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[00:00:01]

ALL RIGHT, WITH OUR FIFTH BOARD MEMBER SEATED, WE'LL CALL

[I. Call to Order]

THIS MEETING THE ORDER AT 1203.

UH, GOOD AFTERNOON, AND THANK YOU FOR JOINING US AT THE APRIL MEETING OF THE CAP METRO BOARD OF DIRECTORS.

TODAY IS MONDAY, APRIL 24TH, AND WE ARE, UH, CALLING TO ORDER IN 1203.

[II. Public Comment (please see instructions at the bottom to participate)]

UH, THE FIRST ITEM OF OUR, ON OUR AGENDA TODAY IS PUBLIC COMMENT.

I UNDERSTAND THERE'S SEVERAL PEOPLE WHO'VE SIGNED UP IN ADVANCE.

UH, SO WHEN I CALL YOUR NAME, IF, UH, YOU, IF YOU ARE ONLINE, YOU CAN UNMUTE YOURSELF.

AND IF YOU HEAR IF, IF YOU COME TO THE PODIUM, OUR FIRST SPEAKER WILL BE MS. ZNO JOSEPH.

UH, MS. JOSEPH, I UNDERSTAND YOU WISH TO SPEAK ON TWO AGENDA ITEMS, SO YOU'LL HAVE FIVE MINUTES.

IS MS. JOSEPH WITH US, MR. CHAIR? I DON'T SEE HER ONLINE.

SHE WAS ONE OF TWO CALL-INS.

OKAY.

AND THIS IS NOT MS. JOSEPH WHO'S ON THE LINE RIGHT NOW.

OKAY.

SO, UH, SO WHAT WE'LL DO IS WE WILL GO TO THE NEXT PERSON, AND IF SHE CALLS IN, OR WHEN SHE CALLS IN, WE'LL ADD HER AT THAT POINT.

UH, SECOND PERSON IS MS. UM, MONICA BRIER.

ARE, ARE YOU AVAILABLE? YES, I AM.

ALL RIGHT.

UM, MS. BRIGA, YOU HAVE THREE MINUTES.

OKAY.

UH, TODAY I WOULD LIKE TO ADDRESS, UH, THE INCLUSION, UM, HAVING AUSTIN COLONY AREA INCLUDED IN SOME OF THE, UM, MEETINGS OR WHATEVER'S GOING ON HERE TO GET SOME PUBLIC TRANSPORTATION OUT HERE.

UH, I LIVE IN THE FOREST BLUFF SUBDIVISION OFF OF F FM 9 69 AND DELTA POST.

AND, UH, I'M NOT SEEING US BEING INCLUDED IN ANY OF THE PLANS FOR, UH, BUS SERVICES OUT HERE.

AND SO I WOULD LIKE TO FIND OUT WHEN WE CAN BE INCLUDED IN THINGS.

CAN YOU ALL HEAR ME? HELLO? YE YES, MA'AM.

WE CAN, WE CAN, UM, CERTAINLY HAVE OUR STAFF REACH OUT TO YOU AND MAKE SURE THAT WE, UM, UH, ARE, ARE MAKING SURE YOU'RE AWARE OF ANY COMMUNITY ENGAGEMENT WE'RE DOING IN YOUR COMMUNITY, AND WE'D BE HAPPY TO TALK TO YOU IN YOUR NEIGHBORHOOD.

OKAY.

WELL, I'M, I'M RECENTLY TRYING TO GET, UH, SOME TRANSPORTATION, UH, FOR SOME SENIOR CITIZENS OUT HERE.

AND I'VE SPOKEN WITH CAPITAL METRO, AND THEY TOLD ME THEY DON'T EVEN COME TO THIS AREA.

I'VE SPOKEN WITH CARTS AND THEY TOLD ME THAT THEY DON'T EVEN COME TO THIS AREA.

UH, SO I'M NOT REALLY UNDERSTANDING THAT WHEN WE ARE A PART OF AUSTIN, MY ADDRESS SAYS AUSTIN, TEXAS.

I AM A E T J OF AUSTIN, TWO MILES OUT, AND WE HAVE NO PUBLIC TRANSPORTATION HERE, BUT YET MAYNARD, THE CITY OF MAYNARD, THEY HAVE REGULAR BUS SERVICES THERE.

BELL VALLEY, UH, ALSO HAS REGULAR BUS SERVICES.

UH, CAPITAL METRO EXTENDS UP HERE TO THE FIRST COMMUNITY HERE ON HALL GUIDE ROAD.

UH, BUT YET THEY CAN'T, THEY'RE NOT COMING.

UH, A LITTLE BIT FURTHER THIS DIRECTION, WHICH IS ONLY I WOULD SAY TWO, TWO MORE MILES.

JOSEPH IS NOW JOINING.

HELLO.

ALL RIGHT.

UH, WE CAN HEAR YOU.

PLEASE CONTINUE.

YES.

UH, SO I WOULD, I WOULD LIKE THESE THINGS TO, TO BE ADDRESSED HERE BECAUSE, UH, FOR, UM, FOR, AS I'M UNDERSTANDING, YOU ALL ARE SUPPOSED TO BE PROVIDING DIVERSITY AND EQUITY TO ALL COMMUNITIES, AND WE HAVE BEEN NEGLECTED OUT HERE FOR YEARS NOW.

SO IT, IT IS TIME FOR US TO BE PLACED ON THE MAP.

THANK YOU.

ALL RIGHT.

THANK YOU, MS. BRIER.

UH, FOR YOUR COMMENTS.

UH, LET'S SEE.

UH, NEXT PERSON, OR IS MS. JOSEPH HERE? ALL RIGHT.

UM, OKAY, THEN, UH, MS. JOSEPH, UH, YOU ARE SPEAKING ON TWO AGENDA ITEMS. SO, UH, YOU HAVE FIVE MINUTES.

UM, PLEASE.

UM, OKAY.

YOU CAN START AT THIS PART.

MS. JOSEPH, ARE YOU WITH US? THANK YOU, MR. CHAIR.

MEMBERS, I'M OVER YOU.

JOSEPH, BEFORE YOU START MY TIME, I HAVE A TECHNICAL QUESTION, MR. CHAIR.

OKAY.

AT THE, UM, AT THE OPERATIONS COMMITTEE MEETING, UH, AT THE START, UM, THE CHAIR, STRATFORD MENTIONED THAT THE STAFF WANTED ACTION ITEM TWO

[00:05:01]

TO BE MOVED TO THE MEETING TODAY.

BUT ACTION ITEM TWO WASN'T LISTED ON THE AGENDA.

CAN YOU JUST TELL ME WHICH ITEM WAS REMOVED FROM THAT AGENDA AND IS BEFORE YOU TODAY FOR ACTION? IT WAS THE ITEM FOR SYSTEM MAPS, WHICH ON TODAY'S AGENDA, I BELIEVE IS AGAIN, ACTION ITEM TWO.

ALRIGHT.

OKAY.

UH, THANK YOU C WATKINS.

UH, SO MIKE COMMENTS SPECIFICALLY RELATED TO ACTION ITEM TWO IS THAT, IRONICALLY, I ACTUALLY USED THE SYSTEM MAP TO PERSUADE TEXAS REPUBLICAN SENATORS TO KILL HOUSE BILL 38 93.

THAT WAS THE DOWNTOWN TUNNEL BILL.

LAST LEGISLATIVE SESSION, I WAS ABLE TO ACTUALLY USE THE MAP TO HIGHLIGHT 60 MINUTE BUS ROUTES THAT ARE IN NORTHEAST AUSTIN.

AND TO THE PREVIOUS SPEAKER'S POINT, IT DOESN'T EVEN GO ALL THE WAY OUT THERE.

UM, AND THAT'S CRAIG WOOD ROUTE 3 39.

I WAS ABLE TO SHOW THEM THAT THE WHITE RIDERS THAT ARE SOUTH OF US, 180 3 AT THE TIME, THE MAP SHOWED 10 12 MINUTE HEADWAY.

IT'S SOMETIMES SIX MINUTE HEADWAY.

AND AS YOU ARE AWARE, THE WHITE STUDENTS AT THE UNIVERSITY OF TEXAS AT AUSTIN ARE STILL BEING ABLE TO USE, UH, 6 63 AND 6 61.

THOSE ARE THE OVER THE LOW COACH BUSES, WHICH NORMALLY WOULD BE $7, UH, IN FAIR, BUT IT'S REALLY 2050 CENTS FOR THEM.

LUXURY RECEIPTS AND WIFI, THAT'S A TITLE SIX VIOLATION.

TITLE SIX, AS YOU ARE AWARE, PROHIBITS DISCRIMINATION BASED ON RACE, COLOR, OR NATIONAL ORIGIN.

SO I DON'T HAVE A PROBLEM WITH YOU APPROVING THE $528,000 FOR SYSTEM MAPS, BUT IT DOES NOT ALONE, UH, GIVE EQUITABLE SERVICE TO THOSE OF US WHO LIVE IN NORTHEAST AUSTIN AS IT RELATES TO THE BOARD PACKET.

ONCE AGAIN, I WANT TO CALL TO YOUR ATTENTION VIEWPOINT DISCRIMINATION.

FOR WHATEVER REASON, AND YOU'VE NOT BEEN TRANSPARENT, THE CU CUSTOMER SATISFACTION ADVISORY COMMITTEE AND ACCESS ADVISORY COMMITTEE NOW HAVE THE SCRIPTED STAFF TRANSCRIPT.

BUT MR. EASTON AND I DID PUT IN AN OPEN RECORDS REQUEST, HAS YET TO DISCLOSE IS WHY HE STOPPED PUTTING OUR COMMENTS FROM THE PUBLIC HEARINGS AND ALSO THE CAPITAL METRO BOARD MEETING.

I WOULD ASK YOU TO TREAT US ALL FAIRLY AND NOT ENGAGE IN VIEWPOINT DISCRIMINATION AS IT RELATES TO THE FY 2024 STRATEGIC PLAN.

ON PAGE, UH, 33, IT SAYS, UH, ONE.

WELL, I ACTUALLY HAVE A COMMENT ABOUT PAGE 33 AS IT RELATES TO CUSTOMER SERVICE.

UM, AS YOU ARE AWARE, IN 2018, DOTTY WATKINS BECAME THE CHIEF CUSTOMER OFFICER.

HER SALARY WENT FROM $180,145 TO 218,400, WHICH WAS A $38,000 RAISE.

AND WE HAVE GOTTEN NO NORTHEAST AUSTIN RETURN ON INVESTMENT.

SO I WOULD ASK HER TO REFUND TAXPAYERS THAT $38,000 INTO INVEST THAT MONEY IN NORTHEAST AUSTIN.

AND SPECIFICALLY, YOU ARE GOING TO GET A PRESENTATION LATER TODAY ON DIVERSITY, EQUITY AND INCLUSION.

AND IT ALSO TALKS ABOUT TITLE VI, BUT AGAIN, I JUST WANT TO CALL TO YOUR ATTENTION.

YOU SAY ONE THING, DO ANOTHER DOCUMENT WHAT IS SAID TO FOOL THE FEDS.

I WOULD ASK YOU TO DO THE RIGHT THING.

AND JUST WITH CALL TO YOUR ATTENTION, HOUSE BILL 38 99, AS YOU ARE AWARE THAT BILL IS MOVING FORWARD.

AND MAYOR WATSON HAS ACQUIESCED.

THERE ARE 50 CO-AUTHORS ON THAT BILL, THAT'S THE AUSTIN TRANSIT PARTNERSHIP.

