Mar 27, 2023 Cap Metro

[00:00:01]

ALL RIGHT.

IT IS, UH, 1215.

AND, UH, LET'S SEE.

GOOD AFTERNOON.

I WANT TO THANK YOU ALL FOR JOINING US AT THE MARCH MEETING OF THE CAP METRO BOARD OF DIRECTORS.

TODAY IS MONDAY, MARCH 27TH, AND THE TIME IS 1215.

UH, OUR

[II. Public Comment]

I SEE THAT WE'VE GOT A COUPLE PEOPLE HERE THAT ARE SIGNED UP.

AND, UM, LET'S SEE.

I GUESS WE WILL START WITH MY NOTES AND, AND AM MAYOR, GOOD TO SEE YOU.

WE'LL LET, WE'LL, UM, WE'LL LET YOU BACK CLEAN UP.

OKAY.

, WE'LL LET YOU BACK.

CLEAN UP.

YOU, WE'LL, WE'LL SAVE THE, WE'LL SAVE YOU FOR LAST, YEAH.

OKAY.

BASEBALL.

A BASEBALL THING? YEAH.

LET'S SEE.

UM, ED, IS MS. JOSEPH READY? MS. JOSEPH HAS ALSO ASKED TO GO LAST.

UH, LET SEE IF I CAN GET, OKAY.

SHE WOULD LIKE TO GO AFTER.

OKAY.

ALL RIGHT.

SO LET'S, LET'S FLIP THE SCRIPT, IF YOU WILL.

ALL RIGHT.

UM, MAYOR, UH, DELAL, WOULD YOU LIKE TO GO FIRST? ALL RIGHT.

WHAT ABOUT THAT? THANK YOU SO MUCH.

CHAIR.

CHAIR TRILLIAN.

UH, HAPPY MONDAY TO EVERYBODY.

THANK YOU SO MUCH FOR LISTENING TO MY COMMENTS TODAY.

UH, TODAY I AM HERE TO REPRESENT THE CITY OF LEANDER.

UM, AND ONCE AGAIN, I AM BEING SELFISH.

BECKY ROSS REPRESENTS ALL THE SMALL CITIES, BUT I AM GOING TO TALK ABOUT LEANDER, AND I WANNA TELL YOU ALL THAT I APPRECIATE THE PARTNERSHIP THAT WE'VE HAD.

I FEEL LIKE THE LAST TWO YEARS HAVE BEEN INCREDIBLY STRONG, ESPECIALLY THE LAST EIGHT MONTHS OR SO.

UM, WE APPRECIATE ALL THAT Y'ALL HAVE DONE FOR US.

UM, BUT I WANTED TO TALK ABOUT PICKUP TODAY.

UM, PICKUP HAS BEEN WILDLY SUCCESSFUL IN LEANDER, AS YOU ALL KNOW.

UM, IT'S BEEN GREAT FOR THE COMMUNITY.

EVERYBODY WANTS EXPANSION.

UM, BUT SINCE THE INCEPTION OF PICKUP IN 2019, WE HAVEN'T HAD ANY REAL EXPANSION.

AND I KNOW THAT THERE ARE RESOURCES THAT ARE, UM, DIFFICULT TO GET, AND THERE'S LOTS OF PLANNING IN ADVANCE.

SO I JUST WANNA MAKE SURE THAT WHEN YOU'RE TALKING ABOUT PICKUP EXPANSIONS, THAT LEANDER IS TOP OF YOUR LIST.

UM, ON OUR REAGAN CORRIDOR, UM, WHICH IS PARMER IN AUSTIN, IT TURNS INTO REAGAN AND LEANDER, AND IT IS AN ECONOMIC HUB.

AND CURRENTLY PICKUP DOESN'T GO ANYWHERE NEAR IT, UM, EVEN THOUGH IT'S PRODUCING THE SALES TAXES THAT ARE PAYING FOR THE SERVICE.

SO WE HAVE TWO BIG HUBS ON REAGAN AND SEVERAL THAT ARE IN PROCESS OF DEVELOPMENT.

ONE OF THEM IS THE COLD SPRINGS MARKETPLACE, WHICH WAS IN PLACE WHEN THE PICKUP ZONE WAS CREATED.

THE CLOSEST PLACE YOU CAN GET PICKUP IS FOUR AND A HALF MILES AWAY.

WE ALSO HAVE A NEW HEB SHOPPING CENTER THAT HAS A TORCHY'S AND MUCH NEEDED DOCTOR'S OFFICES.

WE TALKED LAST TIME ABOUT HOW THERE IS NO DISABILITY SERVICE IN LEANDER WHATSOEVER.

THAT WENT AWAY WITH FIXED ROUTE.

FIXED ROUTE WENT AWAY OVER A DECADE AGO.

UM, WE HAVE DOCTOR'S OFFICES IN THE NEW HEB CENTER AND A TORCHY'S, AND THAT IS SIX MILES AWAY FROM THE EDGE OF THE PICKUP ZONE.

SO MY HOPE IS THAT AS YOU ARE LOOKING TOWARDS EXPANSION IN THE FUTURE, YOU REMEMBER THE RESIDENTS OF LEANDER THAT WOULD LOVE TO GET TO THEIR DOCTOR'S APPOINTMENTS, THEIR GROCERY SHOPPING, AND PAY MORE SALES TAX INTO THE SYSTEM AND GET TO THEIR JOBS.

WE APPRECIATE Y'ALL VERY MUCH.

THANK YOU.

THANK YOU FOR COMING OUT.

OKAY.

UH, LET'S SEE, IS DEBRA MILLER HERE? DEBRA MILLER.

HI, I'M DEBORAH MILLER.

UM, IF YOU DON'T KNOW ME, I'M A DRIVER ADVOCATE AND A METRO ACCESS RIDER, AND NOW A TRAIN RIDER AND A, A REGULAR BUS SERVICE RIDER.

HI, DOTIE.

UM, HI, ANDY.

I REALLY ENJOYED THE PARTY LAST TUESDAY.

THANKS FOR HAVING IT.

WE HAD A GREAT TIME.

UM, FIRST OF ALL, I WANNA RECOGNIZE A DRIVER THAT JUST RETIRED.

HIS NAME IS TRICK ALEXANDER.

HE HAD YEARS OF SERVICE WITH CAPITAL METRO METRO ACCESS.

UM, HE'S EXEMPLARY IN THE WAY THAT HE ALWAYS HAD SUCH A GREAT SENSE OF HUMOR, AND HE ALWAYS CARRIES US, UM, THROUGH SOME REALLY HORRIBLE THINGS.

UM, FOR ME PERSONALLY, UM, YOU KNOW, HE, HE JUST, AND HE IS NOT OUTSIDE, IS WHAT HE DOES WHILE HE'S DRIVING YOU.

UM, THE, THE PEOPLE THAT DRIVE THESE BUSES ARE SO KIND AND SO HELPFUL.

WHEN WE'RE DISABLED, WE HAVE NO ONE ELSE.

AND I JUST WANNA APPRECIATE HOW MUCH THE, THE VALUE OF THE DRIVERS ARE AND HOW MUCH WE APPRECIATE TRICK AND THE OTHER DRIVERS AS THEY RETIRE RIGHT NOW.

I ALSO WAS ON A, ON A BUS, AND I REPORTED THIS, THAT, UM, SOMEONE ROBBED A BANK AND THEN USED A CAPITAL METRO BUS I WAS ON AS AN ESCAPE.

AND THEY COORDINATED IT WITH THE POLICE.

THEY PULLED THE BUS OVER, AND I FILMED THEM CAPTURING THE BANK ROBBER ON THE BUS.

AND I PRESENTED THAT TO

[00:05:01]

AND I'M GONNA BE MAKING A PRESENTATION ABOUT THE SAFETY OF RIDING THE BUS FOR A PERSON WITH A DISABILITY.

I GO TO THE TRANSIT CENTER UP IN CEDAR PARK IN MY WHEELCHAIR FROM AUSTIN.

IT'S A MILE AND A HALF FROM MY HOUSE.

I DON'T HAVE TO GET ON A BUS, I JUST RIDE AND GET ON THE TRAIN AND CAN COME DOWNTOWN.

THERE ARE SENIOR CENTER CENTERS ALL THROUGH CEDAR PARK THAT ALSO CAN MEET THE TRAIN JUST LIKE I DO BY RIDING THEIR CHAIR.

