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[00:00:02]

ALL RIGHT,

[I. Call to Order]

UH, WITH A, WITH A QUORUM HAVING BEEN ESTABLISHED.

UH, WELCOME AND GOOD AFTERNOON, AND THANK YOU FOR JOINING US AT THE JANUARY MEETING OF THE CAP METRO BOARD OF DIRECTORS.

TODAY IS MONDAY, JANUARY 29TH.

WE ARE HERE AT THE CAPITAL ME, UH, CAPITAL METRO BOARDROOM, AND THE TIME IS 1201, RIGHT? SO I WANT TO CALL THIS ORDER, UH, I WANT TO, UH,

[II. Safety Briefing]

LET'S SEE, WANNA MAKE SURE THAT WE, UM, GO DIRECTLY TO OUR MONTHLY SAFETY BRIEFING.

AND MR. TABBAN, I DIDN'T CALL YOU TABONE, UH, TODAY TESTING.

I THINK IT WORKS, SIR.

GOOD AFTERNOON, EVERYONE.

UH, MY NAME IS GARDNER AVON AND SERVICE CAPITAL METROS EXECUTIVE VICE PRESIDENT SYSTEM-WIDE ACCESSIBILITY AND CHIEF SAFETY OFFICER HERE, JUST HERE TO GIVE YOU YOUR, UH, SAFETY BRIEFING FOR THIS MORNING.

SO YOU ARE LOCATED IN THE ROSA PARKS BOARDROOM HERE AT 29 10 EAST FIFTH STREET.

IN THE UNLIKELY EVENT OF AN EMERGENCY, CAPITAL METRO STAFF OR SECURITY WILL CALL 9 1 1 AEDS ARE LOCATED NEXT TO THE ELEVATOR, OUTSIDE AND TO THE RIGHT.

IN THE UNLIKELY EVENT OF AN EMERGENCY REQUIRING EVACUATION, PLEASE USE EITHER THE EXIT THAT YOU SEE HERE TODAY, UM, AND OUR ASSEMBLY AREA IS RIGHT ACROSS THE STREET, RIGHT BY THE SCHOOL, THE LITTLE TRACK RIGHT ON THE CORNER.

UH, ALSO, IF YOU HAVE MOBILITY CHALLENGES, PLEASE WAIT FOR ASSISTANCE BEFORE TRYING TO USE THE STAIRS OUT TO THE RIGHT.

APPRECIATE YOUR TIME AND ATTENTION.

ALRIGHT.

ALL RIGHT.

UH, MR. TABBAN IS, AND, UH, WANNA THANK YOU FOR, UM, FOR PROVIDING US THE GUIDANCE AND DIRECTION THAT WE NEED JUST IN CASE WE HAVE TO WALK OUT.

UM, NEXT, WE ARE GOING TO TAKE A FEW

[III. Recognition]

MOMENTS TO RECOGNIZE A REALLY SPECIAL LONGTIME EMPLOYEE WHO IS, UH, CELEBRATING WHAT I WOULD CALL A REMARKABLE ANNIVERSARY WITH US TODAY.

UM, LET'S SEE.

WHY DON'T WE START THE RECOGNITION WITH A VIDEO THAT WILL EXPLAIN WHAT WE'RE DOING, AND THEN WE'LL TURN OVER THE MIC TO OUR CEO, UH, TO, UH, SAY A LITTLE MORE FOR US.

ALRIGHT, WE READY TO QUEUE UP THE, OKAY.

I'M ED SWAN.

I'M, I'M A BUS OPERATOR FOR CAPITAL METRO.

48 YEARS.

THAT WAS BACK IN 1974.

I WAS HEADED FOR THE POLICE DEPARTMENT, AND I HAD, WAS TAKING FRIENDS WITH ME.

THEY WANTED RIDE DOWN TO AUSTIN TRANSIT, AND SO THEY TALKED ME IN TO COMPANY AND FILLING APPLICATION.

THEY HIRED ME ON THE SPOT.

THEY SAID I HAD QUICK RE REFLECTION AND THEY HIRED ME ON THE, ON THE SPOT.

.

WHEN I'M NOT AT WORK, I'M, UH, USUALLY TAKING CARE OF THINGS AROUND THE FARM, YOU KNOW, LIKE COWS AND ANIMALS.

AT MY AGE, I SLOW DOWN A LOT.

.

I REMEMBER WHEN I FIRST STARTED DRIVING BUS, I HAD TO DRIVE UP, YOU KNOW, LIKE THIS , MAKE SURE I DIDN'T HIT NOTHING.

I HAD MY SEAT JACKED ALL THE WAY UP AND TILTED FAR AND I KNEW IT WAS SOME DRIVE, STILL DRIVE LIKE THAT, BUT THEY, I HAD TO HELP.

I HAD TO, MY FEET WERE BADLY , YOU KNOW, BUT I, I WANTED TO MAKE SURE I DIDN'T HIT NOTHING .

BUT THEN I CAME OUTTA THAT.

I HAD, UH, START GOING ALL THE WAY DOWN AND ALL THE WAY BACK I GOT RELAXED AND GOT COMFORTABLE.

, WHEN I DON'T HAVE TO FIGHT THE TRAFFIC , ACTUALLY, THIS IS, TO ME, IT'S EASIER TO DRIVE THAN A CAR BECAUSE YOU GOT YOUR MIRRORS ON BOTH SIDES AND YOU GOT YOU, YOU, YOU CAN SEE BETTER FOR ME BEFORE I TURN IT OVER, I, I JUST WANNA SAY THAT, UM, YOU KNOW, UH, WORKING IN THE PUBLIC SECTOR ISN'T ALWAYS EASY.

YOU, YOU'RE NEVER OFF.

AND, UH, IT,

[00:05:01]

IT IS, IT IS IMPORTANT TO RECOGNIZE THE SACRIFICE, UH, THAT COMES WITH WORKING FOR ANY PUBLIC ORGANIZATION AND THE EXPECTATIONS, UH, THAT THE, THAT THE PUBLIC LEGITIMATELY HAS.

AND TO STAY THE COURSE FOR 50 YEARS AND TO, AND TO, UM, TO BE A CENTERPIECE, NOT ONLY, UH, FOR THE ORGANIZATION, BUT A MAINSTAY IN THE COMMUNITY.

IT'S QUITE COMMENDABLE.

I WANT TO MAKE SURE THAT WE RECOGNIZE THAT AND, AND, UH, LET YOU KNOW, UH, WE, WE DON'T WANT YOU TO WONDER WHETHER WE APPRECIATE YOU.

WE WANNA LET YOU KNOW, UH, DOTY.

SO IT IS, UM, A GREAT HONOR TODAY TO RECOGNIZE OUR BUS OPERATOR, EDWARD SWAN JR.

UM, WHO ON FEBRUARY 12TH, 1974, FIRST STARTED DRIVING BUSES IN AUSTIN, TEXAS AND HAS HAD A REMARKABLE CAREER, UM, THAT IN JUST UNDER A COUPLE OF WEEKS, WE'LL HIT 50 YEARS.

UM, I'M SURE THERE ARE DAYS THAT IT FEELS LIKE IT'S BEEN LONGER THAN 50 YEARS, BUT I HOPE THOSE DAYS ARE FEW AND FAR BETWEEN.

UM, SO WE JUST WANT TO, UM, PUBLICLY RECOGNIZE YOU FOR ALL OF YOUR GREAT WORK.

UM, AND WOULD LIKE TO ASK MIKE AKE FROM OLIS, AND MY DEAR YOU, HE'S MY GUY, UM, TO STAND UP AND SAY A FEW WORDS AS WELL.

ABSOLUTELY.

THANK YOU.

30 YEARS OF DOING THIS MYSELF.

THIS IS THE THIRD INDIVIDUAL THAT I'VE EVER SEEN REACH THIS MILESTONE.

SO A COUPLE OF THINGS, UH, TOKENS OF OUR APPRECIATION FOR A, UH, A VERY LONG AND SUCCESSFUL CAREER.

OF COURSE, A PIECE OF PAPER, YOU GOTTA HAVE A PIECE OF PAPER TO HANG ON YOUR WALL.

BUT MORE IMPORTANTLY, A GIFT CARD AND A CRYSTAL BUS.

EVERYBODY NEEDS A BUS FOR THEIR BUS COLLECTION.

SO, MR. SWAN, WE APPRECIATE YOU.

THANK YOU SO MUCH.

AND HOPEFULLY THERE YOU GO.

AND HOPEFULLY THE BOARD CAN TAKE JUST A MINUTE TO GET A PICTURE.

YES, ABSOLUTELY.

WE ALSO HAVE A CERTIFICATE FOR YOU, MR. SWAN, SIGNED BY OUR BOARD, UM, AND MYSELF.

SO IF YOU, IF YOU DON'T MIND COMING UP HERE, WE'D LOVE TO COME AROUND AND TAKE A PICTURE WITH YOU.

THANK MR. SWAN HAS VERY IMPORTANT THINGS TO GO DO.

ALL RIGHT.

UM, THANK YOU EVERYBODY FOR BEING HERE TO, UH, CELEBRATE, UH, MR. SWINE.

AND, AND I DON'T KNOW THAT HE KNOWS.

I WANTED TO TELL HIM BEFORE HE LEFT.

HE STARTED ON FEBRUARY THE 12TH IN 74, BUT FEBRUARY THE 12TH IS ABRAHAM LINCOLN'S BIRTHDAY AND, AND RECOGNIZED AS THE OFFICIAL FOUNDING OF THE NAACP AS WELL.

SO IT'S IRONIC THAT HE CAME IN ON THE SAME DATE AS THE NAACP WAS FOUNDED, SO, VERY INTERESTING.

ALL RIGHT, UM, LET'S SEE.

NEXT.

WE

[IV. Public Comment]

ARE, UH, SIGNED UP FOR, UM, FOR PUBLIC COMMENT.

SO WE'VE GOT SEVERAL FOLKS THAT HAVE SIGNED UP IN ADVANCE.

UH, WE'VE GOT THEM LISTED.

I HAVE FIVE NAMES IN FRONT OF ME.

I HAVE THREE ADDITIONAL NAMES THAT, THAT, UH, I WILL CALL AFTER THESE, UM, FIVE, UH, PEOPLE HAVE SPOKEN, BUT IF THERE IS ANYONE HERE THAT WOULD LIKE TO SPEAK, NOW'S THE TIME TO GO OVER TO THE DESK AND, AND SEE MR. UH, EASTON AND, UH, AND SIGN IN AND REQUEST TO BE ABLE, UH, TO, UH, TO SPEAK.

SO, UH, EACH SPEAKER WILL HAVE THREE MINUTES, UNLESS

[00:10:01]

THEY'RE SPEAKING ON TWO AGENDA ITEMS OR REPRESENTING A GROUP WITH MORE THAN ONE PERSON IN THE ROOM.

IN THAT CASE, THEY'LL HAVE FIVE MINUTES.

UM, I BELIEVE OUR FIRST SPEAKER IS GOING TO BE MS. LATONYA BURRIS.