BILL AND I HAVE DONE SOME RESEARCH IN HIS ADVOCACY OVER AT THE CAPITOL, ACTUALLY VIOLATES THE HOUSE FLOOR RULES.

AND SO I AM GOING TO WRITE TO, UH, THE SPEAKER OF THE HOUSE AND MAKE HIM AWARE THAT HOUSE RULE SECTION 17, SPECIFICALLY THE MEMBERS' LOUNGE PRIVILEGES, PROHIBITS THE LOBBYING FAR OR AGAINST ANY PIECE OF LEGISLATION THAT'S PENDING.

UM, I DO WANNA LEAVE ON A POSITIVE NOTE AND JUST SAY THANK YOU TO A LADY AT THE TRANSIT STORE.

AND, UH, THE UNFORTUNATE THING IS THAT YOUR SYSTEM, I WAS TRYING TO GET HER NAME AGAIN.

I CALLED BEFORE I, I REACHED YOU, AND IT GOES INTO THE CIRCULAR, YOU KNOW, VOICEMAIL.

SO I WASN'T ABLE TO GET HER NAME, BUT I STOPPED BY ON FRIDAY TO ASK ABOUT, UH, PASS.

I WAS SUPPOSED TO GET FROM THE 80 MINUTE HEADLEY, UH, DURING A F AUSTIN FC SOCCER GAME.

AND IT WAS 15 MINUTE HEADWAY, AND I WAS SUPPOSED TO PICK UP A PASS, BUT THE STORE CLOSES AT 5:00 PM SO I NEVER GET DOWN THERE BY THAT TIME.

AND MY NAME WASN'T IN THE SYSTEM BECAUSE IT'S BEEN A WHILE.

AND SO SHE TOOK THE TIME TO ACTUALLY CALL THE SUPERVISOR, AND THEY GAVE ME A SEVEN DAY BUS PASS.

I REALLY DIDN'T KNOW HOW MANY DAYS THEY WOULD GIVE ME A PASS FOR.

I HONESTLY THOUGHT IT WAS JUST A DAY PASS.

AND SO I REALLY WANTED TO THANK HER BY NAME.

UM, SO I WOULD JUST ASK YOU TO IMPROVE THE CUSTOMER SERVICE TRANSIT

[00:10:01]

STORE SYSTEM , SO THAT WHEN, UH, PEOPLE LIKE ME WHO WANNA ACTUALLY DO SOMETHING POSITIVE FOR THE WORKERS CAN ACTUALLY GET THROUGH ON THE LINE.

UM, BUT THOSE ARE MY COMMENTS.

I APPRECIATE YOU ALLOWING ME TO BE SO EXTENSIVE.

AND I AM SORRY TO SEE, UH, MR. ELKINS LEAD THE AUSTIN TRANSIT PARTNERSHIP SINCE HE ADVOCATED SO MUCH FOR TRANSPARENCY.

UM, BUT IF YOU HAVE ANY QUESTIONS, I'LL GO AHEAD AND ANSWER THEM AT THIS TIME.

THANK YOU.

OKAY.

UM, ANY QUESTIONS? HEARING NONE.

THANK YOU.

UM, MS. JOSEPH, UH, THE NEXT PERSON SCHEDULED IS DEB MILLER, ZNO JOSEPH, MR. IS NOW EXITING MR. CHAIR.

UM, MS. MILLER WAS HERE.

SHE SPOKE TO STAFF PRIOR TO THE MEETING, AND I BELIEVE SHE GOT HER QUESTIONS AND CONCERNS ADDRESSED.

OKAY.

ALL RIGHT, THEN WE'LL STRIKE IT.

UH, SHERRY TAYLOR? YES, SIR.

DON'T SEE HER EITHER.

I HAVE NOT SEEN HER.

OKAY.

ALL RIGHT.

WELL, WE'VE GOT, WE'VE GOT A NEW FRESH LIST, SO LET'S, UH, WE'LL GO FROM THERE.

ALL RIGHT.

UH, GALINO FERNANDEZ.

GOOD TO SEE YOU YOUNG MAN.

GOOD AFTERNOON.

MY NAME IS THE NAME OF OUR ORGANIZATION, UH, WE'RE ALTERNATIVES IN THIS AREA.

AND, UH, DO I START OVER? OKAY, AGAIN.

UH, WELCOME.

UH, AND I SAY WELCOME BECAUSE THIS IS ONE OF OUR NEIGHBORHOOD ASSOCIATIONS THAT, UH, THIS HEADQUARTERS IS BASED ON.

AND WE'VE HAD A LONG, LONG RELATIONSHIP WITH CAT METRO.

UH, AND, UH, THERE'S USED TO, THERE USED TO BE A SAYING OR THERE IS A SAYING THAT SAYS BUT GIVEN THE GENTRIFICATION, I'LL STOP SAYING THAT.

I'LL JUST SAY BI BETOS AND DID IT AT THAT BECAUSE ME, CASAA CASA'S REALLY BEEN TAKEN LITERALLY, YOU KNOW.

BUT I ALSO WANNA PIGGYBACK OFF THE, UH, YOUNG LADY THAT I CALLED ABOUT SERVICE IN AUSTIN COLONIES.

YOU KNOW, COMMISSIONER, I'VE MENTIONED THIS TO YOU.

I MENTIONED IT TO SENATOR ECKERT.

I MENTIONED IT TO STATE REP COLE.

I MENTIONED TO LULU, YOU KNOW, THE LEGISLATURE'S THERE TO DO IT.

WE CAN DO IT.

WE DON'T HAVE TO HAVE AN ELECTION.

IF THIS ORGANIZATION CAN BUILD A SHELTER, UH, METRO, A SHELTER FOR AUSTIN, UM, THE SOCCER PROGRAM, YOU CAN ALSO REACH OUT AND DO WHAT NEEDS TO BE DONE TO BE, UH, TO, TO INCLUDE THE, TO BE PART OF AND PRACTICE THE INCLUSION AND DIVERSITY OF THIS ORGANIZATION.

I DO, I DO WANT, THE REAL REASON I CAME FOR BY ALSO IS MAINLY TO, TO SPOIL, TO THANK YOU, UH, MS. WATKINS AND YOUR STAFF, MELISSA ORTIZ, FOR OUR ONGOING RELATIONSHIP IN PARTNERING, UH, NATIONAL VOTER REGISTRATION DAY, UH, GET OUT THE VOTE CAMPAIGNS, UH, THE BUS SET THAT WE SPON THAT Y'ALL SPONSOR EVERY YEAR HELPS AMPLIFY AND ENCOURAGE, ESPECIALLY IN COMMUNITIES WHERE VOTING IS VERY, VERY LOW, THAT HAS BEEN VERY SUCCESSFUL.

WE'VE ENJOYED THAT OPPORTUNITY.

AND ON THIS OTHER SHEET, I JUST WANNA SHOW YOU THE PARTNERSHIPS THAT WE HAVE AS EL NEIGHBORHOOD ASSOCIATIONS.

THESE ARE OUR PARTNERS.

AND, UH, THIS YEAR'S ALLIANCE CLUB IS OUR FISCAL SPONSOR.

AND, UH, ONE OF THE THINGS THAT WE FOCUS ON IN OUR COMMUNITY IS EDUCATION, HEAVY, HEAVY EDUCATION.

BECAUSE UNFORTUNATELY, IN OUR COMMUNITIES, WE'RE CLOSING SCHOOLS AND CREATING EDUCATION DESERTS.

AND THAT KIND OF REMINDS ME, LIKE IN, IN THIRD WORLD COUNTRIES IN MEXICO, FOR EXAMPLE, PUBLIC SCHOOL ENDS AT SEVENTH GRADE.

AND I ASKED A REAL GOOD FRIEND OF MINE, A DOCTOR IN, IN MEXICO, I SAID, WHY DO YOU DO THAT IS NOT IN MEXICO? WHY DO THEY DO THAT? HE SAID, BECAUSE THE GOVERNMENT WASN'T, DOES NOT WANT THE POOR PEOPLE TO GET EDUCATED.

AND THAT KIND OF SOUNDS A RING TO ME WHEN THEY START CLOSING OUR SCHOOLS.

BUT AGAIN, THANK YOU FOR, FOR THE PARTNERSHIP.

AND IF WE CAN GET A BUS, I RARELY REMEMBER WHEN WE'RE IN THE COMMISSIONER'S COURT, WE CAN GET A A BUS TO GO VISIT OUR PEOPLE IN JAIL.

WE SHOULD GET A BUS TO TAKE OUR PEOPLE TO WORK, UH, EVERY DAY.

THANK YOU.

GOOD MORNING.

UM, I DON'T HAVE ANY COMMENTS ON AGENDA ITEMS. UM, I ACTUALLY WORK IN TRANSPORTATION DEMAND MANAGEMENT.

SO I APPRECIATE THE WORK THAT, UH, THIS COMMITTEE OR THIS BOARD IS DOING, AND EVERYBODY THAT'S PART OF IT.

UM, THIS IS ABOUT SAFETY.

ON FEBRUARY 4TH, I WAS REAR-ENDED BY A CAP METRO

[00:15:01]

BUS.

THE DRIVER WAS AN MV TRANSIT DRIVER.

YOU WILL NOTE FROM THE DOCUMENT THAT I PROVIDED YOU.

THIS IS AN INCIDENT REPORT FROM A P D.

PAGE THREE THROUGH THE BOTTOM OF PAGE SEVEN IS THIS DRIVER'S RECORD.

THIS MAN SHOULD NEVER HAVE BEEN EMPLOYED.

HE SHOULD NEVER BE EMPLOYED AS A DRIVER ON OUR STREETS WHERE OUR CHILDREN AND OUR FRIENDS RIDE BIKES, AND WHERE PEOPLE LIKE ME ARE INJURED.

MV TRANSIT HAS HAD THE AUDACITY TO TELL ME THAT MY CASE IS A, SHE SAID, HE SAID, CASE, WE ALL KNOW THE LAW.

I WAS REAR-ENDED.

I WAS AT A LIGHT.

THEY ALLEGE THAT MY VEHICLE IN AUTOMATIC ROLLED BACK INTO THE BUS, CAUSING MY OWN WHIPLASH.

THEY HAVE DENIED MY CLAIM.

THEY WILL NOT SPEAK TO ME, THEY WILL NOT SPEAK TO MY INSURER, AND THEY'VE DONE NOTHING BUT ACCUSE ME OF LYING.

I'D LIKE TO KNOW FROM THIS BOARD WHAT PROCEDURES ARE IN PLACE FOR AUDITING OR, UM, UH, VETTING BUS DRIVERS FROM MV TRANSIT.

I'VE REQUESTED PUBLIC INFORMATION, UH, UH, RECORDS FROM FIVE MARKETS THROUGHOUT THE UNITED STATES TO GET THE DRIVER'S RECORDS ON MV TRANSIT DRIVERS.

MY MOTHER HAVE SAYING, HOW YOU DO ONE THING IS HOW YOU DO ALL THINGS.

AND IF THEY'RE TREATING ME THIS WAY, HOW MANY THOUSANDS OF PEOPLE, HUNDREDS IN THIS MARKET AND THOUSANDS ACROSS THE COUNTRY ARE BEING TREATED THE SAME WAY? I HAVE NOTHING ELSE TO SAY.

IF YOU HAVE QUESTIONS, I'M HAPPY TO ANSWER, BUT I HAVE NOTHING ELSE TO SAY.

