Jul 20, 2020 Cap Metro

FOR NOON.

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UH, WE'LL GET ROLLING.

GOOD AFTERNOON, EVERYBODY.

THANK YOU FOR JOINING US FOR THIS REMOTE MEETING OF THE CAP.

METRO BOARD OF DIRECTORS APPRECIATE THE BOARD AND STAFF MEMBERS ARE ABLE TO JOIN US HERE IN THE VIRTUAL MEETING ROOM.

AND I UNDERSTAND WE'RE STREAMING THIS MEETING LIVE ON THE CAP METRO WEBSITE, BEFORE WE GET STARTED JUST A, A COUPLE OF THE USUAL, UH, REMINDERS SO THAT EVERYONE CAN BE HEARD.

AND SO THAT WE DON'T GET, UH, AN ECHO, UH, OR, UH, MY CASE FREQUENTLY, A LITTLE WHITE DOGS IN THE BACKGROUND.

I'D ASK EVERYONE TO PLEASE PUT YOUR MICROPHONE ON MUTE AND WHEN YOU'RE NOT SPEAKING, UH, ALSO BECAUSE NOT EVERYONE WILL BE VISIBLE AT ALL TIMES, I'LL BE ASKING EACH BOARD MEMBER FOR A VERBAL VOTE OF YAY OR NAY WHEN THE TIME COMES ON OUR ACTION ITEMS, WE'VE GOT A LOT TO GET TO TODAY.

SO, UH, WE'LL GET OUR MEETING STARTED.

IT IS MONDAY, JULY THE 20TH, AND OUR TIME IS 1203.

UH, SINCE, UH, WE HAVE, UH, LAST BEEN TOGETHER, UH, BOARD COLLEAGUES.

I'M VERY SORRY TO REPORT THAT.

WE HAVE LOST AN ADDITIONAL, I THINK TWO MEMBERS OF OUR TEAM, UH, TO COVID AND WE'VE HAD A, UH, A LARGE NUMBER OF FOLKS WHO'VE TESTED POSITIVE.

SO, UH, I JUST WANT TO STOP FOR A MOMENT AND RECOGNIZE THE HEROIC EFFORTS OF OUR FRONTLINE PEOPLE THAT PARTICULAR OUT THERE, UH, CONTINUING TO MOVE PEOPLE BETWEEN THEIR HOMES AND WORK OR THEIR HOMES AND HEALTHCARE, OR THEIR HOMES AND EDUCATION.

AND I'M NOT AS WE'RE STILL GETTING 40,000 PEOPLE A DAY.

AND, UH, UNFORTUNATELY AS A CONSEQUENCE TO SOME DEGREE OF THAT, THEN OUR OWN FOLKS HAVE TESTED POSITIVE.

AND SO I'D LIKE TO NOW, BEFORE WE GET INTO THE SUBSTANCE OF OUR MEETING, JUST TO HAVE A MOMENT OF SILENCE FOR OUR COLLEAGUES, AND I WON'T MENTION NAMES BECAUSE I DON'T THINK, UH, WE'VE, UH, ASKED FOR PERMISSION TO SHARE, BUT LET'S, UH, LET'S JUST TAKE A MOMENT OF SILENCE HERE, UH, IN RECOGNITION OF OUR EMPLOYEES WHO LOST SURVIVES TO COVID.

THANK YOU VERY MUCH ON A HAPPIER NOTE.

UM,

[I. Recognition]

AND WE'D LIKE TO RECOGNIZE, UH, SOME MEMBERS OF THE CAP, METRO, SOME SPECIAL MEMBERS OF THE CAP, METRO, UH, FAMILY, UH, THE EMPLOYEES WE'RE ABOUT TO RECOGNIZE HAVE BEEN HERE SINCE THE VERY BEGINNING AND SOME EVEN, UH, BEFORE WITH THE AUSTIN TRANSIT SYSTEM.

AND THEY'VE ALL BEEN A GREAT PART OF OUR SUCCESS AND, UH, SOME NAMES THAT YOU WILL RECOGNIZE, UH, FROM PRIOR RECOGNITIONS ON A VARIETY OF THINGS IT'S ESPECIALLY GRATIFYING TO BE ABLE TO CALL OUT THE NAMES OF THESE, UH, EMPLOYEES, BECAUSE ALL OF YOU ARE FRONTLINE WORKERS.

WHO'D KEPT THE SYSTEM MOVING DURING THE CHALLENGES OF THIS GLOBAL PANDEMIC.

UH, YOU'VE BEEN MOVING AUSTIN AND, UH, YOUR LONG SERVICE TO CAP METRO, UH, MOVES ME AND MOVES OUR BOARD MEMBERS.

UH, EACH OF THE EMPLOYEES WE'RE ABOUT TO CALL OUT HAS RECEIVED A, UH, SERVICE PEN FOR THEIR YEARS OF SERVICE, SOME GIFT CARDS AND A LITTLE, A TROPHY AS A THANK YOU FOR THEIR LONG STANDING COMMITMENT TO CAP METRO INTO, UH, OUR LARGER COMMUNITY.

UH, AND IF YOU'LL, UH, PULL UP THE PRESENTATION, WE'LL GO THROUGH THE NAMES OF THESE GREAT EMPLOYEES WHILE HE'S DOING THAT.

I HOPE, UH, I HOPE ALL OF YOU, UH, UH, HAVE, ARE ABLE TO WATCH AND YOUR FAMILY MEMBERS SEE AS WELL, HOW MUCH WE APPRECIATE YOU.

I'M GOING TO READ THE LIST OF NAMES, SYLVIA GARZA, WARREN I'M HERE SINCE JULY, 1985 OR NAVAL HARDO, UH, HERE SINCE JULY OF 1985, RAPHAEL VILLAREAL HERE'S SINCE MAY OF 1985 DIRECTOR OF CONTRACT OVERSIGHT, UH, GEORGE FRANKLIN BUS OPERATOR, UM, HERE SINCE MAY OF 1985, CASSANDRA LEE BUS OPERATOR HERE SINCE, OR WITH US SINCE MAY OF 1985, NEXT PAGE OVERTLY A BUS OPERATOR WITH US SINCE MAY OF 1985, UH, P BAEZ BUS OPERATOR WITH

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AND JOHN MALONE BUS OPERATOR WITH US SINCE MARCH OF 1985.

NEXT SLIDE PLEASE.

UH, MELCOR GALVON, UH, HERE ARE WITH US SINCE JULY, 1984, ONE, UH, MARIA DELA CRUZ, A BUS OPERATOR WITH US SINCE APRIL, 1984, JERRY HOSEA MASTER MECHANIC WITH US SINCE JULY, 1983, ARTHUR MARIO US OPERATOR WITH US SINCE DECEMBER, 1983, DAVE MARSH GENERAL MANAGER CARTS HAVE BEEN WITH US SINCE DECEMBER, 1983.

NEXT SLIDE PLEASE.

WAYNE BRISBY BUS OPERATOR, UH, WITH US SINCE NOVEMBER, 1982, WHEN EITHER CARD CORDONA BUS OPERATOR SINCE SEPTEMBER, 1982, LUPINE MENDOZA MASTER MECHANIC WITH US SINCE DECEMBER, 1981 39 YEARS.

PAUL TORRES MASTER MECHANIC WITH US SINCE OCTOBER, 1981, 39 YEARS.

OUR MENDO IS STRONG WITH US SINCE APRIL, 1981, 39 YEARS.

MR. WAS THAT I MENTIONED EARLIER 38 YEARS AND MS. CORDONA 38 YEARS, PRETTY SPECTACULAR.

NEXT SLIDE.

UH, CHARLES DIVYA, UH, SINCE NOVEMBER, 1979, 41 YEARS.

UH, EMPTY LEWIS BUS OPERATOR SINCE MARCH, 1979, 41 YEARS.

UH, JOEL MASON BUS OPERATOR SINCE FEBRUARY, 1977, 43 YEARS, EDWARD SWAN BUS OPERATOR SINCE FEBRUARY, 1974, 46 YEARS.

NEXT SLIDE.

UM, CHAIR, COULD I ASK YOU A QUESTION? SURE.

OKAY.