CEDAR PARK IS PART OF THE METRO ACCESS SYSTEM.

IT IS PART OF THE CAPITAL METRO SYSTEM.

IF WE TEACH PEOPLE HOW TO RIDE THE BUS, UM, I'VE BEEN TOLD THAT I NEEDED TO HURRY UP AND GET FUNDING RIGHT AWAY FOR THIS.

SO, I HAVE FOUND A LIST OF, I HAVE RESUMES OF ABOUT 30 CANDIDATES FOR DRIVERS FOR METRO ACCESS THAT I'D LIKE TO PRESENT AS PART OF OUR BLUE APPLE EXPRESS PROGRAM.

I HAVE WORKED WITH IMAGINE ART AND, AND AUSTIN MENTAL HEALTH COMMUNITY.

THIS IS MR. DUNCAN CORNEY, WHO'S THE BOARD OF DIRECTORS FROM AUSTIN MENTAL HEALTH COMMUNITY.

AND THEY HAVE AGREED TO HELP ME CREATE A PEER PROGRAM FOR DRIVERS FOR METRO ACCESS, WHERE WE WOULD SUPPORT THEM IN PEER SUPPORT.

MANY OF THE DRIVERS THAT YOU HAVE TODAY ARE COMING FROM THE RECOVERY COMMUNITY.

THEY'RE RESTARTING THEIR LIFE.

THE ONE OF THE, UH, BLUE APPLES THAT ARE SIGNED UP, THE DAY THAT I CAME AND WAS, UH, FILMED THAT A MAN HAD APPLIED TO WORK FOR CAPITAL METRO THAT DAY, WAS STANDING AT THE CORNER AT REPUBLIC SQUARE AND RODE WITH ME, AND WE TALKED RIGHT AFTERWARDS AND HELPED CALM ME DOWN AFTER I HAD FILMED THIS.

I JUST WANNA SAY HOW IMPORTANT THE DRIVERS ARE AND HOW THAT WE NEED TO SUPPORT THEM MORE IN THIS PROGRAM, AND THAT I HAVE TALKED WITH PEOPLE AND WILL BE SETTING UP A WAY TO THIS FUNDING.

I'M GOING, WILL THERE BE A PEER SUPPORT PROGRAM FOR DRIVERS? AND THAT THEY WOULD DRIVE THIS WHEELCHAIR RECORD SERVICE FOR AFI.

SO, SO NOBODY HAS TO SLEEP AT THE BUS STOP LIKE I DID TUESDAY NIGHT.

THANK YOU.

RIGHT.

THANK YOU.

ALL RIGHT.

UH, NEXT ON MY LIST IS SHERRY TAYLOR THERE.

HI.

GOOD MORNING.

GOOD MORNING.

UH, I, I, I THINK CAP METRO IS FAVORABLE TO SUPPORT ANIMALS.

UH, THIS IS MY FRIEND, HI, HIPPITY HOP.

HE'S READY FOR EASTER, BUT HE BROUGHT HIS HAT WITH HIM.

UM, I, I AM HERE BECAUSE I WANT TO THANK CAP METRO FOR THEIR WHEELCHAIR ACCESSIBLE VEHICLES.

AND I'M STILL TRYING TO GET APPROVED FOR METRO ACCESS, BUT THEY KEEP TELLING ME I'M TOO AGILE AND I CAN'T RIDE THEIR VANS, BUT I'M STILL WORKING ON IT.

UM, ANYWAY, I, I WROTE A THEME SONG FOR, UH, DEB MILLER'S, UH, WHEELCHAIR AWARENESS IN, UM, CALLED BLUE APPLE EXPRESS.

AND, AND I HOPE FOLKS WILL LOOK INTO IT.

IT SEEMS TO ME A VALUABLE OPPORTUNITY FOR COMMUNITY SERVICE WITH, UH, $1,600 A MONTH, UH, PAYROLL FOR THE PERSON WHO HELP THOSE PERSONS WHO ARE WHEELCHAIR TRAVELERS.

SO, ON THE BACK, UH, IF ANYBODY WOULD LIKE TO FOLLOW ALONG, UH, I WROTE THIS TO THE TUNA JINGLE BELL, SO EVERYBODY KNOWS JINGLE BELLS DASHING THROUGH THE SLOW TRAVERSING CAPITAL 10,000 ROUTE RUN OVER THE FIELDS.

WE FLOW.

WOW.

WE'RE HAVING FUN.

WE CHAIRS GREASED.

FOUR SPEED BREAKS NOT ON OUR MIND IMPROVING.

AS WE RALLY PASSING EACH SCOOTER WE CAN FIND YAY.

ANKLES SWELLS.

OILY SMELLS.

DOCTORS THINK WE'RE OLD.

GOING TO OUTLIVE ALL OF THOSE NAYSAYERS BECAUSE WE ROLL.

HEY, WE ARE NOT DEAD.

NOR, UH, DREAD.

WE ENJOY HUGS AND LOVE.

AND AFTER EACH ACCOMPLISHMENT, WE THANK OUR GOD ABOVE.

PRAY.

WE GLAD.

LIKE ROLLER SKATES, METRO TRANSITS GIVE US REDUCED RATES, BUT WHEN WHEELCHAIR TRAVELERS LOAD THE BUS, SOMETIMES OTHER PASSENGERS FUSS.

SO THANKS TO DRIVERS WITH DIGNITY AND PRIDE WHO BUCKLE OUR QUANTUM SAFELY ON THE RIDE, WE ALSO APPRECIATE THE FUNDING FOR RECONSTRUCTED SIDEWALKS AND RAMPS, ENHANCING SAFE NAVIGATION CITY WIDE.

HEY, , WHEN FESTIVALS VISIT OUR TOWN, SOMETIMES IT'S TRAVELING CHALLENGING TO GET AROUND BECAUSE WE'RE SITTING CLOSER TO THE GROUND IN CROWDS, WE SIMPLY DROWN.

SO DOCUMENT THIS ADVICE.

REFLECTORS, FLAGS AND HORNS ARE REALLY COLOR COLORFULLY.

NICE.

THEY WILL HELP THE TRAFFIC AND PEDESTRIAN SEE YOU BETTER EXCHANGING APOLOGIES.

FOR NOW, WE'LL HAVE TO SUFFICE.

HOORAY.

THANK YOU.

UH, THANK, THANK YOU.

THANK YOU.

UM, LET'S SEE, UH, THE

[00:10:01]

AND I UNDERSTAND YOU'RE GONNA BE SPEAKING ON TWO AGENDA ITEMS, SO YOU'LL HAVE FIVE MINUTES.

THANK YOU, MR. CHAIR MEMBERS.

I'M ZNO JOSEPH, LET ME JUST CONTEXTUALIZE MY COMMENTS AS IT RELATES TO TITLE SIX OF THE CIVIL RIGHTS ACT OF 1964, WHICH PROHIBITS DISCRIMINATION BASED ON RACE, COLOR, OR NATIONAL ORIGIN.

RESPECTFULLY, MR. CHAIR, I WOULD ASK ONCE AGAIN THAT YOU RESIGN BECAUSE THE SERVICE IN NORTHEAST AUSTIN IS SUBSTANDARD.

I WANT YOU TO RECOGNIZE MR. EASTON HAS SOME IMAGES FROM TODAY'S 3 92 BUS RIDERS, AND WE CONTINUE TO WAIT.

SO I KNOW ON PAGE 26 OF YOUR BOARD PACKET, YOU ACTUALLY HAVE THE PROCESS AS IT RELATES TO THE SERVICE CHANGES.

AND I JUST WANT YOU TO RECOGNIZE THAT THAT'S SIMPLY THAT YOU SAY YOU DO ANOTHER THING, AND THEN YOU DOCUMENT WHAT IS SAID TO FOOL THE FEDS TO GET THE FEDERAL FUNDING.

ON THE IMAGE THAT YOU SEE HERE, THE LADY THAT'S, UH, ON THE CORNER, THAT'S AANA.

SHE'S THE ONE WHO HELPED ME COLLECT THOSE 574 PETITION SIGNATURES IN 10 DAYS IN, UH, 2016.

THE GENTLEMAN ON THE RIGHT ASKED ME TO LET YOU KNOW THAT THE WHEELCHAIR WRITERS, ONCE THEY DEBOARD, UH, 3 92 AT BREAKER AND NORTH LAMAR, THEY ACTUALLY HAVE TO GO, UH, TO THE RIGHT.

