Oct 08, 2024 Austin Integrated Water Resource Planning Community Task Force

WELL, WE CAN TALK MORE ABOUT THAT.

UM, THE, UH, THE IRRIGATION SYSTEMS INSPECTION, THE PLAN INSPECTION, IT'S MY UNDERSTANDING THAT AUSTIN WATER IS GONNA START TAKING THAT ON AND HAVE STAFF PEOPLE, UM, FOR THAT.

I'M LOOKING AT YOU, KEVIN, BUT YOU CAN, THANK YOU.

THANK YOU, CHASE.

I MEAN, CURTIS, SORRY.

UH, KEVIN KLUGE, AUSTIN WATER, UH, WATER CONSERVATION MANAGER.

YES, WE ARE STARTING THE, UM, INSPECTIONS.

IRRIGATION INSPECTIONS.

UM, WE ARE EXPECTED TO GO LIVE OCTOBER 1ST.

WE'RE STILL WORKING OUT THE KINKS WITH THE PERMITTING SYSTEM AND SO FORTH.

BUT YES, WE'RE MOVING FORWARD WITH THAT.

WE ARE NOT INSPECTING PLANS, WE ARE ONLY INSPECTING THE SYSTEMS OKAY.

WHEN THEY'RE IN THE GROUND.

I THINK THAT'S REALLY GREAT BECAUSE I REMEMBER WHEN THAT LOG GOT PASSED AND AT TCQ AND, AND CITIES WERE ABLE TO, IF THEY CHOOSE TO DO THESE INSPECTIONS, AND THERE WAS A BIG EFFORT BY AUSTIN WATER TO TRAIN THE PEOPLE THAT WERE GOING TO DOING INSPECTIONS TO TRAIN THE PLUMBERS AND STUFF.

AND, AND THAT WAS A GOOD EFFORT.

BUT THERE'S TURNOVER AND THERE DIFFERENT PROGRAMS, HOUSE IN DIFFERENT PLACES AND THE CONTINUITY OF THAT.

SO I FEEL LIKE THE BEST WAY TO GET THAT, THAT, UM, THAT THAT CONTINUITY AND TO GET THAT EXPERTISE.

I'M, I'M GLAD THAT AUSTIN WATER IS GONNA BE DOING THAT IN HOUSE, UM, AND STAFFING UP TO DO THAT.

I THINK THAT'S A GOOD SOLUTION THERE.

UM, YEAH, SO I JUST WANTED TO GET CLARIFICATION ON WHAT WAS HAPPENING ON THAT.

THANK YOU, KEVIN.

BEFORE YOU LEAVE, UH, COULD YOU TALK BRIEFLY ABOUT THE, UH, TRAINING CONVERSATIONS WE'VE HAD WITH DSD ON SOIL INSPECTIONS? OH, YES, THAT WAS THE OTHER ONE.

SO, UM, UH, SOIL INSPECTIONS WERE PART OF THE LANDSCAPE TRANSFORMATION ACTIVITIES THAT WE'VE BEEN DISCUSSING OVER THE LAST YEAR OR SO, UH, WITH THE TASK FORCE.

UM, ONE OF THE IMPORTANT POINTS IF YOU'RE GONNA HAVE ALL THESE OTHER ACTIVITIES GOING FORWARD IS THAT YOU HAVE A GOOD SOIL TO HOLD THAT WATER, UM, AND HELP THE PLANTS THRIVE.

WE HAVE BEEN WORKING WITH DSD ENVIRONMENTAL INSPECTORS FOR THE LAST YEAR.

UM, THEY'VE BEEN VERY RECEPTIVE TO EXPANDING THEIR IRRIGATOR INSPECTOR TRAINING.

UM, AND THAT IS HAPPENING, UH, FOR INFILL SINGLE HOME MM-HMM, , UM, HOMES THAT ARE BEING BUILT.

UH, SO THAT SOIL DEPTH IS HAPPENING FOR THOSE.

UM, HOWEVER, WE'RE STILL TRYING TO WORK OUT HOW IT CAN BE DONE FOR SUBDIVISIONS.

THAT IS, UM, AN OUTSTANDING CHALLENGE.

UM, ALRIGHT.

UM, AND I WOULD JUST WANNA SAY TOO, UM, THANK YOU CURTIS FOR COMING.

UM, YOU KNOW, I WORKED AT A NURSERY FOR A LONG TIME.

I THINK TNLA IS, IT'S A GOOD GROUP AND, UM, HAVE WORKED WITH THEM AT THE LEGISLATURE TOO.

AND, UM, BUT I THINK WE ALSO NEED TO THINK ABOUT WHAT OUR GOAL IS, IS WE NEED TO LIVE WITHIN THE WATER THAT WE HAVE AVAILABLE IN OUR COMMUNITY.

AND WE REALLY, OUTDOOR WATERING IS A BIG PLACE THAT WE USE A LOT OF WATER.

AND SO I THINK WE NEED TO BE SUPER THOUGHTFUL IN HOW WE DEVELOP THESE TOOLS.

AND THERE'S TOOLS TO USE FOR THOSE AREAS THAT HAVE A HUNDRED ZONES AND STUFF LIKE THAT, THESE LARGE LOTS AND THE WATER USE, UM, UM, THERE'S, THERE'S THINGS AVAILABLE.

AND JUST HAVING THREE DAYS A WEEK AVAILABLE TO WATER, I, I DON'T, I DON'T KNOW HOW THAT'S GONNA BE REALLY HELPFUL, BUT, UM, SO, ALL RIGHT.

ANYTHING ELSE?

[00:10:03]

OH, YEAH.

HI VANESSA.

THANKS FOR JOINING US.

AND THEN WE ALSO HAD CHASE JOIN.

THAT'S WHY I WAS SAYING, I WAS LIKE, WHERE DID CHASE COME FROM? THERE'S A CHASE ON THE SCREEN.

UM, IS THERE ANY OTHER COMMENTS? NO.

MOVE ON, UM, TO THE APPROVAL OF THE MINUTES FROM OUR SEPTEMBER 19TH MEETING, UM, THAT WAS IN PEOPLE'S PACKETS.

COOL.

ALL RIGHT, LET'S

[APPROVAL OF MINUTES]

DO I HAVE A MOTION TO APPROVE THE MINUTES? I'LL MAKE A MOTION.

MADELINE, DO I HAVE A SECOND? YOU WEREN'T THERE? UH OH.

SOMEONE ON GREEN'S GONNA NEED TO RAISE THEIR HAND.

SARAH.

ALRIGHT, ANY DISCUSSION? ALL IN FAVOR? UM, THE, THE MINUTES ARE APPROVED.

UH, WE LEARNED AT THE LAST MEETING THAT YOU DON'T HAVE TO BE PRESENT AT THE PREVIOUS MEETING TO APPROVE THE MINUTES.

MOVE ON TO THE LONG AWAITED, MUCH ANTICIPATED WATER DISTRIBUTION SYSTEM, WATER LOSS REPORT.

YEAH, HOW ABOUT THAT? I APPROVE.

ALRIGHT, .

ALWAYS LEARNING.

OKAY, LET'S

[2. Presentation on water distribution system water loss report]

WHO'S, UH, WE GOT? OKAY.

ANDREW'S HERE.

EVERYONE HAS A COPY OF THE REPORT TO AFTERNOON TASK FORCE MEMBERS.

UH, MY NAME'S MATT CULLEN.

I'M THE DIVISION MANAGER OF PIPELINE ENGINEERING AND OPERATIONS SUPPORT, UH, AT AUSTIN WATER.

BUT AT THIS POINT, UH, I'M GONNA TURN IT OVER TO ANDREW CHASTAIN, HALLEY WITH BLACK AND VEATCH.

UH, HE LED BLACK AND VEATCH'S WORK IN PREPARING THIS REPORT.

SO WITH THAT, I'LL HAND IT OVER TO ANDREW.

THANKS, MATT.

GOOD AFTERNOON.

TASK FORCE MEMBERS, EVERYBODY, UM, IN THE AUDIENCE AS WELL.

SO, ANDREW CHASTAIN, HOWLEY, UM, I'M GONNA BE PROVIDING A PRESENTATION ON, ON THE PROGRAM.

UM, IT'S A PLEASURE TO BE HERE.

UM, IT'S, UM, YOU KNOW, I'M, I'M ALWAYS INTERESTED IN HAVING CONVERSATION ABOUT WATER LOSS, UM, THE EASE OF IT, THE COMPLEXITY OF IT, BUT I'M LOOKING FORWARD TO THAT AS WELL.

JUST A TINY BIT OF BACKGROUND.

ALSO, AS MATT MENTIONED, I DO MANAGE BLACK AND VEATCH'S, UM, BUSINESS AREA WITHIN WATER LOSS.

UM, AND, UH, I'VE HAD THE PRIVILEGE, UM, TO ANALYZE THE, UH, TEXAS STATE DATA ALL THE WAY FROM THE BEGINNING BACK IN, UH, 2005, UM, WHEN AUDITING BECAME, UH, THAT THIS TYPE OF AUDITING BECAME, UM, PART OF THE PUZZLE.

UM, SO THIS IS NOT BRAND NEW, BUT IT'S, YOU KNOW, I'M JUST TRYING TO PLACE INTO THE, UH, INTO THE CONVERSATION HERE.

IT'S COMPLICATED.

SO, UM, OTHERWISE IT WOULD, YOU KNOW, ALL HAVE BEEN ADDRESSED NOW.

AND EVERY UTILITY I HAD A LOOK AT, UM, UH, DATA FROM ALMOST 2000 UTILITIES IN THE STATE OF TEXAS OVER THAT TIME, TIME PERIOD.

SO I'M HOPEFUL WE CAN BRING SOME OF THAT FORWARD HERE AS WELL.

UM, BUT YEAH, MORE THAN I'LL GO THROUGH THE PRESENTATION.

I, UH, I'LL, FORGIVE ME IN TERMS OF THE CONVERSATIONAL SIDE OF THINGS, IF ANYBODY WANTS TO JUMP IN, IF THAT'S PART OF THE PROCESS, I'M MORE THAN HAPPY TO ANSWER QUESTIONS AS WE GO ALONG.

UH, BUT YES, UM, THAT'S A, A LITTLE PREAMBLE.

HAPPY TO START WITH THE PRESENTATION, ANDREW.

SO LOOKING THROUGH THE PACKET IT SENT, LOOKS LIKE YOU'RE GONNA MAKE A PRESENTATION THAT'S BASED ON THIS REPORT, CORRECT.

AND AUSTIN WATER'S GONNA FOLLOW UP AFTERWARDS WITH A, ANOTHER PRESENTATION, IS THAT CORRECT? YEAH, I SHOULD HAVE MENTIONED THAT.

ESSENTIALLY, UH, UM, ANDREW WILL BE GOING OVER WHAT THEY FOUND AND I'LL BE TALKING ABOUT HOW WE'RE GONNA IMPLEMENT THE RECORD.

OKAY, SUPER.

THANKS, JEFF.

OKAY, LET'S SEE IF THIS, IT LOOKS AS THOUGH IT'S NOT GONNA REACH ALL OVER THE, YEAH, THANKS.

APPARENT LOSSES, AND REAL LOSSES.

SO, UM, LET'S GO FULL CIRCLE RIGHT IN THE BEGINNING.

SO THIS IS, UH, OBVIOUSLY SOME OF THE, UM, THE MAIN, UM, CHAPTER ITEMS, UH, WITHIN THE REPORTS ON THE LEFT.

UH, SO OBVIOUSLY WE CAN GO THROUGH EACH AND WE'LL, WE'LL COVER A FEW OF THOSE ITEMS AS WE GO THROUGH.

I'M GONNA TRY AND OBVIOUSLY FOCUS ON THE, THE MOST IMPORTANT ONES AS WE SEE IT.

UH, ON THE, IN THE BOTTOM RIGHT THERE IS THE, THE GRAPHIC.

THAT'S A VERY, A SIMPLISTIC, UH, UH, WATER AUDIT METHODOLOGY GOING FROM THE PRODUCTION, THE SYSTEM INPUTS FROM THE PRODUCTION METERS ALL THE WAY TO THE, THE, THE USES OF WATER AND THE WATER LOSSES AS WELL.

SO THE AUTHORIZED CONSUMPTION, UH, THE, UH, THE TWO TYPES OF LOSSES,

[00:15:01]

I'LL JUST VERY BRIEFLY MENTION THOSE.

AND THEN THE, UH, OTHER UNBUILD AUTHORIZED, UH, USES.

SO THERE'S THREE PIECES OF NON-REVENUE WATER HERE.

UM, WE'RE OBVIOUSLY, WE'RE FOCUSED ON THE WATER LOSS, AND IN SOME RESPECTS WITH RESPECT TO THE, UM, THE DROPS OF WATER, THE PHYSICAL DROPS OF WATER, WE'RE FOCUSED ON REAL LOSS, YOU KNOW, THE LEAKAGE SIDE OF THINGS.

SO LET'S JUST TOUCH THAT FIRST.

SO REAL LOSS IS LEAKAGE PRIMARILY, BUT IT ALSO INCLUDES STORAGE OVERFLOWS.

SO YOU'VE GOT, YOU KNOW, IT'S A VERY, VERY MINOR PORTION IS STORAGE OVERFLOW.

SO WE'RE GONNA CONCENTRATE ON LEAKAGE, BUT IT IS THERE AS WELL.

AND YOU, YOU KNOW, SOMETIMES THINGS HAPPEN AND, AND THAT CAN CONNECT WITH RESPECT TO THE APPARENT LOSSES.

THERE ARE THREE TYPES.

THERE ARE, UM, METER INACCURACIES, WHICH WE'LL TALK ABOUT IN A BIG WAY.

UH, THERE'S SYSTEMATIC DATA HANDLING ERRORS.

SO THAT'S IN EVERYTHING FROM WHEN THE CUSTOMER, YOU KNOW, UM, UH, THE, THE, THE METER IS READ TO THE CUSTOMER RECEIVING THE BILL AND A, A FEW OTHER THINGS IN BETWEEN.

AND THEN THERE'S UNAUTHORIZED CONSUMPTION, WHICH IS THEFT OF SERVICE IN OTHER, UH, IN OTHER CONNECTIVITY.

UM, YOU KNOW, PEOPLE, UM, YOU KNOW, STRAIGHT PIPES, UM, BYPASSES THAT ARE OPEN, SOME ACCIDENTAL, SOME INTENTIONAL.

BUT, UH, BUT WE'RE NOT GONNA FOCUS ON, UH, ON THAT HERE.

WE'RE GONNA FOCUS ON THE, UH, ON THE, UM, THE METER INACCURACIES AS WE GO THROUGH THIS.

YOU KNOW, THERE'S, THERE'S OTHER PIECES OF THE PUZZLE THERE AS WELL.

UM, AND THEN RIGHT UP IN THE TOP CORNER, WE'LL COME BACK TO THIS RIGHT AT THE END AS WELL, YOU KNOW, WHERE ARE WE TODAY? AND WELL, I SAY I, I SHOULD PROBABLY, IT'S, IT'S NOT TODAY.

THIS IS THE 2022 CALENDAR YEAR AUDIT THAT, UM, THE DATA IS COMING FROM.

AND I'LL TRY TO CONNECT A FEW DOTS AS WE GO ALONG AS WELL, ABOUT WHAT'S BEING DONE AND WHAT'S BEING DONE IN THAT INTERVENING PERIOD BETWEEN, YOU KNOW, THE 22 AUDIT FINISHING AND, AND, AND TODAY ALSO TO GIVE EVERYBODY A LITTLE FLAVOR THERE ALSO.

BUT THERE'S, THERE'S REALLY THREE, THERE'S THREE, UM, UH, KPIS WITH RESPECT TO THE OVERALL, UH, SYSTEM PERFORMANCE.

AND THEN THERE'S ONE RELATED TO THE DATA VALIDITY.

AND YOU'RE GONNA HEAR ME TALK ABOUT DATA MANY, MANY TIMES THROUGHOUT THIS.

SO LET'S JUST ACTUALLY START THERE.

SO LET'S START THE DATA VALIDITY.

SO THE AUDIT PROCESS HAS, DEPENDING ON THE UTILITY, UP TO 20 DIFFERENT, UH, DATA SETS THAT GO INTO THE AUDIT.

AND EACH OF THOSE HAS A VALIDITY, YOU KNOW, HOW GOOD IS THE DATA FROM, WE GUESS, THROUGH TO WE MAKE SURE IT AND MONITOR IT AND MANAGE IT AND AUDIT IT, UM, MANY, MANY TIMES.

AND SO, AS YOU CAN IMAGINE, THE HIGHER SCORE IN THIS, IN THIS SITUATION MEANS THAT, THAT, THAT LAST, THAT THE LATTER OF THOSE TWO IS BEING DONE AS, AS ACTIVELY AS POSSIBLE.

AND, YOU KNOW, WE, YOU'LL SEE A NUMBER OF SOP UM, CONVERSATIONS AS WE GO, UH, AS WE GET INTO THE RECOMMENDATIONS.

AND SO, YOU KNOW, THAT'S SORT OF TO GET US A LITTLE BIT UP THE, UP THE CHAIN WITH RESPECT TO THE, THE DATA VALIDITY.

UM, WITH RESPECT TO THE REAL LOSS, LET'S GO BACK TO THAT.

REMEMBER, THAT'S THE INDIVIDUAL MOLECULES OF WATER THAT WE'RE LOSING.

UM, AND SO WE'RE, WE'RE LOOKING AT TWO METRICS THERE.

YOU'VE TALKED ABOUT ILI IN THE PAST, AND I KNOW THERE'S CONVERSATION ABOUT THAT.

WE'LL PROBABLY GET INTO THAT AS WE GO THROUGH.

BUT YES, THE 2022 AUDIT WAS SUGGESTING THAT THAT INFRASTRUCTURE LEAKAGE INDEX, WHICH IS, UM, IT'S GOT INFORMATION ABOUT, IT'S PRESSURE DEPENDENT.

YOU'VE GOT, UM, SERVICE LINE AND, UH, MAIN LINE, UH, CONTRIBUTORS TO TRY AND WORK OUT WHAT'S THE MINIMUM, UH, LEAKAGE YOU COULD HAVE IN THE SYSTEM WITH YOUR SYSTEM PRESSURE.

SO THIS IS A, UM, YOU KNOW, A, A TOTALLY OPTIMIZED SYSTEM WOULD BE A ILI OF ONE.

AND SO THIS IS, YOU KNOW, UH, FOR 4.1, AS OF 2020, WE'RE TRYING TO GET, MOVE THAT GOAL TO, TO 3.0.

AND WE CAN, UH, WE CAN TALK ABOUT THAT AS WE GO THROUGH AS WELL.

UM, THERE'S, IT'S SLIGHTLY EASIER TO UNDERSTAND, UH, METRIC, UH, AS WE BELIEVE IT.

UH, YOU KNOW, OBVIOUSLY FEEDBACK IS ALWAYS IMPORTANT HERE IS THE REAL LOSS IN GALLONS PER CONNECTION PER DAY.

AND THAT DOESN'T MEAN IT'S LOST AT THE CONNECTION, IT'S LOST SOMEWHERE BETWEEN THE PRODUCTION METERING INTO THE DISTRIBUTION SYSTEM AND THE CUSTOMER RECEIVING IT.

UM, BUT YEAH, OBVIOUSLY, UM, 75 IS WHAT IT CAME OUT AS IN, IN 2022.

AND WE'RE LOOKING TO GET THAT REDUCED BY ABOUT 20 GALLONS PER CONNECTION PER DAY, AND OBVIOUSLY GO FORWARD FROM THERE AS WELL.

AND THEN THE APPARENT LOSS.

SO AGAIN, THE METER ERRORS IN, IN MOSTLY BUT SYSTEMATIC DATA HANDLING ERRORS AND UNAUTHORIZED CONSUMPTION AS WELL.

AND THAT'S A FAIRLY MAJOR, UH, REDUCTION.

UM, UM, IN TERMS OF NUMBERS, UM, YOU KNOW, 10 GALLONS PER CONNECTION PER DAY.

WE'RE TRYING TO MOVE THAT DOWN THERE.

SO, YEAH, I, I'M GONNA HAVE TO BE A LITTLE CAREFUL NOT TO KEEP ON SPINNING OUT.

[00:20:01]

SO LET'S, YOU KNOW, WE COULD SPEND TWO HOURS JUST ANDREW TALKING.

LET'S NOT DO THAT.

SO LET ME JUMP TO THE GO AHEAD.

ABSOLUTELY, JIM.

UM, SO THIS CHART THAT'S IN HERE, I'VE BEEN LIKE LOOKING AT SOME OF THE OTHER MATERIALS WE HAVE AND MAYBE WE'RE GETTING A NEW VERSION OF THE WATER CONSERVATION PLAN WITH NEW DATA.

BUT, UM, I MEAN, I'VE SAID IT BEFORE, BUT, AND I KNOW THAT AUSTIN WATER LIKES ILI, BUT UM, I DON'T LOVE IT AS A METRIC 'CAUSE NOBODY CAN UNDERSTAND IT.

I MEAN, YOU CAN, ANDREW, OTHER PEOPLE CAN SURE , BUT THIS IS A REPORT THAT'S GONNA GO TO THE PUBLIC THAT'S GONNA GO TO OUR DECISION MAKERS.

IT'S NOT, UM, A GREAT METRIC FOR THAT.

AND, AND, AND THE WATER DEVELOPMENT BOARD IS MOVING AWAY FROM I I AS A METRIC AS WELL.

UM, AND, UM, BUT SO MOVING BEYOND THAT, BUT THE REAL LOSS AND THE APPARENT LOSS, UM, IS, YOU KNOW, YOU'RE DOING GALLONS PER CONNECTION PER DAY.

MM-HMM, , WHAT WE HAVE IN THE WATER CONSERVATION PLAN HERE IS GALLONS PER CAPITA PER DAY.

SO IT'S VERY HARD FOR THE TASK FORCE TO RECONCILE THESE.

BUT ALSO THIS IS 93 GALLONS PER CONNECTION, PER DAY TOTAL WATER LOSS, WHICH IS CRAZY, CRAZY HIGH.

UM, UM, BUT THAT'S WHY WE'RE ALL HERE IS TO, TO ADDRESS THAT, UM, YOU KNOW, THE STATEWIDE AVERAGE, DEPENDING ON WHAT YOU LOOK AT IS LIKE IN THE FIFTIES.

UM, SO THIS IS QUITE A, QUITE A BIT HIGHER, BUT EVERY UTILITY IS DIFFERENT.

AND, AND I MEAN, BUT, BUT THAT'S PRETTY ASTOUNDING.

BUT I DO THINK WE NEED TO, UM, THINK ABOUT THE METRICS THAT WE'RE USING, UM, GALLONS PER CONNECTION PER DAY, GALLONS PER CAPITA PER DAY.

UM, I THINK GALLONS PER CONNECTION PER DAY IS, IS THE MOST COMMON.

UM, BUT I THINK HOWEVER WE EXPRESS THAT WE NEED SOMETHING IN ADDITION TO ILI.

UM, AND THEN JUST THINKING ABOUT COMPARING THIS AND MAYBE LATER ON IN THE REPORT, UM, AND THE PRESENTATIONS, Y'ALL ARE GONNA DO THAT, BUT COMPARING THIS LIKE, YOU KNOW, RECONCILING THAT WITH THE WATER CONSERVATION PLAN NEEDS TO, NEEDS TO BE DONE, THESE NUMBERS ARE QUITE A BIT DIFFERENT.

ABSOLUTELY.

YEAH, GO AHEAD RALPH.

AND THEN, UH, I ACTUALLY LIKE ILI, BUT, BUT I ALSO UNDERSTAND WHAT YOU'RE SAYING.

NOBODY, OR I SHOULDN'T SAY NOBODY, VERY FEW PEOPLE UNDERSTAND WHAT THAT MEANS.

NO, I LIKE IT.

'CAUSE UH, I LIKE IT 'CAUSE IT, IT HELPS TO PUT THE LOSS, I GUESS, IN THE PERSPECTIVE OF WHAT'S GOING ON WITH WATER RESOURCES AND THE COSTS.

'CAUSE IT'S LIKE, WE DON'T WANT TO PAY WATER BILLS THAT HAVE NO WATER LOSS.

UM, YOU KNOW, THOSE ARE PROBABLY HOUSE PAYMENT LEVEL WATER BILLS.

I DON'T KNOW.

UM, THERE'S, THERE'S PRETTY MUCH ALWAYS GONNA BE LEAKS, BUT THREE MEANS SOMETHING, RIGHT? UM, IT'S, IT'S THE WHAT TOP END OF A KIND OF WATER RESTRICTED, UM, DROUGHT, DROUGHT PRONE AREA, UM, I GUESS FROM ONE TO THREE, YOU KNOW, AND THEN, YOU KNOW, UTILITIES MIGHT GO MUCH HIGHER IF IT'S LIKE REALLY EASY TO GET, GET NEW WATER.

UM, AND THE COST OF THAT WATER IS INEXPENSIVE.

IN OTHER WORDS, THEN, THEN YOU'RE INVESTING LIKE A LOT OF MONEY IN SOLVING, IN SOLVING WATER LOSS ISSUES, UM, WHILE IT'S REALLY EASY TO GET TO GET NEW WATER.

BUT I JUST WANTED TO NOTE THAT THAT THREE IS DOES HAVE SOME SIGNIFICANCE.

IT DOES IN THE, IN THE WORLDWIDE COMMUNITY AS WELL.

AND SO THERE'S, THERE'S DIFFERENT BANDS AS YOU ALLUDE TO DIFFERENT, UH, BUCKETS.

A LOT ABOUT WATER LOSS IN OUR COMMUNITY THROUGH EDUCATION AND THROUGH LIKE METRICS THAT, THAT ALL THE PEOPLE THAT ARE STEWARDS OF WATER IN OUR COMMUNITY THROUGH, THROUGH HOW WE EACH PERSONALLY USE WATER, UM, THAT, THAT THESE ARE, THAT THE GALLONS PER CONNECTION PER DAY OR PER CAPITA ARE MORE MEANINGFUL AND WITH EDUCATION, YOU KNOW, SO THAT THEY'RE NOT GOING FREAKING OUT GOING, WOW, WE HAVE 20 GALLONS PER CONNECTION PER DAY.

AND SO, UH, YOU'RE, THERE'S A, OBVIOUSLY EVERYBODY STRIVES FOR ONE.

IT'S REALLY, REALLY TOUGH TO GET THERE IF YOU'RE A VERY SMALL UTILITY THAT YOU'VE GOT ALL THE, UH, ALL THE PIPES ABOVE GROUND, YOU KNOW, YOU MIGHT HAVE A DECENT CHANCE OF DOING IT, BUT YOU KNOW, THERE ARE, THAT'S A LITTLE UNFAIR.

