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I WOULD LIKE TO OPEN THE MEETING
[CALL TO ORDER]
OF THE CITY OF AUSTIN PUBLIC SAFETY COMMISSION TODAY, MONDAY, NOVEMBER 2ND, 2020.UM, FIRST I'D LIKE TO THANK COMMISSIONER LANE, UH, FOR MAKING ME AWARE OF THE UPCOMING TRANSGENDER DAY OF REMEMBRANCE, WHICH COMES UP ON NOVEMBER 20TH.
UM, I'D LIKE TO TAKE A MOMENT TO QUOTE FROM THE FOUNDER OF TD O R GWENDOLYN AND SMITH, A TRANSGENDER DAY OF REMEMBRANCE, SIX TO HIGHLIGHT THE LOSSES WE FACE DUE TO ANTI TRANSGENDER BIGOTRY AND VIOLENCE.
I AM NO STRANGER TO THE NEED FOR THE FIGHT FOR OUR RIGHTS.
AND THE RIGHT TO SIMPLY EXIST IS FIRST AND FOREMOST, WITH SO MANY SEEKING TO ERASE TRANSGENDER PEOPLE SOMETIMES IN THE MOST BRUTAL WAYS POSSIBLE IS VITALLY IMPORTANT THAT THOSE WE LOSE ARE REMEMBERED AND THAT WE CONTINUE TO FIGHT FOR JUSTICE.
I WANTED TO QUOTE THE HUMAN RIGHTS CAMPAIGN AS WELL.
UH, 2020 HAS SEEN AT LEAST 33 TRANSGENDER OR GENDER NON-CONFORMING PEOPLE FATALLY SHOT OR KILLED BY OTHER VIOLENT MEANS THE MAJORITY OF WHICH WERE BLACK AND LATIN X TRANSGENDER WOMEN.
I'D ALSO LIKE TO REMIND US THAT THE STATE OF TEXAS DOES NOT CURRENTLY PROTECT TRANSGENDER TEXANS UNDER THE CURRENT HATE CRIMES PROTECTION.
SO THANK YOU COMMISSIONER LANE, AND HOPEFULLY WE WILL HAVE AN AGENDA ITEM ON THAT SOON ABOUT TRANSGENDER DAY OF REMEMBRANCE AND ABOUT, UH, ANTI-TRANS GENDER VIOLENCE.
UM, SECONDLY, I'D LIKE TO REMIND EVERYONE THAT TOMORROW IS ELECTION DAY.
IF YOU HAVEN'T VOTED YET, PLEASE MAKE A PLAN TO GET TO THE POLLS BEFORE SEVEN O'CLOCK TO HAVE YOUR VOICE BE HEARD.
ALL RIGHT, LET US KICK OFF THE AGENDA TO LET'S SEE, MS. JACKSON, DO WE HAVE ANYONE FOR PUBLIC COMMENT? NO, THERE ARE NO CITIZENS SUNG UP FOR PUBLIC COMMUNICATION TODAY.
WE WILL CONTINUE WITH THE APPROVAL
[1. APPROVAL OF MINUTES]
OF MINUTES FROM THE OCTOBER 5TH, 2020 MEETING.I WILL GIVE YOU GUYS A MINUTE TO REVIEW
UM, I JUST WANTED TO SAY THAT I LOVE THAT OUR QUESTIONS ARE BEING ANSWERED IN A MINUTE, SO I REALLY APPRECIATE IT.
UM, MS. JACKSON OR CARRIE, YOU HAVE STARTED DOING THAT.
AND I'LL MOVE TO ADOPT IF YOU NEED A MOTION.
UM, WE HAVE, WE HAVE FORUM WITH DANIELLE AND NOT ON VIDEO.
UM, SO NO EDITS OR CORRECTIONS.
I WILL DEEM THE MINUTES TO BE APPROVED.
[2.a. Proposed Decommissioning and Reusing Land at Austin Police Department Headquarters (sponsors: Commissioner Gonzales and Webber) 3:25pm-3:55pm Speakers: - Connor Kenny, Past Chair Planning Commission - Pete Valdez, Director of Downtown Austin Community Court]
IS OLD BUSINESS AND WE HAVE, UH, CONNOR KENNY, UM, ONLINE TO CONTINUE THE CONVERSATION ABOUT THE PROPOSED DECOMMISSIONING AND REUSING OF LADDER ON APD.UM, AND I BELIEVE, UH, PETE VALDEZ, DIRECTOR OF THE DOWNTOWN AUSTIN COMMISSION IS ALSO HERE.
SO, UM, MR. KENNEY, I WILL LET YOU TAKE IT AWAY.
UM, I WANT TO LARGELY GET OUT OF THE WAY AND LET MR. VALDEZ SPEAK TO THE DOWNTOWN COMMISSIONER'S COURT COMMUNITY.
UM, AM I THE ONLY ONE THAT MADE A LARGE ECHO? NO.
UH, MAYBE IF EVERYBODY DOES THAT, OKAY, IT'S GONE NOW.
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AND PETE HAS FIGURED OUT HOW TO MAKE HIS, UH, UH, UH, CAMERA WORK.UH, I DID NOT THINK THAT THAT WAS GOING TO WORK WITH MINE, SO I'M GOING TO REMAIN FACELESS HERE, BUT, UM, ANY CASE, UH, IN THE CONVERSATIONS THAT WE'VE HAD SO FAR IN SOME OF THE OUTREACH THAT I'VE DONE AS WELL, UM, IT IS CLEAR AND AS WELL AS FROM THE INPUT THAT WE'VE HAD FROM THE COMMISSIONERS, IT'S CLEAR THAT HOMELESSNESS IS A HUGE PART OF THE PUBLIC SAFETY PUZZLE FOR DOWNTOWN, AS WELL AS THE CITY AS A WHOLE.
AND, UH, IT IS CLEAR THAT WHATEVER TO ME, WHAT IS EMERGING AS QUEER IS, IS THAT, UM, THE PLANS FOR THIS SITE THEN HAVE TO BE INTEGRATED INTO THE PLANS THAT THE CITY HAS OR, UM, UH, HOMELESSNESS IN DOWNTOWN AND THE CITY AS A WHOLE.
UH, WE CURRENTLY DON'T HAVE A HOMELESS STRATEGY OFFICER, UM, AS WELL AS, UH, SOME OF THE CONVENTION CENTER, YOU KNOW, DOWNTOWN PUZZLE THAT, UH, THE MAYOR ADLER SPEAKS ABOUT IS, IS, UH, SOMEWHAT OF AN OPEN QUESTION RIGHT NOW.
SO I DON'T KNOW THAT THERE ARE NECESSARILY ANSWERS TO THESE QUESTIONS AT THIS POINT, BUT I THINK THIS IS THE EXACT RIGHT TIME TO BE ASKING THEM AND EXPLORING THEM, UH, SO THAT AS, UH, SOME OF THE, UH, CONVENTION CENTER POSSIBLE, UH, A PUBLIC IMPROVEMENT DISTRICT COMES ONLINE WITH POSSIBLE FUNDING THERE, AS WE FIGURE OUT WHAT'S HAPPENING WITH THE ARCH, UH, THESE, UH, IT IS REALLY IMPORTANT THAT WE ARE HAVING THESE CONVERSATIONS THAT I'M REALLY SO THANKFUL THAT, UH, THAT YOU GUYS HAVE DECIDED TO INITIATE THIS CONVERSATION AND HAVE IT.
UM, SO, UH, I WANTED TO HEAR, UM, FROM, AND, AND I THINK, UH, AT LEAST ONE COMMISSIONER WANTED TO HEAR FROM A DOWNTOWN COMMUNITY COURT HERE ABOUT, UH, WHAT THEY'RE DOING AND THEIR SPACE NEEDS.
UH, IT'S ALSO BECOME CLEAR TO ME THAT EVEN WITHOUT CHANGING THE PARADIGMS OF WHAT WE'RE THINKING ABOUT, EVEN JUST THINKING IN TERMS OF WHAT WE AS A COMMUNITY ARE TRYING TO DO RIGHT NOW, WE DON'T HAVE ENOUGH SPACE DOWNTOWN, RIGHT? THAT'S BEFORE WE START EVEN THINKING ABOUT ECONOMIC EMPOWERMENT, YOU KNOW, CULTURAL BRIDGES, UH, REALLY THINKING CREATIVE AND LONGTERM AND HOLISTIC, JUST THINKING REALLY IN, IN KIND OF STRICTLY PUBLIC SAFETY TERMS, UH, WE DO NOT HAVE ENOUGH SPACE, AND THAT IS A, UH, POTENTIALLY MULTI-SITE PUZZLE THAT THE REAL ESTATE OFFICE HAS TO HELP US, UH, SOLVE AND THAT THE CITY COUNCIL HAS TO OFFER DIRECTION ON FALLING.
AND I WAS REALLY STRUCK IN MY CONVERSATIONS WITH MR. VALDEZ ABOUT, UH, ABOUT THEIR SPACE NEEDS AND WHAT THEY NEED JUST TO DO THE JOB THAT THEY'VE BEEN ASSIGNED TO DO WELL.
UM, AS WELL AS, UH, STARTING TO THINK A LITTLE BIT MORE EXPANSIVELY.
SO, UM, WITH THAT, UH, MR. VALDEZ, IF YOU WANT TO INTRODUCE YOURSELF AND TALK TO US, UH, ABOUT THE DOWNTOWN, UH, COMMUNITY COURT AND, UM, UH, WHEN I MAKE SURE THAT WE LEAVE PLENTY OF TIME FOR DISCUSSION WITH THE COMMISSIONERS IS PETER BOTH THERE CAN Y'ALL HEAR ME.
MY NAME IS PETER VALDEZ AND I'M THE DIRECTOR OF THE DOWNTOWN AUSTIN COMMUNITY COURT.
UM, I'D LIKE TO THANK YOU ALL FOR THE OPPORTUNITY TO SPEAK BEFORE YOU ABOUT OUR PROGRAM AND, UM, WHAT WE ARE DOING CURRENTLY AROUND THE ISSUE OF HOMELESSNESS.
UM, SO ALTHOUGH WE ARE A COURT OF LAW, UM, WE HAVE A JUDGE THAT'S THAT PRESIDES OVER OUR COURT.
HIS NAME IS MICHAEL COFFEE, UM, AND WE HAVE CLERKS AND A PROSECUTOR.
UM, ALL, ALL OF THE THINGS NECESSARY FOR A COURT OF LAW.
OUR PRIMARY FUNCTION IS REALLY AS A SOCIAL SERVICE PROVIDER.
UM, WE HAVE A CASE MANAGEMENT UNIT MADE UP OF, UH, 21 INDIVIDUALS THAT HAVE CASE LOADS, UM, THAT SERVE INDIVIDUALS OF ALL OF THEM HOMELESS, ALL OF THEM EXPERIENCING HOMELESSNESS, UM, AND, UH, OFTENTIMES ALSO EXPERIENCING TRY OCCURRING DISORDERS SUCH AS MENTAL HEALTH, SUBSTANCE USE PHYSICAL HEALTH ISSUES ALL AT THE SAME TIME.
UM, BUT WE, I ALSO ENCOUNTER A GREAT NUMBER OF INDIVIDUALS WITH TRAUMATIC TRAUMATIC BRAIN INJURIES AND, UM, INTELLECTUAL DEVELOPMENTAL DISABILITIES ON TOP OF AGAIN, BEING, UM, EXPERIENCING HOMELESSNESS.
LASTLY, MANY OF THE INDIVIDUALS THAT WE ENCOUNTER, UH, BECAUSE WE ARE OFTENTIMES, UH, A PROGRAM OF LAST RESORT.
AND WHAT I MEAN BY THAT IS OFTENTIMES THESE INDIVIDUALS HAVE WORKED WITH OTHER SOCIAL SERVICE PROVIDERS AND HAVE BEEN UNSUCCESSFUL OR HAVE BEEN BANNED FROM THEIR PROGRAMS BECAUSE OF THEIR BEHAVIOR OR VIOLATION OF POLICY.
UM, SO WE'RE OFTENTIMES THE, THE PROVIDER OF GLASSES RESORT.
UM, AND SO THESE INDIVIDUALS ALSO HAVE, UH, CRIMINAL HISTORIES, UM, THAT GO BEYOND THE CLASS
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C MISDEMEANORS THAT WE PROCESS IN OUR COURT.AND I SHOULD HAVE SAID, UM, THAT INITIALLY WE ARE, UM, OUR JURISDICTION IS, IS, UM, DOWNTOWN DOWN A SMALL PART OF EAST AUSTIN AND, UH, UTS WEST CAMPUS.
UM, AND WE ADJUDICATE CLASS C MISDEMEANORS, UM, THAT ARE ASSOCIATED WITH CRIMINAL OFFENSES.
SO, UM, HOW WE'RE DIFFERENT FROM THE MUNICIPAL COURT IS THAT THE MUNICIPAL COURT, UM, ALSO PROCESSES THOSE, THOSE CHARGES.
BUT THE MAJORITY OF THE WORK THAT THEY DO IS AROUND, UH, TRAFFIC OFFENSES.
UM, SO THAT BEING SAID WHEN THE COURT WAS ESTABLISHED IN 1999, UM, THERE WERE 15 EMPLOYEES THAT, UM, THAT, THAT MANAGED THE COURT OPERATIONS.
THESE MANAGERS, I WAS ONE OF THOSE TWO CASE MANAGERS AND, UM, UM, AND OUR PROGRAM FOR CASE MANAGEMENT WASN'T INTENSIVE THE WAY IT IS TODAY.
UM, I MENTIONED BEFORE THAT WE HAVE NOW 21 INDIVIDUALS THAT MAKE UP OUR CASE MANAGEMENT UNIT.
UH, THESE ARE ALL CLINICALLY TRAINED, UH, MASTER'S LEVEL, SOCIAL WORKERS AND COUNSELORS WHO, UM, WHO WORK INTENSIVELY WITH THE POPULATION THAT I DESCRIBED BEFORE.
UM, AND WHAT I MEAN BY INTENSIVELY IS, UM, WE, WE TAKE THEM FROM BEING HOMELESS ALL THE WAY TO GETTING THEM INTO HOUSING, UM, AND PROVIDE EVERYTHING, UH, WITHIN THE SERVICE CONTINUUM NECESSARY TO HELP THEM BE SUCCESSFUL.
UH, LUCKILY WE HAVE A LOT OF SUPPORT FROM THE CITY MANAGER AND CITY COUNCIL.
SO WE ARE ABLE TO FUND A LOT OF THOSE SOCIAL SERVICE SUPPORTS NECESSARY TO HELP THOSE PEOPLE BE SUCCESSFUL.
AND, UM, AS OF, UH, LAST FISCAL YEAR, UM, WE'LL YEAH, THEY'RE NOW FUNDING, I BELIEVE 59 PERMANENT SUPPORTIVE HOUSING UNITS OURSELVES.
SO WE'RE ABLE TO GET THESE INDIVIDUALS DIRECTLY INTO HOUSING AND THEY DON'T HAVE TO NAVIGATE THE VERY DIFFICULT, UH, SOCIAL SERVICE SYSTEM.
AND, UM, THAT CURRENTLY EXISTS, UM, IN 20, IN 2016, UH, WE BECAME PART OF THE HOMELESS OUTREACH STREET TEAM.
WE HAVE ONE FULL-TIME CASE MANAGER ASSIGNED TO THAT TEAM AND WHAT THAT TEAM DOES, UM, IS THAT THEY CONDUCT OUTREACH, UH, THROUGHOUT MOST IN THE DOWNTOWN AREA, BUT THEY ARE ALSO CALLED OUT TO OTHER PARTS OF THE CITY.
UM, AND THE BENEFIT OF HAVING A COMMUNITY COURT, UH, CASE MANAGER ON THAT TEAM IS THAT THEY REFER THE PATIENT, THE VISUALS THEY'RE ENGAGING DIRECTLY TO US IN HOUSE TO BEGIN WORKING WITH THEM ON THE INTENSIVE CASE MANAGEMENT, UM, SERVICES THAT THAT PERSON IS NEEDING.
UM, SINCE WE BECAME PART OF THE HOST TEAM, OUR APPROACH IN TERMS OF PRIORITIZING INDIVIDUALS FOR OUR CASE MANAGEMENT PROGRAM CHANGED SIGNIFICANTLY PRIOR TO OUR INVOLVEMENT WITH HOSTS, THE WAY THAT SOMEBODY, UH, WA WAS ELIGIBLE FOR CASE MANAGEMENT SERVICES WAS IF THEY CAME THROUGH OUR, UH, COURT.
UM, SO IF THEY GOT A, UH, CITATION OR IF THEY GOT ARRESTED, UM, AND THEY WERE ADJUDICATED, THE JUDGE WOULD ASSIGN THEM TO A CASE MANAGER SINCE OUR INVOLVEMENT WITH HOSTS.
AGAIN, UM, WE NOW HAVE TAKE A MORE PROACTIVE APPROACH IN ENGAGING HIGH-RISK INDIVIDUALS IN THE COMMUNITY.
UM, SO AT THIS POINT WE ARE TAKING ANY, UM, HIGH-RISK VULNERABLE INDIVIDUAL EXPERIENCES, HOMELESSNESS, UM, INTO CASE MANAGEMENT, IF A HOST IDENTIFIES THEM AS SUCH.
SO, UM, THEY'RE, THEY DON'T REQUIRED.
IT IS NOT REQUIRED FOR THEM TO HAVE A K EIGHT LEGAL CASE OR A CRIMINAL CASE WHERE THERE ARE COURTS FOR THEM TO NOW GET SERVICES WITH OUR CASE MANAGEMENT.
BECAUSE OF THAT, FORTUNATELY, WE ARE CURRENTLY MAINTAINING A WAITLIST FOR CASE MANAGEMENT OF OVER 200 PEOPLE.
SO, UM, THE, THE LAST THING I WANT TO SAY ABOUT CASE MANAGEMENT IS SIX OF THE 21 INDIVIDUALS THAT I MENTIONED BEFORE THAT MAKE UP THE CASE MANAGEMENT UNIT ARE, ARE ALSO, UH, ARE NEW TO OUR CASE MANAGEMENT UNION.