I THINK YOU MAY HAVE MENTIONED THIS BEFORE, BUT, UM, HOW, THIS IS AN IMPRESSIVE NUMBER OF PEOPLE.

UM, HOW MANY ARE WE TALKING ABOUT? WHO'VE BEEN WITH US FOR MORE THAN 35 YEARS, FOUR, FIVE, SIX, SEVEN, EIGHT, NINE, 10, 11, 12, 13, 14, 15, 24, 24.

YES.

HOW ABOUT, UH, A REMOTE ROUND OF APPLAUSE FOR ALL THESE FOLKS WHO HAVE BEEN REALLY THE, THE CORNERSTONES OF, UH, I MIGHT BE STRETCHING A LITTLE BIT, BUT SOME OF THESE PEOPLE HAVE BEEN DRIVING FOR CAT METRO LONGER THAN I'VE BEEN ALIVE OR SOMETHING LIKE THAT.

A COUPLE OF THEM BEAT ME TO THAT PICTURE.

REALLY FANTASTIC.

I SURE WISH WE WERE ABLE TO BE TOGETHER.

AND HOPEFULLY WHEN WE GET BACK TOGETHER AGAIN, WE CAN HAVE EVERYBODY AND HAVE A PROPER CELEBRATION, BUT IN THE MEANTIME, A TIP THAT I HAD TO ALL OF YOU, WE'RE, UH, WE'RE REALLY PROUD OF YOU AND VERY GRATEFUL FOR YOUR SERVICE, LIKE A NEXT STEP.

NORMALLY WE WOULD BE TAKEN UP PUBLIC COMMENT THAT UNDERSTAND WE DID NOT HAVE ANYBODY TO SIGN UP TO SPEAK TODAY.

SO

[III. Advisory Committee Updates: 1. Customer Service Advisory Committee (CSAC) 2. Access Advisory Committee]

MR. BANKS, ARE YOU WITH US SOMEWHERE? AND IF SO, WHAT KIND OF SUIT ARE YOU WEARING TODAY? OH, IT'S, UH, I'M TAKING TODAY.

I THINK WE GET MY CAMERA ON.

I KNOW HOW TO USE TECHNOLOGY.

I COULD DO BETTER.

HERE WE GO.

THERE WE GO.

YEAH.

TAME JUST THE GRAY JACKET, RICHARD.

UM, HOPEFULLY Y'ALL HAVING A GOOD MONDAY MORNING.

YES, SIR.

YANNIS, HOLD ON ONE SECOND, ED.

I DON'T THINK WE NEED THE PRESENTATION UP UNLESS YOU'RE GOING TO ALL RIGHT.

LET'S SAY WE WANT YANNIS AND ALL OF US FULL GLORY.

OH, I APPRECIATE THAT.

UM, YEAH.

SO FOR ACCESS, WE WENT OVER, LET ME PULL UP THAT THE ACCESS, THEY WENT OVER THE 30 YEAR ANNIVERSARY, UH, ADA ANNIVERSARY, WHAT WE'LL BE DOING MARTIN, UH, PRESENTED THAT TO AND LET THEM KNOW WHAT OUR PLAN WAS TO CELEBRATE THE ADA AS WELL AS CAT METRO'S ANNIVERSARY.

UH, ANDREW MURPHY GAVE HIM A VEHICLE UPDATE AND THE NEW WHEELCHAIR SECUREMENT SYSTEMS THAT WE'LL BE HAVING IN OUR VEHICLES,

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THE TWO NEW ONES WE'RE TRYING OUT, UM, THAT ARE IN SOME, THE VEHICLES ARE READY.

UH, OF COURSE THERE WAS ANOTHER GROCERY UPDATE AND WIFI PROGRAM WAS UPDATED.

LET THEM KNOW HOW THAT'S BEEN GOING.

AND I BELIEVE, UH, I WILL SLATE IT THROUGH THE PROJECT CONNECT UPDATE, BUT I THINK DAVE WAS ON THERE AND I THINK HE MAY HAVE GIVEN IT A AS WELL.

SO THEY GOT A PROJECT CONNECT UPDATE AND WE WERE INVITED TO GO AND DO A PRESENTATION TO THE AUSTIN COUNCIL FOR THE BLIND ON THE PROJECT CONNECT, WHICH WE DID THIS PAST SATURDAY THAT WENT VERY WELL.

UM, YOU KNOW, ONCE AGAIN, THEY WERE A VERY IMPORTANT COMMUNITY FOR US AND WANT THEM TO UNDERSTAND HOW ADA COMPLIANT PROJECT CONNECT WILL BE, UH, AS WELL AS, UH, JUST WHAT'S GOING TO BE HAPPENING.

SO WE WANT TO MAKE SURE WE WERE ADDRESSING THEM AND, AND, YOU KNOW, ENCOURAGE THEM TO HAVE US INVITE US TO MORE MEETINGS, UH, OF OTHER GROUPS AS WELL.

AND FOR C SAC, UH, DAVE DERRICK, HE CAME AND GAVE A RED LINE UPDATE.

UH, THAT WAS A REQUEST FROM CSX.

THEY WANTED TO ASK SOME QUESTIONS ABOUT THE RED LINE AND JUST WANTED TO KNOW, UH, ONE HOW PROJECT CONNECT WAS IMPACTING THAT AND TO, UM, JUST WHERE IT WAS AS FAR AS THE IMPROVEMENTS THAT WE'RE DOING.

SO THEY GOT AN UPDATE ABOUT THAT AS WELL AS THE DOWNTOWN STATION.

UH, SAM GAVE A UPDATE ON OUR GOOD HANDS PROGRAM.

THEY HAD BEEN HEARING BITS AND PIECES OF IT, BUT THEY GOT THE TOTALITY OF IT, UH, FROM SAM AND THEN DAVE WAS ALSO THERE.

SO HE GAVE A PROJECT CONNECT UPDATE, UH, TO SEE SAC, UH, AS WELL.

UM, AND THAT'S WAS PRETTY MUCH IT FOR THOSE COMMITTEES.

VERY WELL.

THANK YOU.

YOU HONEST, DID YOU SEND RANDY TO YOUR BARBER OR VICE VERSA? OKAY.

UH, RANDY REFERRED ME TO HIS ALL RIGHT.

VERY WELL.

[IV. Board Committee Updates: 1. Operations, Planning and Safety Committee]

UM, UH, FEN FINANCE COMMITTEE DID NOT MEET THIS MONTH AND I THINK CAMPOS ON SUMMER RECESS.

SO CHAIR, TREVELYAN YOU LIKE TO GIVE US AN OPERATIONS COMMITTEE UPDATE? UH, WELL FORGIVE ME FOR NOT WEARING MY RED SHIRT, BUT, UH, LET'S SEE.

WE, WE ACTUALLY MET ON THE 15TH.

UH, WE HAD, UH, HAD A GOOD MEETING.

UH, YOU WILL SEE THAT, UH, WE, WE INITIALLY HAD, UH, FOUR ACTION ITEMS, BUT ONE WAS PULLED FOR A LITTLE MORE RESEARCH.

SO WE PUT TWO ITEMS ON THE AGENDA TODAY.

UH, BOTH OF THEM ARE, ARE, UH, ELIGIBLE FOR CONSENT.

UH, WE ALSO HAD A DISCUSSION ON A, UH, PROPOSED BUDGET AND THE SECURITY AND EMERGENCY UPDATES.

SO, UM, EVERYTHING WAS, WAS, UH, WAS IN ORDER AND, UH, AND WE PASSED OUR ACTION ITEMS, UH, TO THE COMMITTEE TODAY.

THANK YOU, CHAIR.

TREVELYAN.

UM,

[V. Consent Items 1. Approval of minutes from the June 10, 2020 and June 22, 2020 Board Meetings. 2. Approval of a contract extension with MTM Inc. for MetroAccess Third-Party Functional Assessments. 3. Approval of a contract with Luminator Technology Group for the purchase of Vehicle Video Systems.]

WE'VE GOT THREE ITEMS BEFORE I READ THEM.

UH, ARE THERE ANY MEMBERS OF THE BOARD WISH TO HAVE ANY OF THEM REMOVED FROM THE CONSENT AGENDA HAS TO HAVE THAT CONSIDERED ON THE ACTION ITEM AGENDA HEARING NONE.

