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OKAY.

[00:00:01]

ALL RIGHT.

IT LOOKS LIKE WE HAVE, UH, SIX BOARD MEMBERS THAT ARE HERE PHYSICALLY.

ONE BOARD MEMBER ON THE ON, UM, LIKE THAT'S HERE ELECTRONICALLY.

AND THEN WE'VE GOT ONE THAT WILL BE HERE WITHIN THE NEXT 15 MINUTES.

SO WHY DON'T WE OFFICIALLY CALL THIS MEETING TO ORDER AT 1217? AND, UM,

[Additional Item]

LET'S START WITH A SAFETY BRIEFING FROM GARDNER TABBAN.

JUSTIN, GOOD AFTERNOON EVERYONE.

MY NAME IS GARDNER TABBAN.

I SERVE AS CAPITAL METROS EXECUTIVE VICE PRESIDENT AND CHIEF SAFETY OFFICER.

I'M HERE TODAY TO GIVE YOU A SAFETY BRIEFING.

SAFETY BRIEFING PERTAINS TO YOUR EMERGENCY EGRESS.

SO, CAUSE WE'RE HAVING SO MUCH CONSTRUCTION, YOU MAY HAVE KNOWN, UH, BY COMING IN IS A LOT OF CONSTRUCTION GOING ON.

SO THAT CHANGES THE WAY THAT WE CAN EXIT IN AN EMERGENCY, UH, SITUATION SUCH AS A FIRE.

IF THERE IS A FIRE, PLEASE EXIT EITHER TO MY RIGHT IN THE HALLWAY AND GO DOWN THE STAIRS OR TO THE LEFT AND ALL THE WAY DOWN THE STAIRS.

FOR THOSE OF YOU MAY HAVE A CHALLENGE PHYSICALLY AND GETTING DOWNSTAIRS, NOT TO WORRY.

WE WILL HAVE SOMEONE, UH, COME TO YOU SHORTLY AFTER TO ASSIST YOU DOWN THE STAIRS ONCE YOU GET DOWNSTAIRS, PLEASE.

OUR ASSEMBLY AREA IS RIGHT ACROSS THE STREET, ON THE CORNER, RIGHT NEAR THE SCHOOL.

WE NEED EVERYONE TO EXIT AND WALK ACROSS THE STREET JUST TO MAKE SURE THAT WE HAVE EACH AND EVERYONE AND EVERYONE IS SAFE.

IS EVERYONE OKAY WITH THAT BRIEFING? WE GOOD? ALL RIGHT.

WELL, THANK YOU SO MUCH FOR YOUR TIME AND ATTENTION.

[II. Public Comment ]

OKAY, THE NEXT ITEM IS GOING TO BE PUBLIC COMMENT AND I'VE GOT A NUMBER OF PUBLIC COMMENT SIGN IN SHEETS, BUT WE WILL START WITH THE, UH, THE FOLKS THAT ARE ACTUALLY CALLING IN.

UM, FIRST PERSON WHO'S ON THE LIST WILL BE, UH, ZNO JOSEPH, AND SHE WILL SPEAK FIVE MINUTES BECAUSE SHE IS SPEAKING ABOUT TWO AGENDA ITEMS. IS, UH, MS. JOSEPH, UH, WITH US, ED? OKAY, MS. JOSEPH, ARE YOU WITH US? YES.

MR. EASTON, PLEASE TAKE FIVE MINUTES.

THANK YOU, MR. CHAIR MEMBERS.

UM, ZNO JOSEPH, I WOULD LIKE TO MAKE A FEW COMMENTS AS IT RELATES TO THE ACTION ITEM NUMBER ONE, JANUARY, 2023, SERVICE CHANGES SPECIFICALLY ON PAGE 2 0 9, THE RESOLUTION HAS FALSEHOOD FOOD.

SPECIFICALLY, IT STATES WHEREAS THE JANUARY, 2023 SERVICE CHANGES WILL CONTINUE TO REBUILD RIDERSHIP WHILE MINIMIZING IMPACTS ON CURRENT CUSTOMERS.

I JUST WANT TO CALL TO YOUR ATTENTION THAT WHAT YOU ARE ABOUT TO APPROVE ARE IMPROVEMENTS FOR LOW DENSITY WHITE AREAS, SPECIFICALLY ROUTE 19 AND 30.

ROUTE 30 WALSH CHARLTON.

AS YOU MAY RECALL, BORDERS LAKE WEST WESTLAKE HILLS AND ROLLINGWOOD WESTLAKE HILLS MASTER PLAN ACTUALLY SPECIFIES A LIMITATION ON MULTI-FAMILY DEVELOPMENT.

AND SO YOU ARE NOT GOING TO GROW RIDERSHIP OR REBUILD RIDERSHIP IN THAT AREA BECAUSE IT ONLY SERVED ABOUT 5.6 WRITERS AN HOUR.

THERE WERE 27 EES ISD STUDENTS WHO LOBBY CAPITAL METRO IN 2016 HASHTAG SAVED THE 30.

THEY DO NOT PAY INTO THE SERVICE AREA IN ON OR ABOUT DECEMBER 14TH OR 16TH.

AND ALSO NOVEMBER 5TH AND SEVENTH WHEN WE HAD WORK SESSIONS WITH A CONSULTANT, RUSH CHISHOLM, HE DID NOT RECOMMEND MAINTAINING RAW 30 WALSH TOLTON.

I WANT YOU TO RECOGNIZE THAT THOSE CHANGES THAT YOU'RE MAKING COME AT THE EXPENSE OF AFRICAN AMERICANS WHO LIVE IN CRAIG WOOD ON ROUTE 3 39.

AND SO I OPPOSE THE TRAVIS COUNTY TRANSIT DEVELOPMENT PLAN, WHICH IS CONSENT ITEM NUMBER 12.

ROUTE 2 37 IS INTERLINE WITH 3 39 IS 60 MINUTES.

AND COMMUNITY FIRST VILLAGE, FORMALLY HOMELESS INDIVIDUALS CANNOT EVEN GET DAY LABOR.

MY REQUEST IS FOR YOU TO ACTUALLY REANALYZE THE SYSTEM AND RECOGNIZE THAT YOU DO HAVE DISPARATE IMPACTS, EVEN THOUGH YOUR RESOLUTION SAYS THAT YOU DO NOT.

THESE CHANGES COME AT THE EXPENSE OF INDIVIDUALS WHO LIVE NORTH OF US, 180 3.

I WOULD ASK YOU TO RECOGNIZE THE NEED TO RESTORE 3 92 TO THE ARBORETUM ONE SEED RIDE EAST WEST CONNECTIVITY ON ROUTE 3 25, WALMART NORWOOD TO WALMART, NORTH CROSS, AND TWO 40 TO ST.

DAVIDS.

I'VE GIVEN YOU OTHER EXAMPLES AND WAYS TO MITIGATE THESE DISPAR IMPACTS.

ROUTE TWO 40 ACTUALLY SERVE ST.

DAVIDS, BUT 4 66

[00:05:02]

RUNS TO THE DOMAIN AND IT'S LESS THAN TWO MILES FROM ST.

DAVID.

SO YOU COULD ACTUALLY SERVE INDIVIDUALS THERE.

AS IT RELATES TO PICKUP, WORKING AHEAD ON PAGE 2 23 OF YOUR BACKUP MATERIALS, I WOULD ASK YOU TO RECOGNIZE THE NEED TO CREATE A SAMSUNG TO APPLE EAST WEST PICK ZONE BECAUSE THE CURRENT ZONE DOES NOT CONNECT THE, THE INDIVIDUALS NORTH OF US.

180 3 TO TECH RIDGE PARKING LOT.

I KNOW FIRSTHAND BECAUSE I WAS TRYING TO FIGURE OUT HOW TO GET FROM WALMART, UM, THE IT'S BREAKER AND NORTH MAR, SO THERE'S A WALNUT CREEK PICKUP ZONE, BUT IT DOES NOT GO TO TECH RIDGE PARKING LOT.

3 92 IS IN BETWEEN THE NEXT ZONE, WHICH IS DESAW.

SO THERE'S NO PICKUP BY WALNUT CREEK ELEMENTARY.

AND THE DESAW ZONE ACTUALLY REQUIRES YOU TO PAY 1 25 TO BOARD PLUS THE DAY PASS.

PLUS, IF YOU NEED THE SERVICING, YOU DON'T HAVE A DAY PASS.

THAT'S ANOTHER DOLLAR 25 TO GO HOME.

SO IT'S MORE EXPENSIVE FOR THE INDIVIDUALS WHO ARE RELYING ON THE PICKUP ZONE.

AND YOU'LL LOOK IN YOUR BACKUP MATERIALS AND YOU'LL SEE THAT THE NORTHEAST ZONES ARE THE ONES THAT ARE USED THE MOST.

THOSE ARE THE TRANSIT DEPENDENT WRITERS.

I WOULD ALSO ASK YOU TO RECOGNIZE AS WELL THAT THE 15 MINUTE INCREASES THAT YOU ARE HAVING ON THE AMENITIES CONSENT ITEMS FIVE AND SIX, WHICH IS YOUR POLL SIGNAGE AND THE BENCHES, THAT DOES NOT DO ANYTHING TO GET THE TRANSIT DEPENDENT WRITERS TO THEIR DESTINATION ANY FASTER.

AND SO I WOULD JUST ASK YOU TO RECOGNIZE THAT WHEN YOU LOOK AT YOUR CAPITAL BUDGET, OUT OF THE 902 MILLION THAT YOU HAVE ALLOCATED, HOW MUCH OF THOSE FUNDS WILL ACTUALLY IMPROVE SERVICE FOR THOSE OF US WHO ARE MINORITIES THAT ARE BEING DOUBLE AND TRIPLE COUNTED UNDER YOUR RIDERSHIP TO IMPROVE SERVICE SOUTHWEST AND CENTRAL FOR YOUR WHITE CHOICE WRITERS.

I WOULD LASTLY JUST SAY THAT I OPPOSE ANY TYPE OF STUDY THAT YOU HAVE, UM, MOVING FORWARD BECAUSE YOU'RE NOT LISTENING TO US AS IT RELATES TO CUSTOMER SERVICE.

DODY WAINS GOT A NEW TITLE FOR CUSTOMER, THE CHIEF CUSTOMER, UM, OFFICER BACK IN 2018, AND SHE HAS YET TO DO ANYTHING TO IMPROVE OUR SERVICE.

LASTLY, I'LL JUST REMIND YOU, IT WAS 80 MINUTES HEADWAY ON AUGUST 31ST, 2022 FOR THE SOCCER GAME AS WHITE CHOICE WRITERS WAS BEING SHUTTLED EVERY 15 MINUTES.

AND SO, MR. CHAIRMAN, I KNOW YOU SAID YOU VOTED AGAINST CAP REMAP, YOU DID NOVEMBER 15TH, 2017, BUT THESE CHANGES FOR JANUARY, 2023 ARE JUST AN EXTENSION OF CAP REMAP.