AND THEY'RE GOING TO BE ASSIGNED TO THE PROTECTIVE
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LODGES THAT THE CITY IS CURRENTLY FUNDING, UH, FOR INDIVIDUALS EXPERIENCING HOMELESSNESS TO PROTECT THEM FROM THE COVID-19 VIRUS.SO, UM, WHEN WE HIRE THESE PEOPLE, WE'VE ALREADY HIRED THREE OF THE SIX.
UM, THEY WILL BE ASSIGNED TO EACH OF THE PROTECTIVE LODGES TO WORK DIRECTLY WITH THE PEOP WITH THE INDIVIDUALS EXPERIENCING HOMELESSNESS THAT ARE IN THOSE ROOMS AT THESE HOTELS AND MOTELS, UM, TO START WORKING ON A HOUSING PLAN, UH, FOR THOSE INDIVIDUALS.
SO THE APPROACH IS GOING TO BE EXACTLY WHAT WE DO IN INTENSIVE CASE MANAGEMENT.
THE ONLY DIFFERENCES THEY'RE GOING TO BE ASSIGNED TO THOSE SITES TO WORK DIRECTLY WITH THOSE INDIVIDUALS.
AND THEN LASTLY, UH, THROUGHOUT THE COVID 19 EVENT, WE HAVE BEEN PROVIDING WALK-IN SERVICES TO INDIVIDUALS EXPERIENCING HOMELESSNESS, UH, AND WE PROVIDE BASIC NEEDS, FOOD, HYGIENE, PRODUCTS, UH, MASKS FOR INDIVIDUALS TO WEAR, UM, ACCESS TO OUR RESTROOMS, WATER, UM, ANYTHING THAT HELPS THEM STAY, UH, HEALTHY AND, UM, GIVES THEM ACCESS TO THOSE IMMEDIATE NEEDS THAT THEY REQUIRE.
UM, IN TERMS, BECAUSE OF OUR FACILITY, WE ARE CURRENTLY HOUSED AT SEVEN 19 EAST SIXTH STREET.
UH, IT'S A 4,900 SQUARE FOOT FACILITY.
UH, AS I MENTIONED BEFORE, UM, WHEN WE MOVED INTO THAT FACILITY, WE WERE 15 INDIVIDUALS THAT MADE UP THE PROGRAM TODAY.
UM, OUR CASE MANAGEMENT UNIT HAS BEEN THE UNIT THAT IS EXPANDED THE MOST, THEREFORE, UM, THE SPACE THAT WE NEED IS MOSTLY FOR THAT UNIT.
AND, UM, UNFORTUNATELY CURRENTLY, UM, THEY HAVE TO SHARE OFFICES, WHICH IS NOT A GOOD APPROACH FOR INDIVIDUALS WORKING WITH A LOT OF CONFIDENTIAL INFORMATION, HEALTH AND SUBSTANCE USE INFORMATION THAT THESE, THESE CLIENTS SHARE WITH THEM, UM, HAS TO BE PROTECTED.
AND BECAUSE WE SH THEY HAVE TO SHARE OFFICES THAT MAKES IT REALLY DIFFICULT.
UM, THAT BEING SAID, UM, THE REAL ESTATE OFFICES IS CURRENTLY LOOKING FOR A FACILITY FOR US, AND THEY'RE WORKING ON, UM, ELISE THAT WOULD PROVIDE US WITH 30,000 SQUARE FEET.
AND, UM, AND IF YOU HAVE ANY QUESTIONS ABOUT THAT, THAT A FACILITY THAT THEY'RE LOOKING AT, UM, I BELIEVE ALEX GALE, UM, IS AVAILABLE ON THIS, ON THIS, UH, CALL ON THIS MEETING.
IF YOU ALL HAVE QUESTIONS FOR HIM, HE IS THE DIRECTOR OF THE OFFICE FOR REAL ESTATE SERVICES.
UM, AND I BELIEVE THAT COVERS MOSTLY EVERYTHING.
I WOULD BE HAPPY TO TAKE ANY QUESTIONS.
CAN WE, UH, CAN WE HEAR FROM MR. GALE? HELLO? CAN YOU ALL HEAR ME? YES.
UH, ALEX GALE, INTERIM OFFICER FOR THE OFFICE OF REAL ESTATE SERVICES.
UH, THE, THE INTRODUCTION, UH, SO WE ARE PLANNING ON BRINGING THE, UH, LEASE ITEM TO COUNCIL ON THE NOVEMBER 12TH AGENDA.
UH, SO IT IS, IT IS POSTED ON THE CITY WEBSITE AS PART OF THE AGENDA IT'S ITEM 20 RIGHT NOW.
UM, BUT IT IS A LEASE FOR THAT 30,000 SQUARE FEET OF SPACE FOR DOWNTOWN AUSTIN COMMUNITY COURT TO PROVIDE ALL OF THE SERVICES, UM, THAT, UH, AND THE REQUIREMENTS REALLY THAT, THAT DECK HAS SAID THEY NEED OVER THESE YEARS.
UM, IN ADDITION TO THAT, YOU KNOW, I, I KNOW THAT THE SPACE THAT DECK IS CURRENTLY IN IS NOT A GREAT SPACE.
I KNOW THAT THEY'VE BEEN DEALING WITH PEST ISSUES AND WE'RE CURRENTLY ON A MONTH TO MONTH LEASE WITH THAT LAND LORD.
UM, AND HE HAS NOT REALLY BEEN AGREEABLE TO ALLOWING US MAKING ANY REPAIRS TO THAT FACILITY.
AND SO, UM, COUNCIL DID HAVE US AS PART OF RESOLUTION, I THINK IN 2018, GO OUT AND FIND A REPLACEMENT SITE FOR DOWNTOWN ESSENCE COMMUNITY COURT, AS WELL AS A REPLACEMENT SITE FOR MUNICIPAL COURT.
SO WE WE'VE RECENTLY FINISHED THE MUNICIPAL COURT SPACE DOWN, UH, OFF OF BURLESON ROAD DOWN IN SOUTHEAST AUSTIN.
AND THEN AS PART OF THIS, THAT SAME RESOLUTION, UH, THIS IS A LEASE FOR DOWNTOWN AUSTIN COMMUNITY COURT, BECAUSE PART OF THE, UM, TERMS THAT WE'RE WORKING WITH THE LANDLORD, UH, IT
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IS A 10 YEAR LEASE.UM, WE DO HAVE AN OPTION TO PURCHASE THE PROPERTY AT THE END OF THAT 10 YEAR LEASE.
ALTHOUGH THOSE LEASE PAYMENTS DO NOT GO TOWARDS THAT POTENTIAL PURCHASE AT THE END OF THAT 10 YEARS, MR. GAIL, I'M GOING TO CUT YOU OFF JUST A LITTLE BIT, JUST CAUSE WE HAVE WE'RE VERY TIGHT ON TIME AND GET NO, NO, YOU'RE DOING GREAT.
UM, CAN I ASK, UH, THE, UM, THE 10-YEAR LEASE THERE, UH, AND THE 30,000 SQUARE FEET? UM, THIS IS, UH, IN PROXIMITY, THIS IS STILL IN DOWNTOWN.
IT'S STILL WITHIN DECKS, UH, JURISDICTION.
IT'S ACTUALLY ON EAST SECOND STREET, SO IT'S A LITTLE BIT ON THE EAST SIDE, UH, WITHIN THEIR JURISDICTION.
SO THAT'S CLOSE ENOUGH TO WORK WITH OTHER FOLKS.
UH, IF I CAN GO BACK TO MR. VALDEZ FOR A MINUTE AND, AND, UH, ASK YOU, UM, WE HAD TALKED ABOUT, UH, YOUR ABILITY TO, UH, TO CO-LOCATE OR WORK IN CLOSE PARTNERSHIP WITH, UH, OTHER SERVICES OR AGENCIES.
AND JUST BEFORE WE TURN IT OVER TO THE COMMISSIONERS HERE, UH, WANT TO JUST ASK, UM, IS THAT SPACE THAT YOU'RE LOOKING AT SECURING ADEQUATE FOR, UH, THE CO-LOCATION OF, OF SERVICES THAT WE TALKED ABOUT OR ARE THE FOLKS THAT YOU WORK WITH, UH, STILL GOING TO BE, UH, SOMEWHERE ELSE? SO THE, UM, THE PLAN IN THAT 30,000 SQUARE FOOT BUILDING THAT ALEX JUST MENTIONED IS TO ALSO BRING IN OTHER AGENCIES THAT WOULD BE CO LOCATED, UM, WITH US.
UM, IT ALSO GIVES US THE OPPORTUNITY TO, UH, PROVIDE SOME DAYTIME PROGRAMMING, WHICH, WHICH IS A LACK OF W WHICH LACKS IN THE DOWNTOWN AREA, UH, BECAUSE OF THE CHANGES TO THE, UH, ARCH, THE AUSTIN RESOURCE CENTER FOR THE HOMELESS.
SO LET ME JUST JUMP IN JUST A SECOND, JUST CAUSE WE'RE REAL TIGHT ON TIME.
UM, WE HAD TALKED A LITTLE BIT ABOUT, UH, KIND OF MAYBE THREE DIFFERENT STAGES OF, OF, UH, OF, UH, NEED INDIVIDUALS THAT YOU FOR GOING INTERACTED WITH MIGHT NEED, UH, FIRST IS WHEN THEY'RE, UH, SECOND IS WHEN THEY MOVE INTO A STABILIZATION PHASE, WHICH IS WHERE YOU WERE PRIMARILY OPERATING IN THAT SPACE.
AND THEN FINALLY IT'S ONCE THEY ARE STABILIZED, UH, UH, YOU KNOW, FOR EXAMPLE, IT'S HOUSING THAT MAY NEED LIKE LESS SUPPORT SERVICES.
UM, SO IT SOUNDS LIKE A LOT OF THE STABILIZATION MAY NEED TO BE TAKEN, MAYBE ABLE TO BE TAKEN CARE OF WITH SOME OF THE SPACE, WHICH IS GREAT TO HEAR.
UM, AND SO IT SOUNDS LIKE MAYBE SOME OF THE REMAINING NEED IS IN THE CRISIS, UH, AND THEN MAYBE STABILIZATION PERIODS.
DOES THAT SOUND RIGHT TO YOU, OR DO YOU THINK THAT THERE ARE STILL UNMET NEEDS IN THAT STABILIZATION, UH, STAGE OF, OF HELP FOR INDIVIDUALS I'LL FIRST SAY THAT BECAUSE OF THE, UH, NUMBER OF INDIVIDUALS EXPERIENCING HOMELESSNESS IN AUSTIN, WHICH, UM, WHICH WE REALLY DON'T KNOW EXACTLY HOW MANY THERE ARE, BECAUSE IF YOU LOOK AT THE POINT IN TIME COUNT, THAT GIVES YOU ONE NUMBER.
UM, BUT IF YOU LOOK AT OTHER, UH, DATA AROUND THE, THE, THE NUMBERS OF PEOPLE THAT ARE INDIGENT AND AUSTIN AND POSSIBLY EXPERIENCING HOMELESSNESS, THOSE NUMBERS ARE MUCH HIGHER THAN WHAT THE POINT IN TIME COUNT LOOKS LIKE.
UM, SO YOUR DESCRIPTION IS, IS ACCURATE IN THAT OUR BUSINESS IS MOSTLY IN THE STABILIZATION PHASE OF, UH, HELPING INDIVIDUALS EXPERIENCING HOMELESSNESS.
UM, WE AREN'T, UM, EQUIPPED BECAUSE OF, UH, THE MENTAL HEALTH NEED OR THE NEED FOR HOSPITALIZATION, WITH PEOPLE WHO ARE IN CRISIS WITH MENTAL HEALTH, UM, TO, TO REALLY HELP SOMEBODY WHEN THEY COME IN IN CRISIS.
UM, SO WE'RE REALLY EQUIPPED TO HELP SOMEBODY WHEN THEY ARE ABLE AND COHERENCE TO BEGIN WORKING WITH US ON THEIR LONG-TERM STABILITY.
UM, THAT BEING SAID BECAUSE OF THE NUMBER OF PEOPLE IN AND IN NEED OF SERVICES, EVEN WITH THE SERVICES THAT WE PROVIDE, THAT ISN'T ENOUGH AND THE COMMUNITY.
UM, SO I WOULD SAY THAT THE COMMUNITY NEEDS ENHANCEMENT AND ALL THREE OF THOSE STAGES.
SO I HAVE SOME, SOME MORE STUFF THAN I WOULD LIKE TO TALK ABOUT, BUT I ALSO WANT TO MAKE SURE THAT WE GIVE OUR COMMISSIONERS A CHANCE TO TRULY GET IN FOR DISCUSSION.
SO, UH, CAN WE OPEN IT UP AND SEE IF ANYTHING HAS PIQUED YOUR INTEREST SO FAR? YES.
MR. BROTHERS, THANKS FOR THE PRESENTATION.
THERE'S A LOT OF GOOD INFORMATION.
I'M WONDERING HOW MANY CASE MANAGERS WOULD YOU NEED TO GET EVERYONE ON YOUR WAITING LIST? ALL THE 200, I THINK OFF THE WAITING LIST.
AND THEN MY SECOND FOLLOW-UP QUESTION
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IS HOW MUCH SPACE THAT EACH OF THOSE CASE MANAGERS NEED AS FAR AS AN OFFICE AND THEN MEETING SPACE.SO, UM, IF, IF WE DIVIDED THE 200 NUMBER BY THE CASELOAD, UH, MAXIMUM THAT WE ASSIGN, UM, THAT'S 15 PEOPLE PER CASE MANAGER BECAUSE THEY'RE DOING SUCH INTENSIVE WORK.
UM, SO I, I, I GUESS THAT'S ABOUT, UM, WHAT IS IT, EIGHT, EIGHT ADDITIONAL CASE MANAGERS NINE ADDITIONAL.
UM, AND, AND, AND THEN REGARDING SPACE, UH, I THINK ALEX COULD PROBABLY TELL YOU FROM THE PLANS AT THE, AT THE, UH, WITH THE FACILITY THAT'S 30,000 SQUARE FEET.
I THINK WE LOOKED AT, UH, EIGHT BY 10 SIZE OFFICES, ALEX.
D DO YOU RECALL, I KNEW YOU WERE GOING TO ASK ME THAT DATE.
IT'S EITHER IT'S EITHER SIX BY EIGHT OR EIGHT.
UM, SO, SO AS I MENTIONED BEFORE, THE 30,000 SQUARE FOOT FACILITY, THE WAY WE'VE LOOKED AT THE DESIGN IS APPROACHING IT FROM THE PERSPECTIVE OF MULTI-USE.
SO EVERY, UM, EVERY SINGLE SPOT IN THAT FACILITY, INCLUDING ALL THE CONFERENCE ROOMS AND EVEN THE COURTROOM WOULD BE MULTI-USE.
SO WHENEVER THE COURTROOM IS NOT IN SESSION, WE CAN USE THAT, UH, FOR DAYTIME PROGRAMMING OR FOR CASE MANAGERS TO WORK WITH THEIR CLIENTELE.
UM, SO IT'D BE A REALLY, UM, MOBILE SPACE WHERE, UM, WE'RE, WE'RE ABLE TO USE EVERY SQUARE INCH OR FOOT, UH, FOR MULTIPLE THINGS.
AND NOT JUST, UM, YOU KNOW, FOR EXAMPLE, THE COURTROOM, IT WOULDN'T JUST BE A COURTROOM.
SO MR. VALDEZ, CAN I ASK, CAN WE TAKE A DOWNTOWN COMMUNITY COURT OFF THE LIST OF FOLKS WHO ARE NEEDING MORE SPACES LONG-TERM, UH, OR ARE YOUR NEEDS TAKEN CARE OF WITH THIS LEASE? UM, WELL, I THINK THAT WOULD BE DEPENDENT ON WHETHER CITY COUNCIL, UM, APPROVES THE ITEM IN NOVEMBER.
UM, LET'S, LET'S ASSUME THEY DO.
I AL I MEAN, I WOULD, I WOULD SAY YES.
UM, AGAIN, WE WOULD BE HAPPY TO COLLABORATE AND, UH, YOU KNOW, PROVIDE SERVICES.
WOULD YOU END UP USING THAT FACILITY AS A MULTI-FUNCTION FACILITY? UM, WE WOULD BE HAPPY TO, YOU KNOW, ASSIGN SOME OF OUR EMPLOYEES TO OFFICE OUT OF THERE SO THAT THEY CAN ALSO PROVIDE SERVICES FROM THERE.
WE TALKED A LITTLE BIT ABOUT THIS, THAT IF YOU WERE ABLE TO HAVE A KIND OF AN EXTENSION INTO WHERE SOME OF THE FOLKS IN CRISIS KIND OF INTAKE WAS HAPPENING, THAT WOULD HELP YOU PIPELINE FOLKS INTO YOUR MORE STABILIZATION SERVICES AT THAT POINT.
SO IF WE HAD A LOCATION SAY THE DOWNTOWN APD, UH, HEADQUARTERS, WHERE, UM, WE HAVE STREET TEAMS, IMMUNITY, HEALTH PARAMEDICS, OR POLICE OFFICERS BRING IN FOLKS IN CRISIS, OUT OFF THE STREET, UM, HAVING A DOWNTOWN COMMUNITY COURT KIND OF COMPONENT IN THERE TO HELP FACILITATE THAT BRIDGE AND THE STABILIZATION SERVICES WOULD BE A GOOD THING.
THE EASIER YOU CAN MAKE IT FOR INDIVIDUALS EXPERIENCING HOMELESSNESS, THE BETTER I HAVE A QUESTION.
UM, SO WE, WE DID TALK WITH SELENA.
SHE, UH, THE FIRST TIME WE HAD THESE CONVERSATIONS ABOUT HAVING A STAGING AREA, PUBLIC SEAT, A FLEXIBLE SPACE, UM, I IMAGINE THAT THIS IS SOMETHING THAT THE HOST TEAM WOULD ALSO USE JUST BASED ON THE THINGS THAT WE'VE BEEN DISCUSSING.
SO, BECAUSE YOU ALSO INTERACT WITH HOSTS, I FEEL LIKE THAT WOULD BE SOMETHING THAT CAN INCREASE THAT SUPPORT.
IS THAT, IS THAT SOMETHING YOU WOULD AGREE WITH? SO HAVING HOST HAVING A STAGING AREA, HAVING, YOU KNOW, FIRE EMS, APD ABLE TO HAVE SOME SORT OF STAGING AREA WHERE IT'S NOT NECESSARILY AN APD BUILDING OR AN EMS BUILDING, BUT A MORE LIKE A SERVICES AREA.
