* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.
          [Austin Police Oversight Expo on September 26, 2026]
          [00:00:03]
          MY NAME IS JUANITA MARTINEZ, AND I'M WITH THE CITY OF AUSTIN, AUSTIN EQUITY AND INCLUSION OFFICE. 
          OUR OFFICE, UH, HAS THREE VERY IMPORTANT PROCESSES AND AREAS OF WORK THAT WE DO. 
          UH, WE, I AM THE CIVIL RIGHTS ENFORCEMENT MANAGER, SO I'M A PART OF THE CIVIL RIGHTS DIVISION. 
          UH, WE ALSO HAVE EQUITY AND HUMAN RIGHTS. 
          UM, WHAT'S VERY IMPORTANT ABOUT THE WORK THAT WE DO, OF COURSE, THE CIVIL RIGHTS SECTION IS DOING ENFORCEMENT WORK, WHICH I'M VERY INVOLVED IN. 
          SO WE ARE INVESTIGATING EMPLOYMENT DISCRIMINATION, HOUSING DISCRIMINATION, AND ORDINANCE, UH, TYPES OF CASES THAT ARE RELATED TO, FOR EXAMPLE, TENANT ORGANIZING, FAIR CHANCE HIRING. 
          UH, WE HAVE A NEW ORDINANCE THAT WE ARE GOING TO BE RESPONSIBLE FOR RELATED TO, UH, THE, THE JUNK FEES, UH, THAT ARE CHARGED BY LANDLORDS. 
          UH, IT'S CALLED A, A DISCLOSURE FEE ORDINANCE, WHERE LANDLORDS WILL NOW BE REQUIRED EFFECTIVE OCTOBER 1ST. 
          SO WE'RE JUST COMING UP ON IT. 
          LANDLORDS ARE GOING TO BE REQUIRED TO DISCLOSE ALL FEES TO PROSPECTIVE TENANTS REGARDING WHAT IT ACTUALLY COSTS FOR A, A PERSON TO RENT AT THEIR PROPERTY. 
          SO THAT'S A VERY IMPORTANT NEW PIECE TO WHAT OUR OFFICE IS GOING TO BE DOING AND ENFORCING. 
          UM, WE HAVE A, A MULTITUDE OF THINGS HAPPENING ALL AT THE SAME TIME BECAUSE OF THE FACT THAT WE HAVE THESE THREE SEPARATE DIVISIONS, UM, MORE UPSTREAM FROM THE ENFORCEMENT SECTION. 
          WE HAVE, FOR EXAMPLE, THE EQUITY SECTION. 
          AND WHAT THEY ARE DOING IS THEY ARE OBSERVING PROCESSES. 
          THEY'RE LOOKING AT SYSTEMS AND PROCESSES, MAKING SURE THAT THEY'RE EQUITABLE. 
          UH, THEY ALSO HAVE, UH, A PROGRAM WHERE THEY PROVIDE MINI GRANTS TO THE COMMUNITY. 
          THESE MINI GRANTS, WHICH, UH, HELP, UH, FOR EXAMPLE, NONPROFITS AND SOME UNIQUE GROUPS TOO, LIKE STUDENT GROUPS, CAN, UH, PARTICIPATE IN THESE MANY GRANTS AS WELL AS, UH, UH, RELIGIOUS GROUPS CAN DO SO ALSO. 
          AND THE PURPOSE IS TO STRENGTHEN THE COMMUNITY, PROVIDING RESOURCES AND INFORMATION ABOUT ALL OF THE SERVICES WE PROVIDE. 
          NOW, IN PARTICULAR, THEY ARE LOOKING AT IMMIGRATION SERVICES RIGHT NOW. 
          UH, THEY GET INVOLVED IN CITIZENSHIP CLINICS. 
          UH, THEY'RE INVOLVED VERY HIGHLY IN A NUMBER OF AREAS. 
          THEY'RE LOOKING AT, UH, STUDIES. 
          THEY'RE DEVELOPING DATA ON THE ECONOMIC MOBILITY OF OUR COMMUNITY. 
          UH, THE, THESE TYPES OF RESOURCES ARE GONNA BE AVAILABLE TO THE PUBLIC, UH, ON OUR WEBSITE. 
          SO THAT'S A VERY IMPORTANT PIECE. 
          THE HUMAN RIGHTS PIECE IS ALL ABOUT, UH, HUMANITY AND DIGNITY, BRINGING ALL OF THAT TO OUR COMMUNITY. 
          AND IN THE WAY THAT THEY DO THAT, THEY'RE PROCESSING, UH, NOT ONLY, UH, WORK RELATED TO HUMAN DIGNITY, BUT THEY HAVE A, A PROGRAM CALLED WE ALL BELONG. 
          AND IT'S AN ANTI-DISCRIMINATION PROGRAM. 
          THIS PROGRAM IS VERY ESSENTIAL TO OUR COMMUNITY. 
          I KNOW WAY BACK, UM, GAIL MCCANN WAS THE DIRECTOR OF OUR DEPARTMENT. 
          AND AT THAT TIME, WE HAD A FAIR HOUSING CONFERENCE WHERE WE, UH, WHERE WE PUT ON A, A A A SECTION CALLED THE, UH, HATE CRIMES SECTION WITH THE FBI AND THE FBI POINTED TO DATA AND EVIDENCE OF HATE CRIMES THAT DO OCCUR IN THE CITY OF AUSTIN. 
          SO THIS INFORMATION IS VERY CRITICAL TO THE HUMAN RIGHTS DIVISION OF OUR DEPARTMENT, AND WE ARE MAKING THIS CAMPAIGN CITYWIDE. 
          UH, THEY'RE DOING A NUMBER OF EVENTS, AND I HOPE THAT YOU'RE ABLE TO CATCH ONE OF THEM. 
          UH, AGAIN, LOOK AT OUR WEBSITE TO, UH, FIND OUT MORE ABOUT THAT. 
          NOW, I WAS TRYING TO CONSIDER, UM, WHAT'S GOING ON WITH NOT ONLY OUR DIVISIONS, BUT I WAS LOOKING AT THE POLICE OVERSIGHT IN, UH, ITS, UH, ENTIRETY. 
          AND I THINK THAT WE DO HAVE A COMMON PURPOSE. 
          I THINK OUR WORK IS VERY DIFFERENT, BUT AT THE SAME TIME, I'M LOOKING AT THE PROGRAMS AND I SEE SOME CONSISTENCY HERE. 
          AND IT ALL HAS TO DO WITH TRANSPARENCY, UH, TRANSPARENCY, GETTING THE WORD OUT TO THE PUBLIC, AND BUILDING TRUST WITH THE COMMUNITY. 
          AND WHEN WE DO THIS, UH, AND WE DO THIS WELL, UH, YOU KNOW, WE PROVIDE THE INFORMATION THAT THAT'S AVAILABLE TO THE COMMUNITY AND MAKE SURE THAT THEY UNDERSTAND IT, COMPREHEND IT, AND CAN 
          [00:05:01]
FOLLOW THE PROCESSES THAT ARE NEEDED. 
          UH, FOR EXAMPLE, YOU KNOW, WE CAN PUT SOMETHING ON PAPER, BUT IF WE DON'T KNOW EXACTLY HOW CAN PEOPLE ACCESS THE INFORMATION, UH, DO WE KNOW WHETHER OR NOT THEY TRUST THE PROCESSES THAT WE ARE PROVIDING THEM, UH, ARE THEY WILLING TO COME FORWARD WITH THE INFORMATION THAT THEY HAVE FOR ANY COMPLAINT PROCESS, BE IT OURS OR THE POLICE OVERSIGHTS? AND WE'RE BUILDING GOVERNMENT TRUST. 
          SO WE HAVE A UNIFIED GOAL, WHICH IS A CRITICAL TO THE CITY OF AUSTIN. 
          AND I'M GOING TO MOVE ON TO MY POWERPOINT HERE, AMY. 
          SO, AGAIN, WE PROVIDE, OUR OFFICES PROVIDE EDUCATION AND OUTREACH. 
          WE'RE DOING A LOT OF SIGNIFICANT TRAINING IN THE AREA OF EMPLOYMENT DISCRIMINATION. 
          UH, WE'RE ALSO DOING A LOT OF EDUCATION AND OUTREACH RIGHT NOW ON THE NEW ORDINANCE THAT GOES INTO EFFECT OCTOBER 1ST, WHICH I DISCUSSED, WHICH IS THE DISCLOSURE FEE ORDINANCE. 
          UM, WE ARE ALSO WORKING WITH PARTNERS. 
          WE'RE VERY PARTNER ORIENTED. 
          SO FOR EXAMPLE, TODAY, YOU KNOW, THAT WE'RE HERE WITH THE POLICE OVERSIGHT AT THEIR EXPO. 
          UH, WE ALSO WORK WITH A LOT, A LOT OF HOUSING PROVIDERS IN THE AREA OF FAIR HOUSING. 
          WE ALSO WORK WITH NONPROFITS, UM, WITH, UH, TEXAS RIO GRANDE LEGAL AID, FOR EXAMPLE. 
          UH, WE WORK WITH A NUMBER OF OTHER ORGANIZATIONS. 
          WE HAVE A FEDERAL COMPONENT TO OUR DEPARTMENT. 
          UH, WE HAVE CONTRACTS WITH HUD AND WITH THE EEOC WHEN WE CONDUCT, UH, INVESTIGATIONS. 
          SO WE'RE VERY TIED TO THE COMMUNITY AT LARGE. 
          AND AGAIN, IT'S THE VISIBILITY AND TRANSPARENCY AND ACCOUNTABILITY AND RESPONSIBILITY AS YOU SEE ON THIS POWERPOINT SLIDE THAT MATTERS, UH, TO EVERYONE. 
          SO, UH, FAIR HOUSING, I, I JUST WANNA COVER THIS BRIEFLY 'CAUSE I I DON'T HAVE TOO MUCH TIME, BUT FAIR HOUSING, UH, IT'S ESSENTIALLY PROHIBITS DISCRIMINATION. 
          UH, IT INVOLVES ALL HOUSING TRANSACTIONS. 
          SO IF YOU'RE BUYING A HOME, IF YOU'RE LEASING A HOME, IF YOU'RE RENTING A, AN APARTMENT, UM, IF YOU'RE, UH, GOING THROUGH A LENDING PROCESS FOR A MORTGAGE, ALL HOUSING TRANSACTIONS ARE COVERED BY THE FAIR HOUSING LAW. 
          IT'S A FEDERAL FAIR HOUSING LAW. 
          AND, UH, WHEN WE INVESTIGATE THESE CASES, UH, WE CAN DETERMINE WHETHER THERE'S CAUSE OR NO CAUSE. 
          UM, AND IT'S VERY INTERESTING BECAUSE WE DO SETTLE A NUMBER OF CASES. 
          WE'RE ABLE TO PROVIDE OUTCOMES SUCH AS, UH, PROVIDING PUBLIC RELIEF, WHICH MEANS THAT WE, UH, REQUIRE THE RESPONDENTS IN A CASE TO EITHER OBTAIN TRAINING, MAKE CHANGES IN POLICIES THAT COULD HAVE BEEN POTENTIALLY VIOLATION, VIOLATIONS OF, UH, FAIR HOUSING. 
          UM, WE, WE MAKE A TAKE A NUMBER OF STEPS, AND ALSO THERE'S SOME MONETARY RELIEF AS WELL, UM, IN THE EMPLOYMENT AREA. 
          UH, WE ALSO, WE HAVE THAT CONTRACT WITH THE EOC, AND WE COVER DISCRIMINATION IN THAT AREA. 
          WE'VE BEEN VERY SUCCESSFUL THIS YEAR. 
          WE WERE ABLE TO COLLECT, UH, AN ASTOUNDING AMOUNT OF MONEY FOR, UH, COMPLAINANTS. 
          WE COLLECTED OVER $300,000, UH, IN TOTAL RELIEF FOR INDIVIDUALS, UH, DURING OUR FISCAL 26TH YEAR, UH, WHICH WAS, UH, AN ASTRONOMICAL FIGURE. 
          AND WE WERE REALLY PLEASED THAT WE GOT TO THAT MARK, BECAUSE THAT, I THINK IT SPEAKS VOLUMES ABOUT HOW THAT PROGRAM IS WORKING AND HOW EFFECTIVE WE'RE BECOMING IN RESOLVING AND SETTLING CASES. 
          UM, IN TOTAL, UH, WE DO HAVE A NUMBER OF OTHER KINDS OF CASES. 
          WE HAVE PUBLIC ACCOMMODATION CASES, FOR EXAMPLE, UH, THAT WE HANDLE. 
          NOW, THE HUMAN RIGHTS SECTION, AND I THINK IT MIGHT BE THE NEXT SLIDE, HANDLES ISSUES LIKE A DA, IT HANDLES ISSUES LIKE VETERAN SERVICES AND HOW WE WORK TOGETHER. 
          UH, WELL, THIS IS FAIR CHANCE HIRING. 
          THE FAIR CHANCE HIRING IS AN ORDINANCE. 
          IT'S NOT, UH, PROTECTED UNDER FEDERAL LAW. 
          AND IT, IT PROHIBITS EMPLOYERS FROM ASKING ABOUT CRIMINAL HISTORY UNTIL AFTER A CONDITIONAL OFFER IS MADE. 
          UM, THIS IS STILL REALLY IN ITS INFANCY ONLY. 
          AND I SAY THAT ONLY BECAUSE, UH, WE'RE STILL TRYING TO REACH OUT TO EMPLOYERS ABOUT THIS ORDINANCE. 
          AND, UH, WE WANNA ASCERTAIN WITH THEM THAT THEY UNDERSTAND IT FULLY AND THAT THEY'RE DOING THEIR BEST TO COMPLY WITH THIS NEW ORDINANCE. 
          UM, IN OTHER AREAS, THE PUBLIC ACCOMMODATIONS, AS I 
          [00:10:01]
SP SPOKE OF, UH, IS RELATED TO DISCRIMINATION AT LARGE. 
          SO IT'S A LITTLE DIFFERENT FROM A DA WHERE A DA IS LOOKING AT PERSONS WITH DISABILITIES AND HOW THEY'RE BEING TREATED, EITHER IN THE EMPLOYMENT ARENA OR HOW THEY'RE BEING TREATED, UH, OVER IN THE PUBLIC ARENA, RIGHT? IF THEY GO TO AN AIRPORT AND THEY, THEY DON'T HAVE ACCESSIBILITY AS A PERSON WITH A DISABILITY, FOR EXAMPLE. 
          SO WE'RE GOING TO, UH, LOOK A LITTLE BIT FURTHER. 
          LET'S SEE HERE. 
          TENANTS, RIGHT TO ORGANIZE, UH, I DON'T KNOW IF YOU'RE FAMILIAR WITH THE, UH, ORGANIZATION CALLED BASTA, BUT THEY HAVE BEEN VERY INVOLVED IN TENANT ORGANIZING IN THE COMMUNITY. 
          THERE'S BEEN A NEED FOR TENANT ORGANIZING, UH, HUD PROPERTIES, PROPERTIES THAT ARE GOVERNED BY HUD, UH, HAVE THAT ALREADY AVAILABLE TO TENANTS. 
          BUT OTHER PROPERTIES, YOU KNOW, WE HAVE SOME MULTIPLEX PROPERTIES. 
          UH, TENANTS ARE TRYING VERY HARD TO, TO ORGANIZE WHEN THEY SEE THAT, YOU KNOW, MORE PEOPLE, MORE VOLUME OF INDIVIDUALS COMING TOGETHER TO, TO RAISE A CONCERN WITH THE, UH, LANDLORD, SO TO SPEAK, UM, THAT'S GOING TO CREATE MORE CHANGE FOR THEM, MAYBE MORE IMPROVEMENTS IN THEIR HOUSING SITUATION. 
          SO THAT'S A VERY IMPORTANT PROGRAM. 
          UM, CONTRACTOR DISCRIMINATION, I THINK WE NEED TO GO BACK. 
          SO, UH, CONTRACT DISCRIMINATION CONTRACTOR IS CITY, UH, INFUSED HERE. 
          SO CITY CONTRACTORS, PEOPLE WHO WANNA CONTRACT WITH THE CITY MUST BE IN COMPLIANCE, UH, WITH LAWS THAT ARE RELATED TO CIVIL RIGHTS. 
          SO WE WANNA MAKE SURE, FOR EXAMPLE, HOW THEY'RE HIRING, PROMOTING WHAT THEIR WAGES AND THEIR WORKPLACE POLICIES ARE, AND THAT, THAT THEY'RE EQUITABLE. 
          UM, AND THAT'S A REQUIREMENT FOR ALL CONTRACTORS WITH THE CITY. 
          THEY HAVE TO REPORT THIS IN ORDER FOR THEM TO OBTAIN A CONTRACT WITH THE CITY. 
          UM, SO THE HUMAN RIGHTS FRAMEWORK, UH, I, I WANTED TO GO BACK TO HUMAN RIGHTS BECAUSE, UH, THEY, AS I SAID ABOUT THEIR PARTICULAR AREA OF WORK, UM, THEY ARE DOING, UH, CITIZENSHIP CLINICS. 
          UH, THEY'RE DOING THE WE BELONG, WE ALL BELONG, UH, PROGRAM. 
          UM, AND ALSO, UH, THEY DO HAVE SOME FUNDING ALSO FOR SOME GRANTS. 
          SO THIS IS SOMETHING OF INTEREST, BECAUSE WE WANT TO GET PEOPLE WHO, WE WANNA GET PEOPLE OUT THERE COMMUNICATING ANTI HATE, UH, MESSAGES, RIGHT? WE WANT PEOPLE TO UNDERSTAND THAT EVERYBODY HERE IN THE CITY OF AUSTIN BELONG. 
          AND SO TO DO THAT, IT NEEDS ALL OF US. 
          AND I THINK THAT, UH, THE HUMAN RIGHTS EFFORT IS REALLY TAKING SHAPE. 
          AND I THINK THAT WE'RE GONNA SEE SOME IMMEDIATE RESULTS IN THE NEXT FISCAL YEAR, I BELIEVE. 
          UH, SO SOME OF THE KEY FINDINGS AND IMPACTS, THEY, THEY LOOKED AT 69 MITIGATION, UH, MITIGATIONS ACROSS 12 ISSUE AREAS TO INCLUDE ECONOMIC MOBILITY TO INCLUDE HOMELESSNESS, L-G-B-Q-I-A, UH, VETERANS REENTRY AND ACCESSIBILITY, FOR EXAMPLE, HUMAN TRAFFICKING. 
          AND IN THESE AREAS, THEY SAW, UH, EVIDENCE THAT WE NEED TO DO MORE WORK, THAT WE NEED TO GET INVOLVED, AND THAT WE NEED TO COME TOGETHER WITH OTHER CITY DEPARTMENTS IN ORDER TO ACCOMPLISH THE EFFORT OF ADDRESSING TO INCLUDE HATE CRIMES AND REFUGEES AND IMMIGRATION TO, WE CAN'T DO THIS ALONE. 
          IT TAKES ALL OF OUR DEPARTMENTS IN ORDER TO DO SOMETHING LIKE THIS. 
          AND IT TAKES OUR COMMUNITY LEADERS, OUR COMMUNITY, UH, NONPROFITS AND OUR CITIZENS TO TAKE PART. 
          SO I HAVE A SCREEN HERE FOR RESOURCES AND CONTEXT. 
          PLEASE FEEL FREE TO CONTACT US AND KEEP IN MIND THAT YOU ARE A PART OF THIS STORY, THAT WE HAVE TO DO THIS TOGETHER. 
          IT'S NOT JUST THIS DEPARTMENT. 
          THE CITY OF AUSTIN IS YOUR CITY OF AUSTIN. 
          AND SO THE MORE THAT WE DO TO WORK TOGETHER, UH, THE MORE EFFECTIVE WE ALL BECOME. 
          SO THANK YOU VERY MUCH. 
          I APPRECIATE IT. 
          AND IF YOU HAVE ANY QUESTIONS, LET ME KNOW. 
          THANKS. 
          FOUR, FOUR QUESTIONS YOU ASK. 
          WE HAVE SOME NOTE CARDS HERE. 
          [00:18:52]
IS IT TOO FAR? IT'S MORE JUST SO THAT WAY IT'S IN LINE WITH, WITH WHERE YOUR BREATH IS GOING TO GO. 
          IS THIS OKAY? IT'S STILL GONNA BE AN INTRODUCTION OR YEAH. 
          COOPER WILL INTRODUCE US. 
          OR DO YOU WANT ME TO DO THE INTRODUCTION? COULD YOU DO THE INTRODUCTION? I CAN DO THE INTRODUCTION, YES. 
          ALRIGHT. 
          I CAN DO THAT. 
          YEAH, I GOT YOU. 
          ALRIGHT. 
          UM, MY HAIR GETS STUCK TO MY FOREHEAD. 
          , WELCOME. 
          GOOD MORNING. 
          GOOD MORNING, Y'ALL. 
          MY NAME IS SARAH PERALTA. 
          I'M THE PUBLIC INFORMATION AND MARKETING PROGRAM MANAGER FOR AUSTIN POLICE OVERSIGHT. 
          I AM SO EXCITED THAT Y'ALL ARE JOINING US HERE TODAY. 
          JOINING. 
          THIS IS THE A PO EXPO. 
          IF YOU'RE NOT FAMILIAR, AUSTIN POLICE OVERSIGHT IS SEPARATE AND INDEPENDENT FROM THE AUSTIN POLICE DEPARTMENT. 
          AND WHAT WE'RE DOING HERE IS WE'RE TRYING TO BUILD AWARENESS ABOUT THE WORK THAT WE DO. 
          A LOT OF PEOPLE DON'T, AREN'T AWARE THAT WE HAVE INDEPENDENT CIVILIAN LED OVERSIGHT HERE IN AUSTIN. 
          A LOT OF PEOPLE AREN'T AWARE THAT WE'VE BEEN AROUND FOR 25 
          [00:20:01]
YEARS. 
          NEXT YEAR IS OUR 25TH YEAR ANNIVERSARY. 
          SO WHAT WE'RE DOING HERE IS WE HAVE ALL OF OUR STAFF IN THE ATRIUM, AND WE HAVE, UM, HERE JOINING ME TODAY IS OUR DIRECTOR TO, AND, AND, AND OUR DIRECTORS, OUR FIRST SPEAKER, AND THEN WE HAVE OTHER SPEAKERS THROUGHOUT THE DAY TO TALK ABOUT OUR WORK AND, AND BUILD AWARENESS ABOUT WHAT WE'RE DOING IN THE COMMUNITY TO ADVANCE OVERSIGHT, BUILD TRANSPARENCY AND, AND ACCOUNTABILITY. 
          AND, UH, WITH ULTIMATE GOAL OF BUILDING TRUST BETWEEN THE COMMUNITY AND POLICE. 
          AND SO, UM, JOINING ME TODAY IS OUR DIRECTOR, GAY LA CANT, AND SHE IS GOING TO BE JOINING ME IN THE CONVERSATION ABOUT THE FUTURE OF OVERSIGHT, THE PAST OF OVERSIGHT, AND WHAT WE CAN LOOK FORWARD TO, UM, AS A DEPARTMENT IN THE COMING YEARS. 
          SO, YEAH, WE'LL GO AHEAD AND GET STARTED. 
          UM, SO GAIL, THANK YOU SO MUCH FOR HAVING ME THIS MORNING. 
          THANK YOU, SARAH, FOR FACILITATING THIS CONVERSATION. 
          ALL RIGHT. 
          SO I THINK, UH, LIKE I SAID THIS, WE'VE HAD OVERSIGHT IN AUSTIN FOR A LONG TIME. 
          YES. 
          UM, BUT I THINK A LOT OF PEOPLE DON'T KNOW THE STORY ABOUT HOW IT STARTED. 
          AND THAT STORY IS, UM, YEAH, I THINK IT'S AN IMPORTANT PART OF OUR NARRATIVE AS A DEPARTMENT. 
          SO HOW DID POLICE OVERSIGHT GET STARTED IN AUSTIN? YEAH, ABSOLUTELY. 
          THANK YOU FOR THE QUESTION. 
          I MEAN, I THINK IT'S IMPORTANT THAT WE TALK ABOUT THE HISTORY OF OVERSIGHT IN, IN AUSTIN, AND I REALIZE THAT THE HISTORY CAN SOMETIME BE PAINFUL HISTORY, BUT IT'S STILL IMPORTANT TO KNOW HOW WE GOT HERE. 
          UH, IT'S ESSENTIAL TO KNOW OUR HISTORY BECAUSE THE HISTORY, UH, ESSENTIALLY PROVIDES THE REASONING, UM, BEHIND, UM, THE POLICIES AND THE REASONING, UM, BEHIND THE ACTIONS THAT WERE WERE TAKEN IN TERMS OF OVERSIGHT. 
          SO I WILL SAY THAT, UM, OVERSIGHT, THIS, THIS, THIS GOT STARTED AS PART OF AN INCIDENT IN THAT IS NOW KNOWN AS THE, UH, CEDAR AVENUE INCIDENT. 
          AND THIS HAPPENED IN FEBRUARY OF 1995. 
          AND THERE'S THIS AFRICAN AMERICAN FAMILY THAT IS HAVING A PARTY FOR SOME TEENAGERS, A CHAPERONED PARTY ON CEDAR AVENUE, UM, IN AUSTIN IN FEBRUARY OF 1995. 
          AND WHY THAT PARTY IS GOING ON, TWO ADULTS, UM, GOT INTO A CONFRONTATION OUTSIDE OF THE HOME OF THIS FAMILY. 
          AND A AUSTIN POLICE OFFICER ARRIVES ON THE SCENE AND ATTEMPTS TO INTERVENE, UM, TO BREAK UP THIS FIGHT. 
          AND THE OFFICER IS INJURED, UH, AS HE IS ATTEMPTING TO BREAK UP THIS FIGHT. 
          AND THIS RESULTS IN A MASSIVE AND AGGRESSIVE RESPONSE, UH, FROM THE AUSTIN POLICE DEPARTMENT. 
          OFFICERS SHOW UP ON THE SCENE, THEY RUSH INTO THE HOME OF THIS FAMILY. 
          THEY HAVE THEIR WEAPONS DRAWN. 
          THEY ARE HOLDING SEVERAL TEENAGE GIRLS AT GUNPOINT, AND THEY ARE SPEWING THESE RACIAL SLURS AT THESE YOUNG GIRLS AND DEMANDING THAT THEY IDENTIFY WHO INJURED THE OFFICER. 
          WHILE THIS IS HAPPENING INSIDE OF THE HOME, OUTSIDE OF THE HOME, OFFICERS ARE DEPLOYING, UM, PEPPER SPRAY ON, UH, PARTY GORES. 
          THEY ARE, THERE'S DOGS, THERE ARE BATONS. 
          AND SO, AS YOU CAN IMAGINE, THIS IS A VERY TRAUMATIC EVENT FOR THESE FAMILIES. 
          AND THESE PARTY GORES, AS A RESULT, THESE INDIVIDUALS, MANY OF THE INDIVIDUALS WHO WERE ATTENDING THIS PARTY ACTUALLY FILED A LAWSUIT AGAINST THE CITY OF AUSTIN. 
          AND THIS LAWSUIT ALLEGED, UM, AGGRESSIVE BEHAVIOR, UH, EXCESSIVE USE OF FORCE, UH, POLICE BRUTALITY. 
          AND SO THIS LAWSUIT WENT ON FOR, FOR SEVERAL YEARS. 
          AND IN 1998, THE LAWSUIT WAS FINALLY SETTLED. 
          AND AS PART OF THAT SETTLEMENT, AUSTIN POLICE DEPARTMENT WAS REQUIRED TO BE MORE ACCOUNTABLE FOR THEIR BEHAVIOR. 
          AND THEREFORE, THE AUSTIN OF POLICE MONITORS OFFICE WAS CREATED. 
          UM, THEY STARTED THE CONVERSATION AROUND 2000, AND THEN 2001, UM, THE OFFICE BECAME FULLY OPERATIONAL. 
          SO THIS INCIDENT, THE CEDAR AVENUE INCIDENT, REALLY WAS THE CATALYST, UH, FOR OVERSIGHT IN THE CITY OF AUSTIN. 
          AND THAT'S HOW WE GOT HERE TODAY. 
          THIS 
          [00:25:01]
IS SUCH A, I MEAN, TRAUMATIC EVENT FOR NOT JUST THE PEOPLE WHO WERE INVOLVED DIRECTLY IN THE INCIDENT, BUT FOR THE, THE WHOLE COMMUNITY. 
          ABSOLUTELY. 
          UM, I MEAN, JUST, JUST REALLY UGLY, UM, RESPONSE AND THEN A HEARTBREAKING IMPACT ON THE COMMUNITY. 
          I THINK WHAT WHAT ALWAYS MOVES ME ABOUT THAT STORY IS THAT THE FAMILY COULD HAVE BEEN PROBABLY SATISFIED WITH MAYBE HYPOTHETICALLY SOME, SOMEONE ELSE COULD BE SATISFIED WITH JUST A MONETARY SETTLEMENT, BUT THEY WERE COMMITTED TO ACCOUNTABILITY. 
          ABSOLUTELY. 
          AND THEY ADVOCATED FOR INDEPENDENT POLICE OVERSIGHT HERE IN AUSTIN. 
          AND THAT WAS A GIFT. 
          THAT WAS A GIFT, THEIR GIFT TO THE COMMUNITY TAKING SOMETHING TRAUMATIC AND CHANGING IT FOR GOOD. 
          ABSOLUTELY. 
          AND SO OUR, THE OFFICE OF POLICE MONITOR, THAT WAS OUR, THE, THE FIRST INCARNATION OF THIS OFFICE BEING ESTABLISHED FROM THAT REALLY TERRIBLE INCIDENT, UM, AND CREATING THE PATH FOR US TO CONTINUE THIS WORK TODAY. 
          UM, I THINK ONE THING ABOUT THE POLICE MONITOR THAT A LOT OF PEOPLE DON'T REALIZE IS THAT IT WAS, UM, AGAIN, NASCENT POLICE OVERSIGHT HERE. 
          SO IT WAS VERY FOCUSED ON COMPLAINTS, RIGHT? ABSOLUTELY. 
          ABSOLUTELY. 
          SO THE AUSTIN OF THE POLICE MONITOR, UH, WHEN IT INITIALLY STARTED, IT REALLY WAS AN OPPORTUNITY. 
          UH, IT WAS A CHANNEL FOR COMMUNITY MEMBERS TO REALLY HAVE THE ABILITY TO FILE COMPLAINTS INVOLVING OFFICER MISCONDUCT. 
          AND SO THAT'S HOW WE STARTED IN, UM, IN TERMS OF OVERSIGHT, I THINK WE REALLY STARTED, THE OFFICE HAS REALLY EVOLVED, UH, SINCE THAT, SINCE THAT TIME. 
          AND SO I THINK WE SEE OUR, I WE SEE OUR FIRST REAL STRUCTURAL CHANGE IN OVERSIGHT, UH, OCCURRING IN, IN, IN NOVEMBER OF 2018. 
          I WILL SAY THAT AS I NOTED EARLIER, THE TENSION IN, IN 1995 REALLY SPOKE TO THE, THE TENSION THAT WAS THERE BETWEEN THE AFRICAN AMERICAN COMMUNITY AND LAW ENFORCEMENT. 
          AND SO IT REALLY CATAPULTED US TO WHAT YOU SEE TODAY. 
          BUT WE SEE OUR VERY FIRST STRUCTURAL CHANGE HAPPENING IN, IN 2018 WHEN THE CITY COUNCIL, UH, REMOVES THE OFFICE OF THE POLICE MONITOR AND CREATES THE OFFICE OF POLICE OVERSIGHT IN 2018. 
          UH, THIS WAS A GAME CHANGER BECAUSE WHAT WE SAW HAPPENING IN 2018 IS, UM, THERE WAS A CONTRACT, AND IN THAT CONTRACT WE HAD THE ABILITY TO DO ANONYMOUS COMPLAINTS. 
          AND SO COMMUNITY MEMBERS HAD THE OPPORTUNITY IF THERE WAS SOME LEVEL OF FEAR TO ACTUALLY BE ABLE TO FILE COMPLAINTS WITHOUT PROVIDING ANY PERSONAL INFORMATION. 
          AND SO THAT WAS VERY IMPORTANT. 
