN SEE WHO'S COMING IN, WHO'S LEAVING AND BUILD PROGRAMMING, UH, TO MAKE SURE THAT WE ARE FULLY STAFFED.

ABSOLUTELY.

RIGHT.

UM, IS, UM, OKAY.

DO, UH, ARE WE GOING TO HAVE ANY PRESENTATION ABOUT THE, UM, THE ACCESS ADVISORY COMMITTEE? NO, JUST THE HIGH LEVEL.

HE DIDN'T PASS ANYTHING ON, UM, IF HE HAS ANYTHING, I'LL BE SURE TO SHARE THAT, BUT I THINK IT WAS JUST THE GENERAL PRESENTATION THIS MONTH.

ARE THERE ANY ADDITIONAL QUESTIONS THAT I MISSED BOARD MEMBERS, ANY OTHER QUESTIONS THAT YOU MIGHT HAVE HEARING CHAIR TAYLOR FOR JOINING US AS ALWAYS, THANK YOU VERY MUCH.

CHAIR TAYLOR, AND I APPRECIATE THE PRESENTATION.

ALL RIGHT.

[V. Board Committee Updates]

LET'S SEE.

UH, NEXT UP, WE'LL HAVE THE BOARD, UH, COMMITTEE UPDATES.

UM, LET'S SEE.

UM, WE WILL HAVE A CHAIR STRATTON, GIVE US THE OPERATIONS REPORT.

THANK YOU, MR. CHAIRMAN, THE, UH, OPERATIONS PLANNING AND SAFETY COMMITTEE MET ON MONDAY, JUNE 13TH AT 12:00 PM, A LITTLE USUAL, UH, EARLIER THAN USUAL.

UH, WE CONSIDERED SIX ACTION ITEMS APPROVAL OF OUR MAIN MINI MEETING MINUTES.

UH, WE ALSO, UH, LOOKED AT AND APPROVE THE RESOLUTION, UH, AUTHORIZING THE PRESIDENT AND CEO TO IMPLEMENT THE AUGUST 22 SERVICE CHANGES.

SO PUT OUR STAMP AND SEAL OF APPROVAL ON IT TO, UH, BRING TO THE FULL BOARD AND THEN ALSO CONSIDERED ANOTHER, UH, FOR ACTION ITEMS THAT HAVE BEEN SENT TO THE CONSENT AGENDA.

I'LL JUST NOTE HERE THAT THREE OF THOSE ACTION ITEMS ALL KIND OF ARE BUNDLED TOGETHER AND HAVE TO DO WITH IMPROVING THE ON-TIME PERFORMANCE, UH, AS PART OF THE, THIS, UM, SOFTWARE SYSTEM AND THE COMPANY TABLETS AND THE, UH, VERIZON, UH, MOBILITY, UH, WIRELESS SERVICE ASSOCIATED WITH THAT, UH, TO, TO HELP THE DRIVERS AND THE, UM, THE OPERATORS IN DISPATCH IMPROVE THEIR ABILITY TO FIGURE OUT WHEN THEY'RE SUPPOSED TO BE AT WHAT STATION AT WHAT POINT IN TIME, TO, TO PREVENT THE, UH, THE BUSES FROM, UH, FROM BUNCHING UP AND, AND ENSURING THAT THAT OUR RIDERS GET WHERE THEY NEED TO BE ON TIME.

AND, UH, THEN ONE FINAL RESOLUTION THERE IS AGAIN ON THE AGENDA CONSENT AGENDA WAS FOR, UM, UH, STATE OF GOOD REPAIR WITH LIGHTING AT THE, UM, LIGHT FIXTURES AT THE LAKELINE METRO PARK AND RIDE AND A RAIL STATION.

SO YOU'LL SEE THAT ON THE AGENDA TODAY.

THANK YOU, MR. CHAIR.

ALRIGHT, THANK YOU.

WE WILL NOT HAVE A FINANCE COMMITTEE UPDATE UPDATE TODAY, BUT WE WILL GO DIRECTLY INTO THE CONSENT AGENDA.

UM, WE HAVE, UH, NO, GO AHEAD.