THERE'S SOME UTILITIES, SMALLER UTILITIES THAT CAN GET PRETTY CLOSE, BUT THERE'S, THERE'S VERY FEW, IF ANY OF THE LARGE UTILITIES THAT GET ANYWHERE NEAR THAT.

AND, AND AS YOU SAY, UH, THE ONE TO THREE IS THE, UH, IS THE PREFERRED BAND TO BE IN.

AND SO THAT'S ONE OF THE REASONS WHY WE'VE USED THE THREE AS THE SORT OF THE MARKER HERE, BECAUSE THEN YOU MOVE INTO THE, UH, THE HIGHER ECHELON OF, UH, OF UTILITIES.

THERE'S PLENTY WELL ABOVE FOUR AS YOU CAN PROBABLY IMAGINE.

BUT THERE'S ENOUGH BELOW THREE AS WELL TO, TO GUIDE YOU INTO THAT.

AND I'LL JUST MAYBE ADD ONE LITTLE THING TO YOUR, YOUR POINT, IT IS PRESSURE DEPENDENT AND THAT'S ONE OF THE DIFFERENT THINGS THAT, THAT'S THE BIG DIFFERENCE HERE.

UM, YOU KNOW, DIFFERENT UTILITIES HAVE DIFFERENT PRESSURIZED SYSTEMS BECAUSE OF ALL THE REASONS THAT YOU'VE GOT, UM, TO HAVE PRESSURE IN YOUR SYSTEM AND THE TOPOGRAPHY AND, AND, AND, AND SO THIS DOES BRING THAT INTO, INTO PLAY WITH RESPECT TO THAT.

THAT'S WHERE I, I REALLY COMES INTO IT.

SO, WELL, UM, SARAH, I SEE YOU, UM, YOU'RE UP NEXT.

I JUST WANNA REPLY TO ROBERT ON ONE THING, AND ROBERT, I I DO LIKE, YEAH, FOR A ILI OF ONE, YOU KNOW, THE, I'M NOT, I'M NOT SAYING WE NEED TO GO TO THAT, AND I SEE WHAT YOU'RE SAYING ABOUT, YOU KNOW, PAYING THE RATES ASSOCIATED WITH THAT.

BUT I ALSO THINK THAT, UM, WE CAN COMMUNICATE

[00:25:01]

LIKE, I WOULD THINK, OKAY, THAT'S PROBABLY PRETTY GOOD, BUT THERE NEEDS TO BE EDUCATION AROUND IT.

SO LIKE, WE DON'T WANNA OBFUSCATE, AND I'M NOT SAYING THAT WE ARE, BUT THIS INFORMATION BECAUSE WE DON'T TRUST PEOPLE TO BE ABLE TO UNDERSTAND IT.

I'M NOT SAYING THAT YOU SAID THAT AT ALL, BUT, UM, NO, I, I, I AGREE.

AND IN FACT, THE, YOU KNOW, THE, THE BIG STUDY STATEWIDE STUDY THAT CAME OUT, WHAT LAST YEAR, UM, AND, AND SHOWING THAT LOSS ON A PER CONNECTION BASIS, WHICH I HADN'T SEEN BEFORE.

IT WAS RATHER SHOCKING.

I MEAN, TO SEE THAT AMOUNT OF WATER LOSS ON A PER CONNECTION BASIS.

BUT I, AND I GUESS MAYBE MY MAIN POINT TOO IS LIKE, FOLKS JUST NEED TO UNDERSTAND THAT, THAT EVEN WITH INFRASTRUCTURE LEAKAGE INDEX OF ONE, THAT'S WHAT, THAT'S REAL LOSSES EQUAL TO UNAVOIDABLE LOSSES.

SO THERE'S STILL, THERE'S STILL WATER LOSSES.

I MEAN, IMAGINE IF WE HAD PUT THAT REPORT OUT, THAT STATEWIDE REPORT WITH IIS INSTEAD OF GALLONS PER CONNECTION PER DAY WATER.

I'VE LOVED IT PERSONALLY.

, THERE WOULD NOT HAVE BEEN, THERE WOULD NOT HAVE BEEN ANY INTEREST BY PEOPLE IN THE LEGISLATURE.

OH YEAH.

I'M NOT ARGUING WITH YOU THOUGH.

UM, SARAH, YOU HAD A QUESTION.

I JUST WANNA SAY THANKS TO JENNIFER AND ROBERT FOR THESE COMMENTS.

THEY'RE VERY HELPFUL.

UM, I THINK THAT IN THE REPORT THERE COULD BE A LITTLE BETTER EXPLANATION OF ILI, IT'S VERY SHORT.

SO IF IT'S A MORE COMPLICATED, HARDER THING FOR PEOPLE TO UNDERSTAND, THAT MIGHT BE HELPFUL.

UM, AND THEN I JUST WANTED TO SECOND WHAT JENNIFER SAID IN TERMS OF METRICS AND FOR US TO BE ABLE, THIS IS A VERY IMPORTANT PART OF THE WATER CONSERVATION PLAN AND THE GOALS.

AND SO WE DO NEED TO BE ABLE TO UNDERSTAND HOW IT FITS IN WITHIN THE METRICS THAT ARE BEING USED IN THAT REPORT.

SO YOU GUYS PICK, YOU KNOW, BUT LIKE, LET'S, LET'S DO, TRY TO FIGURE OUT A WAY AUSTIN WATER CAN GIVE IT TO US CONSISTENT ACROSS THE TWO REPORTS.

JUST WANTED A SECOND THAT, THANKS JENNIFER.

ALRIGHT, THANKS ANDREW.

LET'S SEE IF WE CAN MOVE THROUGH YOUR MATERIAL SO THAT WE HAVE, 'CAUSE I THINK WE'RE GONNA HAVE LOTS OF DISCUSSION AT THE END, AND I WOULD LIKE TO, FOR EVERYBODY TO HAVE THE FACTS THAT ARE IN YOUR REPORT AS WELL AS MATT'S IMPLEMENTATION PLAN.

PERFECT, THANKS.

SO LET'S GO ONTO THE NEXT SLIDE, IF WE MAY.

SO THIS IS WHY WE'RE HERE.

SO, UM, YOU KNOW, THIS IS WHY, UM, THE STAFF HAVE BEEN ACTIVELY WORKING ON THIS FOR THE YEARS THAT I MENTIONED.

UH, BUT STILL THERE'S, YOU KNOW, UH, AS EVERYBODY HAS SEEN AND, AND KNOWS NOW, YOU KNOW, THERE'S BEEN A STEADY CLIMB IN THE OVERALL VOLUME OF, OF NON-REVENUE WATER.

AND AGAIN, THAT'S THE WATER LOSS COMPONENTS AND THE AUTHORIZED UNBUILD CONSUMPTION AS WELL, WHICH IS A FAIRLY MI MINOR PORTION IN THIS.

BUT THAT'S A COMPONENT ALSO.

SO, YEAH, UH, WE'VE BEEN CLIMBING THROUGH 2022, A LITTLE BIT OF WOBBLE HERE AND THERE, BUT YEAH, THAT'S WHY WE'RE HERE.

UM, YOU CAN SEE SOME OF THE OTHER INFORMATION AS WELL THERE.

BUT, UM, LET'S MOVE TO THE NEXT SLIDE, PLEASE, EMILY.

WAS DEVELOPED TO HELP MANAGE AND, UM, AND PRESENT ALL THIS INFORMATION.

AND SO WE'LL SORT OF CUT INTO THE CHASE ON SOME OF THESE ITEMS, UM, AS WELL.

SO THIS IS SOME OF THE OUTPUTS ALSO.

SO COMPONENT ANALYSIS LOOKS AT THE, UM, SO THE AUDIT IS WHAT WE WERE JUST TALKING ABOUT THERE, AND THERE'S OTHER PIECES OF THAT.

THEN THERE'S A COMPONENT ANALYSIS, WHICH LOOKS AT THE MAIN BREAKS AND THE SERVICE LINE BREAKS AND THE LEAKS AND, UH, AND VALVE, UM, LEAKS AND THINGS LIKE THAT AS WELL.

AND SO THAT'S A SORT OF A SEPARATE ANALYSIS TO TRY AND, UH, SEE, UM, A, A SECOND WAY OF DOING THINGS.

THERE'S A THIRD WAY WHERE YOU CAN ACTUALLY DO WHAT THEY CALL BOTTOM UP, BUT THAT WASN'T DONE AS PART OF THIS PROCESS.

EVEN THOSE ARE RECOMMENDATIONS FOR THAT.

BUT THIS IS THAT SECOND COMPONENT ANALYSIS, AND I THINK IT'S, IT, YOU KNOW, WHAT THIS SHOWS IS, YOU KNOW, UM, SO AUSTIN WATERS ARE THE ORANGE BARS JUST TO MAKE SURE THAT WE'RE ALL ALIGNED.

UH, MAIN'S FAILURE FREQUENCY ON THE LEFT AND SERVICE CONNECTION, FAILURE FREQUENCY ON THE RIGHT.

AND, YOU KNOW, IT'S FAIRLY OBVIOUS, BUT THE, THE FAILURE FREQUENCY ON THE MAINS LOOKS TO IS REPORTED AS LOWER, UH, THAN THE OPTIMIZED SYSTEMS. AND THERE'S A LOT OF CONVERSATION ABOUT THAT.

AND THEN THE SERVICE CONNECTION FAILURE FREQUENCY IS, IS HIGHER, UH, THAN THE OPTIMIZED FREQUENCY WITHIN THE, UH, UH, WITHIN THE DATABASE.

THIS COMES FROM A, UH, A WATER, UM, RESEARCH FOUNDATION PROJECT THAT WAS CONDUCTED A NUMBER OF YEARS AGO.

AND THERE'S A SPREADSHEET THAT

[00:30:01]

SO THIS COMES DIRECTLY OUT OF THAT, OUT OF THAT SOFTWARE.

SO THAT'S SORT OF JUST KEEP THAT IN THE MIND.

THE MAIN BREAKS ARE SHOWING LESS, UM, THAN OPTIMIZED.

THE SERVICE CONNECTIONS ARE SHOWING HIGHER THAN OPTIMIZED.

SO I'M GONNA DO THE NEXT TWO SLIDES, WHICH ARE GONNA BE ON THE ONGOING EFFORTS.

'CAUSE I WANT TO CONNECT TO A COUPLE OF DOTS HERE AS WELL.

SO, UM, LEAK DETECTION, THAT'S, YOU KNOW, A BIG FOCUS HERE.

OF COURSE, WE WANT TO REDUCE THE AMOUNT OF LEAKAGE, REAL LOSS IN THE SYSTEM.

UH, AND YOU KNOW, AUSTIN, LET'S JUST PUT IT, UH, YOU KNOW, LAY IT OUT THERE.

AUSTIN'S BEEN PRETTY ACTIVE IN THIS AREA IN COMPARISON TO PEER UTILITIES.

SO YOU HAVE, UM, YOU KNOW, INTERNAL STAFF AND EXTERNAL CONTRACTOR THAT HAVE BEEN, HAS BEEN WORKING FOR, UH, OVER A DECADE ON THE, ON THE SYSTEM.

UH, WE'LL GET TO SOME THINGS THAT CAN BE IMPROVED BEFORE WE FINISH, BUT, UH, BUT YEAH, THAT'S BEEN ACTIVE.

WE'RE LOOKING AT THAT.

UH, THERE'S FOUR, UM, ARROWS ON THAT.

UH, WHAT WERE THE COMPONENTS OF, OF, OF REAL LOSS ON THE LEFT THERE.

AND WE'RE FOCUSED IN THIS WITH ACTIVE LEAKAGE CONTROL.

YOU CAN SEE THERE'S PRESSURE MANAGEMENT THERE, SPEED OF QUALITY OF REPAIRS, PIPELINE REPLACEMENT, ASSET MANAGEMENT AS WELL.

BUT THIS PIECE IS RELATED TO ACTIVE LEAKAGE CONTROL.

THERE'S ONE OF YOUR STAFF MEMBERS ON THE RIGHT.

THERE'S ONE OF THE, UM, UH, THE CONTRACTORS ON THE LEFT.

AND THERE'S PLENTY OF THINGS THAT CAN BE IMPROVED HERE.

YEAH, LET'S JUST START THERE.

BUT, UM, YEAH, IT'S BEEN ACTIVE AND ONGOING AND IT'S, IT'S MOVING THINGS AROUND.

IT'S ORGANIZING, UH, THE STRATEGY AND THE OPERATIONAL, UH, STANDARDS, UH, THAT'S HERE, THAT YOU'VE ABSOLUTELY GOT WORK HAPPENING.

MAYBE YOU WANT IT TO BE EXPANDED, THAT'S ANOTHER CONVERSATION AS WELL.

BUT YEAH, IT'S ACTIVELY HAPPENING.

LET'S GO TO THE NEXT SLIDE, PLEASE.

AND THEN ON THE, UM, METERING ACCURACY, IF YOU REMEMBER, THAT'S PART OF THE APPARENT LOSS SIDE OF THINGS.

THE METER INACCURACY AS IT'S CLASSED, BUT THE ACCURACY OF THE METERING SYSTEMS. AND YOU DID, UM, YOU KNOW, THE, THERE WAS A STUDY DONE, UH, INTERNALLY IN 2019, UH, TRYING TO GET TO GRIPS WITH THE ACCURACY OF THE CUSTOMER METERS HERE, WE'RE GONNA TALK ABOUT THE PRODUCTION METERS IN A LITTLE WHILE.

UH, BUT YEAH, SEPARATE THE CUSTOMER METERS HERE.

AND SO THERE'S AN ACTIVE REPLACEMENT OF THE SMALL METERS, UH, CURRENTLY, UM, CLOSING IN ON COMPLETION.

AND IT'S PART OF THE, UH, THE ADVANCED METERING INFRASTRUCTURE, UH, WORK THAT'S GOING ON AS WELL.

WE DO NEED TO TALK ABOUT THE LARGE METERS.

BUT YEAH, THIS IS ONGOING.

AND JUST TO CONNECT ONE OF THE DOTS IN THE BEGINNING.

SO FROM 2022, YOU KNOW, THERE'S, THERE'S A YEAR AND A HALF, UM, A LITTLE BIT MORE THAN THAT BETWEEN THERE AND, AND HERE AT THE END OF 2022.

UM, AND SO THIS HAS BEEN ONGOING.

THE EXPECTATION IS THAT THIS WILL, THIS PROGRAM HAS ALREADY STARTED TO AFFECT THE, THE APPARENT LOSS NUMBERS THAT WE, THAT WE SAW AS WELL.

SO JUST KEEP THAT IN MIND.

ON AND DID SOME CALIBRATION AND VERIFICATION STUDIES BACK IN THOSE DAYS, IT WAS DIFFICULT FOR THEM TO, UH, UM, UH, MAYBE MORE COMPLEX AS THESE THINGS ALWAYS ARE THAN WAS ORIGINALLY ANTICIPATED.

SO I'M GONNA GIVE YOU THREE KEY FINDINGS.

THIS IS, THIS IS JUST A SORT OF A MICROCOSM OF THE, OF THE SYSTEM.

SO LET'S FOCUS ON THE INPUTS.

UM, SO THE PRODUCTION METERS ARE WHAT DETERMINES, YOU KNOW, THE OVERALL BALANCE OF THE AUDIT.

UM, THIS IS, UH, IT DOESN'T BRING YOUR MONEY IN AND THEREFORE IT OFTEN HASN'T BEEN FOCUSED ON, UH, THERE'S ONE UTILITY A LITTLE BIGGER THAN YOURS THAT DIDN'T HAVE WORKING METERS UP TO VERY, VERY RECENTLY.

UM, JUST AS AN EXAMPLE, YOU'VE ABSOLUTELY GOT WORKING METERS, BUT, UM, WE'LL GET INTO SOME OF THE NUANCES THERE AND TO TRY AND IMPROVE THAT, UH, THAT DATA SET.

BUT THIS IS PROBABLY THE MOST IMPORTANT DATA SET OUT OF ALL OF THEM IN, YOU KNOW, IN SOME WAYS THE LEAKAGE, THE REAL LOSS, DEALING WITH THE LEAKAGES.

'CAUSE THAT'S TRYING TO, YOU KNOW, HELP WATER CONSERVATION.

BUT IF WE DON'T GET THE INPUT NUMBER RIGHT FROM HOW MUCH IS COMING OUT OF, UH, INTO THE DISTRIBUTION SYSTEM, THEN IT MAKES EVERYTHING ELSE MORE COMPLICATED.

UM, SO YEAH, THERE ARE LIMITATIONS, UM, UH, WITH THE PIPING THAT'S COMING INTO THESE LARGE METERS FROM THE THREE TREATMENT PLANTS AND WITH THE METERING CONFIGURATIONS.

SO EMILY, IF YOU DON'T MIND, NEXT ONE, AND THEN I'LL SPIN TO THE NEXT ONE FAIRLY SOON AFTER THAT AS WELL.

SO YEAH, JUST ONE OF THE EXAMPLE LARGE METERS.

UM, AND THEN IF YOU DON'T MIND, JUST PUSH TO THE NEXT SLIDE AS WELL.

SO, YEAH, THANK YOU.

SO IN 2021, AGAIN, THIS, THIS OPERATIONAL STRUCTURE HERE.

SO, UM, YOU KNOW, THIS, THIS ISN'T THE FIRST TIME, I'M NOT THE FIRST PERSON OR, OR BLACK OF EACH ISN'T THE FIRST GROUP TO, YOU KNOW, TO LOOK AT THIS FOR YOU.

UM, YOU KNOW, IN 2021, THERE WAS THIRD PARTY CALIBRATION VERIFICATION EFFORTS THAT WERE DONE BY A COUPLE OF ENTITIES.

UH, SO THEY WENT OUT TO THE SITE JUST LIKE WE DID.

UM, IN, IN LATER TIMES WHERE THEY ACTUALLY PUT SECONDARY, UH, FLOW METERS

[00:35:01]

THEY WERE ONLY ABLE TO MONITOR AND VERIFY ABOUT 50% OF THOSE PRODUCTION METERS FROM THE, FROM THE THREE TREATMENT PLANTS.

HOWEVER, SO FROM THAT, UM, YOU KNOW, THERE'S AND BEYOND, THERE'S PLENTY OF POTENTIAL SOURCES OF ERROR.

SO YOU CAN HAVE, THE METERING INFRASTRUCTURE CAN BE INCORRECT, THE PIPING CAN BE, YOU KNOW, KNOW, UM, CAN CAUSE PROBLEMS WITH, UH, THE WAY THE WATER FLOWS THROUGH THOSE METERS.

AND THAT CAN CAUSE, UM, ERROR.

THERE'S, UM, CALIBRATION AS WE'VE SORT OF FOCUSED ON.

AND THEN THERE'S DATA ERRORS.

YOU KNOW, EVERY TIME, UH, A DATA SET MOVES FROM ONE PLACE TO ANOTHER, THEN YOU'VE, YOU'VE GOT THAT IN THERE TOO.

SO THERE'S, AND THEN OBVIOUSLY THE REPORTING, UH, THERE CAN BE SOME, UH, REPORTING INFORMATION.

THERE'S A LOT OF THINGS THERE.

AND SO ONE OF THE RECOMMENDATIONS AMONG, UH, A FEW IN THIS ARENA IS SECONDARY TESTING AT ALL THE PLANTS.

YOU KNOW, THERE, THERE ARE SOME SITES THAT ARE REALLY DIFFICULT TO GET INTO SOME SITES THAT ARE REALLY DIFFICULT TO, TO PUT A SECONDARY METER ON OR EVEN TO GET IN AND CALIBRATE.

UM, SO YEAH, THOSE, UM, THAT'S PART OF THE PUZZLE HERE AS WELL TO EVALUATE WHETHER YOU WANT TO RESEARCH THAT OR WHETHER IN SOME CASES YOU WANT TO PUT, UH, NEW LARGE METERS IN IN THOSE LOCATIONS.

SO YEAH, NUMBER TWO, UH, PROACTIVE LEAK DETECTION.

AND THIS, THESE THREE ABSOLUTELY AREN'T THE BE ALL AND END ALL OF EVERYTHING, BUT YEAH, PROACTIVE LEAKAGE DETECTION AND OVERSIGHT.

UM, SO YOU'RE ALREADY DOING PROACTIVE LEAK DETECTION.

UM, BUT WHEN WE, WHEN WE WENT OUT WITH BOTH OF THE GROUPS, WE DID SEE, YOU KNOW, IT'S BEEN GOING ON FOR A LONG PERIOD OF TIME NOW, UM, AND THERE'S BEEN A LOT OF TURNOVER IN THE PERSONNEL.

UM, THERE'S, UH, YOU KNOW, LEAK DETECTION IS AN ART FORM AND A SCIENCE AS WELL, AND YOU NEED TO, TO DO IT REALLY WELL, YOU HAVE TO HAVE PEOPLE WHO'VE GOT EXPERIENCE IN THE ARENA.

IT'S DIFFICULT TO BRING SOMEBODY IN.

THERE'S A LOT OF EQUIPMENT WHICH IS PORTRAYED AS BEING OKAY, PLUG AND PLAY.

YOU CAN JUST, UM, GO AND DO SOMETHING AND JUST PLUG IT IN AND ANYBODY CAN DO IT.

THAT'S NOT CORRECT.

YOU NEED TO HAVE, UM, EXPERIENCED AND EXPERIENCED PEOPLE, ESPECIALLY MANAGING AND UM, UH, AND REVIEWING AND SUPERVISING.

AND SO THERE'S PIECES OF THE PUZZLE THERE THAT COULD BE IMPROVED.

YOU KNOW, GOING BACK TO THE, UM, TO THE, UH, ONE OF THE ORIGINAL GRAPHICS, YOU KNOW, IF YOU REMEMBER, THE SERVICE LINES WERE A BIT HIGHER THAN OPTIMIZED.

THE MAIN LINES WERE A LITTLE LOWER THAN OPTIMIZED, YOU KNOW, WE WANT TO MAKE UP, AND IT'S ALL ABOUT DATA.

IN THIS CASE, WHAT I'M ABOUT TO CONNECT IS WHAT YOU'VE GOT IS, UH, YOU KNOW, YOU'VE GOT, UH, A GEOLOGY, WHICH YOU'VE GOT CAST IN THE WEST, YOU'VE GOT CLAY IN THE EAST.

THERE'S VERY, OBVIOUSLY THAT'S WAY, WAY OVERSIMPLIFIED.

BUT YEAH, THERE'S THE POSSIBILITY OF WATER NOT SURFACING IN, UH, IN THE CAUSTIC ENVIRONMENT.

IT'S MORE LIKELY TO SURFACE IN THE, IN THE CLAY ENVIRONMENT.

UM, YOU KNOW, WE WANT TO MAKE ABSOLUTELY CERTAIN THAT SOME OF THESE MAINLINE LEAKS ARE NOT BEING MISSED, UM, AND JUST NOT BEING REPORTED BECAUSE OF, YOU KNOW, THEY'RE JUST NOT BEING SEEN.

SO WE'RE LOOKING TO, UM, GET THE TRAINING AND THE MATERIAL, YOU'VE GOT THE EQUIPMENT, BUT GET THE TRAINING AND THE DETAILS OPERATIONAL THERE SO WE CAN MAKE ABSOLUTELY CERTAIN THAT, THAT THOSE MAINLINE NUMBERS ARE CORRECT.

YEAH, IT'S A BIT LIKE THE PRODUCTION METERS.

WE WANNA MAKE SURE, AND WE'LL GET TO THEM IN THE NEXT ONE.

BUT YEAH.

AND, AND SO THE OVERSIGHT THERE, THERE WASN'T THE, YOU'VE GOT TWO DIFFERENT GROUPS AS WELL, AND THEY'RE NOT, UM, YEAH, IT'S FINE.

YOU CAN LEAVE IT.

UM, THANKS EMILY.

UH, SO, UH, YOU CAN, WE BELIEVE THERE NEEDS TO BE MORE COLLABORATION BETWEEN THE TWO.

THEY WERE VERY SILOED.

UM, AND, YOU KNOW, THERE CAN BE A BIT OF VALIDATION BETWEEN THE TWO AS WELL, AND CROSSOVER TRAINING AND ALL THESE SORT OF THINGS AS WELL.

SO THAT WAS ONE OF THE MAJOR, UH, PIECES OF THE PUZZLE.

YOU'VE GOT THE OPERATIONAL EQUIPMENT, YOU'VE GOT THE OPERATIONAL PEOPLE, BUT THEY NEED TO COMMUNICATE A LITTLE BIT MORE AND THEY NEED TO FOCUS IN SOME OF THE OTHER AREAS.

AND WE NEED TO WORK OUT WHAT TRAINING THEY NEED SO THAT THEY CAN IMPROVE THIS MODELING.

SOPS AND, AND ORGANIZATIONAL STRUCTURE.

DATA, DATA VALIDATION.

I TALKED TO YOU ABOUT THAT BEFORE THE 77.

YOU KNOW, WE ARE, UM, SO THIS IS THE DATE OF VALIDITY SCORE.

YOU KNOW, THERE'S FIVE TIERS, YOU'RE IN THE FOURTH TIER.

UM, THERE'S, I ONLY KNOW OF ONE UTILITY THAT'S IN TIER FIVE CURRENTLY.

UM, SO YEAH.

UM, BUT YOU KNOW, WE WANT TO IMPROVE THAT DATA SCORE.

UM, IT'S NOT WHERE WE WANT IT TO BE.

UM, THE COLLECTIVE WE HERE, UH, SO YEAH, SO 77, WE'RE TRYING TO MOVE THAT UP TO 85, IF YOU REMEMBER OVER THIS TIME.

AND THE PRODUCTION METERS WILL HELP THAT.

THE DATA MANAGEMENT ON THE LEAKAGE SIDE WILL HELP THAT AT A NUMBER OF THE OTHER THINGS IN THERE WITH RESPECT TO, ESPECIALLY TO THE

[00:40:01]

I'M GONNA GUIDE YOU INTO ONE MORE ON THE NEXT SLIDE.

THE, YOU KNOW, ONE EE EXAMPLE OF, OF THE DATA MANAGEMENT.

SO, UH, THE PRODUCTION METERS, UH, UH, SO BACK TO THE INPUTS INTO THE SYSTEM.

WHEN WE, UH, AND YOU HAVE TO LOOK AT, YOU KNOW, IT'S TALKING ABOUT HOURLY DATA HERE, BUT WE HAD TO GET INTO ALMOST MINUTE DATA TO ANALYZE THIS PROPERLY.