THANK, THANK YOU FOR COMING IN AND ADDRESSING THE BOARD, AND, UM, AND WE WILL MAKE SURE THAT WE LOOK INTO YOUR ISSUES.

I'VE GOT THE REPORT THAT YOU'VE GIVEN US.

I'LL MAKE SURE THAT I GET IT TO STAFF, AND WE WILL GO FROM THERE.

ALL RIGHT.

ALL RIGHT.

UH, THAT IS THE LAST LISTED PERSON TO ADDRESS THE BOARD.

IS THERE ANYONE ELSE IN THE AUDIENCE THAT WOULD LIKE TO ADDRESS THE BOARD, IF YOU WOULD? NOW IS THE TIME.

OKAY.

I DON'T SEE ANY OTHERS WANTING TO ADDRESS THE BOARD.

UH, SO I WILL, UH, WE WILL GO

[III. Advisory Committee Updates]

INTO, UH, ITEM NUMBER THREE, WHICH IS ADVISORY COMMITTEE UPDATES.

AND, UH, WE'LL HAVE THOSE UPDATES FROM MS. POWER.

GOOD AFTERNOON, CHAR TRAIAN, VICE CHAIR, POOL PRESIDENT, CEO WATKINS.

MY NAME IS EDNA PARRA.

I'M THE COMMUNITY ENGAGEMENT MANAGER FOR CAP METRO.

I'M ALSO THE STAFF LIAISON FOR OUR ADVISORY COMMITTEES.

I'M HERE TODAY TO GIVE YOU THE UPDATES FOR APRIL FOR ACCESS AND CSAC.

UM, THEY BOTH MET, UM, APRIL 5TH WAS ACCESS AND APRIL 12TH.

UH, CSAC MET.

THEY WERE BOTH, UM, UPDATED ON THE LIGHT RAIL OPTIONS BY AN A T P REPRESENTATIVE, STRATEGIC PLANNING BY NINA LAER AND THE PERFORMANCE DASHBOARD LOGISTICS BY PATRICIA VI AND HER TECHNOLOGY SYSTEMS TEAM.

UH, SPECIFICALLY, UH, ACCESS COMMITTEE RECEIVED AN UPDATE ON THE SELF-EVALUATION AND AD COMPLIANCE BY MARTIN CORTI AND, UH, KIMLEY HORN REPRESENTATIVE.

UM, PSAC DOESN'T MEET UNTIL THIS FRIDAY, AND THEY'LL BE MEETING ON APRIL 28TH AT 11:00 AM.

UM, WE ARE ALSO RECRUITING FOR TWO PSAC MEMBERS.

UH, YOU'LL BE RECEIVING COMMUNICATIONS IN THE UPCOMING WEEKS.

UM, AND WE'LL BE DOING IT THROUGHOUT MAY, AND THEN HOPEFULLY ONBOARDING TWO NEW MEMBERS IN THE SUMMER OR JULY SPECIFICALLY.

UM, THAT'S ALL FOR MY UPDATES.

IF YOU HAVE ANY QUESTIONS FOR ME, UH, BOARD MEMBERS.

ANY QUESTIONS? OKAY.

HEARING NONE.

THANK YOU VERY MUCH.

THANK YOU.

ALL RIGHT.

AND, UM,

[IV. Board Committee Updates]

NEXT UP WE'LL HAVE OUR REGULAR BOARD COMMITTEE UPDATES.

THERE WAS NO FINANCE COMMITTEE MEETING THIS MONTH, SO, AND, UH, CHAIR STRATTON HAS BEEN HELD UP.

SO IF WE CAN START WITH THE CAMPO UPDATE BOARD MEMBER HARRIS.

THANK YOU CHAIR.

UH, THE, UH, CAMPO BOARD MET ON APRIL THE 10TH.

UH, IT WAS A FAIRLY QUICK AGENDA, BUT THERE WERE A COUPLE, UH, COUPLE OF ITEMS ON IT.

ONE IS WE TOOK UP AND MADE AMENDMENTS, WHICH IS THE NORMAL PROCESS TO THE TRANSPORTATION IMPROVEMENT PLAN.

UH, AND WE ALSO ADOPTED AN MOU WITH THE CITY OF SAN MARCOS, UH, REGARDING, UH, SERVICE IN THAT AREA.

UH, AND THEN ALSO IN INTERLOCAL AGREEMENT WITH, UM, ON A STUDY WITH RESPECT TO 1626 AND FM 9 67.

UM, UH, IN ADDITION, UH, THE, UH, CAMPO, UH, IS GOING TO MOVE ITS OFFICES FROM ITS PRESENT LOCATION AT, UH, UH, THERE ON, UH, THE OLD CONCORDIA CAMPUS, UH,

[00:20:01]

OFFICE BUILDING, UH, TO A NEW OFFICE BUILDING OUT ON U F C U.

AND, UH, WE ALSO DID, UH, WE GOT A STATUS UPDATE ON THE TRANSPORTATION DEMAND MANAGEMENT PROGRAM.

OKAY.

ALL RIGHT.

UH, THANK YOU.

THANK YOU.

BOARD MEMBER HARRIS.

ALL RIGHT.

THE, THE NEXT ITEM ON THE AGENDA IS THE AUSTIN TRANSIT PARTNERSHIP BOARD MEETING.

AND, UH, AND I WILL GIVE THAT REPORT.

UH, THE, THE BOARD MET ON WEDNESDAY, APRIL 19TH, AND, UH, WE TOOK UPSTANDING ITEMS. UH, FROM THAT BEGAN WITH UPDATES FROM THE TECHNICAL ADVISORY COMMITTEE AND THE EXECUTIVE DIRECTOR GREG CANAL.

UH, THE EXECUTIVE DIRECTOR'S REPORT FOCUSED ON, UH, COMMUNITY ENGAGEMENT AND SUPPORT OF LIGHT RAIL ALTERNATIVES, AND THEN ONGOING RECRUITMENT TO, UH, TO APPROPRIATELY STAFF, UH, ATP, AND THEN TO PREPARE FOR PROJECT DELIVERY, YOU KNOW, AND, AND WE SHOULD ALL BE REMINDED THAT ATP, UH, CITY COUNCIL AND CAP METRO, UM, BOARD WILL BE RECEIVING WEEKLY UPDATES ABOUT COMMUNITY ENGAGEMENT AND THE WORK THAT'S BEING DONE AND THE PROCESS THAT'S GOING TO BE USED.

THERE WAS ALSO A BRIEF DISCUSSION ABOUT, UH, WHEN THE ATP BOARD WOULD RECEIVE UPDATES, UM, ON, ON VARIOUS ALIGNMENTS, AND THEN COMMUNITY ENGAGE ENGAGEMENT, AND HOW WE WOULD, UH, COME TOGETHER AND DISCUSS IT AND WHAT WE WOULD PREPARE FOR, FOR THE MAY ATP BOARD MEETING.

OKAY.

UH, IN ADDITION TO THE MINUTES, THE ATP, UM, BOARD APPROVED THREE CONTRACTS FOR THE NEXT PHASE OF WORK AND SUPPORT OF THE LIGHT RAIL PROGRAM.

AND THEN AFTER EXECUTIVE SESSION, UH, RISK RELATED OPTIONS, UH, WERE DISCUSSED ABOUT THE CONTRACTS AND, AND ALSO BILLS PENDING IN THE TEXAS LEGISLATURE HAD A BRIEF DISCUSSION ON CONTRACT ITEMS RELATED TO DBE PARTICIPATION, UH, DATA SHARING INFORMATION, AND THE DEVELOPMENT OF PROJECT DELIVERABLES.

FINALLY, UH, THE MEETING CONCLUDED, UH, WITH A SENDOFF FOR BOARD MEMBER ELKINS, WHO, UM, WHO ANNOUNCED, UH, THE RESIGNATION FROM, UH, THE ATP BOARD, UH, EFFECTIVE APRIL 31ST, 2023.

UM, BOARD MEMBER ELKINS TALKED ABOUT COMMITMENT TO TRANSPARENCY AND HIS DESIRE TO SEE PROJECT CONNECT WORKERS, UH, CONTINUE TO HONOR THAT TR UH, THAT COMMITMENT.

AND THEN WE TALKED ABOUT, UH, WORKING TO FILL THAT VACANCY ON THE BOARD.

SO, UH, THAT CONCLUDES THE ATTP WRAP UP, AND IF THERE ARE ANY QUESTIONS, I'M, I'M HAPPY TO ANSWER ANY.

OKAY.

UH, HEARING NONE, UH, WE, LET'S SEE.

UH, BOARD MEMBER STRATTON IS NOT IN, BUT WE SHOULD, UH, PROBABLY GO TO OUR ACTION ITEMS BECAUSE WE HAVE A, A GROUP OF FOLKS THAT, THAT HAVE A HARD STOP AT 1 45.

SO, UM, SO LET'S GO INTO, UH, NUMBER FIVE BOARD ITEMS. AND LET'S START WITH, UH, THE

[V.1. Approval of minutes from the March 8, 2023 Public Hearing and March 27, 2023 Board Meeting.]

APPROVAL OF MINUTES FROM THE MARCH 8TH, 2023 PUBLIC HEARING.

AND MARCH, UH, 27TH, 2023, BOARD MEETING CHAIR WILL ENTERTAIN A MOTION TO RECEIVE THOSE ITEMS. OKAY.

BOARD MEMBER HARRIS, WITH, WITH, UH, WITH THE MOTION, UM, BOARD MEMBER ELLIS WITH THE SECOND, UH, LET'S SEE.

UH, LET'S SEE IT, IT'S BEEN MOVED.

IM PROPERLY SECONDED THAT WE APPROVE, UH, THE, UM, THE MINUTES FROM THE PUBLIC HEARING AND MINUTES FROM THE BOARD MEETING.

IS THERE ANY DISCUSSION? IS THERE ANY DISCUSSION? THIRD TIME FOR POSTERITY? IS THERE ANY DISCUSSION? HEARING NONE.

ALL IN FAVOR, LET IT BE KNOWN BY SAYING, AYE.

AYE.

ANY OPPOSED? SAME SIGN.

THE CHAIR WILL JOIN AND MAKE THAT UNANIMOUS.

OKAY.

I, UH, ACTION

[V.2. Approval of a resolution authorizing the President & CEO, or her designee, to finalize and execute a contract for the printing of CapMetro System Maps with AC Printing in the aggregate amount not to exceed $528,053 for one (1) base year and three (3) one-year options.]

ITEM NUMBER TWO IS APPROVAL OF A RESOLUTION AUTHORIZING THE PRESIDENT AND CEO OR HER DESIGNEE TO FINALIZE AND EXECUTE A CONTRACT FOR THE PRINTING OF CAP METRO SYSTEM MAPS, UH, WITH AC PRINTING IN THE AGGREGATE AMOUNT, NOT TO EXCEED $528,053, UH, FOR ONE BASE YEAR AND THREE ONE YEAR OPTIONS.

UM, LET'S SEE.

SAMANTHA ALEXANDER'S GONNA MAKE THAT PRESENTATION TO US.

GO AHEAD, PLEASE.

GOOD AFTERNOON, CHAIR TRAIAN.

PRESIDENT WATKINS, MEMBERS OF THE BOARD.

MY NAME IS SAM ALEXANDER.

I'M OUR EVP OF EXPERIENCE AND ENGAGEMENT FOR CAP METRO.

I'M HERE TODAY SEEKING THE APPROVAL OF A CONTRACT FOR THE PRINTING OF SYSTEM MAPS, MONICA BERGER.