DO YOU FEEL LIKE YOU GUYS COULD TAKE OF THAT? OH YEAH.
UM, AGAIN, BECAUSE WE ARE, UM, ON THAT TEAM, THE WHOLE PURPOSE OF OUR PRESENCE ON THAT TEAM IS TO FACILITATE THOSE CONNECTIONS TO OUR CASE MANAGEMENT.
UM, SO THAT WOULD DEFINITELY, UM, CONTINUE TO HAPPEN IF, IF HOST
[00:30:01]
WAS LOCATED THERE.UM, MR. RAMIREZ, DID YOU HAVE A QUESTION? UM, IT WAS JUST A QUESTION ABOUT THE LOGISTICS OF TIMING AND ALL GIVEN THAT YOU GUYS CURRENTLY ON A MONTH TO MONTH AND LOOKING FOR A NEW SPACE, I'M ASSUMING TOO HOW'S AS SOON AS POSSIBLE, EVEN IF COUNCIL DOESN'T APPROVE LATER THIS MONTH, OR WHENEVER YOU'RE ON THE AGENDA, I'M ASSUMING THAT YOUR NEEDS WOULD BE SOONER THAN THAT.
WE WOULD BE ABLE TO MAKE HAPPEN WITH A NEW APD HEADQUARTERS REINVISIONING PROCESS.
I'M ASSUMING THAT THERE WOULD BE A LINE TO A NEW SORT OF LEASE, UM, WAY AHEAD OF THAT.
IS THAT CORRECT? UM, I THINK THAT WOULD BE A QUESTION FOR ALEX.
UM, I'M SORRY, CAN YOU ASK THE QUESTION AGAIN? I APOLOGIZE.
YEAH, I WAS JUST SAYING THAT IF IT DOESN'T SAY FOR INSTANCE, THE NEW LEASE THAT'S ALREADY BEEN PREPARED, DOESN'T GET APPROVED BY CITY COUNCIL.
DAX NEEDS ARE MORE IMMEDIATE THAN WHAT THE RE-IMAGINING OF APD HEADQUARTERS WOULD BE ABLE TO SERVE THAT YOU GUYS NEED SOMETHING MORE IMMEDIATELY THAN THAT.
THAT'S, I MEAN, THAT'S WHAT OUR THOUGHT PROCESS WAS, IS BECAUSE OF THE SENSE OF URGENCY THAT WE HAVE BEHIND FINDING SPACE FOR DAC.
UM, THE PREVIOUS RESOLUTION COUNSEL PROVIDED TO, YOU KNOW, DIRECTED STAFF TO DO IN 2018 TO FIND THIS SPACE.
UM, WE'VE, WE'VE KIND OF GONE DOWN THE PATH OF, CAN WE BUILD SOMETHING? CAN WE BUY SOME THINGS, UH, AND NOW, YOU KNOW, CAN WE LEASE SOMETHING? AND I THINK, I THINK YES, THAT THE, THE SPACE NEEDS IT FOR SOME REASON, THIS LEASE HASN'T GO THROUGH AND COUNCIL DOESN'T APPROVE IT.
I THINK WE WOULD STILL NEED SOMETHING PRIOR TO THE, THE RE-IMAGINING.
UM, BUT I DON'T, YOU KNOW, I DON'T KNOW WHAT THAT IS KNOW WITH THE, WHAT, THE MONTH TO MONTH, UH, CURRENT SITUATION THAT WE'RE IN.
I THINK WE STILL STILL NEED TO HAVE SOMETHING BEFORE THAT PUBLIC SAFETY REIMAGINATION IS DONE.
UM, BUT THAT BEING SAID, WE COULD ROLL THAT BACK INTO THIS AND SEE WHERE WE END UP WITH IF, IF IT DOESN'T MOVE FORWARD ON THE 12TH.
UH, JUST TO EXTEND OUR TIMELINE OUT A LITTLE BIT AND THINK ABOUT, SAY FIVE YEARS FROM NOW, WHEN A NEW BUILDING IS COMPLETE, APD HAS, HAS LARGELY MOVED OFF AND TO, UH, OFFSITE SPACE.
UM, THAT'D BE HALFWAY INTO YOUR 10 YEAR LEASE, BUT, UH, MR. VALDEZ, MR. GALA, IT DOESN'T SOUND LIKE YOUR, UH, PLANS FOR THIS FACILITY ARE, UH, HIGHLY CUSTOMIZED IN TERMS OF, UH, FINISH OUT.
AND, UM, THAT IT COULD BE THAT, UH, IF, UH, IF AN APD HEADQUARTERS SITE BUILDING WAS COMING ON IN ABOUT FIVE YEARS AND WE REALLY WANTED TO INTEGRATE AND HAVE A HOLISTIC, YOU KNOW, UH, SPECTRUM INTEGRATION FROM INTAKE AND CRISIS THROUGH, YOU KNOW, STABILIZATION AND CASE WORK.
UM, AND IT COULD, IT COULD BE DECIDED THAT WE REALLY WANT, UH, DEC TO BE MORE CLOSELY INTEGRATED WITH THAT.
AND WE WANT TO ACTUALLY MOVE THEM INTO THIS SPACE.
IT SOUNDS LIKE BECAUSE OF A LACK OF FINISH OUT SPECIFICITY, THESE ARE MULTI-PURPOSE SPACES.
UM, THAT IT SOUNDS TO ME AND CORRECT ME IF I'M WRONG, THAT IT WOULDN'T BE THAT BIG, A DEAL FIVE YEARS FROM NOW TO SAY, OKAY, WE'RE GOING TO PLAY A LITTLE BIT OF A MUSICAL CHAIRS HERE, MOVE JACK INTO THIS APD SITE, YOU KNOW, WHERE DOES, WHERE IT'S MAYBE FINISHED OUT A LITTLE BIT MORE SPECIFIC TO THEIR NEEDS AND, AND THEIR, YOU KNOW, RIGHT NEXT DOOR TO OTHER, OTHER, UH, COLLOCATED SERVICES.
AND WE CAN USE THE SECOND STREET, UH, LEASE IN THE REMAINING YEARS ON THAT FOR SOMETHING ELSE.
IS THAT RIGHT? I MEAN, I, IT'S A POSSIBILITY, RIGHT? I, YOU KNOW, THE WAY THE BUILD OUT THAT IS REQUIRED TO BUILD THE FACILITY, BECAUSE RIGHT NOW IT'S A ONE STORY BUILDING IT'LL BE CONVERTED REALLY INTO A THREE-STORY BUILDING FOR DEX NEEDS.
UM, THE SPACE WILL BE BUILT TO BE FLEXIBLE, TO BE USED FOR, YOU KNOW, MULTIPLE THINGS, IF IT NEEDS TO BE, UM, USING OUR, OUR KIND OF SPACE STANDARD REQUIREMENTS THAT WE HAVE, BECAUSE IT IS BEING BUILT IN KIND OF SPECIFICALLY TO DEX NEEDS.
THERE ARE SOME ROOMS THAT MEET THEIR SPECIFIC REQUIREMENTS, BUT THAT BEING SAID, I THINK AS PART OF THIS RE RE-IMAGINING PROCESS, I THINK THAT THOSE CONVERSATIONS CAN ALWAYS BE ROLLED BACK IN TO SEE IF THERE IS SOME SORT OF, UM, BETTER AREA FOR DECK.
SO IF THERE'S A COMPELLING CASE TO CO LOCATE THESE THINGS,
[00:35:02]
THAT'S WITHIN THE REALM OF POSSIBILITY.I THINK WITHIN THAT SPACE, WITHIN THE SPACE, THAT'S PUT THAT THERE'S THAT POSSIBILITY, YOU KNOW, AND I WOULD PROBABLY REFER TO, TO PETE AS FAR AS THEIR SERVICES AND HOW THEY WOULD, RIGHT.
ANY OTHER PLACES, NO OTHER QUESTIONS.
ALL RIGHT, MR. KENNY, IF YOU DON'T HAVE COMMISSIONER WEBBER LATE-BREAKING QUESTION, I GUESS, YOU KNOW, ALL THE WORK THAT'S GONE INTO BUILDING OUT OR, OR DECIDING HOW TO DO THE 30,000 FOOT SPACE, YOU KNOW, IS THERE A WAY THAT PERHAPS PEOPLE COULD GET 15 MORE CASE MANAGER, THEN THEY COULD BE HOUSED SOMEWHERE ELSE OR DOES THE ENTIRE OPERATION NEED TO BE IN THE SAME PLACE? I THINK I, UM, I'D LIKE TO SAY THAT, YOU KNOW, OUR MAIN GOAL IS TO SERVE INDIVIDUALS WHEREVER IT'S MOST CONVENIENT FOR THEM.
AND SO, UM, ASIDE FROM OFFICE SPACE, WE ALSO HAVE A FLEET OF VEHICLES THAT THE CITY HAS PROVIDED US SO THAT OUR CASE MANAGERS ARE ABLE TO DO A LOT OF THEIR WORK IN THE COMMUNITY AS WELL.
SO AN OFFICE THEN BECOMES MORE OF A DROPDOWN SPACE AND FROM THAT PERSPECTIVE, THOSE SPACES COULD BE SHARED.
SO, UH, WE'VE BEEN LOOKING AT ADD, UM, COMMUNITY MODELS WHERE WE'RE ACTUALLY GOING TO THE CLIENTS RATHER THAN EXPECTING THEM TO COME TO US, UM, AS, AS, UH, AS, UH, A MORE, UH, CLIENT-CENTRIC APPROACH.
UM, AND, YOU KNOW, WE'RE FREQUENTLY LOOKING AT WAYS TO, TO BETTER SERVE THE POPULATION.
UM, AND THAT'S JUST ANOTHER WAY THAT WE CAN DO THAT.
SO, UM, AGAIN, AT SOME POINT, UM, WE, WE WANT TO BE ABLE TO MAKE EVERYBODY MOBILE.
UH, WE DON'T HAVE ENOUGH VEHICLES TO DO THAT.
UM, BUT IF WE WERE TO GET THIS 30,000 SQUARE FOOT FACILITY AND WE RAN OUT OF SPACE AGAIN, UM, WE'VE ALREADY BEEN THINKING ABOUT WAYS TO ADDRESS THAT AND MAKING CASE MANAGERS MOBILE IS CERTAINLY ONE OF THOSE WAYS.
SO, UM, IF I CAN ASK JUST BEFORE WE END THE SEGMENT, UH, SO THERE ARE A LOT OF MOVING PARTS RIGHT NOW, ESPECIALLY WITH HOMELESSNESS IN AUSTIN.
UM, DO WE WANT TO CONTINUE GOING DOWN THIS PATH FOR A WHILE AND GETTING MORE OF A LOGISTIC UNDERSTANDING OF THIS SITUATION? OR WOULD YOU GUYS BE INTERESTED IN MOVING ON AT THIS POINT TO LOOKING AT, UM, MORE OF THE CRISIS INTERVENTIONS, UH, THAT ARE HAPPENING FROM A PUBLIC SAFETY ANGLE, ESPECIALLY FROM DOWNTOWN, OR WOULD YOU LIKE TO SHIFT MORE IN AND LOOK AT, UH, AT SOME OF THEM WERE KIND OF LONGER TERM, UH, YOU KNOW, ECONOMIC EMPOWERMENT, YOU KNOW, UH, SOCIAL EVOLUTION, UH, UH, SOLUTIONS THAT, THAT WE HAVE TALKED ABOUT, UM, WHAT ARE, WHAT ARE YOU GUYS INTERESTED IN AND KIND OF TACKLING NEXT AND DELVING DEEPER INTO, BECAUSE WE CAN, WE CAN DELVE SUBSTANTIALLY, WE CAN HEAR FROM THE HOST TEAMS, YOU KNOW, WE CAN, UH, WE CAN TALK TO, YOU KNOW, THE ARCH IS GOING THROUGH A TRANSFORMATION FRONT STEPS THERE.
WE CAN HEAR MORE FROM THE REAL ESTATE OFFICE ABOUT WHAT'S GOING ON WITH THE, WITH THE CONVENTION CENTER AND A POSSIBLE PIT.
I MEAN, THERE'S A LOT OF DIFFERENT DIRECTIONS THAT WE CAN GO AT THIS POINT AND I'D BE INTERESTED IN JUST HEARING KIND OF WHERE WE ALL WOULD LIKE TO GO NEXT.
I GUESS I WOULD REALLY LIKE TO HEAR MORE ABOUT RESTORATIVE JUSTICE SPACES AND HOW OTHER COMMUNITIES HAVE DONE IF ANYONE EVER HAS.
UM, AND LIKE KIND OF MAYBE KEEP IT BROADER IN SOME WAY, AS OPPOSED TO GETTING INTO THE WEEDS OF, UM, ALTHOUGH I WOULD LOVE TO HEAR FROM HOST ANYTIME YOU, UM, BUT THAT'S WHERE I WOULD LIKE TO GO WITH JUST MORE, UM, THE BROADER IDEAS OF WHAT WE'RE TRYING TO DO AND, AND WHAT MIGHT BE POSSIBLE.
COMMISSIONER RAMIREZ, GO AHEAD.
AND ON THAT SAME NOTE, UM, TO PIGGYBACK OFF WHAT COMMISSIONER WEBER WAS SAYING IS I THINK A LITTLE BIT MORE IN TERMS OF LIKE, UH, HOMELESSNESS IS A PROBLEM UNTIL WE STOP THE, THE ISSUES THAT ARE FEEDING AND CREATING CASES OF HOMELESSNESS.
SO, UM, LIKE IF WE COULD ADDRESS IT FROM THE OTHER END ON SORT OF A LARGER SCALE IN TERMS OF, UM, HEALTHCARE NEEDS THAT WE COULD ADDRESS,
[00:40:01]
UM, AFFORDABILITY, UM, UH, JUST KIND OF FEEDING THINGS FROM THAT END A LITTLE BIT MORE TO SEE IF IN THE INTEREST OF CREATING A SPACE THAT IS, I THINK WORKING HAND IN HAND WITH THE EFFORTS OF WHAT THE DOWNTOWN AUSTIN COMMUNITY COURT IS ALREADY DOING, UM, LIKE ON THE FLIP END OF IT, TO WORK IN TANDEM WITH, I ALSO WOULD.AND I APPRECIATE, UM, BUT YOUR WEBER AND COMMISSIONER MEMBERS IS A KIND OF BIG PICTURE VIEW.
I WOULD LOVE TO ALSO UNDERSTAND, UM, THE, THE, THE SIZE OF HOUSING, THE SIZE OF AN INNOVATION INTERVENTION SPACE THAT WE NEED TO ACTUALLY MAKE AN IMPACT.
SO IF THERE IS SOMEONE THAT WORKS WITH HOMELESSNESS THAT HAS EXPERIENCE, OR SO FOR EXAMPLE, UM, MAYOR OTHER PUT OUT THE, YOU KNOW, WE'RE GOING TO HOLD A HOUSE, ALL THE HOMELESS PETS, RIGHT.
AND THEY PUT TOGETHER A PLAN AND THEY DID THAT, RIGHT.
OR, YOU KNOW, THEY THEY'VE ACCOMPLISHED THAT GOAL.
WHAT I WOULD LOVE TO UNDERSTAND FROM A PRACTICAL AND PRAGMATIC SIDE IS WHAT WOULD IT HAVE TO LOOK LIKE FOR US TO TACKLE HOMELESSNESS? SO IF WE WERE GOING TO BE BRAVE AND BROAD AND SAY, WE WANT TO GET RID OF HOMELESSNESS IN AUSTIN, HOW MANY UNITS DO WE NEED? LIKE, IS THIS, COULD WE EVEN SPITBALL THAT? COULD WE HAVE SOMEONE TO TALK TO THOSE KINDS OF NUMBERS TO GIVE US AN IDEA, BECAUSE IF WE'RE THINKING IT'S A 10 STORY BUILDING, RIGHT? AND THEN SOMEONE COMES AND SAYS, OH, TO EVEN PUT A DENT IN OUR HOMELESS POPULATION, WE NEED TO PROVIDE HOUSING FOR 30,000 PEOPLE, RIGHT.
I'M JUST THROWING OUT RANDOM NUMBERS.
I WOULD LOVE TO GET SOME QUANTIFICATION AROUND THAT.
SO AS WE MAKE OUR RECOMMENDATIONS TO CITY COUNCIL, WE SAY IT NEEDS, WE NEED TO BE REALISTIC.
AND IF WE WANT TO MAKE AN IMPACT, IT NEEDS TO BE X.
UM, ONE OF THE ASPECTS OF, OF THAT, THAT I WANT TO REMAIN COGNIZANT OF AS WE MOVE THROUGH IT.
UM, WELL, FIRST OF ALL, JUST THAT, UM, THERE IS VISIBLE HOMELESSNESS AND LESS VISIBLE HOMELESSNESS, RIGHT? AND THE VISIBLE HOMELESS ARE ACTUALLY A MINORITY OF THE POPULATION OF PEOPLE EXPERIENCING HOMELESSNESS, BUT THAT'S ALSO THE SQUEAKY WHEEL RIGHT NOW.
YOU KNOW, I MEAN, THAT'S, THAT'S WHAT EVERYONE'S KIND OF LOSING THEIR MINDS ABOUT.
UM, THE, UH, THERE'S ALSO, UH, AN ISSUE IN TERMS OF THINKING ABOUT A SPACE, UH, UM, SOMETHING THAT MR. BROWN IS, AND I HAVE TALKED ABOUT THAT WE DIDN'T GET A CHANCE TO GET INTO IS THAT, UM, WHEN YOU HAVE FOLKS IN CRISIS AND EVEN FOLKS THAT ARE IN THE PROCESS OF GETTING STABILIZED FROM A SITUATION IN THEIR LIVES, THAT IS NOT NECESSARILY SOMETHING THAT YOU WANT TO MAYBE KEEP AROUND FOLKS WHO HAVE ALREADY BEEN STABILIZED AND ARE SEEKING TO EVEN MAKE THAT NEXT JUMP, UM, OUT OF THEIR SITUATION.
SO, UH, EVEN WITHIN HOUSING FOR THE HOMELESS, UM, WE NEED TO KIND OF DISAGGREGATE THAT A LITTLE BIT AND LOOK AT THE DIFFERENCE.