AND SO, YOU KNOW, ONE OF THE CONNECTED ITEMS IS, UM, IT'S THE, UH, YOU KNOW, WHERE THE ERRORS CAN BE, THEY CAN BE IN THE SCADA SYSTEM, THEY CAN BE IN THE WAY THE SYSTEM IS SET UP.

AND IN THIS CASE, THERE WAS SOME OF THE, UH, THE FLOW METERS THAT WERE, UM, IF I REMEMBER CORRECTLY, THEY HAVE A, A MA UH, A FLOW RATE UP TO, UH, 2022, UM, MILLION GALLONS A DAY.

UH, BUT BECAUSE OF THE WAY THAT THEY'D, UH, OVER TIME THEY'D BEEN SET UP, THEY WERE FLATLINING BELOW THAT, UH, 22 MILLION GALLON A DAY LEVEL.

AND SO THEY WEREN'T READING THE PEAKS IN THE SYSTEM.

AND THIS IS ONE OF THE THINGS, THIS IS ONE OF THE COMPLEXITIES WITH THE PROJECT WAS THAT, UM, YOU KNOW, IT'S, UH, YOU, YOU'RE TRYING TO, WHEN YOU SEE SOMETHING LIKE THIS, YOU, YOU WANNA, YOU'RE TRY AND SOLUTION IT AS WELL.

AND SO THEY, THEY, UM, UH, THE STAFF HAVE MANAGED TO, UM, DISCONNECT THIS NOW AS WELL.

SO, UH, SO IT'S BACK TO, UH, MONITORING THE FULL SCALE PRODUCTION INFORMATION.

GOT A, JUST A FEW SLIDES LEFT.

DO I NEED TO SPEED UP ? OKAY, VERY GOOD.

YEAH, WE SHOULD BE GOOD.

BILLING SYSTEM, PROCESS EVALUATION.

OKAY, SO HERE'S GETTING INTO, WE'VE GOT THREE RECOMMENDATION SLIDES AND THEN I'LL FINISH ON THE OVERALL, UH, BACK TO THE OVERALL NUMBERS IN TERMS OF THE, THE, UM, UH, THE VOLUMES AND THE COSTS.

SO YEAH, THIS IS JUST AN OUTPUT OF SOME OF THE THINGS THAT WE'RE LOOKING FOR, UH, WE'RE RECOMMENDING, UH, THE UTILITY DO.

AND YOU CAN SEE I'VE, UH, SO THE PRIORITY METER TESTING, I DID MENTION THAT.

SO THAT'S FOCUSED ON THE LARGE METERS NOW BECAUSE AS I WAS MENTIONING WITH THE A TX, UH, A LOT OF THE, THE, UM, UH, A LOT OF THE SMALL METERS, IF NOT ALMOST ALL OF THEM ARE BEING CHANGED OUT ALREADY.

SO THAT'S ALREADY BEING DEALT WITH.

UM, AND YOU DO ALREADY DO ANALYSIS AND TESTING OF THOSE LARGE METERS, BUT WE'RE LOOKING TO EXPAND THAT AND, UH, MONITOR AND MANAGING IT BETTER AS WELL.

SO THAT'S PROBABLY THE, THE PRIORITY WITH RESPECT TO THE APPARENT LOSS SIDE OF THINGS AND TO, YOU KNOW, LOOK AND MAKE SURE THAT THE A MI SYSTEM AND ALL THOSE, UH, METERS ARE WORKING AS WELL.

YEAH, YOU CAN SEE A COUPLE OF SOP DEVELOPMENTS TO TRY AND GET THAT DATA A LITTLE BIT MORE STRUCTURED.

AND THEN AS PEOPLE RETIRE, THEN WE'VE GOT THE SYSTEM, UM, IN PLAY AND PEOPLE DON'T HAVE TO THINK ABOUT IT.

IT'S OPERATIONALLY, UM, STANDARDIZED, UM, MEET TESTING.

I CONSTANTLY TALKING ABOUT VALIDATION TO MAKE SURE THOSE NUMBERS ARE CORRECT.

WE HAVEN'T REALLY TALKED ABOUT THAT.

THAT'S THE OTHER PIECE OF THE SYSTEMATIC DATA HANDLING ERRORS, UM, PUZZLE.

SO LOOKING AT THE DATA BETWEEN WHEN THE, UH, YOU KNOW, THE, UH, CUSTOMER METER IS READ AND THE CUSTOMER GETS THEIR BILL, TRYING TO, UH, MANAGE AND ANALYZE ALL THAT INFORMATION IN THERE.

AND THEN, YOU KNOW, YOU'RE GETTING A BIG A MI SYSTEM, SO YOU, YOU KNOW, THAT DATA IS OPERATIONALLY SIGNIFICANT AND IN WATER LOSS IT IS AS WELL.

AND THERE'S MANAGEMENT OF THAT INFORMATION.

YOU'RE ALREADY LOOKING TO DO SOME THINGS.

THIS, UH, MANAGES ON TOP OF THAT.

AND YOU CAN SEE SOME OF THE COST STRUCTURES AND THINGS LIKE THAT AS WELL.

LET'S MAYBE MOVE TO THE REAL LOSS, UH, RECOMMENDATIONS NOW.

YEAH, SO WE'VE TALKED ABOUT THE OPTIMIZED PROACTIVE LEAK DETECTION, YOU KNOW, UM, IN TERMS OF MORE COLLABORATION, A COUPLE MORE PEOPLE AND EXPANDED AREA OF NETWORK TO BE LOOKED AT PROACTIVELY.

YOU KNOW, I SHOULD MENTION HERE AS WELL, THERE'S A LOT OF REACTIVE LEAK DETECTION GOING ON.

SOMEBODY CALLS IT IN, UH, THE, THE LEAK DETECTION STAFF GO TO THE SITE.

UM, AND, YOU KNOW, OBVIOUSLY FIND AND FIX THE, THE SPECIFIC LEAK, BUT THIS IS MORE ABOUT THE PROACTIVE SIDE OF THINGS, DOING THINGS BEFORE THEY SURFACE THE REPAIR AND REPLACEMENT FOCUS ON THE SERVICE LINES BACK TO THE ORIGINAL, UM, DATA SETS THAT WE WERE SHOWING FROM THAT COMPONENT ANALYSIS WHERE IT'S, UH, THE SERVICE LINE FAILURES ARE HIGHER THAN THE OPTIMIZED LEVEL WE'RE TRYING TO FOCUS THERE.

AND YOU'VE GOT SOME KNOWN ISSUES WITH, UH, PBT SERVICE LINES AS AN EXAMPLE, BUT OTHER THINGS TOO.

UH, YEAH, AND THEN GOING THROUGH THOSE THINGS, LEAK DETECTION TRAINING, UM, IT'S, EVEN THOUGH THAT'S A SMALL NUMBER, IT'S PRETTY IMPORTANT, YOU KNOW, EVEN THERE'S A LOT OF LISTENING, GOING ON, HEARING TESTS, THINGS LIKE THAT.

SO YOU CAN REALLY GET INTO THE NUANCE HERE.

UM, AND THEN THERE'S A COUPLE OF THINGS WE HAVEN'T REALLY TALKED ABOUT.

HIGH FREQUENCY LOGGERS.

YOU HAVE TRANSIENTS IN YOUR SYSTEMS, SO SPIKES OF PRESSURE AND YOU, IT CAN GO VACUUM AS WELL IN CERTAIN CIRCUMSTANCES.

WE'VE SEEN THAT, WHICH GETS PRETTY

[00:45:01]

UGLY.

BUT, UM, THE, YOU KNOW, TO ANALYZE AND LOOK AT THAT, WE'RE HOPEFUL THAT YOU DON'T HAVE MANY TRANSIENTS IN YOUR SYSTEM, BUT YOU NEED TO, EVERYBODY DOES HAVE SOME LEVEL.

AND SO IT'S MANAGING AND OPTIMIZING AND UNDERSTANDING THAT.

AND THEN, YOU KNOW, ENHANCING EVERYTHING TO, I, I THINK YOUR POINT, JENNIFER, UM, YOU KNOW, MA PUTTING IT INTO WAYS THAT EVERYBODY CAN UNDERSTAND IT AND AUTOMATING IT SO THAT SOME OF THE DATA COMES UP, LIKE THE FLATLINING AND THINGS LIKE THAT.

PUTTING THAT IN THERE SO THAT IT'S AN AUTOMATIC, UM, YOU KNOW, UH, RED FLAG.

UM, AND THERE'S PLENTY OF THAT IN THERE AS WELL.

AND THEN DEVELOPING METHODOLOGIES.

SO DMAS, IT'S, I'LL BE VERY, VERY BRIEF WITH THIS ONE.

DISTRICT METERED AREAS, UM, ENCLOSED PARTS OF THE SYSTEM WHERE YOU MONITOR THE FLOW GOING IN AND FLOW GOING OUT.

AND THAT'S ONE OF THE METHODOLOGIES TO MONITOR, UM, TRULY MONITOR LEAKAGE IN THE SYSTEM AS WELL.

SO LOOKING AT DOING SOME TEMPORARY ONES, 'CAUSE IT'S COMPLICATED, AND IF THAT WORKS OUT, THEN MOVING TOWARDS, UM, UH, PERMANENT, UH, DMAS IN THE SYSTEM AS WELL.

TWO MORE SLIDES.

SO OTHER RECOMMENDATIONS.

YOU KNOW, TRAINING, FIREFIGHTING, ALL THOSE, UM, UNBUILD AUTHORIZED CONSUMPTION, NON-REVENUE, WATER COMPONENTS AS WELL HAVE, YOU KNOW, SMALL DOLLAR VALUES TO THEM, BUT YOU, THERE'S NO POINT IN DOING EVERYTHING ELSE AND THEN LETTING THAT GO.

I'VE SEEN ENOUGH UTILITIES THAT THAT NUMBER EXPANDS.

YOU, YOU DON'T WANNA LET IT GO.

UM, SO THERE'S SOME I ITEMS THERE, FLUSHING VOLUMES, YOU KNOW, FIRE, YOU DON'T WANNA STOP THE FIRE DEPARTMENT FIGHTING FIRES, BUT YOU CAN IN AFTERWARDS, YOU CAN DETERMINE HOW MUCH, UH, HOW MUCH WATER THEY'VE USED AND THINGS LIKE THAT.

AND THEN THE BIG DOG THERE IS, UM, YOU KNOW, THE PRODUCTION METER IMPROVEMENTS AND VALIDATION.

WE'VE COME ROUND THAT A FEW TIMES, BUT THAT'S HUGELY IMPORTANT TO THIS CONVERSATION AS WELL.

THERE'S QUITE A VARIATION IN COST THERE, DEPENDING ON WHAT, WHAT YOU DECIDE TO DO, WHETHER IT'S, UM, RE YOU KNOW, ANALYSIS, REFURBISHMENT REPLACEMENT THERE AS WELL.

SO LET'S GET TO THE QUESTION.

SURE.

SOME OF THESE HAVE ESTIMATED SAVINGS AND MGD.

SO WE'VE GOT ANOTHER MM-HMM.

METRIC THERE.

I MEAN, THAT'S PRETTY COMMON, BUT, UM, JUST LIKE LOOKING AT HOW ALL THESE, I MEAN, I ASSUME THAT THEY'RE ALL GONNA ADD UP TO THIS, I CAN'T REMEMBER HOW MANY GALLONS PER CONNECTION PER DAY.

OVERALL 20, BUT THE, BUT, BUT THE, UM, THE OTHER RECOMMENDATIONS AND THEN THE PARENT LOSS ONES DON'T HAVE AMOUNTS ATTACHED TO EACH OF THESE.

JUST COSTS.

YEAH, ABSOLUTELY.

WELL, WELL SPOTTED.

SO IN TERMS OF THE REAL LOSS, THAT'S THE ACTUAL, YOU KNOW, YEAH.

THE MOLECULES.

SO THAT'S A PRETTY EASY ONE.

WITH RESPECT TO THE APPARENT LOSS SIDE OF THINGS, WE WERE, UM, IT'S BACK TO A CONVERSATION.

UH, IT'S SORT OF, WE HAD EARLIER IN TERMS OF THE BEST WAY TO, UH, PRESENT THAT KIND OF DATA.

UH, AND YOU, UH, YOU CAN'T REALLY DO IT IN MGD BECAUSE YOU'RE NOT SAVING, UM, YEAH.

YOU KNOW, MOLECULES.

AND SO THIS IS HOW MUCH DO YOU HAVE TO SPEND OF THE, UM, OF THE COST TO THE, TO THE SYSTEM.

SO, YOU KNOW, IF YOU WERE TO, IF THERE WAS A HUNDRED PERCENT IN ONE OF THOSE BOXES, THEN YOU'RE BASICALLY SAYING WE'RE GONNA HAVE TO SPEND, UM, THE, UH, LET'S SAY WE'VE GOT, YOU KNOW, $5 MILLION A YEAR WORTH OF, UM, OF APPARENT LOSS.

AND IF THERE WAS A HUNDRED PERCENT IN ONE OF THOSE BOXES, IT WOULD MEAN THAT WE HAVE TO SPEND, YOU KNOW, UH, $5 MILLION A YEAR TO, UH, TO GET ACCESS TO THAT.

SO THAT'S SORT OF WHAT WE'RE TRYING TO SAY THERE IS HOW MUCH YOU'RE GONNA HAVE TO SPEND TO SAVE.

I MEAN, IF OKAY, I GET THAT.

AND IF WE'RE LOOKING BACK AT LIKE, OUR GOALS HERE, THE PROJECTED 2030 GOAL, UM, FOR THIS REPORT MM-HMM.

NOT TO BE CONFUSED WITH OUR OTHER YEP.

THING, UM, THAT WE'RE GONNA REDUCE APPARENT LOSS BECAUSE YOU DO COUNT IT IN A GALLONS PER CONNECTION TODAY.

'CAUSE IT GOES INTO THE WHOLE EQUATION, UM, BY 10 GALLONS PER CONNECTION PER DAY.

IS THERE A WAY TO REFLECT THAT HERE, THAT WHAT YOU THINK EACH OF THESE THINGS ARE GOING TO CONTRIBUTE TOWARDS REDUCING THAT GALLONS PER CONNECTION PER DAY? OR CAN IT NOT BE BROKEN DOWN THAT WAY? AM I IT CAN BE BROKEN DOWN THAT WAY.

ABSOLUTELY.

THE ONE COMPLICATION HERE IS THAT WE'VE GOT THE, UM, THE A TX, UH, WORK ONGOING.

I'M ASSUMING WITH THIS GROUP, WE, WE WOULD FOCUS ON THE, THE, UM, THE VOLUMES, BUT OBVIOUSLY THE COSTS ARE THERE AS WELL TO SEE.

AND SO THAT'S NOT BEING PART OF THE, I GOT MY METER LAST WEEK BY THE WAY, ALREADY, UH, KEEP TELLING HIM WE, I HAVEN'T GOT IT YET.

AND SO THAT'S BECAUSE, BECAUSE OF IT BEING OPERATIONAL, THAT'S THE SORT OF THE, UM, THE COMPLICATION IN THIS ONE, BECAUSE THAT'S GONNA TAKE A FAIRLY MAJOR PROPORTION OF THAT 10.

SO, UM, YOU KNOW, WITH,

[00:50:01]

AND SO, BUT IT'S AN INTERESTING CONVERSATION.

WE'RE UP THE TOP.

WE'VE JUST FOR THE REMINDER, WE'VE GOT THE, UM, THE 2022 AUDIT AND THEN THE, UM, UH, THE GOALS SUCH FROM THIS PROJECT.

UH, BUT YEAH, JUST TO CONNECT IN TERMS OF VOLUME, BLUE IS REAL LOSS, RED IS PARENT LOSS, AND THEN YOU'VE GOT THE OTHER COMPONENTS IN THERE AS WELL.

SO BY FAR THE BIGGEST VOLUME IS REAL LOSS LEAKAGE.

UM, BUT BECAUSE OF THE, THE WAY THAT IT'S MANAGED, BECAUSE OF THE WAY THAT IT'S COSTED, AND I'LL BE, YEAH, IF WE WANT TO GET INTO THIS, MAYBE I'LL LET A QUESTION COME AND I'LL ANSWER IT RATHER, AND THEN I'LL FINISH MAYBE ON TIME.

BUT, UH, BUT YEAH, UM, YEAH, THERE'S A DIFFERENTIAL IN THE COST.

YOU COST THE APPARENT LOSSES AGAINST THE, UH, CUSTOMER RETAIL UNIT COSTS.

SO THAT'S BASICALLY SAYING THAT THE WATER REACHES THE CUSTOMER METER BUT DOESN'T GET BILLED WITH RESPECT TO THE REAL LOSS, THE LEAKAGE SIDE OF THINGS, IT'S HOW MUCH DOES IT COST THE UTILITY TO PRODUCE AN EXTRA MILLION GALLONS OF WATER? AND THAT'S A LOWER COST 'CAUSE IT DOESN'T INCLUDE THE EMBEDDED LABOR COSTS, ET CETERA, WITHIN THE UTILITY.

THAT'S WHY YOU'VE GOT A DIFFERENTIAL BETWEEN THE VOLUME AND THE COST AS TO WHICH HAS MORE, UM, VOLUME VALUE OR COST VALUE.

THAT'S, THAT'S A LITTLE PRESENTATION.

SO IT'S, UM, MICROCOSM OF THE WHOLE THING.

HAPPY TO, UM, CONNECT OR MATT, IF YOU WANT TO TAKE ANYTHING.

I FORGOT YOU GOT IT.

WELL, I SEE.

ARE YOU, TELL ME WHAT'S GOING ON, , TELL ME WHAT'S GOING ON.

UM, YEAH, SO JUST FOLLOWING UP ON KIND OF WHAT SHAY WAS THINKING, WE WERE THINKING WE COULD ROLL RIGHT INTO THE IMPLEMENTATION OF THE RECOMMENDATIONS AND THEN, UM, HAVE MATT MAKE THAT PRESENTATION AND THEN TAKE, UH, QUESTIONS AND HAVE DISCUSSION WITH THE TASK FORCE JUST SO THAT WE HAVE KIND OF ALL OF THE PIECES LAID OUT BEFORE WE GET INTO THE DISCUSSION.

AND THEN JUST TO CLARIFY, TWO MICROPHONE, WE'RE GONNA BE SORRY.

JUST TO CLARIFY, WE'RE GONNA, WE HAVE A LOT TO GO OVER TO FOR AGENDA ITEM THREE.

UM, WE'RE GOING OVER THE WATER FORWARD PLAN.

ARE WE GOING OVER WATER CONSERVATION DROUGHT CONTINGENCY PLANS? NOT THERE HAVE, THERE ARE NOT ANY EDITS TO THOSE TWO REPORTS TO WATER CONSERVATION PLAN AND DROUGHT CONTINGENCY PLAN FOR THIS DELIVERABLE.

OUR FOCUS TODAY WAS PRIMARILY ON THE WATER LOSS ITEM.

WE DO HAVE AN ITEM NUMBER THREE, UM, A DESCRIPTION OF THE REDLINE EDITS THAT HAVE BEEN MADE TO THE WATER FORWARD 2024 REPORT.

UM, AND THEN WE HAVE A HIGH LEVEL PRESENTATION ON THE ANALYSIS STEPS INCLUDED IN THE COLORADO RIVER LAND ANALYSIS.

I DON'T ANTICIPATE THAT THAT ITEM IN TERMS OF PRESENTATION WOULD TAKE MORE THAN, YOU KNOW, 15, 20 MINUTES.

THIS WAS OUR, UH, THE MEAT OF THE PRESENTATION TODAY.

OKAY, GREAT.

TO BE LAID OUT HERE, UH, IN THIS SLIDE.

I ALREADY INTRODUCED MYSELF, MATT CULLEN, CAN WE ROLL TO MY SLIDES PLEASE? UM, GO AHEAD AND GO TO THE NEXT SLIDE.

SO, UH, WHAT I'M GONNA TAKE MY TIME TODAY, OBVIOUSLY I'M GONNA TALK ABOUT A LOT OF THE SAME THINGS THAT, THAT ANDREW DID, BUT WITH A FOCUS ON WHAT WE'RE GONNA DO ABOUT IMPLEMENTING, UM, THE RECOMMENDATIONS THAT CAME OUT OF THE REPORT.

OH, I WAS ABOUT TO HIT THE POWER BUTTON TO ADVANCE THE SLIDE.

SORRY, .

EMILY, CAN WE GO TO THE NEXT ONE? UM, SO, YOU KNOW, UH, KIND OF FOLLOWING ON WHAT ANDREW SAID, OF COURSE, YOU KNOW, EVERY UTILITY'S GONNA HAVE SOME LOSSES, BUT, UH, UH, AUSTIN WATER'S BEEN PRETTY AGGRESSIVE ABOUT, UH, TAKING STEPS TO, TO REDUCE WATER LOSSES.

UM, YOU KNOW, WE RESPOND TO LEAKS VERY QUICKLY.

UM, WE'VE BEEN INVESTING IN RENEWING OUR INFRASTRUCTURE, AND OF COURSE WE DO THE PROACTIVE, UH, UH, LEAK DETECTION, AND I'LL GET INTO THAT IN MORE DETAIL, UH, IN THE REST OF MY SLIDES.

SO AGAIN, THIS MIRRORS SOME OF THE INFORMATION THAT, THAT ANDREW SHARED.

UM, UH, IT WAS INTERESTING THE DISCUSSION THAT Y'ALL WERE HAVING ABOUT THE SUGGESTED RANGES AND THE ONE TO THREE AND, AND THE THREE TO FIVE.

SO, UH, AS UTILITIES ARE CATEGORIZED, WE'VE, UH, INDICATED THAT, YOU KNOW, A THREE TO FIVE IS WHERE, UH, THAT THE TEXAS WATER DEVELOPMENT BOARD SUGGESTED RANGE FOR US.

UM, THAT, THAT, THAT DOESN'T MEAN, YOU KNOW, REST EASY IF WE'RE IN THREE TO FIVE, JUST SAYING THAT.

THAT'S, UH, UH, SOMEWHERE THAT WE MIGHT EXPECT TO BE.

AS YOU'LL NOTE ON THE, THAT SLIDE, THE YELLOW LINE THERE IS WHAT OUR GOALS WERE IN THE 2018 WATER FORWARD PLAN.

SO, UM, OBVIOUSLY THIS POINTS OUT THE SITUATION THAT WE WERE LOOKING TO HAVE YIELDS OF REDUCING WATER LOSS.

UH, AND WHILE THERE WAS SOME UP AND DOWN DURING THAT TIME PERIOD, OVERALL WATER LOSS INCREASED.

AND SO CLEARLY WE WEREN'T ACHIEVING, UH, THE YIELDS THERE THAT, THAT WE WERE LOOKING FOR.

AND SO THAT'S WHAT'S, UH, UH, TRYING

[00:55:01]

AND SO HERE'S OUR, UH, WATER LOSS TEAM.

THERE'S A COUPLE PEOPLE MISSING FROM THAT GROUP, BUT, UH, YOU KNOW, UH, WE BROUGHT IN BLACK AND VEATCH, UH, UH, TO LOOK AT WHAT WE WERE DOING BECAUSE WE HAD THAT SITUATION.

WE WERE DOING ALL THOSE THINGS, WORKING VERY HARD AND TAKING VERY SERIOUSLY WATER LOSS, AND IT WASN'T MOVING THE WAY WE WANTED IT TO.

SO WE WANTED SOMEONE TO COME IN AND LOOK AT US AND GIVE US SOME, UH, SOME IDEAS ON, ON WHAT ELSE WE COULD DO AND HOW WE COULD APPROVE.

SO NOW THAT WE'VE GOT THOSE RECOMMENDATIONS, WE'VE GOT A TEAM THAT'S ACROSS THE UTILITY, ACROSS, UH, UH, PROGRAM AREAS THAT ARE GONNA TAKE THOSE RECOMMENDATIONS AND MAKE 'EM REALITY, PUT 'EM, PUT 'EM INTO ACTION.

SO, UM, I, I'M GONNA BREEZE THROUGH THIS SLIDE BECAUSE ANDREW'S KIND OF MENTIONED ALL OF THESE THINGS.

THERE'S THINGS IN LEAK DETECTION, THERE'S THE SERVICE LINES, THERE'S A PRODUCTION METER ACCURACY.

AND, AND, AND ONE OF THE THINGS I'LL TIE TOGETHER THAT, THAT, UH, ANDREW TALKED ABOUT IS, UM, YOU KNOW, THEY FOUND SOME OF THE THINGS THEY FOUND VIA, UH, DASHBOARDING, UH, THE DATA, UM, AND, AND, AND UTILIZING THAT DATA AND VALIDATING IT.

AND I THINK THAT'LL WORK IN A NUMBER OF DIFFERENT AREAS WITHIN THE UTILITY TO HELP US CATCH THINGS AT A TIME AND, AND UNDERSTAND BEST WHAT'S GOING ON IN OUR SYSTEM.

NEXT SLIDE.

SO, UH, OUR LEAK DETECTION PRACTICES.

SO IN, IN THE PROCESS, THERE'S CALCULATIONS DONE TO INDICATE HOW QUICKLY WE SHOULD BE GOING THROUGH OUR SYSTEM AND COVERING OUR SYSTEM.

AND THE CALCULATION CAME OUT TO ABOUT EVERY SIX YEARS.

AND THAT'S, THAT'S WHAT WE'VE BEEN DOING.

AND SO BLACK INVI SUGGESTIONS WOULD BE TO CONTINUE TO DO THAT, AND THAT IS OUR PLAN TO, TO CONTINUE MOVING AT THAT RATE AND ALSO SUGGEST TO CONTINUE OUR LARGE DIAMETER LEAK DETECTION AND CONDITION ASSESSMENT PROGRAM.

I, I'VE GOT A PICTURE ON THE RIGHT THERE OF, UH, ONE OF, WE'VE HAD SEVERAL OF THESE KIND OF WINS WHERE OUR CONDITION ASSESSMENT PROGRAM, UH, HAS CAPTURED SOME PIPES THAT WEREN'T IN GOOD SHAPE.

WE DIDN'T NECESSARILY HAVE ANY INDICATION THAT THEY WOULD BE, BUT THEY WERE IMPORTANT PIPES.

AND THEN WE WERE ABLE TO FIND 'EM AND CATCH 'EM BEFORE WE HAD, UH, UH, A REALLY BAD FAILURE.

AND SO ONE OF THE THINGS WE'RE GONNA DO IS THOSE CONTRACTS KEEP 'EM GOING.

BUT, UH, YOU KNOW, AS ANDREW ALLUDED TO, SOME THINGS WE CAN DO BETTER.