Y'ALL SHOULD HAVE RECEIVED EACH ONE OF THESE, UH, IN YOUR PACKET.

THIS IS THE ACTUAL PIECE OF COLLATERAL WE'RE TALKING ABOUT TODAY.

UM, THIS IS AN INDEFINITE QUANTITY CONTRACT AND INCLUDES A BASE YEAR PLUS THREE ONE YEAR OPTIONS IN AN AMOUNT NOT TO EXCEED $528,053.

UM, THESE SYSTEM MAPS, THEY'RE A KEY PRINTED WAYFINDING TOOL THAT CAT METRO, AND MANY OTHER PUBLIC TRANSIT SYSTEMS

[00:25:01]

PRODUCE FOR OUR CUSTOMERS.

THEY FEATURE A, A HOLISTIC PICTURE OF THE SYSTEM, INCLUDES ALL OF OUR FIXED ROUTE SERVICES, PICKUP ZONES, POP OUT MAPS, UM, OF REALLY HIGH DENSITY TRANSIT CORRIDORS.

IT OFFERS INFORMATION ABOUT FAIR FREQUENCY AND THE RULES TO RIDE.

UM, THE MAP REALLY PROVIDES OUR CUSTOMERS WITH THE ABILITY TO UNDERSTAND WHERE SERVICE MAY TAKE THEM, AND IT CAN HELP THEM PLAN TRIPS TOO.

IT'S KIND OF A REALLY GOOD INITIAL ONE STOP SHOP FOR OUR CUSTOMERS RETURNING, UM, OR NEW CUSTOMERS AS WELL.

THE MAPS ARE PRINTED IN CONJUNCTION WITH OUR THREE ANNUAL SERVICE CHANGES, UM, AND THEY MAY BE REPRINTED IN ORDER TO MEET DEMAND OR TO UPDATE FOR ADJUSTMENTS MADE BETWEEN SERVICE CHANGE PERIODS.

THE PROCUREMENT ALIGNS WITH THE CUSTOMER GOAL OF THE STRATEGIC PLAN, AND IN TANDEM WITH OUR DIGITAL SCHEDULES, POCKET SCHEDULES AND TRIP PLANNING TOOLS ENSURES THAT THE SYSTEM IS ACCESSIBLE FOR EVERYBODY IN OUR SERVICE AREA.

THIS CONTRACT WAS OPENLY COMPETED AND AC PRINTING WAS ONE OF THE LOWEST RESPONSIBLE AND RESPONSIVE BIDDERS.

DUE TO THE NATURE OF THE PROCUREMENT, THERE WAS NOT AN SBE GOAL AS A VITAL RESOURCE.

IN OUR TRIP PLANNING TOOLS AND CUSTOMER INFORMATION DISSEMINATION, WE ASK THAT YOU APPROVE AND AWARD THIS CONTRACT, AND I'M HAPPY TO ANSWER ANY QUESTIONS.

ANY QUESTIONS, BOARD MEMBERS? ANY QUESTIONS? HEARING NONE, UH, THE CHAIR WILL ENTERTAIN A MOTION TO APPROVE ACTION.

ITEM NUMBER TWO.

UH, BOARD MEMBER ELLIS MAKES THE MOTION.

ALL RIGHT.

SECOND.

ALL RIGHT.

ALRIGHT.

UM, LET'S JUST BE MOVED AND PROPERLY SECONDED THAT WE APPROVE.

ACTION ITEM NUMBER TWO.

UH, IS THERE ANY FURTHER DISCUSSION? ANY FURTHER DISCUSSION FOR POSTERITY? ANY FURTHER DISCUSSION? HEARING NONE, UH, LET IT BE KNOWN BY SAYING AYE AND APPROVAL.

AYE.

AYE.

UH, OPPOSE.

SAME SIGN.

HEARING NONE, THE CHAIR WILL MAKE IT UNANIMOUS.

THANK YOU.

THANK YOU.

LOOKS LIKE YOU'VE, OKAY.

YOU, YOU DIDN'T DRAW THE SHORT, UH, THE SHORT STRAW FOR THE NEXT ONE.

IT'S THE ONLY ONE TODAY.

THANK YOU VERY MUCH.

ALL RIGHT.

UM, ACTION

[V.3. Approval of a resolution authorizing the President & CEO, or her designee, to finalize and execute a contract with Freeit Data Solutions to upgrade the current data center infrastructure to replace outdated equipment and improve performance, reliability, and security, in an amount of $3,067,763 and a contingency of $500,000 for a total not to exceed $3,567,763, which consists of servers, storage, backup equipment, disaster recovery solution, services, installation, and annual maintenance.]

ITEM NUMBER THREE, APPROVAL OF A RESOLUTION AUTHORIZING THE PRESIDENT AND CEO OR HER DESIGNEE TO FINALIZE AND EXECUTE A CONTRACT WITH FREE DATA SOLUTIONS, UH, TO UPGRADE THE CURRENT DATA CENTER INFRASTRUCTURE TO REPLACE OUTDATED EQUIPMENT AND IMPROVE PERFORMANCE, RELIABILITY, AND SECURITY IN AN AMOUNT NOT TO EXCEED $3,067,763 AND A CONTINGENCY OF $500,000 FOR A TOTAL NOT TO EXCEED $3,567,763, WHICH CONSISTS OF SERVERS, STORAGE, BACKUP EQUIPMENT, DISASTER RECOVERY SOLUTIONS, SERVICES, INSTALLATION, AND ANNUAL MAINTENANCE.

I THINK JONATHAN TANZA IS GONNA MAKE THIS PRESENTATION.

YEP.

UH, GOOD AFTERNOON, CHAIR, TRAIAN, VICE CHAIR, POOL MEMBER, MEMBERS OF THE BOARD, UH, PRESIDENT, CEO WATKINS.

MY NAME'S JONATHAN TANZER.

I'M THE DIRECTOR OF PRODUCT MANAGEMENT WITH THE CAPITAL METRO IT DEPARTMENT.

AND I'M HERE TO, UH, PRESENT A, UH, APPROVAL FOR A RESOLUTION TO UPDATE OUR DATA CENTER, UH, LOCATED PERMIT AT CTECH, UM, WITH THE CAN LACE EQUIPMENT.

AND THEN, UM, WE DO HAVE A PRESENTATION, IF ED, IF YOU'RE ABLE TO PULL THAT UP, THAT GOES OVER WHAT'S, UH, PART OF, UM, THIS, THIS ITEM.

YEP.

THANK YOU.

AND SO, YEAH, THE PURPOSE IS JUST TO MAINTAIN A GOOD STAY OF GOOD REPAIR.

UM, OUR DATA CENTER LIFE CYCLE IS USUALLY TYPICALLY FIVE YEARS.

AND SO THE EQUIPMENT WE'RE GETTING TODAY, WE ANTICIPATE BEING, UM, SUPPORTED AND MAINTAINED, UH, FOR, UH, FOR THE NEXT FIVE YEARS, UH, FOR OUR DATA CENTER.

UM, AS A TRA CHAIR, TRILLIAN, UM, MENTIONED, IT'S A WHOLE LIST OF, UM, PARTS ARE INCLUDED, WHICH ARE THE SERVERS, THE STORAGE, UH, A, UM, OFFSITE BACKUP SYSTEM, UM, ADDITIONAL SOLUTIONS FOR DISASTER RECOVERY, AND, UM, ALSO THE USAGE OF, UH, CLOUD TECHNOLOGY.

UM, AS PART OF, UM, OUR NETWORK SERVICES.

UM, THE BENEFITS ARE THAT IT'S, UM, AS I MENTIONED, IT'S THE FIVE YEAR, UM, KEEPS OUR HARDWARE, OUR NETWORK SUPPORT FOR NEXT FIVE YEARS.

UH, IT, UM, SUPPORTS OUR AGENCY INITIATIVES FOR A, UM, CONTINUING OF OPERATION PLAN.

AND OUR EMERGENCY OPERATIONS CENTER LEVERAGES, UH, CLOUD SERVICES TO IMPROVE EFFICIENCY.

UH, FLEXIBILITY, UH, ALLOWS OUR IT DEPARTMENT NOT TO, UM, TO HAVE TO SUPPORT AS MUCH HARDWARE IN A CLOUD ENVIRONMENT.

AND IT'S CONSISTENT WITH THE CONSISTENT WITH THE RECOMMENDATION FROM THE BOSTON CONSULTING GROUP ON A IT ASSESSMENT THEY'VE DONE FOR US.

UH, LAST YEAR.

UH, SOME CONTINUED BENEFITS IS, UH, THIS IS, UM, BEING PUT IN PLACE ALSO TO SUPPORT SOME TSA DIRECTIVES AROUND, UH, PASSENGER,

[00:30:01]

UH, RAIL SERVICES.

UM, AND ALSO, UH, GROUND PUBLIC, PUBLIC TRANSIT.

AND, UM, THE OFFSITE, UM, CLOUD BACKUP SYSTEMS ALSO ALLOWS US TO GET, UM, BETTER RATES FOR, UH, OUR, UH, CYBERSECURITY INSURANCE, UM, IN, UM, AND THEN JUST SOME CONSIDERATIONS WITH, UM, WHAT'S IN THIS IS, UM, AS WE GO THROUGH THIS PROJECT OVER THE NEXT YEAR, THERE WILL BE SOME DOWNTIME EVENTS AND, UM, WE USUALLY PLAN THOSE WHEN, UM, OR WE DO PLAN 'EM WHEN SERVICE IS MINIMUM, UH, TO NOT IMPACT, UH, CABINET ACTIVITIES.

AND, UH, THERE IS A REQUEST FOR A TENDENCY OF 500,000, AND THAT'S TO SUPPORT, UM, GROWTH OF, UM, OF THE CLOUD SERVICES.

AS WE GO THROUGH THIS, WE'RE STARTING KIND OF SMALL AND, UM, HAVE THIS AMOUNT OVER THE NEXT FIVE YEARS TO USE AS WE, UM, NEED TO EXPAND IT .

AND THEN THIS IS ALSO HAS, UM, BEEN A COMBINED, UM, INSTEAD OF HAVING GO OVER TWO YEARS, WE'RE LOOKING TO HAVE IT GO THROUGH, UM, THE REST OF THIS FISCAL YEAR, UM, TO AVOID, UM, SUPPLY CHAIN ISSUES OF ORDERING EQUIPMENT LATER ON.

WE WANT ALL ORDERED RIGHT NOW.

UM, SO THAT'S, YEAH, YEAH.

ITEMS HERE.

AND SO, UH, ALSO WANNA MENTION THAT WE DID HAVE A UPDATE TO THE AGENDA ITEM.

WE WANT TO INCLUDE SOME CLARIFYING LANGUAGE IN THE PROCUREMENT SECTION JUST TO LIST OUT THE THREE D R CONTRACTS WE'RE USING TO SOURCES.

UM, BUT YEAH, WE HAVE AN ANSWERING QUESTIONS, RIGHT? UM, BOARD MEMBERS.

DO WE HAVE ANY QUESTIONS? ANY QUESTIONS? UH, HEARING NONE, OUR CHAIR WILL ENTERTAIN A MOTION TO APPROVE ITEM NUMBER THREE.

OKAY.

UH, ALL RIGHT.

LET'S SEE.

WE'VE GOTTA MOVE TOGETHER.

OKAY.

AND A SECOND.

OKAY.

LET'S SEE.

JIM, ROSS, AND THEN CHAIR MEMBER.

UH, LET'S SEE.