I'LL PLOW AHEAD.

THE THREE ITEMS ARE NUMBER ONE APPROVAL OF MINUTES FROM THE JUNE 10, 2020 AND JUNE 22ND, 2020 BOARD MEETINGS.

NUMBER TWO APPROVAL OF A CONTRACT EXTENSION WITH MTM INC FOR METRO ACCESS.

THIRD PARTY FUNCTIONAL ASSESSMENTS.

AND NUMBER THREE IS APPROVAL OF A CONTRACT WITH LUMINATOR TECHNOLOGY GROUP FOR THE PURCHASE OF VEHICLE VIDEO SYSTEMS, ANY WELL FIRST, UH, HAVING READ THOSE, THE CHAIR WILL ENTERTAIN A MOTION TO APPROVE OUR CONSENT AGENDA.

DO I HAVE A MOTION? SO MOVED MOTION THAT, UH, UH, COMMISSIONER TREVELYAN IS THERE A SECOND, SECOND BY SECOND, TERRY MITCHELL EVER SECOND BY MEMBER STRATTON.

THANK YOU.

WE'RE GONNA DO A ROLL CALL VOTE IF YOU DON'T MIND.

COMMISSIONER TREVELYAN I COMMISSION I'M SORRY.

MEMBER STRATTON.

UH, YES.

UH, COUNCIL MEMBER KITCHEN.

YES.

UM, VICE-CHAIR GARZA.

YES.

COUNCIL MEMBER RENTERIA.

YES.

UH, MEMBER MITCHELL.

YES.

UH, MAYOR HILL.

YES.

AND COOPER IS, UH, I AS WELL.

SO THE MOTION CARRIES EIGHT TO ZERO.

THANK YOU ALL.

[VI 1 Action Items Approval of a contract with Weaver and Tidwell LLP for Quadrennial Performance Audit Services.]

MR. FOAMER, WOULD YOU LIKE TO TAKE US TO THAT? YES.

RIGHT.

GOOD AFTERNOON.

BOARD MEMBERS, PRESIDENT CLARK.

MY NAME IS TERRY PALMER AND I'M THE VICE PRESIDENT OF INTERNAL AUDIT.

I'M SEEKING APPROVAL OF A RESOLUTION AUTHORIZING THE PRESIDENT CEO OR HIS DESIGNATE TO FINALIZE AN EXECUTED CONTRACT WITH WEAVER, TIDWELL, LLP FOR THE QUADRENNIAL

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CAPITAL METRO IS REQUIRED TO UNDERGO A PERFORMANCE REVIEW.

ONCE EVERY FOUR YEARS UNDER SECTION FOUR 51 DOT FOUR 54 OF THE TEXAS TRANSPORTATION CODE, A THIRD PARTY AUDIT CONSULTING FIRM IS REQUIRED TO BE CONTRACTED TO PERFORM THIS INDEPENDENT AND OBJECTIVE REVIEW.

WE ISSUED AN RFP BACK ON APRIL 1ST, AND WE WE'RE SEEING SEVEN PROPOSALS FOR THIS WORK.

THE TRANSPORTATION CODE HAS TWO PURPOSES FOR THIS REVIEW.

NUMBER ONE, TO PROVIDE NECESSARY INFORMATION FOR THE PERFORMANCE OF OVERSIGHT FUNCTIONS BY STATE AND LOCAL OFFICERS.

AND NUMBER TWO, TO PROVIDE CAPITAL METRO WITH THE NECESSARY INFORMATION TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF OPERATIONS AND MAINTENANCE FUNCTIONS, NO COMPLIANCE WITH APPLICABLE STATE LAWS, INCLUDING THIS TRANSPORTATION CODE.

NUMBER TWO IS BENCHMARKING AND PERFORMANCE INDICATORS AGAINST OTHER TRANS AGENCIES, SUCH AS OPERATING COST PER PASSENGER OPERATING COST PER REVENUE MILE ON TIME, PERFORMANCE, FAIR RECOVERY RATE, AND SEVERAL OTHER METRICS.

THE THIRD AND FINAL AREA, THE SCOPE OF THE REVIEW.

AND AS THE MAIN FOCUS IS THE ADMINISTRATION AND MANAGEMENT OF THE AUTHORITY, THE TIMING AND REPORT DISTRIBUTION FOR THIS PROJECT, BUT WE'VE RENTED WELL.

WE'LL BE COMPLETE THE REVIEW BY THE DECEMBER, JANUARY TIMEFRAME, AND WE'LL CREATE AN AUDIT REPORT COVERING THE REQUIRED AREAS UNDER TEXAS TRANSPORTATION CODE.

THIS REPORT WILL BE ISSUED TO THE CAP METRO BOARD TOGETHER WITH CAP METRO'S RESPONSE TO THE RECOMMENDATIONS, A COPY OF THIS REPORT.

AND THE AUTHORITIES RESPONSE TO THAT REPORT IS REQUIRED TO BE ASSIGNED TO THE FOLLOWING SEVEN GOVERNMENT AUTHORITIES, THE TEXAS STATE GOVERNOR, THE LIEUTENANT GOVERNOR SPEAKER OF THE HOUSE OF REPRESENTATIVES, EACH MEMBER OF THE LEGISLATURE WHOSE DISTRICT INCLUDES A TERRITORY AND THE AUTHORITY, THE TEXAS STATE AUDITOR, THE COUNTY JUDGE AT EACH COUNTY, HAVING TERRITORY IN THE AUTHORITY.

AND FINALLY THE PRESIDING OFFICER OF THE GOVERNING BODY OF EACH MUNICIPALITY HAVING TERRITORY AND THE AUTHORITY.

I WILL PLAN ON PRESENTING THE FINAL RESULTS OF THIS REVIEW TO THE FEBRUARY, 2021 FAA COMMITTEE MEETING, AS WELL AS THE FEBRUARY BOARD MEETING.

I WANT TO THANK THE MEMBERS OF THE PROCUREMENT DEPARTMENT AND MEMBERS OF THE SELECTION COMMITTEE FOR THE GOOD WORK DONE AND PERFORMING THIS SOME SOLICITATION, WHICH REPRESENTS A SAVINGS OF $65,000 OVER WHAT WAS PAID AND THE 2016, CAUSE RUNNING OVER TO YOU.

THAT CONCLUDES MY PRESENTATION.

PLEASE LET ME KNOW IF YOU HAVE ANY FINAL QUESTIONS BEFORE YOU VOTE ON THIS CONTRACT.

I THANK YOU.

TERRY QUESTIONS FOR MR. FARMER.

ANY QUESTIONS? ALRIGHT, WELL, UH, CHAIR WILL ENTERTAIN A MOTION THEN, UH, WITH RESPECT TO ACTION ITEM, NUMBER ONE APPROVAL OF A CONTRACT WITH WEYBURN TIDWELL'S LLP OR QUADRENNIAL PERFORMANCE AUDIT SERVICES OR MOTION.

SO MOVED, CARRY A MOTION BY A MEMBER MITCHELL SORT OF SECOND, SECOND COUNCIL MEMBER RENTERIA.

THANK YOU.

ANY DISCUSSION? NO DISCUSSION.

UH WE'LL THEN MOVE TO THE VOTE.

UM, COMMISSIONER TREVELYAN I A MEMBER STRATTON? I COUNCIL MEMBER KITCHEN.

YES.

VICE CHAIR GARZA.

YES.

COUNCIL MEMBER OF INTER RHEA.

YES.

REMEMBER MITCHELL? YES.

MAYOR HILL.

YES.

AND COOPER'S AND I AS WELL.

SO THE MOTION CARRIES EIGHT TO ZERO.

I THANK YOU, TERRY AND MEMBERS OF THE PROCUREMENT TEAM FOR MAKING THAT HAPPEN.

THANK

[VI 2 Approval of an extension to an ILA with Austin Community College for student and employee transit passes.]

NEXT ACTION.

ITEM IS NUMBER TWO APPROVAL OF AN EXTENSION TO AN ILA WITH AUSTIN COMMUNITY COLLEGE FOR STUDENT AND EMPLOYEE TRANSIT PASSES.