AND WE'RE TALKING ABOUT, UH, YOU KNOW, PUTTING AN SOP TOGETHER THAT, UH, FORMALIZES, UH, A LOT OF OUR PRACTICES, SOME OF THE CONTRACT STANDARDS THAT WE HAVE, UH, FOR THE CONTRACTORS.

UM, AND MANAGING THAT DATA.

AGAIN, A RECURRING FEE, UH, THEME THERE IS, IS MANAGEMENT OF THE DATA.

TRAINING OUR STAFF.

UH, PILOTING TO NEW TECHNOLOGIES IS SOMETHING THAT WE DO A LOT OF.

UH, WE'RE TIED IN WITH AISLE, UH, UTILITIES, IF YOU'RE FAMILIAR WITH THAT.

THEY'RE A COMPANY THAT HELPS WITH PILOTING NEW TECHNOLOGIES ACROSS THE WATER INDUSTRY, NOT JUST IN LEAK DETECTION, BUT THAT'S CERTAINLY ONE OF THEIR AREAS.

THINGS COME UP RELATED TO LEAK DETECTION.

YOU KNOW, WE WILL TRY THOSE OUT.

UM, AND, UM, THERE'S, THERE'S ONGOING ONES THAT WE HAVE NOW, SO WE'RE ALWAYS LOOKING.

IT'S, IT'S A, IT'S AN EMERGING INDUSTRY, AND SO WE'RE LOOKING TO GET, UH, BETTER THERE.

AND WE'LL KEEP DOING THAT.

AGAIN, WE'LL STANDARDIZE THAT IN AN SOP ON, ON HOW WE DO THINGS.

UH, THIS CONDUCTING A BASELINE LEAK DETECTION, AGAIN, THAT'S KIND OF A DATA MANAGEMENT THING, GETTING ALL THE DATA GET TOGETHER WHEN WE'VE COVERED THE WHOLE SYSTEM AND ANALYZING THAT DATA, KEEPING BETTER DATA, FRANKLY, UH, UH, SO THAT WE CAN, UH, THEN ANALYZE AND FIND THE BEST WAY TO BE EFFECTIVE IN REDUCING WATER LOSSES.

UH, AND THEN AN ADDED, UH, UH, SUGGESTION WAS INSPECTING OUR AIR RELEASE VALVES AND OUR, OUR VALVES AND VAULTS ON TRANSMISSION MAINS.

SO THOSE ARE PLACES WHERE YOU CAN LOOK IN YOUR SYSTEM THAT YOU MAY HAVE LEAKS THAT ARE, THAT ARE EASIER, EASY TO SEE, AND THINGS THAT WE OUGHT TO RECURRINGLY GO VISIT TO CATCH THOSE, UH, THAT ARE SURFACING ON A REGULAR BASIS.

SO THAT'S A LONG LEAK DETECTION, AGAIN, CONTINUING TO DO WHAT WE'RE DOING, BUT REFINING AND, AND, UH, GETTING EVEN MORE OUT OF, OUT OF WHAT WE'RE DOING AND IMPROVING IT SYSTEM RENEWAL.

SO, JUST A REAL QUICK SLIDE HERE JUST TO MAKE SURE, UH, EVERYONE'S CLEAR ON WHAT I'M TALKING ABOUT.

SO, OUR WATER MAINS ARE OUR TYPICALLY EIGHT INCH, 12 INCH, 16 INCH AND UP PIPES THAT ARE OUT UNDER THE STREET.

UH, AND THE SERVICE LINES ARE WHAT RUN FROM THE MAIN TO THE WATER METER.

UH, AND SO THESE CAN BE ALL THE WAY DOWN TO THREE QUARTER INCH, UP TO TWO TWO INCH LINES.

SO THAT'S, THAT'S THE SERVICE LINES VERSUS THE MAINS, WHICH ANDREW ALLUDED TO IN HIS PRESENTATION AND I'M ABOUT TO GET INTO RIGHT NOW.

SO THIS GRAPH IS, IS ANOTHER WAY.

UM, UH, UH, IN THE REPORT THERE WAS KIND OF THE, A, A, A SLIVER OF THE 2022 NUMBER SHOWING OUR MAIN BREAKS BEING BETTER THAN EVEN WHAT THE, UH, A WWA RE, UH, WATER RESEARCH FOUNDATION WOULD SAY IS AN OPTIMIZED UTILITY AT 15 BREAKS PER HUNDRED MILES PER YEAR.

[01:00:01]

UH, AND WE'RE DOWN BELOW THAT.

WE WERE 10, 15 YEARS AGO IN BETWEEN THAT INDUSTRY AVERAGE AND OPTIMIZED UTILITY RANGE.

BUT THROUGH OUR INVESTMENT IN THE RENEWING AUSTIN PROGRAM, AS I'M SURE JUST ABOUT ALL OF YOU ARE AWARE OF, BEEN ABLE TO DRIVE THAT, THAT NUMBER DOWN, UH, TO A GOOD PLACE.

UH, WE DON'T WANNA STOP THAT.

WE'RE, WE'RE NOT.

YAY, CELEBRATE WE'RE THERE AND STOP.

WE, WE GOTTA, UH, KEEP GOING.

BUT, UM, YOU KNOW, WE'RE, WE'RE DOING WELL THERE AS FAR AS OUR MAIN BREAKS GO.

AND THIS WAS, AGAIN, ONE OF THE REASONS WHY WE'RE SAYING, HEY, THINGS ARE GOING WELL.

WHY AREN'T THE WATER LOSSES GETTING BETTER? SO WE'RE GONNA KEEP DOING THIS.

NEXT SLIDE, PLEASE.

THE FLIP SIDE TO THAT IS OUR SERVICE LINE BREAK HISTORY.

UM, SO, UH, AND, AND, AND THAT'S LABELED AS INDUSTRY AVERAGE.

THAT'S ACTUALLY AN OPTIMIZED, UH, UH, NUMBER FROM AN OPTIMIZED UTILITY.

BUT STILL, WE'RE ABOVE WHAT YOU WOULD EXPECT INDUSTRY AVERAGE SERVICE LINE BREAK WISE.

WE KNOW THAT'S RELATED TO POLYBUTYLENE SERVICES.

THAT'S, THAT'S WHERE WE GET A LOT OF, UH, A LOT OF BREAKS FROM.

AND SOME UTILITIES HAVE ELIMINATED THEM.

WE'VE BEEN WORKING ON GETTING THEM OUT OF OUR SYSTEM.

BUT CLEARLY THROUGH THIS REPORT AND JUST EVERYTHING WE SEE IN OUR MAINTENANCE, WE NEED TO STEP THAT UP.

UH, WE NEED TO INCREASE THE SPEED OF REPLACING THOSE SERVICES.

EXCUSE ME.

UM, AND SO THIS, THIS NEXT CIP PLANNING PROCESS, WE WILL HAVE MORE MONEY ALLOCATED TOWARDS SERVICE LINE REPLACEMENT THAN WE HAVE PREVIOUSLY.

SO WE'LL BE STEPPING IT UP, UM, TO THE NEXT LEVEL.

AND THIS HAS OTHER BENEFITS, LEVEL OF SERVICE TO OUR CUSTOMER BENEFITS, NUMBER OF OUTAGE BENEFITS, AS WELL AS JUST, UM, OUR O AND M.

UH, UH, WE SPEND MORE TIME MAKING REPAIRS TO SERVICES THAN WE DO TO MAINS.

AND SO A GREAT BIT OF OUR O AND M UH, EXPENSE RELATED TO SERVICES.

UH, AND SO THIS IS A CLEAR STEP THAT WILL BE TAKEN TO IMPROVE OUR SYSTEM.

WHAT KIND OF SERVICE LINES DID YOU SAY THEY WERE? POLYBUTYLENE.

SO IT WAS A, YEAH, IT WAS MANUFACTURED LATE SIXTIES TO EARLY EIGHTIES, AND WE, ALONG WITH MOST UTILITIES, SUED THE MANUFACTURERS.

UH, I WAS DEPOSED IN THE LATE NINETIES FOR THAT.

UM, WE GOT MONEY WASN'T NEARLY ENOUGH TO REPLACE 'EM ALL.

WE EXPENDED THAT MONEY REPLACING, UH, SERVICES WE'VE RESTARTED, UH, AFTER THAT MONEY WAS SPENT, GOT BACK TO REPLACING SURFACE SERVICES SYSTEMATICALLY IN OUR HIGHER PRESSURE AREAS.

'CAUSE THAT'S WHERE THE WORST ISSUES ARE.

UM, BUT, UH, THEIR RATE OF BREAK IS INCREASING, AND SO CLEARLY HERE WE WANNA, UH, STEP IT UP MORE.

THERE'LL BE A, A BENEFIT TO STEPPING THAT UP.

DO WE HAVE IT MAPPED WHERE ALL THOSE SERVICE REMAINS ARE? DO WE KNOW? UH, ALL I, I WOULDN'T I SAY THAT THERE AREN'T TWO OR THREE OR SOMETHING SOMEWHERE ELSE, BUT YES, IN GENERAL, WE KNOW WHERE THOSE ARE AT.

ALRIGHT.

AND THEN AGAIN, REFINING OUR WATER LOSS TRACKING AND REPORTING.

UM, AGAIN, ANDREW ALSO SPOKE ABOUT THE PRODUCTION METER, UH, UM, MEASUREMENT IMPROVEMENTS.

AND, YOU KNOW, THIS IS SOMETHING WE KNEW, UH, COMING IN WE'VE BEEN TRYING TO MAKE, UH, STRIDES ON.

AND AGAIN, JUST, YOU KNOW, AND IT SAYS IN A REPORT, THANK YOU.

UH, YOU KNOW, ANDREW CAN'T BE OVERSTATED HOW IMPORTANT IT IS TO GET THAT BEGINNING NUMBER RIGHT, UH, UH, IN OUR MEASUREMENTS TO BE SURE ABOUT WHERE WE'RE STANDING AND, AND, AND WHAT WE'RE GOING AFTER.

UH, AND SO WE'RE LOOKING AT PUTTING TOGETHER, AGAIN, AN SOP ON HOW WE MAINTAIN OUR METERS, HOW WE CALIBRATE THEM, HOW WE HANDLE THAT DATA, UH, TO MAKE SURE IT'S STANDARD, STANDARDIZED, AND THAT WE KEEP THE METERS AND THAT DATA AS ACCURATE AS WE CAN.

UM, THE SECONDARY METER VALIDATION PROCESS, OUR PLAN AT, AT THIS POINT IS, THAT'S NOT SOMETHING WE WERE ABLE TO DO IN-HOUSE AT THE MOMENT, BUT WE, WE WANNA LEARN THAT.

WE WANNA GET TO THAT.

SO PROBABLY HAVE A, UH, A CONSULTANT, AGAIN, HELP US WITH THAT NEXT TIME AROUND.

BUT WE WANNA MOVE TO BE ABLE TO, UH, TO DO THAT IN-HOUSE.

UM, AND THEN AS ANDREW MENTIONED AS WELL, THERE ARE SOME METERS, UH, THAT WE KNOW HAVE SOME ISSUES THAT ARE NOT OPTIMUM OPTIMALLY SET UP.

AND SO WE WANT TO DIG INTO THAT AND FIND WHERE WE CAN, UH, DO THE, DO THE MOST IMPROVEMENT AND GET SOME CIP PROJECTS ON THE WAY TO, 'CAUSE IT'S, IT'S, THEY'RE NOT SIMPLE CHANGES WHEN WE'RE TALKING ABOUT REDOING THE PIPING FOR SOME OF THESE 54 AND, UH, 48 INCH, UH, UH, METERS THAT WE HAVE IN OUR SYSTEM.

SO, UM, WE'LL BE WORKING, UH, WORKING ON THAT.

NEXT SLIDE, PLEASE.

APPARENT LOSS TRACKING AGAIN, UH, UH, THINGS THAT ANDREW TALKED ABOUT AND THINGS THAT WE'LL BE DOING.

AND, AND AGAIN, PUTTING IN AN SOPS.

UH, WE'VE GOT SOPS FOR A NUMBER OF THESE THINGS FOR OUR METER TESTING.

UM, BUT WE'LL BRING THOSE TOGETHER.

UH, UPDATE THEM AND REFINE THEM.

YOU KNOW, ONE OF THE THINGS IS FOLLOWING UP ON THOSE LARGE CUSTOMER METERS.

WE'VE GOT A CONTRACTOR DOING THAT, AND BY CONVI INDICATING WE, UH, DO GOOD TO DO SOME MORE KIND OF VALIDATING WHAT THEY'RE COMING UP WITH.

AND, AND, AND FOLLOWING UP ON THOSE NEXT SLIDE I WANNA GET DONE, MAKE SURE WE GOT SOME TIME FOR SOME, UH, QUESTION AND ANSWERS.

UM,

[01:05:01]

WE GOTTA KNOW WHERE WE STAND, UH, TO, TO MAKE SURE WE'RE DOING THAT WELL.

AND SO, UM, UH, UH, DAN TROUB HERE IS OUR, OUR HEAD MAN IN THAT AREA.

AND SO WE'RE TALKING ABOUT TAKING EVERYTHING THAT WE'RE DOING AND, AND AGAIN, PUTTING THOSE INTO AN SOP, GETTING ALL THOSE WRITTEN DOWN, UH, AND GETTING BROADER WITHIN THE UTILITY.

AS FAR AS THE PEOPLE THAT ARE AWARE OF HOW THAT WORKS.

GET MYSELF TRAINED IN THE, UH, I, I'VE CERTAINLY BEEN IN SOME PRESENTATIONS ABOUT THAT.

I'VE GOT SOME AWARENESS, BUT WE WANNA GET BROAD THROUGHOUT THE UTILITY, BEING AWARE OF WHAT, UH, WHAT WE DO THERE.

UM, I THINK WE DO A REALLY GOOD JOB THERE.

WE, WE DON'T JUST SAY, WELL, WE THINK THIS LAST YEAR WE SPENT 5 MILLION GALLONS FLUSHING.

WE ACTUALLY MEASURE IT PER TIME THAT WE'RE DOING IT.

UH, BUT HOW WE MAKE THOSE MEASUREMENTS ON A PER TIME BASIS, IT'S BEEN A WHILE SINCE WE'VE REVIEWED THOSE PROCESSES.

SO I THINK IT'S A GOOD TIME TO GO BACK AND LOOK AT THAT, UM, AND, AND, UH, REFINE THAT.

AND THEN, YOU KNOW, CONTINUING TO BE INVOLVED IN THE INDUSTRY, GOING TO THE CONFERENCES.

DAN AS A FORMER CHAIR OF THE, UH, UM, A WWA WATER LOSS COMMITTEE, UH, HE WAS IN A COMMITTEE CALL JUST BEFORE THIS MEETING.

SO, UH, WE'RE VERY INVOLVED THERE AND WE'RE GONNA STAY INVOLVED THERE.

UM, AND THEN AS ANDREW REFERRED TO, YOU KNOW, OUR DATE OF VALIDITY SCORE THERE, AND THAT'S NOT A SELF-ASSIGNED SCORE, RIGHT? YOU ANSWER QUESTIONS ABOUT WHAT YOU'RE DOING, AND THEN YOU'RE GIVEN A, UH, A SCORE THERE.

UH, THAT TIER FOUR IS GOOD, BUT YOU KNOW, I'M NOT GONNA REST ON THOSE.

LAURELS GONNA CONTINUE WORKING TO, UH, INCREASE WHAT WE'RE DOING AND THE QUALITY OF OUR DATA AND, UH, YOU KNOW, KEEP MOVING THAT, UH, EVEN TO BETTER NUMBERS.

DO I HAVE ANOTHER SLIDE OR AM I ASKING FOR QUESTIONS NEXT? GO AHEAD.

UH, I DID ALL, THIS WAS ONE THAT DIDN'T COME OUT, SO, ALL RIGHT.

WE CAN, UH, UH, MOVE FORWARD.

UH, UH, ANDREW GAVE A QUICK, UH, OVERVIEW OF WHAT DISTRICT METERED AREAS ARE, UH, WE'RE ACTUALLY PILOTING TO NOW.

AND IN THE PROCESS OF IMPLEMENTING THAT, UH, THAT, UH, THOSE AREAS AND THE A MI SYSTEM IS A BIG HELP FOR THAT.

IT, IT'S REALLY, UH, GIVES YOU THE GRANULAR DATA TO BE ABLE TO HAVE THOSE BE, UH, MORE EFFECTIVE.

AND SO THAT SHOULD GO LIVE, UH, BEFORE THE END OF THE YEAR.

ALONG WITH THAT, UH, UM, ANDREW HAD TALKED ABOUT, UH, SOME OF THE PRESSURE MONITORING I'M VERY INTERESTED IN, AND WE'RE WORKING ON THE MONITORING AT, UH, PRVS IN OUR SYSTEM.

YOU KNOW, THAT'S, THAT'S WHERE WE CAN MOST DIRECTLY CONTROL THE PRESSURE IN OUR SYSTEM.

AND, UH, YOU KNOW, THAT GOES ALONG WITH THE PILOTING TECHNOLOGIES WE'RE LOOKING AT.

THOSE ARE EMERGING TECHNOLOGIES OUT THERE, BUT IT CAN HELP US REDUCE WATER LOSS, IT CAN IMPROVE SERVICE TO OUR CUSTOMERS.

UM, AND, AND ALL OF THOSE CAN BE, UM, PART OF LEVERAGING WHAT WE'VE GOT WITH A MI AND OUR, OUR NETWORK AND OUR SYSTEM.

NEXT SLIDE.

SO OUR NEXT STEPS ARE, ARE REALLY TAKING WHAT, UH, BLACK VEATCH HAS PRESENTED TO US AND PUTTING THOSE RECOMMENDATIONS INTO ACTION.

WE'RE GONNA IDENTIFY THOSE THINGS WE CAN DO RIGHT AWAY AND GET THOSE IMPLEMENTED AS QUICK AS WE CAN.

WE CAN PUT SOPS TOGETHER, I THINK, PRETTY QUICK.

WE WANT, WE DON'T WANNA RUSH TO DO 'EM, UH, BUT I THINK WE CAN GET THOSE DONE.

SOME OF THE THINGS LIKE THE PRODUCTION METER, CIPS, THOSE, THOSE ARE GONNA TAKE SOME TIME, BUT WE WANNA GET THE, THE BALL ROLLING ON THOSE AND GET THOSE STARTED.

AND OF COURSE, WE'LL BE GIVING FEEDBACK ON HOW THINGS ARE PROGRESSING BACK TO OUR STAKEHOLDERS ON A REGULAR BASIS.

AND I DO THINK THAT COMES TO THE QUESTION SLIDE.

UM, ANY QUESTIONS FROM TASK FORCE MEMBERS? I'VE GOT, UH, I GOT A, A COUPLE QUICK QUESTIONS.

I WAS GONNA ASK ANDREW, DO YOU HAVE ANY ACTION SHOTS OF DAN ? NOT THAT I CAN SHARE.

UM, MY SECOND QUESTION IS, IS ON THE NON-REVENUE, UM, CHART THAT SHOWS KIND OF THE GROWTH OF THE NON-REVENUE, WATER BASE WATER LOSS, YEAH.

UM, POP POPULATION BY, BY MY QUICK ESTIMATES WENT UP 20%, BUT IT LOOKS LIKE THE REAL WATER LOSS INCREASE MORE THAN TWICE.

SO, SO WHAT IS, WHAT IS HAPPENING? DO, DO YOU KNOW WHAT'S GOING ON TO CAUSE THAT, IT SEEMS INTERESTING THAT, YOU KNOW, IN A CITY IT'S GROWING SO FAST, THERE'S A LOT OF NEW, OOPS, SORRY.

A LOT OF NEW INFRASTRUCTURE GOING IN THAT SHOULD BE FINE, OR YOU WOULD HOPE WAS FINE.

SO ANY IDEA WHAT'S CAUSING THAT INCREASE? UH, YES AND NO.

SO, UH, ABSOLUTELY CORRECT.

YOU WOULD EXPECT IT TO EITHER BE LINEAR OR GOING DOWN, UM, YOU KNOW, JUST WITH THE WORK, YOU KNOW, THAT WE'VE BEEN TALKING

[01:10:01]

ABOUT.

BUT IT GOES BACK TO A COUPLE OF THINGS.

ONE IS DATA.

YOU KNOW, WE'RE, WE'RE NOT, WE'RE NOT AS CERTAIN AS WE'D LIKE TO BE ON THE PRODUCTION METERS, WE'RE NOT AS CERTAIN AS WE'D LIKE TO BE ON THE FINDING OF MAIN LEAKS, WHERE, YOU KNOW, THERE'S A, A LOT OF UNCERTAINTY, WHICH WE'RE TRYING TO GAIN MUCH BETTER CERTAINTY OF OVER THE NEXT FEW YEARS.

SO THAT'S THE FIRST PIECE OF THE PUZZLE.

AND THEN THE, YOU KNOW, THE, JUST THE WAY THAT, UM, IT'S, IT, IT DOESN'T SEEM LIKE IT, BUT IT IS A, IT LEAK DETECTION IS, UH, IS THE PROVERBIAL NEEDLE IN A HAYSTACK EXCEPT THE HAYSTACKS UNDERGROUND.

SO, UH, YOU KNOW, BECAUSE YOU'RE TRYING TO FIND EITHER A LOT OF LEAKS OVER, YOU KNOW, DIFFERENT AREAS, LOT OF SMALL LEAKS OR SOME, SOME BIG ONES THAT ARE, YOU KNOW, IN 4,000 MILES A PIPE.

SO IT'S DIFFICULT, IT'S COMPLEX, YOU KNOW, AND, YOU KNOW, I THINK WE'VE, WE'RE TRYING TO REENGAGE THE, THE THOUGHT PROCESS THERE BY DEVELOPING THESE STANDARDS SO THAT THE, UH, YOU KNOW, AND DOING THAT COLLABORATION SO WE CAN MAKE ABSOLUTELY CERTAIN THAT THE LEAKAGE DETECTION THAT'S BEING DONE IS AS OPTIMIZED AS POSSIBLE.

SO THAT'S JUST A COUPLE OF EXAMPLES, BUT IT'S DATA, IT'S PROCESS.

I, I DON'T THINK IT'S THE EQUIPMENT, EVEN THOUGH THAT'S SOMETHING THAT STILL SHOULD BE UTILIZED, YOU KNOW, IT MIGHT BE UNDERSTANDING OF HOW TO USE THE EQUIPMENT AS WELL.

SO, YEAH, THERE'S, THERE'S A LOT OF MOVING PARTS TO THAT ANSWER, ROBERT.

AND YOU KNOW, I, I, I'M HOPEFUL THAT YOU'RE GONNA SEE SOME LEVEL OF REDUCTION BETWEEN THE 2022 AND 24, BUT I'M NOT, I'M CERTAINLY NOT GONNA COMMIT TO THAT.

SO THESE THINGS GENERALLY TAKE FIVE TO SEVEN YEARS TO REALLY GET UNDER CONTROL WHEN YOU REALLY START TO PUT YOUR MIND TO IT.

SO A LOT OF THE APPARENT WATER LOSS WORK, THEN, IF I'M INTERPRETING WHAT YOU'RE SAYING CORRECTLY, WILL, WILL HELP GET A BETTER UNDERSTANDING OF WHAT'S GOING ON, CORRECT.

WITH WHAT'S, WHAT'S BEING REPRESENTED AS REAL LOSSES.

YEAH, THAT'S A REALLY GOOD POINT.

SO I'LL, I'LL, I'LL JUST SORT OF CLARIFY THAT.

THERE'S, THERE'S THE TWO END POINTS.

SO THERE'S APPARENT LOSSES TO THE CUSTOMER METERING SYSTEM, AND AS THAT, YOU KNOW, THE METERS GET REPLACED AS LONG AS THE MANUFACTURER PRODUCES THOSE MEAT AS WELL, WHICH IS ABSOLUTELY, THAT'LL BE THE CASE.

UM, THEN THAT SHOULD SHRINK, UH, AND BETTER, YEAH.

GAVE YOU A BETTER UNDERSTANDING OF THE APPARENT LOSS PIECE, THE METER INACCURACY ON THE PRODUCTION SIDE, WHICH IS THE OTHER SIDE OF THE EQUATION.

YOU'RE OVER TIME GONNA GET A BETTER HANDLE ON HOW ACCURATE THOSE METERING SYSTEMS ARE AS WELL.

SO THAT'S GOING TO REFINE THE REAL LOSS, WHICH IS, IN MANY CASES, IT'S THE BALANCE BETWEEN PRODUCTION AND THOSE APPARENT LOSSES.

THERE'S A LOT MORE TO IT THAN THAT.

YOU'VE GOT THE BUILD METER AND, AND OTHER THINGS, BUT YEAH.

AND, AND HOW DOES DROUGHT FIT INTO TO THESE LOSSES? I'M KIND OF LOOKING, OH BOY.

UM, 2011 KIND OF SAW AN UPTICK FROM 2010.

WE'RE PREDICTING CERTAIN THINGS THAT ARE GONNA HAPPEN IN THE FUTURE, LIKE FIVE TO SEVEN YEARS.

2011 WAS A DOOZY.

UM, ANY, ANY THOUGHTS THERE? YEAH, ABSOLUTELY.

SO YOU'VE, YOU'VE GOT WHOLE, SORRY, I GOT A BIT CLOSE TO THE MICROPHONE THERE.

TRYING TO GET, UM, JUST THE INTEREST IS BRINGING ME INTO THE MICROPHONE , UM, THE, LET'S JUST TAKE WHOLESALE CUSTOMERS AS AN EXAMPLE.

SO THEY, UH, YOU KNOW, OR ANY CUSTOMER, ANY LARGE CUSTOMER, IF THEY SUDDENLY REALLY PUSH THEIR SYSTEM THAT'S GOING TO POSS, YOU KNOW, AND THE SYSTEM'S GOING ON AND OFF, OR BEING PUSHED THAT MUCH HARDER, THEN THAT CAN CAUSE FRICTION IN THE SYSTEM.

IT CAN CAUSE TRANSIENCE IN THE SYSTEM.

SO GREATER DEMAND CAN CAUSE FLUCTUATIONS IN THE SYSTEM THAT CAN CREATE BOTH VOLUME AND PRESSURE DIFFERENTIALS.

THAT CAN MEAN THAT LEAKAGE IS MORE OF A RISK.

UM, UH, YOU CAN HAVE, UM, SO THAT, THAT'S A PIECE OF THE PUZZLE DEMAND CREATES, CREATES EXTRA STRESS ON THE SYSTEM.