AND THEN CHAIRMAN.

OKAY.

ALRIGHT.

UM, LET'S SEE.

IT'S BEEN MOVED.

I PROPERLY SECONDED THAT WE APPROVE ITEM NUMBER THREE.

IS THERE ANY FURTHER DISCUSSION? ANY FURTHER DISCUSSION? ANY FURTHER DISCUSSION? HEARING NONE.

ALL IN FAVOR? LET IT BE KNOWN BY THE SIGN.

AYE.

OPPOS, SAME SIGN.

HEARING NONE CHAIR WILL MAKE IT UNANIMOUS.

THANK YOU.

THANK YOU.

LOOKS LIKE YOU'VE DRAWN THE SHORT STRAW AGAIN.

LET ME READ THE ITEM.

DOUBLE FEATURE .

[V.4. Approval of a resolution authorizing the President & CEO, or her designee, to renew licensing and hosting services for Salesforce Service Capital Metro Board of Directors Posting Page 2 Cloud for a period of one (1) year in an amount not to exceed $402,031, under an Interlocal Contract with the State of Texas Department of Information Resources Shared Technology Services.]

ALL RIGHT.

ACTION.

ITEM NUMBER FOUR, APPROVAL OF A RESOLUTION AUTHORIZING THE PRESIDENT AND CEO OR HER DESIGNEE TO RENEW, UH, LICENSING AND HOSTING SERVICES FOR SALESFORCE SERVICE CLOUD FOR A PERIOD OF ONE YEAR IN AN AMOUNT NOT TO EXCEED $402,031 UNDER AN INTERLOCAL CONTRACT WITH THE STATE OF TEXAS DEPARTMENT OF INFORMATION RESOURCES, SHARED AND SHARED TECHNOLOGY SERVICES.

PLEASE GO AHEAD.

YEP.

THANK YOU.

UM, SO WE WENT TO THE BOARD, UM, LAST YEAR, LAST MARCH TO GET THE APPROVAL FOR, UM, BEGINNING A PROGRAM AROUND ENTERPRISE OR LIKE, UH, CUSTOMER SERVICE MANAGEMENT, UM, USING SALESFORCE.

AND SO WE'VE, UM, FROM THAT CONTRACT AWARDED LAST MARCH, WE, UM, DID LAUNCH A CUSTOMER SERVICE PLATFORM AND HAVE THE FOUNDATION TO USE SALESFORCE FOR, UH, VARIOUS OTHER, UM, CUSTOMER EXPERIENCE, UM, FEATURES, UM, THAT WE ARE GONNA BE IMPLEMENTING AS PART OF A PROGRAM.

UH, THIS ITEM TODAY IS JUST TO CONTINUE OUR LICENSING WITH SALESFORCE, UM, WITH THEIR, UH, SERVICE CLOUD, UM, FOR ANOTHER YEAR.

UM, SO IT JUST, UM, AS ONGOING, UM, MAINTENANCE, WE HAVE TO GO TO THE, UM, GO OR AWARD THIS ONE YEAR AT TIME.

SO THAT'S WHY WE'RE HERE TODAY, IS JUST TO KEEP THE SERVICES WE PROCURED LAST YEAR IN PLACE FOR ANOTHER YEAR.

OKAY.

OKAY.

UM, ANY QUESTIONS? BOARD MEMBERS? ANY QUESTIONS? SEEING NONE, UM, CHAIR WILL ENTERTAIN A MOTION TO APPROVE ACTION ITEM NUMBER FOUR.

OKAY.

UH, BOARD MEMBER POOL WITH A MOTION BOARD MEMBER, BENGAL, WITH A SECOND.

ALL RIGHT.

UM, LET'S SEE.

IS THERE ANY, UM, LET'S SEE.

IT'S BEEN MOVED AND PROPERLY SECONDED, UH, THAT WE APPROVE.

ACTION ITEM NUMBER FOUR.

IS THERE ANY FURTHER DISCUSSION? ANY FURTHER DISCUSSION? NO FURTHER DISCUSSION.

UH, LET IT BE KNOWN BY, UH, THE SIGN.

AYE.

IF YOU APPROVE SAME TIME, IF YOU DO NOT APPROVE HEARING NONE, UH, THE CHAIR WILL MAKE IT UNANIMOUS.

THANK YOU.

ALL RIGHT.

THANK YOU.

RIGHT.

THANK YOU, JONATHAN.

ALL RIGHT.

[V.5. Approval of a resolution authorizing the President & CEO, or her designee, to adopt the FY 2024 Strategic Plan.]

ACTION.

ITEM NUMBER FIVE.

UH, APPROVAL OF A RESOLUTION AUTHORIZING THE PRESIDENT AND CEO OR HER DESIGNEE TO ADOPT THE FY 2024 STRATEGIC PLAN.

AND NINA LAW WILL BE HERE, UH, TO PRESENT IT TO US.

YES.

OKAY.

GOOD AFTERNOON, CHAIR TRAIAN,

[00:35:01]

CEO WATKINS, AND BOARD MEMBERS.

MY NAME'S NINA LAIR.

I'M A PROGRAM MANAGER IN THE EXECUTIVE DEPARTMENT AT CAT METRO, AND I'M HERE TO ASK FOR YOUR ADOPTION OF THE FY 24 PLAN.

UH, AS A REMINDER, LAST MONTH I CAME AND, UH, IDENTIFIED THE, THE CHANGES IN LANGUAGE TO OUR GOALS AND OBJECTIVES.

AND THEN SINCE THEN, I HAVE GONE TO OUR ADVISORY COMMITTEES TO ASK FOR THEIR COMMENTS AND FEEDBACK.

I DIDN'T GET MANY, UH, MUCH FEEDBACK, BUT I DID RECEIVE SOME COMMENTS THAT THEY WANT REGULAR UPDATES ON OUR METRICS, ON THE GOALS.

UH, AND SO WE WILL BE GIVING THOSE OUT TO OUR ADVISORY COMMITTEES.

OUR NEXT STEPS WILL BE TO FINALIZE OUR STRATEGIES FOR EACH DEPARTMENT AND OUR ACTION STEPS AS WE LOOK FORWARD TO FY 24 AND OUR STRATEGIC PLAN.

AS A REMINDER, THE BOARD IS REQUIRED TO ADOPT OUR STRATEGIC PLAN AND EVALUATE IT ANNUALLY.

AND SO I'M HERE TO ASK FOR YOUR ADOPTION OF THE FY 24 PLAN TODAY.

THANK YOU.

THANK YOU.

UM, BOARD MEMBERS, ANY QUESTIONS? ANY QUESTIONS? HEARING NONE, THE CHAIR WILL ENTERTAIN A MOTION TO APPROVE ACTION.

ITEM NUMBER FIVE.

OH, WE DO HAVE A QUESTION? NO.

OH, OKAY.

ALL RIGHT.

BOARD MEMBER POOL.

ALRIGHT, I THOUGHT THAT WAS A QUESTION.

AND THEN BOARD, BOARD, UH, MEMBER ELLIS FOR THE SECOND.

ALL RIGHT.

UM, IT'S REMOVED THEM PROPERLY.

SECONDED THAT WE RECEIVE, UM, ACTION ITEM NUMBER FIVE AND VOTE FOR ITS APPROVAL.

IS THERE ANY FURTHER DISCUSSION? ANY FURTHER DISCUSSION? ANY FURTHER DISCUSSION? HEARING NONE.

UH, ALL IN FAVOR OF ACTION ITEM NUMBER FIVE, PLEASE LET IT BE KNOWN BY SAYING AYE.

AYE.

OPPOSED? SAME SIGN.

UH, HEARING NONE.

THE CHAIR WILL MAKE IT UNANIMOUS.

CORRECT.

ALL RIGHT.

THANK YOU.

UM, THANK YOU VERY MUCH, MS. LAIR.

UH,

[V.6. Approve a resolution of the CapMetro Board of Directors appointing a board member to serve as Cap Metro’s representative on the multi-agency Regional Affordability Committee.]

AND, UH, SO WE'LL MOVE TO ACTION ITEM SIX.

UH, APPROVE A RESOLUTION OF THE CAPITAL METRO, UM, BOARD OF DIRECTORS, APPOINTING A BOARD MEMBER TO SERVE AS CAP METRO'S REPRESENTATIVE ON THE MULTI-AGENCY, UH, REGIONAL AFFORDABILITY COMMITTEE.

UM, I MAKE THE NOMINATION OF, UH, BOARD MEMBER ROSS FOR THIS ROLE.

UM, LET'S SEE.

UM, AND BOARD MEMBER HARRIS WITH THE SECOND, IS THERE ANY, UH, ANY, IS THERE ANY DISCUSSION? I'LL MAKE THE MOTION.

OKAY.

ALRIGHT.

RIGHT.

SO, UH, SO I GUESS OFFICIALLY IN THE RECORD, INSTEAD OF ME MAKING THE MOTION, THE MOTION, AND YOU CAN, I'LL SECOND YOU.

IT'S A WELL SECOND.

OKAY.

WE, OKAY.

ALL RIGHT.

UH, WELL, WE HAD, WE HAD, UH, OKAY.

I MADE THE MOTION AND, UM, BOARD MEMBER HARRIS SECONDED IT.

OH, OKAY.

AND, AND, AND YOU CAN THIRD IT .

I JUST, I JUST CHECKED WITH RECORD .

ALRIGHT.

DO WE HAVE ANY, ANY FURTHER DISCUSSION? ANY FURTHER DISCUSSION? ANY FURTHER DISCUSSION? HEARING NINE.

ALL IN FAVOR OF APPOINTING, UH, BOARD MEMBER ROSS FOR THE, UM, REGIONAL AFFORDABILITY COMMITTEE.

LET IT BE KNOWN BY SAYING AYE.

AYE.

OPPOSE, SAME SIGN.

HEARING NONE.

THE CHAIR WILL MAKE IT UNANIMOUS.

ALL RIGHT, THANK YOU.

OKAY.

WE'RE TRYING TO GET EVERYBODY OUTTA HERE ON TIME, BUT IF THERE ARE ANY QUESTIONS, JUST, UH, RAISE YOUR HAND AND LET ME KNOW.

OKAY.

UH, WE HAVE JUST ONE DISCUSSION ITEM BEFORE US THIS AFTERNOON, UH, AND IT WILL BE OUR DIVERSITY,

[VI.1. Diversity Equity and Inclusion Update]

EQUITY, AND INCLUSION UPDATE, UH, FROM MS. JACQUELINE EVANS.

MS. EVANS, PLEASE COME FORWARD.

THE FLOOR IS YOURS.

OH, BOY.

.

GOOD AFTERNOON, CHAIR TRILLIAN, VICE CHAIR LESLIE POOL, AND OUR PRESIDENT AND CEO, DOTTIE WATKINS.

MY NAME IS JACQUELINE EVANS.

I'M THE DIRECTOR OF DIVERSITY, EQUITY AND INCLUSION, AND I AM HERE TO PROVIDE A D E I UPDATE FOR YOU TODAY.

SO OUR AGENDA, UM, IS THE, AGAIN, THE D E I UPDATE TO TALK ABOUT OUR FY 22 ACCOMPLISHMENTS, GIVE AN OVERVIEW OF WORKFORCE AND SUPPLIER DIVERSITY, AND THEN HOW WE ARE GOING TO LOOK AHEAD WITH DIVERSITY, EQUITY, AND INCLUSION GOING FORWARD.