BURNETT FLOOR IS YOURS.

GOOD MORNING CHAIR, COOPER, BOARD MEMBERS, PRESIDENT AND CEO.

CLARK.

CAN YOU ALL HEAR ME? OKAY.

I'M RENEE MARTIN AWAKE.

I'M THE CFO OF CAPITAL METRO.

AND I'M HERE TODAY TO ASK FOR YOUR APPROVAL OF A RESOLUTION TO AUTHORIZE THE PRESIDENT AND CEO OR HIS BASIC KNEE TO EXTEND AN INTER LOCAL AGREEMENT WITH AUSTIN COMMUNITY COLLEGE FOR STUDENT AND EMPLOYEE FRIENDS PASSES.

AS YOU MAY REMEMBER, A CAPITAL METRO AND ACC ENTERED INTO AN INTERIM LOCAL AGREEMENT IN 2018 THAT ESTABLISHED

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THE NEW AGREEMENT WAS VERY SUCCESSFUL AND FOR THE 12 MONTHS ENDED FISCAL YEAR 2019, ACC RIDERSHIP INCREASED BY 20%.

THIS IS THE ANNUAL EXTENSION OF THAT AGREEMENT AS WELL AS ACCOMMODATION FOR THE IMPACT OF COVID-19 AND THE, OF THE REDUCTION IN THE UTILIZATION OF THEIR SERVICES DUE TO THE PENDANT, MAKE THIS AGREEMENT STIPULATES THAT FOR THE MONTHS OF APRIL AND MAY OF 2020 CAPITAL, METRO WILL NOT INVOICE ACC CONSISTENT WITH CAPITOL METRO'S WAIVER AFFAIRS FOR ALL CUSTOMERS DURING THAT PERIOD, THEN DUE TO VERY LOW RIDERSHIP, IT ALSO ESTABLISHES A PAY PER RIDE ARRANGEMENT FOR THE MONTHS OF JUNE, 2020 THROUGH DECEMBER, 2020, AND THEN THE FIXED FEE OF 36,215 PER MONTH.

WE'LL RESUME FROM THE MONTHS OF JANUARY, 2021 THROUGH AUGUST, 2021 NOTE THAT THE FIXED FEE IS ESCALATED EVERY YEAR AS PER THE PRODUCER PRICE INDEX.

AND FOR THIS YEAR, THAT INCREASE WAS 1.3%.

A COPY OF THE INTRANET CALLED AGREEMENT IS ALSO IN YOUR PACKET AT, DO YOU HAVE ANY QUESTIONS, QUESTIONS FOR MS. MARWICK, NO QUESTIONS, UH, VERY WELL.

THE MOTION THEN IS THAT, WELL, LET ME ASK THAT WE READ THE MOTION THEN, UH, ASK THE FREEDOM, BUT HE WANTS TO MAKE IT.

UM, THE DRAFT MOTION IS RESOLVED THAT THE CAP METRO BOARD OF DIRECTORS, UM, I'M SORRY THAT THE PRESIDENT CEO OR HIS DESIGNEE IS AUTHORIZED TO EXECUTE AN EXTENSION OF AN IN OUR LOCAL AGREEMENT WITH AUSTIN COMMUNITY COLLEGE FOR STUDENT AND EMPLOYEE TRANSIT PASSES THAT ESTABLISHES A PAPER RIDE ARRANGEMENT FOR PARATRANSIT RAIL AND FIXED ROUTE BUS SERVICES FOR THE MONTHS OF JUNE, 2020 THROUGH DECEMBER, 2020.

AND THAT ESTABLISHES FOR THE MONTHS OF JANUARY 21 THROUGH AUGUST 21, A FLAT FEE FOR PARATRANSIT RAIL AND FIXED ROUTE BUS SERVICES OF $36,215 PER MONTH.

UM, SO ANYBODY WANT TO MAKE THAT MOTION, PLEASE REMEMBER KITCHEN SORT OF SECOND, SECOND.

UM, SECOND BY COMMISSIONER TREVELYAN DISCUSSION.

I JUST WANT TO SAY KUDOS TO OUR TEAM FOR CONTINUING THIS RELATIONSHIP.

I THINK IT IS ONE THAT HAS BEEN VERY BENEFICIAL FOR BOTH OF US.

AND THERE WAS A PERIOD OF TIME WHEN WE DID NOT HAVE THIS SORT OF A RELATIONSHIP WITH ACC.

AND I THINK WE'RE DOING A LOT OF GOOD FOR THE COMMUNITY.

AND I THINK HAVING A PARTNERSHIP WITH ACC IS VERY VALUABLE TO US AND IS ESPECIALLY HELPFUL TO THE YOUNG FOLKS, UH, UM, MAKING THEIR WAY THROUGH ACC.

SO THIS HAS BEEN, I THINK, AN IMPORTANT CONTRIBUTOR TO OUR RIDERSHIP AND, UM, PLAYS THAT WE CAN ACCOMMODATE THE CHANGE IN CIRCUMSTANCES AND CONTINUE THIS AGREEMENT.

IF THERE ARE NO OTHER, UH, UH, COMMENTS OR DISCUSSIONS, WE'LL MOVE FORWARD WITH A VOTE COMMISSIONER.

TREVELYAN I REMEMBER STRATTON.

I CAN, UH, COUNCIL MEMBER KITCHEN, UH, VICE CHAIR GARZO.

YES.

COUNCIL MEMBER RENTAL MARIA.

REMEMBER MITCHELL? YES.

AND MAYOR HILL I COOPERS AND I AS WELL.

THE MOTION CARRIES EIGHT TO ZERO.

THANK YOU.

[VI 3 Approval of a contract with KPMG, LLP for Enterprise Resource Planning (ERP) Consulting Services.]

IT'S A GOOD DAY FOR ACCOUNTS CAT MATURE.

GOOD AFTERNOON.

THIS IS CFO OF CAPITAL METRO.

AND I'M HERE TODAY TO ASK FOR YOUR APPROVAL OF THE RESOLUTION TO AUTHORIZE THE PRESIDENT AND CEO OR A STACY NEE TO FINALIZE AND EXECUTE A CONTRACT WITH KPMG LOP OR ENTERPRISE RESOURCE PLANNING OR ERP CONSULTING SERVICES FOR A BASE PERIOD OF ONE YEAR AND ONE 24 MONTH OPTION PERIOD IN AN AMOUNT NOT TO EXCEED 2 MILLION

[00:25:01]

IT IS IMPERATIVE TO REPLACE THIS MISSION CRITICAL SYSTEM THAT IS AT THE END OF ITS USEFUL LIFE.

THE NEW SYSTEM IS EXPECTED TO ELIMINATE SHORTCOMINGS THAT CURRENTLY EXIST AND ADD CRITICAL FEATURES THAT WILL IMPROVE EFFICIENCIES.

STAFF DOES NOT HAVE THE EXPERTISE TO ACQUIRE AND IMPLEMENT A SYSTEM OF THIS COMPLEXITY AND A CONSULTANT WILL BE NEEDED TO GUIDE US THROUGH THE SELECTION AND IMPLEMENTATION PROCESS.

NO SBE GOAL IS ASSIGNED TO THIS PROCUREMENT DUE TO THE LIMITED SUBCONTRACTING OPPORTUNITY WILL PROFESSIONAL SERVICES OF THIS TECHNICAL NATURE.

HOWEVER, OUR OFFICE OFF DIVERSITY WE'LL BE WORKING WITH KPMG ON THE COMMITMENT OF THEIR SUBCONTRACTOR NETTY SYSTEMS. CONSULTANT IS A CERTIFIED SPE IN TEXAS THAT IS IDENTIFIED AS THEIR SUBJECT MATTER EXPERT IN THE TRANSIT INDUSTRY.

THIS PROCUREMENT WAS DONE USING THE REQUEST FOR PROPOSAL METHOD AND THE EVALUATION TEAM DETERMINED THAT THE PROPOSAL FROM KPMG LLP WAS THE BASE VALUE FOR THE AUTHORITY PRICE AND OTHER FACTORS CONSIDERED THE CONTRACT IS A FIXED PRICE CONTRACT.