          BUT I THINK AS WE, AS WE MOVED ON BETWEEN, YOU KNOW, 2018 AND 2023, I THINK COMMUNITY MEMBERS AND ADVOCACY GROUPS REALLY, UH, RECOGNIZED THAT EVEN WITH THE STRUCTURAL CHANGES THAT HAPPEN IN 2018, THAT THAT REALLY, THE, THE POLICE DEPARTMENT STILL DID NOT HAVE THE ABIL THE ABILITY TO GRADE ITS OWN TESTS, SO TO SPEAK. 
          AND SO, WHAT THIS IS WHEN WE SEE PROPOSITION A, UM, YOU KNOW, TAKE CENTER STAGE IN 2023, AND THIS WAS THE, THE BALLOT MEASURE THAT REALLY EXPANDED OVERSIGHT, EXPANDED OUR INVESTIGATIVE AUTHORITY, EXPANDED OUR, OUR ACCESS TO INFORMATION, TO DATABASES, TO POLICE DATABASES. 
          UH, WE START TO CREATE, INITIALLY IN 20 18, 3 VERY DISTINCT, UH, DIVISIONS. 
          WE HAD THE COMPLAINTS DIVISION, UH, WE HAD THE POLICY AND RESEARCH DIVISION, AND THEN WE HAD COMMUNICATION AND COMMUNITY ENGAGEMENT. 
          SO YOU START TO SEE THIS EVOLUTION JUST KIND OF STARTING IN 2018, AND THEN REALLY EXPANDING BY THE TIME WE GET TO, UM, 2023 WHEN, WHEN THE AUSTIN POLICE OVERSIGHT ACT IS PASSED. 
          AND SO WE GET THESE VERY THREE UNIQUE DIVISIONS. 
          AND, YOU KNOW, MOST PEOPLE LOOK AT OVERSIGHT AND THEY SAY, WELL, THIS IS A PLACE WHERE COMMUNITY MEMBERS COME AND THEY FILE COMPLAINTS WHEN THEY HAVE HAD, UH, UH, UNPLEASANT EXPERIENCE WITH POLICE OFFICERS. 
          BUT IT'S SO MUCH MORE THAN THAT WHEN WE TALK ABOUT THE THREE DIVISIONS THAT WE HAVE WORKING IN OVERSIGHT AND HOW THAT HAS EVOLVED. 
          AND SO I AGREE THAT IT IS THAT, UM, WE HAVE THE OPPORTUNITY COMPLAINTS WHEN YOU FILE A COMPLAINT, THAT IS DEFINITELY THE ENTRY POINT TO THE OVERSIGHT PROCESS. 
          [00:30:01]
AND IT'S VERY IMPORTANT POINT, UH, IN OVERSIGHT WHEN, WHEN WE TALK ABOUT COMMUNITY ENGAGEMENT AND COMMUNICATIONS, AND YOU TALK ABOUT POLICY AND RESEARCH, COMMUNICATION AND COMMUNITY ENGAGEMENT BECOMES THE CONNECTIVE TISSUE FOR OVERSIGHT. 
          AND IT'S THE OPPORTUNITY FOR COMMUNITY MEMBERS TO KNOW WHO WE ARE. 
          UM, SO, YOU KNOW, TO KNOW WHERE YOU FILE COMPLAINTS, TO KNOW WHERE WE CAN GET FEEDBACK. 
          AND WHEN WE TALK ABOUT POLICY, WE REALLY TALKING ABOUT THAT REFORM ENGINE, AND THAT'S WHERE WE LOOK AT TRENDS AND WE LOOK AT PATTERNS, PATTERNS, AND WE ABLE, WE'RE ABLE TO MAKE THESE SYSTEMIC CHANGES WHEN IT COMES TO OVERSIGHT. 
          AND SO WHAT WE HAVE IS COMPLAINTS. 
          WE HAVE COMMUNITY ENGAGEMENT, WE HAVE POLICY AND RESEARCH, AND THERE'S A FOURTH ELEMENT THAT, UM, WE HAVE THE CO, THE C, THE CPRC, WHICH IS THE COMMUNITY REVIEW, UH, COMMISSION, POLICE COMMISSION. 
          AND SO THAT COMMISSION IS REALLY THE DEMOCRATIC CIVILIAN DEMOCRATIC VOICE, UH, FOR C FOR FOR COMMUNITY MEMBERS. 
          AND SO YOU HAVE ALL THREE OF THESE, UH, UH, FOUR OF THESE ENTITIES THAT REALLY HAS EVOLVED OVERSIGHT FROM, FROM WHAT WE SAW IN 1995 TO WHAT WE SAW IN 2018 TO WHERE WE ARE TODAY. 
          I MEAN, IT'S, IT'S BEEN A LONG HISTORY. 
          20, 25 YEARS IS A LONG TIME YES. 
          FOR ANY CITY DEPARTMENT. 
          AND I THINK RADICALLY CHANGED OUR AUTHORITY, OUR SCOPE OF WORK, OUR RESOURCES, UM, FOR THE BETTER. 
          ABSOLUTELY. 
          I WOULD SAY YOU BRING IN COMMUNITY FRONT AND CENTER WITH THE COMMISSION, AND THEN ADDING MORE FUNCTIONALITY SO WE CAN BETTER SERVE COMMUNITY AND RAISE THEIR CONCERNS UP TO A PD SO THAT THEY CAN CHANGE FOR THE BETTER. 
          YEAH, ABSOLUTELY. 
          SARAH. 
          UH, AS I NOTED, YOU KNOW, THIS WAS A, INITIALLY A COMPLAINT MODEL. 
          AND SO THE COMPLAINT COMPLAINT MODEL IS RETROSPECTIVE, SO TO SPEAK. 
          AND SO WHEN YOU THINK ABOUT THE COMPLAINT MODEL IS REACTIVE, AND SO WE'RE CONSTANTLY RE REACTING TO COMPLAINTS ONE COMPLAINT AT A TIME. 
          BUT WHEN WE THINK ABOUT ADDING THESE OTHER DIVISIONS, WHICH WE DID, IT BECOMES PROS PROSPECTIVE. 
          AND SO IT PROVIDES FOR US THIS OPPORTUNITY TO REALLY PREVENT HARM, SO TO SPEAK, BECAUSE WE'RE GETTING INFORMATION OUT THERE EARLY, FOLKS ARE KNOWING THEIR RIGHTS. 
          IT GIVES US THIS, THIS UNIQUE OPPORTUNITY TO, TO BRING ABOUT SYSTEMIC CHANGE IN TERMS OF P POLICING. 
          AND SO THAT'S, THAT'S WHAT YOU ARE SEEING AS WE TALK ABOUT THESE DIFFERENT, UH, DIVISIONS HERE AT THE AUSTIN OF POLICE OVERSIGHT. 
          AND IT IS NOT JUST BEEN THE INTERNAL CHANGES LED BY COMMUNITY HERE IN AUSTIN. 
          WE'VE BEEN IMPACTED BY NATIONAL CHANGE. 
          YES. 
          YOU KNOW, OBVIOUSLY THE, THE MOST NOTABLE BEING THE, THE PROTESTS IN THE MOVEMENT FROM 2020, UM, AND THE, THE NATIONAL RECKONING AND POLICING FROM THEN. 
          UH, HOW HAS THAT CHANGED OUR OFFICE? HOW HAS THAT IMPACTED US? YEAH. 
          UM, YOU KNOW, WE REALLY CAN'T TALK ABOUT THE NATIONAL RECKONING WITHOUT TALKING ABOUT THE MURDER OF, UH, GEORGE FLOYD. 
          AND SO IT HAD JUST SUCH A IMPACT ON, UM, POLICE REFORM ACROSS THE COUNTRY. 
          WE WERE AT A TIME WHERE WE WERE IN THE MIDDLE OF A PANDEMIC. 
          UH, WE HAD PEOPLE THAT WERE HURTING ACROSS THIS COUNTRY. 
          UH, COMMUN COMMUNITY WAS HURTING THOUSANDS OF PEOPLE OUT OF WORK, THOUSANDS OF LIVES LOST, UM, THOUSANDS OF PEOPLE, UH, UNEMPLOYED AND OUTTA WORK. 
          AND SO IT REALLY GAVE COMMUNITY AN OPPORTUNITY TO REALLY TAKE TO THE STREETS BECAUSE THEY WERE AVAILABLE. 
          UH, PEOPLE WERE BEING INUNDATED WITH THIS, UM, YOU KNOW, THIS, THIS INCIDENT THAT OCCURRED, UH, GEORGE FLOYD BEING, UH, MURDERED ON THE STREETS, UH, OF, UM, MINNEAPOLIS. 
          AND SO WHAT YOU HAVE THIS COMBINATION OF A PANDEMIC AND THIS, THIS VERY SIGNIFICANT, UH, TRAGIC INCIDENT THAT, THAT OCCURRED, AND IT REALLY SPOKE TO THE MOMENTUM WE START TO SEE IN TERMS OF, OF POLICE REFORM. 
          UH, WE START TO SEE THIS MOMENTUM. 
          AND SO WHAT HAPPENS IN 2020 IS THAT YOU SEE REFORM PACKAGES BEING INITIATED, UH, DURING THIS, DURING THIS TIMEFRAME. 
          AND YOU REALLY SEE COMMUNITIES START TO TALK ABOUT REIMAGINING POLICE BUDGETS. 
          AND SO YOU HAVE THIS TRUE MOMENTUM AROUND, UH, POLICE REFORM. 
          I WILL TELL YOU, BY THE TIME WE GET 
          [00:35:01]
TO 2022, WE REALLY START TO SEE, UH, THIS MOMENTUM START TO DISSIPATE MM-HMM . 
          UH, BY THE TIME WE GET TO, TO 2022, UH, IT JUST BECAME POL POLITICALLY HAZARDOUS TO, UM, TO SPEAK PUBLICLY ABOUT, UH, POLICE REFORM. 
          AND IT'S NOT BECAUSE PEOPLE DID NOT REALLY SUPPORTED OR THINK THAT IT WAS, UH, IMPORTANT, BUT I THINK OUR ELECTED OFFICIALS JUST REALLY START TO, TO CALCULATE THE RISK OF, UH, POLICE REFORM. 
          IT JUST, IT BECAME, THE COST OF IT BECAME SO VERY HIGH. 
          AND SO WHAT YOU START TO SEE IS THIS ROLLBACK OF POLICE REFORM AT THE STATE LEVEL, AT THE LOCAL LEVEL, AT THE, YOU KNOW, THE FEDERAL LEVEL AND POLICE OVERSIGHT ENTITIES ARE EFFECTIVELY, UH, BEING GUTTED, UH, AT THIS TIME. 
          SO YOU REALLY START TO SEE THIS ROLLBACK OF, YOU KNOW, POLICE REFORM IN, IN 2022. 
          AND SO MOVING FORWARD, I THINK WHAT WE ARE SEEING HERE, UM, NOW IN, IN 2026, AS WE, AS WE TALK ABOUT, YOU KNOW, THE RECKONING OF 2020 AND THIS, THIS LEVEL OF MOMENTUM THAT WE HAVE, UH, OVERSIGHT OFFICES REALLY START TO LOSE THAT POLITICAL COVERING, UH, THAT THEY ONCE HAD TO EXPAND THEIR AUTHORITY. 
          AND AS WE LOOK FORWARD HERE IN 2026, I THINK WE REALLY START TO SEE THAT THE NATIONAL CONVERSATION, UM, AND PUBLICLY, PEOPLE ARE BEING PULLED IN SO MANY DIFFERENT DIRECTIONS IN TERMS OF THE NATIONAL CONVERSATION AND POLICE REFORM IS, IS, IS NOT AT THE FOREFRONT. 
          WE'RE NOT SEEING WHAT WE SAW BACK IN 2020 AT THE HEIGHT OF THE, THE GEORGE FLOYD, UM, INCIDENT. 
          AND SO WHAT WE'RE SEEING IN 2026 IS, IS AGAIN, COMMUNITIES BEING PULLED IN SO MANY DIFFERENT DIRECTIONS WHEN YOU THINK ABOUT IMMIGRATION ENFORCEMENT AND YOU THINK ABOUT, UM, INTERNATIONAL CONFLICT AND ARTIFICIAL INTELLIGENCE AND, UH, HOMELESSNESS AND HOUSING. 
          AND SO THE, THE, THE OXYGEN THAT ONCE DROVE, UH, OVERSIGHT IS JUST, IS NOT THERE ANY LONGER. 
          AND THAT'S NOT TO SAY THAT IT'S NOT IMPORTANT, IT'S JUST TO SAY THAT WE HAVE SO MANY OTHER, UH, ISSUES THAT ARE OCCURRING ACROSS OUR, OUR CI OUR CITY AND OVERSIGHT IS GETTING MORE FRAGMENTED WHEN WE, WHEN WE THINK ABOUT IT. 
          AND AGAIN, JUST THE, THE, THE OXYGEN THAT DROVE OVERSIGHT, UH, YOU KNOW, IN, IN THE GEORGE FLOYD ERA, UH, AT THE TIME OF GEORGE FLOYD DURING THAT MURDER, WE, WE ARE JUST NOT SEEING THAT ANY LONGER. 
          YEAH. 
          AND IT'S, IT'S, THE ROLLBACKS WERE SIGNIFICANT. 
          JUST GOING BACK TO THAT, YOU KNOW, THERE WERE OVERSIGHT AGENCIES ACROSS THE NATION THAT SAW COMPLETE LOSS OF AUTHORITY. 
          THAT IS CORRECT. 
          YEAH. 
          UM, I MEAN, IT WAS, IT WAS A SIGNIFICANT NUMBER, RIGHT? YEAH. 
          WE WE'RE TALKING ABOUT DOZENS OF, UH, OVERSIGHT OFFICES THAT ARE LOSING THEIR, UH, AUTHORITY. 
          SO WE, WE START TO SEE, YOU KNOW, UH, CONSENT DECREES BEING, YOU KNOW, WITHDRAWN AND, AND AGAIN, JUST DOZENS OF OVERSIGHT OFFICES BEING GUTTED WOW. 
          IN, IN THE WAKE OF THESE, THESE ROLLBACKS. 
          AND WHAT, HOW DO WE PIVOT? HOW DO WE PIVOT IN, IN THE, WHILE WE DO THIS WORK OF POLICE OVERSIGHT? YEAH, THAT'S A GREAT QUESTION. 
          UM, SARAH, YOU KNOW, I THINK WE REALLY HAVE TO PIVOT, PIVOT IN TERMS OF, UM, COMMUNITY. 
          I THINK THAT'S WHERE THE, THE, THE PIVOT HAS TO TO HAPPEN. 
          AND, UM, COMMUNITY HAS TO DEMAND A MORE, UH, STRUCTURAL ROLE, UH, IN OVERSIGHT, YOU KNOW, A A, A SEAT AT THE TABLE WHERE THEY ARE, ARE SITTING, THE PRIORITIES. 
          UH, I THINK THAT'S GONNA BE THE TRUE TEST IN TERMS OF SUSTAINABILITY FOR OVERSIGHT OFFICESS MOVING FORWARD. 
          YEAH. 
          BECAUSE IT'S, IT'S NOT JUST ENOUGH TO CREDIT THE COMMUNITY FOR THIS WORK. 
          THEY NEED TO BE DIRECTLY INVOLVED. 
          THEY NEED TO BE DIRECTLY INVOLVED. 
          I WILL SAY THAT, UM, AUSTIN IS A GREAT EXAMPLE OF COMMUNITY JUST REALLY SHOWING UP. 
          UH, AND, AND WHEN I SAY THAT I, I, I'M SPEAKING, UH, SPECIFICALLY 
          [00:40:01]
RELATED TO PROPOSITION A, UH, THAT PASSED IN MAY OF 2023. 
          SO AUSTIN IS A GREAT EXAMPLE OF HOW TO PIVOT. 
          AND WHEN WE TALK ABOUT, YOU KNOW, A COMMUNITY THAT SHOWED UP THAT DID THE HARD WORK, THAT DID THE UNGLAMOROUS WORK THAT ORGANIZED AND GOT THIS, UH, BALLOT MEASURE, UM, AND, AND PAST POLICE OVERSIGHT. 
          SO I THINK AUSTIN IS A GREAT E EXAMPLE OF THAT. 
          YEAH. 
          IT, IT'S, AGAIN, THERE'S SO MUCH WE OWE TO THE AUSTIN POLICE OVERSIGHT ACT AS AN OFFICE TO ENSHRINE US INTO THE CITY CHARTER YES. 
          TO PROTECT OUR AUTHORITY AND TO GIVE US MORE SCOPE TO DO MORE THINGS LIKE THIS. 
          YES, ABSOLUTELY. 
          ABSOLUTELY. 
          UM, SPEAKING OF STRUCTURAL ROLES, IF YOU COULD MAKE ONE STRUCTURAL CHANGE, LOOKING FORWARD TO THE NEXT 25 YEARS OF POLICE OVERSIGHT, IF YOU COULD MAKE ONE CHANGE, UM, THAT WOULD MAKE A DIFFERENCE IN THE NEXT 25 YEARS, WHAT, WHAT WOULD THAT BE? YEAH. 
          I, I THINK THAT STRUCTURAL CHANGE, AND, AND I'M NOT JUST TALKING ABOUT OVERSIGHT IN IN AUSTIN, I'M JUST TALKING ABOUT OVERSIGHT MORE BROADLY. 
          AND I THINK THAT THAT STRUCTURAL CHANGE NEEDS TO BE, THAT OVERSIGHTS AUTHORITY REALLY NEEDS TO BE EMBEDDED IN PERMANENT LEGAL STRUCTURES, UH, MOVING FORWARD. 
          THAT IS GOING TO BE THE DIFFERENCE IN A OVERSIGHT ENTITY THAT IS RESILIENT FOR A PERIOD OF TIME AND AN OVERSIGHT ENTITY THAT WILL LAST FOR MANY, MANY YEARS TO COME. 
          AND SO WE HAVE TO, I, THERE HAS TO BE, UH, LEGAL INDEPENDENCE AND OPERATIONAL, UH, IN INDEPENDENCE. 
          YOU KNOW, WHEN WE TALK ABOUT OVERSIGHT, I THINK, UH, IF I HAD A MAGIC WAND AND, AND THAT WAS THE THING, UM, YEAH, I WOULD SAY THAT OVERSIGHT HAS TO, UH, IT'S, IT'S AUTHORITY HAS TO BE IN, EMBEDDED IN, IN SOME OF THOSE, UH, LEGAL STRUCTURES. 
          YEAH. 
          PERMANENT LEGAL STRUCTURES. 
          AND AGAIN, AS I NOTED, OVERSIGHT IS A GREAT EXAMPLE OF A CITY THAT CAME OUT AND MADE THIS, THIS HAPPEN IN TERMS OF OVERSIGHT HERE IN, IN AUSTIN IS IN THE CHARTER, AND WE HAVE THE ORDINANCE. 
          AND SO IT'S A GREAT EXAMPLE OF WHAT OTHER OVERSIGHT AGENCIES, UH, WILL NEED TO BE LOOKING FORWARD TO AS, UH, YOU KNOW, AS WE, AS WE TALK ABOUT HOW DO WE SUSTAIN OVERSIGHT 25 YEARS FROM NOW. 
          YEAH, DEFINITELY. 
          YEAH. 
          UM, AS WE'RE WRAPPING UP NOW, UH, WE'LL TAKE SOME QUESTIONS FROM, UH, THE AUDIENCE IF ANYONE HAS ANY QUESTIONS. 
          BUT AS WE WRAP UP, YOU KNOW, WHAT ARE SOME OF THE THINGS YOU WANT COMMUNITY MEMBERS TO KNOW ABOUT AS WE ENTER OUR NEXT 25 YEARS OF WORK AS, UM, THEY ENGAGE WITH US HERE AT THIS EVENT TODAY? YEAH, I, I WANT COMMUNITY TO KNOW THAT, UM, YOU KNOW, COMMUNITY ENGAGEMENT IS VERY POWERFUL. 
          AND SO WE NEED COMMUNITY MEMBERS TO REALLY STAY ENGAGED IN TERMS OF OVERSIGHT. 
          AND WE REALLY CAN'T JUST SHOW UP WHEN THERE IS A CRISIS OR WHEN THERE'S THIS BALLOT MEASURE, UM, THAT WE NEED TO VOTE ON. 
          WE NEED TO BE ENGAGED CONSISTENTLY. 
          YOU KNOW, THE OTHER THING I WOULD SAY IS THAT I WANT COMMUNITY MEMBERS TO KNOW THEIR RIGHTS AND TO USE THE AUSTIN POLICE OVERSIGHT OFFICE, UH, KNOWING YOUR RIGHTS IS GOING TO BE VERY IMPORTANT. 
          AND AS YOU KNOW, YOUR RIGHTS AND YOUR ENGAGING WITH OFFICERS AND YOU REALIZE THAT YOUR RIGHTS HAVE BEEN VIOLATED, THAT YOU HAVE A PLACE THAT YOU CAN GO, YOU HAVE A RESOURCE. 
          AND SO THAT'S GOING TO BE VERY IMPORTANT. 
          UH, I THINK IT'S IMPORTANT THAT, UM, WE KNOW THAT OVERSIGHT IS A SIGNAL AND IT'S NOT GUARANTEED. 
          AND SO THE CITY OF AUSTIN HAS SUSTAINED OVERSIGHT FOR OVER 25 YEARS. 
          AND, AND AGAIN, I'VE TALKED ABOUT THE AUSTIN POLICE OVERSIGHT ACT, AND SO WE'VE, WE'VE SUSTAINED IT FOR OVER 25 YEARS, BUT THE SAME THING WE DID TO GET HERE, UH, WE HAVE TO CONTINUE TO DO THE SAME THING TO PROTECT, UH, OVERSIGHT. 
          AND SO THAT'S, THAT'S ONE OF THE OTHER THINGS I WANT THE COMMUNITY TO KNOW. 
          YOU HAVE TO PROTECT OVERSIGHT. 
          AND THE WAY 
          [00:45:01]
YOU DO THAT IS REALLY TO, TO STAY ENGAGED IN THIS PROCESS. 
          UH, WE HAVE AN OFFICE, UH, I WOULD SAY WE WANT YOU TO TELL PEOPLE ABOUT WHO WE ARE. 
          YOU KNOW, SOMETIMES I'M DISAPPOINTED WHEN I'M OUT IN COMMUNITY AND I HEAR PEOPLE SAY, OH, OVERSIGHT, I DIDN'T KNOW THAT EXISTS. 
          YOU KNOW, WE HAVE A GRADE COMMUNITY ENGAGEMENT DIVISION THAT WORK REALLY, REALLY HARD TO, UM, TO MAKE SURE THAT COMMUNITY MEMBERS ARE AWARE, BUT WE CAN'T DO IT BY OURSELVES. 
          AND SO I SAY TO COMMUNITY MEMBERS, YOU KNOW, UH, TELL PEOPLE WHO WE ARE AND WHERE WE ARE AND, AND, AND WHAT WE DO. 
          I THINK THAT'S, THAT'S VERY IMPORTANT. 
          UH, SO THOSE ARE THE THINGS THAT I WOULD, UM, SAY THAT I WOULD WANT COMMUNITY TO KNOW AS WE, UM, WRAP UP THIS CONVERSATION. 
          OH, YEAH. 
          AND I THINK, UM, IT'S IMPORTANT TO NOTE THAT THERE'S SO MANY WAYS THAT THEY, THEY CAN GET INVOLVED, THAT THEY WANT TO, THEY HEAR, HEAR THIS CALL TO ACTION, YOU KNOW? YEAH. 
          IT'S, IT'S, THEY CAN COME TO OUR EVENTS, THEY CAN SIGN UP FOR OUR NEWSLETTER. 
          WE HAVE FOCUS GROUPS OFTEN. 
          THERE'S A LOT OF WAYS PEOPLE CAN GET INVOLVED BEYOND JUST SPREADING THE WORD TOO. 
          YEAH, ABSOLUTELY. 
          PLEASE. 
          YEAH. 
          WE HAVE, WE HAVE QUARTERLY EVENTS. 
          UM, WE HAVE EVENTS LIKE THIS. 
          THIS IS WHY WE ARE HERE TODAY, BECAUSE WE WANT PEOPLE TO BE INFORMED. 
          WE REALLY DO WANT PEOPLE TO BE INFORMED. 
          AND LASTLY, I WILL SAY, AS WE START TO WRAP UP, I, I JUST WANNA SAY, I WANT COMMUNITY TO KNOW THAT WE HAVE A VERY, UH, WE HAVE AN AWESOME TEAM HERE AT AUSTIN POLICE OVERSIGHT. 
          AND, UM, THEY DO VERY, THEY DO GREAT WORK. 
          AND SO WE WANT YOU TO KNOW, I THINK IT'S SAFE TO SAY THAT, YOU KNOW, OUR TEAM, WE ARE NOT, WE ARE NOT ANTI-POLICE, BUT WE ARE AN, UM, PRO ACCOUNTABILITY MM-HMM . 
          . 
          AND SO I THINK THAT'S IMPORTANT TO, FOR OUR COMMUNITY MEMBERS TO KNOW, UH, OUR TEAM. 
          I THINK IT'S SAFE TO SAY THAT OUR TEAM HAVE A GREAT DEAL OF RESPECT FOR THE MEN AND WOMEN WHO GET UP EVERY MORNING AND PUT ON THE UNIFORM TO PROVIDE SAFETY AND SERVE OUR COMMUNITY. 
          BUT IN EVERY ORGANIZATION, I DON'T CARE WHERE YOU ARE, THERE ARE BAD ACTORS IN EVERY ORGANIZATION. 
          AND SO WE ARE HERE, AND WHEN I SAY PRO ACCOUNTABILITY, IT IS NOT PRO ACCOUNTABILITY TO ONLY KEEP OUR COMMUNITY SAFE, BUT IT'S PRO ACCOUNTABILITY TO KEEP OUR OFFICERS SAFE AS WELL. 
          AND SO WHEN WE HAVE OFFICERS OUT THERE WHO ARE DOING THE RIGHT THING, WHO ARE FOLLOWING, UH, POLICY, UH, THAT'S THE LEVEL OF ACCOUNTABILITY AS WELL. 
          AND SO WE HAVE A GREAT TEAM, A GREAT TEAM HERE, AND, UM, WE JUST WANT YOU TO KNOW THAT WE ARE HERE, WE ARE AVAILABLE, WE ARE, WE ARE HERE TO SERVE THE, THE COMMUNITY OF AUSTIN. 
          WELL, THANK YOU SO MUCH, GAIL, FOR, YOU KNOW, LOOKING BACK AT THE PAST WITH ME AND LOOKING FORWARD TO THE FUTURE. 
          I'M EXCITED FOR THE NEXT 25 YEARS OF POLICE OVERSIGHT. 
          PERSONALLY, WE HAVE A LOT OF FUN STUFF THAT WE'RE HOPING TO GET OUT NEXT YEAR, SO PLEASE STAY TUNED WITH US. 
          IF YOU'RE NOT, UH, ALREADY SIGNED UP FOR A NEWSLETTER, YOU CAN STAY INVOLVED. 
          THAT'S THE FIRST PLACE WE PUBLISH THINGS. 
          WE ALSO ARE ON SOCIAL MEDIA, UM, UH, THE PLATFORM, FORMERLY KNOWN AS TWITTER NOTICE X AND FACEBOOK. 
          UM, BUT, UH, AND WE'RE GONNA BE HERE ALL DAY TODAY UNTIL 2:00 PM UH, WE HAVE BREAKFAST, TACOS AND COFFEE. 
          COME GRAB A BITE AND HANG OUT WITH OUR STAFF, ASK US ANY QUESTIONS. 
          WE'RE HERE TO HELP YOU UNDERSTAND WHAT WE'RE DOING. 
          UH, WE'LL TAKE QUESTIONS FROM, UH, THE PEOPLE IN THE AUDIENCE NOW, AND, UM, CHECK IF THERE'S ANY QUESTIONS FROM OUR ONLINE CREW. 
          UH, SO WE'LL GIVE A QUES A MOMENT FOR QUESTIONS. 
          I'M SORRY. 
          OH, WE HAVE, UH, INDEX CARDS. 
          SORRY, WE HAVE THESE INDEX CARDS. 
          UH, FEEL FREE TO INDEX CARD. 
          I ALSO HAVE SOME PENS HERE, UH, JUST THAT WE MAKE SURE THAT WE'RE, WE'RE GETTING EVERYBODY. 
          UH, SO, UH, WHILE WE'RE LETTING SOME FOLKS JOT DOWN THEIR QUESTIONS, I'LL TALK A LITTLE BIT ABOUT THE PROGRAMMING WE'RE HAVING LATER TODAY. 
          SO WE'LL BE HAVING OUR, UM, ACTUALLY THE GENIUS BEHIND THE OFFICER INVOLVED SHOOTING DASHBOARD. 
          WE'LL BE GIVING A BEHIND THE SCENES LOOK AT HOW THE DASHBOARD WAS BUILT FROM THE GROUND UP. 
          UH, IT WAS A PRETTY, I WOULD CALL IT HEROIC EFFORT TO PUBLISH THE AMOUNT OF DATA THAT WE'VE PUBLISHED, UM, WITH ONE, UM, DATA SCIENTISTS AND, UM, A LOT OF HEART. 
          UM, IT'S ALSO FULLY PUBLISHED IN ENGLISH 
          [00:50:01]
AND SPANISH. 
          IT WAS DONE WITH A LOT OF USER TESTING AND FEEDBACK FROM COMMUNITY. 
          SO, UH, WE'VE BEEN BRINGING THIS, A PRESENTATION ABOUT IT TO THE COMMUNITY, BUT WE'VE NOT SHOWN ANYONE THE BEHIND THE SCENES WORK. 
          AND SO THAT'LL BE A PRESENTATION COMING UP LATER THIS MORNING. 
          WE'LL ALSO HAVE A, UM, SIMILAR CHAT, UH, A FIRESIDE CHAT WITH OUR, UM, POLICY AND RESEARCH TEAM LEAD AND, UH, COOPER THOMPSON, WHO'S WITH THE COMMUNITY ENGAGEMENT TEAM HERE, TALKING ABOUT, YOU KNOW, HOW DO POLICY RECOMMENDATIONS COME ABOUT, WHERE DO THEY COME FROM, WHAT KINDA RESEARCH ARE WE DOING, AND HOW YOU CAN BE INVOLVED. 
          UH, ADDITIONALLY, WE'LL HAVE SOME MORE, UM, OPPORTUNITIES TO ASK, ASK QUESTIONS AND GET THEM ANSWERED. 
          IF YOU'RE NOT FAMILIAR, UH, WE ARE HAVING, UM, A LITTLE QR CODE. 
          SO IF YOU'RE ONLINE WATCHING US LIVESTREAM, WHICH I HOPE YOU ARE, FEEL FREE TO SCAN THE CODE AND SUBMIT YOUR QUESTION ONLINE VIA FORM. 
          IF WE DON'T GET TO YOUR QUESTION, UM, IN THE NEXT FEW MINUTES, WHAT WE'LL DO IS WE'LL ANSWER THEM IN THAT LIGHT LADDER SESSION LATER TODAY SO THAT WE CAN GET TO EVERYONE'S QUESTIONS, UM, AND MAKE SURE THERE'S NO, UH, STONE UNTURNED AROUND HERE. 
          SO, ALRIGHT. 
          ANY QUESTIONS FROM, UM, THE FOLKS JOINING US HERE TODAY? ALRIGHT. 
          ALRIGHT, COOPER. 
          ALRIGHT. 
          WE HAVE A QUESTION ABOUT, UH, WHAT ARE SOME PREVENTATIVE MEASURES THAT A PO IS TAKING, UH, FOR EXAMPLE, IN REGARDS TO TRAINING OF OFFICERS? YEAH. 
          PREVENTATIVE MEASURES. 
          SO, UM, WE DO DO OVERSIGHT OF THE A PD TRAINING ACADEMY. 
          UH, ONE OF THE THINGS WE, ONE OF THE MANY THINGS WE DO, SO WE OVERSEE THEIR CURRICULUM. 
          UM, ACTUALLY IF YOU WANNA LEARN MORE ABOUT THAT, OUR POLICY TEAM IS HERE. 
          THEY'RE IN THE ATRIUM HERE TO ANSWER QUESTIONS ABOUT THAT. 
          YES, . 
          BUT WE OVERSEE THEIR CURRICULUM. 
          WE, UM, UM, SIT IN ON SESSIONS AND OBSERVE, AND WE ALSO PROVIDE RECOMMENDATIONS ON ANY CHANGES THEY CAN MAKE TO MAKE THE CURRICULUM BETTER. 