I WOULD LOVE TO GET SOME SORT OF, I MEAN, I'M NOT EXPECTING CONCRETE.
WE NEED X, Y, OR Z, BUT I THINK WE SHOULD HAVE THIS CONVERSATION AND AT LEAST, YOU KNOW, HAVE, HAVE PEOPLE THAT HAVE IDEAS AND, AND PLANS AROUND SOMETHING TO SOME SORT OF A WAY TO, UH, GO AFTER THIS PROBLEM AND ANYONE ELSE COULD HAVE HERS.
THANK YOU VERY MUCH, MR. KENNEY, MR. VALDEZ AND MR. GALE REALLY, REALLY INTERESTING INFORMATION.
VERY, VERY HAPPY TO HEAR ABOUT THIS AND THANK YOU FOR YOUR PARTICIPATION.
THIS HAS BEEN REALLY INVALUABLE, AN OPPORTUNITY.
MOVING ON TO OUR NEW BUSINESS, UM, QUARTERLY REPORT
[3.a. Public Safety Organizations Quarterly Report – Austin Fire Department (sponsors: Commissioner Hausenfluck and Gonzales) 3:55pm-4:10pm Speaker: -Chief of Staff Rob Vires, Austin Fire Department]
FROM AUSTIN FIRE, CHIEF BUYERS.UH, SO CHECK-INS ALL AS A COMMISSIONER.
SO THANK YOU FOR THE OPPORTUNITY TO SHARE OUR FOURTH QUARTER NUMBERS WITH YOU.
THERE WAS A POWERPOINT ABOUT THOSE POSSIBLE FOR THAT TO BE PULLED OUT, TO GUIDE US ALONG THROUGH THIS COMING RIGHT UP.
SO THIS WAS HIS FOURTH QUARTER NUMBERS.
SO THAT'S, UH, JULY, AUGUST, SEPTEMBER OF 2020.
SO IF WE CAN GO TO PAGE TWO, WHAT YOU SEE HERE, UH, DIVIDED OUT BY THE DIFFERENT COUNCIL DISTRICTS ARE COMPARISONS OF 2019 AND 2020 QUARTER FOR REQUESTS FOR SERVICE.
AND WHAT THAT MEANS IS THAT YOU SEE IN THE BOTTOM THERE REFERS TO ALL CALLS.
AND THAT MEANS WHETHER IT'S CODE WATER, CODE THREE, NOT
[00:45:01]
TO MAKE ANY ASSUMPTIONS.UH, CODE ONE IS THAT YOU DRIVE WITHOUT LIGHTS AND SIRENS.
YOU FOLLOW ALL THE TRAFFIC WALLS, ET CETERA, CODE THREE LIGHTS AND SIRENS, AND WHERE YOU CAN SAFELY GO THROUGH INTERSECTIONS.
YOU CAN GO OUTSIDE OF THE NORMAL PRACTICAL WALLS, RIGHT? AND AT A GLANCE, AS YOU LOOK AT THIS, FOR ALL OF THOSE CALLS IN GENERAL, THERE'S A DROP, THE MOST SIGNIFICANT ONE WOULD BE IN DISTRICT NINE, THE DOWNTOWN AREA.
UH, AND, AND YOU'LL SEE HERE IN A COUPLE OF SLIDES LATER THAT WE'RE TALKING ABOUT JUST THE REDUCTION IN THE NUMBER OF EVENTS AND FOLKS ARE OUT AND ABOUT DOWNTOWN DOES KIND OF A MAGNET FOR THOSE SORT OF, UH, ACTIVITIES FOR FOLKS TO GO DOWN AND PARTICIPATE.
IF WE CAN GO TO SLIDE THREE, UH, THIS IS, IS ALL THE CODE THREE CALLS, THESE EMERGENCY ONES.
SO IT'S A SUBSET OF THE FIRST SLIDE THAT I JUST SHOWED YOU.
AND ONCE AGAIN, THE GREATEST ANOMALY HERE YOU'LL SEE IS A DISTRICT NINE WITH THE GREATEST REDUCTION IN CALLS, UH, TO THAT AREA.
YOU MOVE TO SLIDE FOUR, YOU'LL SEE HERE THAT OVERALL IN QUARTER FOUR, WE HAD A DECREASE IN VOLUME BY ROUGHLY 4% IN COMPARISON TO THE FOURTH QUARTER OF 2019.
AND THIS COULD BE ATTRIBUTED TO THINGS RELATED TO THE COVID PANDEMIC CANCELLATION OF LARGE-SCALE EVENTS, UH, WHICH WAS NOTED AGAIN WITH A COUNCIL DISTRICT NINE TELEWORKING, REDUCING TRAFFIC AND LIMITED CAPACITY FOR SHOPPING AND DINING.
THOSE PLACES WERE CLOSED OR PATRONS MUCH LESS OUT OF THE FOLKS CONCERNED ABOUT BEING EXPOSED TO COPE, MOVING ON TO SLIDE FIVE.
WHAT YOU HAVE HERE IS EMERGENCY RESPONSE TIME COMPARISON.
UH, WHAT YOU'LL SEE IS IN THE BLUE WAS FOURTH QUARTER OF 2019 IN THE YELLOW IS THE FOURTH QUARTER OF 2020.
AND FOR THE MOST PART, WHAT YOU'LL SEE IS A SLIGHT INCREASE IN OUR RESPONSE TIME ATTRIBUTED TO, UH, UH, IF YOU LOOK TO SLIDE NUMBER SIX, THE, UH, INCREASES ROUGHLY 20 TO 30 SECONDS ON AVERAGE.
AND THIS IS ATTRIBUTED TO THE, UH, CALL PROCESSING FOR MEDICAL ISSUES WHERE YOU HAVE, UH, SOMEONE WITH FLU LIKE SYMPTOMS. AND THEN THE PROCESS THAT THROUGH A LITTLE BIT MORE TO MAKE SURE THAT WE'RE, UH, SENDING FOLKS, UH, SAFELY WITH THE RIGHT INFORMATION ON THE FRONT SIDE, AS THEY, AS THEY GET TOWARDS THAT PARTICULAR INCIDENT, WE'VE ALSO HAD IN THIS TIMEFRAME, UH, ISSUES LIKE WITH, UH, THE AIRPORT, UH, OUR, OUR STAFFING, THE, THERE ARE STATIONS NEAR THE AIRPORT THAT ARE TRAINED TO BE OUR FIREFIGHTERS AS WELL, BUT IT'S A VERY SMALL GROUP OF FOLKS.
AND IF WE WERE TO GET A COVID DELEON INTO THAT GROUP AND THEY NEED TO BE QUARANTINE, OUR ABILITY TO STAFF THE AIRPORT WOULD BE PROBLEMATIC.
SO WE MADE A CONSCIOUS DECISION EARLY ON TO, UH, UM, ISOLATE THAT GROUP.
SO IF YOU WORKED AT THE AIRPORT, YOU WOULD ONLY BE STAFFED BY OTHER FOLKS THAT WORKED AT THE AIRPORT TO MINIMIZE THEIR EXPOSURE TO OTHER STATIONS AND ET CETERA, JUST OUT OF PRECAUTION.
WE ALSO HAD, IT'S NOT LISTED ON HERE, UH, AT A FIRE STATION.
IF DURING THE SHIFT, THEY WENT ON A CALL AND FOUND THEMSELVES, UH, BY EXPOSURE, UH, HIGH RISK TO, UH, TO SOMEONE WITH, UH, UH, ILI SYMPTOMS OR COVID THE NEED TO QUARANTINE THAT GROUP.
SO THAT STATION WITH THEM, YOU PUT OUT A SERVICE, UH, THEY WOULD BE ISOLATED EITHER BY THEIR CHOICE OF GOING HOME OR US FINDING A PLACE FOR THEM TO STAY THE STATION D CONNED AND THEN RESTAFFED AND REOPENED.
SO THERE, THOSE DID HAPPEN INTERMITTENTLY THROUGH ALL OF THESE, UH, THE SECOND, THIRD AND FOURTH QUARTERS OF, OF, UH, 20, 19 2020, AND WOULD HAVE AN EFFECT ON RESPONSE TIME, OBVIOUSLY, BECAUSE HERE'S WHAT I HAVE TO RESPOND FROM.
UH, THE CLOSEST STATION THAT WAS STILL AVAILABLE WHILE THAT STATION WAS, UH, BEING DEACON.
AND WE STAFFED, WE WENT ON TO SLIDE NUMBER SEVEN, PLEASE.
WHAT YOU'LL SEE HERE ON SLIDE SEVEN AND EIGHT, THOUGH, THERE WAS A REDUCTION IN THE NUMBER OF CALLS WE GOT AS YOU LOOK AT THE COMPARISON OF THE CALL TYPES.
UH, THEY'RE RELATIVELY THE SAME.
THERE'S NOT A TREMENDOUS DIFFERENCE IN PERCENTILES FROM, UH, QUARTER 19 FOURTH, QUARTER OF 19 TO THE FOURTH QUARTER OF 20.
SO IF WE CAN LOOK AT SLIDES, NUMBER SEVEN IN SLIDES, NUMBER EIGHT IN COMPARISON THERE, WHAT YOU'LL SEE IS ROUGHLY THE SAME PERCENTILES THERE, MOVING ON TO SLIDE NUMBER NINE.
WHAT YOU HAVE IS, IS A WHOLE YEAR OF SPELLED OUT.
YOU'LL SEE GEN GENERALLY ACROSS THE BOARD BY COUNCIL DISTRICT, A GENERAL REDUCTION IN THE CALLS FOR SERVICE, EITHER CODE ONE OR CODE THREE.
[00:50:01]
SEE A VERY SLIGHT INCREASE IN RESPONSE TIME.GENERALLY SPEAKING ACROSS THE BOARD, WHICH IS IN LINE WITH THE THINGS THAT WE JUST TALKED ABOUT, MOVING ON TO SLIDE NUMBER 10.
SO WE'VE HAD AUTO AID FOR THE BETTER PART OF A DECADE PLUS NOW IN TRAVIS COUNTY, THERE'S 13 DIFFERENT, UH, FIRE DEPARTMENTS, IF YOU WILL.
AND THEY ALL ARE DISPATCHED OUT OF THE SAME DISPATCHING CENTER AND THEY HAD AN AUTO AID AGREEMENT AMONGST ALL OF THEM THAT WHENEVER A CALL FOR HELP CAME IN THE CLOSEST UNIT, REGARDLESS OF THE, THE EMBLEM ON THE SIDE OF THE UNIT WOULD RESPOND.
IT SERVES THE COMMUNITY VERY WELL TO GET THE CLOSEST UNIT THERE, UH, TO START HELPING SOMEONE, UH, MEDICAL OR FIRE CALL, UH, THE AUTO AID AGREEMENT WAS EXPANDED IN SEPTEMBER OF 2019 TO ALSO INCLUDE WILLIAMSON COUNTY, THESE, THE, THE, THE FIRE DEPARTMENTS THAT MOTORED ALONG TRAVIS COUNTY.
UH, SO WITH THAT, THE AGREEMENT TO MOVE FORWARD ON THAT EXISTS.
THERE'S A COUPLE OF COMPONENTS THAT ARE BEING WORKED ON ONE IS THE ELECTRONIC COMPONENT.
UH, OUR DISPATCHING CENTER SPEAKS ONE COMPUTER LANGUAGE, THEIR DISPATCHING CENTER SPEAKS ANOTHER.
AND WHAT YOU NEED IS A TRANSLATING DEVICE THAT ALLOWS THOSE TO COMMUNICATE TO EACH OTHER.
AND THE IMPORTANCE OF THAT IS FOR OTTAWA TO TRULY HAVE A VALUE, YOU NEED TO BE ABLE TO SEE WHERE THE CLOSEST UNITS ARE.
SO, AND BY GETTING THAT SOFTWARE IN PLACE HELPS US WITH THAT ABILITY TO BE ABLE TO SEND THE CLOSEST UNIT, TO HELP SOMEBODY IN A TIME OF NEED, UH, ALONG THE WAY AS THEY'RE DEVELOPING THIS, THEY HAD IT IN PLACE.
AND ONCE IT GOT, UH, TURNED ON TO, TO RUN SOME TRIALS THROUGH IT, THEY LEARNED THAT THERE WAS SOME AFTERMARKET ADJUSTMENTS DONE, UH, WITH WILLIAMSON COUNTY, UH, CAD SYSTEMS. SO THE SOFTWARE HAD SOME GLITCHES THAT THEY'RE HAVING TO GO BACK AND WORK ON.
THE OTHER COMPONENT OF THIS IS THE, UH, OPERATIONAL GUIDELINES TO MAKE SURE THAT WHEN WE COME FROM DIFFERENT DEPARTMENTS AND WE SHOW UP THAT WE'RE WORKING OFF THE SAME GAME PLAN ON HOW TO ADDRESS, UH, THE, THE CALLS SPECIFICALLY THE FIRE CALLS THAT WE DON'T PUT SOMEONE IN A HARMFUL POSITION WITHOUT FOLKS KNOWING WHAT'S GOING ON AROUND THEM SO WE CAN PROPERLY SUPPORT THEM.
AND EACH OF THOSE ARE STILL BEING WORKED ON SO THAT THE ELECTRONIC COMPONENTS STILL IN THE WORKS FOR THE FIRST PART OF 2022 AND THE, UM, THE OPERATION GUIDELINES ARE, UH, HAVE BEEN REVIEWED THERE.
A FIRST DRAFT WAS SENT OUT AND THAT DRAFT HAS GONE BACK TO THOSE COMMITTEES TO EVALUATE THE FEEDBACK THAT WAS GIVEN.
SO THAT'S THE INFORMATION ON WHERE THOSE THINGS STAND CURRENTLY, MOVING ON TO SLIDE NUMBER 11, UH, SPEAKING TO SOME OF THE THINGS THAT WE'VE HAD THAT HAVE HELPED US TREMENDOUSLY AT STATION 49, UH, SINCE HAS GONE INTO EFFECT ITSELF, REDUCED THE RESPONSE TIME IN THAT AREA BY A MINUTE, THAT'S GOING TO BE DOWN IN COUNCIL MEMBER KITCHEN'S DISTRICT.
UH, SO THAT'S BEEN TREMENDOUSLY HELPFUL TO THAT NEIGHBOR MOVING ONTO THE NEXT SLIDE.
NUMBER 12 HERE, STATION 50, UH, TREMENDOUS SUCCESS HERE.
UH, THE, THIS ONE, IF YOU'LL RECALL, WE HAD THE, THE TOLL HOUSE FIRE STATION FOR A LITTLE WHILE, RIGHT OFF OF ONE 30 DOWN THERE, AND Y'ALL ARE IN THE GENERAL VICINITY OF LOI ROAD.
AND WE, UH, THROUGH THE PARTNERSHIP WITH TEXTILES, WE'RE ABLE TO TURN A, A TOLLBOOTH HOUSE INTO A FIRE STATION SO THAT WE COULD START EMERGENCY SERVICE.
SO THE AREA THAT STATION 50 IS SERVICING WHILE STATION PHASE 15, WAS BEING BUILT AND THE IMPORTANCE OF THAT AND THE IMPORTANCE OF THE STATION BY HAVING THEM PLACE, YOU HAVE, UH, NEIGHBORHOODS NOW THAT ARE REAPING THE BENEFIT OF HAVING AN INSURANCE SERVICES OFFICE RATING MOT OF 10, WHICH IS ONE OF THE WORST RATINGS YOU CAN GET, BUT HAVE A ONE WHICH HELPS TREMENDOUSLY WITH THEIR INDIVIDUAL INSURANCE POLICIES.
SO IT'S A COST SAVINGS TO THE FOLKS IN THAT COMMUNITY.
SO, UH, VERY EXCITED ABOUT OUR ABILITY TO HAVE THAT IN PLACE AND THE BENEFITS OF THAT TO THE COMMUNITY, MOVING ON TO SLIDE NUMBER 13.
SO TRAVIS COUNTRY IS THE NEXT STATION UP AND THAT'S OVER KIND OF IN THE, UH, JUST WEST OF SUNSET VALLEY IN THE LION OAK HILL.
UH, THEY'VE ALREADY GOT UNDERGROUND, ALREADY STARTED THE GROUNDBREAKING FOR THAT AND THE BUILDING OF IT.
AND WE HOPE TO HAVE IT IN PLACE SOMETIME AROUND SEPTEMBER.
I'M SORRY, NOT SEPTEMBER, 2020, SOMEWHERE AROUND JULY, JUNE, JULY OF 2021.
UH, THAT'S AN ACTUAL MAY HAVE IN LINE.
SO WE'RE EXCITED ABOUT THAT AND THE ABILITY TO BETTER SERVE THE RESIDENTS IN THAT AREA AS WELL.
[00:55:01]
ALL RIGHT.WE'RE GOING TO SWITCH GEARS NOW AND TALK ABOUT OUR VACANCIES AND CADET HIRING THINGS.
SO SOME OF THE CHALLENGES WE HAD WITH COVID, UH, AS WE HAD TO CADET CLASSES THAT WERE IN, IN MOTION, THAT'S A LOT OF PEOPLE IN CLASSROOMS LEARNING HOW TO DO, UH, OUR JOB.
AND SO WE HAD SOME GOOD PEOPLE THINKING AND THEY WERE ABLE TO GET THE ONE CLASS THAT WAS CLOSEST TO GRADUATION, WHERE SOME OF THE FOLKS ATTENDED IN AN ATTENDANCE OF THAT CLASS AS NUMBER ONE, 28 WERE ALREADY PRE-CERTIFIED.
UH, AND WITH THAT, THE THINGS, THERE WERE SOME THINGS AT THE END TO GET, UH, CERTIFIED THROUGH THE COMMISSIONER FIRE PROTECTION AND DISHES FOR THE EMT SIDE THAT THEY ALREADY HAD.
SO WE WERE ABLE TO STREAMLINE THEM SAFELY THROUGH AND GET THEM OUT ABOUT A MONTH EARLIER.
SO THAT REDUCED THAT A COUPLE OF THINGS THAT REDUCED THE NUMBER OF FOLKS WE HAD SITTING IN CLASSROOMS AND THE CHANCE OF CROSS CONTAMINATION.