I MEAN, YOU'VE GOT, I THINK THE FINANCE COMMITTEE MET, DIDN'T IT? I THINK COUNCIL, UH, I THINK THE, UM, BOARD MEMBER POOL CHAIRED IT, IS THAT WHY WE'RE NOT GOING TO HAVE AN UPDATE BECAUSE SHE'S NOT HERE.

OKAY.

THANKS.

OKAY.

ANY OTHER QUESTIONS? ALL RIGHT.

ALL RIGHT.

SO, UH, GIVEN THE FACT THAT BOARD MEMBER POOL, NOT MR. MR. CHAIR, I DO WANT TO ADD REAL QUICK THAT ALONG THE FACT THAT THE LINES OF, UH, BOARD MEMBER AND, UH, A BOARD MEMBER POOL NOT BEING HERE, UM, I WAS NOT EXPECTED TO BE HERE.

AND SO, UH, THERE WAS A LITTLE BIT OF A HICCUP AND MISCOMMUNICATION WITH STAFF.

NORMALLY THE PUBLIC EXPECTS I'M SURE TO SEE AS PART OF BOARD COMMITTEE UPDATES, AN UPDATE FROM AUSTIN TRANSIT PARTNERSHIP THAT DID NOT MAKE IT ON THE AGENDA BECAUSE ME BEING THE ATP REPRESENTATIVE WAS NOT SUPPOSED TO BE IN ATTENDANCE.

I WAS ORIGINALLY GOING TO BE ON VACATION.

I DIDN'T END UP HAPPENING.

SO SINCE IT IS NOT ON THE AGENDA, WON'T BE HAPPENING.

I WILL PROVIDE A DOUBLE UPDATE, DOUBLE DOSE UPDATE TO THE PUBLIC AND MEMBERS OF, UH, PUBLICLY TO THE, UH, TO THE BOARD OF DIRECTORS AT OUR NEXT MEETING.

ALRIGHT.

ALRIGHT.

UM, MAKING SURE THERE'S NO, UNREADINESS THERE.

VERY GOOD.

OKAY.

ALL RIGHT.

APPRECIATE THAT.

OKAY.

UH, SO, UM, UNLESS WE HAVE ANYTHING ELSE THAT WE NEED TO COVER, WE'LL MOVE DIRECTLY INTO OUR CONSENT AGENDA.

UH, WE HAVE FIVE ITEMS ON THE AGENDA TODAY.

I'LL READ THOSE ITEMS AND THEN IF ANY BOARD MEMBERS WISH TO HAVE ANY OF THOSE ITEMS REMOVED, PLEASE SAY SO, AND, AND WE WILL, AND THEN WE WILL, UH, WE WILL GET THAT DONE.

ALL RIGHT.

SO, UM, NOW, UM, I WILL READ THEM ONE BY ONE AND, UH, OR I GUESS WE CAN JUST GO THROUGH THE LIST ONE BY ONE.

ALL RIGHT.

UH, FOR CONSENT ITEM, UH, WELL, LET ME, LET ME DO THIS.

LET ME READ THROUGH THE HOME, UH, THE WHOLE GROUP, AND THEN WE'LL, UH, GO BACK AND CATCH THE, UH, AND VOTE ON THE CONSENT AGENDA ITSELF.

AND THE DAY, BECAUSE WE HAVE A BOARD MEMBER COMING IN REMOTELY, UH, THEN WE WILL TAKE

[00:45:01]

A VOICE VOTE, SO WE WILL TAKE A VOICE VOTE TODAY.

SO,

[VI. Consent Items]

UH, CONSENT ITEM ON NUMBER ONE IS APPROVAL OF THE MINUTES FROM THE MAY 23RD, 2022 PUBLIC HEARING, AND MAY 23RD, 2022 BOARD MEETING.

KAY.