          YOU KNOW, WE'RE ALWAYS LOOKING TO BRING RECOMMENDATIONS THAT ARE BASED ON NATIONAL BEST PRACTICES IN POLICING. 
          SO WE'RE NOT JUST, YOU KNOW, COMING TO BE A, A BACKSEAT DRIVER OF WHAT THE HARD WORK THAT THEY'RE DOING. 
          WE WANT TO GIVE, YOU KNOW, REAL RECOMMENDATIONS THAT WE SEE ARE MAKING A DIFFERENCE IN OTHER COMMUNITIES, OTHER LAW ENFORCEMENT AGENCIES THAT ARE CONSIDERED NATIONAL BEST PRACTICE IN POLICING. 
          UH, YEAH, AND I WOULD, I WOULD ALSO SAY AS A TEAM, WE ACTUALLY TAKE SOME OF THAT TRAINING OURSELVES MM-HMM . 
          AND SO THAT WE HAVE THE ABILITY AS WE ARE LOOKING AT, UH, INCIDENTS AND CASES THAT WE UNDERSTAND THE TRAINING THAT OFFICERS HAVE. 
          AND SO WE'RE NOT, WE'RE NOT BLIND TO THE FACT THAT, UH, THESE THINGS ARE OCCURRING. 
          WE'VE HAD THE TRAINING OURSELVES. 
          AND SO IT GIVES US, UH, UH, UH, THE ABILITY TO BE ABLE TO LOOK AT SOME OF THESE ISSUES AND REALLY KNOW WHETHER OR NOT, UH, WHAT THE, THE BEHAVIOR THAT A OFFICER IS ENGAGED IN, WHETHER THAT IS WITHIN POLICY OR NOT, BECAUSE WE OURSELVES HAVE GONE THROUGH SOME OF THAT TRAINING AS WELL. 
          AND WE PUBLISH ALL OF OUR RECOMMENDATIONS, WELL, ALL OF OUR RECOMMENDATIONS FOR DISCIPLINE OR POLICY, OUR PUBLISH ON OUR WEBSITE, BUT WE ALSO PUBLISH THE RECOMMENDATIONS WE MAKE FOR THE TRAINING CURRICULUM ON OUR WEBSITE. 
          UM, IT'S ATX UH, POLICE OVERSIGHT.ORG. 
          UH, YOU CAN FIND ALL OF OUR, UH, DOCUMENTATION RELATED TO OVERSIGHT THERE. 
          BUT, UH, WE DO TAKE SOME TIME TO WRITE SOME PRETTY, UM, UH, SUBSTANTIAL RECOMMENDATIONS WHEN WE SEE AN AREA FOR IMPROVEMENT IN THE TRAINING, UH, ACADEMY CURRICULUM. 
          OKAY. 
          WE'LL TAKE THE NEXT QUESTION NOW. 
          OKAY. 
          UH, WHAT IS A PO DOING TO MONITOR ANY USAGE OF FLOCK CAMERAS BY A PD? SO RIGHT NOW, I, I DON'T BELIEVE THAT WE ARE USING A LPR CAMERAS. 
          IT WAS SOMETHING THAT WAS VOTED AGAINST BY COUNCIL. 
          AND THEN SINCE COUNCIL, UM, VOTED AGAINST THAT, UH, THE, THE TRUST ACT HAS NOW BEEN, UM, IMPLEMENTED. 
          IT IS LIVE AND WAS APPROVED, AND THE TRUST ACT IS, IS PUT A LOT OF MEASURES ON THE USE OF TECHNOLOGY, SURVEILLANCE TECHNOLOGY, TECHNOLOGY. 
          YEAH, ABSOLUTELY. 
          ABSOLUTELY. 
          I DON'T, I DON'T KNOW THAT I HAVE ANYTHING TO ADD TO THAT. 
          SO WE DO KNOW THAT FLOCK CAMERAS ARE NOT BEING HERE, BEING USED HERE IN THE CITY OF AUSTIN. 
          MM-HMM . 
          I WANNA SAY IT WAS PROBABLY ALMOST A YEAR AGO, UM, UM, THAT THE, UM, COUNCIL DECIDED AND VOTED NOT TO MOVE FORWARD WITH THAT. 
          SO, YEAH. 
          YEAH. 
          AND, AND NOW WE DO HAVE THE, THE TRUST ACT IN TERMS OF TECHNOLOGY. 
          YEAH. 
          IF YOU WANNA LEARN MORE ABOUT SOME OF THE CONCERNS AROUND THE TRUST ACT, WE ACTUALLY, OUR, OUR POLICY TEAM PUBLISHED A WHITE PAPER ABOUT IT. 
          IT'S ON OUR WEBSITE. 
          YES. 
          IT'S ACTUALLY PROBABLY THE MOST RECENT THING WE PUBLISHED ON OUR WEBSITE, IF YOU WANNA CHECK IT OUT. 
          UH, WE WROTE, UH, JUST KIND OF LIKE A BRIEF HISTORY ABOUT WHERE THE, WHERE, WHY, AND HOW THE TRUST ACT CAME ABOUT, AND SOME OF THE CONCERNS THAT HAVE BEEN, UM, YOU KNOW, WE'VE HEARD FROM THE COMMUNITY AND, AND, AND WHY THIS SITUATION PRECIPITATED 
          [00:55:01]
THE WAY IT DID. 
          ADDITIONALLY, UM, THE CITY AUDITOR DID A REPORT, UH, ON THE USAGE OF, UH, OF CAMERAS OF THE, THE SURVEILLANCE CAMERAS BY A A PD, AND THEY DID RAISE SOME, SOME PRETTY SERIOUS ISSUES. 
          AND SO, UM, YOU KNOW, THE, THE TRUST ACT DIDN'T COME FROM NOWHERE. 
          IT CAME DEFINITELY FROM COMMUNITY MEMBERS LIKE YOURSELVES RAISING THE CONCERN THAT THIS IS, UM, YOU KNOW, NOT WHAT THEY WANNA SEE IN POLICING HERE IN AUSTIN. 
          SO, UM, YEAH. 
          BUT THE AUTHOR OF THAT REPORT IS ACTUALLY HERE IN-HOUSE TODAY. 
          HIS NAME'S MATTHEW. 
          HE'S GONNA BE OVER AT THE POLICY TEAM TABLE. 
          HE'D LOVE TO CHAT WITH YOU ABOUT IT. 
          HE SPENT A GOOD AMOUNT OF TIME WORKING ON THAT WHITE PAPER AND HE HAS A LOT OF THOUGHTS. 
          THERE'S SOME THINGS THAT BEEN, MAKE IT TO THE PAGE. 
          ALRIGHT. 
          CAN WE HAVE MORE TIME FOR ONE MORE QUESTION, COOPER? OKAY. 
          SORRY. 
          NO, THAT'S THE END OF QUESTIONS. 
          IF YOU HAVE, UH, WE DIDN'T ANSWER YOUR QUESTIONS. 
          UH, WE ARE GOING TO ANSWER THEM IN THE LAST SESSION TODAY, SO THEY WILL BE ON AIR. 
          WE JUST, WE WE'RE LATE THIS MORNING. 
          UM, ALSO WE'LL BE AROUND ALL DAY HERE TILL 2:00 PM ABSOLUTELY. 
          SO WE'RE HAPPY TO TAKE ANY QUESTIONS, UM, OFFLINE. 
          SO THANK YOU SO MUCH FOR JOINING US. 
          UM, WE REALLY APPRECIATE IT. 
          AND WE'LL HAVE OUR NEXT SPEAKERS, LIKE I SAID, WE'LL HAVE OUR OIS DASHBOARD, OUR POLICY TEAM, OUR COMPLAINTS TEAM WILL BE PRESENTING ABOUT THE MEDIATION PROCESS AND ABOUT OUR, UM, QUARTERLY COMPLAINTS DATA. 
          AND THEN ANOTHER, UM, YEAH, DID WE JUST HAVE A FULL DAY OF PROGRAMING BEFORE YOU GUYS? SO, ALL RIGHT. 
          THANKS SO MUCH. 
          THANK YOU SO MUCH. 
          GOTCHA. 
          PERFECT. 
          THERE'S A DELAY. 
          OKAY. 
          IF YOU'RE HAVING ISSUES WITH IT, I'LL BE PAYING ATTENTION. 
          GOTCHA. 
          JUST, IS THIS JUST FORWARD? IS THAT WHERE YEAH, FORWARD AND THEN OF COURSE, LEFT AND BACK. 
          LEFT AND BACK. 
          PERFECT. 
          COOL. 
          THANK YOU. 
          PERFECT. 
          OKAY. 
          ALRIGHT. 
          SINCE WE ARE RUNNING A LITTLE BIT BEHIND, I'M GONNA GO AHEAD AND GET STARTED ON THE NEXT PRESENTATION. 
          UH, SO MY NAME IS BRENDAN DURAN. 
          I AM THE COMPLAINT DIVISION SUPERVISOR FOR AUSTIN POLICE OVERSIGHT. 
          WHAT I'M GOING TO BE DOING TODAY IS REVIEWING OUR QUARTERLY DATA, UH, FROM APRIL TO JUNE OF THIS YEAR. 
          SO THE MISSION OF AUSTIN POLICE OVERSIGHT IS TO PROVIDE IMPARTIAL OVERSIGHT OF THE AUSTIN POLICE DEPARTMENT'S CONDUCTS PRACTICES AND POLICIES TO ENHANCE ACCOUNTABILITY, INFORM THE PUBLIC TO INCREASE TRANSPARENCY AND TO CREATE SUSTAINABLE PARTNERSHIPS THROUGHOUT THE COMMUNITY. 
          SO AS THE DIRECTOR IN THE PREVIOUS DISCUSSION HAD MENTIONED, THERE'S KIND OF THREE PRONGS IN WHICH WE ATTACK THIS ONE IS GOING TO BE THROUGH THE COMPLAINTS DIVISION. 
          UH, ONE IS GOING TO BE THROUGH THE POLICY AND RESEARCH, AND THEN ALSO THROUGH COMMUNITY ENGAGEMENT. 
          TO GIVE A LITTLE BIT ABOUT WHAT WE DO AND DON'T DO AS IT REGARDS TO THIS OFFICE, WHAT WE DO IS WE ARE A SEPARATE INDEPENDENT CIVILIAN OVERSIGHT AGENCY. 
          UH, WE REVIEW ALL COMMUNITY COMPLAINTS THAT WE RECEIVE THROUGH OUR OFFICE. 
          WE HAVE FULL ACCESS TO ALL OF APDS DATABASES. 
          WE MAKE RECOMMENDATIONS TO THE CHIEF OF POLICE AND CITY MANAGER RELATED TO DISCIPLINE, ADMINISTRATIVE POLICIES AND TRAINING. 
          AND WE ALSO EDUCATE MEMBERS OF THE COMMUNITY ABOUT THE COMPLAINT PROCESS, OUR REPORTS AND RECOMMENDATIONS AND THEIR RIGHTS WHEN INTERACTING WITH LAW ENFORCEMENT. 
          WHAT WE DO NOT DO, OR WHO WE ARE NOT, IS WE DO NOT WORK FOR THE AUSTIN POLICE DEPARTMENT. 
          WE OR THE CHIEF OF POLICE. 
          AGAIN, WE ARE A SEPARATE INDEPENDENT AGENCY. 
          UH, WHAT WE DO NOT DO IS WE DO NOT OTHER OVERSEE ANY OTHER LAW ENFORCEMENT AGENCIES. 
          WE DO NOT SEE, OVERSEE ANY CRIMINAL CASES AS WELL. 
          WE DO NOT ADMINISTER ANY DISCIPLINE TO OFFICERS, AND WE ARE NOT THE FINAL DECISION MAKERS ON ANY ISSUES RELATED TO DISCIPLINE AND TRAINING BY STATE LAW. 
          SO FIRST WHAT WE'D LIKE TO START WITH IS OUR COMPLAINT PROCESS. 
          SO IF YOU HAVE A, THE A PO COMPLAINT PROCESS IS FOR ANYBODY WHO HAS HAD OR WITNESSED ANY SORT OF POLICE MISCONDUCT OR INTERACTION WITH AN AUSTIN POLICE DEPARTMENT MEMBER. 
          IF THEY'D LIKE TO FILE SOME SORT OF 
          [01:00:01]
FEEDBACK, THEY CAN DO IT IN ONE OF THREE WAYS. 
          THEY CAN EITHER FILE THE COMPLAINT ONLINE, THEY CAN FILE A COMPLAINT IN PERSON, OR THEY CAN DO IT, UM, OVER THE PHONE AS WELL. 
          AND THERE'S OUR CONTACT INFORMATION FOR ANY OF THOSE WHO ARE WANTING TO HAVE THAT CONTACT INFORMATION AS WELL. 
          IT'S IMPORTANT TO NOTE THAT ANYBODY WHO SUBMITS FEEDBACK DOES NOT HAVE TO PROVIDE THEIR CONTACT INFORMATION AND THEY CAN REMAIN ANONYMOUS THROUGHOUT THE PROCESS. 
          SO UNDER THIS FIRST SLIDE, I'D LIKE TO TALK ABOUT, UM, A LITTLE BIT OF A BREAKDOWN FROM WHAT OUR DATA IS SHOWING HERE ON THIS SLIDE. 
          SO ON THE SLIDE YOU CAN SEE THE FIRST ROW TITLED TOTAL CONTACTS. 
          YOU CAN SEE THE SUM OF ALL FEEDBACK REQUESTED OR RECEIVED FROM A PO FROM THE MONTHS OF APRIL, MAY, AND JUNE. 
          THE TOTAL CONTACTS ARE, ARE THE TOTAL CONTACTS ARE SIMPLY THE NUMBER OF COMPLIMENTS AND COMPLAINTS RECEIVED FOR EACH GIVEN MONTH, WHICH ARE ALSO HIGHLIGHTED ON EACH OF THOSE ROWS. 
          AGAIN, TO BE, NOT TO BE INCLUDED AS A SEPARATE METRIC, BUT TO HIGHLIGHT THE NUMBER OF COMPLAINTS THAT WE'VE RECEIVED, UH, THROUGHOUT THE ENTIRE, UM, REPORTING PERIOD. 
          SO IN TALKING ABOUT THE PRELIMINARY REVIEW PROCESS AFTER WE'VE RECEIVED THE COMPLAINT, UH, IT'S GONNA GO THROUGH WHAT'S CALLED A PRELIMINARY REVIEW. 
          THROUGH THIS PROCESS, A PO HAS CATEGORIZED THE COMPLAINT AND RECEIVED IT AS A COMPLAINTANT AGAINST AN AUSTIN POLICE DEPARTMENT OFFICER. 
          AFTER THE COMPLAINT IS RECEIVED, IT'S FORWARDED TO ONE OF OUR COMPLAINT SPECIALISTS WHO'S GOING TO LOOK AT THOSE A PD DATABASES TO SEE IF THERE ARE ANY SORT OF ADMINISTRATIVE POLICY VIOLATIONS REGARDING THEIR INTERACTION WITH THAT OFFICER. 
          AFTER THEY HAVE COMPLETED THEIR REVIEW, THEY'RE GONNA CONTACT THEIR COM, UH, THE COMPLAINANT BY PHONE USUALLY, UH, TO BE ABLE TO SEE HOW THEY WOULD LIKE TO HAVE THEIR COMPLAINT PROCESSED. 
          ONE OF THREE WAYS. 
          ONE IS CALLED A FORMAL COMPLAINT IN WHICH THE COMPLAINT COMPLAINANT CAN REQUEST A FULL INVESTIGATION AND THE CASE WILL BE FORWARDED TO AN, UH, COMPLAINT INVESTIGATOR. 
          THERE'S A SUPERVISOR REFERRAL IN WHICH THE COMPLAINANT CAN SPEAK TO THE SUPERVISOR OF THE OFFICER THAT THEY INTERACTED WITH. 
          AND THEN THERE'S ALSO A COMMUNITY CONCERN, MEANING THE COMPLAINANT OR THE COMPLAINT CAN BE DOCUMENTED AS GENERAL FEEDBACK FOR THE AUSTIN POLICE DEPARTMENT. 
          SO, AS MENTIONED ON THE PREVIOUS SLIDE, A PRELIMINARY REVIEW IS A THOROUGH ANALYSIS ON EACH COMPLAINT THAT A PO RECEIVES. 
          AS YOU CAN SEE IN THIS TOP ROW, THE NUMBER OF PRELIMINARY REVIEWS CONDUCTED MATCHES THE NUMBER OF COMPLAINTS THAT WE RECEIVED. 
          AND THAT'S BECAUSE A PO CONDUCTS A PRELIMINARY REVIEW ON EACH COMPLAINT THAT WE RECEIVE FOR EACH MEMBER OF THE COMMUNITY. 
          AGAIN, THIS IS TO HIGHLIGHT THAT ANY SORT OF ADDITIONAL EVIDENCE CAN ALSO BE SUBMITTED AT THIS POINT, THAT IF THE COMPLAINANT ALSO HAS THAT 'CAUSE AS WE MENTIONED, WE DO HAVE ACCESS TO A PD DATABASES, BUT IF THE COMPLAINANT HAS VIDEO OR PICTURES, THEY'RE ALSO ABLE TO SUBMIT THIS AT THAT POINT. 
          THE NEXT ROW SHOWS THE NUMBER OF COMMUNITY CONCERNS, WHICH SERVES AS THE BULK OF OUR COMPLAINTS DURING THE COMPLAINT PROCESS, UM, FOR THE MONTHS OF APRIL, MAY, AND JUNE. 
          THESE ARE COMMUNITY MEMBERS WHO WERE NOT FIRSTHAND WITNESSES IN ANY SORT OF INTERACTION THAT THEY MIGHT HAVE MADE A COMPLAINT AGAINST, OR THAT THEY DID NOT WANT TO RECEIVE ANY SORT OF FEEDBACK OR CO UH, FOLLOW UP CONTACT. 
          AFTER THEIR COMPLAINT IN SUPERVISOR REFERRALS, WE SHOW A SLIGHT DECREASE FROM APRIL TO MAY, FOLLOWED BY A SLIGHT INCREASE TO JUNE. 
          AGAIN, THIS IS TO HIGHLIGHT THAT THOSE WHO SELECTED TO BE ABLE TO SPEAK TO THE SUPERVISOR OF THE OFFICERS THAT THEY INTERACTED WITH. 
          AND LASTLY, WHICH I'LL GO INTO MORE DETAIL ON THE FOLLOWING SLIDES, IS FORMAL COMPLAINTS. 
          THIS SHOWS THAT THE FORMAL COMPLAINTS THAT, UH, FULL INVESTIGATION WAS REQUESTED BY THE COMMUNITY MEMBER INTO THE ALLEGATIONS THAT THEY MADE AGAINST THE AUSTIN POLICE DEPARTMENT OFFICER. 
          AS WE CAN SEE, THERE WAS AN INCREASE OF COMPLAINTS FROM APRIL TO MAY, FOLLOWED BY A SLIGHT IN OR A SLIGHT DECREASE IN JUNE. 
          SO, SO NOW WE CAN TALK ABOUT WHAT'S CALLED THE PRELIMINARY INVESTIGATION OR WHAT'S WHAT WE USE 'EM AS FORMAL COMPLAINTS DURING THIS PROCESS, THE COMPLAINANT HAS REQUESTED A FULL INVESTIGATION INTO THE INCIDENT OR A FORMAL COMPLAINT, AND THE CASE HAS BEEN FORWARDED TO AN INVESTIGATOR. 
          AT THIS POINT, WHEN THEY'RE WORKING WITH THIS INVESTIGATOR, THE INVESTIGATOR WILL CONDUCT A FORMAL INTERVIEW WITH THE COMPLAINT COMPLAINANT OVER THE PHONE. 
          FROM THAT PHONE, THEY'LL CREATE AN AFFIDAVIT AND REVIEW THE AFFIDAVIT WITH THE COMPLAINANT TO SUBMIT ALONG WITH THEIR FORMAL COMPLAINT. 
          ONCE THE COMPLAINT, UH, ONCE THE AFFIDAVIT IS REVIEWED, THE COMPLAINANT AND THE INVESTIGATOR WILL HAVE THE AFFIDAVIT NOTARIZED SO THEIR FORMAL COMPLAINT CAN BE PROCESSED AND SENT TO THE AUSTIN POLICE DEPARTMENT INTERNAL AFFAIRS OFFICE. 
          NOW WE'LL TALK A LITTLE BIT ABOUT THE DATA REQUESTING OR ABOUT FORMAL COMPLAINTS IN, UH, THE INVESTIGATION PROCESS. 
          SO ON THAT TOP ROW YOU CAN SEE THAT THERE WAS THE NUMBER OF COMPLAINTS THAT A PO REQUESTED A FULL INVESTIGATION OF, OR THE FORMAL COMPLAINTS, UH, FROM THE COMPLAINTS THEY RECEIVED TO THE AUSTIN POLICE DEPARTMENT INTERNAL AFFAIRS 
          [01:05:01]
DIVISION TO DIFFERENTIATE THE NEXT ROW SWORN AFFIDAVITS THAT SHOWS THE, OR THE TOP ROW SHOWS THAT THE ENTIRE INVESTIGATIONS ARE EACH COMPLAINT THAT AUSTIN POLICE DEPARTMENT INTERNAL AFFAIRS REVIEWED AS PART OF THEIR PROCESSES. 
          THE ONE BELOW THAT, THE SWORN AFFIDAVIT ROW, SHOWS THAT THESE ARE THE AMOUNT OF SWORN AFFIDAVITS OR FORMAL COMPLAINTS THAT WENT THROUGH THE AFFIDAVIT PROCESS. 
          THEY WENT THROUGH THE INTERVIEW PROCESS AND THEY HAD THEIR AFFIDAVIT NOTARIZED PRIOR TO FORWARDING IT TO THE AUSTIN POLICE DEPARTMENT. 
          BELOW THAT, THERE IS ONE CALLED A NOTICE OF COMPLAINT. 
          A NOTICE OF COMPLAINT OR NOC IS A FORMAL COMPLAINT WHERE THE COMPLAINANT FAILS TO FOLLOW THROUGH WITH A SWORN AFFIDAVIT PROCESS OR THERE WAS AN EGREGIOUS CONDUCT THAT WE, WE WITNESSED ON OUR END. 
          AND PER THAT PROCESS, WE DECIDED IT WAS MORE APPLICABLE FOR A FULL INVESTIGATION. 
          I, THE PENDING INVESTIGATION ROW, EXCUSE ME, THE PENDING INVESTIGATION ROW DOCUMENTS THAT COMPLAINTS HAVE YET TO BE INVESTIGATED OR CLASSIFIED BY THE AUSTIN POLICE DEPARTMENT INTERNAL AFFAIRS OFFICE. 
          AGAIN, DEPENDING ON THE SCHEDULES, THE AMOUNT OF INFORMATION, THERE MIGHT BE SOMETHING THAT HAS THAT, UH, INVESTIGATION PENDING UNTIL IT'S FULL OF COMPLETION. 
          UH, THE LAST RE THAT SAYS COMPLAINTS THAT CANNOT BE FURTHER INVESTIGATED. 
          SOME. 
          AND AS UH MENTIONED BEFORE, OUR SCOPE AND AUTHORITY IS ONLY THE AUSTIN POLICE DEPARTMENT. 
          SO THESE COMPLAINTS HAVE BEEN DETERMINED THAT THEY WERE NOT WITHIN OUR SCOPE, OR THEY DID NOT HAVE TO DO WITH THE MEMBER OF THE AUSTIN POLICE DEPARTMENT. 
          IT MIGHT HAVE BEEN SOME OTHER AGENCY. 
          THE OVERVIEW OF THE INTERNAL INVESTIGATION PROCESS. 
          SO AFTER THE COMPLAINT HAS BEEN SENT TO THE INTERNAL AFFAIRS FOR THEIR O REVIEW AND INVESTIGATION, A P O'S GOING TO MONITOR THE STATUS OF THIS COMPLAINT. 
          DURING THIS TIME. 
          THEY'LL KEEP THE COMPLAINANT NOTIFIED ONCE A MONTH, TYPICALLY BY EMAIL, UM, OF WHAT THE STATUS IS OR THAT IS CURRENTLY STILL PENDING INVESTIGATION OR STILL UNDER INVESTIGATION BY THE AUSTIN POLICE DEPARTMENT INTERNAL AFFAIRS DIVISION. 
          UH, DURING THIS TIME, THEY'RE REVIEWING ANY EVIDENCE ASSOCIATED WITH THAT INVESTIGATION. 
          AND AGAIN, WE MAINTAIN CONTACT ABOUT ONCE A MONTH TO LET THE KNOW, UH, THE STATUS OF THE INVESTIGATION. 
          SO IN TALKING ABOUT CLASSIFICATIONS, A PO SHARES DATA PROVIDED, UM, BY THE AUSTIN POLICE DEPARTMENT TO SHOW THE BREAKDOWN OR CLASSIFICATIONS OF THE INTERNAL AFFAIRS ASSIGNED FORMAL INVESTIGATIONS THAT WERE FORWARDED FOR FULL INVESTIGATION BEGINNING IN MARCH OF THIS YEAR, A PD CHANGED THEIR CLASSIFICATION. 
          SO FOR WHAT WAS POORLY KNOWN AS C'S OR D'S DESIGNATIONS FOR COMPLAINTS, THEY HAVE NOW BEEN REPLACED FOR INFORMATIONS OR I'S CLASS I CAN STILL UTILIZE OTHER DEPARTMENT MEANS LIKE COUNSELING OR FIELD NOTES OR THERE SOME SORT OF INFORMAL DISCIPLINE FOR THE OFFICERS INVOLVED. 
          THIS DOES NOT IN CHANGE OR IMPACT OUR ABILITY TO CONTINUE TO PROCESS COMPLAINTS. 
          AGAIN, IT'S JUST CHANGING FROM THE CS AND DS THAT ARE NOW REPRESENTED BY I FOR INFORMATION. 
          APOS FUTURE REPORTS AND PRESENTATIONS RELATED TO THIS CLASS OF DICTATION DATA ARE GOING TO START SHOWING EYES RATHER THAN C'S AND D'S. 
          AND FOR THE PROCESS OF THIS NEXT SLIDE, UH, SOME OF 'EM, LIKE I SAID, DEPENDING ON HOW LONG IT TAKES TO BE ABLE TO PROCESS AND, UH, CLASSIFY THESE COMPLAINTS, THAT'S WHY IT'S STILL REPRESENTED IT. 
          ON THE NEXT SLIDE, SO FOR THE MONTH OF APRIL, YOU CAN SEE THAT THERE WAS A CLASSIFICATION OF CLASS A'S WHICH ARE TYPICALLY MORE THE EGREGIOUS VIOLATIONS THAT WE HAVE SEEN CLASS A'S CLASSIFICATIONS ARE GOING TO REPRESENT OF SOMETHING OF THAT COULD RESULT IN DISCIPLINE OF SOMETHING OF MORE THAN 15 DAYS OF A SUSPENSION OR UP TO AND INCLUDING INDEFINITE SUSPENSION. 
          CLASS B'S CAN BE DISCIPLINES THAT INCLUDE UP TO 15 DAYS SUSPENSION. 
          AGAIN, CLASS C'S AND D'S ARE KIND OF BEING PHASED OUT, SO THEY'RE NOT NECESSARILY HAVING A DISCIPLINE, UM, DISCIPLINE ASSOCIATED WITH THOSE RIGHT NOW. 
          BUT FOR THE PURPOSE OF INFORMATION INFORMATIONS ARE GOING TO BE THOSE WHO ARE NOT IDENTIFIED AS A POLICY VIOLATION, BUT THEY CAN STILL BE UTILIZED AS SOME SORT OF INFORMAL DISCIPLINE TO BE ABLE TO ADDRESS THE, UM, CONDUCT THAT MIGHT'VE BEEN VIEWED IN THESE POLICIES OR IN THESE COMPLAINTS. 
          UH, FOR THE BULK MONTH OF WHAT WE CAN SEE IN APRIL, THERE WAS THREE CLASS A CLASSIFICATIONS, MEANING THAT THE EGREGIOUSNESS OF DISCIPLINE COULD RESULT IN UP TO THAT INCLUDING, UH, 15 DAY SUSPENSION OR ANY SORT OF INDEFINITE SUSPENSION AS WELL. 
          UH, FOR THE PURPOSE OF INFORMATION, THERE WAS, UH, MOST OF OUR COMPLAINTS THAT, OR MOST OF THE FORMAL COMPLAINTS WERE CLASSIFIED AS INFORMATION, MEANING THAT THERE WAS NOT NECESSARILY A POLICY VIOLATION OBSERVED. 
          PART OF OUR COMPLAINT PROCESS AT THE END OF IT IS THE A PO RECOMMENDATION, OR I GUESS THE CLOSURE AT THIS STAGE. 
          WE ARE TAKING WHAT HAS HAPPENED IN THE INVESTIGATION AFTER WE HAD MONITORED IT, AND THEN WE ARE GOING TO WRITE A FORMAL DISCIPLINARY RECOMMENDATION EITHER BY OUR, UH, DIRECTOR GAIL MCCANN OR OUR DEPUTY DIRECTOR KEVIN MASTERS, UH, STATING WHAT OUR DISCIPLINE OR WHAT WE BELIEVE OUR RECOMMENDATION FOR THE POLICY 
          [01:10:01]
VIOLATIONS, IF ANY, AND THEN ALSO ANY DISCIPLINARY MEASURES THAT MIGHT BE IMPOSED. 
          UH, HERE YOU CAN SEE THERE'S A QR CODE THAT YOU CAN, UH, ACCESS THAT'LL HAVE OUR DISCIPLINARY RECOMMENDATIONS. 
          ALL OUR DISCIPLINARY RECOMMENDATIONS, WHETHER THEY ARE, UM, FORMAL COMPLAINTS OR ANY SORT OF FORMAL COMPLAINTS, BOTH INTERNAL AND EXTERNAL THAT WE VIEW ARE GOING TO BE ACCESSIBLE AND POSTED ON OUR WEBSITE THAT I BELIEVE THIS QR CODE SHOULD TAKE YOU TO. 
          UH, TO GIVE YOU A LITTLE BIT OF CONTEXT, SOME OF THE COMPLAINTS THAT WE HAVE, UH, LOOKED INTO OR INVESTIGATED THE PAST FEW MONTHS, UH, FOR APRIL, MAY AND JUNE, THINGS HAVE BEEN IMPROPER SEARCH, USE OF FORCE, AND THEN OTHER OFFICERS MISCONDUCT AS WELL. 
          SO WHAT YOU CAN SEE HERE ARE DISCIPLINARY RECOMMENDATIONS MADE FOR EACH OF THESE MONTH. 
          AND AGAIN, THAT'S GOING TO BE FOR EVERY FORMAL COMPLAINT AS WELL AS SOME INTERNAL COMPLAINTS AS WELL. 
          UH, WE CAN SEE THAT THERE WERE SEVEN ISSUED FOR THE MONTH OF APRIL THAT ARE MADE TO THE CHIEF OF POLICE. 
          THERE WAS NINE MADE IN MAY AND FOLLOWED BY DECREASE IN JUNE. 
          UH, WE ALSO HAVE APDS FINAL DISPOSITION CONCURRENCE OR CONCURRENCE WITH RECOMMENDATIONS AS WELL. 
          AGAIN, JUST BECAUSE, UH, THERE ARE CIRCUMSTANCES THAT WE ACTUALLY CONCUR WITH WHAT WE ARE SEEING, THOSE ARE ALSO POSTED AS WELL. 
          SO IT'S NOT NECESSARILY JUST THE ONES THAT WE DO SEE POLICY VIOLATIONS, THE, INCLUDING THE ONES THAT WE DON'T SEE POLICY VIOLATIONS, OR WE AGREE WITH THE FINDINGS THAT A PD HAS ALSO ISSUED OBJECTIONS TO FINAL DISPOSITIONS IN ADDITIONS TO OUR RECOMMENDATIONS. 
          IN ADDITION TO OUR, UH, CONCURRENCES AS WELL, WE CAN ALSO POST THAT WE HAVE A OBJECTION TO THE DISCIPLINE THAT HAS BEEN ISSUED OR, UM, THAT HAS BEEN ISSUED TO THE OFFICER IN ANY CASES. 
          AND IN MAY OF THIS YEAR, WE ISSUED ONE OBJECTION CONCERNING A CASE, AN EXTERNAL CASE DURING THE MONTH OF APRIL. 