AND I WOULD ASK YOU TO VOTE AGAINST THEM AGAIN TODAY.

THANK YOU SO MUCH FOR YOUR ATTENTION.

IF YOU HAVE ANY QUESTIONS, I'LL GLADLY ANSWER THEM AT THIS TIME.

THANK YOU, MS. JOSEPH.

UH, THE NEXT PERSON FOR PUBLIC COMMENT IS MAY MATSON TAYLOR, WHO IS ALSO REMOTE.

AND THERE'S NO SOUND ON MY END.

I CAN'T HEAR YOU IF YOU'RE TALKING TO ME.

UM, I'M NOT.

THANK YOU MS. JOSEPH.

WE'RE GONNA MOVE ON TO THE NEXT SPEAKER.

HI.

UM, I'M MAY TAYLOR.

UM, I'M ALSO HERE TO SPEAK ABOUT THE JANUARY, 2023 SERVICE CHANGES.

UM, I WANNA SPEAK ABOUT WHAT'S NOT INCLUDED THAT SHOULD BE INCLUDED.

SO THE CHANGES DO NOT INCLUDE RESTORING FULL SERVICE ON THE 3 35 AND THE 18.

UM, THESE ROUTES ARE SUPPOSED TO BE PART OF THE HIGH FREQUENCY NETWORK WITH SERVICE EVERY 15 MINUTES.

UM, BUT SERVICE WAS TEMPORARILY CUT TO EVERY 30 MINUTES IN SEPTEMBER, 2021.

AND WE WERE TOLD THAT THIS WAS JUST LIKE A TEMPORARY THING DUE TO A DRIVER SHORTAGE.

UM, AND THE PROMISE WAS MADE THAT FREQUENCY WAS GONNA BE RESTORED NO LATER THAN AUGUST, 2022, WHICH DID NOT HAPPEN.

AND IT WAS A HUGE DISAPPOINTMENT TO PEOPLE LIKE ME WHO RELY ON THESE ROUTES.

NOW WE'RE ON TO THE NEXT SERVICE CHANGE AND THERE'S NO INDICATION THAT THIS IS GONNA HAPPEN NOW OR ANYTIME IN THE NEAR FUTURE.

UM, SO IN FACT, AS I LOOKED INTO THIS, UM, IT LOOKS TO ME LIKE EARLIER THIS YEAR, YOU ALL QUIETLY UPDATED YOUR WEBSITE TO REMOVE THE 3 35 AND THE 18 FROM BEING LISTED ON THE HIGH FREQUENCY NETWORK, WHICH ON ONE HAND I GET IT CUZ YOU'RE NOT PROVIDING THAT LEVEL OF SERVICE RIGHT NOW.

BUT ON THE OTHER HAND, TO ME, THAT MAKES IT LOOK LIKE YOU'RE NOT COMMITTED TO ACTUALLY RESTORING, UM, 15 MINUTE FREQUENCIES ON THESE ROUTES AT ALL, BUT THAT YOU'RE JUST NOT GONNA ANNOUNCE THAT CHANGE.

SO I JUST WANNA KNOW WHAT YOU ALL ARE DOING.

IF YOU'RE GONNA RESTORE SERVICE, WHEN ARE YOU GONNA DO THAT? BECAUSE IT'S BEEN OVER A YEAR.

AND IF YOU'RE NOT GOING TO, THEN WHY NOT? AND WHY ARE YOU TRYING TO SNEAK IT IN UNDER THE RADAR, UM, WITHOUT INCLUDING IT, UM, IN THE SERVICE CHANGES, IF YOU'RE PERMANENTLY PULLING THESE ROUTES OFF THE HIGH FREQUENCY NETWORK AND PERMANENTLY CUTTING FREQUENCY AND HALF, THAT IS A REALLY BIG CHANGE AND IT DESERVES AN OPPORTUNITY FOR PUBLIC INPUT, ESPECIALLY CONSIDERING THAT

[00:10:01]

THESE ROUTES WERE A CORE PART OF CAPRI MAP.

UM, THE DIFFERENCE BETWEEN RUNNING 15 MINUTE AND 30 MINUTE SERVICE MEANS A 100% INCREASE IN WAIT TIME FOR RIDERS.

UM, FOR ME, I LIVE AT ONE END INTO OF THE 3 35 AND I WORK AT THE OTHER END.

SO I'D LIKE TO TAKE THE BUS, UM, AND I DO WHEN I CAN.

I DID WHEN IT WAS 15 MINUTES, BUT AT 30 MINUTES IT'S COMPLETELY IMPRACTICAL BECAUSE I USUALLY DO NOT HAVE AN HOUR BETWEEN NEEDING TO BE AT TWO DIFFERENT PLACES.

UM, I AM A CHOICE RIDER.

I'M FORTUNATE BECAUSE I HAVE ANOTHER OPTION OF RIDING MY BIKE, WHICH GETS ME THERE A LOT FASTER THAN THE BUS DOES AT THE CURRENT SERVICE LEVEL, BUT I'D LIKE TO BE ON THE BUS.

UM, I ALSO WANNA QUICKLY MENTION THAT THERE ARE OTHER ROUTES THAT ARE AFFECTED THAT HAVEN'T GOTTEN THEIR SERVICE BACK THAT ARE SUPPOSED TO BE ON THE HIGH FREQUENCY NETWORK.

UM, SO THE 3 25, THE THREE 11, THE 3 33, AND THE 3 37 ARE SUPPOSED TO BE, UM, 15 MINUTE SERVICE SEVEN DAYS A WEEK.

BUT EVER SINCE THAT SERVICE CUT IN SEPTEMBER, 2021, THEY'RE ONLY RUN EVERY 30 MINUTES ON THE WEEKENDS, WHICH AGAIN, LIKE HUGELY AFFECTS THE USABILITY OF THAT SERVICE.

AND I, AGAIN, I'D RIDE THE, UM, 3 25 IF IT WAS AT 15 MINUTES, BUT I CAN'T DO IT AT 30 MINUTES.

UM, SO MY ASK IS THAT, UM, YOU BE HONEST ABOUT WHAT YOU'RE DOING, THAT YOU RESTORE 15 MINUTE FREQUENCIES TO ALL THESE ROUTES SEVEN DAYS A WEEK.

AND THEN IF YOU'RE NOT GONNA DO THAT, THAT YOU JUST, YOU KNOW, PUT IT IN THE SERVICE CHANGES AND LET PEOPLE MAKE COMMENT ON IT.

RIGHT? THANK YOU, UH, MS. TAYLOR.

ALL RIGHT.

UH, OUR NEXT SPEAKER IS, UH, SHERRY TAYLOR.

YES, MA'AM.

ON THE PHONE? UH, NO MA'AM.

, YOU, YOU DIDN'T HAVE REMOTE BY YOUR NECK.

ALL RIGHT.

MY NAME'S SHERRY.

MY NAME'S SHERRY TAYLOR HERE.

MONITOR, PRESS RIGHT BUTTON, MA'AM.

PRESS PRESS BUTTON.

OKAY, LET ME START.

UH, MY NAME IS SHERRY TAYLOR.

I'VE BEEN HERE, UH, AT THE END OF THE MONTH, UH, SESSIONS LAST FEW MONTHS AND LEARNED SOMETHING EACH TIME.

AND I SEE SOME IN FOLKS IN HERE WITH, UH, BUS, FREE BUS, UM, RIDERSHIP AND KIND OF, EXCUSE ME FROM TALKING ABOUT WHAT I CAME TO TALK ABOUT, BUT I, I DO WANNA MENTION THAT THE 3 35 IS WHERE I AM, 78, 7 23.

AND I WAS SURPRISED THAT THEY PUT YET ANOTHER BUS STOP ON BEMAN WHERE WE DON'T HAVE RIDERSHIP.

AND MY FRIEND WAS TELLING ME THEY TOOK THEIR ST.

JOHN'S BUS OUT WHERE THERE'S A LOT OF RIDERSHIP.

SO I'M CONFUSED WHEN THERE'S, THERE'S DOCUMENTATION THAT IN MUELLER, WE'RE NOT USING THE ROUTE ON BERGMAN BECAUSE A LOT OF PEOPLE HAVE A CAR AND THERE ARE OTHER AREAS DON'T HAVE A CAR.

THEY REALLY DEPEND ON THAT FOR WORK AND OTHER PLACES THEY HAVE TO GO.

UM, SO ANYWAY, I WANTED TO MENTION FOR THOSE WHO ARE TOWING THE SIGNS, I WOULD LIKE TO ENTERTAIN YOU GOING BACK TO SCHOOL TO PROGRAM CALL.

UM, CAPITAL IDEA.

CAPITAL IDEA WOULD GIVE YOU A FOUR MONTH BUS PASS WHERE YOU'D GO TO SCHOOL.

GOING TO SCHOOL IS FREE.

TUITION IS FREE.

THE BOOKS ARE FREE IF YOU HAVE CHILDREN, THEY KEEP YOUR KIDS DURING YOUR SCHOOL HOURS FOR FREE.

BUT THE POINT IS, IF YOU'RE ASKING FOR A FREE BUS, BUT YOU DON'T HAVE A DESTINATION, THAT'S GOING TO INCREASE YOUR PRODUCTIVITY IN THE COMMUNITY.

MAYBE THAT'S WHY CAPITAL IDEA IS NOT TRYING TO GIVE YOU A FREE BUS PASS.

BUT IF YOU CONSIDER, I HAVE A LIST, IF YOU COULD SIGN UP, I COULD MEET YOU AT SIX 10 EAST 45TH STREET, WHICH IS AUSTIN CLUBHOUSE, AND WE COULD FIGURE OUT HOW TO GET YOU ENROLLED IN CAPITAL IDEA.

AND THEN ARE YOU DOING ALL THAT FREE BUS RIDING? YOU'LL GET A DEGREE OUT OF IT.

AND IF YOU DON'T HAVE A HIGH SCHOOL DIPLOMA, YOU CAN GET ONE THROUGH GOODWILL, AND THAT'S ALSO A FREE BUS PASS OVER THERE.

SO, UM, ANYWAY, AT THE END OF THE DAY, IF YOU'RE JUST RIDING FREE GOING ANY PLACE FOUR YEARS LATER, YOU, YOU WILL JUST BE RIDING.

BUT THIS WAY CAPITAL IDEA, YOU'LL HAVE A DEGREE AND BE ABLE TO PAY FOR YOUR OWN BUS PASS.

JUST SAYING.

SHERRY TAYLOR RUNNING FOR US HOUSE OF REPRESENTATIVE.

VOTE FOR ME NOVEMBER 8TH.

ALL RIGHT.

ALL RIGHT.

UH, VAL ROKS IS THE NEXT PERSON.

VAL ROMS. OKAY.

IF, IF SHE'S NOT HERE, THEN, UH, IS IT DEBORAH MILLER? YES.

ALL RIGHT, PLEASE COME FORWARD.