UM, ITEM TWO IS APPROVAL OF A RESOLUTION AUTHORIZING THE PRESIDENT AND CEO OR THEIR DESIGNEE TO FINALIZE AND EXECUTE A CONTRACT WITH SWIFTLY INC FOR MOBILE ON-TIME PERFORMANCE EXPANSION, UM, SOFTWARE SYSTEMS FOR A BASE PERIOD OF 16 MONTHS WITH ONE, ONE YEAR OPTION PERIOD IN THE TOTAL AMOUNT, NOT TO EXCEED $493,728 ITEM THREE APPROVAL OF A RESOLUTION AUTHORIZING THE PRESIDENT AND CEO, UH, OR THEIR DESIGNEE TO FINALIZE AND EXECUTE A CONTRACT WITH VERIZON DIR, UH, STATE OF TEXAS DEPARTMENT OF INFORMATION, RESOURCES FOR MOBILE ON-TIME PERFORMANCE EXPANSION CELLULAR COMMUNICATIONS AND DEVICE MANAGEMENT FOR A PERIOD OF 24 MONTHS IN AN AMOUNT NOT TO EXCEED $438,952 ITEM NUMBER FOUR APPROVAL OF A RESOLUTION AUTHORIZING THE PRESIDENT AND C, UM, OR THEIR DESIGNEE TO FINALIZE AND EXECUTE A CONTRACT WITH CONNECTED SOLUTIONS GROUP, LLC FOR MOBILE ON-TIME PERFORMANCE EXPANSION, TABLET, HARDWARE FOR A BASE PERIOD OF THREE MONTHS, AND THE TOTAL AMOUNT NOT TO EXCEED $279,440.

AND FINALLY, NUMBER FIVE APPROVAL OF A RESOLUTION AUTHORIZING THE PRESIDENT AND CEO OR THEIR DESIGNEE TO FINALIZE AN EXECUTED CONTRACT WITH TD INDUSTRIES FOR THE REPLACEMENT OF THE PARKING LOT LIGHT FIXTURES AT LAKELINE, UH, PARK AND RIDE WITHIN THE MOUNTAIN, NOT TO EXCEED $219,714.

OKAY.

UH, THE CHAIR WILL ENTERTAIN A MOTION AND A SECOND, UH, ON THE CONSENT AGENDA.

OKAY.

UM, BOARD MEMBER COOPER IS THE MOTION.

IS THERE A SECOND? OKAY.

BOARD MEMBER STRAUS.

IS THERE ANY DISCUSSION UNDER THAT THOUGH? I'VE RENAMED.

ALL RIGHT.

BOARD MEMBER STRATTON.

UH, AND SEE, IS THERE ANY DISCUSSION, ANY FURTHER DISCUSSION HEARING? NONE.

UH, LET'S GO THROUGH A ROLL CALL, VOTE, UM, BOARD MEMBERS, STRATTON, UM, BOARD MEMBER, KITCHEN, UM, BOARD MEMBER COOPER.

I, I WAS GOING TO GIVE YOU ANOTHER NAME TOO.

UM, BOARD MEMBER, ROSS BOARD MEMBER HARRIS.

I, AND THE CHAIR WILL MAKE IT UNANIMOUS.

ALL RIGHT.

SO THAT IS, OH BOY.

BOARD MEMBER ENTER IT.

OKAY.

WELL, I LOOKED, I LOOKED OVER AND I LOOKED OVER AND ALL I SAW WAS A BOARD MEMBER STRATTON, SO YOU'RE, YOU'RE CASTING A BIG SHADOW THE BOARD AND, OKAY.

ALL RIGHT.

OKAY.

SO, UH, IT'S, IT'S, UH, IT'S BEEN, UH, THE, THE, UH, CONSENT AGENDA HAS BEEN APPROVED.

SO, UH, LET'S CONTINUE NOW TO OUR ACTION ITEM AGENDA.

WE'RE POSTED FOR SEVEN ITEMS TODAY.

UH, SO, UM, LET'S SEE.

WE'LL, WE'LL START OFF TAKING, UH, FOUR ITEMS AND THEN WE'LL GO INTO EXECUTIVE SESSION AND THEN TAKE THE THREE ITEMS, THE THREE REMAINING ITEMS WHEN WE RETURNED FROM EXECUTIVE SESSION.

OKAY.

SO

[VII 1. Approval of a resolution authorizing the President & CEO, or their designee, to implement the August 2022 Service Changes.]