          WE HAD ONE OFFICER WHO HAD RESIGNED DURING AN ADMINISTRATIVE INVESTIGATION, FOLLOWED BY NO OFFICERS REPORTED IN MAY OR JUNE OF THIS YEAR. 
          IN ADDITION TO THE RESPONSIBILITIES, ESPECIALLY FOR MY DEPARTMENT, ONE OF THE THINGS THAT WE DO IS BODY-WORN CAMERA REVIEW. 
          SO, CITY POLICY REQUIRES THAT AUSTIN POLICE OVERSIGHT CONDUCT RANDOM REVIEWS OF INCIDENTS ON A PD BODY-WORN CAMERAS. 
          AND THIS IS FOR ANY SORT OF INCIDENT. 
          IT'S NOT NECESSARILY TIED TO A SPECIFIC COMPLAINT. 
          THIS IS RANDOMLY GENERATED THROUGH A DATABASE OR A, UM, THROUGH A WEBSITE THAT WE HAVE ACCESS TO, OR ONE OF THE A PD DATABASES IN WHICH IT RANDOMLY GENERATES A VIDEO FOR US TO VIEW FOR ANY POTENTIAL POLICY VIOLATIONS. 
          UH, EACH MONTH, A PEO STAFF FOR THE COMPLAINTS DIVISION ARE GOING TO BE VIEWING AND REVIEWING, UM, A CERTAIN NUMBER OF COMPLAINTS OR A CERTAIN NUMBER OF VIDEOS PER MONTH TO BE ABLE TO MAKE SURE WE'RE ABLE TO LOOK AT, AGAIN, NOT NECESSARILY THINGS THAT ARE PEOPLE ARE REPORTING, BUT THEN THINGS THAT WE MIGHT JUST BE MONITORING AND SEE. 
          ALSO, AS FAR AS A, UH, POTENTIAL POLICY VIOLATION, SINCE WE DON'T NECESSARILY HAVE A COMPLAINT, ANY SORT OF MISCONDUCT OR ANYTHING THAT WE MIGHT SEE AS AN AREA OF CONCERN ARE REFERRED AS A MEMO OF CONCERN. 
          ONCE WE REVIEW THAT POLICY, ARE, ONCE WE REVIEW THAT INTERACTION SENT TO THE AUSTIN POLICE DEPARTMENT INTERNAL AFFAIRS DIVISION, WHICH IN THEY IN TURN CAN ALSO OPEN AN INTERNAL INVESTIGATION. 
          SO FOR THE MONTH OF APRIL, WE HAD 135 SEPARATE AUDITS LOOKING INTO SEPARATE VIDEOS, UH, THAT THE AUSTIN POLICE DEPARTMENT OR THE AUSTIN POLICE OVERSIGHT LOOKED INTO. 
          IN MAY, WE HAD 123 VIDEOS THAT WE REVIEWED, AND IN JUNE THAT WE HAD 140. 
          NOW, TO PUT IT IN THE CONTEXT OF HOW LONG THESE VIDEOS MIGHT BE, SOME OF THEM ARE FIVE SECONDS, SOME OF THEM ARE UP TO AN HOUR. 
          UH, SO IT TRANSLATES TO HOURS IN THAT NEXT, UM, ROW RIGHT THERE, WE HAD 29 HOURS OF REVIEW DATA, OUR REVIEWED BODY-WORN CAMERA IN THE MONTH OF APRIL 32, IN THE MONTH OF MAY, AND 38 IN THE MONTH OF JUNE. 
          AND IN ALL THESE AUDITS THAT WE PERFORMED FOR THE MONTHS OF APRIL, MAY, AND JUNE, WE DID NOT SEE OR REFER ANYTHING FOR ANY INTERNAL INVESTIGATIONS. 
          I BELIEVE THAT'S THE END OF OUR PRESENTATION DATA. 
          WE HAVE SOME TIME FOR QUESTIONS RIGHT NOW. 
          YES. 
          GOT OUR FIRST QUESTION HERE. 
          UH, IF SOMEONE REQUESTS A FORMAL REVIEW, WILL THEIR NAME BE MADE PUBLIC? NO. 
          SO, UH, IN 
          [01:15:01]
OUR REDACTION PROCESS, WE DO POST ALL OUR COMPLAINTS ONLINE, BUT ME AND MY TEAM GO THROUGH AND MAKE SURE THAT THERE'S NO CONFIDENTIAL INFORMATION, NOTHING THAT CAN BE LOOKED INTO AS FAR AS NAMES, ADDRESSES, OR ANY SORT OF IDENTIFYING INFORMATION THAT WOULD BE VIEWABLE BY THE PUBLIC. 
          SO IF NOT THROUGH THAT PROCESS TOO, THERE ALSO IS AN ANONYMOUS COMPLAINT PROCESS THAT THEY CAN STILL, IF THEY DON'T NECESSARILY WANNA SHARE THEIR INFORMATION, THEY CAN STILL PURSUE A A COMPLAINT THROUGH THAT AS WELL. 
          DID WE HAVE ANY OTHER QUESTIONS? UH, IS IT UNUSUAL THAT ALL BODY CAMERA VIEWS PASSED WITH NO CONCERNS? IN MY EXPERIENCE, I WOULDN'T SAY NO. 
          IT'S NOT UNUSUAL JUST BECAUSE, AGAIN, THESE AREN'T NECESSARILY JUST IN THE CONTEXT OF THEY'RE INTERACTING WITH SOMEBODY. 
          IT COULD BE SOMETHING THAT THEIR BODY CAMERA JUST HAPPENED TO TURN ON. 
          AND AGAIN, MOST OF WHAT WE SEE, UH, OFFICERS ARE DOING WHAT THEY'RE SUPPOSED TO BE DOING THROUGH THESE REVIEWS. 
          IT HAS BEEN THAT WE'VE FOUND A FEW INCIDENTS IN THE PAST THAT WE'VE REFERRED FOR INVESTIGATIONS, AND THOSE ARE TYPICALLY, UH, UM, MET WITH AN INTERNAL INVESTIGATION AS WELL. 
          SO, AGAIN, JUST BECAUSE WE'RE NOT SEEING ANYTHING, AGAIN, MY STAFF IS ONLY SO LARGE AND WE'RE ONLY ABLE TO VIEW SO MANY OFF OR SO MANY VIDEOS. 
          UH, THERE'S THINGS THAT WE CAN'T NECESSARILY SEE. 
          SO IN THE CONTEXT OF WHAT WE CAN SEE, WE'RE NOT SEEING ANYTHING. 
          BUT AGAIN, THAT'S JUST A, A SMALL SCOPE OF WHAT MIGHT BE AS FAR AS AVAILABLE FOR, UM, UH, VIDEOS TO VIEW. 
          IS THERE ANY OTHER QUESTIONS? I WILL BE, UH, LATER ON TALKING, UM, HAVING ANOTHER TALK AT 12 FOR MEDIATION, BUT ME AND MY TEAM ARE GONNA BE OUTSIDE, SO IF Y'ALL HAVE ANY OTHER QUESTIONS ABOUT THIS DATA OR ANYTHING ABOUT THE COMPLAINT PROCESS, Y'ALL ARE MORE THAN WELCOME TO COME AND FIND ME. 
          THANK YOU. 
          Y'ALL HAVE A GOOD DAY. 
          ALRIGHT, EVERYBODY, THANK YOU SO MUCH FOR COMING OUT. 
          WE'RE GONNA GET STARTED WITH OUR NEXT PRESENTATION HERE. 
          MY NAME IS COOPER THOMPSON. 
          I'M A COMMUNITY ENGAGEMENT SPECIALIST WITH AUSTIN POLICE OVERSIGHT, AND TODAY I AM JOINED BY OUR POLICY COMPLIANCE CONSULTANT, CRYSTAL KIMBROUGH. 
          CRYSTAL, THANK YOU SO MUCH FOR COMING OUT TODAY. 
          YES, I'M EXCITED TO BE HERE. 
          YES. 
          UH, SO WE'LL BE TALKING ABOUT THE POLICY RECOMMENDATION PROCESS AND HOW WE ARRIVE AT THOSE. 
          SO, UH, WHERE DO THESE POLICY RECOMMENDATIONS COME FROM THAT YOUR TEAM PUTS TOGETHER? UH, WE PULL FROM A VARIETY OF SOURCES. 
          UM, THEY COME FROM WHENEVER A PD UPDATES A GENERAL ORDER. 
          UM, WE TAKE A LOOK AT THOSE. 
          WE, WE REVIEW ALL OF THOSE. 
          UM, IT ALSO CAN COME FROM ANY DIRECTLY FROM THE COMMUNITY, A COMMUNITY CONCERN, UM, A COMMUNITY MEETING, A QUESTION, AND IT COMES FROM, UH, COMPLAINTS. 
          WHEN WE SEE TRENDS AND COMPLAINTS, WE LOOK INTO THAT AS WELL. 
          ALSO, UM, IT CAN COME FROM CHANGES IN LAWS AND STATUTES THAT NATURALLY TRIGGERS, UH, A REVIEW OF POLICY EVERY TIME. 
          AND ALSO ANY DIRECTIVES COMING FROM THE CITY MANAGER, CITY MANAGER'S OFFICE AS WELL. 
          MM-HMM . 
          UH, SO, UH, WHAT ARE SOME EXAMPLES OF THESE, UH, RECOMMENDATIONS THAT COME FROM A FEW OF THESE SOURCES THAT HAVE REALLY STUCK OUT TO YOU OVER YOUR TIME, UH, WITH, WITH THE POLICY TEAM? I WAS GONNA ASK IF WE CAN GO TO THE NEXT SLIDE JUST SO PEOPLE CAN FOLLOW ALONG. 
          THANK YOU. 
          UM, SO WE HAVE SOME EXAMPLES WOULD BE, AND I'LL GO TO LIKE COMMUNITY CONCERNS. 
          WE'VE HAD COMMUNITY MEETINGS WHERE MEMBERS HAVE ASKED, YOU KNOW, HOW DOES A PD USE THEIR DRONES? WHAT DO THEY DO WITH 'EM? UM, AND SO WE WILL LOOK INTO THAT AND WE LOOKED INTO THAT, MADE A RECOMMENDATION ON BEST PRACTICES. 
          UH, A PD DID NOT HAVE AN EXISTING DRONE POLICY WHEN WE LOOKED. 
          SO, UM, WE ADVISED THAT THEY CREATE A POLICY. 
          UM, ALSO AS FAR AS COMPLAINTS GO, WE'VE HAD, UM, A COMPLAINANT ON, YOU KNOW, THEY WERE GETTING AN COURTESY RIDE FROM AN OFFICER, WHICH THAT COULD BE IF YOU HAD AN ACCIDENT AND THE OFFICER OFFICER TO GIVE YOU TRANSPORTATION, YOU KNOW, TO SOMEWHERE 
          [01:20:01]
HOME OR WHEREVER. 
          UM, WE MADE A RECOMMENDATION THAT THE OFFICER WOULD KEEP THEIR BODY-WORN CAMERA ON THE ENTIRE TIME DURING A COURTESY TRANSPORT. 
          IT IS BEST PRACTICES THAT, UM, MOST AGENCIES DO HAVE POLICY AROUND THAT A PD DID NOT. 
          UM, ALSO, I GUESS WE CAN LOOK AT WHEN LAWS AND STATUTES, UM MM-HMM . 
          DIRECT POLICY CHANGE. 
          ONE OF THEM WOULD BE THE IMPLEMENTATION. 
          IT WAS IN 2023 OF THE CROWN ACT. 
          UM, WE HAD LOOKED AT APDS PERSONNEL POLICIES AND THEY STILL, UM, WERE NOT IN LINE WITH THE CROWN ACT. 
          SO WE OBVIOUSLY MADE THE RECOMMENDATION THAT THAT BE IMPLEMENTED. 
          UH, CAN YOU EXPLAIN A LITTLE MORE ABOUT THE CROWN ACT AND SORT OF HOW IT WAS, UH, IMPACTING APDS UH, POLICIES? YEAH. 
          WITHIN THEIR PERSONNEL POLICIES, AND IT WAS PARTICULARLY THE HAIR POLICY THEY HAVE, HOW THEY ARE TO MAINTAIN THEIR APPEARANCE WHEN ON DUTY. 
          AND WITHIN THAT WAS, UM, HOW THEY WERE TO WEAR THEIR HAIR AND HAD PICTURES, THINGS LIKE THAT. 
          OBVIOUSLY IT DID NOT ALIGN WITH THE CROWN ACT, SO WE REQUESTED AND RECOMMENDED THAT THEY UPDATE IT TO BE IN LINE WITH STATE LAW AND THEY DID. 
          THAT'S GREAT. 
          SOUNDS LIKE THERE'S A LOT OF DIFFERENT WAYS THAT Y'ALL ARE KEEPING YOUR EAR TO THE GROUND ON THE POLICY TEAM. 
          UH, AND SO WHEN SOMETHING GETS BROUGHT TO YOUR ATTENTION, UH, AND YOU, UH, SAY THAT'S SOMETHING THAT'S A, A GOOD CANDIDATE FOR A POLICY RECOMMENDATION, UH, WHAT DOES YOUR RESEARCH PROCESS LOOK LIKE? SO WE HAVE TWO POLICY ANALYSTS ON OUR TEAM. 
          AND THEY START OUT BY, DEPENDING ON WHAT, UM, THE ISSUE IS, THEY'LL LOOK AT STATE LAW, CASE LAW, UM, ACADEMIC ARTICLES. 
          WE LOOK AT PRACTITIONER INSIGHTS, WE LOOK AT DIFFERENT DATA SURROUNDING AN ISSUE. 
          UM, AND WE DO, ONE OF THE MOST IMPORTANT THINGS I THINK WE DO IS BY DOING A COMPARATIVE ANALYSIS WITH APDS POLICY AGAINST OTHER POLICIES, OTHER AGENCIES. 
          AND AGAIN, IT DEPENDS ON WHAT THE CHANGE WE'RE LOOKING AT TO BE, WHETHER WE LOOK AT IN-STATE AGENCIES OR NATIONALLY. 
          AND WE'RE LOOKING FOR BEST PRACTICES IN POLICING WHEN WE DO THAT. 
          MM-HMM . 
          UH, SO WHEN YOU'RE LOOKING AT SOME OF THESE OTHER LAW ENFORCEMENT AGENCIES, ARE THERE A FEW THAT, UH, YOUR TEAM, UH, FINDS THEMSELVES SORT OF LOOKING AT MORE, MORE FREQUENTLY? YES. 
          IF WE'RE LOOKING IN STATE, UM, FORT WORTH IS A VERY COMPARABLE AGENCY TO OURS. 
          UM, AND SIZE, THEIR SIZE OF CITY, ET CETERA. 
          WE ALSO LOOK AT DALLAS AND HOUSTON, SOME OF THE BIGGER ONES. 
          UM, IF WE'RE LOOKING NATIONALLY, WE DO LIKE TO LOOK, UM, PREFERABLY AT A AGENCY THAT MAYBE HAS UNDERGONE A CONSENT DECREE AT SOME TIME BECAUSE THAT MEANS THEIR POLICIES WILL HAVE BEEN, UM, UPDATED IN LINE WITH BEST PRACTICES ALREADY. 
          SO, AND THAT WOULD BE LIKE NEW ORLEANS, UM, SEATTLE, PLACES LIKE THAT. 
          MM-HMM . 
          UH, SO, UH, CAN YOU EXPLAIN A LITTLE BIT ABOUT WHAT A CONSENT DECREE IS AND SORT OF HOW IT HELPS MAKE THOSE POLICIES A LITTLE MORE TRANSPARENT AND CLEAR FOR YOUR TEAM? UM, A CONSENT DECREE IS USUALLY IT'S A LEGAL INTERVENTION, UM, BY USUALLY A DEPARTMENT OF JUSTICE AND THEY WILL COME IN WHEN THERE'S BEEN AN ISSUE LARGE ENOUGH TO, UM, YOU KNOW, CREATE THAT INTERVENTION AND THEY COME IN, REVIEW POLICIES AND PRACTICES AND REALLY ESSENTIALLY FORCE THE AGENCY TO ADOPT THESE POLICIES AND PRACTICES. 
          SO IT'S A GOOD SOURCE TO LOOK AT. 
          YEAH, DEFINITELY. 
          SEE HOW IT'S, HOW IT HELPS YOU, UH, GET, GET EVERYTHING NICE AND NICE AND CLEAR FOR EVERYTHING. 
          MM-HMM . 
          SO ONCE YOU'VE GONE THROUGH THIS RESEARCH PROCESS, WHAT COMES NEXT IN GETTING THIS RECOMMENDATION OUT THE DOOR? YEAH. 
          ONCE WE'VE, YOU KNOW, LOOKED AT EVERYTHING AND WE, WE KEEP ALL OF OUR RESEARCH, IT'S UM, WE KEEP IT JUST, SO IF WE EVER HAVE TO GO BACK, WE HAVE WHERE WE CITE ALL OF OUR RESEARCH. 
          UM, SO IF THERE'S QUESTIONS GOING FORWARD FROM LEADERSHIP OF WHERE DID YOU FIND THIS? UM, YOU KNOW, WHO ELSE IS DOING THIS? WE HAVE IT ALL THERE. 
          UM, WE GATHER THAT AND WE TRANSLATE IT INTO A CLEAR, ACTIONABLE, UH, RECOMMENDATION. 
          AND WE DO TAKE THOSE AND PUT THOSE ONLINE. 
          WE POST THEM. 
          THEY'RE ALSO SENT TO, UM, THE CHIEF OF POLICE AND THE CITY MANAGER'S OFFICE SO THAT THEY'RE AWARE, UM, OF, YOU KNOW, THE CITY MANAGER SEES WHAT WE'RE SENDING TO THE CHIEF. 
          AND, UM, YOU KNOW, FROM THERE WE POST IT ONLINE AND IT'S KIND OF UP TO A PD WHETHER THEY ACCEPT THE RECOMMENDATION OR NOT. 
          OKAY. 
          SO, UH, A PD UH, DOES NOT HAVE TO TAKE OUR RECOMMENDATIONS. 
          THEY ARE NOT REQUIRED TO, UH, TAKE OUR RECOMMENDATIONS, BUT IT, IT IS STILL, I THINK, IMPORTANT THAT WE, THE COMMUNITY AND PUBLIC CAN SEE WHAT WE HAVE RECOMMENDED. 
          [01:25:02]
OUR RESEARCH IS OUT THERE, UM, IF IT CAME FROM A COMPLAINT OR COMMUNITY CONCERN, THAT HAS BEEN NOTED AND IT'S OUT THERE IN OUR POLICY RECOMMENDATIONS. 
          ALRIGHT. 
          UH, FROM THERE, I KNOW IT GOES, UH, UP ON OUR WEBSITE AND I, I WOULD LIKE THANK YOU FOR, FOR WALKING US THROUGH HOW ALL THESE POLICY RECOMMENDATIONS COME TO BE. 
          I KNOW, UH, THEY'RE REALLY INFORMATIVE AND REALLY SCHWA THE, THE INCREDIBLE WORK THAT YOUR TEAM IS DOING. 
          UH, IS THERE ANYTHING ELSE YOU'D, YOU'D LIKE, UH, THE COMMUNITY MEMBERS TO, TO KNOW ABOUT, UH, POLICY OVERSIGHT AND, AND WHAT YOUR TEAM DOES? YEAH, I THINK IT IS IMPORTANT, UM, TO LET THE COMMUNITY KNOW WE, WE WANT TO HEAR FROM YOU. 
          UM, YOUR VOICE DIRECTLY SHAPES THE WORK THAT WE DO. 
          SO PLEASE USE US AS A RESOURCE AND PLEASE, YOU KNOW, SPEAK UP. 
          LET US KNOW YOUR CONCERNS, ASK QUESTIONS, AND PROVIDE FEEDBACK ON YOUR EXPERIENCES. 
          WE, WE NEED THAT. 
          UM, 'CAUSE THAT DIRECTLY SHAPES THE POLICY RECOMMENDATIONS THAT WE'RE MAKING. 
          ALRIGHT, WELL THANK YOU SO MUCH FOR, FOR SITTING DOWN AND SHARING ABOUT, UH, WHAT YOUR TEAM DOES. 
          WE HAVE ANY QUESTIONS FROM THE COMMUNITY, WE'RE HAPPY TO TAKE THOSE NOW. 
          ALL RIGHT. 
          UH, THANK YOU CRYSTAL AND COOPER. 
          UM, SO WE DO HAVE A QUESTION. 
          DO YOU HAVE POLICIES ON HOW A PO SHOULD HANDLE SITUATIONS WHEN THEY OBSERVE ANOTHER AUTHORITY LIKE ICE, UH, ACTING IN CONFLICT WITH LOCAL LAW ENFORCEMENT IN THE CONSTITUTION? UM, THAT'S THE QUESTION. 
          YES. 
          I WOULD SAY WITHIN A PD POLICY, UM, THERE'S POLICY AROUND INTERACTING, UM, WITH OUTSIDE AGENCIES. 
          AND IN THAT, YOU KNOW, ALSO WITHIN ALL OF THAT, THEY HAVE TO BE UPHOLDING CIVIL RIGHTS. 
          UM, IT IS IN POLICY PEOPLE'S CIVIL RIGHTS. 
          SO IT DOESN'T GET INTO SPECIFICS OF WHAT AGENCIES, IT JUST SAYS OUTSIDE AGENCIES AND YOU CAN LOOK AT IT. 
          THEIR, THEIR GENERAL ORDERS ARE ONLINE AND YOU CAN LOOK UNDER, UH, OUTSIDE AGENCY ASSISTANCE. 
          THAT'S WHERE YOU CAN FIND THAT POLICY. 
          THANK YOU. 
          UH, WHAT, I'M SORRY, THERE'S A WORD ON HERE. 
          I'M HAVING TROUBLE READING THIS ONE. 
          I'M GOING TO ASK THE PERSON WHO ASKED ABOUT STATISTICS , IF YOU CAN. 
          SORRY. 
          UM, WHAT IS THE TIME PERIOD FOR A POLICY RECOMMENDATION? SO IT REALLY DEPENDS ON WHAT IT IS THAT WE'RE LOOKING AT. 
          SOME REQUIRE MORE RESEARCH THAN OTHERS AND, UM, WE LIKE TO TURN THEM AROUND AS QUICKLY AS WE CAN, BUT WE WANT TO MAKE SURE WE'RE MAKING THE MOST INFORMED RECOMMENDATION. 
          SO THERE'S NOT AN EXACT, YOU KNOW, TIME CONSTRAINT. 
          UM, WHAT IS THE RATE THAT, OR JUST LIKE THE NUMBERS ON A PD ACCEPTING THESE RECOMMENDATIONS? IT'S, I WILL SAY, UM, IT VARIES OVER THE YEARS. 
          UM, RECENTLY IT'S BEEN A LOWER NUMBER THAN IT WAS PREVIOUSLY. 
          UM, IT'S, AND I'M, I'M NOT EXACTLY SURE WHY. 
          UM, I, I THINK WHEN THEY SAY WE, I THINK THEY MEAN A PD DO WE TRACK, OR MAYBE IT'S US. 
          UM, DO WE TRACK CIVIL RIGHTS INFRACTIONS AND WHERE A PO MM-HMM . 
          UM, NO, WE, WE DO NOT, THAT'S NOT PART OF OUR WORK TO TRACK CIVIL RIGHTS INFRACTIONS IS LIMITED TO THE, IN INTERACTIONS WITH OFFICERS. 
          RIGHT. 
          SO IF AN OFFICER DOES, UM, YOU KNOW, NOT UPHOLD SOMEONE'S CIVIL RIGHTS, YES. 
          WE'RE OBVIOUSLY, UM, TRACKING THAT. 
          IF THE COMPLAINT IS MADE, IS THERE A WAY FOR THE CITY TO COMPEL A PD TO, TO COMPLY WITH THE RECOMMENDATION? UM, HAVE THERE BEEN INSTANCES OF NON-COMPLIANCE? AGAIN, THEY DO NOT HAVE TO TAKE OUR RECOMMENDATIONS. 
          UM, YOU KNOW, WE, WE'VE HAD CONVERSATIONS OF AND ASKED WHY, AND WE GO BACK AND FORTH ON THE CONVERSATION, BUT THEY DO NOT HAVE TO COMPLY TO OUR RECOMMENDATIONS. 
          AND THAT'S AGAIN, WHERE I THINK COMMUNITY IS IMPORTANT BECAUSE IT'S OUT THERE. 
          WE ARE MAKING IT PUBLIC. 
          I SPEAK ABOUT OUR RECOMMENDATIONS AT OUR QUARTERLY MEETINGS, AND I THINK THAT IF THERE IS SOMETHING THAT THE COMMUNITY FEELS PASSIONATE ABOUT, WE DO NEED THOSE VOICES AS WELL TO KIND OF, UM, HELP GET THOSE IMPLEMENTED. 
          UH, DOES A PD REPORT WHY THEY DON'T ACCEPT THE RECOMMENDATION? AGAIN, THEY DON'T HAVE TO, 
          [01:30:01]
AND SOMETIMES WE ASK AND THEY WILL LET US KNOW, BUT, UM, IT'S NOT SOMETHING THAT THEY PUBLICLY PUT OUT. 
          THEY DO WHEN IT COMES TO DISCIPLINE RECOMMENDATIONS, THEY'RE REQUIRED BY A POA TO RESPOND TO THOSE, BUT ACTUALLY POLICY RECOMMENDATIONS, THEY'RE NOT REQUIRED. 
          UM, I THINK THAT'S IT FOR QUESTIONS. 
          I HAVE JUST A REALLY QUICK ONE. 
          UM, CAN YOU EXPLAIN THE WHY THEY, LIKE, THE REASONS WHY THEY HAVEN'T RECOMMENDED THAT THEY'VE TOLD YOU? CAN YOU JUST, UH, I MEAN, IT'S SO SPECIFIC TO EACH RECOMMENDATION. 
          UM, I MEAN, IT COULD BE AS MUCH AS, WELL, IT'S IN STATE LAW, WE THINK IT'S REDUNDANT TO PUT IT IN POLICY, THINGS LIKE THAT. 
          UM, AGAIN, THEIR GENERAL ORDERS IS ALMOST A THOUSAND PAGES. 
          UM, IT, IT'S QUITE EXTENSIVE. 
          SO, UM, YOU KNOW, BUT WE DON'T MAKE A RECOMMENDATION THAT WE DON'T FEEL  IS VERY IMPORTANT AND THAT NEEDS TO BE IN THERE. 
          ALRIGHT. 
          I THINK THAT CONCLUDES QUESTIONS. 
          THANK YOU. 
          THANK YOU MUCH FOR COMING OUT. 
          GOOD AFTERNOON EVERYBODY. 
          WE'RE GONNA GO AHEAD AND GET STARTED. 
          UH, SO AGAIN, UH, TO GIVE Y'ALL A LITTLE BIT OF PREFACE ABOUT WHAT THIS IS GONNA BE, MY NAME IS BRENNAN DURAN. 
          I'M THE COMPLAINT DIVISION SUPERVISOR FOR AUSTIN POLICE OVERSIGHT. 
          JOINED WITH ME IS ERIN ROBINSON. 
          SHE IS THE EXECUTIVE DIRECTOR FOR THE DISPUTE DISPUTE RESOLUTION CENTER. 
          WHAT WE'RE GONNA BE TALKING ABOUT A LITTLE BIT TODAY IS JUST A CONVERSATION ABOUT OUR MEDIATION PROCESS AND HOW IT, UH, ALIGNS WITH AUSTIN POLICE OVERSIGHT DURING THAT. 
          SO AARON, THANK YOU FOR BEING HERE. 
          FIRST OF ALL, I KNOW THIS IS, UH, A LITTLE OUTSIDE OF WHAT WE'VE NORMALLY DONE, SO I'M EXCITED TO HAVE THE CONVERSATION JUST BECAUSE THE, UM, MEDIATION, IT'S NEW TO ME AS IT IS TO MOST PEOPLE TOO. 
          SO TO BE ABLE TO HAVE THAT CONVERSATION WITH YOU DIRECTLY FROM THE SOURCE, WE CAN KIND OF GIVE A PERSPECTIVE OF WHAT IT LOOKS LIKE. 
          SO YEAH, IT'S AN ABSOLUTE PLEASURE, ESPECIALLY WE'VE BEEN WORKING ON THIS PARTNERSHIP FOR SO LONG WITH AUSTIN POLICE OVERSIGHT, AND I'M JUST DELIGHTED TO BE HERE. 
          SO THANK YOU. 
          GREAT. 
          SO FIRST I'D LIKE TO ASK JUST WHAT, WHAT IS MEDIATION, I GUESS ARE THOSE WHO DON'T NECESSARILY KNOW, NOT NECESSARILY JUST IN THE CONTEXT OF WHAT WE TALK ABOUT HERE OR HOW WE'RE TALKING ABOUT IT, BUT WHAT IS THE MEDIATION PROCESS OR WHAT DOES IT LOOK LIKE? THAT'S A REALLY GOOD QUESTION. 
          MAINLY BECAUSE I THINK SO MANY PEOPLE, WHEN THEY HEAR MEDIATION, THEY THINK OF WHAT YOU SEE ON TV. 
          THEY THINK OF MEDIATION IN THE COURT SYSTEM. 
          IT SOUNDS INTENSE AND SCARY AND HIGHLY PROFESSIONAL, A LITTLE BIT INTIMIDATING. 
          AND ON THE OTHER SIDE OF THINGS, WHAT WE DO IS WE ARE A NONPROFIT THAT PROVIDES PUBLIC MEDIATION SERVICES. 
          AND SO WHAT THAT MEANS IS WHEN TWO OR MORE PEOPLE COME TO US WITH A CONFLICT THAT NEEDS TO BE RESOLVED, WE CAN WORK WITH THEM AS AN OBJECTIVE PARTICIPANT TO GUIDE THEM THROUGH. 
          WE DON'T INTERVENE IN ANY WAY, PROVIDE ADVICE, ANYTHING LIKE THAT, BUT WE GUIDE THEM THROUGH THAT CONFLICT TO WHATEVER GOAL IT MAY BE. 
          SOME PEOPLE WANT A RESOLUTION, SOME PEOPLE WANNA BE SEEN OR HEARD. 
          SO WE HAVE A VARIETY OF GOALS, BUT THAT'S SORT OF A CRASH COURSE IN MEDIATION. 
          AWESOME. 
          SO I GUESS IN, IN TERMS OF GOALS, I GUESS IT'S REALLY JUST TO BE ABLE TO MAKE SURE THAT EACH PARTY IS HEARD INDIVIDUALLY AND EACH MIGHT HAVE THEIR OWN INDIVIDUAL GOALS. 
          IS THAT SAFE TO SAY? ABSOLUTELY. 
          AND IT, IT DEPENDS ON EVERY SINGLE CASE. 
          AND WE SEE SUCH A HUGE VARIETY. 
          WE SEE, I MEAN, FOR CONTEXT, WE CAN ONLY MEDIATE CIVIL CASES. 
          AND SO WE SEE THINGS THAT ARE ESTATE CONFLICTS, DIVORCE, CHILD SUPPORT, CONFLICTS, NEIGHBORS, STAFF. 
          SO IN EACH OF THOSE SITUATIONS, THE THING THAT'S CAUSING CONFLICT IS GONNA BE DIFFERENT. 
          MM-HMM . 
          AND SO THEIR GOAL IS GOING TO BE DIFFERENT. 
          AWESOME. 
          OKAY. 
          UH, SO I, I GUESS IN TERMS OF WHAT MEDIATION LOOKS LIKE FOR OUR OFFICE, UM, AGAIN, AND WE'RE A VERY LIMITED CONTEXT FOR COMPLAINTS IN ITSELF. 
          SO AGAIN, WE'RE ADMINISTRATIVE AND WHAT WE CAN LOOK INTO AS FAR AS INCIDENTS AND BEING COMPLAINTS. 
          BUT WHAT IT LOOKS LIKE FOR HERE AT A PO IS REALLY LOOKING AT HOW IT'S NOT A STANDALONE PROCESS. 
          WHAT I'VE COME TO, TO START DESCRIBING IT AS, IT'S MORE OF AN INTERNAL REFERRAL FOR US BECAUSE WE GET COMPLAINTS AND WE TALK TO THE COMPLAINANTS IN WHICH HOW THEY WANT THEIR COMPLAINT PROCESSED. 
