* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.
          OKAY, WE'LL GET STARTED. 
          [00:00:03]
OKAY. 
          IT IS 4 0 7 ON FEBRUARY 18TH, AND I CALL THE WATER AND WASTEWATER COMMISSION MEETING TO ORDER. 
          UM, IN PERSON, WE HAVE COMMISSIONERS, MAXWELL GAINES, WALSTON CROFT, PENN, UM, REYES, AND VIRTUALLY WE HAVE COMMISSIONERS, TUON, PANANG ORTIZ, UH, NAVARRO. 
          AND TRI DO YOU WANT YEAH. 
          UH, COMMISSIONER ORTIZ, CAN YOU TURN YOUR CAMERA ON? OKAY. 
          UM, I GUESS AT THIS POINT IN TIME, UM, AS THE COMMISSIONERS MAY HAVE NOTICED THAT, UH, COMMISSIONER MORIARTY IS, UH, NOT HERE VIRTUALLY. 
          AND SO, UM, I WANTED TO TAKE A MOMENT TO ACKNOWLEDGE, UH, UH, WILLIAM MORIARTY. 
          HE RECENTLY INFORMED THE COMMISSION AND THE CITY OF AUSTIN THAT DUE TO HEALTH REASONS HE MUST STEP DOWN FROM HIS POSITION ON THE COMMISSION. 
          UM, WE ALL EXTEND OUR SINCERE WISHES FOR HIS SPEEDY RECOVERY AND FULL RETURN TO GOOD HEALTH. 
          UM, BILL SERVED ON THE WATER AND WASTEWATER COMMISSION SINCE 2011, UH, INCLUDING HIS TENURE AS CHAIR FROM 2015 TO 2019. 
          UH, DURING HIS TIME, HE ALSO CONTRIBUTED HIS EXPERTISE AS THE COMMISSION'S LIAISON TO THE INTEGRATED WATER RESOURCE RESOURCES TASK FORCE. 
          HIS LEADERSHIP, DEDICATION, AND THOUGHTFUL PERSPECTIVE HAVE HAD A LASTING IMPACT ON THE COMMISSION'S WORK AND COMMUNITY THAT WE SERVE. 
          ON BEHALF OF ALL OF US, I WOULD LIKE TO EXPRESS OUR DEEP APPRECIATION FOR HIS MANY YEARS OF SERVICE TO THE RESIDENTS OF AUSTIN. 
          UM, ON A PERSONAL NOTE, I'M ESPECIALLY GRATEFUL FOR HIS MENTORSHIP HE PROVIDED WHEN I FIRST JOINED THE COMMISSION. 
          HIS INSIGHTS AND GUIDANCE WERE INSTRUMENTAL IN HELPING ME UNDERSTAND BOTH THE RESPONSIBILITIES OF OUR ROLE AND THE MEANINGFUL IMPACT THAT WE HAVE AS ENGAGED CITIZENS. 
          SO, BILL, UH, THANK YOU FOR YOUR COMMITMENT, YOUR LEADERSHIP, AND YOUR SERVICE. 
          AND AGAIN, WE HOPE FOR A SPEEDY RECOVERY AND, UH, MAYBE IN THE FUTURE BACK ONTO THE COMMISSION. 
          SO, I JUST WANTED TO, UH, SAY THOSE FEW WORDS BEFORE WE MOVE ON TO THE BUSINESS OF THE MEETING. 
          SO WE DO HAVE QUORUM. 
          UM, SO DO WE HAVE ANY PUBLIC COMMUNICATIONS? NO PUBLIC SPEAKERS. 
          OKAY. 
          SO WE'LL MOVE ON 
          [APPROVAL OF MINUTES  ]
TO THE APPROVAL OF THE JANUARY 14TH, 2026, UM, COMMISSION MEETING MINUTES. 
          UM, DOES ANYONE HAVE ANY QUESTIONS, CHANGES, CONCERNS FOR THOSE MINUTES? HEARING NONE, THEN DO I HAVE A, UH, UH, A, A COMMISSIONER TO APPROVE THE MINUTES? I'LL MOVE TO APPROVE. 
          OKAY. 
          COMMISSIONER PENN MOVES TO APPROVE. 
          I'LL SECOND. 
          OKAY. 
          COMMISSIONER REYES SECONDS. 
          SO ALL THE COMMISSIONERS VOTING IN FAVOR, PLEASE RAISE YOUR HAND. 
          YEP. 
          ALRIGHT. 
          MINUTES ARE APPROVED UNANIMOUSLY. 
          ALL RIGHT. 
          SO NOW WE'RE MOVING 
          [DISCUSSION AND ACTION ITEMS  ]
ON TO THE DISCUSSION AND ACTION ITEMS. SO I'LL GO BY EACH COMMISSIONER TO SEE IF YOU HAVE ANY QUESTIONS OR RECUSAL. 
          SO, UH, COMMISSIONER CRO, NO RECUSALS. 
          QUESTION ON SEVEN. 
          AND COMMISSIONER PENN? NO QUESTIONS? NO RECUSALS. 
          COMMISSIONER REYES? NO QUESTIONS? NO. 
          RECUSALS. 
          OKAY. 
          I HAVE NO QUESTIONS. 
          NO RECUSALS. 
          COMMISSIONER TU NO QUESTIONS? NO. 
          RECUSALS. 
          OKAY. 
          COMMISSIONER PANI? NO QUESTIONS? NO. 
          RECUSALS. 
          OKAY. 
          COMMISSIONER NAVARRO, NO QUESTIONS. 
          NO. 
          RECUSALS COMMISSIONER, TRULY QUESTION ON SEVEN AND NO RECUSALS. 
          THANK YOU. 
          OKAY, COMMISSIONER ORTIZ, I ALSO HAVE QUESTIONS ON SEVEN AND NO RECUSALS. 
          OKAY. 
          ALL RIGHT. 
          SO THE CONSENT AGENDA IS ITEMS TWO THROUGH SIX AND ITEMS EIGHT. 
          SO, DO I HAVE A MOTION TO APPROVE THE CONSENT AGENDA? I MOVE TO APPROVE. 
          OKAY. 
          COMMISSIONER SCRO MOVES TO APPROVE. 
          DO I HAVE A SECOND? SECOND. 
          OKAY. 
          COMMISSIONER PENN SECOND. 
          EVERYONE VOTING IN FAVOR, PLEASE RAISE YOUR HAND. 
          OKAY. 
          VOTE IS UNANIMOUS. 
          THANK YOU. 
          [00:05:01]
ALRIGHT, SO MOVING ON TO ITEM 
          [7. Recommend approval of Service Extension Request No. 6290 for wastewater service to  a 2.85-acre tract located at 1107 Castle Ridge Road within the Drinking Water Protection  Zone, the City’s 2-mile Extra-Territorial Jurisdiction and Austin Water’s wastewater service  area. Funding: This item has no fiscal impact. The property owner will pay the related  infrastructure costs to connect to Austin Water’s wastewater system. ]
NUMBER SEVEN. 
          ITEM NUMBER SEVEN IS RECOMMEND APPROVAL OF THE SERVICE EXTENSION REQUEST NUMBER 6 2 9 0 FOR WASTEWATER SERVICE TO A 2.85 ACRE TRACT LOCATED AT 1,107 CASTLE RIDGE ROAD. 
          WITHIN THE DRINKING WATER PROTECTION ZONE, THE CITY'S TWO MILE EXTRA-TERRITORIAL JURISDICTION IN AUSTIN WATERS WASTEWATER SERVICE ZONE FUNDING. 
          THIS, UH, ITEM HAS NO FISCAL IMPACT. 
          UH, THE PROPERTY OWNER WILL PAY THE RELATED INFRASTRUCTURE COST TO CONNECT TO AUSTIN WATER'S WASTEWATER SYSTEM. 
          AND THERE IS AN ADDITION, UM, TO THIS, UH, ITEM, UH, WHICH IS THIS ACTION CONCERNS LAND LOCATED WITHIN THE BARTON SPRINGS ZONE. 
          OKAY. 
          SO COMMISSIONER WAF SURE. 
          I'LL GET US KICKED OFF. 
          UM, SO I, I THINK A, A GENERAL QUESTION I HAD IN REVIEWING THE, UM, BACKGROUND DOCUMENTS. 
          I, I SEE THAT THE RECOMMENDATION FROM THE ENVIRONMENTAL COMMISSION, UM, FROM CITY DEPARTMENT STAFFS REALLY SORT OF HINGE ON THIS, UH, PROPERTIES POSITION IN THE ETJ, UM, RECENT STATE POLICY DEVELOPMENTS AROUND POTENTIAL DOWNSIDES TO THE CITY. 
          IF THAT PARCEL LEAVES THE ETJ AFTER BEING CONNECTED, AND OF COURSE THIS IS IN AN ENVIRONMENTALLY SENSITIVE ZONE, UM, I READ IN THE BRIEFING MATERIALS THAT RETAIL WATER SERVICES ARE BEING PROVIDED BY TRAVIS COUNTY WATER CONTROL AND IMPROVEMENT DISTRICT NUMBER 10. 
          UM, AND SO THERE'S SPECIFICALLY REQUESTING WASTEWATER SERVICES TO BE CONNECTED TO THE PROPERTY. 
          COULD THE AUSTIN WATER STAFF, UM, HELP ME UNDERSTAND A LITTLE BIT BETTER WHY THIS DISTINCTION IS RELEVANT? IS THE TRAVIS COUNTY, UM, IMPROVEMENT DISTRICT ABLE TO PROVIDE WASTEWATER SERVICES? WHY DOES THIS NEED TO COME THROUGH AUSTIN WATER SPECIFICALLY? GOOD AFTERNOON COMMISSIONERS, COLE HUGGINS WITH AUSTIN WATER, UH, THAT SITE IS, WE DO NOT HAVE ANY, UH, WATER OR WASTEWATER CCN IN THIS AREA. 
          SO THE SITE IS IN TRAVIS COUNTY, WCID NUMBER 10 CCN FOR WATER. 
          SO THEY'RE THE, UH, PROVIDER THAT'S OBLIGATED TO PROVIDE WATER SERVICE. 
          UH, BUT THE SITE IS LOCATED WITHIN OUR IMPACT FEE BOUNDARY, SO WE ARE ABLE TO PROVIDE WASTEWATER SERVICE OUT THERE. 
          UH, I BELIEVE THAT TRAVIS COUNTY, WCID NUMBER 10, DOES NOT PROVIDE ANY WASTEWATER SERVICE. 
          JUST A QUICK FOLLOW UP QUESTION. 
          UM, IF THIS RECOMMENDATION IS NOT APPROVED BY COMMISSION, UM, OR, UM, YOU KNOW, THE PROPERTY IS NOT HOOKED UP TO WATER SERVICE THROUGH AUSTIN WATER, IS THERE AN ALTERNATIVE FOR THE PROPERTY TO RECEIVE SOME SORT OF WASTEWATER SERVICE THROUGH A DIFFERENT UTILITY OR PROVIDER? UH, I DON'T BELIEVE THERE'S ANYONE ELSE OUT THERE THAT COULD PROVIDE, UH, CENTRALIZED SERVICE. 
          UH, SO I THINK THEY WOULD PROBABLY HAVE TO REVISE THEIR, UH, PROPOSED PLAN AND PROBABLY DO SEPTIC. 
          THAT'S MY QUESTION, BUT I'LL TURN IT OVER TO THE OTHER COMMISSIONERS FOR THEIRS. 
          THANK YOU. 
          OKAY. 
          UH, COMMISSIONER, TRULY, YOU HAD A QUESTION? YEAH, I HAVE A COUPLE. 
          UM, SO ONE FOR AUSTIN WATER WOULD BE WHAT CHANGED? UM, BECAUSE WHEN THIS PERMIT CAME UP, OR APPLICATION EXTENSION REQUEST CAME UP, PREVIOUSLY AUSTIN WATER RECOMMENDED? NO. 
          NOW THEY'RE RECOMMENDING, YES. 
          SO JUST CURIOUS, YOU KNOW, FROM THE ORGANIZATION, WHAT CHANGED IN THEIR ANALYSIS. 
          UM, THE SECOND QUESTION IS, HOW COMMON IS IT TO APPROVE LIKE AN SER WITHOUT LIKE A PLAN, UM, FOR THE DEVELOPMENT? I THINK WE, THE THIRD QUESTION IS, UM, AND THIS MIGHT BE KIND OF FOR LATER AGENDA, SO, UM, MY CHAIR CAN SAY THAT'S LATER IN THE MEETING, BUT JUST WHAT IS THE RUBRIC OF LIKE, RISK OR COST THAT AUSTIN? SO WHEN AUSTIN WATER LOOKS AT DOING A MEETING, A SERVICE EXTENSION, PARTICULARLY IN ETJ, WHERE AT A LATER TIME THE DEVELOPER OR THE ENTITY CAN PULL OUT AND KIND OF NOT FOLLOW OUR RULES FOR CARING FOR OUR ENVIRONMENT AND OUR WATER SYSTEM, LIKE HOW DOES AUSTIN WATER JUST CONSIDER THESE REQUESTS? LIKE, WHAT IS THE INTERNAL KIND OF DECISION TREE OR RUBRIC FOR THIS? UM, NOT JUST FOR JUST RISK, LIKE WHAT HAPPENS IF PARTS OF THAT SYSTEM DON'T WORK OR BREAK DOWN, BUT I JUST WANNA NOTE THAT EVEN THOUGH IT SAYS THERE'S NO FISCAL IMPLICATION FOR THIS, LIKE MAINTENANCE IS ALWAYS IMPLICATION, OR IF SOMETHING HAPPENS, WE'RE ALWAYS GONNA BE INVOLVED IN OUR, IN OUR TAXPAYERS IN THE CITY, WHICH THESE TWO PROPERTY OWNERS WOULD NOT BE, YOU KNOW, END UP COVERING IT. 
          SO, UH, THOSE ARE MY THREE, UH, QUESTIONS. 
          AND, UM, THE CHAIR CAN PLACE THEM WHERE THEY, THEY ARE MOST APPROPRIATELY AGENDA. 
          YEAH, DIRECT. 
          DID, DID YOU WANT TO HAVE HER? WE'LL TAKE THOSE SEPARATELY AND HAVE HER MAYBE, I THINK WE'LL TAKE THOSE. 
          WE'LL TRY TO TAKE THOSE ONE AT A TIME. 
          AND COMMISSIONER, I MAY ASK YOU TO RESTATE THOSE READ. 
          YES, EXACTLY. 
          YEAH. 
          BUT LET, LET ME START WITH WHAT CHANGED, UM, AND WE'LL ASK THE SER 
          [00:10:01]
TEAM TO, TO RESPOND TO THAT DIRECTLY. 
          BUT THIS, THIS, UH, SER CAME TO WATER AND WASTEWATER COMMISSION PREVIOUSLY AND THEN EXPIRED. 
          AND SO THAT IS WHY IT IS COMING BACK. 
          AND THE, THE, UH, THE ANALYSIS THAT YOU SEE FROM AUSTIN WATER STAFF, WHICH IS ESSENTIALLY, AND I'M GONNA LET, UH, SUPERVISING ENGINEER KATIE FRAZIER STEP IN HERE AND, AND, AND FILL IN THE DETAILS. 
          BUT WHEN WE ARE APPROACHED BY A DEVELOPMENT OR PROPERTY SEEKING SERVICE, WHEN THEY ARE INSIDE OUR SERVICE AREA, OUR IMPACT FEE AREA, THE SER PROCESS, IS THAT WE LOOK AT WHAT WILL IT TAKE TO SERVE THAT PROPERTY IF THEY ARE INSIDE OUR IMPACT FEE AREA. 
          AND THAT ANALYSIS IS REGARDLESS OF WHETHER THEIR PROPERTY IS INSIDE THE ETJ OR NOT, UM, BECAUSE THEY'RE INSIDE OUR SERVICE AREA. 
          SO YOU'RE RIGHT THAT WHEN THEY RELEASE FROM THE ETJ, THEY, AND THAT'S A NEW PROCESS THAT THEY ARE THEN RELEASING THEMSELVES FROM THE OBLIGATION TO MEET THE LAND DEVELOPMENT CODE. 
          AND LIZ JOHNSON FROM WATERSHED PROTECTION IS HERE, AND SHE MAY HAVE, UH, COMMENTS ON THAT AS WELL. 
          BUT ESSENTIALLY IT DOES NOT CHANGE AUSTIN WATERS ANALYSIS BECAUSE THEY ARE INSIDE OUR IMPACT FEE AND THE REQUIREMENTS THAT THEY HAVE TO BUILD THE SYSTEM TO OUR STANDARDS, UH, DON'T CHANGE REGARDLESS OF WHETHER THEY ARE IN THE ETJ OR OUTSIDE THE ETJ, THEY'RE IN OUR SERVICE AREA. 
          AND, AND SO OUR ANALYSIS IS WHAT DOES IT TAKE TO SERVE THIS DEVELOPMENT? AND BECAUSE THIS PARTICULAR PROPERTY IS IN THE, UH, DRINKING WATER PROTECTION ZONE, THEN IT MUST GO TO CITY COUNCIL FOR FINAL APPROVAL. 
          AND IT MUST, IT ALSO GOES TO BOTH THE ENVIRONMENTAL COMMISSION AND WATER AND WASTEWATER COMMISSION TO MAKE A RECOMMENDATION TO COUNCIL ON WHETHER OR NOT YOU RECOMMEND A COUNCIL THAT THEY APPROVE IT. 
          KATIE, WOULD YOU LIKE TO ADD ANYTHING TO THAT? YES, I THINK YOU COVERED IT PRETTY WELL. 
          THE ONLY THING I WOULD ADD IS THAT, YOU KNOW, CUSTOMERS, UM, YOU KNOW, IF AUSTIN WATER DOES PROVIDE SERVICE, THESE WOULD BE OUR CUSTOMERS AND THEY WOULD CONTINUE TO PAY OUR RATES. 
          UM, SO I BELIEVE BEING IN THE TWO MILE ETJ, THEY'RE NOT PAYING TAXES TO THE CITY ANYWAY. 
          AND SO JUST WANTED TO ADD THAT, YOU KNOW, EVEN THOUGH THEY COULD, UM, RELEASE FROM THE ETJ, THEY WOULD CONTINUE TO PAY OUR FEES FOR THE SERVICE THAT WE PROVIDE. 
          UM, JUST FOLLOW UP, THANK YOU BOTH FOR THAT. 
          UM, PARTICULARLY THE DISTINCTION BETWEEN PAYING RATES AND NOT TAXES. 
          UM, BUT I DON'T, SO THE QUESTION WAS REALLY ABOUT, AND, AND IT MAY HAVE BEEN A DIFFERENT TEAM, UM, I DON'T KNOW THE TIMING AND KIND OF THE OVERLAP OF LEADERSHIP CHANGE AT AUSTIN WATER, BUT THE PREVIOUS AUSTIN WATER RECOMMENDATION WAS NOT TO RECOMMEND A COUNCIL. 
          THEY DID IT ANYWAY, RIGHT? BUT IT EXPIRED AND CAME BACK, LIKE YOU SAID, DIRECTOR WILSON. 
          BUT WHY DID AUSTIN WATER NOT RECOMMEND THIS EXTENSION REQUEST THE FIRST TIME? AND NOW THE TEAM IS, IT'S JUST A DIFFERENT ANALYSIS, A DIFFERENT TEAM. 
          SO WHEN WE BRING ITEMS FORWARD FOR THE COMMISSION TO, UH, TO RECOMMEND, UH, YOU KNOW, WE'RE, FOR LACK OF A BETTER WORDS, WE ARE VERY NEUTRAL. 
          YOU KNOW, THIS, UH, LOCATION IS WITHIN OUR IMPACT FEE BOUNDARY. 
          IT'S WITHIN OUR SERVICE AREA. 
          UM, SO THEREFORE WE PROVIDE A, A SERVICE PLAN, UM, AS DIRECTOR ROLSON WAS EXPLAINING, THE SCRS REQUIRED TO GET COUNCIL APPROVAL BECAUSE OF ITS LOCATION IN THE DRINKING WATER PROTECTION ZONE, AND BEING OUTSIDE OF THE FULL PURPOSE JURISDICTION. 
          UM, AND SO IF I'M TRYING TO JOG MY MEMORY, BUT THE LAST TIME THIS ONE CAME FORWARD, UM, IT WAS, IT WAS, THE VOTE WAS FIVE TO ONE. 
          UM, SO WE FAILED TO RECEIVE SIX VOTES, IS THAT CORRECT? CORRECT. 
          YEAH. 