'CAUSE IT'S NOT CONSISTENT DEMAND, AS YOU ALL KNOW, YOU, YOU'VE GOT THE IRRIGATION SYSTEM THAT'S, YOU KNOW, A LOT OF THEM ARE, WELL, WE'LL PROBABLY HEAR ABOUT IT LATER, BUT LET'S JUST SAY FOR THE SAKE OF ARGUMENT BETWEEN THREE AND SEVEN IN THE MORNING, MOST OF THOSE ARE GONNA, YOU KNOW, GONNA COME ON.

THEY'RE GONNA CAUSE A DIFFERENT ENVIRONMENT IN THE, IN THE SYSTEM.

IT'S NOT CONSISTENT THROUGHOUT ALL THE DAY.

SO, YOU KNOW, I COULD HAVE JUST SAID, TO ANSWER YOUR QUESTION, THERE'S DROUGHT CAUSES GREATER VARIATIONS IN DEMAND, WHICH CAUSES MORE RISK WITH RESPECT TO, UM, THE FACTORS THAT CAUSE LEAKAGE.

YEAH, YEAH.

PAUL, DO YOU HAVE, PAUL HAS HIS HAND UP FOR A QUESTION AND THEN BILL, UNLESS I'M, IS THAT THE RIGHT ORDER? PAUL? YEAH.

BILL, WHY DON'T YOU GO AHEAD AND I'LL, I'LL GO AFTER YOU.

OKAY, THANK YOU.

I'LL BE QUITE BRIEF.

UM, THANK YOU FOR THE, UH, PRESENTATIONS, EVERYBODY.

BUT THE, UH, ONE THING I WOULD LIKE TO REQUEST, UM, IS AS PART OF THIS PROCESS AND ANY OF THESE OTHER PROCESSES THAT WE UNDERTAKE,

[01:15:01]

I WOULD LIKE TO SEE THAT WE GET SOME REGULAR REPORTING, LIKE ON AN ANNUAL BASIS WHERE WE SEE HOW WE'RE DOING AND IF THE REGULAR REPORTING SHOWS THAT WE'RE NOT GOING IN THE RIGHT DIRECTION, THAT THE WATER DEPARTMENT WILL DO OTHER MORE SEVERE STRATEGIES TO GET THINGS UNDERWAY.

I THINK WHAT WE'VE LEARNED ON THE WATER CONSERVATION PLAN, WE WERE KIND OF IN A MODE OF, WE DO THE PLAN, TURN IT IN, WAIT FIVE YEARS, AND WE WEREN'T SUPER IMPRESSED WITH THE RESULTS.

SO I'D LIKE A COMMITMENT OUT OF AUSTIN WATER FOR THIS JOB, WATER CONSERVATION JOB, AND ANYTHING ELSE LIKE THIS.

AND IT DOESN'T HAVE TO BE A VERBAL PRESENTATION.

IT DOESN'T HAVE TO BE, I JUST WANT A PIECE OF PAPER THAT SHOWS ME ARE WE WINNING OR LOSING.

YOU HAVE OUR COMMITMENT.

HI.

UM, THANKS ANDREW, UH, FOR THE PRESENTATION.

THANKS FOR COMING AND, UH, FOR THE REPORT, I DO HAVE A QUESTION.

I'M AFRAID MY QUESTION WILL BE UNANSWERABLE AT THIS TIME, BUT I'LL ASK IT ANYWAY.

THAT'S FINE.

AND I WANTED TO, TO NOTE A COUPLE OTHER THINGS.

SO A A APPARENT LOSS, IT STRIKES ME THAT WHAT WE STAND TO GAIN FROM FIXING THE APPARENT LOSS PROBLEM IS, AND MAYBE THIS IS OBVIOUS TO EVERYONE ELSE, THIS IS NOT, WE'RE NOT RECOVERING WATER, WE'RE RECOVERING REVENUE, SO WE'RE JUST MAKING SURE THAT WE BILL CUSTOMERS ACCURATELY.

IS THAT RIGHT? CORRECT.

I THERE'S A LITTLE BIT MORE NUANCE TO IT THAN THAT, PAUL, BUT YEAH, LET'S, LET'S START FROM THAT POINT.

AND SINCE THEN, WE HAVE SIGNIFICANTLY COMPLETED OUR ROLLOUT OF A MI METERS.

DO WE HAVE ANY SENSE OF THE BREAKDOWN WITHIN THE APPARENT LOSS CATEGORY? I DOUBT IT, BUT WHERE, WHERE, WHERE THE APPARENT LOSSES ARE OCCURRING WITHIN THE SYSTEM? LIKE FROM WHICH CUSTOMERS? IS IT TOTALLY RANDOM? I GUESS WE DON'T HAVE THAT DATA YET, PROBABLY.

YEAH, GREAT QUESTION.

IT'S, YOU KNOW, YOU'VE GOT, AND ESPECIALLY WHEN YOU HAVE THE A MI SYSTEM, I'M ASSUMING IT'S OKAY FOR ME TO ANSWER .

SO, UM, WITH THE A MI SYSTEM, YOU'RE GONNA GET MORE AND MORE DATA.

SO YOU'RE GONNA BE ABLE TO MANAGE THIS DOWN, IF YOU WISH, DOWN TO THE INDIVIDUAL CUSTOMER LEVEL.

THERE'S ABSOLUTELY DATA OUT THERE, BUT IT'S, IT'S ABOUT TESTING.

SO LET'S JUST TAKE THE, THE ACCURACY OF THE TWO INCH AND SMALLER METERS THAT'S JUST MICROCOSM IT, EVEN THOUGH THAT'S A FAIRLY BIG CHUNK OF THE, UH, OF THE APPARENT LOSS HERE.

AND AGAIN, YOU'VE GOT THE DATA HANDLING ERRORS AND YOU'VE GOT THE UNAUTHORIZED CONSUMPTION AS WELL, WHICH YOU HAVE TO CONSIDER IN THIS.

BUT THOSE, SO WHAT YOU'VE DONE, WHAT YOU DID IN 2019 WAS TEST, UH, IT MIGHT NOT HAVE BEEN A TOTALLY, UM, UH, STATISTICALLY SIGNIFICANT SAMPLE, BUT IT WAS SOMEWHAT CLOSE TO SORT OF SAY, OKAY, WE'VE GOT THIS SIZE OF METER, UH, WE'VE TESTED X OF THEM, THE AVERAGE ACCURACY OR INACCURACY OF THOSE METERS IS Y AND THEREFORE, THEN YOU EXTRAPOLATE THAT BY THE, YOU KNOW, HOW MUCH VOLUME RUNS THROUGH ALL THOSE METERS AND YOU, YOU CAN DO A WEIGHTED AVERAGE.

SO THAT'S PART OF THE ANALYSIS THAT WAS DONE AND HAS BEEN CONTINUING TO BE DONE BY THE UTILITIES.

SO YOU CAN ABSOLUTELY DO THAT, YOU KNOW, UM, YOU'VE GOT TO BREAK IT DOWN EVEN FURTHER THAN THAT THOUGH.

YOU'VE GOTTA BREAK IT DOWN BY THE MANUFACTURER OF THE, UH, LET'S JUST TAKE THE METERS.

YOU'VE GOTTA BREAK IT DOWN BY THE MANUFACTURER AND, UH, BY THE AMOUNT OF, UH, WATER THAT'S RUN THROUGH THAT METER AND THE AGE, AND THERE'S A COUPLE OF OTHER FACTORS AS WELL, DEPENDING ON THE PRESSURE VARIATIONS THAT CAN CO AND THE WATER QUALITY, THAT CAN, THAT CAN MAKE A DIFFERENCE AS WELL.

BUT YEAH, THERE'S, UM, TO SORT OF ANSWER YOUR QUESTION, IT, IT WAS DONE PARTIALLY WITH THIS, THE UTILITY'S BEEN DOING IT PARTIALLY, BUT YOU CAN ABSOLUTELY GO ALL IN, ESPECIALLY ONCE YOU HAVE THE A MI DATA TO, UH, REALLY, REALLY REFINE THAT GOING FORWARD.

OKAY, THANK YOU.

YEAH, THE REASON I ASK IS, I'M SURE THE UTILITY IS THINKING ABOUT THIS, BUT WHATEVER WE DISCOVER IN TERMS OF WHERE THE APPARENT LOSSES AND SUBSEQUENT UNDER BILLING IS COMING FROM IS GONNA, THEN MAYBE THE SORT OF BOTTOM LINE RESULT FROM THAT IS THAT SOME PEOPLE ARE GONNA, YOU KNOW, ONCE WE GET THE METERS TO BE MORE ACCURATE, ARE GONNA BE, HAVE THEIR WATER BILLS GO UP, MAYBE SUBSTANTIALLY.

I DON'T KNOW.

BUT WHAT ARE Y'ALL THINKING, AND THIS IS A QUESTION FOR THE UTILITY, BUT WHAT IS, WHAT IS SORT OF THE PLAN THERE AND THE THINKING THERE? WELL, I THINK, UM, ANDREW TALKED ABOUT THE, YOU KNOW, THE DATA SET THAT, UH, WAS LOOKED AT FOR THIS WATER LOSS REPORT WAS 2022.

[01:20:01]

UM, AND WE, AND SO, AND WE HAVE A REALLY ROBUST PROGRAM FOR VALIDATING THE ACCURACY OF THOSE METERS.

SO A LOT OF THIS WORK HAS BEEN ONGOING IN THE LAST, UM, COUPLE OF YEARS.

AND, UH, UM, WE HAVE NOT SEEN A, WELL, I THINK THAT, UM, WE'VE SEEN, WE'VE NOT SEEN A SIGNIFICANT, LIKE, OUTCRY OF HIGHER WATER BILLS WITH THE NEW METERS.

UM, IT'S BEEN KIND OF A MIXED BAG.

DID YOU WANNA COMMENT TO THAT? RIGHT.

NO, AND, AND THERE WAS, I WOULD JUST MENTION TOO, EVEN BEFORE THE ROLLOUT OF THE A MI PROGRAM, UM, AUSTIN WATER WORKED WITH THE UNIVERSITY OF TEXAS TO IDENTIFY POTENTIAL EQUITY IMPLICATIONS OF, UH, THAT COULD, YOU KNOW, COME ABOUT FROM HAVING MORE ACCURATE CUSTOMER METERS.

AND SOME OF THE, WE CAN SHARE SOME OF THE RECOMMENDATIONS FROM THAT REPORT THAT CAME OUT FROM THE UT STUDY.

BUT, YOU KNOW, JUST LIKE ENHANCING OUR, UM, THOUGH OUR, OUR CUSTOMER ASSISTANCE PROGRAMS, UM, TO INCLUDE NOT JUST SINGLE FAMILY RESIDENTIAL CUSTOMERS, BUT ALSO MULTI-FAMILY RESIDENTIAL CUSTOMERS AND OFFERING OF FURTHER OPPORTUNITIES FOR PEOPLE TO TAKE ADVANTAGE OF THOSE PROGRAMS IF THEY, WE DID SEE SOME OF THOSE, UH, YOU KNOW, INCREASED ACCURACY IN, IN METERING, UM, PASSING ALONG, UH, COSTS TO RESIDENTS OF, OF MULTIFAMILY APARTMENTS.

SO WE'VE BEEN THINKING THROUGH THAT AND WE'VE BEEN IMPLEMENTING STRATEGIES TO TRY TO ADDRESS THOSE, UH, POTENTIAL IMPACTS, ESPECIALLY FOR THOSE FOLKS WHO ARE LOWER INCOME.

AND, AND ALSO THE, WITH THE LEAK DETECTION ALERTS AND THE ABILITY TO ALERT CUSTOMERS IF THEY ARE ON TRACK TO GO INTO A HIGHER TIER OF BILLING RATE, UM, WE'VE SEEN, UH, WE'VE SEEN THAT THOSE ALERTS HAVE A MEANINGFUL IMPACT ON, UH, CUSTOMER WATER USE.

AND SO IT REALLY PUTS THE CONTROL, UM, IN THE HANDS OF THE, UH, HANDS OF OUR CUSTOMERS.

SO I THINK, YOU KNOW, A MI IS IS IS DOING A LOT OF HEAVY LIFTING FOR US, UM, AND, YOU KNOW, WILL CONTINUE TO BE AN IMPORTANT PART OF US MANAGING OUR, UH, OUR WATER LOSS AND CUSTOMER WATER USE.

AND I DID WANNA JUST MENTION REALLY QUICKLY, BECAUSE YOU MENTIONED WHAT WE STAND TO GAIN ON, YOU KNOW, ADDRESSING APPARENT LOSSES IS MAKING SURE THAT WE'RE BILLING CUSTOMERS ACCURATELY.

THAT'S ONE PIECE OF IT, BUT YOU, I MEAN, ANDREW MENTIONED LIKE, THERE'S TWO ENDS OF THIS, RIGHT? THERE'S WHAT'S HAPPENING AT THE CUSTOMER END OF THE METER AND WHAT'S HAPPENING IN THE PRODUCTION METERS, AND JUST HAVING SOME GREATER CONFIDENCE IN THE NUMBERS ON BOTH SIDES OF THAT HELPS US TO UNDERSTAND WHERE THE PROBLEMS ARE.

THAT'S, UH, IN MY MIND, THAT'S, UH, YOU KNOW, JUST AS IMPORTANT IF NOT MORE IMPORTANT, UM, UH, A RESULT OF UNDERSTANDING OUR, OUR APPARENT LOSSES AND, AND REDUCING THOSE APPARENT LOSSES IS SO THAT WE CAN ADDRESS THE ISSUES THAT EXIST IN OUR SYSTEM WHERE THESE LOSSES ARE OCCURRING, AND MAKE SURE THAT WE'RE TARGETING OUR EFFORTS AND INVESTMENT TO BE ABLE TO REDUCE THOSE REAL LOSSES.

UH, THE, UH, LINKS THAT WERE INDICATED AS NOT, UH, HAVING WORK ORDERS ENTERED, THERE WAS A, UH, THERE WAS A COMMUNICATION MISS MISSING THERE WITHIN THE, OR WE, AS SOON AS WE NOTICED THAT, SOON AS THAT WAS POINTED OUT, WE'VE GOT THAT THAT'S IN PLACE NOW.

THANK YOU MARISSA AND SHEA, THAT'S REALLY HELPFUL.

AND I, I THINK, UM, YEAH, I THINK WE SHOULD RESURFACE THAT UT REPORT.

I DIDN'T EVER SEE THAT.

AND THAT WOULD BE, THAT WOULD BE GREAT.

WE SHOULD DEFINITELY KEEP THAT TOP OF MIND AS WE WORK ON THIS.

THIS IS LIKE, YOU KNOW, THIS LOOKS LIKE WE'RE TRYING TO RECOVER ABOUT $12 MILLION, UM, IN LOSS REVENUE FROM APPARENT LOSSES.

SO THAT, THAT'S IMPORTANT.

I'M GLAD Y'ALL ARE THINKING ABOUT IT.

AND THEN ON THE REAL LOSS SIDE, JUST WANTED TO POINT OUT TWO THINGS.

I TOOK SOME NOTES READING THE REPORT EARLIER.

UM, I GUESS ONE THING THAT WASN'T MENTIONED IN THE, UH, SUMMARY THAT WE HAD HERE, I SAW THAT SOME OF THE SIGNIFICANT NUMBER OF IDENTIFIED LEAKS WERE NOT ENTERED WITH A WORK ORDER OR SERVICE REQUEST.

SO I'M SURE THAT'S GONNA BE ADDRESSED IN THE NEW SOPS.

I I'M GUESSING THAT Y'ALL ARE ROLLING OUT FOR THE TWO CONTRACTORS THAT YOU SAY YOU WANNA MAINTAIN FOR THIS WORK.

UM, SO I, I THINK THAT SOUNDS IMPORTANT.

UM, AND THEN THE OTHER THING THAT STOOD OUT TO ME FROM THE REPORT WAS THAT, AND CORRECT ME IF I'M WRONG, WE'RE GETTING ABOUT 17% OF THE REAL WATER LOSS IS JUST, IS COMING FROM THE BACKGROUND LEAKAGE.

SO NOT THE MAIN BREAKS OR THE SERVICE BREAKS, UM, BUT IT'S JUST ONGOING BACKGROUND LEAKAGE.

AND IT SEEMED LIKE THE SOLUTION FOR THAT WAS REPLACING THE PIPES AS Y'ALL ARE CONTINUING TO DO ON A REGULAR BASIS.

BUT THE OTHER THING WAS ADJUSTING THE PRESSURE IN THE SYSTEM, AND WE TALKED A LITTLE BIT ABOUT THAT, BUT I THINK IT'S WORTH HARPING ON A LITTLE BIT MORE.

UM, AND I WANNA MAKE SURE THAT IN THE FOLLOWUP TO THIS, WE LOOK AT IT MORE BECAUSE IT SOUNDED LIKE A NO-BRAINER, THE PRESSER MANAGEMENT, THE RECOMMENDATIONS FROM BLACK AND VEATCH ON THAT FRONT SOUNDED LIKE SORT OF WIN-WINS.

AND, UM, YEAH, I WANNA MAKE SURE WE ARE LOOKING AT THAT.

SO THOSE ARE MY NOTES AND THANK YOU.

COOL.

SO, UM, I'LL, I'LL ADDRESS THOSE AS BEST I CAN AND ANDREW CAN CORRECT ME WHERE I, WHERE I GO ASTRAY.

BUT, UM,

[01:25:01]

THAT'S BEEN, UH, BEEN RESOLVED.

BUT YES, CERTAINLY SOMETHING THAT'LL BE INCORPORATED INTO SOP AS WELL.

UM, UH, UH, LAYING THAT OUT, UM, WHEN YOU SPEAK OF THE BACKGROUND LEAKAGE, UM, THAT THE SECOND ITEM THAT YOU BROUGHT UP, UM, ONE PART THAT THAT'S KIND OF CATEGORIZED IN THE, UH, UNAVOIDABLE REAL LOSS, THE, THE KIND OF THING THAT YOU, THAT YOU CAN'T REALLY, UM, UH, RECOVER THAT IT'S THOSE THINGS.

IT'S THE DO DENOMINATOR IN OUR, OUR FAVORITE ILI IS THE STUFF THAT YOU JUST, YOU CAN'T REALLY, UH, UH, CAN'T AVOID, UM, UH, UH, LOSS, UH, CAN'T AVOID LOSING.

CERTAINLY OUR REPLACEMENT OF MAINS IS MORE REACHING OUT, THOSE THAT ARE FREQUENTLY BREAKING, THAT ARE, THAT ARE HAVING MORE THAN JUST THE BACKGROUND LEAKAGE AND TRYING TO, UH, TRYING TO TAKE CARE OF THOSE.

UM, AND THEN THE, THE, THE PRESSURE ADJUSTMENT, AND, AND I, I'LL LET YOU TALK ABOUT THIS, ANDREW, BECAUSE YOU, YOU KNOW, MORE, UH, ABOUT IT, BUT I KNOW THERE ARE, IT, IT'S TECHNICALLY A CHALLENGING THING TO DO IN A VERY INTERCONNECTED SYSTEM TO, UH, ADJUST PRESSURES.

'CAUSE AGAIN, WE GOTTA MAINTAIN OUR, OUR SERVICE TO OUR CUSTOMERS.

SO WE CERTAINLY CAN'T HAVE SOMEBODY THAT'S AT 40 PSI AND DROP 'EM DOWN TO DOWN TO 20, BUT ANDREW LET YOU TAKE IT.

YOU CAN DO BETTER THAN ME.

IT IS A GREAT CONVERSATION.

KNOW, I, I DON'T KNOW A TON ABOUT THESE.

SO PRESSURE MANAGEMENT IS THE, IF YOU CAN DO IT, AND TO MATT'S POINT, IT, IT'S PRETTY GNARLY COMPLEX WITHIN A, UM, UH, WITHIN A, A SYSTEM LIKE YOURS THAT'S NOT LINEAR.

UM, AND SO YOU'VE GOTTEN TO COMPARTMENTALIZE IT, BUT IF YOU, WELL, ACTUALLY, YOU DON'T HAVE TO TOTALLY COMPARTMENTALIZE IT, BUT YOU'VE SET UP YOUR SYSTEM TO SORT OF MANAGE THE PRESSURE SO THAT, YOU KNOW, NOBODY GETS UNDER A CERTAIN LEVEL OF SERVICE.

UM, AND SO IT'S BUILT UP FROM THAT.

BUT IF YOU CAN COMPARTMENTALIZE THAT ENOUGH SO YOU CAN ALTER THE PRESSURE, THEN IT IS THE ONE THING THAT WILL, UM, REDUCE LEAKAGE JUST BY ITSELF.

SO IF YOU'VE GOT A LEAK IN THE SYSTEM, IT'S COMING OUTTA A CERTAIN PRESSURE.

IF IT'S AT 70 PSI, YOU'RE GONNA GET MORE WATER COMING OUTTA THAT LEAK THAN IF IT'S AT 60 PSI.

IT'S JUST THE PHYSICS OF IT.

AND SO, YOU KNOW, UH, IT'S, IT'S THE ONE THING THAT HITS BACKGROUND LEAKAGE, UNREPORTED LEAKAGE, AND REPORTED LEAKAGE.

IT HITS ALL THREE ALL AT ONCE.

SO IT'S SOMETHING, IT'S GREAT FOR EVERYBODY TO CONSIDER.

ANDREW, I MIGHT ADD IT MICROPHONE.

HMM.

OH YEAH, ANDREW, I MIGHT ADD, IF WE'VE GOT TIME FOR YOU TO ADDRESS IT.

DO YOU HAVE A GOOD EXAMPLE OF SOMEBODY WHO'S BEEN REALLY SUCCESSFUL IN THAT APPROACH? PRESSURE MANAGEMENT FOR WATER LOSS REDUCTION? PRESSURE MANAGEMENT HAS NOT BEEN, UM, THAT SUCCESSFUL IN THE UNITED STATES, UM, BECAUSE OF MANY REASONS, BUT THERE'S PLENTY OF, UM, GREAT CASE EXAMPLES FOR WORLDWIDE.

UM, YOU KNOW, UH, SO YEAH, THERE'S, UM, I THINK THAT'S A CONVERSATION FOR ANOTHER TIME, BUT YEAH, IT'S, UH, YOU, SOME PEOPLE DO ACCIDENTALLY WHEN THEY CHANGE THE PRESSURE IN THEIR SYSTEM AND YOU CAN SEE IT.

UM, BUT THERE'S, THERE, THERE'S A NUMBER OF STUDIES THAT HAVE BEEN DONE.

ONE OF THE EXAMPLES FROM ALL THE, I CAME FROM THE UK PROBABLY EVERYBODY GETS THAT.

UM, SO YEAH, THE WATER AND SEWER, THE WATER AND THE WATER ONLY UTILITIES OVER THERE.

A LOT OF THEM HAVE PLAYED WITH PRESSURE MANAGEMENT MORE THAN PLAYED WITH PRESSURE MANAGEMENT.

A LOT OF THE SOUTHEAST ASIAN COMMUNITIES, UM, THE HONG KONGS, THE SINGAPORES, UM, AND BEYOND HAVE MORE THAN PLAYED WITH IT AS WELL.

SO IF YOU WANT TO GET INTO THAT, UH, WE COULD HAVE ANOTHER TWO HOUR SESSION ON THAT.

I HAVE, UH, TWO QUESTIONS.

UM, ONE IS, UM, ABOUT THE REAL LOSS RECOMMENDATIONS IN THE DMAS, THE DISTRICT MANAGED AREAS.

UM, THAT DISTRICT MANAGER AREA IS DISTRICT METER.

DISTRICT METER, THANK YOU.

I THINK I'M COMBINING GROUNDWATER WITH, UH, WATER LOSS, , .

I WAS HAVING A LITTLE, A LITTLE MIND MEL THERE.

UM, SO JUST LOOKING AT THIS, YOU KNOW, WE'VE GOT THIS CONSIDER UP TO FIVE TEMPORARY DMAS, AND THE COST IS $1.2 MILLION, BUT IT'S 0.64 MGD.

IT IS THIS ONE OF THE HIGHEST AMOUNT OF SAVING STRATEGY, UM, LOWER COST ON A PER MGD, JUST JUST ME EYEBALLING THIS.

UM, AND YOU

[01:30:01]

I KNOW THAT, THAT I SAW TONS OF PRESENTATIONS ON 'EM AT THE LAST, UM, NATIONAL WATER REUSE CONFERENCE, AND THEY SEEM TO BE, I DON'T KNOW IF IT'S VERY POPULAR OR GROWING IN POPULARITY, BUT, UM, IS THIS, 'CAUSE IT SEEMS LIKE THIS IS A POTENTIAL AREA FOR SAVINGS WITH, WITH A LOWER KIND OF PER GALLON INVESTMENT.

WELL SPOTTED.

UM, SO THIS IS WHERE, YOU KNOW, THE, YOU'VE GOT SOME LOW HANGING FRUIT IF YOU DO IT CORRECTLY, YOU KNOW, IF YOU'RE GOING TO DO, UM, ONE OF THE REASONS WE'RE MENTIONING TEMPORARY IS BECAUSE THERE'S A LOT OF CONSIDERATIONS HERE IN TERMS OF YOU'RE GONNA BE SHUTTING SOME VALVES, THERE'S GONNA BE SOME WATER QUALITY CONSIDERATIONS HERE AS WELL.

UM, THERE'S GONNA BE SOME PRESSURE CONSIDERATIONS AS WELL, YOU KNOW, 'CAUSE YOU'VE GOTTA MANAGE YOUR SYSTEM FIRST AND FOREMOST.

WE'VE GOTTA MAKE ABSOLUTELY CERTAIN THAT THAT'S NOT GONNA BE A PROBLEM WITH DOING THIS.

BUT IF YOU AND FIVE IS, YOU KNOW, IT'S, IT'S NOT A ROUND NUMBER, BUT I THINK, YOU KNOW WHAT I MEAN, IN TERMS OF IT BEING A SORT OF A HALF ROUND NUMBER.

UM, SO LET'S CHOOSE A CERTAIN NUMBER.

LET'S TRY AND PLAY IN THE AREAS THAT GET TOWARDS THE MOST EFFICIENT LOOKING AT THIS.

AND, UM, CHOOSE SOME AREAS THAT ARE RELATIVELY EASY TO GO AFTER.

YOU KNOW, IT MIGHT BE ON THE EXTREMITIES, IT MIGHT BE INTERNAL TO THE SYSTEM YOU'RE TRYING TO LOOK FOR, UM, LOCATIONS THAT YOU'RE GOING TO HAVE A WIN AS WELL.

AND SO, UM, YES, THE FIRST FIVE, WE THINK YOU COULD GET SOME MAJOR WINS, OBVIOUSLY IF THEY'RE DONE CORRECTLY.