AND THE TERM OF THE CONTRACT IS ONE YEAR OR THAT BASE YEAR OF 1,000,040 $9,611 AND ONE 24 MONTH OPTION PERIOD OF 1,000,330 $1,000 FOR A TOTAL PRICE OF 2,381,291 DONORS.

DOES ANYONE HAVE ANY QUESTIONS, QUESTIONS FOR ANNETTE, UH, COUNCIL MEMBER RENTERIA? CAN YOU LET ME KNOW HOW LONG OF A LIFE I'M ASSUMING IT'S A SOFTWARE PACKAGE? ISN'T THAT CORRECT? YES, IT IS A SOFTWARE SYSTEM AND, UM, YOUR LIFE COULD BE ALMOST INDEFINITE IF YOU PROCURE THE CORRECT SYSTEM THAT IS CONTINUALLY UPGRADED.

SO, UM, MANY OF THE TIER ONE SOLUTIONS THAT'S OUT THERE LIKE ORACLE AND SAP, IF YOU REGULARLY UPGRADE THE SYSTEM AND YOU STAY WITH THE LATEST VERSION, YOU CAN USE THAT SYSTEM MANY YEARS WITH DYNAMICS, A X, THIS VERSION THAT WAS, UM, PROCURED, UH, BACK IN, I BELIEVE 2013, BUT IT WAS IMPLEMENTED, UH, STARTED IN 2015 IS AN ON PREMISE SOLUTION.

AND MICROSOFT IS NO LONGER EXPANDING THAT SYSTEM THAT HAS MOVED TO A CLOUD SOLUTION.

BUT FOR US TO MIGRATE TO THE CLOUD VERSION WOULD BE THE SAME AS DOING A COMPLETE NEW INSTALLATION OF A NEW SYSTEM.

AND CONSIDERING THE LIMITATIONS THAT WE HAVE EXPERIENCED WITH MICROSOFT DYNAMICS, WE PREFER TO DO A PROCUREMENT AND TO EVALUATE ALL THE SYSTEMS THAT ARE AVAILABLE ON THE MARKET SO THAT WE CAN IMPLEMENT A SYSTEM THAT CAN LAST AS A REALLY LONG TIME BECAUSE THE ERP IMPLEMENTATION IS A VERY LENGTHY AND COSTLY PROCESS.

OKAY.

THANK YOU, MEMBER STRATTON, DID YOU HAVE A QUESTION? YES.

JUST SPIT BALLING IT ON AVERAGE.

DO YOU HAPPEN TO HAVE AN IDEA OF WHAT AN ENTERPRISE RESOURCE PLANNING SYSTEM, UH, COSTS? UM, IT COULD BE ANYWHERE FROM, FOR OUR SIZE AGENCY, I'M ESTIMATING ANYWHERE FROM TWO TO 6 MILLION.

UH, WHAT THIS CONSULTANT WILL BE ABLE TO DO FOR US IS THEY WILL BE ABLE TO DO, TO HELP US DO AN ALTERNATIVE ANALYSIS AND A NEEDS ASSESSMENT, IDENTIFY THAT WE GET A BASED FIT SYSTEM THAT WILL WORK FOR CAPITAL METRO AS EXISTING SIZE, AS WELL AS POST-PROJECT CONNECTS.

AND WE MAY BE IN A MUCH BIGGER AGENCY.

AND DID, DID I UNDERSTAND FROM READING THE INFORMATION IN THE BOARD PACKET THAT AS PART OF THEIR, UM, THEIR OPTION PERIOD

[00:30:01]

THEY COULD BE, THEY COULD, WE COULD HAVE THEM STICK AROUND TO USE THEIR EXPERTISE, TO HELP US IN THEIR STAFFING AND TRAINING TO HELP US, UH, MAKE IT HAPPEN.

YES, THE OPTION PERIOD IN HERE TWO AND THREE IS TO HELP US THROUGH THE IMPLEMENTATION AND TO REPRESENT THE AGENCY TO ENSURE THAT THE, UM, THE FIRM WITH A COMPANY THAT WAS SELECTED TO IMPLEMENT THE SYSTEM, THAT THEY ARE FOLLOWING THE SPECIFICATIONS AND DELIVERING ON THEIR PROMISES.

OKAY.

AND IS THIS, IS THIS, THIS MONEY RIGHT NOW? WOULD THIS BE COMING OUT OF OUR, OUR BUDGET FOR FISCAL YEAR 20 OR WOULD THIS ULTIMATELY BE COMING OUT OF 20 FISCAL YEAR 21 FUNDS? UH, THIS IS A PROCUREMENT.

THE DOLLARS ARE OVER THREE YEARS AND WE DID BUDGET FOR IT AND OUR FIVE YEAR CAPITAL IMPROVEMENT PLAN.

OKAY, GREAT.

THANKS RYAN.

I APPRECIATE IT.

THANK YOU.

ALL RIGHT.

UM, I UNDERSTAND THE DIFFICULTY OF GOING FROM A CURRENT SYSTEM TO A CLOUD BASED SYSTEM AND WHAT I'M INTERESTED IN.

AND I KNOW SOMETIMES IT IS EASIER TO SHORE UP AN EXISTING SYSTEM RATHER TO EMBARK ON A, ANOTHER CLOUD BASED SYSTEM.

BUT WHAT I, WHAT I'D REALLY LIKE TO KNOW AS WE WORK THROUGH YEAR ONE IS, UH, LOOKING AT THE CLOUD BASED SYSTEMS, WHICH ARE MOST COMPATIBLE TO THIS SYSTEM, AND TO THINK ABOUT AND COST OUT WHAT A, WHAT A DATA MIGRATION WOULD ACTUALLY REQUIRE IN TERMS OF OPERATIONAL, UM, STEPS, BUT IN TERMS OF COST AS WELL.

SO THAT, UH, SO THAT WHEN WE, WHEN WE LOOK AT THE OPTION PERIOD, WE CAN DECIDE WHETHER IT IS GOOD TO CONTINUE TO INVEST IN OUR CURRENT SYSTEM ARE IDENTIFIED THE TYPE OF CLOUD BASED SYSTEM THAT WE MIGHT WANT TO MIGRATE TO.

SO TO BEGIN THE COMPARISON OF, UH, WHAT WE GET FOR STAYING WHERE WE ARE, IF THERE, IF THERE ARE SIGNIFICANT COSTS SAVINGS VERSUS, UH, WHAT, WHAT VERSUS THE FUNCTIONALITY OF A CLOUD BASED SYSTEM, WHICH MIGHT ENHANCE OUR ABILITY TO FIND, MANAGE, AND, AND, AND USE DATA.

SO JUST WANT TO MAKE SURE THAT WE ARE CONDUCTING THAT SIDE-BY-SIDE ANALYSIS IN YEAR ONE, SO THAT AS WE GET TO YOU TOO, WE CAN GIVE YOU MORE, UH, MORE DIRECT FEEDBACK ON, UH, THE DIRECTION THAT WE OUGHT TO TAKE.

YES, WE WILL EVALUATE ALL THOSE OPTIONS DURING THE EVALUATION PHASE.

I JUST NEED TO POINT OUT THAT THIS SYSTEM CANNOT BE UPGRADED.

UM, IT'S NO LONGER BEING UPDATED BY MICROSOFT AND MAINSTREAM SUPPORT FOR THIS IS ALSO EXPECTED TO END IN OCTOBER, 2021.

SO WE DON'T HAVE THE OPTION TO UPGRADE THE SYSTEM.

UH, WE HAVE THE OPTION TO MIGRATE TO THEIR CLOUD VERSION OF DYNAMICS, BUT, UH, WE'VE BEEN TOLD THAT THAT IS IN SCOPE ALMOST THE SAME AS IMPLEMENTING A COMPLETE NEW ERP SYSTEM, BUT THAT WOULD DEFINITELY BE ONE OF THE OPTIONS THAT WE WOULD BE EVALUATING IS TO GO FROM THE ON PREMISE SOLUTION TO THE CLOUD SOLUTION.

WHILE WE ALSO EXPLORE THE FUNCTIONALITY AND FEATURES OF OTHER SYSTEMS THAT'S AVAILABLE.