ONE MORE TIME.

THEY HAVE TO CROSS TWICE.

AND SO THIS GENTLEMAN ASKS THAT THERE BE SOME TYPE OF SIGNAGE OR LIGHTS SO THAT THE DRIVERS KNOW THAT THERE'S A WHEELCHAIR BOUND PERSON, SOMEONE WITH A DISABILITY THAT IS APPROACHING THE BUS.

I WOULD ASK DOTTIE WATKINS ONCE AGAIN TO MOVE THIS STOP.

IT DOES NOT COST CAPITAL METRO ANY MONEY TO MOVE IT TO C V S PHARMACY.

YOU CAN SEE IT IN THE IMAGE ON THE BOTTOM LEFT HAND CORNER.

UH, ONCE AGAIN, YOU START YOUR MEETINGS WITH SAFETY, BUT IT IS PARAMOUNT FOR YOU TO UNDERSTAND THAT IT DOESN'T COST ANY MONEY TO MOVE THIS STOP AS IT RELATES TO NUMBER TWO ON YOUR AGENDA, THE ACTION ITEM THAT IS THE DIGITAL, UH, ITEM.

AND I JUST WANT TO CALL YOUR ATTENTION, ONCE AGAIN, THE NEED FOR WIFI TO BE RESTORED AT THE 8 0 3 STOPS, AND ALSO AT NORWOOD, WHERE WE WAIT 60 MINUTES FOR THE BUS.

AS YOU ARE AWARE, BLACK PEOPLE WAIT 60 MINUTES FOR THE BUS OVER AT CRAIG WOOD AND COLONY PARK.

AND TO JUAN'S POINT, THE LADY IN THE, UH, PICTURE, SHE WANTED YOU TO UNDERSTAND THE NEED TO ACTUALLY HAVE THE PICKUP SERVICE CONTIGUOUS WITH THE ONE THAT'S AT CVS PHARMACY.

BECAUSE IF YOU MISS THE BUS IN THE NEIGHBORHOOD OR IF IT'S LATE, THERE IS NO WAY TO GET TO BREAKER AND NORTH LAMAR.

SO SHE IS ASKING, AND I HAVE ASKED AS WELL, THAT YOU MAKE THOSE ZONES CONTIGUOUS.

OTHERWISE, THE PERSON WHO IS TRYING TO GET TO WORK, WHICH THE PEOPLE ON 3 92 ARE TRYING TO DO, HAVE NO WAY TO GET FROM THE NEIGHBORHOOD TO BREAKER.

AND NORTH LAMAR, I WOULD ASK YOU TO RECOGNIZE AS IT RELATES TO ITEM THREE ON THE AGENDA, WHICH IS THE JUNE, 2023 SERVICE CHANGES, YOU ARE STILL CATERING TO WHITE CHOICE WRITERS.

AND EVEN THOUGH YOU SAY THAT YOU REVIEW THE CHANGES AND THE COMMENTS FROM THE INDIVIDUALS IN THE COMMUNITY, THAT IS A FALSEHOOD.

AS YOU ARE WELL AWARE, I HAVE ASKED AD NAUSEUM FOR YOU TO MOVE THESE SERVICES BACK TO THE GREAT HILLS, A SUPER TARGET, AND I WOULD ASK YOU TO DO SO.

IT DOESN'T COST ANY MONEY.

ONCE AGAIN, THE 3 92 TERMINATES AT KRAMER STATION TO WAIT FOR THE WHITE CHOICE RIDERS WHO ARE NOT GETTING ON THE BUS.

AND SO I WOULD ASK YOU TO TAKE THESE THINGS INTO CONSIDERATION.

AND AS IT RELATES TO DISTRICT FOUR SPECIFICALLY, I WANT YOU TO RECOGNIZE THE AMOUNT OF TRASH THAT IS NEXT TO THE H E B.

AND I WOULD ASK CHEETO VELA TO GO OVER THERE AND PICK UP THE TRASH AS I HAVE DONE BEFORE.

AND LASTLY, I WOULD JUST CALL TO YOUR ATTENTION, THE LEGISLATIVE UPDATE, SB 1 7 91 AND 38 99 ARE THE TWO BILLS THAT WILL DERAIL LIGHT BRAILLE.

IT WOULD PUT BEFORE THE VOTERS, BEFORE AUSTIN TRANSIT PARTNERSHIP COULD ACTUALLY ACCESS THE AD VALOREM TAXES, THE VOTERS WOULD HAVE TO APPROVE THOSE BILLS.

AND I WILL JUST TELL YOU, I WANT TO THANK THE REPUBLICAN SENATORS FOR RECOGNIZING THAT THIS IS AN INEQUITABLE SYSTEM, AND FOR YOU TO RECOGNIZE THAT CHAIRMAN BETTEN COURT IS THE LOCAL GOVERNMENT CHAIR, AND HE IS THE SPONSOR OF THIS BILL.

AND SO IT WILL GET A HEARING.

THE OTHER PERSON THAT IS SPONSORING THE LEGISLATION IS TRX PLAYER WHO USED TO BE SOUTHWEST AUSTIN, UH, REPRESENTATIVE ON THE AUSTIN CITY COUNCIL.

AND SO THOSE ARE MY COMMENTS.

I WILL CONTINUE TO FIGHT THE GOOD FIGHT, AND I WANT YOU TO RECOGNIZE THAT YOU ARE DOING A DISSERVICE TO THE PEOPLE WHO LIVE IN NORTHEAST AUSTIN, WHERE MAYOR KURT WATSON USED TO REPRESENT.

I THANK YOU FOR YOUR TIMES, AND IF YOU HAVE ANY QUESTIONS, I'LL GLADLY ANSWER THEM AT THIS TIME.

ANY QUESTIONS? ALL RIGHT, THANK YOU.

ALL RIGHT.

UH, DO WE HAVE ANYONE ELSE IN THE ROOM THAT WOULD LIKE TO ADDRESS THE BOARD? ANYONE ELSE IN THE ROOM WHO'D LIKE TO ADDRESS THE BOARD? UH, IF NOT, THEN

[III. Advisory Committee Updates]

[00:15:01]

OKAY.

GOOD AFTERNOON, CHAIR TRAIAN, UH, DOTTY WATKINS, PRESIDENT AND CEO DOTTY WATKINS, MEMBERS OF THE BOARD.

MY NAME IS EDNA PARRA.

I AM THE COMMUNITY ENGAGEMENT MANAGER FOR CAP METRO.

I'M ALSO THE STAFF LIAISON FOR THE ADVISORY COMMITTEES.

I'M HERE TODAY TO GIVE YOU, UM, MARCH COMMITTEE UPDATES.

UM, AND I'LL FIRST START WITH ACCESS AND CSAC AND THEN MOVE ON TO PSAC.

UH, BOTH ACCESS AND CSAC MET ON MARCH 1ST IN A COMBINED MEETING WITH THE FOLLOWING, UM, AGENDA.

UH, WE RECEIVED AN UPDATE AND A Q AND A BY DOTTY WATKINS, PRESIDENT, CEO, UH, METRO RAPID UPDATE BY MOLLY KING, UM, AFFAIRS PILOT RECRUITMENT FOR, UH, RECRUITING OUR COMMITTEE MEMBERS TO OUR PILOT, UH, THE 2023 METRO ACCESS ELIGIBILITY APPEALS CALENDAR BY MARTIN CARI.

UM, AND HE ALSO PRESENTED ON THE SELF-EVALUATION AND ADA COMPLIANCE UPDATE.

UM, AND LASTLY, JULIE LAMPKIN DID A METRO ACCESS OPERATIONS TECHNOLOGY UPDATE, UM, FOR THE PUBLIC SAFETY ADVISORY COMMITTEE.

UM, THEY MET ON FEBRUARY 24TH, AND I DID THE UPDATE LAST, UM, MONTH IN FEBRUARY.

UM, BUT WE ALSO HAD A MEETING WITH CHAIR POWELL AND VICE-CHAIR FOSTER TO TALK ABOUT THE POLICY PROCESS FOR, UH, THE PUBLIC SAFETY DEPARTMENT.

AND WE WILL BE ADDING A SUPPLEMENTARY MEETING, UM, EVERY OTHER MONTH FROM THE COMMITTEE MEETINGS.

UM, AND THAT'LL BE SUPPORTED BY NINA LAUER.