IT ALSO PUT MORE FIREFIGHTERS OUT IN STATIONS TO HELP US WITH STAFFING IN THE EVENT THAT WE HAD TO QUARANTINE FOLKS AND MAKE SURE WE STILL HAVE FOLKS TO FULLY STAFF ALL OF OUR STATIONS IN APPARATUS.
WE ALSO WITH CLASS NUMBER ONE 29, LOOKING FOR WAYS TO SAFELY GET THEM THROUGH, UH, ONCE WE WERE ABLE TO, WE WERE ABLE TO GET CLASS ONE 28, GRADUATED WERE ABLE TO DIVIDE CLASS ONE 29 INTO THREE DIFFERENT PODS, SO THAT IF SOMEONE GOT ILL, IT DIDN'T GET THE WHOLE CLASS UNTIL WE, AT LEAST WE'RE FINDING A WAY TO SOMEHOW PROTECT AS MANY FOLKS AS WE COULD, ALONG THE WAY.
AND WITH THAT, AS YOU LOOK AT THE VACANCIES, AS WE HAD CADETS GRADUATE AND GO OUT TO THE FIELD THAT OBVIOUSLY REDUCED THE NUMBER OF VACANCIES, AND THEN WE ALSO ADDED 16 NEW POSITIONS FOR STATION 50 BACK IN JULY.
SO OUR VACANCIES KIND OF EBB AND FLOW AS WE EITHER HAVE PEOPLE RETIRE OR AS WE GRADUATE CADET CLASSES, OR IN THIS CASE, AS WE OPEN UP A NEW STATION, ALL AFFECT THE OVERALL VACANCIES, WHICH DOES HAVE AN IMPACT ON OUR, OUR OVERTIME IN THE BACK OF THE, OKAY, IF WE CAN GO ON TO THE NEXT SLIDE, IT'S LIKE A MATTER OF CADET HIRING PROCESS.
SO WE, UH, THE CLASSES ONE 28 AND ONE 29 THAT I JUST TALKED ABOUT, WE'RE IN THE FIRST 200 PEOPLE OF OUR CURRENT SET OF APPLICANTS, WE THEN PROCESS THAT THE NEXT 204 CLASSES WE HAVE UPCOMING.
WE STARTED THAT WITH CLASS NUMBER ONE 30, WHICH STARTED IN OCTOBER, WHICH WAS THE REMAINING NUMBER OF FOLKS THAT WE'VE ALREADY PROCESSED THROUGH ALL OF THE APPLICANTS, UH, TESTING THE, THE C-PAP, THE MEDICAL, THE PSYCHOLOGICAL SCREENING, UH, ET CETERA.
AND, UH, WE THEN WERE BECAUSE OF COVID, WE'RE DELAYED IN BEING ABLE TO PROCESS THE SECOND BATCH OF 200, WHICH WE'VE NOW STARTED, UH, WE'VE GONE WAYS TO, UH, EFFICIENT WAYS TO MOVE THE PROCESS THROUGH AND ALSO DO IT IN A FASHION THAT IS, IS, IS COVID MINDFUL AND MINIMIZE ANYONE ELSE SICK.
AND SO WITH THAT, UH, AS OF A COUPLE OF WEEKENDS AGO, WE STARTED PROCESSING THROUGH ROUGHLY 111 APPLICANTS THAT WILL FILL POSITIONS IN A CADET CLASS THAT IS SCHEDULED TO START IN APRIL.
AND WE'RE ALSO EXPLORING THE POSSIBILITY OF AN ADDITIONAL CLASS OFF OF THIS LIST OF THE ONE 11 YOU HAVE MR. BACK CLASS ONE 30 WAS FROM THE FIRST BATCH WE RAN THROUGH.
AND THAT WAS THE REMAINING FOLKS OFF OF THAT LIST THAT I'VE ALREADY GONE THROUGH ALL THE APPLICANT PROCESS AND THEN CLASSES NUMBER ONE 31, AND POTENTIALLY CLASS ONE 32 WILL BE FILLED THROUGH THE APPLICANTS THAT MAKE IT THROUGH THE PROCESS.
AND AT THIS TIME WE HAVE ABOUT 111, UH, GOING THROUGH THAT PROCESS NOW FOR A CLASS IN APRIL AND POSSIBLY ONE AFTER THAT, OR EXPLORING THE OPTION ON IT.
AND THEN IF WE GO TO THE LAST SIDE, THAT COMPLETES EVERYTHING I HAVE TO SHARE WITH YOU, BUT TO OFFER THE ANSWER ANY QUESTIONS THAT Y'ALL MAY HAVE.
UM, YOU SAID YOU ENDED SEPTEMBER WITH 64 VACANCIES, AND THEN YOU ADDED WITH THE NEW STATION.
SO DOES THAT MEAN YOU WERE AT ABOUT 80 OPEN, UH, OPEN POSITIONS RIGHT NOW? SO RIGHT NOW WITH THE, UH, DEPENDING ON HOW YOU QUANTIFY THE DATA WITH, UH, OUR NEW FISCAL YEAR STARTING OCTOBER 1ST, AND WE HAVE CLASS, UH, THE STATION, UH, POSSIBLY OPENING IN JUNE, THOSE ARE ALREADY A PART OF OUR BUDGET.
MOST THOSE HAVE BEEN AFFECTED AS WELL.
SO IF YOU LOOK AT OUR VACANCIES NOW, I THINK IT'S GOING TO BE SOMEWHERE AROUND THE 90 MARK, WHICH AGAIN, FOR, FOR OUR, UH, FINANCIAL FOLKS,
[01:00:01]
THEY EMBED THAT IN OUR VACANCIES NOW, BUT THE REALITY IS IT'S NOT A TRUE VACANCY UNTIL WE GET TO JUNE WHEN THE STATION ACTUALLY OPENS, WE ACTUALLY OCCUPY THOSE POSITIONS.SO WE'LL OCCUPY THEM BEFORE WE HAVE A CADET CLASS COMING THROUGH TO HELP FILL WHAT THOSE, WHAT THOSE 16 POSITIONS WILL BE.
SO THEN THE NUMBERS EBB AND FLOW WITH, UH, WITH THOSE SORTS OF ISSUES.
UM, ANY OTHER QUESTIONS, COMMISSIONER, HOUSE COOK.
UM, THANK YOU FOR THE INFORMATION.
AND IT'S INTERESTING TO HEAR ABOUT HOW YOU GUYS HAVE NAVIGATED, UH, BRINGING ON NEW CADETS AND ALSO BRING ON NEW FIRE STATIONS DURING THIS TIME.
UM, IS THERE ANYTHING COVID RELATED OR NOT THAT, UM, YOU SEE NEEDS MADE SOME ATTENTION EITHER FROM, YOU KNOW, GENERAL PUBLIC OR FROM THE COUNCIL? UM, YOU KNOW, IN THE NEXT YEAR AND A HALF, TWO YEARS, I MEAN, I KNOW THAT WE'RE GOING TO BE NAVIGATING KIND OF THIS HIRING SITUATION AND, AND BRINGING NEW THINGS ONLINE FOR AWHILE, BUT GIVE, YOU KNOW, THE ENVIRONMENT WE'RE IN, BUT IS THERE SOMETHING, ANYTHING ELSE OUT THERE THAT WE COULD BE ADDRESSING? GREAT QUESTION.
SO, UH, SPECIFICALLY COVID RELATED, UH, WE WERE VERY FORTUNATE WITH, UH, COLLABORATIVE EFFORTS TO, TO FIND WAYS TO, UH, GET OUR RESPONSE DOWN SO THAT WE'RE HELPING FOLKS MINIMIZING OUR EXPOSURE.
UH, WE LEARNED THAT THROUGH THINGS INTERNALLY, AS WELL AS, AS LEARNING FROM OTHER OTHER DEPARTMENTS AROUND US WITH REGULAR MEETINGS.
UM, AN EXAMPLE OF THAT WOULD BE OBVIOUSLY IF SOMEONE IS, IS ILL WITH COVID, AS THEY COUGH AND SNEEZE, THE AEROSOL HAS THAT, AND THAT, THAT BECOMES AN EXPOSURE RISK.
UH, SO IF THE PERSON'S NOT ABLE TO MOVE, WE'LL SEND WHERE IN THE PAST, WE WOULD SEND A WHOLE CREW IN TO TAKE CARE OF SOMEONE.
WE SEND ONE PERSON UNLESS MORE ARE NEEDED.
SO MINIMIZES THE RISK OF EXPOSURE.
AND WE ALSO HAD WHERE IF THE PERSON COULD MOVE COMFORTABLY THAT WE STARTED CARRYING CHAIRS ON THE FIRETRUCKS SO THAT WE COULD PUT THEM OUTSIDE SO THAT THE, THE ABILITY FOR, OR COUGHING AND STUFF LIKE THAT TO DISPERSE MORE OUT INTO THE AIR AND NOT BE CONTAINED AND BECOME MORE OF A RISK, UH, SO DIFFERENT, JUST THINGS LIKE THAT TO, TO HELP MINIMIZE THE, THE DEACON PROCESS AFTERWARDS TO, TO, TO MINIMIZE THE CHANCE OF ANYTHING BEING ON YOU THAT COULD INADVERTENTLY CAUSE YOU DOWN THE ROAD TO BE, TO BE ILL AND, AND HOW TO MANAGE THAT AND, AND BE ABLE TO RETURN BACK INTO SERVICE IN A, UH, IN A SAFE, BUT TIMELY FASHION WERE THINGS THAT WE LEARNED ON THE FRONT SIDE AND COLLABORATIVELY.
I CAN ONLY IMAGINE AS WE CONTINUE TO MOVE FORWARD, THAT THERE'LL BE OTHER THINGS, UH, DISCOVERED ALONG THE WAY AT THIS MOMENT.
I CAN'T THINK OF A SPECIFIC ITEM ON THERE OTHER THAN THAT, JUST THAT WE KEEP AN OPEN MIND TO WHAT OPTIONS AND OPPORTUNITIES MIGHT BE THERE TO HELP US BE MORE RESPONSIVE TO THOSE IN NEED, UH, AND DO THAT IN A, UH, A FASHION RESPONSIBLE WITH THE RESOURCES THAT THE CITY IS GIVING US.
DID YOU WANT TO JUST FOLLOW UP QUICKLY ON THAT, ON THE STAFFING ISSUE? I WAS JUST CURIOUS WITH, UM, DECREASED CALLS AND ALSO KIND OF A LITTLE BIT OF LAG IN, IN HIRING, UM, HAS THAT AFFECTED, UH, OVERTIME BUDGETS POSITIVELY, POSITIVELY OR NEGATIVELY ANYWAY, LOAD AS WELL? THEY WERE, UH, WE HAVE FOLKS WHILE THEY'RE OFF DUTY.
IF THEY RECOGNIZE THAT THEY'VE GOT ILI SYMPTOMS, THEY NOTIFY US BACK TO THE DEPARTMENT.
WE RUN THROUGH THE MEDICAL OPERATIONS CALL LINE AND BASED ON HOW THEY, THEY, UH, UM, RANK THE PERSON, WHETHER IT WAS A LOW OR HIGH RISK THAT THEN AFFECTED THE QUARANTINE MEASURES MOVING FORWARD.
SO HERE'S, UH, HERE'S ANOTHER GAIN FROM THAT USING, UH, THE INFORMATION THAT OUR LOCAL DOCTORS WERE WERE LOOKING AT ORIGINALLY THE QUARANTINE TIME WAS 14 DAYS AFTER 14 DAYS.
IF YOU WERE NOT SYMPTOMATIC, THEY CONSIDERED YOU POST-EXPOSURE THAT YOU WERE, YOU WERE GOOD TO GO BACK TO WORK AND THROUGH THEIR DATA COLLECTION AND ANALYSIS THAT RECOGNIZE THAT THEY COULD CHANGE THAT TO SEVEN DAYS, NO SYMPTOMS. AND ON THE EIGHTH DAY, IF YOU'RE STILL NOT SYMPTOMATIC, GIVE YOU A QUICK TEST THAT THAT QUICK TEST CAME BACK NEGATIVE THAT COULD PUT YOU BACK INTO OPERATIONS BACK TO WORK.
SO THAT DID HAVE A POSITIVE EFFECT, UH, BY MY FOLKS LOOKING AT THINGS, UH, SCRUTINIZE THE NUMBERS, BUT LOOKING AT THINGS RESPONSIBLY, MEDICALLY, AND SEEKING COUNSEL AMONGST THE VARIOUS DOCTORS THAT WE WERE ABLE TO DO, SOMETHING THAT HAD A, THAT HELPED TO REDUCE OUR OVERTIME RISK COMMISSIONER.
[01:05:01]
KEITH, IF I COULD JUST FOLLOW UP ON THAT AND ASK HOW, WHAT KIND OF LEAD ARE PEOPLE HAVING TO USE IF THEY'RE B, IF THEY'RE QUARANTINE, AND THEN IF YOU KNOW, UM, HOW MANY SWORN AND UNFORMED PERSONNEL I'VE BEEN COVID POSITIVE AND HOW MANY PEOPLE HAVE HAD TO BE PULLED FOR APPARATUS BECAUSE OF THAT.SO THE, ALL RIGHT, SO I THINK WE'VE HAD ROUGHLY 50 PEOPLE IN OUR DEPARTMENT, SO CIVILIAN OR UNIFORM, AND MOST OF THOSE HAVE A UNIFORM THAT HAVE TESTED POSITIVE FOR COVID, UH, OVER THE, THE WHOLE DURATION, THE NUMBER OF PEOPLE THAT HAVE BEEN QUARANTINED.
I DON'T HAVE THAT NUMBER OFF THE TOP OF MY HEAD THAT WASN'T SOMETHING THAT OUR SHIFT COMMANDERS WERE TRACKING.
SO I DON'T HAVE THAT AS A QUANTITATIVE NUMBER ACROSS THE, YEAH, THAT KIND OF QUESTION.
I WAS JUST ASKING WHAT KIND OF LEAVE ARE PEOPLE USING IF THEY ARE CORN? GOTCHA.
SO IF THEY'RE QUARANTINED, UH, ON DUTY, THEN THAT'S CONSIDERED AN ON-DUTY DEAL AND THEY'RE NOT HAVING TO USE ANY OTHER PERSONALLY, IF IT WAS AN OFF DUTY EXPOSURE THAT THAT CAUSED THEM TO, TO, TO BE, UH, AT RISK OR NEED TO BE QUARANTINED.
WE FOLLOW LINE, UH, WITH THE CITY.
UH, AND WE NOW ARE SET UP TO WHERE WE'RE GOING TO PROVIDE THEM TWO WEEKS WORTH.
IN ADDITION TO THE, THE ESL THAT WE WILL FIND TWO WEEKS WORTH OF TELEWORKING FOR THEM TELEWORKING FOR US WOULD BE THAT THEY HAVE CONTINUED EDUCATION THAT THEY NEED TO DO.
THERE WAS ALSO THAT THE CITY FOUND, UM, THROUGH LINKEDIN, UH, SOME DIFFERENT, UH, TRAINING OPPORTUNITIES.
SO THINGS THAT WOULD HELP THEM TO BE EITHER BETTER AT THE USE OF CERTAIN SOFTWARE, OTHER DO REPORTS, IT COULD BE LEADERSHIP ITEMS, ET CETERA.
SO THINGS LIKE THAT THAT WOULD THEN, UH, TAKE PLACE OF THEM HAVING TO USE THEIR OWN PERSONAL LEAVE IF THEY WEREN'T FORCED TO DO THAT, IF THEY, IF THEY WANTED TO USE THOSE OPTIONS TO PRESERVE THEIR OWN LEAVE, THEY WERE WELCOME TO DO SO.
AND IF THEY DID NOT WANT TO DO THAT, THEN THEY WERE ABLE TO USE IT ON FIRST ONES CHOICES TO THE, AND DO YOU HAPPEN TO KNOW, UM, HOW MANY PEOPLE HAVE HAD TO BEEN REMOVED FROM APPARATUS BECAUSE OF POSITIVE COVID TESTS OR HAVING TO CORN? UH, I DON'T HAVE THAT NUMBER OFF THE TOP OF MY HEAD.
WE HAVE TIME FOR ONE MORE QUESTION.
COMMISSIONER RAMIREZ, DID YOU HAVE ONE? UH, YEAH.
IT'S, UH, UH, ABOUT, UM, YOU HAD MENTIONED THAT, UM, DECONTAMINATING STATIONS MEANT OFFLINE AT POINTS FOR, UH, SOME STATIONS, UM, AFTER COMING IN CONTACT WITH COVID, HOW LONG WERE THOSE STATIONS OFFLINE FOR HOW LONG WERE THOSE PERIODS PERIODS? SO I DON'T HAVE THAT INFORMATION.
IT WOULD ALSO DEPEND ON THE ABILITY TO GET BACKFILL TO, FOR THOSE FOLKS, THAT RECORDING TEAM, THEY WOULD BE SENT OFF.
SOME STATIONS HAVE ONE UNIT, WHICH WOULD BE FOUR PEOPLE.
SOME STATIONS HAVE TWO UNITS THAT WOULD BE EIGHT, AND WE'D HAVE ONE STATION.
THAT'S GOT THREE UNITS, WHICH WOULD BE 12 PEOPLE, UH, AS WELL.
SO IT WOULD JUST BE A MATTER OF THE SHIFT COMMANDER, REACHING OUT TO FIND, UH, THE, UH, VOLUNTEERS TO COME IN AND FILL THOSE POSITIONS.
THE DE CONNIE OF IT ITSELF WILL TAKE LESS THAN AN HOUR.
SO THE BACKFILL MIGHT TAKE A LITTLE BIT LONGER THAN THAT, JUST DEPENDING ON WHERE THE PEOPLE ARE COMING FROM DOING THE BACKFILL DON'T HAVE A SPECIFIC NUMBER.
I WOULD THINK WITHIN TWO, UH, TWO HOURS THAT THEY WOULD BE RESTAFFED AND BACK IN BUSINESS.
AND THAT'S, THAT'S JUST A SWAG NUMBER.