OUR FIRST ITEM WILL BE TO CONSIDER ACTION ON THE PROPOSED, UH, AUSTIN 2022 SERVICE CHANGES.

MR. GONZALEZ IS GOING TO BE WITH US REMOTELY.

AND WOULD YOU, UH, PRESENT THE ITEM? YES, SIR.

THANK YOU.

AND GOOD AFTERNOON, UH, CHAIR TREVELYAN BOARD MEMBERS, PRESIDENT WATKINS.

MY NAME IS ROBERTO GONZALEZ AND I AM WITH CAPITOL METRO'S PLANNING DEPARTMENT.

UH, WE HAVE FOR YOU TO PROPOSE AUGUST, 2022 SERVICE CHANGES, AND FOR, WE HAVE SEVERAL NEW BOARD MEMBERS ON A DAYAS, UH, TODAY.

SO FIRST SLIDE IS JUST AN OVERVIEW OF WHAT A SERVICE CHANGE ACTUALLY IS.

WE MAKE REGULAR SERVICE CHANGES, UH, TO, TO OUR SYSTEM.

IT

[00:50:01]

DEPENDS ON A NUMBER OF ITEMS. UH, WE'RE CONSTANTLY LOOKING AT WAYS TO IMPROVE OUR SERVICES.

UH, WE LOOK TO, TO MAKE SOME IMPROVEMENTS AND WE DEVELOP A PROPOSAL THAT WE THEN BRING FORWARD BEFORE THE PUBLIC, AS WELL AS TO THE BOARD FOR IT, FOR ACTION.

UH, WE ENGAGE WITH THE PUBLIC THROUGHOUT THE ENTIRE PROCESS OF THESE PROPOSALS, AND THAT'S SOMETHING THAT WE'VE DONE TO THIS POINT.

AND THESE CHANGES OCCUR THREE TIMES A YEAR, THAT THEY OCCUR IN TIME FOR IMPLEMENTATION EVERY JANUARY, EVERY WHICH IS SUMMER AND EVERY AUGUST, WHICH IS FALL AND A CORRESPOND, OFTENTIMES WITH THE CHANGES IN OUR TRAVEL PATTERNS, AS EVERYONE KNOWS, UH, AUSTIN IS VERY HEAVILY INFLUENCED BY, BY THE COMMUNITY IN TERMS OF, UH, SCHOOL ACTIVITY, THE UNIVERSITY BEING ONE OF THEM, AUSTIN ISD, ANOTHER ONE.

UH, SO THOSE CHANGES CORRESPOND WITH THOSE PERIODS.

THE NEXT SLIDE IS KIND OF A LARGE, UH, FRAMEWORK AND AN OVERVIEW OF, OF HOW OUR SERVICE CHANGES WORK.

AND WE HEARD A FEW COMMENTS ALREADY, UH, THIS AFTERNOON FROM SOME OF OUR CONSTITUENTS IN THIS AREA.

SO THERE ARE A NUMBER OF PIECES AND PROCESSES THAT GO INTO PLACE.

UH, PRIOR TO A SERVICE CHANGE, WE START WITH, UH, TAKING CUSTOMER FEEDBACK, DOING SOME DATA ANALYSIS SUGGESTIONS FROM OUR OPERATORS, UH, AND LOOKING AT NEW DEVELOPMENTS IN AND AROUND OUR COMMUNITY.

WE TAKE THOSE ITEMS AND INPUTS AND DEVELOP A PROPOSAL, UH, THAT PROPOSALS OFTENTIMES, AND MAY SOMETIMES INCLUDE AN, UH, SOME ANALYSIS, INCLUDING A TITLE, SIX ANALYSIS.

THAT WAS SOMETHING THAT WE'VE HEARD A LITTLE BIT EARLIER THIS AFTERNOON FROM ONE OF OUR CONSTITUENTS, THAT ANALYSIS OR SOME THRESHOLDS THAT DICTATE WHEN THAT ANALYSIS OCCURS.