AND YOU'VE GOTTA LOOK AT THAT, UM, YOU KNOW, EXTRAPOLATING IT TO THE WHOLE SYSTEM.

THERE'S A NUMBER OF UTILITIES THAT HAVE DONE THAT.

IT GETS COMPLEX, ESPECIALLY WHEN YOU'RE DOING THE DOWNTOWN AND THE URBAN AREAS.

UM, BUT YEAH, UH, UH, LET'S SEE IF I CAN CIRCLE BACK AND ANSWER YOUR QUESTION.

WE DO THINK THERE'S A LOT OF POTENTIAL, UM, IF THAT'S PUSHED TO THE RIGHT PLACES.

AND ONE OF THE, I'LL, I'LL FINISH WITH THIS, IS ONE OF THE VERY FEW WAYS YOU CAN TRULY MONITOR HOW MUCH LEAKAGE IS COMING OUTTA THE SYSTEM.

YOU KNOW, WE'VE TALKED ABOUT DOING THE AUDIT AND IT'S ONE MINUS ANOTHER AND IT'S WHAT'S LEFT.

WE'VE TALKED ABOUT DOING THE COMPONENTS ANALYSIS.

THAT'S HOW MANY MAIN BREAKS AND SERVICE LINE LEAKS THERE ARE.

AND YOU'RE DOING A SORT OF A, AN ESTIMATION WITH THAT.

THIS, YOU CAN SEE, OKAY, WHAT'S, WHAT'S GOING INTO THAT DISTRICT? WHAT'S GOING INTO THAT DMA, WHAT'S COMING OUT OF IT THROUGH ANALYZING THE A MI, WHAT'S THE DIFFERENCE? WHAT'S THE LEAKAGE? OKAY, SEND THE LEAKAGE TEAMS IN.

WE'VE REDUCED THAT BY X AND WE KNOW, SO WE CAN TRULY MONITOR WHAT THAT'S GOING FORWARD AS WELL.

SO THAT'S ANOTHER BENEFIT TO THIS.

YOU, YOU TRULY GET IT.

SO IS THIS SOMETHING THAT HAS, DOES, HAS AUSTIN DONE THIS BEFORE OR IS THIS NEW? SO YEAH, WE'RE PILOTING A COUPLE OF PLACES RIGHT NOW.

AND YOU LEVERAGING THE A MI DATA BE OPERATIONAL BY THE END OF THE YEAR OF THE FIRST COUPLE, SO NOT FIVE, BUT UH, A COUPLE OF THEM.

AND IT'S, UM, YOU KNOW, HAVING THE A MI REALLY HELPS ABSENT THAT YOU'RE USING MONTHLY CONSUMPTION DATA, WHICH GETS MORE DIFFICULT.

SO THE, ONE OF THE REASONS WHY THIS IS, I WOULD SAY MAYBE SAY RELATIVELY MODEST, EVEN THOUGH 0.64 MGD IS NOT MODEST IN THE SCHEME OF THINGS, LOOKING AT A LOT OF THIS, UM, IS THAT WE'RE TRYING IT OUT, RAMPING IT UP, OR IS THAT CORRECT? YEAH, YEAH.

WE'RE, WE'RE, WE'RE MOVING IN THAT DIRECTION.

UM, ALL RIGHT.

UM, MY OTHER QUESTION IS ABOUT SLIDE 23, WHICH IS AUSTIN'S WATER PERFORMANCE WATER LOSS TREND.

IT SAYS IN HERE THAT TWDB SUGGESTED RANGE IS THREE TO FIVE.

UM, UM, I'M NOT AWARE THAT TWDB HAS A SUGGESTED RANGE.

THEY SAY THEY DON'T MAKE RECOMMENDATIONS FOR WHAT WATER LOSS SHOULD BE.

UM, BUT THE WAY YOU SAID IT MADE ME THINK THAT, I DON'T KNOW THAT MAYBE THIS ISN'T REALLY WHAT IT MEANS.

I JUST, I WANNA MAKE SURE, AND I WANNA BE CAREFUL ABOUT THE WORDS WE HAVE IN THE SLIDE BECAUSE I DON'T, I DON'T THINK TWDB MAKES RECOMMENDATIONS LIKE THIS.

SO THEY'VE GOT A, A, A TABLE OF WHERE THEY SUGGEST BASED ON, UH, UM, BASED ON A, A UTILITIES, UM, SITUATION WITH WATER SCARCITY.

AND SO, LIKE ST.

LOUIS, THEIR RANGE, YOU KNOW, APPROPRIATE RANGE OR WHATEVER WOULD BE MUCH HIGHER.

'CAUSE YOU KNOW, WE HAD A CONFERENCE OVER THERE AND THEY SAID, YOU KNOW, WE GOT THIS CREEK THAT RUNS OUT EAST OF TOWN 'CAUSE THEY'VE GOT SO MUCH WATER FROM THE, THE MISSISSIPPI.

SO THEY'VE GOT, AND AND ACTUALLY DAN CORRECT ME IF I GO WRONG, AND ANDREW, YOU KNOW, TOO, BUT, UM, SO THEY'VE GOT A ONE TO THREE FOR, YOU KNOW, REALLY RESTRICTED, UH, UTILITIES.

I, I, I DON'T KNOW THAT CHART, UH, BY THE BACK OF MY HEAD, BUT THE, THE THREE TO FIVE, OH,

[01:35:03]

SORRY.

THAT'S OKAY.

IF HE'S GOT A BETTER ANSWER, , HE'S JUST LOOKING IT UP ON THE INTERNET.

UH, OKAY.

GOTCHA.

BUT SO, SO WHERE THEY'RE SAYING THREE TO FIVE IS, IS APPROPRIATE, SEEMS TO FIT THE CONSTRAINTS THAT WE HAVE WITHIN, UH, WITHIN AUSTIN WATER.

UH, BUT THAT'S, WE'RE NOT AIMING FOR THREE TO FIVE.

SO IN THAT SENSE IT DOESN'T REALLY MATTER.

YEAH, I MEAN THAT'S, THAT'S, THAT'S THE OTHER THING IS WE'RE NOT AIMING FOR, FOR THAT.

UM, ANYWAY, I JUST, YEAH.

NOTED.

UM, DO WE HAVE OTHER QUESTIONS FOR THE PRESENTATION? MADELINE? HI.

THANK YOU BOTH FOR YOUR PRESENTATION.

YOU WERE VERY THOROUGH AND I REALLY APPRECIATE THAT.

UM, FOR THE POLYBUTYLENE, YOU KNOW, IT'S, IT'S PARTICULARLY SUSCEPTIBLE TO CHLORINE RESIDUALS.

DO YOU GUYS DO SPECIFIC TARGETING AFTER YOU HAVE LIKE AN EXCEEDANCE IN THE AREAS WITH MORE OF THOSE SERVICE LINES TO BE CATCHING THOSE LEAKS BECAUSE IT'S MORE LIKELY TO HAPPEN? HAVE YOU GUYS COME UP WITH A STRATEGY I JUST RELATED TO THAT OR? SO LEMME ASK IF, UH, MAKE SURE I'M CLEAR ON THE QUESTION.

YOU'RE TALKING ABOUT IF WE HAVE A FAILURE IN A, IN A NEIGHBORHOOD, DO WE THEN FOCUS IN THAT NEIGHBORHOOD OR NO? NO.

SO LIKE IF YOU GUYS ARE TREATING YOUR WATER AND YOU HAVE AN EXCEEDANCE IN YOUR CHLORINE RESIDUALS, WOULD YOU GUYS GO TO THOSE AREAS TO KIND OF CHECK OUT AND SEE IF THERE'S ANY FAILURES? BECAUSE IT WOULD MORE LIKELY RESULT IN THAT, 'CAUSE THAT COULD BE A, A GOOD PROACTIVE APPROACH TO DIVERT TO SOMEBODY ELSE.

'CAUSE I'M NOT FAMILIAR WITH CHLORINE EXCEEDANCES, , I'LL, I'LL FOLLOW UP ON THAT.

YEAH, YEAH.

I'M NOT, I'M NOT AWARE THAT THAT THAT'S REALLY APPLICABLE, BUT I'LL FOLLOW UP.

AND THEN, UM, MY OTHER QUESTION WOULD BE HOW, LIKE THE REALLY COLD FRONT WE HAD IN, IN 2020 CAUSED, I'M GUESSING A LOT MORE SPIKES AND STUFF.

IS THERE ANY KIND OF EMERGENCY PROTOCOL FOR WHEN WE GET THOSE EXTREME WEATHER EVENTS THAT MIGHT CAUSE MORE BREAKAGE AND THERE'S JUST NOT A LOT OF STAFF TO RESPOND? YY YES.

SO WE HAVE, UH, WINTER WEATHER PREPAREDNESS, UH, OPERATIONALLY WHERE WE, AND THIS IS ACROSS ALL OF OUR OPERATIONS TEAMS, BUT CERTAINLY OUT IN THE DISTRIBUTION SYSTEM WHERE WE QUEUE UP, UM, ADDITIONAL CREWS TO BE READY TO RESPOND AS WELL AS CONTRACTOR RESOURCES.

SO WE HAVE, THOSE PROCESSES HAVE BEEN IN PLACE SINCE WINTER STORM URI, UM, AND HAVE BEEN TESTED MULTIPLE TIMES SINCE THEN.

SO WE, WE KNOW THEY WORK.

OKAY, SO WE'VE GOT THESE REPORTS.

WE'VE GOT THIS REPORT FROM YOU ALL.

UM, ONE OF THE REASONS, I MEAN, Y'ALL ARE DOING, EXCUSE ME, JENNIFER.

OH, SORRY, I I APOLOGIZE.

GO AHEAD SARAH.

UM, I JUST HAVE TWO QUESTIONS.

ONE IS ON I THINK SLIDE 23, WHAT JENNIFER WAS SAYING, AUSTIN'S WATER PERFORMANCE.

UM, AND THEN IN THAT SLIDE, I'M TRYING TO UNDERSTAND THAT SLIDE AND THEN ON PAGE ONE DASH TWO OF THE REPORT, SO THAT'S IN THE EXECUTIVE SUMMARY, THERE'S THIS ILI GRAPH, UM, AND I THINK THOSE ARE BASICALLY THE SAME SLIDE 23 IN THIS ILI GRAPH.

AND SO, UH, WELL FIRST JUST THANK YOU TO, YOU KNOW, EVERYBODY FOR THE PRESENTATIONS JUST KIND OF A COMMENT.

I DON'T FEEL LIKE EVEN AFTER LISTENING TO THE PRESENTATIONS, I REALLY UNDERSTAND WHAT'S GOING ON WITH THIS GRAPH ON PAGE ONE DASH TWO, WHERE THE ILI GOES FROM 2.0 IN 2010 AND UP TO, YOU KNOW, 4.1 IN 2022.

UM, SO MAYBE IF AFTER THE MEETING ANYBODY'S ABLE TO JUST KIND OF WRITE ME AN EMAIL THAT LIKE EXPLAINS IT A LITTLE MORE.

I JUST LOOKING AT THE REPORT IN THIS, I DON'T, I JUST DON'T FEEL LIKE I GET IT WHY IT'S GOING UP STILL.

UM, AND I THINK ROBERT TRIED TO ASK A QUESTION IN THE BEGINNING ABOUT POPULATION GROWTH, AND THAT WAS THE FIRST THING I WONDERED WHEN I LOOKED AT THIS CHART IS LIKE, DOES IT HAVE TO DO WITH SYSTEM EXPANSION? UM, IS THIS, YOU KNOW, WHAT WOULD WE EXPECT WITH SYSTEM EXPANSION? AND THEN HOW DOES THIS ACTUAL PERFORMANCE RELATE TO THAT? SO IF THAT COULD, SOMEBODY COULD JUST TRY TO SIMPLIFY IT FOR ME, I'M NOT UNDERSTANDING WHY IT'S GOING UP OVER THAT TIME PERIOD OF 12 YEARS.

UM, IN PARTICULAR TO SHAY, BECAUSE YOU'RE THE ONLY PERSON I'VE TALKED TO ABOUT THIS AND YOU KNOW, YOU, I DON'T WANNA SUMMARIZE WHAT PARAPHRASE YOU, BUT MY UNDERSTANDING IS THAT, YOU KNOW, THIS IS A, A, A COMPLICATED, TRICKY PROBLEM AND YOU GUYS HAVE, HAVE BEEN WORKING ON IT AND HAVE TRIED A LOT OF THINGS AND JUST LIKE, HOW ARE YOU FEELING NOW ABOUT THE RECOMMENDATIONS AND THE OUTLOOK AND LIKE, WHAT, WHAT IS THE SENSE OF IT IN TERMS OF LIKE, WE'VE GOT SOME NEW IDEAS AND TOOLS TO DIG INTO THIS, OR LIKE, WE'RE GONNA KEEP TRYING DIFFERENT THINGS, YOU KNOW, JUST KIND OF A, SO REALLY TO BOTH OF YOUR QUESTIONS.

UM, AND THEN MY QUESTION IS REALLY, SO MY OTHER QUESTION IS JUST, THERE'S TONS OF INFORMATION IN HERE AND METRICS, AND I KIND OF JUST WANTED TO ASK A GUT CHECK QUESTION,

[01:40:01]

UM, IT, THIS IS A COMPLEX, UM, SITUATION WHERE WE HAVE BEEN DOING A LOT OF WORK AROUND WATER LOSS AND YET WE SEE THAT OUR WATER LOSS CONTINUES TO BE, YOU KNOW, UH, UM, IF, UH, INCREASING AND NOT DECREASING MORE IMPORTANTLY.

AND SO, UM, I, I DO FEEL LIKE BECAUSE OF THIS REPORT AND, UH, THE, THIS CROSS-DEPARTMENTAL TEAM THAT WE ARE, THAT WE'RE STANDING UP WHERE WE WILL GET KIND OF EVERY PROGRAM AREA ENGAGED, I FEEL LIKE IT'S GIVEN US A LOT OF ACTIONABLE THINGS WE CAN DO.

UM, IT WOULD'VE BEEN GREAT IF THERE HAD BEEN LIKE AN AHA MOMENT OF HERE'S LIKE ONE OR TWO OR THREE THINGS THAT IF YOU GO FIX THIS, IT WILL, IT WILL MAKE A DIFFERENCE.

AND, BUT THAT'S, THAT'S NOT THE CASE.

AND SO WHAT WE HAVE TO DO IS REALLY DOUBLE DOWN ON, UM, ON ALL OF THE THINGS THAT ANDREW TALKED ABOUT, YOU KNOW, BETTER DATA MANAGEMENT, UM, AND I'M NOT GONNA TRY TO RECAP THEM ALL, BUT, UH, BUT REALLY FOCUS IN ON, UM, ON THESE WAYS THAT WE CAN BECOME EVEN MORE, UM, CONSISTENT AND, AND, AND FRANKLY SOPHISTICATED IN HOW WE HANDLE, UH, WATER LOSS.

AND SO I, I FEEL OPTIMISTIC THAT WE'RE GONNA, UM, REALLY BEGIN TO TURN THE CORNER ON WATER LOSS.

UM, AND, BUT IT WILL TAKE A, A CONCERTED, UM, EFFORT ACROSS AUSTIN WATER TO DO THAT.

OKAY, THANKS.

AND SO THEN I WOULD JUST SECOND WHAT BILL MORTY SAID IS LIKE, YOU KNOW, LET'S STAY UP TO DATE WITH IT, ALONG WITH THE WATER CONSERVATION PLAN.

I THINK THAT ALSO WAS ONE WHERE IT WAS LIKE SHOCKING, YOU KNOW, WHEN WE TALKED ABOUT IT AGAIN AFTER SO MANY YEARS.

AND ALSO JUST UNDERSCORING JENNIFER'S LIKE ORIGINAL COMMENT IS THAT HELPING US UNDERSTAND HOW THIS FITS IN WITH THE PROJECTIONS THAT WERE IN THE WATER CONSERVATION PLAN SO THAT WE CAN LINE IT ALL UP.

AGREE.

MATT, DID YOU WANNA ANSWER, TRY TO ANSWER SARAH'S FIRST QUESTION OR DO YOU WANNA SEND SOMETHING IN WRITING? I, I WANTED TO AND I HAD IT RIGHT HERE.

UM, COULD THAT BE RESTATED AGAIN, ? IT WAS, UM, SHE ASKED IF WHY, WHY DOES IT GO UP? YEAH.

WHY? OH, WHY UP? WHY DOES IT GO UP 2010 TO 20, RIGHT? 22, WHAT'S UP? AND, AND SO MY ANSWER IS GONNA BE BASICALLY ECHOING WHAT AND HOW ANDREW, UH, ANSWERED, UH, EARLIER IS, YOU KNOW, WE DON'T HAVE WELL-DEFINED REASONS FOR THAT.

I, YOU KNOW, ONE THING I COULD TURN TO IS IT OUR, OUR SURFACE LINE BREAKS HAVE BEEN GOING UP SOME, BUT I I, I KIND OF HESITATE TO EVEN MENTION THAT 'CAUSE I'M NOT GONNA TRY AND TELL, OH, WELL THAT'S WHERE IT IS.

YOU KNOW, THAT'S WHAT THE ISSUE IS.

I, I DO THINK OUTTA THE REPORT AND OUT OF, OF OUR EXPERIENCE INCREASING OUR EFFORTS IN THAT AREA, I THINK THAT'S ONE OF THE AREAS WE CAN REALLY MAKE A DIFFERENCE.

BUT REFINING WHAT WE DO WITH LEAK DETECTION, UH, YOU KNOW, GETTING MORE ACCURATE WITH OUR PRODUCTION METERS AND EVERYTHING, ALL OF THESE THINGS WILL HELP, BUT WE DON'T, WE DON'T HAVE THE KIND OF THE ONE THING TO SAY WHY THAT, UH, WHY IT HAS MOVED, UH, IN THAT DIRECTION.

UM, AND THE OTHER THING IS, YOU KNOW, THAT SHAY HAD MENTIONED ABOUT NOT A, I DON'T THINK YOU USED SMOKING GUN.

I, I, I FORGET THE TERMINOLOGY YOU USED OR THE, YOU KNOW, THE BIG ITEM OR WHATEVER IS, UH, YOU KNOW, IT'S LIKE A BIG SHIP AND IT, AND IT TAKES, IT TAKES SOME TIME TO TURN, BUT WE CAN'T LET THAT KEEP US FROM DOING THE THINGS THAT WE CAN DO.

AND SO WE'RE GONNA IDENTIFY WHAT WE CAN DO RIGHT AWAY AND THE THINGS THAT TAKE LONGER GET STARTED ON 'EM NOW.

THAT BRINGS A QUESTION OF, WITH ALL OF THIS, UM, IS I GUESS, OR MAYBE YOU ALREADY KNEW THIS, HOW DO YOU FEEL ABOUT THE PROJECTIONS? HOW DO WE FEEL ABOUT 'EM? ARE THEY ACHIEVABLE? ARE THEY ACTUALLY REFLECTED IN WATER, IN THE WATER CONSERVATION PLAN AND WATER FORWARD? UM, WHAT NEEDS TO HAPPEN TO LINE ALL THAT UP OR HAS THAT ALREADY HAPPENED? SO MY UNDERSTANDING IS THAT IN THE WATER CONSERVATION PLAN, WE HAVE, I I GOALS OF 3.57 AND 2029 AND 3.31 AND 2034.

, I MEAN, AND I HEARD ANDREW SAY, YOU KNOW, OR SOMEBODY, MAYBE IT WAS YHE, BUT ANYWAY, FIVE TO 70 YEARS FROM SOME OF THIS STUFF.

BUT, YOU KNOW, WE HIT THE ABOVE THREE MARK 10 YEARS AGO.

AND, UM, I'VE ALSO HEARD SHAY SAY LIKE THAT WE'VE BEEN TRYING TO WORK ON THIS, BUT THE THINGS THAT WE EXPECT TO WORK AREN'T YIELDING THE RESULTS.

SO, UM, WELL,

[01:45:01]

AND THOSE ARE THE GOALS THAT ARE FOR THOSE TIMES STEP.

WE'VE TRIED TO LINE THOSE UP WITH WATERFORD 24 FOR THE NEAR TERM.

UM, WE, AND THAT SEEMS TO BE KIND OF THE FOLKS' PRIMARY INTEREST.

WE HAVE, YOU KNOW, DECREASING GOALS AS WE MOVE FURTHER OUT INTO THE FUTURE.

BUT, UM, WE HAVE NOT, YOU KNOW, GONE THROUGH A PROCESS AFTER THIS REPORT HAS COME OUT TO SINK UP THOSE WATER CONSERVATION PLAN GOALS WITH ANYTHING THAT'S COMING OUT FROM, FROM THIS REPORT.

YOU KNOW, THAT THE GOAL, A GOAL OF THREE WAS CITED A A FEW TIMES.

WE HAVE NOT YET SYNCED THOSE ITEMS UP.

SO A GOAL OF THREE BY 2030.

AND SO THE WATER CONSERVATION PLAN HAS 3.3 BY 2034 MM-HMM, .

UM, AND I ASSUME WHAT YOU'RE SAYING, ANDREW, IS IF AUSTIN WATER DOES ALL THESE THINGS LISTED HERE THAT YOU THINK WE CAN GET TO THREE CORRECT.

IN THAT TIMEFRAME? YES.

AND ARE WE GONNA DO EVERYTHING IN THIS PLAN? YES, WE ARE.

WELL THEN ARE WE GONNA BE ABLE TO UPDATE, SORRY, A BIG BIRD JUST FLEW BEHIND YOU.

, UM, , UM, ARE YOU, ARE WE GOING TO BE, ARE WE GOING TO UPDATE THE WATER CONSERVATION PLAN TO REFLECT THAT AND WATER FORWARD? SO I, UH, WE ARE GOING TO DO EVERYTHING THAT'S IN THIS PLAN AND WE ARE GOING TO DRIVE WATER LOSS, UH, THROUGH ALL OF THE WAYS THAT WE HAVE TALKED ABOUT.

UM, I HAVE A LOT OF HESITATION WITH PUTTING THOSE AMBITIOUS GOALS IN THE WATER CONSERVATION PLAN AND WATER FORWARD, UM, ALL THE WAY DOWN TO THREE IN 2034.

UH, BECAUSE OF, BECAUSE OF THE LONG HISTORY OF EXCELLENT WATER LOSS CONTROL WORK THAT WE'VE DONE THAT DID NOT ACHIEVE THAT LEVEL OF ILI.

SO I AM VERY HESITANT TO, UM, TO CREATE YIELD IN OUR LONG RANGE PLAN THAT WE DON'T, THAT WE DON'T HAVE A GUARANTEE THAT WE CAN ACHIEVE EVEN BY DOING ALL OF THESE THINGS.

YEAH, I MEAN, NONE OF THIS IS GUARANTEED, BUT, UM, I ALSO, LIKE WE HAVE FOR WATER LOSS, OUR 2029 GOAL IS 19 GALLONS PER CAPITA PER DAY AND 17, I HAVE NO IDEA WHAT THAT MEANS IN THE CONTEXT OF THIS.

LIKE I, IT'S LIKE, YOU KNOW, APPLES AND ORANGES, UM, YOU KNOW, IS IT, YOU KNOW, 'CAUSE WE'RE LOOKING AT THESE, THESE REALIZED NUMBERS.

UM, I I THINK THAT WOULD BE REALLY HELPFUL TO KNOW, UM, IF, IF WHAT THESE GALLONS PER CONNECTION PER DAY NUMBERS, WHICH, YOU KNOW, THE 2022 AUDIT WAS ON THIS REPORT, 93, UM, GALLONS PER CONNECTION PER DAY.

UM, I DON'T KNOW WHAT THE, WHAT THE AVERAGE IS.

I MEAN, I THINK WE NEED SOME TRANSLATION BETWEEN THESE DOCUMENTS.

UM, PROBABLY FOR EVERYBODY TO BE ABLE TO UNDERSTAND HOW THEY RELATE TO EACH OTHER BECAUSE IT'S, IT'S VERY, UM, CONFUSING HAVING TWO DOCUMENTS THAT HAVE DIFFERENT METRICS IN THEM.

JUST, JUST A SUPER QUICK GOOGLE REVEALS THERE'S 2.01, UM, AUSTINITES PER HOUSEHOLD.

SO IF YOU ASSUME A HOUSEHOLD IS A CONNECTION THAT MAYBE IT'S, IT'S TWICE, BUT, BUT, BUT I AGREE WITH YOUR COMMENT.

IT IS HARD TO SEE HOW IT RELATES.

SO THE, THESE LOOK LIKE THAT MIGHT ACTUALLY BE LOWER.

YEAH, THAT'S WHAT I MEAN.

IF YOU MULTIPLY THIS TIMES 2.01, IT'S QUITE A BIT LOWER.

UM, I DON'T THINK AUSTIN WATER WANTS US TO DO THAT, THAT .

UM, BUT YEAH.

UM, DO Y'ALL HAVE THAT INFORMATION? I, I DON'T WORK IN THE, UM, THE G-P-T-G-P-C-D SIDE.

SEE, I DIDN'T EVEN GET THE, THE

[01:50:01]

LETTERS RIGHT.

BUT I, IT SOUNDS LIKE THAT'S, THAT'S WHAT WE NEED TO WORK ON IS WORKING BETWEEN THOSE, THE EQUIVALENCE OF THE CONNECTION TO THE, TO THE, UH, PER CAPITA CONNECTION IS HOW MANY PER CAPITA AND SEE HOW THOSE, UH, THOSE NUMBERS WORK OUT.

I REMEMBER BACK IN THE DAY DEALING IN L LUS AND I DON'T KNOW IF THAT, IF THAT'S A BYGONE TERM LIVING U UNIT EQUIVALENT, LET'S NOT BRING UP VALUE E OKAY.

I'M SORRY, I, I SAID THE UNSAYABLE NAME APPARENTLY OR SOMETHING.

UM, BUT, UH, YEAH, WE'LL NEED TO WORK ON THAT, UH, TO GET THOSE TO WHERE YOU CAN COLLAB, UH, I MEAN CORRELATE THE TWO.

IT JUST SEEMS KIND OF CRAZY TO ME THAT WE DON'T HAVE THAT RIGHT NOW.

AND THIS IS LIKE WHEN ALL WE'VE BEEN DOING FOR MONTHS IS LOOKING AT THESE NUMBERS.

WELL, I'LL, YOU KNOW, I I THINK IT'S IMPORTANT TO REMEMBER THAT WE COMMISSIONED THIS WATER LOSS WORK, UH, A YEAR AND A HALF AGO, TWO YEARS AGO, UM, TO SUPPORT OUR WATER LOSS EFFORTS.

UM, IT WAS NOT A PART OF THE WATER CONSERVATION PLAN OR WATER FORWARD.