UM, SOME OF THE SHORTCOMINGS THAT WE'VE HAD WITH DYNAMICS IS THAT IT HASN'T BEEN ABLE TO PROCESS OUR, UM, GRANTS.

SO GRANT ADMINISTRATION IS STILL BEING DONE IN EXCEL.

WE WILL ALSO NOT ABLE TO USE IT'S A PROJECT ACCOUNTING MODULE FOR OUR CAPITAL PROJECTS.

SO WITH THE CURRENT ERP SYSTEM, A LOT OF WORK ARE CURRENTLY STILL BEING DONE IN EXCEL AROUND THE SYSTEM.

AND WHEN WE LOOK FOR A NEW ERP SYSTEM, WE'RE LOOKING FOR A SYSTEM THAT CAN, UM, THAT HAS A VERY ROBUST, UH, CAPITAL PROJECTS MODULE, AS WELL AS THE GRANTS MODULE.

I WANT TO MAKE SURE THAT WE ALSO GIVE PARTICULAR EMPHASIS TO DATA OWNERSHIP AND DATA SECURITY, UH, YOU KNOW, UH, IF IT IS A CLOUD SOLUTION, UH, YOU KNOW, UM, WHERE, WHERE WILL THE DATA BE HOUSED AND WHO OWNS IT? DOES THE, UH, DOES

[00:35:01]

UM, OUR IT AND LEGAL DEPARTMENTS, UM, ARE VERY MUCH ON TOP OF, UM, DATA OWNERSHIP AND SECURITY ISSUES WHEN WE DO IT TYPE PROCUREMENTS.

ALRIGHT, THANK YOU.

THANK YOU.

OTHER QUESTIONS FOR A NET? VERY WELL.

THE MOTION, THE DRAFT MOTION IS BE IT RESOLVED THAT THE PRESIDENT CEO OR HIS DESIGNEE IS AUTHORIZED TO FINALIZE AND EXECUTE A CONTRACT WITH KPMG, LLP FOR ENTERPRISE RESOURCE PLANNING, CONSULTING SERVICES FOR BASE PERIOD AT ONE YEAR AND ONE 24 MONTH OPTION PERIOD, AND THE AMOUNT NOT TO EXCEED 2 MILLION, $381,291.

SO EMOTION, UH, QUESTIONS, UH, QUESTION AS TO CHAIR.

UH, WELL, I'LL TELL YOU WHAT, I'LL MAKE THE MOTION AND, AND ASK SOME QUESTIONS IN THE QUESTION, PERIOD.

OKAY.

MOTION BY COMMISSIONER.

TREVELYAN A SECOND.

SECOND.

REMEMBER, RENTERIA BEAT YOU TO THE PUNCH AND MR. TREVELYAN.

OKAY.

I JUST WANT TO MAKE SURE, UM, THAT, THAT, UH, WE WILL HAVE THE ASSESSMENT AND INPUT TO THE GENERAL DIRECTION OF OUR STAFF'S RECOMMENDATIONS FOR THE DIRECTION OF THE CONTRACT.

UH, AS WE CONSIDER GOING INTO A, UH, AS WE CONSIDER GOING INTO AN OPTION, PERIOD.

I AGREE.

I AGREE WITH THAT.

I AGREE WITH WHAT BOARD MEMBER TOURBILLION IS SAYING, PLEASE, PLEASE, PLEASE KEEP US POSTED ON THIS AND WHAT, AND WHAT THE CON THE, THE, WHAT KP, IF WE PASS THIS, WHAT KPMG, THE CONTRACTOR, WHAT THEIR RESULTS ARE, SO THAT WE CAN BE IN THE LOOP ON THIS AND MAKING THE DECISIONS ON WHAT DIRECTION WE'RE GOING IN AS PART OF THE PROJECT MANAGEMENT, UH, WORKFLOW AND DIRECTION ON THIS.

SO THAT WE'RE, WE'RE, WE'RE STILL IN THE LOOP ON THIS PROCESS, ESPECIALLY FOR SOMETHING MISMATCH, DISMISSIVE IS MAJOR, AND THAT IMPACTS THE ENTIRE SYSTEM GOING FORWARD.

AND FOR YEARS AND YEARS, WE CAN CERTAINLY DO THAT.

AND OF COURSE, UM, YOU KNOW, WE CAN UPDATE YOU ONCE WE'VE COMPLETED THE ALTERNATIVE ANALYSIS AND WHAT WE HAVE IDENTIFIED AS A BEST FIT, BUT WHEN THE ACTUAL ERP SYSTEM IS SELECTED, THAT WOULD ALSO BE A PROCUREMENT THAT WOULD BE COMING IN FRONT OF THE BOARD FOR APPROVAL.

I HEARD THAT IN COMMISSIONER CIVILIANS QUESTION, UH, UM, A QUESTION AS TO WHETHER WITHIN THE FIRST YEAR WE WOULD HAVE THE RECOMMENDATION AND WHETHER THE OPTION PERIODS WOULD BE DEALING WITH THE IMPLEMENTATION OF THE RECOMMENDATIONS SO THAT WE HAVE THE RECOMMENDATIONS BEFORE THE TIME IN WHICH WE GO INTO A POTENTIAL OPTION, PERIOD.

YES, WE CAN DO THAT OTHER QUESTIONS, RIGHT.

IF THERE ARE NO OTHER QUESTIONS OR DISCUSSION NEEDED DISCUSSION, THEN LEW FORWARD WITH THE VOTE, UH, COMMISSIONER TREVELYAN.

I AM MEMBER STRATTON.

I COUNCIL MEMBER KITCHEN.

I VICE-CHAIR GARZA.

YES.

COUNCIL MEMBER RENTAL.

MARIA.

YES.

REMEMBER MITCHELL? YES.

UH, MAYOR HILL.

YES.

COOPERS AND I AS WELL.

THE MOTION CARRIES EIGHT TO ZERO.

THANK YOU.

THANK YOU, RENEE RENEE.

YOU'RE UP AS WELL FOR AGENDA ITEM NUMBER

[VI 4 Approval of a contract with Bytemark, Inc. to upgrade Capital Metro’s existing fare systems.]

GOOD AFTERNOON.

AGAIN, REDNECK NICK WEEK, CFO OF CAPITAL METRO.

UH, THIS PRESENTATION ON CUSTOMER PAYMENT SYSTEMS IS IN SUPPORT OF THE RESOLUTION TO FINALIZE AND EXECUTE A CONTRACT WITH BITE MARK INC.

UPRIGHT CAPITAL MAKER'S EXISTING FARE SYSTEM IN AN AMOUNT NOT TO EXCEED 6 MILLION.

IT IS WITH GREAT PLEASURE THAT I'M PRESENTING TO YOU TODAY.

EXCITING NEW CUSTOMER PAYMENT SYSTEM UPGRADES THAT WILL ALLOW OUR CUSTOMERS ADDITIONAL FAST AND EASY WAYS TO PAY THEIR FARES.

THIS INCLUDES BEING ABLE TO TAP AND PAY WITH THEIR PHONES OR WITH METRO SMART

[00:40:01]

THIS IS WHAT WE'LL ALSO EXPAND OUR CONTACTLESS PAYMENT METHODS DURING THE PANDEMIC, THROUGH THE USE OF OUR BUS ONBOARD VALIDATORS THAT ARE CURRENTLY BEING INSTALLED ON ALL OUR BUSES ON ALL OF OUR DOORS.

THIS WILL ALSO BE ABLE TO QUICKLY ROLL OUT EQUITABLE PAYMENTS SOLUTIONS LIKE FARE CAPPING WITH THE FIRST PILOT PLANT FOR THIS CALENDAR YEAR.

THIS IS JUST TO REMIND YOU OF THE VISION THAT WAS PREVIOUSLY PRESENTED TO YOU IN OCTOBER, 2018.

AND AGAIN, IN JULY, 2019, AS WE HAVE BEEN DEVELOPING OUR FARE STRATEGIES, VISION AND IMPLEMENTATION PLAN, THE ONLY ITEM THAT'S NEW IS ON THE TOP THAT WE'VE UPDATED THE VISION TO ADD HEALTHIER OPTIONS AS A KEY PART OF THE VISION BECAUSE OF THE IMPACT OF COVID-19 NEXT PAGE, WE ENGAGED FOUR NINES AS OUR FAIR STRATEGY CONSULTANT, WORKING WITH US TO DETERMINE OUR FAIR STRATEGY.