          BUT BEFORE WE GET THERE, THERE ARE A COUPLE OF, UM, CRITERIA WE WANNA MAKE SURE THAT THE COMPLAINT MEETS BEFORE WE RECOMMEND IT FOR MEDIATION BECAUSE, UH, WHAT I WOULD THINK IS NOT NECESSARILY EVERY SITUATION THAT COMES YOUR WAY IS APPLICABLE OR PROBABLY APPROPRIATE FOR MEDIATION. 
          MM-HMM . 
          SO THINGS, ONCE WE TALK AND SEE IT TO THE COMPLAINANT SAYING THAT THEY DO WANNA FILE WHAT'S CALLED A FORMAL COMPLAINT WITH OUR OFFICE. 
          AFTER THAT WE'LL GO AHEAD AND SAY, 
          [01:35:01]
WELL, DO WE SEE A POLICY VIOLATION? WHAT LEVEL OF SEVERITY ARE WE KIND OF TALKING ABOUT? AND THEN BEING ABLE TO COMMUNICATE WITH THE AUSTIN POLICE DEPARTMENT INTERNAL AFFAIRS DIVISION, UM, MAKING SURE THAT THEY SEE THE SAME THINGS AS FAR AS US SAYING THAT THERE IS A POLICY VIOLATION. 
          AND THEN WE CAN KIND OF GO FROM THERE TALKING TO THE OFFICER TO SEE IF THEY'D AGREE FOR A MEDIATION PROCESS, ALL TO SAY THAT BEFORE WE BRING IT BACK TO THE COMPLAINANT SAYING, DO YOU EVEN WANT TO PARTICIPATE IN MEDIATION? BECAUSE ONE THING I'D LIKE TO IT BE KNOWN, I GUESS, IS THAT MEDIATION IS JUST GONNA BE AN OPTION AND AN OPPORTUNITY. 
          IT'S NOT NECESSARILY A STANDARD, IT'S NOT SOMETHING THAT THE COMPLAINANT'S GONNA HAVE TO PARTICIPATE IN IF THEY DON'T FEEL COMFORTABLE. 
          SO I GUESS IN TERMS OF THAT, WHEN WE FINALLY GET ALL THOSE, THAT LEGWORK BEFORE WE ACTUALLY CONTACT YOU TO SAY, WELL, THEY BOTH PARTIES HAVE PARTICIPATED OR AGREED TO MEDIATION MM-HMM . 
          NOW WE CAN KIND OF MOVE FORWARD WITH THE MEDIATION PROCESS. 
          RIGHT. 
          AND, AND FROM A P'S PERSPECTIVE, ONE OF THE THINGS YOU HAVE TALKED ABOUT IS HOW IMPORTANT IT IS TO SEPARATE BETWEEN MEDIATION SERVICES AS A STANDALONE ENTITY AND MEDIATION SERVICES AS SOMETHING THAT A PO PROVIDES AS AN OPTION. 
          SO CAN YOU TALK A LITTLE BIT MORE ABOUT HOW YOU SEE THAT? UH, SO YEAH, STANDALONE, LIKE I SAID, IT'S NOT NECESSARILY SOMETHING THAT THEY CAN REQUEST UPFRONT JUST BECAUSE IT'S MORE OF AN INTERNAL REFERRAL THAT WE'RE SEEING ON OUR END TO BE ABLE TO SAY, WE SEE AND WE HAVE THE DISCRETION TO BE ABLE TO ESCALATE SOME OF THESE COMPLAINTS. 
          AND WE THINK IT MIGHT BE MORE APPROPRIATE RATHER THAN A FORMAL INVESTIGATION TO HAVE THE COMPLAINANT TO BE ABLE TO TALK TO THE OFFICER INVOLVED. 
          BECAUSE I THINK THAT'S MORE OF A, OF RELEVANT, UM, JUST EXPERIENCE TO BE ABLE TO HAVE THAT PERSONAL CONNECTION. 
          BECAUSE AT THE END OF THE DAY, WHAT WE DO, WE'RE KIND OF A LIAISON IN MOST OF WHAT WE DO IN PROCESSING COMPLAINTS. 
          WE'RE NOT GIVING THE OFFICE, WE'RE NOT GIVING THE PARTICIPANT AN OPPORTUNITY TO DIRECTLY CONTACT THAT OFFICER, WHETHER IT BE A COMMUNITY CONCERN THAT THEY'RE SPEAKING WITH THE SUPERVISOR OR EVEN A FORMAL INVESTIGATION. 
          THEY DON'T NECESSARILY GET TO GUARANTEE THAT THEY'RE GONNA SPEAK TO SOMEBODY FROM THE AUSTIN POLICE DEPARTMENT, BUT I THINK IT'S MORE RELEVANT AND MORE IMPACTFUL THAT THEY'RE ACTUALLY GETTING TO SPEAK TO THE OFFICERS THAT THEY INTERACTED WITH. 
          AGREED. 
          AND, YOU KNOW, TO POINTS THAT WE'VE DISCUSSED BEFORE, ANOTHER THING IS INTERNALLY FOR THE OFFICERS TO UNDERSTAND THAT, UM, THEY CAN'T COME IN AND WANT TO MEDIATE THEIR OWN PERSONAL ISSUES AND WE PROVIDE MEDIATION FOR THEM WITHIN THE CONFINES OF A PO. 
          RIGHT. 
          IF THEY WANNA SEEK OUT MEDIATION SERVICES FROM US, THEY CAN DO THAT OUTSIDE OF WORK. 
          BUT IN OUR COLLABORATION WITH A PO, IT'S REALLY JUST FOR PROFESSIONAL COMPLAINTS. 
          RIGHT. 
          DOES THAT MAKE SENSE? RIGHT, YEAH. 
          MORE OF THE ADMINISTRATIVE PART OF WHAT WE CAN LOOK INTO. 
          'CAUSE LIKE I SAID, OUR SCOPE IS VERY, THERE MIGHT BE SOME OVERLAP WITHIN A CRIMINAL INVESTIGATION OR EVEN A CIVIL ISSUE, OR REALLY JUST ABOUT THAT ADMINISTRATIVE PART THAT ALLOWS US TO BE ABLE TO PROCESS THEIR COMPLAINTS AND THEN AGAIN, HAVE THIS TO BE SPECIFIC ABOUT THEIR COMPLAINT IN AN ADMINISTRATIVE FASHION, I GUESS. 
          IF THAT MAKES SENSE. 
          YEP. 
          ABSOLUTELY. 
          UH, SO HOW, HOW DID THIS COME ABOUT? I KNOW IT'S, IT'S BEEN IN THE WORKS FOR SOME TIME NOW AND NOW THAT IT'S BEEN ESTABLISHED, WE'RE, WE'RE STARTING TO GET SOME COMPLAINTS THAT ARE ACTUALLY GOING THROUGH THIS PROCESS. 
          BUT IF YOU COULD SPEAK A LITTLE BIT ABOUT HOW WE GOT TO THIS POINT, PARTNERSHIPS AND WHO WE HAD TO WORK WITH, OR HOW WE EVEN GET STARTED. 
          YEAH, I, FROM MY PERSPECTIVE, THIS IS SORT OF AN INTERESTING AND EXCITING PROCESS BECAUSE WHEN I JOINED THE DRC AS THEIR EXECUTIVE DIRECTOR, WHAT I WAS TOLD IS THAT THERE HAD BEEN THREE DIFFERENT POINTS WHERE THE DRC TRIED TO FORM A PARTNERSHIP WITH AUSTIN POLICE OR AUSTIN POLICE OVERSIGHT. 
          AND THERE WERE A VARIETY OF DIFFERENT CONFLICTS, JUST PLACES WHERE THEY COULDN'T COME TOGETHER WITH THE SAME GOALS AND THE SAME, UH, IDEAS ON HOW IT COULD BE ACCOMPLISHED. 
          SO, UM, MOST RECENTLY, A YEAR AND A HALF AGO, KEVIN MASTERS REACHED OUT TO ME AND SAID, YOU KNOW, WE HAVE A STATUTE IN OUR GUIDANCE SAYING THAT WE HAVE TO PROVIDE A MEDIATION SERVICE, BUT WE'VE NEVER BEEN ABLE TO DO THAT. 
          AND SO HOW CAN WE WORK TOGETHER TO MAKE THAT HAPPEN? AND SO, IN MY OPINION, IT'S BEEN REALLY SMOOTH SAILING, WORKING WITH A PO WITH KEVIN, UM, WITH THE COMMANDERS THAT HAVE BEEN INVOLVED TOO. 
          AND LAST NOVEMBER I BELIEVE WE WERE ABLE TO SIGN THE CONTRACT AND REALLY GET GOING ON THE PROCESS. 
          BUT AS AN ORGANIZATION THAT'S BEEN OPEN FOR 43 YEARS, IT'S BEEN A LONG TIME COMING. 
          SO, UM, WE'RE EXCITED. 
          YEAH, IT'S GOING WELL. 
          AWESOME. 
          I, I GUESS JUST SPEAKING ABOUT THAT, AND AS LONG AS YOU'VE BEEN, UH, OPEN, HOW, HOW, IN TERMS OF THIS, WHERE, WHERE ARE COMPLAINTS FALLING, I GUESS, IS THERE PREVIOUS INTERACTIONS OR PREVIOUS MEDIATIONS THAT YOU CAN KIND OF SPEAK FROM EXPERIENCE THAT KIND OF FIT WHAT WE'RE TRYING TO ACCOMPLISH IN THIS FASHION? I KNOW IT'S VERY SPECIFIC AS FAR AS MEDIATION IN A ADMINISTRATIVE SENSE, BUT I GUESS JUST, UH, MEDIATION WITH PUBLIC SAFETY OFFICIALS IN GENERAL. 
          IS THAT SOMETHING Y'ALL HAVE HAD EXPERIENCE WITH? THAT'S A GOOD QUESTION. 
          I'M, I'M THINKING OF A VARIETY OF DIFFERENT THINGS BECAUSE THE CASES THAT WE'RE SEEING FROM A PO OR EVERYTHING FROM DISCOURTESY TO, YOU KNOW, CURSING TO VERBAL CONFLICT, THINGS LIKE THAT, THAT WE SEE IN JUST EVERYDAY LIFE IN CASES. 
          SO THERE IS A LOT OF OVERLAP. 
          ONE OF THE THINGS THAT I IMMEDIATELY 
          [01:40:01]
THOUGHT ABOUT IS THAT, UM, PART OF THE WORK THAT WE DO TO SERVE THE COMMUNITY IS WE PROVIDE EXCLUSIVE MEDIATION SERVICES FOR THE JUVENILE COURT. 
          OKAY. 
          SO ANYTIME SOMEBODY IS EITHER ENTERING OR LEAVING JUVENILE DETENTION, WE WORK WITH EITHER THEM AND THEIR VICTIM OR THEM AND THEIR FAMILIES. 
          AND I DO SEE SOME OVERLAP IN TERMS OF THE MECHANICS OF WHAT WE'RE DEALING WITH AND THE ISSUES THAT ARE ARISING. 
          AND, UM, SO WE'VE HAD A LONG HISTORY OF THAT. 
          GOTCHA. 
          AWESOME. 
          UH, SO, AND AGAIN, TO GIVE IT SOME CONTEXT, THE PROGRAM, WHAT WE'RE OFFERING HERE HAS TAKEN SO LONG TO GET STARTED NOW THAT WE'RE ACTUALLY GETTING SOME CASES. 
          UM, I GUESS WE CAN KIND OF TALK ABOUT THE COMPLAINTS THAT WE'RE SEEING, UM, AT LEAST GET THE OPPORTUNITY TO GO THROUGH MEDIATION. 
          I KNOW WE'VE HAD ONE THAT KIND OF FELL THROUGH, BUT WE ACTUALLY HAVE ONE IN PROCESS AND TO GIVE, UH, THE COMMUNITY MEMBERS AN IDEA OF WHAT WE'RE SEEING THAT ARE APPLICABLE FOR THIS PROCESS. 
          'CAUSE AGAIN, IT'S NOT NECESSARILY AN OPTION THAT PEOPLE ARE GONNA HAVE AVAILABLE TO THEM. 
          IT'S MORE OF AN INTERNAL RECOMMENDATION THAT WE CAN MEET. 
          ONCE WE'VE ESTABLISHED THAT, HEY, THIS PERSON DOES HAVE A FORMAL COMPLAINT, WE INTERNALLY ARE STARTING TO SEE SOME SORT OF, UH, COMPLAINT, OR WE'RE STARTING TO SEE SOME SORT OF POLICY VIOLATION MM-HMM . 
          WE CAN CONTACT WITH INTERNAL AFFAIRS TO MAKE SURE THEY'RE SEEING THE SAME THINGS AND THEY'RE EVEN, UH, GOING TO SAY THERE IS A POLICY VIOLATION AND WE CAN EVERY HAVE EVERYBODY ON THE SAME PAGE BEFORE EVEN PRESENTING THIS OPTION. 
          UH, WHAT I'D LIKE TO INFORM THE COMMUNITY MEMBERS IS, IT'S NOT NECESSARILY A, A LIST OF COMPLAINTS THAT I CAN GIVE YOU THAT SAYS ALL THESE COMPLAINTS ARE GONNA BE ELIGIBLE FOR MEDIATION. 
          I WOULD THINK IT'S MORE ABOUT WHAT WE CAN SEE. 
          UM, THAT'S NOT NECESSARILY JUST, UM, ON FACE VALUE. 
          SO JUST BECAUSE IT'S A, UM, INTERACTION WITH AN OFFICER THAT'S, LET'S SAY IMPARTIAL ATTITUDE OR COURTESY, WE HAVE TO BE ABLE TO SEE THAT THE OFFICER WAS IMPARTIAL, UH, DURING THEIR INTERACTION WITH THE OFFICER, UH, TO BE ABLE TO BRING UP THAT MEDIATION IN THE FIRST PLACE. 
          SO THINGS OF THAT NATURE, I WOULD SAY, UH, LOWER LEVEL POLICY VIOLATIONS IS WHAT WE WOULD PROBABLY CALL 'EM IN CHARACTER HIM AS, NOT TO SAY, UM, ANYTHING FROM IMPARTIAL ATTITUDE, ANYTHING FROM WRITTEN REPORTS THAT WERE WRONG, UH MM-HMM . 
          SOMETHING JUST DIDN'T NECESSARILY FIT RIGHT OR FEEL RIGHT. 
          UH, AS FAR AS THEIR INTERACTION WITH THAT OFFICER. 
          SO I GUESS TO GIVE SOME CONTEXT OF WHAT CASES WE WOULD SEE, UM, IN REFERRING THROUGH THIS MEDIATION PROCESS. 
          SO THEN TELL US A LITTLE BIT, HOW DO YOU GO ABOUT CONFIRMING THAT THERE IS, OR THAT YOU DO INDEED SUSPECT THAT THERE'S A POLICY VIOLATION? SO WHEN WE'RE LOOKING AT THESE THINGS, LIKE I SAID, UH, EACH COMPLAINT'S GONNA BE GIVEN WHAT'S CALLED A PRELIMINARY REVIEW IN WHICH WE CAN REVIEW BODY CAM, WE CAN REVIEW WRITTEN REPORTS, UH, IN THAT PRELIMINARY REVIEW PROCESS, THE COMPLAINT SPECIALIST IS GOING TO BE ABLE TO DOCUMENT THESE THINGS AND TIE 'EM TO THE POLICY BECAUSE A PD GENERAL ORDERS, WHICH ARE AVAILABLE FOR ANYBODY TO BE ABLE TO LOOK INTO, UH, CAN KIND OF SEE AND SAY, WELL, WE THINK THIS INTERACTION KIND OF LINES UP WITH THIS SORT OF POLICY VIOLATION MM-HMM . 
          AS WE LOOK INTO THOSE POLICY VIOLATIONS DURING THAT PRELIMINARY REVIEW, AND WE ACTUALLY SEE, WE THINK THAT THE OFFICER DID VIOLATE POLICY, WE THINK THERE'S A POLICY VIOLATION OF SUCH AND SUCH GENERAL ORDER. 
          AT THAT POINT, WE'LL TALK TO THE COMPLAINANT TO SAY, HOW DO YOU WANT TO, UH, PROCEED WITH YOUR COMPLAINT? BECAUSE AT THE END OF THE DAY, WE'RE COMPLAINANT DRIVEN OR COMMUNITY MEMBER DRIVEN TO GIVE 'EM THE OPPORTUNITY TO SAY, WHAT ARE YOU EXPECTING OUT OF THIS COMPLAINT PROCESS? WHAT ARE YOU REALLY TRYING TO ACCOMPLISH? WHAT ARE YOUR EXPECTATIONS? AND WE TRY TO MEET THEM AS MUCH AS WE CAN, BECAUSE AT THE END OF THE DAY, WE'RE A VERY NARROW VIEW OF COMPLAINTS AND INTERACTIONS MM-HMM . 
          BUT IF WE'RE ABLE TO GET TO WHAT THE COMPLAINANT WANTS IN THE END, THAT'S HOW WE'RE GOING TO PROCESS THE COMPLAINT. 
          UH, SO TYPICALLY IF THEY HAD SAID THAT THERE IS A FORMAL COMPLAINT THAT THEY'RE GOING TO, THEY'D LIKE TO PURSUE A FORMAL COMPLAINT, WE'VE IDENTIFIED THAT THERE'S A POLICY VIOLATION, WE'LL CONTACT THE AUSTIN POLICE, UM, INTERNAL AFFAIRS DIVISION TO SEE IF THAT OFFICER AND THEIR CHAIN OF COMMAND ARE APPLICABLE TO ACCEPTING MEDIATION IN TERMS OF THESE. 
          AND THEN WE'LL BRING IT TO THE COMPLAINANT. 
          UH, WHAT I'D LIKE TO STATE AGAIN, IS JUST THAT THIS IS AN OPPORTUNITY. 
          I WOULDN'T SAY IT'S NECESSARILY, UM, SOMETHING THAT THEY HAVE TO PARTICIPATE IN BECAUSE WE ARE COMMUNITY MEMBER DRIVEN. 
          WE WANT TO GET TO GIVE THE OPPORTUNITY, IF THEY DON'T FEEL COMFORTABLE AND THEY STILL WANT TO GO THROUGH WITH THE FORMAL COMPLAINT THE WAY IT USUALLY IS HA HANDLED, THEN WE'LL, UH, GIVEN THAT OPPORTUNITY TO DO THAT. 
          BUT AGAIN, TO BE ABLE TO TALK TO THE OFFICER THAT YOU ACTUALLY INTERACTED WITH, I THINK IS A VERY PERSONAL CONNECTION THAT'S NOT NECESSARILY UTILIZED IN ANY OF THE OTHER WAYS WE'RE ABLE TO PROCESS COMPLAINTS. 
          THAT'S A GOOD POINT. 
          AND ONE THAT'S REALLY WORTH HIGHLIGHTING AGAIN, IS THAT MEDIATION IS ALWAYS VOLUNTARY AND BOTH PARTIES HAVE TO AGREE TO PARTICIPATE BEFORE WE CAN MOVE FORWARD IN ANY OF THOSE SERVICES. 
          SO WHAT I'D LIKE TO ASK YOU IS WHAT DO YOU, I, I GUESS AFTER GOING THROUGH THE MEDIATION PROCESS, WHAT, WHAT ARE YOUR, WHAT ARE YOUR TAKEAWAYS FOR PEOPLE? WHAT DO YOU HOPE THAT THEY ACCOMPLISH? OR WHAT DO YOU HOPE THAT THEY CAN TAKE AWAY? AND THAT, I UNDERSTAND THAT MIGHT BE DIFFERENT AS FAR AS WHICH PARTY YOU'RE TALKING TO, BUT IF YOU CAN JUST GIVE AN OVERALL SENSE OF AFTER EVERYTHING'S HANDLED, WHAT, WHAT DOES THAT KIND OF LOOK LIKE? I IMMEDIATELY HAVE A FEW DIFFERENT THOUGHTS BECAUSE, YOU KNOW, THERE'S THE DREAM WORLD. 
          WHAT I THEORETICALLY 
          [01:45:01]
HOPE HAPPENS, AND ONE OF THE THINGS THAT, UM, I ALWAYS REALLY ENJOY SEEING IS WHEN SOMEBODY COMES AWAY FROM MEDIATION, HAVING GAINED SOME SKILLS, HAVING LEARNED HOW THEY COULD POSSIBLY APPLY A COUPLE OF THOSE THINGS FROM THEIR MEDIATION INTO THEIR REAL LIFE BECAUSE IT'S SO USEFUL. 
          UM, I HOPE THEY FEEL SOME RELIEF AND LIKE THEY HAVE THE ABILITY OR THE EXPERIENCE TO REPAIR THAT RELATIONSHIP THAT WAS CAUSING EVERYBODY A LOT OF PAIN AND STRESS. 
          UM, I HOPE THEY FEEL LIKE THEY CAN GO OUT INTO THE COMMUNITY AND TALK ABOUT MEDIATION BECAUSE AGAIN, SO FEW PEOPLE KNOW WHAT IT IS AND HOW WE CAN HELP. 
          SO I HOPE THEY FEEL LIKE THEY CAN GO OUT INTO THE COMMUNITY AND SAY, WOW, YOU'RE REALLY IN A BIND. 
          YOU KNOW, THIS MIGHT HELP. 
          RIGHT. 
          SO OFF THE TOP OF MY HEAD, THOSE ARE A FEW GOALS, BUT JUST LIKE YOU SAID, THERE ARE SO MANY DIFFERENT SITUATIONS AND I HAVE DIFFERENT HOPES FOR EACH OF THEM. 
          DEFINITELY. 
          BUT I MEAN, TO YOUR POINT, IF YOU HAD TO GUESS, WHAT DO YOU THINK THE GOAL OF AN OFFICER IN THIS SITUATION WOULD BE? WHAT WOULD THEY WANNA GET FROM MEDIATION? I WOULD THINK SOME SORT OF RESOLUTION. 
          MM-HMM . 
          AND AGAIN, I'M USING THAT AS MORE OF A BROAD TERM JUST BECAUSE I THINK THERE'S GONNA BE DIFFERENT, UM, EXPECTATIONS FOR BOTH PARTIES GOING IN. 
          MM-HMM . 
          I, I WOULD THINK THAT THEY'RE ALLOWING THE OPPORTUNITY TO MAYBE BE HEARD IN AN INSTANCE TO WHERE THEY'RE NOT THE ONES IN CONTROL. 
          BECAUSE WHEN YOU MEET AN OFFICER IN THE COURSE OF DUTY, I THINK THAT THEY'RE, YOU KNOW, THEY'RE THERE TO HANDLE THIS SCENE. 
          THEY'RE THERE TO HAVE AN INTERACTION, THEY'RE THERE TO DO THE JOB. 
          MM-HMM . 
          AND TO BE ABLE TO DO THAT JOB, YOU HAVE TO HAVE A CERTAIN LEVEL, OKAY, I NEED A PERFORMER IN A CERTAIN WAY. 
          BUT TO BE ABLE TO TAKE THAT OUT OF THE CONTEXT AND TAKE BOTH OF THOSE PARTICIPANTS OUT OF THE CONTEXT OF THEIR INITIAL INTERACTION AND HAVE AN OPPORTUNITY JUST TO ACTUALLY HAVE AN HONEST CONVERSATION MAYBE ABOUT, I WAS DOING THIS, MAYBE THE COMMUNITY MEMBER DOESN'T UNDERSTAND THE CONTEXT OF THIS IS MY JOB. 
          THE COMMUNITY MEMBER CAN BE HAVING ANYTHING OF A GREAT DAY TO A BAD DAY AT THAT POINT TOO. 
          SO MM-HMM . 
          BOTH OF 'EM TO BE, HONESTLY, GIVE AN HONEST PERSPECTIVE OF HOW I WAS FEELING THAT DAY. 
          THIS IS WHY I DID THOSE INTERACTIONS, OR THIS IS WHY, YOU KNOW, THESE ACTIONS WERE PERFORMED. 
          SO I, I THINK THE OFFICER, HONESTLY HAVING TAKEN 'EM OUT THAT, OF THAT MINDSET AND THE PERFORMANCE OF THEIR JOB, THEY CAN HONESTLY GIVE IT A PERSPECTIVE OF, WELL, THIS IS A PERSON I'M INTERACTING WITH. 
          THIS ISN'T JUST ANOTHER PART OF MY JOB. 
          I WOULD THINK THAT'S A, A, LIKE I SAID, MORE OF A PERSONAL APPROACH TO BE ABLE TO BRING TO WHAT'S, UM, CONSIDERED A DAY-TO-DAY WORK FOR THEM OR DAY-TO-DAY INTERACTION AT THAT POINT. 
          YEAH, I AGREE WITH THAT. 
          'CAUSE I'M SITTING HERE THINKING ABOUT HOW IN MANY OF OUR MEDIATIONS THERE'S A SPECIFIC GOAL. 
          SO YOU'RE COMING TO A CUSTODY ARRANGEMENT, YOU'RE BEING REIMBURSED FOR UNPAID RENT, WHATEVER IT IS, IT'S A LITTLE BIT MORE TANGIBLE. 
          RIGHT. 
          WHEREAS WITH THESE A PO CASES PEOPLE, THE GOAL IS REALLY TO PROCESS CONFLICTS TO BE HEARD, TO BE RESPECTED, TO TRY TO MAKE IT THROUGH THOSE HURT FEELINGS AND WALK AWAY FEELING LIKE EVERYBODY WAS TENDED TO AND SUPPORTED. 
          AND THAT IS A LITTLE BIT DIFFERENT. 
          RIGHT. 
          I THINK NOW, UH, THAT'S AT LEAST ALL THE QUESTIONS I'VE HAD. 
          MM-HMM . 
          DO YOU HAVE ANYTHING AS FAR AS THE COMPLAINTS PROCESS OR HOW WE TIE INTO THAT, THAT YOU HAVE OF US? YEAH. 
          ONE OF THE THINGS THAT I'VE WONDERED ABOUT A BIT IS JUST HOW DO YOU MAKE THE DECISION OF WHEN YOU SEE A COMPLAINT, HOW DO YOU MAKE THE DECISION OF WHETHER OR NOT IT'S SERIOUS ENOUGH TO OFFER MEDIATION? IS IT JUST SORT OF A HIP SHOT? IS IT UM, I WOULD, I'M SORRY, GO AHEAD. 
          YEAH, JUST HOW DO YOU GO ABOUT THAT? 'CAUSE I CAN IMAGINE IT BEING A LITTLE BIT TRICKY TO FIGURE OUT WHICH ONES ARE THE BEST FIT FOR MEDIATION. 
          RIGHT. 
          AND WHAT SHOULD BE MOVING FORWARD. 
          IT GOES THROUGH A PROCESS WHERE IT'S NOT NECESSARILY JUST ME MAKING THAT DETERMINATION. 
          I HAVE TO MAKE SURE THAT, UH, WITH MY HIGHER UPS AS WELL, THAT WE'RE AGREEING AND EVERYBODY'S ON THE SAME PAGE. 
          AND AT THE END OF THE DAY, LIKE I SAID, EVEN THOUGH IT IS JUST OUR SIDE FOR AUSTIN POLICE OVERSIGHT MM-HMM . 
          BOTH SIDES, BOTH US AND AUSTIN POLICE DEPARTMENT HAVE TO AGREE TO BE ABLE TO PARTICIPATE IN THAT. 
          RIGHT. 
          BUT I GUESS MY THRESHOLD IS IT'S JUST ESTABLISHING A HISTORY OF THINGS THAT WE CAN KIND OF LOOK AT AND KIND OF GAUGE YOU. 
          YOU KIND OF GET AN INTERNAL FEELING THIS KIND OF LOOKS A LITTLE WRONG. 
          UM, BUT EVEN THOUGH WE FEEL A CERTAIN WAY AND THAT'S IN OUR AUTHORITY TO BE ABLE TO ESCALATE CERTAIN COMPLAINTS THAT WE MIGHT FEEL DESERVE A, A HIGHER LEVEL OF A LOOK THROUGH OR A FULL INVESTIGATION OR EVEN THROUGH THIS MEDIATION PROCESS, I THINK, UM, THERE'S A LOT OF CHECKS AND BALANCES TO WHERE IT'S NOT NECESSARILY JUST ONE PERSON SAYING YES OR NO. 
          AND I THINK THAT KIND OF MAKES ROOM FOR A DISCUSSION FOR PEOPLE TO HAVE TO MAKE SURE IT'S NOT JUST ONE PERSON'S PERSPECTIVE. 
          'CAUSE EVERYBODY SEES THE WORLD THROUGH A FILTER OF THEIR OWN EXPERIENCES. 
          SO WHAT I PERCEIVE MIGHT BE A POLICY VIOLATION, SOMEBODY ELSE MIGHT NOT SEE THAT AS WELL. 
          UH, BUT GIVING THAT CHECKS AND BALANCES AND JUST OFFERING THAT OPPORTUNITY FOR DISCUSSION AT MULTIPLE CHECKPOINTS THROUGHOUT THE PROCESS. 
          I THINK WE STARTED TO DEVELOP INTO THESE, WELL, WE THINK THIS MIGHT BE AN APPROPRIATE, UH, OPPORTUNITY. 
          AND AGAIN, SOME OF THESE INTERACTIONS, I COULD SAY IS DISCOURTESY. 
          AND IT REALLY COMES DOWN TO EVEN HOW THE COMMUNITY MEMBER FEELS IF THEY'RE WANTING TO, IF THEY FEEL LIKE, YOU KNOW, I REALLY WOULD APPRECIATE TALKING WITH SOMEBODY AND I THINK THIS COULD ACTUALLY SOLVE SOMETHING THAT CAN BE AN INDICATOR, WELL MAYBE THIS IS APPROPRIATE FOR MEDIATION. 
          MAYBE THOSE ARE 
          [01:50:01]
THE THINGS THAT WE CAN KIND OF FOCUS ON THAT ALLOWS THAT PERSON WHO HAD THAT EXPERIENCE TO BE ABLE TO, TO VOICE THEIR CONCERNS IN A WAY THAT'S, YOU KNOW, DIRECTLY FROM THEM. 
          BECAUSE LIKE I SAID, UH, EARLIER, IT'S REALLY US AS A THIRD PARTY AS A LIAISON THAT I'M REALLY EXCITED FOR THIS MEDIATION PROCESS BECAUSE IT GIVES A COMMUNITY MEMBER A, A WAY TO SPEAK FOR THEMSELVES IN THE CONTEXT OF THEIR DIRECT COMPLAINT. 
          THERE'S NOTHING OF A FILTER OF US BEING THERE, OR EVEN A PD AT THE END OF THE DAY, IT'S AN A PD OFFICER. 
          SURE. 
          BUT NO ONE'S GONNA BE ABLE TO EXPRESS WHAT YOU WENT THROUGH BETTER THAN YOURSELF ON BOTH SIDES. 
          MM-HMM . 
          THAT BRINGS ME TO, SO WHAT HAPPENS TO THESE OFFICERS IF THEY COME TO A POSITIVE OR NEGATIVE RESOLUTION? WHAT DOES THAT MEAN FOR THE OFFICERS WITH A PO? UH, IT REALLY DETERMINES, UH, I GUESS IT DEPENDS ON THE CIRCUMSTANCES OF THE COMPLAINT TO WHERE WE CAN SEE, WELL, DID THIS OFFICIALLY LOOK INTO THE INSTANCES THAT WE WERE LOOKING AT? OR DOES THIS DESERVE A SECOND, SECOND LOOK THROUGH? SO I GUESS POSITIVE AND NEGATIVE, IT'S HARD TO GAUGE. 
          IT'S REALLY JUST BECAUSE OF A MATTER OF POLICY AT THAT POINT. 
          DO WE FEEL BECAUSE OF WHAT WE BOTH, BOTH PARTIES AGREED TO, BOTH A PO AND THE AUSTIN POLICE DEPARTMENT AGREED TO? DOES IT MEET AND ADDRESS ALL THE CONCERNS THAT WERE INITIALLY LAID OUT IN THE COMPLAINT? OKAY. 
          SO IF AN OFFICER RECEIVES A COMPLAINT, THEY BOTH AGREE TO PARTICIPATE IN MEDIATION, THEY GO THROUGH MEDIATION AND IT'S SUCCESSFUL AND THEY FEEL HEARD AND UNDERSTOOD AND ALL THE WONDERFUL THINGS, IT CAN THEN GO BACK TO A PO AND A PO REVIEWS HOW THAT WAS PROCESSED, HOW THAT WENT, AND THEN DECIDES WHAT TO DO WITH THAT COMPLAINT. 