ARE YOU WITH US? MS. UM, MS. LATONYA BURRIS.

EVIDENTLY IT, UM, MR. EASTON IS, WOULD SHE BE MS. BURRIS? ARE YOU WITH US, MR. CHAIR? I HAD CONFIRMATION FROM MS. BURRIS, BUT SHE MAY BE HAVING TECHNICAL CHALLENGES.

OKAY, SO LET'S GO TO THE SECOND, UM, PRESENTER.

AND, UH, AND IF MS. BURRIS DOES MAKE HERSELF AVAILABLE, THEN WE WILL ADD HER AT THAT TIME.

UH, THE SECOND SPEAKER WHO IS ALSO REMOTE AND, UH, HAS, HAS ASKED FOR FIVE MINUTES TO SPEAK ON TWO AGENDA ITEMS IS MS. GENO, UH, ZIA, JOSEPH, MS. ZIA, JOSEPH, UH, MS. JOSEPH, ARE YOU AVAILABLE? THANK YOU, MR. CHAIR MEMBERS, I'M ZIA JOSEPH, LET ME JUST PREFACE BY SAYING THAT I DO SPEAK IN OPPOSITION TO RENAMING AUSTIN STROM INTERNATIONAL AIRPORT AFTER LBJ FOR THE 60TH ANNIVERSARY OF THE CIVIL RIGHTS ACT.

ON PAGE 1 0 1 OF YOUR BOARD PACKET IS TITLE SIX, WHICH, AS YOU KNOW, PROHIBITS DISCRIMINATION BASED ON RACE, COLOR, AND NATIONAL ORIGIN.

SO LOOKING FOR MORE IN 2024 IS THE SUBTITLE, AND I JUST WANNA CALL UP TO YOUR ATTENTION YOUR CODE OF CONDUCT, WHICH SPECIFICALLY MENTIONS CAPITAL METRO'S, REPUTATION, HONESTY, AND INTEGRITY.

MORE THAN ONCE IN THE DOCUMENT VIOLATION OF THE CODE OF ETHICS MAY RESULT IN DISCIPLINE UP TO AND INCLUDING TERMINATION OR REMOVAL FROM THE BOARD OF DIRECTORS.

SO THIS MORNING I WROTE TO YOUR GENERAL COUNSEL, VICKI, THAT LEADY@CATMETRO.ORG TO ASK HER TO INVESTIGATE AND PREFERABLY REMOVE YOU, MR. CHAIR AND THE MEMBERS OF THE BOARD AS IT RELATES TO THE LACK OF INTEGRITY THAT YOU CONTINUE TO SHOW.

I WANT YOU TO RECOGNIZE THAT ITEM THREE ON YOUR AGENDA IS SPECIFICALLY RELATED TO THE PUBLIC SAFETY ADVISORY COMMITTEE, AS IS THE CONSENT AGENDA ITEM NUMBER THREE.

AND SPECIFICALLY, IT IS DISINGENUOUS FOR YOU TO CONTINUE TO TALK ABOUT SAFETY, YOUR STRATEGIC PLAN OBJECTIVES.

1.1 TALKS ABOUT SAFE AND RELIABLE SERVICE AND 1.2 SPEAKS OF HIGH QUALITY CUSTOMER EXPERIENCE.

NONE OF THAT IS TRUE FOR THE INDIVIDUALS WHO ARE MINORITIES NORTH OF US.

180 3 ARE BLACK WAITING 60 MINUTES FOR THE BUS, 10 TIMES LONGER THAN SOUTHWEST CENTRAL WHITES AND THUS SPRINGS HISPANICS.

I WANT YOU TO RECOGNIZE THAT THE JULY 8TH, 2020 CSAC MINUTES SPECIFY THAT DOTIE WATKINS HAS HEARD ME MENTION MANY TIMES A REQUEST TO CLOSE THE MIDBLOCK STOPS ON NORTH LAMAR AND TO MOVE THE CHINATOWN STOP TO CVS PHARMACY AT BREAKER AND LAMAR.

AND IT HAS NOT BEEN DONE.

SHE HAS SIMPLY TURNED A BLIND EYE, THEREFORE, IT WOULD BE APPROPRIATE FOR HER TO BE TERMINATED.

I WANT YOU TO RECOGNIZE THAT COUNCIL MEMBER POOLE, I HAVE MENTIONED THIS BEFORE TOO, AT THE METRO PARK, WHICH IS A NORTH OF THIS STOP.

IT ALSO IS A MIDBLOCK STOP ACROSS FROM THE HOUSING AUTHORITY TO THE CITY OF AUSTIN PROPERTY.

AND THERE'S NO CONTINUOUS SIDEWALK AND A GENTLEMAN WAS KILLED IN HIS WHEELCHAIR IN 2016.

YOU ARE NOT COMMITTED TO SAFETY.

YOUR ACTIONS DO NOT SHOW THAT.

AND SO I'M GOING TO ASK YOU TO STOP WITH THE FALSEHOOD.

I WOULD ASK ANDY ALKI TO RECOGNIZE THAT ROUTE 3 25 AND ALSO ROBERTA GONZALEZ AT 7:15 AM IN THE MORNING WHEN PEOPLE ARE TRYING TO GET TO WORK NO LONGER OPERATE REPORT NUMBER FOR THE CCR, IF YOU WANNA LOOK IT UP, 1 0 9 1 3 4 WAS THE AFTERNOON WHERE THE HOWARD LANE GOES DOWN TO ONE LANE BECAUSE OF SOME WATERLINE BREAK.

THE BUS WAS RUNNING 35 MINUTES LATE BEFORE ME.

THE ONE THAT I WAS ON BLOCK 0 0 8 WAS 27 MINUTES LATE, WHICH MEANS THAT ANY INDIVIDUALS WHO ARE WAITING THERE IN THE AFTERNOON UNTIL THIS GETS FIXED, THEY ARE ACTUALLY WAITING ABOUT AN HOUR FOR THE BUS.

SO TO ROBERTO GONZALEZ, I WOULD RECOMMEND THAT YOU RETIRE.

HE WAS HIRED NOVEMBER 28TH, 1995, AND HE WAS THERE IN 1997.

WHEN THE FBI SUBPOENAED CAPITOL METRO FOR CORRUPTION, I WOULD ASK YOU TO RECOGNIZE THAT WE, THE PEOPLE WHO ARE MINORITIES, ARE BEING DOUBLE AND TRIPLE COUNTED WITH THE AUTOMATIC COUNTERS ON BUSES.

AND I WOULD ASK YOU TO RECOGNIZE THAT WHEN YOU DO

[00:15:01]

GIVE RIDERSHIP REPORTS, THAT YOU ACKNOWLEDGE THAT THERE IS NO EAST WEST CONNECTIVITY NORTH OF US, 180 3.

IT IS DISHEARTENING AND THERE ARE GOOD PEOPLE IN BAD SYSTEMS. AND SO TO THE OPERATORS WHO ARE THERE FOR ME WHEN I NEED THEM TO STOP OR WAIT FOR ME WHILE I'M RUNNING, I APPRECIATE THEM.

BUT FOR THE MAJORITY OF THE PEOPLE ON THE BOARD, YOU HAVE TURNED A BLIND EYE AND IT COSTS NOTHING FOR CAPITAL METRO TO MOVE THOSE BUS STOPS THAT ARE MIDBLOCK.

YOU'VE HEARD ME SAY IT BEFORE.

IN 2009, THERE WAS A TEXAS TRANSPORTATION INSTITUTE STUDY WITH CAPITAL METRO, THE CITY OF AUSTIN, AND THEY FOUND THAT MIDBLOCK STOPS ARE WHERE 70% OF RIDERS ARE KILLED.

AND SO I WOULD ASK YOU TO ACTUALLY PUT INTO PRACTICE THE THINGS THAT YOU HAVE ON PAPER, BECAUSE OTHERWISE YOU CONTINUE TO CIRCUMVENT TITLE VI, SAY ONE THING, DO ANOTHER, AND DOCUMENT WHAT IS SAID TO FOOL THE FEDS.

AND I WILL CLOSE LASTLY, MR. CHAIR, BY SAYING IT IS STILL VIEWPOINT DISCRIMINATION WHEN YOU ONLY PUT MY NAME AND OTHER PEOPLE WHO SPEAK BEFORE THE BOARD IN THE PACKET AND PUT THE SCRIPT FOR CSAC AND THE ACCESS ADVISORY COMMITTEE MEETING.

AND WHEN I PUT IN AN OPEN RECORDS REQUEST, DECEMBER 7TH, 2022, JACOB LEOR REPLIED SAYING, CAP METRO HAS NO RESPONSIVE INFORMATION.

I FIND THAT DISHEARTENING, DISINGENUOUS, AND I DOUBT SERIOUSLY THAT MR. EASTON MADE THE DECISION TO STOP PUTTING A SUMMARY OF OUR COMMENTS IN THE BOARD PACKET.

AND I WOULD ASK YOU TO TREAT OUR COMMENTS THE SAME AS YOU DO EVERYONE ELSE.

IF YOU HAVE ANY QUESTIONS, I'LL GO AND ANSWER THEM AT THIS TIME.

AND THANK YOU BOARD MEMBERS.

ANY QUESTIONS? OKAY.

THANK YOU VERY MUCH.

THANK YOU VERY MUCH.

UH, THE NEXT PERSON SIGNED UP IS DEBORAH MILLER.

THERE'S MS. MILLER HERE.

DEBORAH MILLER.

OKAY, MS. MILLER, WE CAN'T HEAR YOU RIGHT NOW.

I CAN'T TURN MY MIC ON.

.

WE CAN, WE CAN HEAR YOU NOW.

OH, GREAT.

OKAY.

CAN YOU STILL HEAR ME? YES.

OKAY.

UM, I'M DEB MILLER.

I'M A PROVISIONAL RIDER OF THE SERVICES.

I I HAVE SOME VERY BIG COMPLAINTS OF WHAT'S GOING ON NOW.

UM, WE'RE SENDING, UH, NEW DRIVERS OUT WITHOUT ENOUGH TRAINING.

UM, WHEN THEY'RE TOLD TO FOLLOW ERRORS, ARROWS AND THEY DON'T UNDERSTAND THE WORDS TO GO UP ON THE RAMP TO ENTER THE FREEWAY, AND THEY TRY AND GO IN A CIRCLE UNDER AN UNDERPASS, THAT IS NOT GOOD USE OF YOUR SERVICE.

UM, THE 3 83 NORTH, THE FIXED ROUTE HAS GOT TO BE CHANGED WHEN I GO UP TO THE CORNER IN MY WHEELCHAIR AND THE BUS DRIVER RUNS THE LIGHT SO HE CAN AVOID PICKING UP A WHEELCHAIR BECAUSE HE DOESN'T HAVE ENOUGH TIME.

THIS IS SERIOUS.

THIS IS NOT SAFE FOR ANYONE IF A BOSS RUNS A RED LIGHT ON PURPOSE.