UM, ALSO IN ADDITION, WE HAD OUR, UH, MEET AND GREET FOR THE CEO, WHICH IS WHY WE COMBINE THE MEETINGS ON MARCH 8TH.

UM, WE'RE ALL COMMITTEE MEMBERS, UM, WE'RE INVITED TO ATTEND.

THAT'S, UH, THE ONLY UPDATES I HAVE, IF YOU HAVE ANY QUESTIONS.

QUESTIONS? NO.

UM, OKAY.

I'M DONE.

ALL RIGHT.

THANK YOU SO MUCH.

WELCOME.

ALL RIGHT.

NEXT, LET'S SEE ALL RIGHTS.

SEE, UH, NEXT

[IV. Board Committee Updates]

FIRST UP IS, UH, FINANCE, AUDIT AND ADMINISTRATION COMMITTEE.

UH, THANK YOU CHAIR.

UH, WE MET ON, UH, UH, MARCH 8TH, AND, UH, HAD TWO PRESENTATIONS, UH, NO ACTION ITEMS. UH, WERE, WERE BROUGHT BEFORE THE COMMITTEE.

WE DID GET AN UPDATE FROM TERRY FULLER WITH INTERNAL AUDIT IN TERMS OF TRYING TO, UH, THE VARIOUS PROJECTS THAT HE WAS WORKING ON WITH HIS STAFF.

AND THEN, UM, ALSO, UH, DISCUSSED PRIORITIZING SOME OF THE REMAINING PROJECTS THAT HE HAS POTENTIALLY OUT THERE.

UH, WE ALSO HAD A PRESENTATION FROM MS. WALKER, UH, REGARDING, UH, THE FINANCIAL RESULTS FOR THE FIRST QUARTER OF LAST, UH, OF OUR FISCAL YEAR, WHICH ENDED IN DECEMBER.

UM, I GUESS THE TWO THINGS THAT I WOULD LIKE TO HIGHLIGHT, ONE IS THAT OUR SALES TAX REMITTANCES, UH, FOR THAT PERIOD OF TIME ARE UP ALMOST 10% OVER THIS TIME LAST YEAR, AND, UH, ARE ABOUT 6% HIGHER THAN WHAT THEY ACTUALLY PROJECTED.

SO I THINK WE'RE STARTING TO SEE SOME OF THE EFFECTS OF THIS INFLATION FLOW, YOU KNOW, SOME BENEFIT OF THIS INFLATION THAT WE'RE ALL EXPERIENCING.

UM, THE OTHER ASPECT OF THIS IS THAT, UH, WE ARE HAVE EXPENDED ABOUT 84 MILLION, UM, TO, UH, THROUGH THE FIRST QUARTER, ABOUT 21% OF THE FULL BUDGET.

AND FROM MS. WALKER'S, UH, PERSPECTIVE, THAT'S PRETTY MUCH ON PAR WITH WHERE WE'RE AT.

UH, THE COMMITTEE ASKED, UM, AND, AND SOME OF THE DISCUSSION, UM, AFTER THE PRESENTATION, WE'RE GONNA SEE IF WE CAN GET IT TO WHERE WE CAN GET MORE OF A MONTHLY, YOU KNOW, WHERE IT'LL TRACK ON A QUARTERLY BASIS AS OPPOSED TO LOOKING AT ON OUR FULL YEAR BASIS.

BUT, UH, UH, AND THEY'RE GONNA WORK, THEY'RE GONNA WORK ON THAT FOR THE NEXT PRESENTATION.

UM, THE OTHER BIG, BIG TICKET ITEM THERE WAS, UH, JUST IN TERMS OF THE CAPITAL PROJECTS BUDGET, WE'VE SPENT, UH, 27 MILLION, WHICH REPRESENTS JUST 5.8% OF THE FULL, FULL YEAR'S CAP CAPITAL BUDGET.

UH, BUT WE'VE ALSO GOT 74 MILLION IN OUTSTANDING COMMITMENTS, UH, COMING FORWARD TOO.

SO IF THERE'S ANY OTHER QUESTIONS, ANY QUESTIONS, BOARD MEMBERS? ALL RIGHT.

UH, THANK YOU, MR. CHAIR.

UH, AND I WILL GIVE THE OPERATIONS PLANNING AND SAFETY COMMITTEE REPORT, UH, WHICH MEANT ON WEDNESDAY, MARCH 8TH AT, UH, 12:00 PM UH, VERY SHORT AGENDA.

UH, WE HAD, UH, THREE ACTION ITEMS. ONE OF THOSE, UH, WAS ELIGIBLE FOR, UM, FOR CONSENT.

AND IT WAS, AND IT WAS, UH, AND WE HAVE, UH, THE ITEM PLACED ON, UH, ACTION ITEMS, UH, THIS WEEK.

UM, LET'S SEE.

WE ALSO GOT PRESENTATIONS ON THE BUS OPERATIONS REPORT, A PICKUP REVIEW, UM, PERFORMANCE REVIEW.

AND, UM, AND THERE WERE, THERE WERE NO

[00:20:01]

SO, UH, YOU'LL, YOU'LL SEE ITEM NUMBER THREE IN OUR LIST OF ACTION ITEMS TODAY AS NUMBER TWO.

SO, ALL RIGHT, LET'S SEE.

WE'VE GOT A CAMPO UPDATE AS WELL.

SO, UH, CAMPO, THE CAMPO TRANSPORTATION POLICY BOARD DID NOT MEET THIS MONTH, SO WE DON'T HAVE AN UPDATE FROM THE LAST TIME.

OKAY.

ALL RIGHT.

AND THE, UH, THE FINAL REPORT WILL BE THE AUSTIN TRANSIT PARTNERSHIP REPORT, AND I'LL GIVE THAT ONE.

UH, THERE HAVE BEEN, UH, TWO MEETINGS IN THE MONTH, MONTH OF MARCH.

THE FIRST WAS MARCH 1ST.

UH, WE RECEIVED AN UPDATE ON ATP'S PROCUREMENT ASSESSMENT, UH, THAT RESULTED IN SEVERAL RECOMMENDED CHANGES, UH, FROM THE PROCUREMENT POLICY.

THEY WERE ADOPTED ON CONSENT.

UM, WE ALSO HAD AN UPDATE ON PROJECT CONNECT RELATED ORDINANCES AND PERMITS.

UH, WE WILL, AND I THINK WE RECEIVED ALSO A LIGHT RAIL DELIVERY AND CONTRACTING FRAMEWORK, UH, MODEL.

SO THAT WILL CONTINUE, UH, TO EVOLVE, UH, AS WE GO FORWARD WITH COMMUNITY FORUMS. STAKEHOLDER DISCUSSIONS AND ADVISORY COMMITTEE MEETINGS.

UH, WE ALSO, UH, HAD A, UM, A SUMMARY OF COMMUNITY ENGAGEMENT FROM THE ATP EXECUTIVE DIRECTOR, UH, WHICH INCLUDED TWO COMMUNITY FORUMS, ALSO STAKEHOLDER DISCUSSIONS.

UM, LET'S SEE.

AND THEN THERE WAS A SECOND MEETING ON MARCH 22ND.

UH, THEY HAD TWO ACTION ITEMS. ONE WAS TO APPROVE MINOR CHANGES IN ATP'S BOARD OPERATING PROCEDURES.

AND THE SECOND DIRECTOR, THE AP, UH, A P EXECUTIVE DIRECTOR TO DEVELOP A PROCESS TO CONDUCT A REVIEW OF ATP'S GOVERNANCE, UH, PROCEDURES.

SO, UM, AND THEN I THINK THAT'S ALL THAT WE COVERED IN THAT LAST MEETING, IF I'M NOT MISTAKEN, UH, THAT'LL BE THE PARTNERSHIP MEETING.

ALL RIGHT.

UH, WE WE'RE POSTED FOR ACTION ON THREE ITEMS TODAY, AND OUR

[V.1. Approval of minutes from the February 27th, 2023 board meeting.]

OKAY.

BOARD MEMBER ROSS.

ALL RIGHT.

BOARD MEETING FELLOW.

ALL RIGHT.

UM, IS, UH, IS THERE ANY DISCUSSION, ANY, ANY FURTHER DISCUSSION, ANY FURTHER DISCUSSION ON THE BOARD MINUTES? HEARING NONE.

ALL IN FAVOR, LET IT BE KNOWN BY SAYING, AYE.

AYE.

ANY OPPOSED? HEARING NONE.

