* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting. FOR NOON. [00:00:02] ALL RIGHT. UH, WE'LL GET ROLLING. GOOD AFTERNOON, EVERYBODY. THANK YOU FOR JOINING US FOR THIS REMOTE MEETING OF THE CAP. METRO BOARD OF DIRECTORS APPRECIATE THE BOARD AND STAFF MEMBERS ARE ABLE TO JOIN US HERE IN THE VIRTUAL MEETING ROOM. AND I UNDERSTAND WE'RE STREAMING THIS MEETING LIVE ON THE CAP METRO WEBSITE, BEFORE WE GET STARTED JUST A, A COUPLE OF THE USUAL, UH, REMINDERS SO THAT EVERYONE CAN BE HEARD. AND SO THAT WE DON'T GET, UH, AN ECHO, UH, OR, UH, MY CASE FREQUENTLY, A LITTLE WHITE DOGS IN THE BACKGROUND. I'D ASK EVERYONE TO PLEASE PUT YOUR MICROPHONE ON MUTE AND WHEN YOU'RE NOT SPEAKING, UH, ALSO BECAUSE NOT EVERYONE WILL BE VISIBLE AT ALL TIMES, I'LL BE ASKING EACH BOARD MEMBER FOR A VERBAL VOTE OF YAY OR NAY WHEN THE TIME COMES ON OUR ACTION ITEMS, WE'VE GOT A LOT TO GET TO TODAY. SO, UH, WE'LL GET OUR MEETING STARTED. IT IS MONDAY, JULY THE 20TH, AND OUR TIME IS 1203. UH, SINCE, UH, WE HAVE, UH, LAST BEEN TOGETHER, UH, BOARD COLLEAGUES. I'M VERY SORRY TO REPORT THAT. WE HAVE LOST AN ADDITIONAL, I THINK TWO MEMBERS OF OUR TEAM, UH, TO COVID AND WE'VE HAD A, UH, A LARGE NUMBER OF FOLKS WHO'VE TESTED POSITIVE. SO, UH, I JUST WANT TO STOP FOR A MOMENT AND RECOGNIZE THE HEROIC EFFORTS OF OUR FRONTLINE PEOPLE THAT PARTICULAR OUT THERE, UH, CONTINUING TO MOVE PEOPLE BETWEEN THEIR HOMES AND WORK OR THEIR HOMES AND HEALTHCARE, OR THEIR HOMES AND EDUCATION. AND I'M NOT AS WE'RE STILL GETTING 40,000 PEOPLE A DAY. AND, UH, UNFORTUNATELY AS A CONSEQUENCE TO SOME DEGREE OF THAT, THEN OUR OWN FOLKS HAVE TESTED POSITIVE. AND SO I'D LIKE TO NOW, BEFORE WE GET INTO THE SUBSTANCE OF OUR MEETING, JUST TO HAVE A MOMENT OF SILENCE FOR OUR COLLEAGUES, AND I WON'T MENTION NAMES BECAUSE I DON'T THINK, UH, WE'VE, UH, ASKED FOR PERMISSION TO SHARE, BUT LET'S, UH, LET'S JUST TAKE A MOMENT OF SILENCE HERE, UH, IN RECOGNITION OF OUR EMPLOYEES WHO LOST SURVIVES TO COVID. THANK YOU VERY MUCH ON A HAPPIER NOTE. UM, [I. Recognition] OUR FIRST ITEM TODAY IS A RECOGNITION, UH, OF A IMPORTANT MILESTONE, UH, UH, FOR CAP, FOR CAP METRO, AND, UH, AND MANY OF OUR COLLEAGUES AT CAP METRO AS OF JULY, THE FIRST OF THIS YEAR CAP, METRO SERVED OUR COMMUNITY FOR 35 YEARS. AND WE'D LIKE TO RECOGNIZE, UH, SOME MEMBERS OF THE CAP, METRO, SOME SPECIAL MEMBERS OF THE CAP, METRO, UH, FAMILY, UH, THE EMPLOYEES WE'RE ABOUT TO RECOGNIZE HAVE BEEN HERE SINCE THE VERY BEGINNING AND SOME EVEN, UH, BEFORE WITH THE AUSTIN TRANSIT SYSTEM. AND THEY'VE ALL BEEN A GREAT PART OF OUR SUCCESS AND, UH, SOME NAMES THAT YOU WILL RECOGNIZE, UH, FROM PRIOR RECOGNITIONS ON A VARIETY OF THINGS IT'S ESPECIALLY GRATIFYING TO BE ABLE TO CALL OUT THE NAMES OF THESE, UH, EMPLOYEES, BECAUSE ALL OF YOU ARE FRONTLINE WORKERS. WHO'D KEPT THE SYSTEM MOVING DURING THE CHALLENGES OF THIS GLOBAL PANDEMIC. UH, YOU'VE BEEN MOVING AUSTIN AND, UH, YOUR LONG SERVICE TO CAP METRO, UH, MOVES ME AND MOVES OUR BOARD MEMBERS. UH, EACH OF THE EMPLOYEES WE'RE ABOUT TO CALL OUT HAS RECEIVED A, UH, SERVICE PEN FOR THEIR YEARS OF SERVICE, SOME GIFT CARDS AND A LITTLE, A TROPHY AS A THANK YOU FOR THEIR LONG STANDING COMMITMENT TO CAP METRO INTO, UH, OUR LARGER COMMUNITY. UH, AND IF YOU'LL, UH, PULL UP THE PRESENTATION, WE'LL GO THROUGH THE NAMES OF THESE GREAT EMPLOYEES WHILE HE'S DOING THAT. I HOPE, UH, I HOPE ALL OF YOU, UH, UH, HAVE, ARE ABLE TO WATCH AND YOUR FAMILY MEMBERS SEE AS WELL, HOW MUCH WE APPRECIATE YOU. I'M GOING TO READ THE LIST OF NAMES, SYLVIA GARZA, WARREN I'M HERE SINCE JULY, 1985 OR NAVAL HARDO, UH, HERE SINCE JULY OF 1985, RAPHAEL VILLAREAL HERE'S SINCE MAY OF 1985 DIRECTOR OF CONTRACT OVERSIGHT, UH, GEORGE FRANKLIN BUS OPERATOR, UM, HERE SINCE MAY OF 1985, CASSANDRA LEE BUS OPERATOR HERE SINCE, OR WITH US SINCE MAY OF 1985, NEXT PAGE OVERTLY A BUS OPERATOR WITH US SINCE MAY OF 1985, UH, P BAEZ BUS OPERATOR WITH [00:05:01] US SINCE APRIL, 1995, A JEFFERY STORE MECHANIC WITH US SINCE APRIL, 1995, PEARL JACKSON DEPTFORD, DEPUTY GENERAL MANAGER OF CARTS HERE SINCE APRIL OF 1995. AND JOHN MALONE BUS OPERATOR WITH US SINCE MARCH OF 1985. NEXT SLIDE PLEASE. UH, MELCOR GALVON, UH, HERE ARE WITH US SINCE JULY, 1984, ONE, UH, MARIA DELA CRUZ, A BUS OPERATOR WITH US SINCE APRIL, 1984, JERRY HOSEA MASTER MECHANIC WITH US SINCE JULY, 1983, ARTHUR MARIO US OPERATOR WITH US SINCE DECEMBER, 1983, DAVE MARSH GENERAL MANAGER CARTS HAVE BEEN WITH US SINCE DECEMBER, 1983. NEXT SLIDE PLEASE. WAYNE BRISBY BUS OPERATOR, UH, WITH US SINCE NOVEMBER, 1982, WHEN EITHER CARD CORDONA BUS OPERATOR SINCE SEPTEMBER, 1982, LUPINE MENDOZA MASTER MECHANIC WITH US SINCE DECEMBER, 1981 39 YEARS. PAUL TORRES MASTER MECHANIC WITH US SINCE OCTOBER, 1981, 39 YEARS. OUR MENDO IS STRONG WITH US SINCE APRIL, 1981, 39 YEARS. MR. WAS THAT I MENTIONED EARLIER 38 YEARS AND MS. CORDONA 38 YEARS, PRETTY SPECTACULAR. NEXT SLIDE. UH, CHARLES DIVYA, UH, SINCE NOVEMBER, 1979, 41 YEARS. UH, EMPTY LEWIS BUS OPERATOR SINCE MARCH, 1979, 41 YEARS. UH, JOEL MASON BUS OPERATOR SINCE FEBRUARY, 1977, 43 YEARS, EDWARD SWAN BUS OPERATOR SINCE FEBRUARY, 1974, 46 YEARS. NEXT SLIDE. UM, CHAIR, COULD I ASK YOU A QUESTION? SURE. OKAY. I THINK YOU MAY HAVE MENTIONED THIS BEFORE, BUT, UM, HOW, THIS IS AN IMPRESSIVE NUMBER OF PEOPLE. UM, HOW MANY ARE WE TALKING ABOUT? WHO'VE BEEN WITH US FOR MORE THAN 35 YEARS, FOUR, FIVE, SIX, SEVEN, EIGHT, NINE, 10, 11, 12, 13, 14, 15, 24, 24. YES. HOW ABOUT, UH, A REMOTE ROUND OF APPLAUSE FOR ALL THESE FOLKS WHO HAVE BEEN REALLY THE, THE CORNERSTONES OF, UH, I MIGHT BE STRETCHING A LITTLE BIT, BUT SOME OF THESE PEOPLE HAVE BEEN DRIVING FOR CAT METRO LONGER THAN I'VE BEEN ALIVE OR SOMETHING LIKE THAT. A COUPLE OF THEM BEAT ME TO THAT PICTURE. REALLY FANTASTIC. I SURE WISH WE WERE ABLE TO BE TOGETHER. AND HOPEFULLY WHEN WE GET BACK TOGETHER AGAIN, WE CAN HAVE EVERYBODY AND HAVE A PROPER CELEBRATION, BUT IN THE MEANTIME, A TIP THAT I HAD TO ALL OF YOU, WE'RE, UH, WE'RE REALLY PROUD OF YOU AND VERY GRATEFUL FOR YOUR SERVICE, LIKE A NEXT STEP. NORMALLY WE WOULD BE TAKEN UP PUBLIC COMMENT THAT UNDERSTAND WE DID NOT HAVE ANYBODY TO SIGN UP TO SPEAK TODAY. SO [III. Advisory Committee Updates: 1. Customer Service Advisory Committee (CSAC) 2. Access Advisory Committee] WE'RE GOING TO MOVE ON TO OUR ADVISORY COMMITTEE UPDATES. MR. BANKS, ARE YOU WITH US SOMEWHERE? AND IF SO, WHAT KIND OF SUIT ARE YOU WEARING TODAY? OH, IT'S, UH, I'M TAKING TODAY. I THINK WE GET MY CAMERA ON. I KNOW HOW TO USE TECHNOLOGY. I COULD DO BETTER. HERE WE GO. THERE WE GO. YEAH. TAME JUST THE GRAY JACKET, RICHARD. UM, HOPEFULLY Y'ALL HAVING A GOOD MONDAY MORNING. YES, SIR. YANNIS, HOLD ON ONE SECOND, ED. I DON'T THINK WE NEED THE PRESENTATION UP UNLESS YOU'RE GOING TO ALL RIGHT. LET'S SAY WE WANT YANNIS AND ALL OF US FULL GLORY. OH, I APPRECIATE THAT. UM, YEAH. SO FOR ACCESS, WE WENT OVER, LET ME PULL UP THAT THE ACCESS, THEY WENT OVER THE 30 YEAR ANNIVERSARY, UH, ADA ANNIVERSARY, WHAT WE'LL BE DOING MARTIN, UH, PRESENTED THAT TO AND LET THEM KNOW WHAT OUR PLAN WAS TO CELEBRATE THE ADA AS WELL AS CAT METRO'S ANNIVERSARY. UH, ANDREW MURPHY GAVE HIM A VEHICLE UPDATE AND THE NEW WHEELCHAIR SECUREMENT SYSTEMS THAT WE'LL BE HAVING IN OUR VEHICLES, [00:10:01] I GUESS JUST, I'M SORRY. THE TWO NEW ONES WE'RE TRYING OUT, UM, THAT ARE IN SOME, THE VEHICLES ARE READY. UH, OF COURSE THERE WAS ANOTHER GROCERY UPDATE AND WIFI PROGRAM WAS UPDATED. LET THEM KNOW HOW THAT'S BEEN GOING. AND I BELIEVE, UH, I WILL SLATE IT THROUGH THE PROJECT CONNECT UPDATE, BUT I THINK DAVE WAS ON THERE AND I THINK HE MAY HAVE GIVEN IT A AS WELL. SO THEY GOT A PROJECT CONNECT UPDATE AND WE WERE INVITED TO GO AND DO A PRESENTATION TO THE AUSTIN COUNCIL FOR THE BLIND ON THE PROJECT CONNECT, WHICH WE DID THIS PAST SATURDAY THAT WENT VERY WELL. UM, YOU KNOW, ONCE AGAIN, THEY WERE A VERY IMPORTANT COMMUNITY FOR US AND WANT THEM TO UNDERSTAND HOW ADA COMPLIANT PROJECT CONNECT WILL BE, UH, AS WELL AS, UH, JUST WHAT'S GOING TO BE HAPPENING. SO WE WANT TO MAKE SURE WE WERE ADDRESSING THEM AND, AND, YOU KNOW, ENCOURAGE THEM TO HAVE US INVITE US TO MORE MEETINGS, UH, OF OTHER GROUPS AS WELL. AND FOR C SAC, UH, DAVE DERRICK, HE CAME AND GAVE A RED LINE UPDATE. UH, THAT WAS A REQUEST FROM CSX. THEY WANTED TO ASK SOME QUESTIONS ABOUT THE RED LINE AND JUST WANTED TO KNOW, UH, ONE HOW PROJECT CONNECT WAS IMPACTING THAT AND TO, UM, JUST WHERE IT WAS AS FAR AS THE IMPROVEMENTS THAT WE'RE DOING. SO THEY GOT AN UPDATE ABOUT THAT AS WELL AS THE DOWNTOWN STATION. UH, SAM GAVE A UPDATE ON OUR GOOD HANDS PROGRAM. THEY HAD BEEN HEARING BITS AND PIECES OF IT, BUT THEY GOT THE TOTALITY OF IT, UH, FROM SAM AND THEN DAVE WAS ALSO THERE. SO HE GAVE A PROJECT CONNECT UPDATE, UH, TO SEE SAC, UH, AS WELL. UM, AND THAT'S WAS PRETTY MUCH IT FOR THOSE COMMITTEES. VERY WELL. THANK YOU. YOU HONEST, DID YOU SEND RANDY TO YOUR BARBER OR VICE VERSA? OKAY. UH, RANDY REFERRED ME TO HIS ALL RIGHT. VERY WELL. [IV. Board Committee Updates: 1. Operations, Planning and Safety Committee] UH, NEXT WE'LL GO TO BOARD COMMITTEE UPDATES. UM, UH, FEN FINANCE COMMITTEE DID NOT MEET THIS MONTH AND I THINK CAMPOS ON SUMMER RECESS. SO CHAIR, TREVELYAN YOU LIKE TO GIVE US AN OPERATIONS COMMITTEE UPDATE? UH, WELL FORGIVE ME FOR NOT WEARING MY RED SHIRT, BUT, UH, LET'S SEE. WE, WE ACTUALLY MET ON THE 15TH. UH, WE HAD, UH, HAD A GOOD MEETING. UH, YOU WILL SEE THAT, UH, WE, WE INITIALLY HAD, UH, FOUR ACTION ITEMS, BUT ONE WAS PULLED FOR A LITTLE MORE RESEARCH. SO WE PUT TWO ITEMS ON THE AGENDA TODAY. UH, BOTH OF THEM ARE, ARE, UH, ELIGIBLE FOR CONSENT. UH, WE ALSO HAD A DISCUSSION ON A, UH, PROPOSED BUDGET AND THE SECURITY AND EMERGENCY UPDATES. SO, UM, EVERYTHING WAS, WAS, UH, WAS IN ORDER AND, UH, AND WE PASSED OUR ACTION ITEMS, UH, TO THE COMMITTEE TODAY. THANK YOU, CHAIR. TREVELYAN. UM, [V. Consent Items 1. Approval of minutes from the June 10, 2020 and June 22, 2020 Board Meetings. 2. Approval of a contract extension with MTM Inc. for MetroAccess Third-Party Functional Assessments. 3. Approval of a contract with Luminator Technology Group for the purchase of Vehicle Video Systems.] BOARD WILL NOW MOVE TO OUR CONSENT AGENDA. WE'VE GOT THREE ITEMS BEFORE I READ THEM. UH, ARE THERE ANY MEMBERS OF THE BOARD WISH TO HAVE ANY OF THEM REMOVED FROM THE CONSENT AGENDA HAS TO HAVE THAT CONSIDERED ON THE ACTION ITEM AGENDA HEARING NONE. I'LL PLOW AHEAD. THE THREE ITEMS ARE NUMBER ONE APPROVAL OF MINUTES FROM THE JUNE 10, 2020 AND JUNE 22ND, 2020 BOARD MEETINGS. NUMBER TWO APPROVAL OF A CONTRACT EXTENSION WITH MTM INC FOR METRO ACCESS. THIRD PARTY FUNCTIONAL ASSESSMENTS. AND NUMBER THREE IS APPROVAL OF A CONTRACT WITH LUMINATOR TECHNOLOGY GROUP FOR THE PURCHASE OF VEHICLE VIDEO SYSTEMS, ANY WELL FIRST, UH, HAVING READ THOSE, THE CHAIR WILL ENTERTAIN A MOTION TO APPROVE OUR CONSENT AGENDA. DO I HAVE A MOTION? SO MOVED MOTION THAT, UH, UH, COMMISSIONER TREVELYAN IS THERE A SECOND, SECOND BY SECOND, TERRY MITCHELL EVER SECOND BY MEMBER STRATTON. THANK YOU. WE'RE GONNA DO A ROLL CALL VOTE IF YOU DON'T MIND. COMMISSIONER TREVELYAN I COMMISSION I'M SORRY. MEMBER STRATTON. UH, YES. UH, COUNCIL MEMBER KITCHEN. YES. UM, VICE-CHAIR GARZA. YES. COUNCIL MEMBER RENTERIA. YES. UH, MEMBER MITCHELL. YES. UH, MAYOR HILL. YES. AND COOPER IS, UH, I AS WELL. SO THE MOTION CARRIES EIGHT TO ZERO. THANK YOU ALL. [VI 1 Action Items Approval of a contract with Weaver and Tidwell LLP for Quadrennial Performance Audit Services.] WELL, NEXT, TAKE UP OUR ACTION ITEMS. UM, STARTING WITH AN ITEM FOR THE APPROVAL OF A CONTRACT FOR THE PERFORMANCE AUDIT SERVICES. MR. FOAMER, WOULD YOU LIKE TO TAKE US TO THAT? YES. RIGHT. GOOD AFTERNOON. BOARD MEMBERS, PRESIDENT CLARK. MY NAME IS TERRY PALMER AND I'M THE VICE PRESIDENT OF INTERNAL AUDIT. I'M SEEKING APPROVAL OF A RESOLUTION AUTHORIZING THE PRESIDENT CEO OR HIS DESIGNATE TO FINALIZE AN EXECUTED CONTRACT WITH WEAVER, TIDWELL, LLP FOR THE QUADRENNIAL [00:15:01] PERFORMANCE AUDIT SERVICES FOR A PERIOD OF 180 DAYS IN AMOUNT, NOT TO EXCEED A HUNDRED, $180,000, $610. CAPITAL METRO IS REQUIRED TO UNDERGO A PERFORMANCE REVIEW. ONCE EVERY FOUR YEARS UNDER SECTION FOUR 51 DOT FOUR 54 OF THE TEXAS TRANSPORTATION CODE, A THIRD PARTY AUDIT CONSULTING FIRM IS REQUIRED TO BE CONTRACTED TO PERFORM THIS INDEPENDENT AND OBJECTIVE REVIEW. WE ISSUED AN RFP BACK ON APRIL 1ST, AND WE WE'RE SEEING SEVEN PROPOSALS FOR THIS WORK. THE TRANSPORTATION CODE HAS TWO PURPOSES FOR THIS REVIEW. NUMBER ONE, TO PROVIDE NECESSARY INFORMATION FOR THE PERFORMANCE OF OVERSIGHT FUNCTIONS BY STATE AND LOCAL OFFICERS. AND NUMBER TWO, TO PROVIDE CAPITAL METRO WITH THE NECESSARY INFORMATION TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF OPERATIONS AND MAINTENANCE FUNCTIONS, NO COMPLIANCE WITH APPLICABLE STATE LAWS, INCLUDING THIS TRANSPORTATION CODE. NUMBER TWO IS BENCHMARKING AND PERFORMANCE INDICATORS AGAINST OTHER TRANS AGENCIES, SUCH AS OPERATING COST PER PASSENGER OPERATING COST PER REVENUE MILE ON TIME, PERFORMANCE, FAIR RECOVERY RATE, AND SEVERAL OTHER METRICS. THE THIRD AND FINAL AREA, THE SCOPE OF THE REVIEW. AND AS THE MAIN FOCUS IS THE ADMINISTRATION AND MANAGEMENT OF THE AUTHORITY, THE TIMING AND REPORT DISTRIBUTION FOR THIS PROJECT, BUT WE'VE RENTED WELL. WE'LL BE COMPLETE THE REVIEW BY THE DECEMBER, JANUARY TIMEFRAME, AND WE'LL CREATE AN AUDIT REPORT COVERING THE REQUIRED AREAS UNDER TEXAS TRANSPORTATION CODE. THIS REPORT WILL BE ISSUED TO THE CAP METRO BOARD TOGETHER WITH CAP METRO'S RESPONSE TO THE RECOMMENDATIONS, A COPY OF THIS REPORT. AND THE AUTHORITIES RESPONSE TO THAT REPORT IS REQUIRED TO BE ASSIGNED TO THE FOLLOWING SEVEN GOVERNMENT AUTHORITIES, THE TEXAS STATE GOVERNOR, THE LIEUTENANT GOVERNOR SPEAKER OF THE HOUSE OF REPRESENTATIVES, EACH MEMBER OF THE LEGISLATURE WHOSE DISTRICT INCLUDES A TERRITORY AND THE AUTHORITY, THE TEXAS STATE AUDITOR, THE COUNTY JUDGE AT EACH COUNTY, HAVING TERRITORY IN THE AUTHORITY. AND FINALLY THE PRESIDING OFFICER OF THE GOVERNING BODY OF EACH MUNICIPALITY HAVING TERRITORY AND THE AUTHORITY. I WILL PLAN ON PRESENTING THE FINAL RESULTS OF THIS REVIEW TO THE FEBRUARY, 2021 FAA COMMITTEE MEETING, AS WELL AS THE FEBRUARY BOARD MEETING. I WANT TO THANK THE MEMBERS OF THE PROCUREMENT DEPARTMENT AND MEMBERS OF THE SELECTION COMMITTEE FOR THE GOOD WORK DONE AND PERFORMING THIS SOME SOLICITATION, WHICH REPRESENTS A SAVINGS OF $65,000 OVER WHAT WAS PAID AND THE 2016, CAUSE RUNNING OVER TO YOU. THAT CONCLUDES MY PRESENTATION. PLEASE LET ME KNOW IF YOU HAVE ANY FINAL QUESTIONS BEFORE YOU VOTE ON THIS CONTRACT. I THANK YOU. TERRY QUESTIONS FOR MR. FARMER. ANY QUESTIONS? ALRIGHT, WELL, UH, CHAIR WILL ENTERTAIN A MOTION THEN, UH, WITH RESPECT TO ACTION ITEM, NUMBER ONE APPROVAL OF A CONTRACT WITH WEYBURN TIDWELL'S LLP OR QUADRENNIAL PERFORMANCE AUDIT SERVICES OR MOTION. SO MOVED, CARRY A MOTION BY A MEMBER MITCHELL SORT OF SECOND, SECOND COUNCIL MEMBER RENTERIA. THANK YOU. ANY DISCUSSION? NO DISCUSSION. UH WE'LL THEN MOVE TO THE VOTE. UM, COMMISSIONER TREVELYAN I A MEMBER STRATTON? I COUNCIL MEMBER KITCHEN. YES. VICE CHAIR GARZA. YES. COUNCIL MEMBER OF INTER