THEY SPENT SEVERAL SESSIONS WITH US ON SITE TO DISCUSS EXISTING THERAPY CAPABILITIES, AND ALSO MEET WITH STAKEHOLDERS TO IDENTIFY WHAT THE ISSUES WERE AS WELL AS WHAT FARE PROGRAMS WE WANT TO OFFER IN THE FUTURE AND WHAT OUR CUSTOMERS ARE ASKING FOR THAT ALSO PROVIDED INFORMATION ON WHAT OTHER TRANSIT AGENCIES ARE DOING AND WHAT THE CAPABILITIES ARE OF NEW FARE PRODUCTS AND WHICH FARE SYSTEMS WOULD BE SCALABLE ENOUGH TO MEET THE DEMANDS OF PROJECT CONNECT.

REFOUND THAT TO BUILD A SYSTEM FROM THE GROUND UP WOULD BE COSTLY AND TIME CONSUMING, AND THAT THERE IS NO SINGLE VENDOR THAT HAS A COMPLETELY ROLLED OUT FULLY INTEGRATED ACCOUNT-BASED FARE SYSTEM FOR AN AGENCY OF OUR CURRENT SIZE.

THAT IS ALSO SCALABLE.

SOME OF THE BIGGER VENDORS OUT THERE HAVE DEVELOPED COMPONENTS OF THE SYSTEM, AND THEN ACT AS THE SYSTEM INTEGRATOR TO INTEGRATE WITH THE OTHER FARE SYSTEMS. BUILDING A SYSTEM FROM SCRATCH HAS SOME PROS AND CONS.

AND WE EXAMINE THESE EXTENSIVELY BEFORE DETERMINING THAT OUR BASED ALTERNATIVE WAS TO LEVERAGE THE INVESTMENTS.

WE'VE ALREADY MADE AN UPGRADE, THE BIKE MARK FAIR SYSTEM WE ALREADY HAVE IN PLACE.

THE FOUNDATION IS THERE AND BITE.

MARK MARK HAS BUILT THE PAYMENT ARCHITECTURE PLATFORM BASED ON THEIR SELECTION FOR THE COLUMBUS SMART CITY GRANT.

AND WE WILL BE ABLE TO TAKE ADVANTAGE OF THAT.

AND THE INVESTMENTS WE HAVE ALREADY MADE TO UPGRADE THE EXISTING SYSTEM WILL COST SIGNIFICANTLY LESS AND CAN BE DONE MUCH QUICKER THAN BUYING A NEW SYSTEM.

NEXT PAGE, THIS DEPICTS OUR EXISTING FARE SYSTEMS THAT ARE ALREADY PROVIDED BY BIKE MARK OR INTEGRATED WITH BIKE MARK.

THESE SYSTEMS WILL BE INTEGRATED INTO THE BITE MARK ACCOUNTANT BACK IN SYSTEM AS TO PICKED IT BY THE PIECE IN THE METAL, THE ITEM CIRCLED IN YELLOW OR EXISTING PRODUCTS THAT WILL BE UPGRADED.

AND THE TWO ITEMS IN GREEN WILL BE NEW FEATURES THAT I WILL EXPLAIN IN MORE DETAIL IN MY SUBSEQUENT SLIDES.

NEXT PAGE, THE PAST YEAR WE'VE BEEN PROGRESSING ON OUR FARE STRATEGY AND INITIATIVES, A B AND C ARE ALREADY UNDERWAY INITIATIVE.

A IS THE MOBILE APP UPGRADES THAT WE LAUNCHED LAST SUMMER.

AND THIS SUMMER, WE ALSO HAVE THE TICKET VENDING MACHINES THAT ARE KIND OF CURRENTLY UNDER TASTING AND THE BUS ONBOARD VALIDATOR EXPANSION THAT WE'LL START THE INSTALLATION THIS SUMMER AND CONTINUE THROUGH THE WINTER ITEM.

NUMBER B IS WHAT WE ARE HERE FOR TODAY.

AND IN ITEM NUMBER C IS ALREADY CONTRACTED WITH BIKE MARK TO INTEGRATE THE MOBILE APP FOR B CYCLE AND PICK UP USE.

THEN THIS PROCUREMENT HAS FIVE PHASES AS DEPICTED ON THIS ROADMAP AS PHASE THROUGH FIVE.

AND I'LL DESCRIBE THEM MORE IN SUBSEQUENT SLIDES.

AND THEN ITEM NUMBER SIX IS THE REPLACEMENT OF OUR CASH FAREBOX AND VAULTING SYSTEM THAT ARE ALSO AT END OF LIFE FOR WHICH WE WILL DO A PROCUREMENT IN 2021 NEXT PAGE.

SO JUST TO EXPLAIN MORE ABOUT WHAT IS AN ACCOUNT BASED BACK IN SYSTEM BITE, MARK ALREADY HAS AN ACCOUNT

[00:45:01]

SO IN THE FUTURE, YOUR PHONE OR YOUR SMART CARD WILL IDENTIFY YOUR ACCOUNT.

AND THROUGH THE ACCOUNT BASED BACK IN SYSTEM, IT WILL DETERMINE WHETHER YOU HAVE PREPAID OR WHETHER YOU NEED TO BE CHARGED.

NEXT PAGE.

THIS FIRST PHASE PHASE OF THE DEPLOYMENT IS VERY EXCITED, EXCITING, AND IT IS PROJECTED TO BE DEPLOYED THIS CALENDAR YEAR.

IT WILL ENABLE CASH TO BE LOADED ONTO THE MOBILE CAPITAL METRO APP WALLET.

AND THIS WILL ALLOW MORE CUSTOMERS TO USE THEIR PHONE FOR CONTACTLESS PAYMENTS AFFAIRS.

IT WILL ALSO ENABLE FARE CAPPING ON THE MOBILE PHONE WHEREBY CUSTOMERS CAN PAY FOR SINGLE RIDES.

AND THEN WHEN THE FAIR CAP LEVEL IS REACHED, THEY CAN RIDE FOR FREE FOR THE REST OF THE PERIOD.

THIS PROVIDES DISCOUNTS TO CUSTOMERS WHO ARE NOT ABLE TO BUY PERIOD PASS UPFRONT, BUT CAN EARN IT AS THEY RIDE.

YOU CAN LOOK AT THE EXAMPLE ON THE SCREEN, UM, HOW USERS WOULD BE ABLE TO TRACK THEIR PROGRESS TOWARDS EARNING A FREE PASS.

WE ARE ALSO EVALUATING A PILOT PROGRAM WITH THIS TO OFFER FARE CAPPING TO LOW INCOME CUSTOMERS.

AND WE'LL BE WORKING WITH THE COMMUNITY TO DEFINE HOW THAT PILOT WILL WORK MORE IN THIS TO COME LATER.

THIS YEAR, NEXT PAGE PHASE TWO IS, IS THE UPGRADE OF THE CUSTOMER WEB PORTAL SO THAT IT INTERFACED WITH THE ACCOUNT IN BACKEND SYSTEM AND WHERE CUSTOMERS CAN MANAGE THEIR ACCOUNTS.

NEXT PAGE PHASE THREE IS ESTIMATED TO TAKE 12 TO 15 MONTHS FROM NOTICE TO PROCEED AND WE'LL DELIVER MOST OF THE EXCITING NEW FEATURES, BUT HAVE A CAPITAL METRO BRANDED SMART CARD THAT WILL BE AVAILABLE AT EXTENSIVE RETAIL NETWORK.

THAT INCLUDES STORES LIKE SEVEN 11 FAMILY, DOLLAR DOLLAR, GENERAL, CVS, AND MANY MORE CUSTOMERS CAN USE CASH OR CREDIT CARD TO LOAD FUNDS ONTO THIS SMART CARD.

AND WITH THIS CARD, THEY CAN JUST TAP AGAINST THE BUS ONBOARD VALIDATOR AND DO CONTACTLESS PAYMENT OF THEIR FARE.