THE CHAIR WILL MAKE IT UNANIMOUS.

RIGHT.

[V.2. Approval of a resolution authorizing the President & CEO, or her designee, to modify contract #200829 with World Wide Technology to replace network infrastructure technology for a total new contract amount not to exceed $1,197,149.]

I THINK JONATHAN TANZA IS GONNA MAKE THE PRESENTATION.

YEP.

UH, GOOD AFTERNOON.

UM, CHAIR TRILLIAN, UH, PRESIDENT, CEO WAINS, MEMBERS OF THE BOARD.

MY NAME IS JONATHAN TANZER.

I'M THE DIRECTOR OF PRODUCT MANAGEMENT FOR THE CAT METRO INFORMATION TECHNOLOGY DEPARTMENT.

AND I'M HERE TO, UH, PRESENT AN ITEM THAT, UM, WAS AT THE OPERATIONS COMMITTEE EARLIER THIS MONTH.

UM, AND, UH, FROM THAT MEETING, THERE WAS SOME, UH, DETAILS THAT WE WANTED MAKE SURE THAT WERE, UM, ADDED AS CLARIFICATION TO THIS AGENDA ITEM AND RESOLUTION.

SO, UH, WHAT THIS ITEM IS, IS A MODIFICATION OF A CONTRACT WITH WORLDWIDE TECHNOLOGY WHO'S PROVIDING, UH, NETWORK EQUIPMENT TO REPLACE, UM, EXISTING EQUIPMENT THROUGHOUT CAP METRO'S, UM, OR YEAH, THROUGHOUT, UM, AGENCY-WIDE.

AND SO, UM, THIS ITEM IS, UM, A MODIFICATION TO ADD ADDITIONAL EQUIPMENT THAT WE'VE IDENTIFIED FOR THIS FISCAL YEAR, UH, TO THIS CONTRACT.

SO WORLDWIDE TECHNOLOGIES COULD, UH, ACQUIRE AND IMPLEMENT THAT, THE ADDITIONAL TECHNOLOGY.

UH, AND, UM, SO AS I MENTIONED, IT'S A CLARIFY, IT'S JUST TO CLARIFY SOME DETAILS IN THE RESOLUTION, UM, IN THE SUBJECT, UH, SPECIFIC HAUL OUT THAT'S FOR ADDITIONAL NETWORK INFRASTRUCTURE TECHNOLOGY.

AND THEN THE BUSINESS CASE AND EXECUTIVE SUMMARY JUST, UM, EXPLAINED, YOU KNOW, WHY WE'RE KEEPING, UH, WORLDWIDE TECHNOLOGIES AND YOU DOING A MODIFICATION TO HAVE THEM IMPLEMENT THIS TECHNOLOGY BECAUSE THEY'RE ALREADY ONBOARDED AND, AND HAVE, UH, THE PROPER AGREEMENTS TO WORK ON OUR NETWORK.

UM, SO YEAH.

ANY QUESTIONS? BOARD MEMBERS? ANY QUESTIONS? BOARD MEMBERS? ANY QUESTIONS? UH, IF NOT, CHAIR WILL ENTERTAIN A MOTION TO APPROVE ITEM NUMBER TWO.

OKAY.

ALL RIGHT.

IS THERE SECOND? ALL RIGHT.

OKAY.

IT'S BEEN MOVED AND PROPERLY SECONDED

[00:25:01]

ANY FURTHER DISCUSSION? ANY FURTHER DISCUSSION? FURTHER DISCUSSION? HEARING NONE.

ALL IN FAVOR? LET IT BE KNOWN BY SAYING AYE.

AYE.

OPPOS, SAME SIGN.

HEARING NONE.

THE CHAIR WILL MAKE IT UNANIMOUS.

ALL RIGHT.

THANK YOU.

THANK YOU, MR. TAN.

ALRIGHT.

[V.3. Approval of a resolution authorizing the President & CEO, or her designee, to implement the June 2023 Service Changes.]

ITEM NUMBER THREE, APPROVAL OF A RESOLUTION AUTHORIZING THE PRESIDENT AND CEO OR HER DESIGNEE TO IMPLEMENT THE JUNE, 2023 SERVICE CHANGES.

UM, MR. GONZALEZ.

HI, GOOD AFTERNOON.

UH, CHAIR TRAIAN, UH, PRESIDENT WATKINS, MEMBERS OF THE BOARD.

MY NAME IS ROBERTO GONZALEZ.

I'M WITH CAPTAIN MUS PLANNING DEPARTMENT.

UH, I'D LIKE TO RUN THROUGH A FEW SLIDES AROUND HERE BECAUSE IT TOUCHES ON SOME OF THE COMMENTS THAT WE'VE HEARD TODAY FROM, UH, SOME RESIDENTS HERE.

PLUS, IT CONTINUES SOME OF THE CONVERSATION THAT WE HAD AT OUR PLANNING, UH, SUBCOMMITTEE WHERE WE WENT INTO MORE IN DEPTH ABOUT SOME FUTURE IDEAS FOR, UM, IMPROVING OUR DIALOGUE WITH OUR MEMBER CITIES, AS WELL AS LOOKING WHAT PICKUP OPTIONS SHOULD BE LOOKING LIKE, UH, FOR THE FUTURE.

SO WHEN IT COMES TO A SERVICE CHANGES, UM, FOR THOSE THAT ARE NEW TO OUR BOARD, WE EVALUATE OUR SERVICES, UH, CONTINUOUSLY, AND WE LOOK AT OPPORTUNITIES TO IMPROVE THOSE, THOSE SERVICES.

WE TYPICALLY MAKE CHANGES TO THE SERVICES ON, IN TERMS OF OUR BUS ROUTES, THREE TIMES A YEAR, EVERY JANUARY, EVERY JUNE AND EVERY AUGUST.

SO TODAY WE'RE TALKING ABOUT A JUNE SERVICE CHANGE.

AND THEN IN ABOUT TWO MORE MONTHS, I'LL BE BACK TO TALK ABOUT AN AUGUST SERVICE CHANGE.

NOW, TYPICALLY WE FOLLOW A CERTAIN PROCESS THROUGH HERE.

WE, WE IDENTIFY WHAT ISSUES ARE, MUCH LIKE WHAT MS. JOSEPH MENTIONED, LOOK AT FEEDBACK THAT WE'VE HEARD THROUGH THE COMMUNITY.

THERE ARE VARIOUS FORMS OF FEEDBACK THAT WE HEAR.

WE HAVE, UH, THE CUSTOMER CALL CENTER THAT, THAT CONS MONITORS AND RECEIVES INFORMATION VIA OUR PHONE SYSTEMS, UH, EMAILS.

WE HAVE OUR CUSTOMER SATISFACTION ADVISORY COMMITTEE AND OTHER, UM, CITIZEN ADVISOR ADVISORY COMMITTEES TO WHICH EDNA PARRA JUST SPOKE ABOUT, UM, IN THAT AREA.

AND THEN THERE ARE SOME OTHER THINGS THAT, THAT WE CONTINUE TO LOOK AT, INCLUDING OUR, OUR KEY PERFORMANCE INDICATORS.

WE'LL DEVELOP SOME PROCESSES AND, UH, FROM FROM THAT PROCESS, WE'LL DEVELOP SOME PROPOSALS TO EVALUATE, AND THEN WE'LL EVALUATE THOSE PROPOSALS BASED ON SOME, SOME THINGS SUCH AS, UH, RIDERSHIP AND, AND DEMAND COST FEASIBILITY, MUCH LIKE WHAT MS. JOSEPH MENTIONED ABOUT AN EXTENSION OF A SERVICE.

DOES IT COST MORE IN A LOT OF CASES? YEAH, AN EXTENSION DOES COST A VEHICLE AND OPERATIONS TO DO SOME THINGS LIKE THAT.

A TITLE SIX ANALYSIS IS SOMETIMES REQUIRED.

THAT'S PART OF THE GUIDANCE THAT WE RECEIVE FROM THE FEDERAL GOVERNMENT UNDER THE 19, UH, 64, UM, CIVIL RIGHTS ACT.

AND THAT ENSURES THAT, UM, TRANSIT AUTHORITIES TAKE A LOOK AT, AT SERVICES IN AN EQUITABLE FASHION AND MAKE SURE THAT PROTECTED CLASSES ARE NOT OVERWHELMINGLY, UH, IMPACTED.