RHEA. YES. REMEMBER MITCHELL? YES. MAYOR HILL. YES. AND COOPER'S AND I AS WELL. SO THE MOTION CARRIES EIGHT TO ZERO. I THANK YOU, TERRY AND MEMBERS OF THE PROCUREMENT TEAM FOR MAKING THAT HAPPEN. THANK [VI 2 Approval of an extension to an ILA with Austin Community College for student and employee transit passes.] YOU. NEXT ACTION. ITEM IS NUMBER TWO APPROVAL OF AN EXTENSION TO AN ILA WITH AUSTIN COMMUNITY COLLEGE FOR STUDENT AND EMPLOYEE TRANSIT PASSES. BURNETT FLOOR IS YOURS. GOOD MORNING CHAIR, COOPER, BOARD MEMBERS, PRESIDENT AND CEO. CLARK. CAN YOU ALL HEAR ME? OKAY. I'M RENEE MARTIN AWAKE. I'M THE CFO OF CAPITAL METRO. AND I'M HERE TODAY TO ASK FOR YOUR APPROVAL OF A RESOLUTION TO AUTHORIZE THE PRESIDENT AND CEO OR HIS BASIC KNEE TO EXTEND AN INTER LOCAL AGREEMENT WITH AUSTIN COMMUNITY COLLEGE FOR STUDENT AND EMPLOYEE FRIENDS PASSES. AS YOU MAY REMEMBER, A CAPITAL METRO AND ACC ENTERED INTO AN INTERIM LOCAL AGREEMENT IN 2018 THAT ESTABLISHED [00:20:01] A FIXED FEE AS FAIR PAYMENT FOR ACC STUDENTS AND EMPLOYEES TO USE OUR TRANSIT SERVICES. THE NEW AGREEMENT WAS VERY SUCCESSFUL AND FOR THE 12 MONTHS ENDED FISCAL YEAR 2019, ACC RIDERSHIP INCREASED BY 20%. THIS IS THE ANNUAL EXTENSION OF THAT AGREEMENT AS WELL AS ACCOMMODATION FOR THE IMPACT OF COVID-19 AND THE, OF THE REDUCTION IN THE UTILIZATION OF THEIR SERVICES DUE TO THE PENDANT, MAKE THIS AGREEMENT STIPULATES THAT FOR THE MONTHS OF APRIL AND MAY OF 2020 CAPITAL, METRO WILL NOT INVOICE ACC CONSISTENT WITH CAPITOL METRO'S WAIVER AFFAIRS FOR ALL CUSTOMERS DURING THAT PERIOD, THEN DUE TO VERY LOW RIDERSHIP, IT ALSO ESTABLISHES A PAY PER RIDE ARRANGEMENT FOR THE MONTHS OF JUNE, 2020 THROUGH DECEMBER, 2020, AND THEN THE FIXED FEE OF 36,215 PER MONTH. WE'LL RESUME FROM THE MONTHS OF JANUARY, 2021 THROUGH AUGUST, 2021 NOTE THAT THE FIXED FEE IS ESCALATED EVERY YEAR AS PER THE PRODUCER PRICE INDEX. AND FOR THIS YEAR, THAT INCREASE WAS 1.3%. A COPY OF THE INTRANET CALLED AGREEMENT IS ALSO IN YOUR PACKET AT, DO YOU HAVE ANY QUESTIONS, QUESTIONS FOR MS. MARWICK, NO QUESTIONS, UH, VERY WELL. THE MOTION THEN IS THAT, WELL, LET ME ASK THAT WE READ THE MOTION THEN, UH, ASK THE FREEDOM, BUT HE WANTS TO MAKE IT. UM, THE DRAFT MOTION IS RESOLVED THAT THE CAP METRO BOARD OF DIRECTORS, UM, I'M SORRY THAT THE PRESIDENT CEO OR HIS DESIGNEE IS AUTHORIZED TO EXECUTE AN EXTENSION OF AN IN OUR LOCAL AGREEMENT WITH AUSTIN COMMUNITY COLLEGE FOR STUDENT AND EMPLOYEE TRANSIT PASSES THAT ESTABLISHES A PAPER RIDE ARRANGEMENT FOR PARATRANSIT RAIL AND FIXED ROUTE BUS SERVICES FOR THE MONTHS OF JUNE, 2020 THROUGH DECEMBER, 2020. AND THAT ESTABLISHES FOR THE MONTHS OF JANUARY 21 THROUGH AUGUST 21, A FLAT FEE FOR PARATRANSIT RAIL AND FIXED ROUTE BUS SERVICES OF $36,215 PER MONTH. UM, SO ANYBODY WANT TO MAKE THAT MOTION, PLEASE REMEMBER KITCHEN SORT OF SECOND, SECOND. UM, SECOND BY COMMISSIONER TREVELYAN DISCUSSION. I JUST WANT TO SAY KUDOS TO OUR TEAM FOR CONTINUING THIS RELATIONSHIP. I THINK IT IS ONE THAT HAS BEEN VERY BENEFICIAL FOR BOTH OF US. AND THERE WAS A PERIOD OF TIME WHEN WE DID NOT HAVE THIS SORT OF A RELATIONSHIP WITH ACC. AND I THINK WE'RE DOING A LOT OF GOOD FOR THE COMMUNITY. AND I THINK HAVING A PARTNERSHIP WITH ACC IS VERY VALUABLE TO US AND IS ESPECIALLY HELPFUL TO THE YOUNG FOLKS, UH, UM, MAKING THEIR WAY THROUGH ACC. SO THIS HAS BEEN, I THINK, AN IMPORTANT CONTRIBUTOR TO OUR RIDERSHIP AND, UM, PLAYS THAT WE CAN ACCOMMODATE THE CHANGE IN CIRCUMSTANCES AND CONTINUE THIS AGREEMENT. IF THERE ARE NO OTHER, UH, UH, COMMENTS OR DISCUSSIONS, WE'LL MOVE FORWARD WITH A VOTE COMMISSIONER. TREVELYAN I REMEMBER STRATTON. I CAN, UH, COUNCIL MEMBER KITCHEN, UH, VICE CHAIR GARZO. YES. COUNCIL MEMBER RENTAL MARIA. REMEMBER MITCHELL? YES. AND MAYOR HILL I COOPERS AND I AS WELL. THE MOTION CARRIES EIGHT TO ZERO. THANK YOU. [VI 3 Approval of a contract with KPMG, LLP for Enterprise Resource Planning (ERP) Consulting Services.] UH, NEXT, UH, WE HAVE ACTION ITEM NUMBER THREE APPROVAL OF A CONTRACT WITH KPMG LLP FOR ENTERPRISE RESOURCE PLANNING CONSULTANT SERVICES. IT'S A GOOD DAY FOR ACCOUNTS CAT MATURE. GOOD AFTERNOON. THIS IS CFO OF CAPITAL METRO. AND I'M HERE TODAY TO ASK FOR YOUR APPROVAL OF THE RESOLUTION TO AUTHORIZE THE PRESIDENT AND CEO OR A STACY NEE TO FINALIZE AND EXECUTE A CONTRACT WITH KPMG LOP OR ENTERPRISE RESOURCE PLANNING OR ERP CONSULTING SERVICES FOR A BASE PERIOD OF ONE YEAR AND ONE 24 MONTH OPTION PERIOD IN AN AMOUNT NOT TO EXCEED 2 MILLION [00:25:01] DOING HUNDRED AND $81,291 JUST TO GIVE YOU SOME BACKGROUND, CAPITAL METRO CURRENTLY USES MICROSOFT DYNAMICS, A X VERSION, 2012 AS OUR ERP SYSTEM, WHICH IS NO LONGER BEING ACTIVELY UPDATED BY THE VENDOR MAINSTREAM SUPPORT FOR THE SYSTEM BY THE VENDOR IS EXPECTED TO END BY OCTOBER, 2021 AND STEPS ARE BEING TAKEN TO SEEK OUT A THIRD PARTY SUPPORT UNTIL THE SYSTEM CAN BE REPLACED AS PART OF THE STATE OF GOOD REPAIR PROGRAM. IT IS IMPERATIVE TO REPLACE THIS MISSION CRITICAL SYSTEM THAT IS AT THE END OF ITS USEFUL LIFE. THE NEW SYSTEM IS EXPECTED TO ELIMINATE SHORTCOMINGS THAT CURRENTLY EXIST AND ADD CRITICAL FEATURES THAT WILL IMPROVE EFFICIENCIES. STAFF DOES NOT HAVE THE EXPERTISE TO ACQUIRE AND IMPLEMENT A SYSTEM OF THIS COMPLEXITY AND A CONSULTANT WILL BE NEEDED TO GUIDE US THROUGH THE SELECTION AND IMPLEMENTATION PROCESS. NO SBE GOAL IS ASSIGNED TO THIS PROCUREMENT DUE TO THE LIMITED SUBCONTRACTING OPPORTUNITY WILL PROFESSIONAL SERVICES OF THIS TECHNICAL NATURE. HOWEVER, OUR OFFICE OFF DIVERSITY WE'LL BE WORKING WITH KPMG ON THE COMMITMENT OF THEIR SUBCONTRACTOR NETTY SYSTEMS. CONSULTANT IS A CERTIFIED SPE IN TEXAS THAT IS IDENTIFIED AS THEIR SUBJECT MATTER EXPERT IN THE TRANSIT INDUSTRY. THIS PROCUREMENT WAS DONE USING THE REQUEST FOR PROPOSAL METHOD AND THE EVALUATION TEAM DETERMINED THAT THE PROPOSAL FROM KPMG LLP WAS THE BASE VALUE FOR THE AUTHORITY PRICE AND OTHER FACTORS CONSIDERED THE CONTRACT IS A FIXED PRICE CONTRACT. AND THE TERM OF THE CONTRACT IS ONE YEAR OR THAT BASE YEAR OF 1,000,040 $9,611 AND ONE 24 MONTH OPTION PERIOD OF 1,000,330 $1,000 FOR A TOTAL PRICE OF 2,381,291 DONORS. DOES ANYONE HAVE ANY QUESTIONS, QUESTIONS FOR ANNETTE, UH, COUNCIL MEMBER RENTERIA? CAN YOU LET ME KNOW HOW LONG OF A LIFE I'M ASSUMING IT'S A SOFTWARE PACKAGE? ISN'T THAT CORRECT? YES, IT IS A SOFTWARE SYSTEM AND, UM, YOUR LIFE COULD BE ALMOST INDEFINITE IF YOU PROCURE THE CORRECT SYSTEM THAT IS CONTINUALLY UPGRADED. SO, UM, MANY OF THE TIER ONE SOLUTIONS THAT'S OUT THERE LIKE ORACLE AND SAP, IF YOU REGULARLY UPGRADE THE SYSTEM AND YOU STAY WITH THE LATEST VERSION, YOU CAN USE THAT SYSTEM MANY YEARS WITH DYNAMICS, A X, THIS VERSION THAT WAS, UM, PROCURED, UH, BACK IN, I BELIEVE 2013, BUT IT WAS IMPLEMENTED, UH, STARTED IN 2015 IS AN ON PREMISE SOLUTION. AND MICROSOFT IS NO LONGER EXPANDING THAT SYSTEM THAT HAS MOVED TO A CLOUD SOLUTION. BUT FOR US TO MIGRATE TO THE CLOUD VERSION WOULD BE THE SAME AS DOING A COMPLETE NEW INSTALLATION OF A NEW SYSTEM. AND CONSIDERING THE LIMITATIONS THAT WE HAVE EXPERIENCED WITH MICROSOFT DYNAMICS, WE PREFER TO DO A PROCUREMENT AND TO EVALUATE ALL THE SYSTEMS THAT ARE AVAILABLE ON THE MARKET SO THAT WE CAN IMPLEMENT A SYSTEM THAT CAN LAST AS A REALLY LONG TIME BECAUSE THE ERP IMPLEMENTATION IS A VERY LENGTHY AND COSTLY PROCESS. OKAY. THANK YOU, MEMBER STRATTON, DID YOU HAVE A QUESTION? YES. JUST SPIT BALLING IT ON AVERAGE. DO YOU HAPPEN TO HAVE AN IDEA OF WHAT AN ENTERPRISE RESOURCE PLANNING SYSTEM, UH, COSTS? UM, IT COULD BE ANYWHERE FROM, FOR OUR SIZE AGENCY, I'M ESTIMATING ANYWHERE FROM TWO TO 6 MILLION. UH, WHAT THIS CONSULTANT WILL BE ABLE TO DO FOR US IS THEY WILL BE ABLE TO DO, TO HELP US DO AN ALTERNATIVE ANALYSIS AND A NEEDS ASSESSMENT, IDENTIFY THAT WE GET A BASED FIT SYSTEM THAT WILL WORK FOR CAPITAL METRO AS EXISTING SIZE, AS WELL AS POST-PROJECT CONNECTS. AND WE MAY BE IN A MUCH BIGGER AGENCY. AND DID, DID I UNDERSTAND FROM READING THE INFORMATION IN THE BOARD PACKET THAT AS PART OF THEIR, UM, THEIR OPTION PERIOD [00:30:01] FOR YEARS TWO AND THREE, WE COULD, UH, THAT, THAT GETS US UP TO THAT 2.38 $1 MILLION MARK, THAT WE CAN ALSO, UM, UTILIZE THE OPTION TO HAVE THEM HELP US TO IMPLEMENT WHATEVER THAT, THAT WE DECIDE TO BRING ON BOARD, WHATEVER THEY, WHATEVER THEY RECOMMEND WOULD BE, WOULD BE AN, UH, AN APPROPRIATE SOLUTION FOR US THAT THAT OBVIOUSLY WOULD BE A DIFFERENT CONTRACT. THEY COULD BE, THEY COULD, WE COULD HAVE THEM STICK AROUND TO USE THEIR EXPERTISE, TO HELP US IN THEIR STAFFING AND TRAINING TO HELP US, UH, MAKE IT HAPPEN. YES, THE OPTION PERIOD IN HERE TWO AND THREE IS TO HELP US THROUGH THE IMPLEMENTATION AND TO REPRESENT THE AGENCY TO ENSURE THAT THE, UM, THE FIRM WITH A COMPANY THAT WAS SELECTED TO IMPLEMENT THE SYSTEM, THAT THEY ARE FOLLOWING THE SPECIFICATIONS AND DELIVERING ON THEIR PROMISES. OKAY. AND IS THIS, IS THIS, THIS MONEY RIGHT NOW? WOULD THIS BE COMING OUT OF OUR, OUR BUDGET FOR FISCAL YEAR 20 OR WOULD THIS ULTIMATELY BE COMING OUT OF 20 FISCAL YEAR 21 FUNDS? UH, THIS IS A PROCUREMENT. THE DOLLARS ARE OVER THREE YEARS AND WE DID BUDGET FOR IT AND OUR FIVE YEAR CAPITAL IMPROVEMENT PLAN. OKAY, GREAT. THANKS RYAN. I APPRECIATE IT. THANK YOU. ALL RIGHT. UM, I UNDERSTAND THE DIFFICULTY OF GOING FROM A CURRENT SYSTEM TO A CLOUD BASED SYSTEM AND WHAT I'M INTERESTED IN. AND I KNOW SOMETIMES IT IS EASIER TO SHORE UP AN EXISTING SYSTEM RATHER TO EMBARK ON A, ANOTHER CLOUD BASED SYSTEM. BUT WHAT I, WHAT I'D REALLY LIKE TO KNOW AS WE WORK THROUGH YEAR ONE IS, UH, LOOKING AT THE CLOUD BASED SYSTEMS, WHICH ARE MOST COMPATIBLE TO THIS SYSTEM, AND TO THINK ABOUT AND COST OUT WHAT A, WHAT A DATA MIGRATION WOULD ACTUALLY REQUIRE IN TERMS OF OPERATIONAL, UM, STEPS, BUT IN TERMS OF COST AS WELL. SO THAT, UH, SO THAT WHEN WE, WHEN WE LOOK AT THE OPTION PERIOD, WE CAN DECIDE WHETHER IT IS GOOD TO CONTINUE TO INVEST IN OUR CURRENT SYSTEM ARE IDENTIFIED THE TYPE OF CLOUD BASED SYSTEM THAT WE MIGHT WANT TO MIGRATE TO. SO TO BEGIN THE COMPARISON OF, UH, WHAT WE GET FOR STAYING WHERE WE ARE, IF THERE, IF THERE ARE SIGNIFICANT COSTS SAVINGS VERSUS, UH, WHAT, WHAT VERSUS THE FUNCTIONALITY OF A CLOUD BASED SYSTEM, WHICH MIGHT ENHANCE OUR ABILITY TO FIND, MANAGE, AND, AND, AND USE DATA. SO JUST WANT TO MAKE SURE THAT WE ARE CONDUCTING THAT SIDE-BY-SIDE ANALYSIS IN YEAR ONE, SO THAT AS WE GET TO YOU TOO, WE CAN GIVE YOU MORE, UH, MORE DIRECT FEEDBACK ON, UH, THE DIRECTION THAT WE OUGHT TO TAKE. YES, WE WILL EVALUATE ALL THOSE OPTIONS DURING THE EVALUATION PHASE. I JUST NEED TO POINT OUT THAT THIS SYSTEM CANNOT BE UPGRADED. UM, IT'S NO LONGER BEING UPDATED BY MICROSOFT AND MAINSTREAM SUPPORT FOR THIS IS ALSO EXPECTED TO END IN OCTOBER, 2021. SO WE DON'T HAVE THE OPTION TO UPGRADE THE SYSTEM. UH, WE HAVE THE OPTION TO MIGRATE TO THEIR CLOUD VERSION OF DYNAMICS, BUT, UH, WE'VE BEEN TOLD THAT THAT IS IN SCOPE ALMOST THE SAME AS IMPLEMENTING A COMPLETE NEW ERP SYSTEM, BUT THAT WOULD DEFINITELY BE ONE OF THE OPTIONS THAT WE WOULD BE EVALUATING IS TO GO FROM THE ON PREMISE SOLUTION TO THE CLOUD SOLUTION. WHILE WE ALSO EXPLORE THE FUNCTIONALITY AND FEATURES OF OTHER SYSTEMS THAT'S AVAILABLE. UM, SOME OF THE SHORTCOMINGS THAT WE'VE HAD WITH DYNAMICS IS THAT IT HASN'T BEEN ABLE TO PROCESS OUR, UM, GRANTS. SO GRANT ADMINISTRATION IS STILL BEING DONE IN EXCEL. WE WILL ALSO NOT ABLE TO USE IT'S A PROJECT ACCOUNTING MODULE FOR OUR CAPITAL PROJECTS. SO WITH THE CURRENT ERP SYSTEM, A LOT OF WORK ARE CURRENTLY STILL BEING DONE IN EXCEL AROUND THE SYSTEM. AND WHEN WE LOOK FOR A NEW ERP SYSTEM, WE'RE LOOKING FOR A SYSTEM THAT CAN, UM, THAT HAS A VERY ROBUST, UH, CAPITAL PROJECTS MODULE, AS WELL AS THE GRANTS MODULE. I WANT TO MAKE SURE THAT WE ALSO GIVE PARTICULAR EMPHASIS TO DATA OWNERSHIP AND DATA SECURITY, UH, YOU KNOW, UH, IF IT IS A CLOUD SOLUTION, UH, YOU KNOW, UM, WHERE, WHERE WILL THE DATA BE HOUSED AND WHO OWNS IT? DOES THE, UH, DOES [00:35:01] CAP METRO ON IT ARE, DOES, UH, DOES THE COMPANY ON IT, AND IN TERMS OF ACCESSIBILITY AND THE NEED FOR, UH, MANAGING SECURITY AS WELL? YES. UM, OUR IT AND LEGAL DEPARTMENTS, UM, ARE VERY MUCH ON TOP OF, UM, DATA OWNERSHIP AND SECURITY ISSUES WHEN WE DO IT TYPE PROCUREMENTS. ALRIGHT, THANK YOU. THANK YOU. OTHER QUESTIONS FOR A NET? VERY WELL. THE MOTION, THE DRAFT MOTION IS BE IT RESOLVED THAT THE PRESIDENT CEO OR HIS DESIGNEE IS AUTHORIZED TO FINALIZE AND EXECUTE A CONTRACT WITH KPMG, LLP FOR ENTERPRISE RESOURCE PLANNING, CONSULTING SERVICES FOR BASE PERIOD AT ONE YEAR AND ONE 24 MONTH OPTION PERIOD, AND THE AMOUNT NOT TO EXCEED 2 MILLION, $381,291. SO EMOTION, UH, QUESTIONS, UH, QUESTION AS TO CHAIR. UH, WELL, I'LL TELL YOU WHAT, I'LL MAKE THE MOTION AND, AND ASK SOME QUESTIONS IN THE QUESTION, PERIOD. OKAY. MOTION BY COMMISSIONER. TREVELYAN A SECOND. SECOND. REMEMBER, RENTERIA BEAT YOU TO THE PUNCH AND MR. TREVELYAN. OKAY. I JUST WANT TO MAKE SURE, UM, THAT, THAT, UH, WE WILL HAVE THE ASSESSMENT AND INPUT TO THE GENERAL DIRECTION OF OUR STAFF'S RECOMMENDATIONS FOR THE DIRECTION OF THE CONTRACT. UH, AS WE CONSIDER GOING INTO A, UH, AS WE CONSIDER GOING INTO AN OPTION, PERIOD. I AGREE. I AGREE WITH THAT. I AGREE WITH WHAT BOARD MEMBER TOURBILLION IS SAYING, PLEASE, PLEASE, PLEASE KEEP US POSTED ON THIS AND WHAT, AND WHAT THE CON THE, THE, WHAT KP, IF WE PASS THIS, WHAT KPMG, THE CONTRACTOR, WHAT THEIR RESULTS ARE, SO THAT WE CAN BE IN THE LOOP ON THIS AND MAKING THE DECISIONS ON WHAT DIRECTION WE'RE GOING IN AS PART OF THE PROJECT MANAGEMENT, UH, WORKFLOW AND DIRECTION ON THIS. SO THAT WE'RE, WE'RE, WE'RE STILL IN THE LOOP ON THIS PROCESS, ESPECIALLY FOR SOMETHING MISMATCH, DISMISSIVE IS MAJOR, AND THAT IMPACTS THE ENTIRE SYSTEM GOING FORWARD. AND FOR YEARS AND YEARS, WE CAN CERTAINLY DO THAT. AND OF COURSE, UM, YOU KNOW, WE CAN UPDATE YOU ONCE WE'VE COMPLETED THE ALTERNATIVE ANALYSIS AND WHAT WE HAVE IDENTIFIED AS A BEST FIT, BUT WHEN THE ACTUAL ERP SYSTEM IS SELECTED, THAT WOULD ALSO BE A PROCUREMENT THAT WOULD BE COMING IN FRONT OF THE BOARD FOR APPROVAL. I HEARD THAT IN COMMISSIONER CIVILIANS QUESTION, UH, UM, A QUESTION AS TO WHETHER WITHIN THE FIRST YEAR WE WOULD HAVE THE RECOMMENDATION AND WHETHER THE OPTION PERIODS WOULD BE DEALING WITH THE IMPLEMENTATION OF THE RECOMMENDATIONS SO THAT WE HAVE THE RECOMMENDATIONS BEFORE THE TIME IN WHICH WE GO INTO A POTENTIAL OPTION, PERIOD. YES, WE CAN DO THAT OTHER QUESTIONS, RIGHT. IF THERE ARE NO OTHER QUESTIONS OR DISCUSSION NEEDED DISCUSSION, THEN LEW FORWARD WITH THE VOTE, UH, COMMISSIONER TREVELYAN. I AM MEMBER STRATTON. I COUNCIL MEMBER KITCHEN. I VICE-CHAIR GARZA. YES. COUNCIL MEMBER RENTAL. MARIA. YES. REMEMBER MITCHELL? YES. UH, MAYOR HILL. YES. COOPERS AND I AS WELL. THE MOTION CARRIES EIGHT TO ZERO. THANK YOU. THANK YOU, RENEE RENEE. YOU'RE UP AS WELL FOR AGENDA ITEM NUMBER [VI 4 Approval of a contract with Bytemark, Inc. to upgrade Capital Metro’s existing fare systems.] FOUR APPROVAL OF A CONTRACT WITH BITE MARK, INC, TO UPGRADE OUR CAPITAL METRO EXISTING FARE SYSTEM. GOOD AFTERNOON. AGAIN, REDNECK NICK WEEK, CFO OF CAPITAL METRO. UH, THIS PRESENTATION ON CUSTOMER PAYMENT SYSTEMS IS IN SUPPORT OF THE RESOLUTION TO FINALIZE AND