GOOD MORNING.

GOOD MORNING.

I'M DEBORAH MILLER.

UM, TWO MONTHS AGO I CAME TO THE BOARD AND ASKED TO, UM, GET

[00:15:01]

YOUR SUPPORT FOR A BLUE APPLE EXPRESS PROGRAM.

I STARTED, SO I CAME TO GIVE YOU A REPORT ON WHAT HAPPENED.

UM, I CAME BEFORE WITH A LOGO.

UM, I'VE BEEN WORKING AT THIS REALLY HARD.

UM, THERE ARE TIMES WHEN I READ THE BUS IN 105 DEGREE TEMPERATURES FOR OVER EIGHT AND A HALF HOURS, AND DID NOT QUIT TILL I MEET MY DESTINATION BECAUSE I'M COMMITTED TO THIS PROGRAM.

UM, HERE'S A PICTURE OF ME RIDING THE BUS AND, UM, THIS IS MY FAVORITE BUS.

THIS IS FIFTH AND VODKA.

UM, THIS IS HOW I CATCH THE FLYOVER.

THE PROBLEM IS, EVERY TIME I GET ON THIS BUS, I SHUT THE LINE DOWN.

THEY ARE NOT WHEELCHAIR ACCESSIBLE.

YOU CAN'T GET MY WHEELCHAIR ON THERE.

YOU MIGHT GET ME UP, BUT YOU CAN'T GET ME DOWN.

NOW, ALWAYS HANGING IN THE SUN FOR 30 MINUTES TO AN HOUR FOR THEM TO SEND TWO SUPERVISORS AND MECHANIC UP TO LAKE PLAIN WALL OR DOWN TO REPUBLIC SQUARE FOR THEM TO FIGURE OUT WHAT NEW HAVE EVERY ONE OF THOSE BUSES THAT LOOKS THE SAME ON THE OUTSIDE OF EXPRESS HAS A DIFFERENT WAY THAT THEY NEED TO HAVE, UM, TO RELEASE THAT, UM, EXCUSE ME, TO RELEASE THE MECHANISM THAT ALLOWS THE LIFT TO GO UP AND DOWN INSIDE THE BLACK BOX ON SOME UNDERNEATH THERE IS A, UH, HANDLE AND THEY CAN BE CRANKED UP OR DOWN.

IT'S NOT ON ALL OF THEM.

SOME OF THE BLACK BOSSES ARE LOCKED AND THERE'S NO HANDLE.

THE LAST TIME I WAS UP WAS UP FOR AN HOUR AND A HALF, UM, LEFT FLY MO.

UM, I EXPECTED IT.

SO I HAD BROUGHT FROZEN WATER TO SHARE WITH THE DRIVER, UM, BECAUSE ITS HAPPENING EVERY TIME.

BUT I KEEP DOING IT BECAUSE I KEEP SAYING, WE'RE GONNA WORK THE BUGS OUT EVERY TIME IT'S SOMETHING NEW.

SO I FIGURED EVENTUALLY WE'LL FIND EVERYTHING RIGHT UNTIL THIS MORNING.

THIS MORNING I WENT TO THE BUS STATION.

I, I WENT EARLY BECAUSE I KNEW THIS IS REAL TOWARDS ME.

SIX HOURS BEFORE HE GET HERE.

WHAT HAPPENED? I CAN'T FATHOM IT.

I WENT AND, AND TO THE DOOR WITH THE DINING FIVE DRIVER WAS LET HIM KNOW I WAS HERE, SO HE WOULD NOT MISS ME.

I GO BACK WHERE THE DR WHERE I'M SUPPOSED TO LOAD ON THE SIDE OF THE BUS, RIGHT? HE COMES OUT, ASKS ME TO SHOW HIM THAT I HAVE FAIR, OKAY, SO THIS IS NOT NORMAL ANYWAY, SO I SHOW HIM MY METRO ACCESS PAD AND HE'S GLAD TO MAKE SURE THAT IT SAYS I CAN RIDE THE COMMUTER TRAIN, RIGHT? SO HE CAN'T, HE CAN'T, I MEAN, SO I CAN'T WRITE THE FLOWER, SO HE CAN'T, HE CAN'T LEGALLY TELL ME I CAN'T DO IT.

INSTEAD OF SAYING, HEY, WILL YOU DO THIS A FAVOR? LET EVERYBODY GET TO WORK ON TIME.

WHAT HE DOES IS HE DO NOT, IS HE VIOLATES THE AMERICAN DISABILITY ACT.

HE REFUSES TO CLEAR THAT THE AREA THAT IS SUPPOSED TO BE RESERVED FOR THE DISABLED AND SENIORS, HE WILL NOT GET ME ON THE BUS.

HE IS DIRECTED BY HIS SUPERVISOR TO COME TO ME AND TELL ME THAT I DON'T BELONG ON THAT BUS, THAT I NEED TO BE ON METRO ACCESS, WHICH WAS THE WHOLE PURPOSE OF THIS THING.

IN ADDITION, HE SAID, MAYBE I COULD CATCH AN NEXT PLUS.

NOW, I DIDN'T WANNA MAKE EVERYBODY LATE FOR WORK, YOU KNOW, SO I RAN MY BATTERY DOWN, I WENT OVER AND CAUGHT THE TRAIN DOWN.

I JUST WANNA LET YOU KNOW THAT I LIKE TO KNOW WHERE TO GO FORWARD THIS.

I DON'T WANT PUT A BUNCH OF LAWSUITS AGAINST YOU IF THE DRIVERS ARE GONNA BEHAVE LIKE THIS WHEN THEY SEE A WHEELCHAIR.

THANK YOU.

RIGHT.

THANK YOU.

ALL RIGHT.

ALL RIGHT, NEXT PERSON IS EMILY SEALS.

HI AGAIN.

I'M EMILY SEALS SOCIAL WORKER WITH SUNRISE HOMELESS NAVIGATION CENTER.

I ALSO SERVE ON THE AUSTIN TRAVIS COUNTY HOMELESSNESS RESPONSE SYSTEM LEADERSHIP COUNCIL.

AND I'M THE CHAIR OF THE FREE TRANSPORTATION FOR PEOPLE EXPERIENCING HOMELESSNESS WORK GROUP.

THANK YOU FOR THE OPPORTUNITY TO SPEAK WITH YOU AGAIN TODAY.

MANY OF US HAVE RETURNED TO THE BOARD MEETING THIS MONTH FOR OUR THIRD TIME TO CONTINUE ASKING CAP METRO, NOT ONLY FOR YOUR VOICE SUPPORT FOR FREE TRANSPORTATION, BUT TO ALSO ASK FOR A CLEAR PROPOSAL WITH MEANINGFUL BENCHMARKS TO FULLY ROLL OUT.

ROLL OUT A PERMANENT FREE FAIRS PROGRAM FOR PEOPLE EXPERIENCING HOMELESSNESS BY JANUARY OF 2023.

THE CURRENT FREE FAIRS POLICY, WHICH ENABLES PEOPLE EXPERIENCING HOMELESSNESS PROVIDE FOR FREE TO COOLING CENTERS ENDS IN JUST FOUR DAYS BETWEEN THE MONTHS OF OCTOBER AND THE ROLLOUT OF A POSSIBLE PERMANENT FREE FAIRS PROGRAM IN JANUARY.

WE ARE ALSO ASKING THAT SERVICE PROVIDERS, MUTUAL AID GROUPS AND FAITH-BASED PROGRAMS RECEIVE 31 DAY BUS PASSES FOR DISTRIBUTION AND SHOULD NOT BE LIMITED BY DATA COLLECTION RESTRICTIONS OR SUPPLY CAPS.

AS A LOCAL SERVICE PROVIDER, SUNRISE HOMELESS NAVIGATION CENTER WOULD NEED APPROXIMATELY 2031 DAY BUS PASSES TO DISTRIBUTE EACH MONTH.

THIS IS BASED ON DATA GATHERED IN AUGUST FROM OUR IN PERSON SERVICES OFFERED AT OUR SOUTH AUSTIN LOCATION, OUR MOBILE OUTREACH TEAM, WHERE SERVICES ARE OFFERED THROUGHOUT THE CITY AS WELL AS OUR HOTLINE TEAM.

WE ARE ALSO ASKING THAT FRONTLINE STAFF NOT BE LIMITED BY INTENSIVE DATA RESTRICTION CONNECTED WITH THESE BUS PASSES.

ANY NEW DATA GATHERING REQUIREMENTS

[00:20:01]

WOULD TAKE AWAY FROM OUR FOCUS ON COORDINATED HOUSING ASSESSMENTS, HOUSING REFERRALS, HEALTH AND MENTAL HEALTH CARE AND ASSESSMENT AND NAVIGATION, AND OUR ABILITY TO CONTINUE TO PROVIDE HOLISTIC AND TRAUMA INFORMED CARE TO EACH PERSON WE INTERACT WITH AT SUNRISE.

UM, I'M ALSO HAPPY TO HELP, UM, CONNECT CAP METRO WITH OTHER SERVICE PROVIDERS, UM, WHO ALSO WOULD BE REQUESTING 31 DAY BUS PASSES.

AS I'VE MENTIONED HERE BEFORE, OUR CURRENT SYSTEM OF ASKING SERVICE PROVIDERS, CASE MANAGERS, INTERNS, AND VOLUNTEERS TO ACT AS GATEKEEPERS TO TRANSPORTATION FOR OUR COMMUNITY'S MOST VULNERABLE IS UNFAIR TO EVERYONE INVOLVED AND CERTAINLY IS NOT TRAUMA INFORMED CARE.

BECAUSE OF OUR CONSTANT NEED TO RATION BUS PASSES, PEOPLE MISS HEALTHCARE APPOINTMENTS, MENTAL HEALTH APPOINTMENTS, JOB OPPORTUNITIES, AND THE ABILITY TO MEET WITH CASE MANAGERS.

THEY DON'T HAVE TRANSPORTATION.

PEOPLE NEED TO CONNECT AND TRANSPORTATION IS INTEGRAL TO CONNECTING.

YESTERDAY MY DAUGHTER TURNED SEVEN ON HER WAY TO HER BIRTHDAY PARTY, SHE SAID TO ME FROM THE BACKSEAT, I'M THINKING OF WHAT I WANT TO WISH FOR FOR MY BIRTHDAY.

THEN SHE ENTHUSIASTICALLY SAID, OH, I KNOW FREE TRANSPORTATION FOR PEOPLE EXPERIENCING HOMELESSNESS.

THE NEXT GENERATION IS PAYING ATTENTION TO THE MORAL COMPASS OF OUR COMMUNITY.

IF A SEVEN YEAR OLD CAN WISH THIS, SURELY WE CAN COME TOGETHER SERVICE PROVIDERS, PEOPLE WITH LIVED EXPERIENCE AND CAT METRO TO MAKE THIS WISH COME TRUE.

THANK YOU.

THANK YOU, MICHAEL HALLIBURTON.