          WE BARELY HAD ENOUGH FOR QUORUM, UH, FOR THE MEETING, AND THEN THERE WAS A FIVE TO ONE VOTE. 
          AND SO SINCE WE, AND A COUPLE VACANCIES, I BELIEVE AS WELL. 
          CORRECT. 
          SO THAT IS A GREAT, THANK YOU FOR, FOR REMEMBERING THAT. 
          SO, SO LET ME, UM, COMMISSIONER, LET ME SEE IF I CAN ANSWER YOUR QUESTION DIRECTLY. 
          AUSTIN WATERS STAFF ANALYSIS IS THE SAME LAST TIME AS THIS TIME OUR STAFF ANALYSIS HAS NOT CHANGED. 
          THE WATER AND WASTEWATER COMMISSION FAILED TO RECOMMEND THE ITEM BECAUSE IT WAS A VOTE OF FIVE TO ONE AND SO DID NOT ACHIEVE QUORUM. 
          SO IT WAS A VOTE OF FIVE TO RECOMMEND IT TO COUNCIL, WON AGAINST RECOMMENDING IT, AND THAT DID NOT ACHIEVE QUORUM. 
          AND SO IT MOVED TO COUNCIL WITHOUT A RECOMMENDATION EITHER WAY FROM WATER AND WASTEWATER COMMISSION. 
          I MAY HAVE MISREAD, BUT I JUST THOUGHT THAT AUSTIN WATER ACTUALLY ALSO RECOMMENDED 
          [00:15:01]
NOT LIKE THEY DID NOT RECOMMEND IT MOVE FORWARD. 
          AM I, AM I WRONG THERE? LET ME, I CAN PULL IT UP, BUT SO, SO THERE ARE, THERE ARE TWO MEMOS. 
          THERE IS THE MEMO FROM AUSTIN WATER STAFF, WHICH DESCRIBES THE SERVICE PLAN, AND THEN THERE IS THE MEMO FROM WATERSHED PROTECTION STAFF, WHICH DID RECOMMEND, AND LIZ JOHNSON, IF YOU WOULDN'T MIND COMING FORWARD TO THE MICROPHONE TO HELP EXPLAIN THIS PROCESS, THAT WOULD BE GREAT. 
          UM, THERE WAS ALSO A MEMO FROM WATERSHED PROTECTION. 
          THEIR FINDINGS DID NOT CHANGE FROM THE PREVIOUS TIME TO THIS TIME EITHER. 
          UH, AND SO LIZ, IF YOU WOULD EXPLAIN WATERSHED'S ROLE IN THIS PROCESS, THAT WOULD BE HELPFUL. 
          UH, THANK YOU FOR THAT. 
          UM, LIZ JOHNSTON, ENVIRONMENTAL OFFICER WITH AUSTIN WATERSHED PROTECTION. 
          UM, AND I, YOU KNOW, I, I AGREE WITH ALL THAT'S BEEN SAID IN, UM, PREVIOUS. 
          SO WE LOOK AT THE EFFECTS OF DEVELOPMENT AND THE WASTEWATER OR WATER EXTENSION ON THE ENVIRONMENT, UH, WATER QUALITY BEING THE PRIMARY CONCERN THAT WE HAVE. 
          UM, PREVIOUS TO THIS, WE WOULD, YOU KNOW, THERE WAS A MATRIX THAT WE WOULD KIND OF GO THROUGH AND LOOK AND TRY TO WEIGH THE POSITIVES AND THE NEGATIVES. 
          UM, BUT WITH THE RECENT, UM, STATE LAW THAT ALLOWS PROPERTIES IN THE ETJ TO REMOVE THEMSELVES, THERE'S AND OUR INABILITY TO MAKE ANY, UM, UH, UH, CONDITIONS ON SERVICE, UH, SO, YOU KNOW, EFFECTIVELY LOCK IN CERTAIN REGULATION. 
          UM, WE NO LONGER HAVE A GUARANTEE THAT THE SAVE OUR SPRINGS ORDINANCE, FOR EXAMPLE, WILL BE UPHELD IF IN THE FUTURE. 
          SO, YOU KNOW, IN THIS PARTICULAR CASE IS IT'S RELATIVELY SMALL AND, YOU KNOW, THE, THE SEPTIC WOULD LIMIT, UH, YOU KNOW, IF THEY DID NOT GET THE WASTEWATER EXTENSION, THE SEPTIC FIELD WOULD ALSO SORT OF LIMIT THE AMOUNT OF DEVELOPMENT. 
          SO THIS IS NOT NECESSARILY A GREAT TEST CASE FOR US TO KIND OF CLEARLY SEE THE DIFFERENCE, BUT IN OTHER CASES THAT COME FORWARD THAT HAVE ALREADY LEFT THE IMPERVIOUS COVER IS, AND THE DENSITY OF DEVELOPMENT IS MUCH, MUCH GREATER THAN WHAT WE WOULD HAVE OTHERWISE. 
          AND SO IT MAKES US VERY DIFFICULT FOR US TO RECOMMEND APPROVAL OF SERVICE EXTENSION FOR, UM, PROPERTIES OUTSIDE OF OUR, UH, JURISDICTION. 
          HOPE THAT HELPED. 
          IF THERE'S ANY OTHER QUESTIONS I CAN, HAPPY TO CHIME IN. 
          NO, I THINK I'M, I'M GOOD FROM MY SIDE ON THIS ONE. 
          THANK YOU FOR ALL THE CLARIFICATION. 
          COMMISSIONER TRI DID YOUR OTHER QUESTIONS THAT YOU LED OFF WITH, UH, YEAH, JUST HOW COMMON IS IT TO APPROVE, UM, EXTENSION REQUESTS KIND OF WITHOUT A FULL PLAN? JUST KINDA A GENERAL QUESTION. 
          COULD YOU CLARIFY WHAT YOU MEAN BY NOT HAVING A FULL PLAN? THIS, SO I CAN PULL UP THE LANGUAGE, BUT THIS APPLICATION FOR EXTENSION HAD NOT SUBMITTED, LET ME JUST FIND THE LANGUAGE. 
          UM, KINDA ITS DEVELOPMENT PLAN, UM, FOR EVEN WHERE THE HOUSES WOULD RESIDE OR NOT. 
          UM, I MEAN, IT BARELY GETS BY THE REQUIREMENT FOR SET THE TANK. 
          I UNDERSTAND, BECAUSE IT'S 2.85 VERSUS THREE ACRES, AND THEY'RE ONLY PUTTING TWO, TWO HOMES IN. 
          BUT, UM, GIVE ME A MOMENT TO SCROLL. 
          I'M SORRY I DON'T HAVE IT READY, BUT IN THE APPLICATION, AND AS I GOT KIND OF FEEDBACK FROM MY COUNTERPART ON EC FOR DISTRICT 10, THAT IN BOTH THE FIRST AND THIS APPLICATION FOR EXTENSION, UM, THERE WAS NOT JUST A DEVELOPMENT PLAN FOR THE PROPERTY. 
          AND SO MY QUESTION IS LIKE A, A DETAILED PLAN. 
          UM, THERE'S GENERALLY KIND OF WHERE LINES COULD CONNECT INTO THIS, LIKE IN THE SERVICE AREA TO WHERE AUSTIN WATER, IN THIS CASE, LINES WOULD BE, OR WASTEWATER. 
          BUT THE ACTUAL KIND OF, THIS IS WHAT THE HOUSE WOULD LOOK LIKE, HOW IT WOULD SIT IS NOT PROVIDED, UM, IN THE APPLICATION FOR EXTENSION REQUESTS. 
          IS THAT COMMON? YES. 
          THANK YOU FOR, FOR CLARIFYING YOUR QUESTION. 
          SO THE SERVICE EXTENSION REQUEST HAPPENS VERY EARLY IN THE, IN THE DEVELOPMENT PHASE, SO THAT DEVELOPERS UNDERSTAND THE LEVEL OF INFRASTRUCTURE THAT THEY WILL NEED TO CONSTRUCT SO THAT THEY CAN GET MORE COST CERTAINTY FOR THEIR DEVELOPMENT. 
          EARLY IN THE DESIGN PHASE, THERE ARE SUBSEQUENT PERMITTING PHASES WHERE THEY WILL DEVELOP A SITE, DEVELOP, UH, SUBMIT THEIR PERMITTING TO THROUGH THE CITY'S DEVELOPMENT SERVICES PROCESS, UH, THAT WILL HAVE ALL OF THOSE FULL DETAILS. 
          UM, AND, UH, I GUESS KATIE, YOU AND COLE CAN TALK ABOUT HOW OUR SERVICE MAY CHANGE IN THE FUTURE, BUT PRIMARILY THEY HAVE IDENTIFIED WHAT LEVEL OF WATER DEMAND, OR IN THIS CASE, WASTEWATER FLOW THEY EXPECT FROM WHAT THEY INTEND TO BUILD. 
          AND THAT IS WHAT THE SERVICE EXTENSION REQUEST 
          [00:20:01]
PROCESS IS BASED ON. 
          YES. 
          AND TO CLARIFY, WHEN WE ACCEPT AN SCR APPLICATION, UM, WE DO REQUIRE IF AVAILABLE A CONCEPT PLAN. 
          UM, ESPECIALLY IN THIS CASE, YOU KNOW, THIS IS CURRENTLY ONE LOT. 
          THEY'RE PROPOSING TO SUBDIVIDED INTO THREE LOTS. 
          SO THAT IS SOMETHING THAT IS INFORMATION THAT WE DO NEED TO BE AWARE OF IN ORDER TO PREPARE THE SERVICE PLAN, BECAUSE WE HAVE TO PROVIDE A PUBLIC POINT OF CONNECTION TO EACH PROPOSED LOT. 
          AND SO THAT IS SOMETHING THAT WE RECEIVED AND THAT WE REVIEWED. 
          AND THE, UH, THE PROPOSED WASTEWATER EXTENSION THAT IS SHOWN ON THE MAP THAT WAS PROVIDED TO YOU, UM, YOU KNOW, WOULD PROVIDE SERVICE TO, TO EACH LOT. 
          UM, SO THE, THE LINE IS NOT DRAWN ARBITRARILY. 
          UM, WE WOULD NOT REVIEW BUILDING PLANS. 
          THAT'S TYPICALLY NOT SOMETHING THAT WE WOULD REALLY EVER REVIEW. 
          UM, SO I HOPE THAT HELPS. 
          COLE, DID YOU HAVE ANYTHING YOU WANTED TO ADD? YEAH, I WAS JUST GONNA SAY THAT, YES, TO ANSWER YOUR QUESTION, YES, IT IS VERY COMMON FOR US TO, UH, REVIEW AND APPROVE SCRS WITHOUT MUCH OF A DEVELOPMENT PLAN SUBMITTED TO US, BECAUSE LIKE DIRECTOR OLSON MENTIONED, IT'S VERY EARLY IN THE PROCESS, SO THE DEVELOPER MAY NOT KNOW EXACTLY WHAT THEY'RE GONNA DO YET. 
          UH, SO, BUT THEY GIVE US THEIR BEST GUESS OF WHAT THEY'RE PLANNING TO DEVELOP, AND WE PREPARE THE DRAFT SCR BASED ON WHAT THEY ARE ABLE TO PROVIDE US AT THAT TIME. 
          YEP. 
          I'M, I'M GOOD COMMISSIONER. 
          ANYONE ELSE? YOU'RE GOOD. 
          OKAY. 
          YEP. 
          COMMISSIONER ORTIZ. 
          YEP. 
          AND THEN, OH, SORRY, SORRY. 
          THE LAST QUESTION WAS IF THERE'S LIKE A RISK RUBRIC FOR WHEN WE CONNECT, LIKE PER SERVICE REQUEST, ESPECIALLY INTO ETJ, IS THIS IS MORE THE SPIRIT OF, OF THE IDEA THAT WE'RE CONNECTING INTO AN ENVIRONMENTALLY SENSITIVE AREA, THEY CAN CHOOSE TO LEAVE THE AREA. 
          HOW FAR ALONG IS THE CITY AND KIND OF UNDERSTANDING THE REAL RISKS OF, UM, EXTENDING SERVICE INTO AN AREA THAT MAY NOT FOLLOW THE CITY OF AUSTIN STANDARDS OF, IN THIS CASE, PROTECTING OUR ENVIRONMENT OR MAINTAINING WELL  THE INFRASTRUCTURE? SURE. 
          SO WE, UM, SO ONCE THIS LINE IS CONSTRUCTED, IT BECOME THE, THE PUBLIC SIDE OF IT BECOMES AN AUSTIN WATER LINE THAT WE ARE RESPONSIBLE FOR OWNING AND MAINTAINING. 
          AND A LOT OF THE PIPELINES THAT ARE BUILT IN THE CITY ARE BUILT THROUGH THIS PROCESS, UM, THAT THEN BECOMES AUSTIN WATER INFRASTRUCTURE. 
          AND THAT'S PART OF WHY WE'RE SO ENGAGED IN THE, IN THE PLAN REVIEW PROCESS. 
          NOW, THERE IS A, UH, A, A LAND DEVELOPMENT, A WHOLE SET OF LAND DEVELOPMENT REGULATIONS THAT, UM, THAT GOVERN WHAT CAN BE BUILT INSIDE THE CITY LIMITS AND WITHIN OUR ETJ, AGAIN, LIZ IS MUCH MORE, UH, KNOWLEDGEABLE ABOUT THIS THAN I AM. 
          UM, BUT THE, UH, AUSTIN WATERS SERVICE AREA IS DEFINED BY CODE IN MANY AREAS OF OUR SERVICE AREA. 
          WE ALSO HAVE A CERTIFICATE OF CONVENIENCE AND NECESSITY, WHICH IS, UH, UH, UH, DEFINED AND GOVERNED BY THE PUBLIC UTILITY COMMISSION OF TEXAS. 
          AND SO THAT IS WHERE WE HAVE BOTH THE OPPORTUNITY AND THE OBLIGATION TO SERVE. 
          NO ONE ELSE CAN SERVE INSIDE OUR CCN, BUT WE'RE REQUIRED TO. 
          THERE IS A VERY SMALL PERCENTAGE OF OUR, UH, OF OURS DEFINED, CO-DEFINED IMPACT FEE BOUNDARY SERVICE AREA THAT IS NOT EITHER IN THE FULL PURPOSE JURISDICTION OF THE CITY, OR, UH, COVERED BY ONE OF OUR CCNS. 
          THIS IS ONE OF THOSE PROPERTIES. 
          SO WE ACTUALLY, UM, WE ISSUED WHEN, UH, SHORTLY AFTER THE LAW WAS PASSED THAT ALLOWS INDIVIDUAL PROPERTIES TO RELEASE FROM THE ETJ, WE ISSUED A MEMO TO MAYOR AND COUNCIL, AND I'LL ASK HEATHER TO SHARE THAT WITH THE COMMISSIONERS THAT TALKED ABOUT, UH, THAT AUSTIN WATER WILL SERVE INSIDE OUR SERVICE AREA. 
          UH, AND SO THAT IS, THAT IS PART OF WHY THESE ARE COMING FORWARD. 
          NOW, CITY COUNCIL HAS RESERVED FOR ITSELF THE, UH, THE, THE RIGHT TO REVIEW EVERY SER THAT IS IN THE DRINKING WATER PROTECTION ZONE, SO THAT COUNCIL CAN MAKE THE CHOICE ABOUT WHETHER THEY WANT TO PROVIDE THAT SERVICE. 
          BUT THIS PROPERTY IS IN OUR SERVICE AREA. 
          WE ARE ABLE TO PROVIDE SERVICE. 
          THIS IS THE SERVICE PLAN THAT IS PRESENTED IN THIS, IN THIS REQUEST FOR COUNCIL ACTION. 
          AND I'LL, I'LL JUST SAY THAT AUSTIN WATER IS A DEPARTMENT OF THE CITY AND WE FULLY SUPPORT THE DEVELOPMENT RULES AND REQUIREMENTS OF THE CITY. 
          UM, AND WE HAVE A SPECIFIC ROLE TO PLAY IN THAT PROCESS. 
          AND THIS IS WITHIN THE, UM, THE OUTLINES OF THAT ROLE. 
          YEAH. 
          THANK YOU. 
          THAT WAS ACTUALLY EXTREMELY HELPFUL 
          [00:25:01]
FOR ME, . 
          SO THANKS, COMMISSIONER ORTIZ. 
          I FEEL LIKE MOST OF MY QUESTIONS HAVE PROBABLY BEEN ANSWERED AT THIS POINT. 
          UM, BUT I, I WANNA MAKE SURE I UNDERSTAND THE PROCESS A LITTLE MORE CLEARLY. 
          SO IF WE, IF, IF, IF COUNCIL APPROVES THIS SERVICE EXTENSION REQUEST AND THE LANDOWNER SUBSEQUENTLY PETITIONS TO BE RELEASED FROM THE ETJ, THEY ARE HAVING THIS WASTEWATER SERVICE PROVIDED BY AUSTIN WATER, BUT THEN THEY WOULD SUBSEQUENTLY BE NOT COVERED BY THE REST OF THE CITY'S LAND DEVELOPMENT CODE. 
          AM I UNDERSTANDING THAT CORRECTLY? UH, LIZ JOHNSTON WATERSHED PROTECTION? THAT IS CORRECT. 
          OKAY. 
          UM, CAN, CAN I ASK LIKE, WHAT ARE, JUST A ROUGH OUTLINE, WHAT ARE THE METRICS THAT WATERSHED PROTECTION LOOKS AT WHEN RECOMMENDING AGAINST SOMETHING LIKE THIS? UM, SO, YOU KNOW, PRIOR TO THE STATE LAW, WE WOULD LOOK AT, UM, THE, THE, THE ALIGNMENT, THE PROPOSED ALIGNMENT GOING FROM, UM, EXISTING INFRASTRUCTURE TO THE LOT. 
          WERE THERE ANY, UH, CRITICAL ENVIRONMENTAL FEATURES? ARE THERE ANY CREEK CROSSINGS? AND THEN WHAT IS THE ULTIMATE, UM, DEVELOPMENT PROPOSED FOR THE, THE PROPERTY? UM, YOU KNOW, THINGS HAVE CHANGED WITH THE, WITH THE RELEASE, UM, THE ABILITY TO RELEASE, UM, FROM OUR REGULATIONS, UM, PREVIOUS TO THAT STATE LAW, WE COULD, YOU KNOW, ESSENTIALLY SAY, WELL, WE'RE REALLY ONLY LOOKING AT THE ALIGNMENT. 
          WHAT DOES THE ALIGNMENT DO? AND ASSUME THAT THE PROPERTY WOULD BE, YOU KNOW, SUBJECT TO OUR REGULATIONS. 
          UM, AND IN THE BARTON SPRING ZONE, FOR EXAMPLE, IMPERVIOUS COVERS QUITE LOW AND WATER QUALITY TREATMENT STANDARDS, UM, ARE, YOU KNOW, NO, NO, NO, NO, UH, POLLUTION TO DEGRADATION. 
          SO THERE'S BASICALLY SAYS THAT YOU CANNOT, UM, INCREASE POLLUTANT LOADING ON THE, UH, RECEIVING WATER. 
          SO IT'S THE MOST STRINGENT WATER QUALITY TREATMENT STANDARDS IN THE CITY. 
          UM, AND SO, YOU KNOW, WE WOULD FOCUS ON THAT, BUT, YOU KNOW, WITH THIS NEW ABILITY, THERE'S NO CERTAINTY THAT THEY WILL, UM, YOU KNOW, CONTINUE TO HAVE WATER QUALITY TREATMENT FACILITIES, UM, THAT DON'T, YOU KNOW, THAT, THAT MEET OUR REGULATIONS. 
          THEY WILL HAVE SOME, UM, THE COUNTY DOES HAVE SOME REGULATIONS. 
          IT'S NOT AS STRINGENT AS US. 
          UM, AND, UH, IMPERVIOUS COVER LIMITS WOULD NOT BE A AS, AS STRICT. 
          SO THAT'S WHAT WE LOOK AT. 
          THANK YOU. 
          THAT IS VERY HELPFUL. 
          I MEAN, I THINK THAT'S ALL MY QUESTIONS. 
          I THINK EVERYONE ELSE GOT THE REST OF THEM. 
          AND I WANNA CLARIFY THAT IF THIS, IF WE DON'T SERVE THIS PROPERTY WITH WASTEWATER, CENTRALIZED WASTEWATER SERVICE, THEN THEIR ALTERNATIVE IS TO INSTALL ONSITE SEPTIC FACILITY. 
          YEAH, THAT'S WHAT IT SEEMS LIKE. 