EXECUTE A CONTRACT WITH BITE MARK INC. UPRIGHT CAPITAL MAKER'S EXISTING FARE SYSTEM IN AN AMOUNT NOT TO EXCEED 6 MILLION. IT IS WITH GREAT PLEASURE THAT I'M PRESENTING TO YOU TODAY. EXCITING NEW CUSTOMER PAYMENT SYSTEM UPGRADES THAT WILL ALLOW OUR CUSTOMERS ADDITIONAL FAST AND EASY WAYS TO PAY THEIR FARES. THIS INCLUDES BEING ABLE TO TAP AND PAY WITH THEIR PHONES OR WITH METRO SMART [00:40:01] CARD OR WITH THEIR NFC BANK CREDIT CARDS. THIS IS WHAT WE'LL ALSO EXPAND OUR CONTACTLESS PAYMENT METHODS DURING THE PANDEMIC, THROUGH THE USE OF OUR BUS ONBOARD VALIDATORS THAT ARE CURRENTLY BEING INSTALLED ON ALL OUR BUSES ON ALL OF OUR DOORS. THIS WILL ALSO BE ABLE TO QUICKLY ROLL OUT EQUITABLE PAYMENTS SOLUTIONS LIKE FARE CAPPING WITH THE FIRST PILOT PLANT FOR THIS CALENDAR YEAR. THIS IS JUST TO REMIND YOU OF THE VISION THAT WAS PREVIOUSLY PRESENTED TO YOU IN OCTOBER, 2018. AND AGAIN, IN JULY, 2019, AS WE HAVE BEEN DEVELOPING OUR FARE STRATEGIES, VISION AND IMPLEMENTATION PLAN, THE ONLY ITEM THAT'S NEW IS ON THE TOP THAT WE'VE UPDATED THE VISION TO ADD HEALTHIER OPTIONS AS A KEY PART OF THE VISION BECAUSE OF THE IMPACT OF COVID-19 NEXT PAGE, WE ENGAGED FOUR NINES AS OUR FAIR STRATEGY CONSULTANT, WORKING WITH US TO DETERMINE OUR FAIR STRATEGY. THEY SPENT SEVERAL SESSIONS WITH US ON SITE TO DISCUSS EXISTING THERAPY CAPABILITIES, AND ALSO MEET WITH STAKEHOLDERS TO IDENTIFY WHAT THE ISSUES WERE AS WELL AS WHAT FARE PROGRAMS WE WANT TO OFFER IN THE FUTURE AND WHAT OUR CUSTOMERS ARE ASKING FOR THAT ALSO PROVIDED INFORMATION ON WHAT OTHER TRANSIT AGENCIES ARE DOING AND WHAT THE CAPABILITIES ARE OF NEW FARE PRODUCTS AND WHICH FARE SYSTEMS WOULD BE SCALABLE ENOUGH TO MEET THE DEMANDS OF PROJECT CONNECT. REFOUND THAT TO BUILD A SYSTEM FROM THE GROUND UP WOULD BE COSTLY AND TIME CONSUMING, AND THAT THERE IS NO SINGLE VENDOR THAT HAS A COMPLETELY ROLLED OUT FULLY INTEGRATED ACCOUNT-BASED FARE SYSTEM FOR AN AGENCY OF OUR CURRENT SIZE. THAT IS ALSO SCALABLE. SOME OF THE BIGGER VENDORS OUT THERE HAVE DEVELOPED COMPONENTS OF THE SYSTEM, AND THEN ACT AS THE SYSTEM INTEGRATOR TO INTEGRATE WITH THE OTHER FARE SYSTEMS. BUILDING A SYSTEM FROM SCRATCH HAS SOME PROS AND CONS. AND WE EXAMINE THESE EXTENSIVELY BEFORE DETERMINING THAT OUR BASED ALTERNATIVE WAS TO LEVERAGE THE INVESTMENTS. WE'VE ALREADY MADE AN UPGRADE, THE BIKE MARK FAIR SYSTEM WE ALREADY HAVE IN PLACE. THE FOUNDATION IS THERE AND BITE. MARK MARK HAS BUILT THE PAYMENT ARCHITECTURE PLATFORM BASED ON THEIR SELECTION FOR THE COLUMBUS SMART CITY GRANT. AND WE WILL BE ABLE TO TAKE ADVANTAGE OF THAT. AND THE INVESTMENTS WE HAVE ALREADY MADE TO UPGRADE THE EXISTING SYSTEM WILL COST SIGNIFICANTLY LESS AND CAN BE DONE MUCH QUICKER THAN BUYING A NEW SYSTEM. NEXT PAGE, THIS DEPICTS OUR EXISTING FARE SYSTEMS THAT ARE ALREADY PROVIDED BY BIKE MARK OR INTEGRATED WITH BIKE MARK. THESE SYSTEMS WILL BE INTEGRATED INTO THE BITE MARK ACCOUNTANT BACK IN SYSTEM AS TO PICKED IT BY THE PIECE IN THE METAL, THE ITEM CIRCLED IN YELLOW OR EXISTING PRODUCTS THAT WILL BE UPGRADED. AND THE TWO ITEMS IN GREEN WILL BE NEW FEATURES THAT I WILL EXPLAIN IN MORE DETAIL IN MY SUBSEQUENT SLIDES. NEXT PAGE, THE PAST YEAR WE'VE BEEN PROGRESSING ON OUR FARE STRATEGY AND INITIATIVES, A B AND C ARE ALREADY UNDERWAY INITIATIVE. A IS THE MOBILE APP UPGRADES THAT WE LAUNCHED LAST SUMMER. AND THIS SUMMER, WE ALSO HAVE THE TICKET VENDING MACHINES THAT ARE KIND OF CURRENTLY UNDER TASTING AND THE BUS ONBOARD VALIDATOR EXPANSION THAT WE'LL START THE INSTALLATION THIS SUMMER AND CONTINUE THROUGH THE WINTER ITEM. NUMBER B IS WHAT WE ARE HERE FOR TODAY. AND IN ITEM NUMBER C IS ALREADY CONTRACTED WITH BIKE MARK TO INTEGRATE THE MOBILE APP FOR B CYCLE AND PICK UP USE. THEN THIS PROCUREMENT HAS FIVE PHASES AS DEPICTED ON THIS ROADMAP AS PHASE THROUGH FIVE. AND I'LL DESCRIBE THEM MORE IN SUBSEQUENT SLIDES. AND THEN ITEM NUMBER SIX IS THE REPLACEMENT OF OUR CASH FAREBOX AND VAULTING SYSTEM THAT ARE ALSO AT END OF LIFE FOR WHICH WE WILL DO A PROCUREMENT IN 2021 NEXT PAGE. SO JUST TO EXPLAIN MORE ABOUT WHAT IS AN ACCOUNT BASED BACK IN SYSTEM BITE, MARK ALREADY HAS AN ACCOUNT [00:45:01] BASED SYSTEM, BUT SINCE THE CAPITAL METRO SYSTEM IS CURRENTLY TICKET BASED, THE TICKET IS ASSOCIATED WITH THE ACCOUNT AND THE TICKET IS DONE A DATED BY THE FARE SYSTEM TO CHECK IF THE FARE HAS BEEN PAID BY SWITCHING FROM TICKET VALIDATION TO ACCOUNT VALIDATION, BUT THIS ACCOUNT BASED BACK IN SYSTEM IN THE CLOUD. SO IN THE FUTURE, YOUR PHONE OR YOUR SMART CARD WILL IDENTIFY YOUR ACCOUNT. AND THROUGH THE ACCOUNT BASED BACK IN SYSTEM, IT WILL DETERMINE WHETHER YOU HAVE PREPAID OR WHETHER YOU NEED TO BE CHARGED. NEXT PAGE. THIS FIRST PHASE PHASE OF THE DEPLOYMENT IS VERY EXCITED, EXCITING, AND IT IS PROJECTED TO BE DEPLOYED THIS CALENDAR YEAR. IT WILL ENABLE CASH TO BE LOADED ONTO THE MOBILE CAPITAL METRO APP WALLET. AND THIS WILL ALLOW MORE CUSTOMERS TO USE THEIR PHONE FOR CONTACTLESS PAYMENTS AFFAIRS. IT WILL ALSO ENABLE FARE CAPPING ON THE MOBILE PHONE WHEREBY CUSTOMERS CAN PAY FOR SINGLE RIDES. AND THEN WHEN THE FAIR CAP LEVEL IS REACHED, THEY CAN RIDE FOR FREE FOR THE REST OF THE PERIOD. THIS PROVIDES DISCOUNTS TO CUSTOMERS WHO ARE NOT ABLE TO BUY PERIOD PASS UPFRONT, BUT CAN EARN IT AS THEY RIDE. YOU CAN LOOK AT THE EXAMPLE ON THE SCREEN, UM, HOW USERS WOULD BE ABLE TO TRACK THEIR PROGRESS TOWARDS EARNING A FREE PASS. WE ARE ALSO EVALUATING A PILOT PROGRAM WITH THIS TO OFFER FARE CAPPING TO LOW INCOME CUSTOMERS. AND WE'LL BE WORKING WITH THE COMMUNITY TO DEFINE HOW THAT PILOT WILL WORK MORE IN THIS TO COME LATER. THIS YEAR, NEXT PAGE PHASE TWO IS, IS THE UPGRADE OF THE CUSTOMER WEB PORTAL SO THAT IT INTERFACED WITH THE ACCOUNT IN BACKEND SYSTEM AND WHERE CUSTOMERS CAN MANAGE THEIR ACCOUNTS. NEXT PAGE PHASE THREE IS ESTIMATED TO TAKE 12 TO 15 MONTHS FROM NOTICE TO PROCEED AND WE'LL DELIVER MOST OF THE EXCITING NEW FEATURES, BUT HAVE A CAPITAL METRO BRANDED SMART CARD THAT WILL BE AVAILABLE AT EXTENSIVE RETAIL NETWORK. THAT INCLUDES STORES LIKE SEVEN 11 FAMILY, DOLLAR DOLLAR, GENERAL, CVS, AND MANY MORE CUSTOMERS CAN USE CASH OR CREDIT CARD TO LOAD FUNDS ONTO THIS SMART CARD. AND WITH THIS CARD, THEY CAN JUST TAP AGAINST THE BUS ONBOARD VALIDATOR AND DO CONTACTLESS PAYMENT OF THEIR FARE. IF THEY WANT, THEY CAN REGISTER THEIR CARD ON THE CUSTOMER WEB PORTAL TO BENEFIT FROM VARIOUS FAIR PROGRAMS, OR IF THEY WANT TO STAY ANONYMOUS, THEY DON'T NEED TO REGISTER THEIR CARD AND THEY CAN STILL LOAD CASH ONTO THE CARD AND USE THAT TO RIDE. THIS PHASE ALSO ENABLES THE FULL ACCOUNT BASED FARE CAPPING THAT WILL THEN BE AVAILABLE ON ALL OF OUR FARE SYSTEMS. PLEASE NOTE THAT THIS PROCUREMENT IS FOR THE TECHNOLOGY THAT WOULD ENABLE FARE CAPPING. A NEW FARE CAPPING PROGRAM WILL BE A FAIR POLICY CHANGED AND WILL REQUIRE EXTENSIVE COMMUNITY ENGAGEMENT AND MORE PARTICIPATION AND APPROVAL NEXT PAGE, AND NOT AN IMPRESSIVE FEATURE WILL BE GO BECOME AVAILABLE IN PHASE FOUR AND WILL TAKE THE LONGEST TO DEPLOY. THIS WILL ENABLE ANY CUSTOMER THAT HAS AN NFC ENABLED BANK CREDIT CARD IN THEIR WALLET TO USE THAT CARD, TAP IT AGAINST THE BUS ONBOARD, VALIDATE AND PAY THEIR FAIR. SO IF YOU LOOK AT, HAVE A LOOK AT YOUR CREDIT CARDS AND YOU'LL WANT IT, AND IF IT HAS THAT LITTLE SYMBOL ON YOUR CARD, THEN THAT CARD IS ALREADY NFC ENABLED. NEXT PAGE, THE BASE HERE OF THE COST OF THE CONTRACT IS 2.4 MILLION. AND THEN THERE ARE FOUR OPTION PERIODS OVER AN ADDITIONAL THREE YEARS, PLUS THE CONTINGENCY WITH A TOTAL NOT TO EXCEED OF $6,021,346. SO IN SUMMARY, THIS SYSTEM UPGRADE WILL QUICKLY OFFER OUR CUSTOMERS THE LATEST AVAILABLE TECHNOLOGIES FOR PAYMENT SYSTEMS WHILE ALSO EXPANDING OUR CONTACTLESS PAYMENTS OPTIONS FOR THAT HEALTH AND SAFETY OF OUR CUSTOMERS AND BUS OPERATORS. THIS WILL ALSO ENABLE US TO QUICKLY OFFER FAIR COPYING [00:50:01] TO OUR LOW INCOME CUSTOMERS AND OFFER MORE FAST AND EASY WAYS TO PAY. DO YOU HAVE ANY QUESTIONS, QUESTIONS FOR A NET? NONE. YES. REMEMBER STRATTON, UM, RENA, THANK YOU SO MUCH. I APPRECIATE WHAT YOU AND YOUR TEAM HAS DONE DOING THIS. I KNOW WE'D BEEN LOOKING AT THIS FOR A LONG, THIS HAS BEEN AN ONGOING PROJECT AND APPRECIATE WHAT Y'ALL ARE DOING. JUST, JUST WANT TO CLARIFY SOMETHING HERE. UM, THE, THE SYSTEM INTEGRATOR APPROACH THAT Y'ALL WERE LOOKING AT, UM, I'M WANNA TO JUST KINDA TIE THIS BACK TO OUR PREVIOUS DISCUSSION IN SOME, ON, IN SOMEWHAT OF A WAY WITH THE ENTERPRISE RESOURCE PLANNING. UM, IF WE WENT WITH THE NEW INTEGRATOR, UM, MY UNDERSTANDING FROM PREVIOUS DISCUSSIONS OFFLINE WITH YOU IS IT THAT WOULD BE LIKE, UM, TAKING LIKE KIND OF, WE IT'D BE LIKE STARTING OVER FROM SCRATCH AND BUILDING OUT SOMETHING COMPLETELY NEW. AND IT WOULD COST A FACTOR OF, OF LIKE POTENTIALLY A FIVE, FIVE OR 10 TIME FACTOR OF WHAT WE'VE GOT RIGHT NOW WITH BITE MARK. BUT THE DIFFERENCE IS BITE MARK RIGHT NOW. WE STILL HAVE THE ABILITY TO CONTINUE THE UPGRADES TO CONSISTENT CONTINUE THE PLUGINS, TO CONTINUE TAKING THE SYSTEM ITSELF AND UPGRADING IT AND MAKING IT WORK FOR OUR NEEDS. AS WE GROW AS A SYSTEM, IT'S GOING TO BE ABLE TO GROW WITH US, IS THAT FUNDAMENTALLY THE DIFFERENCE YOU'VE GOT A SYSTEM INTEGRATOR, YOU CAN GO OUT AND YOU CAN BUY SOMETHING OUT OF THE BOX, BUT IT'S REALLY KIND OF MORE FOR THESE KIND OF THESE BIGGER SYSTEMS. AND IT COSTS A HECK OF A LOT MORE AND YOU GOT TO BUILD IT FROM SCRATCH, BUT WITH WHAT WE'VE GOT NOW, WE STILL HAVE THE ABILITY AND FLEXIBILITY TO CONTINUE INCREMENT THE, THESE INCREMENTAL UPGRADES, DOING ALL THESE THINGS YOU JUST SAID AT A FRACTION OF THE COST. THAT IS CORRECT. AND, UM, AS REFLECTED WITH OUR CURRENT MOBILE APP THAT WE'VE HAD SINCE 2014, BUT HAVE CONTINUALLY UPGRADED TO, UM, BE INTEGRATED WITH MORE SYSTEMS AND TO STAY CURRENT THIS ACCOUNT BASED BACK IN SYSTEM, WE'LL HAVE AN OPEN ARCHITECTURE WITH OPEN API APIS THAT CAN EASILY BE INTEGRATED WITH ANY NEW, UM, TRANSPORT PARKING INITIATIVES THAT ARE AVAILABLE. SO WE BELIEVE THAT THIS IS SCALABLE AND ADJUSTABLE, UM, PER OUR NEEDS. SO FOR THE LONGTERM PERIOD OF THIS CONTRACT, 6 MILLION, IT'S GOING TO COST $6 MILLION. YOU'RE TALKING. WE CAN GET ALL OF THESE DIFFERENT THINGS WHEREBY IF WE WENT THE OTHER ROUTE, WE'D HAVE TO START BASICALLY FROM SCRATCH AND IT COULD COST US ANYWHERE FROM, YOU KNOW, WE'D BE LOOKING AT MAYBE WHAT DOUBLE, TRIPLE, QUADRUPLE LEAVE IN THE COST OF THAT TO GET ESSENTIALLY THE SAME THING, BUT WE'D HAVE TO START OVER. YES. SO, UM, IN THIS CONTRACT, THE BASE HERE IS 2.4 MILLION. IF WE WERE TO GO WITH THE SYSTEM INTEGRATOR, UM, THE, THE FACTOR WOULD BE, YOU KNOW, MANY MULTIPLES OF THAT TO BUY A COMPLETE NEW SYSTEM. THEN YOU WOULD ALSO HAVE TO REPLACE THINGS THAT LIKE YOU, THAT YOU ALREADY HAVE. FOR EXAMPLE, THE INTEGRATION THAT WE ALREADY HAVE WORKING ON FOOT PICKUP AND FOR, UM, ON, FOR THE TBMS THAT INTEGRATION WITH THE ONBOARD VALIDATORS, ALL OF THOSE INTEGRATIONS WILL NEED TO BE REDONE TO THE NEW SYSTEM. SOUNDS LIKE AN AMAZING RETURN ON INVESTMENT FOR US AND A GREAT FISCAL MANAGEMENT POLICY FOR, FOR US AS AN AGENCY GOING FORWARD THAT FOR ONLY 6 MILLION, WE GET ALL THAT COMPARED TO WHAT THE OTHER OPTIONS ARE. I THINK IT'S WONDERFUL. I APPRECIATE YOU BRINGING THESE TO US TODAY AS A BOARD TO MAKE THIS DECISION. THANK YOU. THANK YOU. I'M SORRY. OTHER QUESTIONS FOR ANNETTE? NONE FOR WHETHER THE DRAFT MOTION IS BE IT RESOLVED BY THE CAP METRO TRANSPORTATION AUTHORITY BOARD OF DIRECTORS AT THE PRESIDENT AND CEO, OR HIS DESIGNEE IS AUTHORIZED TO FINALIZE AND EXECUTE A CONTRACT WITH BITE MARK, INC, TO UPGRADE CAT METRO'S EXISTING FARE SYSTEMS WITH A 21% CONTINGENCY AND AN AMOUNT NOT TO EXCEED $6,021,346. DO I HAVE A MOTION? SO MOVED MR. CHAIRMAN MOTION BY A MEMBER STRATTON A SECOND, SECOND BY COUNCIL MEMBER, RENTERIA IQ, ANY DISCUSSION NUMBERS QUESTION. SORRY. [00:55:01] IF I MISSED THIS, UM, IT SAID THE PRESENTATION SAID TO MINIMIZE CASH. SO IS THERE STILL, STILL AN OPTION TO TAKE CASH? UH, WE BELIEVE WITH OUR DEMOGRAPHIC, WE WILL ALWAYS OFFER CASH AS A METHOD OF PAYMENT. UH, WE HAVE THE TICKET VENDING MACHINES AT THE RAIL PLATFORMS FOR CASH AND ON THE BUSES, WE HAVE THE FARE BOXES, UM, BUT THOSE FARE BOXES ARE AT END OF LIFE. SO IN 2021, WE'LL BE DOING A PROCUREMENT TO REPLACE THE FARE BOXES. WHAT WE WANT TO DO IS WE WANT TO MINIMIZE CASH AND OFFER OUR CASH CUSTOMERS AND METHOD OF GETTING CASH ONTO THE PHONE SO THAT THEY CAN ALSO BENEFIT FROM CONTACTLESS PAYMENT DURING THE SPEND MAKE. YEAH. OKAY. I JUST WANTED TO, THERE ARE SOME UNBANKED PEOPLE, BUT, UM, JUST WANTED TO MAKE SURE THEY HAD OPTIONS. SO THANK YOU. THIS IS REALLY EXCITING. I'VE BEEN IN CITIES WHERE YOU CAN JUST TAP YOUR CREDIT CARD AND IT'S JUST SO MUCH MORE CONVENIENT. AND ESPECIALLY WHEN YOU'RE IN A NEW CITY, TRYING TO NEW A SYSTEM, IT'S ONE LESS THING TO HAVE TO FIGURE OUT. SO I'M EXCITED ABOUT THIS. THANK YOU FOR THE PRESENTATION. THANK YOU. OTHER DISCUSSION COMMENTS. I WANT TO ADD MY THANKS. I THINK WE'VE BEEN TALKING ABOUT DOING FAIR CAP AND I NO, AS LONG AS CRESCENT CLARK HAS BEEN HERE AND THAT WILL HAVE A GREAT BENEFIT FOR A LOT OF FOLKS IN OUR SYSTEM. AND IT'S NICE TO SEE US BUILDING OUT THE CAPABILITIES AND CONTINUING TO LEVERAGE THE ASSETS WE ALREADY HAVE. SO PROUD OF WHAT YOU ALL ARE DOING HERE. COMMISSIONER TREVELYAN YOU'RE MUTED, STILL WORKING ON IT. I PUSHED IT ABOUT 12 TIMES. I JUST WANT TO SAY THAT, THAT, UM, THAT, UM, BOARD MEMBER GAZA'S POINT, UH, WAS A REALLY GOOD POINT. I THINK THAT FOR CONVENIENCE SAKE, AND I THINK THAT FOR THE DIRECTION TECHNOLOGY IS TAKING US WITH THIS IS AN EXCELLENT PROCESS. I JUST WANT US TO MAKE SURE THAT WE REGULARLY INQUIRE ABOUT HOW WE CAN MAKE IT EASY FOR PEOPLE WHO ARE UNBANKED, BECAUSE THAT IS THE REALITY OF, FOR A NUMBER OF PEOPLE IN OUR COMMUNITY. AND I WANT TO MAKE SURE THAT WE DON'T LOSE SIGHT AND THAT WE'RE ALWAYS ASKING QUESTIONS AND FIGURING OUT HOW WE CAN MAKE IT EASIER FOR FOLKS WHO HAVE, UH, WHO HAVE DIFFICULTY WITH, UH, ELECTRONIC, UH, WITH, WITH ELECTRONIC BANKING PROCESSES. SO WHILE I SUPPORT THE ITEM, I JUST WANT TO MAKE SURE THAT WE, THAT WE KEEP THAT PART OF OUR COMMUNITY IN OUR, IN OUR PROCESSES AND PROGRAMS AS WELL. YEAH, IT'S SEVERE. WE ARE VERY CONSCIOUS OF THAT. AND, UM, AN ADDITIONAL FEATURE FOR UNBANKED WOULD BE THAT THEY CAN GO TO AN EXTENSIVE RETAIL NETWORK AND USE CASH TO LOAD ONTO A SMART CARD. AND THEN WITH THAT CARD THEY CAN BENEFIT WITH THAT CAN BENEFIT FROM VARIOUS PEER PROGRAMS AND TAP AND PAY WITH THAT ART ON THE, ON THE BUS VALIDATORS IN ORDER TO HAVE CONTACTLESS PAYMENT. OKAY. OKAY. THANK YOU. IF I, IF I CAN JUST ADD ONE MORE AS WE ROLL OUT THE SYSTEM, UM, AND I'M SURE YOU ALL ARE THINKING ABOUT IT, BUT JUST IN CASE, MAKE SURE WE HAVE, UM, LIKE PDSS AND SPANISH LANGUAGE, UH, ON RADIO AND TV. UM, I KNOW THE COMMUNITY THAT I REPRESENT THEY'RE UNBANKED BECAUSE THEY'RE SOMETIMES UNDOCUMENTED AND SO THEY ARE AFRAID OF GOVERNMENT, WHICH THEY HAVE EVERY RIGHT TO BE. UM, SO IF WE CAN JUST MAKE SURE WE'RE SPREADING THE MESSAGE IN, IN DIFFERENT LANGUAGES TO REACH THOSE PEOPLE THAT, UM, THIS MIGHT AFFECT, I GUESS THE APP CURRENTLY DOES HAVE A SPANISH ABILITY AND, UH, WE'LL BE COGNIZANT TO MAKE SURE THAT WE COMMUNICATE WITH THE ENTIRE COMMUNITY