I WAS REALLY EXCITED TO SEE THAT OUR, UH, STRATEGIC PLAN WENT THROUGH, BECAUSE I HAVE, I WAS REALLY, UM, EXCITED TO TALK ABOUT OUR MISSION .

SO OUR MISSION HERE AT CAT METRO IS TO EMPOWER, ENHANCE, AND SERVE THE REGION AND ITS COMMUNITIES THROUGH THE RESPONSIBLE DELIVERY OF HIGH QUALITY PUBLIC TRANSPORTATION.

UM, OUR BOARD OF DIRECTORS HAD APPROVED A PORTION OF THE POLICY STATEMENT BY SAYING, CAP METRO IS COMMITTED TO DIVERSITY, EQUITY, AND INCLUSION, AND THE DELIVERY OF OUR PROGRAMS, PROJECTS,

[00:40:01]

SERVICES, AND TO DEMONSTRATING OUR COMMITMENT THROUGH TRANSPARENCY AND ACCOUNTABILITY.

I KNOW THAT YOU HAVE SEEN THESE DEFINITIONS, SO I WANTED TO MAKE SURE THAT YOU HAVE THEM IN YOUR PACKET.

UM, ONE OF THE ONES THAT I ALWAYS LIKE TO POINT OUT AND I WILL CONTINUE TO POINT OUT IS INCLUSION, UM, INVOLVEMENT AND, AND EMPOWERMENT.

UM, EMPOWERMENT IS SUCH A STRONG WORD, AND IT'S A VITAL WORD TO WHAT WE DO, UH, WHERE EVERYONE FEELS WELCOMED, RESPECTED, SUPPORTED, AND VALUED.

SO SOME OF OUR STRATEGIC OBJECTIVES IS SHOWING LEADERSHIP COMMITMENT, CONSIDER EQUITY AND SERVICE DECISIONS AND DELIVERY, BUILD EMPLOYEE UNDERSTANDING AND COMMITMENT, ENGAGE EMPLOYEES, COMMUNITY PARTNERS, AND OUR STAKEHOLDERS.

MAINTAIN AND ENHANCE WORKFORCE DIVERSITY AT ALL LEVELS OF THE ORGANIZATION.

BECOME A LEADER IN CONTRACTOR SUPPLIER DIVERSITY AND BUILD ACCOUNTABILITY.

EVERYONE AT CAP METRO IS ACCOUNTABLE FIRST, DIVERSITY, EQUITY, AND INCLUSION.

SO SOME OF OUR, UM, ACCOMPLISHMENTS BY OBJECTIVE I'VE GOTTA ACHIEVE HERE.

UM, SO OUR LEADERSHIP COMMITMENT, WE BEGAN OUR PUBLIC SAFETY AND ADVISORY COMMITMENT TO GUIDE AND OR COMMITTEE TO GUIDE AND SUPPORT OUR NEW APPROACH TO PUBLIC SAFETY.

UH, WE'VE GOT AMBASSADORS, UM, WE'VE GOT OUR TRANSIT POLICE THAT IT'S HAPPENING AND OUR INTERVENTIONS SPECIALISTS.

ANOTHER KEY ACCOMPLISHMENT IS WE HAVE ENGAGED OUR COMMUNITY ADVISORY GROUP IN A, IN A DIFFERENT WAY BY, WE BEGIN TAKING MORE BUSINESS INITIATIVES TO THAT ADVISORY GROUP SO THAT THEY UNDERSTAND WHAT WE'RE DOING WITHIN CAT METRO AND GET THEIR OPINIONS.

SOME OF THOSE ORGANIZATIONS THAT ARE PART OF THAT ADVISORY GROUP, UM, INCLUDE, BUT ARE NOT LIMITED TO, UM, OUR URBAN LEAGUE ACCESS COMMITTEE, UM, THE NATIONAL ASSOCIATION OF MA OF ASIAN ORGANIZATIONS, AS WELL AS LULAC.

ANOTHER ONE OF OUR KEY ACCOMPLISHMENTS IN TERMS OF EMPLOYEE UNDERSTANDING AND COMMITMENT.

WE STARTED DIVERSITY, EQUITY, AND INCLUSION TRAINING FOR OUR LEADERSHIP TEAM.

WE'VE ALSO INTEGRATED DIVERSITY, EQUITY, AND INCLUSION INTO A MORE, UH, INTO MORE BUSINESS AREAS SO THAT WE REALLY UNDERSTAND THAT DIVERSITY, EQUITY, AND INCLUSION IS IMPERATIVE TO THE ENTIRE ORGANIZATION AND ALL OF THE BUSINESS DECISIONS THAT WE MAKE.

OTHER KEY 22 ACCOMPLISHMENTS INCLUDE, UH, WE, THE FACT THAT WE'VE COMPLETED A ROBUST FTA RE TRIENNIAL REVIEW, WHICH RESULTED IN ZERO FINDINGS.

AND I WANTED TO MAKE SURE THAT I BOLD THAT ZERO FINDINGS, EQUITY AND SERVICE AND, AND DECISION AND EQUITY AND SERVICE DECISIONS AND DELIVERY.

THE BO THE BOARD AUTHORIZED US TO IMPLEMENT A NEW, MORE EQUITABLE AND ACCESSIBLE FAIR SYSTEM AND STRUCTURE.

ANY QUESTIONS SO FAR? BOARD MEMBER, UH, BOARD MEMBER REVE, THE FTA TRI-ANNUAL REVIEW.

WHAT EXACTLY IS THAT? SO, EVERY THREE YEARS, THAT'S WHY THEY CALL IT TRIENNIAL.

THE FTA COMES AND DOES A ROBUST REVIEW OF CAPITAL METRO'S COMPLIANCE WITH ALL OF THE FEDERAL REQUIREMENTS, INCLUDING ALL OF THE, UM, DIVERSITY INITIATIVES.

THE, UM, ENVIRONMENTAL, I'M GONNA SAY IT BACKWARDS.

THE, YES.

OKAY.

WHICH ONE IS IT? WHICH ONE'S JUSTICE AND WHICH ONE'S? ENVIRONMENTAL JUSTICE.

ENVIRONMENTAL JUSTICE.

THANK YOU.

I STAND BACKWARDS.

UM, AND ALL OF THE EQUITY ISSUES.

AND SO, UM, THERE'S, THERE'S A, I DON'T KNOW, 300 PAGE BOOK OF QUESTIONS THAT THEY REVIEW.

UM, AND WE SUCCESSFULLY COMPLETED OUR MOST RECENT REVIEW WITH NO FINDINGS.

CONGRATULATIONS.

THAT'S A GREAT ACCOMPLISHMENT.

THANK YOU.

ANY OTHER QUESTIONS? UH, BOARD MEMBER PO.

AND YOU MAY NOT, STAFF MAY NOT BE PREPARED TO ANSWER THIS TODAY, BUT, UM, GIVEN THE, UM, FLEXING GOING ON UP AT THE CAPITOL, I THINK IT WOULD BE USEFUL FOR US TO GET A REPORT MAYBE IN JUNE TO GET AN UPDATE ON STATUS

[00:45:01]

OF D EI INITIATIVES, AND THEN HOW THAT WILL CONTINUE TO FIT IN WITH WHAT KME NEEDS TO PROVIDE TO THE FTE, UH, TO THE FEDS, FDA, ET CETERA.

SURE.

WE'D BE HAPPY TO DO SO.

GREAT.

THANK YOU.

LET, LET ME JUST, UH, SAY ONE THING WHILE, WHILE WE'RE THERE, UH, WE KNOW THAT THERE IS A, A, UH, HUGE PROBLEM UP AT THE TEXAS LEGISLATURE AS IT RELATES TO TREATING PEOPLE EQUALLY.

MM-HMM.

, UH, AT THE END OF THE DAY, I THINK WE FOCUS ON PROCESS, UH, UH, WHAT WE'RE DOING AND WHAT OUR OBJECTIVES ARE.

I THINK THE OBJECTIVES THAT WE HAVE, UH, PLACED FORWARD, UH, IN, UH, THIS DOCUMENTATION AND THIS PROCESS, UH, DEMONSTRATE THAT WE'RE TRYING TO TREAT EVERYBODY WELL, LISTEN TO EVERYBODY AND SERVE THE PRIMARY NEEDS OF, OF OUR TRANSIT DEPENDENT WRITERS, BUT ALSO TO, TO HEAR OUR CHOICE RIDERS ISSUES AS WELL.

UH, I DON'T THINK THAT SHOULD BE COLORED BY WHAT THE LEGISLATURE THINKS ABOUT IT.

UM, AT, AT THE END OF THE DAY, IF WE'RE DOING THE RIGHT THING, THE RIGHT WAY WITH THE RIGHT FOCUS, UH, THEN, UH, YEAH, LET THE CARD LET THE CARDS FALL WITHIN ME.

YES, ABSOLUTELY AGREE WITH THAT.

I JUST AM CONCERNED READING THE LEGISLATION THAT, UM, THAT THERE MAY BE SOME ADDITIONAL OBSTACLES IN FRONT OF US, BUT, UH, I THINK WE CAN FIND OUR WAY AROUND THEM.

OKAY.

ABSOLUTELY AGREE WITH YOU.

YEAH.

I MEAN, IF WE, IF WE STOPPED DOING THE RIGHT THING BECAUSE SOMEBODY POWERFUL, UH, SAID THAT WE SHOULDN'T, THEN WE'D NEVER DO ANYTHING.

SO I'M GONNA QUOTE YOU ON THAT ONE.

.

THANK YOU.

SO, GOING TO OUR WORKFORCE AND SUPPLIER DIVERSITY, WE'RE GIVING A VERY BRIEF OVERVIEW OF THIS TODAY.

SO THE DIVERSITY OF OUR STAFF, UM, WE FOUND THAT 68% OF OUR NEW HIRES IN 2022 IDENTIFIED AS NON-WHITE.

56% OF OUR STAFF THAT WAS PROMOTED IN 22, UM, IDENTIFIED THEMSELVES AS NON-WHITE IN TERMS OF THE PROMOTIONS AND HIRES AND, AND HIRING.

UM, WE LOOKED AT US AS WELL AS THE AUSTIN MARKET, AND WE ARE DOING VERY WELL AGAINST THE AUSTIN MARKET.

I GET NERVOUS WHEN PEOPLE LOOK AT THEIR WATCH , MY WATCH JUST TOLD ME TO STAND UP SO, SO MINDED TOO.

.

ALL RIGHT.

SO IT WAS, IT WASN'T YOU.

IT WAS, IT WAS MY WATCH TELLING .

SO, OUR NEW HIRE DEMOGRAPHICS, UM, THIS GIVES YOU A LITTLE BIT OF A DEEPER DIVE INTO OUR NEW HIRE DEMOGRAPHICS BY RACE AND BY BY GENDER.

UM, I CAN SEE THE CHARTS, BUT I KNOW THAT YOU CAN READ THEM AS WELL.

SO I WON'T GO INTO A WHOLE LOT OF DETAIL INTO THAT COMPONENT OF IT.

BUT AS YOU CAN SEE, WE'RE DOING QUITE WELL WITHIN OUR, OUR NEW HIRES.

OKAY.

AND OUR PROMOTIONAL DEMOGRAPHICS, AGAIN, WE'VE PROMOTED A TOTAL OF 30 PEOP, 34 PEOPLE WITHIN HAT METRO.

THERE WERE 34 PROMOTIONS.

AND, UM, WE'VE BEEN DOING WELL AS FAR AS PROMOTIONS BY GENDER AND BY RACE.