          IS THAT RIGHT? MORE SO OF A CHECKS AND BALANCES AT THAT POINT? I THINK IF IT'S A SUCCESSFUL MEDIATION AND BOTH SIDES CAN BOTH AGREE THAT THIS IS, YOU KNOW, WHAT WE, UH, RESOLUTION THAT MET BOTH SIDES EXPECTATIONS, I THINK IS THE BEST THING FOR THAT. 
          UM, THIS IS WOULD BE IN LIEU OF THEIR FORMAL COMPLAINT PROCESS. 
          AND AGAIN, THIS IS MORE MM-HMM  JUST AN OPPORTUNITY TO ADDRESS WHAT EXPECTATIONS OR CONCERNS THAT COMMUNITY MEMBER MIGHT HAVE. 
          'CAUSE EVEN THOUGH WE'RE OFFERING 'EM A NUMBER OF OPTIONS TO BE ABLE TO PROCESS THEIR COMPLAINT, THEIR EXPECTATIONS ARE WHAT THEY'RE TRYING TO, UM, ACCOMPLISH THROUGH THE COMPLAINT PROCESS. 
          AGAIN, IT MIGHT JUST BE A CONVERSATION THAT THEY WERE WANTING TO HAVE INITIALLY MM-HMM . 
          SO IT REALLY JUST DEPENDS ON A, A BUNCH OF DIFFERENT FACTORS AT THAT POINT. 
          YEAH, IT MAKES A LOT OF SENSE. 
          I THINK WE HAVE ENOUGH TIME TO BE ABLE TO ADDRESS ANY QUESTIONS WE MIGHT HAVE FROM THE COMMUNITY. 
          DO WE HAVE ANY MM-HMM . 
          PERFECT. 
          ALRIGHT. 
          UH, OUR FIRST QUESTION IS THAT, SINCE THIS IS A NEW PROGRAM, UM, WHEN WAS IT LAUNCHED? SORT THE, THE YEAR OR DATE? IT WAS, WE SIGNED THE CONTRACT LAST FALL, I BELIEVE IT WAS IN NOVEMBER OF LAST YEAR. 
          UH, AND THEN HOW MANY CASES HAVE YOU RECEIVED, UH, SINCE THE LAUNCH OF THE PROGRAM CASES RECEIVED? AGAIN, IT'S MORE OF AN INTERNAL RECOMMENDATION TO MAKE SURE THAT WE HAVE A SET CRITERIA, UH, COMPLAINTS RECEIVED ARE GONNA REMAIN THE SAME AS COMPLAINTS RECEIVED. 
          SO CASES THAT WE'RE GOING THROUGH MEDIATION, WE HAVE ONE THAT'S, UH, CURRENTLY PENDING GOING THROUGH MEDIATION, UH, TO BE ABLE TO SAY BOTH SIDES HAVE AGREED AND WE'RE ACTUALLY PURSUING THE MEDIATION PROCESS. 
          SO I THINK THAT'S JUST PENDING A ACTUAL DATE AT THIS POINT THAT GOT SCHEDULED YESTERDAY. 
          SO I BELIEVE THE MEDIATION'S COMING UP THIS WEEK. 
          THAT'S FANTASTIC. 
          YES. 
          UH, UH, WHAT TRAININGS OR CERTIFICATIONS DO MEDIATORS HAVE? THAT IS A VERY GOOD AND SURPRISINGLY COMPLICATED QUESTION. 
          UM, I SAY THAT BECAUSE IN THE STATE OF TEXAS, THERE IS NO ACTUAL CERTIFICATION PROCESS FOR MEDIATORS. 
          THERE IS SOMETHING THAT THEY CALL CREDENTIALING, BUT THE QUALIFY, EXCUSE ME, QUALIFICATIONS FOR CREDENTIALING CHANGE ON AN ONGOING BASIS. 
          SO THE STANDARD THAT WE WORK BY IS TWOFOLD. 
          FIRST, IF YOU ARE LOOKING TO BE SORT OF ENTRY LEVEL MEDIATOR, YOU TAKE A 40 HOUR MEDIATION TRAINING. 
          IF YOU'RE INTERESTED IN BECOMING MORE SPECIALIZED, WE HAVE A 30 HOUR FAMILY MEDIATION TRAINING. 
          SO THAT'S REALLY WHERE PEOPLE TEND TO START AND GROW THEIR EXPERIENCE FROM THERE. 
          AND THEN EACH MEDIATION ORGANIZATION, SO FOR EXAMPLE, I'M FROM THE DISPUTE RESOLUTION CENTER. 
          THERE ARE MANY OF THOSE STATEWIDE, BUT WE'RE NOT CONNECTED. 
          AND SO EACH OF THE DRCS WILL HAVE A DIFFERENT SET OF EXPECTATIONS, CE REQUIREMENTS, ALL OF THAT. 
          MM-HMM . 
          SO THAT'S WHY I SAY IT'S A LITTLE BIT COMPLEX FOR OUTLINING ALL THAT. 
          UM, WHAT HAPPENS AFTER, UH, A MEDIATION CONCLUDES? A LOT OF THAT DEPENDS UPON THE TOPIC, THE TYPE OF MEDIATION THAT WE'RE TALKING ABOUT. 
          BUT, UM, IN A TYPICAL MEDIATION, WHAT HAPPENS IS THAT THE PARTICIPANTS ARE GIVEN THE OPPORTUNITY TO, UM, HAVE AN AGREEMENT WRITTEN. 
          AND IN MOST CASES, THEY WANNA WALK OUT OF THE ROOM WITH A PAPER, WITH SOMETHING THAT THEY CAN REFER BACK TO. 
          BUT WHAT I DO LIKE TO HIGHLIGHT IS THAT THAT DOCUMENT IS NOT LEGALLY BINDING. 
          IT'S NOT LIKE YOU CAN IMMEDIATELY TAKE THAT TO A JUDGE. 
          [01:55:01]
WHAT YOU CAN DO IS TAKE THAT TO YOUR ATTORNEY AND YOU'VE SAVED 30 HOURS OF NEGOTIATIONS AND ATTORNEY FEES AND DONE IT WITH OUR NONPROFIT. 
          THEY CAN WORK FROM THAT TO BUILD WHAT WILL BE BROUGHT TO COURT IF NECESSARY. 
          IF COURT'S NOT INVOLVED IN ANY WAY, A LOT OF PEOPLE JUST LEAVE WITH A BETTER UNDERSTANDING OF EACH OTHER. 
          FOR EXAMPLE, WE HAD ONE THIS WEEK WHERE NEIGHBORS WERE IN CONFLICT AND THE RESOLUTION THAT THEY CAME TO WAS THEY EXCHANGED PHONE NUMBERS. 
          THEY HAD NEVER DONE THAT BEFORE AND IT HADN'T OCCURRED TO THEM, BUT THAT WAS WHAT WE NEEDED TO SORT OUT FOR THEM SO THAT THEY COULD BE IN COMMUNICATION. 
          SO, UM, EACH CASE COMES TO A DIFFERENT RESOLUTION. 
          MOST OF THE TIME THEY COME TO AN AGREEMENT, WRITE IT DOWN IN A REPORT, CARRY THAT OUT. 
          IT'S SURPRISINGLY ATYPICAL TO HAVE MULTIPLE SESSIONS. 
          SO, UM, WE DON'T OFTEN SEE PEOPLE COME BACK MEDIATING THE SAME ISSUE. 
          UH, I KNOW THAT, UH, Y'ALL MENTIONED THAT UH, YOU'RE A NONPROFIT AND GETTING ALL OF THESE, UH, THINGS TOGETHER. 
          UH, IS THERE A COST TO THE MEDIATION? YES, THERE IS. 
          UM, SO THIS STILL BLOWS MY MIND TO BE COMPLETELY HONEST, BUT OUR MEDIATIONS, THE STANDARD MEDIATION RUNS FOUR HOURS AND IT'S A HUNDRED DOLLARS PER PARTY. 
          AND IF YOU ARE OUTSIDE OF TRAVIS COUNTY, IT'S $150, UH, PER PARTY. 
          THAT BEING SAID, I JUST ALWAYS WANNA HIGHLIGHT FOR EVERYBODY THAT THE STATUTE WE OPERATE BY REQUIRES THAT IF SOMEBODY CAN SHOW TRUE FINANCIAL DISTRESS, WE WILL ALWAYS PROVIDE OUR SERVICES FOR FREE. 
          THERE'S A FORM THEY FILL OUT, CONFIRM WITH THE COUNTY, AND WE WILL NOT CHARGE THEM AND STILL ASSIST THEM THROUGH THAT CONFLICT. 
          MM-HMM . 
          ALRIGHT, THAT'S GOOD TO KNOW. 
          , UM, CAN OFFICERS REQUEST MEDIATION FOR ISSUES WITH OTHER OFFICERS OR A PD ADMINISTRATION UNDER YOUR AGREEMENT WITH WITH THE CITY? THAT'S A REALLY GOOD QUESTION. 
          THAT HASN'T COME UP, BRENNAN. 
          UM, I, IT WOULD BE A NUMBER AS FAR AS OUR PROCESS RIGHT NOW, WE DON'T NECESSARILY TAKE COMPLAINTS FROM OFFICERS. 
          THEY HAVE TO BE DIRECTED THROUGH CHAIN OF COMMAND OR WHATEVER HAVE YOU. 
          SO AGAIN, OURS IS MORE COMMUNITY MEMBER FOCUSED IN WHICH THEY WOULD BE ABLE TO PRO, WE PROCESS THEIR COMPLAINTS AND THEN WE'RE ABLE TO OFFER 'EM THAT RECOMMENDATION AND THAT OPTION. 
          UH, AS FAR AS AN OFFICER TO OFFICER, I, I DON'T, I, I'D HAVE TO GIVE MORE INFORMATION ABOUT THAT. 
          I WOULDN'T BE ABLE TO ANSWER IT RIGHT NOW. 
          I THINK THAT'S A GREAT IDEA. 
          KEVIN. 
          , . 
          UM, SO, UH, IS MEDIATION JUST BETWEEN TWO PARTIES OR COULD IT BE MORE SUCH AS AN OFFICER AND TWO NEIGHBORS? ANOTHER GOOD QUESTION. 
          UH, MEDIATION IS USUALLY BETWEEN TWO PARTIES. 
          WHEN WE END UP WITH MORE THAN TWO, IT'S JUST A DIFFERENT TERM. 
          IT'S CALLED FACILITATION. 
          AND SO THAT'S WHEN YOU HAVE A LARGER GROUP, SAY YOU HAVE A STAFF THAT'S IN CONFLICT, SAY YOU HAVE A FAMILY THAT'S IN CONFLICT, THOSE ARE FACILITATIONS. 
          AND REALLY THE ONLY DIFFERENCE IS THAT WE HAVE A MINIMUM OF TWO FACILITATORS THAT WILL COME IN AND HELP MEDIATE AND THEY ARE CERTIFIED IN LARGE GROUP MEDIATIONS INSTEAD. 
          SO A LITTLE BIT DIFFERENT, BUT YEAH, WE CAN HELP WITH ANY SIZE OF GROUP. 
          MM-HMM . 
          UH, UH, IS MEDIATION EVER USED IN PLACE OF A COURT HEARING? IN A WAY, YES. 
          THE, THE THING THAT I'D REALLY WANT TO HIGHLIGHT IS THAT THE WORK THAT WE DO AND THE AGREEMENTS THAT WE WRITE, THEY'RE NOT LEGALLY BINDING AS I MENTIONED, BUT WHAT IT DOES DO IS THAT YOU CAN COME TO MEDIATION. 
          SO SAY YOU'RE WORKING ON UH, DIVORCE AGREEMENTS, YOU'RE WORKING ON A CUSTODY SCHEDULE, YOU CAN COME TO MEDIATION AND WORK THROUGH ALL OF THOSE QUESTIONS, HOLIDAYS, CHILD SUPPORT, UM, COUNTIES WHERE THEY LIVE, ALL OF THOSE ISSUES THAT ARISE. 
          YOU CAN SORT ALL THAT OUT AT ALMOST NO EXPENSE WITH YOUR MEDIATOR AND THEN THAT CAN BE TAKEN TO COURT WITH THE HELP OF AN ATTORNEY. 
          SO ESSENTIALLY WHAT YOU'RE TALKING ABOUT IS CUTTING 80% OF THE PROCESS AND THE COST, UH, OF GOING THROUGH THAT DIVORCE. 
          AND HERE I WOULD REALLY LOVE TO PUT A PLUG FOR THE TRAVIS COUNTY LAW LIBRARY. 
          UM, IT IS SUCH A FANTASTIC RESOURCE AND IT'S COUNTY PROVIDED ATTORNEYS THAT CAN WORK WITH YOU TO NAVIGATE THE LAWS AND THE LEGAL SYSTEM SO THAT YOU CAN FILE ON YOUR OWN BEHALF. 
          SO OFTEN WE WILL WORK WITH THE LAW LIBRARY, PROVIDE THEM ALL THE INFORMATION, AND THEN PASS THAT CLIENT OVER TO THE LIBRARY WHO WILL, UM, EMPOWER THEM AND GIVE THEM THE INFORMATION TO TAKE IT TO COURT ON THEIR OWN. 
          UH, LET'S SEE. 
          UH, ARE BODY CAM VIDEOS OR ANY OTHER TECHNOLOGY INCLUDED IN THE MEDIATION PROCESS THAT MAYBE BOTH PARTIES WOULD HAVE ACCESS TO? YOU CAN START THAT ONE. 
          UH, I WOULD THINK IT'S REALLY ABOUT THE RELEVANT INFORMATION THAT'S NEEDED BECAUSE WE WANT TO AGAIN, MAKE IT TO WHERE 
          [02:00:01]
BOTH SIDES ARE ABLE TO SHARE THEIR SIDES OF THE STORY WITHOUT NECESSARILY ANY INFLUENCE, I WOULD THINK, TOWARDS THE MEDIATOR. 
          SO AS MUCH AS THE INFORMATION THAT'S RELEVANT TO BE ABLE TO PROCEED WITH MEDIATION, I THINK WOULD BE, UM, IS WHAT WE WOULD SHARE, UH, JUST ENOUGH TO GET A GENERAL IDEA OF WHAT BOTH SIDES ARE SAYING WITHOUT NECESSARILY HEARING BOTH SIDES OF THE STORY AT THE SAME TIME. 
          YEAH, FOR OUR PART, THE EFFORT IS ALWAYS TO ONLY OPERATE WITH THE FACTS. 
          AND WE HAVE DECIDED, AT LEAST FOR NOW, THAT THE BODY CAM FOOTAGE CAN SWAY PEOPLE IN ONE DIRECTION OR THE OTHER. 
          AND SO WHILE THAT'S BEEN MADE AVAILABLE TO US BY A PO, WE'RE NOT CURRENTLY GIVING THAT TO OUR MEDIATORS, BUT THAT'S ALWAYS OPEN FOR DISCUSSION IF IT'S NEEDED. 
          UH, WOULD MEDIATION BE APPROPRIATE FOR A SITUATION WHERE THERE WAS A LARGE SORT OF GROUP RALLY OR DEMONSTRATION AND SOME ROUGHNESS SUCH AS ABUSE OF PEPPER SPRAY, UH, OCCURRED? COULD MEDIATION HELP REPAIR THAT RELATIONSHIP? THAT WOULD REALLY BE A TWO-PRONG. 
          WE COULD HELP TO REPAIR THE RELATIONSHIP, BUT WE WOULD NOT HAVE ANY WAY TO INTERVENE ON THE CRIMINAL PART OF THAT. 
          SO, UM, THE ACTUAL PHYSICAL ASSAULT, WE CAN'T DO ANYTHING ABOUT THAT. 
          BUT IF THEY DID GET THROUGH THE LEGAL PIECE OF PEPPER SPRAY OR SOMETHING LIKE THAT AND THEY WANT TO WORK ON REPAIRING THAT RELATIONSHIP, THAT'S WHEN WE CAN JUMP IN AND THAT WOULD BE A GREAT IDEA. 
          AND JUST ON FACE VALUE, I GUESS FROM A COMPLETE STANDPOINT, USE OF FORCE OR SOMETHING OF THAT ISSUES WOULD PROBABLY BE SOMETHING WE WOULDN'T NECESSARILY DEEM APPROPRIATE FOR MEDIATION BECAUSE WE WANT TO GIVE IT THE FULL SCOPE OF AN INVESTIGATION AT THAT POINT. 
          RIGHT. 
          NO. 
          UH, IS THERE, UH, AN IMPACT, POSITIVE OR NEGATIVE ON THE OFFICER'S RECORDS, UH, IF THEY PARTICIPATE IN MEDIATION? SO WHAT THIS ALLOWS AGAIN, IS IN LIEU OF A FORMAL COMPLAINT, UH, WHICH WOULD JUST BE ANYTHING OF A DISCIPLINARY MEASURE THAT THEY MIGHT BE ABLE TO RECEIVE AFTER THE FACT. 
          UH, SO POSITIVE OR NEGATIVE, IT'S NOT NECESSARILY FOR THEIR DISCIPLINARY PROCESS OR THE ADMINISTRATIVE RECORD IS WHAT I WOULD SAY. 
          UH, JUST A COUPLE MORE HERE. 
          UH, ARE THERE CASES WHERE MEDIATION IS OFFERED BUT NOT ACCEPTED AND WHY WOULD, UH, EITHER PARTY NOT ACCEPTED THE MEDIATION? SO FROM OUR STANDPOINT, AGAIN, WE WANNA MAKE SURE IT MEETS A SERIES OF CHECKS AND BALANCES BEFORE WE ACTUALLY OFFER THE, UM, MEDIATION OPTION TO THE COMMUNITY MEMBER. 
          UH, FROM WHAT WE HAD, WE ACTUALLY HAD A CASE THAT WE THOUGHT WAS ELIGIBLE FOR MEDIATION. 
          WE SAW A POLICY VIOLATION IN THE END, IT WAS OFFERED TO THE COMMUNITY MEMBER. 
          THEY JUST DECIDED THAT THEY DIDN'T WANNA PARTICIPATE WITH THAT. 
          AND AGAIN, BECAUSE OF THAT'S A LEVEL OF THEM BEING COMFORTABLE OR THAT BECAUSE THEY WOULD PREFER A FORMAL INVESTIGATION, THAT'S THE OPTION WE ALLOW. 
          AND BEING ABLE TO MAKE THIS NOT A MANDATORY THING THAT YOU HAVE TO PARTICIPATE IN, BUT SOMETHING THAT, ONE, YOU WANT TO BE ABLE TO HAVE THAT CONTEXT AND THAT COMMUNICATION WITH AN OFFICER OR TWO THAT YOU THINK IT'S RELEVANT TOWARDS YOUR COMPLAINT. 
          UH, I THINK SOME PEOPLE IN THEIR INTERACTIONS WITH OFFICERS MIGHT SEE THAT AS A REASON THAT THEY'D NEVER WANNA SEE THAT OFFICER AGAIN. 
          SO THAT MIGHT BE SOMETHING OF A, A REASON THAT THEY WOULD, UM, NOT AGREE TO MEDIATION IS WHAT I WOULD THINK. 
          SO THAT'S A, THAT'S A GOOD POINT. 
          ONE OF THE THINGS THAT WE SEE IS, UM, PEOPLE THAT ARE IN CONFLICT WANT TO FILE A COMPLAINT BUT REALLY DON'T WANT TO COMMIT ANY MORE OF THEIR LIFE OR THEIR TIME TO THAT NEGATIVE EXPERIENCE. 
          SO IF YOU'RE JUST LOOKING AT IT AS A HUMAN BEING, YOU KNOW, WITH A BUSY LIFE AND IT WAS A DIFFICULT EXPERIENCE, IT'S EASY TO UNDERSTAND THAT MAYBE THEY DON'T WANT TO DEDICATE MORE OF THEIR TIME TO THAT. 
          AND THEN OTHERS, LIKE THE ONE WE HAVE COMING UP THIS WEEK WHERE IT'S REALLY IMPORTANT TO HIM THAT WE FULLY EXPLORE THE EXPERIENCE AND WHAT TO DO ABOUT IT. 
          ALRIGHT. 
          UH, ONE LAST QUESTION HERE. 
          UH, WHAT ARE YOUR TOP TWO EXAMPLES OF A SUCCESSFUL MEDIATION, EITHER FROM THIS PROGRAM, OTHER, UH, MEDIATIONS THAT YOU'VE DONE? UM, LET'S SEE. 
          , ONE OF THE FIRST MEDIATIONS THAT I DID THAT WAS, UM, IT WAS RIGHT WHEN I STARTED AT THE DRC AND WE HAD AN ENTIRE DEPARTMENT AT, UH, A GOVERNMENT ORGANIZATION THAT WAS IN CONFLICT. 
          AND IT WAS VERY UNUSUAL AND THAT THE STAFF DID NOT KNOW THAT THEY WERE BEING SENT FOR MEDIATION. 
          THE HIGHER UPS HAD TOLD THEM TO ALL SHOW UP AT THIS OFFICE AT THIS TIME AND IT WOULD BE SORTED OUT. 
          SO IN MY MIND IT WAS SUCCESSFUL BECAUSE DESPITE THOSE BARRIERS TO SUCCESS, ESSENTIALLY BEING  TRAPPED IN A WAY, UM, YOU KNOW, YOU'RE SENT TO THIS OFFICE, YOU DON'T KNOW WHY YOU'RE THERE. 
          YOU'RE IN A SMALL ROOM WITH PEOPLE THAT YOU'RE IN CONFLICT WITH AND NOT NECESSARILY PREPARED TO TALK TO. 
          AND THE FACT THAT WE WERE ABLE TO GET TO THE OTHER SIDE OF THOSE SURPRISES AND CHALLENGES AND THEN WORK THROUGH SOME ISSUES AND THEY REALLY DID. 
          [02:05:01]
THEY DIDN'T WALK OUT OF THAT ROOM WITH EVERYBODY, YOU KNOW, HITTING IT OFF AND BEING IN LOVE. 
          BUT THEY DID WALK OUT WITH ISSUES RESOLVED AND ASKING TO COME BACK FOR A SECOND MEDIATION FACILITATION, EXCUSE ME, IN THAT CASE. 
          SO THAT'S VERY UNUSUAL IN A FEW DIFFERENT WAYS, BUT THE FACT THAT IT WAS A SUCCESSFUL MEDIATION UNDER THOSE CIRCUMSTANCES STICKS OUT AS A VERY SUCCESSFUL ONE FOR ME. 
          UM, ANOTHER ONE, AND THIS WASN'T ME, THIS WAS ONE OF OUR STAFF, BUT SOMETHING THAT WE DO IS WE DO ALL MEDIATIONS FOR JUVENILE DETENTION AND WE DO ALL OF THOSE FREE OF COST. 
          AND WE HAVE ONE STAFF MEMBER WHO'S ESPECIALLY TALENTED WITH JUVENILES AND, UM, THIS INDIVIDUAL HAD BEEN IN AND OUT OF FOSTER CARE AND WAS REALLY WANTING TO GO HOME WITH THEIR BIOLOGICAL PARENT. 
          AND SO THE PARENT AGREED TO MEDIATION AND CAME TO GARDNER BETS, WHICH IS JUVENILE DETENTION HERE IN AUSTIN. 
          AND OUR STAFF MEMBER WAS ABLE TO MEDIATE BETWEEN THE CHILD AND THEIR BIOLOGICAL PARENT OVER I THINK THREE DIFFERENT SESSIONS. 
          AND THEY WERE ABLE TO GET TO A POINT WHERE THEY HAD VERY CLEARLY DEFINED EXPECTATIONS AND PLANS FOR MOVING BACK HOME. 
          AND WE'VE CONTINUED TO CHECK ON THEM TWICE THAT I KNOW OF AND THEY'RE DOING REALLY WELL. 
          SO, UM, AGAIN, IT'S A LITTLE ATYPICAL. 
          IT'S NOT A BARKING DOG SITUATION, BUT IT WAS REALLY SUCCESSFUL IN AN UNEXPECTED WAY. 
          GREAT. 
          THAT'S FANTASTIC. 
          UH, OTHER QUESTIONS? I BELIEVE THAT'S ALL OF OUR QUESTIONS FOR, UH, FOR TWO OF Y'ALL. 
          THANKS COOPER. 
          SO WHAT I'D LIKE TO SAY IS I'M GONNA BE, UH, I HAVE A MEDIATION TABLE AS PART OF THE COMPLAINT PROCESS. 
          IF Y'ALL HAVE ANYTHING THAT COMES UP, ME AND MY TEAM ARE GONNA BE OUT THERE UNTIL 2:00 PM TODAY. 
          THANK Y'ALL FOR Y'ALL TIME. 
          SO IT SAYS A NOTE FOR EVERYONE. 
          WE'LL BE TAKING A LITTLE BREAK HERE, UM, FOR THE NEXT ABOUT 20, 25 MINUTES OR SO. 
          SO FEEL FREE GO OUT, UH, TALK WITH OUR STAFF, UH, GET SOMETHING TO EAT AND WE'LL BE BACK AT ONE O'CLOCK FOR OUR PRESENTATION ABOUT THE OFFICER INVOLVED SHOOTING DASHBOARD. 
          EVERYONE, LET ME INTRODUCE MYSELF, UH, BEFORE I START THE PRESENTATION. 
          MY NAME IS SH I'VE BEEN WORKING HERE AT THE CITY, AT THE AUSTIN POLICE OVER SITE. 
          WE'RE A LITTLE OVER A YEAR NOW, AND TODAY I'LL BE WALKING YOU THROUGH OUR OFFICER INVOLVED SHOOTING DASHBOARD AND MORE IMPORTANTLY, THE WORK THAT WENT ON BEHIND IT. 
          SO BEFORE I GET INTO HOW WE BUILD THE DASHBOARD, I WANT TO BRIEFLY EXPLAIN WHAT WE'RE LOOKING AT AND WHAT THE PURPOSE OF THIS PROJECT REALLY IS. 
          SO THIS PROJECT IS ABOUT CREATING AN IN INTERACTIVE DASHBOARD THAT MAKES COMPLEX OFFICER INVOLVED SHOOTING DATA EASIER FOR THE PUBLIC TO EXPLORE AND UNDERSTAND. 
          IT BRINGS TOGETHER INFORMATION SURROUNDING SURROUNDING IT IN ONE ACCESSIBLE PLATFORM. 
          SO LET'S START WITH THE DEFINITION. 
          WHAT IS AN OS OS STANDS FOR OFFICER INVOLVED SHOOTING. 
          SO ANY INCIDENT WHERE A PD OFFICER DISCHARGES A FIREARM, IT IS CONSIDERED AS AN OFFICER INVOLVED SHOOTING. 
          AND WHAT DO WE HAVE HERE IN THE DASHBOARD? WE ARE LOOKING AT OS INCIDENT HISTORY FROM 2018 UNTIL MARCH OF 20 20, 26, PULLING TOGETHER MULTIPLE LAYERS OF INFORMATION ACROSS THAT ENTIRE TIMELINE. 
          AND WHAT DO WE HAVE HERE? WE HAVE, WE, WE BROUGHT TOGETHER DETAILS ABOUT THE INCIDENTS, ABOUT THE OFFICERS INVOLVED, ABOUT THE SUBJECTS INVOLVED, ABOUT THE INCIDENT OUTCOMES, GEOGRAPHICAL CONTEXT, ET CETERA, AND HOW IT'S GONNA HELP THE COMMUNITY MEMBERS. 
          THIS HELPS USERS EXPLORE THE DATA FROM DIFFERENT ANGLES AND UNDERSTAND HOW INCIDENTS VARY ACROSS PEOPLE, LOCATIONS, AND TIME. 
          AND WHO IS IT FOR? THIS IS NOT JUST FOR ANALYSTS, THIS IS MOST IMPORTANTLY, THIS IS FOR COMMUNITY MEMBERS, FOR RESEARCHERS, FOR POLICY MAKERS, FOR JOURNALISTS, FOR CITY PER PERSONAL, AND FOR THAT MATTER REALLY, ANYONE WHO WANTS TO BETTER UNDERSTAND THE OS INFORMATION. 
          AND WHAT'S THE GOAL HERE? THE GOAL, AGAIN, IT'S SIMPLE TO TAKE COMPLEX PUBLIC SAFETY DATA AND MAKE IT EASIER TO EXPLORE AND UNDERSTAND. 
          WE WANTED TO GIVE PEOPLE AN INTERACTIVE WAY TO ASK QUESTIONS, DIG INTO DETAILS, AND IDENTIFY PATTERNS FOR THEMSELVES. 
          AND WITH THAT SAID, THAT BRINGS US TO THE NE NEXT QUESTION. 
          WHY DID WE FEEL AS A DEPARTMENT, WE NEEDED THE DASHBOARD IN THE FIRST PLACE? SO THE DEPARTMENT ALREADY HAD THE OS INFORMATION AVAILABLE PREVIOUSLY THROUGH TRADITIONAL PDF STYLE REPORTING RELEASED BACK IN THE YEAR 2020. 
          SO THE ISSUE WASN'T, THE DATA DIDN'T EXIST, THE CHALLENGE WAS HOW THAT INFORMATION IS BEING PRESENTED AND HOW PEOPLE WERE ABLE TO CONSUME IT. 
          ESPECIALLY THESE REPORTS WERE STATIC. 
          SO LET'S SAY, FOR EXAMPLE, IF SOMEONE HAD A QUESTION THAT WASN'T DIRECTLY ADDRESSED IN THOSE 
          [02:10:01]
REPORTS, IT'S VERY DIFFICULT TO FIND IT OUT BY THEMSELVES BECAUSE THEY COULDN'T FILTER BY FILTER BY EAR, THEY COULDN'T FILTER BY DISTRICT, THEY COULDN'T LOOK AT OFFICER AND SUBJECTS INFORMATION NEXT TO EACH OTHER. 
          AND FOR THAT MATTER, THEY'RE UNABLE TO COMPARE DIFFERENT PARTS OF THE DATA SET. 
          BASICALLY, THEY HAD TO DIG THROUGH PAGES AND PIECE TOGETHER INFORMATION THEMSELVES. 
          AND THERE IS ALSO A TIMING ISSUE BECAUSE THE INFORMATION WAS SHARED THROUGH ANNUAL REPORTS, THERE COULD BE A LONG DELAY BETWEEN WHEN AN INCIDENT OCCURRED AND WHEN THE PUBLIC COULD ACTUALLY SEE THAT INFORMATION. 
          AGAIN, WHAT WAS THE GOAL HERE? JUST TO MAKE THE DATA INTERACTIVE. 
          SOMETHING COULD, SOMETHING PEOPLE COULD FILTER, EXPLORE, COMPARE, AND USED TO FIND PATTERNS ON THEIR OWN. 
          AND ONCE WE SET THAT GOAL, WE REALIZED BUILDING THE DASHBOARD WAS ONLY ONE PART OF THE WORK. 
          BEFORE DOING ANYTHING IN TERMS OF DASHBOARD, IN TERMS OF POWER BI, WE HAD TO ASK A MUCH IMPORTANT QUESTION THAT IS, CAN WE TRUST THE DATA WE ARE PUTTING IN FRONT OF THE PUBLIC? AND THAT'S WHERE OUR RESEARCH AND VALIDATION PROCESS BEGAN. 
          UH, THE FIRST DAY WAS JUST UNDERSTANDING THE DATA ITSELF. 
          WE WERE WORKING WITH INFORMATION ACROSS MULTIPLE SOURCES AND MORE IMPORTANTLY, WITH HISTORICAL RECORDS. 
          SO BEFORE WE PRESENT ANYTHING PUBLICLY, WE NEED TO UNDERSTAND WHAT EACH FIELD MEANT, HOW RECORDS WERE STRUCTURED, AND WHETHER THE DATA WAS CONSISTENT ACROSS EARS. 
          SO WE BEGAN BY REVIEWING THE AVAILABLE OS RECORDS AND THE DEFINITIONS BEHIND EACH FIELD. 
          SO WHEN I SAY THAT IT'S NOT JUST A VALUE, WHAT A VALUE SAID, BUT WHAT IT ACTUALLY REPRESENTED IN THE CONTEXT OF AN OS INCIDENT. 
          SO THEN WE MOVED TO THE RECORD LEVEL VALIDATION. 
          SO IN SOME CASES, WE HAVE TO GO BEYOND DATASET, SUCH AS REVIEWING, SUPPORTING DOCUMENTATION, AND WHEN NECESSARY, WATCHING TONS OF BODY CAMERA FOOTAGE TO VALIDATE SPECIFIC DETAILS. 