UM, ALSO THE ALLEGED, UM, FREE PASSES FOR A DA PARATRANSIT FOR THE HOMELESS, OR NOT ACCESSIBLE ANYWHERE IN TOWN.

I'VE CHECKED WITH ECHO.

NO ONE HAS THEM.

I WOULD LIKE FOR YOU TO CONSIDER PLEASE MAKING THESE AVAILABLE AT THE SHACK.

WE'VE BEEN A SERVICE PROVIDER FOR ALMOST TWO DECADES WITH A HALF PRICE BUS PROGRAM.

MANY OF OUR CLIENTS COME IN HOMELESS OR MANY STILL ARE AT RISK.

AND I WOULD LIKE THESE, UH, AVAILABLE TO OUR CLIENTS, PLEASE, TO THE MEMBERS OF THE SHACK.

UM, I CAN GIVE YOU MORE INFORMATION IF YOU LIKE THAT.

UH, LAST MONTH I CAME IN, UH, VERY UPSET BECAUSE, UM, A DISPATCH OPERATOR DECIDED TO CANCEL MY RIDE HOME WITH A VOICEMAIL AND NOT TELL ME I HAD NO RIDE HOME.

LEFT ME ON SIXTH STREET FROM 12:00 AM UNTIL 6:00 AM WHEN AT FOUR O'CLOCK I WAS FINALLY ABLE TO GET THROUGH TO DISPATCH TO GET A RIDE HOME WHEN IT HAPPENED AGAIN, WHICH HAS ME VERY UPSET THAT IT HAPPENED TWICE.

WHEN I CAME TO YOU, I WAS TOLD THAT YOU COULDN'T TELL THE DIFFERENCE BETWEEN AM AND PM, WHICH IS RIDICULOUS BECAUSE SPARE PRINTS AM AND PM ON MY RESERVATIONS WHEN I HAVE A RESERVATION COMING TO GO SOMEWHERE, AND YOU DON'T GIVE ME CONFIRMATION OF A RIDE HOME AND I DON'T HAVE ONE, AND YOU LEAVE ME.

THAT IS NOT MY GUARANTEED SAFE RIDE HOME THAT I USED TO HAVE.

AND WHEN I CALLED DISPATCH TO DEMAND MY RIDE HOME WHEN I WAS LEFT SOMEWHERE RECENTLY, I WAS TOLD THEY NEVER HEARD OF A GUARANTEED SAFE RIDE HOME.

IF YOU TAKE US SOMEWHERE, WHICH IS, I CAN'T BELIEVE IT.

IF YOU CARRY ME SOMEWHERE, YOU HAVE TO COME BACK AND GET ME.

THAT'S MY, THAT'S YOUR RESPONSIBILITY TO DISABLED COMMUNITY.

UM, LET'S SEE.

UM, I'M VERY CONCERNED.

UM, THE RESERVATIONS ARE NOT IN REALITY.

WHEN YOU EXPECT A BUS DRIVER TO TAKE ME SOMEWHERE IN FIVE MINUTES WHEN A WINDOW ENDS AND I HAVE TO BE SOMEWHERE, I USUALLY TELL THE RESERVATIONIST THAT

[00:20:01]

I NEED TO BE THERE 15 MINUTES BEFORE I DO, SO THAT I'M NOT ANGRY WITH A BUS DRIVER BECAUSE OF TRAFFIC.

BUT YOUR SYSTEM DOES NOT ACCOUNT FOR TRAFFIC, DOES NOT ACCOUNT FOR HOLIDAYS.

AND TO PUT THIS ON THE BOARD, THE BUS DRIVERS AND MAKE THE CLIENTS UPSET WITH THEM IS INCONSIDERATE OF EVERYONE.

THESE TIMETABLES NEED TO BE ADJUSTED.

UM, I WAS TAKEN TO EMANCIPATE, UM, IN MAY AND LEFT THERE WITH NO RIDE HOME.

THIS HAPPENED AGAIN, UH, ON THE 9TH OF JANUARY.

UM, AND WHAT HAPPENED THIS TIME WAS THE DRIVER SENT ME OFF SOMEPLACE AND TOLD ME THAT WOULD BE WHERE MY PICKUP WAS.

WHEN THE DRIVER, DIFFERENT DRIVER CAME TO PICK ME UP, THEY WENT TO ANOTHER SIDE OF THE CAMPUS.

IT'S A LARGE CAMPUS.

THEY NEVER CALLED, NEVER TRIED TO COME FIND ME.

THE SECOND DRIVER THAT CAME TO GET ME TWO HOURS LATER DID MAKE A CALL TO FIND ME.

AND I WANT YOU TO UNDERSTAND THAT IT COSTS LESS, MUCH LESS FOR YOU TO MAKE A PHONE CALL THAN GASOLINE TO COME BACK.

AND I WAS OVER AND OVER.

I AM AT MY CURB, BUT YOU GUYS AREN'T THERE FOR US LIKE YOU USED TO BE.

AND I'M VERY CONCERNED BECAUSE IT, IT'S NOT THE DRIVERS, IT'S THE SYSTEM WITH THE RESERVATION.

SO, SO, MS. MILLER, MS. MILLER.

YES.

UM, I UNDERSTAND THAT YOU'VE GOT ISSUES THAT WE NEED TO LOOK INTO.

SO, UM, MAYBE WE CAN SCHEDULE SOME SPECIFIC TIME WITH STAFF.

I, I WILL, UH, ASK, UH, OUR CEO, UH, TO MAKE SURE THAT WE, THAT WE HAVE OUR TEAM REACH OUT TO YOU AND GO THROUGH ISSUE BY ISSUE.

UH, SO WE HAVE AN OPPORTUNITY.

THAT WOULD BE GREAT.

THAT WOULD BE GREAT.

BECAUSE I NEVER GOT ANY INFORMATION BACK AFTER MY LAST COMPLAINT LAST MONTH.

NO ONE CONTACTED ME AFTERWARD TO TELL ME IT HAD BEEN RESOLVED IN ANY WAY.

THANK YOU.

ALRIGHT.

THANK YOU.

THANK YOU, MS. MILLER.

WE'LL REACH OUT.

ALRIGHT.

UH, THE NEXT PERSON LISTED IS TRACY EVANS.

GOOD AFTERNOON.

AFTERNOON, UH, UH, BOARD.

MY NAME IS TRACY EVANS.

I'M A TEXAS ATTORNEY.

I'M A FORMER TEXAS BROADCAST JOURNALIST AND A CONGRESSIONAL COMMUNICATIONS DIRECTOR.

THAT'S MY JOB WHEN THE A DAA WAS PASSED TODAY, I'M HERE AS A MOM BECAUSE CAB METRO ACCESS HAS MADE IT POSSIBLE FOR MY CHILD, CATHERINE RAVEN EVANS TO BE ONE OF THE NEARLY 8 MILLION DISABLED AMERICANS WHO WORK.

THAT'S HUGE.

CAP METRO ACCESS DRIVERS HAVE BEEN AMAZINGLY HELPFUL TO HER.

I'M HERE TODAY BECAUSE CATHERINE HAS BEEN ABUSED IN IN-PERSON ELIGIBILITY REVIEWS THAT LEFT HER IN TEARS, LEFT HER BEDRIDDEN FOR DAYS, AND THIS NEEDS TO STOP.

APPEALS HEARINGS HAVE NOT BEEN HELPFUL.

THEY'VE BEEN LITTLE MORE THAN RUBBER STAMPING.

CAP METRO CALLS THEIR DISABILITY DEPARTMENT, THE ELIGIBILITY DEPARTMENT, BECAUSE NON-DOCTORS CHOOSE WHO IS DISABLED ENOUGH TO NEED THE SERVICES.

YOUR STAFF AND APPEAL HEARING QUESTIONS EXHIBITED A LACK OF UNDERSTANDING OF THE AMERICANS WITH DISABILITIES ACT.

AND ITS 2008 AMENDMENTS, WHICH WILL ALWAYS SUPERSEDE REGULATIONS AND RULES.

CATHERINE MEETS BOTH PRONGS OF THE A DA FOR DISABILITY.

HER DISABILITIES ARE WELL-DOCUMENTED BY MEDICAL PROFESSIONALS.

ALL WE HAVE AN ENTIRE BIG THICK BINDER THAT WE'VE BROUGHT WITH US TO THESE APPEALS HEARINGS.

AND SHE HAS A HISTORY OF RECEIVING ACCOMMODATIONS DURING HER UNIVERSITY STUDIES.

AND AT HER CURRENT PLACE OF EMPLOYMENT, WHICH IS AN AUSTIN NONPROFIT THAT WORKS WITH CAP METRO.

CATHERINE'S NEEDS HAVE BEEN BELITTLED AS IF SHE WAS SOMEONE WHO SHOULD BE PUT ON A DISABILITY PAYMENT AND FORGOTTEN ABOUT.

NEITHER CATHERINE, HER DOCTOR NOR HER FAMILY'S ADVOCATES WERE, WERE LISTENED TO IN THIS PROCESS.

CATHERINE'S MULTIPLE DISABILITIES WERE IGNORED, DOWNPLAYED, OR COMPLETELY MISUNDERSTOOD.

MS. JOANNE ORTIZ IN THE ELIGIBILITY DEPARTMENT TOLD US THE FIRST DENIAL WAS DUE TO HER IN COMPLETELY FILLED OUT PAPERWORK.

WELL, DESPITE ASSURANCES THAT CORRECT PAPERWORK AND AN ADDITIONAL REVIEW WERE ALL THAT WAS NEEDED, THE SECOND ROUND OFFERED ONLY CONDITIONAL ACCESS WHEN THE TEMPERATURES WERE OVER 90 DEGREES OUTSIDE.

THAT'S A COMPLETE MISUNDERSTANDING OF CATHERINE'S MEDICAL ISSUES.

AUTISM DOESN'T HAVE A TEMPERATURE SETTING.

FIBROMYALGIA IS AFFECTED BY ALL WEATHER CHANGES.

ANSIS MEANS SHE DOESN'T SWEAT AT ALL.

SHE CAN'T.

SO CATHERINE WAS TOLD HER AUTISM WAS SELF-REPORTED BY YOUR STAFF WHEN THEY HAD THE MEDICAL DOCUMENTATION GOING BACK MANY YEARS.

HER DOCTOR WHO FILLED OUT THE SECOND APPLICATION WROTE AN APPEAL LETTER OFFERING TO SPEAK TO ANYONE AT CAP METRO, YET NO ONE AT CAP METRO BOTHERED TO REACH OUT TO HIM AND FIND OUT ANY INFORMATION.

THE ELIGIBILITY TEAM AGAIN SUBMITTED A NON-MEDICAL OPINION.

YOUR DISABILITY PROCESSES NEED WORK, BUT MORE IMPORTANTLY, THE DISABLED WHO CAN'T USE FIXED ROUTE SERVICES SAFELY LIKE CATHERINE WHO TRIED USING IT ONLY TO HAVE IT CAUSE HER INTENSE PHYSICAL AND NEUROLOGICAL PAIN DESERVE BETTER.