AS WE, UH, FINALIZE THIS AND ROLL IT OUT. RIGHT. ARE THERE COMMENTS OR DISCUSSION? WELL, A CALL ROLE FOR A VOTE NOW? UH, COMMISSIONER TREVELYAN I REMEMBER STRATTON. AYE. COUNCIL MEMBER KITCHEN. I VICE CHAIR. CARISSA. YES. COUNCIL MEMBER RENTERIA. REMEMBER MITCHELL? YES. UH, MAYOR HILL. YES. COOPERS AND I AS WELL. THE MOTION CARRIES EIGHT TO ZERO. THANK YOU. THANK YOU. AND THOUGHT OF WORK THAT WENT INTO THIS. NICE TO SEE US MOVING FORWARD IN THIS, UH, [01:00:01] ON THIS FRONT PRESIDENT CLARK, SOMETHING YOU WANT TO ADD. I JUST WANT TO, UH, EXTEND MY, THANKS TO THE STAFF AS WELL. UH, IT'S FINANCE TEAM, THE IT TEAM OPERATIONS PROCUREMENT. A LOT OF INDIVIDUALS AND DEPARTMENTS WERE INVOLVED IN THIS OVER THE LAST, QUITE FRANKLY, TWO YEARS. UH, WE STILL HAVE OTHER COMPONENTS TO GO, BUT, UH, IT'S UH, THIS IS A PRETTY GOOD, UH, PROGRAM WHERE SOMEONE WOULD SEE THE OUTCOME, NOT REALIZE THAT THE IT'S LIKE AN ICEBERG, BUT 90% IS BEHIND THE SCENES TO GET TO THE PART OF ACTUALLY MOVING THE, LIKE AN APP OR SOMETHING ELSE FORWARD. UH, AND I JUST REALLY WANT TO THANK THE STAFF. THEY DID A, JUST A FANTASTIC JOB ON THIS. SO THANK YOU. THANK YOU. ALL [VI 5 Approval of a partnership agreement with Broadmoor Austin Associates for transit improvements at the Broadmoor Development property.] NEXT ITEM HAS BEEN PULLED AND THAT IS THE DISCUSSION OF THE DEVELOPMENT AGREEMENT WITH BROADMORE. UH, I THINK NEGOTIATIONS ARE NOT TO THE POINT WHERE THEY'RE READY TO PRESENT THAT. UH, JUST FYI, UH, BECAUSE ONE OF MY COLLEAGUES GOT ENGAGED BY BROADMORE RELATIVE TO THIS PROJECT. I HAVE RECUSED MYSELF FROM THE SIDE OF HIS SON. WON'T BE AS STAFF HERE TO KEEP ME OUT OF ANY CONVERSATIONS AND LIKEWISE AT THE LAW FIRM. SO WHEN THAT COMES UP, UH, I WON'T BE PARTICIPATING, UH, THE NEXT ITEM [VI 6 Approval on an ILA with the City of Austin to co-invest and co-manage the Austin Bikeshare Program.] ON OUR ACTION ITEM AGENDA AS NUMBER SIX APPROVAL OF AN ILA WITH THE CITY OF AUSTIN TO CO-INVEST AND CO-MANAGE THE AUSTIN BIKE SHARE PROGRAM. UH, CHAD BALLANTINE AS OUR PRESENTATION. WELCOME. ALL RIGHT, GOOD AFTERNOON. MEMBERS OF THE BOARD CHAIR COOPER, PRESIDENT CLARK. UH, MY NAME'S CHAD BALLANTINE. I'M THE VICE PRESIDENT OF DEMAND RESPONSE AND INNOVATIVE MOBILITY. AND IT LOOKS LIKE WE HAVE A POWERPOINT HERE. THERE WE GO. AND, UM, YEAH, SO I'M HERE TO SEEK APPROVAL OF A RESOLUTION, UM, TO FINALIZE AND EXECUTE AND INTER LOCAL AGREEMENT WITH THE CITY OF AUSTIN, AGAIN, TO CO INVEST AND TO CO-MANAGE THE AUSTIN BIKE SHARE PROGRAM FOR A FOUR YEAR TERM WITH, UH, THREE, ONE YEAR OPTIONS AND THE AMOUNT NOT TO EXCEED 2 MILLION, $250,000. UH, NEXT SLIDE. SO THIS IS A GREAT PARTNERSHIP EFFORT, UM, THAT REALLY TAKES ON THE EXISTING B CYCLE SYSTEM AND MAXIMIZES ITS POTENTIAL. UM, IT'S A CONTINUATION OF OUR BIKE SHARE A CONVERSATION WE HAD IN MAY, IF YOU RECALL. UM, UM, THIS IS REALLY THE FINAL STEPS. UH, THE FINAL PUSH. UM, WE'RE EXCITED ABOUT IT. THE PARTNERSHIP WILL KICK OFF WITH A REBRANDING OF METRO BIKE IN THE FALL. THE PARTNERSHIPS REALLY IMPORTANT FOR CAP METRO AND THE CITY OF AUSTIN, BECAUSE IT REALLY FITS WELL WITHIN THE GOALS OF THE AUSTIN AUSTIN STRATEGIC MOBILITY PLAN, AS WELL AS PROJECT CONNECT. SO LET'S JUST TALK SOME, UH, GENERAL QUICK, UH, OVERVIEW OF IT. UM, MOBILITY AS A SERVICE. SO MOSS, M A S. IT'S THE IDEA OF MOVING PEOPLE REGARDLESS OF THE MODE. AND WE KNOW THAT THERE'S REALLY A STRONG LINK BETWEEN BIKES AND TRANSIT. SO WE RUN INTO ACKNOWLEDGE THAT AND OFFER EXPANDED MOBILITY TO THE COMMUNITY. AND THIS IS A PERFECT EXAMPLE OF MOBILITY AS A SERVICE. UM, ALSO IT'S AN IMPORTANT ELEMENT, UM, TO, UH, TO EXPAND THE ELECTRIC ASSIST BIKES. WE REALLY HAVE SEEN HOW THEY ARE VERY SUCCESSFUL AND WE WANTED TO EXPAND THE, UM, THE NUMBER OF BIKES THAT WE HAVE ON THE STREETS. WE ALSO WANT TO KEEP THE EXISTING FOOTPRINT OF THE EXISTING, UM, OF THE EXISTING PROGRAM AND REALLY EXPAND IT TO A WIDER COMMUNITY. WE DO REALIZE THAT THE EXISTING BIKE SHARE PROGRAM IS VERY WELL LOVED. SO WE DON'T WANT TO TINKER WITH THAT. WE JUST WANT TO EXPAND IT AND MAKE IT BETTER. SO AGAIN, THIS IS A FOUR YEAR BASE IS WHAT WE'RE LOOKING AT HERE. AND, AND THE OVERALL IDEAS THAT THE CITY OF AUSTIN AND CAP METRO ARE COMING TOGETHER TO SHARE FINANCIAL AND PROGRAMMATIC SUPPORT FOR THIS NEW METRO BIKE PROGRAM. NEXT SLIDE. SO THE CAP METRO, WE DO A GREAT JOB OF OPERATING ALL OF OUR BUS RAIL AND DEMAND RESPONSE SERVICES, UH, THROUGH A CONTRACTED SERVICE PROVIDERS. SO THIS PARTNERSHIP BUILDS UPON THAT STRENGTH THAT WE ALREADY HAVE, AND IT BRINGS CAP, UH, THE CITY OF AUSTIN INTO THE FOLD BY SHARING THE OVERSIGHT SUPPORT AND THE PLANNING FUNCTIONS, THE SERVICE PROVIDER IN THIS CASE WILL REMAIN THE EXISTING NONPROFIT BSA OR BIKE SHARE OF AUSTIN. THEY'VE DONE A GREAT JOB OF MANAGING THE PROGRAM. BIKESHARE BOSTON HAS SINCE DAY ONE OF THE PROGRAM, AND THEY ARE READY TO WORK WITH US ON EXPANDING THE PROGRAM INTO THE FUTURE. THE INITIAL GOVERNANCE STRUCTURE BRINGS EVERYONE INTO THE FOLD. THIS WILL LIKELY ADAPT OVER THE YEARS OF THE PARTNERSHIP, BUT WE REALLY THOUGHT IT WAS IMPORTANT THAT EVERYONE WAS INVOLVED AT THE OVERSIGHT LEVEL RIGHT NOW, THE GOVERNANCE STRUCTURE PREPARES CAP METRO, AND THE CITY OF AUSTIN FOR INVESTING IN THE PROGRAM, EXPANDING ITS REACH, AND THEN DEMONSTRATING A CLEAR COMMITMENT TO MOBILITY OPTIONS FOR OUR COMMUNITY. THE NEXT SLIDE, THERE YOU GO. UM, SO METRO, LIKE I SAID, METRO BIKE IS SCHEDULED TO LAUNCH IN THE FALL. UM, AND HERE'S WHAT YOU SHOULD [01:05:01] EXPECT THE REBRANDING OF THE BIKES AND THE STATIONS, UM, LIKELY IT KEEPS SOME, UH, MENTION OF THE B CYCLE PROGRAM. SO METRO BIKE BY B CYCLE SO THAT WE DON'T LOSE OUR EXISTING CUSTOMERS. SO LOOKING AT PERMANENT ACQUISITION OF AT LEAST THE 200 E-BIKES THAT WE HAVE ON LOAN RIGHT NOW, IF NOT ADDITIONAL BIKES, AS WE DO THIS, A MAJOR ROLLOUT, WE ALSO ARE INTEGRATING THE METRO BIKE, UM, SERVICE INTO OUR APP THROUGH A SHARED PLANNING. SO, UM, YOU CAN PLAN A TRIP ON A BIKE AND A BUS IT'LL TRAN IT'LL PLAN IT FROM ORIGIN TO DESTINATION, INCLUDING BOTH MODES. AND THEN ALSO WE'RE GOING TO BE BUNDLING BIKE AND TRANSIT PASSES IN OUR APP. SO YOU'LL BE ABLE TO GO IN OUR CUSTOMERS. WE HAVE TO GO IN AND BUY A ONE, ONE PASS FOR A BIKE AND TRANSIT. THEY'LL MAKE ONE TRANSACTION AND THEY'LL BE ABLE TO HAVE ACCESS TO BOTH SERVICES. SO THE FALL LUNCH WILL BE OUR FIRST ROUND OF MANY FOR THE, UH, METRO BIKES, SERVICE AREA EXPANSION. AND WE'RE REALLY EXCITED ABOUT IT. IT'S A REALLY BIG DEAL. WE THINK. UM, AND CITY OF AUSTIN AGREES. WE ARE, WE'VE BEEN WORKING VERY CLOSELY WITH THE CITY OF AUSTIN AND DEPARTMENT OF TRANSPORTATION. UM, AND IT'S REALLY, UM, IT'S MORE ABOUT, MORE THAN JUST REBRANDING THE EXISTING SYSTEM. WE REALLY ENVISIONED IT TO BE A HIGHLY VISIBLE PROGRAM THAT ALLOWS US TO REALLY PARTNER IN A NEW WAY WITH THE CITY AND MAKE BIG CHANGES IN HOW PEOPLE GET AROUND THE COMMUNITY. SO AGAIN, WE'RE REALLY EXCITED ABOUT THIS, UM, INNER LOCAL AGREEMENT AND THIS PARTNERSHIP WITH THE CITY. AND AT THIS TIME I CAN TAKE ANY QUESTIONS. NEXT SLIDE QUESTIONS FOR CHAD. UH, LET'S SEE. I HAVE A COUPLE OF QUESTIONS. SO, UM, OR JUST SOME COMMENTS AND QUESTIONS. SO, UM, THE EXPANSION OF THE SERVICE AREA, WHENEVER THAT WHENEVER, WHENEVER IT BECOMES POSSIBLE TO DO THAT, I THINK IT WOULD BE, UM, INTERESTING TO, TO LOOK THROUGHOUT MORE PARTS OF THE CITY. YOU KNOW, B CYCLE HAS TENDED TO BE, UM, MORE IN THE CENTRAL CITY AND, UH, TO SOME EXTENT OVER IN THE EAST PART OF THE CITY, UH, BUT HASN'T HAD MUCH OF A REACH IN TERMS OF THROUGHOUT THE CITY. SO, UM, SO I'M HOPING THAT THERE'S, UM, AN INTENTION TO TRY SOME OTHER PARTS OF THE CITY. UM, IS THAT A, LIKE A, UH, FUTURE ACTIVITY OR IS THAT SOMETHING YOU'RE LOOKING AT NOW IN TERMS OF EXPANSION? SO FOR EXPANSION, WE LOOK TO DO SOME QUICK EXPANSIONS FOR THIS, UH, FALL ROLLOUT. UM, WE'RE GOING TO BE ALSO LOOKING AT THE NEW 3.0 BIKE HUBS. SO WE'RE GOING TO BE PUTTING OUT SOME NEW STATIONS. WE'RE GONNA BE TESTING THOSE, BUT A SIGNIFICANT EXPANSION OF THE REACH ALONG TRANSIT CORRIDORS, AND IN AREAS WHERE WE KNOW WE NEED A TRANSIT, OR WE HAVE, UM, POCKETS OF NEED, ROUGHLY GONNA BE COORDINATING THAT WITH THE CITIES, UM, BIKEWAY AND WITH THE, UM, WITH THE ACTIVE MOBILITY GROUP TO MAKE SURE THAT WE'RE CONNECTING TO TRANSIT AS WELL AS BIKE INFRASTRUCTURE AND THOSE KINDS OF THINGS. AND THEN WE'RE ALSO GOING TO BE LOOKING AT INCOME AND WE'RE GOING TO BE LOOKING AT, UM, OTHER PIECES ALONG THAT LINE. AND SO WE'LL BE ENGAGING A, UM, A PLANNING CONSULTANT TO HELP US DIG FURTHER AND MAKE A REALLY GOOD, UM, COHESIVE APPROACH TO EXPANSION FOR THE PROGRAM, WITH EQUITY BEING A BIG PIECE OF IT. CAN YOU, UH, WILL YOU BE BRINGING THAT BACK TO US, UM, AT THE POINT WHERE YOU'VE IDENTIFIED AREAS FOR EXPANSION SO THAT WE CAN HELP UNDERSTAND, UH, WHAT IT'S LOOKING LIKE, MAYBE APPROPRIATE AREAS FROM YOUR, WHEN YOUR CONSULTANT THINKS THROUGH THAT? YEAH, WELL, WE CAN BRING THAT TOO. AND AS WELL AS IF WE'RE LOOKING AT A PINCH POTENTIALLY A FURTHER, UM, VIEW AS WELL, SO LIKE A PRETTY NEAR TERM PLAN AND THEN AS WELL AS A FIVE PLUS YEAR PLAN. SO WE COULD DEFINITELY BRING THAT BACK AND GET FEEDBACK. WE WILL ALSO BE DOING A LOT OF PUBLIC OUTREACH SURROUNDING THOSE AS WELL. OKAY. BECAUSE I'D LIKE TO TALK WITH, Y'ALL FURTHER ABOUT THAT. THERE HAD BEEN CONVERSATION OVER THE YEARS THAT THIS COULD BE USEFUL IN PARTS OF TOWN WHERE IT'S MORE LIKE, UH, MORE LIKE THE CIRCULATOR CONCEPT IN THE SENSE THAT THERE ARE PARTS OF TOWN WHERE IT COULD BE HELPFUL FOR PEOPLE TO GET TO A BUS STOP. FOR EXAMPLE, THAT'S FURTHER SOUTH, FOR EXAMPLE, WHICH IS AREA I'M MOST FAMILIAR WITH. AND, UM, B CYCLE WAS NEVER ABLE TO, TO EXPAND THAT FAR AND WAS REALLY MORE CENTRAL CITY. SO, UM, WHEN YOU GET TO THAT POINT, I'D LOVE TO HAVE A CONVERSATION WITH THE PEOPLE THAT ARE, ARE THINKING THAT THROUGH. SO, UM, I'M ALSO CURIOUS ABOUT THE OVERSIGHT COMMITTEE, IS THAT I'M ASSUMING YOU'RE TALKING IN TERMS OF STAFF FROM THE STAFF, FROM THE CITY AND STAFF FROM CAP METRO. IS, IS THAT WHAT THAT SLIDE MEANT? THAT'S CORRECT. YES. SO THAT'D BE TWO STAFF FROM CITY OF AUSTIN AND TWO FROM CAPITAL METRO. OKAY. AND THE, UM, I'M SORRY, BSA [01:10:01] NON-VOTING PERSON. IS THAT THE BUS, THE B CYCLE PROGRAM RIGHT NOW, OR WHO IS THAT? SO THAT'S THE NONPROFIT THAT RUNS THE PROGRAM. UM, WE WANTED, WE WANTED THEM TO HAVE A SEAT AT THE TABLE, UM, BECAUSE WE WANTED TO UNDERSTAND THE HISTORY AND MAKE SURE THAT WE INCLUDED THAT AS, AS WE MOVE FORWARD. OKAY. I JUST WANTED TO CONFIRM THAT'S WHAT YOU MEANT. AND THEN A REBRANDING. I WOULD JUST, UM, SECOND WHAT YOU SAID, UH, IN TERMS OF RETAINING IN SOME WAY, UM, THE B CYCLE BRANDING. UM, I AGREE WITH THE REBRANDING AS, UM, YOU KNOW, METRO BIKE, BUT IT'S BEEN KNOWN FOR A LONG TIME AS B CYCLE. AND AS YOU SAID, THERE ARE SORTS OF A GROUP OF PEOPLE WHO USE B CYCLE, WHO WILL WANT TO RECOGNIZE THAT, BUT THAT'S WHAT THIS IS. SO, UM, I THINK, I THINK IT'S IMPORTANT TO FIND A WAY TO INCLUDE THAT. EXCELLENT. WE'LL DO THAT FOR SURE. OTHER QUESTIONS FOR MR. BROWN TO COUNCIL MEMBER. I DON'T HAVE A QUESTION. I HAVE A COMMENT EVER SINCE I'VE BEEN ON THE BOARD, WE'VE BEEN TRYING TO FIGURE OUT HOW TO USE THE, A B BIKE, YOU KNOW, AND, UH, I REALLY WANT TO THANK SHAFT ARE COMING UP, COMING UP WITH A SOLUTION, YOU KNOW, THIS IS A, UH, A GREAT PROGRAM. AND AS YOU KNOW, I'M, I'M A, I'M AN ELECTRIC BIKE RIDER. SO, UH, I KNOW US OLD FOLKS, UH, YOU KNOW, WE NEED SO MUCH ASSISTANCE, YOU KNOW, WHEN WE WERE RIDING OUR BIKES. SO I REALLY WANT TO THANK YOU AND, UH, YOU KNOW, FOR THIS, UH, MILESTONE THAT WE FINALLY IN AND I'M LOOKING REALLY FORWARD, AND I'M EXCITED ABOUT SEEING THIS PROGRAM BE VERY SUCCESSFUL AS A COUNCIL MEMBER, MR. QUESTIONS FOR CHAD MEMBER STRATEGY. UM, YEAH, SO REALLY, I JUST WANTED TO, TO ECHO KIND OF SAY DITTO TO WHAT A BOARD MEMBER KITCHEN SAID, UM, WORKING IN MY, IN MY COMMUNITY, LOOKING UP NORTHWEST AND NORTHWEST AUSTIN AND KIND OF AROUND, UH, DISTRICT SIX AND AROUND, UM, UH, THE, UH, LAKELINE STATION. UM, MY I'VE GOTTA BE HONEST. I MENTIONED THIS IN THE MAY MEETING, I WAS NOT FAMILIAR WITH THE B CYCLE PROGRAM SIMPLY BECAUSE I I'D NOT BEEN AROUND IT ENOUGH. UH, I DIDN'T REALIZE THAT IT HAD BEEN AROUND AND WAS AS SUCCESSFUL AS IT WAS MAINLY BECAUSE I LIVE UP HERE. I MEAN, JUST, JUST TO PUT IN PERSPECTIVE, AVERY RANCH, WHERE I LIVE, IT IS LITERALLY AS CLOSE TO DOWNTOWN AUSTIN TO CITY HALL, AS IT IS TO, UM, THE WILLIAMSON COUNTY COURTHOUSE WHERE WE ALSO DO GOVERNMENTAL BUSINESS. SO I WAS NOT AS FAMILIAR WITH THE PROGRAM. UM, I'M BEEN VERY GLAD TO HEAR ABOUT HOW SUCCESSFUL IT HAS BEEN. IT APPARENTLY HAS AN AWFUL LOT OF, OF CORE, UH, OF, OF CORE CLIENTS THAT USE THIS. UM, YOU DON'T WANT TO LOSE THOSE BY, UH, BY REBRANDING. I THINK THAT IS CRITICAL AND IMPORTANT AS BOARD MEMBER KITCHEN SAID, I WOULD LIKE TO SEE IT GROW IF THAT'S THE CASE IN TERMS OF SERVICE FOR FIRST MILE LAST MILE. UM, I WOULD IMAGINE THAT IN SOME AREAS, JUST LIKE, UH, CHAIRMAN COOPER HAS SAID, AND SOME CASES, AND IT'S NOT PRACTICAL TO PUT A 40 TO PUT A 40 FOOT BUS AT A NEIGHBORHOOD. WELL, IN SOME CASES IT MAY NOT BE PRACTICAL TO PUT UP, TO PUT A SHUTTLE IN A NEIGHBORHOOD, BUT WE COULD PUT THESE BICYCLES THERE AND IT AT VERY REDUCED COST COMPARED TO WHAT THE COST OF PUTTING THE BUS WOULD BE. UM, I WOULD, UH, ENCOURAGE, ENCOURAGE YOU, UM, CHAD, TO LOOK AT AS PART OF THIS, UM, LOOKING UP HERE IN, IN MY NECK OF THE WOODS AS WELL. UM, CAUSE I KNOW FOR ME, I HAVE TO DRIVE, UH, WOULD HAVE TO DRIVE TO THE, TO THE RED LINE STATION FROM AVERY RANCH. MY NEIGHBORS DO, UH, OR, YOU KNOW, I, I MEAN, I GUESS I COULD THEORETICALLY PURCHASE A BIKE IF, IF, IF THAT WERE THE CASE, BUT JUST KNOWING THAT THAT PROGRAM MIGHT BE THERE AS A RESOURCE, UH, FOLKS MIGHT USE IT. I DON'T KNOW. IT MIGHT BE WORTH THROWING THAT INTO SOME SORT OF A FEASIBILITY STUDY AS WE'RE LOOKING INTO THAT FIRST MILE LAST MILE, UH, SORT OF THING. SO, UM, I, UH, I JUST WANNA JUST, JUST KIND OF WANT TO, TO, TO THANK YOU FOR THAT, UH, AND JUST, JUST MAKE SURE THAT, UM, THAT, THAT IS WE'RE GOING FORWARD WITH THIS, UM, UH, THAT, THAT IS THE INTENT THAT THIS IS THAT THIS IS STILL GOING TO BE, UM, THIS LAST MILE FOCUS IS GOING TO BE IN THIS KIND OF THIS INTEGRATION, UM, IS, IS, IS KIND OF THE DIRECTION THAT WE'RE GOING IN WITH THIS AND, AND NOT JUST THIS DOWNTOWN CORRIDOR, BUT, BUT LOOKING AT OTHER WAYS THAT WE CAN INCORPORATE THIS, UH, TO OTHER PARTS OF THE CITY WHERE IT IS, IT IS FEASIBLE AND IT COULD BE COST EFFECTIVE. ABSOLUTELY. I CAN REMEMBER STRATTON OTHER QUESTIONS FOR CHAD. GREAT. WELL THEN OUR, UM, DRAFT MOTION IS RESOLVED WITH THE CAP METRO BOARD OF DIRECTORS [01:15:01] AUTHORIZED AS THE PRESIDENT AND CEO OR HIS DESIGNATE TO FINALIZE AND EXECUTE AN INNER LOCAL AGREEMENT BETWEEN CAP METRO AND THE CITY OF AUSTIN TO CO-INVEST IN. AND CO-MANAGE THE AUSTIN BIKE SHARE PROGRAM FOR A FOUR YEAR TERM WITH THREE, ONE YEAR OPTIONS IN AN AMOUNT NOT TO EXCEED 2 MILLION, $250,000. DO I HAVE A MOTION MOTION BY COUNCIL IN MEMBER KITCHEN? IS THERE A SECOND, SECOND MITCHELL, ANY DISCUSSION NUMBERS, NO DISCUSSION THEN, UH, WE'LL TURN TO OUR ROLL CALL. VOTE COMMISSIONER. TREVELYAN I MEMBER STRATTON, I COUNSEL