IF THEY WANT, THEY CAN REGISTER THEIR CARD ON THE CUSTOMER WEB PORTAL TO BENEFIT FROM VARIOUS FAIR PROGRAMS, OR IF THEY WANT TO STAY ANONYMOUS, THEY DON'T NEED TO REGISTER THEIR CARD AND THEY CAN STILL LOAD CASH ONTO THE CARD AND USE THAT TO RIDE.

THIS PHASE ALSO ENABLES THE FULL ACCOUNT BASED FARE CAPPING THAT WILL THEN BE AVAILABLE ON ALL OF OUR FARE SYSTEMS. PLEASE NOTE THAT THIS PROCUREMENT IS FOR THE TECHNOLOGY THAT WOULD ENABLE FARE CAPPING.

A NEW FARE CAPPING PROGRAM WILL BE A FAIR POLICY CHANGED AND WILL REQUIRE EXTENSIVE COMMUNITY ENGAGEMENT AND MORE PARTICIPATION AND APPROVAL NEXT PAGE, AND NOT AN IMPRESSIVE FEATURE WILL BE GO BECOME AVAILABLE IN PHASE FOUR AND WILL TAKE THE LONGEST TO DEPLOY.

THIS WILL ENABLE ANY CUSTOMER THAT HAS AN NFC ENABLED BANK CREDIT CARD IN THEIR WALLET TO USE THAT CARD, TAP IT AGAINST THE BUS ONBOARD, VALIDATE AND PAY THEIR FAIR.

SO IF YOU LOOK AT, HAVE A LOOK AT YOUR CREDIT CARDS AND YOU'LL WANT IT, AND IF IT HAS THAT LITTLE SYMBOL ON YOUR CARD, THEN THAT CARD IS ALREADY NFC ENABLED.

NEXT PAGE, THE BASE HERE OF THE COST OF THE CONTRACT IS 2.4 MILLION.

AND THEN THERE ARE FOUR OPTION PERIODS OVER AN ADDITIONAL THREE YEARS, PLUS THE CONTINGENCY WITH A TOTAL NOT TO EXCEED OF $6,021,346.

SO IN SUMMARY, THIS SYSTEM UPGRADE WILL QUICKLY OFFER OUR CUSTOMERS THE LATEST AVAILABLE TECHNOLOGIES FOR PAYMENT SYSTEMS WHILE ALSO EXPANDING OUR CONTACTLESS PAYMENTS OPTIONS FOR THAT HEALTH AND SAFETY OF OUR CUSTOMERS AND BUS OPERATORS.

THIS WILL ALSO ENABLE US TO QUICKLY OFFER FAIR COPYING

[00:50:01]

DO YOU HAVE ANY QUESTIONS, QUESTIONS FOR A NET? NONE.

YES.

REMEMBER STRATTON, UM, RENA, THANK YOU SO MUCH.

I APPRECIATE WHAT YOU AND YOUR TEAM HAS DONE DOING THIS.

I KNOW WE'D BEEN LOOKING AT THIS FOR A LONG, THIS HAS BEEN AN ONGOING PROJECT AND APPRECIATE WHAT Y'ALL ARE DOING.

JUST, JUST WANT TO CLARIFY SOMETHING HERE.

UM, THE, THE SYSTEM INTEGRATOR APPROACH THAT Y'ALL WERE LOOKING AT, UM, I'M WANNA TO JUST KINDA TIE THIS BACK TO OUR PREVIOUS DISCUSSION IN SOME, ON, IN SOMEWHAT OF A WAY WITH THE ENTERPRISE RESOURCE PLANNING.

UM, IF WE WENT WITH THE NEW INTEGRATOR, UM, MY UNDERSTANDING FROM PREVIOUS DISCUSSIONS OFFLINE WITH YOU IS IT THAT WOULD BE LIKE, UM, TAKING LIKE KIND OF, WE IT'D BE LIKE STARTING OVER FROM SCRATCH AND BUILDING OUT SOMETHING COMPLETELY NEW.

AND IT WOULD COST A FACTOR OF, OF LIKE POTENTIALLY A FIVE, FIVE OR 10 TIME FACTOR OF WHAT WE'VE GOT RIGHT NOW WITH BITE MARK.

BUT THE DIFFERENCE IS BITE MARK RIGHT NOW.

WE STILL HAVE THE ABILITY TO CONTINUE THE UPGRADES TO CONSISTENT CONTINUE THE PLUGINS, TO CONTINUE TAKING THE SYSTEM ITSELF AND UPGRADING IT AND MAKING IT WORK FOR OUR NEEDS.

AS WE GROW AS A SYSTEM, IT'S GOING TO BE ABLE TO GROW WITH US, IS THAT FUNDAMENTALLY THE DIFFERENCE YOU'VE GOT A SYSTEM INTEGRATOR, YOU CAN GO OUT AND YOU CAN BUY SOMETHING OUT OF THE BOX, BUT IT'S REALLY KIND OF MORE FOR THESE KIND OF THESE BIGGER SYSTEMS. AND IT COSTS A HECK OF A LOT MORE AND YOU GOT TO BUILD IT FROM SCRATCH, BUT WITH WHAT WE'VE GOT NOW, WE STILL HAVE THE ABILITY AND FLEXIBILITY TO CONTINUE INCREMENT THE, THESE INCREMENTAL UPGRADES, DOING ALL THESE THINGS YOU JUST SAID AT A FRACTION OF THE COST.

THAT IS CORRECT.

AND, UM, AS REFLECTED WITH OUR CURRENT MOBILE APP THAT WE'VE HAD SINCE 2014, BUT HAVE CONTINUALLY UPGRADED TO, UM, BE INTEGRATED WITH MORE SYSTEMS AND TO STAY CURRENT THIS ACCOUNT BASED BACK IN SYSTEM, WE'LL HAVE AN OPEN ARCHITECTURE WITH OPEN API APIS THAT CAN EASILY BE INTEGRATED WITH ANY NEW, UM, TRANSPORT PARKING INITIATIVES THAT ARE AVAILABLE.

SO WE BELIEVE THAT THIS IS SCALABLE AND ADJUSTABLE, UM, PER OUR NEEDS.

SO FOR THE LONGTERM PERIOD OF THIS CONTRACT, 6 MILLION, IT'S GOING TO COST $6 MILLION.

YOU'RE TALKING.

WE CAN GET ALL OF THESE DIFFERENT THINGS WHEREBY IF WE WENT THE OTHER ROUTE, WE'D HAVE TO START BASICALLY FROM SCRATCH AND IT COULD COST US ANYWHERE FROM, YOU KNOW, WE'D BE LOOKING AT MAYBE WHAT DOUBLE, TRIPLE, QUADRUPLE LEAVE IN THE COST OF THAT TO GET ESSENTIALLY THE SAME THING, BUT WE'D HAVE TO START OVER.

YES.

SO, UM, IN THIS CONTRACT, THE BASE HERE IS 2.4 MILLION.

IF WE WERE TO GO WITH THE SYSTEM INTEGRATOR, UM, THE, THE FACTOR WOULD BE, YOU KNOW, MANY MULTIPLES OF THAT TO BUY A COMPLETE NEW SYSTEM.

THEN YOU WOULD ALSO HAVE TO REPLACE THINGS THAT LIKE YOU, THAT YOU ALREADY HAVE.

FOR EXAMPLE, THE INTEGRATION THAT WE ALREADY HAVE WORKING ON FOOT PICKUP AND FOR, UM, ON, FOR THE TBMS THAT INTEGRATION WITH THE ONBOARD VALIDATORS, ALL OF THOSE INTEGRATIONS WILL NEED TO BE REDONE TO THE NEW SYSTEM.

SOUNDS LIKE AN AMAZING RETURN ON INVESTMENT FOR US AND A GREAT FISCAL MANAGEMENT POLICY FOR, FOR US AS AN AGENCY GOING FORWARD THAT FOR ONLY 6 MILLION, WE GET ALL THAT COMPARED TO WHAT THE OTHER OPTIONS ARE.

I THINK IT'S WONDERFUL.

I APPRECIATE YOU BRINGING THESE TO US TODAY AS A BOARD TO MAKE THIS DECISION.

THANK YOU.