I'M ASKING THIS BOARD AND MS. WATKINS AS THE PRESIDENT TO IMMEDIATELY OPEN AN INVESTIGATION AND TAKE A LOOK INTO THIS.

PLEASE DON'T LET ANOTHER VULNERABLE, DISABLED PERSON LEAVE THESE REVIEWS AND HEARINGS IN TEARS AS YOUR DRIVERS TELL US.

[00:25:01]

THAT HAPPENS ALL THE TIME.

THAT SHOULDN'T BE HAPPENING.

US CONGRESSMAN LLOYD DOGGETT'S OFFICE HAS OPENED UP A, UM, A CASE INTO THIS.

THEY ARE INVOLVED AND THEY ARE VERY ACTIVE IN IT.

I DON'T WANT TO PUT MY ADULT DISABLED CHILD THROUGH ANOTHER ROUND OF THIS IF I DON'T HAVE TO.

I ALSO DON'T WANNA PUT HER THROUGH NEWS CONFERENCES AND A FEDERAL DISCRIMINATION LAWSUIT.

BUT CAP METRO APPEARS TO BE PUSHING ME IN THAT DIRECTION.

THAT'S WHY I'M HERE.

THAT'S WHY I DROVE DOWN FROM HOUSTON TODAY TO BE HERE WITH MY DAUGHTERS IN THIS ROW, HERE TO APPEAL TO THIS BOARD AND TO THIS PRESIDENT TO PLEASE PUT THIS SERVICE FIRST FOR THESE DISABLED PEOPLE.

THEIR DISABILITIES ARE NOT ALWAYS THINGS YOU CAN SEE.

THEY'RE NOT ALWAYS OBVIOUS.

THAT'S WHY THE A DAA WAS WRITTEN.

I'VE TALKED TO THE AUTHOR OF THE BILL RECENTLY AND HE TOLD ME WHAT TO DO.

AND WHAT I NEEDED TO DO IS TALK TO THE US ATTORNEY'S OFFICE.

I DON'T WANNA GO THERE.

I WANT CAP METRO TO HELP ME HERE.

I WANNA MEET WITH ANYONE AT CAP METRO THAT WILL HELP ME IMPROVE THIS SITUATION AND MAKE LIFE BETTER SO MY DAUGHTER CAN CONTINUE TO WORK AND BE AN ABSOLUTELY IMPORTANT PART OF THE SOCIETY AS SHE WANTS TO BE.

THANK YOU FOR, FOR COMING IN AND MAKING YOUR COMMENTS.

WE'LL, I'LL SIT DOWN WITH THE CEO AND WE'LL, WE'LL GO FROM HERE.

THANK YOU.

ALRIGHT.

CATHERINE EVANS IS NEXT.

CHAIRMAN.

YES.

IF, IF I COULD BE LOOPED IN ON THOSE CONVERSATIONS TOO, I'D APPRECIATE IT.

ABSOLUTELY.

ABSOLUTELY.

THANK YOU.

GOOD AFTERNOON.

MY NAME IS CATHERINE EVANS.

I AM HERE TODAY TO MAKE A PUBLIC COMMENT AND AN ATTEMPT TO BRING TO THE ATTENTION OF THE BOARD OF THE CAPITAL METRO TRANSIT AUTHORITY AND SURROUNDING COMMUNITY THE INJUSTICE AND INEQUITY OF THE CAPITAL METRO ACCESS ELIGIBILITY PROCESS.

TO INTRODUCE MYSELF FURTHER, I'M A MULTIPLY DISABLED INDIVIDUAL WHOSE MEDICALLY DIAGNOSED DISABILITIES INCLUDE AUTISM AND FIBROMYALGIA AMONG OTHERS.

I FACE CONSTANT CHRONIC PAIN, SENSORY AND INFORMATIONAL OVERWHELM AND SEVERE EMOTIONAL DISTRESS IN ALL ASPECTS OF MY ABILITY TO NAVIGATE MY DAILY LIFE.

DESPITE THIS, I AM A TEACHER IN THE AUSTIN COMMUNITY WORKING WITH CREATIVE ACTION TO TEACH YOUNG MINDS ABOUT SOCIAL JUSTICE AND SOCIAL EMOTIONAL LEARNING THROUGH THE ARTS.

THIS IS A JOB THAT I PUSH MYSELF VERY HARD TO DO, AND I DO IT WELL BECAUSE OF MY DISABILITIES.

I AM UNABLE TO DRIVE AND MUST RELY ON PUBLIC TRANSIT.

THE FIXED ROUTE SERVICE IS NOT ACCESSIBLE TO ME FOR MANY REASONS, INCLUDING DISTANCE, TEMPERATURE, EXTREME EMOTIONAL, AND SENSORY OVERWHELM AND MEDICAL DANGERS.

I HAVE BEEN USING THE METRO ACCESS SERVICE UNDER PROVISIONAL ACCESS, PENDING ELIGIBILITY APPROVAL SINCE OCTOBER OF 2022, WHILE UNDERGOING A BRUTAL, HARMFUL AND TRAUMATIZING ELIGIBILITY PROCESS AND HAVE BEEN IGNORED AND HAD MY NEEDS AND ARGUMENTS IN MY FAVOR DISREGARDED AT EVERY TURN.

INITIALLY, I WAS OUTRIGHT REJECTED FOR AN INCOMPLETE APPLICATION THAT NO ASSISTANCE WAS PROVIDED OR AVAILABLE IN FILLING OUT.

AND THEN ANOTHER.

AND THEN AFTER AN APPEAL THAT WAS ALSO REJECTED, A NEW CLEAR APPLICATION AND ANOTHER APPEAL AGAINST CONDITIONAL ACCESS THAT IGNORED MY DAILY NEEDS FOR THIS ACCOMMODATION.

I HAVE BEEN IGNORED YET AGAIN WITH NO ATTEMPTS MADE AT EVEN CONTACTING THE PHYSICIAN THEY REQUIRED ME TO HAVE FILL OUT MY APPLICATION.

I HAVE BEEN STRUGGLING THROUGH THIS HORRID APPEAL PROCESS AT THE DETRIMENT OF MY PHYSICAL AND MENTAL WELLBEING FOR 19 MONTHS WITH NO END IN SIGHT.

I CANNOT GO INTO THE MINUTIA OF THE TOLL THAT THIS HAS TAKEN ON ME BECAUSE I'M ONLY BEING GIVEN THREE MINUTES TO SPEAK ON MY BEHALF AND THE BEHALF OF OTHERS THAT I AM SURE ARE STRUGGLING THROUGH THIS POORLY DESIGNED AND TRAUMATIZING PROCESS.

BUT TO GIVE ONE OF MY MANY EXAMPLES, I ATTENDED MY FIRST APPEAL HEARING ON ZOOM WITH A STRESS RASH TRIGGERED BY THE PROCESS ACROSS MY FACE AND CHEST AND MY HANDS IN A BUCKET OF ICE WATER.

BECAUSE IT WAS THE ONLY WAY TO KEEP MYSELF FROM HARMING MYSELF.

THEY WILL NOT PROVIDE ME WITH MY RECORDS OR WITH THE ELIGIBILITY CRITERIA THAT IS BEING CONSIDERED AGAINST ME.

AND THEY CONTINUE TO PLACE PEOPLE WHO HAVE ALREADY DEMONSTRATED BIAS AGAINST ME IN CHARGE OF THE DECISIONS PERTAINING TO MY ELIGIBILITY.

I HAVE BEEN ROUTINELY HARMED, HUMILIATED, TREATED WITH DISREGARD AND PROFOUND LACK OF UNDERSTANDING AND EMPATHY.

AND I AM AT A LOSS AS TO WHAT I CAN DO TO BE HEARD.

I AM HERE THE DAY AFTER WAITING A FULL MONTH FOR A DECISION GIVEN TO ME BY EMAIL ON A SUNDAY AFTERNOON.

AT THE LAST MOMENT THEY HAD TO DECIDE ON MY APPEAL.

I SHOULD NOT HAVE TO BE HERE, I SHOULD NOT HAVE TO COME HERE TO THE BOARD AND CONTINUOUSLY FIGHT FOR MY LEGALLY MANDATED RIGHTS.

AND THE FACT OF THE MATTER IS THAT MANY DISABLED PEOPLE WHO NEED YOUR SERVICE, CAN'T I IMPLORE YOU TO THINK, TO THINK AND THEN ACT TO FIX THIS MURKY, CRUEL AND DAMAGING SYSTEM.

THANK YOU.

THANK YOU.

THANK YOU FOR COMING TO SPEAK TO THE BOARD TODAY.

UM, OUR NEXT PERSON SIGNED UP FOR COMMENTS IS ELIZABETH EVANS.

WELL, YES, OBVIOUSLY, AS YOU CAN TELL BY MY LAST NAME, I AM TRACY'S DAUGHTER AND CATHERINE'S OLDER SISTER.

AND I'M SPEAKING HERE ON BEHALF OF CATHERINE.

[00:30:01]

CATHERINE AND I HAVE BEEN LIVING TOGETHER SINCE AUGUST OF 2021 WHEN SHE MOVED HERE FROM HOUSTON TO LIVE WITH ME IN AUSTIN.

I'M A PROUD AUSTINITE OF NEARLY FIVE YEARS AFTER GRADUATING FROM ONE OF THE MOST PRESTIGIOUS MASTERS PROGRAMS IN THE ARTS IN THEATER ARTS IN THE WORLD.

THEN SHE PURSUED EMPLOYMENT WITH CREATIVE ACTION, ONE OF AUSTIN'S MOST PROMINENT ARTS AND SOCIAL JUSTICE ORGANIZATIONS.

AND ONE THAT YOUR AGENCY FREQUENTLY PARTNERS WITH TWO ORDER IN ORDER TO FOSTER A LOVE OF ART AND CREATIVITY IN THE NEXT GENERATION.

I PERSONALLY HAVE SEEN HOW WORKING FOR CREATIVE ACTION HAS TRULY CHANGED CATHERINE'S LIFE.

OUR FRIDGE IS COVERED IN ART PROJECTS AND CARDS FROM THE KIDS SHE TEACHES EVERY DAY.

THERE'S A STACK OF DRAWINGS AND PAPER CRAFTS IN OUR LIVING ROOM MADE BY THEIR HANDS.

THOSE KIDS ADORE HER AND CAT METRO'S PARATRANSIT SERVICE MAKES IT POSSIBLE FOR THOSE KIDS TO HAVE SUCH A KIND, CARING, CREATIVE, AND WONDERFUL PERSON AS THEIR TEACHER.

I HAVE SEEN FIRSTHAND BOTH THE JOY OF FREEDOM AND THE UTTER DEVASTATION THIS AGENCY HAS GIVEN HER THE PURE RELIEF ON HER FACE WHEN SHE RECEIVED TEMPORARY ACCESS TO YOUR PARATRANSIT SERVICE IN OCTOBER OF 2022.

THE PAIN, PANIC AND TEARS THROUGHOUT THE PER FIRST APPLICATION AND APPEALS PROCESS THIS PREVIOUS JULY.