          FOR EXAMPLE, WHEN SOMETHING LIKE THE NUMBER OF SHOTS FIRED INFORMATION, IT WASN'T A VALUE WE WANTED TO ACCEPT BLINDLY, WE CHECKED HOW THAT INFORMATION WAS DETERMINED AND VERIFIED. 
          IT AGONIST AVAILABLE SOURCE MATERIAL SUCH AS BALLISTIC REPORTS. 
          AND HONESTLY, WHY WE HAVE TO DO THIS, WHY WE HAVE TO GO TO SUCH LENGTHS TO DO THIS, TO DO THIS WORK. 
          BECAUSE EVERY DATA POINT ON THIS DASHBOARD REPRESENTS A COMMITTEE MEMBER, AND THAT'S, AS A DEPARTMENT THAT'S VERY IMPORTANT TO US. 
          SO WE WANT TO VALIDATE THAT INFORMATION. 
          AND WE APPLIED THIS SAME LEVEL OF VALIDATION ACROSS KEY ELEMENTS BECAUSE THE INFORMATION WAS BROKE DOWN INTO DIFFERENT PAGES. 
          SO WE HAVE OFFICER DETAILS, SUBJECT DETAILS, INJURIES, OUTCOMES, AND INCIDENT DETAILS. 
          SO ONCE THE RECORDS WERE VALIDATED, AGAIN, THIS IS JUST PART OF DEVELOPING A DASHBOARD. 
          WE REFINE THE DATA, STANDARDIZE, LIKE IT INVOLVES, SAY, VARIOUS STEPS LIKE STANDARDIZING VALUES, ADDRESSING INCONSISTENCIES ACROSS HISTORICAL RECORDS, RESOLVING MISSING OR PROBLEMATIC FIELDS, AND MAKING SURE DATA IS PRESENTED CONSISTENTLY ACROSS THE DATA SET. 
          AND FINALLY, WE PERFORM THE QUALITY CHECKS AT TWO LEVELS, AT THE RECORD LEVEL, JUST TO CONFIRM INDIVIDUAL DATA POINTS WERE ACCURATE, ACCURATE. 
          AND THEN AT THE AGGREGATE LEVEL, JUST TO MAKE SURE THE TOTAL SIGN DISTRIBUTE DISTRIBUTIONS STAYED CONSISTENT ACROSS THE DASHBOARD. 
          AND ONLY AFTER WE WERE CONFIDENT IN THE UNDERLYING DATA, WE DID MOVE ON TO THE NEXT, NEXT PHASE, WHICH IS TRANSFORMING IT INTO A STRUCTURE THAT COULD SUPPORT AN INTERACTIVE DASHBOARD. 
          AND I DON'T WANT TO OVER THE GENERAL AUDIENCE HERE WITH ANY TECHNICAL DETAILS, BUT JUST TO GIVE A SENSE OF WHAT HAPPENED BEHIND THE SCENES. 
          SO AS I SAID, ONCE WE HAD THE DATA SET, WE TRUSTED THEN, THEN NOT ONLY THEN WE COULD BUILD THE DASHBOARD. 
          SO WE PREPARED THE VALIDATED. 
          FIRST CAME THE STEP OF DATA, DATA TRANSFORMATION. 
          THERE WE VALIDATED, VALIDATED THE RECORDS SO THAT THEY COULD BE ANALYZED CONSISTENTLY. 
          AND THE NEXT STEP WAS DATA MODELING. 
          SO RATHER THAN PLACING EVERYTHING IN ONE GIANT TABLE, WE STRUCTURED THE DATA. 
          SO INCIDENTS OFFICERS, SUBJECTS COULD BE ANALYZED IN RELATION TO EACH OTHER. 
          AND WHAT I'M SAYING RIGHT NOW, IT'LL MAKE MORE SENSE ONCE I WALK YOU THROUGH THE DASHBOARD. 
          I HAVE SOME SCREENSHOTS READY IN THE NEXT PAGES, AND WE'LL DO THAT SHORTLY. 
          WE ALSO CREATED SUPPORTING TABLES FOR DATES. 
          AGAIN, THIS IS ALL PART OF DEVELOPING A DASHBOARD, UH, DATES FOR TABLES, FOR DISTRICTS, DATES, SECTORS, RESPONSE TIMES, OUTCOMES, AND OTHER CATEGORIES. 
          AND THIS IS THE STRUCTURE WHICH IS HELPING THE USERS TO MOVE FROM DIFFERENT PAGES OF THE DASHBOARDS, LIKE FROM INCIDENTS FROM GEOGRAPHY, FROM FROM OFFICER DETAILS, TO BACK TO SUBJECT DETAILS WITHOUT BREAKING ANYTHING IN THE DASHBOARD. 
          SO FROM THERE WE BUILT THE ANALYTICAL LAYER. 
          AND THIS IS INCLUDED AGAIN, PART OF THE DASHBOARD PROCESS. 
          WRITING DAX MEASURES, WRITING BUSINESS RULES, FINDING OUT TRENDS, KPIS, AND THAT DRIVE THE INSIGHTS ACROSS THE DIFFERENT PAGES. 
          SO AGAIN, WHAT'S THE GOAL HERE? THE GOAL HERE WAS CONSISTENCY, MAKING SURE EVERY MEMBER IS CALCULATED THE SAME WAY ACROSS THE DASHBOARD. 
          AND NOW HERE COMES THE 
          [02:15:01]
INTERESTING PART, UH, I WANT TO SPEND A LITTLE TIME ON HERE, WHICH IS THE DESIGN. 
          THE DESIGN PART OF THE DASHBOARD WAS VERY CRITICAL TO US. 
          WE WANTED THE DASHBOARD TO BE VERY SIMPLE, NON-TECHNICAL INTERVIEW TWO AND EASY TO NAVIGATE. 
          NOT SOMETHING A WALL OF CHARTS, NOT SOMETHING ONLY ANALYSTS CAN UNDERSTAND, BUT SOMETHING A COMMUNITY MEMBER COULD OPEN AND EASILY GRABS THE, GRABS THE INFORMATION. 
          SO WE DESIGNED EACH PAIR, EACH PAGE AROUND THE QUESTIONS PEOPLE MIGHT ASK, NOT AROUND THE CHATS. 
          WE JUST FELT LIKE ADDING IT THERE. 
          SO IN THAT PROCESS, WE INCORPORATED IN INTERACTIVE FILTERS, CLEAR NAVIGATION MAPS, TOOL TIPS AND LAYOUTS THAT GUIDE USERS FROM HIGH LEVEL PERSPECTIVE INTO MORE DETAIL. 
          UH, WE ALSO USE LIKE TOOLS LIKE CANVA, FIGMA LIBRARY FOR DESIGN TEMPLATES. 
          AND WE ALSO DREW INSPIRATION FROM MICROSOFT FABRIC COMMUNITY LIBRARY, UH, ESPECIALLY THE NAVIGATION PANEL YOU SEE ON THE LEFT. 
          AND SO MANY CLICK THROUGH BUTTONS AND TOOL TIPS WERE INSPIRED FROM THE MICROSOFT FABRIC COMMUNITY. 
          SO THIS IS ONE OF THE DESIGN. 
          WE, ONE OF THE PAGES FROM THE DASHBOARD, YOU COULD SEE THIS IS AN OVERVIEW PAGE WHERE PEOPLE GET, GET A HIGH LEVEL OVERVIEW OF WHAT'S HAPPENING. 
          YOU COULD SEE OS CASES BY YEAR, WHICH IS A BREAKDOWN. 
          AND YOU COULD SEE THE NUMBER OF INCIDENTS IN TERMS OF CONSOLE DISTRICTS, A PD SECTORS AND ALSO A GEOGRAPHICAL CAN CONTEXT HOW THE INCIDENTS WERE SPREAD OUT. 
          YOU COULD SEE BY SECTOR, AGAIN, WE HAVE A MAP ON COUNCIL AND ZIP CODE. 
          AND THEN SAME GOES WITH THE OFFICER INSIGHTS PAGE WHERE YOU COULD SEE THEIR YEARS OF EXPERIENCE, THEIR AGE GROUPS. 
          YOU COULD SEE MOST OF THEM ARE YOUNG. 
          WHAT KIND OF WEAPONS ARE BEING USED IN THIS, LIKE THE WEAPON BREAKDOWN AND WHAT'S THE ETHNICITY OF THE OFFICERS WHO ARE INVOLVED IN THIS? AND THEN WE HAVE THE SUBJECT INSIGHTS. 
          I DON'T KNOW WHAT'S HAPPENING WITH THE . 
          AND THEN WE HAVE THE SUBJECT INSIGHTS. 
          YOU COULD SEE THE RACE BREAKDOWN, WEAPON BREAKDOWN, THEIR AGE GROUPS, AND SOME QUICK FACTS FROM THE DATA SET, AND ALSO WHETHER THE SUBJECT WAS INJURED OR DECEASED DURING THIS INCIDENTS. 
          AND SAME GOES WITH THE INCIDENT DETAILS. 
          UH, YOU COULD SEE MOST OF THE INCIDENTS ARE IN THE NIGHTTIME. 
          YOU COULD SEE THE BREAKDOWN BY NUMBER OF INCIDENTS IN TERMS OF MONTH AND REASON FOR CONTACT. 
          WHY DID THE A PD OFFICER SHOWED UP IN THE FIRST PLACE, WHETHER IT'S A 9 1 1 CALL, WHETHER IT'S A TRAFFIC STOP. 
          SO YOU COULD SEE THAT INFORMATION BREAKDOWN HERE. 
          YEAH. 
          AND HERE COMES THE INTERESTING PART OF THE DASHBOARD. 
          SO THIS DASHBOARD IS ALSO AVAILABLE IN SPANISH. 
          SO ONCE WE COMPLETED THE ENGLISH VERSION, WE EXPANDED THE WORK TO MAKE SURE EVERY YOU, EVERYTHING WAS COMPLETELY TRANSLATED TO SPANISH. 
          SO ONE THING WE REALLY WANTED, UH, TO BE INTENTIONAL ABOUT WAS HOW WE HANDLE THE TRANSLATION FROM A DATA MODEL PERSPECTIVE. 
          SO OUR FIRST OPTION COULD HAVE BEEN JUSTLY, ADD SIM, SIM, SIMPLY ADD ALL THE SPANISH COLUMNS AVAILABLE NEXT TO ENGLISH COLUMN AND PULLED OUT AND PULL OUT, PULL OUT THAT INFORMATION. 
          BUT WE AVOIDED THAT BECAUSE IT WOULD DUPLICATE THE INFORMATION, COMPLICATE THE DATA SET, AND CREATE MAINTENANCE ISSUES. 
          AND ALSO THAT COULD RISK THE INTEGRITY OF THE ORIGINAL SOURCE DATA. 
          INSTEAD, WE BUILT A SEPARATE TRANSLATION LAYER USING DEDICATED DIMENSION AND LOOKUP TABLES, WHICH IS A CONCEPT IN POWER BI. 
          AND THE, SO WITH THIS, THE ENGLISH SOURCE VALUES STAY UNTOUCHED, AND THE TRANSLATION TABLES PROVIDE THE SPANISH LABELS. 
          AND THIS IS WHAT HELPING TABLES CONNECT TO DIFFERENT, DIFFERENT MODELS TO, TO OUR RELATIONSHIPS. 
          SO WHAT'S HAPPENING HERE, WE ARE NOT CREATING A SPANISH DATA SET. 
          WE ARE JUST CREATING A LANGUAGE LAYER ON TOP OF ALREADY SAME VALIDATED INFORMATION. 
          SO WHAT, WITH THIS APPROACH, WHAT ADVANTAGES DO WE HAVE? WE PRESERVE THE ORIGINAL SOURCE DATA, WHICH SUPPORTS TRANSPARENCY AND ACCOUNTABILITY. 
          THE UPDATES ARE WAY EASIER. 
          WE CAN JUST ADJUST TRANSLATIONS WITHOUT MODIFYING ANY UNDERLYING DATA. 
          AND BOTH ENGLISH AND SPANISH EXPERIENCES. 
          YOU, YOU, YOU SEE ON THE DASHBOARD, REALLY ON THE EXACT SAME DATA, EXACT SAME RELATIONSHIPS AND EXACT SAME LOGIC. 
          AGAIN, WHAT'S THE IDEA HERE? IT'S SIMPLE JUST TO IMPROVE ACCESSIBILITY WITHOUT CHANGING THE INTEGRITY OF THE DATA. 
          AND WITH THIS STRUCTURE, IF MY DEPART DEPARTMENT HAS, LET'S SAY, DECIDED ANY, ANY OTHER, TO ADD ANY OTHER LANGUAGE IN THE FUTURE, LET'S SAY FRENCH, LET'S SAY ANY OTHER LANGUAGE. 
          SO IT'S EASY TO DO IT. 
          WE CAN DO IT WITHOUT REBUILDING ANYTHING BECAUSE WE HAVE ALREADY, FOUNDATION IS ALREADY THERE. 
          SO FROM THERE WE CAN MOVE TO USER TESTING. 
          BUT BEFORE THAT, I'LL SHOW YOU THE DESIGN OF THE SPANISH DASHBOARD. 
          IT'S JUST THE SAME. 
          THE LAYOUT AND DESIGN IS SAME, BUT YOU COULD SEE ON THE DASHBOARD, EVERY LABEL IS BEING TRANSLATED TO SPANISH. 
          THE TITLES, THE DATA LABELS, EVERYTHING IS IN SPANISH. 
          AND ACCESSIBILITY WAS SOMETHING WE BUILT INTO THIS PROJECT FROM THE VERY BEGINNING, NOT AT THE END. 
          AND ONE OF THE BIGGEST 
          [02:20:01]
PART OF THAT WAS ENSURING THE DASHBOARD COULD TRULY USED BY A WIDE RANGE OF PEOPLE. 
          AND WHEN I SAY THAT WE ARE VERY PARTICULAR ABOUT SOME OF THE THINGS LIKE LOOKING AT THE NAVIGATION PANEL. 
          UH, DO WE HAVE LOGICAL TAB OR DO WE HAVE HIGH COLOR CONTRACTS? DO WE HAVE SCREEN READER AND UH, VISUAL HIERARCHY. 
          AND FOR THAT MATTER, HOW EASILY SOMEONE COULD UNDERSTAND A CHAT WITHOUT NEEDING A BACKGROUND IN DATA OR ANALYTICS. 
          AND WE INTENTIONALLY TESTED THE DASHBOARD IN THE FEEDBACK SESSION WITH STAFF AND VOLUNTEERS, UH, FROM DIFFERENT WHO HAD DIFFERENT LEVELS OF COMFORT WITH THE TECHNOLOGY SO THAT WE COULD GET A WIDE SPECTRUM OF FEEDBACK. 
          AND, AND WE TOOK IT VERY SERIOUSLY. 
          AND DURING THESE FEEDBACK SESSIONS, WE WERE, WE WEREN'T JUST ASKING WHETHER THEY LIKE THE DASHBOARD, WE WANTED TO SEE IF THEY COULD ACTUALLY USE IT. 
          SO WHAT QUESTIONS DID WE ASK IN THE FEEDBACK? CAN SOMEONE QUICK, CAN SOMEONE QUICKLY UNDERSTAND WHAT A KPI REPRESENTS? ARE THE LABELS CLEAR? ARE THEY ABLE TO NAVIGATE BY THEMSELVES? CAN USERS UNDERSTAND THE CHARTS ON THEIR OWN? AND THEIR FEEDBACK SHAPED THE FINAL VERSION THAT YOU'RE LOOKING AT RIGHT NOW? THE DASHBOARD, EVEN BEFORE THIS, WE HAD SO MANY LAYOUTS AND DESIGNS THAT WERE NOT APPROVED DURING THE TESTING PHASE. 
          SO JUST MENTIONING IT, THE KIND OF WORK WENT BEHIND THE USER FEEDBACK. 
          AND WHAT'S NEXT WITH THE PROJECT? SO THIS DASHBOARD IS NOT A FINISHED PRODUCT. 
          WE SEE IT AS SOMETHING THAT WILL CONTINUE TO EVOLVE. 
          WE'LL CONTINUE IMPROVING THE EXPERIENCE BASED ON THE FEEDBACK FROM THE COMMUNITY AND OUR USERS. 
          WE'LL ALSO CONTINUE UPDATING THE DASHBOARD WITH NEW OS INCIDENTS AS THE DATA BECOMES AVAILABLE TO US. 
          AND THIS IS JUST ONE OF THE DATA PROJECTS WE ARE WORKING ON. 
          AS WE DEVELOP MORE PROJECTS, MORE PUBLIC FACING ANALYTICAL PROJECTS, OUR GOAL IS TO BRING, TO BRING THEM TOGETHER UNDER A MORE CONSISTENT AND CONNECTED PLATFORM. 
          AND ULTIMATELY THE GOAL IS WE WANT TO KEEP MAKING CT DATA EASIER TO ACCESS, UNDERSTAND, AND EXPLORE. 
          AND SOME OF THE ACKNOWLEDGEMENTS BEFORE WE WRAP UP, WE WANT TO SINCERELY THANK EVERYONE WHO HELPED THIS, UH, THIS WHO HELPED WITH THIS PROJECT TO BECOME SUCCESSFUL. 
          BOTH THOSE WHO WORK DIRECTLY ON THE DASHBOARD AND THOSE WHO SUPPORTED US ALONG THE WAY, ESPECIALLY WANT TO RECOGNIZE OUR POWER BI AND OPEN DATA PORTAL TEAM. 
          THEY WERE HELPFUL THROUGHOUT THE PROJECT WHENEVER I NEEDED SOMETHING. 
          AND ALSO THE CITY, CITY OF SHADE VOICES PROGRAM WILL HELP WITH THEIR HOT AND SOUL TO TRANSLATE EVERYTHING FROM ENGLISH TO SPANISH. 
          SO HONESTLY, THIS WAS REALLY A COLLABORATIVE EFFORT. 
          AND THE FINAL PRODUCT REFLECTS CONTRIBUTIONS FROM MANY DIFFERENT PEOPLE AND TEAMS ACROSS THE CITY. 
          AND IF YOU HAVE ANY QUESTIONS, I'M HAPPY TO ANSWER THEM IN CONTEXT OF A DASHBOARD. 
          SO YEAH, I'M HERE. 
          ALRIGHT. 
          WE DO HAVE, UH, OUR FIRST QUESTION HERE. 
          UH, WHAT'S THE NUMBER ONE OPPORTUNITY FOR A PD COMING FROM THIS DATA? I THINK EVEN SOME THINGS ARE VERY SURPRISING IN THIS DASHBOARD. 
          THEY COULD SEE PATTERNS FOR THEMSELVES. 
          MOST OF THE OFFICERS WERE YOUNG. 
          UM, AND THE YEARS OF EXPERIENCE LIKE RANGE IN THE FALL, IN THE AREA OF THREE TO FOUR, AND EVEN IN TERMS OF SUBJECTS, YOU COULD SEE THE HIGHLIGHTS. 
          MOST OF THEM ARE HISPANIC. 
          SO THESE THINGS DOESN'T JUST FALL OUT. 
          LIKE YOU COULD READ IT FROM A DATA SET. 
          IT ONLY MAKES SENSE IN AGGREGATE WAY. 
          SO THIS DASHBOARD WILL HELP TO SEE THE PATTERNS FOR A PD. 
          UH, WHAT ARE THE TARGETS FOR THE CITY AND CAN THEY BE INCORPORATED INTO THE DASHBOARD? CAN YOU COME AGAIN WITH THE QUESTION? UH, WHAT ARE THE TARGETS FOR THE CITY AND IF, AND CAN THEY BE INCORPORATED INTO THE DASHBOARD? KPIS? KP TARGETS, KPA COS TARGETS, KPI TARGETS. 
          SO KPI, SO WE HAVE TARGETS WE'RE DRIVING TOWARDS THIS IS WHAT WE WANNA REACH, LIKE YEAR NEXT YEAR. 
          NO, NOT SO JUST TO ADD SOMETHING TO THE KP QUESTION. 
          SO WHATEVER YOU SEE ON THE DASHBOARD, THE KPS, IT'S ALL WE CAN, THE BEST WE CAN DO WITH AVAILABLE DATA THAT WAS PROVIDED TO US SO THAT EVEN THAT K PS WAS BREAK DOWN INTO DIFFERENT PAGES, YOU COULD SEE THE KPAS WERE DIFFERENT FOR OFFICERS FOR SUBJECTS. 
          SO YEAH, WE DON'T HAVE ANY CT TARGETS. 
          UH, IS THIS DASHBOARD ACCESSIBLE TO ANYONE? UH, FROM A LINK ON THE INTERNET? SO IS THERE A, A AVAILABLE LINK TO THE DASHBOARD? GREAT QUESTION. 
          YEAH, ALL THE LINKS 
          [02:25:01]
WERE ON OUR AUSTIN POLICE WEBSITE. 
          WEBSITE. 
          ONCE YOU GO THERE, YOU COULD FIND A LINK THAT WILL TAKE YOU TO THAT, UH, PARTICULAR DASHBOARD. 
          IT'S ALSO AVAILABLE IN SPANISH AND ENGLISH. 
          AND THE BEST WAY TO CONSUME THIS INFORMATION IS THROUGH A LAPTOP OR A PC WHERE IT CAN HELP YOU TO SEE THE TOOL TAPES TO ALSO MANY CLICK CLICKABLE LINKS ON THE DASHBOARD, WHICH WILL HELP YOU GIVEN CONTEXT OF WHAT IS BEHIND EACH VISUAL. 
          BUT THE, AND SO YOU DON'T NEED TO LOG INTO A PARTICULAR WEBSITE OR ANYTHING? NO, NO. 
          OUR WEBSITE IS EVERYTHING ONE PLACE. 
          GREAT. 
          THERE IS A SPANISH MM-HMM . 
          I LOVE THAT. 
          NO, I JUST WANT TO SAY I REALLY LIKE WHAT YOU'VE DONE. 
          THANK YOU. 
          THANK YOU. 
          THANK YOU FOR YOUR WORK AND YOUR, UM, YOUR CONSCIENTIOUS, THANK YOU. 
          THAT'S GREAT HEARING. 
          THANK YOU. 
          ANY MORE QUESTIONS COMING? ARE THERE DATA REVIEWS ACROSS THE CITY? UM, JUST WANNA MAKE SURE THERE'S CONTINUITY, RIGHT? SO WE HAVE THE DATA, IS IT BEING PRESENTED? IS IT BEING ABSORBED BY THE CITY LEADERS AND AND HOW'S THAT GOING IN TERMS OF OFFICER DATA OFFICER SHOOTING DATA? YEAH. 
          SO THIS IS COMING FROM VARIOUS SOURCES WE GET FROM INTERNAL AFFAIRS, WE GET FROM SIU AND THEN WE WORK FROM THERE. 
          SO THIS IS NOT JUST A ADAMANT PRODUCT GIVEN TO US. 
          WE BUILD EVERYTHING FROM SCRATCH FROM ALL THESE RESOURCES. 
          NO, NO. 
          UH, LOOKING FORWARD, AS YOU HAVE THE DATA, ARE YOU PRESENTING IT TO LEADERS? IS THERE CONTINUITY? ARE WE USING THAT DATA TO STRUCTURE OUR EFFORTS, OUR POLICIES, ET CETERA? I CAN DO IT AGAIN. 
          YEAH. 
          UM, WE, OKAY. 
          ASK ME THE QUESTION AGAIN. 
          YEAH. 
          SO I CAN SAY IT. 
          YEAH. 
          SO, YOU KNOW, WE HAVE GREAT DATA. 
          IT'S A GREAT JOB, REALLY LIKE WHAT YOU GUYS ARE DOING. 
          UH, HAVING THE DATA IS ONE PIECE, BUT IS THERE CONTINUITY OF PROCESS, RIGHT? SO THAT THE DATA IS BEING PRESENTED TO OUR AUSTIN ELECTED OFFICIALS AND THAT WE'RE ACTUALLY SEEING, YOU KNOW, LET'S SAY CHANGES IN POLICY MM-HMM . 
          UH, IMPROVEMENTS, RIGHT? UH, WHATEVER WE'RE TAKING THE ACTIONS THAT ARE COMING THAT ARE BEING DRIVEN FROM THE DATA. 
          YES. 
          SO THAT IS ULTIMATELY THE GOAL OF THIS DASHBOARD. 
          UM, WE JUST RELEASED IT IN MAY AND IT WAS, TOOK US OVER A YEAR TO PUT ALL THE DATA TOGETHER. 
          BUT FROM THIS POINT ON, WE'RE UPDATING AS INCIDENTS HAPPEN AND INVESTIGATIONS CLOSE. 
          AND THE MAIN GOAL OF THIS WEBSITE WAS THAT WE CAN SEE PATTERNS THAT ANALYST, DECISION MAKERS, PEOPLE WILL BE ABLE TO LOOK AT A PD LOOK AT THIS DATA AND HOPEFULLY DRIVE POLICY CHANGE, DRIVE TRAINING, YOU KNOW, DIFFERENT TRAINING OPTIONS AND IDEAS. 
          UM, RIGHT NOW, YOU KNOW, IT'S A NEW PRODUCT. 
          WE'VE BEEN HITTING ALL THE COMMISSIONS, PUTTING IT OUT THERE, UM, REALLY TRYING TO GET THE WORD OUT THAT IT'S THERE. 
          UM, AND I, WE DID PRESENT IT BEFORE WE RELEASED IT TO A PD EXECUTIVES SO THAT THEY COULD SEE WHAT WE HAD PUT TOGETHER. 
          UM, AND I WOULD SAY IT WAS A POSITIVE REACTION, UM, THAT WE HAD PUT ALL OF THIS IN ONE PLACE AND THAT THEY COULD ACTUALLY SEE, YOU KNOW, PATTERNS AND LOCATION, TIME OF DAY, THINGS LIKE THAT, THAT WASN'T BEING DONE BEFORE. 
          UM, SO I THINK THAT IS OUR HOPE THAT PEOPLE WILL TAKE THE INFORMATION THAT WE'VE GATHERED. 
          AND IT'S, ASHAN SAID IT'S NOT AN EASY, HAS NOT BEEN AN EASY PROCESS TO GATHER THE INFORMATION, BUT WE HAVE VALIDATED IT. 
          AND THAT WAS THE MOST IMPORTANT THING TO US IS DATA INTEGRITY. 
          UM, SO IT'S OUT THERE AND THE MORE PEOPLE THAT WE TELL ABOUT IT, PLEASE TELL EVERYBODY. 
          I MEAN, I'M JUST REALLY HOPING BY HITTING THE COMMISSIONS AND THINGS LIKE THAT, THAT PEOPLE DECISION MAKERS ARE SEEING, SEEING IT, AND THAT IT'S OUT THERE AND WILL USE THIS INFORMATION. 
          SO YOU'VE PRESENTED IT TO THE MAYOR OF THE CITY COUNCIL? WE HAVE NOT PRESENTED IT TO CITY COUNCIL YET. 
          THEY, THERE HAS BEEN A MEMO THAT WAS ISSUED SO THEY, THEY KNOW IT EXISTS. 
          MM-HMM . 
          YEAH. 
          THEY GET A MEMO AND THEY GET A LINK TO THE ACTUAL DASHBOARD MM-HMM . 
          ONCE WE LAUNCHED IT, THAT GOES OUT TO ALL FROM BACKYARD, JUST BROADER PLANS 
          [02:30:01]
TO HAVE A MORE ROBUST PRESENTATION TO CITY HALL CITY COUNCIL. 
          UH, TO THE QUESTIONS ABOUT IF THERE'S, UH, A PLAN TO HAVE, UH, AN IN-DEPTH PRESENTATION ABOUT THE DASHBOARD TO MAYOR AND COUNCIL AND OTHER DECISION MAKERS HERE AT THE CITY. 
          YEAH. 
          SO, UM, WE DON'T SET THE AGENDA FOR CITY COUNCIL. 
          THEY, UH, WE ARE AT THEIR INVITATION. 
          WE'D LOVE TO DO IT. 
          UM, BUT WE WOULD HAVE TO BE INVITED. 
          BUT, UM, WE, WE PRESENTED THEM I THINK MOST RECENTLY WE PRESENTED LAST YEAR IN YOUR REPORT. 
          SO, UM, YEAH. 
          I, I THINK WE'D BE, WE'D WELCOME THE OPPORTUNITY. 
          ANY OTHER QUESTIONS? ALRIGHT, WELL THANK YOU SO MUCH, SHANNON. 
          GREAT WORK. 
          WE'LL GO AHEAD AND GET STARTED NOW. 
          OUR LAST SESSION TO ANSWER SOME OF THE LAST LEFTOVER QUESTIONS FROM EARLIER. 
          UM, I'LL START WITH THIS ONE. 
          AND OUR, UM, POLICY AND RESEARCH TEAM LEAD HAS COME BACK TO HELP ME ANSWER IT. 
          UM, THE QUESTION STARTS WITH, IT'S GREAT TO UPDATE THE TRAINING FOR NEW OFFICERS AT THE ACADEMY, BUT HOW DO WE UPDATE TRAINING FOR OFFICERS IN THE FORCE OR IN THE FIELD? UM, FOR INSTANCE, IF WE IMPROVED, UM, DEESCALATION TRAINING, I SHOULD HAVE WORN MY READING GLASSES, UM, , HOW DO WE MAKE SURE ALL OFFICERS RECEIVE THAT TRAINING? SO, UM, THAT'S A GREAT QUESTION ABOUT, YOU KNOW, IT'S NOT JUST LEAVING THINGS AT THE ACADEMY, BUT HOW DO WE PROLIFERATE NEW TRAINING OUT INTO THE LARGER, UM, UH, BODY ORGANIZATION? UH, CRYSTAL, DO YOU MIND, UH, ANSWERING THAT ONE? THAT'S A REALLY GOOD QUESTION. 
          I KNOW SINCE, UM, I'LL USE AN EXAMPLE OF THE NEW USE OF FORCE POLICY THAT WENT INTO EFFECT AT THE BEGINNING OF THIS YEAR IN JANUARY, UM, THE CHIEF, WE DID HAVE DISCUSSIONS WITH A PD ABOUT IT, AND THE CHIEF TOLD US THAT NOT ONLY CADETS WOULD BE GETTING THAT, BUT IT'S AN IN-SERVICE TRAINING. 
          SO ALL OFFICERS HAD TO UNDERGO TRAINING ON THAT NEW POLICY ONCE THEY RELEASED IT. 
          SO THERE'S CERTAIN THINGS THAT WE WILL INQUIRE ABOUT HAVE, IS THIS GOING TO BE JUST, YOU KNOW, AT THE CADET LEVEL, OR IS THIS GONNA BE AN IN SERVICE? AND I KNOW THERE'S SOME OTHER POLICY RECOMMENDATIONS THAT WE'VE MADE THAT THEY'VE KIND OF SAID, WE'RE GONNA IMPLEMENT THAT TRAINING AND MAKE IT AN IN SERVICE SO THAT NOT JUST CADETS GET IT SINCE WE'RE CHANGING A POLICY. 
          YEAH. 
          AND THAT, THAT REALLY KIND OF TIES INTO THIS NEXT QUESTION. 
          IT'S ABOUT, YOU KNOW, CHANGING POLICIES. 
          HOW DO WE KEEP, YOU KNOW, OFFICERS UPDATED, UM, WHEN THEY WORK WITH OTHER LAW ENFORCEMENT AGENCIES? SO AS THE RELATIONSHIP AND RESPONSIBILITIES BETWEEN A PD AND I SEEM TO HAVE CHANGED FREQUENTLY, HOW ARE OFFICERS BEING UPDATED, KEPT UPDATED, AND THEY DO RECEIVE TRAINING WHEN POLICIES DO CHANGE, UM, AS PART OF THEIR, THEIR TRAINING REQUIREMENTS? UM, I THINK FOR SOMETHING AS HIGH PROFILE AS THE ICE POLICY AND THE, UM, THE WORKING, THE POLICY THAT GOVERNS WORKING WITH OTHER, UM, LAW ENFORCEMENT AGENCIES DUE TO THE HIGH VISIBILITY, THEY ARE BEING, UM, BEING HELD TO THE STANDARD TO MAKE SURE THAT THEY ARE AWARE OF THE CHANGE. 
          UM, THE, I THINK THE FIRST PART OF THE QUESTION WAS, IT DOES SEEM TO CHANGE FREQUENTLY, AND I WOULD SAY THAT THAT'S PRETTY FAIR. 
          IT HAS CHANGED SEVERAL TIMES THIS YEAR. 