GOOD AFTERNOON.

MY NAME IS MICHAEL HALLIBURTON.

UM, WE, THE HOMELESS IS ASKING FOR A PERMANENT FREE BUS PASS.

UM, IT, I'M SURE IT'S GONNA HELP WITH NOT ONLY, UH, SAFETY, GETTING TO MY JOB, DOCTOR'S APPOINTMENT, ET CETERA.

UM, THIS IS THIS, UH, SYSTEM THAT WE HAVE RIGHT NOW.

THERE'S A PRESSURE BETWEEN THE BUS DRIVERS AND THE RIDING HOMELESS, RIGHT? SOME OF THE DRIVERS FEEL LIKE, UH, UH, YOU KNOW, WE ARE TRYING TO TAKE ADVANTAGE, BUT WE'RE NOT TRYING TO TAKE ADVANTAGE.

AND THIS IS NOT GONNA BE A PERMANENT SITUATION FOR THE HOMELESS BECAUSE I DO WOULD LIKE YOUR HELP IN, UM, PROMOTING A NEW BUSINESS PROJECT, RIGHT? SO THIS IS GONNA HELP US NOW, BUT WE ARE GONNA HELP CAPITAL METRO IN THE FUTURE, NOT ONLY INCREASING RIDERSHIP, BUT WE'RE GONNA BE ABLE TO ACTUALLY INVEST IN CAPITAL METRO.

SO I'M ASKING FOR, UM, A PARTNERSHIP YOU COULD SEE.

SO YOU'RE GONNA HELP US NOW.

YOU'RE GONNA, AND WE WILL HELP YOU IN THE FUTURE AND I CAN GIVE YOU FURTHER DETAILS ON THAT.

UM, LIKE I SAID, LOAD THE PRESSURE BETWEEN THE DRIVERS HELP US TO GET THROUGH OUR JOBS SO IT WON'T CUT INTO MY PAYCHECK.

$41 PLUS FOR A 30 DAY BUS PASS.

IT'S PRETTY EXPENSIVE AND IT, IT REALLY TAKES AWAY ALSO FROM ME TRYING TO GET SOME, A FREE BUS PASS CUZ I HAVE TO GO TO ALL THESE CHURCHES AND I HAVE A JOB TO GO TO, RIGHT? SO PLEASE HELP US A PERMANENT, UH, BUS PASS, WHICH WILL LOOK SIMILAR TO YOUR TEXAS ID AND, UH, UNTIL OUR SITUATION CHANGES.

THANK YOU.

RIGHT, THANK YOU.

NEXT IS AVERY RIDER.

HELLO, MY NAME IS AVERY.

I'M A DISABLED COMBAT VETERAN IN A FORMERLY UNHOUSED AUSTIN NIGHT.

UM, I'M DEEPLY DISAPPOINTED WITH CAP METRO AND THE CITY OF AUSTIN'S PERFORMATIVE ACTIONS OF THE PAST FEW MONTHS WHEN DEALING WITH A CRITICAL RESOURCE, UM, FOR A DISPROPORTIONATELY DISABLED, DISPROPORTIONATELY BLACK, DISPROPORTIONATELY VETERAN UNHOUSED POPULATION CAP METRO.

AND THE CITY OF AUSTIN KNEW THAT THE POLICY WAS INADEQUATE FAR BEFORE T HRA BEGAN THEIR CAMPAIGN.

AND THESE POLICIES RELEASED SINCE THEN FEEL PERFORMATIVE WHEN BUS DRIVERS ARE STILL DENYING ACCESS EVERY SINGLE DAY TO UN HOUSE PEOPLE AND THE LABOR TO SPREAD INFORMATION ABOUT THE POLICY AS WELL AS THE LOCATION OF THE COOLING CENTERS COLLECTION OF THE INCIDENTS OF POLICY INFRINGEMENTS HAVE ALL GONE TO ORGS WHO RECEIVE NO FUNDING TO DO SO.

LIKE T HRA IN STREET FORM CAP METRO IN THE CITY OF AUSTIN'S.

LACK OF FREE FAIRS PROGRAM IS UNNECESSARILY PITTING BUS DRIVERS AGAINST THE UNHOUSED POPULATION.

THIS IS A SOLVABLE PROBLEM.

WE NEED A FREE FAIR PROGRAM IMMEDIATELY, SO WE'RE NOT PITTING THESE BUS DRIVERS AGAINST THE ON HOUSE POPULATION UNNECESSARILY.

THAT IS THE PERMANENT PLAN.

IN THE MEANTIME, CAP METRO AND THE CITY OF AUSTIN NEED TO PROVIDE ORGANIZATIONS LIKE T HRA, STREET FORUM SUNRISE AND

[00:25:01]

SERVICE PROVIDERS WITH AN ADEQUATE SUPPLY OF FREE 31 DAY BUS PASSES WITH NO STRINGS ATTACHED.

THANK YOU.

THANK YOU.

ELI CORTEZ.

HELLO, GOOD AFTERNOON, BOARD MEMBERS.

MY NAME IS ELI CORTEZ.

I'M AN ORGANIZER WITH TEXAS HARM REDUCTION ALLIANCE.

UM, FOR WHEN WE STARTED THE HEAT POLICY CHANGE, UH, FOR WEEKS I WAS GETTING SEVERAL CALLS DAILY, WEEKLY FROM MEMBERS FROM, UM, PEOPLE THAT ARE A PART OF OUR ORGANIZING PROJECT ABOUT, UM, THE FAILED ABILITY TO BE ABLE TO ACCESS THE BUS.

UM, BUS DRIVERS WERE SITING THAT IT WASN'T HOT ENOUGH OUTSIDE THAT THEIR ROUTE DIDN'T GO BY A COOLING CENTER, JUST LIKE A MYRIAD OF, UM, MISINFORMATION ABOUT THE NEW HEAT POLICY.

UM, AND WE'VE BEEN IN CONTACT TRYING TO GET, UM, AN UPDATE OUT TO THE DRIVERS TO MAKE SURE THAT THIS IS HAPPENING.

BUT IN THIS PAST MONTH, WE'VE REALLY SEEN LIKE, UM, JUST A FAILURE OF EXPANDING THIS HEAT POLICY TO PEOPLE EXPERIENCING HOMELESSNESS.

PEOPLE THAT NEEDS TO GET TO THEIR DOCTOR APPOINTMENTS, PEOPLE THAT NEED TO SEE THEIR CASE MANAGERS, AND EVERY DAY FROM OUR LAST BOARDING MEETING TO TODAY, ALL THOSE INSTANCES OF THIS FAILED HEAT POLICY, UH, MEANS EXACTLY THAT.

IT MEANS, UH, MISSED DOCTOR APPOINTMENTS, LET'S ACCESS TO SOCIAL SERVICES, MISSED PAROLE MEETINGS, AND ABILITY TO GET FOOD OR WATER LOST CONTACT WITH FAMILY AND FRIENDS, AND SO MUCH MORE THAN THAT.

AND THIS IS HUNDREDS OF INSTANCES SINCE OUR LAST BOARD MEETING.

UM, I THINK IT'S, WE WOULD ALSO, UM, BE REMISS TO NOT, UM, BEGIN IN CONVERSATIONS ABOUT THE UPCOMING WINTER.

UM, WE'RE GETTING TO A POINT, ESPECIALLY BEFORE THIS NEW PERMANENT FREE FERRIS PROGRAM ROLL OUT WHERE THE TEMPERATURE IS GONNA DRASTICALLY CHANGE.

UM, AND WE KNOW THAT TEXAS DOESN'T HAVE THE INFRASTRUCTURE OR SERVICES TO SUPPORT THE HOMELESS POPULATION, ESPECIALLY IN AUSTIN WHEN IT COMES TO SHELTER, WHEN IT COMES TO ACCESSING FOOD, WATER, LIKE EVERYTHING THAT THEY NEED TO SURVIVE THROUGH WHAT IS BEN, SEEM TO BE A CRITICAL SYSTEMIC FAILURE TO PROVIDE, UM, RESOURCES FOR THE UNHOUSED IN, IN THE CULT.

UM, WITHOUT A FREE FERRIS PROGRAM OR ENOUGH OF THESE 31 DAY PASSES, PEOPLE ARE NOT GONNA BE ABLE TO REACH THE PLACES THAT THEY NEED TO BE TO BE SAFE.

SO WE REALLY NEED CAP METRO TO LAY OUT A CLEAR PROPOSAL WITH MEANINGFUL BENCHMARKS TO FULLY ROLL OUT THE PERMANENT FREE FERRIS PROGRAM FOR UNHOUSED HOUSE.

TONIGHT'S BY JANUARY OF 2023.

IN THE MEANTIME, UM, IN THIS GAP THAT'S UPCOMING, WE'RE ASKING KAMETRA TO PROVIDE 31 DAY PASSES TO ALL IN HOUSE AUSTIN NIGHTS WHO NEED TRANSIT ACCESS UNTIL THAT PROGRAM IS ROLLED OUT SO THAT THERE ARE NO MORE MISSED APPOINTMENTS, NO MORE MISSED PAROLE APPOINTMENTS, ACCESS TO ALL THESE CRITICAL SERVICES THAT HOMELESS PEOPLE REALLY NEED TO SURVIVE IN AUSTIN.

UM, AND SERVICE PROVIDERS AND MUTUAL AID GROUPS CANNOT BE BURDENED BY DATA COLLECTION OR SUPPLY CAPS BECAUSE IT IS SUCH A HUGE TAKE ON, UM, AND SO THE LEAST BARRIERS POSSIBLE TO MAKE THAT HAPPEN, TO GET PEOPLE WHAT THEY NEED IS, IS REALLY CRUCIAL AND CRITICAL TO WHAT WE NEED AT THIS TIME.

SO THANK YOU ALL VERY MUCH.

THANK YOU.

CHEER ALVIN SANDERS.

OH, YES, SIR.

I WAS WONDERING IF, UM, YOU KNOW, WE DID GET THIS MEMO FROM TRANSIT EMPOWERMENT FUND, AND I WAS WONDERING IF WE SHOULDN'T, UH, ANNOUNCE THAT, YOU KNOW, WHAT THEY'RE INVITING, UH, ALL THESE ORGANIZATIONS, THEY'RE GONNA NOW HAVE ENOUGH, UH, TRANSIT TICKETS FOR EVERYONE AND THEN THEY'RE INVITING, UH, THE BOARD'S INVITING, UH, ALL THE, UH, CURRENT PREVIOUS ORGANIZATION TO MEET WITH THEM AT ON OCTOBER 5TH FROM 10 30 ON A WEDNESDAY, OCTOBER 5TH, FROM 10 TO 10 30.

SO THAT THEY'RE GONNA HAVE A PRESENT AS SOON AS EVERYBODY GETS THE OPPORTUNITY TO TALK.

YEAH.