MOVING ON TO ITEM B OF NEW BUSINESS,
[3.b. Call Diversion Program Project – Mental Health Response and how the program is working in the Communications Center (sponsors: Commissioner Gonzales and Webber) 4:10pm-4:40pm Speaker: -Andy Hofmeister, Assistant Chief, Austin/Travis County Emergency Medical Services]
THE COAL DIVERSION PROGRAM PROJECT, UM, CHIEF BROWN.DO YOU WANT TO INTRODUCE THIS? GIVE US A LITTLE BACKGROUND, OR HOW WOULD YOU LIKE TO PROCEED? AND IF WE CAN BRING ANDY HOFFMEISTER ONLINE FOR THE PANEL AS WELL, PLEASE.
SO JUST INTRODUCING, UH, UH, CHIEF, OUR
UH, IT WAS CUTTING YOU OUT A LOT, BUT I THINK WE UNDERSTOOD, UH, WE'VE GOT ANDY HOFFMEISTER ASSISTANT CHIEF OFF MYRON.
UM, YEAH, SO ANDY HOFFMEISTER, I'M AN ASSISTANT CHIEF OF EMS. UH, I'D LIKE TO, UH, IF AT ALL POSSIBLE BRING ON AT TWO OTHER INDIVIDUALS THAT I WAS
[01:10:01]
GONNA, UM, CO PRESENT WITH THE MURCIA AGUILAR AND KEN HERBIE.UM, SO YEAH, SO I WAS, UH, I GUESS, UH, WHAT, UH, THE REQUEST WAS, WAS TO PROVIDE AN UPDATE ON THE CALL PRICES CALLED DIVERSION, UH, WORK THAT WE'VE BEEN WORKING ON OUR PROJECT WE'VE BEEN WORKING ON.
AND, UM, IF I CAN, CAN I GET THE SLIDE SET? NO, NO, THAT'S OKAY.
I MEAN, NO PRESSURE FIRE HAD SOME BEAUTIFUL SLIDES AND I'M NOT TRYING TO PRESSURE YOU HERE, UH, ASSISTANT CHIEF HOFMEISTER, BUT YOU KNOW, TOUGH STOCK TO FOLLOW.
I'VE GOT SOME NICE LITTLE ICONS AND STUFF LIKE THAT THOUGH.
SO, UH, SO I INTRODUCED MYSELF, I'D LIKE TO GIVE, UH, MARISSA AGUILAR A MOMENT TO INTRODUCE HERSELF AND THEN FOLLOWED BY KEN MURPHY.
I AM THE PRACTICE MANAGER OVER THE EXPANDED MOBILE CRISIS OUTREACH TEAM AT INTERQUAL CARE, THE LOCAL MENTAL HEALTH AUTHORITY OF TRAVIS COUNTY.
SORRY, I'M TRYING TO GET MY CAMERA TO WORK HERE.
SO MY APOLOGIES, TIM MURPHY LIEUTENANT WITH THE AUSTIN POLICE DEPARTMENT, I'M CURRENTLY THE MANAGER OVER EMERGENCY COMMUNICATIONS DIVISION.
ALL RIGHT, WELL, UM, SO WE'LL GO AHEAD.
WE'LL MOVE TO SLIDE NUMBER TWO.
SO, UM, THE, THE CRISIS CALL DIVERSION PROGRAM STARTED, UH, AS A RESULT OF SIX RECOMMENDATIONS MADE IN THE MEADOWS REPORT THAT CAME OUT IN MAY OF 2019.
UM, THIS IS, UH, A LIST OF THE SIX RECOMMENDATIONS THAT WERE IN THE, UM, IN THE REPORT.
UH, SOME OF THEM HAVE ALREADY BEEN COMPLETED.
SOME OF THEM ARE IN PROCESS OR IN PROGRESS, AND THEN OTHERS ARE, UH, WE'LL WE'LL RAMP UP AND FORWARD AND STAFF RESOURCES FROM ONLINE.
UH, TODAY WHAT WE'RE GOING TO TALK ABOUT NEXT SLIDE WILL BE A RECOMMENDATION NUMBER THREE, WHICH WAS TO INTEGRATE, UM, A MENTAL HEALTH, UH, PROFESSIONAL CLINICIAN INTO THE, UM, THE CALL CENTER, PARTICULARLY APD, UM, TO HELP TRIAGE THOSE NINE 11 CALLS INVOLVED WITH, UM, ISSUES AND SEE IF THERE WAS A BETTER WAY TO MANAGE THOSE CALLS, ROUTE THEM TO MORE APPROPRIATE RESOURCES INSTEAD OF EMERGENCY SERVICES.
AND THE GOAL IS, IT SAYS RIGHT HERE IS, IS TO DELIVER WHATEVER PANELS, UM, ARE APPROPRIATE TO MORE TO THOSE SERVICES THAT ARE BETTER EQUIPPED TO HANDLE A MENTAL HEALTH EMERGENCY.
UM, BUT IN THOSE SITUATIONS WHERE THE CALL NECESSARILY CAN'T NECESSARILY BE DIVERTED, IT CAN THAT CLINICIAN TO UTILIZE TO HELP DEESCALATE THE SITUATION AND THEN PROVIDE UPDATES AND INFORMATION TO THOSE RESPONDING, UM, POLICE OFFICERS AND PARAMEDIC TEAM NEEDS.
SO, UM, SO THAT'S THE GENERAL GOAL OF THAT WAS, UH, THAT WAS RECOMMENDATION NUMBER THREE OUT OF THE MEADOWS REPORT.
AND SO, UM, WHAT THE NEXT LINE? SO IN, UH, FYI 1920, UM, THERE WERE ALREADY QUITE A FEW EFFORTS ALREADY BEING TAKEN TO SATISFY THOSE SIX RECOMMENDATIONS.
UM, AND, UM, SO SOME OF THE WORK THAT THAT'S ALREADY BEEN COMPLETED IN FISCAL YEAR ENDING OCTOBER 1ST TO SEPTEMBER 30TH, UM, ALL APD AND LICENSED HEALTH COMMUNICATORS WERE TRAINED IN MENTAL HEALTH FIRST AID.
UM, THAT SATISFIED ONE OF THE RECOMMENDATIONS THAT, UM, THE COMMUNICATION STAFF WE PROVIDED ADDITIONAL MENTAL TRAINING, UH, APD INITIATED QUARTERLY REPORTS TO THE BEHAVIORAL HEALTH CRIMINAL JUSTICE ADVISORY COMMITTEE, OR THE BI, UM, INTEGRAL CARE FACILITATED A NUMBER OF MEETINGS WITH LOCAL ADVOCATES DID DISCUSS THE RECOMMENDATIONS AND GET THEIR INPUT INTO, UH, INTO WHAT THE SYSTEM, HOW THE SYSTEM EVOLVES AND WHERE WE GO.
AND THEN, UM,
[01:15:01]
FOR FYI 2021, UM, WE'RE CONTINUING THE INTEGRATION, WORKING OUT SOME OF THE BUGS, WORKING OUT SOME OF THE DIFFERENT LITTLE THINGS IN REFINING THE PROCESSES.UH, THERE APD IS, HAS ALREADY REFINED AND MADE STRIDES IN A NUMBER OF WAYS THAT HAVE HELPED, UM, INTEGRATE AND INCORPORATE MENTAL HEALTH PERMISSION FOR THEIR CALL PROCESS.
UM, CITY COUNCIL APPROVED THINGS TO FULLY IMPLEMENT THE MEDICAL REPORT RECOMMENDATIONS, ALL SIX OF THOSE RECOMMENDATIONS, AND ALSO CONTRACTED WITH THE MEADOWS INSTITUTE WHO WAS THE ORIGINAL CONSULTANT.
AND SO, UH, BACK IN 2019 THAT, UM, THEY PUT TOGETHER THE ORIGINAL REPORT, THEY, UH, THEY WERE CONTRACTED TO HELP PROVIDE OVERSIGHT AND IMPLEMENTATION OF THE WORK.
UH, TWO OF THE DIFFERENT, UH, WORK THAT WOULD TAKE PLACE TO IMPLEMENT.
UM, LIKE I SAID, JUST A COUPLE OF WEEKS AGO, UH, AN INCOMING CLINICIAN WAS ASSIGNED IN STATION THAT IT, UH, EMS IS SECTION OF THE MEDICATIONS FOR, AND, UM, RIGHT NOW WE'RE ACTIVELY DISCUSSING, UM, DIFFERENT, UH, PERFORMANCE MEASURES AND TRYING TO ENSURE THAT THE EMS AND APS MEASURES ARE, ARE COMPARABLE OR, OR, OR AS COMPARABLE AS POSSIBLE.
UM, SO THAT WHEN WE'RE PRESENTING IN SITUATIONS LIKE THIS, WE CAN TRY TO KIND OF MAKE SURE THAT THE NUMBERS MAKE SENSE.
UM, SO THE NEXT, LIKE I'M GOING TO LET MARISSA AGUILAR TALK A LITTLE BIT ABOUT THE PRICES CENTER COUNSELINGS OR THE C3 NEEDS AND GIVE A LITTLE, A LITTLE OVERVIEW OF WHAT THEY, UM, WHAT THEY'VE IMPLEMENTED THROUGH THEIR STUFF.
THE CRISIS CENTER COUNSELORS ARE COMPRISED OF THE EXPANDED MOBILE CRISIS OUTREACH TEAM OR IOM CUT STOPPED.
UM, THEY ARE ALL MASTERS LEVEL CLINICIANS WHO ARE EITHER PROVISIONALLY, LICENSED, OR HAVE FULL LICENSURE AS LICENSED PROFESSIONAL COUNSELORS.
SOCIAL WORKERS ARE MARRIAGE AND FAMILY THERAPISTS.
UM, WE STARTED WITH AUSTIN POLICE DEPARTMENT CO-LOCATION, UM, DECEMBER 19TH OF, UH, SORRY, DECEMBER OF 2019, AND, UM, HAVE BEEN ABLE TO RECEIVE TRANSFERRED CALLS WHEN THE APD CALL TAKERS IDENTIFY THAT SOMEONE IS IN A MENTAL HEALTH CRISIS.
CURRENTLY OUR HOURS THAT WE ARE AVAILABLE TO RECEIVE THOSE CALLS FROM E APD CALL-TAKERS ARE MONDAY THROUGH FRIDAY, 8:00 AM TO 12:00 AM, AND THEN SATURDAYS AND SUNDAYS, 10:00 AM TO 8:00 PM.
WE WILL BE WORKING ON, UM, AVAILABILITY IN THIS, UH, UPCOMING FISCAL YEAR TO GO 24 SEVEN TO HAVE THAT OPTION FOR AUSTIN POLICE DEPARTMENT.
AND THEN JUST AS ANDY HAD MENTIONED, UM, ON OCTOBER 19TH, WE ALSO BEGAN, UM, CO-LOCATING AND INTEGRATING, UH, IOM CO CLINICIAN ONTO THE NINE 11 CALL CENTER FLOOR FOR EMS CALL TAKERS, UM, IN BOTH AREAS, APD AND EMS, THE EMS CLINICIANS, OR THE C3, UM, COUNSELORS HAVE THE ABILITY TO, UM, RECEIVE CALLS THROUGH THE COMMUNICATION SYSTEMS SUCH AS SOLO COMM.
AND THEN WE ALSO HAVE, UM, ACCESS TO VIEW, UH, THE CALL NOTES THAT ARE HAPPENING, UM, WITH AUSTIN POLICE DEPARTMENT AND EMS AS WELL.
UH, AND WE'D GO TO THE NEXT SLIDE, PLEASE.
SO JUST TO GIVE YOU KIND OF A SENSE OF HOW THE PROCESS HAS EVOLVED AT LEAST OVER THE LAST YEAR, UM, THE, THE WORKFLOW AS A CURRENTLY STANDS RIGHT NOW IN FLINT.
UH, ONCE I APOLOGIZE, I THOUGHT I WAS GOING TO HAVE CONTROL OVER THE SLIDES.
SO THE PERSON CALLS NINE 11 THAT HAS REMAINED THE SAME, THAT HASN'T CHANGED.
UM, NEXT, UH, CLICK, ONCE MORE, THE APD CALL TAKER WILL TAKE THE CALL.
UH, AND THIS IS ACTUALLY IS, IS VIRTUALLY THE SAME OVER AT VMS OUTSIDE OF THE OPERATIONS, BUT THE, UH, THE CALL TAKER WILL, WILL TAKE IN INFORMATION, SPEAK WITH THE CALLER, OBVIOUSLY GET ALL THE INFORMATION THAT'S NECESSARY, ADDRESS AND FIND OUT EXACTLY WHAT THE EMERGENCY IS AND GO THROUGH THAT SET OF QUESTIONS, BUT ALSO DETERMINING WHETHER THIS CALL IS APPROPRIATE FOR, UH, FOR INVOLVEMENT OF THE C3 PERMISSION, LIKE ONCE A MONTH.
UM, SO AGAIN, THE APPROPRIATE RESOURCES, UH, ARE BEING DISPATCHED, UH, AND THAT DEPENDS ON THE CIRCUMSTANCES.
[01:20:02]
UH, EVERY CALL IS A BIT DIFFERENT.AND SO, UM, IF THERE'S, IF THERE THERE'S VIOLENCE OR WEAPONS, THERE'LL BE PEACE OFFICER, UH, DISPATCH, IF THERE ARE INJURIES OR ANY KIND OF POSSIBILITY THAT THERE'S MEDICAL ATTENTION NEEDED, THEN EMS WILL BE DISPATCH, UH, ONCE MORE AND, UH, ONE MORE TIME.
AND SO WHAT, WHAT WE'VE ADDED NOW IS, IS THE INTEGRAL CARE CLINICIAN WHERE THEY WILL ACTUALLY JOIN IN ON THE CALL WHEN APPROPRIATE, UM, AND BE ABLE TO START ASKING THE QUESTIONS.
AND I'D LIKE TO HAVE MARISSA KIND OF GO THROUGH A LITTLE BIT ABOUT WHAT KIND OF CONVERSATION TAKES PLACE AND WHAT SOME OF THE THINGS ARE THE WORLD.
SO OUR, OUR C3 CLINICIANS ARE REALLY FOCUSED ON THAT CRISIS SCREENING AND TRIAGE PIECE TO ENSURE THAT WE HAVE ALL OF THE INFORMATION THAT WE NEED, UM, PRIOR TO, UM, MAKING A DETERMINATION OF WHAT IS THE APPROPRIATE RESPONSE FOR THAT INDIVIDUAL.
SO THAT ASSESSMENT CAN LOOK LIKE, UM, THE LOCATION OF THE INDIVIDUAL, CURRENT BEHAVIORS, PRESENTATION, HISTORY OF MENTAL HEALTH, UH, ISSUES.
UM, WE ALSO ASK QUESTIONS RELATED TO SUICIDE HOMICIDE, ACCESS TO WEAPONS, UM, SUBSTANCE USE, UH, PREVIOUS INPATIENT HOSPITALIZATIONS, AND THEN SUPPORT SYSTEMS IN PLACE TO DETERMINE, UM, ONE, WHAT IS THE MOST APPROPRIATE RESOURCE THAT WE CAN PROVIDE TO THAT INDIVIDUAL IMMEDIATELY.
AND THEN TWO, WHAT'S GOING TO BE THE MOST APPROPRIATE TIMEFRAME FOR, UM, IOM CAUGHT TO RESPOND TO THAT INDIVIDUAL IN THE COMMUNITY IN CRISIS, UM, BY DIVERTING POLICE EFFORTS, UM, WHAT WE HAVE THE ABILITY TO DO ONCE WE GATHER ALL THAT INFORMATION AND, UM, TALK TO THAT INDIVIDUAL IS WE CAN, UM, PROVIDE THEM WITH RESOURCES, UM, THAT CAN HELP THEM GET CONNECTED TO ONGOING SERVICES BASED ON THEIR NEED.
UM, IF THEY'RE ALREADY OPEN TO INTEGRAL CARE SERVICES, WE WILL CONNECT WITH THEIR ONGOING TREATMENT TEAM IF THEY'RE AVAILABLE SO THAT THEY CAN DO THE FOLLOWUP WITH THAT INDIVIDUAL TO PROMOTE, UM, CONTINUITY OF CARE FOR THAT INDIVIDUAL AND THE MOST APPROPRIATE SERVICE OF THEY ARE NOT OPEN TO ONGOING SERVICES.
UM, WE CAN PROVIDE THEM WITH RESOURCES FOR, UM, EXTERNAL COMMUNITY SUPPORTS, UM, THAT AREN'T WITHIN INTEGRAL CARE.
AND THEN WE CAN ALSO, UM, DISPATCH THE EXPANDED MOBILE CRISIS OUTREACH TEAM TO THE SITE OF THE CRISIS TO BEGIN THE FULL CRISIS ASSESSMENT, A FACE TO FACE WITH THAT INDIVIDUAL.
UM, ALTERNATIVELY, IF WE DETERMINE DURING THAT CRISIS READING PROCESS THAT AN INDIVIDUAL, UM, WARRANTS A MORE IMMEDIATE RESPONSE DUE TO EMINENT RISK TO THEIR SAFETY, BASED ON THE CLINICAL QUESTIONS THAT WE'RE ASKING, OR MAYBE SOMETHING'S CHANGED.
UM, AND THE PHONE CALL DURING OUR SCREENING PROCESS, WE DO HAVE THE ABILITY TO TRANSFER THAT CALL BACK TO NINE ONE ONE SO THAT WE CAN ENSURE IMMEDIATE SAFETY OF THAT INDIVIDUAL WHO IS EXPERIENCING A CRISIS.
WE ALSO HAVE THE OPPORTUNITY TO, UM, BE CONFERENCED INTO CALLS WHEN A POLICE OFFICER IS ASSIGNED TO THE CALL DUE TO A PUBLIC SAFETY ISSUE SO THAT WE CAN HELP WITH DEESCALATE DEESCALATION.
UM, WE CAN ALSO PROVIDE UPDATES, UM, THAT WE ARE GATHERING FROM THAT INDIVIDUALS SO THAT THE FIRST RESPONDERS, UM, WHEN THEY ARRIVE ON SCENE, THEY HAVE, UM, THE MOST UP-TO-DATE INFORMATION ON BEST TECHNIQUES AND INTERVENTIONS OR COMMUNICATIONS THAT WE HAVE HAD WITH THAT INDIVIDUAL WHILE THEY'VE BEEN IN ROUTE.
UM, WE ALSO FOLLOW THAT SAME PROCESS, UM, WHEN WE ARE GETTING CALLS TRANSFERRED, UM, FROM THE EMS CALL TAKERS AS WELL.