          IT'S, UH, THE PROPERTY COULD STILL BE DEVELOPED REGARDLESS OF OUR SERVICE EXTENSION AND, UH, AND SURE, MAYBE THREE LOTS, UH, BUT, YOU KNOW, GOING DOWN TO TWO LOTS BECAUSE OF THE ONE ACRE MINIMUM, SO MEANING, UH, O-S-F-O-S-F WOULD STILL BE ON THAT PROPERTY. 
          AND SO I JUST, MY 2 CENTS, UH, 'CAUSE IN MY LINE OF WORK, I COME ACROSS A LOT OF THESE PROPERTIES THAT ARE IN THESE WEIRD LITTLE THINGS WHERE WATER FROM ONE JURISDICTION AND SOMETHING ELSE FROM ANOTHER. 
          AND SO, UM, YEAH, IT'S JUST AN OPPORTUNITY TO SAY, CAN WE PROVIDE A, A WASTEWATER SERVICE THAT, UH, REGARDLESS IF IT CHANGES OUT OF THE ETJ AND LATER, BUT, YOU KNOW, WE KNOW THAT, UH, ENVIRONMENTALLY THAT'S MAYBE THE BEST CHOICE. 
          UH, AGAIN, MY 2 CENTS. 
          SO ARE THERE ANY OTHER QUESTIONS, COMMISSIONERS, BASED OFF THE DISCUSSION SO FAR? I HAVE TWO FOLLOW-UP QUESTIONS. 
          ONE IS, UM, I THINK PIGGYBACKING OFF COMMISSIONER ORTIZ'S, UM, QUESTIONS ABOUT SOME OF THE PROCESS. 
          UM, SO TAKING A STEP BACK, THINKING ABOUT, UM, SENATE BILL 2038, UM, I KNOW IN THE BRIEFING DOCUMENTS, UM, Y'ALL SUMMARIZED FOR US THAT, UM, WHEN A PROPERTY WANTS TO RELEASE ITSELF FROM AN ETJ, THAT'S A PETITION PROCESS OR A REQUEST FOR AN ELECTION. 
          UM, COULD Y'ALL SHARE A LITTLE BIT MORE ABOUT HOW THAT PROCESS WORKS? IS IT SORT OF, UM, BY RIGHT APPROVAL OR, UM, IS IT SORT OF SOME AUTOMATIC PROCESS WHERE IF THEY REQUEST IT IS LIKELY THAT THEY GET THAT REQUEST GRANTED? UM, IS IT A FOREGONE CONCLUSION THAT IF THIS PROPERTY AT A FUTURE TIME ASKS TO BE REMOVED FROM THE ETJ, THAT IT WILL BE GRANTED? I CAN TAKE A STAB, ALTHOUGH I'M NOT 
          [00:30:01]
PART OF THE TEAM THAT ACTUALLY REVIEWS THESE. 
          UM, YOU KNOW, I, I, THE STATE LAW IS VERY BROAD AND, UM, DOES NOT PUT VERY MANY, UM, UH, CONDITIONS ON THE ALLOW, UH, THE ALLOWANCE TO REMOVE. 
          SO, YOU KNOW, I DON'T, I DON'T KNOW OF ANY REASON WHY THIS WOULD BE DE DENIED IF, IF THEY WERE, YOU KNOW, AND THEY HAVEN'T INDICATED THAT THEY'D WANT TO, BUT, YOU KNOW, UM, THERE'S NO, NO OPPORTUNITY FOR US TO REQUIRE THEM TO STAY AS FAR AS I KNOW. 
          THANK YOU, THAT'S HELPFUL. 
          UM, AND THEN I THINK JUST AGAIN, JUST A WRAPPING UP, JUST A, A BIGGER PICTURE QUESTION. 
          UH, I KNOW THAT THE SORT OF RECOMMENDATION FROM WATERSHED PROTECTION AND, UM, THE BACKGROUND THAT WE'VE RECEIVED FOR THIS ITEM TODAY LOOKS AT, UM, I THINK THE DOWNSIDES TO THE CITY. 
          IF THIS PROPERTY LEAVES THE ETJ, UM, AND THEREFORE, YOU KNOW, THE COVERINGS OF THE SAVE OUR SPRINGS ORDINANCE, UM, DO Y'ALL HAVE A SENSE, UH, THAT YOU COULD SHARE, HELP ARTICULATE ABOUT WHAT THE UPSIDE FOR THE CITY WOULD BE FOR FACILITATING THIS DEVELOPMENT BEYOND FULFILLING OUR STATUTORY ROLE TO PROVIDE SERVICE? I, I WOULD OFFER THAT CENTRALIZED SERVICE, UM, IS MORE CONSISTENT AND CERTAINLY AUSTIN WATER SERVICE IS HIGH QUALITY COMPARED TO A PROPERTY OWNER O OWNING AND OPERATING THEIR OWN ONSITE SEWER FACILITY THAT MAY OR MAY NOT COMPLY WITH OUR REQUIREMENTS. 
          SORRY, WE HAD ANOTHER FOLLOW UP QUESTION, BUT, UM, DIRECTOR ROLSON, UM, AGAIN, THINK ABOUT, SO THE DIFFERENTIAL IMPACT OF SEPTIC VERSUS, UM, CENTRALIZED SERVICE FROM AUSTIN WATER. 
          UM, YOU JUST MENTIONED, YOU KNOW, THE TRADE OFF OF HAVING, UM, A PROPERTY OWNER MANAGE YOUR OWN SEPTIC, AND THIS ISN'T THE BARTON SPRING ZONE, IT'S ENVIRONMENTALLY SENSITIVE. 
          UM, AND SO WOULD ONSITE MANAGEMENT OF THAT WASTEWATER, IS THAT SORT OF MORE RISKY, I SUPPOSE, IN THE LONG TERM? IS THAT A WAY TO CHARACTERIZE WHAT YOU JUST SHARED? WELL, WELL, I MEAN, I, THE, LET, LET ME CLARIFY THAT. 
          THEY HAVE NOT AT THIS POINT RELEASED FROM THE ETJ. 
          OKAY. 
          UM, AND SO SHOULD THEY IMPLEMENT ONSITE SEWAGE FACILITY, IT WOULD BE REQUIRED TO BE SUBMITTED TO AUSTIN WATER OR NOT? UH, THAT WOULD BE TRAVIS COUNTY. 
          IT'D BE IN TRAVIS COUNTY. 
          OKAY. 
          SO, UM, SO I WOULD JUST SAY THAT, UH, THERE ARE MANY ONSITE SEWAGE FACILITIES OUT THERE THAT, UH, SEPTIC SYSTEMS THAT PEOPLE, UH, OWN AND OPERATE AND TAKE GOOD CARE OF. 
          AND I'M SURE THERE ARE MANY THAT THEY DON'T, BUT THAT'S OUTSIDE OF OUR CONTROL. 
          UH, WHEREAS WHEN WE PROVIDE CENTRALIZED WASTEWATER SERVICE TO A PROPERTY THAT IS MUCH MORE, UH, SOMETHING THAT WE CAN, UH, MAKE SURE THAT THAT PROPERTY IS WELL SERVED, UM, WITH LIMITED, UM, UM, I GUESS SERVICE ISSUES, SANITARY SEWER OVERFLOWS. 
          YEP. 
          THANK YOU. 
          THAT'S VERY HELPFUL. 
          AND THAT ENDS MY QUESTIONS. 
          APPRECIATE IT. 
          SO BASICALLY IN THE FUTURE IF, SAY THEY PETITION AND WANNA PULL OUT FROM THE, UM, ETJ, BUT WE'VE EXTENDED THE SERVICE REQUESTS, RIGHT? AND WASTEWATER LINE GOES THERE, SO THAT REALLY TAKES THEM OUT OF HAVING TO COMPLY WITH THE LAND DEVELOPMENT CODE. 
          IS THAT RIGHT? UM, FOR, FOR THE FUTURE, UM, IF THEY WERE TO RELEASE THEMSELF FROM THE ETJ, THEY WOULD FALL UNDER TRAVIS COUNTY. 
          THEY WOULD NOT BE YEAH. 
          IN THE LAND. 
          SO MEANING IF PRIOR TO BE, UH, BUILDING ANYTHING, THEY SAY, HEY, I WANT TO RELEASE, SO NOW I DON'T HAVE TO COMPLY WITH, UH, LDC OF AUSTIN, BUT I STILL HAVE TO COMPLY WITH LAND DEVELOPMENT PROTOCOLS FOR TRAVIS COUNTY. 
          I MEAN, I DON'T WANNA SAY THAT THEY'RE SIMILAR, BUT IN TERMS OF, YOU KNOW, IMPERVIOUS COVER AND ALL THAT STUFF, RIGHT. 
          SO IT'S NOT LIKE, UH, THEY, THEY REMOVE THEMSELVES AND NOW, UH, YOU KNOW, THEY'RE GONNA PAVE OVER THE 2.8, YOU KNOW, FIVE, EIGHT ACRES. 
          RIGHT. 
          I MEAN, YOU KNOW, COMPARATIVELY BETWEEN OUR LDC AND TRAVIS COUNTY. 
          YEAH, I MEAN, OURS IS CERTAINLY MORE PROTECTIVE IN TERMS OF IMPERVIOUS COVER AND, UM, THE, THE TYPE OF WATER QUALITY TREATMENT THAT'S REQUIRED. 
          BUT THAT IS NOT TO SAY THAT TRAVIS COUNTY HAS NOTHING. 
          THEY, IN THE RECHARGE ZONE SPECIFICALLY, THEY ARE ALLOWED UNDER STATE LAW TO, TO LIMIT IMPERVIOUS COVER. 
          AND I, I DON'T REMEMBER WHAT IT IS HERE. 
          I THINK IT'S AROUND 40% VERSUS I THINK 25, UM, UNDER OURS. 
          AND THEN, YOU KNOW, THEIR, THEIR WATER QUALITY TREATMENT IS NOT AS, UM, UH, IT DOESN'T MEET THE SAME S OUR SPRINGS ORDINANCE STANDARD. 
          GOT IT. 
          SO, YOU KNOW, OBVIOUSLY NO DIFFERENCE. 
          BUT, UM, 
          [00:35:01]
YEAH, I MEAN, JUST TRYING TO, UH, SPELL OUT LIKE IF THAT SCENARIO CAME ACROSS AND IT WAS PRIOR TO THEM, YOU KNOW, CONSTRUCTING OR, YOU KNOW, SUBMITTING SITE PLANS OR SOMETHING LIKE THAT, THAT SOMETHING LIKE THIS COULD CHANGE WHERE MAYBE LARGER IMPERVIOUS COVER THROUGH TRAVIS COUNTY, UH, PERMITTING WOULD BE, UH, PROVIDED, BUT IT WOULDN'T GO TO A SHOPPING MALL, YOU KNOW? RIGHT. 
          SO, AGAIN, I'M JUST TRYING TO SPELL THIS OUT IN LAYMAN'S TERMS, I GUESS, YOU KNOW, FROM MY, YOU KNOW, BENEFIT AS WELL. 
          SO, AND I THINK KATIE COVERED THIS PRETTY WELL, BUT, UM, THE INFRASTRUCTURE, THE WA THE WASTEWATER INFRASTRUCTURE THAT THEY WOULD CONSTRUCT TO CONNECT TO AUSTIN WATER SYSTEM HAS TO BE BUILT TO OUR STANDARDS. 
          AND, AND IT WILL GO THROUGH THE FULL PLAN REVIEW PROCESS FOR AUSTIN WATER, REGARDLESS OF ITS ETJ STATUS. 
          OKAY. 
          COMMISSIONERS, ANY OTHER LAST QUESTIONS? IF NOT, THEN, UM, COMMISSIONER TOO YOUNG, WE TURN YOUR CAMERA ON. 
          IT SHOULD BE ON. 
          OKAY. 
          UM, SO YEAH, SO DO, UH, WE HAVE A MOTION FOR APPROVAL? I HAVE A MOTION TO APPROVE. 
          OKAY. 
          COMMISSIONER REYES MOTIONS TO APPROVE. 
          DO I HAVE A SECOND? I'LL SECOND THAT MOTION. 
          OKAY. 
          COMMISSIONER NAVARRO SECONDS. 
          SO EVERYONE VOTING IN FAVOR, PLEASE RAISE YOUR HAND. 
          OKAY. 
          SO IS COMMISSIONER WALSTON CRT, COMMISSIONER PENN, COMMISSIONER MAXWELL, GAINES, REYES, NAVARRO, PANANG, AND ION, UH, VOTING IN FAVOR AND, UH, COMMISSIONERS TRULY AND ORTIZ OF, UH, NOT VOTING IN FAVOR, SO, OH, YEAH, COMMISSIONER, TRULY. 
          AND ORTIZ, ARE YOU VOTING AGAINST OR ARE YOU ABSTAINING? YEAH, I, I'M AGAINST, UH, VOTING AGAINST. 
          OKAY, GOT IT. 
          SO I BELIEVE THAT IS, THAT, UM, PASSES RIGHT IN THE NUMBERS. 
          I GOT IT RIGHT. 
          OKAY. 
          SO, UH, ITEM NUMBER SEVEN PASSES. 
          THANK Y'ALL VERY MUCH FOR THE, UH, ROBUST, UH, DISCUSSIONS ABOUT, UH, THIS ITEM. 
          SO WE'LL MOVE 
          [9.  Staff briefing regarding Austin Water’s Emergency Management and Planning.  Presentation by Rick Beaman, Austin Water Emergency Management Division Manager,  Stephanie Sue, Austin Water Treatment Operations Manager, and Amy Petri, Austin Water  Interim Chief of Staff]
ON TO THE STAFF BRIEFINGS. 
          FIRST ONE WILL BE A STAFF BRIEFING REGARDING AUSTIN WATERS EMERGENCY MANAGEMENT AND PLANNING PRESENTATION WILL BE BY RICK BEMAN OF THE AUSTIN WATER EMERGENCY MANAGEMENT, UH, DIVISION MANAGER. 
          AND STEPHANIE SUE, WHO'S THE AUSTIN WATER TREATMENT OPERATIONS MANAGER. 
          AND AMY, UH, PETRI, THE, UH, AUSTIN WATER INTERIM CHIEF OF STAFF. 
          OKAY. 
          THANK YOU COMMISSIONERS. 
          UM, AND THANK YOU TO RICK, AMY, AND STEPHANIE FOR BEING HERE TO PRESENT TO YOU TONIGHT. 
          THIS, THIS IS A PRESENTATION THAT WE MADE TO THE COMMITTEE OF COUNCIL, THE CLIMATE WATER ENVIRONMENT, UH, AND PARKS COMMITTEE. 
          AND SO WE WANTED TO ALSO BRING IT TO THE COMMISSION SO THAT YOU WOULD HAVE THIS INFORMATION AS WELL. 
          SO, UM, THIS, WE MADE THIS PRESENTATION TO THE COMMITTEE, UH, THE WEEK OF THE BIG FREEZE . 
          AND SO WE HAD A LOT TO TALK ABOUT AS IT RELATED TO EMERGENCY MANAGEMENT AND PREPAREDNESS. 
          UH, BUT THIS IS SOMETHING THAT AUSTIN WATER FOCUSES ON, UH, DAY IN AND DAY OUT, UH, ALL, ALL YEAR LONG. 
          AND SO WE'RE GONNA TALK A LOT ABOUT OUR ALL HAZARDS APPROACH TO EMERGENCY, UM, PREPAREDNESS. 
          AND WITH THAT, I WILL GO AHEAD AND, AND TURN IT OVER TO RICK. 
          UH, THANK YOU, DIRECTOR. 
          THANK YOU COMMISSIONERS FOR HAVING US HERE TODAY. 
          THIS IS MY FIRST TIME, IT'S KIND OF EXCITING. 
          UH, MY NAME IS RICK BEAMAN. 
          I'M THE DIVISION MANAGER FOR AUSTIN WATERS EMERGENCY MANAGEMENT. 
          AND, UH, WE'RE GONNA TALK ABOUT A COUPLE THINGS TODAY, OR I'M GOING TO TALK ABOUT A COUPLE THINGS TODAY. 
          UH, THE FIRST ONE BEING AN ALL HAZARDOUS APPROACH TO EMERGENCY MANAGEMENT, AND THE SECOND ONE'S GOING TO BE OUR CONTINUOUS EMERGENCY MANAGEMENT PROCESS. 
          VICKI, I THINK YOU GOTTA GO TWO AHEAD. 
          ONE MORE. 
          THERE WE GO. 
          SO FIRST, WHEN I TALK ABOUT AN ALL HAZARDS APPROACH TO EMERGENCY MANAGEMENT, THAT'S EXACTLY WHAT IT SOUNDS LIKE. 
          UH, IT, THE, THE THING THAT'S GOING TO HURT US, UH, DOESN'T, AS DOESN'T CHANGE HOW WE'RE GOING TO RESPOND. 
          WE'RE GOING TO IMPLEMENT OUR, OUR, UH, IN OUR ICS STRUCTURE WHERE WE'RE, WE'RE MAKING DECISIONS, 
          [00:40:01]
OBJECTIVE BASED DECISIONS. 
          WE'RE GONNA HAVE OUR INCIDENT MANAGEMENT TEAM ACTIVATED, AND WE'RE GONNA WORK THROUGH THE PROCESS TO HANDLE WHATEVER IT IS, WHETHER IT'S HIGH WINDS, LOW TEMPS, HIGH TEMPS FLOODING, WATER LINE BREAKS, UH, PLANT UPSETS, WHATEVER THE CASE MAY BE, WE APPROACH IT ALL THE SAME, UH, AND WORK THROUGH THE PROCESS THE SAME WAY. 
          NEXT SLIDE, VICKY. 
          THE NEXT THING I WANNA TALK ABOUT IS OUR CONTINUOUS EMERGENCY MANAGEMENT. 
          SO EMERGENCY MANAGEMENT CONSISTS OF FOUR KIND OF MAIN PILLARS. 
          YOU HAVE MITIGATION, PLANNING AND PREPAREDNESS RESPONSE, AND THEN RECOVERY. 
          SO WE LIKE TO SPEND A LOT OF TIME IN MITIGATION. 
          WE WANT TO GET RID OF ALL THE THINGS THAT CAN HURT US OR AS MANY OF 'EM AS WE POSSIBLY CAN. 
          AND THAT CAN BE THROUGH TECHNOLOGY, THROUGH PROCESSES, THROUGH POLICY, WHATEVER WE CAN DO TO TAKE AWAY THE THINGS THAT COULD AFFECT AUSTIN WATER AND DELIVERING WATER OR WASTEWATER SERVICES TO OUR PUBLIC. 
          LOOK. 
          NEXT IS THE PLANNING AND PREPAREDNESS. 
          WE HAVE TO PLAN AND PREPARE FOR THE THINGS WE CAN'T MITIGATE. 
          AND, AND THAT COULD BE PLAN UPSETS, WHATEVER, WHATEVER THE CASE MAY BE. 
          THE THIRD PART IS THE RESPONSE. 
          THAT'S WHERE WE ACTUALLY GET INTO THE OBJECTIVE BASE ALL HAZARDS APPROACH, THE RESPONSE WHERE WE ACTIVATE OUR INCIDENT MANAGEMENT TEAM, WE OPEN OUR DEPARTMENT OPERATIONS CENTER, AND WE START MAKING DECISIONS AS A TEAM TO FIX WHATEVER THE PROBLEM IS. 
          AND THE LAST PART IS THE RECOVERY. 
          WHEN THAT'S JUST WHAT IT SOUNDS LIKE, WE GET BACK ON TRACK BACK TO OUR NORMAL STATE. 
          UM, AND WHEN I TALK ABOUT CONTINUOUS EMERGENCY MANAGEMENT, I WANT YOU TO THINK OF A VOLUME KNOB VERSUS AN ON AND OFF LIGHT SWITCH. 
          WE WANT OUR CONTINUOUS, WE WANT AN EMERGENCY MANAGEMENT ALWAYS RUNNING. 
          IT'S ALWAYS RUNNING, BUT MAYBE THE VOLUME'S VERY LOW WHEN EVERYTHING'S GOING GREAT. 
          AND THEN AS THINGS STOP GOING, GREAT, WE TURN THE VOLUME UP VERSUS A LIGHT SWITCH THAT'S ON AND OFF BECAUSE IT'S VERY HARD TO START AND STOP. 
          IT'S VERY EASY TO SPEED UP AND SLOW DOWN. 
          AND SO WHEN, WHEN YOU HEAR THE TERM CONTINUOUS EMERGENCY MANAGEMENT THROUGHOUT THIS, THAT'S WHAT WE'RE TALKING ABOUT. 