AND IF THERE IS AN IMPACT, WHAT DOES THAT IMPACT AND OTHER WAYS TO MITIGATE THOSE IMPACTS.

WE'LL TAKE BACK ALL THAT PUBLIC FEEDBACK, UM, THAT WE HEAR THROUGHOUT THE PROCESS, INCLUDING ANYTHING THAT WE MIGHT HEAR FROM THE BOARD, UH, AND THEN INCORPORATE THAT TO A FINAL, UM, PROPOSAL IN HERE.

AND THEN ONCE THE BOARD MAKES A DECISION, UH, FOR THAT, FOR THAT CHANGE, IT THEN HANDS GETS HANDED OVER TO THE REST OF THE DEPARTMENTS TO WHICH THEN WE SPEND THE NEXT TWO OR THREE MONTHS WORKING TO IMPLEMENT THE CHANGE.

SO WHAT WE WOULD BE APPROVING TODAY, THE JUNE SERVICE CHANGE DOESN'T HAPPEN UNTIL THE FIRST WEEK OF JUNE, BUT WE NEED, UH, THE TIME AND CONSIDERATION AT THIS POINT SO THAT WE CAN THEN HAND OVER TO THE NEXT STEPS THAT, THAT FOLLOW ALONG INTERNALLY FOR THAT, WE TALKED A LITTLE BIT DURING OUR BOARD MEETING ABOUT THE, THE NEED TO, TO LOOK AT MORE, UM, IMPROVEMENTS IN OUR COORDINATION WITH OUR REGIONAL PARTNERS.

AND THESE ARE OUR MEMBER CITIES.

SO CAPITAL METRO IS COMPRISED OF SEVERAL, UH, COMMUNITIES.

LEANDER IS ONE OF THEM.

LAGO VISTA JONESTOWN IS ANOTHER.

UH, AUSTIN, UH, PORTIONS OF TRAVIS COUNTY ARE AS WELL TO, UH, I'LL GIVE YOU AN EXAMPLE.

IN, IN DECEMBER, UH, BOARD MEMBER ROSS KIND OF FACILITATED A, A MEETING WITH US AND SOME OF THE STAFF IN THERE TAKING A LOOK, WANTING TO LOOK AT WHAT WERE THE OPPORTUNITIES FOR EXPANSION TO PICK UP, MUCH LIKE THE MAYOR MENTIONED, THERE ARE SOME AREAS THAT THAT NEED TO BE LOOKED AT.

UH, THE AREAS THAT WE WERE LOOKING AT THE TIME WHERE THE HIGH SCHOOL AREA, UH, A RANDALL SHOPPING CENTER, A, UH, A MEDICAL FACILITY IN THOSE ZONES.

THESE ARE NEW AREAS THAT ARE A LITTLE BIT FURTHER OUT THAN WHAT WE WERE LOOKING AT.

WE WERE LOOKING AT AREAS THAT WERE KIND OF CONNECTED TO THE EXISTING ZONE, AND THEN WE POINTED OUT SOME STEPS THAT HAVE ALREADY BEEN TAKEN BY THIS BOARD TO LOOK AT THE PURCHASE OF ADDITIONAL VEHICLES THAT WILL BE COMING IN LATER THIS SUMMER.

AND IN THE HIGHER END OF MORE STAFF, THAT'S, THAT'S LOOKING, UH, TO BE BROUGHT ON BOARD.

ALL THAT WITHIN THE CONTEXT OF WHAT ARE OUR NEEDS FOR ALL OF OUR PICKUP ZONES.

SO WE HAVE 10 PICKUP ZONES IN AND AROUND OUR COMMUNITY.

EACH ONE HAS ITS DIFFERENT, UH, NEEDS AND FUNCTIONS.

SOME OF THEM ARE, ARE DOING VERY WELL, AND WE SPENT SOME TIME GOING OVER THOSE DISCUSSIONS THERE.

SOME OF THEM ARE NOT DOING AS WELL AS, AS THEY COULD BE.

SO WE TALKED ABOUT SOME OPPORTUNITIES FOR PROMOTION AND, YOU KNOW, SOME OF THOSE THAT MAY NOT BE DOING AS WELL.

THERE MAY NOT BE MUCH THAT WE CAN DO, AND THERE MAY BE A TIME WHERE WE MAY NEED TO LOOK AT ADJUSTMENTS OR REDUCTIONS TO THOSE PARTICULAR ZONES, BUT THERE ARE DEFINITELY SOME ZONES THAT NEED TO BE LOOKED AT FOR SOME EXPANSIONS.

AND THOSE ARE THINGS THAT WE WANNA BRING BACK LATER ON, UH, IN THE FALL PERIOD TO LOOK AT POSSIBILITIES FOR THE, FOR JANUARY.

ONE ITEM THAT'S INTERESTING THAT

[00:30:01]

COULD TWO ZONES BE CONTIGUOUS? THERE'S A ZONE IN NORTHEAST DAWSON CALLED DESAL AND, AND A ZONE IN NORTH CENTRAL AUSTIN CALLED WALNUT CREEK.

BOTH VERY, VERY, UH, GOOD PERFORMING ZONES, BUT THERE IS A DIVIDE IN BETWEEN THOSE TWO ZONES, AND THAT'S I 35 DIVIDES, DIVIDES THOSE ZONES.

SO THERE ARE ONLY LIMITED OPPORTUNITIES TO CROSS BETWEEN THOSE ZONES, BUT MAYBE THAT'S SOMETHING THAT WE CAN LOOK AT WHERE THERE'S AN, WHERE THERE'S A JOINT, UM, LOCATION.

PERHAPS IT'S D H E B AT PARMER AND I 35, OR PERHAPS IT'S IT'S TECH RIDGE, BUT THAT'S SOMETHING THAT THE STAFF CAN LOOK AT TO SEE WHAT, WHAT ARE THOSE OPTIONS FOR THE FUTURE.

AND AS WE CONTINUE FORWARD, WE WANT TO GET INTO A REGULAR CADENCE WITH STAFF, UM, WHILE WE DID HAVE THAT FACILITATED MEETING, YOU KNOW, WITH MS. ROSS AND SOME OF THE STAFF, BUT WE NEED TO BE DOING MORE OF THAT WITH THE DIFFERENT COMMUNITIES ON A REGULAR BASIS SO WE CAN HEAR WHAT THEIR NEEDS ARE.

SO FOR THOSE THAT WEREN'T HERE AT THE TIME, THIS IS A REMINDER OF WHERE WE ARE TODAY.

WE ARE RIGHT NOW INTO JANUARY, SERVICE CHANGES, AND WE HAVE NOT MADE ANY MAJOR CHANGES, UH, SINCE THE START OF THE PANDEMIC.

WE'VE BEEN TRYING TO MAINTAIN OUR SERVICE LEVELS AND THEN DELIVER UPON WHAT WE PROMISED TO THE COMMUNITY.

SO RIGHT NOW, IN JANUARY, WE JUST MADE MINOR ADJUSTMENTS TO OUR SERVICES, UH, TO, TO RUNNING TIMES AND TO MAKE SURE THAT WE, WE COULD HANDLE, UH, ANY INCREASES IN RIDERSHIP.

WE STREAMLINED, UH, A FEW ROUTES IN DOWNTOWN WHERE WE COMBINED SOME ROUTES THEY WERE ENDING IN DOWNTOWN.

AND WHAT WE DID IS WE COMBINED 'EM TOGETHER, SO IT'S A ONE SEAT RIDE, AND SO THAT OUR ROUTES DID NOT HAVE TO SIT IN DOWNTOWN.

THAT HELPED US FROM AN EFFICIENCY STANDPOINT.

AND ALSO, AS DO DOWNTOWN CONTINUES TO BE REDEVELOPED, THERE ARE ONLY SO MANY AREAS IN WHICH WE CAN SIT OUR VEHICLES IN.

SO WE DIDN'T WANNA SIT VEHICLES IN DOWNTOWN.

WE WANTED TO KEEP THEM MOVING.

AND SO WE DID THAT.

AND THEN WE'RE MAINTAINING OUR SERVICE LEVELS FROM PRE COVID PERIODS.

METRO RAIL IS, IS, IS ON REGULAR SERVICE LEVELS.

UH, WE'VE NOT CHANGED THOSE METRO EXPRESS AND FLIERS ON A REDUCED SERVICE LEVELS.