UH, WHEN YOU MAKE A MAJOR SERVICE CHANGE, INCLUDING ELIMINATION OF ROUTES, DEVELOPING OF A NEW ROUTE, OR, OR CHANGE A ROUTE BY A CERTAIN THRESHOLD, A LARGE PERCENTAGE OF THE ROUTE BEING CHANGED YOU, WE DO OFFER, WE DO GO THROUGH THIS PROCESS TO IDENTIFY WHAT DOES THAT CHANGE MEAN FOR CERTAIN POPULATIONS, UH, POPULATIONS, WHERE THERE ARE LOW INCOME AREAS, POPULATIONS THAT HAVE BEEN IDENTIFIED FOR PEOPLE OF COLOR.

AND WE ANALYZE THOSE AND LOOK AT THE IMPACTS, AND THEN WE DETERMINE WHETHER OR NOT THOSE IMPACTS ARE DISPROPORTIONATE OR, OR NOT.

UM, UPON APPROVAL UPON REVIEW OF THAT, THAT ANALYSIS, WE THEN BRING BACK WHAT WE FOUND BACK TO THE BOARD AND THEN DETERMINE WHETHER OR NOT WE NEED TO MAKE ADJUSTMENTS TO THE ORIGINAL PROPOSALS TO MITIGATE ANY OF THOSE CHANGES.

WE CONTINUE WITH THE PUBLIC ENGAGEMENT PROCESS.

DOES, CAN TAKE THE FORM OF MANY AVENUES.

IT COULD BE DIRECT OUTREACH, PUBLIC MEETINGS, UH, SOME VIRTUAL MEETINGS, MUCH LIKE WHAT WE'RE DOING RIGHT NOW.

UH, WE ADVISE OUR DIFFERENT, UH, ADVISORY COMMITTEES, INCLUDING, UM, ACCESS AND SEE SAC.

YOU HEARD TODAY FROM CHAIR TAYLOR.

THAT WAS PART OF THE PROCESS.

AND EDNA MENTIONED THAT I HAD BEEN PRESENT AT BOTH OF THOSE COMMITTEES TO KIND OF GIVE THEM AN OVERVIEW AND IT GIVES THOSE COMMITTEES A CHANCE TO ASK A LOT MORE DETAILED QUESTIONS OF OUR STAFF AND MYSELF SO THAT THEY CAN BETTER UNDERSTAND WHAT WE'RE PROPOSING.

WE'VE ALSO GONE BEFORE THE SUBCOMMITTEE.

WE WENT BEFORE A BOARD MEMBER, STRATTON BOARD MEMBER AND BOARD MEMBER, UH, KITCHEN ON THE 13TH OF JUNE, WHERE WE PRESENTED THESE, THESE PROPOSALS TO THROUGH THE SUBCOMMITTEE PROCESS.

UH, WE ARE RIGHT NOW MOVING TOWARDS THE, THE FULL BOARD.

AND WE'RE, WE'RE LOOKING AT REFINING THESE PROPOSALS BASED ON WHAT WE'VE HEARD.

AND IN PRESENTING THESE PROPOSALS TO YOU, TO YOU ALL FOR FINAL APPROVAL, UH, ONCE WE MAKE THESE CHANGES AND ONCE WE SEEK AND RECEIVE FINAL APPROVAL, THERE ARE A NUMBER OF STEPS TO CONTINUE FORWARD, UH, INTERNALLY WITH CAPITAL METRO AND, AND DESIGN OF, AND DEVELOPMENT OF VARIOUS MATERIALS FOR THE PUBLIC, UH, ORGANIZING OUR WORKFORCE TO BE READY FOR, UH, THE IMPLEMENTATION OF THE SERVICE AND JUST WORKING THROUGH THE FINAL PIECES SO THAT WE CAN BE READY FOR THAT IMPLEMENTATION.

SO FOR AUGUST, THAT WILL BE TOWARDS THE MIDDLE OF AUGUST OF IMPLEMENTATION.

AND LET ME GIVE YOU A LITTLE BIT OF AN OVERVIEW OF WHERE WE'VE BEEN AND WHERE WE'RE GOING, UH, THROUGH HERE.

AND THIS IS A GOOD INFORMATION FOR A NUMBER OF BOARD MEMBERS WHO MAY NOT HAVE BEEN HERE WITH US DURING THE PORTION OF COVID.