          BUT WE USE THINGS TO HELP WITH THIS CONTINUOUS, CONTINUOUS EMERGENCY MANAGEMENT. 
          AND ONE OF I TOUCHED ON EARLIER WAS TECHNOLOGY. 
          WE HAVE A PROGRAM, IT'S CALLED VOC, IT'S VIRTUAL EMERGENCY OPERATIONS CENTER INTERFACE. 
          IT'S A POWERFUL, A POWERFUL TOOL WE USE EVERY DAY. 
          UH, AGAIN, THAT VOLUME KNOB, WE GET OUR FOLKS IN THIS, IN, IN VOC EVERY DAY TO MAKE REPORTS TO JUST DESCRIBE THE HEALTH OF OUR SYSTEM, SO EVERYBODY THAT'S IN THE SYSTEM CAN SEE IT. 
          AUSTIN WATER WAS A PIONEER FOR VOC, BRINGING VOC TO THE CITY. 
          WE BROUGHT IT TO AUSTIN WATER ABOUT SIX YEARS AGO. 
          WE DEVELOPED IT. 
          WE, WE IMPROVED IT. 
          WE MADE IT, MADE IT WORK REALLY WELL FOR US DURING NORMAL OPERATIONS AND EMERGENCY OPERATIONS. 
          UM, AND IT WORKS SO WELL. 
          IT'S NOW ON A CITYWIDE CONTRACT. 
          UH, AUSTIN EMERGENCY MANAGEMENT IS BUILDING OUT THEIR VOC PLATFORM. 
          UH, WATERSHED PROTECTION IS BUILDING OUT THEIR VOC PLATFORM. 
          AUSTIN ENERGY ALREADY HAS THEIR, UH, VOC PLATFORM BUILT OUT. 
          SO WE WERE THE PIONEERS, SO I'M PRETTY PROUD OF THAT. 
          WE BROUGHT, BROUGHT SOMETHING TO THE CITY THAT'S A WONDERFUL TOOL THAT HELPS THIS CONTINUOUS EMERGENCY MANAGEMENT PROCESS WORK. 
          UH, THERE'S LOTS OF THINGS VOC CAN DO BESIDES JUST EMERGENCY MANAGEMENT. 
          WE KEEP OUR CONTINUITY OF OPERATION PLANNING IN IT. 
          WE, UH, KEEP PRE-EVENT CHECKLISTS. 
          SO IF WE SEE SOMETHING ON THE HORIZON THAT'S GOING TO AFFECT US, OR WE THINK IT'S GOING TO AFFECT US, WE CAN SEND OUT PRE-EVENT CHECKLISTS TO ALL OF OUR OPERATIONS FOLKS AND SAY, HEY, THIS IS OUT THERE. 
          LET'S START LOOKING. 
          DO YOU HAVE ENOUGH STAFFING? DO YOU HAVE ENOUGH SUPPLIES? DO YOU HAVE EVERYTHING YOU'RE GONNA NEED? SO IF IT DOES HAPPEN, WE'RE READY. 
          AND THAT'S THAT PLANNING AND PREPAREDNESS PIECE I TALKED ABOUT EARLIER. 
          NEXT SLIDE, VICKY. 
          IT ALSO HELPS US DO, UH, MANAGE OUR, OUR, UH, DRILLS AND EXERCISES. 
          WE, WE PRACTICE LIKE WE PLAY, SO WE USE VOC FOR OUR DRILLS AND EXERCISES. 
          WE GET IN THERE, ACTIVATE THE IMT, CREATE A SCENARIO, CREATE INJECTS AND WHATEVER, WHATEVER THE PROCESS IS. 
          OUR INCIDENT MANAGEMENT TEAM USES NOT ONLY THEIR SKILLS IN, UH, IN THE INCIDENT COMMAND SYSTEM, THEY ALSO USE THIS, THIS, UH, UH, SOFTWARE TOOL TO MANAGE THE PROCESS. 
          AGAIN, PRACTICE LIKE YOU PLAY, SO WHEN IT HAPPENS, YOU'RE READY AND YOU'RE NOT RELEARNING SOMETHING ALL OVER AGAIN. 
          UH, WE DO OUR LIFE SAFETY PLAN TRAINING IN THERE. 
          WE KEEP THAT IN THERE. 
          WE DO OUR, OUR, AGAIN, OUR ICS TRAINING TRACKING IN THERE. 
          AND AUSTIN WATERS, UH, GREAT IN, IN THE ICS REALM. 
          WE'RE ONE OF THE ONLY DEPARTMENTS IN THE CITY THAT REQUIRES ICS TRAINING FOR EVERY SINGLE EMPLOYEE, EVEN TEMPS 
          [00:45:01]
BY POLICY. 
          IF YOU WORK AT AUSTIN WATER, YOU WILL GET INCIDENT COMMAND SYSTEM TRAINING, SO YOU HAVE AN UNDERSTANDING OF THIS CONTINUOUS EMERGENCY MANAGEMENT PROCESS. 
          UH, NEXT SLIDE, VICKY. 
          SO I'VE TALKED ABOUT OUR INCIDENT MANAGEMENT TEAM A COUPLE TIMES NOW, AND I'VE MENTIONED THEM. 
          UH, OUR INCIDENT MANAGEMENT TEAM, WHEN WE'RE ACTIVATED FOR AN EMERGENCY, WE HAVE, UH, ENOUGH STAFF TO ABOUT 196 TRAINED STAFF THAT WORK IN ROTATING SHIFTS, UH, 12 HOURS EACH. 
          SO YOU WORK 12 HOURS ON, 12 HOURS OFF, AND THEN YOU HAVE 24 HOURS OFF, CORRECT, THAT YOU'RE ON FOR 12, YOU'RE OFF FOR 24. 
          AND WE DO THREE SHIFTS IN ROTATION. 
          UH, SO WE DON'T EXHAUST PEOPLE GET, UH, TOO, TOO BURNT OUT ON THE PROCESS. 
          IT'S, IT'S STILL EXHAUSTING RICK . 
          IT'S STILL EXHAUSTING THAT, THAT IS TRUE. 
          UM, BUT TO PREPARE THIS INCIDENT MANAGEMENT TEAM, WE ACTUALLY HAVE ONLINE TRAINING. 
          AND AUSTIN WATER'S VERY UNIQUE. 
          WE HAVE TWO, WHAT THEY CALL 4, 4 9 INSTRUCTORS. 
          WE ACTUALLY TEACH FEMA'S, UH, INCIDENT COMMANDS, UH, ICS 300 AND 400, WHICH IS YOUR, UH, ICS FOR EXPANDING INCIDENTS. 
          AND YOUR 400, WHICH IS YOUR KIND OF YOUR EXECUTIVE LEVEL, UM, INCIDENT COMMAND TRAINING. 
          AND SO WE ACTUALLY TEACH THOSE IN-HOUSE. 
          WE INVITE EVERYBODY FROM THE CITY AROUND THE REGION TO PARTICIPATE IN THOSE WITH US. 
          UH, WE HAVE A, A CLASS GOING ON NOW, AND WE'VE GOT, UH, TWO MORE, UH, IN THE NEXT TWO MONTHS. 
          UH, SO THOSE ARE GREAT THINGS THAT WE, THAT WE DO IN-HOUSE HERE FOR AUSTIN WATER. 
          I, I'D LIKE TO ENTER, I'M SORRY, RICK, TO, TO THROW YOU A CURVE BALL, BUT I'D LIKE TO INTERRUPT JUST FOR A MOMENT ON THAT, ON HOW VALUABLE IT IS TO HAVE IN-HOUSE TRAINERS. 
          A LOT OF THIS ICS TRAINING IS VERY FIRST RESPONDER FOCUSED, AS YOU MIGHT EXPECT A LOT OF IS, IT IS AROUND THE KIND OF EMERGENCIES THAT, UM, POLICE AND FIRE AND EMS ARE RESPONDING TO OUT IN THE WORLD. 
          SO HAVING TRAINERS THAT UNDERSTAND THE KINDS OF EMERGENCIES THAT WE FACE AS A WATER UTILITY IS INCREDIBLY VALUABLE. 
          UM, BECAUSE AS WE'RE TRAINING THESE SCENARIOS, THEY CAN HELP US UNDERSTAND HOW WE USE THE ICS FRAMEWORK EFFECTIVELY WITHIN A WATER UTILITY, BECAUSE THAT LOOKS DIFFERENT THAN IT DOES INSIDE AN EMS. UH, AND SO I JUST WANNA, UM, CO UH, CONGRATULATE RICK ON REALLY MAKING THOSE TRAININGS A POWERFUL TOOL FOR OUR STAFF TO BEGIN TO UNDERSTAND WHAT IT LOOKS LIKE WHEN WE'RE IN AN EMERGENCY. 
          THANK YOU, DIRECTOR. 
          ONE THING, ADDITIONALLY, WE DO THAT I DON'T THINK A LOT OF DEPARTMENTS LIKE AUSTIN WATER DO AS WE HAVE ON DUTY STAFF 24 7. 
          SO WE HAVE PRE-IDENTIFIED INDIVIDUALS THAT ARE ON DUTY 24 7, AND THEY BECOME THE INITIAL INCIDENT MANAGEMENT TEAM IF AN EMERGENCY HAPPENS. 
          SO THEY'RE THE FIRST ONES IN THE ROOM, AND THEN WE BRING ADDITIONAL STAFF IN TO SUPPLEMENT OR REPLACE THEM AS THE, THE INCIDENT OR EVENT DEVELOPS. 
          UM, AND THAT'S, THAT'S A, A GREAT THING WE HAVE, AND WE HAVE 'EM LISTED. 
          NVOC RIGHT AT THE TOP OF THE SITUATIONAL AWARENESS DASHBOARD IS RIGHT AT THE TOP OF THE PAGE. 
          IT'S EASY TO FIND THEM, UM, AND GET AHOLD OF THEM IF THERE'S SOMETHING HAPPENING IN THE SYSTEM THAT THAT MAKES IT UPSET. 
          NEXT SLIDE, RICKY. 
          SOME OF THE OTHER THINGS WE HAVE, WE DO TO BE OPERATIONAL READY AGAIN, THAT PREPARED, UH, PLAN AND PREPAREDNESS SECTION IS, IS IS OUR, UH, WATER TREATMENT PLANTS. 
          THEY MAINTAIN 235 MILLION GALLONS A DAY, NOT ONLY FOR OUR OPERATIONS, BUT FOR SYSTEM READINESS. 
          IN CASE, UH, A LARGE FIRE BREAKS OUT IN THE CITY, WE HAVE THE, THE WATER FLOW TO, TO SEND, SEND IT WHERE IT'S NEEDED. 
          UM, WE HAVE A, WHAT WE CALL A WATER POD, UH, POLICY OR SYSTEM. 
          SO IF WE BREAK A PIPE OR, OR ONE OF OUR PIPES BREAKS AND IT AFFECTS AN AREA, SUBDIVISION NEIGHBORHOOD, SOMETHING LIKE THAT, WE ACTUALLY HAVE BOTTLED WATER. 
          UH, WE KEEP IT WAREHOUSED. 
          UM, AND WE CAN DEPLOY THAT AND WE CAN CREATE A POD OR A POINT OF DISTRIBUTION IN PRETTY RAPID ORDER. 
          IT TAKES JUST A FEW HOURS TO GET, UH, POD UP AND RUNNING. 
          AND WE CAN THEN, THROUGH COMMUNICATION, LET THAT NEIGHBORHOOD KNOW, COME HERE, WHETHER IT'S A LOCAL CHURCH, SCHOOL, HOME DEPOT, WHEREVER YOU HAVE, CAN GET FOLKS IN AND OUT OF PRETTY EASILY, WE CAN SET THAT POT UP AND GIVE THEM WATER, UH, UNTIL WE CAN GET THEIR, THEIR REGULAR WATER BACK ONLINE. 
          IT'S A GREAT SYSTEM. 
          UM, WE HAVE ONE OF MY STAFF, ACTUALLY, THIS IS ALL HE DOES, THAT'S HE MAN MANAGES THIS, THIS POD, THIS WATER POTABLE WATER, UH, POTABLE WATER POD SYSTEM. 
          AND, UH, HE'S VERY GOOD AT IT. 
          AND WE'VE USED IT QUITE A FEW TIMES. 
          IT WORKS VERY WELL. 
          WE ALSO HAVE CONTRACTS, UH, LOCALLY. 
          SO IF WE RUN OUT OF THE WATER THAT WE HOUSE WAREHOUSE, WE 
          [00:50:01]
HAVE INSTANT DELIVERY CONTRACTS WHERE WE CAN REACH OUT TO OUR LOCAL VENDORS AND GET MORE WATER DELIVERED IF WE NEED IT. 
          UM, NEXT SLIDE, VICKY. 
          WE ALSO HAVE SOMETHING THAT I DON'T KNOW THAT A LOT OF WATER SYSTEMS HAVE. 
          WE HAVE TWO POTABLE WATER TANKERS THAT CAN GET WATER OUT INTO OUR SYSTEM. 
          ONE OF 'EM IS 1800 GALLONS, ONE OF 'EM IS 2,500 GALLONS. 
          AND THESE ARE ACTUALLY MAINTAINED EVERY SINGLE DAY. 
          THE WATER, UH, CHLORINE RESIDUALS, EVERYTHING'S CHECKED IN THEM. 
          UH, THE LAB SAMPLE, UH, LAB TAKES SAMPLES OF THE WATER THAT'S IN THESE TRUCKS EVERY DAY. 
          AND THEY KEEP, THEY'RE, THEY'RE READY ON A 24 HOUR, 365 BASIS FOR DEPLOYMENT OUT IN OUR SYSTEM IF WE NEED THEM. 
          IT'S A GREAT THING TO HAVE IN OUR SYSTEM. 
          UM, WE HAVE USED THEM SEVERAL TIMES IN THE PAST WHEN THINGS HAVE GONE AWRY AND THEY GO OUT IN THE PUBLIC, THEY'RE MARKED POTABLE DRINKING WATER. 
          PEOPLE CAN BRING JUGS BUCKETS, WHATEVER THEY WANT, FILL 'EM UP, SEND THEM ON THEIR WAY. 
          WE ALSO HAVE, UH, 60 NON-POTABLE WATER TOTES. 
          THESE ARE 250 GALLON TOTES. 
          WE SET 'EM ON PALLETS, AND THAT CAN BE USED FOR FLUSHING WATER, STUFF LIKE THAT. 
          AND WE CAN DEPLOY THOSE OUT IN THE SYSTEM. 
          WE HAVE 60 OF THOSE TOTES IN OUR WAREHOUSE READY TO GO AT ANY GIVEN TIME. 
          UH, I ALREADY TALKED ABOUT THE LOCAL VENDORS FOR THE, FOR THE WATER ON ONE MORE SLIDE, VICKI, THINGS WE DO FOR OUR STAFF. 
          SO THAT'S ALL THE KINDA THE STUFF WE DO, UH, FOR THAT PLANNING AND PREPAREDNESS FOR, FOR THOSE THAT WE, THAT WE SERVE INTERNALLY. 
          WE ALSO HAVE TO TAKE CARE OF OUR STAFF. 
          SO WE, UH, FOCUS ON MAKING SURE THEY HAVE PROPER PPE. 
          WE HAVE, UH, IF WE HAVE TO SHELTER STAFF IN PLACE AT, SAY, A WATER TREATMENT PLANT BECAUSE OF A FREEZE, THEY CAN'T DRIVE, WE CAN'T GET PEOPLE IN. 
          THOSE PEOPLE THAT ARE THERE, CAN'T LEAVE. 
          WE ACTUALLY HAVE HI, UH, HYGIENE KITS THAT WE CAN DEPLOY, UH, FROM THE SYSTEM BEDS, UH, COTS, NOT REAL BEDS. 
          THEY'RE COTS, SQUEAKY COTS, , UH, SLEEPING BAGS, UM, RES MEALS READY TO EAT. 
          SO WE HAVE EMERGENCY FOOD SUPPLIES, EMERGENCY WATER SUPPLIES FOR OUR STAFF, AND THAT'S SOME OF THE THINGS WE USE, WE DO JUST TO TAKE CARE OF OUR FOLKS WHILE THEY TAKE CARE OF EVERYBODY ELSE. 
          AND SO ALL OF THESE THINGS, UH, PLUS A LOT MORE, UH, ROLL INTO THAT ALL HAZARDS, EMERGENCY MANAGEMENT AND CONTINUOUS EMERGENCY MANAGEMENT PROCESS. 
          WITH THAT, I THINK I'M GONNA TURN OVER TO AMY. 
          THANKS. 
          HI, UM, I'M AMY PETRI. 
          I'M THE INTERIM CHIEF OF STAFF, AND, UH, I'M GONNA GIVE YOU AN OVERVIEW ABOUT OUR EMERGENCY COMMUNICATIONS AND, UM, AND HOW WE, UH, COMMUNICATE WITH THE PUBLIC, UH, DURING EVENTS THAT ARE OUTSIDE OF OUR CONTROL. 
          UM, THE KEY TO GOOD EMERGENCY COMMUNICATIONS IS TIMELY ACCURATE INFORMATION, WHICH IS, UM, SOMETIMES HAPPENING VERY RAPIDLY IN AN EMERGENCY SITUATION. 
          UM, I JOINED THE UTILITY NOW ALMOST SIX YEARS AGO, AND THE FIRST YEAR THAT I WAS HERE WAS WHEN WE HAD STORM, WINTER STORM URI. 
          UM, AND I THINK THAT, YOU KNOW, IT WAS, IT WAS MY FIRST TIME SERVING ON THE INCIDENT MANAGEMENT TEAM, BUT I THINK, YOU KNOW, THERE HAD BEEN, THERE HAD BEEN A, A FLOODING EVENT IN 2018, BUT WE HADN'T REALLY HAD A BIG EMERGENCY EVENT LIKE THAT. 
          AND WE'VE HAD SEVERAL SINCE, AND WE'VE HAD EXTREME WEATHER SINCE. 
          AND SO, UM, WHAT I WOULD SAY IS THAT AFTER EVERY ONE OF THESE INCIDENTS WE'VE LEARNED AND WE'VE GROWN, AND THE LEAPS AND BOUNDS WE'VE MADE IN OUR COMMUNICATIONS EFFORTS AROUND EMERGENCIES HAS JUST BEEN INCREDIBLE IN THE TIME, YOU KNOW, SINCE YURI. 
          UM, SO THE KEY TO HAVING THAT TIMELY, ACCURATE INFORMATION THAT WE CAN PUSH OUT TO THE PUBLIC IS PREPARING IN ADVANCE. 
          AND AS SHEA MENTIONED IN HER COMMENTS, A LOT OF TIMES WE KNOW THE TYPES OF EVENTS AND THE TYPES OF SITUATIONS THAT WE'RE GOING TO EXPERIENCE AS A UTILITY. 
          SO NEXT SLIDE, VICKI. 
          UM, SO MY TEAM SPENDS A LOT OF TIME, UH, LOOKING AT THE TYPES OF THINGS THAT WE COULD EXPERIENCE AS A UTILITY, BOIL WATER NOTICES, SANITARY SEWER OVERFLOWS, IF WE WERE TO EVER HAVE A DO NOT DRINK ADVISORY, WHAT THAT LOOKS LIKE AND WINTER PREPAREDNESS. 
          AND SO WE ARE LOOKING AT THE REGULATORY REQUIREMENTS FOR HOW WE NOTIFY OUR CUSTOMERS ABOUT THOSE TYPES OF EVENTS AND THE MANDATORY THINGS THAT WE HAVE TO, TO, TO SEND OUT TO THE COMMUNITY, AS WELL AS THE BEST PRACTICE TYPES OF ADVICE THAT WE CAN GIVE THE COMMUNITY ABOUT HOW TO RESPOND AND WHAT THEY NEED TO BE DOING. 
          WE PREPARE THAT CONTENT IN ADVANCE. 
          WE PREPARE IT IN MULTIPLE FORMATS SO THAT WE CAN PUSH IT OUT ON MANY PLATFORMS, BE IT OUR WEBSITE, I MEDIA RELEASE, A SOCIAL MEDIA POST A NOTIFICATION THROUGH 
          [00:55:01]
OUR CUSTOMER PORTAL. 
          THERE ARE LOTS OF WAYS NOW LOTS OF TOOLS THAT WE HAVE, BUT THE CONTENT HAS TO BE KIND OF ADJUSTED FOR THOSE DIFFERENT TOOLS AND PLATFORMS, AND THEY NEED TO BE IN MULTIPLE LANGUAGES. 
          AND SO EVERY YEAR WE REVIEW THOSE MATERIALS TO MAKE SURE THEY'RE CURRENT, THAT NOTHING HAS CHANGED. 