MEMBER KITCHEN. I, I SHARE GARSA YES. COUNCIL MEMBER RENTAL AREA. YES. UM, BOARD MEMBER MITCHELL. YES, MAYOR HILL. I'M A NO ON THIS ONE AND, UH, COOPER AS AN EYE. SO THE MOTION CARRIES SEVEN TO ONE. THANK YOU. THANK YOU. UH, [VI 7 Approval of a contract with the Center for Transportation and the Environment (CTE) for technical assistance in support of electric bus implementation.] NEXT STEP IS, UH, ACTION ITEM SEVEN APPROVAL OF A CONTRACT WITH THE CENTER FOR TRANSPORTATION IN THE ENVIRONMENT FOR TECHNICAL ASSISTANCE AND SUPPORT OF ELECTRIC BUS IMPLEMENTATION. MR. BRAS, GOOD MORNING, CHAIRMAN COOPER, CLAIRE BOARD MEMBERS. I'M HERE TO SEEK THE APPROVAL OF THE RESOLUTION AUTHORIZING THE PRESIDENT AND CEO OR HIS DESIGNEE TO ACCEPT AN OFFER FROM CENTER FOR TRANSPORTATION AND THE ENVIRONMENT FOR TECHNICAL ASSISTANCE IN SUPPORT OF OUR ELECTRIC BUS PROGRAM. UH, THE CONTRACT WILL BEGIN IMMEDIATELY OR AS UPON APPROVAL, UH, THROUGH THE YEAR WITH TWO CONTRACT PERIODS, UH, LASTING OR, UH, CONTRACT EXTENSION OPTIONS FOR ONE YEAR. UM, AS YOU KNOW, UM, OUR ELECTRIC BUS PROGRAM HAS BEEN FUNDED BY PARTIALLY FUNDED BY, UH, FTES, UH, LOW, NO LOW AND NO EMISSION GRANT PROGRAM. NEXT SLIDE PLEASE. YES. AND IN 2019 WE RECEIVED A TWO POINT $6 MILLION AND IN 2020 JUST RECENTLY RECEIVED ANOTHER 2.2, $6 MILLION. UH, THE FIRST GRANT ALLOWED US TO PURCHASE ARE THE INCREMENTAL COST DIFFERENCE, UH, TO PURCHASE FOUR 40 FOOT ELECTRIC BUSES AND TWO 60 FOOT ELECTRIC BUSES, WHICH ARE ON THEIR WAY AS WELL AS THE CHARGERS AND THE TECHNICAL ASSISTANCE. THE 2020 GRANT WILL ALLOW US TO, UH, PURCHASE FOUR 60 FOOT BUSES OR THE INCREMENTAL COST, UH, THAT GOES BEYOND OUR ORIGINAL 44, 40 FOOT BUSES THAT PHILBY, UH, REPLACING NEXT SLIDE, PLEASE. GRANT IT'S KIND OF UNIQUE. THE FTA ALLOWS US TO CHOOSE GOING INTO THE GRANT, OUR PROJECT, PROJECT PARTNERS. AND, UM, IT IS A COMPETITIVE PROCESS. IT'S ONE OF THE ONLY GRANTS. IT'S NOT THE ONLY GRANT THAT ALLOWS THAT, UH, COMPETITIVE PURCHASE AGREEMENT REQUIREMENTS TO BE BET BY THROUGH THE GRANT PROCESS. SO, UM, WE ARE ABLE TO NAME BOTH THE VEHICLE PROVIDER AND THE TECHNICAL ASSISTANCE PROVIDER IN THE GRANT. AND FOR BOTH THOSE GRANTS, THE 2019 AND THE 2020 GRANT, WE CHOSE THE CENTER FOR TRANSPORTATION AND THE ENVIRONMENT IS OUR TECHNICAL SERVICE PROVIDER OR ASSISTANCE PROVIDER. AND NEWFLYER AS THE VEHICLE PROVIDER FOR THIS AND THIS CONTRACT AGAIN, IS TO SUPPORT THE 2019 GRANT. NEXT SLIDE, PLEASE, CTE OR CENTER FOR TRANSPORTATION AND ENVIRONMENT HAS PARTNERED WITH NUMEROUS, UM, TRANSPORTATION AGENCIES, UH, ON THE LOW NO EMISSION GRANT AND THE OTHER IMPLEMENTATIONS OF ZERO EMISSION BUSES. IN FACT, THEY WERE A PARTNER WITH US WHEN WE HAD THE PILOT, A FUEL CELL BUS HERE, AND THEY ALSO WERE THE LEAD ON HELPING US WITH THE WORKSHOP THAT WE PUT ON IN 2018 WHEN WE VERY EARLY KICKED OFF THE, THE GRANT OR THE PROGRAM TO, UM, FOR ELECTRIC BUSES. NEXT SLIDE PLEASE. SO FOR THIS GRANT, UM, OR FOR THIS CONTRACT, WE'RE ASKING CTE TO DO THREE TASKS, UM, THROUGH THIS CONTRACT. AND ONE IS TO CONTINUE TO LOOK AT CHARGING ALTERNATIVES. WE'RE ABOUT READY TO TURN ON OUR FIRST PHASE OF [01:20:01] THE ELECTRIC BOAT BUS DEPOT AT NORTH OPS. UH, BUT WE'LL CONTINUE TO LOOK AT WHAT THE MOST EFFICIENT WAY OF CHARGING THOSE. UM, AS TECHNOLOGY IMPROVES, WE'LL ALSO BE LOOKING AT IMPLEMENTING, UM, AND TRANSITIONING FROM THE FEW BUSES THAT WE CURRENTLY HAVE. AND, UM, AS WE EXTEND THE, THE, UM, PURCHASING AND EXPAND THE BUS FLEET. SO IT WILL BE LOOKING AT HOW TO ASSESS AND PLAN FOR THE DEPLOYMENT OF THE ADDITIONAL BUSES AS WE EXPAND THE FLEET, WE'LL ALSO BE HELPING OR THEY'LL HELP HELP US WITH, UH, DEVELOPING OUR, UH, KEY PERFORMANCE INDICATORS AND OUR METRICS FOR MEASURING THE SUCCESS OF THE GRANT OR THAT OF THE FLEET DEPLOYMENT. NEXT, PLEASE, THIS CONTRACT WILL BEGIN, UM, IN AUGUST 20, UH, THE CONTRACT IS FOR ABOUT $169,000 IS ACTUALLY WHAT THE OFFER IS FOR, AND WE'LL DEVELOP AN ADDITIONAL CONTRACT AND FOR THE 2020 AWARD NEXT GRANT, OR NEXT SLIDE, THANK YOU. AND I'M OPEN FOR ANY QUESTIONS THAT YOU MIGHT HAVE ABOUT THIS CONTRACT. I COULD ROB QUESTIONS FOR MR. BAROFSKY. HE WAS DETERMINED RESTRAINT. SO MR. , MY UNDERSTANDING IS, IS THAT, UM, THIS, THAT CTE, THIS PARTNERSHIP IS A CREE, WAS A PREREQUISITE IN TERMS OF US RECEIVING THE GRANT FROM THE FEDERAL TRANSIT ADMINISTRATION TO PURSUE THE PURCHASE OF THE ELECTRIC BUSES, IS THAT CORRECT? FT, FTA ALLOWS FOR US TO CHOOSE, UM, AND SELECT PROVIDERS. AND MOST OF THE ONES THAT MOST SUCCESSFUL GRANTS HAVE PARTNERED WITH A TECHNICAL PARTNER BEFOREHAND. SO IT'S NOT A PREREQUISITE, BUT THEY DID. UM, THEY DO RECOMMEND CHOOSING SOMEONE, ESPECIALLY IN THE EARLY STAGES OF ELECTRIC BUS IMPLEMENTATION. BUT IN THIS PARTICULAR CASE, WHEN, WHEN WE SUBMITTED OUR APPLICATION, WE SUBMITTED THE APPLICATION WITH CTE DESIGNATED AS THE PARTNER FOR THIS. CORRECT. OKAY. SO BASICALLY THE, THE, THE FUNDING FOR THE, THE, THE, THE AWARD, THE CON THE, THE GRANT AWARD FROM FTA WAS CONTINGENT UPON US BEING PARTNERED WITH CTE, BECAUSE THAT WAS WHO WE SUBMITTED THE GRANT APPLICATION IDENTIFYING AS OUR PARTNER, CORRECT? CORRECT. CORRECT. THE GRANT GRANT WAS AWARDED WITH CTE. YES. OKAY. SO WE HAVE TO APPROVE THIS THEN IN ORDER TO MOVE FORWARD WITH AMY, IF I GUESS WHAT I'M ASKING YOU IS WHAT IS THE RAMIFICATION OF THE BOARD NOT APPROVING THIS CONTRACT WITH CTE? UH, WE, AS FAR AS I UNDERSTAND, WE WOULD NOT BE ABLE TO GO FORWARD WITH THE GRANT OR WE'D HAVE TO RENEGOTIATE WITH FTA. OKAY. THAT'S WHAT I THOUGHT YOU WERE SAYING. THANK YOU VERY MUCH. I APPRECIATE IT. OTHER QUESTIONS FOR MR. BAROFSKY, UH, HERE IN LONDON, THE, UH, RESOLUTE THE DRAFT RESOLUTION IS BE IT RESOLVED BY THE CAPITAL OF METROPOLITAN TRANSPORTATION AUTHORITY, BOARD OF DIRECTORS, THE PRESIDENT AND CEO, OR HIS DESIGNEE IS AUTHORIZED TO FINALIZE AND EXECUTE A CONTRACT WITH CENTER FOR TRANSPORTATION AND THE ENVIRONMENT FOR TECHNICAL ASSISTANCE AND SUPPORT OF ELECTRIC BUS IMPLEMENTATION, THE CAPITAL METRO AND THE F FTA, NO AND LOW EMISSION BUS GRANT AWARDED A CAPITAL METRO IN 2019 FOR TERM ENDING SEPTEMBER 30, 2021 WITH A ONE YEAR OPTION AND AN AMOUNT NOT TO EXCEED $169,691. DO I HAVE A MOTION TO THAT EFFECT? A MOTION BY A MEMBER OF MITCHELL? IS THERE A SECOND, SECOND BY VICE CHAIR GARZA, ANY DISCUSSION I NOTICED VERY WELL THEN A ROOT TO THE ROLL CALL, VOTE, COMMISSIONER PAVILION. I REMEMBER STRATTON COUNCIL MEMBER, KITCHEN, VICE CHAIRS. GARSA COUNCIL MEMBER RENTAL AREA BOARD MEMBER MITCHELL. YES. MAYOR HILL AND COOPER IS AN EYE AS WELL. THE MOTION CARRIES EIGHT TO ZERO. THANK YOU. THAT CONCLUDES [01:25:01] EVERYBODY. OUR ACTION ITEM AGENDA. THANK YOU VERY MUCH. THANK YOU, STAFF FOR THOSE PRESENTATIONS. GOOD PROGRESS TODAY. WE NOW HAVE THREE DISCUSSION ITEMS STARTING WITH A FISCAL YEAR 2021 BUDGET UPDATE FROM OUR FINANCE DEPARTMENT. RENEE. I THINK THAT MEANS YOU'RE BACK WITH US AGAIN. I'M SORRY. I HAVE A QUICK QUESTION. UM, I HAVE, UH, I HAVE A PUBLIC SAFETY MEETING AT TWO THAT, THAT I'M GONNA HAVE TO STEP OFF AT SOME POINT. UM, IS THE EXECUTIVE SESSION NOT HAPPENING TODAY? IS THAT WHAT YOU SAID? I JUST WANT TO MAKE SURE I KNOW WHAT I'M POSSIBLY MISSING. NO EXECUTIVE SESSION IS HAPPENING. WHAT IS NOT HAPPENING IS THE CONVERSATION, UH, WITH, UH, BROAD, MORE RELATED TO THE STATION THAT THEIR DEVELOPMENT AND WHAT, WHAT, WHAT IS THE EXECUTIVE SESSION TOPIC? THE EXECUTIVE SESSION TOPIC IS, UH, ILLEGAL DISCUSSION RELATED TO THE ATP, UH, LOA AND CORPORATION AND BYLAWS. SO UNDERSTAND IT. OKAY. ALRIGHT. THANK YOU. AND, UM, MAYOR, PORT, UH, UM, VICE CHAIR, UH, GARZA. UM, I WILL, UM, I'LL HAVE TO STAY ON THIS FOR THE EXECUTIVE COMMITTEE MEETING. SO I'LL TRY TO, UH, JOIN THE PUBLIC SAFETY COMMITTEE MEETING WHEN WE FINISH HERE, MR. CHAIRMAN MEMBER STRANDED, WOULD IT BE POSSIBLE FOR US TO GO INTO EXECUTIVE SESSION NOW SO THAT WE CAN STILL KEEP ALL OF OUR MEMBERS AND THEN COME BACK TO GO TO FINISH UP WITH THE DISCUSSION ITEMS WE CAN DO THAT WE'LL HAVE TO, WE HAD IT SORT OF LINED UP SO THAT WE WOULD HAVE ALL THE STAFF PRESENTATIONS TOGETHER. UM, AND THEN WE GET OUT OF THIS LINCOLN INTO THE NEXT LAKE. SO, UM, STAFF MAY WANT TO PIPE IN HERE, RANDY. UH, IF THE LOGISTICS OF THAT ARE DIFFICULT, I JUST HATE TO, I MEAN, IT SOUNDS LIKE WE'VE GOT A PRETTY IMPORTANT ITEM IN THE EXECUTIVE SESSION. I HATE FOR US TO LOSE OUR VICE CHAIR ON THAT ONE MARINA NUMBER FOR THAT MATTER, RANDY, YOU'RE MUTED. I'M SORRY IF THAT'S WHAT THE BOARD WOULD PREFER. WE'RE HAPPY TO ACCELERATE THIS. WE HAVE TO GO. THE OTHER LINK YOU WOULD HAVE TO, I'LL DEFER TO CARRY ON THE WORD CHOICE OF USE TO, UM, WE'D HAVE TO COME BACK OBVIOUSLY TO THE REGULAR PUBLIC SESSION, BUT IF THAT'S WHERE YOU'D LIKE CHARACTER, WALK US THROUGH THE STEPS THAT DO THAT. I THINK THAT, I THINK THAT MAY BE BETTER. SO THANKS FOR THAT SUGGESTION, ERIC. YEAH, I'M FINE WITH THAT. UH, CARRIE, UH, ANY SUGGESTIONS AS TO PROCESS, IT COULD BE THAT WE L WE HAVE EVERYBODY'S SHUT DOWN THESE LINKS. SHOULD WE LOG OUT OR SHOULD WE JUST TURN OFF AUDIO AND VIDEO? OKAY. WE USUALLY LOG OUT IS WHAT WE DO ON THE COUNCIL. WE JUST LOG OUT, LOG INTO THE OTHER ONE. WHEN WE FINISHED THAT WE LOG OUT THERE AND LOG BACK, ADD, PLEASE CONFIRM THAT THAT IS FEASIBLE UNDER THE WAY WE HAVE THE SYSTEM SET UP. ALRIGHT, GOOD. JUST TO CLARIFY, WAS THE SECOND LINK PROVIDED IN THE ORIGINAL CALENDAR REQUEST ON THE MEETING SENT TO US? YES. OKAY. THANK YOU. SO CHAIR, THEN, IF YOU WOULD GO TO THE WORDING ON CALLING THE EXECUTIVE [IX Executive Session under Chapter 551, Texas Government Code: Section 551.071 for consultation with an attorney for legal advice related to local government corporations.] SESSION BOARD MEMBERS, I HAD ASKED NOW THAT YOU LOG OUT OF THIS MEETING AND USE THE SECOND LINK IN TODAY'S ALEC MEETING INVITE TO GET YOURSELF INTO OUR EXECUTIVE SESSION VIRTUAL MEETING ROOM. UM, THE BOARD WILL NOW GO INTO EXECUTIVE SESSION UNDER CHAPTER FIVE 50, SECTION FIVE 51.071 FOR CONSULTATION WITH AN ATTORNEY FOR LEGAL ADVICE RELATED TO LOCAL GOVERNMENT CORPORATIONS. THE TIME IS ONE 31. WHY DON'T WE CONVENIENT SOMEWHAT. VERY GOOD. THANK YOU. WE ARE NOW OUT OF EXECUTIVE SESSION AND, UH, BACK INTO OUR MAIN MEETING, WE HAVE FOUR MEMBERS, UM, AND DON'T HAVE A QUORUM, BUT WE WON'T BE TAKING ANY ACTION FOR THE REMAINDER OF THE MEETING. [VII 1 Discussion Items FY2021 Budget Development Update] OUR NEXT ITEM IS A DISCUSSION ITEM, AND THAT IS, UH, AN UPDATE ON THE FISCAL 2021 BUDGET DEVELOPMENT. UM, BURNETT, YOU'RE UP AGAIN? GOOD AFTERNOON BOARD MEMBERS. SO YOU'RE ABLE TO HEAR ME VERY WELL. THANK YOU. THIS IS RYAN. THE CFO OF CAPITAL METRO AND TODAY'S BUDGET PRESENTATION IS JUST [01:30:01] A BRIEF SUMMARY OF WHAT WE PRESENTED AT LAST WEEK'S BOARD COMMITTEE MEETING. IF YOU MISS THE COMMITTEE MEETING OR WOULD LIKE A MORE DETAILED BRIEFING, THEN PLEASE RESPOND TO AID'S INVITATION FOR A ONE ON ONE BRIEFING SESSION. NEXT PAGE. SO LOOKING AT THE, UH, THE CALENDAR, WE HAVE BEEN WORKING ON THE BUDGET SINCE EARLY AT THE START OF THIS YEAR, WE DO A ZERO BASED BOTTOMS UP BUDGETING PROCESS, AND NOW WE HAVE THE BUDGET BALANCED AND PUT TOGETHER, AND IT'S JULY 20TH FOR THE PRESENTATION TO THE BOARD OF DIRECTORS NEXT PAGE IN AUGUST. AND IN SEPTEMBER, WE WILL DO OUR PUBLIC OUTREACH AND FEEDBACK AND HOPE TO HAVE A BOARD APPROVAL FOR THE BUDGET ON SEPTEMBER THE 28TH AT THE BOARD MEETING. NEXT PAGE, I'M PLEASED TO LET YOU KNOW THAT THE PROPOSED BUDGET IS STRUCTURALLY SOUND AND BALANCED. AND THIS IS DUE TO MANY YEARS OF SOUND, FISCAL MANAGEMENT AND FISCAL CONTROL. AT THIS POINT, WE STILL BELIEVE THAT THE CARES ACT FUNDING OF 101.9 MILLION WILL BE ADEQUATE TO COVER THE REDUCTIONS AND REVENUE AND THE ADDITIONAL EXPENSES THAT WE ARE INCURRING DUE TO THE PANDEMIC. THE GOAL FOR FISCAL 21 BUDGET IS TO STAY FLAT TO THE FISCAL 2020 BUDGET IN ORDER TO BE FISCALLY CONSTRAINED. WE ARE ALSO PROJECTING A GRADUAL IMPROVEMENT IN SALES TAXES OVER THE NEXT 16 MONTHS THAT WILL GET US BACK TO THE FISCAL 29 TEEN LEVEL OF MONTHLY COLLECTIONS BY SEPTEMBER OF 2021. THE PROPOSED BUDGET ALSO MEETS OUR OPERATING RESERVE REQUIREMENTS AND ASSUMES THAT WE WILL CONTINUE TO ALLOCATE 10 MILLION PER YEAR IN 2020 AND FISCAL 2021 TO THE CAPITAL EXPANSION FUND TO FUND PROJECT CONNECT LINES. NEXT PAGE, THIS TABLE SHOWS OUR OPERATING EXPENSES BY MAJOR CATEGORY ON THE LEFT IS 2019 ACTUALS COMPARED TO WHERE WE FORECAST FISCAL 2020 WILL END COMPARED TO THE FISCAL 2020 BUDGET, AND THEN THE FISCAL 2021 PROPOSED BUDGET, BUT THEY INCREASE OR DECREASE BETWEEN THE TWO BUDGETS IN THE BOTTOM LEFT. YOU CAN SEE THAT OUR OPERATING EXPENSES ARE EXPECTED TO DECLINE BY 12 MILLION. AND THAT IS MOSTLY BECAUSE THE PROJECT CONNECT RELATED SPENDING ARE MOVING TO THE CAPITAL BUDGET. IT DOES INCLUDE IN 2021, STILL 1 MILLION IN OPERATING EXPENSE FOR PROJECT CONNECTS WITH A PERIOD NOVEMBER, DECEMBER, JANUARY, UM, FOR COSTS THAT ARE NOT CAPITALIZABLE, BUT THAT IS THE SIGNIFICANT VARIANCE THAT'S CAUSING OUR OVERALL EXPENSES TO DECLINE YEAR OVER YEAR. NEXT PAGE, LOOKING AT OUR REVENUES, YOU SEE THE DECLINE FROM 2020 BUDGETS TO THE PROPOSED BUDGET FOR 21 IS A DECLINE OF 29.7 MILLION. THIS IS MOSTLY DUE TO, TO THE REDUCED SALES TAX AND FAIR REVENUES CAUSED BY THE PANDEMIC AS WELL AS THE REDUCTION IN CAPITAL GROUNDS, DUE TO THE DOWNTOWN STATION AND PTC GRANTS THAT ARE MOSTLY DRAWN DOWN IN FISCAL 2020. NEXT PAGE. THIS IS THE PROPOSED FIVE YEAR CAPITAL PLAN OF 75.8 MILLION, UM, FOR 2021. AND THEN OVER FIVE YEARS, IT TOTALS 261.8 MILLION. THE 2021 CAPITAL BUDGET IS A SIGNIFICANT REDUCTION. YOU MAY REMEMBER THAT IN 2020, THE CAPITAL BUDGET WAS 112 MILLION. SO THIS IS PROPOSING A 36 MILLION REDUCTION IN THE BUDGET DOWN TO 75.8 MILLION FOR FISCAL 2021. AND THIS REDUCTION IS MOSTLY DUE TO NO BUS PURCHASES SCHEDULED FOR FISCAL 21, AS WELL AS REDUCED SPENDING ON THE DOWNTOWN STATION AND PTC YOU'RE OVER A YEAR, YOU WILL ALSO SEE THAT WE HAVE PROJECT CONNECT THERE AS A SEPARATE LINE ITEM OF 11.8 MILLION FOR SOME INITIAL STARTUP COSTS AND SPENDING ON THE PLANNING PROCESS FOR THE PROJECT COLLECT LINES AHEAD OF THE CREATION OF THE AUSTIN TRANSIT PARTNERSHIP FOR THE LGC NEXT PAGE. VERY EXCITED. IT SHOULD BE ABLE TO CONTINUE WITH OUR ELECTRIC [01:35:01] BUS PROGRAM AND THE FIVE-YEAR CIP INCLUDES 71 ELECTRIC TRANSIT BUSES TO BE PURCHASED BETWEEN FISCAL 21 AND FISCAL 25 FOR A COMBINED SPENDING OF 74.7 MILLION. THIS ALSO HAS RELATED INFRASTRUCTURE EXPENSE EXPENSES FOR THE EXPANSION OF OUR ROAD OPERATION SITE, AS WELL AS THE CHARGING IN INFRASTRUCTURE TO CHARGE THOSE BUSES. WE ARE PLEASED THAT WE HAVE ALREADY RECEIVED 8.3 MILLION IN GRANTS FOR FISCAL YEAR 2020 WITH ANOTHER 20 MILLION IN GRANTS FOR THE YEARS 2022 THROUGH 2025. AND WE CONTINUE TO PURSUE ALL ELECTRIC BUS GRANTS AS THEY BECOME AVAILABLE. NEXT SLIDE FROM MY EARLIER PRESENTATION, YOU WILL BE AWARE THAT WE HAVE AN EXCITING NEW SYSTEM FARE SYSTEM UPGRADE THAT WILL ALLOW OUR CUSTOMERS TO TAP AND PAY WITH THEIR IN NFC BANK CREDIT CARDS OR WITH THEIR PHONES OR WITH A CAP METRO SMART CARD THAT WILL BE AVAILABLE EASILY AVAILABLE AT RETAIL OUTLETS ACROSS THE AREA. THIS ONE, EXPAND OUR CONTACT LIST PAYMENT METHODS DURING THE PANDEMIC, THROUGH THE USE OF OUR BUS ONBOARD VALIDATORS THAT