SO THE WORK THAT WE'RE ASKING THIS WATER LOSS REPORT TO DO FOR US IS RELATED TO OUR OPERATIONAL EFFORTS IN REDUCING WATER LOSS.

UM, I AGREE THAT WE NEED TO HELP YOU UNDERSTAND HOW THAT TRANSLATES INTO WHAT WE PUT INTO THE WATER CONSERVATION PLAN.

UM, BUT WE'RE NOT, UH, THE, THIS WORK HAS ITS OWN, UM, IMPETUS AND REASON FOR EXISTING THAT IS, UH, IN PARALLEL AND RELATED TO, BUT ALSO SEPARATE FROM THE WATER CONSERVATION PLAN.

THAT'S FAIR.

THAT MAKES SENSE.

UM, WELL, I JUST KNOW THAT, UM, A LOT OF FOLKS ON THE TASK FORCE HAVE EXPRESSED THAT, THAT THIS IS A VERY IMPORTANT PIECE OF THE PUZZLE TO GET TO, UM, UH, YOU KNOW, MAKING A RECOMMENDATION ON THIS PLAN THAT WE NEED TO UNDERSTAND THAT.

AND I JUST DON'T KNOW THAT THE DATA IS THERE TO DO THAT YET.

UM, SARAH, QUESTION.

YEAH, I THINK I'LL JUST WAIT TO SEE WHAT THEY COME UP WITH IN RESPONSE.

AND I JUST WANTED TO POINT OUT, IT IS INTERESTING, LIKE WE DON'T, RIGHT NOW, THE UTILITIES FEELING LIKE THEY DON'T HAVE ANY, UM, GUARANTEE OR LIKE THERE'S RELUCTANCE TO LIKE COUNT ON THIS YIELD, WHICH IS PROBABLY A LESSON LEARNED BECAUSE I MEAN, GOING BACK, THINK ABOUT IN 2019, IT WAS LIKE 44% OF THOSE GOALS WERE FROM, UH, REDUCING UTILITY SIDE WATER LOSS.

SO IT WAS A BIG CHUNK, IT WAS A BIG CHUNK.

UM, THAT'S SOMETHING INTERESTING TO THINK ABOUT.

IT WAS A BIG CHUNK AND IT, AND, AND WE HAVE WORKED DILIGENTLY ON IT.

AND SO WE, UM, WE NEED TO SEE THIS, THIS, UM, OUR WORK GOING FORWARD BEGIN TO BEAR FRUIT.

AND I AM, I, I WANNA UPDATE OUR TARGET ILI AND THE WATER CONSERVATION PLAN AND TAKE CREDIT FOR THIS WORK THAT WE'RE GONNA DO.

AND I WANT TO, I WANT EVERYONE ON THIS CALL AND WHOEVER MAY BE LISTENING TO THIS TO HEAR OUR COMMITMENT TO REDUCE OUR WATER LOSS, UM, THAT IS JUST FOUNDATIONAL TO THE FUTURE FOR AUSTIN WATER.

UM, AND WE HAVE A CONTINUING NEED TO BE TO UNDERSTAND WHAT OUR FUTURE WATER SUPPLY NEEDS ARE, UM, HOW WE'RE GONNA USE CONSERVATION AND REUSE AND THE REDUCTION OF WATER LOSS AND MEET OUR FUTURE NEEDS AND HOW ALL THAT IS ALL GONNA FIT TOGETHER SO THAT WE HAVE, UM, SO THAT WE HAVE CONFIDENCE IN OUR PLANNING FOR THE FUTURE.

SORRY, OTHER QUESTIONS OR COMMENTS ON THE TASK FORCE? DID YOU TRY TO CALCULATE, YOU KNOW, LOTS OF ASSUMPTIONS INVOLVED, BUT DID YOU TRY TO CALCULATE ON A PER ACRE FOOT BASIS WHAT THE COST IS AND THE PROPOSED PLAN? NO.

ROBERT O OBVIOUSLY IT'S JUST, IT'S JUST MATH, SO IT COULD ABSOLUTELY BE DONE.

I SAY JUST THERE'S COMPLICATIONS EVEN IN THAT QUESTION.

I JUST ASKED THAT SINCE IT HELPS TO PUT IT IN A CONTEXT WITH ALL THE OTHER STRATEGIES WE'RE LOOKING AT.

UNDERSTOOD.

YEAH, THAT'S PROBABLY SOMETHING TO CONSIDER GOING FORWARD AS WELL, GUESS IS PROBABLY PRETTY COST EFFECTIVE, BUT, BUT, UM, I WOULD IMAGINE SO TOO.

CALCULATION HASN'T BEEN DONE AS YET.

ON TO THE NEXT ONE, WHICH IS PRESENTATION ON OUR REVISIONS TO THE DRAFT WATER 4 20 24 PLAN.

UM, I GUESS WE'LL CALL THIS AGENDA ITEM CONCLUDED FOR NOW.

AND, UH, LET'S MOVE

[3. Presentation on revisions to the draft Water Forward 2024 Plan, Water Conservation Plan and Drought Contingency Plan reports]

THANK YOU BOTH ANDREW AND MATT.

UM, WATER CONSERVATION PLAN AND JOINT CONTINGENCY PLAN REPORTS.

AND THERE'S A PRESENTATION TO GO WITH IT.

I DON'T REMEMBER BECAUSE I MADE THESE RED LINE EDITS.

SO LET'S GO AHEAD AND MOVE TO

[01:55:01]

THE NEXT SLIDE.

UM, THE HIGH LEVEL SUMMARY HERE IS THAT IF, FOR THE DELIVERABLE THAT WENT OUT, I THINK IT WAS LAST WEEK, UH, WE DID NOT INCLUDE FURTHER EDITS TO THE WATER CONSERVATION PLAN AND DROUGHT CONTINGENCY PLAN, I THINK FROM THIS CONVERSATION, OR YOU WANNA, YOU KNOW, WE'LL FOLLOW UP AND IF THERE ARE ADDITIONAL EDITS THAT WILL BE MADE TO EITHER ONE OF THOSE PLANS, UM, THERE WERE RED LINE EDITS MADE TO THE WATER FORWARD REPORT, AND THOSE ARE SUMMARIZED ON THIS SLIDE.

UM, SOME OF THOSE EDITS INCLUDE SOME GRAPHIC DESIGN ELEMENTS.

EDITS TO CHAPTER FOUR, THE COLORADO RIVER LAND ANALYSIS SECTION.

UM, EDITS TO CHAPTER FIVE.

UM, TALKING ABOUT FUTURE, FUTURE WATER STRATEGIES.

UM, WE'VE GOT SOME UPDATES TO THE TABLES OF YIELDS FOR CONSERVATION, UH, FOR CUSTOMER SIDE WATER USE, MANAGEMENT, AND UPDATED NATIVE AND EFFICIENT LANDSCAPES.

THOSE UPDATED YIELDS WERE CALCULATED BASED ON A REDUCTION IN THE, UH, GPCD TARGETS THAT WERE INCLUDED IN THE, UM, WATER CONSERVATION PLAN THAT WAS DELIVERED, I THINK BACK IN SEPTEMBER, BEGINNING OF SEPTEMBER.

UM, SO THIS IS JUST TO SYNC UP WITH THAT, THOSE REDUCED TARGETS.

AND WE ALSO MADE SOME ADDITIONAL EDITS TO THE LAND CONSERVATION STRATEGIES SECTION.

WE'VE INCLUDED IN CHAPTER SIX AND A SECTION TO, UM, DESCRIBE AND TALK THROUGH THIS 100 YEAR ADAPTIVE MANAGEMENT PLAN.

UH, THAT'S INCLUDED AS A DECISION TREE, WHICH WAS IN INCLUDED IN THE LAST PRESENTATION.

UM, WE PRESENTED AT, UH, THE SEPTEMBER 19TH MEETING, SOME DESCRIPTIVE LANGUAGE AND THEN ESTIMATED YIELDS FROM THE THREE DIFFERENT PORTFOLIOS THAT ARE A PART OF THOSE ADAPTIVE PATHWAYS.

WE ARE STILL PENDING A FEW EDITS TO THIS WATER FORWARD PLAN COMPLETION OF THE EXECUTIVE SUMMARY, WHICH WILL COME LAST ESSENTIALLY IN THIS PROCESS.

UM, APPENDIX REFERENCES, WHICH YOU, WE WANNA GO THROUGH THIS PLAN AND MAKE FURTHER REFERENCES TO APPENDICES WHERE FOLKS CAN FIND MORE INFORMATION ABOUT THE VARIOUS SECTIONS.

SINCE THIS REPORT IS INTENDED TO BE PRETTY HIGH LEVEL, WE ARE ALSO WORKING ON COMPLETING THOSE APPENDICES.

ALL OF THOSE, UH, APPENDICES ARE NOTED IN THE LAST PAGE OF THE PLAN.

THERE'S QUITE A FEW OF THEM, AND SO WE'RE WORKING THROUGH, UM, THOSE APPENDICES IS SEVERAL HUNDRED PAGES.

UM, WE ARE ALSO GONNA BE BREAKING OUT IN SOME OF THE TABLES.

WE HAVEN'T DONE IT YET, BREAKING OUT OUR INDIRECT PORTABLE REUSE STRATEGY, UH, WITH THE CAPTURE LOCAL INFLOWS TO LADY BIRD LAKE STRATEGY.

JUST HAVEN'T GOTTEN TO, TO DO THAT YET.

AND THEN WE'LL BE MAKING SOME, THEY'LL BE GOING THROUGH SOME ADDITIONAL REVIEW, UM, FOR FURTHER GRAMMAR, SPELLING, READABILITY AND FORMATTING EDITS.

SO IF YOU SEE THERE'S SOME TABLES LAID OUT, WEIRDLY, UM, SOME LANGUAGE LAID OUT, WEIRDLY, WE WILL BE GETTING TO THAT.

UM, AND AS YOU MOVE FORWARD, I'LL PAUSE AND SEE IF THERE ARE ANY QUESTIONS ON THAT BEFORE WE MOVE INTO THE PRESENTATION ON THE COLORADO OF LAND ANALYSIS.

ARE WE GOING, OH, GO AHEAD, PAUL.

SORRY.

SURE.

I JUST HAVE A QUESTION, UM, ON SOME OF THE EDITS YES.

OR JUST ON ONE OF THE EDITS FOR THE MOMENT.

UM, I HAVE A SECOND QUESTION WE CAN MAYBE GET TO LATER.

BUT THE FIRST QUESTION I, I SEE ON PAGE 31, PAGE 30 AND 31 HAVE SOME EDITS.

UM, AND ON PAGE 31, THERE'S A LITTLE BOX WITH THE FIVE YEAR IMPLEMENTATION ACTIONS OR CUSTOMER SIDE WATER USE MANAGEMENT.

AND I, I DON'T SEE A RED LINE IN HERE, AND MAYBE I'M IMAGINING SOMETHING THAT USED TO BE IN THERE, BUT THERE USED TO BE A REFERENCE I THOUGHT, TO MANDATORY WATER BUDGETING, SOMETHING THAT WE'VE TALKED ABOUT IN THE CONTEXT, UM, OF BOTH THE WATER CONSERVATION PLAN AND THE CONTINGENCY PLAN.

AND I FEEL LIKE THERE WAS A, AT LEAST A SLIDE WE'VE SEEN BEFORE THAT MAYBE KEVIN PRESENTED THAT I WAS ALREADY A LITTLE WORRIED ABOUT BECAUSE IT SAID THAT MANDATORY WATER BUDGETING WAS SCHEDULED, IT WAS LIKE TO BE CONSIDERED SORT OF IN THE FUTURE, AND IT WAS SCHEDULED TO BE INVESTIGATED IN 2027, WHICH FELT LIKE UNNECESSARILY FAR DOWN THE LINE.

UM, SO I ALREADY HAD A QUESTION ABOUT THAT.

AND THEN NOW I DON'T EVEN SEE ANY, ANY OF THAT, UM, REFERENCED HERE IN THE FIVE YEAR IMPLEMENTATION ACTIONS.

SO I WAS WONDERING, UH, IF I'M MISSING SOMETHING OR WHAT HAPPENED THERE.

YEAH, I DON'T THINK I'M GONNA GO BACK AND LOOK THROUGH THE PREVIOUS VERSION OF THE REPORT THAT WE SENT TO Y'ALL ON SEPTEMBER 3RD.

I AM,

[02:00:01]

I DON'T REMEMBER TAKING ANYTHING OUT OF THAT FIVE YEAR IMPLEMENTATION BOX, BUT I WILL DOUBLE CHECK AND MAKE SURE THAT I DON'T, I'LL HAVE THE SEPTEMBER 3RD ONE HERE.

AND I DON'T SEE IT IN THERE.

SO JENNIFER, MAYBE IN A PREVIOUS SOMETHING, BUT I DON'T SEE IT IN THE, AT LEAST THE LAST SEPTEMBER 3RD VERSION THAT THEY GAVE US, PAUL, UNDER THIS STRATEGY, UNDER THE, UM, NATIVE AND EFFICIENT LANDSCAPE STRATEGY.

IS THAT WHAT YOU'RE LOOKING AT? WHAT IT WOULD BE UNDER IT? I THINK IT WOULD BE UNDER CUSTOMER WATER USE MANAGEMENT.

UM, IT'S, THE BOX THOUGH IS RIGHT ABOVE LIKE THE NATIVE AND EFFICIENT LANDSCAPES HEADER.

YEAH, I DON'T, I DON'T SEE THAT THERE EITHER.

I THINK IT MIGHT HAVE BEEN IN REFERENCE TO THE DROUGHT CONTINGENCY PLAN THEN, AND I'M JUST CONFUSING ALL THE MANY THE PLANS, DOCUMENTS WE'VE LOOKED AT OVER TIME.

UM, YEAH.

IT'S, UH, IT WAS, IT'S PAGE 15, I THINK OF THE LAST VERSION OF THE DCP THAT WE SAW.

I'M HAVE LOOKING AT MY NOTES NOW.

AND THEN WE HAD A PRESENTATION ON IT THE LAST TIME THAT WE HAD A PRESENTATION ON THE DCP.

THERE WAS A SLIDE THAT SAID IT WAS SCHEDULED TO BE INVESTIGATED IN 2027.

SO MY POINT IS, WHEREVER WE ARE ON THAT, UM, A MAYBE WE COULD BE MORE AGGRESSIVE AND B LET'S MAYBE REFLECT IT IN THIS, IT SEEMS LIKE IT FITS INTO THIS SECTION OF THE WATER FORWARD PLAN.

UM, AND IT WOULD BE, IT'D BE GOOD TO MAKE REFERENCE TO IT THERE.

I CAN WORK WITH, UH, KEVIN KLUGE AND WE'LL SYNC UP OUR IMPLEMENTATION ACTIONS BETWEEN BOTH PLAN.

WELL, WE'LL JUST CHECK ACROSS ALL THE PLANS, .

AND THEN, UM, DO WE, WE'LL JUST MENTION, I, I MEAN, I'LL JUST GO AHEAD AND SAY THE, UM, THE CUSTOMER WATER USE MANAGEMENT, UM, ITEM FOR 2027.

I THINK THAT THE KIND OF A PRIMARY DRIVER THERE WAS THAT WE NEED A COUPLE OF YEARS TO BE COLLECTING THE DATA, UM, FROM A MI AND OUR ROLLOUT OF A MI IS GOING TO BE COMPLETING HERE WITHIN THE NEXT, UM, LITTLE WHILE IN 2025, I BELIEVE A MI ROLLOUT WILL BE COMPLETED.

AND FROM THAT WE WILL BE COLLECTING ADDITIONAL DATA, UM, AND WE'LL BE USING THAT TO SET, UM, CUSTOMER WATER USE BENCHMARKS THAT WOULD BE REQUIRED TO IMPLEMENT WATER USE BUDGETING.

PAUL, I, I JUST ADD, I THINK INVESTIGATE WAS PROBABLY NOT THE BEST WORD TO USE.

WELL, PARTICULARLY FOR COMMERCIAL.

UM, BECAUSE WE ARE LEANING INTO IT IN THIS YEAR, THIS FISCAL YEAR, AND AS MARISA MENTIONED IT, IT TAKES SEVERAL YEARS TO GET THE DATA, UM, TO REALLY DO BENCHMARKING.

IT'LL TAKE AT LEAST A YEAR TO GET THE DATA AND THEN LEARN HOW TO USE THAT INFORMA INFORMATION ACCURATELY TO DO BENCHMARKING.

AND THEN IN THAT 27, 20, 27 YEAR, UM, WILL REALLY START TO HAVE MORE OF THOSE DISCUSSIONS, UM, WITH THE PUBLIC AND STAKEHOLDERS ON THE BUDGETING.

SO WE'RE NOT STARTING IN 2027, WE'RE STARTING THIS YEAR.

AND I THINK A KEY POINT THERE IS THAT WE DO NEED TO HAVE A COMMUNITY ENGAGEMENT PROCESS FOR CUSTOMER WATER USE BUDGETING THAT WOULD HAVE AN IMPACT ON MANY CUSTOMERS ACROSS OUR SYSTEM.

AND SO WE WILL WANNA HAVE A COMMUNITY CONVERSATION ABOUT IT.

THANK YOU FOR THE CLARIFICATION.

LET'S MAKE SURE WE GET THE LANGUAGE.

SO IT'S NOT, UM, MISLEADING.

UM, LET'S, UH, Y'ALL BEEN WAITING FOR SO LONG.

OKAY, .

MOVING RIGHT ALONG.

SO IF WE CAN GO TO THE NEXT SLIDE.

JUSTIN AND SHERRY ARE HERE TO PRESENT ON COLORADO.

OH, SORRY.

SARAH HAD A QUESTION.

SO JUST REALLY QUICK ON THE LAST SIDE, UM, TWO QUESTIONS.

ONE, NO FURTHER EDITS WERE MADE TO THE W-C-P-D-C-P IN THIS ROUND, BUT ARE WE EXPECTING THAT IN THE FUTURE? YES, WE WILL HAVE, UH, THE NEXT VERSION THAT YOU SEE, AND I'M NOT SURE WHEN THAT, YEAH, WE NEED TO HAVE A, A CONVERSATION ON SCHEDULE.

IT DEPENDS ON IF WE HAVE A MEETING IN LATE OCTOBER OR IF OUR NEXT MEETING IS.

EDITS THAT WE NEED TO MAKE, UM, TO THAT SECTION.

I DON'T WANNA GET US OFF TRACK.

I JUST WANTED TO OKAY.

ASK THAT ONE QUESTION.

AND THEN SECOND QUESTION, PAGE 29, UTILITY SITE WATER LOSS CONTROL.

ARE WE EXPECTING ANY EDITS TO THAT PAGE? I, I THINK SO.

I, I THINK AT LEAST WITH THE FIVE YEAR IMPLEMENTATION ACTIONS, THERE'S PROBABLY SOME ADDITIONAL LANGUAGE THAT WE NEED TO ADD THERE OR SOME

[02:05:01]

RIGHT? ADDITIONAL PENDING EDITS.

AND SO LIKE THE, THE INFORMATION THAT'S IN HERE, 270, 260 $7 PER ACRE, FOOT PER YEAR, LIKE THAT ALL NEEDS TO BE LOOKED AT? YEP.

OR, OKAY.

SO THAT WOULD, THOSE THINGS WOULD GO UNDER PENDING EDITS.

I'M THE DIVISION MANAGER FOR WILDLAND CONSERVATION DIVISION HERE AT AUSTIN WATER AND SHERRY KOOL, THE ENVIRONMENTAL RESOURCE OFFICER FOR AUSTIN WATER.

AND WE JUST WANTED TO PULL BACK THE CURTAIN AND GIVE A LITTLE BIT MORE DETAIL ABOUT THE COLORADO RIVER LAND ANALYSIS THAT WE'VE BEEN TALKING ABOUT.

JUST TO REGROUND YOU IN THIS, UH, YOU KNOW, AS PART OF WATER FORWARD, UH, THERE WAS AN EFFORT TO REALLY LOOK UPSTREAM AND IDENTIFY AREAS THAT ARE, YOU KNOW, MEANINGFULLY CONTRIBUTE TO THE WATER QUALITY AND WATER QUANTITY.

UM, OF OUR, OF OUR WATER SUPPLIES, HUGE GEOGRAPHIC AREA, OBVIOUSLY, YOU KNOW, 20 ISH COUNTIES AND, UM, YOU KNOW, UH, 40 TIMES THE CORPORATE LIMITS OF AUSTIN.

SO TRYING TO NARROW DOWN, UM, AREAS AND, AND REALLY UNDERSTAND, UH, A SMALLER SUBSET OF THAT LAND THAT MIGHT BE IMPORTANT FOR, UM, CONSERVATION OR, OR GREATER PROTECTION.

AND SO WE, UH, DID IT AGAIN, HERE'S THE MAP OF THE AREA, THE STUDY AREA THAT WE WERE LOOKING AT.

UH, AND YOU CAN SEE SOME OF THE MAJOR, UH, RIVERS THERE.

AND WHAT WE DID IS WE, UM, LOOKED AT 10 DIFFERENT FACTORS.

AND SO I'LL, UM, PULL UP, UH, MAPS OF THESE IN JUST A MINUTE.

BUT FOR EACH OF THESE 10 DIFFERENT FACTORS, WE DID WHAT'S CALLED OUR A RASTER ANALYSIS.

SO WE MAPPED, UM, THESE, UH, FLOW OF WATERSHED SEGMENTS, AQUIFERS, UH, YOU KNOW, LOCATIONS OF SPRINGS, AND THEN APPLIED SCORES TO EACH OF THOSE LAYERS.

AND THEN, UH, ADDED ALL OF THOSE SCORES TOGETHER TO TAKE EACH POINT ON THAT MAP AND HA UNDERSTAND ITS IMPORTANCE BASED ON THESE 10 DIFFERENT FACTORS.

SO JUST TO START WITH THE WATER SUPPLY COMPONENT, UH, HERE.

SO FIVE DIFFERENT FACTORS THERE.

THE, THE FIRST ONE THAT YOU'RE SEEING IS, UH, A MEASURE OF NORMALIZED FLOW, UH, FOR DIFFERENT WATERSHED SEGMENTS BASED ON LOCATIONS OF USGS GAUGES.

AND SO DARKER COLORS THAT YOU'RE SEEING THERE HAVE, UH, YOU KNOW, HIGHER AVERAGE FLOW THAN, UH, THE LIGHTER AREAS.

AND, AND SO TRYING TO CAPTURE WHERE THE WATER IS COMING FROM AND, AND HOW MUCH OF IT, UH, EACH OF THESE AREAS IS CONTRIBUTING.

THE SECOND ONE YOU'LL SEE THERE ARE, ARE RECHARGE ZONES.

SO LOOKING AT MAJOR AND MINOR AQUIFERS AND, AND MAPPING THE, THE PRESENCE OF THOSE AQUIFERS.

AND THEN, UH, APPLYING, UH, SCORES, HIGHER SCORES FOR KIND OF THE MAJOR FIRST TIER AQUIFERS.

UM, AND THEN LO UH, YOU KNOW, LOWER SCORES FOR, FOR SECOND TIER MINOR AQUIFERS.

THE SPRING LO DATA THAT YOU SEE THERE IS THE, UH, WE MAPPED OUT KNOWN SPRING LOCATIONS AND THEN APPLY TO BUFFER AROUND THOSE.

SO A A HALF MILE OR A ONE MILE BUFFER AROUND THOSE KNOWN SPRING LOCATIONS, GIVING AREAS CLOSE TO THOSE SPRINGS, UM, A HIGHER SCORE AND AREAS WITHIN A MILE, A LOWER SCORE AND AREAS OUTSIDE OF THAT, UM, YOU KNOW, NO POINTS.

NEXT ONE, DISTANCE FROM INTAKE.

SO LOOKING AT WHERE OUR, UM, INTAKES ARE, AND JUST AGAIN, YOU KNOW, THOSE LANDS THAT ARE CLOSER TO THOSE ARE GONNA HAVE A GREATER IMPACT IN TERMS OF, YOU KNOW, CONTRIBUTIONS OF SEDIMENT, NUTRIENTS, THAT SORT OF THING.

AND SO, UH, PRIORITIZE PRIORITIZING AREAS CLOSER TO WHERE WE'RE ACTUALLY PULLING OUR WATER, UM, OUTTA THE LAKES.

AND THEN LASTLY IS, IS A PRESENCE OF KIND OF UNDESIRABLE WELLS.

SO A RANGE OF DIFFERENT, WELL TYPES EVERYTHING FROM OIL AND GAS, COMMERCIAL WELLS, UM, PUBLIC WATER SUPPLIES, THAT SORT OF THING MAPPED OUT.

AND AGAIN, EACH OF THOSE WITH A BUFFER, UM, UH, PUT ON THEM A HALF MILE AND A AND A MILE, AND THEN A NEGATIVE SCORES APPLIED FOR THAT.

SO THAT'S WHY YOU SEE AREAS OUTSIDE OF THOSE BUFFERS, UH, HAVING THAT DARKER HIGHER SCORE.

AND SO IF YOU TAKE EACH OF THOSE POINTS ON THOSE FIVE DIFFERENT MAPS, YOU KNOW, AND, AND ASSUME THAT THEY THEN HAVE A POINT VALUE OF, UH, YOU KNOW, NEGATIVE TWO TO, UH, EIGHT FOR EACH OF THOSE MAPS.

AND THEN YOU ADD THOSE ALL TOGETHER.

[02:10:01]

THIS IS THE MAP THAT GIVES YOU THE, THE SUMMED SCORE OF THOSE DIFFERENT WATER FACTORS.

UM, SO IF YOU FLIP BACK TO THE PREVIOUS SLIDE, YOU CAN SEE, UM, YOU KNOW, JUST HOW SOME OF THOSE FACTORS INFLUENCE THAT FINAL, UM, ON THE NEXT SLIDE, THIS FINAL RATING.

SO YOU CAN SEE THE PRESENCE OF THE, THE DISTANCE FROM OUR INTAKES, YOU CAN SEE THOSE SPRING LOCATIONS.

JUST GIVES YOU AN IDEA OF HOW THAT ALL LUMPS TOGETHER.

THE SECOND SET OF FACTORS WERE ENVIRONMENTAL FACTORS.

SO WE HAD, UM, AGAIN, PRESENCE OF RIPARIAN AND FLOODPLAIN VEGETATION, SO TRYING TO PRIORITIZE AREAS ALONG THOSE WATER BODIES.

AND THERE, UH, WE WERE LOOKING AT, UH, YOU KNOW, RIPARIAN, UH, AREAS, UM, AND ON TRIBUTARIES GOT A SLIGHTLY LOWER SCORE THAN ALONG THE MAIN STEM.