          WE MAKE SURE OUR TRANSLATIONS ARE IN PLACE. 
          AND SO ALL OF THE, THE BASE INFORMATION THAT WOULD HAPPEN IN AN EVENT IS READY TO GO AND WHAT THE TEAM CAN FOCUS ON IN AN EMERGENCY OR THE UNIQUE CIRCUMSTANCES WITH ANY PARTICULAR EVENT THAT'S HAPPENING IN THAT MOMENT. 
          UM, AND IT ALLOWS US TO BE MORE NIMBLE, SEND THINGS OUT MORE FREQUENTLY, LET PEOPLE KNOW WHAT'S HAPPENING. 
          UH, NEXT SLIDE, PLEASE. 
          WE'VE TAKEN THAT INFORMATION, UM, AND THAT PROCESS, AND WE'VE APPLIED THAT TO OUR DAY-TO-DAY OPERATIONS. 
          UM, AS RICK MENTIONED, SOMETIMES WE HAVE THINGS HAPPENING OUT IN THE FIELD ANY DAY OF THE WEEK, UM, THAT ARE CREATING SERVICE IMPACTS FOR OUR CUSTOMERS. 
          SO WE HAVE INFORMATION, WE, WE'VE, WE'VE BUILT OUT A LEAK IN OUTAGE MAP, UM, THAT WAS REALLY HELPFUL DURING ONE OF OUR BOIL WATER NOTICES, BUT WE USE IT NOW SO THAT CUSTOMERS CAN SEE WHERE THERE'S AN OUTAGE THAT'S AFFECTING THEM. 
          IF THERE'S A CREW ON SITE, WHAT THE EXPECTED REPAIR TIME IS, ALL OF THAT INFORMATION IS AVAILABLE. 
          WE HAVE, UM, WRITTEN NOTIFICATION OR, YOU KNOW, UH, PREPARED NOTIFICATIONS IN ADVANCE THAT WE CAN PUSH OUT THROUGH OUR PORTAL USING GEOFENCING SO THAT IT GOES TO THE CUSTOMERS THAT ARE IMPACTED AND HOPEFULLY GETS THAT INFORMATION TO THEM ABOUT WHAT'S HAPPENING AND, AND WHAT THE EXPECTED REPAIR TIME IS OR IF WE'RE SETTING UP A WATER DISTRIBUTION SITE, WHERE TO GO TO PICK UP WATER FOR THAT. 
          UM, AND THEN WE'RE ALSO COORDINATING WITH, UM, OUR, OUR CITY MANAGER'S OFFICE, OUR COUNCIL OFFICES, UM, OUR, UM, OUR, I WANNA KEEP CALLING THEM CPIO AND I'M TRYING TO TRAIN MY MOUTH TO SAY COMMUNI COMMUNICATIONS AND ENGAGEMENT TEAM, ACE. 
          UM, WE COMMUNICATE WITH THEM TOO, SO THAT WE CAN GET THIS OUT THROUGH THEIR NETWORKS, UM, THEY CAN RESPOND TO THEIR CONSTITUENTS AND GIVE THEM THE SAME INFORMATION AND WE CAN GET THE INFORMATION SPREAD MORE QUICKLY. 
          UM, WE ALSO PREPARE SCRIPTS FOR OUR CALL TAKERS, AND WE SEND THOSE OVER TO 3 1 1 AND TO OUR, UM, OUR CITY UTILITIES CALL TAKERS AND OUR OWN CALL TAKERS AT AUSTIN WATER SO THAT WE ALL ARE PLAYING OFF THE SAME PLAYBOOK. 
          WE HAVE THE SAME INFORMATION WHEN CUSTOMERS CALL IN, WE WE'RE ABLE TO PROVIDE THAT INFORMATION ON A DAY-TO-DAY BASIS. 
          NEXT SLIDE, PLEASE. 
          UM, AS RICK MENTIONED, UM, STAFFING AND HAVING PEOPLE TRAINED TO FULFILL THESE POSITIONS IS ALSO REALLY IMPORTANT. 
          WE CAN HAVE ALL THESE THINGS IN PLACE, BUT WE HAVE TO HAVE THE RIGHT PEOPLE WITH THE RIGHT TRAINING TO DELIVER IT. 
          UM, ONE OF THE THINGS THAT WE HAVE, UM, UM, UM, IMPROVED UPON AND AND LEARNED FROM SOME OF THESE EMERGENCY EVENTS IS, IS THAT WE HAVE TEAMS MOBILIZED ONSITE AT OUR, AT OUR OPERATIONS CENTER THAT ARE RESPONDING TO THE EVENT ITSELF AND TRYING TO GET OUR, OUR OPERATIONS BACK TO NORMAL. 
          BUT WE REALLY NEED A COMMUNICATIONS FOCUS TEAM ON SITE. 
          AND SO YES, WE HAVE PIO STAFF THERE, BUT WE'VE CREATED A DEPUTY INCIDENT COMMANDER ROLE, UM, THAT IS UNIQUE TO US. 
          AND, UM, AND THAT ROLE IS REALLY FOCUSED ON THE COMMUNICATIONS ASPECT, WHETHER IT BE TO OUR CUSTOMERS, UM, OUR KEY ACCOUNTS AND WHOLESALE CUSTOMERS. 
          UM, IT, IT ALL, IT'S ALSO OUR LIAISON TO OUR COUNCIL OFFICES AND OUR, AND OUR CITY MANAGER'S OFFICE. 
          SO OUR, OUR TECHNICAL STAFF CAN BE FOCUSED ON OPERATIONS AND GETTING THINGS RUNNING SMOOTHLY AGAIN, AND OUR COMMUNICATIONS TEAM CAN FOCUS ON COMMUNICATIONS. 
          SO BRINGING THAT DEPUTY INCIDENT COMMANDER ROLE WAS REALLY A GAME CHANGER IN TERMS OF THE FOCUS AT OUR, ON OUR, ON OUR OPERATIONS CENTER ACTIVATIONS TO, TO REALLY ADDRESS COMMUNICATIONS IN A QUICK, NIMBLE WAY. 
          UM, THERE ARE TIMES THAT, UM, THE, THE ENTIRE CITY IS ACTIVATED. 
          IF WE HAVE A COLD WEATHER EVENT, THERE'S USUALLY AN ACTIVATION ACROSS THE ENTIRE CITY. 
          AND SO THAT DEPUTY INCIDENT COMMANDER IS, IS INTERACTING WITH THE CITY SET CADENCE FOR MEDIA RELEASES AND PRESS CONFERENCES AND FREQUENT UPDATES. 
          AND WE'RE COORDINATED AS A CITY. 
          IF, IF WE ARE ACTIVATED FOR A WATER INCIDENT SOLELY ON OUR OWN, THEN WE ARE SETTING THE CADENCE FOR WHEN WE'RE SENDING OUT MEDIA RELEASES AND DOING PRESS CONFERENCES AND PUSHING OUT INFORMATION. 
          UM, AND SO WE HAVE PEOPLE TRAINED THAT CAN FULFILL THAT ROLE AND MAKE THOSE CALLS BASED ON HOW WE'RE ACTIVATED AND HOW WE'RE RUNNING AT ANY GIVEN TIME. 
          UH, NEXT SLIDE PLEASE. 
          AND SO, YOU KNOW, IT FEELS FUNNY TO BE TALKING ABOUT THIS ON A DAY THAT FEELS VERY SPRING-LIKE, UM, BUT, 
          [01:00:01]
UM, WE ALSO ARE TRYING TO HELP OUR COMMUNITY BE MORE PREPARED. 
          WE'RE PREPARED FOR EMERGENCIES, WE'RE READY TO GO. 
          UM, BUT THERE ARE THINGS THAT OUR COMMUNITY COMMUNITY CAN DO PARTICULARLY AROUND WINTER TIME IN TERMS OF, UM, YOU KNOW, PROTECTING THEIR, UM, PIPE INFRASTRUCTURE. 
          AND SO REALLY FROM ABOUT SEPTEMBER IS WHEN WE START TO HAVE COMMUNITY OUTREACH EVENTS THAT ARE REALLY FOCUSED AROUND WINTER PREPAREDNESS. 
          IT STARTS IN SEPTEMBER, WHICH IS USUALLY STILL REALLY HOT, SO IT'S KIND OF FUNNY. 
          BUT, YOU KNOW, BY DECEMBER WE'RE, WE'RE REALLY RAMPED UP AND WE'RE, WE'RE ENGAGED IN A LOT MORE COMMUNITY EVENTS. 
          OUR ADVERTISING ALL SHIFTS TO WINTER PREPAREDNESS TIPS. 
          OUR, ALL OF THE CONTENT ON OUR LANDING PAGE ON OUR WEBSITE IS THERE. 
          WE'RE REALLY TRYING TO HELP THE COMMUNITY BE PREPARED SO THAT IF WE'RE IN AN EMERGENCY SITUATION, HOPEFULLY IT, IT DOESN'T FEEL LIKE YURI FELT PEOPLE HAVE THINGS IN PLACE AND, AND THEY KNOW WHAT TO DO. 
          UM, AND SO, UM, IT, IT IS, IT IS AN, AN ALL HAZARDS APPROACH, BUT OUR WINTER, UM, OUR WINTER PREP IN PARTICULAR IS VERY COMMUNITY FOCUSED TO, TO HELP OUR COMMUNITY BE READY. 
          AND WITH THAT, I'M GONNA HAND IT OVER TO STEPHANIE SUE. 
          ALL RIGHT. 
          GOOD AFTERNOON COMMISSIONERS. 
          UM, MY NAME IS STEPHANIE SUE, AND I'M THE OPERATIONS MANAGER FOR THE WATER TREATMENT PLANTS AT AUSTIN WATER. 
          UM, AND BEFORE I JUMP INTO WINTER PREPAREDNESS, UM, I DID WANNA KIND OF REITERATE A COUPLE THINGS THAT, THAT RICK AND AMY HAVE MENTIONED, WHICH IS THAT WE DO, UH, DEFINITELY AN OPERATIONS TAKING ALL HAZARDS APPROACH TO EMERGENCY MANAGEMENT. 
          UM, SO WHILE WE'LL TALK ABOUT WINTER PREPAREDNESS TODAY, UM, YOU KNOW, WE, WE SORT OF ENCOMPASS, UH, THINGS LIKE, YOU KNOW, FLOOD CONDITIONS, UM, HEAT, YOU KNOW, EXTREME HEAT CONDITIONS, UM, UH, YOU KNOW, RAW WATER QUALITY ISSUES, UM, KIND OF THE GAMUT OF IT. 
          AND, AND WE'VE GOT, YOU KNOW, STANDARD OPERATING PROCEDURES WRITTEN FOR THOSE KINDS OF SITUATIONS TO GIVE GUIDANCE TO OUR STAFF ON HOW TO REACT WHEN THAT HAPPENS. 
          UM, RICK MENTIONED TABLETOP EXERCISES. 
          THOSE ARE REALLY GREAT, UM, OPPORTUNITIES FOR OUR STAFF TO EXPERIENCE KIND OF IN REAL TIME DIFFERENT HAZARDS AND KIND OF THINK ABOUT THEMSELVES, HOW, HOW THEY WOULD REACT IN THAT SITUATION. 
          WE'VE ALSO PARTNERED WITH A LOT OF OTHER CITY DEPARTMENTS, UM, LIKE, UM, FIRE DEPARTMENT, LCRA, UM, WATERSHED ON, ON SCENARIOS THAT, YOU KNOW, ALLOW OUR STAFF TO KIND OF PRACTICE HOW THEY WOULD REACT IN, IN, IN A LOWER STAKES, UM, CONDITIONS. 
          UM, VOC IS A REALLY IMPORTANT TOOL FOR US. 
          OUR, OUR STAFF IS ACCUSTOMED TO UPDATING STATUS ONCE PER SHIFT, AND SO IT'S USUALLY NORMAL, BUT IT'S, IT'S GREAT TO HAVE THE OPPORTUNITY TO HAVE THAT TOOL AVAILABLE TO THEM TO, TO SORT OF BE ABLE TO COMMUNICATE OUT, UM, WHAT'S GOING ON. 
          AND THEN THE OTHER THING YOU KNOW, IS, IS, UM, WE'VE, WE'VE GOT A LOT OF DASHBOARDS THAT WE USE. 
          SO WE, WE LEVERAGE A LOT OF DATA ON THE OPERATIONS SIDE, WHETHER IT BE CUSTOMER CALLS OR, YOU KNOW, TECHNICAL DATA ON, ON PROCESSES, ET CETERA. 
          AND SO, UH, WE HAVE A LOT OF DASHBOARDS AVAILABLE AT OUR F AT FINGERTIPS KIND OF AT ALL TIMES. 
          AND, UM, IN PAST EVENTS AND EVEN IN THE MOST RECENT EVENT IN JANUARY, THAT WAS REALLY HELPFUL TO BE ABLE TO PULL, PULL UP, YOU KNOW, WHAT DOES THE DISTRIBUTION SYSTEM HEALTH LOOK LIKE, AND, AND BE ABLE TO HAVE KIND OF A FINGER ON THE PULSE OF THAT. 
          UM, AND IT'S ALSO A HELPFUL TOOL JUST UNDER NORMAL CONDITIONS. 
          SO, UM, WITH ALL THAT SAID, I'M GONNA JUMP INTO WINTER PREPAREDNESS, WHICH DOES SEEM KIND OF FUNNY TO BE TALKING ABOUT RIGHT NOW. 
          BUT NEXT SLIDE PLEASE. 
          COLD FRONTS COMING IN THIS WEEKEND. 
          I KNOW IT'S GONNA BE 40 IN THE FORTIES. 
          UM, SO, UH, WE'LL START OFF WITH OUR, UH, CRITICAL WATER AND WASTEWATER TREATMENT PLANTS. 
          UM, AS, AS AMY MENTIONED, KIND OF AS, AS SUMMER'S ENDING, AUGUST, SEPTEMBER IS REALLY WHEN WE START, UM, PREPARING OUR, DOING OUR INSPECTIONS AND MAKING SURE THAT OUR INFRASTRUCTURE, UM, THAT IS EXPOSED TO THE ELEMENTS IS INSULATED. 
          YOU KNOW, MAKING SURE THAT OUR HEAT TRACING IS INTACT, UM, AND IF NOT MAKING REPAIRS AND, AND, AND, UM, MAKING SURE EVERYTHING IS, IS KIND OF IN WORKING CONDITION. 
          AND THAT PROCESS STARTS, UM, AND BASICALLY AT THE BEGINNING OF THE LAST QUARTER OF THE YEAR, UH, TO GIVE US ENOUGH TIME TO MAKE SURE THAT WE, WE COVER, UM, EVERYTHING THAT, THAT'S EXPOSED TO THE ELEMENTS, UM, AT BOTH OF OUR WATER AND WASTEWATER FACILITIES, OUR, UM, SOLIDS PROCESSES, OUR EQUIPMENT IS, IS EXPOSED TO THE ELEMENTS. 
          SO IT'S, UM, IMPORTANT JUST AS THE LIQUID PROCESS IS IMPORTANT. 
          IT'S ALSO IMPORTANT TO MAKE SURE THAT WE HAVE STRATEGIES IN PLACE TO MAKE SURE THAT OUR SOLIDS, UM, STORAGE IS, IS, UM, BEING MANAGED, UM, THOUGHTFULLY. 
          UM, DEFINITELY AT OUR WATER PLANTS, WE RELY ON SLEDGE HAULING OPERATIONS, SO TRUCK 18 WHEELER TRUCKS THAT COME AND HAUL KIND OF 24 7. 
          AND SO IN AN EVENT LIKE WE HAD IN JANUARY WHERE WE, UM, HAD REALLY ICY ROAD CONDITIONS FOR A COUPLE DAYS, IT WAS IMPORTANT TO MAKE SURE THAT THAT, YOU KNOW, WE HAD ENOUGH STORAGE ON SITE AND THAT OUR, UM, YOU KNOW, WE HAD TO SUSPEND IT FOR A COUPLE DAYS AS FAR AS THE HAULING WENT, BUT WE WERE FINE BECAUSE WE, WE HAD THOUGHT ABOUT THAT AHEAD OF TIME AND MADE SURE THAT, THAT WE HAD ENOUGH 
          [01:05:01]
STORAGE ON SITE. 
          UM, AFTER WINTER STORM URI, ONE OF THE THINGS THAT WE LEARNED FROM THAT, UM, AGAIN, AT, UM, AT OUR WATER PLANTS WAS, UM,  HAVING HEATERS, UM, INSTALLED AT OUR, UM, BASICALLY THE FACILITIES WHERE WE, UM, LOAD UP OUR, OUR TRUCKS, UM, ON, ON WITH SLUDGE. 
          UM, HAVING THOSE INSTALLED WAS IMPORTANT, AND WE'VE, SINCE YURI HAVE HAD THOSE INSTALLED AND THEY WORKED, THEY'VE, THEY'VE WORKED REALLY WELL IN THE LAST, UM, COUPLE EVENTS THAT WE'VE HAD. 
          UM, IDENTIFYING ALTERNATIVE ROUTES FOR, UM, CRITICAL CHEMICALS. 
          UM, IN AN EVENT LIKE WE HAD IN YURI, WHERE IT WAS SEVERAL DAYS, A VERY LONG TIME OF, OF, UM, ICY ROAD CONDITIONS, IT WAS IMPORTANT TO BE ABLE TO HAVE ALTERNATIVE ROUTES SO THAT WE COULD GET CHEMICALS IN AND CONTINUE OUR TREATMENT PROCESS. 
          UM, ANOTHER THING THAT THAT HAPPENED DURING YURI WAS, UH, JUST ON THE POWER RESILIENCY SIDE AT THE ULRICH WATER TREATMENT PLANT. 
          UM, WE HAD JUST STARTED A, A SUBSTATION PROJECT THAT, UM, THAT WOULD, UH, IMPROVE THE RELIABILITY AND RESILIENCY OF OUR, UM, OF OUR POWER SYSTEMS AT ULRICH. 
          UM, AND THAT, UM, ACTUALLY GOT COMPLETED, UH, LAST SUMMER. 
          UM, SO IT WAS TIE IN, TIED IN COMMISSIONED AND, AND HAS BEEN IN USE SINCE THEN. 
          UM, AND JUST ADDS JUST ANOTHER LAYER OF RELIABILITY ON, ON THE POWER SYSTEM, THE GEAR THAT WE HAD, UM, THAT THAT HAD TO, YOU KNOW, THAT WE HAD TO GET OUR ELECTRIC ELECTRICIANS IN TO GET GEARED UP AND, AND GO AND TIE THINGS OVER DURING YURI HAS, HAS BEEN DEMOLISHED AND IT'S NOW ALL NEW AND IN PLACE. 
          WE'VE GOT STATE-OF-THE-ART TECHNOLOGY, YOU KNOW, YOU DON'T HAVE TO PUT SOMEBODY IN A DANGEROUS, UH, SITUATION TO, TO MAKE ANY CHANGES. 
          IT'S, IT'S A LOT, IT'S A LOT EASIER TO DO, UM, FROM AN OPERATION STANDPOINT. 
          UM, AND THEN FINALLY ON THE FACILITY SIDE, WE'VE DONE A LOT OF COORDINATION WITH AUSTIN ENERGY. 
          UM, THEY'RE, THEY'RE IMPORTANT TO US, UM, ON THE POWER RESILIENCY SIDE OF THINGS. 
          SO COORDINATING WITH THEM THROUGH THROUGHOUT, UM, SUMMER AND FALL, UM, TO MAKE SURE THAT THEY GET IN TO DO IMPORTANT MAINTENANCE, UM, ON THEIR INFRASTRUCTURE, UH, HAS, HAS BEEN IMPORTANT. 
          SOMETHING THAT WE ARE NOW MORE THOUGHTFUL OF ON THEIR OPERATION SIDE BECAUSE IT, YOU KNOW, WE'RE ALL SORT OF COMPETING FOR, UM, OUR OWN MAINTENANCE ACTIVITIES, UM, AS, AS THINGS COOL DOWN. 
          AND SO COORDINATING WITH THEM AND MAKING SURE THAT THEY GET IN TO DO THEIR WORK HAS BEEN REALLY IMPORTANT. 
          NEXT SLIDE, PLEASE. 
          ON THE PIPELINE SIDE OF THINGS, UM, UH, WE DO A LOT OF, UM, EXCUSE ME, MONITORING LEAD TRENDS. 