AND WE'RE WORKING ON WORKING WHERE THEY ARE ALL GONNA HAVE MORE TICKETS, MORE, MORE PASSES AVAILABLE FOR ALL THE ORGANIZATIONS WITH NO ADDITIONAL COST.

SO, I MEAN, IF, I DON'T KNOW IF Y'ALL, Y'ALL KNOW ABOUT THAT WE HAVEN'T BEEN INVITED.

CAN I TAKE SOMETHING THE UH, YES, BUT HOLD ON ONE SECOND.

OKAY.

UM, BECAUSE, UH, WE ARE GONNA HAVE THE GROUP SPEAK OUT, WE'RE GONNA HAVE THE TEAM SPEAK AFTER EVERYBODY HAS AN OPPORTUNITY TO SPEAK.

SO, UH, WE SAID WE WOULD COME BACK TODAY WITH RECOMMENDATIONS.

WE WILL.

AND, UH, BUT WE WANTED TO GIVE EVERYBODY AN OPPORTUNITY TO SPEAK FIRST.

BOARD MEMBER, UM, THANK YOU BOARD MEMOR FOR BRINGING THAT UP.

IS, IS THIS DOCUMENT AVAILABLE FOR THE PUBLIC? YES, MA'AM.

THAT WAS INCLUDED IN THE POSTED PACKET.

IT WAS IN THE UPDATED PACKET THAT GOT POSTED ON.

DO WE HAVE ANY COPIES HERE TODAY? I, YES.

OUT COPIES.

OKAY.

SO WHAT, WHAT BOARD MEMBER IS TALKING ABOUT FOR YOU ALL IS THIS MEMO, AND THEN THERE'S A, THERE'S A LETTER FROM THE TRANSIT EMPOWERMENT FUND.

DO Y'ALL NOT HAVE THAT? OKAY.

CAN PARDON? WE'RE RIGHT NOW.

CAN, CAN Y'ALL GET

[00:30:01]

IT TO THEM NOW SO THAT THEY HAVE IT? THANK YOU.

ALL RIGHT.

ALL RIGHT.

UM, ALVIN SANDERSON, GOOD MORNING OR GOOD AFTERNOON.

UH, THANK YOU FOR HERE.

UH, I'M, I APPRECIATE THE OPPORTUNITY TO TELL YOU SOME GOOD FACTS, SOME TRUE FACTS OF WHAT'S HAPPENING OUT THERE IN OUR STREETS, IN, IN THE CITY.

UH, MY NAME IS SANDERSON.

I'M A HOMELESS ADVOCATE.

I LIVE ON THE STREETS.

I KNOW WHAT THE PEOPLE GO THROUGH, UH, AND, AND WHAT I SEE IS THERE'S SO MANY THINGS THAT THEY NEED TO DO IN THEIR LIVES THAT WILL HELP THEM.

CAB METRO CAN GET 'EM THERE, AND THAT WOULD BE SO GREAT.

I'VE HAD PERSONAL EXPERIENCE WHERE I'VE GONE FOR DAYS WITHOUT FOOD BECAUSE I DIDN'T HAVE A BUS PASS.

I DIDN'T PANHANDLE.

I WOULD, UH, IT DID SO BAD THAT I WOULD HAVE TO GO TO SILK PARK WHEN PEOPLE HAD PICNICS AND DIG IN THE TRASHCAN FOR FOOD.

IT WAS, IT WAS HORRIFYING THAT I HAD TO GO THROUGH THAT.

I WENT THROUGH A LOT OF MISERY AND DESPAIR BEHIND IT, AND A LOT OF OTHER PEOPLE DO TOO, ON A DAILY DAY BASIS.

WELL, I LIKE TO REALLY POINT OUT TO YOU WHAT THIS IS GONNA DO FOR PEOPLE.

IT'S GONNA CHANGE THEIR LIVES.

IT'S GONNA MAKE IT TO WHERE THEY CAN GET THE DOCTOR'S APPOINTMENT, THEY CAN GET TO A SHOWER, THEY CAN GET FOOD, THEY CAN GET AND, AND MAYBE GO VISIT THEIR FAMILY AND, AND TRY TO REESTABLISH RELATIONSHIPS TO WHERE THEY CAN GET OFF THE STREETS.

THIS WILL HELP PEOPLE GET OFF THE STREET.

IT'S MORE THAN JUST HOUSING NOW.

UM, IT'S GONNA GET 'EM OFF THE STREETS.

IT'S GONNA HELP THEM HELP THEMSELVES TO GET TO THESE DOCTORS' APPOINTMENTS, TO GET THE FOOD WHERE THE FOOD'S AT, TO GET ALL OTHER PLACES IN THEIR DAILY LIVES THAT THEY HAVE TO DO, AND THAT WILL HELP THEM.

AND I'D REALLY LIKE TO, I IMPLORE YOU TO PLEASE CONSIDER JUST THE IMPACT THAT THIS IS GOING TO DO TO PEOPLE AND WHAT IT'S GONNA CHANGE THE CITY OF AUSTIN AND WHAT THEY DO.

THANK YOU VERY MUCH.

ALL RIGHT.

PAUL MULLEN.

PAUL MULLEN.

HELLO, UH, THIS ON.

UH, I'M PAUL MULLEN.

I'M A VOLUNTEER AT THE SUNRISE HOMELESS NAVIGATION CENTER.

NOW, UH, IN THE PAST LIFE I HAVE BEEN A CONSULTANT TO OVER 30 MAJOR EUROPEAN BUS OPERATORS.

SO I KNOW SOMETHING ABOUT, UH, THE ISSUES AFFAIRS I WANT TO MAKE.

UH, THE POINT THAT, UH, DOTY WATKINS STATED AT THE OPERATION COMMITTEE MEETING THAT, UH, THERE WAS A LOT THAT HAD TO BE STUDIED BEFORE A PERMANENT SCHEME IS LAUNCHED.

AND I CAN SEE THAT POINT IS VALID, BUT, AND KITCHEN MADE A PROPOSAL THAT THE BEST WAY TO GATHER THE INFORMATION, NECESS FIRST STUDY IS SIMPLY TO LAUNCH A THREE MONTH PILOT EXPERIMENT OF JUST SIMPLY GIVING OUT 31 DAY PASSES THROUGH THE HOMELESS SERVICES AGENCIES, AND THEN SEEING WHAT HAPPENS.

YOU ALREADY HAVE THE ABILITY TO MONITOR THE RIDERSHIP OF PARTICULAR BLOCK BLOCKS ARE PASSES.

YOU USE THAT FOR THEIR TRANSIT EMPOWERMENT FUND PASSES, AND THEY PRODUCED MONTHLY REPORTS AND RIDERSHIP FOR THOSE PASSES.

UH, SO YOU HAVE THAT.

THE HOMELESS SERVICE AGENCIES, WHILST THEY, WHILST THEY HAVE A TREMENDOUS CASELOAD AND LIMITED TIME TO GET THESE PASSES OUT, CAN COLLECT THE BASIC DEMOGRAPHIC INFORMATION.

FOR EXAMPLE, THEY KNOW HOW MANY, THEY KNOW THE PEOPLE THAT GIVING THE PASSES TO ARE HOMELESS.

THEY HAVE THAT IN FRONT OF THEM.

THEY CAN, CAN THEY ALSO KNOW HOW MANY, HOW MANY ARE, ARE HISPANIC OR BLACK.

AND SO FALL INTO THE TITLE SIX CATEGORIES.

UM, THEY KNOW, UH, HOW MANY ARE OVER 65, AND THEY HAVE A PRETTY GOOD IDEA OF HOW MANY WOULD QUALIFY FOR YOUR DISABLED RIDERSHIP PROGRAM, UH, IF ONLY IF THEY COULD GET THEMSELVES TO APPLY FOR IT.

SO THERE'S A LOT OF INFORMATION THAT THEY CAN PROVIDE IT VERY LITTLE COSTS.

UH, I WOULD ALSO SUGGEST TRYING TO GIVE EACH PERSON RECEIVES A PASS, A LITTLE SURVEY FOR QUESTIONNAIRE TO COMPLETE, UH, EXPLAINING HOW THEY USED THE PASS AND WHAT IT MEANT TO THEM.

AND WE CAN EVEN ASK THEM TO RETURN THAT SURVEY TO GET THEIR NEXT MONTH'S PASS.

[00:35:01]

BUT I'M ASSUME THERE SHOULD BE A THREE MONTH EXPERIMENTAL PERIOD.

UH, SO I THINK BASICALLY, I REALLY RECOMMEND THAT YOU TAKE UP AND KITCHEN'S PROPOSAL.

THANK YOU.

YEAH, THANK YOU.

BARRY JONES.

SO, HELLO EVERYONE.

NICE TO SEE EVERYONE HERE.

UH, MY NAME IS BARRY JONES.

I'M WITH TH HRA ORGANIZING PROJECT.

AND AS YOU KNOW, WE'RE WORKING FOR ON A FREE, UH, FAIR PROGRAM FOR THE HOMELESS.

UH, THIS IS AN ISSUE THAT I KNOW IT, IT IMPACTS ME PERSONALLY AND HAS FOR MANY YEARS, AND IT IMPACTS THOUSANDS OF AUSTIN'S YOUR NEIGHBORS AS WELL.

UH, RIGHT NOW I'M ABLE TO PAY FOR MY OWN BA BUS PASS, BUT, UH, WHEN I FIRST BECAME HOMELESS, THAT WASN'T THE, IT WASN'T TRUE.

I HAD TO GO TO SUNRISE, I HAD TO GO TO TRINITY CENTER.

I HAD TO GO TO ALL SAINTS, EPISCOPAL, AND A NUMBER OF OTHER PLACES, AND IN ORDER TO GET BUS PASSES.

AND EVEN SO, IT ONLY, THAT ONLY COVERED ABOUT A QUARTER OF THE, THE, THE NEED THAT I HAD MY RIDING.

UH, IF I DIDN'T HAVE TO PAY THAT $42 A MONTH EVERY MONTH, UH, THAT A LOT OF THAT WOULD GO TOWARDS, EXCUSE ME, A LOT OF THAT WOULD GO TOWARDS, UH, HOTELS THIS UPCOMING WINTER.

UH, MY CURRENT RECORD FOR LIVING OUTDOORS IS 190 DEGREES DOWN TO EIGHT DEGREES.

SO, UH, DURING THE FREEZE OF 2021, UH, I SLEPT OUT THE FIRST TWO NIGHTS.

UH, AFTER THAT I DID GET ONE RIDE FROM A, A NEIGHBOR TO A SHELTER.

BUT, UH, HOPEFULLY I WON'T BE BREAKING ANY RECORDS THIS WINTER.

THE NEED IS THERE.

UM, FOR THE PAST MONTH, I'VE BEEN, UH, USING, UH, CAP METRO'S, UH, POLICY OF TRANSPORT TO COOLING CENTERS.

UH, I HAVE TO SAY, THE RESULTS HAVE BEEN MIXED.