WE LOOKED AT PAVEMENT.

SO AGAIN, AS A PROXY FOR DEVELOPED AREAS, YOU SEE WHAT YOU'RE SEEING THERE IN ALL THAT RED IS AREAS WITHIN A HALF MILE AND THEN WITHIN A MILE OF, UH, UH, OF PAVEMENT, UH, USING KIND OF LAND COVERED CLASSIFICATIONS.

AND SO, UH, AGAIN, THAT'S APPLYING A NEGATIVE SCORE FOR THOSE AREAS.

STEEP SLOPES, WE PRIORITIZED AREAS WITH, WITH STEEPER SLOPES, JUST, UM, YOU KNOW, GIVEN ITIVITY AND THAT SORT OF THING, UH, FOR WATER QUALITY PROTECTED LANDS YOU SEE THERE THAT, UM, IS A, AGAIN, A BUFFER AROUND EXISTING PROTECTED LANDS.

WE ACTUALLY APPLIED A NEGATIVE SCORE TO AREAS WITHIN, UH, EXISTING PROTECTED LANDS JUST TO MAKE SURE THAT WE WEREN'T PRIORITIZING THERE.

THEY ALREADY HAVE PROTECTION IN PLACE.

UH, BUT, BUT YOU KNOW, THE BENEFITS OF BUILDING OFF THE, THAT NETWORK OF, UH, EXISTING PROTECTED LANDS OF WHICH AUSTIN WATER MANAGES QUITE A BIT.

UH, AND THEN LASTLY, LOOKING AT, UM, UH, YOU KNOW, VEGETATION, SO NATURAL VEGETATION VERSUS, UM, YOU KNOW, KIND OF CULTIVATED AREAS OR BEAR BEAR AREAS AND APPLYING DIFFERENT SCORING THERE.

SO YOU ADD ALL THOSE TOGETHER.

UM, AND AGAIN, HERE'S THAT, THAT HIGHER TO LOWER PRIORITY, UH, YOU'RE, YOU'RE GETTING TO SEE THERE, UM, WHERE SOME OF THAT EXISTING PROTECTED LANDS IS.

YOU, YOU KNOW, A LOT OF THOSE AREAS IN, IN THE DARKEST COLORS, UH, ARE BUILDING OFF A NETWORK OF EXISTING PROTECTED LANDS.

YOU CAN SEE THAT THOSE TRANSPORTATION CORD CORRIDORS ARE KIND OF, UM, YOU KNOW, AGAIN, WITH THOSE NEGATIVE SCORES ARE DEPRIORITIZED.

AND THEN YOU TAKE THIS ENVIRONMENTAL, UH, LAYER AND THAT PREVIOUS WATER SUPPLY AND THAT GIVES YOU THIS, AGAIN, YOU ADD ALL OF THE SCORES FOR EACH OF THOSE DIFFERENT POINTS ON THE MAP TOGETHER.

AND THIS IS THAT, UH, PRIORITIZATION BASED ON THOSE FACTORS.

AND IF, UH, JUST TO MAKE IT A LITTLE BIT CLEARER ON THE NEXT SLIDE HERE, WE'VE, WE'VE STRIPPED AWAY, UH, YEAH, SOME OF THE LOWER, AND THIS IS JUST THE KIND OF HIGH AND VERY HIGH PRIORITY LAYERS.

SO YOU SEE HERE, UM, AGAIN, IN TERMS OF NARROWING THE SCOPE AND FOCUS WHERE WE COULD HAVE THE BIGGEST IMPACT IN TERMS OF, UH, LAND CONSERVATION PROTECTION MEASURES, CERTAINLY THE PURIS, UM, AREAS IN THE, THE MAIN STEM, YOU KNOW, JUST UPSTREAM OF HERE, UM, UH, YOU KNOW, SOME OF THESE OTHER AREAS ALONG, UH, LIKE THE SOUTH LANO AND, AND OTHER PLACES THAT, THAT COULD BE OF HIGH PRIORITY FOR, UH, PROTECTION MOVING INTO THE FUTURE.

AND THEN, UH, THEN ON THE NEXT SLIDE, AGAIN, JUST A REMINDER, THIS WAS VERY MUCH KIND OF, UH, THE, THE FIRST PASS EFFORT TO, UH, NARROW THE SCOPE OF WHERE SHOULD WE BE THINKING ABOUT LOOKING.

THERE'S SOME OPPORTUNITIES TO, TO REFINE THAT PRIORITIZATION MODEL.

I THINK THERE ARE THINGS LIKE THE, YOU KNOW, THAT, THAT PAVEMENT AS A PROXY FOR DEVELOPMENT, WE COULD DO A MORE NUANCED ANALYSIS OF, UM, YOU KNOW, KIND OF DEVELOPMENT POTENTIAL AS A WAY TO PRIORITIZE CERTAIN AREAS.

UH, SO, YOU KNOW, I THINK, UH, SOME OF THOSE PROTECTED LAND, UM, UH, YOU KNOW, THE, YOU KNOW, PROTECTED LANDS AND, AND LOOKING AT MAYBE PRIORITIZING HOW TO, TO, UM, YOU KNOW, KNIT THAT NETWORK OF EXISTING PROTECTED LANDS TOGETHER.

UM, CERTAINLY LOOKING AT SOME OF THESE OTHER FACTORS TO, YOU KNOW, UPDATE DATA, UH, AND, AND REFINE HOW THAT ANALYSIS IS DONE.

AND THEN OF COURSE, THE NEXT STEP IS TO REALLY LOOK AT ADDITIONAL FACTORS IN TERMS OF, UH, YOU KNOW, WHAT ARE THE, THE ECONOMIC EQUITY SOCIAL FACTORS THAT, THAT ACTUALLY, UH, WOULD HELP US TARGET SPECIFIC PARCELS TO PROTECT AND SPECIFIC AREAS THAT HAVE THE MOST SUITABLE, UH, CONSERVATION TARGETS.

UH, AND AND WITH THAT IS

[02:15:01]

KIND OF THE, YOU KNOW, CHICKEN AND EGG OF, OF FIGURING OUT WHAT IS THE, THE RIGHT FUNDING MIX AND FUNDING STRATEGIES, UH, AND AND MIX OF KIND OF PROTECTION OPTIONS THAT YIELD THE, THE BEST OUTCOMES FOR PROTECTING OUR WATER QUALITY AND, AND QUANTITY.

UM, HAVE YOU GUYS THOUGHT ABOUT ANALYZING LIKE THE 500 YEAR FLOOD PLANE? YEAH, SO THAT'S DEFINITELY IN, IN THERE TO AN EXTENT WITH THE, WITH THAT VEGETATION MEASURE.

SO IT'S, IT'S CAPTURED IN SOME WAYS, BUT YEAH, CERTAINLY WE COULD LOOK AT, AT SOME OTHER DATA SETS TO SEE HOW THAT, UM, CHANGES THAT PRIORITIZATION.

SO, SO HOW DOES THIS EFFORT AFFECT, SAY, THE PROTECTION OF BARTON SPRINGS KIND OF ONGOING CONSERVATION PROGRAMS THERE? YEAH, SO OUR EXISTING PROGRAMS WILL CONTINUE AND, AND YOU KNOW, THE WILL CONTINUE TO, TO MAKE PROGRESS TOWARDS SOME OF THOSE GOALS OF, YOU KNOW, WATER QUALITY PROTECTION LANDS SET A GOAL OF A HUNDRED AND THOU A HUNDRED THOUSAND ACRES PROTECTED OVER THE BURTON SPRING ZONE.

WE JUST DID THE MATH.

IT'S ABOUT 74,000 ACRES THAT, THAT WE'VE BEEN ABLE TO PROTECT.

I THINK IT'S ABOUT 45,000 OF THOSE ACRES HAVE BEEN PROTECTED BY THE CITY.

UH, SO THERE, YOU KNOW, THOSE PROGRAMS WILL CONTINUE TO EXIST.

AND THIS IS REALLY LOOKING, UM, AS WE WERE ABLE TO MEET, SAY THE, YOU KNOW, ACREAGE AND CONFIGURATION TARGETS OF THE BELCON CANYON LANDS PRESERVE, HOW DO WE CONTINUE TO LOOK TO WHERE THE NEXT, UM, YOU KNOW, FRONTIER AND CONSERVATION PRIORITIES ARE.

SO THIS IS IN ADDITION TO NOT IN PLACE OF THOSE EXISTING PROGRAMS. THANKS, JUSTIN.

AND I'LL JUST ADD TOO, WE'RE FORTUNATE THAT THE BAES CANYON LANDS PRESERVE IS LARGELY IN THE LAKE TRAVIS AND LAKE AUSTIN WATERSHED.

SO THOSE LANDS ARE ALSO CONTRIBUTING TO PROTECTING OUR WATER SUPPLY.

IN ADDITION TO THE BAES, THE NATIONAL, UH, BAES CANYON LANDS REFUGE A LITTLE FURTHER UP.

ANY QUESTIONS? UM, I'VE GOT A QUESTION.

THANK YOU FOR THE PRESENTATION.

I WAS WONDERING IF YOU COULD TALK A LITTLE BIT MORE ABOUT THE, IF YOU, IF YOU KNOW AT THE MOMENT ABOUT THE FUNDING STRATEGIES.

I MEAN, ARE YOU, IS IT JUST GOING TO BE LIKE RELYING ON, UM, PARTNERSHIPS WITH LAND TRUSTS AND THE BALCONES CANYON LAND? UM, OR ARE WE ACTUALLY LOOKING AT, UM, ADDITIONAL LIKE FUNDING THAT WOULD COME FROM THE CITY TO, UH, SUPPORT CONSERVATION OF THESE, UH, PRIORITY LANDS? YES, I WOULD SAY ALL OF THE ABOVE.

, WE, WE DID PUT SOME INFORMATION INTO THE REPORT ABOUT ALL THE DIFFERENT FUNDING STRATEGIES, UM, THAT HAVE BEEN USED FOR THESE TYPES OF PROGRAMS. THERE WILL BE AN APPENDIX THAT HIGHLIGHTS FIVE DIFFERENT PROGRAMS AROUND THE COUNTRY AND HOW THEY'RE FUNDED.

SO WE'RE REALLY JUST BEGINNING THOSE CONVERSATIONS AND LOOKING AT ALL THE OPPORTUNITIES.

WE DEFINITELY WANNA PARTNER, WE'RE GONNA HAVE TO DO IT, UH, WITH PARTNERS.

IT'S SUCH A LARGE AREA THAT THE MORE WE CAN PARTNER, UH, THE BETTER.

AND FORTUNATELY THERE ARE A LOT OF, UM, ORGANIZATIONS AND FOLKS ALREADY WORKING ON CONSERVATION IN THIS AREA.

UM, ANY OTHER QUESTIONS? OH, SORRY, SARAH.

I DIDN'T SEE THAT.

AND VANESSA, DO YOU STILL HAVE YOUR HAND UP OR IS THAT UP FROM BEFORE? OH, THAT WAS UP FROM BEFORE.

GO AHEAD SARAH.

AND I THINK WE NEED TO, UH, ROLL VERY SLOWLY AND CAREFULLY WHEN WE TALK ABOUT THAT, UM, AND DO QUITE A BIT OF ANALYSIS ABOUT EQUITABLE IMPACTS.

AS TO THE PREVIOUS POINT ON PARTNERSHIPS, UM, I WOULD HOPE THAT SOME PARTNERS THAT WE WOULD BE TALKING WITH ARE OTHER UTILITIES AND JURISDICTIONS AND COMBINED PARTIES THAT ARE ALSO USING WATER FROM LAKE TRAVIS AND THE COLORADO RIVER.

I SAID BEFORE, YOU KNOW, I THINK, UH, HURRI IS SELLING WATER TO MULTIPLE PARTIES OUT OF LAKE TRAVIS.

THEY'RE TAKING IT OUT.

AND I DON'T WANT AUSTIN WATER TO BE THE ONLY ONE, UM, INVESTING HERE IN A GIGANTIC WATERSHED.

SO, YOU KNOW THAT THOSE WOULD BE THE FIRST PEOPLE.

I WOULD HOPE YOU WERE PARTNERING WITH THE BUILDING, THE DEEP WATER INTAKES.

UM, SO THAT'S, YOU KNOW, ONE SUGGESTION.

UH, AND THEN ALSO I, AS YOU KNOW, THERE WAS A COMMENT MADE AT THE LAST MEETING ABOUT POTENTIALLY, UM, AND IT WAS FROM A PUBLIC PERSON, BUT YOU KNOW, POTENTIALLY ADDING SOME KIND OF FEE TO WATER BILLS.

[02:20:01]

IT'S IMPORTANT, BUT WE ALSO NEED TO BE REALLY THOUGHTFUL ABOUT OUR WATER BILLS.

UM, AND THEN I GUESS I WOULD, I'M REALLY INTERESTED TO REVIEW THE RED LINES THAT ARE IN THE REPORT.

UM, I STILL FEEL LIKE THERE MIGHT BE ADDITIONAL LANGUAGE NEEDED THAT UNDERSCORES WHAT'S BEEN SAID, WHICH IS THAT THIS IS IN ADDITION TO OUR EXISTING BARTON SPRINGS, EDWARDS ROCK FOR WATER QUALITY PROTECTION LAND, CURRENT AND FUTURE EFFORTS.

UM, I'M NOT SURE THAT IT READS THAT WAY AND I NEED TO LOOK AT IT MORE CLOSELY, BUT I'M NOT SURE THAT WITHOUT THE, UM, STATEMENTS THAT ARE MADE IN THE MEETINGS, YOU KNOW, IN THE FUTURE THAT THAT WILL HOLD UP.

THAT'S THE CONCERN.

AND SO THAT'S JUST WHAT WE'LL BE RE REVIEWING THE EDITS FOR.

BUT THANK YOU FOR THE PRESENTATION.

UM, THANK YOU SARAH.

UH, THAT LEADS ME TO MY QUESTION REALLY, WHICH IS ABOUT, UM, SARAH AND SEVERAL, AND THEN WE'VE GOT THE WATER, SHE MENTIONED THE WATER FORWARD PLAN.

WE'VE GOT THE DRAFT WITH THE RED LINE, WE'VE GOT THE WATER CONSERVATION PLAN, THE DROUGHT CONTINGENCY PLAN, ET CETERA.

WHAT IS OUR TIMELINE? HOW UNTIL WHEN WILL CHANGES BE SOUGHT? CAN YOU JUST GO THROUGH VERY CLEARLY TO US WHAT OUR, WHAT THE NEXT STEPS ARE SO THAT WE KNOW WHAT OUR OPPORTUNITIES ARE WHEN WE NEED TO HAVE STUFF REVIEWED? OKAY.

WHEN YOU'LL BE INCORPORATING COMMENTS, ET CETERA.

SOME OF THIS DEPENDS ON, LIKE I SAID, WHEN WE GET, IF WHETHER OR NOT WE HAVE A LATE OCTOBER MEETING.

SO THIS IS KIND OF A, A, WE'LL POST THIS ON THE, UM, BOARDS AND COMMISSIONS COUNCIL PAGE AS WELL.

YOU CAN THINK OF IT AS AN ADDITION TO THE PREVIOUS PRESENTATION.

UM, JUST TO TALK ABOUT OUR TENTATIVE SCHEDULE FOR THE WATER 4 24 WATER CONSERVATION PLAN AND DROUGHT CONTINGENCY PLANS.

UH, WE HAVE A WATER 4 24 UPDATE WORKING GROUP MEETING TOMORROW.

THAT IS AN OPPORTUNITY FOR FURTHER DISCUSSION OF THESE PLANS.

IF WE HAVE A LATE OCTOBER TASK FORCE MEETING, WE WOULD BE SEEKING TO DELIVER A, UM, A REVISED WATER FORWARD PLAN, WATER CONSERVATION PLAN AND DROUGHT CONTINGENCY PLAN ABOUT A WEEK PRIOR TO THAT MEETING.

AND, UM, THAT, UH, IF WE, UH, DO NOT HAVE A LATE OCTOBER TASK FORCE MEETING, THEN THE REVISED PLANS WOULD COME OUT A WEEK PRIOR TO THE NOVEMBER 4TH WATERFORD TASK FORCE MEETING.

UH, SO THAT DATE WOULD BE OCTOBER 28TH.

WE'VE BEEN, UH, EMILY HAS BEEN, UH, WORKING WITH Y'ALL AND THANK YOU SO MUCH FOR YOUR RESPONSES ON YOUR AVAILABILITY FOR A LATE OCTOBER MEETING.

IT'S, UH, LOOKING VERY CHALLENGING TO GET SOMETHING SCHEDULED DURING THE WEEK OF OCTOBER 21ST.

AND SO WE WANTED TO TALK TO Y'ALL TO SEE IF THERE WOULD BE, UM, YOU KNOW, ANY SORT OF INTEREST OR AVAILABILITY TO SCHEDULE SOMETHING IN THE WEEK OF OCTOBER 28TH TO AT LEAST HAVE ONE MORE OPPORTUNITY FOR, UM, DISCUSSION AND REVIEW OF REVISIONS TO THE PLAN PRIOR TO US, UH, MEETING ON NOVEMBER 4TH AND THE TASK FORCE'S RECOMMENDATION FOR COUNCIL ACTION ON THE PLANS.

WILL YOU BE ACCEPTING CHANGES OR UPDATES TO THE PLAN? UM, LIKE RED LINE EDITS? NOT, NOT LIKE, UM, US GOING, OH, WE NEED TO GO BACK AND UPDATE THAT, BUT ACTUAL CHANGES IN THE PLAN ON THE FOURTH, WHEN WE DO RECOMMENDATION DAY, WE, I WOULD PRESUME WE'D, WHEN I MEET IN LATE OCTOBER AND HAVE EVERYTHING BUTTONED UP, THEN, WHICH TO BE CLEAR IS ONE MEETING BETWEEN NOW AND THEN.

AND SO WE STILL HAVEN'T SEEN UPDATES TO THE WATER CONSERVATION PLAN.

ARE THERE GONNA BE UPDATES TO THE DCP? THERE WILL BE SMALL CHANGES RELATED TO THE DRIP.

UM, AND THEN CHANGES TO WATER FORWARD, UM, WILL ALL BE COMING, UM, EITHER IN LATE OCTOBER OR, I MEAN, I THINK WE DO NEED TO HAVE A LATE OCTOBER MEETING IF WE'RE GONNA, IF WE ARE GOING TO DO THIS DEADLINE OF OCTOBER OR THIS GOAL OF OCTO, SORRY, NOVEMBER, COULDN'T GET THE RIGHT WORD, MONTH OUTTA MY MOUTH, UM, NOVEMBER 4TH, TASK FORCE MEETING.

'CAUSE THEN YOU'VE GOT, UM, AUSTIN WATER OVERSIGHT COMMITTEE WITH WATER WASTEWATER AND THEN CITY COUNCIL ON THE 21ST.

IF WE CAN MAKE IT WORK, WE MAKE IT WORK, BUT I JUST, I WANT EVERYBODY TO BE CLEAR ON LIKE, LIKE YOU SAID, YOU'RE GONNA GET US STUFF A WEEK IN ADVANCE, BUT THAT MEANS LIKE THAT'S A RED LINE VERSION OF THE WATER CONSERVATION PLAN, DROUGHT CONTINGENCY PLAN, AND WATER FORWARD PLAN.

UM, I MEAN,

[02:25:01]

UM, AND, BUT THERE'S STILL, LIKE, IF WE DON'T MEET, THERE'S NOT A CHANCE TO BE LIKE, WELL, OKAY, WELL YOU MADE THIS CHANGE AND WATER CONSERVATION PLAN.

HOW'S IT REFLECTED IN THE, UM, WATER FORWARD PLAN OR, OR SOMETHING.

I MEAN, I JUST THINK IT WOULD BE REALLY GOOD IF WE COULD HAVE A MEETING BEFORE THEN.

BUT I KNOW THAT ALSO WE'RE HAVING A LOT OF MEETINGS, SO, RIGHT.

AND WE UNDERSTAND IT'S A, IT'S A BIG TIME COMMITMENT ON FOLKS PART.

UM, I GUESS, UH, MAYBE NOW WOULD BE A GOOD TIME TO AT LEAST UNDERSTAND FROM THE MEMBERS WHO ARE PRESENT, WHETHER THERE MIGHT BE INTERESTED IN AVAILABILITY AND HAVING A MEETING THAT WEEK OF OCTOBER 28TH.

AND WE COULDN'T DO IT THE WEEK OF THE OCTOBER 21ST DIDN'T WORK FOR ANYBODY.

IT WAS CLOSED, BUT NO, WE COULDN'T GET A QUORUM.

THROUGH DATE.

THERE WERE SOME TENTATIVE SCHEDULES THAT CAN'T RELY ON COMPLETELY FORM.

LET'S DO, DO YOU WANT US TO CHECK SCHEDULES RIGHT NOW? IS THAT WHAT YOU'RE ASKING? YEAH.

I HAVE AVAILABILITY THAT WEEK.

WHAT I HAVE AVAILABILITY THAT WEEK.

OCTOBER.

SO LET'S SAY OCTOBER 28TH, 29TH, 30TH, OR 31ST FROM 12:00 PM TO TWO OR TWO 30.

FOR ME, THE, THE 28TH IS GOOD.

UM, 28TH AND 29TH ARE BEST FOR ME.

THE 29TH IS NOT GONNA WORK FOR ME.

YOU HAVE 29TH.

I'M IN CORPUS.

UM, EIGHTH, 30TH FIRST.

UM, YEAH, I, I THINK I COULD PROBABLY DO THE 28TH.

BUT IT SOUNDS, 'CAUSE IT SOUNDS LIKE THAT'S GOOD FOR MOST OTHER PEOPLE.

DID EVERYBODY SAY THEY CAN DO THE 28TH? YES.

WHAT WAS THE TIME BETWEEN 12 AND, AND TWO 12 AND TWO OR TWO 30 DEPENDING ON WHAT WE CAN GET, WHAT Y'ALL'S AVAILABLE.

THAT I CAN DO THAT.

HOW ABOUT BILL? HE'S GOOD.

2, 2, 4, 5, 6.

SO IF WE HAVE, UM, AND SARAH, WHAT DID THE 28TH WORK FOR YOU? THE 28TH WORK FOR YOU? YEAH.

SO WE GOT, THAT'S EVERYBODY THEN ON THIS MEETING, THAT'S EVERYBODY.

THEN WE DEFINITELY HAVE A QUORUM AND WE'LL SCHEDULE A MEETING FOR THE 28TH.

THEN OUR TARGET TO GET UM, DRAFT REVISED PLANS TO THE TASK FORCE WOULD BE OCTOBER 21ST.

AND IF THERE ARE ADDITIONAL COMMENTS THAT FOLKS WOULD WANT TO PROVIDE TO US IN ADVANCE OF US SENDING OUT THAT REVISION OCTOBER 21ST, THEN UM, PLEASE SEND THOSE VIA EMAIL.

AND IS MY SENSE THAT, THAT LIKE SPECIFIC, IF PEOPLE HAVE SPECIFIC EDIT COMMENTS OR THINGS LIKE THAT, THEY NEED TO BRING 'EM LIKE IN WRITING? OR IS THAT EVEN ACCEPTABLE? I'M JUST TRYING TO FIGURE OUT LIKE KIND OF THE HOW DO WE GET, HOW WE GET THAT WE PRESENTED WITH THE PLAN ON THE 28TH AND THEN ON THE FOURTH WE'RE GONNA BE ASKED TO MAKE A RECOMMENDATION.

SO I'M JUST THINKING LIKE HOW DO WE GET FROM WHERE WE ARE RIGHT NOW TO WHERE, I MEAN, MAYBE EVERYBODY'S FINE WITH ALL THREE OF THESE PLANS.

UM, I DON'T KNOW THE ANSWER TO THAT.

UM, SO THE 28TH IS, IS THE DAY TO BRING SUGGESTIONS TO I GUESS GET, OKAY.

LIKE WE'LL SEE WHAT Y'ALL HAVE PUT TOGETHER AND IF WE HAVE QUESTIONS AND NEED TO MAKE CHANGES, LIKE ANY OF THAT KIND OF STUFF WE CAN DO LIVE IN THAT MEETING.

DOES THAT SOUND SARAH? THAT SOUNDS GOOD.

OH, SORRY.

SORRY.

MADELINE CAN GO AHEAD SARAH.

WELL JUST, I WOULD SAY, AND THEY DON'T HAVE TO DO IT RIGHT NOW, BUT FOR PLANNING PURPOSES, I REALLY NEED TO KNOW WHEN I'M GONNA GET THINGS.

LIKE HOW FAR IN ADVANCE OF THAT MEETING? LIKE WHEN

[02:30:01]

IT'S GONNA COME.

LITERALLY SO I CAN SCHEDULE THE TIME TO REVIEW.

THE DATE IT'S GONNA COME IN.

'CAUSE OTHERWISE, SO THEY'D HAVE IT JUST BY THE 20.

IT'S TOO HARD FOR IT TO JUST LAND AND THEN TRY TO MAKE IT WORK.

, SHE SAID THEY'D HAVE THESE ITEMS FOR THE 28TH MEETING BY THE 21ST, SARAH.

SO THE THINGS THAT WERE ON THE PENDING EDITS AND THE ADDITIONAL ITEMS YEP.

THE, OUR TARGET FOR ALL THREE PLANS.

THE PENDING EDITS AND THOSE ADDITIONAL ITEMS, THE WATER LOSS STRATEGY EDITS.

UM, AND LET ME SEE, WHAT IS IT? ADDITIONAL EDITS TO THE WATER CONSERVATION PLAN, DCP, ALL OF THAT DELIVERED ON OCTOBER 21ST.

AND CAN YOU ALSO GET US THE DATA FROM THE WATER LOSS REPORT WITH THOSE GALLONS PER CONNECTION PER DAY LIKE TRANS, JUST SO WE HAVE LIKE AN APPLES TO APPLES COMPARISON.

MADELINE, UM, THIS IS GOING BACK TO THE COLORADO RIVERLAND ANALYSIS.

HI.

UM, SORRY, I WAS JUST WONDERING IF YOU GUYS COULD ALSO INCLUDE AN APPENDIX, UM, WITH THE POTENTIAL PARTNERSHIPS THAT YOU'RE SEEKING.

YOU KNOW, KNOW A LIST OF THE DIFFERENT TYPES OF ORGANIZATIONS.

I FEEL LIKE THAT WOULD BE HELPFUL FOR PEOPLE UNDERSTANDING MOVING FORWARD.

UM, YEAH, I CAN WORK WITH MARISA ON HOW WE BEST INCLUDE THAT.