AND THE TENTATIVE HOPE OF THE SECOND APPLICATION SUPPORTED BY HER CURRENT POSITION, THE CRUSHING BLOW OF CONDITIONAL ACCESS GIVEN TO HER IN LATE OCTOBER.

AND THEN THE ABSOLUTE AUDACITY OF A REJECTION LETTER SENT ON A SUNDAY AFTERNOON AS AN AUSTINITE AS HER SISTER AND AS A HUMAN BEING.

I HAVE BEEN DISGUSTED AND ANGERED AT HOW DEHUMANIZING, DEMORALIZING, AND UNCONSCIONABLE THIS PROCESS HAS BEEN.

IT FEELS THAT AT EVERY TURN WE ARE FED PLATITUDES AND HALF TRUTHS IN ORDER TO SILENCE US FOR THE MOMENT.

ONLY FOR YOU TO HIT BACK WITH EVEN MORE OBFUSCATION AND DENIALS OF MEDICALLY PROVEN AND LEGALLY PROTECTED FACT.

I WAS THERE WHEN CATHERINE WAS DIAGNOSED WITH FIBRO.

I WAS THERE WHEN IT WAS CON CONFIRMED BY HER CURRENT PHYSICIAN.

MY MOTHER WAS THERE WHEN SHE WAS DIAGNOSED WITH POTS DYSAUTONOMIA, AN HYDROSIS, AND ALL THE RELATED DISORDERS THAT COME WITH THEM.

WE WERE ALL THERE WHEN CATHERINE WAS DIAGNOSED WITH AUTISM.

I WAS ALSO THERE WHEN CATHERINE HAD TO HAVE A STEROID SHOT TO DEAL WITH A PAINFUL AND IRRITATING STRESS RASH CAUSED BY THIS INFURIATING PROCESS.

I HAVE SEEN CATHERINE PASS OUT WHEN STANDING UP.

DO YOU KNOW HOW TERRIFYING THAT IS TO SEE YOUR BABY SISTER JUST CRUMPLE LIKE THAT? NOW IMAGINE THAT HAPPENING ON A FIXED ROUTE BUS WITH COMPLETE STRANGERS BUSES THAT I MIGHT ADD HAVE SEEN STABBINGS SHOOTINGS, MACS VIOLENT ASSAULTS.

HOW WOULD YOU FEEL IF THAT WAS SOMEONE YOU LOVED OR IF IT WAS HUGH? THROUGHOUT THIS PROCESS, CATHERINE AND BY EXTENSION MY FAMILY, HAVE BEEN BEGGING YOUR ELIGIBILITY DEPARTMENT TO SHOW A SHRED OF HUMANITY IN GRANTING HER THE ABILITY TO LIVE IN AN HONEST AND FULFILLING LIFE.

IT IS MY HOPE THAT SEEING US, HEARING OUR WORDS AND SEEING THAT MASSIVE PILE OF MEDICAL DOCUMENTATION, THAT YOU WILL SEE THE ERROR OF THE ELIGIBILITY DEPARTMENT'S DECISION.

IT IS ALSO MY HOPE THAT SEEING HOW HARD WE ARE FIGHTING WILL IN TURN MAKE YOU SEE HOW BROKEN THIS WHOLE ELIGIBILITY PROCESS IS.

IF YOUR ELIGIBILITY DEPARTMENT IS NOT WILLING TO LISTEN TO THE DISABLED PERSON, THEIR PHYSICIAN, THEIR MEDICAL DOCUMENTATION, OR THEIR ADVOCATES, WHY EVEN HAVE A PARATRANSIT SERVICE AT ALL? WHY PRETEND TO SUPPORT THE FEDERAL LAW THAT GRANTS THE DISABLED MS. MS. EVANS ACCOMMODATIONS AND RIGHTS WITH SOCIAL MEDIA POSTS AND BUS STICKERS WHEN YOU DENY THEM THOSE VERY ACCOMMODATIONS AND RIGHTS? THANK YOU FOR YOUR TIME.

THANK YOU FOR YOUR PRESENTATION.

ALRIGHT, THE NEXT PERSON THAT IS SIGNED UP IS, UH, MARY STEWART MILLER.

WELL SPOKEN EVAN FAMILY, HUH? WELL SPOKEN EVANS FAMILY.

THANK YOU.

GOOD AFTERNOON BOARD.

MY NAME IS MARY STEWART MILLER.

I AM THE COMMUNITY OUTREACH LIBRARIAN FOR THE DELL VALLEY LIBRARIES.

THE DELL VALLEY LIBRARIES IS A PUBLIC LIBRARY SYSTEM SERVING DELL VALLEY.

I'M HERE TO ADVOCATE FOR WHAT WE WOULD CONSIDER A MINOR EXPANSION OF THE A DA CORRIDOR FOR METRO ACCESS.

THE DELL VALLEY LIBRARIES CURRENTLY HAVE TWO BRANCHES, NEITHER OF WHICH ARE SERVED IN ANY WAY BY CAP METRO.

UM, AS AN ASIDE, WE ARE BUILDING A NEW LIBRARY AND OUR DIRECTOR IS IN CONVERSATION WITH YOU ALL ABOUT PUTTING A LIBRARY, UM, A BUS STOP AT THAT LIBRARY.

AND FOR THAT, WE'RE VERY THANKFUL.

HOWEVER, WE WON'T BE IN THAT BUILDING FOR AT LEAST TWO YEARS.

I DON'T THINK THAT I HAVE TO CONVINCE YOU THAT THE PUBLIC LIBRARY CAN BE A LIFELINE FOR PEOPLE, ESPECIALLY IN AN AREA LIKE DELL VALLEY WHERE THERE ARE NOT A LOT OF COMMUNITY SERVICES.

I'M CURRENTLY HELPING A DELL VALLEY RESIDENT SET UP A NONPROFIT THAT IS MS. LATONYA BURRIS, WHO'S TRYING TO CALL IN.

SHE USES THE LIBRARY'S

[00:35:01]

COMPUTERS, OUR HIGH SPEED ACCESS, UM, INTERNET, OUR BOOKS.

UM, SHE'S A METRO ACCESS USER, BUT SHE CANNOT USE IT TO MEET WITH ME AT THE LIBRARY.

SHE HAS TO UBER TO THE LIBRARY AND SHE'S ON A FIXED INCOME.

WHAT WE'RE ASKING IS THAT THE PEOPLE IN DELL VALLEY WHO QUALIFY FOR A METRO ACCESS RIDE BE ABLE TO ACCESS THEIR PUBLIC LIBRARY.

THE GARFIELD BRANCH IS THREE MILES DOWN, 71 STRAIGHT SHOT FROM THE EDGE OF THE CORRIDOR AT ROSS ROAD IN 71.

SO WHAT I'M ASKING IS, WHAT WOULD IT TAKE TO ADD THAT LIBRARY AS A STOP FOR DELL VALLEY METRO ACCESS RIDERS? THANK YOU.

THANK YOU FOR PRESENTING TO THE BOARD TODAY.

THANK YOU.

UH, THE NEXT PERSON IS GALINO FERNANDEZ.

UH, GOOD AFTERNOON.

MY NAME IS CENO FERNANDEZ AND I'M HERE SPEAKING ON BEHALF OF EL CONCILIO MEXICAN AMERICAN LANDOWNERS FROM EAST AUSTIN.

AND I JUST WANT TO, UH, THANK YOU FOR THE OPPORTUNITY TO SHARE THIS SPACE, TO EDUCATE YOUR VIEWERS AND OUR COMMUNITY, UH, UPCOMING EVENTS WHERE, UH, CAP METRO AND OTHER, UH, NOT, YOU KNOW, OTHER BUSINESSES SHARE SPONSORSHIP WITH OUR ACTIVITIES.

UH, AS YOU HAVE HEARD ME BEFORE, COME AND COMING TO SPEAK TO YOU OF THE MANY PROGRAMS THAT WE HAVE IN REGARDS TO ASSISTING OUR HIGH SCHOOL INCOMING COLLEGE STUDENTS WITH SCHOLARSHIPS AND RESOURCES.

AS PART OF THAT EFFORT, UH, WE HOLD FUNDRAISERS.

AND ON FEBRUARY THE 13TH, WE'LL BE HOSTING A, UH, VALENTINE'S GALA, UH, AT THE H AND H BALLROOM WITH A NICE BEAUTIFUL MUSIC OF THE NASH HERNANDEZ ORCHESTRA.

AND ANOTHER, UH, RESOURCE FOR, FOR THIS FUNDRAISER IS TO ALSO PROVIDE FUNDING FOR MENTAL HEALTH SERVICES.

UH, MANY OF OUR YOUTH COLLEGE GOING INTO COLLEGE FACED MANY CHALLENGES ASIDE FROM, UH, THE DAY-TO-DAY LIVING AND NOW COLLEGE.

SO WE ALSO WANNA BRING THOSE, UH, RESOURCES TO, TO OUR, OUR CONSTITUENTS.

UH, MOVING FORWARD ON APRIL THE FOURTH, ON APRIL THE SIXTH, I'M SORRY, UH, IS OUR LULAC DISTRICT 12 CONVENTION.

UH, WE'LL HAVE OVER 50 DELEGATES COME IN TO, UH, ELECT THEIR EXECUTIVE BOARD, UH, FOR THE 20, THE YEAR 24.

AND THIS IS ANOTHER OPPORTUNITY THROUGH WHERE YOUR COMMUNITY ENGAGEMENT STAFF COMES OUT AND SPEAKS TO OUR MEMBERSHIP ABOUT UPCOMING, UH, EVENTS AT CAP METRO NEWS ABOUT CAP METRO AND SERVICES THAT THE, THAT Y'ALL PROVIDE.

AND, AND THEN ON MAY THE FOURTH, WE WILL HAVE WHAT WE CALL COMMITMENT DAY, WHERE WE'LL HAVE OVER, UH, 60 STUDENTS THAT WILL SIGN THEIR LETTERS, UH, UH, OF WHERE THEY'LL BE ATTENDING COLLEGE.

AND, UH, THIS, ALL OF THIS WILL BE HELD AT SOUTHWEST KEYS.

AND AGAIN, THIS IS ANOTHER OPPORTUNITY THROUGH YOUR SPONSORSHIP OF ADDRESSING OUR MEMBERSHIP ON CAP METRO ACTIVITIES.

WE DO, UH, ALWAYS, AS YOU WELL KNOW, HAVE AN ONGOING, UM, RELATIONSHIP WITH OUR COMMUNITY IN REGARDS TO VOTER REGISTRATION.

AND THE LAST ONE THAT I WANNA MENTION IS YOUR CONTINUED BUS AT, UH, SPONSORSHIP LIST FOR NATIONAL VOTER REGISTRATION DATE, WHICH IS HELD IN SEPTEMBER.

AND ALL OUR EFFORTS ARE NONPARTISAN, BUT WE'LL BE THIS BEING AN ELECTION YEAR AND A VERY IMPORTANT ONE.