ARE CURRENTLY BEING INSTALLED ON ALL OF OUR BUSES AND ON ALL OF THE DOORS, WE WILL ALSO BE ABLE TO QUICKLY ROLL OUT EQUITABLE PAYMENTS SOLUTIONS LIKE FARE CAPPING WITH THE FIRST PILOT PLANNED FOR THIS CALENDAR YEAR. NEXT SLIDE, UH, THE DOWNTOWN STATION IS ON TRACK AND TO BE COMPLETED IN FISCAL 21 WITH THE LAST SPENDING OF 9.9 MILLION PROGRAMMED IN THE PROPOSED BUDGET. NEXT PAGE TRAIN CONTROL WILL ALSO COME TO AN END IN FISCAL 21 FOR THE INITIAL INSTALL INSTALLATION, THE TOTAL BUDGET FOR POSITIVE TRAIN CONTROL, A 77.3 MILLION OF WHICH WE RECEIVED GRANT FUNDING FOR 30.7 MILLION. WE ARE ON TRACK TO OBTAIN CERTIFICATION IN AUGUST OF 2020 FOR THE DECEMBER 31ST DEADLINE FOR 2020. NEXT PAGE PRIVILEGE. THEY TALKED THAT WE HAVE A BUDGET THAT IS FLAT AS WHAT WE'RE CALLING THE RECESSION BUDGET. WE HAVE IDENTIFIED ITEMS THAT WE WOULD LIKE TO DO IN THE EVENT THAT A ECONOMIC RECOVERY OCCURS EARLIER. AND THIS IS SOME OF THOSE THINGS THAT WE ARE IDENTIFYING FOR OUR RECOVERY BUDGET, BUT IN THE EVENT THAT THE ECONOMY WAS TO RECOVER QUICKER THAN WHAT WE ESTIMATED. WE WILL COME BACK TO BOARD AND ASK FOR A BUDGET AMENDMENT NEXT PAGE. SO IN CONCLUSION TO TALK ABOUT THE NEXT STEPS, UM, WE HAVE THE AUGUST AND SEPTEMBER PUBLIC OUTREACH, AND WE WILL UPDATE THE COMMITTEES BOTH AT THE AUGUST AND THE SEPTEMBER MEETING. IF THERE ARE ANY CHANGES IN THE BUDGET. UM, WE MOST LIKELY IN AUGUST, WE'LL BE PRESENTING SOME OF THE EARLY LINES BEING LAUNCHED FOR PROJECT CONNECT THAT WE WILL BE USING CAPITAL EXPANSION FUNDS TO FUND THOSE LINES. AND WE'LL BE GIVING YOU MORE INFORMATION ABOUT THAT IN THE AUGUST UPDATE. THANK YOU. AND DO YOU HAVE ANY QUESTIONS, QUESTIONS, UH, BOARD MEMBERS FOR RYNETTE. ALRIGHT. I DON'T HEAR ANY, THANK YOU SO MUCH FOR NET. THANK YOU. [VII 2 Pandemic Recovery and Improvement Plan Update] OUR NEXT DISCUSSION ITEM IS PANDEMIC RECOVERY AND IMPROVEMENT PLAN UPDATE FROM SHARMILA MCKERCHIE. CHARMELLA WELCOME. THANK YOU. CHAIRMAN COOPER, PRESTON CLARK, AND THE BOARD MEMBERS. UM, GOOD AFTERNOON. I, UH, THIS IS MY THIRD PRESENTATION ON THE PANDEMIC RECOVERY AND IMPROVEMENT PLAN, AND THIS IS OUR JULY MONTHLY UPDATE ON THE TOPIC. AND I JUST WANTED TO KIND OF TALK A LITTLE BIT ABOUT, I KNOW WE HAD A, YOU HAD A LONG MEETING, SO I WOULD LIKE TO GO THROUGH THIS AS QUICKLY AS POSSIBLE, BUT I JUST WANTED TO REMIND EVERYONE, THIS ALSO INCLUDES OUR PROPOSAL FOR AUGUST SERVICE CHANGES, BUT THOSE ARE TEMPORARY SERVICE ADJUSTMENTS, UM, IN EYES OF FTA AND IN OUR, IN THE LIGHT OF OUR CURRENT SITUATION. UM, AND I WILL BE COVERING THAT TOWARDS THE END OF THE END OF THE PRESENTATION. NEXT SLIDE, ED SORT OF RECOVERY PHILOSOPHY REMAINS THE SAME. YOU'VE SEEN THIS. THE CARE PROGRAM IS NOW, UM, HAS GAINED GROUND AND BEING KNOWN AS, AS, AS THE CARE PROGRAM. IT'S NO LONGER OUR PANDEMIC RECOVERY PROCESS. THE FUNDAMENTALS OF THAT REMAINED THE SAME. IT'S THE FOCUS IS ON [01:40:01] CREATING A SAFE PLACE FOR OUR STAFF AND CUSTOMERS, AND THEN APPLYING OUR RESOURCES EQUITABLY AND WISELY THROUGH THE PROCESS AND RELYING ON DATA FOR OUR DECISION MAKING, WHICH I WILL BE TALKING ABOUT HOW WE ARE DOING THAT IN OUR SERVICE PLANNING PROCESS AND OPERATIONALIZING THAT, AND THEN CONTINUOUSLY EVALUATING OUR RESULTS, HOW WE ARE ADAPTING IT AND, UM, MOVING FORWARD, NEXT SLIDE, PLEASE. SO ON THE TOPIC OF CREATING SAFE PLACES, UH, THE MASKS, UM, ARE, ARE BEING PROVIDED FOR CUSTOMERS IN NEED. I WANTED TO POINT OUT THAT IN JUNE, UH, WE, WHEN WE'D REINTRODUCED FEAR, IT WAS, UH, AS A FOLLOWUP TO THE INSTALLATION OF OPERATOR SAFETY BARRIERS, AND WE WERE FEAR-FREE IN APRIL AND MAY, AND THEN WE HAD WORKFORCE AID PASS FOR THE UNEMPLOYED IN JUNE. SO CONTINUING THAT FORWARD, UM, WE WILL KEEP OUR FOCUS ON SAFETY. WE ARE IN THE PROCESS OF REVIEWING HAND SANITIZERS AND INSTALLING THAT ON BUSES, CONTACT LISTS, FARE PAYMENT SYSTEM, RHINO TALKED ABOUT IT TODAY, HOW THAT IS A SAFER AND HEALTHIER OPTIONS. AND WE ARE IN THE PROCESS OF STARTING WITH A PHASE ONE PILOT IN THE TIMEFRAME THAT SHE SHARED WITH, WITH ALL OF YOU. AND THIS TIES ENTIRELY AGAIN IN OUR FOUR FOCUS AREAS OF, UH, PANDEMIC, RECOVERY AND IMPROVEMENT. NEXT SLIDE, PLEASE, ON THE TOPIC OF APPLYING RESOURCES WISELY AND EQUITABLY, I JUST WANT TO TALK ABOUT, I MEAN, THROUGH THE FINANCIAL PLAN UPDATES AND CURES, THAT ACT UPDATE, UM, RYAN HAD MENTIONED THAT WE ARE IN THE PR, WE ARE DRAWING CARES, ACT FTA GRANT FOR COVID OPERATIONAL REVENUE SHORTFALLS. WE ALSO HAVE TAKEN A HARD LOOK AT OUR BUDGET AND THE UPDATES WERE GIVEN TO YOU AND SOME OF THE HIGHLIGHTS IN THE LAST MONTH WHERE OUR DECISION ON OUR SENIOR MANAGEMENT TEAM AND EXECUTIVE MANAGEMENT TEAM DECIDED ON SALARY, SALARY, FREEZE AND FLATTENING OUR STAFFING LEVELS IN OUR RECESSION BUDGET BY 2021 CONTACT WITH SPHERE PAYMENT SYSTEM IS VERY EXCITING OPPORTUNITY FOR ALL OF US. THIS WAS ALREADY IN THE WORKS, BUT WE ARE FOCUSING ON THAT TO AGAIN, MAKE IT A SAFER AND HEALTHIER, UH, EXPERIENCE FOR BOTH OUR CUSTOMERS AND STAFF. NEXT SLIDE, PLEASE, ON THE TOPIC OF RELYING ON DATA FOR OUR DECISION MAKING, THIS IS WHERE WE'RE PUTTING ALL OUR LOT OF OUR SERVICE PLANNING RESOURCES, UH, TO REVIEW, UH, BOARDING DATA DAILY AND WEEKLY TO IDENTIFIED RIDERSHIP TRENDS. OUR SOCIAL DISTANCING IMPACTS ON OUR PHYSICAL CAPACITY, AND THEN WE'RE ADJUSTING AND COORDINATING WITH OCC, UH, TO OFFER TWO BUSES TO ADDRESS THAT VEHICLE CAPACITY WITH SOCIAL DISTANCING. THAT IS, THAT REMAINS ONE OF OUR FOCUS. WE ARE ALSO CONTINUING WITH LEADERSHIP MODELING, UH, WITH UT IN SESSION. AND WE UNDERSTAND THAT THEY'RE COMING BACK WITH A HYBRID LEARNING MODEL WHERE SOME OF THE CLASSES WOULD BE OFFERED, UM, IN PERSON, BUT SOME OF THE LARGER CLASSES WOULD BE MOSTLY OFFERED THROUGH ONLINE. YOU'RE ALSO PROVIDING TIMELESS UP WITH OUR REVENUE SERVICE. OUR FORECASTING THAT RHINO WOULD BE USING RIGHT NEXT TO FINANCIAL GROUP WOULD BE USING FOR, UM, FOR AND, AND THE REST OF THE, UH, BUDGET FORECAST. OUR RIDERSHIP FOR THE MONTH OF JUNE WAS 1.2 MILLION. YOU MAY RECALL FROM THE LAST PRESENTATION THAT THIS IS CONSISTENT WITH. UM, OUR LAST MONTH, WE ALSO HAD ABOUT THE SAME RANGE, ABOUT 1.2 MILLION WRITERS FOR ALL OUR MODES. SO THIS TELLS US THAT WE ARE AS COMMUNITY SPREAD IN COVID IS CONTINUING ON. WE ARE STILL SEEING RELIANCE ON OUR WRITERS. OUR ESSENTIAL WORKERS ARE USING OUR SERVICES, AND WE ARE FOCUSING ON TRANSIT DEPENDENT AND KEEPING OUR EYE ON EQUITY CONSIDERATIONS FOR OUR WRITERS. NEXT SLIDE PLEASE. SO THESE ARE OUR MAJOR INFLUENCES IN AUGUST SERVICE LEVELS. I MENTIONED ABOUT THE RIDERSHIP FORECASTING MODEL, BUT THE MODEL TAKES INTO ACCOUNT LOTS OF DIFFERENT VARIABLES, BUT THIS FEET AREAS THAT WE REALLY PUT OUR, A LOT OF OUR EMPHASIS ON ONE OF THEM IS OUR STATE AND LOCAL GOVERNMENT ORDERS. WE LOOKED AT STATE HOMEOWNERS REOPENING, UM, PHASE ONE, PHASE TWO AND THREE REOPENING, AND ANY ROLLING BACK THAT OCCURRED SINCE THEN UNIVERSITY OF TEXAS AT AUSTIN, UT AUSTIN UP PLAN, UH, FOR FALL, WE ARE TAKING THAT INTO CONSIDERATION IN PROPOSING OUR AUGUST SERVICE PLAN AND THEN AISD WE'RE IN CONTINUOUS DISCUSSION WITH THEM. AND WE UNDERSTAND THAT THE FIRST THREE WEEKS OF SCHOOL WOULD BE ENTIRELY ONLINE AND THEN THEY ARE GOING TO BE REVIEWING TO SEE WHETHER IT'S GOING TO BE A HYBRID OF IN PERSON AND ONLINE [01:45:01] TRAINING. AND WE'RE CONTINUING OUR CONVERSATION TO INCORPORATE THAT IN OUR SERVICE LEVELS. NEXT SLIDE, PLEASE. THIS IS JUST TO GIVE YOU A REMINDER OF WHAT OUR SERVICE LOOK LIKE DURING COVID. SO WE REDUCED SERVICE BOSTON RAPID WERE REDUCED BY ABOUT 20% IN OUR MODIFIED SUNDAY SCHEDULE. AND THEN OUR EXPRESS AND RAIL WERE REDUCED ABOUT 50% AND TEED ROUTES WERE SUSPENDED AT, AT POOL. SO A HUNDRED PERCENT SUSPENSION, OUR RIDERSHIP THROUGH COVID, UH, LOSS. OUR SYSTEM LOST ABOUT 60%. THIS IS A GENERALIZED ESTIMATE IN SOME AREAS SOME WEEKS ON SOME WEEKS ON SOME, UH, THERE ARE CERTAIN SEGMENTS WE HAD HIGHER THAN THAT. WE HAD RETAINED ANYWHERE BETWEEN 40 TO 45 TO UP TO EVEN 50% OF OUR WRITERS, EXPRESS AND RAIL. HOWEVER, LOST MOST OF OUR WRITERS, MOST OF THEIR WRITERS AND UNIVERSITY ROUTES WERE FULLY SUSPENDED. THIS ESSENTIALLY PROVIDES SORT OF A CONTEXTUAL FRAMEWORK FOR WHAT THE AUGUST SERVICE WOULD LOOK LIKE. WE'RE STILL THINKING OF AUGUST AS SORT OF AN EARLY STABILIZATION SERVICE RESTORATION MODEL, BUT WE ARE VERY MUCH IN THIS COVID-19 PANDEMIC WHERE MTA DOES NOT REQUIRE US. AND I JUST WANTED TO REMIND YOU ALL THAT WE ARE NOT REQUIRED TO GO THROUGH THE PROCESS FOR A FULL SERVICE CHANGE THAT AT THE POOLS, A SERVICE CHANGE WOULD REQUIRE, BUT THIS, THESE ARE ALL CONSIDERED TEMPORARY SERVICE ADJUSTMENTS, BUT WE'RE STILL DOING OUR, OUR DUE DILIGENCE AND CAN GOING THROUGH THE PROCESS TO SEE WHAT EXACTLY OUR RESOURCES ARE APPLIED AND HOW THEY'RE BEST UTILIZE BOTH THROUGH THE RIDERSHIP FORECASTING PROCESS AND THROUGH CONTINUOUS ADJUSTMENTS. NEXT SLIDE PLEASE. SO THESE ARE THE OVERVIEW. THIS IS THE OVERVIEW OF OUR PROPOSED, UH, FALL SERVICE CHANGES. I SAY PROPOSED BECAUSE WE RE WE NEED TO REMAIN AGILE AND WE NEED TO CONTINUE TO FOLLOW WHAT'S HAPPENING ON THE GROUND AND INCORPORATE ANY CHANGES ON THE GROUND. SO WE ARE RECOMMENDING ADDITIONAL FREQUENCY ON SELECT ROUTES. AND EXAMPLES OF THOSE ARE ROUTE ONE, ROUTE SEVEN, 2300, AND LIKE EIGHT OH ONE, EIGHT OR THREE. SOME OF OUR EXPRESSES THAT ARE POPULAR AND THEY'RE GENERALLY ARE, ARE HEAVILY USED ROUTES. AND THOSE ROUTES ARE ALSO THE ONES THAT WOULD HAVE MOST IMPACTS FROM SOCIAL DISTANCING AND WHERE WE WOULD HAVE TO PUT IN ADDITIONAL BUSES TO, UH, TO ACCOMMODATE DEMAND. AND SPECIFICALLY, IF UT COMES BACK IN SESSION, WE EXPECT THERE'S GOING TO BE RESIDUAL IMPACT ON TOP OF SOCIAL DISTANCING ON THOSE ROUTES. UM, WE PROPOSE, WE ARE LOOKING AT INCREASING OUR SPAN OF SERVICE SPECIFICALLY IN THE EVENING FOR WEEKDAYS TO TAKE IT TO MIDNIGHT AND SATURDAYS UP TO 11:00 PM. AND THIS IS ESSENTIALLY TO ACCOUNT FOR OUR, OUR PEAK HAS SHIFTED AND IT'S ROUTINELY SHIFTING, BUT THE KNOWN UNKNOWNS AS WE TALKED ABOUT, THEY ARE VERY MUCH, UH, UH, A VARIABLE THAT WE NEED TO CONTINUE TO MONITOR, AND WE CANNOT MAKE DECISIONS ON, UM, AT THIS MOMENT WE ARE RESUMING, UH, UNIVERSITY ROUTES. I TALKED ABOUT THAT AND EXCEPT FOR ROUTE 60 40, UM, AND SOME FREQUENCY ADJUSTMENTS, UNIVERSITY ROUTES ARE COMING BACK. NATURE RAIL WOULD SEE, UM, AN INCREASE IN REDUCTION, SORRY, AN INCREASE IN, UM, SERVICE. AND THEN WE'LL HAVE ADJUSTED RUNNING TIMES. WE WILL MAKE SOME MINOR ADJUSTMENTS BASED ON LOWER RIDERSHIP AND LESS CONGESTION, LIARS, AND EXPRESS THEY WOULD REMAIN AT IT'S CONTINUED REDUCED SERVICE LEVELS, FLYERS THAT ABOUT 50% EXPRESS ABOUT 25% AND KEEP IN MIND, THOSE ARE THE ROUTES THAT HAVE LOST MOST RIDERSHIP AND THE WRITERS ARE MOST LIKELY TO WORK FROM HOME. AGAIN, IN SUMMARY, I WOULD LIKE TO SEE THAT OUR PROPOSED FALSE SERVICE CHANGES ESSENTIALLY REFLECTS OUR VALUE FOR CARE PROGRAM AND OUR, AND OUR FOCUS ON EQUITY. WE ARE, WE ARE FOCUSING ON OUR LOCAL ROUTES ROUTES THAT SERVE ESSENTIAL WORKERS, TRANSIT DEPENDENCE, AND WHERE THE GREATEST NEED EXISTS AT THE MOMENT. AND WE'LL CONTINUE TO DO THAT AND SUPPORT THOSE ROUTES. NEXT SLIDE PLEASE. UM, IN ADDITION TO THAT, I JUST WANTED TO MENTION, JUST TOUCH UPON THIS TOO, UM, ITEMS THAT ARE REGARDING CARE THAT YOU WOULD WANT TO BE A WEB PAGE. UM, WE ADDED A CARE PAGE ON OUR WEBSITE. SO OUR WORK IS ALL REFLECTED IN THAT PAGE AND ABOUT OTHER, THE ONE ON THE RIGHT IS A SAMPLE DASHBOARD, UH, THAT, UH, VERY MUCH, UH, IT'S WE'RE IN THE PROCESS OF REFINING IT AND HERE YOU WOULD SEE A RIDERSHIP, OUR SOCIAL DISTANCING IMPACT ON OUR SERVICE SCENARIO. AND THEN, UM, OUR METRO ACCESS PRETTY COLD TRIPS, AS WELL AS THE MEALS [01:50:01] THAT ARE BEING SERVED. SO WE WOULD PROVIDE UPDATES ON THOSE, ON OUR CARE DASHBOARD, MOVING FORWARD. IT HASN'T GONE LIVE YET, BUT IT'S VERY CLOSE TO BEING, GETTING TO THAT POINT, EXCELLENT PLACE. AND THEN IN CONCLUSION, I WANT TO KIND OF, UH, CONTINUE OUR COMMITMENT, UM, TO TALK ABOUT OUR COMMITMENT, TO OPERATE OUR STAFF CUSTOMER AND COMMUNITY SAFETY. WE CONTINUE TO REMAIN AGILE AND EQUITABLE IN OUR RECOVERY PLANNING, AND WE'RE FOCUSING ON OUR INTERMEDIATE TERM RESTORATION AND GROWTH, BUT KEEPING OUR EYE ON WHERE THE NEEDS EXIST MOST NOW AND ALONG THOSE LINES OF OUR LONGTERM CONSIDERATION. SO YOU'VE HEARD FROM DINETTE ON, ON CUSTOM CONTACT LIST SPHERE, A SYSTEM UPDATE AND CUSTOMER TECHNOLOGY UPDATES THAT ARE BEING CONSIDERED RIGHT NOW. I WILL BE COMING BACK TO YOU WITH MONTHLY UPDATES AND WE PRESENTED THE PLAN TO YOU IN JUNE. SO ANY COMMENTS ON THAT PLEASE FEEL TO REACH, REACH OUT TO US. AND WITH THAT, I WOULD CONCLUDE AND OPEN UP FOR ANY QUESTIONS, SHARMILA. YES. ANY QUESTIONS MR. CHAIRMAN, ERIC, GO AHEAD. UH, YES, SIR. MILA JUST WANTED TO CHECK AND SEE, HAS ANY THOUGHT BEEN PUT INTO, OR TWO THINGS? ONE, HOW FLEXIBLE ARE WE ON MAKING ADJUSTMENTS ON THE FLY TO THAT SCHEDULE? I REALIZED THAT THAT THIS IS REALLY A MOVING TARGET AND MANY WAYS, UM, JUST WITHIN THE LAST WEEK I'M IN LEANDER ISD. AND WE WENT FROM LITERALLY WITHIN, I GUESS IT WAS THE PAST WEEK, WENT FROM AN ALL OR NOTHING CHOICE WHERE YOU HAD TO CHOOSE VIRTUAL OR IN PERSON TO WE'RE GOING TO BE DOING, YOU KNOW, ALL VIRTUAL FOR THE FIRST, UM, THREE WEEKS TO NOW THAN IT LOOKS LIKE WE'RE GOING TO BE DOING ALL VIRTUAL FOR THE FIRST FOUR WEEKS. AND THEN TEA SAYING, WE HAVE THE OPTION OF EXERCISING POTENTIALLY UP TO ANOTHER FOUR WEEKS. THIS IS CONSTANTLY EVOLVING. HOW QUICKLY ARE WE ABLE TO PIVOT AND ADJUST THOSE SCHEDULES ACCORDINGLY BASED ON WHAT WE PROJECT MIGHT BE OUR SERVICE NEED OR WHAT THE PUBLIC HEALTH, UM, CRISIS THE NUMBERS ARE LOOKING LIKE FOR, UH, FOR COVID AND STILL BEING ABLE TO PROVIDE FOR THAT KIND OF BASELINE 40,000 THAT WE'RE SAYING IS KIND OF BEING USED BY OUR, UH, BY, BY REALLY THE ESSENTIAL WORKERS IN OUR KEY COMMUNITY USERS. SO THE PLAN, THE PROPOSED PLAN ELEMENTS THAT YOU SEE ARE WITH THOSE 40 TO 45,000 ESSENTIAL WORKERS WITH THE KEY TRIPS IN MIND. AND WHEN YOU MENTIONED THE TIMEFRAME, THE PROJECTED TIMEFRAME FOR HOW LONG IT COULD TAKE FOR US TO KIND OF INCORPORATE SOME OF THESE MAJOR CHANGES THAT AISD OR YOU TEAMMATE, UM, ANY CHANGES TO THEIR PLAN, HOW THAT COULD IMPACT OUR SERVICE. I WOULD KIND OF REFER BACK TO WHAT WE WERE ABLE TO DO DURING COVID-19, WHEN COVID-19 HIT. UM, AND MID-MARCH, WE WERE ABLE TO IMPLEMENT OUR SERVICE CHANGE WITHIN A WEEK, AND THAT IS WITH, UM, ADJUSTING THE SCHEDULE, BEING ABLE TO OPERATIONALIZE THAT. AND AT THAT TIME WE WERE ACTUALLY REACTING, IT WAS A CRISIS RESPONSE SITUATION. AND NOW WE HAVE GOTTEN USED TO, WE HAVE PUT IN PLACE THE MECHANISM, WE HAVE A RIDERSHIP FORECASTING MODEL THAT TAKES INTO ACCOUNT ALL OF THIS, UM, INPUT AND BEING ABLE TO ADDRESS THAT. AND I WOULD SAY HERE, THE REWARD OR GONZALEZ WHOM, YOU KNOW, VERY WELL AND, UH, AND HIS TEAM IS PHENOMENAL. THEY ARE EXCEPTIONAL. THEY ARE THEIR ABILITY TO UNDERSTAND THAT THE UNDERSTANDING OF THE SYSTEM BEING ABLE TO COME UP WITH A GOOD PLAN AND OPERATIONALIZE THAT THROUGH CC AND Q BUSES. I, I HAVE FULL CONFIDENCE IN THAT. SO I THINK I HATE TO PUT A TIMEFRAME OUT THERE, BUT I WOULD SAY WITHIN A SPAN OF A WEEK, WE ARE ABLE TO TAKE INTO ACCOUNT ANY OVERCROWDING IS GETTING ADJUSTED ESSENTIALLY WITHIN SPIN UP A WEEK, IF NOT SOONER. SO I HAVE FULL