UM, NEVERTHELESS, ANY HELP IS MUCH BETTER THAN NO HELP AT ALL.

UM, RIGHT NOW, HOMELESS PEOPLE IN AUSTIN, UH, OF COURSE ARE LOSING THAT ACCESS.

AND SEEMS LIKE THERE'S NO CLEAR PATH, UH, OF WHAT'S GOING TO HAPPEN NEXT.

UH, WE'RE WORKING ON THIS, UH, PERMANENT FREE FAIR PROGRAM FOR HOMELESS.

UH, A LOT OF MEMBERS HERE HAVE, UH, SUPPORTED THAT.

UM, BUT WE NEED TO HAVE A COMMITMENT, A SOLID COMMITMENT FROM THIS BOARD THAT YOU ARE GOING TO DO THIS THING AND SOLVE THIS PROBLEM.

LAST, LAST MEETING, IT CAME UP THAT, UH, THAT THIS ISSUE HAD BEEN AROUND FOR AT LEAST FIVE YEARS, BUT I GOTTA TELL YOU, WHEN I MOVED TO AUSTIN IN 20 23, 20 2003, EXCUSE ME, IT WAS AN ISSUE THEN.

SO AT LEAST 20 YEARS, I THINK WE, WE SHOULD, IF YOU WOULD SUPPORT US, I THINK WE COULD SOLVE THIS PROBLEM AND MOVE ON TO OTHER PROBLEMS. UH, OBVIOUSLY IT'S GONNA TAKE A LITTLE WHILE TO SET A PERMANENT PROGRAM, UH, BUT WE NEED TO HAVE SOMETHING IN THE INTERIM BECAUSE WINTER IS COMING.

WE NEED A COMMITMENT TO ENOUGH, 31 DAY PASSES TO COVER THE NEED.

SO IN, IN, FINALLY, I JUST LIKE TO SAY THAT WE NEED YOUR COMMITMENT ON THIS PERMANENT PROGRAM.

WE NEED, UH, 31 DAY PASSES, AND WE NEED A PLAN OF HOW THE PERMANENT, UH, PROGRAM IS GONNA WORK AND A DATE FOR THAT PLAN WHEN THAT PLAN IS COMING OUT.

THANKS TO EVERYONE.

THANK YOU.

THIS LOOKS LIKE, UH, JOE PEREZ.

GOOD AFTERNOON, AFTERNOON BOARD MEMBER MEMBERS.

MY NAME IS JOE PETS AND I'M HOMELESS WORKING ON, ON A PLACE RIGHT NOW.

BUT, UH, I WAS GONNA SAY A LOT, LOT OF OTHER STUFF THAT MOST EVERYBODY ALREADY SAID.

AND I WANNA SAY THANK Y'ALL FOR EVERYBODY WHO'S WORKING TO TRY TO GET US ALL, YOU KNOW, HELP.

AND, UH, THEY CAN'T, YOU KNOW, THEY CAN'T AFFORD IT TO GIVE US BUS PASSES, BUT BILL SAID THAT Y'ALL ARE WORKING ON THAT RIGHT NOW.

AND HOPEFULLY WHAT THAT, WHAT Y'ALL GONNA TELL US IN A LITTLE WHILE, IT WILL BE GOOD NEWS FOR EVERYBODY.

AND SO THEREFORE, I'M NOT GONNA SAY TOO MUCH, PLUS I'M NOT TOO MUCH OF A SPEAKER AS IT IS, BUT, UH, BUT I DID HAVE A LITTLE SOMETHING TO SAY HERE, BUT IT'S SOMETHING THAT, YOU KNOW, I THINK Y'ALL ARE GONNA

[00:40:01]

ANSWER THAT IN A LITTLE WHILE.

SO I'LL JUST LEAVE IT FROM THERE AND SEE WHAT Y'ALL COME OUT WITH.

THANK Y'ALL MUCH FOR LISTENING TO US.

THANK YOU.

VERNON.

JARIN.

VERNON JARIN, SIR.

ALL RIGHT.

THANK YOU.

ALLOW ME TO SPEAK.

SIR.

SIR, GIVE ONE SECOND.

MY NAME IS VERNON JAR.

I'M WITH THE T H R A OBSERVATION PROJECT, AND I'M CURRENTLY HOMELESS.

I HAVE USED THE HEAT POLICY AND SOMETIME IT WORKED, AND SOMETIME THE BUS DRIVER LOOK AT ME LIKE I WAS CRAZY.

BUT FOR MOST PART IT DID WORK.

AND I LIKE TO THANK, UH, I LIKE TO SAY, UH, NOW THAT IT'S ENDING, IT'S GOING TO BE EXACTLY LIKE IT WAS BEFORE.

PEOPLE WILL BE UNABLE TO GET TO THE DOCTOR APPOINTMENT, UNABLE TO FIND HOUSE AND FOOD, CLOTHES, SHOWERS, CETERA, CETERA.

SO MUCH THAT WE NEED TO DO IN THE WINTER.

IF THE STORM LIKE WE HAD LAST TIME AND PEOPLE DON'T HAVE TRANSPORTATION, IT WOULD BE SO HARD ON US.

THE HOMELESS PEOPLE, THE COLD, THE RAIN PEOPLE NEED TO GET THE PLACES THAT ARE WARMER.

THEY NEED TO GET THE PLACE THAT ARE DRYER.

WITHOUT THAT, THAT LEADS TO MADNESS.

FRUSTRATION ON THE BUS.

IF PEOPLE HAVE FREE BUS PASSES, THEY WOULD HAVE, THEY WOULDN'T HAVE CONFLICT WITH THE BUS DRIVER RIGHT NOW.

YOU CAN'T RIDE THE BUS BECAUSE THEY POOR.

AND IT JUST, IT SHOULDN'T BE LIKE THAT.

AS A LIFELONG, AS A LIFELONG AUSTIN NIGHT, I HAVE SEEN THIS CITY CHANGE.

PEOPLE HAVE LITTLE MONEY, LOW END JOBS AND CAN'T, AND CAN'T AFFORD BUS FAIR, OR THEY DON'T HAVE WORK AT ALL.

AND THEY CAN'T FIND WORK IF THEY CAN'T GET, GET, IF THEY CAN'T GET ANYWHERE, EXCUSE ME.

BUT BEING PORTION, THAT MEANS YOU CANNOT RIDE THE BUS TO GET THE MEANS YOU NEED LIVE YOUR LIFE.

WE NEED CAREFUL TO GIVE US FREE FAIRS TODAY, NOT TOMORROW, BUT TODAY.

I ALSO LIKE TO ADD ABOUT Y'ALL SAFENESS ON THAT BUS.

I AIN'T HAD INJURED MYSELF ON THAT BUS.

THE DRIVER HIT THE BRAKE SO HARD, Y'ALL GOT AIR BRACE AND I FLEW OUT THE SEAT.

THEY GOT, THEY GOT SEAT BELTS.

I DON'T HAVE A SEATBELT.

I TAKE, I TAKE UP TO 13 MEDICATIONS A DAY, AND I ACTUALLY DOZE OFF.

SO I WASN'T EVEN ABLE TO PROTECT MYSELF WHEN I HIT MY HEAD.

I HAD A, I HAD A CONCUSSION.

I JUST WANTED LET Y'ALL KNOW THAT Y'ALL NEED TO WORK ON THAT SAFETYNESS WITH THEM BREAKS AND SAFETYNESS OVER THE PEOPLE THAT RIDE THE BUS.

THANK Y'ALL VERY MUCH.

Y'ALL HAVE A WONDERFUL DAY.

THANK, UM, PAULETTE SALANI.

HI EVERYONE, MY NAME IS PAULETTE UL.

I'M THE DIRECTOR OF ORGANIZING AT THE TEXAS HARM REDUCTION ALLIANCE.

THANK YOU FOR THE OPPORTUNITY TO TESTIFY.

UM, I WAS ORIGINALLY GONNA JUST TALK ABOUT THE OUTSTANDING NEED, BUT I THINK EVERYONE THAT'S SPOKEN BEFORE ME HAS ALREADY DONE THAT MUCH BETTER THAN I COULD.

UM, I WISH WE WOULD'VE HAD A CHANCE TO REALLY LOOK AT THIS MEMO.

I THINK THAT THIS, BASED ON WHAT WE CAN SEE, IS A REALLY IMPORTANT STEP FORWARD AND WE ARE REALLY APPRECIATIVE OF, OF THE WORK TO ACTUALLY MEET THE NEED.

UM, WHAT I WOULD JUST DOUBLE DOWN ON IS WHAT OTHERS HAVE SAID IS THAT WE CAN'T HAVE, WITH THE 31 DAY PASSES, THERE CANNOT BE A CAP ON THE SUPPLY NEED BECAUSE AS THIS MEMO SAYS, THIS IS AN EMERGENCY SOLUTION UNTIL SOMETHING PERMANENT IS THERE.

AND WE CAN'T BE COUNTING HOW MANY PASSES ARE GONNA GO TO WHICH SERVICE PROVIDERS OR WHICH MUTUAL AID GROUPS OR WHICH FAITH GROUPS NEED TO BE DISTRIBUTED IN THEM.

SO PLEASE LISTEN TO THE COMMUNITY IN TERMS OF WE NEED AN ENDLESS SUPPLY OF THESE AS MUCH AS PEOPLE NEED THEM, AS MUCH AS THE ORGANIZATIONS THAT ASK FOR THEM, NEED THEM, PLEASE MEET THE NEED.

AND ON THE REPORTING PIECE, AGAIN, WE NEEDED MINIMAL REPORTING.

UM, A SECOND PIECE OF THIS IS THAT WE, WE'VE BEEN COMING BACK WEEK AFTER WEEK IN, IN CLOSED DOORS, CONVERSATIONS WITH SOME OF THE STAFF ACCOUNT METRO AND AT BOARD MEETINGS ASKING FOR REAL CLARITY AROUND WHAT IS GONNA BE THE NEXT STEPS AROUND A PERMANENT PROGRAM.

AND THIS IS A PIECE THAT I FEEL WE REALLY NEED CAP METRO TO TAKE A STEP FORWARD AND GIVE US MORE INFORMATION ABOUT WHAT THIS PERMANENT PROGRAM COULD LOOK LIKE IN THE FUTURE.

AND I'M HOPING THAT BY THE NEXT, I MEAN, WE BROUGHT THIS UP AT THE LAST BOARD MEETING AND WE ASKED FOR, FOR WHAT, WHAT THE PERMANENT PROGRAM WOULD LOOK LIKE.

AND TODAY WE'RE TALKING ABOUT THE, THE IMMEDIATE SOLUTION.

AND SO PLEASE,

[00:45:01]

LIKE, WE'RE, WE'RE JUST ASKING TO DOUBLE DOWN ON THIS PIECE THAT WE NEED INFORMATION ABOUT, AND WE NEED TO BE IN CONVERSATIONS ABOUT THE PERMANENT SOLUTION BECAUSE WE DON'T WANT 2023 TO ROLL AROUND TO BE STILL HAVING THESE CONVERSATIONS, FILLING THIS ROOM WITH THE SAME VOICES AND, AND MORE VOICES AT THAT POINT OF UNHOUSED COMMUNITY MEMBERS THAT NEED BUS FAR.