UM, THERE'S NO GOAL THAT'S NECESSARILY SET, BUT THERE, THIS JUST SHOWS THAT THERE IS INTEGRITY IN OUR NUMBERS AND OUR PROMOTING.

SO ON OUR SUPPLIER DIVERSITY, D B E S B E AWARDS AND COMMITMENTS THAT WE'VE MADE.

UM, IF YOU, AS YOU CAN SEE HERE IN FY UH, 21, WE WERE AT 33.

AT 30%, UM, FY 22, WE WERE AT 13.5%.

AND THIS IS FOR OUR DOLLARS THAT WE'VE SPENT OR WE'VE COMMITTED AND AWARDED TO OUR CONTRACTORS.

AND YOU MAY ASK YOURSELF, HEY, THIS IS A LITTLE BIT LOWER.

WELL, THE REASON BEHIND THAT IS BECAUSE WE DID HAVE SUB SUBSTANTIAL DOLLARS AWARDED IN A INCREASED, UM, FOR OUR VEHICLE PURCHASES, AS WELL AS OUR DIESEL FUEL PURCHASES.

SO WE'RE STILL DOING VERY WELL THERE.

OUR PAYMENTS BY CONTRACTORS, 21.7 MILLION IN ECONOMIC CONTRIBUTION TO DBE E S B E CONTRACTORS IN FY 22.

AND WE'VE BROKEN THIS SLIDE DOWN BY MINORITY, NON-MINORITY.

AND HERE'S OUR GENDER GENDER CALCULATION HERE, BROKEN DOWN BY MALE AND FEMALE.

[00:50:02]

AS YOU CAN SEE, 12.2%, UM, I'M SORRY, 12.2 MILLION OF OUR DOLLARS IN CONTRACTORS ARE FEMALE, AS WELL AS THE FOR MALES, HAS BEEN $8.5 MILLION.

NOW, MY FAVORITE PART IS LOOKING AHEAD, UM, A AVAILABILITY AND DISPARITY STUDY.

WE'VE COMPLETED THAT.

UH, WE'VE, I'VE ALSO INCLUDED INFORMATION ON THAT IN YOUR PACKET AS WELL AS THERE'S AN OPPORTUNITY AND A LINK TO THAT AVAILABILITY AND DISPARITY STUDY FOR YOU TO REVIEW.

WE DID WORK WITH AN, AN ORGANIZATION, COLETTE HILTON ASSOCIATES, TO HELP US PUT THIS DISPARITY STUDY AND AVAILABILITY STUDY TOGETHER.

UM, YOU WOULD BE HERE ANOTHER TWO HOURS IF YOU WANTED ME TO GO THROUGH THAT STUDY WITH YOU.

SO I WON'T DO THAT.

I'LL LEAVE THAT TO YOUR DISCRETION AND ASK THAT.

IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO GIVE ME A CALL, .

BUT WHAT CAME OUT OF THAT, UM, STUDY WAS SOME RECOMMENDATIONS THAT WE'RE WORKING ON AND WE WILL BE WORKING ON IN THE FUTURE.

UM, ADDITIONAL INTERNAL AND EXTERNAL CHECKLIST FOR BIDS AND PROPOSALS.

SO LOOKING AT OUR, UM, CUFF REVIEWS OR COMMERCIALLY, COMMERCIALLY USEFUL FUNCTION REVIEWS.

UM, AND THAT REALLY, REALLY WHAT THAT BOILS DOWN TO IS GOING TO OUR SUBCONTRACTORS AND MAKING SURE THAT THEY'RE DOING WHAT THEY SAID THAT THEY WERE GONNA DO IN MAKING THOSE COMMITMENTS.

WHAT DO WE DO ABOUT PRIMES SEEKING SUBSTITUTES, MAKING SURE THAT THERE'S A TECH, UH, CHECKLIST ON THOSE THINGS.

WHAT DO OUR GOOD FAITH EFFORTS LOOK LIKE AND WHAT DOES THAT MEAN TO OUR ORGANIZATIONS? AND HOW DO WE DO OUR CONTRACT CLOSURES? UH, WE, IT WAS ALSO RECOMMENDED THAT WE PROVIDE CAT METROS TRAINING, STAFF TRAINING.

SO GOING OVER TO, WE'VE GOT A LOT OF NEW, UM, PEOPLE IN OUR PROCUREMENT DEPARTMENT WORKING WITH THEM, MAKING SURE THAT THEY UNDERSTAND OUR PROCESSES, UM, AND PROCEDURES, OUR, OUR PROJECT MANAGERS, ET CETERA.

SO WE'VE GOT GOING, WE'RE GOING TO, WE ARE GOING TO HAVE A LOT OF CONTRACTS COMING UP IN THE FUTURE.

WHAT WOULD OUR ROLES AND RESPONSIBILITIES, UM, GOAL SETTING, COMPLIANCE MONITORING, LEGAL STANDARDS, ET CETERA.

SO IF I COULD FOR ONE SECOND, JUST FOR THE BOARD, WHEN, WHEN WE ARE, IF WE COULD GO BACK ONE SLIDE, UH, WHEN, WHEN WE'RE TALKING ABOUT, UH, RECOMMENDATIONS AND WE TALK ABOUT COMMERCIALLY USEFUL FUNCTIONS, A PRIME OR A SUB MM-HMM.

, UH, SHOULD CONDUCT AT LEAST 30% OF THE WORK THAT IS, UH, THAT IS SET IN THEIR CONTRACT SO THAT IT IS NOT A PASS THROUGH.

SO THAT THE, THE COMPANY ITSELF IS DOING THAT WORK.

AND THERE SHOULD BE A PROCESS FOR A PRIME SEEKING TO SUBSTITUTE SOMEBODY WHO HAS BEEN, UH, WHO HAS BEEN IDENTIFIED IN A CONTRACT TO DO A CERTAIN BIT OF WORK.

AND GOOD FAITH EFFORT SPEAKS TO HOW WE REACH OUT TO COMPANIES THAT ARE AVAILABLE MM-HMM.

TO DO THE WORK IN THAT COMMODITY CODE IN THAT REGION.

EVERYONE SHOULD BE CONTACTED.

AND THEN CONTRACT CLOSEOUTS SHOULD TELL US THAT THE PRIME HAS COMPLIED WITH ALL OF THE, THE REQUIREMENTS OF THE CONTRACT.

AND I GUESS ROSA, AND WHEN WE TALK ABOUT STAFF TRAINING, WE WANNA MAKE SURE THAT STAFF IS TRAINED AND CERTIFIED IN ALL OF THE AREAS TO GUARANTEE THAT ALL OF THOSE THINGS ARE DONE, UH, DONE EXTERNALLY AND, AND TRACKED AND MANAGED INTERNALLY.

SO THANK YOU.

SO SOME OF OUR ADDITIONAL SUPPLIER DIVERSITY INITIATIVES INCLUDE GETTING PREPARED AND PREPARING POTENTIAL VENDORS.

UM, SO WE ARE WORKING WITH UT WITH THEIR I IC SQUARED INSTITUTE, AND IT, IT PROVIDES A GATEWAY FOR PROGRESSION OF SMALL BUSINESSES.

WE'RE WORKING ALSO WITH DEV INC TO ESTABLISH A PARTNERSHIP THAT'S THEIR NAME PROPERLY.

UM, AND THEY HAVE A 12 WEEK ACCELERATOR PROGRAM FOR SMALL BUSINESSES AS WELL, WORKING WITH THE WOMEN'S BUSINESS COUNCIL, UM, WHO ASSISTS WOMEN OWNED BUSINESSES TO OBTAIN THEIR CERTIFICATIONS.

AND THEN WE ARE ALSO LOOKING AT THE SMALL BUSINESS DEVELOPMENT COUNCIL AND WORKING MORE CLOSELY WITH THEM AS WELL.

WE WANNA MAKE SURE THAT, UM, TO CHAIR TRAIAN POINT, WORKING CLOSELY ONE-ON-ONE WITH OUR VENDORS SO THAT THEY DO UNDERSTAND THE CERTIFICATIONS AND THE PROGRAMS AND THE PROCESSES.

SO WE WANNA CONTINUE TO ADVANCE THE UNDERSTANDING AND COMMITMENT,

[00:55:01]

UM, AND CULTURE OF OUR, UM, OUTCOMES.

SO WE WANNA REINFORCE AND EXPAND OUR DIVERSITY, OUR UNDERSTANDING OF OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION BY HOSTING AND CELEBRATING MULTICULTURAL EVENTS AND OBSERVANCES CON CONTINUED DIVERSITY, EQUITY AND INCLUSION TRAINING THROUGHOUT THE ENTIRE ORGANIZATION.

HAVING THOSE UNCOMFORTABLE CONVERSATIONS THAT WE ALL KNOW THAT WE HAVE TO HAVE EMPLOYEE ENGAGEMENT SURVEYS.

I'M PLEASED TO SAY THAT 81.9% OF EMPLOYEES RECOGNIZE DIVERSITY, EQUITY, AND INCLUSION AS ONE OF THE ORGANIZATION'S STATED VALUES AND PRIORITIES.

I JUST WANNA MAKE SURE THAT, YOU KNOW, THAT I AM VOLUNTEERING FOR ANY ROLE THAT REQUIRES FOOD TESTING, .

SO THERE'S JUST ANYTHING THAT COMES UP THAT I'M THERE.

I USED TO WORK FOR KELLOGG, SO I'M, I'M, I'M, I'M THERE FOR YOU .

I'M THERE FOR YOU.

.

WAIT, UH, WE DID WORK VERY CLOSELY WITH, UM, BLACK AUSTIN TOURS, AND THIS IS, UH, ONE OF THE PICTURES OF, OF THAT EVENT.

UM, I'D LIKE TO JUST POINT OUT THE FACT THAT OUR ENTIRE EXECUTIVE TEAM WAS PART OF THAT, UM, THAT TOUR AS WELL AS OUR BOARD CHAIR WAS PART OF ONE OF THOSE TOURS, AND IT REALLY TOOK A DEEPER DIVE INTO THE CITY OF AUSTIN.

I HEARD OUR CHAIR SAY THAT SHE'S SEEN PARTS OF AUSTIN, EVEN THOUGH SHE'S BEEN HERE ALL OF HER LIFE THAT SHE'S NEVER SEEN BEFORE.

SO IT REALLY GAVE US AN OPPORTUNITY AND IT WAS AN EYE OPENER TO GO INTO THE CITY AND SEE WHAT WAS GOING ON AND WHAT NEEDS TO HAPPEN HAPPEN FROM A PLANNING PERSPECTIVE.

YES, SIR.

JUST, JUST FOR, JUST FOR ONE POINT, UH, ONE POINT OF PRIVILEGE.

THIS IS THE HOME OF JACOB FONTAIN, WHO WAS THE FIRST MODERATOR OF THE ST.

JOHN REGULAR BAPTIST ASSOCIATION THAT IS WEST CAMPUS.

IT WAS CONSIDERED WHEATVILLE AT THE TIME.

HE CAME TO AUSTIN AS THE SLAVE OF THE RECTOR OF ST.

DAVID EPISCOPAL AND BECAME A PREACHER HIMSELF.

AND THAT IS HIS HOME, UH, THAT IS HIS HOME TODAY.

SO JUST FOR, IF YOU HAVEN'T BEEN THERE, YOU OUGHT TO GO.

WELL, AND WE MAY HAVE, WE ARE PLANNING TO HAVE A COUPLE MORE TOURS, SO WE'LL MAKE SURE THAT YOU ARE INVITED.