          SO THIS IS WHERE, UM, OUR DASHBOARDS ARE HELPFUL TO KIND OF GET A HANDLE ON, UM, YOU KNOW, WHAT, WHAT IS WHAT, WHAT ARE, WHAT ARE, WHAT'S GOING ON WITH OUR PIPELINES, UM, HOW MANY, WHAT KIND OF CUSTOMER CALLS ARE WE DOING? WHAT ARE, WHAT ARE OUR FIELD CREWS WORKING ON? AND ESPECIALLY GOING INTO A, A WEATHER EVENT OR A WINTER EVENT, IT'S IMPORTANT TO, UM, TO HAVE A HANDLE ON THAT, YOU KNOW, TO MAKE SURE THAT YOU HAVE ENOUGH RESOURCES, STAFF AVAILABLE, SUPPLIES ON HAND, ET CETERA, AS YOU'RE GOING INTO AN EVENT. 
          UM, PRESSURE MONITORING POINTS IS A VERY IMPORTANT, UH, UH, PART FOR, TO ALLOW US TO HAVE AN EYE ON WHAT'S GOING ON IN THE DISTRIBUTION SYSTEM. 
          THAT WAS ANOTHER THING THAT, THAT WE LEARNED IN WINTER STORM URI, WAS THAT , OUR MONITORING POINTS WERE ACTUALLY, UM, NOT BURY, OR, OR THEY WERE, YEAH, THEY WERE ABOVE GROUND AND THEY WEREN'T WELL INSULATED. 
          WE HAD ISSUES WITH THEM FREEZING. 
          AND SO THAT, THAT DOESN'T HELP US TO KEEP A GREAT EYE ON WHAT'S GOING ON IN THE DISTRIBUTION SYSTEM. 
          AND SO SINCE, SINCE 2021, WE'VE, UM, SPENT SOME RESOURCES TO, UH, BURY THOSE, MAKE SURE THEY'RE INSULATED, AND MAKE SURE THAT THAT, THAT THEY'RE HEATED. 
          UM, AND WE HAVEN'T REALLY HAD ANY ISSUES WITH IT, UM, SINCE THAT'S HAPPENED, WHICH IS GREAT. 
          UM, RICK HAD MENTIONED SOME OF THE WATER TANKERS AND TOTES, MAKING SURE THAT THOSE ARE READY, UM, AHEAD OF WINTER SEASON IS IMPORTANT TO US. 
          AND THEN, UM, ALSO, UH, UM, ON THE, DEFINITELY ON THE WATER PIPELINE SIDE OF THINGS, UM, WE HAVE AN ESCALATION PROTOCOL IN PLACE, UH, AS IT RELATES TO COMMUNICATION INTERNALLY. 
          AND SO OUR FIELD CREWS, YOU KNOW, SOMETIMES ENCOUNTER NON-NORMAL CONDITIONS THAT WILL IMPACT LIKE THE TIME IT TAKES TO, TO COMPLETE A REPAIR OR IT MAY IMPACT, UM, TRAFFIC IN THE AREA, OR MORE CUSTOMERS MAY BE OUT OF WATER BECAUSE OF SOMETHING THAT, THAT THEY'VE RUN INTO. 
          AND SO WE HAVE AN ESCALATION PROCESS IN POINT AND, AND SORRY, IN, UM, IN, UH, IN PLACE THAT ALLOWS US TO STEP UP OUR COMMUNICATION INTERNALLY AND, AND THEN WE'LL ENGAGE WITH PPIO IF MORE COMMUNICATION EXTERNALLY NEEDS TO GO OUT. 
          SO THAT'S ALSO A GREAT WAY THAT WE'VE USED VOC TO KIND OF STEP UP THAT, THAT COMMUNICATION NEXT SLIDE. 
          AND THEN FINALLY ON OUR REMOTE FACILITIES, UM, FROM OUR REMOTE FACILITY STANDPOINT, OUR WATER PUMP STATIONS AND OUR LIFT STATIONS, WASTEWATER LIFT STATIONS THAT ARE SORT OF SPRINKLED THROUGHOUT THE CITY. 
          UM, THE, THE CHALLENGE THERE, UH, WE HAD A LOT OF CHALLENGES THERE WITH WINTER STORM MARA, WITH WHEN WE HAD POWER LOSS ISSUES. 
          AND, UM, AS YOU CAN IMAGINE, WHEN IT'S ICY AND YOU 
          [01:10:01]
LOSE POWER, IT'S HARD TO GET TO THOSE FACILITIES. 
          AND SO WE'VE, WE'VE, UM, UH, INVESTED A LOT, UH, SINCE MARA IN, UM, GENERAT GENERATORS. 
          AND SO WE, WE NOW HAVE 90 FIXED AND PORTABLE GENERATORS THAT ARE AVAILABLE TO US FOR OUR LIST STATIONS TO MAINTAIN OUR COLLECTION SYSTEM. 
          ON THE PUMP STATION SIDE OF THINGS, WE'VE GOT, UM, FIVE REMOTE, UH, SORRY, WE'VE GOT FIVE GENERATORS INSTALLED AT FIVE, UM, HIGH RISK, UH, PUMP STATIONS AND, UM, GENERATORS STAGED AT THREE CRITICAL PUMP STATIONS, ONE OF WHICH IS DAVIS LANE PUMP STATION, WHICH IS PRETTY CRITICAL TO OUR SOUTHWEST PRESSURE ZONE. 
          UH, WE'VE GOT DOCKING STATIONS, UM, INSTALLED, UH, AT SOME OF OUR PUMP STATIONS AND LIFT STATIONS THAT ARE MOST CRITICAL, AND THAT ALLOWS US TO BE ABLE TO BRING OUT A PORTABLE GENERATOR, A HOOK IN, AND, UM, GET THINGS BACK UP AND RUNNING. 
          UH, IF, IF WE LOSE POWER, UM, WE'VE GOT CONTROLLERS, UM, THAT ARE INSTALLED THAT ALLOW US TO REMOTELY, UM, MONITOR, UM, AND OPERATE OUR GENERATORS AS NEEDED. 
          AGAIN, YOU KNOW, IF WE HAVE ACCESS ISSUES, UM, OUR GENERATORS ARE FUELED, UH, WELL, WELL BEFORE THE WINTER SEASON. 
          AND THEN WE, WE DO LEVERAGE, UM, EXISTING GENERATOR CONTRACTS IF WE NEED TO SUPPLEMENT, UM, WHAT WE'VE GOT ON ON HAND. 
          UM, I, I DO WANNA REPORT, YOU KNOW, THAT, THAT WE HAD A FAIRLY NORMAL OPERATION THROUGH THE JANUARY FREEZE. 
          UM, AND, UM, YOU KNOW, UH, LUCKILY WE DIDN'T LOSE POWER TO OUR FAC TO ANY OF OUR FACILITIES. 
          AND, UM, I THINK FOR THE MOST PART, YOU KNOW, I, I ATTRIBUTE A LOT OF OUR SUCCESSES, ONE TO THE STAFF THAT, YOU KNOW, HAD TO KIND OF GET THROUGH THE, THE, THE IC ROAD CONDITIONS THEY HAD, A LOT OF THEM HAD TO SHELTER IN PLACE, UM, UH, AND, YOU KNOW, AND, YOU KNOW, THEY DID THAT FOR THEIR SAFETY, BUT ALSO TO MAKE SURE THAT THEY WERE AVAILABLE AND READY TO GO WHEN THEIR, WHEN THEIR SHIFTS STARTED. 
          BUT I ALSO ATTRIBUTE A LOT OF OUR SUCCESSES TO THE PREPARATION THAT WE DO, UM, YOU KNOW, OUR, OUR STANDARD OPERATING PROCEDURES AND REALLY JUST THE, THE KIND OF SYSTEMS THAT WE HAVE IN PLACE TO MAKE SURE THAT, THAT WE'RE, UM, WE'RE DOING EVERYTHING THAT WE NEED TO AHEAD OF TIME. 
          WE'RE, WE'RE FILLING OUT OUR CHECKLISTS AND, AND WE'RE KIND OF GETTING THROUGH ALL THAT, YOU KNOW, WELL BEFORE THE WINTER SEASON STARTS. 
          UM, AND YOU KNOW, THE FINAL THING I WANTED TO TO SAY IS THAT, YOU KNOW, NO TWO WINTER EVENTS HAVE REALLY BEEN THE SAME, UM, DEFINITELY SINCE YURI, UM, BUT YOU KNOW, AT AUSTIN WATER, AND DEFINITELY ON THE OPERATION SIDE, WE, WE'VE TAKEN EACH EVENT SERIOUSLY AND WE DO AN AFTER ACTION. 
          UM, AND WE'RE IN PROCESS OF DOING ONE RIGHT NOW FROM THE THE JANUARY EVENT JUST TO, YOU KNOW, TALK ABOUT WHAT WENT WELL, BUT ALSO TO, UM, YOU KNOW, TALK ABOUT WHAT WE'VE LEARNED AND USE THAT AS AN OPPORTUNITY TO UPDATE OUR PROCEDURES, AND THAT THAT REALLY IS IN LINE WITH OUR, UM, YOU KNOW, CONTINUOUS IMPROVEMENT THAT WE HAVE AT THE UTILITY. 
          SO, UH, WE'LL BE READY FOR THE NEXT ONE, . 
          THANK YOU. 
          WELL, STEPHANIE, AMY, RICK, THANK YOU VERY MUCH FOR THE PRESENTATIONS. 
          UM, COMMISSIONERS, DOES ANYONE HAVE ANY QUESTIONS? COMMISSIONER WILSON? I HAVE ONE. 
          OH, GO FOR IT. 
          COMMISSIONER TRI. 
          THANKS. 
          COMMISSIONER TRI. 
          UH, YEAH, THANK YOU. 
          ONLY, UM, IF I'M SWINGING BACK, WELL, LET ME PAUSE. 
          THANK YOU FOR THE PRESENTATIONS. 
          UM, IT'S, I FEEL LIKE, UM, AS A CITIZEN OF THE CITY, I'VE NOTED KIND OF THE EFFORTS SINCE YURI, AND SO REALLY COMMEND, UH, THE WORK DONE HERE, AND IT'S KIND OF COOL TO SEE YOU ALL LAY OUT HOW, HOW IT'S BEEN DONE. 
          SO THANK YOU. 
          UM, I ONLY WANTED TO ASK, UM, AS IT PERTAINS TO EMERGENCY COMMUNICATIONS, IF, UM, AND THIS MAY BE HAPPENING, I JUST DON'T KNOW, BUT, UM, WHEN THERE'S NOTICES OR INFORMATION, YOU KNOW, IF THERE'S A WAY THAT WE CAN, AS COMMISSIONERS, YOU KNOW, SHARE ON LINKEDIN, SHARE ON OUR FACEBOOK, LIKE ARE WE PART OF AND BROADER, I KNOW CITY OF AUSTIN, UM, I GET THE EMAILS AND ALL OF THAT PART OF, OF THOSE PLANS SO THAT WE CAN JUST HELP AMPLIFY PROUDLY, UM, WHAT AUSTIN WATER IS DOING. 
          THAT IS A GREAT IDEA. 
          WE HAVE NOT LEVERAGED YOU GUYS, AND I'M GONNA TAKE THAT AS AN INVITATION TO DO THAT. 
          SO WE WILL, WE WILL WORK THAT INTO OUR, OUR PROCESSES GOING FORWARD. 
          AWESOME. 
          THANKS, . 
          EXCEPT FOR THE COMMISSIONERS WHO DON'T HAVE SOCIAL MEDIA, RIGHT? , COMMISSIONER SENOFF. 
          UM, JUST TO ECHO, COMMISSIONER TRI, UM, I DEEPLY APPRECIATE THE COMMUNICATIONS, UM, FROM THE CITY AND AUSTIN WATER, ESPECIALLY DURING THIS PAST WINTER EVENT. 
          UM, I I WHY YOU WERE MENTIONING SOME OF THE DIFFERENT COMMUNICATION STREAMS. I WAS ACTUALLY PULLING UP, UM, THE FREEZING WEATHER TIPS FOR APARTMENT RESIDENTS I GOT ON THE 23RD LAST MONTH. 
          UM, AND AS A RENTER WHO HAS MORE OF AN INDIRECT RELATIONSHIP WITH AUSTIN WATER THAT PASSES THROUGH MY LANDLORD, I, YOU KNOW, GET THE BILL FOR THAT SEVERAL 
          [01:15:01]
MONTHS AFTER THE METER'S READ. 
          UM, I APPRECIATED THE REALLY INFORMATIVE REMINDERS OF HOW TO PREPARE MY HOME, UM, AHEAD OF BEING SNOWED IN FOR THE WEEKEND. 
          SO THANK YOU. 
          APPRECIATE THAT. 
          I APPRECIATE YOU MENTIONING THAT, BECAUSE THAT WAS A LESSON THAT WE HAD TO LEARN. 
          WE DON'T HAVE METERS FOR INDIVIDUAL, UH, RENTERS, RIGHT? AND SO WE'VE DEVELOPED A PARTNERSHIP WITH AUSTIN ENERGY, WHO DOES HAVE ELECTRICAL ACCOUNTS AND CAN SEPARATE AND SORT THOSE LISTS FOR US AND DISTRIBUTE THOSE MESSAGES FOR US IN ADVANCE. 
          AND SO THAT IS A LESSON THAT WE'VE LEARNED AND WE RELY HEAVILY ON, ON AUSTIN ENERGY TO, TO HIT SEND, BUT WE GIVE THEM ALL THE CONTENT THAT THEY CAN PLUG INTO THAT, UM, MESSAGE FOR YOU GUYS. 
          SO I'M GLAD IT WAS RECEIVED. 
          I THINK IT'S A WONDERFUL INNOVATION AND VERY MUCH APPRECIATED, AT LEAST BY ME. 
          UM, BUT, UH, I THINK YOU ANTICIPATED, UH, MY, MY FIRST QUESTION, I WOULD REALLY LOVE TO HEAR MORE FROM Y'ALL AROUND, UM, SOME OF THE, THE INTEGRATION OF EMERGENCY MANAGEMENT BETWEEN DIFFERENT C DEPARTMENTS. 
          I KNOW YOU MENTIONED, UM, THAT VOC WAS, UH, PILOTED AS A SOFTWARE HERE AT AUSTIN WATER. 
          THE CITY HAS SINCE ADOPTED IT ACROSS A NUMBER OF DIFFERENT DEPARTMENTS. 
          DOES THAT MEAN THAT, SAY FOR EXAMPLE, THE CITY DEPARTMENT OF TRANSPORTATION OR AUSTIN ENERGY, UM, CAN SEE MAYBE AN INTEGRATED DASHBOARD, UM, BASED OFF OF WHAT YOU CAN SEE ON VOC? OR COULD YOU JUST SHED A LITTLE BIT MORE LIGHT ABOUT HOW Y'ALL COORDINATE BETWEEN DIFFERENT CITY DEPARTMENTS DURING AN EMERGENCY? YEAH, SO AUSTIN EMERGENCY MANAGEMENT, FORMERLY HESO, IS BUILDING OUT THEIR INSTANCE OF VOC TO BE KIND OF THE, UM, THE REPOSITORY FOR ALL OF THE OTHER INFORMATION THAT PEOPLE ARE PUTTING IN, UH, TO THE OOC. 
          SO RIGHT NOW, UH, THE ADMINISTRATORS FOR LIKE AUSTIN WATER, I'M, I'M AN ADMINISTRATOR, UH, I CAN SEE ENERGY AND I CAN SEE, UH, AUSTIN, AUSTIN EMERGENCY MANAGEMENT. 
          UM, WATERSHED'S NOT BUILT OUT FAR ENOUGH YET FOR, FOR ME TO SEE IT, BUT YES, WE ARE INTEGRATING THE SYSTEM. 
          AUSTIN EMERGENCY MANAGEMENT WILL BE KIND OF THE, THE HUB. 
          AND THEN ALTHOUGH WE BROUGHT IT TO THE CITY, UH, WE'RE GOING TO FEED INTO THEIR HUB. 
          AND, AND, AND THERE THERE IS, UH, UH, BIDIRECTIONAL COMMUNICATION BETWEEN THE TWO INSTANCES. 
          WE DO MANAGE OUR INSTANCE OF VOC AND THEY MANAGE THEIRS, BUT THEY DO CONNECT. 
          DID THAT ANSWER YOUR QUESTION? AND WELL, AND I'M GONNA PIGGYBACK ON THAT, AND, AND YOU SHOULD CHIME IN TOO, BECAUSE I THINK IN AN ACTIVATION TOO, THERE'S A WHOLE PROCESS BUILT IN INTO HOW WE ARE, UM, HAVING SCHEDULED CALLS WHERE WE'RE ALL REPORTING OUT AND SHARING INFORMATION WITH EACH OTHER AND SETTING A CADENCE FOR COMMUNICATIONS TO SHARE THAT INFORMATION. 
          SO IN AN ACTIVATION, THERE IS A, THERE IS A, UM, WE HAVE STAFF ON SITE AT THE, AT THE CITY'S OPERATIONS CENTER, AS WELL AS OUR OWN OPERATIONS CENTER BEING ACTIVATED, AND WE'RE PROVIDING UPDATES AND A REGULAR CADENCE TO SET THE SCHEDULE FOR WHEN WE RELEASE CITYWIDE INFORMATION. 
          SO IT IS, IT IS VERY COORDINATED AND IT'S KIND OF BUILT INTO THAT ICS STRUCTURE, UM, THAT WE'RE ALL TRAINED NOW TO, TO, TO IMPLEMENT USE. 
          YES. 
          AND TO THAT, SO AS PART OF OUR INCIDENT MANAGEMENT TEAM, WE HAVE A POSITION CALLED, UH, EOC RESPONDERS. 
          SO WE HAVE A DEPARTMENT OPERATIONS CENTER. 
          THE CITY HAS AN EMERGENCY OPERATIONS CENTER THERE. 
          IT'S BIGGER, MORE, MORE STUFF. 
          UM, WE HAVE EOC RESPONDERS, SO AUSTIN WATER FOLKS, IT'S OUR ENGINEERING TEAM, AND THEY'RE, THEY'RE AWESOME AT THEIR JOB. 
          THEY'RE PART OF OUR INCIDENT MANAGEMENT TEAM, BUT THEY DEPLOY OVER TO THE EOC, AND THEY'RE OUR DIRECT LINK BACK TO OUR DOC. 
          SO OUR INCIDENT COMMAND, OUR INCIDENT MANAGEMENT TEAM IS HERE, THEY'RE OVER THERE, AND THAT'S OUR DIRECT LINK BACK AND FORTH. 
          THEY CAN PULL UP, UH, VOC, OUR VOC, THEY COULD PULL UP, UH, AUSTIN EMERGENCY MANAGEMENT'S VOC OR WEB EOC. 
          THEY'RE STILL KIND OF USING THAT. 
          UM, AND THEY CAN, THEY, THEY, THEY ARE THE, THE, THE KINGPIN, UH, AMONGST THE COORDINATION AND OUR ENG AND IT'S AUSTIN WATER ENGINEERS, AND THEY'RE, THEY'RE REALLY GOOD AT IT. 
          SO, YEAH, IT WORKS GREAT. 
          I'D LIKE TO PIGGYBACK ON THAT A LITTLE BIT TOO. 
          YOU KNOW, RICK TALKED ABOUT, WE HAVE ALMOST 200 STAFF THAT HAVE A DEFINED ROLE ON AUSTIN WATERS INCIDENT MANAGEMENT TEAM, AND THAT INCLUDES THE ENGINEERING STAFF THAT SERVE AS OUR EOC RESPONDERS. 
          AND ONE OF THE THINGS THAT WE'VE BEEN REALLY THOUGHTFUL ABOUT, UM, WE LEARNED THIS IN SOME EARLY ACTIVATIONS, THAT WHEN IT IS A WATER EMERGENCY, OUR WATER OPERATIONS STAFF NEED TO STAY FOCUSED ON THEIR WATER OPERATIONS JOBS. 
          AND SO WE NEED TO HAVE OUR INCIDENT MANAGEMENT TEAM FOLKS STAFFED WITH COMPETENT PROFESSIONALS IN THEIR ROLES THAT THEY'RE TRAINED FOR, BUT THAT THEY, WE ENABLE THOSE OPERATIONS STAFF TO STAY FOCUSED ON RESTORING THE SYSTEM. 
          AND SIMILARLY WITH THE ENGINEERS, FOR EXAMPLE, OUR ENGINEERING STAFF, WHAT THEY, A BIG PART OF THEIR 
          [01:20:01]
DAILY JOB IS PROJECT DELIVERY. 
          THEY ARE WORKING WITH ALL THE OTHER CITY DEPARTMENTS ALL THE TIME IN THEIR DAILY JOB. 