AND WE'VE HEARD A LITTLE BIT ABOUT, YOU KNOW, THE CONDITIONS THAT WE'RE IN AND THE SITUATION WE'RE IN WITH OUR SERVICE.

SO WE ARE RIGHT NOW AT ABOUT TWO THIRDS OF THE RIDERSHIP LEVELS THAT WE WERE PRE PANDEMIC, OUR BUS, OUR METRO BUS, WHICH IS THE MAJORITY OF OUR SERVICE, IS THAT ABOUT RUNNING AT ABOUT 70% SERVING ABOUT 70% OF THE RIDERSHIP THAT WE USED TO SERVE BEFORE OUR EXPRESSES AND FLYERS, WHICH ARE LIMITED STOP AND COMMUTER SERVICES THAT COME FROM OUR, OUR OUTER ENDS ARE ONLY SERVING ABOUT 15% OF WHAT OUR NORMAL RIDERSHIP IS AT.

AND METRO RAIL AND METRO RAPID RESPECT OF THE, OR AT ABOUT HALF THE RIDERSHIP OF WHERE WE WERE PRE PANDEMIC IMAGE TO THE RIGHT AS A MAP.

AND IT IS A MAP SHOWING RIDERSHIP PRE AND RECENTLY JUST AT THE END OF A SPRING, A RIDERSHIP BY BUS STOP AND TRANSIT CENTERS.

AND WHAT YOU'LL NOTICE IS THE RED DOTS ARE THE RIDERSHIP PATTERNS ON A TYPICAL WEEKDAY THAT WERE OCCURRING PRE PANDEMIC.

AND THE YELLOW IS KIND OF WHERE WE'RE, WE'RE WHAT WE'RE SEEING TODAY AS OF THE END OF THE SPRING.

SO YOU CAN SEE THAT THERE'S STILL SOME AREAS THAT WE STILL HAVE NOT, UM, REBOUNDED BACK TO WHERE WE WERE PRE PANDEMIC.

UH, YOU'LL SEE THAT AT THE OUTER FRINGES, UH, THIS MAP SHOWS SOME OF THE POINTS TOWARDS

[00:55:01]

THE NORTH SHORE, INCLUDING TECH RIDGE PARK AND RIDE LAKELINE STATION AS FAR SOUTH, AS SOUTH PARK MEADOWS, AS FAR EAST, AS DEL VALLEY AND THE AIRPORT AND, AND THE CORE CENTER, YOU'LL SEE THE UNIVERSITY AND DOWNTOWN AREAS.

SO THOSE OF YOU THAT WERE WITH US, UH, DO YOU WANT TO START WITH PANDEMIC THAT MARCH PERIOD OF 2020 SAW IMMEDIATELY HOW THE SYSTEM CHANGED ALMOST OVERNIGHT? OUR RIDERSHIP ON THE COMMUTER ROUTES, INCLUDING EXPRESSES AND, AND RAIL ALMOST ALMOST ENDED IMMEDIATELY AS PEOPLE WERE NOT COMMUTING TO DOWNTOWN AREA FREE TO WORK, OR FOR SCHOOL THINGS HAVE CHANGED AND, AND GOTTEN A LITTLE BIT BETTER, BUT THEY'RE STILL NOT TO THE PRE PANDEMIC LEVELS.

AND, UM, WE WERE SITTING HERE ALMOST A YEAR AGO, UM, LOOKING FORWARD TO A, A NICE SUMMER IN 2021 AND LOOKING FORWARD TO THE FALL PERIOD AND IN TO TWO, UM, TWO WAVES OF THE COVID HIT US WITH BOTH THE DELTA VARIANT AND THE OMNICOM VARIANT, AND THAT CHANGED THE DYNAMICS OF WHAT WE'RE ABLE TO DO.

SO WE WERE, WE WERE PREPARED TO START RESTORING SOME PARTS OF SERVICE LAST FALL, AND WE HAD TO IMMEDIATELY LOOK AT CHANGING THOSE, THAT SYSTEM AT THAT TIME, BECAUSE THE LABOR FORCE WASN'T JUST WASN'T AVAILABLE AS WE HAD EXPECTED IT TO BE.