AND AS THINGS CHANGE IN OUR COMMUNITY, WE MAY SEE SOME CHANGES THERE, BUT WE ARE NOT AT FULL SERVICE THAT WE WERE, UH, JUST A FEW YEARS BACK.

AND WE CONTINUE TO HAVE UNDER SUSPENSION OUR EBUS SERVICE.

THAT'S A LATE NIGHT SERVICE THAT CONNECTS, UM, STUDENT HOUSING AREAS TO THE DOWNTOWN AREA.

SO FOR JANUARY, WE ARE TYPICALLY IN, IN JUNE, UH, WE MAKE A, A SUMMER TRANSITION.

SO SCHOOL IS OUT, UNIVERSITY OF TEXAS DOWNSIZES FROM A FALL AND SPRING LEVEL DOWN TO A SUMMER LEVEL.

UH, A I S D GOES INTO SUMMER MODE, PEOPLE ARE ON VACATION.

SO WE TRANSITION A LITTLE BIT OF OUR SERVICES OVER, UH, TO ADJUST FOR THAT.

WE WILL BE MAKING SOME MINOR ADJUSTMENTS TO RUNNING TIME TO IMPROVE ONTIME PERFORMANCE TO SOME OF OUR ROUTES.

BUT THOSE ARE VERY, VERY MINOR NATURE.

THE SUMMER TRANSITION THAT I MENTIONED, UT ROUTES OPERATE AT FULL SERVICE LEVELS IN THE SPRING AND SUMMER.

THAT'S A HIGH FREQUENCY TYPE SERVICES.

WE'LL TRANSITION TO A SUMMER LEVEL, AND THAT'LL BE LESS, LESS FREQUENT SERVICE ON THOSE SERVICES.

UH, WE'LL CONTINUE TO HAVE UNDER SUSPENSION TWO EXPRESS ROUTES, ROUTES 9 81, WHICH IS OUT OF THE PAVILION, GREAT HILLS TRAIL AREA, AND 9 87, WHICH IS OUT OF LAKELINE LEANDER.

THERE ARE OTHER SERVICES IN AND AROUND THOSE AREAS THAT ARE, THAT ARE ABLE TO, TO SATISFY THE NEEDS IN THOSE, THOSE AREAS.

SO THOSE ROUTES REMAIN SUSPENDED.

AND THEN EBUS, WHICH IS WHAT I MENTIONED EARLIER, AND THEN WHEN IT COMES TO METRO RAIL, WE MAY MAKE SOME MINOR ADJUSTMENTS.

THERE HAVE BEEN SOME IMPROVEMENTS ON THE TRACKS, UH, IN RECENT MONTHS.

UM, SOME OF YOU MAY HAVE BEEN AT, AT SOME OF THOSE, UH, GROUNDBREAKING CEREMONIES AND SOME OF THOSE, UH, COMPLETION CEREMONIES, BUT WE'RE NOT AT THAT POINT YET.

WE STILL NEED TO TEST THE RAIL SCHEDULE OUT TO SEE WHAT THOSE IMPROVEMENTS CAN, CAN ACHIEVE.

AND THEN THERE ARE, THERE IS SOME CONTINUING WORK THAT WILL HAPPEN ON THE RAILS.

SO MUCH LIKE WHAT WE DID JUST A FEW, UH, WEEKS AGO AND A AND A MONTH AGO WHERE WE HAD TO, UH, CLOSE OUR RAIL SYSTEM SO THAT WE CAN MAKE SOME OF THESE IMPROVE IMPROVEMENTS.

WE'LL DO THE SAME IN THE SUMMER FOR ABOUT A WEEK'S TIME, BUT WE'LL MAKE THAT KNOWN TO THE PUBLIC IN, IN ADVANCE.

AND THAT THOSE PERIODS ALLOW US TO JUST MAKE IMPROVEMENTS THROUGHOUT THE ENTIRE LINE, NOT JUST AT ONE, ONE PARTICULAR LOCATION.

UM, UNDER THIS PARTICULAR CHANGE, BECAUSE IT'S SO MINOR, NA IN NATURE, THERE IS NOT A TITLE SIX, UM, ANALYSIS THAT'S REQUIRED.

ALL THESE CHANGES FIT IN THE MINOR SERVICE CHANGE CATEGORY.

UH, MEANWHILE WHAT WE CONTINUE TO DO IS WE CONTINUE TO ACTIVELY RECRUIT AND HIRE AND TRAIN BOTH OP UH, STAFFING ON THE OPERATIONS SIDE AND ON THE VEHICLE MAINTENANCE SIDE.

SO WE'RE, WE'RE DEFINITELY NOT AT THE LEVELS THAT WE WANT TO BE AT.

UH, WE STILL NEED, UH, MORE STAFFING TO MAKE SURE THAT WE DELIVER OUR SERVICE, UH, QUALITY SERVICE ON A, ON A REGULAR BASIS.

UH, THERE ARE TIMES WHEN WE ARE STILL SHORT ON EITHER STAFFING OR VEHICLES TO BE ABLE TO ACHIEVE SERVICE, BUT WE CONTINUE TO WORK TOWARDS THAT AND WE NEED TO KEEP FOCUSED ON THAT BECAUSE IN THE FUTURE, WE ARE WORKING TOWARDS, UH, THE INTRODUCTION OF TWO MORE NEW METRO RAPID LINES, THE EXPO LINE AND THE PLEASANT VALLEY LINE.

SO THOSE ARE COMING AT US IN ANOTHER YEAR OR TWO.

SO AS WE LOOK AT HIRING, WE'RE NOT ONLY JUST HIRING FOR OUR CURRENT NEEDS, BUT LOOKING TOWARDS THE FUTURE.

SO AS WE'RE LOOKING TOWARDS THE FUTURE, RIGHT NOW, WE ARE COMPLETING AN ONBOARD SURVEY.

AND THIS IS SOMETHING WE DO EVERY FIVE YEARS.

IT JUST SO HAPPENED THAT WE WERE RIGHT IN THE MIDDLE OF THAT LAST UPDATE TO THE SURVEY IN 2020 WHEN, UH, THE PANDEMIC HIT.

SO WE HAD TO PAUSE AT THAT TIME.

BUT WE'VE REINSTATED THAT SURVEY.

SO WHAT WE ARE DOING RIGHT NOW IS WE ARE ONBOARD OUR SERVICES INTERVIEWING, UH, CUSTOMERS ONE-ON-ONE, ASKING 'EM INFORMATION ABOUT THEIR DEMOGRAPHICS, UM, HOW OFTEN DO THEY RIDE TO SERVICE, WHERE DO THEY ORIGINATE, WHERE THEY DESTINED TO, AND JUST THINGS LIKE THAT THAT'LL HELP US AS WE LOOK FORWARD TOWARDS IMPROVING

[00:35:01]

WE'RE ALSO WORKING ON OUR SERVICE STANDARDS AND GUIDELINES.

THOSE ARE THE ITEMS THAT HELP US DECIDE, YOU KNOW, WHAT IS A, A, UH, A POSITIVE PRODUCING ROUTE, AND WHAT IS A ROUTE THAT'S MAYBE NOT DOING AS, AS WELL.

AND THEN WHAT ARE THE THINGS THAT WE CAN DO TO IMPROVE THOSE THINGS.

UH, WE'RE ALSO CONTINUING TO COORDINATE WITH OUR PARTNERS SUCH AS, UH, CAPITAL AREA METROPOLITAN PLANNING ORGANIZATION, WHICH IS CAMPO HELPING TO MAKE SURE THAT THE INFORMATION THAT WE COLLECT, MUCH LIKE WHAT WE DO WITH THE ONBOARD SURVEY FEEDS INTO THAT MODEL, SO THEY CAN LOOK TO HOW THE FUTURE GROWTH PATTERNS LOOK LIKE.

AND THEN WE CAN THEN COORDINATE OUR SERVICES TO, TO DELIVER UPON THAT.

OUR RIDERSHIP CONTINUES TO BE MONITORED ON EVERY DAY.

WE COLLECT RIDERSHIP ON OUR SERVICES.

AND FOR THOSE WHO MAY NOT KNOW, WE HAVE AUTOMATIC PASSENGER COUNTERS ON THOSE, ON THOSE SERVICES THAT USE INFRARED BEAMS TO, TO CATEGORIZE AND C AND COLLECT DATA WHEN PEOPLE BOARD AND DEBOARD OUR SERVICES.

SO WE KNOW WHERE PEOPLE ARE GETTING ON, WHERE PEOPLE ARE GETTING OFF.