ANDY, I'M GOING TO HAND IT BACK TO YOU.
UM, SO THINKING MIRRORS VERSA.
UM, SO FOR EMS, THE CALL TAKING PROCESS, YOU DO INCLUDE, UM, THE MENTAL HEALTH COMMISSION IN THE FALL WHERE APPROPRIATE, UM, AND, UH, WE STILL SEND A RESOURCE SO THAT HASN'T CHANGED, BUT I WAS GOING TO GIVE KEN MURPHY AN OPPORTUNITY TO TALK ABOUT ANY KIND OF CHANGES IN HOW THAT PROCESS HAS EVOLVED THUS FAR, UM, FOR THE GROUP.
SO ON THE APD SIDE, WHEN WE STARTED THIS OUT, THIS WAS A BRAND NEW PROCESS FOR US AND A BRAND NEW VENTURE.
SO WE STARTED VERY SMALL AND OVER THE LAST 10 MONTHS, WE HAVE EXPANDED THE TYPES OF CALLS WE ARE SENDING TO
[01:25:01]
THE C3, THE COUNSELORS, AND ALSO THE ABILITY TO, TO PLUG INTO OUR CAD SYSTEM AND TO OUR SOLAR CON SYSTEM FOR EASE OF TRANSFER.AND OUR SILICONE SYSTEM IS OUR NINE ONE ONE SYSTEM.
SO THERE'S AN EASE OF TRANSFER THERE.
UM, AS MARISSA STATED EARLIER, IF OFFICERS HAVE TO GO TO THE SCENE AND WE CAN NOT TRANSFER THE CALL JUST TO, TO THE COUNSELOR, THE COUNSELORS CAN, IF, IF, UH, THE CALL TAKER FEELS THEY COULD PROVIDE SOME ASSISTANCE, WE CAN CONFERENCE IN THE, THE COUNSELOR AND THE COUNSELOR CAN SPEAK TO THE CALLER.
IF IT'S A FIRST PERSON COLOR TO HELP WITH, UM, DEESCALATION TECHNIQUES WHILE OFFICERS ARE IN ROUTE AND PROVIDE OFFICERS ADDITIONAL INFORMATION.
UM, AND SO YOU CLICK ON THE SLIDE MORE TIMES.
AND, UH, SO ONCE SERVICES ARRIVE ON SCENE, WHETHER IT'S, UH, EMS OR, OR, UH, POLICE RESOURCE, UM, THEN THAT'S WHEN, OF COURSE THE IN-PERSON ASSESSMENT TAKES PLACE.
AND, UH, WE DETERMINE NEXT STEPS.
UM, THIS DOES NOT, UH, THIS DOES INCLUDE THE OPTION TO EVENTUALLY KEEP, UH, ON POD STAFF RESPONDING OR TO INITIATE THEIR RESPONSE.
UM, IT COULD BE THAT THIS PERSON MAY, MAY STILL NEED TO BE TRANSPORTED TO A LOCATION, MAY BE AN EMERGENCY ROOM OR A PSYCHIATRIC FACILITY OR SOMETHING LIKE THAT.
BUT WE'VE INTERCEPTED THAT CALL IS EARLY ON IN THE NINE 11 PROCESS.
UM, I THINK YOU COULD POSSIBLY GET, SO IF WE GO TO THE NEXT SLIDE, PLEASE, I'M GOING TO LET KEN MURPHY GO THROUGH THIS SLIDE AND DISCUSS SOME OF THE DATA THAT THEY'VE BEEN OVER FLOOD SO FAR.
SO SINCE THE INCEPTION OF THE PROGRAM, WHICH WAS DECEMBER SIX, THERE, THERE WERE TWO, TWO INITIAL ACTIVATIONS OF THE PROGRAM.
THE FIRST ONE WAS BEFORE DECEMBER SIX, 2019.
WE NEVER TRACKED HOW MANY CALLS WITH, FOR THE POLICE DEPARTMENT HAD A POTENTIAL OR CONFIRMED MENTAL HEALTH COMPONENT.
WE STARTED TRACKING THOSE DECEMBER 6TH AND 2019 SINCE THEN WE'VE HAD 39,681 CALLS.
WE HAVE TAKEN WHERE THERE WAS A POTENTIAL OR CONFIRMED MENTAL HEALTH FACTOR IN THE CALL OUT OF, OUT OF THOSE 39,681 WE'VE DIVERTED SUCCESSFULLY.
AND DIVERSION MEANS NO POLICE RESPONSE AT ALL, 1,133.
REMEMBER THE NUMBER SEEMS SMALL COMPARATIVELY TO THE TOTAL NUMBER OF CALLS, WHERE WE IDENTIFIED A POTENTIAL MENTAL HEALTH COMPONENT, BECAUSE WE WERE EXPANDING OUR, OUR ROLE OR THE ROLE OF THE C3 AS WE MOVED FORWARD IN THE, IN THE PRODUCT PROCESS AND DEVELOP THE PROTOCOL FURTHER.
WE WERE LIMITED WHEN COVID HIT.
UM, WE, WE SHUT DOWN THE FACILITY, THE, THE NINE 11 OPERATION CENTER AND DID NOT ALLOW ANYONE AND INCLUDING THE C3 FOR A COUPLE OF WEEKS.
UH, SO THAT HELD, THAT HELD US BACK A LITTLE BIT.
SO THE NUMBER IS SMALL, BUT OUR TARGET IS 200 TRANSFERRED, SUCCESSFULLY TRANSFERRED CALLS PER MONTH.
UM, SO WE'RE, WE'RE HITTING OUR BENCHMARK AND, UM, OF THE 133 THERE'S THOSE 929, WHERE THE TRUE DIVERSIONS AS I SPOKE TO BEFORE WERE NO OFFICER WAS DISPATCHED.
AND THE REMAINDER HAD TO BE TRANSFERRED BACK TO PATROL FOR PATROL DISPATCH BECAUSE, UH, THE CLINICIAN FELT IT WAS BETTER FOR A, A PATROL MEN TO GO OUT AND SPEAK WITH A PERSON OR THE, THE PERSON INSISTED ON WANTING TO SPEAK TO A PATROL ON PATROL OFFICER.
INSTEAD OF JUST SPEAKING TO SOMEONE ON THE PHONE, GO TO THE NEXT SLIDE, THE NEXT TWO SLIDES I WAS GOING TO LET HIM GO THROUGH THERE, RECALLS THAT WE WOULD, THAT WOULD BE TRANSFERRED TO THE C3, AND THEN ALSO WOULD NOT SO APPROPRIATE CALLS FOR TRANSFERS TO THE CLINICIANS, INCLUDE INDIVIDUALS WITH, WITH A NON-EMERGENCY MENTAL HEALTH CRISIS WHEN THERE WAS NO EVIDENCE OF IT INACTIVE OR EMIT VIOLENCE EITHER TO THEMSELVES OR TO ANYONE ELSE, DISTURBANCES OR DISPUTES SPECIFICALLY RELATED TO MENTAL HEALTH CRISIS, MENTAL HEALTH CRISIS INVOLVING YOUTH, AND ALSO PARENTAL ISSUES.
IF, IF A PERSON CALLS UP AND SAYS, I'M HAVING TROUBLE WITH MY CHILD, WHICH THEY DO, AND THEY WOULD LIKE A POLICE OFFICER TO COME OUT AND SPEAK WITH THEM, THAT'S REALLY NOT A POLICE OFFICER'S JOB TO GO OUT AND SPEAK TO A CHILD.
AND WE FELT MORE APPROPRIATE TO HAVE A CLINICIAN HELP WITH THE PARENT AND MAYBE PROVIDE SOME GUIDANCE ON SOME PARENTING TIPS, OR, UM, REALLY SPEAK TO THE PARENT ABOUT THE CHILD'S BEHAVIOR TO SEE IF THERE WAS ANYTHING THEY COULD DO FROM THE IAN COD SIDE.
AND ALSO, UH, AS WE SPOKE TO BEFORE ABOUT THE GUEST DEESCALATION
[01:30:01]
EFFORTS PRIOR TO FIRST OFFICER, PRIOR TO FIRST RESPONDER ARRIVAL ON SCENE, AND NEXT SLIDE, PLEASE INELIGIBLE CALLS FOR TRANSFERS TO THE CLINICIANS WHEN THERE IS VIOLENT BEHAVIOR TOWARDS THEMSELVES OR SOMEONE ELSE WHEN THEY'RE IN A PHYSICAL POSSESSION OF A WEAPON, UM, NOT JUST A WEAPON IN THEIR HOME, BUT PHYSICALLY IN POSSESSION, THEY HAVE IT IN THEIR HAND, OR IT'S SITTING NEXT TO THEM.OF COURSE, THOSE ARE DANGEROUS SITUATIONS, AND WE WOULD NOT WANT TO SEND THE CLINICIAN BY THEMSELVES TO THOSE CALLS.
SO WE SEND OFFICERS FIRST TO SECURE THE SCENE AND THEN WE'LL GET WITH, UH, THEN THEY WILL CALL THE E M COC CLINICIANS IN, UH, WHEN THERE'S BEEN A COMMISSION OF A CRIME.
SO WHEN ANYTIME THERE'S COMMISSION OF A CRIME, THE OFFICERS HAVE TO RESPOND TO, UM, TO INVESTIGATE THE CRIME.
AND THEN IF THERE'S A MENTAL HEALTH COMPONENT, THEN THEY WILL ASK
WHEN THERE IS SEVERE INTOXICATION POISONING OR INJURY REQUIRING EMS TO RESPOND AS WELL.
OR AGAIN, WHEN THERE'S AN IMMINENT RISK OF HURTING THEMSELVES OR OTHERS.
NEXT SLIDE, PLEASE, ANDY, YOU WANT TO TAKE THIS ONE? YOU'RE ON MUTE.
UM, SO, UH, TO WRAP IT UP, THE NEXT STEPS, UH, THAT WE'RE WORKING IN RIGHT NOW, WE'RE WORKING WITH THE MEADOWS IT'S TO, UM, ON A NUMBER OF THINGS RIGHT NOW, WE'RE KIND OF IN THAT DISCOVERY PHASE TO SEE WHAT THE CURRENT STATE IS, AND THEN WHAT STEPS NEED TO BE MADE.
UM, MOVING FORWARD TO THE REST OF THIS FISCAL YEAR, UM, WE'RE WORKING ON 24, SEVEN AVAILABILITY FOR A MENTAL HEALTH CONDITION WITHIN THIS, UH, THE COMMUNITY PATIENT CENTER, UM, FOR, UH, LOOKING AT, AND THE ABILITY TO HAVE A, WHAT WE'RE CALLING A FOURTH OPTION WHEN YOU CALL NINE ONE ONE, INSTEAD OF THERE BEING JUST POLICE, FIRE EMS, THAT THERE'D BE AN OPTION SOMEWHERE, THAT TREE OF PROCESSES THAT WOULD ESSENTIALLY MEAN POLICE, FIRE, EMS, OR MENTAL HEALTH SERVICES, UM, AND 24 SEVEN AVAILABILITY OF TELE-HEALTH AND TELE-PSYCHIATRY AND, UM, DEPLOYING, UM, M COC CLINICIANS WITH EMS CHB, UM, STAFF 24 SEVEN.
SO THOSE WERE ALL THINGS THAT ARE, THAT WE'RE ACTIVELY WORKING ON.
THE MEADOWS INSTITUTE IS HELPING US ORGANIZE THAT AND, UH, HELPING DRAFT A MAP FOR, UH, FOR THE REST OF THE YEAR.
SO WITH THAT, I BELIEVE THAT'S OUR LAST SLIDE.
I'M HAPPY TO TAKE ANY QUESTIONS OR ANSWER ANY POINT COMMISSIONER LAYTON, PLEASE.
GO AHEAD, ANDY, HOW ARE YOU? I'M GOOD.
SO I JUST HAVE A FEW QUESTIONS FOR YOU THAT I JUST WANTED TO UNDERSTAND SOME OF Y'ALL STRATEGY AROUND SOME OF THESE POINTS THAT YOU MENTIONED.
UM, I WANT TO UNDERSTAND, UM, MAYBE WHAT IT MIGHT LOOK LIKE IF SOMEONE IS IN A FAMILY VIOLENCE SITUATION THAT NEEDS SUPPORT, BUT IS CONCERNED ABOUT MAKING THAT CONTACT, UM, KIND OF WHAT Y'ALL TALKED ABOUT AROUND THAT.
SO, SO CURRENTLY WHAT IF WE WERE TO RESPOND IF VMS WERE TO RESPOND TO A SITUATION AND THERE'S ANY VIOLENCE OR ANYTHING THAT IF SOMEBODY WORKS EITHER, UM, YOU KNOW, MAYBE REACH OUT TO ONE OF OUR STAFF, UH, YOU KNOW, ONE OF THE, EITHER PARAMEDICS THAT RESPOND AND WE'RE EITHER TO DIS TO ASK FOR HELP OR TO INDICATE THAT THERE HAD BEEN SOME FAMILY VIOLENCE, OR IF WE EVEN HAVE STAFF THAT SUSPECTED, THEN THAT WOULD BECOME SOMETHING THAT WE WOULD BE, UH, BRINGING, UH, LAW ENFORCEMENT IN HELP WITH THAT.
UM, AND AS FAR AS TAKING CARE OF THE PERSON, IF THERE WAS A FAMILY VIOLENCE ISSUE, MAYBE IT WASN'T NECESSARILY, YOU KNOW, A MENTAL HEALTH RELATED ISSUE, BUT THERE WAS FAMILY VIOLENCE.
WE WOULD INCLUDE, UM, LAW ENFORCEMENT IN THAT.
AND I'M, UM, I IMAGINE THAT THEY, THEY MIGHT CALL IN MAYBE THEIR, UH, VICTIM SERVICES OR SOMETHING LIKE THAT.
ALL GOOD COORDINATION, ONGOING SERVICE.
BUT, UM, BUT IF THERE'S ANY DOUBT, WE CAN ALWAYS INCLUDE A GOOD, UH, AN INTEGRAL CARE CLINICIAN.
I WANTED TO SAY, I REALLY LOVE THIS PRESENTATION.
I LIKE WHERE Y'ALL'S HEAD IS AT I'M HEARING PEOPLE KIND OF REQUESTING THIS THING.
SO THIS IS VERY MIDDLE INFORMATION.
I'M JUST TRYING TO GET UNDERSTANDING ON HOW SOME OF THESE MIGHT WORK FOR FOLKS.
SO THERE'S ONE OTHER QUESTION I HAVE ABOUT KIND OF THE CULTURAL ADAPTATION OF THIS, UM, THIS INTERVENTION.
SO FOR INSTANCE, HOW WOULD YOU APPLY A DIFFERENT LANGUAGE OR THINGS LIKE THAT, UM, TO THIS, UM, SERVICE? SURE.
SO FOR US, WE HAVE 24 SEVEN, UH, AVAILABILITY OF THE, UH, UH, A LANGUAGE LINE OR OUR DISPATCH.
AND, UM, AND I KNOW THAT INTEGRAL CARE THEY HAVE, UH, PROVIDERS, IF WE WERE TO TALK ABOUT WE'RE BMS, WHERE TO CONNECTOR OR AN INDIVIDUAL TO VEGETABLE HAIR SERVICES, THEY ALSO HAVE ACCESS TO INTERPRETATION SERVICES.
UM, AND SO THERE'S A LOT OF DIFFERENT LANGUAGES SPOKEN IN AUSTIN.
[01:35:01]
KNOW SPANISH BEING ONE OF THE MOST FREQUENT, BUT THERE ARE LOTS OF OTHERS.AND SO WE DO HAVE THAT, UM, THAT AVAILABILITY 24 SEVEN.
UM, AND SO WE WOULD BE ABLE TO DO THAT WITH WATCHING, OBVIOUSLY NOT, NOT THE BEST.
IT'S NICE TO HAVE SOMEBODY FACE-TO-FACE, UM, BUT SOMETIMES IT'S, YOU KNOW, YOU DO THE BEST YOU CAN WITH THE TOOLS YOU HAVE.
UM, WELL, IT'S JUST KIND OF HEARING SOME THINGS, I DIDN'T KNOW HOW TO ANSWER KIND OF IN THE COMMUNITY.
AND SO I'M LIKE, I'M TRYING TO FIGURE OUT HOW THIS WORKS, YOU KNOW, THAT FOURTH OPTION, UM, YOU KNOW, I KNOW THE VIOLENCE COMPONENT IS A BIG DEAL OF THIS, BUT I'M STARTING TO HEAR PEOPLE WONDERING IF WE KNOW THAT HAVING CERTAIN PEOPLE RESPOND TO OUR CRISIS WILL WE'LL ESCALATE IT.
AND WE NEED THAT OPTION TO WALK THROUGH WHAT THAT LOOKS LIKE.
THE RESPONSE LOOKS LIKE, HOW THEY MIGHT BE ABLE TO GET THAT KIND OF EXTRA CARE, EVEN IF THERE WAS LIKE, I KNOW THAT WE HAD TO SEND PEOPLE WHEN WE NOTICE THAT THERE'S VIOLENCE, BUT IF WE KNOW THAT A CERTAIN RESPONSE WILL ESCALATE IT IN CERTAIN CULTURAL ADAPTATIONS, LET'S TALK ABOUT THE COMMUNITIES THAT ARE ASKING FOR THESE OTHER OPTIONS.
UM, HOW CAN THEY GET THAT RESPONSE, UM, UH, IMMEDIATELY? AND IT SOUNDS TO ME LIKE YOU'RE TELLING ME THEY SHOULD ASK FOR THIS INTEGRATION PIECE.
UM, AND THEN TELL ME THE WORDS THEY MIGHT USE TO, TO ASK FOR THAT INTEGRATION PIECE.
IF THEY KNOW IT'S GONNA BE A DIFFICULT CASE, UH, SCENE FOR EVERYONE, UH, I COULD ASK, YOU KNOW, CAN, I'M NOT SURE IF MAYBE THERE'S PROTOCOL ON APD SIDE IN TERMS OF WHAT SOME OF THOSE KEY PHRASES ARE OR WHAT THEY CAN REQUEST.
