Call to Order

CALL TO ORDER

Item 1

Approve the minutes of the Austin Energy Utility Oversight Committee meeting of January 30, 2017.

Item 2

The first five speakers signed up before the meeting is called to order will each be allowed three minutes to speak on items not on the agenda.

Item 3

General Manager’s report: • Austin Energy Regional Science Festival, • Dell Seton Medical Center energy efficiency rebate, • upcoming procurements: residential and commercial electric meters, information technology hardware and software. (Notes: SPONSOR: Council Member Leslie Pool, CO 1: Mayor Steve Adler, CO 2: Mayor Pro Tem Kathie Tovo )

Item 4

Discussion of the Customer Collaboration section of the Austin Energy Monthly Performance Dashboard related to customer account services. (Notes: SPONSOR: Council Member Leslie Pool, CO 1: Mayor Steve Adler, CO 2: Mayor Pro Tem Kathie Tovo)

Item 5

Update regarding the collections process, including payment arrangements and disconnections. (Notes: SPONSOR: Council Member Leslie Pool, CO 1: Mayor Steve Adler, CO 2: Mayor Pro Tem Kathie Tovo)

Item 6

Update regarding arrearage management. (Notes: SPONSOR: Council Member Leslie Pool, CO 1: Mayor Steve Adler, CO 2: Mayor Pro Tem Kathie Tovo)