AND LASTLY, UM, I WOULD ASK, AS BARRY POINTED OUT, WE, WE ARE RUNNING OUT OF, OF, OF THE HEAT POLICY AND SOMETHING IS BETTER THAN NOTHING.

SO I WOULD ASK CAP METRO IN THE INTERIM BETWEEN NOW AND OCTOBER 15TH, OR WHENEVER THE OPS MEETING IS, WHERE THIS TEF PROPOSAL IS GONNA BE DISCUSSED FOR THE CAP METRO HEAT POLICY POLICY TO BE EXTENDED SO THAT THERE IS NO GAP OR LESS ACCESS TO BUS ACCESS BECAUSE THAT POLICY HAS RUN OUT.

WE, WE NEED YOU TO EXTEND THE HEAT POLICY FOR THE NEXT FEW WEEKS.

IT'S STILL A HUNDRED DEGREES OUTSIDE.

THERE'S REAL NEED AND AN ABILITY BY CAT MAR TO DO THAT WHILE WE WAIT FOR THE 31 DAY PASSES.

SO THANK YOU.

THANK YOU ALL.

I THINK THIS IS CHRISTIAN RODRIGUEZ.

OH, HELLO.

HOW ARE Y'ALL DOING? UM, SO MY NAME'S CHRISTIAN RODRIGUEZ.

I'M THE EXECUTIVE DIRECTOR OF TRINITY CENTER.

UH, I, I WISH WE WOULD'VE GOTTEN THIS EARLIER.

I, I'M READING AND I'M LIKE, OKAY, THIS IS, THIS IS A GOOD STEP FORWARD.

UM, SO TRINITY CENTER HAS BEEN A, A RECIPIENT OF THE TEF PASSES FOR MANY YEARS NOW.

UM, AND I'LL TELL YOU, UH, ON MY END, UM, I WAS THE PERSON AT TRINITY CENTER WHO USED TO WORK WITH THE BUS PASSES AND, YOU KNOW, DIS UH, OPERATE THE, THE DISTRIBUTION OF THEM.

AND SO EVERY YEAR, YOU KNOW, UH, ACCOUNTING FOR TRYING TO ACCOUNT FOR HOW MANY WE NEEDED FOR EACH MONTH AND ALL, AND MAKING SURE THAT WE COULD MAKE IT FOR THE WHOLE YEAR WAS, WAS SOMETHING WE, WE WANTED TO MAKE SURE WE DID.

UH, THIS PAST YEAR, YOU KNOW, UM, SO RIGHT NOW WE'RE, WE'RE DONE WITH OUR, OUR ANNUAL PASSES.

WE HAVEN'T RECEIVED THE PASSES THAT WE'RE SUPPOSED TO BE GETTING THIS YEAR FOR NEXT YEAR.

UM, BUT I THINK ONE OF THE BIGGEST ISSUES IS, UH, IS THAT IS, UH, YOU KNOW, WE HAD TO PAY ABOUT $600 EXTRA JUST TO KEEP OUR DISTRIBUTION GOING THESE PAST COUPLE WEEKS.

UM, SOMETHING THAT IS NOT SUSTAINABLE AND WE CANNOT DO AGAIN, RIGHT? AND SO, UM, SO UNFORTUNATELY THIS WEEK, 50 50 ISH PEOPLE OR SO, UH, 70, IF YOU COUNT OUR CASE MANAGEMENT CLIENTS WILL NOT RECEIVE A BUS PASS THAT THEY USUALLY WOULD GET ON A WEEKLY BASIS.

AND SO, UM, THAT'S AN ISSUE, YOU KNOW, WHEN, UH, PEOPLE ARE GONNA COME TO OUR DOORS AND ARE GONNA EXPECT, UH, THE BUS PASS AND WE DON'T HAVE IT.

AND SO TALKING ABOUT, UM, YOU KNOW, AGAIN, THE FREE FAIRS TALKING ABOUT WHAT EVERYBODY ELSE HAS ALREADY SPOKEN OF THIS, THIS INTERIM PERIOD AS STEPS ARE MOVING FORWARD, UM, IS SO IMPORTANT.

UM, AND THERE'S A LOT OF PEOPLE, UH, THAT ARE, ARE DEPENDING ON SUCH A, A PERMANENT SOLUTION, BUT ALSO EVEN THAT INTERIM PIECE, YOU KNOW, THERE'S A LOT OF PEOPLE THAT, UM, AGAIN, THAT WE FEEL VERY HEARTBROKEN FOR BECAUSE WE'RE GONNA HAVE TO GIVE THAT, THAT NOTICE THAT, YOU KNOW, WE DON'T HAVE ANY PASSES TO GIVE RIGHT NOW.

UM, AND WE'RE USUALLY A PLACE WHERE PEOPLE CAN GET A PASS.

AND SO, UM, I GUESS FOR US, THAT'S JUST MORE OF AN ORGANIZATIONAL PIECE THAT I WANTED TO, TO PROVIDE INPUT ON IS, YOU KNOW, WITH A, SOMEBODY WITH AN ORGANIZATION WHO RE WHO HAS RECEIVED, UH, THESE PASSES EVERY YEAR.

THIS IS AN EXAMPLE OF US, YOU KNOW, A SMALL AGENCY HAVING TO SPEND 600 PLUS DOLLARS JUST TO KEEP THAT PROGRAM GOING.

AND, UM, AND SO ANYWAY, I JUST WANTED TO MAKE Y'ALL AWARE AND, UM, AGAIN, THANK YOU FOR THIS.

UM, WE'RE LOOKING FORWARD TO THAT MEETING, SO THANKS.

THANK YOU.

ALL RIGHT.

UH, AMELIA, NICO, AMELIA, NICO.

HI.

UM, SO A LOT OF PEOPLE HAVE SPOKEN BEFORE I DID AND HAVE SAID REALLY WONDERFUL THINGS HAVE OFFERED PLANS, UM, AND YOU GUYS JUST PASSED THIS OUT, RIGHT? UM, I KIND OF WANTED TO COME UP HERE AND ASK AND BE A LITTLE BIT MORE DIRECT AND SAY, WHAT IS SO DIFFICULT ABOUT GETTING ENOUGH 31 BUS, 31 DAY BUS PASSES TO ORGANIZATIONS THAT HAND THEM OUT TO UNHOUSED PEOPLE? WHAT IS SO DIFFICULT ABOUT THAT 4.5% OF YOUR OPERATIONS BUDGET COMES FROM FAIRS, ALL OF THE FAIRS, RIGHT? YOU GUYS ARE SELLING BUS PASSES AT A LOWER COST, ALBEIT TWO ORGANIZATIONS THAT TRULY COULD BE USING THAT FUNDING FOR OTHER THINGS LIKE PAYING THEIR WORKERS, LIKE HIRING MORE PEOPLE FOR MENTAL HEALTH SERVICES, ALL THE OTHER SERVICES THAT THESE PLACES PROVIDE.

UM, WHY IS IT SO IMPORTANT THAT WE FOCUS ON THIS TINY, TINY PERCENTAGE OF YOUR BUDGET WHEN YOU COULD BE DISTRIBUTING THESE PASSES WIDELY

[00:50:01]

FOR FOLKS WHO IT WOULD LITERALLY SAVE LIVES? LIKE WE SAID, WINTER IS COMING, PEOPLE ARE ALREADY BEING HOSPITALIZED AND HAVE DIED FROM HEAT EXHAUSTION IN AUSTIN, TEXAS.

IT IS HOT AND IT'S ONLY GONNA GET HOTTER.

I I WANT TO SAY THAT I LIKE THIS, BUT IT'S, IT'S JUST MORE HOOPS WE HAVE TO APPLY.

WE HAVE TO RECEIVE A LIMITED NUMBER.

YOU KNOW, ONLY MAYBE REGISTERED NONPROFITS CAN APPLY FOR THE, THE TRANSIT EMPOWERMENT FUND.

I'M WITH AN ORGANIZATION CALLED STREET FORUM.

WE'RE NOT A REGISTERED NONPROFIT, AND YET WE SERVE OVER 200 UNHOUSED FOLKS EVERY SINGLE SUNDAY SINCE 2019.

WHY ARE WE NOT ELIGIBLE TO GET THESE BUS PASSES? EITHER? Y'ALL HAVE THE BUDGET, YOU HAVE THE MONEY, ALL YOU HAVE TO DO IS DO IT IS GIVE OUT THESE 31 BUS PASSES.

AND IF YOU, IF YOU DON'T, THE RESULT IS PEOPLE DYING, BECOMING INJURED, ILL, YOU KNOW, THE, THE CONSEQUENCES ARE LIFE AND DEATH.

SO I DON'T, I THINK I NEED TO REALLY COMMUNICATE THE URGENCY OF THIS.

OUR INFRASTRUCTURE IS NOT CAPABLE OF SUPPORTING THIS.

LIKE, WE, THAT'S IRRELEVANT A LITTLE BIT.

BUT ANYWAY, THE POINT IS WE NEED TO DO SOMETHING NOW.

I DON'T, I I DON'T WANNA KEEP IN BEING INVITED TO MORE AND MORE MEETINGS, ALTHOUGH I AGREE THOSE ARE IMPORTANT, BUT THESE RESOURCES ARE NEEDED NOW TO SAVE LIVES.

THANK YOU.

UM, LET'S SEE.

I'M, I'M GOING DOWN THE LIST AND THEN IF, IF ANYBODY HASN'T SIGNED IN, THEN I'LL CALL HIM AFTERWARDS OR YOU CAN SIGN IN AT THIS POINT, BUT I'M JUST TRYING TO KEEP IT, KEEP IT GOING SO EVERYBODY GETS A CHANCE.

UH, IS JP HERE? I SAW HIM A FEW MINUTES AGO, BUT HE STEPPED, HE LEFT.

OKAY.

ALL RIGHT.

UM, TONY CARTER, GOOD AFTERNOON.

UM, CHAIRMAN AND BOARD MEMBERS.

MY NAME IS TONY CARTER.

I WAS HERE ON THE FIRST MEETING.

UM, SINCE THEN, YOU KNOW, I'M STILL HOMELESS.

I'VE BEEN HOMELESS FOR THREE YEARS NOW, BUT, UM, I DEPEND ON CAPTAIN METRO TO GET ME TO WHERE I NEED TO GO.

AND WHEN I DON'T HAVE THE FUN TO DO IT, THAT HURTS, YOU KNOW, BECAUSE I MISS OUT ON MY APPOINTMENTS TRYING TO GET A HOUSE.

THE MAIN THING IS, YOU KNOW, US UNHOUSED PEOPLE AND I SPEAK FOR EVERYBODY THAT'S UNHOUSED AND MAYBE SOME OF THE HOUSE PEOPLE THAT USE CAPTAIN METRO.