WE DON'T KNOW WHO THEY ARE, BUT WE JUST KNOW THAT WE HAVE THE ACTIVITY AND WE KNOW WHICH ROUTE, WHICH DIRECTION.

SO THAT HELPS US AS WE LOOK FORWARD AND AS WE LIKE, START TO SEE ANY, ANY CHANGES IN OUR SYSTEM.

SO AS WE LOOK TO THE FUTURE, YOU KNOW, WE TALK ABOUT, YOU KNOW, THE NEED TO REEVALUATE OUR SERVICES.

THERE'S A NEW NORM.

EVERYONE OF US THAT ARE SITTING HERE UNDERSTANDS THAT, YOU KNOW, OUR CONDITIONS HAVE CHANGED IN OUR COMMUNITY AND WE NEED TO BE COGNIZANT OF THAT.

SO AS WE LOOK TO THAT, WE'LL NEED TO BE, BE SURE THAT WE, WE TAKE THAT INTO CONSIDERATION.

ANY CHANGES THAT WE LOOK AT IN THE FUTURE WHILE WE DO TALK ABOUT WHAT OUR SERVICES WERE PRE PANDEMIC, THIS IS JUST A NEW WAY OF LOOKING AT THINGS.

SO WE, WE'LL, WE'LL, AT SOME POINT I'LL STOP SAYING THAT, YOU KNOW, PRE PANDEMIC, WE WERE DOING THIS.

THIS IS JUST THE WAY WE WERE PROCEEDING FORWARD IN THE FUTURE, AND THIS IS WHAT THE COMMUNITY WOULD EXPECT FROM US IN THE FUTURE.

AND THEN WE MUST ALWAYS CENTER EQUITY IN OUR SERVICE PLANNING AND BE SURE THAT WE'RE, YOU KNOW, TAKING INTO CONSIDERATION ALL THE NEEDS OF THE ENTIRE COMMUNITY, NOT JUST IN ONE AREA IN HERE.

AND AS WE LOOK FORWARD, WE'LL CONTINUE TO LOOK, UH, AT OUR SERVICES FOR THE FALL.

I'LL BE BACK IN ANOTHER MONTH OR TWO TO TALK ABOUT OUR AUGUST SERVICE CHANGES.

WE'RE NOT LOOKING TO MAKE ANY MAJOR CHANGES THAT I FORESEE RIGHT NOW, BUT JUST TO BE IN STRATEGIC AS STAFFING LEVELS COME ABOUT.

UH, IF THERE'S THINGS THAT START TO BUBBLE UP HERE, WE'LL WANT TO BE VERY, VERY, VERY JUDICIOUS WITH OUR, WITH OUR RESOURCES AND MAKE SURE WE'RE JUST TARGETING WHAT THAT IS AND NOT MAKE ANYTHING TOO MAJOR.

OUR NEXT, UH, MAJOR SERVICE CHANGES MAY COME INTO WINTER, WHICH WILL BE JANUARY, 2024.

AND I'LL BE BACK TO SPEAK TO ON THAT TOWARDS THE END OF THE SUMMER.

AND IT'S AT THAT TIME THAT WE MAY BRING SOME RECOMMENDATIONS FOR PICKUP SERVICES AND WE SPENT SOME TIME, UH, KNOW MR. VELA AND SOME OTHERS WERE IN THAT MEETING WHERE WE WENT ONE BY ONE IN EACH ZONE AND SAY, WHAT ARE THE POSITIVES OF THE ZONE? WHAT ARE THE NEGATIVES? WHAT ARE THE, WHAT'S THE HISTORY OF THE ZONE? WHAT ARE THE THINGS THAT WE'RE LOOKING AT? AND WE'LL BE BACK FOR THAT FUTURE DISCUSSION, UH, AT THAT POINT.

AND OUR NEXT MAJOR SERVICE CHANGE, WE DON'T FORESEE UNTIL ABOUT, UH, GETTING CLOSER TO 20 24, 20 25, UM, 2024 IS WHEN I WOULD BE BACK TO YOU TO SAY, HEY, WE'RE LOOKING TO MAKE SOME CHANGES, INCLUDING THE INTRODUCTION OF EXPO AND PLEASANT VALLEY, AND THEN WE'LL LOOK TO MAKE SOME ASSOCIATED CHANGES TO SERVICES IN AND AROUND SO WE CAN FEED THOSE SERVICE, UH, THOSE TWO NEW ROUTES IN THAT AREA.

SO FOR THOSE THAT DON'T KNOW, UM, EXPO AND PLEASANT VALLEY ARE TWO NEW METRO RAPID ROUTES.

THEY'RE LIMITED STOP SERVICES.

THEY OPERATE, UH, WITH SOME, UM, WELL, THE NEW FLEET THAT WILL BE COMING IN ARE ELECTRIC VEHICLES.

THEY'LL HAVE, UH, SIGNATURE TYPE STATIONS IN HERE THAT YOU'LL SEE RIGHT THERE.

UH, EXPO RUNS FROM NORTHEAST AUSTIN, WHICH IS THE, UH, EXPO CENTER, PLUS IT'S, UH, LOYOLA AND DECKER LANE TRAVELS DOWN MAINER ROAD THROUGH MUELLER, OUT TOWARDS THE UNIVERSITY OF TEXAS AND DOWNTOWN.

AND THEN THE PLEASANT VALLEY ROUTE STARTS AT MUELLER TRAVELS THROUGH THE EASTERN PART OF OUR COMMUNITY, DOWN PLEASANT VALLEY ROAD HERE, ALL THE WAY DOWN TOWARDS, UH, SLAUGHTER LANE.

AND EACH ONE IS ANCHORED BY TWO NEW PARK AND RIDES.

EXPO CENTER WILL BE ONE PARKING RIDE, AND THEN, UH, GOODNIGHT RANCH DOWN BY SLAUGHTER LANE WILL BE ANOTHER PARKING RIDE.

AND THOSE, THOSE WILL HELP US WITH SOME OF THE SERVICES THAT WE NEED, UH, TO PROVIDE IN THOSE PARTS OF THE COMMUNITY.

BUT WITH THAT, I WILL HAND IT BACK OVER TO YOU.

UM, BUT THAT'S MY PRESENTATION.

WHAT I'M HERE TO DO IS, IS SEEK, UM, APPROVAL FOR THE PRESENT CEO OR HER DESIGNEE TO, TO APPROVE JUNE SERVICE CHANGES AND TO PROCEED FORWARD WITH THAT.

ALRIGHT.

BOARD MEMBERS, DO WE HAVE ANY QUESTIONS? I DIDN'T, WELL, I'LL MAKE A MOTION TO APPROVE, BUT I ALSO HAVE A COUPLE OF QUESTIONS OR COMMENTS.

UM, OKAY.

SO LET'S, LET'S FORMALLY, UM, THAT'S A MOTION TO APPROVE.

YES.

IS THERE A SECOND? ALL RIGHT.

UH, WE'LL GO WITH BOARD MEMBER HARRIS.

HAS TIME BEEN MOVED AND PROPERLY SECONDED THAT WE APPROVE ITEM ACTION ITEM NUMBER THREE, UH, BOARD, UH, QUESTIONS FROM BOARD MEMBER ROSS? COOL.

FIRST I WANTED TO SAY THANK YOU.

I THINK THE COMMUNICATIONS WHEN THE, WHEN THE RAILING HAS TO BE SHUT DOWN FOR THE MAINTENANCE AND THE WORK THAT NEEDS TO BE DONE, I THINK THE COMMUNICATION FROM CAPE METRO TO THE AREA HAS GOTTEN MUCH, MUCH BETTER.

YEAH.

SO, UM, I APPRECIATE THAT.

I DO STILL WANT TO, WOULD LIKE TO SEE, ESPECIALLY REGARDING THE SMALL CITIES, BECAUSE I KNOW, UM, YOU KNOW, WE REACHED OUT OR LEANDER REACHED OUT TO CAT METRO ABOUT SCHEDULING THAT MEETING AND IT WAS A REALLY NOT THE OUTCOME WE WANTED AS A CITY, BUT IT WAS A REALLY GOOD DISCUSSION.

UM, BUT I THINK THERE NEEDS TO BE A MORE FORMAL PROCESS WITH THE SMALL CITIES MM-HMM.

AND WITHOUT THE EXPECTATION OF THE CITIES HAVING

[00:40:01]