          AND SO PUTTING THEM IN THE EOC WHERE THAT VERY CLOSELY MIRRORS THE JOB THEY DO EVERY DAY MEANS THAT THEY HAVE THE SKILLS AND ABILITIES AND RELATIONSHIPS TO BE VERY EFFECTIVE AT THAT ROLE. 
          UM, SIMILARLY ON OUR PUB, UH, IN OUR, UM, OUR PUBLIC INFORMATION ROLES IN OUR IMT, THAT ROLE NEEDS TO BE VERY FOCUSED ON COMMUNICATIONS FOR AUSTIN WATER, AND AUSTIN WATER NEEDS TO BE SUPPORTING THE PUBLIC INFORMATION, THE JOINT INFORMATION SYSTEM MANAGED BY AUSTIN COMMU, UH, COMMUNICATIONS AND ENGAGEMENT, THE CITY JOINT INFORMATION SYSTEM. 
          WE HAVE LOTS OF COMMUNICATION PROFESSIONALS WITHIN AUSTIN WATER THAT AREN'T NECESSARILY IN OUR PUBLIC INFORMATION OFFICE. 
          AND SO THEY'RE THE ONES WE SEND TO THE JOINT INFORMATION SYSTEM. 
          SO WE'VE BEEN REALLY THOUGHTFUL AS WE'VE, AND THERE'S LOTS OF OTHER EXAMPLES, BUT WE'VE BEEN REALLY THOUGHTFUL AS WE'VE BUILT OUT THESE ROLES THAT THEY, THAT THEY ALIGN WITH PEOPLE'S SKILLS AND ABILITIES. 
          UM, BUT NONE OF US ARE EMERGENCY MANAGEMENT LIKE O OTHER THAN RICK AND HIS TEAM, NONE OF US ARE IN EMERGENCY MANAGEMENT TITLES, RIGHT? WE HAVE DAY JOBS, BUT WHEN WE ACTIVATE OUR INCIDENT MANAGEMENT TEAM, THAT IS, THEY A HUNDRED PERCENT FLIP TO THAT IS WHAT THEY DO. 
          AND WE'RE TRYING TO TRACK THEM INTO ROLES THAT WHERE THEY CAN BE HIGHLY EFFECTIVE AND USE THEIR SKILLS AND ABILITIES, UM, THAT WHAT FOR WHAT THEY DO FOR US ON A DAILY BASIS. 
          THANK YOU. 
          APPRECIATE THAT. 
          STEPHANIE. 
          I THINK YOU MENTIONED, UM, DURING YOUR REMARKS AROUND, UH, WINTER PREPAREDNESS, UM, THAT THE TEAM DOES, UH, AN AFTER ACTION REVIEW, DID WHAT WE PLAN GO WELL, WHAT WORKED, WHAT DIDN'T? UM, COULD YOU SHARE A LITTLE BIT MORE ABOUT WHAT THAT PROCESS LOOKS LIKE IN PRACTICE AND HOW IT INFORMS FUTURE ACTION? IS THERE A CHECKLIST THAT YOU GO THROUGH? UM, ARE THERE RECOMMENDATIONS THAT FORMALLY COME OUT OF IT THAT YOU ANSWERED PRESENT TO LEADERSHIP? UM, CAN YOU JUST SHARE A LITTLE BIT MORE? YEAH, AND I, I MEAN, RICK MAY WANNA CHIME IN AS WELL, BUT, UM, I KNOW FROM ON THE OPERATIONS SIDE, A LOT OF IT IS, UH, IS KIND OF VISITING, YOU KNOW, WHAT WENT WELL AND WHAT, WHAT, YOU KNOW, WHAT CAME UP IN, IN THE MIDDLE OF IT AND, YOU KNOW, HOW DO WE, HOW DO WE DO BETTER KIND OF THING. 
          AND SO I THINK RICK HAS KIND OF A SET OF QUESTIONS THAT YOU ASK KIND OF ALL OF AUSTIN WATER. 
          UM, AND WE GET A LITTLE BIT MORE INTO THE WEEDS, I THINK, ON THE OPERATIONS SIDE OF THINGS. 
          BUT THE OUTCOME ON OPS SIDE IS, IS REALLY TO, TO GO BACK TO OUR, OUR, OUR SOPS AND MAKE SURE THAT, YOU KNOW, OUR CHECKLISTS ARE UPDATED WITH ALL THE THINGS MAYBE THAT WE MISSED A, A THING OR WE, WE, YOU KNOW, NOW WE HAVE A NEW CHEMICAL FEED SYSTEM THAT WE NOW HAVE TO THINK ABOUT THAT THAT, THAT WE DIDN'T A YEAR AGO KIND OF THING. 
          SO I, IT'S A, A LOT OF IT IS, UM, FOR US, YOU KNOW, ON, ON THE, THE DOCUMENTS THAT WE FOLLOW, IT'S, IT'S UPDATING CHECKLISTS AND STANDARD OPERATING PROCEDURES. 
          YES. 
          AND WE'LL, THE, THE EMERGENCY MANAGEMENT TEAM HANDLES, UH, THE MAJORITY OF THE AFTER ACTION REVIEWS FOR AUSTIN WATER, UNLESS IT'S A VERY OPERATION SPECIFIC WHERE WE NEED THEIR KNOWLEDGE, SKILL, AND ABILITY TO, TO FIGURE OUT KIND OF WHAT DRILLED DOWN INTO WHAT HAPPENED. 
          UM, BUT WE ASK THREE BIG QUESTIONS, WHAT WE'RE, RIGHT, WHERE CAN WE APPROVE AND DID ANYTHING UNSAFE HAPPEN? THOSE ARE WHERE WE WANT TO FOCUS OUR, OUR EFFORTS, UH, ON THE THINGS THAT WE DID, RIGHT? WE WANNA REPEAT THOSE, THE THINGS THAT WE NEED TO IMPROVE ON. 
          WE WANT TO BUILD PROCESSES BACK TO THE MITIGATION AND, AND FIX THOSE. 
          AND THEN WE ABSOLUTELY NEVER WANNA REPEAT ANYTHING THAT WAS UNSAFE, UH, AND, AND STOP IT FROM HAPPENING, HAPPENING AGAIN. 
          SO THE WAY I GO ABOUT CREATING THESE AFTER ACTION REVIEWS IS I THROW A WIDE NET. 
          THE FIRST THING I DO IS BLAST EVERYBODY THAT WAS PART OF THE PROCESS, OPERATIONS, COMMUNICATIONS, EVERYBODY. 
          I THROW A BIG WIDE NET. 
          I SAID, THIS IS WHAT I WANT TO KNOW. 
          SEND ME YOUR INFORMATION. 
          AND, AND IT ALL COMES BACK TO EITHER MYSELF OR ONE OF MY TEAM. 
          AND, AND THEN WE DO THE, THE FIRST FILTER. 
          WE FIND STUFF THAT'S DUPLICATED, AND THEN WE, WE FIND THE AREAS WHERE WE REALLY NEED TO DRILL DOWN, YES, WE'VE GOT THESE THINGS THAT WENT GREAT. 
          WE, HERE ARE THE, HERE ARE THE AREAS WHERE, WHERE SEVERAL GROUPS SAID WE NEED IMPROVEMENT. 
          AND THEN WE GO BACK OUT, UH, UH, MORE TARGETED TALK TO US ABOUT THIS THING. 
          WHY DID, WHY WAS THIS A PROBLEM? HOW CAN WE FIX IT? WHAT ARE YOUR RECOMMENDATIONS? THEN WE GO THROUGH ALL OF THAT, AND WE ACTUALLY CREATE A SET OF RECOMMENDATIONS OR, UH, RECOMMENDED ACTIONS FOR IMPROVEMENT. 
          WE SUBMIT ALL OF THAT TO OUR EXECUTIVE TEAM. 
          ONCE IT'S ALL HASHED OUT, THEY GO THROUGH IT, EITHER AGREE OR DON'T AGREE, GIVE IT BACK TO US, AND THEN WE ACTUALLY PUT IT IN OUR SHAREPOINT DASHBOARD AND TRACK IT THROUGH COMPLETION. 
          UM, SO WE HAVE AFTER ACTION REVIEWS GOING ALL THE 
          [01:25:01]
WAY BACK IN SHAREPOINT TO 20, THE 2018 FLOOD. 
          BEFORE THAT, THEY WERE ALL DONE ON PAPER. 
          UM, BUT WE ACTUALLY TRACK, UM, WHERE WE'RE AT IN, IN EACH OF THOSE RECOMMENDATIONS TO, TO ENSURE OR TO CLOSE THE LOOP ON THOSE. 
          UM, SO IT'S A, IT'S AN INVOLVED PROCESS. 
          IT, IT DOES TAKE SEVERAL MONTHS TO COMPLETE A, A GOOD AFTER ACTION REVIEW, BUT AT THE END, WE DO HAVE A SOLID SET OF RECOMMENDED IMPROVEMENTS, AND WE HAVE A PATH TO GET THOSE DONE. 
          QUICK FOLLOW UP QUESTION. 
          SO YOU, YOU MENTIONED SORT OF THE THREE BIG BUCKETS, UM, AROUND WHICH YOU, YOU CAST THE NET, WHAT WORKED, WHAT NEEDS IMPROVEMENT? WHAT WAS UNSAFE UNDER THAT SCHEME? UM, DO Y'ALL STILL ENCOUNTER THINGS THAT WERE UNEXPECTED AND WHERE DO THOSE FIT IN, UM, TO THE AFTER ACTION REVIEW? ALMOST , ANYTHING THAT'S UNEXPECTED USUALLY FALLS INTO THE, WHAT WE DIDN'T DO WEALTH  SECTION BECAUSE IT WAS UNEXPECTED. 
          WE, WE DIDN'T, DIDN'T SEE IT COMING. 
          WE HADN'T PREPARED FOR IT. 
          UM, AND THAT'S WHERE THOSE USUALLY, UH, COME TO THE SURFACE. 
          UM, LUCKILY WE, WE DON'T SEE A LOT IN THE THIRD BUCKET, THE UNSAFE BUCKET. 
          THINK, KNOCK ON WOOD, WE'RE GONNA KEEP THAT UP. 
          UM, BUT THOSE, THOSE KIND OF THINGS USUALLY COME TO THE SURFACE, UH, IN THE, UH, AREAS WHERE WE'RE, WHERE WE CAN IMPROVE. 
          UH, I, I THINK THAT'S THE BEST ANSWER FOR THAT QUESTION. 
          THANK YOU. 
          UM, AND MY LAST QUESTION, UM, FULL PANEL CAN WEIGH IN, BUT, UH, THINKING ABOUT, AMY, YOU MENTIONED DURING THE COMMUNICATIONS PIECE, UM, YOU KNOW, WHEN Y'ALL ARE THINKING ABOUT THE MESSAGING TO DEVELOP FOR THE PUBLIC, YOU SORT OF GAVE THE EXAMPLES OF BOIL WATER NOTICES, SANITARY SEWER OVERFLOW, DO NOT DRINK ADVISORIES, WINTER PREPAREDNESS. 
          UM, AND I, I THINK ABOUT ALSO, I MEAN, WE LIVE IN TEXAS, THE INTERNATIONAL EMERGENCY MANAGERS ASSOCIATION SORT OF DISASTER INDEX. 
          YOU KNOW, YOU CAN LOOK AT ALL OF THE POTENTIAL DISASTERS THAT COULD HAPPEN IN TEXAS AND ALL, BUT TO APPLY TO US, WE DON'T GET GLACIAL EVENTS, WE DON'T GET VOLCANOES, EVEN THOUGH THERE IS A DORMANT VOLCANO SOMEWHERE. 
          I'VE BEEN TOLD  FUN TRIVIA EFFECT. 
          FOR THOSE OF YOU LISTENING THIS EVENING, UM, AS Y'ALL ARE THINKING ABOUT YOUR PLANS AND YOUR COMMUNICATIONS TO THE PUBLIC, YOU KNOW, I, I THINK RIGHTFULLY WINTER PREPAREDNESS, JUST GIVEN THE HISTORY OF THE PAST FEW YEARS, RISES TO THE TOP OF MIND FOR MOST RESIDENTS HERE IN THE CITY. 
          IS THERE A TYPE OF EMERGENCY, UM, OR DISASTER THAT YOU WISH THE GENERAL PUBLIC WOULD PAY MORE ATTENTION TO OR WOULD BE MORE PREPARED FOR THAT WE MIGHT NOT NECESSARILY BE THINKING OF? UM, IN THE SAME WAY AS A REPEAT OF WINTER STORM URI? I'VE GOT SOMETHING. 
          SO, AGAIN, GOING BACK TO THAT ALL HAZARDS APPROACH, UH, I WOULD LOVE FOR OUR, OUR, OUR CITIZENRY TO PREPARE THEMSELVES FOR ANYTHING FOR UP TO 72 HOURS. 
          PUT SOME CASES OF WATER IN THE CLOSET, PUT SOME EMERGENCY FOOD SUPPLIES IN THE CLOSET, HAVE A A A, A BATTER, UH, A RADIO THAT YOU CAN CRANK IT DOESN'T NEED BATTERIES, UH, HAVE, YOU KNOW, HAVE A WAY TO CHARGE ANY OF YOUR DEVICES. 
          IF YOU HAVE A, A, SOME TYPE OF MEDICAL NEED THAT REQUIRES A A A A DEVICE, UM, GET YOURSELF, UH, THERE, YOU CAN REACH OUT TO AUSTIN PUBLIC HEALTH, YOU CAN REACH OUT TO AUSTIN EMS. THEY HAVE LISTS WHERE YOU CAN GET YOUR NAME ON THE LIST SO THEY KNOW YOU'RE OUT THERE. 
          IF WE HAVE A CATASTROPHIC EVENT, YOU KNOW, A WILDFIRE THAT TAKES DOWN A BUNCH OF POWER LINES, UM, THINGS LIKE THAT, YOU, THEY KNOW YOU'RE, YOU'RE OUT THERE. 
          YOU MAY NEED A, A SMALL PORTABLE GENERATOR OR WHATEVER THE CASE MAY BE. 
          UM, SO THAT WOULD BE MY MESSAGING OUT TO EVERYBODY FOR EVERYBODY. 
          PREPARE YOURSELVES FOR UP TO 72 HOURS. 
          JUST PUT A LITTLE BIT OF THOUGHT IN IT. 
          AND IT'S THAT ALL HAZARDS APPROACH. 
          IT DOESN'T MATTER WHAT'S COMING. 
          YOU'RE PREPARED, YOU'RE PREPARED TO TAKE CARE OF YOU AND YOUR FAMILY FOR UP TO 72 HOURS. 
          I DIDN'T WANNA TAKE CARE, SORRY, BUT, BUT I, BUT I, I WOULD ALSO SAY THAT AUSTIN EMERGENCY MANAGEMENT HAS EMERGENCY PREPAREDNESS KIT LISTS ONLINE, UM, THAT THEY'VE PUT TOGETHER AS WE'VE EXPERIENCED ALL OF THESE EMERGENCIES. 
          AND THEY, THEY SHARE THIS INFORMATION AT A LOT OF EMERGENCY PREPAREDNESS POPUP EVENTS THAT THEY DO THROUGHOUT THE COMMUNITY THROUGHOUT THE YEAR. 
          THEY FOCUS ON DIFFERENT THINGS, YOU KNOW, DIFFERENT SEASONAL THREATS THAT MIGHT, YOU KNOW, SURFACE. 
          UM, BUT IT'S, IT'S A GREAT RESOURCE. 
          I HAVE COMPLETELY BUILT OUT MY EMERGENCY KIT AT HOME BECAUSE ONE THING I WOULD, YOU KNOW, ONE THING AGAIN THAT WE'VE LEARNED, UM, DURING SOME OF THESE EVENTS, LIKE MY TEAM HAD NO POWER, UM, FOR DAYS AT HOME AND THE STREETS WERE ICY. 
          WE HAD TO, UM, KEEP OUR LAPTOPS CHARGED SO THAT WE COULD REPORT VIRTUALLY TO OUR DOC IF WE COULDN'T GET THERE PHYSICALLY. 
          AND SO WE'VE INVESTED IN, UM, BACKUP POWER PACKS THAT WE HAVE, LIKE REMINDERS TO OUR TEAM, 
          [01:30:01]
MAKE SURE THAT YOUR STUFF IS CHARGED, COLD WEATHER'S COMING IN. 
          IF WE LOSE POWER AND WE ACTIVATE, YOU ARE EXPECTED TO BE ABLE TO PLUG INTO YOUR LAPTOP THAT'S GONNA KEEP IT RUNNING FOR YOUR 12 HOUR SHIFT, AND YOU'LL BE ABLE TO, YOU KNOW, SUPPORT THE DOCK. 
          AND SO, YOU KNOW, EVERYBODY SHOULD DO THAT. 
          IT'S A VERY EMPOWERING FEELING ACTUALLY TO HAVE YOUR, UM, EMERGENCY KIT ALL BUILT OUT AT HOME. 
          YOU FEEL LIKE YOU'RE READY FOR ANYTHING. 
          AND I'M A SUBURB GIRL THAT DOESN'T KNOW HOW TO LIKE, BUILD A FIRE FROM SCRATCH. 
          SO I, I FEEL PREPARED, SO YOU CAN DO IT. 
          YEAH. 
          THANK YOU. 
          THAT'S IT FOR ME. 
          SO I LOVE THE THOUGHT OF ROLE PLAYING AND EXERCISES WITH THE STAFF, AND I WAS GONNA SAY PIGGYBACK OFF OF COMMISSIONERS WILSON CRAW, AND I THOUGHT, WHERE DOES THAT WORD PIGGYBACK COME FROM? BUT ANYWAYS, NO, BUT I REALLY LIKE THE THOUGHT OF ROLE PLAYING AND EVERYTHING SO EVERYONE KNOWS, YOU KNOW, A A PIPE BURST WINTER. 
          SO I DON'T MEAN TO PUT YOU ON THE SPOT, BUT ARE THERE SOME STRANGE THINGS THAT YOU PREPARE FOR IN THESE EXERCISES THAT YOU CAN REVEAL TO US THAT, YOU KNOW, IT'S JUST OFF THE CUFF. 
          LIKE, LIKE, NOT LIKE, UH, WHAT WE THINK OF AS EMERGENCY, BUT YOU KNOW, SOMETHING THAT Y'ALL KIND OF ROLE PLAY FOR? YEAH, I MEAN, SOME OF THE ONES THAT WE'VE ACTUALLY DONE HAVE, HAVE TO DO WITH WILDFIRE, WHICH I MEAN, I GUESS IS MORE, YOU KNOW, APPLICABLE IN, IN THIS, THIS, THIS, YOU KNOW, WORLD. 
          BUT, UM, NOT SOMETHING THAT NECESSARILY WE HAD THOUGHT ABOUT A LOT OF BEFORE. 
          WE KIND OF EMBARKED ON, ON THE EXERCISE AND ALSO DEVELOPING OUR, OUR STANDARD OPERATING PROCEDURES. 
          UM, AND ANOTHER GOOD EXAMPLE IS LIKE, WHAT IF WE HAD AN OIL SPILL ON THE LAKE, YOU KNOW, AND, AND WHAT WOULD WE DO TO STILL PRODUCE WATER AND, UM, GET THE COMMUNICATION OUT THERE AND WHO WOULD WE COORDINATE WITH? THAT'S WHERE WE, WE COORDINATED WITH LCRA AND WATERSHED ON, ON WHAT WE WOULD DO IN THAT SITUATION. 
          UM, THOSE ARE KIND OF THE TWO, I MEAN, WE, WE'VE DONE OTHERS ON, YOU KNOW, A FLOOD SITUATION. 
          UM, YOU KNOW, WHAT IF WE, WE THE OTHER SOURCE WATER QUALITY ISSUES? I KNOW WE DID ONE, UM, RECENTLY, NOT TOO, LIKE LAST YEAR ON LONGHORN DAM. 
          YOU KNOW WHAT, WHAT IF WE WITH LONGHORN DAM, WE DID ONE WITH A FAILURE OF A CONTROL ROOM. 
          YEAH. 
          CYBERSECURITY. 
          OH YEAH, THAT'S RIGHT. 
          OH, THAT'S WONDERFUL. 
          . 
          YEAH. 
          I LOVE TO LOVE TO HEAR THAT. 
          I LOVE THOSE LOOK WEIRD. 
          WELL, THE, UH, RICK MADE A PASSING COMMENT TO THE INJECTS, UM, AND WHAT THAT MEANS IS IN THE MIDDLE OF THE EXERCISE, THE EMERGENCY MANAGEMENT TEAM WILL SUDDENLY THROW A CURVE BALL. 