FAITH THAT WE'D BE ABLE TO ADJUST THAT AND ACCOMMODATE SOME TIME, UM, AS A FOLLOW UP QUESTION TO THAT, HAVE WE CONSIDERED OR BEEN LOOKING AT THE NUMBERS SPECIFICALLY ON METRO RAIL IN TERMS OF EITHER FLEXING IT UP OR POTENTIALLY SCALING IT BACK? I KNOW RIGHT NOW WE'RE FRANTICALLY TRYING TO FINISH UP WORK ON POSITIVE TRAIN CONTROL. I'M WORKING WITH DAVID DECKS TEAM OVER IN RAIL OPERATIONS. HAS THERE BEEN ANY CONSIDERATION LOOKING AT, UH, NUMBERS THERE, IF WE FEEL LIKE THE NUMBERS ARE SO TERRIBLE OR ARE SO LOW, THAT IT MIGHT POTENTIALLY BE A BENEFIT OF BENEFIT TO A COST SAVINGS AND ALSO TO A PROJECT MANAGEMENT SAVINGS TO GO BACK TO JUST SHUTTING THE RAIL DOWN ENTIRELY KNOWING THAT WE'RE NOT CUTTING DOWN, [01:55:01] YOU KNOW, THE USE OF RIDERS, BECAUSE AS WE'VE DONE BEFORE, WRITERS CAN STILL SHIFT OVER TO THOSE, UM, TO THOSE, UH, METRO METRO EXPRESS BUSES THAT WE HAVE NOW PICKED UP AND, AND ARE USING. HAVE WE LOOKED INTO THAT JUST AS KIND OF A, IS THAT NECESSARY? SO WE HAVEN'T LOOKED INTO THAT AND I WOULD, UM, I THINK RANDY, I JUST, FROM HIS EXPRESSIONS, HE WOULD LIKE TO PROBABLY CHIME IN ON THAT. BUT I WOULD SAY THAT WE HAVE NOT LOOKED INTO SHUTTING DOWN RAIL. WE HAVE ACTUALLY LOOKED AT THE POSSIBILITY BTC WAS ABLE TO MOVE FORWARD DURING THE LAST COUPLE MONTHS SIGNIFICANTLY. SO WE WERE ABLE TO TAKE ADVANTAGE OF, UH, UH, SO-CALLED DOWNTIME THERE, BUT IN FALL ARE WE ARE GOING WITH SIX STAR SCHEDULE AND IT IS A, WE WOULD HAVE LIKELY DIFFERENT SERVICE SPAN BASED ON, UM, LESS CONGESTIONS AND PTC WORK. WE ARE REMAINING COMPLETELY OPEN, BUT I WOULD HAVE RANDY CHIME IN ON WHETHER WE HAVE CONSIDERED A FOOFY SHUTTING IT DOWN AT THIS POINT. WE HAVE NOT OKAY, SURE. I GIVE THEM A CALL. AND ACTUALLY THAT WAS MY CONTACT WITH LOOSE ON MY LEFT EYE HAS BEEN DRIVING ME CRAZY I'LL MEETINGS ON ALL SORTS OF TOPICS. YOU'RE JUST, YOU'RE CHOKED UP BY THIS. YEAH, EXACTLY. VERY EMOTIONAL TODAY. UH, SO, UH, NO, WE HAVEN'T LOOKED AT THAT INSTEAD OF WHAT WE'RE TRYING TO DO IS, UH, TRYING TO MAXIMIZE GETTING PROJECTS DONE ON THE RED LINE, LIKE MOST TRANS AGENCIES AROUND THE COUNTRY THAT RUN RAIL, THAT WE'RE ALL TRYING TO SAY, HEY, W WHAT MAINTENANCE ACTIVITIES, UPGRADES, CAPITAL PROJECTS COULD WE GET DONE? UH, MOST, ALL THOSE PROGRAMS FALL UNDER DOTTIE GADI BROUGHT HER WHOLE TEAM TOGETHER. THEY HAVE KIND OF A RED LINE OPTIMIZATION PLAN. AND THE IDEA IS TO HOW TO ACCELERATE SOME OF THE CAPITAL PROGRAMS THAT ARE ALREADY FUNDED AND HAD A JOINT JOINT PROJECTS TOGETHER. SO WE HAVE THINGS LIKE RAY CROSSINGS. WE HAVE SOME UNDER CUTTING WORK. WE HAVE SOME SIGNAL BLOCK WORK, ALL OF THESE KINDS OF THINGS THAT DAVE AND HIS TEAM ARE WORKING ON. AND WITH KEN THINKING THROUGH DOUBLE TRACKING, UM, YOU KNOW, WE'LL BE BRINGING BACK THIS BROAD MORE, UH, UH, PROJECT TO YOU, UH, NEXT MONTH FOR SURE. UH, ONCE THEY GET THROUGH A MAKALA AND HOW THAT MIGHT BE WITH PROJECT CONNECT AS WELL. SO IT'S ALL ABOUT MAXIMIZING THAT AS FAR AS COSTS, MOST OF THE COSTS ARE WELL, NOT MOST, BUT A MAJORITY OF THE COSTS ARE FIXED. SO NOT RUNNING IT DOESN'T, UH, SAVE US, YOU KNOW, A CONSIDERABLE AMOUNT OF MONEY. WE GOT TO DO INSPECTIONS AND KEEP THE STAFF AND ALL THAT. ANYWAY, WHAT THE BALANCE WE'VE FOUND IS REALLY GOOD, WHICH IS WE'VE GOT LARGER VEHICLES TO KEEP PEOPLE SOCIALLY DISTANT. WE'RE OBVIOUSLY NOT FURLOUGHING OR LAYING OFF ANY EMPLOYEES. WE'RE ACTUALLY DOING A LOT OF TRAINING. A LOT OF PTC WORK, A LOT OF OTHER CAPITAL PROJECTS. SO WHEN WE COME BACK, WE WANT TO ACTUALLY HAVE THE RAIL LINE OPERATING TO THE BEST POSSIBLE LEVEL FOR THE CUSTOMER. SO OVERALL, I THINK THE TEAM IS ACTUALLY MANAGING IT REALLY WELL. GREAT. THANKS FOR THE UPDATE. I APPRECIATE IT BOTH. Y'ALL THANK YOU. OTHER QUESTIONS, SHARMILA, I TAKE I MISSED AND WAS DISTRACTED, BUT WITH REGARD TO THE FALSE SERVICE CHANGES IN THE NORMAL PROCESS THAT WE'RE GOING THROUGH SAY AGAIN, HOW WE'RE HANDLING THE TEMPORARY CHANGES VERSUS THE FALL. YOU KNOW, THE USUAL OFFICIAL SERVICE CHANGES WHERE WE PUT THAT UT STUFF BACK. AND WHAT DO WE KNOW? YEAH. AS RESPONSE TO COVID-19 FTA HAS RELEASED AN UPDATED, UH, DID IT GUIDANCE ON, ON A LOT OF ITEMS, INCLUDING SERVICE CHANGES, HOW TO RESPOND TO THAT, ANY TITLE SIX IMPLICATION, TITLE, SIX PUBLIC HEARING REQUIREMENTS AND SO FORTH. SO THESE ARE GIVEN THE FACT THAT WE HAVE TO BE SO AGILE AND THESE ARE CONSIDERED TEMPORARY SERVICE ADJUSTMENTS, NOT FULL SERVICE CHANGES, AS YOU WOULD. TYPICALLY, WE TYPICALLY HAD THREE TIMES A YEAR, SO THESE ARE TREATED DIFFERENT FROM THAT AND ON. AND IF TI IS NOT REQUIRING BOARD APPROVALS OR, UH, PUBLIC HEARINGS IN SUPPORT TO IMPLEMENT THIS TEMPORARY SERVICE ADJUSTMENTS. HOWEVER, THOUGH, IN OUR CASE, WE ARE FOCUSING MORE ON LOCAL ROUTES THAT ARE MORE FOCUSED ON, UM, ON OUR GREATEST AREAS OF GREATEST NEED. THAT'S WHAT OUR TRANSIT DEPENDENT WORKERS, ESSENTIAL WORKERS, UM, THEY ARE ALL TAKING THAT SERVICE. SO WITH THAT, WE DO NOT ANTICIPATE ANY TITLE, SIX IMPLICATION ON OUR PROPOSED CHANGES AND THE SERVICE WHERE WE HAVE OUR CONTINUING WITH SERVICE REDUCTIONS ARE OUR EXPRESS AND FLYERS. AND, UM, JUST BASED ON THE NATURE OF CHANGES BASED, BASED ON THE DURATION OF THE CHANGES AND HOW AGILE WE NEED TO BE, THAT IF TA, UM, THE REQUIREMENTS FOR COVID-19 APPLY TO THESE, AND THESE ARE CONSIDERED SERVICE ADJUSTMENTS, NOT MAJOR CHANGES. SO IN TERMS OF THE USUAL FTA TITLE SIX, SORT OF A, THAT MAY ENCOMPASS EXPRESS BUSES, DID YOU SAY, AND SOMETHING [02:00:01] ELSE, UM, EXPRESS AND FLYERS AND, AND TITLE SIX, CIRCULAR THAT 47 OH TWO, UH, REQUIREMENT THAT DOES NOT APPLY TO TEMPORARY SERVICE ADJUSTMENTS, BUT WE ARE BEING VERY MINDFUL AND WE ARE NOT LOOKING AT THE LETTERS OF THE LAW WHEN WE ARE PUTTING SERVICE OUT THERE. WE ESSENTIALLY USING THE DATA AT HAND TO SEE WHERE THE RIDERSHIP EXISTS, WHO RELIES MOST OF MOST ON OUR SERVICE. SO WE FEEL THE RECOMMENDATIONS WE ARE MAKING ARE SOUND ON GROUNDS OF TITLE SIX. IT WOULD NOT HAVE ANY TITLE 60. GOOD, THANK YOU VERY MUCH. AND THANK YOU TO ALL THE STAFF FOR DOING AN EXCELLENT JOB, RESPONDING TO THE CRISIS, BEING NIMBLE, UH, SOLVING A WHOLE BUNCH OF PROBLEMS THAT DIDN'T EXIST FOUR MONTHS AGO, UM, HELPING OUR COMMUNITY WITH THE FOOD PIECE. UH, BUT MOST IMPORTANTLY, GETTING 40,000 ESSENTIAL WORKERS IN AND OUT OF THE CITY EVERY DAY. SO WE'RE PROUD OF WHAT YOU'VE ACCOMPLISHED. IT GOES TO OTHER THINGS. IT GOES TO OUR SERVICE PLANNING AND OPERATIONS TEAM AND OUR PRODUCT LINE WORKERS. BUT THANK YOU. THANK YOU VERY MUCH. UH, NEXT WE'LL [VII 3 Diversity, Inclusion and Equity Program Plan Update] HAVE, UH, DONNA SIMMONS WITH THE UPDATE ON DIVERSITY INCLUSION AND EQUITY BOARD MEMBERS AND PRESIDENT CLARK. I'M HEARING A LITTLE BIT OF AN ECHO. ARE YOU ALL HEARING IT A LITTLE BIT? I THINK, I THINK WE'RE GOOD. OKAY. I AM CAPITAL METRO'S METRO'S EVP OF ADMINISTRATION, BUT MORE IMPORTANTLY FOR THE PRESENTATION THAT I'M GOING TO MAKE TODAY, I AM OUR DIVERSITY AND INCLUSION OFFICER, AND I'M REALLY HONORED TO HAVE THAT ROLE. UM, I WANT TO ASK YOU TO INDULGE ME FOR JUST A COUPLE OF MINUTES BEFORE I GET INTO HOW WE INTEND TO IMPLEMENT OUR DIVERSITY EQUITY AND INCLUSION PROGRAM. TO TALK A LITTLE BIT ABOUT WHY THIS WORK IS IMPORTANT TO ME, BECAUSE I, I TRULY DO BELIEVE THAT EVEN IF I KNEW EVERY ELEMENT OF HOW IT WOULDN'T, I WOULDN'T BE ABLE TO PROVIDE EFFECTIVE LEADERSHIP TO THIS PROGRAM UNLESS I HAVE A REALLY, UM, REALLY IMPORTANT AND STRONG WHY AS TO WHY THIS WORK IS IMPORTANT TO ME. SO I WENT TO HIGH SCHOOL IN PRINCE EDWARD COUNTY, VIRGINIA. IT WAS A COUNTY THAT REFUSED TO INTEGRATE AFTER BROWN VS BOARD OF EDUCATION. AND BECAUSE OF THAT, EVEN WHEN, BECAUSE OF THAT HISTORY, WHEN I WENT TO HIGH SCHOOL AT THE PUBLIC HIGH SCHOOL THERE IN THE MID SEVENTIES, UM, THE COMMUNITY AND THE SCHOOL SYSTEM WERE STILL VERY MUCH SEGREGATED. AND ABOUT 85% OF THE STUDENTS WERE BLACK. SO I WAS IN THE MINORITY IN THAT SCHOOL, AND I NEVER FELT LIKE I DIDN'T BELONG. AND I NEVER FELT LIKE THERE WERE ANY BARRIERS TO MY SUCCESS IN THAT ENVIRONMENT. I REALIZED THAT THAT IS PROBABLY NOT OFTEN THE CASE WHEN, WHEN OTHERS ARE, OR THE MINORITY AND IN, IN ANY KIND OF AN ENVIRONMENT. UM, AND BECAUSE OF THAT EXPERIENCE, YOU KNOW, I FEEL LIKE I REALLY HAVE, UM, BOTH THE OPPORTUNITY AND THE OBLIGATION TO DO AS MUCH AS I CAN WITH OUR CAPITAL METRO EMPLOYEES AND WORKFORCE, AS WELL AS, UM, OUR PROGRAMS IN THE COMMUNITY THAT ARE, WILL BE PART OF OUR PROGRAM AS WELL, UM, TO REMOVE ANY BARRIERS THAT MIGHT EXIST BOTH FOR BOTH FROM AN EMPLOYEE PERSPECTIVE AND FROM A COMMUNITY PERSPECTIVE. SO WITH THAT, I'LL GO AHEAD AND GET STARTED WITH, UM, SOME ADDITIONAL INFORMATION ABOUT OUR PROGRAM. SO ED, YOU CAN GO AHEAD AND GO TO THE NEXT SLIDE. I'M GOING TO START TALKING ABOUT DEFINITIONS. WHAT W WHAT DO WE MEAN WHEN WE SAY DIVERSITY EQUITY AND INCLUSION? DIVERSITY IS ABOUT WHO IS AT THE TABLE, UM, THAT DESCRIBES A GROUP OF PEOPLE BY A VARIETY OF CHARACTERISTICS, INCLUDING RACE, AGE, GENDER ABILITY, STATUS NATIONALITY, AND EVEN MENTAL WELLBEING. EQUITY IS MORE ABOUT WHAT ARE THE BARRIERS TO GETTING TO AND REMAINING AT THE TABLE. IT'S THE WORK OF CHALLENGING AND RESPONDING TO BIAS, HARASSMENT, AND DISCRIMINATION THAT, SO THAT OUTCOMES ARE NOT PREDICTED BY ANY ASPECTS OF AN INDIVIDUAL'S IDENTITY. INCLUSION REALLY IS ABOUT ANSWERING THE QUESTION. DOES EVERYONE FEEL WELCOME AND BELONGING AT THE TABLE? IT'S CREATING AN ENVIRONMENT THAT BRINGS PEOPLE TOGETHER AND HARNESSES, DIVERSE PERSPECTIVES TO BENEFIT ALL NEXT SLIDE. I'M SURE SEEING THIS SLIDE, AND I'VE SEEN THIS ALL OVER OUR BUILDINGS, OUR GUIDING PRINCIPLES, EVERYTHING THAT THESE GUIDING PRINCIPLES, UM, ARE ABOUT ALSO, UM, ENCOMPASSES HAVING A COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION. AND I THINK IF WE, IF WE FOLLOW THESE GUIDING PRINCIPLES, UM, BOTH IN THE WAY THAT WE WORK AND LIVE, THAT WE WILL BE MAKING [02:05:01] A BIG CONTRIBUTION TO OUR DIVERSITY EQUITY AND INCLUSION PROGRAM. NEXT SLIDE, I WANTED TO GIVE YOU A LITTLE BIT OF INFORMATION ON WHAT OUR THINKING IS ABOUT THE STRUCTURE AND GOVERNANCE OF OUR PROGRAM. WE INTEND TO CREATE A DIVERSITY EQUITY AND INCLUSION COUNCIL THAT WILL HAVE PARTICIPATION FROM, FROM VARIOUS DIFFERENT COMPONENTS. WE'VE ALREADY FORMED A STEERING COMMITTEE WITH REPRESENTATION FROM VARIOUS CAPITAL METRO DEPARTMENTS, FROM OUR SERVICE PROVIDER LEADERSHIP, AS WELL AS A U LEADERSHIP, AND ALSO INTEND TO ADD SOME FRONTLINE REPRESENTATION ON THAT STEERING COMMITTEE. WE'RE ALSO GOING TO ASK FOR PARTICIPATION FROM PARTNERS LIKE REPRESENTATION FROM OUR ACCESS COMMITTEE AND FROM SEE SAC, AND THEN ALSO CREATE A COMMUNITY ADVISORY GROUP. THIS PART OF THE STRUCTURE IS STILL IN DEVELOPMENT, AND WE'RE ACTUALLY GOING TO BE ASKING FOR, FOR BOARD MEMBERS SUGGESTIONS ON, UM, MEMBERS OF THE COMMUNITY WHO WOULD BE VALUABLE TO US AND PROVIDING REPRESENTATION ON THAT ADVISORY GROUP. SO I WILL BE REACHING OUT VIA EMAIL AND INVITE ANY OF YOU TO GIVE ME A CALL, TO PROVIDE SUGGESTIONS ON MEMBERS OF THE COMMUNITY WHO COULD, WHO COULD FULFILL THAT ROLE. UM, THE MAIN ROLE FOR THE ADVISORY GROUP WILL BE TO, UM, TO AT THE BEGINNING, AT THE CA AS WE KICK OFF MORE OF THE PROGRAM TO PROVIDE INPUT ON THE CHARTER AND THE GOALS, AND THEN ALONG THE WAY WITH PERIODIC MEETINGS, PROBABLY AROUND QUARTERLY TO, TO PROVIDE, UM, REPORTS BACK TO THAT ADVISORY GROUP AND TO HAVE THEM REALLY HOLD US ACCOUNTABLE FOR WHAT WE HAVE SET OUR GOALS ARE AND HOW WE'RE MEASURING OUR SUCCESS. AND THEN WE'LL ALSO HAVE A CHAMPIONS NETWORK THAT WILL INCLUDE EMPLOYEE RESOURCE GROUPS AND VOLUNTEER CHAMPIONS FROM EACH DEPARTMENT, UM, TO ASSIST US WITH IMPLEMENTING THE PROGRAM THROUGHOUT THE ORGANIZATION. NEXT SLIDE, PROGRAM ELEMENTS. WE WERE LOOKING AT IT FROM TWO PERSPECTIVES. ONE IS FROM THE WORKFORCE PERSPECTIVE, OUR EMPLOYEES, AND THAT INCLUDES RECRUITMENT AND RETENTION, MENTORSHIPS, WORKFORCE DEVELOPMENT, AND TRAINING AND ONGOING COMMUNICATION, FLEXIBLE BENEFITS, AND WORK LIFE BALANCE FROM A COMMUNITY PERSPECTIVE, THAT INCLUDES OUR VENDOR AND VENDOR DIVERSITY PROGRAMS, AND ALSO DEVELOPING A MENTORSHIP PROGRAM TO, UM, PROVIDE ADDITIONAL RESOURCES TO GROW OUR SBE AND DBE PROGRAM, COMMUNITY ENGAGEMENT, UM, VERY IMPORTANT TO HOW WE DESIGN AND DELIVER OUR SERVICE AND AMENITIES SO THAT THERE IS EQUITY THROUGHOUT THE COMMUNITY PROJECT CONNECT AS A P AS A BIG PIECE OF THAT IN AS WE MOVE FORWARD WITH THAT PROGRAM AS WELL. AND I'LL TALK A LITTLE BIT MORE ABOUT THAT A LITTLE BIT LATER IN THE PRESENTATION AND PARTNERSHIPS AND SPONSORSHIPS THAT WE HAVE WITH COMMUNITY OREGON. NEXT SLIDE IN NOVEMBER AND THE OCTOBER, NOVEMBER TIMEFRAME, I'M GOING TO BE COMING BACK TO THE BOARD TO DO A, A PRETTY DEEP DIVE ON OUR DIVERSITY OF STAFF AND VENDORS, SO THAT WE'RE LOOKING AT THE ENTIRE FISCAL YEAR OF 2020, BUT I WANT TO JUST GIVE YOU A SNAPSHOT. THIS IS SIMILAR TO WHAT THE BOARD SAW BACK IN, UH, OCTOBER OF LAST YEAR. UM, THE ONLY DIFFERENCE HERE IS THEIR MAIN DIFFERENCE IS THAT WE'RE COMPARING TO THE POPULATION OF THE AUSTIN METROPOLITAN STATISTICAL AREA, NOT JUST THE WORKFORCE AVAILABILITY. SO IN THE AUSTIN AREA, UH, MALE AND FEMALE IS ABOUT 50 50. UM, WITH THE CAPITAL METRO STAFF DIRECTLY, IT'S PRETTY SIMILAR THAT 48% FEMALE AND 52% MALE FOR OUR SERVICE PROVIDERS. THERE'S NOT AS MUCH REPRESENTATION OF FEMALES BECAUSE THE MAJORITY OF THOSE POSITIONS ARE OPERATIONS AND MAINTENANCE POSITIONS, BUT THERE'S CERTAINLY SOME WORK THAT WE COULD ASSIST THEM WITH THERE TO IMPROVE THAT REPRESENTATION, LOOKING AT THE MINORITY REPRESENTATION ON OUR STAFF. UM, AGAIN, THIS IS IN COMPARISON TO THE POPULATION. IF WE WERE JUST LOOKING AT IT FROM THE PERSPECTIVE OF WORKFORCE AVAILABILITY, WE EXCEED THE AVAILABILITY AND, AND EVERY MINORITY GROUP, UM, AND LOOKING AT IT OVERALL IN COMPARISON TO THE POPULATION CAPITAL METRO'S FAMILY OF EMPLOYEES, UM, IS MINORITIES COMPRISED ABOUT 73% OF OUR STAFF, UM, COMPARED TO ABOUT 48% OF THE POPULATION IN THE AUSTIN AREA. NEXT SLIDE, THIS IS JUST A SNAPSHOT OF WHERE WE ARE, UM, WITH PAYMENTS TO OUR DBES [02:10:01] AND SB SO FAR IN FYI 2020, IT'S FOR LOOKING AT 10 MONTHS. SO IT'S NOT EXACTLY AN APPLES AND APPLES COMPARISON TO FYI 18 AND 19, BUT JUST FOR THE 10 MONTHS INTO THIS FISCAL YEAR THAT WE ARE, UM, WE HAVE ALREADY EXCEEDED THE FY 2018 PAYMENTS AND, AND LOOK LIKE WE'RE ON TRACK TO ALSO EXCEED IT FOR, FOR FYI 19. AND THEN WHEN, WHEN I COME BACK TO THE BOARD IN, UM, LATER IN THE YEAR, UM, WE WILL HAVE ALL OF TO COMPARE AND WE'LL PROVIDE ADDITIONAL INFORMATION, NOT JUST ON PAYMENTS, BUT ALSO TO WHERE WE ARE ON, UM, COMMITMENTS AND CONTRACTS WITH SPS. AND DBES NEXT SLIDE. I WANTED TO JUST GO OVER WHAT SOME OF THE MAJOR COMPONENTS OF OUR FRAMEWORK ARE. UM, CERTAINLY WITH OUR, WITH OUR, UM, LEADERSHIP SUPPORT AND OUR VALUES AND GUIDING PRINCIPLES AROUND EVERYTHING THAT WE DO IN THE PROGRAM, AND ALSO TAKING INTO CONSIDERATION HOW IT IMPACTS OUR STRATEGIC PLAN, STARTING WITH ESTABLISHING RESPONSIBILITIES FOR IMPLEMENTATION OF DIFFERENT ELEMENTS OF THE PROGRAM AND HOW WE WILL HOLD OURSELVES ACCOUNTABLE FOR THAT DEVELOPING VERY SPECIFIC GOALS AND ACTIVITIES, ENSURING THAT WE'RE INTEGRATING, UM, ELEMENTS OF THE PROGRAM INTO EACH DEPARTMENT'S BUSINESS PLAN OBJECTIVES, DEVELOPING WHAT OUR MEASURES OF SUCCESS