UM, I KNOW THAT OBVIOUSLY IF SOMEBODY REACHES OUT AND THEY SAY, YOU KNOW, I IT'S OBVIOUS THAT THERE'S ONLY, UH, IF SOMEBODY ONLY SPEAKS SPANISH ON TEAMS LIKE THAT, THEN OBVIOUSLY, YOU KNOW, AUTOMATICALLY THERE WOULD BE EFFORTS, UM, TO TRY TO TRY TO HAVE A RESOURCE RESPOND AT THIS, BUT I DON'T KNOW.
AND CAN YOU, CAN YOU SPEAK TO THAT A BIT? YES, SIR.
SO WHEN SOMEONE CALLS NINE ONE ONE, AND THEY RECOGNIZE THEY SPEAK A DIFFERENT LANGUAGE, THE FIRST THING TO DO IS CONFERENCE IN OUR LANGUAGE LINE AND TO TRY TO DETERMINE WHAT LANGUAGE IS SPOKEN, THEN THEY GET A TRANSLATOR ON THE LINE AS WELL, AND THEN THEY, THEY START THE TRANSLATION PROCESS TO FIGURE OUT WHAT'S GOING ON, ON SCENE.
NOW, IN THE CASE, IF IT'S, IF INTEGRAL CARE IS INVOLVED AS WELL, AND WE DETERMINED IT AS A NON-EMERGENCY MENTAL HEALTH CALL, WE WILL TRANSFER THE TRANSLATOR ALONG WITH THE CALLER TO THE CLINICIAN, AND THEN THEY WILL GO THROUGH THE PROCESS HERE.
IF INTEGRAL CARE NEEDS TO SEND ON IT, THEY SEND IAN COD AND THEY DETERMINED THAT POLICE ARE NOT NEEDED.
EMS IS NOT NEEDED THEN INTEGRAL CARE FROM ONCE THEY ARRIVE ON SCENE, THEY HAVE THEIR TRANSLATION SERVICES, THEY CAN CALL.
UM, AS FAR AS, UH, I BELIEVE I UNDERSTAND QUESTION ABOUT IMMEDIATELY IDENTIFYING, UH, WHETHER IT'S A MENTAL HEALTH CALL.
ONCE WE HAVE A CLINICIAN AVAILABLE TO US AND ON THE OPERATIONS FOR 24 SEVEN, WE CAN ADD THAT FOURTH QUESTION IN OF DO YOU NEED MENTAL HEALTH SERVICES? AND SO THE QUESTION, THE, THE RESPONSE WILL BE WHEN A PERSON CALLS NINE 11, DO YOU NEED POLICE, FIRE, EMS, OR MENTAL HEALTH SERVICES? IF THEY SAY MENTAL HEALTH SERVICES, THEN WE'LL KNOW TO WE'LL FIND OUT A LITTLE BIT MORE INFORMATION, WE'LL GATHER A LITTLE MORE INFORMATION TO ENSURE THAT IT'S TRULY A MENTAL HEALTH SERVICE, AND THERE IS NO VIOLENCE.
THERE'S NOTHING GOING ON AND WE'LL TRANSFER THOSE FOLKS TO THE CLINICIAN.
DOES THAT ANSWER YOUR QUESTION, SIR? OKAY.
I BELIEVE WE HAD A QUESTION, COMMISSIONER NUNEZ, GO AHEAD.
HI, THANK YOU FOR THIS PRESENTATION.
I HAD A QUESTION THAT WAS RELATED TO THE POPULATIONS THAT ARE SERVED BY THE SUN, WHETHER, UM, THE HOMELESS POPULATION HAS, UM, YOU KNOW, BEEN ABLE TO HAVE ANY CALLS DIVERTED, UM, TO THESE SERVICES.
AND THEN, UM, THE OTHER QUESTION WOULD BE, UM, FOR PEOPLE WHO HAVE SUBSTANCE ABUSE ISSUES WHO, UM, MAYBE ARE HOMELESS, YOU KNOW, AND, AND LET'S SAY THAT THEY'RE INTOXICATED, BUT NOT NECESSARILY SEVERELY OR NOT, YOU KNOW, AN IMMINENT DANGER TO THEMSELVES OR OTHERS WOULD, UM, THIS KIND OF SITUATION ALSO BE POTENTIALLY, UM, QUALIFY FOR THESE KINDS OF TRANSFERS.
SO, UH, IF I UNDERSTAND THE QUESTION CORRECTLY, BASICALLY, IF, IF THIS IS, IF THE CALL WERE TO INVOLVE, SAY A SUBSTANCE USE ISSUE, UM, IN ADDITION TO A MENTAL HEALTH MEAN, THEN WE COULD, OF COURSE WE INCLUDE INTEGRAL CARE.
UM, MEDICAL CARE HAS A WHOLE HOST OF DIFFERENT RESOURCES AVAILABLE, UH, AND THEY HAVE SERVICES SPECIALIZED IN THAT.
[01:40:01]
RESSA.DO YOU WANT TO TALK A LITTLE BIT ABOUT SOME OF THE RESOURCES? YES.
SO, UM, WE DO HAVE SUBSTANCE USE SERVICES THAT WE CAN CONNECT TO, UM, FOR ONGOING TREATMENT AND CARE WITHIN INTEGRAL CARE.
HOWEVER, UM, THOSE CALLS ARE APPROPRIATE FOR US, UM, FOR INDIVIDUALS THAT HAVE, UM, SUBSTANCE USE OR ARE UNDER THE INFLUENCE IF THEY'RE ABLE TO, UM, MEANINGFULLY ENGAGE IN AN ASSESSMENT WITH US.
SO, UM, JUST BECAUSE THEY ARE UNDER THE INFLUENCE OF A SUBSTANCE DOESN'T MEAN THAT THEY WOULD NOT, WOULD NOT BE APPROPRIATE FOR A TRANSFER FOR US TO START THE SCREENING AND TRIAGE, UM, TO DETERMINE IF THEY'RE ABLE TO, UM, ENGAGE IN THAT MEANINGFUL ASSESSMENT FOR A FACE-TO-FACE SERVICE.
UM, EVERY SITUATION IS DIFFERENT, UM, BUT WE WOULD GO THROUGH OUR STANDARD SCREEN SCREENING AND TRIAGE AND DETERMINE THE LEVEL OF INTOXICATION AND IF NEEDED, UM, TRANSFER BACK TO POLICE AND OR EMS BASED ON THE INFORMATION THAT WE'RE RECEIVING FROM THAT INDIVIDUAL.
UM, WE CAN ALSO AT TIMES, UM, DISPATCH OUR TEAM OUT, UM, CONCURRENTLY WITH, UH, POLICE AND EMS AS WELL.
UM, AND WORKING IN COLLABORATION WITH THE REFERRALS THAT WE HAVE ALREADY SCREENED AND TRIAGED.
UM, FOR THE FIRST PART OF YOUR QUESTION, WE DO HAVE, WE HAVE HAD REFERRALS, UM, WHERE WE ARE SERVING INDIVIDUALS THAT ARE EXPERIENCING HOMELESSNESS.
I CAN'T TELL YOU, UM, THE PERCENTAGE OFF THE TOP OF MY HEAD THAT WE'VE BEEN REFERRED TO, BUT WE ARE TRACKING THAT INFORMATION.
UM, SO WE, WE DO HAVE THAT INFORMATION AND YES, WE ARE RESPONDING TO INDIVIDUALS EXPERIENCING HOMELESSNESS.
WHEN DO WE EXPECT TO BE ABLE TO HAVE COUNSELORS AVAILABLE 24 SEVEN? I DON'T KNOW IF I MISS THAT.
UM, THIS FISCAL YEAR WE'RE CURRENTLY IN THE PROCESS OF, UM, ON HIRING, INTERVIEWING AND ONBOARDING, UM, APPLICANTS TO GET THEM TRAINED UP FOR THAT 24 SEVEN CURRENTLY ONBOARDING.
UM, MR. HOFFMEISTER, MS. AGUILAR, MR. MURPHY, THANK YOU VERY MUCH FOR THE PRESENTATION.
AND WE LOOK FORWARD TO, UH, GETTING AN UPDATE FROM YOU WHEN YOU'RE FURTHER ALONG.
[3.c. Approve 2021 Calendar for Public Safety Commission Meetings (4:40pm-4:55pm)]
APPROVE THIS SCHEDULE FOR, UH, OUR CALENDAR MEETINGS FOR, UH, FISCAL YEAR 2021.UM, MS. JACKSON, ARE WE GOING TO BE ABLE TO PULL UP THAT LIST OR WE CAN JUST GO THROUGH IT VERBALLY? I THINK THE ONLY CHANGES ARE, UH, FOR JULY 4TH AND FOR LABOR DAY.
SO TUESDAY, JULY 6TH AND SEPTEMBER, UM, SEVENTH.
AND, UH, NO, WE DON'T HAVE THAT TO PULL UP.
IT'S JUST A PART OF YOUR BACKUPS.
UM, WE HAVE A LITTLE BIT OF TIME TO DISCUSS
UM, AND, AND WHEN THEY WILL RETURN TO IN-PERSON, I HAVE NOT SEEN AN UPDATE ON THAT, RIGHT? THE CITY CLERK WILL CONTINUE TO UPDATE US.
UH, CURRENTLY THIS CALENDAR THAT YOU'LL BE VOTING ON TODAY IS WE'RE PUTTING IT IN PLACE AS IF WE MAY BE ABLE TO RETURN AT ONE DAY IN 2021 TO, UM, UH, REGULAR MONDAYS AND, AND THE BUILDING.
AGAIN, ANY QUESTIONS, CONCERNS, SUGGESTIONS OF CHANGE.
SO, UM, I WILL HAVE TO TAKE A VERBAL APPROVAL FROM EVERYONE.
[01:45:01]
SO YOU GUYS WILL UNMUTE AND COMMISSIONER HODSON FLOAT.SO WE HAVE AN ANONYMOUS APPROVAL UNANIMOUS, UNANIMOUS APPROVAL OF OUR CALENDAR FOR 2021.
UM, AND THE FINAL AGENDA ITEM IS ANY
[4. Future Agenda Items (4:55 -5:00pm)]
FUTURE AGENDA ITEMS. I WILL LET YOU KNOW WHAT I HAVE RIGHT NOW FOR DECEMBER, AND THEN WE CAN TALK ABOUT JANUARY AS WELL.UM, BUT AS OF RIGHT NOW, I HAVE, UM, THE LEGISLATIVE UPDATE FROM, UH, BRIEF FRANCO, WHICH UNFORTUNATELY HAD TO BE MOVED FROM THIS, UM, MEETING DUE TO A CONFLICT.
I ALSO HAVE, UM, THE I'VE REQUESTED THE REPORT FROM THE OFFICE OF POLICE OVERSIGHT ON THE, UH, UPDATED RACIAL PROFILING REPORT.
UM, WE ALSO HAVE, UM, A POTENTIAL PRESENTATION OF AN APD AUDIT, WHICH WAS ALSO, UM, EXECUTED BY A, UH, CONSULTANT.
SO WE HAVE THOSE ON THE SCHEDULE.
AS OF RIGHT NOW, WE STILL HAVE A LITTLE BIT OF PLAY.
UH, ALSO DEPENDING IF WE WANT TO CONTINUE THE CONVERSATIONS WITH WHICH I THINK WE ON, UH, THE RE-IMAGINING, THE APD HEADQUARTERS.
UM, I ALSO GOT, UM, COMMISSIONER RAMIREZ.
I ALSO SENT YOU BACK SOME RESPONSE ON THE THINGS YOU SENT TO ME AND SAME WITH, UH, COMMISSIONER LANE.
I THINK, UH, COMMISSIONER WEBER IS GOING TO SUPPORT YOUR, UM, CONVERSATION ABOUT TRANSGENDER VIOLENCE.
SO WE WILL ANTI-TRANS GENDER VIOLENCE.
SO WE WILL MAKE SURE, UH, THAT IF I CAN'T GET THAT ON TO DECEMBER, WE'LL DEFINITELY PUSH IT TO JANUARY, BUT IT'S ON THE LIST.
I JUST HAD A QUESTION ABOUT THE DNA LAB UPDATE AND WHETHER OR NOT THAT'S ON THE DOCKET FOR JANUARY, SOMETIME.
AND I HAVE NOT GOTTEN AN UPDATE IF IT'S GOING TO BE AVAILABLE, SO I WILL MAKE SURE WE FOLLOW UP ON THAT COMMISSIONER WEBER.
DO YOU HAVE SOMETHING ELSE? YEAH, SO I WAS HOPING TO HEAR FROM ALL THE DEPARTMENTS ABOUT THE QUESTIONS I ASKED KEITH BUYERS, HOW MANY, UM, FOREIGN FOREIGN PERSONNEL HAVE BEEN, UH, TESTED POSITIVE FOR COVID AND HOW THEY'RE BEING ASKED, LIKE WHAT LEAVE THEY'RE BEING ASKED TO USE AND THINGS OF THAT NATURE.
SO I'LL PUT TOGETHER A LIST OF QUESTION.
UM, 80 AND CHIEF GAY FROM APD WILL DO HIS QUARTERLY REPORT NEXT MONTH.
SO LET'S MAKE SURE, I THINK SHE'D GET YOUR ONLINE.
LET'S MAKE SURE YOU HAVE THOSE ANSWERED IN YOUR PRESENTATION AS WELL, PLEASE.
AND JUST LIKE REACTING TO THE NEWS.
UM, YOU KNOW, MAYBE YOU NOT THE BEST WAY TO SET AN AGENDA, BUT I ASSUME AN APOLOGY FROM THE POLICE DEPARTMENT IS FORTHCOMING FOR THE DISGUSTING PHOTO THAT WAS TAKEN IN FRONT OF CITY HALL WITH POLICE OFFICERS IN UNIFORM AND PEOPLE FLASHING WHITE POWER SIGNS OVER THE WEEKEND, TO THE EXTENT THAT WE DON'T, THE COMMUNITY DOESN'T GET AN APOLOGY FOR THAT.
I WOULD LIKE TO DISCUSS IT ON AN AGENDA, MANY OTHER AGENDA ITEMS. UM, MR. LANE, PLEASE.
UM, CAN WE, THE GROUP WE JUST TALKED TO, I THINK IS A REALLY IMPORTANT GROUP TO, TO KEEP TALKING ABOUT, CAN WE BRING THEM BACK SOONER THAN LATER? I DON'T KNOW WHAT TO ASK FOR EXACTLY, BUT I FEEL LIKE WHAT THEY'RE ON IS VERY, WILL BE VERY IMPORTANT IN THE COMING MONTHS.
AND I'D LOVE FOR US TO PROVIDE A MORE DIRECT SUPPORT, BUT I DUNNO IF THAT'S AN AGENDA ITEM OR JUST SOMETHING TO ASK FOR IT, BUT I'M HAPPY TO SUBMIT WHATEVER.
I'M, I'M HAPPY TO, TO KEEP THEM ON THE LIST OF RECURRING TOPICS JUST AS THEY, AS THEY FEEL LIKE THEY HAVE SOMETHING TO UPDATE US WITH, BUT WE CAN ASK, I MEAN, WE CAN ALWAYS ASK A CERTAIN REPORT IF YOU'D LIKE THEM.
THEY DID GIVE US A LOT OF STATS, WHICH I LOVED.
WE WANT THEM TO GIVE US LIKE A REPORT ON THAT.
JUST SOMETHING LIKE THAT, WHERE WE KEEP IN CONTACT WITH THEIR PROGRESS.
[01:50:01]
THAT'D BE GREAT.I WAS JUST GOING TO ADD ONTO THAT AND JUST, YOU KNOW, IF THEY COULD GIVE US CONTINUE TO GIVE US STATS EITHER BROKEN DOWN BY MONTH DEMOGRAPHIC TYPES OF CALLS THAT ARE BEING DIVERTED.
I MEAN, JUST SO IT SOUNDS LIKE THEY'RE DOING GREAT WORK AND IT'S GOING TO KEEP RAMPING UP AND I'D BE INTERESTED TO SEE HOW BIG AND GREAT IT COULD GET.
UM, COMMISSIONING AND YOU JUST HAD A GOOD POINT ABOUT WHAT YOU JUST, UH, THE ITEM THAT YOU MENTIONED, COMMISSIONER WEBER ABOUT THE APD AND TALKING.
MAYBE WE TALK ABOUT SOCIAL MEDIA POLICY AND, UH, THAT WAS, WAS LIKELY CLEARLY IN VIOLATION OF A SOCIAL MEDIA POLICY.
AND MAYBE THIS IS SOMETHING THAT WE SHOULD BE DISCUSSING.
WE CAN DEFINITELY DISCUSS THAT OFFLINE AS WELL.
UM, WITH JOSH LOOKING AT US FIVE MINUTES TO SPARE, UH, I'M GOING TO TAKE THESE LAST FEW MINUTES ONCE AGAIN, TO, UM, TO ECHO MY PLAY FROM EARLIER, PLEASE VOTE GET IN LINE BEFORE 7:00 PM.
IF YOU ARE IN LINE AT 7:00 PM, YOU WILL BE ALLOWED TO VOTE.
UM, YOU CAN GO TO, UH, TRAVIS VOTES.COM, WHICH HAS ALL THE INFORMATION ABOUT, UH, POLLING LOCATIONS TOMORROW OPEN FROM 7:00 AM TO 7:00 PM ALL AROUND THE CITY.
ON ELECTION DAY, YOU MUST VOTE IN, UH, YOUR PRECINCT.
SO YOU CANNOT VOTE ANYWHERE IN TRAVIS COUNTY, THE WAY WE DID FOR, UM, UM, EARLY VOTING AND CONGRATULATIONS TO ALL OF US IN TRAVIS COUNTY FOR THAT AMAZING TURNOUT.
I BELIEVE WE HAD ALL MORE BALLOTS CAST AND EARLY VOTING THAN WE DID ALL OF 2016.
SO, UH, AMAZING WORK TO EVERYONE IN THAT THAT MADE THAT HAPPEN.
ON THAT NOTE, DO I HAVE A MOTION TO ADJOURN? THANK YOU.
UM, I THINK I HAVE TO ONCE AGAIN GO ONE BY ONE COMMISSIONER RAMIREZ.
I MYSELF, UM, AGREED TO THE MOTION AS WELL.
UM, SO MOVED, THANK YOU VERY MUCH.
THIS, UH, OFFICIALLY CLOSES THE MEETING OF THE PUBLIC SAFETY COMMISSION FOR THE CITY OF AUSTIN.
THANK YOU VERY MUCH FOR YOUR TIME.