WE DESERVE A FREE RIDE.

AND WE KNOW, I KNOW THAT Y'ALL ALREADY GOT YOUR PLAN MADE OUT FOR THE 2023, UM, FULL DEAL.

BUT THE 31 DAY BUS PASSE WOULD REALLY HELP BECAUSE WE HAVE FOUR DAYS LEFT FOR THIS, UM, COOLING CENTER.

WHAT'S GONNA HAPPEN AFTER THAT? YOU KNOW, WE NEED SOMETHING THERE THAT WE CAN COUNT ON Y'ALL TO GIVE US, YOU KNOW, WHERE WE CAN MAKE IT THROUGH UNTIL Y'ALL DECIDE ON THE P DEAL.

AND GIVEN THE 31 DAY BUS PASSE TO THE ORGANIZATIONS THAT NEED THEM WILL REALLY HELP.

AND BECAUSE US PEOPLE, WE DO GO TO THESE ORGANIZATIONS TO TRY TO GET HELP AND BUS FAIR FOR THEM.

THANK YOU.

RIGHT.

THANK YOU.

I THINK THIS IS YOSHA SING.

HI.

UM, SORRY I'M SHORT.

UM, HI, I'M YOSHA SING.

I'M A THIRD YEAR MEDICAL STUDENT AT DELL MEDICAL SCHOOL.

UM, BEFORE I STARTED MEDICAL SCHOOL, I GOT MY MASTER'S IN PUBLIC HEALTH FROM THE YALE SCHOOL OF PUBLIC HEALTH AND I CONCENTRATED IN HEALTH POLICY.

UM, I HAVE A STRONG BELIEF THAT ALL POLICY IS HEALTH POLICY AND I FEEL VERY FORTUNATE TO BE ABLE TO SPEAK TO YOU ALL TODAY.

UM, A LOT OF SMART PEOPLE BEFORE ME WHO HAVE ALREADY BEEN INVOLVED IN THIS WORK HAVE KIND OF ALREADY SET A LOT OF POINTS.

SOMETHING THAT I WANTED TO EMPHASIZE THAT I THOUGHT WAS A VERY SMART POINT WAS THE IDEA THAT IN ORDER TO KIND OF BEST CREATE A LONGITUDINAL CULTURE OF HEALTH AND EVEN REDUCE HEALTH COSTS IN AUSTIN AND TEXAS, WE NEED TO GIVE AGENCY BACK TO THE PEOPLE.

UM, NOT JUST ORGANIZATIONS THAT ARE WORKING WITH PEOPLE WHO ARE UNHOUSED, BUT THE UNHOUSED PEOPLE THEMSELVES.

UM, I'M GONNA START WITH AN ANECDOTE.

WHILE I WAS ON MY SURGICAL, UH, MY SURGERY CLERKSHIP, I WORKED, UM, I BASICALLY, UM, ONE OF MY PATIENTS WAS A WOMAN WHO IS HOMELESS, WHO IS, UH, WHEELCHAIR BOUND.

SHE SPOKE TO ME ABOUT HOW, BECAUSE OF CO THINGS LIKE LACK OF ACCESS TO FOOD AND LACK OF ACCESS TO TRANSPORTATION AND LACK OF ACCESS TO HOUSING, UH, A MERE SKIN INFECTION, JUST A SKIN INFECTION THAT IS VERY EASY TO TRADE, UH, TRANSFORMED INTO OSTEOMYELITIS.

SO

[00:55:01]

BASICALLY A BONE INFECTION THAT REQUIRES MUCH MORE MEDICAL CARE REQUIRES IN HOSPITAL A PATIENT THAT COSTS TAX DOLLARS, THAT COST TRAVIS COUNTY MEMBERS DOLLARS.

UM, IT'S UNFORTUNATE FOR EVERYONE.

IT IS UNFORTUNATE SPECIFICALLY FOR THE WOMEN THAT I WAS TREATING WHO NOW HAS TO, WHO HAD TO GET A BELOW THE KNEE AMPUTATION.

UM, BUT UH, ALSO TO EVERY MEMBER OF OUR COMMUNITY.

UM, SO I THINK THAT'S ONE ANECDOTE THAT REALLY, UM, KIND OF EMPHASIZES THE POINT THAT WE NEED CARE NOW.

WE NEED IT FOR PATIENTS WHO CAN EASILY GET ANTIBIOTICS THAT WON'T COST ANYTHING TO ANYBODY.

UM, IN A, IN A KIND OF, UM, UH, LIKE INORDINATE AMOUNT, THOSE INFECTIONS TRANSFORM INTO SOMETHING THAT, UM, COSTS EVERYBODY.

UM, I ALSO WANNA JUST SPEAK ABOUT THE EVIDENCE BASE VERY BRIEFLY.

UM, A, UH, SORRY ABOUT THAT.

EVERY YEAR AROUND 3.6 MILLION PEOPLE MISSED THEIR MEDICAL APPOINTMENTS BECAUSE OF TRANSPORTATION ISSUES.

ACCORDING TO A STUDY FROM 2006.

BECAUSE OF THIS, THEY OFTEN SHIFT THEIR CARE TO MORE COSTLY ACUTE CARE SETTINGS SUCH AS THE DELL ME EMERGENCY ROOM, OR I'M SORRY, THE DELL SEAT AND EMERGENCY ROOM.

UM, ACUTE CARE SETTINGS OUT OF PREFERENCE IN CONVENIENCE, WHAT'S MORE MISSED APPOINTMENTS HAVE A NEGATIVE EFFECT ON CLINICAL PRODUCTIVITY AND UNUSED CLINIC SPACE AND STAFF TIME EQUATE TO LOSS OF REVENUE.

UM, IT IS NO SURPRISE TO EVERYBODY HERE THAT THE US HEALTH SYSTEM, IF THE US HEALTH SYSTEM WERE TO BE A COUNTRY, IT WOULD BE THE FIFTH BIGGEST GDP IN THE WORLD.

WE HAVE A LOT, LOT OF HEALTH, UM, REVENUE, OR WE HAVE A LOT OF HEALTH COSTS THAT ARE, UH, IN EXCESS TO OUR HEALTH OUTCOMES.

UM, AND I THINK AUSTIN HAS A REALLY GREAT OPPORTUNITY TO PAIR WITH AND GIVE AGENCY BACK TO ITS RESIDENTS, UH, IN ORDER TO, UH, MAKE EVERYBODY IN OUR COMMUNITY, UH, COME OUT BETTER FOR IT.

SO THANK YOU.

ALL RIGHT.

OKAY.

AT THIS POINT I HAVE CALLED EVERYBODY WHO HAS SIGNED IN, SO IF YOU WOULD LIKE TO SPEAK AND IF THERE'S ANYONE ELSE THAT WOULD LIKE TO SPEAK, UM, YOU'LL HAVE THE OPPORTUNITY NEXT.

OKAY.

THREE MINUTES PLEASE.

OKAY.

I THOUGHT OF SOMETHING, YOU KNOW HOW WE USED TO HAVE FOOD STANDS WAY BACK, ONE OF THE BOOK MM-HMM.

.

MM-HMM.

.

WELL, SINCE THERE'S 31 BUS DAY BUS PASS, I THINK Y'ALL SHOULD RE TO TO CREATE A ONE BUS PASS FOR THE WHOLE YEAR, A WHOLE YEAR BUS PASS INSTEAD OF MAKING JUST 30 DAY ONE BEST PESTS.

OKAY.

ALL RIGHT.

THAT'S WHAT I THOUGHT OF.

THANK YOU.

THANK YOU.

BEST I UNDERSTAND.

I UNDERSTAND.

READY? AND IS THERE ANYONE ELSE THAT WOULD LIKE TO SPEAK AFTERWARDS? RIGHT.

JUST MAKING SURE.

YES MA'AM.

HI.

AS YOU CAN SEE, I'M WEARING THE UNIFORM.

SO CLEARLY I'M A DRIVER AND THERE'S A LOT OF WEIGHT THAT'S PUT ON ME BECAUSE OF THIS LOGO ON MY SHOULDER.

AND I HEAR THESE MULTIPLE PEOPLE MAKING THEIR POINTS CONCERNING GETTING FREE RIDES, EVEN THOUGH TECHNICALLY WE GIVE THEM RIDES, MAYBE SOME DRIVERS MIGHT NOT DO IT TO A CERTAIN DEGREE BECAUSE IF YOU'VE BEEN HERE LONG ENOUGH, WE WERE TAUGHT AND TRAINED TO TAKE THAT FAIR AND OUR BUSES LITERALLY HAVE SIGNS SAYING PAY FAIR BEFORE TAKING A SEAT.

SO THIS WHOLE ONE PERSON DID SPEAK ON IT.

IT MAKES CONFLICT FOR THE DRIVERS AND THE PASSENGERS WHEN WE'RE HAVING DIFFERENT INFORMATION, WHICH THAT MIGHT PERTAIN TO TRAINING.

I'M NOT SURE AS FAR AS THE INFORMATION WE'RE BEING TOLD, CAUSE SOMETIMES THEY KNOW THE PUBLIC KNOWS THINGS BEFORE WE DO.

BUT ONE THING I WANT TO STRESS AS FAR AS THE FREE RIDES, WHICH TO ME CAN BE A SAFETY ISSUE FOR DRIVERS, BECAUSE UNFORTUNATELY AS I'VE READ, UH, ONE OF, UH, SUNSHINE'S WEBSITES PERTAINING TO HOMELESSNESS AND THE, THE, BASICALLY THE CORREL CORRELATION BETWEEN DRUG ADDICTION AND ALCOHOLISM, WE HAVE TO DEAL WITH THIS ON A DAILY BASIS, WHICH CAUSES AN UNSAFE ENVIRONMENT FOR EVERYONE, PASSENGERS AND DRIVERS.

AND AS ONE GUY MENTIONED, HE DOZED OFF ON THE BUS ONE DAY AND ENDED HIMSELF.

APPARENTLY FROM MY, FROM MY UNDERSTANDING AS DRIVERS, WE ARE TOLD NOT TO DISTURB PASSENGERS AS THEY'RE SLEEPING.

WE LITERALLY HAVE TO CALL A SUPERVISOR TO WAKE THIS PERSON UP.

AND TO ME THAT IS, UH, AN UNSAFE THING.

SO IF WE NOT ALLOWED TO WAKE THEM UP, IF THEY DOZE OFF, BUT YET IF A CAR DARTS IN FRONT OF US, SUDDENLY WE HAVE TO SMASH THE BRAKES.

HERE WE ARE WITH THE INJURED PASSENGER BECAUSE WE, WE ARE NOT ALLOWED TO ACTUALLY GO WAKE THIS PERSON UP TO KEEP THEM SAFE.

SO IT'S LIKE A, A WIN OR LOSE THING.

EITHER WAY IT GO, YOU