WILL BE AND HOW WE WILL CONTINUALLY EVALUATE THAT EDUCATION TRAINING AND COMMUNICATION WITH OUR STAFF, AS WELL AS THE COMMUNITY AND LOOKING AT POLICIES AND PROCESSES TO ENSURE THAT THERE ARE NOT INTENT, NOT UNINTENTIONAL BARRIERS IN THE WAY THAT, UM, THAT WE WORK AND PROVIDE SERVICE. NEXT SLIDE, THE GOALS OF THE PROGRAM WE WERE AGAIN, LOOKING AT FROM AN EMPLOYEE AND THE COMMUNITY PERSPECTIVE. SO FOR EMPLOYEE, OUR GOAL IS TO HAVE A WORKFORCE THAT IS BROADLY REFLECTIVE OF THE COMMUNITY, AND WE'RE, WE'RE, UM, WE'RE ALREADY, UM, IN REALLY GOOD SHAPE AS FAR AS MEETING THAT GOAL. UM, SECOND TO IDENTIFY AND ADDRESS BARRIERS WITHIN OUR ORGANIZATIONAL SYSTEMS, THIRD, TO ATTRACT, RETAIN AND RETAIN A TALENTED WORKFORCE THAT IS SKILLED AT WORKING IN AN INCLUSIVE AND RESPECTFUL MANNER, BOTH WITH EACH OTHER AND IN THE COMMUNITY AND FOURTH TO CREATE OR REVISE OUR PROCESSES, POLICIES, PRACTICES, PLANS, AND PROGRAMS, SO THAT WE'RE MEETING THE DIVERSE NEEDS OF OUR EMPLOYEES AND THOSE WE SERVE. NEXT SLIDE. OUR COMMUNITY GOALS ARE PRETTY SIMILAR. UM, FIRST ONE THOUGH, IS TO ENSURE EQUITABLE SERVICE AND AMENITY DISTRIBUTION TO THE COMMUNITY. SECOND, TO IDENTIFY AND ADDRESS BARRIERS WITHIN ORGANIZATIONAL SYSTEMS, THIRD, TO CONTINUE OUR CONTRIBUTIONS TO COMMUNITY PROGRESS, UM, AND TO ENHANCE THAT, UM, AS IT AFFECTS INCLUSION AND EQUITY FOR SIMILAR TO, WITH EMPLOYEES, TO LOOKING AT POLICIES, PROCESSES, ET CETERA, TO ENSURE THAT WE'RE DELIVERING SERVICE THAT MEETS THE DIVERSE NEEDS OF OUR CUSTOMERS SLIDE OUR ACTION PLAN. UM, BY SEPTEMBER, OUR PLAN IS TO HAVE THE DIVERSITY EQUITY AND INCLUSION COUNCIL FINALIZED HAVE THE MEMBERSHIP STRUCTURE FOR THAT IN PLACE. UM, AND THEN ALONG WITH THAT TO ADOPT A CHARTER BY OCTOBER TO BE BUILDING MOMENTUM BY, UM, COMPLETING A GAP ASSESSMENT AND DEVELOPING ACTIONS TO ADDRESS ANY GAPS THAT WE HAVE IDENTIFIED, WE WILL BE DOING SOME ENHANCED EQUITY TRAINING WITH OUR EMPLOYEES. UM, AND THEN FINALIZING THE PLAN BY JANUARY, 2021, UM, AFTER THE SUCCESSFUL PROJECT CONNECT VOTE. UM, WELL, A BIG PART OF THAT PROGRAM WILL BE TO DEVELOP A DB DBE PROGRAM TO, UM, PROVIDE GREATER OPPORTUNITIES FOR DBES AND SPES. AND PART OF THAT TO INCLUDE, AS I MENTIONED EARLIER, UM, MENTORING EFFORTS, SO THAT, UM, AS PART OF PROJECT CONNECT, WE ARE MAKING CONTRIBUTIONS TO LONGTERM, LONGTERM ECONOMIC BENEFITS, UM, AND SKILL BUILDING OPPORTUNITIES FOR SMALL AND MINORITY BUSINESSES. BY MARCH OF 2020, HAVE OUR, AS WE'RE ESTABLISHING OUR DIVERSITY EQUITY AND INCLUSION PRACTICES, WE WILL HAVE OUR METRICS FOR MEASURING SUCCESS IN PLACE AND BE EVALUATING THOSE CONTINUOUSLY. WE WILL HAVE MULTIPLE DIVERSITY EQUITY AND INCLUSION [02:15:01] INITIATIVES IN PLACE. AND THAT IS ALSO THE TIME WHEN WE WILL PROVIDE AN UPDATED TITLE SIX PROGRAM TO THE FEDERAL TRANSIT ADMINISTRATION, 2021 AND ONWARD, UM, CONTINUOUS ASSESSMENT AND IMPROVEMENT. CAUSE I DON'T KNOW THAT WE WILL EVER, UM, THIS IS NOT WORK THAT YOU EVER REALLY COMPLETE. UM, BUT WHAT THE GOAL OF HAVING DIVERSITY EQUITY AND INCLUSION EMBEDDED IN OUR CULTURE, NEXT SLIDE, THE SLIDE IS ABOUT, UM, BOARD ENGAGEMENT AND GUIDANCE AND, AND, AND WHAT WE'RE INVITING YOU TO DO RELATED TO THIS PROGRAM. SO, ONE I MENTIONED IS PROVIDE SUGGESTIONS FOR MEMBERS OF OUR COMMUNITY ADVISORY GROUP, UH, TO CONTINUE YOUR ENGAGEMENT WITH KEY COMMUNITY STAKEHOLDERS THAT, UM, IS SO IMPORTANT IN EQUITY AND DIVERSITY WORK. AND THEN FINALLY TO CHALLENGE US, UM, TO VIEW ANY RECOMMENDATIONS OR ACTIONS THAT WE BRING TO THE BOARD THROUGH A DIVERSITY EQUITY AND INCLUSION LENS. NEXT SLIDE. THANK YOU FOR, UH, DURING MY LONG PRESENTATION AT THE END OF A LONG BOARD MEETING, AND I'LL BE HAPPY TO ANSWER ANY QUESTIONS. OKAY. ALL RIGHT. MAY I, DONNA, THANK YOU A K. MR. TREVELYAN GO AHEAD PLEASE. OKAY. UM, TWO THINGS, UM, NUMBER ONE, AS WE GO FORWARD, I THINK ONE THING THE COMMUNITY IS GOING TO BE LOOKING AT AS WE TALK ABOUT INVESTING IN THE ENTIRE SYSTEM THERE, PEOPLE ARE GOING TO ASK THE QUESTION, HOW IS THE SYSTEM INVESTING IN THE COMMUNITY? UH, YOU KNOW, AS I DO THAT, UM, WHEN, WHEN THE, WHEN THE ORIGINAL DISPARITY STUDY WAS UNDERTAKEN BY THE CITY OF AUSTIN AND THE CITY WORKED TOGETHER, THE COUNTY A LITTLE BIT, ALL OF THE PUBLIC ENTITIES CAP METRO WAS A LEADER IN THAT, IN INVOLVEMENT AND IN THAT ENGAGEMENT, UM, UH, AND I WANT TO SAY THIS CONSTRUCTIVELY, THIS CITY NEEDS CAP METRO TO BE THE LEADER THAT IT WAS WHEN THE, WHEN THE DISCUSSION ABOUT, UH, MBES DBES SBS WAS BROADENED TO THE CITY. UM, I THINK THAT WE HAVE AN OPPORTUNITY TO DEMONSTRATE TO THE COMMUNITY THAT, THAT WE UNDERSTAND HOW TO, UH, WORK WITH RECRUIT, ENGAGE BUSINESSES THAT CAN WORK IN THE COMMODITY CODES THAT WE NEED THEM, AND THAT WE WILL BE JOINED AT THE HIP. UH, THIS IS AN AREA OF EXPERTISE FOR ME. UH, I WILL VOLUNTEER, I WON'T JUST ASK HIM AND FAST OUR VOLUNTEER AND WORK, BUT THIS IS ABSOLUTELY CRITICAL AS WE MOVE FORWARD, UH, INTO, INTO A NEW NORMAL AND A NEW PARADIGM THAT WE ARE TRULY WORKING TOGETHER TO BUILD OPPORTUNITY FOR PEOPLE WHO LIVE IN THE CITY TO WORK WITH GAVIN METRO. SO I WILL PLEDGE TO YOU THAT I WILL WORK HARD WITH YOU, BUT I'M LOOKING FOR THE OUTCOMES THAT COME FROM A PROJECT PLAN THAT UNDERSTANDS WHERE BUSINESS IS IN THIS CITY. OF COURSE, I REALLY DO APPRECIATE THAT. WE WILL TAKE ADVANTAGE OF YOUR EXPERTISE AND YOUR SUPPORT. THANK YOU. OTHER QUESTIONS? REMEMBER STRATTON? UH, YES, I, I JUST, UH, DONNA FIRST, UH, AGAIN, THANK YOU FOR THE PRESENTATION AND KEEPING US UPDATED ON WHAT'S GOING ON HERE. UM, QUESTION, I THOUGHT I WAS THINKING, I WOULD THINK THIS IS RATHER TIMELY GIVEN THE CIRCUMSTANCES, UM, UH, MAYOR MENTIONED THIS LAST WEEK, MAYOR ADLER DID, UM, HAVE, AS YOU'VE BEEN WORKING ON THIS AND YOUR TEAM'S BEEN WORKING ON THIS, HAVE YOU HAD ANY INTERACTION OR, OR, OR CROSS THE BALL WITH THE, UM, WITH, WITH THE MAYOR AND INTERACTED WITH, OR SEEING THE REPORT FROM HIS INSTITUTIONAL RACISM AND SYSTEMIC INEQUITIES TASKFORCE REPORT? I KNOW THAT THEY HAD MANY DIFFERENT WORKING GROUPS. ONE OF WHICH I BELIEVE WAS TRANSPORTATION. WE HAVE, AND WE'VE ALSO MADE CONTACT WITH THE CITY'S EQUITY OFFICE TO BEGIN DISCUSSIONS WITH THEM ABOUT HOW WE MIGHT, UM, AS WE DEVELOP OUR PROGRAM, HOW WE MIGHT USE THE CITY'S, UM, EQUITY TOOL AS, AS PART OF OUR GAP ASSESSMENT. OKAY. I JUST, A REASON I BRING THAT UP IS TWOFOLD. ONE. I DON'T WANT US TO REINVENT THE WHEEL ON THIS. I THINK IF WE CAN LEVERAGE THE, UM, THE EXPERTISE AND RESOURCES OF THOSE WHO HAVE COME BEFORE US, WHO ARE, [02:20:01] WHO HAVE ALSO PUT A LOT OF SWEAT EQUITY INTO PUTTING TOGETHER SOME, SOME GREAT IDEAS, UM, THAT HAVE ALREADY PUT SOME TOGETHER, SOME AMAZING COMMUNITY SUPPORT INTO, UH, IDENTIFYING, UH, SOME CONCERNS AND SOME PROBLEMS AND PUTTING TOGETHER SOME ACTUAL, UH, POTENTIALLY ACTION, REALLY ACTIONABLE IDEAS ON ADDRESSING ISSUES OF SYSTEMIC INEQUITIES AND EQUITY, UH, WITHIN OUR COMMUNITY THAT SOME, SOME LONG, LONG TERM, UH, PROBLEMS WITHIN OUR COMMUNITY. UM, THAT WOULD BE GREAT IF I FIGURE IF I FEEL THAT IF A CAP METRO COULD PARTNER ALONG WITH THAT, SO THAT WE'RE NOT JUST REINVENTING THE WHEEL. UM, AND ALSO I THINK THAT THERE ARE SOME, THERE'S SOME GREAT, UM, UH, THOUGHT LEADERS THAT, THAT, AND, AND COMMUNITY ACTIVISTS THAT WERE INVOLVED IN THAT, UM, AS WELL. UH, I ALSO JUST WANT TO COMMEND YOU, UH, AS, AS WELL AND MENTIONING THIS, THAT, UH, AS PART OF THIS PROJECT AND PROCESS, YOU'RE MENTIONING THE INVOLVEMENT OF THE ACCESS ADVISORY COMMITTEE. UM, SOMETIMES I FEEL THAT WHAT CAN GET LOST IN OUR DISCUSSION OF EQUITY IS NOT JUST ISSUES OF, OF COLOR, UH, OR, UM, UH, OF, OF, OF RACE, BUT ALSO IS ISSUES OF DISABILITY. AND, UH, I'M, I'M VERY PLEASED TO SEE THAT THAT CAP METRO IS LOOKING TO MAKE AN INVESTMENT IN THAT AS WELL. AND I THINK THAT OUR SYSTEM ALSO, UH, HAS IN THE PAST BEEN MAKING, TRYING TO MAKE AN EFFORT INVOLVED IN THAT AS WELL, WITH THINGS THAT WE'VE DONE TO TRY TO HELP INDIVIDUALS, UH, WHETHER IT'S USING METRO ACCESS, OR I KNOW WE'VE, WE'VE GOT A PROGRAM THAT HAS PARTNERED UP WITH INDIVIDUALS WITH DISABILITIES TO HELP THEM LEARN HOW TO UTILIZE OUR SYSTEM AS WELL. UM, SO I THINK THIS IS, THIS IS A GREAT, GREAT START. I LOOK FORWARD TO WONDERFUL THINGS COMING FROM IT, AND IF THERE'S ANYTHING THAT WE, AS BOARD MEMBERS CAN HELP TO, TO CONTINUE TO ADVANCE THE BALL DOWN THE FIELD. AND IF THERE, AGAIN, THERE ARE ANY NAMES THAT, THAT YOU ALL WOULD LIKE FROM US TO HELP AS YOU'RE WANTING TO CREATE THIS, THIS ADVISORY COMMITTEE. UM, PLEASE, PLEASE LET US KNOW IF THERE'S SOME WAY THAT WE CAN, UH, ADVISE YOU ON THAT AND THEN JUST KEEP UP THE GOOD WORK AND THANK YOU FOR THE, FOR THE UPDATE HERE TODAY. APPRECIATE IT. ANY OTHER QUESTIONS? VERY GOOD. THANK YOU AGAIN, DONNA. THANKS FOR, UH, UH, CONTINUING TO, AS A MEMBER STRATEGY SAID, MOVE THE BALL DOWN THE FIELD HERE. LOTS OF WORK TO BE DONE. THANK YOU. THANK [Items VIII & XI: VIII. Reports 1. President’s Report XI. Adjournment] YOU. UH, FINALLY LAST BUT NOT LEAST THE NEWLY SHORN PRESIDENT CLARK. THANK YOU, KAREN. THANK YOU BOARD. I'LL MAKE IT PRETTY FAST. UM, THANK YOU FOR ALL YOUR TIME. AND IT'S ANOTHER LONG MEETING WITH A LOT OF COMPETING INTERESTS WITH EVERYONE. UH, AS ALWAYS, I JUST WANT TO THANK THE STAFF, BOTH THE STAFF THAT WAS PRESENT PRESENTING MATERIALS HERE TODAY ARE INVOLVED IN, UH, KIND OF THOSE PROGRAMS OR THE DIFFERENT PROJECTS OR INITIATIVES THAT GOT TO THE BOARD TODAY. AS YOU ALL KNOW, THE, THE VOLUME OF WORK THAT STAFF HAS BEEN DOING THE LAST, UH, FEW MONTHS, QUITE FRANKLY, LAST FEW YEARS HAS BEEN JUST AMAZING. AND I'M JUST REALLY PROUD OF THEM AND GRATEFUL FOR SUCH A GOOD TEAM THAT WE HAVE. AND, UM, AND I APPRECIATE YOU, UH, PA PA UH, APPROVING A LOT OF EFFORT THAT THEY PUT FORTH TODAY. AND ALSO OF COURSE ALWAYS WANT TO THANK OUR FRONT LINE STAFF. UM, THE MEN AND WOMEN OUT THERE THAT ARE DOING A GREAT JOB MOVING OUR COMMUNITY TOO. SO STILL A VERY CHALLENGING TIME. AND THEY'RE DOING WITH GRACE AND PROFESSIONALISM AND SAFETY AS A CORE VALUE AND SERVING THE COMMUNITY THAT NEEDS IT THE MOST. SO, UH, KUDOS TO THEM. UM, I WAS GOING TO TAKE A MINUTE TO REVIEW THE NEXT STEPS OF THE PROJECT CONNECT. UH, BUT I THINK THE BIG ONE TO HIGHLIGHT IS NEXT MONDAY, WE HAVE A JOINT WORK SESSION AND WE'LL BE TALKING THERE ABOUT, UH, THE FRAMEWORK FOR, UH, AUSTIN TRANSIT PARTNERSHIP, THE LGC BETWEEN THE BOARD AND CITY, AS WELL AS STAFF MAKING A RECOMMENDATION, A FINAL RECOMMENDATION ON AN INVESTMENT PACKAGE, UH, FOR THE BOARD AND THE COUNCIL TO AGREE UPON, UM, IDEALLY TO MOVE, TO MOVE A PROGRAM FORWARD CAP METRO THROUGH ITS CAPITAL AND LONG RANGE FINANCIAL PLAN AND THE CITY THROUGH A POTENTIAL TRENDS OF REFERENDUM. SO, UH, VERY EXCITING TIMES THAT'D BE NEXT WEEK AND THEN WORK TOWARDS AUGUST 7TH OF FINALIZING, UH, AWESOME TRENDS AND PARTNERSHIP, UH, PARTNER FORMALIZING THAT PARTNERSHIP AND, UH, KIND OF OUR VERSION OF THE CONTRACT WHERE THE VOTERS AND THE CITY'S CONTRACT WITH THE BONERS TO, TO MOVE THE PROGRAM TO AN ACTUAL REFERENDUM. SO A LOT, LOTS TO WORK TO DO VERY LITTLE TIME LEFT. UM, AND I KNOW A LOT OF YOU ARE INVOLVED, UH, UH, IN SPENDING A LOT OF TIME IN THAT. SO THANK YOU. LAST THING I'LL MENTION WE HAVE, UH, AN INTERN IN THE GOVERNMENT RELATIONS DEPARTMENT, JORDAN MICKEY, AND SHE'S GREAT. SHE, [02:25:01] SHE, UH, CAME OUT OF UT. AND SO FOR JEFF, THAT'S A, THAT'S A, AN ERIC AND WAIT, SORRY, WE NOW, HEY, NOW THAT A VICE CHAIR GUARDS IS OFF, WE CAN HAVE A WHOLE HOOKUP PARTY HERE, UH, BUT YOU ALWAYS HAVE MORE VOTES. UH, SO, UH, BUT JORDAN CAME FROM A, UH, TO US FROM UT AND SHE, SHE APPLIED FOR AND WON APTA. SO THE AMERICAN PUBLIC TRANSPORTATION ASSOCIATION HAS A, UH, A SCHOLARSHIP FUND FOR EDUCATIONAL EXPENSES AND SHE WON, WHAT'S CALLED THE BUSINESS MEMBER BOARD OF GOVERNORS WALK AND MEMORIAL SCHOLARSHIP. AND THAT'S ACTUALLY CONNECTED TO ALAN WALK-IN, WHO WAS THE FIRST CEO HERE AT CAP METRO BACK IN LIKE 1985. SO THE 35TH ANNIVERSARY, ALL KINDS OF, KIND OF FULL CIRCLE, BUT SHE, UH, SHE WON THIS AND THEY WILL COVER HER EDUCATIONAL EXPENSES. I THINK IT'S ACTUALLY UP TO $11,000. AND SO SHE'S A GRAD STUDENT THAT UT SCHOOL OF ARCHITECTURE AND COMMUNITY REGIONAL PLANNING. AND, UH, SHE'S BEEN DOING A GREAT JOB FOR US ALL HERE. HOPEFULLY SHE'S ACTUALLY EVEN WATCHING THIS CAUSE SHE GETS TO TRACK ON ALL THE OTHER GOVERNMENT UNITS IN THE AREA AND WHAT'S GOING ON TO MAKE SURE OUR WHOLE GR TEAM IS CONNECTED. SO I JUST THOUGHT IT'D BE GREAT TO END AND OUR REALLY GOOD MEETING ON KNOWING THAT ONE OF OUR CAP METRO INTERNS HAS RECEIVED A NATIONAL SCHOLARSHIP BASED ON ALL THE WORK SHE'S DOING HERE AND TO CONTINUE, UH, UH, HER, HER, UH, EDUCATION TRAINING. SO WITH THAT, UH, CHAIR AND BOARD, UH, THAT'S ALL WE HAVE. AND, UH, AGAIN, THANK YOU FOR ALL THE TIME. YOU'RE COMMITTING TO CAP METRO. IF I COULD SAY ONE THING, UM, RANDY, BECAUSE A LOT OF KIDS FIND THEIR WAY TO PUBLIC SERVICE AND FIND THEIR WAY TO MANAGEMENT BY WORKING AS INTERNS. AND I WAS AN INTERN AND MY FIRST JOB CRE IT CREATES TREMENDOUS OPPORTUNITY TO BE AROUND A GREAT GROUP OF PROFESSIONALS. AND WHEN, WHEN YOU CAN FIND DOLLARS ON THE OTHER SIDE OF THE BED, THAT'S REALLY IMPORTANT. I'D REALLY LOVE FOR US TO FOCUS ON OUR YOUNG STUDENTS WHO WANT TO BE TRANSPORTATION PROFESSIONALS, WORKING WITH YOU AND FIGURING OUT, UH, WHAT TRANSPORTATION REALLY IS. THANK YOU. GOOD COMMENT. SO WE'VE HAD INTERNS WE'VE ACTUALLY EXPANDED OUR INTERN PROGRAM AND OUR REAL GOAL WOULD BE, UH, MOVING THROUGH AND PROJECT CONNECT. THE OPPORTUNITIES FOR INTERNSHIPS COULD REALLY ACCELERATE BECAUSE THE VARIETY OF SKILL SETS AND PROFESSIONAL EXPERTISE NEEDED, UM, IN DIFFERENT TRADES IS PRETTY AMAZING. SO, UH, THAT, THAT IS A BIG COMPONENT WE'D LIKE TO, AND IT BUILDS THE WORKFORCE OF THE FUTURE, OBVIOUSLY SOME GREAT COMMENT. EXCELLENT. EXCELLENT. THANK YOU, PRESIDENT CLARK, UH, KUDOS TO HER, AND IT'S ALSO A REFLECTION. I THINK, OF THE APTIS VIEW OF THE WORK THAT'S GOING ON HERE AT CAP METRO. SO APPRECIATE THAT RECOGNITION TO HER AND, UH, AND INDIRECTLY TO US. THANKS AGAIN, FINALLY TO STAFF FOR WHAT YOU'RE DOING EVERY DAY TO, UH, MOVE FOLKS AND, UH, TO DO IT SAFELY, THANKS TO LEADERSHIP. CAUSE I KNOW YOU ALL HAVE BEEN, UM, WORKING AROUND THE CLOCK AS WE ENTER THE HOME STRETCH OF GETTING THIS PACKAGE AFTER YEARS AND YEARS, THREE AWAY FROM KNOWING NOW WHAT WILL BE ON THE BALLOT IN NOVEMBER. AND I KNOW THAT AN AWFUL LOT OF WORK HAS BEEN DONE AND THE PACE IS JUST GETTING MORE AND MORE INTENSE HERE AT THE FINAL HOURS TO ALL OF MY COLLEAGUES ON THE BOARD. UH, THANKS FOR THE LONG MEETING TODAY, BUT THE NEXT THREE WEEKS WE REALLY, UH, ARE GOING TO EARN OUR SUBSTANTIAL PAY, UM, AND, UH, HAVE A LOT OF GOOD WORK TODAY, UH, TO, UH, UH, GET THIS PROJECT, UH, UH, POLISHED UP AND, UH, PUT IN FRONT OF THE PUBLIC. SO LET'S, UH, LET'S, UH, TAKE A PERSONAL LOAN TO, UH, DO A GOOD JOB OVER THESE NEXT, UH, THREE, THREE WEEKS THAT WE HAVE AND REALLY GET THE RIGHT SET OF DELIVERABLES, UH, ON THE BALLOT. AND, UH, FINALLY, UH, EVERYBODY LET'S BE HEALTHY AND STAY SAFE OUT THERE WHERE YOU'RE OR YOUR DARN MASK. IT MATTERS. SO THANKS EVERYBODY. AND, UH, UNLESS THERE'S ANYTHING ELSE. SO WE'LL STAND TO CHURN AT 3:12 PM. THANK YOU ALL. * This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.