AND THINGS CHANGED IN OUR COMMUNITY.

SO WE ARE HOPEFULLY OPTIMISTIC THAT THINGS ARE CONTINUING IN A POSITIVE TREND AS WE MOVE FORWARD TOWARDS FALL, BUT WE DON'T WANT TO OVERSTEP OUR BOUNDS.

AND AS CHAIR TAYLOR SAID, YOU KNOW, OVER-COMMIT SOMETHING THAT WE CAN'T DELIVER.

SO AS WE PROPOSE, UM, AS WE'RE LOOKING TOWARDS AUGUST, WE ARE RIGHT NOW IN SUMMER LEVELS.

SO WE'RE RUNNING FAIRLY WELL.

IF WE LOOK AT DAILY REPORTS OF HOW OUR SYSTEM IS PERFORMING, WE'RE PERFORMING VERY, VERY WELL BECAUSE WE'RE IN SUMMER LEVELS, WE'VE REDUCED OUR REQUIREMENTS ON THE UT, UH, SPECIFIC ROUTES BECAUSE UT ISN'T A SUMMER SEMESTER, THEY'RE NOT IN A FALL IN THE SPRING SEMESTER WHERE WE SEE MORE SERVICE IN PLACE.

AND THEN WE REDUCED A LITTLE BIT OF TRIP NEEDS ON SELECT ROUTES WHERE WE HAVE EXTRA SERVICE, UH, IN PLACE SO THAT WE CAN HELP WITH SOME SCHOOL OVERLOAD.

SO THOSE HAVE BEEN ADJUSTED BACK.

WE'VE MAINTAINED SERVICE LEVELS ON RAIL, RAPID EXPRESS, FLYERS, AND EBUS AS WE HAVE BEEN FOR THE LAST, UH, TWO YEARS.

SO WE HAVEN'T ADJUSTED FROM THERE.

UM, AND WE'RE LOOKING FORWARD TO, TO AUGUST.

SO AS WE LOOK FORWARD TO AUGUST, THIS IS SOMETHING THAT, THAT YOU ASKED, UM, PRESIDENT WATKINS RIGHT NOW, AND WHAT DO OUR, WHAT DOES OUR LABOR SITUATION LOOK LIKE? OR CURRENTLY WE HAVE LESS OPERATORS THAN WE DID PRE COVID.

SO WHILE WE ARE STAFFING UP, THERE IS A NORMAL ATTRITION THAT MS. WALK-INS TALKED ABOUT FEW RETIREMENTS SEPARATIONS, UH, UH, FROM THE WORKFORCE, EITHER VOLUNTARY OR INVOLUNTARY, THAT, THAT MAKE OUR, OUR NUMBERS FLUCTUATE, THE MARKET CONDITIONS AS ANY ONE OF, YOU KNOW, FROM YOUR RESPECTIVE AGENCIES AND ORGANIZATIONS.

WE WERE ALL TRYING TO HIRE, UH, PERSONNEL RIGHT NOW.

AND IT IS A DIFFICULT MATTER, UH, NATIONWIDE IT'S, IT'S CHALLENGING AS WELL FOR OUR INDUSTRY SPECIFICALLY.

SO WE ARE NOT THE ONLY TRANSIT AUTHORITY THAT IS FACING THE SAME, UH, ISSUES.

AND WHILE WE CONTINUE TO ACTIVELY RECRUIT, HIRE, AND TRAIN, UM, IT'S NOT JUST WITH THE OPERATORS, BUT WITH THE VEHICLE MAINTENANCE, UH, TEAM MEMBERS.

AND OUR JOB IS TO, IS TO HAVE THE RIGHT NUMBER OF LABOR FORCES AVAILABLE SO THAT WE CAN DELIVER THE SERVICE AS WE'VE, AS WE'VE PROMISED.

AND SO WE STILL NEED ADDITIONAL OPERATORS, MECHANICS TO REBUILD OUR SERVICE.

WE'RE NOT THERE YET, BUT WE'RE WORKING TOWARDS THAT.

, WE'RE LOOKING TO MAINTAIN OUR CURRENT SERVICE LEVELS SO THAT WE CAN ENSURE DELIVERY.