          SO ON THE WILDFIRE ONE THAT WE DID AT ULRICH WATER TREATMENT PLAN, IF I REMEMBER RIGHT, I THINK THERE WERE TWO. 
          ONE WAS THE RADIOS DIDN'T COMMUN COMMUNICATE WITH EACH OTHER. 
          AND THE OTHER ONE WAS, UM, WE SUDDENLY FOUND OUT THAT, UH, WE HAD A PERSON DOWN AT THE LOW SERVICE PUMP STATION, WHICH IS WHERE THE FIRE WAS. 
          AND, AND JUST TO, I JUST WANNA MAKE SURE EVERYONE KNOWS THIS WAS AN EXERCISE, THIS DID NOT REALLY HAPPEN . 
          UM, BUT, UH, AND THOSE INJECTS REALLY MAKE IT REAL FOR FOLKS. 
          AND I THINK REALLY TEST OUR, UH, 'CAUSE SUDDENLY, I MEAN, YOU KNOW, YOU'RE GOING INTO AN EXERCISE, BUT YOU KNOW, ONCE THESE INJECTS START COMING IN, LIKE, LIKE THIS IS FOR REAL. 
          AND LIKE RICK SAID, WE, WE PRACTICE HOW WE PLAY. 
          YEP. 
          THAT'S GREAT. 
          YEAH. 
          AND AGAIN, THANK Y'ALL VERY MUCH FOR THE, IN VERY INFORMATIVE PRESENTATIONS AND, UM, I THINK NO MORE QUESTIONS FOR ANYONE. 
          ALRIGHT, THANK Y'ALL VERY MUCH. 
          THANK YOU. 
          SO NOW WE'LL MOVE ON TO 
          [10.  Staff briefing regarding highlights of Austin Water’s 2025 Q4 report on Water  Management Strategy Implementation. Presentation by Kevin Kluge, Austin Water  Conservation Division Manager]
THE STAFF BRIEFING REGARDING THE HIGHLIGHTS OF THE AUSTIN WATERS 2025 Q4 REPORT ON WATER MANAGEMENT STRATEGY IMPLEMENTATION, PRESENTED BY KEVIN KLUGE, THE AUSTIN WATER CONSERVATION VISION MANAGER. 
          THANK YOU. 
          THIS, UH, UM, KEVIN, THIS IS A GOOD TIME TO ROLL OUT THE SHORTER PRESENTATION  . 
          SO WE, UM, YOU ALL HA AS YOU ALL KNOW, UH, THESE WATER MANAGEMENT STRATEGY IMPLEMENTATION REPORTS, WE'VE BEEN REPORTING QUARTERLY. 
          UH, AND THIS IS A, A FIRST OF ITS KIND REPORT. 
          UH, WE BUILT IT, UH, FROM SCRATCH. 
          WE SOUGHT YOUR, YOUR INPUT AND YOUR FEEDBACK, WHICH WAS VERY HELPFUL. 
          AND AS WE, UH, CLOSE OUT THE YEAR, WE ARE REALIZING THAT, UM, THERE'S A, IT'S, WE, YOU HAVE STILL HAVE THE COMPLETE REPORT AND IF YOU HAVE ANY QUESTIONS ON THAT, WE ARE HAPPY TO ANSWER THOSE. 
          BUT WHAT WE WOULD LIKE TO SHIFT INTO IS A HIGHER LEVEL REPORT ON THE, ON THE HIGH POINTS THAT, UM, THAT HAVE HAPPENED IN THE LAST QUARTER AND WHAT WE'RE LOOKING FORWARD TO. 
          UM, AND UH, KEVIN, YOU'RE WELCOME TO TEE THAT UP A LITTLE MORE, UH, GRACEFULLY. 
          VERY GOOD. 
          THANK YOU VERY MUCH. 
          GOOD EVENING COMMISSIONERS. 
          AGAIN, MY NAME IS KEVIN KLEE, WATER CONSERVATION DIVISION MANAGER, AND TONIGHT WE'RE GONNA START A NEW PROCESS OF PUTTING BRIEF IN BRIEFING. 
          SO WE HAVE ABOUT HALF A DOZEN, UH, SLIDES AND 
          [01:35:01]
AS NOTED, IF YOU HAVE ANY QUESTIONS ON THE FULL REPORT, WE'RE HAPPY TO ENTERTAIN THOSE AND WE CAN BRING THOSE UP AS NEEDED. 
          SO THIS WAS, UH, HIGHLIGHTS FOR THE FOURTH QUARTER OF LAST YEAR, OCTOBER, NOVEMBER, DECEMBER, AS YOU MAY REMEMBER. 
          BACK THEN WE HAD, UH, IN SEPTEMBER WE WENT FROM DROUGHT STAGE TWO TO CONSERVATION STAGE. 
          SO FOR THE FIRST TIME IN SEVERAL YEARS, WE WEREN'T IN STAGE ONE OR STAGE TWO, WE WERE IN OUR BASE CONSERVATION STAGE. 
          OCTOBER WAS PRETTY HOT AND DRY STILL ALMOST AN EXTENSION OF SEPTEMBER BEFORE GETTING COOL IN NOVEMBER. 
          AND WE HAD ABOUT 80% OF OUR STORAGE IN LAKE BUCHANAN AND LAKE TRAVIS. 
          SO EVEN WHILE IT WAS STILL PRETTY HOT AND DRY, WE HAD PLENTY OF SUPPLY. 
          NEXT SLIDE, NUMBER OF HIGHLIGHTS FROM THE FOURTH QUARTER. 
          UH, FIRST OF ALL, IN OCTOBER WE HAD A ONE YEAR ANNIVERSARY OF STARTING OUR IRRIGATION INSPECTIONS OF NEW IRRIGATION SYSTEMS BY AUSTIN. 
          WATER STAFF. 
          STAFF ACTUALLY WENT OUT TO THE NEW HOMES AND NEW IRRIGATION SYSTEMS TO MAKE SURE THAT THOSE IRRIGATION SYSTEMS MET BOTH STATE AND CITY CODES IN TERMS OF, OF CONSERVATION, UH, ALIGNMENTS AND EQUIPMENT, WHAT HAVE YOU. 
          SO I THINK THAT REALLY TOOK A BIG STEP FORWARD IN MAKING SURE THAT NEW HOMEOWNERS, NEW OWNERS OF IRRIGATION SYSTEMS HAD THE BEST POSSIBLE AND MOST EFFICIENT SYSTEMS GOING FORWARD. 
          SO THAT WAS THE ONE YEAR ANNIVERSARY OF THAT. 
          ALSO, IN 2025 WE HIT A HIGH IN TERMS OF QUANTIFIED SAVINGS FROM REBATES FOR CONSERVATION REBATES GETTING OVER 30 MILLION GALLONS SAVED. 
          UH, THAT WAS THE HIGHEST IN THE LAST FIVE YEARS COMING OUT OF THE PANDEMIC. 
          SO THAT WAS SOMETHING TO CELEBRATE. 
          ALSO, WE'VE BEEN WORKING ON WATER LOSS, AS YOU KNOW, THAT'S BEEN A BIG TOPIC FOR AUSTIN WATER. 
          AND WE CONTINUE TO ADD STAFF TRAINING, UH, ALLOWING MORE STAFF TO BE, UH, CERTIFIED TO DO WATER LOSS AUDITS, UM, FOR THE, UH, STATE AND HAVE WORK ON THAT. 
          AND THEN ADDING A POSITION TO ALSO WORK ON WATER LOSS. 
          THE FOURTH BULLET THERE, MONTHLY HOME WATER USE REPORTS. 
          THIS IS ONE OF A NUMBER OF PILOTS THAT WE DID LAST YEAR. 
          UTILI UTILIZING OUR MY A TX WATER SWAR SMART WATER METER SYSTEM, UH, TO NOTIFY CUSTOMERS AND, AND ENGAGE WITH CUSTOMERS. 
          UH, AS WAS NOTED, THIS IS A MONTHLY REPORT THAT WAS SENT OUT SHOWING PEOPLE BASICALLY HOW MUCH THEY USED AND HOW THAT COMPARED TO THE AVERAGE WATER USE. 
          SO WE THINK WE HAD SOME GOOD FEEDBACK IN THAT AND THAT'S SHOWN TO BE A VERY, UH, WORTHWHILE EFFORT AND WE'RE GONNA CONTINUE THAT GOING INTO THE NEXT YEAR. 
          AND FINALLY, YOU NOTE THAT, UM, WE HAD ONSITE WATER REUSE SYSTEM OPERATOR, TRAINING MANAGER AND CERTIFICATE PRO PROGRAM THAT WAS PUBLISHED. 
          NOW THIS IS REAL INSIGHT BASEBALL TECHNICAL TYPE OF THING, UH, TO NOTE, BUT IT IS VERY IMPORTANT IN TERMS OF MOVING OUR ONSITE WATER REUSE FORWARD. 
          UH, THAT IS ALWAYS A CONCERN FOR LARGE COMM COMMERCIAL FACILITIES ON WHO'S GONNA OPERATE THESE ONSITE WATER REUSE SYSTEMS THAT THEY'RE INSTALLING. 
          AND THIS GOES A LONG WAY TO ALLOWING THEIR MAINTENANCE STAFF TO GET THAT CERTIFICATION AND GET THAT KNOWLEDGE. 
          NEXT SLIDE. 
          AND HERE WE HAVE OUR GPCD BY QUARTER, UH, THAT YOU'VE SEEN BEFORE. 
          EACH VERTICAL BAR IS A QUARTER AND IT'S STRATIFIED BY THE DIFFERENT CUSTOMER CLASSES. 
          IN FOURTH QUARTER OF 2025, THE PER PERSON WATER USE WAS 126. 
          UH, CERTAINLY THAT WAS, UH, LOWER THAN THE Q3 OF 1 41, UM, WHICH IS TO BE EXPECTED, BUT IT'S ALSO LOW LOWER THAN Q4 OF 2024, WHICH IS 1 34. 
          SO THAT WAS GOOD TO SEE. 
          OVERALL THE GPCD OR PER PERSONAL WATER USE FOR 2025 WAS 1 28, UH, WHICH IS A DECREASE FROM PREVIOUS YEAR OF ONE 30. 
          AS YOU MIGHT NOTE, GOING BACK TO 1 20 22, PARTICULARLY 2023, IT REALLY KINDA SPIKED UP THERE IN TERMS OF WATER USE, PARTICULARLY IN THE SUMMER. 
          UH, AND FORTUNATELY OVER THE LAST COUPLE YEARS, 2024 AND 2025, WE'VE SEEN A MODERATION OF THOSE, THOSE SPIKES IN Q3 AND IN THE HIGH SUMMER TIME PERIOD. 
          NEXT 
          [01:40:01]
SLIDE. 
          THIS IS THE SECOND GPC REPORT SHOWING THE SAME INFORMATION OF THE TOP BLUE LINE THERE YOU SEE GOING ACROSS. 
          YOU SEE THAT, UH, AS I NOTED THERE BACK IN 2022 AND 23 HAD SOME PRETTY, UH, SHARP PEAKS. 
          THEY LOOK SHARP IN THIS, UH, GRAPH WITH THE SHARP PEAKS IN THE SUMMER FOR SINGLE FAMILY RESIDENTIAL. 
          UM, BUT THAT'S MODERATED OVER THE LAST COUPLE OF YEARS. 
          NEXT SLIDE. 
          FINAL, FINALLY SOME TAKEAWAYS AND NEXT STEPS. 
          WE HAVE FIVE OF THOSE. 
          THE FIRST ONE, AS I JUST NOTED, LOWER GPCD, UM, RESULT OF EFFORTS, CONSERVATION EFFORTS BY OUR, BOTH OUR BUSINESSES AND OUR CUSTOMERS. 
          BUT WE HAVE TO NOTE THAT WE DID HAVE THAT PRETTY SIGNIFICANT RAINFALL IN JULY, WHICH FILLED UP THE LAKES. 
          SO I DON'T THINK WE COULD IGNORE THAT. 
          THAT DID HAVE SOME PROBABLE IMPACT ON THE WATER USE, BUT WE'RE HOPING THAT WE'RE GONNA CONTINUE THAT DOWNWARD TREND OF PER PERSON WATER USE GOING INTO 2026. 
          SECONDLY, WE'VE BEEN FOCUSING ON WATER LOSS REDUCTION ACTIVITIES. 
          UH, THIS MONTH, UH, WE'RE GONNA HAVE ABOUT 17,000 ACRE, 17,000 LINEAR FEET, UH, LARGE DIAMETER LEAK DETECTION BEING TAKEN PLACE. 
          AND THE SECOND TWO SUB BULLETS THERE, YOU SEE ZONE SCAN LEAK DETECTION DEPLOYMENT, THAT IS A PIECE OF EQUIPMENT THAT'S IN INSERTED INTO THE, THE LINES THAT CAN, UM, LISTEN FOR LEAKS. 
          AND ALSO WE'RE ADDING OVER 500 ULTRASONIC METERS WITH ACOUSTIC LEAK DETECTION. 
          UM, ONE OF THE THINGS I THINK THIS REALLY REPRESENTS IS OUR ABILITY TO DO MORE DYNAMIC LEAK DETECTION, NOT SIMPLY BEING DEPENDENT ON EXTERNAL CONTRACTS TO DO LARGE SECTIONS OF, UH, LEAK DETECTION, WHICH WE ARE STILL DOING. 
          BUT THOSE LATTER TWO BULLETS SHOW THAT WE CAN UTILIZE THAT NEW SMART METER SYSTEM TO REALLY FIND THOSE LEAKS. 
          UH, THAT EQUIPMENT CAN BE MOVED OR EXPANDED. 
          UM, REALLY GIVES US SOME GREAT IN-HOUSE SOLUTIONS. 
          THIRD BULLET. 
          WE CONTINUED PLANNING FOR AQUIFER STORAGE AND RECOVERY FIELD TESTING IN TRAVIS COUNTY. 
          AS YOU MAY RECALL, IN THE FOURTH QUARTER OF LAST YEAR, WE SHIFTED OUR ATTENTION FROM BASTROP COUNTY TO EASTERN TRAVIS COUNTY. 
          SO THAT CONTINUES. 
          AND FINALLY GOING FORWARD, WE'LL BE IMPLEMENTING SOME ENFORCEMENT OF LANDSCAPE TRANSFORMATION ACTIVITIES FOR NEW HOMES. 
          I, I MENTIONED BEFORE WE HAD IRRIGATION INSPECTIONS, BUT WE'RE GOING EVEN FURTHER FOR NEW HOMES AND THEIR IRRIGATION SYSTEMS TO LIMIT THE AREA OF THE IRRIGATION SYSTEMS AND ADDING ADDITIONAL REQUIRED COMPONENTS ON THOSE SYSTEMS. AND NEXT SLIDE, THAT'S THE HIGHLIGHTS OF Q4 WATER MANAGEMENT STRATEGY IMPLEMENTATION. 
          I'M HAPPY TO ANSWER ANY QUESTIONS ABOUT ANY OF THESE SLIDES OR ANY OF THE SLIDES IN THE REPORT. 
          WELL THANK YOU KEVIN, VERY MUCH FOR THE QUICK OVERVIEW REPORT. 
          SO, UM, COMMISSIONERS, UH, DO YOU HAVE ANY QUESTIONS FOR KEVIN? SO, UM, I JUST ONE COMMENT. 
          UM, SO LIKE I, I LOVE SEEING WHAT'S HAPPENING LIKE Q4 WITH THE SINGLE FAMILY REDUCTION AND I SAY THAT'S BECAUSE I KNOW YOU ALLUDED TO THAT WITH THE JULY RAINFALL AND YES, IT WAS HUGE EVENT. 
          YOU KNOW, OBVIOUSLY WE KNOW OTHER THINGS HAPPENING IN THE HILL COUNTRY WITH IT, BUT LIKE LITERALLY IF YOU LOOK AT THE FALL, I THINK IN OCTOBER THERE WAS NOT LIKE ANY APPRECIABLE RAIN IN AUSTIN. 
          SO GU WHAT I'M SAYING IS THAT EVEN THOUGH WE HAD THE LAKES GO UP THAT AUGUST, SEPTEMBER, OCTOBER, WHICH IS STILL IRRIGATION SEASON, UM, IT WAS DRY. 
          AND SO TO SEE THESE NUMBERS STILL, YOU KNOW, BECAUSE OBVIOUSLY IT'D BEEN EASY FOR PEOPLE TO GO LIKE, HEY, YOU KNOW, CRANK IT UP, WE'RE NOT GETTING ANY RAINFALL. 
          SO JUST THE COMMENT JUST BECAUSE, YOU KNOW, I STAY ATTUNED TO THE WEATHER FOR, FOR MY BUSINESS. 
          AND SO I JUST LOVE SEEING THAT, THAT EVEN THOUGH WE HAD A PARTICULARLY DRY, UM, YOU KNOW, Q3, YOU KNOW, IN Q4 THAT WE WERE STILL SEEING SOME, YOU KNOW, DROP IN THAT, UH, ESPECIALLY SINGLE FAMILY RESIDENTIAL. 
          SO, UH, THINGS GOOD. 
          AND EVEN THOUGH WE ARE NOT IN DROP STAGES CORRECT FROM OUR DROUGHT CONTINGENCY PLAN, HYDROLOGICALLY RAINFALL, WE ARE IN STILL VERY DRY. 
          THAT THAT'S ABSOLUTELY RIGHT. 
          YEAH, I MEAN I LOOK AT THE, UH, LAKE LEVELS AND YOU SEE THAT JUMP FROM THE JULY AND I ALWAYS KIND OF CONTEMPLATE 
          [01:45:01]
AND GO, WHAT IF WE DIDN'T HAVE THAT AND THINK ABOUT THE TRAJECTORY? 'CAUSE EVER SINCE THAT JULY RAIN, THE LAKE HAS JUST KIND OF, BECAUSE WE HAVEN'T HAD ANY APPRECIABLE RAIN. 
          AND SO ANYWAYS, IT'S UH, YOU KNOW, SOMETHING TO BE THANKFUL FOR. 
          UH, BUT YEAH, IT'S UH, UH, GOOD TO SEE THAT THESE, UH, MAYBE HABITS ARE CHANGING EVEN THOUGH THE CONDITIONS, UH, THEORETICALLY DOESN'T TELL YOU THAT YOU'RE IN A DROUGHT, BUT WE ARE DEFINITELY IN A HYDROLOGICAL DROUGHT, SO, YEAH. 
          UM, OKAY. 
          WE HAVE NO MORE QUESTIONS. 
          THANK YOU VERY MUCH, KEVIN. 
          ALRIGHT, THE, THE LAST, UH, ITEM 
          [11.  Update from the Joint Sustainability Committee January 28, 2026 meeting regarding  conservation and sustainability initiatives. – Chair Chris Maxwell-Gaines]
IS THE COMMITTEE UPDATES. 
          AND LUCKILY FOR ALL OF Y'ALL, I WAS NOT ABLE TO ATTEND THE JANUARY 28TH, UH, MEETING OF THE, UH, JOINT SUSTAINABILITY COMMITTEE. 
          SO I DO NOT HAVE AN UPDATE. 
          UM, I KNOW YOU'RE ALL, UM, BUMMED ABOUT THAT. 
          UM, SO, UM, COMMISSIONERS, ARE 
          [FUTURE AGENDA ITEMS ]
THERE ANY FUTURE AGENDA, AGENDA ITEMS THAT, UH, MAYBE IDEAS OR ANYTHING THAT CAME UP DURING THE COMMISSION MEETING TONIGHT? I'VE GOT ONE. 
          UM, IT WOULD BE GREAT. 
          AND IT WAS A BULLET POINT IN THIS LAST PRESENTATION, UM, TO HAVE POTENTIALLY AN UPDATE ON THE PLANNING ON A FOR STORAGE AND RECOVERY. 
          I KNOW THAT WAS A BIG TOPIC THAT WE HAD A WHILE AGO. 
          UH, IT'D BE GREAT TO JUST KIND OF SEE WHAT THOSE EFFORTS ARE JUST AT, AT SOME POINT IN THE FUTURE THAT WE ARE WORKING ON OUR, UM, UH, SORT OF OUR PLAN FOR THE NEXT PHASES OF A SR AND THAT INCLUDES COMING BACK TO BRIEF THE COMMISSION. 
          THANKS. 
          OKAY, IF NO MORE ITEMS, THEN IT IS NOW 5 54 AND THIS MEETING IS ADJOURNED. 
          THANK YOU VERY MUCH. 
          .
* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.