UH, MANY WE HAVE SEEN AN INCREASE OF VOTER PARTICIPATION FOR OUR COMMUNITY IN PRESIDENTIAL ELECTIONS.

SO, UM, STARTING IN JUNE, WE WILL COMMENCE OUR, OUR EFFORTS AND OUR CAMPAIGN TO REGISTER AS MANY PEOPLE THAT WE CAN THAT ARE ELIGIBLE IN OUR COMMUNITY.

SO AT ALL THESE EVENTS, ONE OF THE FIRST THINGS WE ASK ARE YOU REGISTERED TO VOTE AT YOUR ADDRESS? UH, BECAUSE WE BELIEVE THAT IT'S VERY IMPORTANT THAT OUR PEOPLE ENGAGE IN THE ELECTORAL PROCESS, WHICH, UH, AT SOMETIMES ENDS UP THEM GOVERNING THEMSELVES.

SO AGAIN, THANK YOU AND APPRECIATE YOUR ONGOING RELATIONSHIP WITH COMMUNITY STAFF, UH, MS. DOTY, AND LOOK FORWARD IN CONTINUING TO WORKING WITH Y'ALL.

THANK YOU.

ALRIGHT.

THANK YOU FOR YOUR PRESENTATION TODAY.

UH, THE NEXT PERSON WHO HAS SIGNED UP IS SOPHIE TAYLOR.

SEE WHY.

[00:40:04]

ALL RIGHT, I BACK HERE.

HI, GOOD AFTERNOON.

UH, GOOD AFTERNOON.

UH, MY NAME IS REALLY SHERRY TAYLOR WITH AN I I AM ACTUALLY RUNNING FOR CONGRESS, BUT I GO BY SOPHIE 'CAUSE IT'S SHORT FOR SOPHISTICATED.

AND I HAPPEN TO BE A DOMESTIC VIOLENCE SURVIVOR.

SO I JUST GO BY SOPHIE.

UM, I, I HEARD THE COMMENTS EARLIER.

I CAME HERE TO SPEAK ABOUT A DIFFERENT THING, BUT I AM ALSO DISABLED AND I HAVE BEEN PASSED UP BY THE BUS TWICE AND DRESSED LIKE THIS.

NOT LIKE THEY DIDN'T SEE ME.

IT JUST DIDN'T DECIDE TO STOP.

I'VE ALSO BEEN, UH, DENIED FOUR TIMES BY THE DISABILITY PEOPLE BECAUSE THEY SAY WITH GLASSES I CAN SEE, BUT AS YOU SEE, I'M TALKING TO YOU WITH MY GLASS, MY EYES CLOSED BECAUSE THE LIGHTS HURT MY EYES.

I HAVE GLAUCOMA AND CATARACTS, SO IT DOESN'T ALLOW MY EYES TO BE MEASURED BY Y'ALL'S STANDARD TO BE ABLE TO RIDE Y'ALL'S BUS.

BUT ANYWAY, UH, ON A LIGHTER NOTE, UH, FEBRUARY 5TH IS THE DEADLINE.

IF YOU WANT TO PARTICIPATE IN THIS, UH, PRIMARY, UH, THAT'S NEXT MONDAY.

SO IF YOU HAPPEN TO KNOW ANYBODY WHO NEEDS TO VOTE OR MAYBE HAS CHANGED, UM, MAYBE THEY'RE IN A HOSPITAL OR MAYBE THEY'RE IN A REST HOME OR SOMEHOW, UH, THEY'RE DISABLED DIFFERENT THAN THEY WERE THE LAST TIME.

I HOPE YOU MAKE THE EFFORT TO GO GET THEM, UH, THE RIGHT FORM AT.

UM, AND I BROUGHT SOME BLANK COPIES.

OKAY.

UM, SO MY CAMPAIGN IS ABOUT EDUCATION AND I PROVIDED COPIES FOR THOSE IN THE AUDIENCE AND THOSE ON THE BOARD.

UH, I FORGOT TO SAY GOOD AFTERNOON COMMISSIONER.

GOOD AFTERNOON.

SO WE'RE TRYING TO PROMOTE UNITY AND UM, SO WE FIGURE IF EVERYBODY BECOMES UNIFIED IN EDUCATION, THEN UH, WE CAN ALL GET A JOB AND WE CAN ALL BE ABLE TO BE WHERE WE WANNA BE.

SO I'M GONNA ASK YOU TO FOLLOW ALONG.

IF YOU WOULD LIKE TO SING WITH ME, THIS IS MICHAEL JACKSON'S, WHO'S BAD, BUT I'M NOT MICHAEL JACKSON.

SO I CHANGED IT TO BECOME A GRAD, UPGRADE YOUR WEALTH.

GOTTA DO IT NOW.

IMPROVE YOUR HEALTH.

GOING TO TELL YOU HOW.

TRY ACCS CAPITAL.

IDEA FREE TUTORS HELP YOU HATCH YOUR NEW CAREERS, TEXTBOOKS AND TUITION AND FEES ARE WAIVED.

STAY POSITIVE ABOUT EXPENSES SAVED YOUR COMMUNITY.

INFLUENCE GROWS FAST WHEN YOU TAKE THE STEPS TO BECOME A GRAD.

IF THE CLASS DOES NOTHING FOR YOU OR THE TEACHER IS A BOY, GET ADVISED ON ANY WEEKDAY ABOUT PASS YOU CAN EXPLORE, BECOME A GRAD, BE GLAD, JUMP ON IT, DA DA DUH.

HELP TEACHERS BRAG, IT'S FREE, JUMP ON IT, DA DA DA.

CHILDCARE AND PHO FEES ALL WEIGHED FOR YOU.

BE ENLIGHTENED.

WATCH INFLUENCE GROW FAST WHEN YOU TAKE THE STEPS TO BECOME A GRAD.

AND I ALSO WANT TO SAY .

WELL HERE'S GO VERSE THREE.

IT'S NOT A BAD IDEA TO BE EN ENROLL FOR SCHOOL AND IT IS NOT A BAD IDEA TO ENROLL FOR CLASS.

AND YOU CAN BET TIME WILL TRAVEL FAST.

IN TWO SHORT YEARS, YOU'LL BE CERTIFIED.

AND WHETHER YOU SINK OR SWIM WELL, AT LEAST YOU TRIED.

DIDN'T SAY THERE'S NOTHING TO IT.

DIDN'T PROMISE YOU THE MOON, BUT IF YOU'LL AT LEAST GET STARTED, YOU COULD BECOME A GRAD SOON.

BECOME A GRAD.

SO WE'RE TRYING TO SAY THANK YOU CAP METRO FOR WHAT YOU DO TO MAKE IT POSITIVE FOR PEOPLE TO GET TO SCHOOL AND TO GET TO WHERE THEY NEED TO GO IF THEY ARE LIVING IN THE PASTURE.

BECAUSE WE COULDN'T HAVE MADE IT WITHOUT YOU WHEN THE COLD WEATHER HIT.

IF, UH, YOU GUYS AND STACY IN PARTICULAR WAS A SUPERVISOR AND HE WAS COMPASSIONATE AND I APPRECIATE THAT.

ALRIGHT, WELL THANK YOU FOR YOUR COMMENTS TODAY AND, AND ALSO FOR THE LYRICS.

OH, YOU APPRECIATE THAT.

ANYBODY CAN DO IT NOW.

YOU JUST WRITE THIS SONG NEXT WEEK AND WE'LL PUT YOU UP.

SO, UH, SO, UH, I DON'T THINK THAT ANYONE WOULD APPRECIATE MY SINGING AS AS MUCH AS WE APPRECIATED YOURS, BUT, UH, I WILL KEEP THAT IN MIND FOR SURE.

UM, NOW I JUST WANNA MAKE SURE, IS THERE ANYONE ELSE WHO IS, WHO IS IN THE AUDIENCE THAT WOULD LIKE TO SPEAK TO THE BOARD TODAY? ANYONE ELSE? SO MAKE SURE THE THIRD TIME, ANYONE ELSE LIKE TO SPEAK TO THE BOARD TODAY? ALRIGHT, HEARING NONE, UH, THEN WE WILL, WE WILL GO TO

[V. Advisory Committee Updates]

MS. PARRA, WHO IS GOING TO TAKE US THROUGH OUR, UM, BOARD ADVISORY COMMITTEE UPDATES.

MS. PARRA, ARE YOU, THIS IS, HI.

OH, OH, I WAS LOOKING FOR YOU.

[00:45:01]

.

ALL.

OKAY, GOOD, GOOD TO SEE YOU REMOTELY.

THANK YOU.

UH, GOOD AFTERNOON, CHAIR TRAIAN, VICE CHAIR POOL, UH, PRESIDENT AND CEO WATKINS, MEMBERS OF THE BOARD.

MY NAME IS EDNA PARRA, COMMUNITY ENGAGEMENT MANAGER AND STAFF LIAISON FOR THE ADVISORY COMMITTEES FOR CAB METRO.

AND I'M HERE TO PROVIDE JANUARY'S COMMITTEE UPDATES, UM, FOR JANUARY.

ACCESS AND CSAC CAME TOGETHER, UM, ON THE SAME DAY FOR A JOINT COMMITTEE MEETING SINCE MOST FOLKS WERE STILL OUT FOR THE HOLIDAYS IN EARLY JA JANUARY.

UM, AND THEY BOTH MET ON WEDNESDAY, JANUARY 10TH ON THE FOLLOWING ITEMS. UM, THE 2023 DEMAND RESPONSE METRICS BY CHRIS MOJICA 2023 CUSTOMER COMPLAINTS STATISTICS REPORT BY BRIAN ALEJANDRO.

UH, THEY RECEIVED AN UPDATE FROM ABOUT THE PUBLIC SAFETY ENGAGEMENT AND COMMITTEES FOR 2024, UM, FROM MYSELF AND ALSO PETER BREDEN.

AND FINALLY, CSAC HELD OFFICER ELECTIONS, UM, FACILITATED BY PETER BREDEN AND THEY FINALIZED THE ELECTIONS WITH E FROM TAYLOR RETURNING AS CHAIR AND DAVID FOSTER ALSO RETURNING AS VICE-CHAIR.

UM, SO BIG THANK YOU TO BOTH OF THEM FOR CONTINUING TO SERVE ON THE COMMITTEE.

UM, RIGHT NOW I'LL PAUSE AND, UM, WAIT FOR THE PSAC COMMITTEE UPDATE.

I'LL, I'LL PASS IT TO CHAIR HUNT FROM ACCESS COMMITTEE TO PROVIDE HIS UPDATE AND I'LL COME BACK FOR THAT.

LAST, UM, COMMITTEE UPDATE.

GOOD AFTERNOON, MEMBERS OF THE BOARD AND CHAIR AND STAFF.

I APPRECIATE BEING ABLE TO BE HERE TODAY AND, AND GIVE A, UM, UPDATE ON HOW THINGS ARE ACTUALLY WORKING.

UM, AND MS. PARA GAVE GAVE US THE, GAVE YOU THE UPDATE ON, UM, WHAT WE DID IN OUR MEETINGS.