          UM, IT'S, I KNOW THAT THEY'VE BEEN TRYING TO KEEP UP WITH BOTH THE STATE LAW AND ALSO THE COMMUNITY'S EXPECTATIONS, BUT, UM, YEAH, A PD IS DEFINITELY, YOU KNOW, THEY'RE, THEY'RE HAVING TO KEEP ON TOP OF THIS SO THAT OFFICERS DO UNDERSTAND. 
          CRYSTAL. 
          IS THERE ANYTHING ELSE ABOUT TRAINING? I MEAN, AND POLICY CHANGES? THEY, I MEAN, IT'S WITHIN, IT'S THEIR DUTY TO BE MM-HMM . 
          UPDATED ON NEW POLICIES. 
          I MEAN, THEY HAVE TO ABIDE BY THE GENERAL ORDERS. 
          SO YEAH, THEY MAKE SURE AS FAR AS FROM WHAT WE'RE BEING TOLD, YOU KNOW, MEMOS GO OUT IN SERVICE, TRAINING GOES OUT, THINGS LIKE THAT. 
          YEAH. 
          THANK YOU CRYSTAL FOR HELPING ME ANSWER THOSE. 
          UM, WE HAVE ANOTHER QUESTION, UM, BRENDA AND I MIGHT ASK FOR YOUR HELP WITH THIS ONE. 
          IF AN OFFICER SEES, UM, UM, ANOTHER TYPE OF OFFICER, LIKE IN A DIFFERENT LAW ENFORCEMENT AGENCY BREAKING THE LAW, UM, WHAT IS THEIR RESPONSIBILITY TO INTERVENE? UH, SO IN THE CONTEXT OF THEM BEING ABLE TO REPORT IT, I THINK THEY'RE ESTABLISHED AS MANDATORY REPORTERS FOR A LOT OF THINGS. 
          SO THEY, WHAT THE PROCEDURE IS, IS, OR WHO THEY WOULD TALK TO THAT WOULD JUST DEPEND ON WHAT THEIR POLICIES AND PROCEDURES DIRECT THEM TO. 
          BUT I GUESS TO ANSWER YOUR QUESTION, YES, THEY DO HAVE IT TO A CERTAIN EXTENT THAT THEY ARE MANDATORY REPORTERS IN A LOT OF INSTANCES THEY COME ACROSS YEAH. 
          AND THEY 
          [02:35:01]
SEE SOMETHING THEY'RE, THEY ARE REQUIRED TO, TO SPEAK OF. 
          I THINK IT IS A BIT DIFFERENT IF SOMEONE IS NOT, UM, AN A FELLOW OFFICER WITHIN A PD. 
          SO, UM, AS YOU GUYS KNOW, OUR ROLE AS A CIVILIAN POLICE OVERSIGHT, WE OVER, WE ARE EMPLOYEES WHO OVERSEE OTHER EMPLOYEES. 
          UM, SO THE, THE REPORTING REQUIREMENTS ARE DIFFERENT THAN IF, UH, AN OFFICER SEES A FELLOW OFFICER WITHIN THEIR DEPARTMENT BREAKING A RULE THAN IF THEY SEE SOMEBODY OUTSIDE OF IT. 
          THAT'S WHERE THE MANDATORY REPORTING REQUIREMENT REALLY STEPS IN. 
          YEAH. 
          THANK YOU, BRENNAN. 
          ALL RIGHT. 
          I THINK WE HAVE A COUPLE ONLINE QUESTIONS. 
          YES, WE DO. 
          UH, OUR FIRST, UH, QUESTION ONLINE IS WHAT STEPS ARE TAKEN TO VERIFY THAT RECORDED DASH CAMS AND BODY CAM FOOTAGE MAKES IT INTO A DATABASE THAT CAN BE VIEWED LATER? LET ME MAKE SURE I HIT, WHAT STEPS ARE BEING T TAKEN TO VERIFY THE RECORDED DASH? UM, I WOULD SAY, AND BRENDAN, I MIGHT HAVE YOUR HELP HERE THAT THE DATABASE IS ACTUALLY SYNCED IN. 
          IT'S NOT SEPARATE THEN THE, THE, UM, ACTUAL DEVICES, THE RECORDING DEVICES. 
          SO, UH, WE HAVE A CONTRACT WITH AXON. 
          AXON MAKES BOTH THE DEVICE THAT IS IN THE VEHICLE AND THE BODY CAM DEVICE THAT SITS ON THEIR PHYSICAL PERSON. 
          THERE'S ALSO THE SOFTWARE THAT WE USE TO VIEW IT. 
          UM, IT'S A CLOUD-BASED SOFTWARE. 
          SO THERE'S JUST THOUSANDS OF GAZILLION TERABYTES OF DATA ONLINE OF THESE VIDEOS, UM, THAT WE'RE ABLE TO ACCESS THROUGH OUR AUTHORITY AS POLICE OVERSIGHT. 
          BRENDAN, DO YOU WANNA TALK MORE ABOUT YOU, YOU WORK MORE WITH AXON, UH, BODY CAM. 
          DO YOU MIND TALKING ABOUT YOUR EXPERIENCE? SURE. 
          SO I, I THINK I WOULD LARGELY AGREE THAT, UH, IT'S SYNCED IN THROUGH THE CONTRACT WITH AXON. 
          IT'S USUALLY, UH, THAT THEY UPLOAD OR HOW IT'S UPLOADED. 
          BUT FROM OUR END, AS FAR AS THE COMPLAINTS, WHAT WE DO RECEIVE ARE COMPLAINTS OR INTERACTIONS OF PEOPLE WHO HAVE, UH, HAD THESE INTERACTIONS WITH O OFFICERS. 
          THEY ARE SUPPOSED TO HAVE THEIR BODY-WORN CAMERA. 
          SO I GUESS A RED FLAG THAT WE WOULD COME ABOUT THAT WE CAN LOOK INTO, IS THERE A VIDEO ASSOCIATED WITH WHAT YOU'RE TELLING ME? A LOT OF THAT'S HOW WE ARE ABLE TO VERIFY, WELL, THEY DID HAVE A INTERACTION WITH AN OFF, UH, LAW ENFORCEMENT OFFICER FOR AUSTIN POLICE DEPARTMENT. 
          SO ON OUR END, WE'RE ABLE TO SEE IF THERE IS A VIDEO, WE'RE ABLE TO VIEW IT, BUT IF NOT, THEN WHY ISN'T THERE? SO IT KIND OF, UH, YOU KNOW, WE WILL LAUNCH US INTO THE NEXT PART OF WHAT WE CAN DO WITH THAT. 
          YEAH, THERE, BUT THERE'S NOT A SEPARATE, UH, STEP FOR THEM TO LIKE, UH, MANUALLY SYNC A VIDEO. 
          IT, IT, THERE'S A PROCESS THAT IT GOES THROUGH BECAUSE IT IS A SINGLE SYSTEM. 
          IT'S MORE ABOUT WHETHER THE, THE CAMERA WAS ACTIVATED, AND IF NOT, WHY NOT? CORRECT MY UNDERSTANDING. 
          YEAH. 
          ALRIGHT. 
          THANK YOU BRENNAN. 
          MM-HMM . 
          UM, NEXT QUESTION, NEXT QUESTION, UM, IS ABOUT OUR OVERSIGHT IMPLEMENTATION WORKING GROUP MEETINGS. 
          WHEN IS OUR NEXT ONE AND HOW CAN PEOPLE REGISTER FOR IT? YES, OUR NEXT, UH, SO ACTUALLY TODAY WAS ONE OF OUR, UH, WORKING GROUP MEETINGS. 
          UM, THIS WAS KIND OF LIKE A, A WORKING GROUP EXTRA MEETING WITH ALL OF OUR PRESENTERS TODAY. 
          BUT, UM, BRENDAN DID PRESENT OUR IN, UH, SORRY, QUARTERLY DATA EARLIER TODAY. 
          WE'LL HAVE THE RECORDING OF THE, THE PRESENTATION ONLINE, UM, PROBABLY EARLY LIKE NEXT WEEK. 
          WE HAVE TO GIVE OUR FRIENDS IN THE RECORDING, UH, VIDEO TEAM A CHANCE TO CUT THE VIDEO FOR US AND GET IT ONLINE. 
          BUT, UM, WE, SO WE'LL HAVE THE MOST RECENT QUARTERLY DATA SHARED FOR YOU GUYS, UM, HERE SHORTLY. 
          UM, THE NEXT MEETING WE HAVE WILL PROBABLY BE IN NOVEMBER, DECEMBER TIME PERIOD. 
          UM, WE'RE STILL SETTING THE DATE AND WORKING ON THE LOCATION FOR THAT, BUT WE'RE HOPING TO, UM, NOT ONLY SHARE OUR QUARTERLY DATA, BUT ALSO HAVE OUR ANNUAL REPORT READY THEN, AND TO GO OVER THAT WITH Y'ALL. 
          SO, UM, YOU CAN ALWAYS STAY INFORMED ON ALL OF OUR WORK BY SIGNING UP FOR A NEWSLETTER. 
          THAT'S THE FIRST PLACE WE PUT ANYTHING. 
          UM, AND SO YOU CAN GO TO OUR WEBSITE AND SIGN UP FOR A NEWSLETTER. 
          YOU CAN ALSO SIGN UP FOR, UM, OUR SOCIAL MEDIA CHANNELS. 
          UH, WE ARE ON FACEBOOK AND ON THE PLATFORM, FORMERLY KNOWN AS TWITTER, KNOWN AS X NOW. 
          SO, UM, YOU CAN FOLLOW ALL OF OUR WORK THERE AND ALSO GET THE LINK TO SIGN UP FOR OUR NEWSLETTER IN OUR LAST ONLINE QUESTION. 
          UM, EARLIER THIS YEAR, A PO RELEASED NEW KNOW YOUR RIGHTS MATERIALS. 
          WHERE ARE THOSE LOCATED AND CAN I FIND THEM ONLINE? YES, ALL OF OUR MATERIALS ARE ONLINE. 
          UM, ONE OF OUR BIG THINGS, UH, AS PART OF AUSTIN POLICE OVERSIGHT ACT IS WE DO KEEP A CENTRALIZED HUB OF INFORMATION RELATED TO POLICE OVERSIGHT. 
          UM, OUR KNOW YOUR RIGHTS, UH, PROGRAM THAT RECENTLY RELAUNCHED THIS PAST SUMMER IS, UH, ON THE TOP OF OUR FRONT PAGE, IF YOU GO TO ATX POLICE OVERSIGHT.ORG, UH, YOU CAN ACCESS ALL OF OUR MATERIALS. 
          WE HAVE BOTH PDF PRINTABLE THINGS. 
          WE ALSO HAVE A GREAT GUIDE THAT'S JUST WEB-BASED, YOU CAN PULL UP ON YOUR PHONE. 
          IT WAS OPTIMIZED FOR WEB AND IT TAKES YOU STEP BY STEP THROUGH THESE INTERACTIONS. 
          ONE THING WE FOUND AS WE DID THE RESEARCH FOR THIS PROGRAM, AND WE, WE WERE GONNA, UM, HAVE A PRESENTATION ABOUT TODAY, BUT, UM, WE, WE, UM, WEREN'T ABLE TO, SO ONE THING THAT, UM, WE WANT COMMUNITY TO KNOW IS THAT WE HELD A SERIES OF FOCUS GROUPS TO CREATE THIS CONTENT. 
          WE REALLY WANTED TO ASK PEOPLE, YOU KNOW, WHAT ARE YOUR CONCERNS 
          [02:40:01]
WHEN YOU'RE INTERACTING WITH LAW ENFORCEMENT? AND WE USE THAT FEEDBACK TO DESIGN THE MATERIALS AS THEY ARE. 
          SO, UM, WE HAVE PLANS TO EXPAND AND DO MORE AND BRING TRAININGS OUT. 
          UH, WE'RE STILL IN A, IN A BIT OF A, A, A PRODUCTION PHASE FOR THAT. 
          SO AGAIN, STAY TUNED ON MORE KNOW YOUR RIGHTS OFFERINGS BY, UM, STAYING, UH, KEEPING IN TOUCH WITH US BY OUR NEWSLETTER OR ON SOCIAL MEDIA. 
          BUT ALL OF OUR MATERIALS ARE, UM, ONLINE, ETX POLICE OVERSIGHT.ORG. 
          RIGHT. 
          AND THAT IS ALL OF OUR ONLINE QUESTIONS. 
          SO WE DO HAVE SOME TIME LEFT IN THIS SEGMENT. 
          WE CAN TAKE A COUPLE, UH, QUESTIONS FROM ANYBODY, UH, HERE IN THE AUDIENCE. 
          YEAH, JUST, UH, WE JUST ASK THAT YOU, UM, EITHER GIVE US AN INDEX CARD SO WE CAN READ IT ON THE MIC SO THE FOLKS AT HOME CAN HEAR, OR WHETHER, OR YOU COME UP AND YOU FEEL FREE TO BE ON THE MIC YOURSELF IF YOU FEEL LIKE IT. 
          CRYSTAL LOOKS LIKE SHE GOT A QUESTION. 
          I DID, AND I KNOW THE ANSWER. 
          SO, OKAY. 
          , I'M GONNA TAKE THE QUESTION ANSWER, FEEL FREE. 
          CAN A PO START TRACKING ICE INTERACTIONS, INFRACTIONS, INFRACTIONS, AND KEEP A PUBLIC DATA TRACKER? SO, CURRENTLY E ICE IS OUTSIDE OF OUR PURVIEW. 
          UM, A PD DOES HAVE A, I WOULD SAY, I DON'T KNOW HOW OFTEN IT'S UPDATED, BUT IT IS ON THE OPEN DATA PORTAL. 
          A PD DOES HAVE A DASHBOARD TRACKING THOSE. 
          UM, IT'S REALLY ANY INTERACTIONS WITH ICE ON THEIR OPEN DATA PORTAL. 
          UM, IF YOU HAVE, I CAN SHOW YOU WHERE TO FIND IT IF YOU'RE LOOKING FOR IT. 
          BUT YEAH, AS FAR AS A PO THAT'S, YOU KNOW, OUTSIDE OF OUR PURVIEW, WE DON'T HAVE ANY, UM, PLANS TO TRACK THAT. 
          SO WHAT DATA IS A PD TRACKING IN THAT? I'M NOT SURE. 
          UM, I'VE BRIEFLY LOOKED AT IT, BUT IT IS ONLINE AND I CAN SHOW YOU WHERE TO FIND IT. 
          YEAH, IT'S, YEAH, JUST TO KIND OF FOLLOW UP THAT, UM, THERE WAS A, A, I THINK IT WAS A COUNCIL ITEM THAT ASKED A PD TO TRACK CERTAIN INTERACTIONS WITH ICE. 
          UM, IT IS PUBLISHED ONLINE. 
          UM, I'VE NOT LOOKED AT IT RECENTLY EITHER, SO, UM, THAT'S ON ME. 
          I APOLOGIZE. 
          UM, BUT TO, TO JUST KIND OF FOLLOW UP ON WHAT CRYSTAL SAID, ONE THING TO UNDERSTAND ABOUT OUR ROLE IS THAT WE ONLY OVERSEE A PD. 
          WE ARE, UM, ADMINISTRATIVE. 
          WE ARE NOT CIVIL. 
          WE ARE NOT CRIMINAL. 
          WE ARE EMPLOYEES WHO OVERSEE OTHER EMPLOYEES IN A WAY, A AUDITOR OR A HUMAN, UH, HUMAN RESOURCES FUNCTION IS PARALLEL. 
          WE'RE KIND OF PARALLEL TO THAT. 
          IF THEY ARE NOT A PART OF THE ORGANIZATION, WE DON'T HAVE ANY OVERSIGHT OF THEM. 
          AND SO ICE IS DEFINITELY OUTSIDE OF OUR AUTHORITY. 
          NOW. 
          WE'RE DEFINITELY, UM, YOU KNOW, WE HEAR FROM COMMUNITY MEMBERS, THERE'S A LOT OF CONCERNS AND WE, WE DEFINITELY SEE OPPORTUNITIES FOR US TO, YOU KNOW, MAYBE HELP RAISE AWARENESS ABOUT THAT RESOURCE THAT'S OUT THERE. 
          SO THANK YOU FOR, FOR THAT QUESTION. 
          THERE'S NO LEGAL BARRIER, RIGHT? FOR US TRACKING THAT DATA AND PUBLISHING IT. 
          UM, IT'S OUTSIDE THE SCOPE OF OUR AUTHORITY. 
          YES. 
          JUST . 
          YEAH. 
          SO, AND, AND COUNSEL HAS ALREADY TOLD A PD TO, TO TRACK THAT DATA. 
          YEAH. 
          UM, WHETHER THAT COULD CHANGE OR NOT, I COULDN'T TELL YOU. 
          UH, AND THE QUESTION WAS LIKE, WAS THERE A LEGAL BARRIER OF WHY WE, WE COULDN'T TRACK THIS DATA? AND IT'S, IT'S HONESTLY, 'CAUSE IT'S OUTSIDE THE SCOPE OF OUR AUTHORITY. 
          OUR, UM, AUTHORITY AS AN OFFICE IS ESTABLISHED IN, UH, IT IN THE AUSTIN POLICE OVERSIGHT ACT. 
          THAT'S CHAPTER TWO 15 OF CITY CODE. 
          AND I MEAN, REALLY CITY, CITY CODE CAN ONLY BE CHANGED BY COUNCIL. 
          SO OUR, WE HAVE A VERY NARROW LANE THAT WE'RE, WE OPERATE WITHIN. 
          YEAH. 
          ANY OTHER QUESTIONS FROM OUR FOLKS IN PERSON? ALL RIGHT. 
          IF NOT, WE'RE GONNA GO AHEAD. 
          OH, SORRY. 
          GO AHEAD. 
          YES, MA'AM. 
          FEEL, FEEL FREE TO GET ON THE MIC. 
          . 
          YEAH, I'LL TURN IT. 
          SO DOES THE A PO TRACK APDS COLLABORATION INCIDENCES WITH ICE, THAT'S A LITTLE BIT AWKWARD, BUT IN OTHER WORDS, A PD DOES INTERFACE WITH ICE MM-HMM . 
          AND SO THEREFORE THAT'S PART OF THE A PD WORLD MM-HMM . 
          AND SINCE YOU OVERSIGHT THAT DO, IS THERE SOME PLACE WHERE THAT THOSE ARE TRACKED? SO, UM, WHEN IT COMES TO THE DATA, LIKE A PD IS PUBLISHING THE DATA THAT TRACKED, UH, RELATED TO THEIR INTERACTION WITH ICE. 
          SO THAT'S AN EXISTING DATA SET, UM, ON THE OPEN DATA PORTAL. 
          SO WE ARE NOT TRACKING THAT BECAUSE THEY'RE PUBLISHING THAT DATA. 
          UM, IF YOU'RE QUESTIONS ABOUT, YOU KNOW, DO WE OVERSEE THAT, WE OVERSEE, YOU KNOW, THE INTERACTIONS RELATED TO A PD OFFICERS? SO IF AN A PD OFFICER, UM, YOU KNOW, IF THERE WAS A COMPLAINT FILED AGAINST AN A PD OFFICER, HYPOTHETICALLY RELATED TO THEIR INTERACTION WITH AN ICE OFFICER, THAT WOULD BE SOMETHING THAT WE WOULD LOOK INTO. 
          [02:45:01]
UM, BECAUSE THAT WOULD BE ABOUT THE A PD OFFICER'S CONDUCT. 
          WE, WE DON'T HAVE ANY OVERSIGHT OVER WHAT THE, WHAT, UH, ANY OUTSIDE AGENCY. 
          MAYBE IT'S THE SHERIFF'S OFFICE OR DPS OR REALLY ANY THIRD PARTY. 
          WE GET COMPLAINTS FOR A ISD POLICE OR CAB METRO POLICE. 
          THEY ARE SEPARATE ENTITIES IN US. 
          WE ONLY SEE AUSTIN POLICE OVERSIGHT, SORRY, AUSTIN POLICE DEPARTMENT. 
          SO, UM, WHILE IT MIGHT BE A PART OF THE NARRATIVE, OUR PURVIEW IS LOOKING AT THE POLICY VIOLATIONS RELATED TO THE AUSTIN POLICE OFFICER'S CONDUCT. 
          SO IF THERE'S AN INCIDENT WHERE THERE MIGHT BE A NICE OFFICER INVOLVED OR A, A SHERIFF OR A DEPUTY, WHOEVER, THAT CAN, MAY BE PART OF THE STORY, BUT WE'RE LOOKING AT THE AUSTIN POLICE OFFICER. 
          YEAH. 
          OKAY. 
          OH, OH YES. 
          YES SIR. 
          HI. 
          UH, SO JUST WANTED TO ASK YOU MAYBE WHAT ARE THE TOP TWO OR THREE MOST IMPORTANT INITIATIVES THAT YOU WANT TO DRIVE THROUGH A PD IN THE NEXT QUARTER OR SO? THAT'S A GREAT QUESTION. 
          THAT'S A GREAT QUESTION. 
          THAT'S A QUESTION TOP TWO OR THREE INITIATIVES. 
          CRYSTAL, DO YOU HAVE CRYSTAL OR BRENNAN ? UH, I THINK JUST ADDRESSED EARLIER WAS THE MEDIATION PROCESS AND NOW IT'S UP AND STANDING THAT WE'RE, UM, ABLE TO LOOK AT COMPLAINTS IN A BIT MORE OF A DIFFERENT SCOPE TO SEE WHAT'S ELIGIBLE FOR MEDIATION. 
          SO, UH, IF ANYTHING FROM MY DIVISION, I WOULD SAY MEDIATION. 
          THAT'S GREAT, BRENDAN. 
          THANK YOU. 
          YEAH, AND I WOULD SAY AS FAR AS, YOU KNOW, WE'RE ALWAYS, POLICY'S ALWAYS THERE. 
          THAT'S OBVIOUSLY INITIATIVE. 
          BUT I THINK TRAINING, UM, YOU KNOW, WE'RE LOOKING AT TRAINING, SO THAT'S KIND OF BEEN, WE'VE BEEN DOING IT FOR THE PAST COUPLE YEARS. 
          BUT YEAH, I HAVE, MY TEAM HAS GROWN AND WE'RE ABLE TO REALLY FOCUS ON THAT PIECE AS WELL. 
          THE CURRICULUM PIECE. 
          THAT'S A GOOD ONE. 
          UM, FOR MY TEAM, UM, OBVIOUSLY WE JUST LAUNCHED OUR KNOW YOUR RIGHTS PROGRAM. 
          WE HAVE A LOT OF BIG PLANS AND HOPES ON THAT ONE TO CREATE MULTIMEDIA AND TO REALLY GET INTO THE COMMUNITY TO MAKE PEOPLE FEEL EMPOWERED. 
          UM, I THINK ANOTHER THING IS WE'RE REALLY LOOKING FORWARD TO THE NEXT 25 YEARS OF OVERSIGHT. 
          AND THERE'S SOME EDUCATION AND COMMUNITY, YOU KNOW, AWARENESS WE WANNA BUILD AS PART OF THAT. 
          UM, AND ALSO IN PARTNERSHIP WITH, UM, THE COMPLAINTS AND, AND POLICY TEAM, THERE IS, UM, THERE'VE BEEN SOME TRAIN CHANGES TO AD'S TRAINING, UH, SPECIFICALLY A PROGRAM CALLED ICAT, WHICH IS DEESCALATION TRAINING. 
          THAT IS, UM, I, THE WAY I DESCRIBE IT IS EMPATHY CENTERED. 
          AND SO ONE OF THE THINGS, YOU KNOW, THE COMPLAINTS TEAM IS GONNA BE MONITORING THEIR IMPLEMENTATION AND ADOPTION OF THAT AND THEIR TACTICS POLICIES. 
          LOOKING AT FROM THE POLICY LENS, UH, IN TERMS OF LIKE, YOU KNOW, MAKING SURE IT'S BEING FOLLOWED IN POLICY FROM OUR SIDE OF THINGS ON THE COMMUNITY ENGAGEMENT SIDE, SINCE WE'RE OUT IN THE COMMUNITY, WE'RE LOOKING TO REALLY EDUCATE COMMUNITY MEMBERS ON, YOU KNOW, WHAT SHOULD THEY EXPECT AS PART OF THE CHANGES THEY SHOULD SEE IN THOSE INTERACTIONS. 
          SO THAT'S PRETTY EARLY DAYS. 
          I PROBABLY SHOULDN'T HAVE SAID THAT, BUT, UM, THOSE ARE SOME OF THE THINGS THAT WE'RE HOPING TO DO TO MAKE COMMUNITY MEMBERS FEEL MORE EMPOWERED WHEN THEY INTERACT WITH LAW ENFORCEMENT. 
          YOU KNOW, ECHOING WITH WHAT, UM, BRENNAN SAID WITH MEDIATION, THE, THE GOAL OF THIS IS TO BUILD, REBUILD THAT TRUST WITH A PD BETWEEN THE COMMUNITY AND, AND LAW ENFORCEMENT, UM, THEIR RESOURCED IN THE SAME WAY WE'RE A RESOURCE. 
          AND THE BEST WAY WE CAN DO THAT IS, IS BY BUILDING KNOWLEDGE AND EMPOWERING PEOPLE. 
          SO, UM, YOU KNOW, WE ALL HAVE DIFFERENT PARTS OF THE ACCOUNTABILITY FUNCTION THAT WE, WE PLAY, BUT, UM, I THINK THE BIGGEST PART IS, IS HAVING PEOPLE LIKE YOU HERE TODAY TO KNOW AND UNDERSTAND WHAT WE DO, AND SO THAT WE CAN EMPOWER YOU AND EMPOWER OTHER PEOPLE TO LIKE, HEY, THIS IS THIS. 
          THERE'S SOME OPPORTUNITY HERE FOR GROWTH AND IMPROVEMENT LIKE ANY OTHER PUBLIC AGENCY. 
          SO THANK YOU FOR JOINING US. 
          I APPRECIATE THAT. 
          AND I THINK, YOU KNOW, THAT'S THE REASON WHY YOU'VE GOTTEN MAYBE SOME OF THE ICE QUESTIONS TODAY, BECAUSE THAT TRULY IS ERODING THE TRUST IN OUR COMMUNITY YEAH. 
          THAT THE COMMUNITY HAS ACROSS ALL AGENCIES, BECAUSE THEY, YOU KNOW, IF THERE'S FEAR, IT'S GONNA IMPACT ALL AGENCIES. 
          DEFINITELY. 
          SO APPRECIATE THE WORK THAT YOU GUYS ARE DOING. 
          UM, SEPARATE QUESTION AND ACTUALLY RELATES TO THE TRAINING. 
          HOW ARE WE ENSURING THAT THE TRAINING OR ONBOARDING IS ROBUST, RIGHT? HOW DO WE, LET'S SAY, TRACK THE, UH, EFFICACY OF THOSE PROGRAMS? THAT'S A GREAT QUESTION. 
          I'M GONNA LET CRYSTAL ANSWER THAT. 
          'CAUSE SHE OVERSEES, UM, THE TRAINING PART OF THE ACADEMY. 
          AND WHEN YOU SAY THE TRAINING'S ROBUST, DO YOU MEAN, UH, YEAH, SO CAN YOU EXPAND UPON THAT A LITTLE BIT? YEAH. 
          SO AFTER WE'VE TRAINED, LET'S SAY WE'RE ONBOARDED OUR OFFICERS, HOW ARE WE TRACKING THAT THOSE TRAININGS WERE SUFFICIENT? RIGHT? IS THERE ANY AUDIT PROCESS? UH, IS THERE, YOU KNOW, MAYBE INCIDENT TRACKING? HOW DO WE ENSURE THAT WHEN WE RELEASE OFFICERS TO THE STREETS, THAT THEY'RE FULLY PREPARED? I MEAN, THAT IS PART OF THE ACADEMY'S RESPONSIBILITY IS TO MAKE SURE, YOU KNOW, FIRST THEY'RE TRAINING TO MAKE SURE THEY CAN PASS THEIR TO EXAM, AND THEN THEY GO UNDER A FIELD TRAINING OFFICER ONCE THEY'RE OUT IN THE FIELD TO 
          [02:50:01]
KIND OF HELP THEM GATHER, UM, MORE KNOWLEDGE DIRECTLY IN THE FIELD. 
          BUT I THINK, YOU KNOW, WE'RE HERE FOR OUR PART IS TO, WE'RE LOOKING THROUGH THEIR CURRICULUM, WE'RE LOOKING AT THE WAY THINGS ARE BEING TAUGHT. 
          UM, ALSO, YOU KNOW, WE'RE LOOKING AT ATTRITION RATES, ASK QUESTIONS. 
          I'M, I DO ASK QUESTIONS LIKE, WHAT ARE SOME OF THE HARDER COURSES? WHERE ARE THEY HAVING PROBLEMS? YOU KNOW, WHEN I'M AT THE ACADEMY, ARE THERE PLACES THEY'RE HAVING PROBLEMS? BECAUSE THAT IS ULTIMATELY, YOU KNOW, A TRAINING ISSUE. 
          LIKE, IS IT, I KNOW THEY'RE FOCUSING MORE ON ADULT LEARNING. 
          THEY'RE TRYING TO, YOU KNOW, MAKE SOME CHANGES SO THAT MORE PEOPLE CAN MAKE IT THROUGH THE ACADEMY. 
          BUT THEN I GUESS AS FAR AS IF WE'RE SEEING COMPLAINTS ON CERTAIN THINGS, AND YOU CAN SEE YEARS OF SERVICE THAT YOU CAN TRACK THAT BACK TO WHEN THEY WENT TO THE ACADEMY, THAT'S ANOTHER WAY TO KIND OF HAVE ACCOUNTABILITY THERE. 
          YEAH. 
          SO IN OUR, WE DO PUBLISH RECOMMENDATIONS FOR THE TRAINING CURRICULUM WHERE WE SEE THAT THERE'S ROOM FOR IMPROVEMENT. 
          UM, AND THOSE ARE ALL ON OUR WEBSITE TOO. 
          SO, YEAH. 
          UH, THANK YOU. 
          ALL RIGHT. 
          WELL, WE'RE PROBABLY GONNA WRAP IT UP HERE. 
          THANK YOU SO MUCH FOR JOINING US HERE IN PERSON OR ONLINE. 
          UM, WE REALLY APPRECIATE IT. 
          WE'RE GONNA BE PUBLISHING THESE VIDEOS, UM, IN THE COMING WEEKS. 
          WELL WEEK. 
          WE'LL, WE'LL SEE WHERE THESE GET ONLINE. 
          UH, PROBABLY WE WON'T, WE DON'T WANNA PRESSURE OUR FRIENDS ON THE VIDEO TEAM TOO MUCH, BUT WE CERTAINLY APPRECIATE IT. 
          WE'LL HAVE MORE INFORMATION, UM, ABOUT OUR NEXT EVENTS COMING. 
          UH, SO IF YOU'RE NOT ALREADY SIGNED UP FOR OUR NEWSLETTER, PLEASE GO TO OUR WEBSITE AND GO AHEAD AND GET SIGNED UP OR FOLLOW US ON FACEBOOK OR ON X. 
          AND ANYTHING ELSE, COOPER, I'M FORGETTING. 
          UH, YES. 
          I JUST WANT TO SAY, UH, THANK YOU ALL, UH, EVERYONE WHO CAME OUT TODAY, EVERYONE WHO JOINED US ONLINE, WE REALLY APPRECIATE IT. 
          UH, OVERSIGHT TAKES ALL OF US. 
          AND SO IT'S GREAT TO HAVE YOUR PARTICIPATION AND YOUR INPUT TODAY. 
          I ALSO JUST WANTED TO SAY, UH, A SPECIAL THANK YOU TO OUR, UH, AV AND IT CREWS WITH AUSTIN TECHNOLOGY SERVICES AND A TXN. 
          THANK YOU FOR HELPING, UH, THIS EVENT WOULDN'T HAVE GONE OFF AS WELL AS IT HAS WITHOUT YOUR HELP. 
          UM, SPECIAL THANKS TO OF COURSE, EVERYONE AT A PO FOR COMING OUT, ESPECIALLY OUR COMMUNICATIONS AND COMMUNITY ENGAGEMENT TEAM, UM, AND ALL OF THE WORK THEY DID, UH, TO HELP GET EVERYTHING SET UP TODAY, MAKE SURE THAT WE WERE ALL PREPARED. 
          UM, SO THANK YOU ALL SO MUCH FOR COMING AND, UH, WE HOPE TO SEE YOU AGAIN IN THE FUTURE. 
          THANK YOU.
* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.