WE'RE NOT LOOKING TO, TO BUMP UP FROM WHERE WE WERE IN THE SPRING, BUT JUST MAINTAIN WHERE WE WERE IN THE SPRING.

AND THEN AS WE SEE MORE LABOR BECOME AVAILABLE, THIS IS SOMETHING THAT CHER TAYLOR ASKED RIGHT NOW.

AND HE ASKED ME AT THE TIME WHEN WE HAD C-SECTIONS, WHEN CAN WE SEE A RESTORATION OF SERVICES, UH, TO, TO PRE PANDEMIC LEVELS? I CAN'T TELL YOU WHEN THAT WILL BE.

ALL I CAN TELL YOU IS THAT AS WE START TO SEE MORE LABOR AVAILABLE, WE'LL BE STRATEGIC INTO WHERE WE CAN PLACE THAT LABOR, UM, INTO THE SERVICES.

AS WE START TO SEE, UM, VIABILITY EITHER IN ONE PARTICULAR ROUTE OR ONE PARTICULAR AREA OF OUR COMMUNITY, UH, WE HAD A PRETTY GOOD CONVERSATION WITH A SUBCOMMITTEE WHERE I WAS ASKED SPECIFIC QUESTIONS ABOUT SPECIFIC ROUTES OR SPECIFIC SERVICES.

IT ALL DEPENDS ON, ON WHAT THE FALL BRINGS TO US.

YOU CAN SEE, YOU MIGHT SEE A RESURGENCE OF PEOPLE COMING BACK TO THE OFFICES, BUT ALL INDICATIONS ARE THAT, YOU KNOW, PEOPLE WILL COME BACK, BUT THEY MAY NOT COME BACK FOR SOME TIME TO A FIVE DAY WORK WEEK.

THEY MAY STAY WITH, UH, UH, JUST A, UH, A SMALLER SET OF DAYS INTO THE OFFICE.

AND THAT SEEMS TO BE THE TREND.

AND WE SEE IT RIGHT NOW WITH OUR DAILY RIDERSHIP NUMBERS, WHERE WE SEE IT FLUCTUATE DEPENDING ON THE DAY OF THE WEEK.

SO THOSE ARE THE THINGS THAT WE'LL CONTINUE TO MONITOR AS WE MOVE FORWARD TO THE FALL.

SO, AS WE GO INTO AUGUST, WE WILL BE LOOKING TO MAKE SOME VERY, VERY MINOR ADJUSTMENTS TO OUR SCHEDULES BASED ON RIDERSHIP AND TRAVEL CONDITIONS.

WE WILL RESTORE U2 ROUTES TO THE FALL SEMESTER LEVELS.

THAT IS SOMETHING THAT WE NORMALLY DO AFTER WE COME BACK FROM SUMMER ON SELECT ROUTES.

WE'LL DO SPECIFIC TRIPS, UH, FOR SCHOOL NEEDS, AND THEN WE WILL NOT CHANGE OR ADJUST

[01:00:01]

A METRO RAIL RAPID EXPRESSES OR EBUS FROM WHERE WE STAND RIGHT NOW.

SO THERE IS NOT A NEED TO DO ANYTHING MAJOR IN TERMS OF THE BOARD'S PART OR OUR PART, BECAUSE THERE ARE NO MAJOR CHANGES.

THERE IS ONE ITEM THAT HAS BEEN BROUGHT UP, UH, RIGHT NOW AS, AS, UH, DIFFERENT CONSTITUENTS HAVE SPOKEN UP AND EVEN CHAIR, UM, UH, STRATTON PENSION, UH, FROM THE SUBCOMMITTEE.

AND THAT WE WERE LOOKING TO MAKE SOME ADJUSTMENTS IN THE DOWNTOWN AREA AND, UH, AND, UH, PAIR UP SOME ROUTES THAT ARE RIGHT NOW OPERATING INDEPENDENTLY.

YOU'VE HEARD FROM DIFFERENT PARTS OF THE COMMUNITY AND INCLUDING OUR LABOR FORCE THAT RIGHT NOW, UH, THERE ARE SOME ITEMS THAT NEED TO BE WORKED