AND I'D LIKE TO TELL YOU SOME THINGS THAT I'M EXPERIENCING AND HOW THINGS ARE GOING OUT ON THE STREET WHEN IN, IN THE REAL WORLD, SO TO SPEAK.

I WANT TO COMMEND METRO ACCESS AND SPARE.

UH, I AM AN EARLY ADOPTER OF THE APP.

IT'S GOING GREAT, SCHEDULING IT, GOING ALMOST PERFECTLY.

UH, HAVEN'T HAD ANY, WE HAD A FEW ISSUES AT THE BEGINNING, BUT IT WORKS VERY WELL.

SO I'M VERY PLEASED WITH THAT AND, AND ALL OF THAT.

I'M ALSO VERY PLEASED WITH THE, THE FAIR CAPPING THAT'S BEEN GOING ON IN METRO.

UM, BUT THERE IS AN ISSUE.

AND THE ISSUE IS, AND I'M, I'M WORKING WITH STAFF ON THIS, BUT I WANT THE BOARD TO KNOW THIS.

UM, NONE OF THE METRO ACCESS VEHICLES HAVE SCANNERS.

THIS IS IMPORTANT FOR A COUPLE OF REASONS.

NUMBER ONE, A PERSON COULD BUY A ONE-WAY METRO ACCESS TICKET AND USE IT INDEFINITELY WITHOUT HAVING TO PAY A FARE BECAUSE THE DRIVERS HAVE NO WAY TO AUTHENTICATE THEM.

SECOND OF ALL, UM, YOU DON'T GET ANY METRICS, YOU DON'T GET ANY METRICS WHEN PEOPLE USING PASSES BECAUSE YOU CAN'T, YOU CAN'T KEEP TRACK 'EM 'CAUSE THE DRIVERS CAN'T VALIDATE.

UM, THIRD, IF WE EVER WANT TO IMPLEMENT FAIR CAPPING ON METRO ACCESS, YOU'RE NOT GONNA BE ABLE TO DO IT UNLESS, UNLESS YOU ACTUALLY GET SCANNERS IN THE VEHICLES AND OF THE LIGHT RAILS.

UH, THE METRO RAIL HAS THE SCANNERS, UM, BUT UM, METRO ACCESS IS NOT, I'VE BEEN ASKING, UM, FOR THEM TO GET THIS TO HAPPEN.

AND, UM, THE PERSON THAT GIVES THE REPORT SAYS HE'LL TAKE IT BACK TO SOMEBODY.

SO I REALLY ENCOURAGE THE BOARD TO, TO ENCOURAGE THE STAFF TO GET THIS DONE SO THAT, UM, EVERYTHING CAN BE VALIDATED PROPERLY.

UM, I WOULD ALSO LIKE TO REALLY SEE, UM, METRO ACCESS BROUGHT INTO THE FAIR CAPPING SYSTEM.

UH, THAT WOULD MEAN, UH, BE SAVING A LOT OF MONEY FOR PEOPLE.

IT MIGHT SIMPLIFY THE WHOLE PROCESS FOR EVERYONE.

UM, ALSO LOOKING FORWARD, I'M GOING TO, MY WIFE AND I ARE GONNA PARTICIPATE IN THE, UM, ACALA STATION OPENING, UH, EMERGENCY, UH, SCENARIO THAT'S HAPPENING ON SUNDAY.

I'M LOOKING FORWARD TO THAT A LOT.

AND UH, ALSO, UM, I WANT ALSO WANT YOU TO KNOW THAT PICKUP IS WORKING VERY WELL.

AT LEAST NARZ ZONE.

I'VE USED IT IN TWO ZONES.

IT'S GREAT.

IT'S GIVES US FLEXIBILITY AND I APPRECIATE THAT.

SO THANK YOU FOR GIVING A CHANCE TO GIVE YOU AN UPDATE ON SOME OF THE STUFF THAT'S GOING ON ON THE STREET.

THANK YOU.

ALRIGHT, UH, MS. BARR, ANYTHING YOU'D LIKE TO ADD? UM, NO, THANK YOU SO MUCH.

CHAIR HUNT FOR BEING HERE.

UM, AND I'LL JUMP TO PSAC.

UM, SO FOR PSAC THIS MONTH, WE'RE HAVING A COMMITTEE MEETING THIS FRIDAY, FEBRUARY 2ND, UM, AT 11:30 AM AND WE'LL BE MEETING TO DISCUSS THE SUBCOMMITTEES AND THEIR TOPIC AREAS, UM, ROLES AND ALSO THE STRUCTURE OF THOSE SUBCOMMITTEES.

UM, ALSO FOR PSAP WILL BE APPOINTING BOARD MEMBER, STRATTON'S COMMITTEE MEMBER CHRISTIAN,

[00:50:01]

SHE TODAY.

UM, AND WE'LL CONTINUE WORKING WITH BOARD MEMBER ELLIS IN FEBRUARY FOR THE FINAL PSAC APPOINTMENT.

UM, THAT'S ALL THE UPDATES I HAVE FOR THE COMMITTEES TODAY.

UH, PLEASE LET ME KNOW IF YOU HAVE ANY QUESTIONS.

THANK YOU.

UH, BOARD MEMBERS, DO WE HAVE ANY QUESTIONS? ANY QUESTIONS? ANY QUESTIONS? THIRD TIME FOR POSTERITY.

UH, HEARING NONE, UH, THANK YOU.

UM, MS. POWER.

AND WE WILL MOVE

[VI. Board Committee Updates]

NOW, UH, TO OUR REGULAR BOARD MEETING UPDATES AND WE'LL START WITH OPERATIONS PLANNING AND SAFETY.

UH, CHAIR STRATTON, COULD YOU, UM, ENLIGHTEN US ON THAT BOARD COMMITTEE? YES, SIR.

THANK YOU, MR. CHAIRMAN.

THE OPERATIONS PLANNING AND SAFETY COMMITTEE MET ON WEDNESDAY, JANUARY THE 17TH AT 12:30 PM HERE IN THE ROSA PARKS BALLROOM.

THE MEETING WAS ACTUALLY CALLED TO ORDER AT 12:45 PM UH, WITH MYSELF, UH, MEMBER VELA AND VICE, UH, VICE CHAIR OF THE COMMITTEE, UH, MEMBER PAIGE ELLIS.

UH, THERE WAS NO PUBLIC COMMENT.

WE HAD, UH, THREE ACTION ITEMS, APPROVAL OF OUR MINUTES, AND THEN TWO ADDITIONAL ACTION ITEMS. ONE WAS, UH, IS GONNA BE ON OUR ACTION AGENDA FOR TODAY, WHICH IS APPROVAL OF A RESOLUTION APPROVING THE FORM TO MAKE THE FORMATION OF SUBCOMMITTEES FOR THE PUBLIC SAFETY ADVISORY COMMITTEE.

AND THE OTHER IS ON OUR CONSENT AGENDA AND ITEM INVOLVING A CONTRACT WITH WORLDWIDE TECHNOLOGY TO REPLACE NETWORK INFRASTRUCTURE TECHNOLOGY IN AN AMOUNT NOT TO EXCEED $483,500.

WE ALSO RECEIVED REPORTS, UH, FROM THE PUBLIC SAFETY ON THE PUBLIC SAFETY PROGRAM, AND FROM OUR MONTHLY OPERATION AND OUR MONTHLY OPERATIONS UPDATE.

ANY QUESTIONS? ALRIGHT.

BOARD MEMBERS.

ANY QUESTIONS? ANY QUESTIONS? THANK YOU MR. CHAIRMAN.

HEARING NONE.

THANK YOU VERY MUCH.

UH, LET'S SEE.

THE NEXT COMMITTEE IS FINANCE, AUDIT AND ADMINISTRATION.

AND CHAIR HARRIS ISN'T HERE.

SO VICE CHAIR BENGAL, WOULD YOU, UM, YES.

UPDATE US, PLEASE.

YES.

THANK YOU.

THANK YOU CHAIRMAN.

UH, THE FINANCE AUDIT ADMINISTRATION COMMITTEE MET ON WEDNESDAY, JANUARY 17TH.

MYSELF, BOARD MEMBER ROSS AND CHAIR HARRIS WERE IN ATTENDANCE.

WE TOOK ACTION BY APPROVING THE MINUTES FROM THE DECEMBER MEETING.

WE ALSO APPROVED REVISIONS TO CAP METRO'S, RESERVES AND BUDGETARY CONTINGENCIES POLICY.

WE RECEIVED TWO PRESENTATIONS, ONE IN INTERNAL AUDIT, UT INTERN FALL PROJECT UPDATE ON GREENHOUSE GASES AND ENVIRONMENTAL REPORTING.

WE ALSO HEARD A PRESENTATION ON THE UPDATE TO THE INTERNAL AUDIT FISCAL YEAR 2024 AUDIT PLAN STATUS.

THE MEETING WAS ADJOURNED AT 10:30 AM ALRIGHT, THANK YOU VERY MUCH.

UH, AND LET'S SEE, BOARD MEMBER HARRIS IS OUT TODAY.

IS THERE ANYONE ELSE THAT WOULD LIKE TO MAKE A CAMPO UPDATE OR SHALL WE, UM, TABLE IT UNTIL THE NEXT MEETING? ANY, ANY, ANY CAMPO MEMBER WANNA MAKE A PRESENTATION ABOUT WHAT HAPPENED AT THE CAMPO MEETING? I WOULD SAY LET'S POSTPONE AND DO A DOUBLE UPDATE NEXT TIME.

I COULD OPEN IT BACK UP AND, AND REVISIT OUR PREVIOUS CONVERSATIONS, BUT IT MIGHT BE BETTER FOR US TO, TO WAIT.

ALRIGHT.

UM, THE MOST APPROPRIATE AND BE MORE THOROUGH AND DIRECT.

I AGREE.

UM, IS THAT THE WILL OF THE BODY? SURE.

ALRIGHT.

ALRIGHT.

UH, SO WE WILL GO INTO THE AUSTIN TRANSIT PARTNERSHIP UPDATE, WHICH I WILL GIVE.

UH, THAT MEETING WAS HELD ON JANUARY THE 24TH.

UH, FIRST WE HAD PUBLIC COMMENT.

UH, TWO PEOPLE, UM, APPROACHED THE BOARD ABOUT THE LOCATION OF A PLANNED PARK, UH, A PARKING RIDE ON THE RIVERSIDE DRIVE AREA.

UH, THE, UH, A TP STAFF ALSO PROVIDED TWO UPDATES.

UH, UH, THE FIRST WAS ON THE, UH, NEPA ENVIRONMENTAL AND DESIGN PROCESS.

UH, AND, AND THAT INCLUDED PROVIDING A PREVIEW OF, UH, DESIGN OPTIONS THAT WILL BE REVIEWED AND DEFINED IN UPCOMING WEEKS AND MONTHS.

UH, THE FOCUS IS THE, UH, TERMINUS OF LOCATIONS TO THE NORTH AND SOUTH END OF THE LINE.