SO OUR STRATEGIC PLAN AND METRICS, UM, RIGHT NOW OUR CURRENT METRICS IS ON WORK, UH, GENDER WORKFORCE AND DIVERSITY.

WE'D LIKE TO LOOK AT A, UH, ADDITIONAL WORKFORCE DIVERSITY CHARACTERISTICS, UM, SO THINGS LIKE PEOPLE WITH DISABILITIES AND, AND ET CETERA.

WE'RE ALSO LOOKING AT, UM, FUTURE METRICS AROUND, AND THE IMPROVEMENT OF EMPLOYEE ACCESSIBILITY TOOLS.

SO WE'LL BE WORKING VERY CLOSELY WITH OUR ACCESSIBILITY AREA ORGANIZATIONAL EFFECTIVENESS.

UH, WE LOOK AT DBE S B VENDOR CONTRACTS AND PAYMENTS.

SO AGAIN, WE HAVE AN OPPORTUNITY TO INCREASE OUR DBE, SBE CERTIFIED SMALL BUSINESSES AND LOOK AT THEIR U THE UTILIZATION, UNDERSTANDING COMMITMENT AND CULTURE.

AGAIN, OUR 2022 EMPLOYEE SURVEY.

UM, WE WANT TO CONTINUE THOSE ENGAGEMENT SURVEYS, BUT WE ALSO WANNA EXPAND OUR DIVERSITY, EQUITY, AND INCLUSION TRAINING OPPORTUNITIES THAT ARE AVAILABLE.

THAT WILL BE A AVAILABLE GOING FORWARD.

WE WANNA, I, MY GOAL IS TO REALLY ESTABLISH AN EMPLOYEE RESOURCE GROUP AT LEAST ONE TO TWO WITHIN THE NEXT COUPLE OF YEARS.

UM, IT MAY SOUND LIKE IT'S AN EASY TASK, BUT IT IS QUITE A FEAT AND IT WILL BE A GREAT OPPORTUNITY FOR CAT METRO CUSTOMER AND COMMUNITY.

UM, WORKING WITH COMMUNITY ENGAGEMENT ON MULTICULTURAL OPPORTUNITIES, WORKING WITH OUR, UH, WORKING ON ENVIRONMENTAL SUSTAINABILITY IMPROVEMENTS.

UH, WE KNOW THAT THAT IS A POTENTIAL METRIC AND AN OPPORTUNITY FOR DIVERSITY, EQUITY, AND INCLUSION.

UM, AND CREATING BRANDING OPPORTUNITIES FOR DIVERSITY, EQUITY, AND INCLUSION IS ALSO A GREAT OPPORTUNITY FOR CAP INTRO.

SO WE, UH, D EI WILL CONTINUE TO BE A PRIORITY FOR THE AGENCY.

THANK YOU TO, UH, MS. LOCKS KEY, UM, ACTIVITIES AND, UM, FY 2023 AND IN-DEPTH TRAINING FOR ALL EXEC, ALL OF THE EXECUTIVE TR TEAM, LIKE I MENTIONED, AND OUR TEAM MANAGEMENT, TEAM MEMBERS ROLLOUT OF NEW FARE AND CUSTOMER PAYMENT SYSTEMS AND MONITOR, UH, UPTAKE WITHIN VULNERABLE COMMUNITIES.

CONTINUED PRESENCE IN CAT,

[01:00:01]

METRO, CAT METRO'S, SPONSORSHIPS AND EVENTS.

OUR EQUITABLE TRANSIT-ORIENTED DEVELOPMENT IS DEFINITELY AN OPPORTUNITY FOR US TO CONTINUE COMPLETE TRANSITION TO ORACLE AND STREAMLINE THE D B E S P E REPORTING PROCESS, RECEIVE BOARD APPROVAL OF OUR SERVICE STANDARDS AND GUIDELINES, WHICH IS EXTREMELY IMPORTANT TO US.

AND I'M HAPPY TO SAY THAT THEY HAVE REACHED OUT TO US TO HELP US WITH THAT PROJECT.

THANK YOU.

ANY ADDITIONAL QUESTIONS? BOARD MEMBERS? ANY QUESTIONS? EXCELLENT REPORT.

UH, HAPPY WITH THE PROGRESS, UH, THAT HAS BEEN MADE.

UH, WE WANNA MAKE SURE THAT YOU ARE KEEPING US AWARE, UH, SO THAT WE CAN BE HELPFUL.

WE'RE WHEREVER WE CAN.

THANK YOU VERY MUCH.

I APPRECIATE THAT.

SO WE'RE JUST RECEIVING THE REPORT TODAY, SO, UM, SO WE'LL THANK YOU.

AND, UM, DOESN'T LOOK LIKE WE HAVE ANY QUESTIONS, UM, BUT THANK YOU VERY MUCH.

WAS IT TIME TO STAND? UM, WELL, IT, A FEW MINUTES AGO IT WENT AWAY, SO I GUESS I'LL HOLD ON TILL THE NEXT TIME I PROMPTS.

THANK YOU.

UM, BUT, BUT IT SEEMS THAT WE HAVE A COUPLE OF MEMBERS FROM THE PUBLIC.

I THINK I SAW, UH, MS. SHERRY TAYLOR, WHO WAS, UH, WHO WAS LISTED TO SPEAK ON PUBLIC COMMENT WAS NOT HERE AT THE TIME.

BUT IF YOU WOULD, UH, PLEASE COME FORWARD.

WE'LL RECOGNIZE YOU NOW AND GIVE YOU AN OPPORTUNITY TO GO TO THE PODIUM.

LOOKS LIKE THE, THE RED LIGHT IS ALREADY ON.

I, I DON'T KNOW IF, I'M NOT SURE IF YOU CAN RECOGNIZE ME WITH ALL MY CINCO DEM MAYO STUFF ON, BUT I FIGURED PRETTY COOL, PRETTY COOL.

TARGET PUTS OUT THERE CHRISTMAS STUFF IN JUNE.

I CAN CELEBRATE CINCO DEM MAYO 10 DAYS EARLY, .

WELL, I DON'T THINK YOU'RE GOING TO GET ANYBODY FUSSING ABOUT IT UP HERE.

UH, I HAVE SEVERAL THINGS TO SPEAK ON.

I'LL TRY TO BE BRIEF CUZ IT'S GOT A LITTLE PACKET HERE.

YES, SIR.

BUT ANYWAY, UH, I JUST WANT TO BRING A BIG, BIG THANK YOU TO THIS BOARD FOR YOUR GIFT IN NOVEMBER ABOUT THE ISSUE OF THE FOLKS WHO WERE RAISING SIGNS ABOUT THEY NEEDED A 31 DAY BUS PASS.

UH, I WAS HOSPITALIZED 15 DAYS LAST MAY OVER THIS ISSUE OF THE SUMMER HEATS COMING BACK AND WITHOUT ACCESS TO A BUS PASS, IT JUST DOESN'T, IT BECOMES LIFE THREATENING.

UH, BUT THEY, THEY FIGURED OUT MY PROBLEM.

THEY DIAGNOSED ME WITH W I G YOU KNOW, THAT THAT STANDS FOR IF YOU TAKE THAT HOT WIG OFF, MAYBE YOU'LL STOP FALLING OUT IN PUBLIC.

BUT ANYWAY, UM, UH, THE PROGRAM THAT I'M TRYING TO EXPRESS TODAY IS FUNDED, I BELIEVE BY YOUR PROGRAM OF EQUITY IS CALLED BLUE APPLE EXPRESS.

I WAS INVOLVED WITH, UH, DEBORAH MILLER, AND I UNDERSTAND FROM HER THAT THERE WAS FEDERAL FUNDS, UH, DEDICATED AND CAP METRO GAVE FUNDS, UH, TO PUT THAT IN PLACE FOR THOSE NOT FAMILIAR WITH THAT, IT IS A ONLINE SELF-PACED TRAINING PROGRAM TO, UH, UPGRADE ACCESS TO SAFE WHEELCHAIR TRAVEL.

SO THE MENTORS WOULD GO TO THE SHACK, WHICH IS SELF-HELP ADVOCACY CENTER AT 32 0 5 SOUTH FIRST AND REGISTER AND BECOME A MEMBER.

AND THEN DEB, DEB WOULD BE ABLE TO EMPLOY THEM.

AND THAT WAS SUPPOSED TO START THE 23RD OF JANUARY.

AND THEN, UM, SHE LOST HER DOG OF 12 YEARS AND SOME OTHER THINGS HAPPENED.

SO IT WAS MOVED TO MARCH 1ST, BUT, UH, WE HAVEN'T GOTTEN STARTED GETTING PAID.

SO I'M HERE TO SUGGEST THAT THOSE PEOPLE WHO DON'T HAVE A PLACE TO LIVE AND DON'T HAVE EMPLOYMENT THAT ARE REALLY EXCITED ABOUT THAT BUS PASS, THEY HAVE A PLACE TO GO, WHICH IS 32 0 5 SOUTH FIRST, BUT THEY DON'T HAVE EMPLOYMENT THERE YET WITH THE BOO APPLE EXPRESS.

SO SINCE YOU GUYS THOUGHT IT WAS A GREAT IDEA TOO, CAN Y'ALL HELP ME FIND DEB TO GET THE $1,600 A MONTH STARTED? BECAUSE WE ARE AVAILABLE FOR THE 20 HOURS A WEEK, BUT WE, WE AREN'T GETTING PAID.

SO THAT'S JUST KIND OF A STRESS BUSTER.

UH, I AM A VETERAN AND I AM SOME DAYS BETTER THAN OTHERS ON MY DISABILITY SITUATION.

SO I JUST WANNA SAY THAT SOME OF THE FOLKS ARE VETERANS THAT ARE, YOU KNOW, UNDER A TREE OR IN THE GRASS, AND WE REALLY NEED THOSE BLUE APPLE EXPRESS JOBS THAT Y'ALL TALKED ABOUT.

AND THE OTHER THING I WANTED TO SPEAK ABOUT IS THE CONGESTION ISSUE THAT I WAS TOLD AND REPRESENTATIVES HERE SPEAK TO ABOUT AT 38 0 1 BERKMAN DRIVE, BUS 3 35 IS CONGESTING OUR AREA.

AND IT'S JUST, UM, KIDS CATCHING BUS TO LAMAR MIDDLE SCHOOL KIDS CATCHING A BUS TO MACCALLUM THE TRASH PEOPLE, THE EMS PEOPLE, THE FIRE PEOPLE, ALL THOSE PEOPLE CAN'T COME THROUGH THERE.

SO

[01:05:01]

I'M ASKING FOR 3 35 TO BE PLEASE DIVERTED FURTHER EAST ON TOM MILLER AND TURN NORTH ON TILLY AND GO DOWN TO ZACK AND THEN COME BACK FROM ZACH, GRACE SCOTT TO BERKMAN.

UH, BECAUSE IT'S JUST TOO MUCH TRAFFIC PUTTING THAT BIG OLD BUS IN THAT LITTLE BITTY SPOT.

WE'LL, WE'LL DEFINITELY, UM, SIT DOWN WITH STAFF AND, AND, UH, AND GET SOME TYPE OF REPORT OUT.

ALL RIGHT.

AND THEN I'M, I'M, I WAS HOPING THAT Y'ALL WOULD HAVE A FORM WHEN CITIZENS WHO LIVE IN OUR AREA HAVE ISSUES WITH Y'ALL'S BUS PLANNING.

IF THERE WAS A