UH, STATIONS WILL OCCUR OR BE BUILT ALONG THE ALIGNMENT.

AND, UH, WHAT THEY DID WAS THEY LAID OUT NOT ONLY CONFIGURATIONS, BUT POTENTIAL LOCATIONS, UH, THAT, UH, THAT ARE ADJACENT TO, UH, LIGHT RAIL ON RIVERSIDE.

OKAY.

UH, THE ITEMS ALSO, UM, ARE BEING, ARE GOING TO BE INFORMED AND DEFINED AND GUIDED BY PUBLIC PROCESS OVER THE NEXT 45 DAYS.

AND, AND, UH, WE EXPECT TO THAT WHATEVER WE HEAR OVER THE NEXT 45 DAYS WILL CONTRIBUTE TO THE CREATION OF A DRAFT ENVIRONMENTAL IMPACT STATEMENT.

ALRIGHT.

SECOND BRIEFING ITEM WAS AN UPDATE ON ATP'S GOVERNANCE REVIEW THAT WAS CONDUCTED BY, UH, AN OUTSIDE ENTITY, I THINK ERNST AND YOUNG.

UH, THE OPPORTUNITIES FOCUSED ON ENSURING THE SUCCESS OF A TP AS A BOARD AND AS A STAFF AND HOW WE ORGANIZE AS WE MOVE FORWARD.

ALRIGHT.

UH, THE ONLY ACTION ITEM WAS THE AUTHORIZATION OF A CONTRACT FOR NE NEPA WORK OVER THE NEXT

[00:55:01]

TWO YEAR PERIOD, WHICH WAS APPROVED BY THE BOARD.

UH, THE BOARD WENT INTO EXECUTIVE SESSION TO DISCUSS PERFORMANCE REVIEW, UH, ISSUES OF THE EXECUTIVE DIRECTOR AND, AND INTERNAL AUDIT AUDITOR.

AND I SHOULDN'T SAY ISSUES, THERE WERE NOT ISSUES .

IT IS A NORMAL PROCESS THAT WE GO THROUGH ON A YEARLY BASIS.

AND, UM, SO WE TALKED ABOUT, UH, THE, THE, UH, NOT ONLY THE EXECUTIVES, THOSE TWO EXECUTIVES, BUT ALSO, UH, WHAT IS GOING ON WITH AN ONGOING LAWSUIT.

RIGHT.

UH, AS, AS, UM, LET'S SEE.

AND WE WRAP THAT UP.

AND, UH, THE NEXT THING I WANT TO DO IS, UH, EXTEND MY CONGRATULATIONS FOR, UH, THE, THAT TEAM AT A A TP, UH, ACHIEVING A CRITICAL MILESTONE.

UH, THE NOTICE OF INTENT WITH FTA, UM, LET'S SEE, WENT THROUGH THE PROCESS AND IT SIGNALS POSITIVE AND, AND, UH, AN EXCITING FORWARD PROGRESS ON THE PROJECT.

AND, UH, A TP HAS BEEN WORKING IN THE COMMUNITY AND WITH THE COMMUNITY TO DEFINE OUR WAY FORWARD.

SO, UH, IT IS, IT WAS A, UH, AN, AN EXCEPTIONAL PROCESS AND, AND, UH, AND WE ARE MOVING FORWARD IN TERMS OF THE MEETING.

UM, CEO, UH, DO WE WANT TO, IS THERE ANYTHING ELSE THAT WE NEED TO MENTION FROM THAT? I THINK THAT COVERED MUCH.

I THINK YOU GOT IT.

OKAY.

ALRIGHT.

SO, UM, LET'S SEE.

DO YOU ALL HAVE ANY QUESTIONS? ANY, ANY MORE QUESTIONS? ANY QUESTIONS? HEARING NONE, UH, THEN, UH, WE WILL

[VII. Consent Items]

CONTINUE TO THE CONSENT AGENDA.

WE'RE POSTED FOR ACTION ON THE CONSENT AGENDA, UH, FOR THREE ITEMS TODAY.

SO YOU'VE, YOU'VE ALL HAD A CHANCE TO REVIEW THESE ITEMS. IS THERE ANY ITEM ON THE CONSENT AGENDA THAT ANY BOARD MEMBER WOULD LIKE TO PULL FOR, UH, TO MOVE TO OUR ACTION AGENDA? UM, CHAIR, I'LL MOVE APPROVAL OF THE CONSENT AGENDA.

OKAY.

BOARD MEMBER POOL HAS, UH, MADE A MOTION TO APPROVE THE CONSENT AGENDA.

UH, IT IS SECONDED.

UM, LET'S SEE.

UH, ALRIGHT.

IT IS, UH, AND IT HAS BEEN SECONDED AND, UM, IS THERE ANY FURTHER DISCUSSION? BOARD MEMBER ELLIS SECONDED THAT.

OKAY.

UH, LET'S SEE.

IS THERE ANY FURTHER DISCUSSION? ANY FURTHER DISCUSSION? ANY FURTHER DISCUSSION? HEARING NONE.

ALL IN FAVOR? LET IT BE KNOWN BY SAYING AYE.

AYE.

OPPOSED? SAME SIGN.

UH, MOTION CARRIES AND, UH, THE, THE CHAIR WILL MAKE IT UNANIMOUS.

THANK YOU.

ALRIGHT.

UH, WE'LL CONTINUE TO MOVE DOWN OUR AGENDA AND TAKE UP OUR REGULAR ACTION ITEMS. WE'RE POSTED FOR FIVE ITEMS TODAY.

UH, BUT I UNDERSTAND, UH, THAT STAFF HAS PULLED ONE OF THOSE ITEMS. ITEM NUMBER TWO, WHICH IS THE APPROVAL OF A CONTRACT WITH TRA UH, TRAPEZE SOFTWARE.

IT'S BEING PULLED AND THEY'LL COME BACK TO US IN FEBRUARY.

SO NOW WE HAVE FOUR ITEMS, STARTING WITH THE APPROVAL OF THE CONTRACT FOR BIKE SHARE INFRASTRUCTURE.

MS. STANFORD, AND AS YOU'RE COMING TO THE PODIUM, I'LL READ IT INTO THE RECORD.

ACTION ITEM ONE IS

[VIII. 1. Approval of a resolution authorizing the President & CEO, or her designee, to finalize and execute a contract with PBSC Urban Solutions, Inc. for the procurement of bicycles, docks, stations, software, and related technology and infrastructure for a public bikesharing system for a term of five (5) base years following a three (3) month mobilization period and five (5), one-year options for an amount not to exceed $20,645,858. The City of Austin will own all physical hardware, while CapMetro is responsible for operating and maintaining the technology and hardware.]

APPROVAL OF A RESOLUTION AUTHORIZING THE PRESIDENT AND CEO OR HER DESIGNEE TO FINALIZE AND EXECUTE A CONTRACT WITH PBSC.

URBAN SOLUTIONS INC.

FOR PROCUREMENT OF BICYCLES, DOCKS, STATIONS, SOFTWARE AND RELATED TECHNOLOGY AND INFRASTRUCTURE FOR A PUBLIC BIKE SHARING SYSTEM FOR A TERM OF FIVE BASE YEARS FOLLOWING A THREE MONTH MOBILIZATION PERIOD.

AND FIVE, UH, ONE YEAR OPTIONS, UH, FOR AN AMOUNT NOT TO EXCEED $20,645,858.

MS. SANFORD, GOOD AFTERNOON, CHAIR TIAN, MEMBERS OF THE BOARD PRESIDENT AND CEO WATKINS.

MY NAME IS SARAH SANFORD.

I'M CURRENTLY SERVING AS OUR INTERIM VICE PRESIDENT FOR DEMAND RESPONSE AND INNOVATIVE MOBILITY.

AND I APPRECIATE YOU INTRODUCING OUR ACTION ITEM TODAY.

UM, WHICH IS AN APPROVAL FOR THE REQUEST FOR A CONTRACT WITH OUR SELECTED VENDOR, PBSC, URBAN SOLUTIONS FOR OUR METRO BIKE SOLUTION MOVING FORWARD.

UM, WE'RE HONORED TO BE HERE TODAY TO PROVIDE THIS PRESENTATION ON THIS ACTION ITEM, AND WE BELIEVE IT HEAVILY ALIGNS WITH OUR STRATEGIC GOAL OF PROVIDING A CONVENIENT, DESIRABLE, AND ACCESSIBLE OPTION FOR MOBILITY IN OUR REGION AND COMMUNITY.

AND SO, IN KEEPING WITH A COLLABORATIVE SPIRIT THAT DEFINES, UM, THE PARTNERSHIP BETWEEN OUR OPERATIONS AND OUR PLANNING TEAM, WE'RE DOING A DUAL, UH, PRESENTATION WITH PLANNING AND OPERATIONS TODAY.

UM, SO I'M GONNA TURN IT OVER TO MY COLLEAGUE NADIA, WHO'S JOINING US REMOTELY, UM, TO GET US STARTED ON THE PRESENTATION.

SURE.

HI EVERYONE.

CAN YOU HEAR ME OKAY? YES.

OKAY, GREAT.

UM, AS SARAH MENTIONED, I'M NADIA BARRERA RAMIREZ.

I AM A MANAGER IN THE PLANNING DEPARTMENT AT CAPITAL METRO, AND I AM HONORED AND EXCITED TO BE HERE TODAY TO GIVE YOU A, A QUICK BACKGROUND ON OUR BIKE SHARE SYSTEM.

SO WE'LL REVIEW, UH, THE BIKE SHARE SYSTEM, TALK

[01:00:01]

ABOUT EXISTING LOCATIONS, OUR PARTNERSHIP WITH THE CITY OF AUSTIN, OUR STRATEGIC PLAN, AND THEN SARAH'S GONNA GO INTO, UH, MORE INFORMATION ABOUT THE RECOMMENDED VENDOR, WHAT'S IN THE CONTRACT, UH, ASSOCIATED FUNDING, AND NEXT STEPS, PLEASE.

THERE, .

I MOVED THE SLIDE.

NOT YET.

IT SHOULD BE ON THE EXISTING SYSTEM.

OH, I CAN'T SEE IT.

OKAY.

WELL, I'LL I'LL JUST GO AHEAD TO IT.

I THINK I'M PEEING UP.

SO THE EXISTING, OKAY.

THE EXISTING SYSTEM, UH, WAS INSTALLED BY THE CITY OF AUSTIN IN DECEMBER OF 2012, AND IT HAD 10 STATIONS AND A HUNDRED BIKES.

AND SINCE THAT TIME, IT HAS EXPANDED TO 80 STATIONS AND 800 BIKES.

AND AS YOU CAN SEE FROM THE MAP HERE, THE SYSTEM EXTENDS ALL THE WAY NORTH OF, UH, U UNIVERSITY OF TEXAS CAMPUS DOWN SOUTH CONGRESS TO THE EAST TO RICHARD MOYA BUS PLAZA, AND THE WEST TO THE LCRA BUILDING ON LAKE AUSTIN BOULEVARD.

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